Midtown Family Dentistry
Information about Midtown Family Dentistry
75240, Dallas
Opening hours
- sunday: (closed)
- monday: 13h-19h
- tuesday: 10h-19h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 9h-14h
Midtown Family Dentistry provides comprehensive dental care for patients of all ages in a friendly and comfortable environment. Our experienced team offers a full range of services, from preventive and restorative treatments to cosmetic dentistry, ensuring personalized care to maintain healthy and beautiful smiles.
Our comment from Best Dentists Club about Midtown Family Dentistry:
Midtown Family Dentistry stands out for its exceptional customer service and a welcoming environment. Many patients have shared their positive experiences, highlighting the efficiency and professionalism of the staff. Here are some key points that showcase why this dentistry is highly recommended:
- Friendly and Attentive Staff: Visitors have praised the team for being welcoming and compassionate, making both children and adults feel comfortable during their visits.
- Thorough Explanations: Many patients feel valued as the dentists take the time to explain procedures clearly, addressing any concerns they may have.
- Quick and Efficient Appointments: Numerous reviews emphasize the timely manner in which appointments are handled, ensuring patients are seen promptly without unnecessary delays.
- Comfortable Environment: The office is noted for being clean and well-maintained, providing a pleasant atmosphere for dental care.
- Family-Friendly Services: Midtown Family Dentistry is particularly appreciated for its kid-friendly approach, often providing treats and small rewards for young patients.
Overall, patients express a strong sense of satisfaction with their experiences, consistently referring friends and family to Midtown Family Dentistry for quality dental care.
Services and Treatments
Midtown Family Dentistry: Reviews
Fantastic experience: The appointment was quick and easy, the doctor answered all my follow up questions.
Fantastic experience: I love this dentist they are really good at the job
Fantastic experience: I have been coming to Midtown Dentistry for over a year and I am still pleased with everything!
Fantastic experience: Great 1st time experience, quick and explained everything thoroughly. Highly recommend
Negative experience: So i couldn't even attend to my appointment i had set with them because the appointment setters/ receptionist over the phone couldn't confirm my insurance from 10am-7pm smh, My appointment was on 07/04, so i called them multiple times on 07/03 to see if they confirmed my insurance because the insurance company was closed for July 4rth, they kept telling they would have it confirmed by the end of the day because they are busy at the time, well long story short that day i received a voicemail at 6:50Pm Saying the same thing that they haven't verified with my insurance but will before i get there, which is impossible because my appointment was set for 07/04 at 10:00am, which is right when they are open! and once again my insurance was closed on July 4rth which i told them several times so if the receptionist area is incompetent, i would not feel comfortable with sitting in the chair regarding my teeth absolutely not which is absolutely ridiculous.
Hi Lashanti, We’re truly sorry for the frustration and confusion this situation caused. It’s never our intention to make things harder on our patients—especially when it comes to insurance verification. Our team did attempt to reach out to confirm your coverage, and we also left a voicemail to let you know your insurance was active. We understand how important trust and clarity are, and we’re always working to improve communication. If you’re ever open to giving us another opportunity, we’d be more than happy to make it right. Our doors are always open for you. Sincerely, Midtown Family Dentistry.
Fantastic experience: The dr was amazing as well as the staff
Fantastic experience: I was so nervous to go the dentist but they were so kind. Dr. Joo was amazing.
Fantastic experience: Edit 6/25/25: I had an appointment with Dr. Koo. She was so kind and thorough with my cleaning. She also took the time to give advice and explain things. I highly recommend Dr. Koo. Thank you so much! Edit 6/23/25: received a call from the practice manager who offered to do another cleaning with a different dentist. Will update review after this second appointment! Nice staff but I went in for a full cleaning - literally nothing was done except some polishing.... no scaling, flossing etc. The actual dentist was there maybe 5 minutes. what's the worst part of this is that I have to find a dentist that will do an actual cleaning but now I'll have to pay out of pocket since insurance will only cover one cleaning a year... it's definitely a scam. Reporting to my insurance. just go somewhere else. Anywhere else.
Hi Rae, We're truly sorry to hear about your recent experience and want to sincerely apologize that it didn’t meet your expectations. That’s not the kind of visit we strive to provide. We’ve been actively trying to reach you to help make this right, but the number we have on file goes to a voicemail that doesn’t allow us to leave a message. We’d really appreciate the chance to speak with you directly and walk through what happened. Please give us a call, we’re more than willing to work with you and your insurance so you can receive the cleaning you were hoping for. We care about your experience and would love the opportunity to make things right. Sincerely, Midtown Family Dentistry.
Fantastic experience: I had a great experience
Fantastic experience: Great service! I love Midtown Family Dentistry! I went back for my 6 month check up on Tuesday and everyone was very pleasant and professional. The dentist was genuinely happy to see me and inquired about how I've been which made me feel valued. I love coming here even though I have always feared going to the dentist. Midtown Family Dentistry always makes me question why I even entertain such an irrational fear, because I always leave happy and satisfied. During my last visit, I had a cleaning and I love the way my teeth feel and look! Finally I've found my permanent dentist office for life! Thanks for taking good care of your clients. Because of your professionalism and honesty, I will continue to refer and return to the best dentist office I've ever had. I had a tooth canal today and it went well. I have braces now and I love the service I receive here! *Update I have had braces for 8 months now and it has been a great experience! I love my smile, my orthodontist is a professional who knows what he is doing. I feel so good knowing that I can trust Midtown Family Dentistry with my smile. I am so happy that I went through with it because I'm only half way through and my smile has already improved drastically! Thank you all!
We're thrilled to hear about your positive experiences at Midtown Family Dentistry! Thank you for your kind words and for trusting us with your dental care. We're delighted that you feel valued and comfortable during your visits, especially given your previous fear of dentistry. It's wonderful to know that you're happy with your cleaning results and that your recent root canal procedure went well.
Fantastic experience: I love this office always quick and efficient. The staff are all out together and neat. Emelin was absolutely amazing. Thank God for this office.
Fantastic experience: I could not be more pleased with the service provided by the dentists and staff at Midtown Family Dentistry. The customer service and technical capability is excellent, the people are considerate and very professional. The facility is very well maintained and comfortable. I highly recommend their dental services!
Fantastic experience: Dr.Joon & His staff, EXCELLENT! very professional and knowledgeable. Makes sure your experience is top tier.
Fantastic experience: My family and I had the best experience at Midtown Family Dentistry! Aylin the manager was excellent, very professional! Would definitely recommend this office to all of my friends and family!
Fantastic experience: I love this office, staff is extremely helpful and of course friendly. I had a few procedures done here and always made sure I was comfortable, and it was pretty painless. Even cleanings are great. Always there to answer concerns and questions. And explain post-op care pretty well.
Fantastic experience: We had a great experience at midtown dentistry. Very friendly stuff
Fantastic experience: Great experience!!!! Every staff member is very friendly and helpful!! Definitely coming back again. Loved everything -Jesus
Fantastic experience: Great experience doing my checkup and cleanings in here. Great staff really friendly.
Fantastic experience: I had a wonderful experience with Dr. Minnie Koo! The staff is very nice and professional! Great care as well!
Fantastic experience: Everything was great staff was very friendly and took care of all myself as well as my children needs 5+ star front desk and back office staff GREAT JOB!
Fantastic experience: Awesome dentist. Thanks for the kindness and care
Fantastic experience: They definitely earn five star. They are so sweet and welcoming! I would recommend this clinic. They also don't take a lot of time compared to others.
Fantastic experience: Amazing experience , was treated very well ! Cleaning was done with care
Fantastic experience: My visit here was great. The service was excellent and the people that work here are very kind and respectful.
Fantastic experience: I had a great experience at Midtown Family Dentistry! From the moment I walked in, Julie made me feel welcome and taken care of—super friendly and efficient. DD was amazing as well—very gentle and explained everything clearly during my visit. The whole team is professional, and the office is clean and modern. Definitely recommend if you’re looking for quality dental care with a personal touch!
Fantastic experience: Very attentive and friendly staff! Always in and out in a timely manner. I love this office! The service is always great
Thank you for taking the time to share your experience and to leave us a nice review.
Fantastic experience: Very Nice it’s so comfortable
Fantastic experience: I had an amazing experience with this clinic. Everyone is so kind and professional. The place is clean, and there are plenty of staff members, so there’s hardly any waiting time. Appointments are quick — you're in and out in no time. I went last week with my three daughters for a check-up, and we were back home within an hour. It’s been a long time since I received such professional and courteous service. After my daughters were seen, they offered me a free cleaning and check-up. Honestly, I didn’t expect such a high level of service since I wasn’t paying for the cleaning — I assumed it would be something basic. But they really took their time and did a thorough job. I highly recommend this place!
Fantastic experience: I love bring my kids here, the front staff are kind and helpful! The Drs are very detail and answer all my questions! Will be coming back! Thank you guys <3
Fantastic experience: Great prices and great customer service
Fantastic experience: This was my first time here and everything was great they all where very nice and explained things to me very clearly. Will be coming back!
Fantastic experience: every one was super nice to me,i love the experience, got my braces today yay!
Fantastic experience: Lucy was absolutely amazing and very friendly and Dr.Patel was also amazing always friendly when I come in.
Fantastic experience: Front desk and assts were so sweet and caring. Greeted us with amazing smiles. Cant wait to come back to finish my daughters trestment!! :) Emelin made me feel very special
Negative experience: I don’t really quite have words for the experience I had. Still feel a bit disillusioned. It was like a nascar pit stop teeth cleaning after being left alone a lot and waiting and them seeming to be more interested in having you sign paperwork and paying than actually taking care of your teeth. I feel like it was too fast of a teeth cleaning and lacked attention to detail. And I don’t feel the exam was thorough either. I have an aunt who just died in the last 6 months from tongue cancer. And every dentist I have been to has screened for that and examined your entire mouth and not just your teeth. My appt was at 9am. I didn’t get called back until 930. And I left at 11am after having a 5 min teeth cleaning. The person doing the X-rays never confirmed anything about pregnancy or offered any of kind of lead protection. A deep cleaning was done that they wanted to numb my mouth for. It took about 50mins to get my mouth numbed. The numbing gel was put on my gums that sat for a long time waiting for the dentist to do the injections and my mouth was filling up with saliva and I didn’t want to swallow because it had lidocaine mixed in but there was no one in the room to help me or offer suction so I had to get up from the chair positioned up high and spit in the trash can. And after that just swallow. And the teeth cleaning was all of 5-10 mins and felt very rushed. Both the dentist and the hygienist over me and it was very overstimulating. Not explaining what they were doing. And the next thing I know I taste a mint taste and they are like you are done. I’ve just never experienced a dental visit like this one. I’ve never been left alone in the chair for long amounts of time or had cleaning experience that rushed and like they are juggle too many patients at once.
Hi Melissa, We’re truly sorry to hear that your visit left you feeling this way. That’s not the kind of experience we want any patient to have, and we understand how unsettling it can be to feel rushed or overlooked during a dental appointment. At Midtown Family Dentistry, we strive to provide attentive, thorough care in a safe and respectful environment. We take your feedback seriously and would appreciate the opportunity to speak with you directly to better understand what happened and see how we can make things right. Sincerely, Midtown Family Dentistry.
Fantastic experience: Doctor Ho is the best - you should give her a raise!
Fantastic experience: Friendly staff as soon as you walk in. They were very quick and the dr was very good with my baby!
Fantastic experience: My visit was seamless and they took great care of me! Thoroughly explained the procedures and were very quick.
Fantastic experience: Great service and everyone is so kind !!
Fantastic experience: They were so patient and kind with my daughter. Highly recommend
Fantastic experience: The office is spacious, and the people are friendly! Excellent experience!
Fantastic experience: Loved the service! Definitely love this dentist especially Emelin so sweet!
Fantastic experience: Good professional and overall good experience. Will definitely keep coming here more often
Fantastic experience: Midtown dentistry has been my favorite clinic to come for getting check ups for my son and myself great customer service
Fantastic experience: Emelin was so nice, sweet and kind. She answered all questions I had. Emelin definitely made my experience a lot better. Front staff was great and office was super clean.
Fantastic experience: . Great staff! Awesome job Have been taking my kids here for years!
We are happy to hear we consistently provide you with excellent service and experiences. :)
Fantastic experience: Amazing office! When I first walk in everyone is so welcoming and the back staff are kind! The dr answer all my questions! Thank you, will come back to you guys
Negative experience: Worse experience I’ve had with a dentist office EVERY SINGLE TIME I come it’s something. I’ve experienced doctors pulling a tooth while talking to their assistant and laughing over my mouth and I felt every part of my tooth being pulled like my Jaw was being broken. I’ve experienced a root canal while feeling every part of it because my doctor was too busy talking to acknowledge me putting my hand up as I was told to do whenever I feel pain and it wasn’t the medicine wearing off, I felt it from the beginning. I’ve experienced rude receptionist about being 5 minutes late although I live a hour away and I’ve made that clear to the staff countless of times even when I make the appointment. I’ve had problems with the orthodontist not paying attention to my X-rays of my mouth and notes. he would try to charge me for “broken” brackets that were never on my molars to begin with. I was almost charged for a dental assistant breaking my bracket after she put the same wire on (she didn’t tell the doctor that she broke it) so I stopped going all together because I’ve had many problems with them. I tried giving them another chance because they BRIBED me with money off my braces and a free x-ray if I took my review down but they’re constantly causing issues for me at every appointment. I was told to pay $200 to start my orthodontist appointments again . Come to find out that wasn’t true I had to restart my payments . I also I drove a hour drive to my 6 month appointment and they told me I have to pay out of pocket because of my insurance (didn’t tell me that my insurance wasn’t available anymore like they usually do and didn’t tell me a price when scheduling) so I drove a hour for no reason. After this a manager proceeded to call me about my review that I made trying to bribe me if I deleted my review. I kindly declined after she went back and forth with me . After a while I got my insurance updated and scheduled a cleaning which was October of 2024 . I made it to my appointment on time and sat in the lobby for a HOUR , everyone that came after me was called to the back before I was . After waiting for a hour I was called back and waited even longer I had been there for 2 hours and a half in total . I then saw the orthodontist where he stated I needed to restart my braces and start the whole process over which I was fine with he told me I needed my tooth extracted before . I declined to get my tooth being pulled at the time because I had work later that day. I also needed a fill on a cavity after my insurances help it would’ve came out to be $75 out of pocket. (I was cornered at this appointment by the ortho and manager about my review online) Fast forward to today the reason I will never go back to this dentist office . I came in for my 6 months cleaning and to get my tooth extracted and my cavity filled . The cleaning was done very fast (lazy cleaning and half done) the tooth paste was rubbed on my teeth and my mouth was rinsed and that was it. The doctor then proceeded to tell me my cavity grew a little more and asked if I feel pain or have any sensitivity. I then replied that I don’t (I’ve had a root canal done before and I’ve also had a tooth extracted due to nerve damage so I know how it feels if it’s hit my nerve) she then tells me we can try a fill but I may need a root canal and told me that she’ll let me know. After spending 20 minutes talking in the front two women came in she said the other lady was shadowing her (I’m known in this office for leaving my bad review and not taking it down) they proceeded to tell me that I can’t get a fill and it has to be a root canal I told them I’ve had a terrible experience with getting a root canal done here and that I felt everything so they recommended me elsewhere . I proceeded to mention that she said we could try a fill and it was thrown out the window. I didn’t agree with the out of pocket price and I don’t trust their judgment so I declined. I was told that they’ll take my braces off for free. After declining their other services they came back and told me it’ll be $500
Fantastic experience: They do a fantastic job at attending you my kids loved it here awesome place really recommend
Fantastic experience: Very patient with my kids, professional and have them toys, canes meal and chick e cheese visit.
Fantastic experience: Staff were very friendly and were very efficient
Fantastic experience: Great office! Will come again
Fantastic experience: I’ve been a patient here for years, I’ve recommended this dentist to several family members and friends as well. They are just fantastic at taking care of their patients. I really couldn’t see myself going any where else. Now my kiddo is going to be a patient here now too. Excellent care, great feedback on home care, very patient and friendly staff. Best of all, they have very affordable prices as well.
Fantastic experience: Always a pleasure. Fast and friendly . Great staff
Fantastic experience: Our 1st time and my kids loved it! Professional and very neat.
Fantastic experience: Everything was really good. I’m satisfied with the service and my kids loved it.
Fantastic experience: Great staff . Everyone is so friendly and attentive
Fantastic experience: Amazing service and super friendly staff! They explain everything throughly and prices are reasonable
Fantastic experience: Angels do exist I went in yesterday to get an emergency root and crown Dr Minnie , Erika and the whole midtown family dentistry team where so kind to me and my son thank you for accommodating him and being truely kind to him I’m greatful ! ! May God continue to bless the hands of your work truely thankful for you all and this is definitely only place I will be going to ! I highly recommend ♥️♥️♥️♥️10/10
Fantastic experience: Amazing customer service supper friendly definitely recommend !
Fantastic experience: They were all so sweet with my baby she’s a year old and forsure quicklove it
That's wonderful to hear! We're glad to hear that everyone was sweet with your baby and that the visit was quick. Thank you for sharing your positive experience!
Fantastic experience: They took care of my babies with perfection
Fantastic experience: Good customer service! Great office
Fantastic experience: They are too good and kind and the treatment is too good.
Fantastic experience: First time coming and everyone is so welcoming from the moment you walk in and you step out. Dr answer all my questions. Loved coming in!
Fantastic experience: Dr.Koo was amazing! My son had a great experience. Staff is also soo friendly & helpful!
Fantastic experience: It's great for a first appointment
Fantastic experience: Very good dental sevice and very good front desk help …my sons first time visit was the best!
Fantastic experience: Had a wonderful experience at this dentistry. Dr. Joon was amazing and took great care of me. He made sure to check up on me regularly. Not to mention his assistant Julie was amazing as well. Couldn’t recommend more.
Fantastic experience: Switched to midtown family dentistry after having a bad experience with my child's old dentist. Firstly the staff is helpful, responsive, and friendly. Our appointment was at eleven and we were out by eleven thirty nine. They are very kind and gentle with my son. Kindly explaining steps they were taking each time. Afterwards they gifted us a cane's certificate for a free kids meal along with chuck e. Cheese tokens. We will definitely be coming here from now on. As a mother I highly recommend taking your children here. Thank you for the great experience! Update: 6 months later and my son is still a fan of midtown family dental. He still feels at ease and comfortable here. I continue to recommend it.
Thank you for sharing your wonderful experience, Amy! We're thrilled to hear that our team made your visit enjoyable and that your son felt comfortable. Your recommendation means a lot to us, and we look forward to seeing you both again soon!
Fantastic experience: Best dentist office I’ve been to so far! Great experience with the staff and Dr. They were very attentive and friendly.
Fantastic experience: Love this place, they’ve been taking care of my daughter for years.
Fantastic experience: Excellent services, the personal is so attentive. They do an incredible job.
Fantastic experience: Love bringing my kiddos here they are so patient with them and always answer all my questions. Definitely recommend
Thank you for the recommendation! We are more than happy to provide you and your family with a great experience! :)
Fantastic experience: I give this dentistry 5 stars , every visit I’m always welcomed and feel comfortable . They have great staff and the girls are the sweetest . Definitely recommend for anyone looking for a new dentistry !
Fantastic experience: The staff is so friendly and kind. They make you and your children feel right at home . They are also really professional. My daughter loves going there, the staff is super nice and friendly. Overall is a great place !!
Thank you for your kind words. We always want all of our patients to have a great and memorable experience when coming to our office.
Fantastic experience: Our first time here and my kids liked it a lot! Friendly staff and clean facilities.
Fantastic experience: I highly recommend this dentist! Very nice, clean and friendly staff. The appointments are handled in a timely manner. I will be coming here for more years to come. 4 years later and my kids and I are still active patients here. Still very nice and friendly staff with great dentist! Time management still fast and great.
Fantastic experience: All employees are super nice ! Great environment ⭐️ the doc takes very good care of you and makes sure you understand the situation
Negative experience: After taking my daughter to this office I decided to send my husband for an exam due to a molar bothering him. After being quoted for multiple root canals and fillings we went to seek a second opinion. Multiple dentists saw him after visiting midtown dentistry and they all agreed that he didn’t need half of what he was quoted at midtown, he didn’t even need a tooth canal... GET A SECOND OPINION!
Hello Shira, We appreciate your feedback and understand that different providers may have varying approaches to treatment. At Midtown Family Dentistry, our recommendations are based on thorough clinical evaluations and imaging, always with the patient’s best interest in mind. If you have any questions or would like to discuss your husband’s treatment plan further, we’d be happy to review it with you. Please feel free to reach out to us directly. Sincerely, Midtown Family Dentistry.
Fantastic experience: Went in for a check up for my teeth and the staff were so nice ☺️
Fantastic experience: Great service here and friendly/ knowledgeable staff! Always have a good experience here. Will keep coming back!
Fantastic experience: Had a great experience here lady's are so nice and welcoming.
Negative experience: The wait time here is ridiculous even with an appointment! If you plan on coming here don’t plan on doing anything else like going to work. The reviews are fake they ask you to give them a good review and they’ll put you in a raffle for $100. They also pressure you to get treatments done the same day. My Experience with them has been a roller coaster
We appreciate your feedback and apologize for any inconvenience during your visit. We strive to provide quality care efficiently and regret if your experience fell short. Our treatment recommendations are always based on patient needs, and we never intend for anyone to feel pressured. We’d love to discuss your concerns and improve your experience. Please reach out to our office at your convenience. We would appreciate the opportunity to make things right. Best, Midtown Family Dentistry
Fantastic experience: I had a great experience everything went perfect !!
Fantastic experience: My experience here was great and the staff was very friendly & knowledgeable!!! Highly recommend!
Fantastic experience: I have been putting off going to the dentist, let’s just say that childhood dentist trauma… the staff and Dr. Minnie were amazing! I highly recommend Midtown Family Dentistry.
Fantastic experience: A gentleman by the name of Rodrigo B found me and referred me to this location I must say it was an Amazing visit great customer service doctor and staff was very friendly.
Fantastic experience: Great experience, very friendly and clean environment.
Fantastic experience: Staff are so welcoming! & my daughter felt very comfortable throughout her whole appointment they always give the kids a treat afterwards! Came back again dot my kids check up, love it! Thank u once again!
We always want all of our patients to have the best experience possible. :)
Fantastic experience: Music was banging, service was excellent and I would highly recommend.
Fantastic experience: The staff is very nice and welcoming. They made me feel comfortable and everything was smooth and fast.
Fantastic experience: Friendly staff Would recommend to anyone ☺️ My son and daughter loves coming every time!
Thank you for your glowing review!
Fantastic experience: It was really good, the staff were very very helpful. I recommend this dentist if you are looking for a helpful, clean and kind environment.
Fantastic experience: This dentist makes you feel like heaven they are very careful with your teeth and there is no feeling of pain.
Fantastic experience: Everyone was super nice , it’s super clean and I loved the music
Fantastic experience: It was fast and good service. The doctor explained to me easily to understand. I liked that I can make an appointment with in the day I received the service
Fantastic experience: Love it here my son been going here for like the past 3 years thank you
Thank you, Andrea! :)
Fantastic experience: Everything was perfect thank you for taking care for my son Isaiah
Fantastic experience: Everyone was very nice, they explained step by step the procedures, very patience and they give you payment plans! Highly recommended!
Of course, you can always reach out to us with any concerns you may have.
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