Lane & Associates Family Dentistry - Greensboro
Information about Lane & Associates Family Dentistry - Greensboro
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-14h
- saturday: (closed)
Welcome to Lane & Associates, where we love to make you smile! Lane & Associates Family Dentistry was founded 40 years ago and is a North Carolina-born and bred company. Our founder, Dr. Don Lane, started the company in Fuquay-Varina, NC in 1980 and the company has since grown to nearly 50 locations and 75+ doctors throughout NC!
Our services include General and Family Dentistry with specialties such as Endodontics, Periodontics, Cosmetic Dentistry, Invisalign®, Sleep Apnea Treatment, TMJ Treatment, and we also partner with our In-House Oral Surgery and Orthodontics group. Additionally, we offer a Child's First Dental Visit program and Baby Oral Exams for your family. Call us to schedule your appointment today or visit us at LaneDDS.com!
Our comment from Best Dentists Club about Lane & Associates Family Dentistry - Greensboro:
Lane & Associates Family Dentistry in Greensboro is a highly regarded dental practice that offers a welcoming and friendly atmosphere for both new and returning patients. The staff is often praised for their professionalism and warm customer service, making every visit a pleasant experience.
Some positive highlights based on patient feedback include:
- Skilled and Caring Team: Patients have reported excellent care from the dental hygienists and dentists, especially mentioning staff members like Dee, Amanda, and Dr. Mac for their kindness and expertise.
- Informative and Patient-Focused: Many visitors appreciated the thorough explanations and attention to detail provided during their treatments, which helped alleviate any anxiety.
- Welcoming Environment: The reception staff, including individuals like Destiny and Karen, have made a notable impression on patients, further enhancing the overall positive experience.
- Efficient Service: Compliments on the organization's efficiency mean that patients often have minimal wait times, contributing to a seamless experience.
Overall, Lane & Associates Family Dentistry appears dedicated to providing high-quality dental care with a genuine focus on patient comfort and satisfaction.
Services and Treatments
Lane & Associates Family Dentistry - Greensboro: Reviews
Negative experience: Worst dentist and orthodontist experience I've ever had. Both parties seem either incapable or blissfully ignorant. I needed a fitted retainer. Dentist said they couldn't do that (they lied and could do it, they did this to push their new Ortho branch next door). The literal orthodontist told me to my face it would be done that day (Thursday), and if not I could pick it up Friday (the next day). I didn't get a call from anyone Thursday, called Friday to find they are only open Wednesday and Thursday and I'd have to wait until Wednesday to pick it up. Even though it's there in the office and ready I can't get it. Dentist does the exact same thing for the exact same price, but because I started with Ortho I need to end it with Ortho. So dentist can't pick it up or help me at all. If any of them were honest about any of this I would've gone somewhere else. BE WARNED, THEY WILL LIE TO YOUR FACE CONSTANTLY TO HELP THEIR BUSINESS OVER YOUR HEALTH!!!
Negative experience: I heard an advertisement this morning about lane and associates excepting new patients and this is a warning. The service from the provider I met with was horrible. She was very unprofessional and aggressive. It was so bad her assistant excused themselves to later return close to the end of my appointment I spoke with management and I was brushed off. I've since located an office that has great customer service and respect. If I had to return to return to lane and associates I think I'd let my teeth fall out!
Fantastic experience: Amber the Dental Hygienist was super sweet, very informative and patient. Great bedside manner!!!!!! Destiny the receptionist greated me with a smile when I walked into the office and she was really sweet!!!!
We're overjoyed to hear about your positive experience with Amber and Destiny at Lane & Associates Family Dentistry in Greensboro! Thank you for sharing your feedback.
Fantastic experience: This office is amazing. I asked a bunch of questions when I found out my daughter needed braces. Dr. Baumann was very informative and understanding. The payment options were flexible and affordable for what was needed. Very happy with their work!
Thank you for sharing your experience with us! We're thrilled to hear that you found our office amazing and informative. Your feedback is incredibly valuable to us.
Fantastic experience: My experience was great. Everything was smooth and easy. The staff is awesome, makes coming to the dentist a breeze.
We genuinely admire your positive feedback! Thank you for sharing your experience with us.
Fantastic experience: Cody was just awesome and Dr. Rosemary was fast and efficient.
Your positive feedback on Cody and Dr. Rosemary is greatly appreciated.
Fantastic experience: I went in to get my crown in, on my appointment Victoria and Lindsey did great work and are very supportive the entire procedure!
We are elated to hear about your positive experience with Victoria and Lindsey during your crown procedure!
Fantastic experience: Payton is so knowledgeable and helpful. She makes the atmosphere in the dental office pleasant. She is an outstanding dental assistant! Lane and Associates is where you want to go for all your dental needs!
We are thrilled to hear about your positive experience with Payton at Lane & Associates Family Dentistry in Greensboro. Thank you for your review!
Fantastic experience: Everything was great and Cheyenne made it that much better. She was very detail oriented and explained everything that would take place! Dr Shamieh was very straightforward with the plan and was very informative! Overall a great experience.
Thank you immensely for your positive feedback! We're thrilled to hear that Cheyenne and Dr. Shamieh provided you with a great experience.
Fantastic experience: My experience today was excellent! I received phenomenal service from D today I left the office very well pleased with her service
We're grateful for your excellent experience with D today at Lane & Associates Family Dentistry in Greensboro. Thank you for sharing your positive feedback!
Fantastic experience: I have the best experience with my dentist family the crew is very friendly and caring shoutout to D and Shay who always lift me up and Dr Mac your the absolute best thank you all
Thank you for your wonderful feedback. We appreciate your kind words about our friendly and caring team.
Fantastic experience: I love how above and beyond the staff is here. The office is cute and inviting to everyone who may fear the dental office. The work the provider to clients are priceless. They make sure that you feel comfortable in the chair. 10 out of 10 I recommend everyone I know to visit Lane & Associates Dental.
We genuinely admire your kind words about our staff and office environment. Thank you for recommending Lane & Associates Family Dentistry!
Fantastic experience: The staff and service are excellent! Thanks, Dee for being patient with me! Dee is friendly and knowledgeable. She answered all my questions and she even helped me with a Mac & Cheese recipe!!!!!
Your review is appreciated! We genuinely admire your kind words about our staff and service. Thank you for sharing your experience with us.
Fantastic experience: I'm so glad I chose Lane Family Dentistry. Everyone from the front office staff to the doctors and assistants is very friendly and knowledgeable. I went in because my temporary crown fell off. Dee had to make it from scratch and did a fantastic job. If I could give 10 stars I would. Thanks Dee!!
Thank you for your kind words, Kris! Dee is great! We greatly appreciate your feedback and enjoyed you as well!!
Positive experience: Excellent service but felt overcharged by possible duplicate X-ray today that was done last of December was overlooked when I mentioned it. Improper record confused Dec X-ray as Panoramic. X-ray Dec was at .y request at that time I was using up all my spending Card before end of yr
We understand your concern regarding the X-ray duplication. Thank you for sharing your concerns. We enjoyed your visit today! Thank you for your feedback!
Fantastic experience: Thankful for the front desk employee, LaTara, she answered all my questions and was very knowledgeable and kind.
We are privileged to have LaTara on our team. Thank you for sharing your experience, Krysti!
Fantastic experience: Very polite, professional and personable. Enjoyedy visit
We're pleased to hear that you found our team polite, professional, and personable during your visit. Thank you for sharing your experience with us.
Negative experience: I'm baffled by all the 5 star reviews! I haven't once experienced 5 star service! What really did it for me was when they almost gave me novacaine meant for someone else!! They got confused because both our last names started with G. Seriously. They have too many customers and not enough people. I have been waiting for a cleaning for almost a year now. Before they could clean, I had to have a bridge put in. That took several trips. When I was finally able to schedule the cleaning, my appointment was out 6 months!! I hate to have to go and get all new X rays again at a new dentist but I just can't give them any more business. I'm giving 2 stars, only because there are some nice people there.
Fantastic experience: Dr Flynn and Payton have given me a phenomenal smile ! I am super pleased and happy for many years - Thank you guys so much ! ❤️
Thanks for your kind words, Mall! We are overjoyed to hear about your phenomenal smile. Thank you for choosing Lane & Associates Family Dentistry - Greensboro!
Fantastic experience: my husband visited Lane & Associates for the first time today and I have to say Ms. Karen and Ms. Ashlin at the front desk were absolutely amazingly professional and they made us feel right at home. Big thanks to Chimere the hygienist for making Don comfortable and fixing him right up!!!! It will be a pleasure to see all of you on our next visit. Thank you for your uneffortless kindness. Yolanda Mckoy
We're elated to hear about your positive experience at Lane & Associates Family Dentistry in Greensboro. Thank you for sharing your feedback with us.
Fantastic experience: Karen and Ashlin were terrific at the front desk. The dental hygienist was as outstanding, warm and kind
We deeply respect your positive feedback on Karen, Ashlin, and the dental hygienist. Thank you for sharing your experience with us!
Fantastic experience: Great experience as always. I made a mistake and called in the wrong appointment type but Dee, Dr. Moore & Abby took great care of me and made it easy. Highly recommend.
Thanks for the positive feedback, Will! We are delighted to hear about your great experience at Lane & Associates Family Dentistry - Greensboro.
Fantastic experience: Ashlin went above and beyond for my experience today. She made sure I was seen today!l Writing this review for her does not do justice for the impact it had on me. Natisha you are running a great team Dr Davis and Kristin were amazing too. One of the best cleanings I have had, they are passionate about their careers.
We're honored to have provided you with a great experience. Thank you for your kind words about our team.
Fantastic experience: Destiny was very helpful and kind welcoming me to the practice. All of the staff was so nice and happy, they make the dental office experience a good one! Highly recommend!
We're pleased to hear about your positive experience at Lane & Associates Family Dentistry - Greensboro. Thank you for sharing your feedback!
Fantastic experience: I saw Dr. Moore today who was assisted by Ms. Payton and they were truly awesome! This was my first time seeing Dr. Moore and instantly I knew I wanted him to be my dentist moving forward. Very professional and honest the two of them were great!
We're glad to hear that you had a great experience with Dr. Moore and Ms. Payton at Lane & Associates Family Dentistry in Greensboro! Thank you for sharing your positive feedback.
Fantastic experience: Entire staff made me comfortable and were very warm, very helpful and attentive. Reminds me of chick filet for customer service.
Your review is appreciated. We're glad to hear that our staff made you comfortable and provided warm, helpful, and attentive service. Thank you for sharing your experience with us.
Fantastic experience: Nyla was so welcoming and friendly! She got my x-rays taken care of right away and my next appointment scheduled and was so nice to talk with. Abby did an excellent job on cleaning and really took care to note any problem spots and asked how my teeth were feeling! I’ve been a patient here for over 10 years and will continue to come back, excellent and quick service!
Thank you so much for your kind words, Loran! We really appreciate you taking the time out to share your experience with us. Mrs. Maria said- you passed your test! Great JOB , A+ !!!! ;-) Cheers, Lane & Associates Family Dentistry - Greensboro
Fantastic experience: I enjoyed my experience with the staff at Lane & Associates very much. On the day that I visited this dentist office, the manager was working the receptionist desk due to being short staff. Ms. Natisha was great in helping me with my appointment information, what to expect, billing and with my medication prescription being filled. I am very grateful for the respect, understanding and hospitality that the staff showed me at that time. I would definitely recommend that anyone who wants to improve or keep their wonderful smile, visit Lane & Associates in Greensboro, NC.
Thank you for sharing your positive experience with us. We deeply cherish your kind words and are glad you had a great visit at Lane & Associates in Greensboro, NC.
Fantastic experience: Everyone is so caring and professional. Always a good time!
We're delighted to hear that you had a good experience with us! Thank you for your kind words.
Negative experience: Since they blocked my mom and I on Facebook… I would not recommend this place to anybody. Taking into account the wonderful doctors… the rest is just crap. Go to a different dentist if you want to feel like you aren’t just another mouth. Management is on a power trip. And can’t take her personal life out of work. After her getting in my face when I said “yall are all about helping people until someone actually needs help” hope this helps <3
Fantastic experience: Dr. Mack. and Melissa are tremendous and the upmost professional! I recommend them highly!
Fantastic experience: Dr. Flynn and assistants Dee and Lindsay worked magic in saving my broken molar. The procedure required inserting a pin, shaping essentially a new tooth out of composite, and fitting a crown. They were so patient!
Negative experience: I booked a cleaning for April 7th back in December due to them having no availability. I just received a phone call today (April 3) explaining that the dentist will be leaving early that day so they now need to reschedule. After waiting months for my cleaning, and them needing to reschedule no fault to me, they offered me a reschedule all the way to July and stated they could not get me in any sooner. Major inconvenience to their patients and no consideration for dental health. I suggest finding a different provider due to their lack of care and disorganization.
Fantastic experience: Nyla and Sibon were top notch. They were exactly what I needed at the dentist office on a Friday morning. Great service as always.
Fantastic experience: Always a great experience. Staff and dentist are great!
Negative experience: My appointment took an hour and a half for a 10 minute xray and for the dentist to do a cancer screen for 5 minutes. Appointment was at 3PM, wasn't taken back until 3:45pm. Didn't leave until 4:30PM. Then was asked to sit in a chair for 20-30 minutes while they got the doctor. They wouldn't clean my teeth because of the way my appointment was scheduled. That was the whole reason I made the appointment to begin with! Now I have to come back on a Saturday morning or wait several more months to be seen. A complete waste of time. I've never experienced this at any other dentist. Can't recommend based on my interaction with this practice so far. Update: came back for a cleaning and I think a temporary hygienist cleaned my teeth. She was typing on the computer while working on my mouth which i found odd. Schedule my next appointment before even doing the cleaning. Then proceeded to blast through my cleaning in 15 minutes with the ultrasonic hook and used no other tools…. I get regular cleanings and my teeth did not require that. The hygienist didn’t seem thorough and I won’t be back.
Fantastic experience: Excellent service! Dr. Oss went above and beyond with his attention during my appointments. He explained every procedure and took care of my dental problems in a very professional way. He is very kind and dedicated to his patients and works diligently to make sure that he provides a good service. I appreciate the quality of his work and dedication to his profession. Thanks Dr. Oss and Victoria!
Fantastic experience: I had a wonderful experience with Victoria, she was very kind and quick to help me with my appointment! Dr. Oz was also very thorough and friendly during the appointment, offered me advice which I really appreciated! Thank you so much!
Fantastic experience: Dental hygienist Abby gave me my best cleaning ever, especially the lower back teeth. Hope I get her ever time. She definitely deserves 5 stars!
Fantastic experience: Had appt was later office allow me to be seen staff from front desk dental assitance check-out person all a thumb-up love head man ,sharpe smart the nicest man , looking forward to treatment plan at Lane, dentist Thanks All
Fantastic experience: I really like this place. Friendly and professional services! I highly recommend to someone is looking for a dental service.
Fantastic experience: I was nervous from the moment I walked in for an extraction. My Dental Assistant, Payton was calm and cheerful. She was professional, friendly and genuinely caring. She tackled my procedure with precision and her warm smile was like a breath of fresh air with a side of confidence. Her outstanding attention to detail and gentle care is truly appreciated. Thanks Lane and associates. I’ll recommend my friends and family!!
Fantastic experience: Dr Moore was so dope and so easy to talk to had to make him my primary and Dee his assistant made me feel like I had this procedure down and when it was over went over everything for me and help me get set up for the next part of my healthy teeth journey a breeze.
Fantastic experience: Dr Oss and Abby are the best and I always leave with my teeth feeling clean and healthy!
Fantastic experience: Abby & Dr Oss were great! Abby, who cleaned my teeth, was thorough & professional. Since it was my first time there she answered all my questions. Having gone through radiation & chemo last year my care is not straight forward. Dr Oss explained treatment options patiently & in-depth. I appreciate all the care that was taken.
Fantastic experience: Dr. OSS. And Dee were a great team today. My daughter suffers with severe anxiety and they were really great with her during a surgical extraction. Thanks so much.
Fantastic experience: Always an awesome dentist visit at Lanes! Everyone Rocks and provides the best dental services when needed. Payton and Dr. Shameih were lifesavers today. Mrs. Karen and Ashley in the front administrative office are always resourceful and helping. Let's not forget that my DH SanJay is a Gem. Thank youuuuu!
Negative experience: If you have complex problems like Tmj, do NOT waste your time getting dentures here,they are not experienced. They could care less about the patients thoughts or input, they have dental students trying to make dentures. Dont expect to wait less than 5 m9nths to get your dentures. Doctor takes vacations every month delaying getting tge smile you've waited for,for many months. Some of the staff are nice,but few.
Negative experience: If you want your dentures made before 6 months, dont go here:( They made my lower denture wider than my mouth after neglecting to take my suggestions. They are novices when it comes to complex issues like: Tmj, or Migraines & how it effects your dentures. And if they cant fix their own mistakes, they refuse to accept accountability. Than they refuse to refund you,while keeping the produc....LEAVING YOU WITH-OUT A SMILE:(
Fantastic experience: Dr. Osso is so warm and kind. A really lovely chair side manner.
Fantastic experience: My appointment with Abby and Dr. Oz was wonderful, I was very anxious at first but they made me feel very comfortable through the appointment. Very thankful for Abby, she’s very kind and I hope I can see her again next time!
Fantastic experience: Thank you to Dr. Oss for the information and homework you’ve given me on protecting my teeth and its surrounding areas. Also, I special Thank you to Dee for taking the best x-ray on my tooth and also reading my mind. Thank you both!!!
Fantastic experience: My dental experience was great! Today was my first patient appointment with them. Wanda and Carmen took really good care of me! They were amazing.
Fantastic experience: On my first visit, Dr. Mac and Chiquita were friendly and professional, explaining options and procedures in simple terms... Today, Dr. Adalyn was'fantastic - competent and personable, she made a great team with assistant Lindsay who performed with great efficiency as a bundle of happy energy that is contagious. I'm very pleased with the service I received.
Fantastic experience: I saw Dr Oscar Suarez-Sanchez last week and that was by far the best experience I've ever had with a dentist. I've had concerns about my teeth for years now, but I couldn't seem to get them addressed. Dr. Suarez-Sanchez listened to all my concerns, carefully reviewed the x-rays and my teeth, and outlined two concrete options we can try to address the concern. So grateful we switched to Lane and Associates GSO! Thank you!!
Fantastic experience: My experience was excellent. My hygienist was patient and sensitive to my level of mouth sensitivity. I look forward to my next appointment. Kudos to Valarie. She did an amazing job
Fantastic experience: I couldn't have had a better visit. My hygentist Valerie was absolutely amazing. And Dr. Oss was an absolute Gem on his very first day at Lane and Associates. Thanks guys ❤️
Fantastic experience: Awesome experience from the time I walked in, to the time I walked out Everyone were so pleasant. I can tell that Everyone really care about Client satisfaction. So grateful I did my Research.
Fantastic experience: The Staff is welcoming, friendly and professional. I Especially appreciate Ms. Alex! her warm smile and friendliness . I Definitely recommend this dental office.
Thank you for taking the time to leave a positive review!
Fantastic experience: The assistant’s name I think her name is Dee. She is very friendly, kind and gentle. I am very nervous when it comes to dental work. She made me feel very comfortable.
Fantastic experience: Payton and Dr Flynn were amazing. They answered any questions I had, did a seamless job, and clearly know what they are doing. I look forward to seeing them in the future.
Fantastic experience: Omg!! This is the place to go for your dental needs. I had the most wonderful experience! Dr. Mac (Kumjohn Tanvishut) and his assistant, Payton was phenomenal! They were so patient and kind, making sure I was happy and satisfied before I left the office. The entire office were the nicest people! They take great care in the people and the work they do. Thank you Lane & Associates Family Dentistry for helping to make the coming new year a fantastic one for me!
Fantastic experience: I've been a patient with Lane and Assoc for a few years and I love them, their staff is so professional and polite .... I'd like to thank Natisha, Dr Davis, Karen , Abby and everyone there for making my visits an enjoyable experience
Your positive feedback is greatly appreciated! We appreciate you being our patient more than you know, Benny! Thank you for sharing your experience with us.
Fantastic experience: Front desk staff is courteous, efficient, and really ensure your visit is successful. My hygienist is very complementary and informative of my oral care. Dentist was very polite and made my needs validated. Thank you all for a pleasant dental experience.
Negative experience: 1901 Westridge Rd, Suite 102 Greensboro, NC: I am extremely disappointed with the way Lane and Associates Dentistry handled the transition of my daughter from a minor to an adult patient. After she turned 18 last month, they suddenly switched all communications regarding appointments to her, without any prior notice or discussion with me as her parent. When I called to address this, the staff member I spoke with, Missy, was neither apologetic nor understanding of my concerns. My daughter, who is still a teenager, was unaware that she would be receiving calls and messages about her appointments. It seems only reasonable to inform both the parent and the patient when such a significant change is happening, especially since the communication switch directly led to us missing an important appointment. I am now forced to take my business elsewhere, as I feel this practice does not consider the needs of parents who have been involved in their child's care up until this point. I would encourage Lane and Associates Dentistry to reevaluate how they handle these transitions and communicate with both parents and young adults moving forward. It’s important to have clear communication and mutual understanding, so other families don’t face the same frustrations.
Fantastic experience: Had a great time with Amanda today! She is fun, considerate, and patient! I don’t have sensitivity issues, but if you do she’ll check in on you and give you breaks if you need it. I always have a great experience with the staff here at Lane & Associates.
Fantastic experience: I had a great experience. I had a first patient appointment and Valarie, Nyla, and Dr. Glavich were all amazing and very friendly. They provided great care. I was very impressed!
Fantastic experience: Amanda in particular was amazing. She did my whole cleanup. The moment I hit that chair within seconds she was there she attended to me and got everything sorted out completely. Gave me honest feedback and helped me improve further and also arranged for a doctor to see me by the end of my appointment. In my whole life going to the doctors I’ve never seen a more caring and attentive person than Amanda.
Fantastic experience: Have been going to Lane and Associates for years and always received phenomenal care towards my teeth. Amanda does a great job with my cleanings.
Fantastic experience: I had the most excellent service. Cheyenne was very friendly and expert at informing me about the details in my treatment plan. I was very happy with my service team.
Fantastic experience: Got my teeth cleaned and whitened by Valarie Nyla. Service was amazing everyone was very welcoming and happy to work! Loved my experience there!
Fantastic experience: I don't usually post reviews but I am beyond thankful for Dr. Mac who has helped me in my last 2 appointments with getting 6 fillings where my gums are receding. He is amazingly professional, considerate, informative and super friendly all at the same time. The 2 assistants who worked beside Dr. Mac, Victoria & Shaian, were unbelievably helpful, professional, caring and beyond informative and efficient! I am blown away how comfortable a dental visit could be and I just want to say Thank You to this incredible dental team. You are more than appreciated!
Fantastic experience: Great dentist office! Dr. Moore and Lindsay were amazing. The office has a great atmosphere and all of the staff was very welcoming and made sure I was comfortable the entire time.
Fantastic experience: My time here today was amazing. The associates were very helpful in providing information, especially Ms. Karen. I cannot wait for my next visit!
Fantastic experience: I had a fantastic experience at your office. Payton the HDA who helped with my implant crown scan was not only skilled but also an excellent teacher, training another assistant while making sure I felt comfortable and informed. Dr. Glavich is truly one of the best in his field—his expertise made the procedure smooth and efficient. The front desk staff, Bri and Karen, were professional and kind, and Natisha, the office manager, is phenomenal. Overall, a top-notch experience from start to finish! Highly recommend this office.
We genuinely admire your kind words and are thrilled to hear about your fantastic experience at our office. Thank you for your recommendation!
Fantastic experience: I still can't say I love going to the dentist, cause I won't lie, but these folks make it alittle easier. I like the staff, and can b my goofy self with them. The facility is always sparkling ✨️ clean, and everyone is so friendly. They even have weekly drawings for some pretty cool stuff.
Your positive experience is greatly appreciated! Thank you for sharing your thoughts.
Fantastic experience: Hello! I just went to this office for a check up and everyone was so awesome and friendly! Ms. Bree at the front desk was very kind. Ms. Nyla was very kind and helpful with the appointment. Ms. Abigail was great and she did a great job cleaning my teeth! I recommend her for everyone! Very thorough. Provided recommendations for even better dental care. And Dr. Glavich was awesome and was very diligent with his check ups. Everyone was great here and I am so glad I had this experience. I recommend Lane and Associates to all who live in Greensboro!
Karis, We enjoyed you as well! Thank you for this AWESOME review! We look forward to servicing you!
Fantastic experience: My experience here at Lane and Associates were extremely welcoming! ❤️ TOO NOTCH! To sum it up the entire time spent here on 10/8/2024, from entry to exit I was OUTSTANDING! FRONT OFFICE STAFF DENTAL ASSISTANTS DENTISTS MANAGER PROFESSIONALISM CUSTOMER SERVICE COZY ATMOSPHERE CLEANLINESS SERVICE CARE CONCERN POSITIVE ATTITUDES TIPS THE SCALE ⚖️ THE BRIGHT SMILES REALLY ADDED TO MY JOY AND HAPPINESS I RECOMMEND LANE AND ASSOCIATES FOR ALL OF YOUR DENTAL NEEDS…..YOU WONT BE DISAPPOINTED…..…..LOOKING FORWARD TO MY NEXT APPOINTMENT ❤️
We truly enjoyed you as well!!! We are honored to be your dental provider and look forward to seeing you again!
Negative experience: Well. May I start off with that I was referred here by my dentist, Dr. Patel from Ivory Dentistry for a possible wisdom teeth extraction. Lane and Associates contacted ME with a text. This first text which had me scheduled for 2:45pm on 10/7. I confirmed it (didn't screenshot it because I thought that was the end). Few weeks later... almost two days before the appointment... I get another text from them changing it to 9pm. I thought that was super weird. I work 2nd shift so I got this text late Friday night and noticed they're not open on Saturday or Sunday so I went ahead and emailed them. I left multiple voicemails as well with my name and number on Friday and the Weekend hoping that when Monday came around; I'd get an answer. But nothing. No email, no CALL. Nothing. Starting to think I was scammed by someone at this facility and I'm not too thrilled about. Thus, you get one star until someone there can explain to me what's happening.
Hello there, We are so sorry that you've had this experience! We strive to take care of our patients with the utmost care and diligence! If you could please contact us at 336-632-0744 so that we may be able to get to the bottom of your concern and get it resolved as quickly as possible! We do believe that there may be a mix up as we do not have an oral surgeon in this part of the office. However, we will be able to help you with that as well once you contact us directly.
Fantastic experience: The staff is awesome. Amanda Graff is amazing. Dr. Mack is a great facilitator. I couldn't have asked for a better team.
Thank you for sharing your positive experience with Lane & Associates Family Dentistry - Greensboro. We greatly appreciate your feedback.
Fantastic experience: I’ve been a client at Lane and Associates for some years. Have always thought they gave excellent service. I was scheduled for a cleaning appointment today, my regular hygienist was no longer available. Was introduced to Yavonda and was very impressed with her skill and her caring manner. I felt she was going out of her way to take care of me as she would a member of her family. Thank you Yacinda, keep up the good work!!!! James B .
We are excited to hear about your positive experience with Yavonda! Thank you for sharing your feedback.
Fantastic experience: I did not think my experience could get any better! I have been a patient for a while now and have always had my appointments in the main building… my last appointment was scheduled in the annex building just cross the driveway which at first bothered me that I would not have my regular hygienist and team—change is hard for anyone! Any dental procedure can be uncomfortable but I always felt the providers here were patient and gentle as they could possibly be! Today in the annex building, I had the pleasure of having my dental care provided by a hygienist named Valerie that I can not thank enough. She was so careful yet precise on my treatment, I could have hugged her. Valerie made me feel welcomed, greeted me warmly and listened to my concerns! She was a hero today!
Thank you immensely for sharing your experience with Valerie at Lane & Associates Family Dentistry - Greensboro. We deeply respect your kind words and are thrilled to hear about your positive visit.
Fantastic experience: I was referred to them by my general dentistry. After two tries of getting me numb and it not working, they referred me to here for nitrous. My initial appointment was rescheduled. But when I ended up having my filling done, I had Victoria and Dr. Flynn. She was very informative and nice. He was the same. I was very pleased with my experience with them! And he was able to get me numb, with no nitrous and fix my filling.
We are privileged to have provided you with a positive experience at Lane & Associates Family Dentistry - Greensboro. Thank you for sharing your feedback with us!
Fantastic experience: Good morning . I am highly satisfied with the work that I did to my mouth today. Very pleased. Also, I just love my dentist how she took the time to work with me and correct my teeth. I can eat anything that I want now most of all I encourage anybody, please look at your mouth and come visit my dentist and you will be happy Love everybody thank you thank you, Highly satisfied Sylvester Doctor Diana, Lindsey(her assistant) and Bri(the front desk).
Thank you for your review, Sylvester! We are thrilled to hear about your positive experience with our team at Lane & Associates Family Dentistry.
Positive experience: This was a great visit for having a tooth extracted. Dr. White and Maria were great. They made sure I was comfortable and they took their time. I was happy to finally be done with this extraction. I am not found of pain or the unknown. They made sure I knew of everything that was going to happen. They were amazing. I can't thank them enough for such a great visit. I will enjoy making future appts to get cleaning or whatever needs to be done. Great atmosphere, amazing staff, and overall pleasant experience.
Your positive feedback is greatly appreciated. We are thrilled to hear about your experience at Lane & Associates Family Dentistry - Greensboro. Thank you for sharing your kind words about our staff and doctors.
Fantastic experience: The staff is still always so friendly and so helpful. I appreciate the greetings and smiles from the front desk staff as well as the check out staff. Shyanne who I was with most of my visit was so friendly , bubbly, professional and explained everything so well. I noticed her constantly checking on myself, other patients and even her peers. Shannon, my dental hygienist was so kind and very gentle during my cleaning , explained everything she did while also Ensuring I was okay throughout the process. The dentist, though not my regular dentist, I saw was also very friendly and pleasant. Dr. Mac is who I’m most familiar with from this facility. I would recommend Dr.Mac to anyone looking for a great dentist. He is so kind, shows compassion and has amazing bedside manner. I would highly recommend this facility.
Fantastic experience: Shannon the hygienist was wonderful. I just came back to lane and associates after some years. Shannon was very detailed explaining everything along the way. I really enjoyed her!! as been going to the dentist my whole life however she by far did things I have not experienced before with a hygienist. Definitely want to keep her.
Thank you immensely for your kind words about Shannon! We're glad to hear about your positive experience.
Fantastic experience: Great place, very friendly staff. They are very assistive when needing help! It was not hard to find the location. Dr Litty was very quick at diagnosing my problem area, definitely can tell she has many years of experience just based off how she assisted me. Also, very friendly receptionist and very helpful to any needs. I am no stranger to the dentist so I can tell good help when I see it! Definitely recommend this place. 10/10
Thank you for your positive feedback, Nadia! We're glad to hear about your great experience at Lane & Associates Family Dentistry.
Fantastic experience: Lane & Associates were very Profession and kind and The Dentist Assistance Dee was very very helpful, knowledgeable, respectful, and understanding.. No matter how many questions i asked she answered and explained Politely, they are now my Permanent Dentistry. Thank again Dee!!! The Receptionist helped me out as well, she was so Polite but i don't know her name at "check out"...Thanks!" They DiD find the problem and not just having me to keep coming back and not find the problem just taking my money like my old Dentistry. That's another Story!!! Lane & Associates are Clean, Excellent Atmosphere, Professional, Polite, Respectful, Understanding and Very helpful... Dee was the one who found the Issue!
Your review is appreciated. We are glad to hear about your positive experience with Lane & Associates Family Dentistry in Greensboro. Thank you for sharing your feedback!
Fantastic experience: I go to Lane & Associstes because of Shannon! Shannon is an amazing and knowledgeable hygienist. She does her work with pride and has always given me the best care. It’s hard to find this kind of care that is truly genuine.
We deeply respect your feedback on Shannon's exceptional care. Thank you for sharing your experience with us.
Fantastic experience: Wonderful experience. Dentist explained options and staff spent a concertante amount of time making sure I understood options. Very considerate. I didn’t feel rushed at all
Your feedback is incredibly valuable. We're glad you had a wonderful experience at Lane & Associates Family Dentistry in Greensboro. Thank you for sharing your positive experience with us.
Fantastic experience: Shannon did a really superb job cleaning my teeth. The entire experience was pain-free as she was very gentle with the procedure. i will ask for Shanmon from now on.
Your positive feedback on Shannon's gentle cleaning is greatly appreciated. Thank you for sharing your experience with us!
Fantastic experience: Professional and child friendly. Victoria & Dee were my dental assistants and they were very knowledgeable, professional and adjusted my partials very well. Dr. Mac also did an amazing job treating me as well. I have been a patient for almost 20 years and will always be a patient at Lane and Associates. I 100 percent recommend.
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Victoria, Dee, and Dr. Mac. Thank you for being a loyal patient for almost 20 years.
Fantastic experience: I am a newer patient to this practice but thanks to the reviews i chose wisely. Everyone is Awesome. I see Dr G here, super awesome, great personality. So far, i have dealt with Dee, Bri, and lindsay directly. These ladies were so awesome and it is always nice to be able to have a little small talk. I wish i had known about lane and associates of greensboro sooner. I truly believe no matter where Lane & Associates are you will have a great experience. I did a consult at the Pittsboro office too and they were great also... I dont give 5 stars lightly but they deserve a double dose, 10.
We're excited to hear about your positive experience at Lane & Associates Family Dentistry in Greensboro! Thank you for sharing your feedback.
Fantastic experience: Great service! A special shoutout to Karen for explaining my insurance coverage. Valerie did a thorough job cleaning my teeth! And Sierra was very personable and knowledgeable. Thank you for your exceptional service today!
We're thrilled to hear about your great service experience! Thank you for sharing your feedback.
Fantastic experience: The first part of the Journey was a blast. I had a Dental Tech Mrs. Dee that knew her job well, was seamless working along side the dentist and carried out her responsibilities without oversight. She explained what was going to happen during the different phases of the build up and temporary crown process.
Negative experience: Do not take patients here, especially the elderly. My fragile 70 year old mother had 5 teeth ripped from her head and all they gave her was ibuprofen... Which she can't take because of kidney disease. They also didn't help with figuring out how to deal with her blood thinners throughout the process. So I figured it out, and thank God bc she could have bled out. Very poor care, I'll never allow my family to return to this place. They weren't worried about her well being, they were worried about her wallet.
Fantastic experience: Lane & Associates Dentistry are the best. I have been coming here for almost 3 yrs.Every time I sign in, waiting time is less then 2 minutes.The staff are nice, Never had a problem. Shannon, the dental hygienist was really nice too and didn't take a long time.
Thank you for taking the time to share your positive experience with Lane & Associates Family Dentistry - Greensboro. We are overjoyed to hear that you have been satisfied with our services for almost 3 years. We appreciate your input.
Fantastic experience: Everyone at the front desk was so sweet and helpful! The dental assistant was super kind and friendly. Doctor Flynn was nice and knowledgeable. I had a great experience!
We greatly appreciate your positive feedback, Amanda! We are pleased to hear about your great experience at Lane & Associates Family Dentistry in Greensboro. Thank you for sharing your kind words.
Fantastic experience: Karen was very pleasant, kind, and able to provide me with a same day appointment; great customer service. Melissa was also very pleasant treated me with great patient care, took her time explaining details and answering my questions. Dr. Glavich has awesome bedside manner, gentle tone, very detailed explanation of the information. Presented me with several different options for my dental plan going forward. Brittany was a breath of fresh air. Very pleasant, kind, and also explained my options for making my up coming appointments.
We greatly appreciate your positive feedback, Audra West. Thank you for highlighting the excellent customer service provided by Karen, Melissa, Dr. Glavich, and Brittany.
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