Lane & Associates Family Dentistry - Garner
Information about Lane & Associates Family Dentistry - Garner
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
Welcome to Lane & Associates, where we love to make you smile! Lane & Associates Family Dentistry was founded 40 years ago and is a North Carolina-born and bred company. Our founder, Dr. Don Lane, started the company in Fuquay-Varina, NC in 1980 and the company has since grown to nearly 50 locations and 75+ doctors throughout NC!
Our services include General and Family Dentistry with specialties such as Endodontics, Periodontics, Cosmetic Dentistry, Invisalign®, Sleep Apnea Treatment, TMJ Treatment, and we also partner with our In-House Oral Surgery and Orthodontics group. Additionally, we offer a Child's First Dental Visit program and Baby Oral Exams for your family. Call us to schedule your appointment today or visit us at LaneDDS.com!
Our comment from Best Dentists Club about Lane & Associates Family Dentistry - Garner:
Lane & Associates Family Dentistry in Garner stands out for its friendly and professional staff dedicated to providing patients with a comfortable and welcoming experience. The office is known for its clean facilities and efficient service, making every visit enjoyable.
Many patients have applauded the expertise of the dental team, particularly highlighting Dr. McIntosh and Dr. Bailey as exceptional dentists who take the time to explain procedures and address concerns. The dental hygienist Robert has also received numerous accolades for his attentive care and light-hearted demeanor, contributing to a stress-free environment for all ages, including children.
The practice emphasizes a supportive atmosphere, where patients feel genuinely cared for. From the moment you walk in, the reception team ensures a smooth check-in process, and the dental assistants, like Megan and Katie, make every cleaning and procedure as pleasant as possible.
In summary, if you are searching for a dental office that combines expertise with a warm, inviting atmosphere, Lane & Associates in Garner is an excellent choice.
Services and Treatments
Lane & Associates Family Dentistry - Garner: Reviews
Fantastic experience: This has to be the friendliest dentist office I have ever been too! All the staff are amazing! Dr McIntosh was by far the best dentist I’ve ever had. Sad to hear he is leaving! But great dental practice!
Fantastic experience: I've been seeing Robert and Dr. Donald Bailey for years now and very happy with them. They're very professional and nice. I trust them. Thank you.
Fantastic experience: I recently visited Lane & Associates Family Dentistry in Garner seeking a second opinion about a potential cracked or chipped tooth, and I must say, I was thoroughly impressed! From the moment I walked in, the atmosphere was welcoming and professional. Megan and Dolores, my dental assistants, were incredibly attentive and made me feel completely at ease. Dr. McIntosh, the dentist, provided such a clear and thorough explanation that I felt confident in his expertise. Initially, I was just there for a second opinion, but I was so impressed by the professionalism and friendliness of the entire team that I decided to get the work done right then and there. I'm happy to report that I just had my first filling done at Lane & Associates, and I couldn't be more satisfied with the results! The entire process was smooth, comfortable, and virtually painless. If you're looking for a dental practice that combines expertise with genuine care, I highly recommend Lane & Associates in Garner. A huge thank you to Megan, Dolores, and Dr. McIntosh for turning what I thought would be a stressful experience into a truly positive one!
Fantastic experience: I’m not one to write reviews, but I felt compelled to do so after going here. As a kid I had a bad experience going to a different dentist. Because of this I put off going as an adult. My gums were so inflamed and I would bleed when I would brush my teeth. I recently saw a documentary that talked about the links of dental health to heart disease and dementia. I finally said enough is enough and made an appointment with Lane because I had heard about there dental plan was 24 bucks a month paid to them directly (I don’t have insurance) I’m so glad I did. My gums are tight and pink and I’m learning how to smile confidently instead of doing that half smile that covers my teeth and makes me look like a weirdo in pictures.
Fantastic experience: Have been coming here for a few years and have always been treated courteously by staff. This morning I had showed up early confusing my times with another appointment and was able to be worked in. Katie was beyond personable and makes teeth cleaning an enjoyable experience. In addition, Megan was awesome as well, making sure she did not make me feel any pain/ discomfort during my visit!
Negative experience: Unprofessional like bratty teenagers and dishonest and easily offended if you question any charges..I just had honest questions, but you can feel the tension and aggravation as soon as you try discussing charges When i received a bill of $8.00 co-pay fee in the mail, I called them and had to tell them I already paid that "co-pay" charge in person...(as i always do on appointment days) They tried to argue and say I did not...then months later they tried that trick again...I think they know exactly what they are doing because of how they act when you call them up and ask them why are you being charged again?...like teenagers and mock you and talk down to you...extremely rude and disrespectful...Example..when they started being rude I told them they are Unprofessional...then they start talking over you and saying Yes Sir, Yes Sir, Yes sir..but they were not being genuine..they were continuously interrupting me say Yes Sir..I felt like they were super unprofessional and immature...I don't know maybe it's just 2025 and this world is just full of Narcissistic people with a immaturity level of a 12 year old.. I wouldn't be surprised if they end up on dateline or something like that.
Fantastic experience: Super patient and great with my two small children. Everything was easy and it was easy
Fantastic experience: Everyone was so nice!! But Robert and Megan were the absolute standouts for me!
Fantastic experience: Dr Lanes and Associates in Garner is the place to go! Today was my first time at this location, typically I go to the Raleigh office but since moving to the area I decided to change locations. Needless to say the staff at this location exceeded my expectations, everyone was so kind and helpful. Megan is an absolute sweetheart and made me feel like I was at home. I will definitely be back for all of my dental needs! If you are looking for an office with a lovely atmosphere, and experienced, knowledgeable staff who care about you and your experience, look no further!
Fantastic experience: I have been using Lane and Associates for almost 20 years, and I couldn't be happier.
Fantastic experience: I have been a patient at Lane and Associates - Garner since relocating from NYC and I could not be more happier. The patient care and attention to detail is top tier. I would absolutely recommend to anyone looking for a new provider.
Fantastic experience: Came in for a cleaning and Katie and Megan made the experience so much more enjoyable! 10/10 recommend
Fantastic experience: Hadn’t been to a dentist in a long time they took great care of me.
Fantastic experience: I’ve been going to Lane and Associates for years now and I absolutely love the staff here. Robert always takes good care of me and today, I got to meet the new amazing assistant, Megan, and a new MD — Dr. McIntosh who was super friendly as well. Can’t wait to be back here for my next visit. Remember to floss, y’all!
Fantastic experience: Great dentist. Dr Bailey and Dr miller helped me so much with my dental problems. Staff is always so friendly caring and accommodating.
Fantastic experience: Good experience Katy and Megan were fantastic
Fantastic experience: I've been a customer of Lane & Associates for at least a decade and this particular practice is exceptional! Dental assistant Megan has been there the last few times I've been and she is really great, welcoming, knowledgeable, and friendly. My dental hygienist is a great guy who does a very efficient yet thorough cleaning. He is also extremely professional and knowledgeable. I've seen & conferred with both dentists and they are both extremely kind, and so smart. Their recommendations and care plans are top notch and make me happy & confident that I know I'm doing the best we can for my teeth! Thank you Lane and Associates!
Fantastic experience: Great office. Great staff.
Fantastic experience: Great office with a friendly staff!
Fantastic experience: The hygienist Robert was very thorough and nice and his assistant Megan did my X-rays very well. I will definitely recommend Lane and associates in Garner. The whole experience was wonderful from check in to check out. All the staff was very friendly and helpful.
Fantastic experience: The Garner office is great. The staff if very friendly and knowledgeable. The dental assistant Megan Patino made the experience with easy and was fast taking X-rays. Thank you
Fantastic experience: Dr. McIntosh, Katie, and Megan where amazing.
Fantastic experience: Megan and Robert were FANTASTIC
Fantastic experience: Love this dentist office. They are always friendly and on time. In the past I have been nervous about going to the dentist. This office puts the nervousness aside. I have been having Robert clean my teeth for the past couple of years and he does an amazing job.
Positive experience: They are so friendly and the location is gorgeous. I also love how they don’t try to make too much small talk when actively working on your teeth LOL
Fantastic experience: Dr Bailey and Delores are a great team. I always enjoy my visit when I come for dental treatment.
Fantastic experience: I have nothing but good things to say about my experience at Lane & Associates. My dental hygienist, Robert, is the best! He put me at ease when I had to have a deep cleaning. I was so nervous. I don’t mind having my teeth cleaned now and look forward to going. Robert always does a great job!
Fantastic experience: I had major anxiety around coming to the dentist due to past experiences at another dentist office, but when I switched to Lane and Associates (the Garner, NC location located off of 42 hwy) that went away. The first hygienist I saw was Robert, and I will now only see Robert. Such a great guy and really puts your mind at ease. The Doctor I see is Dr. Bailey, and again, he will be the only doctor I ever see. He is absolutely amazing. Dr. Bailey is the most kind, compassionate, and truly skilled Dentist. When Dr. Bailey speaks to you, it’s like talking to an old friend. No judgement at all! I am so thankful for Robert and Dr. Bailey at Lane and Associates. 10/10 recommend to anyone!
Fantastic experience: Great service, the Caitlyn was such a great help !
Negative experience: Bad customer service I have been calling and trying to get an update on the approval for my Insurance and no one is responding so unprofessional
Negative experience: I am writing to express my deep frustration regarding the ongoing issues I’ve experienced with your office concerning my daughter’s dental care. She was initially referred by her dentist for specialized treatment. After an evaluation, I was informed of the necessary procedures, and appointments were scheduled. Unfortunately, due to my own oversight, we missed the first appointment. I take full responsibility for that. However, when it came time for the rescheduled appointment, I was informed that my daughter could not be seen because your office had failed to submit the required paperwork to my insurance provider for authorization. I was told I could either pay out of pocket or wait until the paperwork was properly submitted. I chose to wait. Weeks turned into months with no follow-up from your office. When I eventually called to check in, I was told the paperwork had finally been submitted. I asked why no one contacted me to move forward with scheduling, and the staff member I spoke with, Ariana, told me she didn’t know because it wasn’t her responsibility. She offered to look into it and have someone call me back — or advised that I could follow up myself. Since then, I’ve made multiple attempts to call your office with no success. It now appears my calls are being ignored, as I’ve discovered that calls from other numbers are answered while mine are not. This has been one of the most frustrating and disappointing healthcare experiences I’ve had — not for myself, but for my daughter, who continues to wait for care due to repeated administrative failures and a lack of communication on your part. I am respectfully requesting immediate attention to this matter. Please contact me directly as soon as possible so we can resolve this and ensure my daughter receives the treatment she needs. Thank you.
Fantastic experience: Everyone works together. They make you feel very comfortable.
Fantastic experience: I’ve been coming here since I moved to Garner and NEVER had an issue
Fantastic experience: Been a patient here for little over 2 years and outstanding service every visit! I highly recommend coming to Lane and Associates for your next cleaning. Absolutely love the hygienists Robert and Katie ☺️
Fantastic experience: This was the best dental cleaning and overall experience I have ever had in my 51 years of life! Why?….. For starters the building is beautiful. Everyplace you go is clean and orderly. The receptionist was sweet and clearly communicated all expectations. They called me back and Katie and Megan were kind, clear, empathetic, and incredibly skilled at their craft. Just the right amount of small talk and my teeth look amazing. The actual dentist (didn’t get his name) was also calm, confident, and fantastic at his job. No wonder Lane has so many offices. I definitely leveled up from my previous dentist. Free upgrade!! If you’re looking to switch and are looking for a new dentist. This is it. I love this place!!!!
Negative experience: The worst place ever huge scam going on here went there I had a toothache they looked at it told me I need fillings they did them on the wrong ones went home the pain still the same came back told they they did it in the wrong one they said oh you only need cleaning did the cleaning still the same issue went back again they did fillings on other ones again and I'm still having the same issue and now other issues and ever since I left the last appointment I've had constant headaches it's been 6 days and I still have the headache I don't know what they did and I don't want to risk it and go back again I won't recommend this place to anyone
Fantastic experience: Best cleaning ever done by Katie the hygienist ❤️❤️❤️
Fantastic experience: Katie did such a fabulous job polishing and cleaning everything. If I could give her ten stars, I would!
Fantastic experience: Robert was a very nice person had me laughing the whole time and it was a nice and smooth job done!! Also Jennifer was very nice!! Great team!!
Fantastic experience: I worked with Jenifer and Robert they were both extremely kind and helpful, can’t wait for my next visit
Fantastic experience: I just want to take the time to thank Lane and associates for a great experience, I saw Katie and she was great I hate going to the dentist and she made me feel really comfortable and safe and helped changed my view on going to the dentist. Thank you Katie.
Fantastic experience: Every interaction with every person from the front desk to the doctors is always positive, warm and inviting. Every employee has real genuine care and concern for every patient and their experience.
Fantastic experience: Dr Barakat and Dolores did an amazing job! Very patient, caring and professional! Im so thankful for them
Fantastic experience: Best dentist I’ve ever been to. Don’t hesitate dr. Campbell was amazing
Fantastic experience: Only my 2nd visit after my regular dentist retired. So far the staff has been very welcoming and understanding about my needs and concerns. I saw Dr. McIntosh today . He was great. I needed a small filling and he was able to do it without a shot. I was offered a shot of course. Anyway, it is a very professional establishment with kind staff and dentist, the ones I have met so far.
Fantastic experience: Dr. Miller was amazing and the assistant in there with him was so patient. I recommend Dr. Miller to anyone. He was patient. He is well qualified. Before I realized it. My procedure was over
Fantastic experience: As always (well, at least 95% of the times). The appointment met my schedule, was prompt and professional. Check in was quick and easy. My dental hygienist (Robert) was professional, he listened and answered my questions. Dr Bailey was great! Dr. Bailey conducted his examination and answered my questions and concerns and he provided feedback and guidance moving forward with my dental care.
Fantastic experience: I am so pleased with my service. Dr Campbell is a pure gem. Glad to have him for my dentist. Not going anywhere. I am very, very pleased. I found a new dentistry
Fantastic experience: Great deep cleaning experience ever! Katie is so amazing while cleaning your teeth! She pours her heart on patients needs!!!Thank you lanes and associates!
Fantastic experience: I started going here about a year and a half ago and it has been a great experience! The office is always so clean and the staff is very friendly. Robert is awesome and really engages with you! 10/10 would recommend this office!
Fantastic experience: First time there was a pleasant experience, Katie did a great job with our cleaning. Thank you!
Fantastic experience: Caitlin was such a great dentist representative ! Super friendly and nice!! Dr. McIntosh was such an awesome doctor !!! He took his time and really took care of me!
Negative experience: If you have a lot of free time, this is the place for you! I came on time for my appointment. They checked in me at the reception and told to wait. After an hour of waiting, I went up and started complaining and called the manager. They apologized, took me to a chair and I sat there for another 20 minutes. The doctor examined me but they didn't do anything because they were busy. I think it happens. This year (2025) my next appointment I come on time and the situation repeats. After an hour of waiting, I started complaining. I called the manager. They apologized again. The filling was put in hastily and of poor quality. They didn't even polish it and I felt it when anesthesias went and I rubbed my tongue. The previous filling they made was too high and I had to go back to them! They smile at you and are friendly but the QUALITY and SERVICE are HORRIBLE. Are you bored at home, have a lot of free time, want to quarrel and get a low-quality job??? !!! Then this is the place for you.
Fantastic experience: Dr.B and Brooke took great care of me during my root canal procedure and visit today. Overall a good experience very professional and confident work!
Fantastic experience: Dr. Rana Barakat is hands down the best dentist I’ve ever had. She was very calming and gentle, she took her time and made sure I was comfortable the whole time. The staff at Lane and associates are all good but Dr. Barakat is the best.
Fantastic experience: Robert and Dr White are hands down the BEST!!!! Very thorough, gentle, funny and very kind! No one likes going to the dentist however they make the experience GREAT!! Highly recommend Lane and associates!
Fantastic experience: Katie And Caitlyn is such an amazing team. They always answer the questions that I need!
Fantastic experience: Place was clean and very organized, the Stuff was very nice, Dr.Barakat was so professional and sweet..
Fantastic experience: Really great people working here. They were patient thorough with my appointment and gave helpful hygiene advice! They listened and were organized. I would recommend!
Fantastic experience: Robert does an amazing job and allows makes sure you are comfortable. Takes great care of you and offers great tips on how to take care of your teeth.
Fantastic experience: I went in for a root canal this morning, I was a bit anxious cause I thought it was gonna hurt, YouTube commentaries sure can misinform. But it felt like I was at a spa, it did not hurt one bit. I actually doze off 4 times mid procedure. Thank you Dr. Camargo and Teresa y’all made my appointment feel like a walk in the park.
Fantastic experience: Great I’ve been coming to my dentist here named Robert for a few years now and it’s great
Fantastic experience: Dr Bailey is the best! I love that he takes the time to listen to all of my concerns. I’ve been coming here for a while and he never disappoints.
Negative experience: Below is a complaint that I filed with Lane and Associates after my 10/4 visit. I have never received reply from them: I was told by a previous dentist that I needed a filling on my upper RIGHT side and that I needed to have an impacted wisdom tooth removed. I wanted to get another opinion about the wisdom tooth so decided to try Lane and Associates as its near my home. I came in for my first visit on 9/20/24 and saw Dr. Barakat. At the visit Dr. Barakat seemed very rushed. She said I needed a crown on the top RIGHT tooth and didn't address the wisdom tooth at all. When I asked her again about the filling, she did another xray of the tooth and stated it DIDN'T need a crown after all and that a filling would be fine. I asked her about my wisdom tooth (this is after she had already done my exam). She looked in my mouth again and said that yes, I would need to get it removed. I didn't have much confidence in her assessment as she seemed very rushed and not really paying attention to me, my charts, or the exam itself. I decided to give her the benefit of the doubt as I didn't know what else she had going on and maybe she was needed elsewhere by someone with a more pressing need. I went ahead and scheduled the appt to get the filling done. I was seen again this morning by Dr. Barakat in the Clayton office. When she came in the room and started to numb the LEFT side of my mouth. I asked her if she was sure that was the correct side as last time I was told the tooth that needed a filling was on my right. She did the topical numbing of my left side and said she would check my chart to be sure. She looked at an xray and said that, yes, the filling was needed on the top LEFT. I told her that maybe she was looking at an old xray and that that was where I got a filling at my last dentist. She said that the tooth on the top RIGHT needed a crown (again, we had already addressed at previous visit that it didn't need a crown but a filling per her own assessment). She didn't seem to know where she was supposed to be working, which made me very uncomfortable. I told her I was not comfortable, that she didn't know where to fill, she numbed the wrong side of my mouth and was about to fill a cavity that had already been filled. I have never in my life been to a dentist that was so preoccupied and distracted and honestly unprofessional. I am very upset by the situation, and no longer have confidence to let Lane and Associates preform any dental procedures on me.
Fantastic experience: It is always a great experience. They are very thorough with the cleaning and also take the time to answer my questions.
Fantastic experience: I came in for a cleaning and had Robert. He is amazing. He talked me through every step: where to drop off my stuff, where we were taking x-rays, where and how to place my teeth on the machine, etc. I wasn’t confused about where to go or what was being done so I knew what to expect. A++ service.
Fantastic experience: My husband and I love coming to this location! For teeth cleaning appointments, Robert always does such a fantastic job! He is gentle on my teeth while still being effective. I highly recommend choosing Lane & Associates for your dental needs.
Fantastic experience: Robert was so kind and welcoming today. It was my first time at this office and he made me feel right at home. I appreciate his witty personality, his expertise, and his professionalism.
Fantastic experience: I’ve been coming here for about 4 years now and it’s always a pleasure! Robert does my cleanings and makes me feel super comfortable each and every time. He has a great personality which is a plus! Thank you so much for always working diligently and getting me in and out in a timely manner!
Fantastic experience: I’ve been going here since I was a little girl and I have had nothing but the best visits while here! They always look out for your best interest when it comes to your dental health and I couldn’t imagine a better place to visit!
Fantastic experience: Amazing experience! I have been coming here for years and have never had an issue. Robert was very friendly! And was very open to questions! My mother is hearing impaired, and she feels comfortable here and socializing with the doctors. They are extremely welcoming and friendly! And we have never had a long wait. Dr. Bailey is the best!
Fantastic experience: Robert is awesome and always does a great job cleaning! Very personable and friendly!
Fantastic experience: Katie at Check in, Daisha the assistant & Dr. Chen were absolutely Amazing. The process was easy, smooth & very informative. I highly recommend seeing them
Fantastic experience: Beyond impressed with the level of care I received. My dentist took the time to thoroughly explain what I need to do for my teeth & gums. His calm demeanor made the appointment stress-free, and I particularly appreciated his attention to detail. The overall experience was fantastic. I left with a better understanding of my dental health and a cleaner smile. I highly recommend the team at Lane & Associates to anyone seeking compassionate and professional dental care.
Fantastic experience: Had a great dental experience and Katie was very friendly and professional. She did a thorough cleaning while also being speedy. Everyone from the front desk, dental tech, doc and check out was beyond kind and helpful. I would highly recommend this place.
Fantastic experience: 1st time coming to this location and we loved it! The staff was extremely friendly and the office was very clean!
Fantastic experience: They were able to fit me in for a routine cleaning after waiting for a while for appointments. Very helpful staff and willing to assist with my needs. Their dental hygenist, Robert, had a very happy-go-lucky personality and helped make me feel relaxed. He also complimented me on how clean my teeth were. Great experience overall.
Fantastic experience: Visited the Garner location for a teeth cleaning. Katie was very professional and did a great job. Love that they dont make you wait long when arriving.
Fantastic experience: Lane and associates in Garner is the best dentist my child has ever gone to. They are always polite and punctual. I love the patient reward hub app that lets us earn points to redeem gift cards to our favorite places just for doing what we are supposed to do. Love the facility and the surrounding area, we travel an hour just to come here.
Fantastic experience: Very professional service from Katie. And the rest of the staff, including Dr. Mohammed, are first-rate. Heartily recommend!
Fantastic experience: From the front desk to the dentist's chair, everyone at Lane & Associates at the Garner office are friendly. We are so glad that we made the switch to them for our dental needs.
Negative experience: DO NOT COME HERE!!!!!! I had an extremely distressing experience at Lane & Associates (Garner, NC Location) during the extraction of my wisdom teeth with Dr. Miller. I woke up during the procedure and felt intense pain. Dr. Miller was dismissive of my discomfort, cursed at me several times, and treated me with unnecessary force. His behavior was unprofessional and inappropriate, making me feel unsafe and violated. Both dental assistants witnessed his behavior and agreed that his language and conduct were unacceptable. Despite their acknowledgment and the office manager's agreement that his actions were inappropriate, nothing has been done. The office manager Lori claimed he has been “reported to the regional managers,” however, no one has bothered to follow up. The office is more interested in protecting their own interests than addressing patient concerns. Additionally, I discovered stitches in my palate, unrelated to the extraction site. I was not notified about this tear at the top of my mouth during or after the procedure. Lori (office manager) confirmed that Dr. Miller was “frustrated” and had problems with one tooth. I later learned this is how I got the tear in the roof of my mouth. This level of misconduct and lack of care is unacceptable. I urge the practice to investigate and address these serious issues immediately. I paid for quality dental care, not abuse.
Fantastic experience: Had a great experience today at Lane & Associates. Robert is an awesome dental hygienist and will be requesting my appointments with him for now on. Dr. Bailey as always is the best!
Fantastic experience: Great experience. Called for an appointment for a cleaning and they were able to get me in that day!! Great cleaning and great check up!
Fantastic experience: My regular dentist at Lane no longer works, dear. So the new dentist that I had today was great. He checked on me constantly and make sure I was comfortable. Thank God I had my nurse. She is also marvelous.
Fantastic experience: Absolutely wonderful! I was so impressed with everyone , they answered all my questions plus they felt like part of my family after my appointment.Dr Campbell has a wonderful sense of humor that keeps you at ease.
Fantastic experience: Robert is the BEST hygienist. He does amazing and makes great conversation . He will be my new Hygienist from now on. Dr Campbell is a GREAT doctor. He’s funny and very informative I highly recommend him. His Dental Assistant was also amazing too! Caitlin up front is great as well! She is super friendly and has a great smile.
Negative experience: Another 8 year long term patient lost!! Received a call today, 2 weeks prior to my 6 month cleaning/checkup, that my appointment was cancelled and I had to reschedule. Called to reschedule and was told no hygienist appointments were available until October….. October! Glad competition has moved into the area…. I was able to schedule an appointment within 2 weeks! My wife left this practice for the same reason a year ago…..
Fantastic experience: Great people, they really go out of the way to make you comfortable. Highly recommend Dr. Bailey and is team
Fantastic experience: The doctors and staff are amazing here!!! They really go above and beyond for their patients! I had a wonderful experience.
Fantastic experience: When I was scheduled for a dentist appointment for my first visit there when I walked inside I was shocked of how different that location was than the last one I went to it was very nice, beautiful & decorative on the inside and most importantly the people at the front desk were very nice, friendly and helpful with making sure I was all set and good to go and plus everybody there was really nice and friendly as well i would definitely recommend going to them cause they were very helpful & caring
Fantastic experience: Outstanding service, everyone is very kind, knowledgeable, and my kids absolutely love going to the dentist. Could not ask for a better experience. Definitely would refer them to anyone who is looking for a dental home. They are the best around!!
Fantastic experience: My hygienist Katie is one of the best dental hygienists I have ever had. All of the staff are super nice, make you feel comfortable, and at home. I Highly recommend you take your family to this dentist office!
Fantastic experience: Lanes is great for my dental health ! Customer service and professional care keeps my smile extra happy ! Plus Caitlin in the office is the best ! Thank you Doctor Lane ! ❤️
Fantastic experience: Outstanding service at Lane and Associates Dentistry! From the friendly staff to the modern facilities, my experience was top-notch.The team were professional and caring, making me feel comfortable every step of the way. Highly recommend!
Fantastic experience: This place is HUGE! I’ve never seen a dentist office this big! I absolutely loved the staff and the service overall. Everyone was very nice and very helpful!! If I didn’t move frequently, I’d definitely make this the only office I’d go to! Shoutout to the receptionists doing their thing too!
Fantastic experience: First time at Lane and associates. Check in was super fast and easy. Waited about 5 minutes before I was called back. They explained all what they were going to do and had me out the door under an hour. Would highly recommend.
Fantastic experience: Dr Cambell is awesome. He is caring and tells me everything that needs to be done and why. Getting a lot of work done, his team is very caring and as gentle as they can be. Kaylah at the front desk has also been very helpful and I am always greeted with a smile and they show that they value customers
Negative experience: I had crowns done and they gave me the total and I paid up front. 8 months later they said I owe another $1,500. If I brought a car for $50,000, the dealership can't come back a year later and say you owe $5,000 more on the car. The Garner location has the worst and rudest business staff and they lack knowledge on how to do business. Dr. Campbell is great.
Fantastic experience: Dr. Miller and the staff are so awesome. Took out 3 of my wisdom teeth. Hands down the best!
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