FRESH DENTAL CARE Bellaire
Information about FRESH DENTAL CARE Bellaire
Opening hours
- sunday: 9h-15h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-15h
Our comment from Best Dentists Club about FRESH DENTAL CARE Bellaire:
Fresh Dental Care Bellaire is a dental practice that is well-regarded for its friendly and professional staff. Many clients have highlighted the care and attention given to children, making it an excellent choice for families. The staff, including Dr. Alvin and Tiffany, are consistently praised for their kindness, patience, and ability to make children feel comfortable and at ease during treatments. Patients have shared delightful experiences where staff members ensured their visits were both enjoyable and efficient.
Among the positive aspects of Fresh Dental Care, users have mentioned:
- Friendly and attentive staff: Many reviews highlight the professionalism and kindness of the dental team, creating a welcoming environment.
- Great treatment for children: Parents appreciate how well the staff interacts with kids, making dental visits less intimidating.
- Efficient services: Several patients have noted the quick turnaround times for procedures, as well as the cleanliness of the facility.
- Comprehensive care: The team is reported to explain procedures thoroughly, addressing patient concerns effectively.
Overall, Fresh Dental Care Bellaire offers a positive dental experience, particularly for families seeking a caring dental environment for their children. With a focus on patient comfort and satisfaction, it's a clinic worth considering for dental needs.
Services and Treatments
FRESH DENTAL CARE Bellaire: Reviews
Negative experience: This office has no respect for patients’ time or money. I arrived on time for my scheduled consultation, paid $150 upfront, and was placed in a room — then completely ignored for hours. No one came in to give an update, check on me, or explain the delay. I finally had to walk out and inform the front desk myself because I couldn’t continue to wait. To make matters worse, they refused to refund the fee, even though no service was provided whatsoever. I’ve been a loyal patient in the past, always showed up on time, and paid in full — and this is how they treat returning patients? This is unacceptable, unprofessional, and unethical. If you value your time, money, or basic respect as a patient, take your business elsewhere. There are too many reputable dental providers out there to settle for this kind of treatment.
Fantastic experience: Awesome job at Fresh Dental
Negative experience: They have the WORST CUSTOMER SERVICE!! They all have bad attitudes NEVER AGAIN coming to this trash place I only came because “of the great customer service they offer on tv” & the “great prices on braces”
Fantastic experience: My daughter and I had a very good experience today we didn’t have to wait long.Dr Alvin was good
Fantastic experience: ⭐⭐⭐⭐⭐⭐ I really love this place , great experience with fresh dental Bellaire.!!! This place is awesome,ladies in the front desk, X-ray, every single person is kind!!! They are always kind, efficient and always make my kid feel comfortable! Dr Alvin and Tiffany are absolutely the BEST! My kid is really sensitive to the noises,and this time I was really nervous about his appointment for fillings,but Tiffany D was outstanding, amazing, she is absolutely the best with kids, she was so kind, polite, helpful, reliable. I highly recommend her! She talked to my kid through the whole procedure,kind words, keeping him calm, aww she is the BEST!!! As a mother I really appreciate their kindness for my son. She was asking him if he was doing good,she was giving him so many positive affirmations, she is really professional treating my kid with love , so comforting. Dr Alvin Nguyen is the BEST,he is always so kind , friendly,gentle ,and always he answers my questions, so good explaining procedures. He is always so kind and patient with kids,he always provides an amazing service!!! Always great experience!They worked quickly and again they were amazing, effective communication! They really knew what they were doing, I thought it was going to be several hours and it was so fast ,maybe 30 minutes. They were incredible ! I don't even have enough words to describe the amazing service, I'm so thankful with them! I will definitely give them more than 5 stars, I highly recommend Fresh Dental 100%!
Fantastic experience: My sister had a wonderful experience at the dentist today because the dental staff did an excellent job with her. I rate it 5 stars.
Negative experience: The wait time is not worth it! Nearly an hour before they take you to get X-rays done. Then wait for the exam, someone else comes in to do the cleaning, then they have to approve it. Plan to be here at least 3 hours for a basic cleaning. They obviously overbook like crazy here. Trust me, look for another place to get your teeth cleaned.
Fantastic experience: Everyone was very kind. I liked the treatment at all times. I can't complain. Thanks for be patient with us all the rest
Negative experience: They have the especial 99 dollar and when I got there I got X-ray and I spoke with them and the end l got a bill around 675 dollars so I don’t recommend to go there they liars about 99 dollars especial
Fantastic experience: I’m happy with the service at Fresh Dental, it was a good experience thanks to Fresh Dental Care staff,
Fantastic experience: before I realized it the teeth were removed. Great job.
Positive experience: If you come here after 9am be prepared to wait for an hour.
Negative experience: The waiting is forever I had my appointment at 1 and it’s been like an hour of me having to wait here and I haven’t been called at all .
Fantastic experience: Wonderful customer service, beautiful office . Everyone at the office was lovely!
Fantastic experience: It’s always near and cleaned. Staffs are professionals. I love the different themed rooms they have for the kids. It’s so heart warming. Today my baby had a great time for his first experience there with no problems. The themed room had him distracted from what they were doing to clean his teeth!
Negative experience: I had an appointment for braces emergency on Tuesday since the bracket/molar band where I place my rubber band was causing me pain. I came in for today for another braces emergency since on Tuesday my ortho doctor was not in the office to fix it last visit and they just cut it/removed it. On this visit the assistant and the doctor didn’t even ask me how I felt or why came again to be able to fix it the bracket/molar band that fell off. They didn’t even let me know if I can keep using my rubber bands. If my treatment prolong from the what the tratement plan states, my parents would not pay for the extra month that it will extend my braces treatment for not using my rubber bands.
Fantastic experience: Thorough cleaning by the hygienist and knowledgeable staff. Dr Cabrera was kind and informative.
Negative experience: Do NOT go here!!! They are awful with customer service. I got retainers from here 3 months ago and they snapped in half. That has never happened to me before with the two other sets of retainers I unfortunately lost. I only went here because I moved back home and my original orthodontist is not based out of Houston. This office didn’t offer any help not even a discount of any sorts even after i explained that i take care of my retainers meticulously and that it had been less than 3 WHOLE MONTHS. The lady who heads finance was rude and not understanding. Please spend the money and go else where.
Fantastic experience: Excellent service been takings my kids there for a while and they seem to enjoy it too, very caring for their patients
Negative experience: I arrived 15 minutes before appointment yet had us waiting 45 minutes,so I asked if I needed to fill something else and was told that my child would be call in soon,After was told they had to call insurance to change dentist when that should have been done earlier it didn't make sense.At least three new patients came after us and went in before I asked what was the issue.
Negative experience: My dad went for a consultation, and they never helped him with anything; they only said he needed cleaning, when he had more serious problems.
Fantastic experience: Always go with my kids to Fresh Dental Care and they love it. Thanks for your atention , you are very profesional.
Fantastic experience: Everyone was so nice, polite and helpful. My boys didn't even cry (6 yrs & 3 yrs). I recommend this place for the whole family.
Hi Daisy, thank you for your positive review, we’re happy to see that your kids had a 5-Star experience at Fresh Dental Care!
Fantastic experience: This place is awesome. Dr Albin and his assistant Tiffany were super great with my son. Dr. Alvin was so helpful and his assistant she’s so wonderful and took care of my son like family.
Fantastic experience: Good service, staff was helpful and fast, dentist was patient and understanding, price is reasonable for anyone who’s uninsured. Highly recommend
Positive experience: The visit turned out to be a nightmare. I called in for an appointment but they for some reason did not book it on their system. When I arrived at the office, the receptionist told me that there is no appointment for us but let us in. I called the number back, and she said the appointment is in fact booked but told me a different time. I called again and they told me another time. The receptionist called the person I was speaking with, and she told us that "they have never spoken to me before." The audacity to lie when there is a PROOF and the receptionist telling us the BS. The receptionist also told me that the number is not theirs but it was the one on the website. If you're Spanish, they will treat you like a family. If not, too bad. I am updating this review because the management called me the following day to follow up on my experience. She was nice and understanding and I felt cared.
Fantastic experience: I had such a great experience at my last orthodontic appointment for the removal of my braces, and I have to give a huge shoutout to Adonis and Dreka! Adonis handled everything with so much care and made the whole process smooth and comfortable. Dreka went above and beyond—she even helped with my baby and was so sweet, she actually got him to fall asleep! Their kindness, professionalism, and extra effort meant so much to me. Thank you both for making this milestone visit such a positive one!
Negative experience: The woman with hijab was very rude for no reason at all. Especially since I was kind to her. Unorganized facility, several different doctors spoke to me and seemed as if they didn’t know what they were talking about.
Negative experience: this dental is horrible, I did not know how they get 4 o 5 for rating
Fantastic experience: Great Experience, literally helped me out of a tight spot with getting us same day appointments when we were canceled by Mint. Very efficient, helpful on recommended products, and we were in & out. They had an in house solution for each question that arose. I was greeted with a smile from every staff member that serviced my family.
Fantastic experience: This was my second appointment here. I brought my kids in this time for cleanings as well. My son is very noise sensitive and was very scared watching his sister. They were so good with him! The Hygienist was kind and worked quickly and the Assistant was amazing! She talked him through the whole procedure and gave him so many positive affirmations! We have for sure finally found a dental home!
Negative experience: They keep lying to you to run unnecessary tests and services to make as much money as they can from every person who walk in to their office not giving them the proper care they really need
Negative experience: I DON'T RECOMMEND THIS FRESH DENTAL CARE IT ALL STAFF DONT DO THIRE JOB RIGHT, I DID APPOINTMENT WITH THEM LIKE WEEK A GO, WHEN I TOLD THE FRONT DESK LADY THE INSURANCE NAME SHE MENTION TO ME SHE WAS GOING TO CALL THE INSURANCE COMPANY TO MAKE SURE ALL PROCEDURES WERE COVER, SO I TOLD THE LADY SCHEDULE ME FOR NEXT MONDAY GIVING HER PLANTY OF TIME TO CALL THE INSURANCE EVERYTHING, THIS HOW UNPROFESSIONAL THEY ARE WELL THAT MONDAY I HAD THE APPOINTMENT, WE GOT THERE WE CHECKED IN EVERYTHING, IM THINKING EVERYTHING WILL GO WELL, NO WHEN THEY CALL MY SON NAME, TO WALK TO THE ROOM NUMBER 10 EVERYTHING WAS GOING SMOOTH IN TILL SHE TELLS ME AGAIN I DONT THINK THE TYPE INSURANCE WILL COVER UR SON PROCEDURES IM LIKE WELL IS IT, THE SAME REASON I HAD TO RESCHEDULE THIS APPOINTMENT, IM ALREADY UPSET BC ME N MY SON MISSED SCHOOL THAT DAY, BUT THIS COMPANY DIDNT HASTE TO CALL ME OR EMAIL ME TO TELL ME THEY NEED MORE TIME OR SOMETHING NOTHING!!! ❌️❌️❌️❌️❌️❌️❌️❌️❌️❌️❌️❌️
Fantastic experience: Best experience ever!! Great staff !! Thank you for saving my day !
Positive experience: Had a good experience but to get a consultation with an Endodontics, you have to pay a $150 nonrefundable fee. I think that if I were to move forward with the procedure, they should wave that. First time I've heard that.
Negative experience: Cheap customer service ! Front desk staff give customer bad attitude! Never come back again and not recommend to anyone else ! CHEAP CUSTOMERS SERVICE
Fantastic experience: Excellent service. Very professional employees.
Fantastic experience: I really like Fresh Dental on Bellaire Blvd because it's convenient from where I live and the doctors and staff there are excellent. Extremely nice, professional and knowledgeable. Thank you Fresh Dental, LF
Fantastic experience: Dr. Andrew pulled out two of my wisdom teeth at one time.. I am 7mo. Pregnant and he did an amazing job. The staff was quick as professional. I felt like everyone knew what they were doing and that gave me comfort. (My Doctor did approve of the emergency extraction btw) .. My Man paid out of pocket and everything was so smooth. 10/10
Negative experience: I recently had the displeasure of visiting Fresh Dental Care Bellaire, and it was an experience I won't soon forget – for all the wrong reasons. To say I am very disappointed would be an understatement. From the moment I walked in, it was clear that customer service is not a priority at this establishment. The staff seemed indifferent to my presence, and I was left waiting for an unacceptably long time before anyone acknowledged me. When they finally did, their attitude was anything but welcoming. The lack of warmth and professionalism was palpable, leaving a sour taste in my mouth right from the start. The service itself was painfully slow. Despite having an appointment, I found myself waiting for what felt like an eternity. There was no communication from the staff regarding the delay, and I was left in the dark, wondering when I would finally be attended to. This lack of efficiency and respect for patients' time is simply unacceptable. Communication was another major issue. The staff's ability to convey important information was severely lacking. I had to repeatedly ask for clarification on basic procedures and costs, and even then, the answers I received were vague and unhelpful. This led to a lot of frustration and confusion, making an already unpleasant experience even worse. Overall, my visit to Fresh Dental Care Bellaire was a disaster from start to finish. The bad customer service, slow service, and poor communication all contributed to an experience that I would not wish upon anyone. I highly recommend seeking dental care elsewhere to avoid the disappointment and frustration I experienced. Fresh Dental Care Bellaire needs to make significant improvements before I would ever consider returning.
Fantastic experience: Very good experience with the assistants and coordinators. been coming for years. Highly recommend for others to come!
Negative experience: Updated!!!! They have violated my rights by not providing me a copy of my records! I am in the process of reporting them now to the Civil Rights Office! I am an out of state patient and they knew this from the start!! Dr. Reyes was great! Informative kind and very thoughtful of my comfort when treating me. Would recommend this Fresh location to anyone looking for a great dental experience. All the staff was wonderful!
Fantastic experience: Had a wonderful time at the office Dr. Alvin and Tiffany D was amazing they took there time with my son and made his visit funny and friendly thanks guys
Fantastic experience: Great time at the dentist and also being patient with my 5 year old kid that didn't want to do his teeth until the help of the lady did the help thanks yall
Fantastic experience: I love it here!!! The Nurses were nice and kid friendly so was the amazing Dr. the place is nice I mean really nice!
Negative experience: The one of Houston worst dental practices!! Today was my Daughter who had her very last dental visit to remove her braces off, Officially it was supposed to be her last visit but it turns out the supposedly doctor recommended to have them for 1 more month because her bite wasn’t even correct! Something Doc didn’t mention it before last appointment! Not only that but we had many other different bad experiences A long list, I’m going to take the time to writing everything down to help others to not come back to this places!!! - [ ] The first time we brought my daughter to get her braces, we came for consultations at first they will be very quickly and brief with the contract with us as parents they didn’t even took the time to verify that we had private insurance. They were saying a amount of the contract it turned out they didn’t even notify the private insurance that or daughter was going to be getting extended 6 more months! - [ ] They only had send the contract 1 time for the private insurance to pay 1 time if you need to be extended months they don’t want to take the time to resending, insurance can get the right amount to paid! - [ ] They charge for everything that doesn’t come on the contract like getting her wisdom tooth out and supposedly took us to the other side to get them off because supposedly she had to get them off asap because they want for use to pay 800$ 900 $ out of or pocket that was very unprofessional of them because they could have said something to us in the beginning of contract. - [ ] It turn out that my Daughter bit it’s even straight like it supposed to be! They don’t even take you in at right time because they so busy, very uncomfortable unprofessional with doctors staffs My daughter contract was 18,24 months and they change front girls so many times, very dirty place, the worst communication SOLO SABEN SACAR DINERO A LO MENSO! D lo peor clínicas d Braques
Fantastic experience: We had a wonderful experience. My son is autistic and everyone was kind and accommodating. Dr. Geiler was the best.
Negative experience: I do not recommend. I got to the location at 3:45 for a 4:00 pm appointment. Was not seen until 5 pm. Did X-rays and everything, and had told them prior to the X-rays that I wanted a consultation for braces and cleaning prior to my arrival. Once I was seated for cleaning, I asked about my braces consult and they moved me to another building where I had to sit for another 45 minutes for a dentist to come in and say that I needed the opinion of the dentist that wasn’t in office. I asked about my cleaning and was told no because at 6:11 pm it was too late. To add insult to injury, I was paying out of pocket and ubered to the facility.
Fantastic experience: Dr Alvin and Tiffany D both are good they did good job to clean my son teeth and both are them friendly and god customer service
Positive experience: Dr. Lee was very professional, took care of my needs after a hard time with another dentist, she needs more training.
Fantastic experience: Tiffany D Alvin Nguyen They both doing good job. The doctor Alvin and Tiffany are patient with my kids. I would love to make appointment with them in the future.
Fantastic experience: Had good experience today at Fresh dental with Tiffany & Dr.Alvin. Love how they made my son feel comfortable!
Fantastic experience: Tiffany and Dr. Alvin were great. They informed us of everything that they were doing and were super nice and patience. They both went above and beyond to make my daughter feel comfortable. Totally recommend
Fantastic experience: Very polite, and professional. The staff were verying comforting to my son while they removed his two teeth, and to my one year old. while i was waiting in the lobby my one year old starting crying non stop. To cheer her up, they gave her a balloon. When it was my son who had the appointment. For sure i will be returning for future appoinments. I felt welcomed and staff is communicative.
Fantastic experience: We went for a consult. We didn't wait long and everyone we encountered was well mannered and lots of smiles. Place was full of patients and for a minute I thought we would take forever, but it all was quick and to the point. I have no complaints.
Fantastic experience: I wish the price was a little cheaper, but overall they did a good job very polite and very nice. Thank you.
Fantastic experience: We like Dr. Tam Duong very much!!! Our daughter Erica's braces are in process♥️ Nice and professional dentist's office and the staff!!
Fantastic experience: I got 5 teeth pulled here 4 being wisdoms with Dr. Smith & Tiffany! They were AMAZING. I really appreciate the way they have been handling me with care! - Nicole
Fantastic experience: Tiffany and Margaret ( I apologize if spelled wrong) were amazing and super nice, they were quick with it but still have amazing service
Fantastic experience: Had a good experience at Fresh with my cavity appointment. I thank tiffany for being there at all time great service!
Fantastic experience: Made an appointment over the phone and filled out all the paperwork before arriving. It was easy because I got a text with easy links to fill out forms. I got reminders of my appointment, which was very helpful. Their waiting room was very clean and the girls at the front desk were smiling and happy to help. The exam room was clean and smelled good. The dental assistant Tiffany was gentle, informative, and made me feel comfortable the entire time. They have monitors on the ceiling so I was able to watch Stranger Things during the process. 10/10! Going back for a crown and dental bridge.
Fantastic experience: I am very satisfied with Fresh Dental Care, Dr. Alvin and Andy treated my 4-year-old daughter very well and were very patient. I was afraid of the procedure but they were very responsible. I always recommend this clinic 100%.
Negative experience: I scheduled an appointment at this dental office for 1:30 pm and arrived a bit early at 1:23. After about 10 minutes, I was called in for an X-ray, which was quick and efficient. However, I was then told to wait in the lobby for 10-15 minutes until a room was available. Since there weren’t enough seats in the lobby, I informed the front desk that I would wait in my car and asked them to call me when it was my turn. I waited patiently in my car until 2:20 pm without hearing anything, so I decided to go back inside to get an update. The front desk assured me it would only be another 5 minutes as they were preparing the room. I sat down to wait again, but after another 10 minutes, I still hadn’t been called in. Unfortunately, I ended up wasting over an hour at the office without ever being seen and was continually given inaccurate wait times. This experience was frustrating, and it felt like my time wasn’t respected. I hope this feedback helps improve their scheduling and communication processes.
Fantastic experience: They took good care of my son today for his dentist check up Tiffany and Doctor Alvin did a great job and made my son feel secure when they did the teeth cleaning.
Fantastic experience: Tiffany and Dr. Alvin were very nice and fun when they were cleaning my teeth! I didn’t feel any discomfort when they worked on me and I loved the conversation we had. :3
Fantastic experience: Tiffany and Dr David did an amazing job at attending my family and I. They were super nice and helpful.
Fantastic experience: Tifanny D. She always do a great job, they always do a great work to help other people, to have their tooth healthy. She so sweet
Fantastic experience: Very enjoyable experience! I wish I knew about this place sooner. Dr.Tiffany and Dr.Alvin were amazing and very friendly.
Positive experience: First time had to wait a bit but I enjoy the experience Front desk and back staff was friendly and helpful The coordinator explain very well the financial plan Would recommend Fresh Dental to any looking for A great dental experience.
Fantastic experience: dental assistants Dr. Alvin and Dr. Tiffany . D were incredible with my son. they are very gentle! and very polite. Dr. Tiffany.D is one of my favorites! this is the second time my son goes and she got to assist him again this time, which I am very happy about because she is very good at keeping my baby calm not only are they very fast! but she also has a way of speaking to them and making them feel comfortable and not scared! As a parent i genuinely appreciate that, and i myself was very nervous for his first appointment, but this second time i was very! calm and in trust of them because of how good they are with him. 5 ⭐️’s !
Fantastic experience: tiffany and dr alvin are the sweetest and so nice! they make visits very enjoyable!
Fantastic experience: Dreka was awesome!!! So friendly answered all of our questions and was very comforting with all 3 of the kids.10 out of 10
Fantastic experience: Tiffany was great!! She assured me everything was going to be okay for someone who hasn’t came to the dentist in a while her and DR. Andrew were amazing!❤️
Fantastic experience: This is my first time but I have best experience in the clinic. Best service provide by the front desk staff and the doctor explained me in detail and dental treatment plan coordinator explained very well and also she explained that we have financial plan as well. Best ever experience
Fantastic experience: I am unsure of the bad reviews here but I went with my own gut and came. I got an extraction procedure and Dreka was fast and organized making sure all patients were seen and in and out. Dr Diaz omg he is amazing!!! He talked me through it and yes I was nervous and scared af lol He was able to get me out in 30 mins. I definitely recommend them and get your own feel for them. Front front desk staff to dentist assistants to doctors I give them all 5 stars and more!! Thanks to you all and I will be back for any service I need in the future
Negative experience: Wait times are longer than 45 minutes at times even when you show up on time. If you’re on Medicaid chip or pay out-of-pocket find somewhere else….. you’ll be happy to know there are other places that don’t take thing long and you can’t even find a seat for 20 minutes sometime. Terrible management / terrible time management.
Fantastic experience: Ms.Tiffany and Dr Andrew. Excelente team. Dr Andrew is the best. They both make me feel comfy and relax at the moment of treatment.
Fantastic experience: The front desk was very nice when I came, and the office is very clean. Leona did a great job cleaning my teeth. She was very professional and caring. Heidi was also very kind.
Negative experience: 000000! ZERO stars no option RUN from this place!!!! . I bet most of these positive reviews MUST be fake & paid reviews ! Just look at the fake profiles on these reviews. I do not recommend this place I made an appointment for a braces consultation for 11 am. It was over 30 minutes! Until they called me then staff at the back was rude. The Ortho seemed rushed like we were just another number. Not friendly and seem like he's just there for pay check not care for patients. Then he had me wait for another over 30 minutes to speak to a financial person as far as cost of treatment plan. I waited over another 30 minutes ! Don't know how much more I was going to wait. I told the lady at front I had to go because of work she said the financial lady will call NEVER called me! I even call the office and asked they had no idea and no notes on my file no call . Seriously 3 hours waste of my time!!! And what the Ortho explained to me made no sense!!!!!! This place just money hungry. I went to another place and was told another different treatment plan!!!! The Ortho look like he just graduated from college. If the consultation was that bad, I don't want to imagine getting services there. I'll rather spend a little more for better quality service and someone that knows what they're doing. Here obviously is all about the money!!! Please don't get braces here I don't think they take the time to be with each patient, everyone looked stressed and rushed. By the way y'all should at least let people know consultation will be 3 hours!!!! Instead of making lame excuses. Very unprofessional staff!!! Please listen to negative reviews.
Fantastic experience: Tiffany D. was a great person she does her job really well and even makes us comfortable I love how she has so much energy and ask us questions she is a really enjoyable person.
Fantastic experience: Doctors and staff treats patients very professionally. Dr Doung explains the treatment in simple terms. He makes me feel at ease while the procedure is being done.
Fantastic experience: Just had the work done but everything seems to be good , price is a little to high but so is all dental work the financing made it good to go ahead and get part of the work i needed done that same day , so that was very helpful and all of the people there are very nice an professional and the process was great
Fantastic experience: Tiffany did an amazing job!! She was very friendly and made my experience comfortable and enjoyable.
Negative experience: After years the system doesn't change the waiting time with an appointment is more than an hour. Today I had an appointment at 2 pm for regular cleaning of my 3 youngsters, we arrived 10 minutes early, it was 3 pm in the afternoon and we decided to leave; They call you 3, 4, or five times to confirm your appointment but it's of no use because they don't respect the appointment time, they make you fill out the same paperwork every time you go, asking you for the same information that they already have in the system it seems like they want you to lose your patience and take up your time. Goodbye French Dental Care, we are going in search of a new provider who does respect our time.
Fantastic experience: I took out my wisdom teeth out with Dr. Diaz and his assistant Andy. I was EXTREMELY nervous because I am VERY sensative to pain and have a bad gag reflex. I was DREADING to have this procedure, I was a nervous wreck. But when I got there, the atmosphere was calm and not too busy. I got checked and was told I need the wisdom teeth taken out now or I will keep having pains. I got even MORE nervous, they gave me time to think and then build up the courage to go for it. Andy was setting up everything, he was so calm and patient. He explained everything before doing his routine which made me feel at ease. I was on the nitrous gas and he put numbing gel. I was so glad he gave me time to process the whole thing while the numbing gel was doing its thing. Dr. Diaz was also very understanding, he explained where it might be more uncomfortable, but he remained very patient with me while I was getting more nervous. But Andy held my hand and told me I was doing a great job, made me feel more calmer. The procedure was so fast after the numbing, I did not feel any pressure at all. I was even laughing after the first removal because I felt so dumb to feel so scared for something I could of taken care of YEARS ago! I recommend Dr. Diaz and Andy for your surgical procedures, they are so patient and caring. I am very glad they gave me the time to process the whole thing and showed compassion towards me thoughout the whole procedure. I can't say how truely thankful I am to them
Fantastic experience: Had a very great experience with the Fresh Dental Care team! All of the staff were attentive and friendly. And a special thank you to Jenny. She was super helpful!
Fantastic experience: These people dont mess around they made me feel comfortable, up front about pricing And adressed my issues immediately. Took out an infected tooth in 60 sec. Im comming back. They rocked.
Negative experience: This place is absolutely a fraud. They invite people in to complementary consultation with absolutely no obligation and then they turn around and bill your insurance for it. Very dishonest practice to say the least. Watch out for this and don't give them your insurance details when they offer you complementary consultation, or you'll be taken advantage of as they did in my case. I wouldn't of gone to them, had they not offered me a free and clear consultation. Very shady and unethical practice for a dental care provider.
Fantastic experience: Tiffany was amazing Queen . SLAY. Dr.Alvin was the sweetest pie I ever met. Everyone was amazing in the ortho expect the front desk receptionist who checked me in. Please wait til I finish my sentence. Don’t command. Ask nicely. It’s not DMV or TSA.
Fantastic experience: it was a very comforting &&’ fun experience with tiffany d, she even put on minions for me.
Negative experience: The front desk worker and the back office workers were very nice but when it came to verifying my insurance there was always a problem. No one has called me back. They kept saying your birthday is wrong. So I would call the insurance Company and they say we have the correct information. I will call back fresh dental and tell them everything is correct and fresh dental would say we will verify again and call you back. No call back. This went on for several times. So I decided to go somewhere else. This went on before mother's day. To no prevail still haven't called. Everything you hear is not always true!
Fantastic experience: Tiffany was amazing with my baby! He hasn’t been to the dentist in two years and she helped him and did amazing!
Fantastic experience: Very good I loved how she took care of me throughout my entire checkup and she was comforting me a lot loved it here especially the doctor!
Fantastic experience: Ismat P and Doctor Nagini were very focused and took care of my fillings very professionally. The staff is always kind and I was attended quickly. Thank you! Been coming here since I was a child.
Fantastic experience: DA Tiffany and Dr Alvin were phenomenal. Great team.. awesome experience. They made me and my children so comfortable.
Fantastic experience: It was going good but the waiting wasn’t worth it l made an appointment at 9-am and they got to me at 10 or 11 am but over all it was so great the staff were very nice and friendly
Fantastic experience: Adonis is so nice he is very careful with his hands he is gentfull he is the nicest you sood try him please
Fantastic experience: I been bringing my two daughters with Dr.Alvin and he does an amazing job, he answers all my questions and concerns and has patience with them. I have no complaints and definitely recommend.
Fantastic experience: I am very impressed how professional and courteous everyone has been so far in that clinic, I love the fact that there are always appointments available and are able to work with my busy schedule. They work you in and out as fast as possible. I am would definitely be going back and recommend.
Fantastic experience: Today was our first visit Juan quickly won us over as returning clients. He enjoys his job and it clearly shows.
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