Dental Depot
Information about Dental Depot
73110, Oklahoma City
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Located just off Tinker Diagonal and I-40, Dental Depot's dentist office in Midwest City offers state-of-the-art facilities and a skilled dental team led by Drs. Zahir Kouzbari and Ashna Raju. We provide comprehensive dental care, including teeth cleanings, exams, extractions, root canals, implants, dentures, crowns, and cosmetic treatments, all in one convenient location. With comfortable treatment bays and Saturday appointments, we’re ready to care for your family. Our patients are at the heart of all we do, and we love participating in community events like the Back to School Bash.
Our comment from Best Dentists Club about Dental Depot:
Dental Depot is a highly regarded dental practice known for its friendly and welcoming staff. Patients consistently report positive experiences, highlighting the professionalism and care provided by the entire team. Many families appreciate the convenient and efficient services offered, making even the youngest patients feel comfortable and at ease during their visits.
Some key aspects that stand out from client feedback include:
- Outstanding customer service and friendliness.
- Quick appointment scheduling and minimal wait times.
- A caring and compassionate approach, especially with children and anxious patients.
- Thorough dental care and effective treatments.
- A welcoming and clean environment that enhances the dental experience.
Overall, Dental Depot has built a strong reputation for providing quality dental care, making it a trusted choice for both families and individuals seeking dental services.
Services and Treatments
Dental Depot: Reviews
Fantastic experience: Dental Depot makes everything simple and easy for my kids, they love it here. Friendly staff and cool people. Highly recommended!!
Fantastic experience: I love Dental depot very professional and gave me such a break.Yesterday. I give all the praise.n To dental depot and their staff Can't say enough about them, doctor Z is, the greatest
Thank you for your 5-star review!
Fantastic experience: I love my dentist and my nurse Dr. Kouzbari and Ashley
Positive experience: Outstanding dental cleaning and x-rays given by professionals. Lula Simmons cleaned my teeth thoroughly. Visit took one hour.
Hi , we’re sorry to see that your visit with our office was less than great. Your feedback is valuable to us and we’d love to learn more so we can improve our service. If you have a moment, reach out to us at 405-458-5020 or send us an email at [email protected]
Fantastic experience: Mrs Natalie was awesome she is so freaking nice and made me feel so comfortable I was in and out I had went to two other dentist office and they were trying to charge me 1700 and when I left Mrs natalie with a 300$ bill. Thank you guys for treating me with respect and making me feel so welcomed
Negative experience: I didn't get to get my teeth cleaned like they told me over the phone, they rushed me out service is trash
We're sorry to hear that you're unhappy with your experience. We understand the importance of a thorough routine dental visit and we apologize that we fell short in this instance. If you would like further assistance or to discuss your concerns, please contact our office manager, Carcin, at 405-737-5123. Thank you.
Positive experience: The staff was very patient with me and listened to all my concerns. It's still really expensive and hard to miss working. It would be nice if they was open later and on weekends.
Fantastic experience: I had a really great experience with from start to finish the cost is a little high but worth it for the care that you get
Fantastic experience: I initially had appointments for my children and I wanted to become a new patient. They got me in the same day and right away! Thank you for cleaning my teeth, it felt great! See y'all soon at our next appointment! Thank you so much!
Negative experience: I had a tooth extracted today, So I had prescription sent to a pharmacy. They told me the two prescriptions should be there in a hour. My appointment was at 2pm, I left by 3pm. I get to the pharmacy by 4pm which they say they do not have my prescription in. So I contact Dental Depot which they said the Dr hasn't signed off of it yet and that we had wait for yet another hour. We asked again still nothing, so another called was made which the Dr still hadn't signed off on it yet they told us to wait. We waited 45 mins asked if the prescription was in still nothing. One more call to Dental Depot and they put us on hold then tell us they are looking for the Dr and the assistant manager would be calling. We get a call and he blamed the pharmacy saying it was on them which we already knew it was on the Dr from the first two phone calls. It's 6pm and I still don't have the medicine filled. This is is very unprofessional.
We're sorry to hear about your experience and the complications you faced. We understand your frustrations and we’d like to address your concerns and work towards a resolution. Please contact our office manager, Carcin, at 405-737-5123 to discuss.
Fantastic experience: They always do amazing jobs
Fantastic experience: I was able to book an appointment quickly and easily and during my appointment the staff was incredibly friendly and kind and my mouth feels great :) I would definitely recommend this location!!!
Fantastic experience: So far every visit I’ve had to Dental Depot has been great. The staff is friendly, the dentist personable, and knowledgeable, and the environment is welcoming.
Fantastic experience: My granddaughter was in desperate need of dental work and Dental Depot was able to work her in the resolve the issue the next day after I called! The staff was very patient with her asking a dozen questions. They made going to the dentist a good experience!
Fantastic experience: Total love this place and would recommend it to anybody. They got my baby in and out so fast it was amazing. Everyone was so nice and sweet.
Positive experience: A comment was made to my teenager that she was taking good care of the teeth she had left. The fact of the matter is the two missing teeth never formed and we are going through ortho to make room for implants. It was an unnecessary comment especially to a teen that is already self conscious about her smile.
We're sorry to hear about your experience and the impact this comment had. We understand how important it is to foster a supportive and respectful environment for all our patients. Please contact our office manager, Carcin, at 405-737-5123 if you'd be willing to discuss this further. We appreciate you bringing it to our attention.
Fantastic experience: When I go to dental depot I always get good service. The staff and dentists treat me well and have vastly improved my smile! I can smile without embarrassment! No other dentist has helped me as much as Dental Depot. I would suggest a handicap friendly entry.
We're sorry to hear about the long wait time and for someone else being called back first, and we will address this issue internally. If you would like to speak with our office manager, Carcin, about your concerns, she can be reached directly at 405-737-5123. Thank you.
Negative experience: Worst experience ever! Rude, disrespectful, basically a waste of my time! Looking for a different dentist company!
We're sorry to hear that you're unhappy with your experience. Your feedback is valuable to us and we'd like to have the opportunity to address your concerns. Please contact our office manager, Carcin, at 405-737-5123 to discuss.
Fantastic experience: Staff are friendly and they take great care of my child’s dental health.
Fantastic experience: They did a great job and Kristen went above and beyond to get me in and out the door
Negative experience: Idek where to start. Used tribal health here. Up to $5,000! But was still somehow left with a $2500 bill for crowns I never received, incomplete work, and a tooth that will cost more than $5,000 to replace. It was definitely miscommunication. I feel that I was charged outside of what was in the treatment plan. I called them to make plans on how to rectify the situation. And was supposed to receive a call back, but only received the same bill in the mail. I really liked this place. It's very unfortunate, because now I'm stuck with a bill, looking for somewhere else to go, and will have to pay way more money to fix a tooth that was destroyed in the process, which is worse than where I actually started from! this has definitely changed my life.
I genuinely appreciate you sharing your experience and I'm sorry to hear about the challenges you've faced. Someone will be reaching out to discuss this further. Your satisfaction is important to us, and we want to ensure you feel supported moving forward.
Fantastic experience: Everyone was friendly, the visit was quick, and the cost was low. I have been going here for years, and it has always been a great experience.
Fantastic experience: 5 stars!! My son has been a patient here for at least 3 years now. They are polite, professional, and above all else gental! My son enjoys trips to the dentist now!
Fantastic experience: All of my fears and apprehensions about going to the dentist were made silent by the staff at this Dental Depot location. From the front desk staff to Kristen and Dr. Raju, who physically worked on me, my emotional needs were just as important as my dental. A truly mind-changing experience, and the way dentistry should be practiced. Thank you!
Fantastic experience: The staff is very nice and make me feel comfortable ☺️
Negative experience: Very, very slow getting me back.Not to mention the fact that they forgot to turn in my prescriptions and they'll probably never use them again.
Thank you for sharing your feedback. We're sorry to hear about the long wait time and for not filling your prescriptions quickly. If you would like to speak with our office manager, Carcin, about your concerns, she can be reached directly at 405-737-5123. Thank you.
Fantastic experience: Very nice staff. The procedure was quick and nearly painless. The lady who gave me the numbing shots beforehand was AMAZING! I didn't feel anything! The doctor was really good, and had my tooth out in under 3 minutes. It took longer to fill out the paperwork then it took to pull my tooth.
Thank you! We're so glad to hear you had a positive experience and felt comfortable during your visit. We'll be sure to pass along your kind words to our amazing team!
Fantastic experience: The appointment went smoothly. I was there for a cleaning. Lola was my hygienist. She was very nice and patient with me. I would request her again. Also, I have an update from my first review. I would like to say that Dr. Billen profusely apologized for what happened after the first visit in early May. He explained what happened and took responsibility for the occurrence. He was very kind and understanding of my horrible gag reflex and worked with me. I will be happy to see him in the future for other dental appointment. I have not been able to say that about a dentist in many, many years. Dr. Billen is a great dentist. I would strongly recommend him for future dental needs.
We understand how upsetting your recovery must have been. Please accept our apologies. We want to address your concerns and work towards a resolution. Please contact our office manager, Carcin, at 405-737-5123 to discuss this further.
Fantastic experience: I love this place! I have always been extremely anxious about the dentist. So much so that I have avoided the dentist for a very long time. Everybody I came into contact with was very nice, knowledgeable, professional but also had a great attitude! Lula, my hygienist was awesome and made me feel safe. I will definitely be coming back on the regular!
Thank you for your wonderful review! We're so glad to hear you felt safe and welcomed by our team, especially Lula. We can't wait to see you back again soon!
Fantastic experience: My son had a toothache they fix the problem that same day. All the staff is friendly
Thank you so much for your kind words, and we're delighted to hear that your son had a great experience!
Fantastic experience: Great professional customer service. Great personalities!
Thank you! We truly appreciate your kind words and are glad you had a positive experience.
Fantastic experience: Great experience with my first tooth extraction definitely good ppl on the staff
Thank you for your kind words! We're glad to hear you had a great experience and appreciate your recognition of our wonderful staff.
Negative experience: Waiting about 20 min after our scheduled appointment time to be moved to the back and then waited another 40 min in the chair. There was a waiting room for kids that we were not made aware of and it was away from the main waiting room. And the last disappointment was the train out front being caged off. On top of that, they can’t do anything for kids except cleanings. Would not recommend for kids.
We're sorry to hear about your experience and understand how frustrating it can be to wait longer than expected and not have access to the train as you anticipated. If you would like to speak with our office manager, Carcin, about your concerns, she can be reached directly at 405-737-5123. Thank you.
Fantastic experience: Everyone was very nice! They did a great job!
Thank you! We appreciate your kind words and are glad to hear that our team made a positive impression.
Fantastic experience: I love the experience that I have at Dental Depot. Everyone there are so nice and do a great job.
Thanks, we are so glad to hear about your experience!
Fantastic experience: Went for a teeth cleaning. It was an enjoyable experience .Michelle was so gentle and efficient . I was called in on-time for my visit would recommend
Thank you for your kind words! We're glad to hear you had an enjoyable experience and that Michelle provided gentle and efficient service. Your recommendation means a lot to us!
Fantastic experience: Natalie was fantastic! Very helpful and patient. Sherrie was also excellent! Great hygienist. Loved them both.
Thank you! We're grateful for your kind words about Natalie and Sherrie. They truly make a difference in our team.
Fantastic experience: Great place, they got me in quick and were able to take good care of me!!
Thank you! We're so glad you had a positive experience and that our team was able to assist you quickly.
Fantastic experience: Always have a great visit to Dental Depot. The entire team is friendly and puts you at ease. It’s always clean and welcoming. I loved that they gave me sunglasses to wear while in the chair so I wouldn’t be blinded by the light!
Thank you for your wonderful feedback! We're glad to hear our team made you feel at ease and that you enjoyed the protective eyewear during your visit. Your kind words mean a lot to us!
Fantastic experience: Very good experience had an extraction and some other dental work done.i had very bad anxiety about it and Garrett Billen was amazing didn't feel anything. But I especially wanted to say his dental assistant Tatyana was amazing!! she never left my side and was very calming and reassuring. She was truly wonderful .if you feel scared about going to the dentist I recommend this location I will be returning for my future dental needs
Thank you for sharing your wonderful experience! We're so glad Garrett and Tatyana could support you and make your visit more comfortable. We look forward to seeing you again for your future dental needs!
Fantastic experience: I absolutely love my dentist I love my hygienic AIDS everyone here is so freaking awesome they're always courteous they're make sure they stay well informed about what's going on they actually listen to me about any issues I feel with my teeth they have helped me so much and I just absolutely love them I tell everybody you go here it's just the best dentist I personally have ever had and I make a point of traveling 162 mi to keep this dentist so most assuredly definitely worth my time
Thank you for your amazing feedback! We're so glad to hear you love your visits and appreciate our team's dedication to you. Your support means the world to us!
Fantastic experience: Great staff! Staff will greet you with a smile. My dental hygienist was gentle and polite. The dentist was kind and informative. Clean and inviting environment.
Thank you for your kind words about our dentist and staff! We appreciate your 5-star review.
Positive experience: As a spiritual person, I thank God, the Lord Almighty, for guiding me to Dental Depot in Midwest City, just off Tinker Diagonal. From the moment I arrived, the staff was warm, welcoming, and professional. The dental hygienist and her team provided care that was both thorough and compassionate. This was my first visit to this location, and I was genuinely impressed by the high level of service and attention to detail. I’m truly grateful for the experience.
Thank you for your heartfelt feedback and for recognizing our warm staff and the care provided by our dental hygienist and her team. We appreciate your kind words and are glad you had a positive experience.
Fantastic experience: We had to switch my childs dentist due to insurance changes and was able to be seen very quickly. My child needed some fixes done that they were able to do that same day. My child is also very anxious about the dentist and by the end of it rated the experience a 10/10 . Huge strides were made and we couldn't be happier about this office and staff members. Reception, hygienist, dentist all were great.
Fantastic experience: I love Dental depot! They are always so kind and they never leave me waiting in the waiting room for long. Their entire team treats me as though they genuinely care, and not as though I am just another job.
Thank you for your wonderful feedback. We're so glad you feel cared for and appreciated by our team!
Fantastic experience: My family has been going to Dental Depot for quite awhile. They have always taken very good care of my children as well as myself. We have had no problems getting in and out. Went in on the 22nd of this month to have tooth that had broken off close to the gum line, it was infected, the doctor gone ahead and pulled it. I was very glad he did. He made sure I felt nothing during this time he was pulling it. It feels so much better. I will continue to use Dental Depot off Tinker Diagnol in Midwest City.
Thank you for your wonderful feedback! We're so glad to hear that our team has taken great care of you and your family, and that your recent experience was positive. Your comfort is our priority, and we appreciate your continued trust in us.
Fantastic experience: The dental hygienist Sherri is amazing. She is the reason we have used Dental Depot for more than a decade. I have two boys on the Autism Spectrum and she is so perfect with them. I highly recommend Dental Depot because of her. While the dentists have changed through the years she has been a constant and she just really cares and is amazing at her job and as a person.
Thank you for your wonderful feedback! We're so glad to hear that our dental hygienist has made such a positive impact on your family's experience with us. Your recommendation means a lot, and we appreciate your loyalty over the years.
Fantastic experience: Very kind and fast, everyone was incredibly helpful. Quite a great experience. They’re great with kids as well, heard a young patient worried and was coaxed incredibly well
Thank you! We're so glad to hear you had a great experience and that our team was helpful. Your kind words mean a lot to us!
Fantastic experience: The dentist and her technicians did a wonderful job. I made sure everything fit correctly and kept checking to see if I was doing all right. I highly recommend this Dentist and Dental Depot.
Thank you! We're grateful for your kind words about our dentist and technicians. It means a lot to us that you felt well taken care of.
Fantastic experience: This was a great experience! They were fast and thorogh and They made me feel comfortable. Highly reccomend
Fantastic experience: Great experience and thank you for seeing me. Can't wait to my new smile.
Thank you for your 5-star review!
Fantastic experience: The DA was very professional. The DH was patient, very through through the procedure
Thanks, we are so glad to hear about your experience!
Fantastic experience: Everyone was very polite and helpful. I was in and out very quickly considering what I was having done.
Fantastic experience: Super great people. I was terrified of the dentist (still am a bit) but they made it easier.
Fantastic experience: Experience crew and overall a great experience. Did a good job
Fantastic experience: Environment was very welcoming, staff was so cool and nice the ladies that serviced me was amazing!
Fantastic experience: Went in for a consultation on two of my teeth that had been pulled and explained to them that I had a consultation for orthodontic work, but they were more informative than what orthodontic at another Dental Depo. Thank you for taking the time to speak to me about my concerns.
Fantastic experience: Me and my boyfriend have been coming here a lot lately and i have to say every single time we have been so well taken care of. The staff is as sweet as can be ! i want to make a special shout out to Amber, Christen and Brandi at the the front! These women are as sweet as can be and go above and beyond for every single person i have seen them with. We are never in here long at all they are so fast and caring I wouldn’t go any where else for any dental work! I also love how they explain everything down to the last detail. Also Dr. Raju is such a strong women and takes care of all of her patients so so well.
Fantastic experience: My doctor was nice. Wish I recalled his name. Oops, but he was dope sauce! He had a red beard. Maybe red hair. Tots didn’t identify. Still was a good time though.
Fantastic experience: It was a great experience! The employees did a great job and were very nice! I didn’t have to wait long to be seen and I didn’t feel forgotten about!
Fantastic experience: This place is one of the best dentists I have ever been t. They are caring and hospitable. They took such great care of my son and my partner. I would recommend to everyone.
Fantastic experience: Very amazing environment and staff I was very nervous about coming to dental depot but they assured me I had nothing to fear or be nervous cause they know I'll be taken care of
Positive experience: Child went in for a tooth ache and cleaning. Needs 2 cavities filled on adult teeth(neither baby tooth has come out yet), and a crown on a baby tooth until adult tooth grows in. Maybe the dentist spoke incorrectly, but makes me question.
We're sorry to hear about your experience and would like to learn more about your child's visit. Please contact our office manager, Carcin, at 405-737-5123 so that we may be of assistance.
Fantastic experience: Wow, just an amazing experience!!!! the assistant, Ashley, got me back super quick, she was very nice and comforting!! The hygienist Sherry was super sweet and so gentle numbing me, didn’t even feel it!! And Dr. Kouzbari was AWESOME!!! he popped my wisdom tooth right out, felt nothing at all, and everything is healing great! 1000/10 would recommend coming to see Dr. Kouzbari and his amazing team!!
Negative experience: Scheduled cleaning for me and my son 2 months in advance confirm that appointment the week before and then to get a call in the morning of the appointment telling us it's canceled and they don't have anything else till October (it's March) this is a terrible way to do business I'll find another dentist the only reason you get two stars is because the girl that answered the phone was polite and had good customer service do better Dental Depot. Thanks for making me waste a day of my PTO for nothing.
We're sorry to hear about your experience and would like to learn more. Please reach out to our office manager, Carcin, at 405-737-5123 to discuss your concerns. Thank you!
Fantastic experience: You guys were fast an friendly like i was wright at home five stars
Positive experience: They called meet back immediately. The xraay tech took lots of pictures. She finished and said the doctor would be right in. It seemed like a long time, but it was only 15mins. He came in examined my teeth told me what I needed, but asked me what would I like. I told him and he agreed. The dental hygienist came it cleaned and polished my teeth. I am scheduled to have my upper teeth pulled to prepare for an upper plate
Fantastic experience: Erika was very sweet and made us feel at ease. Brandy set up my husband's care plan and was so helpful and kind. I would recommend Dental Depot to anyone as they made us feel like they actually care about their patients.
Fantastic experience: I usually go to the Dental Depot on 140 th and Penn but since I moved to Midwest City this was my first time at this location. From the front desk to the Doctor hygienist and everyone else the experience was amazing. Doctor explained everything so that I could understand . Thank you to all the staff I rate you all a 10 out of 10
Fantastic experience: The service is friendly and it’s definitely a place I would wanna go back
Fantastic experience: My visit to the dentist was good no pain everyone was excellent.
Fantastic experience: the staff was very friendly and professional and the there wasn't much of a wait at all.
Fantastic experience: They did such a wonderful job with my son. They were very kind and patient. He is still talking about going to the dentist again, which you don't hear much from a 3 year old. Haha.
Negative experience: First of all I spend several hundred dollars out of pocket after insurance to get a cap that fits like a Lego is in my mouth, then I get that one fixed and all the sudden cold water is seriously bothering me with the new cap and he wants to charge me several hundred dollars for more procedures instead of just fixing the cap correctly in the first place. I also attempted to get a cleaning here and the lady explained nothing about what she was doing, gave me a really bad anxiety attack to the point where I told her to stop. I felt like she was breaking my teeth. Then proceeded to tell me that bc I didn't sit through it if they do a cleaning on me again it will be several more hundred dollars bc they now have to do it differently. The whole experience every time I've come in has been awful. I figured at least I'd get this cap fixed since I already paid for it but guess not since they wanna try to find more ways of getting my money . They don't care about how their making me feel , they roll their eyes at me when i explain i dont have hundreds of dollars to keep dropping on this 1 tooth.my front bottom teeth are shifting and I was told with the cap they wouldnt. Obviously time to find a dentist that actually cares and isn't just looking for my money.
We're truly sorry to hear about your experience and the feelings you've expressed regarding the treatment you received. It’s understandable to be frustrated, especially when it comes to your dental care and expenses. Your comfort and trust are very important to us, and we apologize for any anxiety or discomfort you felt during your visits. Please know that we are here to help and would appreciate the opportunity to address your concerns further. You can reach out to our office manager, Carcin, at 405-737-5123. Thank you!
Fantastic experience: Very friendly, understanding, and knowledgeable. Made me feel comfortable immediately.
Fantastic experience: I love our doctor and all the staff is very kind and professional. They got me in on a day that a storm had hit us and worked fast and diligent on my teeth. Thank you
We're so happy to hear that you love our doctor and find our staff kind and professional!
Fantastic experience: They were quick, gave me the information I was looking for, and helped set up my next visit. Great people, I will be going back.
Fantastic experience: Of course going to the dentist the first thing in the morning isn't the best feeling but the whole crew was great from signing in to scheduling again when I was done. Great work and friendly staff!
Fantastic experience: I was just supposed to be there for X-rays and a plan on what they were going to do to my teeth but they didn't let me go out sad. They made sure to give me a cleaning because of they didn't I would have had to wait 6 months.
Fantastic experience: The best dental hygienist l ever had. Kudos to older black lady who took care of me. She deserves a raise. You need more people like her on your staff.
Fantastic experience: My assistant was very helpful. I was a new patient and they took Good care of me. The Dr.Dentist was great as well. He took his time and explain “my teeth”. As a result, I am going to keep on smiling..This will definitely be my stop for dental care. Thanks guys.
Fantastic experience: Amazing Tatyana was Amazing, Professional and very nice her and her team did a perfect job. The whole office as a whole is Great
Thank you for your kind words. We appreciate your feedback and your 5-star review!
Fantastic experience: I love this dental experience! Everyone looks happy and are so friendly. Great hours,great price. Genius to have the trains to watch. I'm "transported" while being cared for. 5 STAR all the way.
Fantastic experience: ️Awesome staff and Docs. The Upgrade of the siding(hammering) is the only setback at this time. But the good listening music covered it well. Outstanding employees service Christina,Lula,Amy,Ashley and the Carson the check in/pay out lady with the nice eyebrows... Experience A+ will be back in August for cleaning.
Thank you for your kind words! We appreciate your feedback and are glad to hear about your positive experience with our staff.
Fantastic experience: Everyone is very kind, They took care of my dental problem immediately.
Thank you for your kind words! We're glad to hear that our team was able to take care of your dental issue promptly.
Negative experience: The REAL NIGHTMARE BEFORE CHRISTMAS ⚠️ Imagine coming to the dentist with ONE missing tooth just to leave with THREE missing teeth! Now I am originally from Dr Ashmore but moved to MWC so my children grew up in this particular office for 20 plus years, so this review only reflects the unprofessionalism of THIS office. I went in to get one tooth fixed and after researching the procedure they would have to do in order to deliver a bridge I Admittedly asked first, the assistant would my tooth that they would seemingly have to drill down to crown, would my composite tooth be sufficient enough to drill down considering it was a build up tooth and she assured me that it would be fine. So then to assure that her answer was correct I also asked the Doctor the same question in cocern and she also said yes it would be fine, so I was comfortable with going ahead with the procedure. The office financial arrangement came in with a payment plan for me to review and sign with me having to pay $440 outta pocket and what my insurance would pay. I signed the payment aggrement plan and they preceeded with the procedure only to crumble and dismantle the tooth that I was I was concerned and questioned them about! There only excuse was they had no idea although the x-ray should have indicated that that tooth was decaying. Now I have two missing teeth and one they shaved all the way down for a crown, just for them to tell me AFTERWARDS that my insurance had term, AFTER two payment plans one week apart I signed a second one after my secondary insurance kicked in Two payment plans later they tell me oh your insurance was term at the beginning of the month ! So they shaved and destroyed two teeth before realizing that my insurance was terminated. So now I have to come up with another $600 dollars to fix their mistake both the office and Doctor made! Every time I pull up to this place and leave in tears because one they did not listen to my concerns in the first place and the office financial adjustor dropped the ball on getting the correct information from my insurance. Now I have to pay for their mistake and unwilling to LISTEN to the client. A NIGHTMARE BEFORE CHRISTMAS
We're truly sorry to hear about your experience and the distress it has caused. Your concerns about the procedure and communication regarding your insurance are valid, and we understand how frustrating this situation must be. We strive to provide quality care and clear information, and it seems we fell short in your case. Please reach out to our office manager, Carcin, at 405-737-5123 so we can address your concerns directly and work towards a resolution.
Fantastic experience: Very pleasant and kind and was able to schedule a appointment same day.
Thank you for sharing! We are glad to hear you had a positive experience.
Fantastic experience: Hello this is miss Shakir you guys are very good at what you do it's been a pleasure to have been a visitor, your so pellet and friendly I will give a ten out of ten Good bye
Fantastic experience: Excellent care. I've gone there for at least 10 years. I'm very please. There are multiple locations. Never a long wait to get appointment scheduled. Very little wait time in office. If you show up a little early you may actually be done with your appointment before your scheduled time. My main location is in Midwest City, but have gone to other locations for specialized procedures. All staff is awesome. You can get a free t-shirt if you ask.
Fantastic experience: I have a phobia of the dentist and put off going for 5 years. Was having a dental emergency and called the Midwest City location. I don't remember everyone's name , but I will say.... They were all so kind ❤️ My new dentist was so attentive ( I think her name is Dr Raju) and her assistant was sweet as can be. Thank you Dental Depot for restoring my faith in the dentist ☺️
Thank you for your kind words! We're glad we could address your concerns and find a solution that worked for you.
Fantastic experience: After bad experiences at other dentist offices, it was a really refreshing visit! Grace, and Dr. Zahir, were ABSOLUTELY AMAZING!! They helped put my mind at ease, made sure I was comfortable, and did an amazing job at helping to get my smile back on track to shining brightly!!!
Negative experience: I never leave google reviews unless I feel the need to express that the service has been amazing or it was very bad. Unfortunately it's the latter. I have been on a spinning wheel with this specific dental depot since August. The situation is that the insurance didn't cover a portion of my mothers teeth cleaning. That being said they have submitted a claim with the insurance company and continue to keep it going in circles. We went in November to settle the money and asked if we could give half the payment and then the rest of the payment later. A " manager" there said that the insurance company should have covered it and in a hurry to get us out of the office said that he would submit the claim again and we shouldn't pay anything. Yesterday, almost two months later we received the same bill! This is absolutely ridiculous. I don't want to keep going in circles to get this bill paid for. I am more than happy to pay the bill but if we keep getting told that we don't have to pay it and don't worry about it only for it to bite us in the back later it just seems redundant. Super unprofessional staff as well. When we asked about the bill they looked at us as if it was funny we couldn't afford the money that was being asked of us. When my sister also went with my mom to ask about the bill two of the front receptionist we're being rude and explaining the bill to her like she was dumb. I work in sales myself and would never imagine explaining a bill to a customer and making them feel put down. Horrible experience. This location has not been helpful at all! Unfortunate experience being that I have gone with them since I was little. Would give zero stars if google would let me.
We apologize for the frustration you've experienced with your mother's service and billing. It’s understandable to feel upset when things don’t go as expected, especially after being a loyal customer for so long. Your feedback about the communication from our staff is taken seriously, and we appreciate you bringing this to our attention. If you’d like to discuss this further or need assistance in resolving the billing issue, please feel free to reach out to our office manager, Carcin, at 405-737-5123.
Fantastic experience: I went in with some dental pain from a loose tooth knowing that that because the appointment was made last minute, they might not be able to pull it. Dr. Billen took a look at it and said he would be able to remove it that day. He was not only kind and understanding, but he was also compassionate about my situation. He, and the entire staff I dealt with, were amazing. It's been a very long time since I haven't been afraid to see a dentist and they made my visit comfortable and fear-free. Dr. Billen is definitely who I will be requesting for my next visit!
Thank you for sharing your experience! We're so glad Dr. Billen and our team could make your visit comfortable and fear-free, and we look forward to seeing you again!
Fantastic experience: Was very polite and professional. I was running late from another appointment and they worked with me to push my appointment and come 30 minutes later. Very appreciative. Thank you.
We are so glad to hear about your experience! Thank you for sharing.
Fantastic experience: They are great and very helpful I was having the worst pain ever they worked me in was so nice and patient with me
Thank you for sharing! We appreciate you leaving us a 5-star review.
Fantastic experience: Friendly staff. Short waiting period. I had never been to Dental Depot, but I called on a Saturday, a semi emergency (no pain but broken tooth) and they got me an early appointment the same day. Although my issue has not been repaired, I was evaluated, x-rayed, and I have another appointment VERY soon. Update June 6, 2022 Staff is still friendly. Waiting period this appointment was longer than what I had expected, but I wasn't in pain so no big deal. The appointment went smoothly. A bit of a wait to see the actual dentist, but the dental assistant was polite and made sure I didn't need anything. She didn't just seat me and forget about me. I have another appointment soon. Update 01/14/2025 So I still use Dental Depot as my primary dental clinic. The staff is still friendly, even the personnel that seem sort with the patients. It is not that they are being short, they are just keeping things professional, not personal. Anyway I went in yesterday to request an appointment and was able to be seen later the same day. The dentist and his staff did everything necessary to help. Long story short. The issue & pain that I was having is gone with no chance of reoccurring. Prescriptions were sent to the pharmacy of my choice before I left the clinic. Now I am just going through the healing process. Thank you Dental Depot!!!!!
Thanks so much for taking the time to leave us a review! We appreciate it and we’ll see you next time!
Positive experience: I thought that they were very nice and told me exactly what they were going to do.
Fantastic experience: I’ve gone to three different Dental Depot locations and this one was the best by far! The front receptionist was warm and welcoming, my appointment was on time and the hygienist did an excellent job with my cleaning. I had an issue with something in my gum and despite this being my first time there Dr. B resolved my problem like I had been a long time patient. It was refreshing to receive great customer service and health care! I recommend this location for all of your dental needs!
Thank you for sharing! We're so glad to hear that you had a wonderful experience with our team, especially with our doctor and front office team. We appreciate your kind words and your 5-star review!
Fantastic experience: The atmosphere was nice. The people was nice. It was clean the bathrooms clean. The doctor was very nice and I recommend you all to everybody.
Thank you for sharing! We appreciate your kind words and your 5-star review.
Negative experience: This has been the worst experience in my entire life. And now it's trying to be hidden. The wrong tooth was pulled first of all. People don't listen and in this case they needed to. I got my records to find out that they altered it! Yup! Whiteout! I peeled it off to find names! Now I'm more livid than I was before. They allow their dentist to mutilate my mouth, pull the wrong tooth,not give me a damn thing but a mouth full of blood when I left. No instructions not gauze! Nothing! When I called because I was still bleeding I was told by a Alex to use gauze! I had to go get some as I didn't have a way to go back that same flipping day! I bled for 4 days straight! Pain was and still is good awful! These people are terrible and super fake. The only and I mean the only one that seemed genuine and actually listened is the same one that my bestie sees. She's amazing! Dr. Raju! I still don't see me going back there to have the correct tooth pulled as this gave major trauma. I hated dentists to begin with and now I'm mortified! Glad no one else has a horror story but I do and here it is
We're sorry to hear about your experience and the pain you’ve endured. We're disappointed that your concerns were not heard and that the situation escalated to this level. We appreciate your kind words about Dr. Raju and will ensure your comments are addressed. Please contact our office manager Carcin at 405-737-5123 so that we may be of assistance.
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