Burg Childrens Dentistry & Orthodontics - Cottonwood Heights
Information about Burg Childrens Dentistry & Orthodontics - Cottonwood Heights
84121, Midvale
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8h-13h
- saturday: (closed)
At Burg Children's Dentistry in Cottonwood, UT, we, like you, think kids are pretty super. So why not give them the superhero dental treatment in care in a fun and welcoming environment? Located conveniently off Highland Drive, our office is packed with kid-friendly entertainment, from movies to games, so your little one feels safe and excited about every visit. Whether you’re coming in for a routine cleaning or your child needs a cavity filled, our team goes above and beyond to provide expert treatment with a personal touch. Nearby shops and restaurants make it easy for parents to combine errands with dental visits. Come see why families in Cottonwood Heights trust us to protect and brighten their children’s smiles!
Our comment from Best Dentists Club about Burg Childrens Dentistry & Orthodontics - Cottonwood Heights:
Burg Children's Dentistry & Orthodontics - Cottonwood Heights is a highly praised dental practice located in the United States, renowned for its friendly and accommodating staff who go above and beyond to ensure a pleasant experience for children visiting the dentist. Many parents express their appreciation for the warm and inviting environment, noting that their children leave appointments excited and happy.
Key highlights of the practice include:
- Welcoming Atmosphere: The office is described as colorful and fun, making it a place where kids actually look forward to their visits.
- Exceptional Staff: The team, including Dr. Handy and various dental assistants, is commended for their kindness, patience, and ability to make kids feel comfortable.
- Child-Friendly Approach: Staff members take the time to explain procedures to children in a way that is easy to understand, helping to alleviate any anxiety.
- Efficient Service: The practice is known for its organized operations and minimal wait times, making it convenient for families.
- Positive Experiences: Parents have shared numerous stories of their children enjoying their dental visits and feeling confident in the care they receive.
Overall, Burg Children's Dentistry & Orthodontics - Cottonwood Heights stands out as a top choice for families seeking quality dental care for their children, blending professionalism with a fun, engaging experience.
Services and Treatments
Burg Childrens Dentistry & Orthodontics - Cottonwood Heights: Reviews
Fantastic experience: ❤️Every time I have an appointment at this amazing place the staff members are very welcoming they always greet meqith a smile ! and they are super nice with me and my son I want to mention Marissa as the person who had to deal with us she made us feel very comfortable and treated us like a loving family as well as the Dr.dentist always kind to us !thank you very much that's why I keep coming to this clinic if I could give you 10 Stars ⭐I would ! !
Fantastic experience: I like the way they make it a fun experience for my son every time we go! And the people that work there are always so helpful.
Thank you so much for your positive review! We know that visiting the dentist isn’t anyone’s favorite thing to do, so we aim to make it an enjoyable patient experience for every child!
Fantastic experience: All the ladies were super nice and made my son feel so comfortable.
Thank you for your kind words. We look forward to seeing you again.
Fantastic experience: Very good service, everything look very organized. The assistants were focused on their work The dentist was very cordial and attentive. Overall, everything was very friendly. Thank you !
We truly appreciate you taking the time to share your positive review. It means a lot to us!
Fantastic experience: I took my child here for a dental visit, and I can’t say enough good things about the experience. From the moment we walked in, the environment was welcoming, colorful, and truly fun, my little one was actually excited to be at the dentist, which says a lot! The staff was absolutely amazing, so kind, patient, and genuinely great with kids. They explained everything in a way that was easy to understand and made my child feel safe and confident the whole time. You can really tell they care deeply about the families they serve. We had such a great time that my child asked when we could go back again! That’s a first for us when it comes to anything dental-related. Everything was so smooth and positive, it’s a rare thing to walk away from a dentist appointment with smiles all around, but that’s exactly what happened. Highly recommend to any parents looking for a dental office that blends professionalism with warmth and heart.
We truly appreciate you taking the time to share your positive review. It means a lot to our team.
Fantastic experience: We love it here! The hygienists (Brittany especially!) and the dentist are so great with kids. They helped our son feel so comfortable and have fun at the dentist, we are so thankful!
Fantastic experience: Dr Burg and his office are incredible! My son actually looks forward to going to the dentist.not only do they offer great dentistry but they keep it fun for the kiddos!
Fantastic experience: Such a good experience. They’re great and fast! My kids get excited to go see the dentist.
Fantastic experience: They are always very efficient and get both kids in and out quickly. I appreciate their attention to detail and how calm and kind they are even with nervous kids.
Thanks for the review, Amy!
Negative experience: It feels odd to see so many good reviews when my experience was meh at best (they do text you to leave a review after every appointment). The super hero set up is fun but there is a lack of communication in the office. I’ve been to two appointments now with all four of my kids, I’ve called to give feedback to the office (because I’d rather let them fix it than write about it) but after speaking with the front desk staff they assured me the dentist would reach out, no one ever called back. The office paperwork has this whole clause about expectations of the guardians communicating openly and the staff committing to do the same…. But that doesn’t happen. My youngest daughter didn’t even get her teeth brushed at our last visit (she didn’t fight it, they never tried), I asked the dentist if she should get fluoride on her teeth and they said yes and then didn’t do it. Point is, even with speaking up about our dental experience nothing happened but I’m sure they billed our dental insurance for her visit…. We’re moving on to other offices. I hope they improve in their communication though. It’s not my first rodeo so I understand what dental care my children need, and this office doesn’t seem prepared to give it.
Fantastic experience: Marissa worked with my kids today and she did an amazing job being so patient and kind with them. This place has always been so fun for my kids for years.
Fantastic experience: My 5 kids have been coming here for years and i always feel as if they do a great job with them. They are also super easy to get an appointment and never have a wait!
Fantastic experience: My daughter LOVES going to the dentist. Rather than being afraid, she looks forward to going. Dr. Handy has been her dentist for years. I couldn't be happier with the care she receives. Everyone is friendly and treats us great
Thank you for you and your daughter's review, Cassidie!
Fantastic experience: They did great and were very patient and accommodating to my young kids!
Fantastic experience: We love Dr Ken Handy! He is extremely personable and my daughter instantly liked him and chose him as her dentist. We moved and will dive 40 min to continue under his care. We have always liked Burg Children's Dentistry, and have felt comfortable with them from day one. We have been to several Burg Children's offices depending on where we lived, and we're comfortable with all of them. We have landed with the cottonwood heights location because Dr.Handy is here. We highly recommend.
Fantastic experience: Totally cool staff! They were great and understanding. My daughter has really bad anxiety at the dentist and the hygienist was so cool. She talked her through everything she was gonna do before she did it and made her feel very comfortable and my daughter did very good. She had a decent time. We are excited this is our first time and we will be going back. Thank you.
Negative experience: Horrible experience. Will be finding another children’s dentist.
Fantastic experience: Both the receptionist and France, the dental hygienist were so friendly. Dr. Handy is really nice too. My son enjoys the dentist visit because they make it fun for kids.
Thank you for taking the time to share the positive feedback! We aim to deliver the best care to patients, and we love receiving feedback like what you have provided.
Fantastic experience: Burg Children’s Dentistry is awesome! They are so good with kids and genuinely care about their patients. Dr. Handy and the hygienists are great!
Thank you for taking the time to share the positive feedback! We aim to deliver the best care to patients, and we love receiving feedback like what you have provided.
Fantastic experience: Very friendly staff. Awesome Dentists! Great kid area and we got a cape and mask for our first visit! The team is very efficient. Love this place!
Fantastic experience: Our family had a wonderful experience at Burg Dentistry! Both kids walked out smiling! Thank you!!!
Fantastic experience: Sydney was great with my daughter. My daughter has a very small mouth and has always had a hard time getting xrays. Sydney was very patient and sweet and was able to get the first full set of xrays done on my daughter.
Thanks for the 5 stars!
Fantastic experience: Our son had a GREAT first visit here! He was comfortable and never afraid bc of their kid friendly approach!
Fantastic experience: They did great, my son is autistic and had had a traumatizing experience the last time we were at the dentist. The cottonwood location is amazing!
Fantastic experience: Such friendly and helpful staff. Made my son’s first dentist appointment a pleasant experience.
Thank you for taking the time to share the positive feedback! We aim to deliver the best care to patients, and we love receiving feedback like what you have provided.
Fantastic experience: Dr. Handy is sooo wonderful! Sierra was absolutely amazing! She was so great and gentle cleaning my kids teeth! I highly recommend all kids coming and getting dental work done here! If I could give this place 10 stars I would! Thank you for the hard work
We love hearing positive experiences! Thank you for sharing your positive feedback with us.
Positive experience: They’re great at figuring out insurance and the dentist is fun and helpful! They have a fun prize dispenser too. We haven’t had great experiences with the hygienists. They don’t talk at all to my little kids, explain what they’re doing, or make it less scary. It could’ve just been the same lady twice. and they have a $35 fee if you aren’t able to give notice to cancel the appointment. Which is just hard with small kids and random illnesses. I get why they do it but I know some places don’t.
Fantastic experience: We LOVE Burg Dentistry. They got us scheduled quickly(next day) for some concerns with my 16 month olds teeth. They were very patient with my wiggy one year old, and brought him cute little toys when he cried to cheer him up(that he got to keep! lol) While we were speaking with the office manager, the awesome front desk ladies played with our son, because you know, 1 year olds are go go go! I know it’s a pediatric dentist, but they go above and beyond to be child friendly. We will definitely be back for all future visits. Definitely recommend!
Thank you for taking the time to share the positive feedback! We aim to deliver the best care to patients, and we love receiving feedback like what you have provided.
Fantastic experience: I was so afraid that my daughter wouldn’t let them do her cleaning but she did! They treated us very well! We will totally be back!
We love hearing positive experiences! Thank you for sharing your positive feedback with us.
Fantastic experience: France was by far the best with my littles. She made my little ones feel right at home and the exam room a fun and exciting place for them. Never going anywhere else
Thank you for taking the time to share the positive feedback! We aim to deliver the best care to patients, and we love receiving feedback like what you have provided.
Fantastic experience: My 6 year old son had a visit with Dr. Handy & Izzy today for an extraction and crowns. He is autistic and can become very anxious in new situations. There was absolutely no issues today! They put him at ease from the beginning and the whole experience was absolutely fantastic!
Thank you for sharing the positive feedback! It is always our top priority to deliver the best care to patients.
Fantastic experience: Lisa and Lia, the dental assistants, were fabulous! Very personable and made my kids feel comfortable. They were both so efficient and got us in and out in no time. We love everyone at Burg Cottonwood Heights!
We love hearing positive experiences! Thank you for sharing your feedback with us.
Fantastic experience: Always a great experience with Dr. Handy. Brooke, an assistant, is fantastic. My kids love the tokens they get & look forward to the dentist
Thank you for sharing the positive feedback! It is always our top priority to deliver the best care to patients.
Fantastic experience: All staff from Carolina , Esmeralda and our Dentist were friendly , professional and amazing . We are so grateful, we event received this costume .
Thank you for sharing the positive feedback! It is always our top priority to deliver the best care to patients.
Fantastic experience: They always help my children feel at ease. I love the way the take care of us. Always a pleasure. They are kind and patient with my 6 children. We have been to so many dentists and they have been the best! It’s been years since we’ve been going to Berg in Cottonwood Heights. They’re great. They’re patient and aware of how children most successfully can finish a dentist appointment. I have taken 7 of my children there. We have been going for about 7 years. They all have been treated there and do so well. Even with their differing personalities somehow the people at Berg know to put them all at ease and get their teeth cleaned; Fillings done or what ever the procedure is that day Sierra is the best. Always helpful in calming my kids down. Unfortunately my kiddos have bad luck in the teeth department but Sierra went above and beyond today to help calm their nerves and to get their treatments done in a positive way.
Thanks Emily! Glad you had a good experience!
Fantastic experience: My kids love it here! They always get the best treatment and the staff is so kind.
Fantastic experience: I have been going to Burgs dentist since I was young and now my daughter's see them!! They are always super friendly, super fast, and great at making my girls feel comfortable! I would highly recommend them to any and every family needing a children's dentist!
Fantastic experience: Burg was so great to fit my teen son, also a new patient, in within a few days for a consultation and to get some cavities filled. My son has anxiety, especially with dental work. Burg was able to accommodate his needs to lessen his anxiousness. I'm grateful and will most definitely be taking my son back!
Fantastic experience: Dr. Knudson and his team is the best of the best. They are so kind, fun, and accommodating. We have been going here for years and all of my children love them. I’m sad my 18 has to start going to an adult dentist. We recently had a dental emergency the day we were leaving on a trip. They got my son in right away and fixed him all up. It was an amazing experience and we were so glad not to miss out trip. Thank you a million times over to the entire team. ❤️
Fantastic experience: Best place! I love how they explain everything and how they actually care about their patients! My toddler didn’t want to leave the place and it was his very first time in the dentist!
Fantastic experience: My kids have been going for years. They are awesome and Dr handy and Sierra are the best.My kids love Sierra she always is so good with them. Thanks from Savannah and Kildare McCluskey
Fantastic experience: I am in tears. I just arrived home after my twin 6 yr old boys w/level 3 autism and developmental delay first dentist appt. I was so worried how this would go as they have a lot of stress in new environments and have many behavioral quirks that come with their diagnosis. They were treated with so much dignity and respect. The patience and care that was taken to ensure they were comfortable and happy throughout the cost was amazing. They even got little prizes for that made the experience even more fun for them. An experience like this means so much to a mom who's children's are not always afforded such grace and kindness. I felt the need to share this experience for any other parent of children with autism to know they have some where to go.
Fantastic experience: My daughters first time at the dentist and the staff did a great job welcoming my lil girl making her comfortable with cleaning her teeth all the way to getting x-rays of her teeth. Thank you Burg Dentistry staff.
Fantastic experience: Great experience. Had to take my 3yr old in for a scary fall that pushed back one of his front teeth. We got in the same day and had great care! Thankfully he’s okay. Then we went back for his cleaning and X-rays and he enjoyed it. They did great with keeping him engaged as he is 3, so he’s got a hard time sitting still. The appointment went quick and he left in a good mood both times. Excited to have found a new dentist for him!
Fantastic experience: Took my 2 year old here for his first dental check up and was very impressed. They went above and beyond to make sure that he had a positive experience, which was very important because he is terrible about letting people see his teeth, let alone brush them. We were put at ease right away and everyone was extremely friendly. They even gave him his first cape, which he wears around the house! I HIGHLY recommend!! Update: he is almost 4 now and he is not the most cooperative, but they are very patient and do their best to put my son at ease. Everyone is not just friendly, but genuinely care and it shows. Still highly recommend everyone at this practice!
We love helping every child feel like a superhero! We do our best to ensure that the dentist is a fun and exciting place for kids. We love to hear about positive experiences and enjoy receiving feedback on the patient experience!
Fantastic experience: Burg Children’s Dentistry is one of the few places my daughter looks forward to going to her appointments. The vibe in the office is relaxing and we always leave without any unanswered questions and with all the information we need to discuss at home before making a decision.
Fantastic experience: Been going to burg children's dentistry for a long time. The vine street is our main location and they do an amazing job. This week we went to the cottonwood location for work to be done due to had to get done as soon as possible (leaving town) and they were very professional and interactive with my son I would recommend both places!!
Fantastic experience: My 15 month old fell hard and chipped his front teeth on a granite coffee table- we were able to get a last minute appointment at this location to get him checked out and staff here could not have been kinder or more understanding. We are in town from Philadelphia and not existing patients of this practice but were taken care of and the out of pocket cost was incredibly reasonable. Dr Handy was thorough and kind to our already traumatized little one and reassuring but honest about our next steps.
Fantastic experience: The staff, nurses and dentists at Burg Childrens Dentistry & Orthodontics - Cottonwood Heights location - they are awesome, patient, understanding and kind. They genuinely care for my kids - always smiling, having cute conversations with them and most importantly, they take their time with each kid. The wait time is never long and the appointment goes by pretty fast. With consistent appointments, I can positively say that none of the kids have problems or cavities with their teeth. Also, my kids genuinely get excited to see the dentist! The fact that all four kids have no fears coming to this dentist speaks volumes.
Fantastic experience: My 2 year old had never been to the dentist. For the last couple weeks, I've been talking about the dentist and what they'll do at her appointment. She was so excited to finally go, and they were so good with her! The dental assistant showed her how the cleaning tool worked and how it felt on your fingers before putting it on her teeth. When her exam and cleaning was done she asked if she could do it again! They're amazing.
We are SO glad that you had a good experience! Thank you for sharing your thoughts with us and giving such a positive review. Can’t wait to see you and your superhero sweetie in our office again!
Negative experience: I feel bad for giving a low score because I think our hygienist was new but there was little to no interaction with the kids which is very disappointing considering they are at the dentist. Feedback to her would be to make the kids feel comfortable and have conversations with them.
Thanks for the 5-star review, Nicole!
Fantastic experience: Our Daughter had a few cavities and she was nervous but Dr. Handy and Lia were super patient and took good care of my daughter. The whole office is amazing. We love Burg Children's Dentistry.
Thank you for your kind review!
Fantastic experience: We love Burg! Dentists and staff are always so kind and patient and make my kids feel comfortable and at ease. They explain everything and ask consent from my kids which I appreciate as well.
Positive experience: My son struggles with the dentist but Lia did an amazing job making him feel comfortable. She was patient and allowed him to take breaks when he needed. She did a phenomenal job and helped make the visit much easier.
Fantastic experience: We just relocated and you know how hard it might be to find a great dentist office for the kiddos. When we called this place gave the best customer service which brought me to the. Then we we arrived they were also great. Lisa is very informative and great with the kids at Burg Children Dentistry. She answered every question with the best kind of customer service. Dr. Handy is also great with the kids and easy to communicate giving his patients the best treatment plans and customer service. We are happy that we found them and appreciate all their help and great service. Definitely recommend!
Fantastic experience: Amazing. Couldn't understand what all the hype was about Dentist vs Children's Dentistry. But after bringing my daughter here I now understand. They went the extra mile to help our daughter fill secure and comfortable. Dr Handy and Lisa and her bonded with her immediately .
Fantastic experience: My kids love it here, we have gone to the Cottonwood Heights location for years now. They love the staff, the Tvs in the ceiling, the tokens they get for the prize machine at the end. It is about as good as a trip to the dentist can get! They are great about getting you in quick if your kids are in pain, and also about explaining what's going on for your visit, not only to me the parent, but to my child, the patient. I have had my kids need to be go to the surgical center for anesthesia and they are equally great. Go here! They are awesome.
Fantastic experience: The technician, Lisa, treated both kids so great. My son is usually difficult but she managed him with patience and kindness which helped his anxiety. We love all their staff and dentists. I highly recommend this place.
Fantastic experience: We have always loved Burg Dentistry. They have been so great to us. Sierra was amazing at taking care of my son. She communicated us with everything that was being done. We recommend them to everyone who asks us for a children dentist.
Fantastic experience: Lisa was the bomb diggity!!! She was absolutely amazing and told my daughter all the steps she was doing the whole process. Everyone was so kind! We love everyone here!
Thanks for the stars!
Fantastic experience: Lisa & Sierra are the best, we always have an amazing time coming here. 10000% professionals and wonderful with kids. Also Lia was such a sweetheart helping entertaining our little ones. We LOVE this place, Burg Dentistry is fabulous ~
Fantastic experience: Great first dentist visit for our 14 mo son. Sierra was awesome with him, gentle and understanding. Dentist was really friendly, knowledgeable and managed to get a good luck at my son's teeth without too much trouble.
Fantastic experience: My kids had such a great experience with our hygienist Lisa, she was fun and engaging. She explained the process and kept their nerves calm. THANK YOU!!! My kids love going to the dentist now!! ♥️
Fantastic experience: Love this dentist office! The assistants are so good with the kids and know how to keep them distracted. Also, Sierra was super sweet with my daughter and did a thorough job.
Fantastic experience: Sierra was great! Our first time here and had a very good experience. My 7 year old enjoyed every minute of her visit. See You in 3 months.
Fantastic experience: Our little one has been going to Burg's for several years and it's always been a great experience. The staff is great with kids and do a great job of communicating with kids and parents. Today, Sierra did an excellent job showing my daughter what she was seeing and explaining what she needed to do to take care of her teeth in a positive, encouraging, and age-appropriate way.
Fantastic experience: They were like a nascar pit crew We got in and done in under 30 minutes and the good doctor was engaging and charming with my son. Leah did an excellent job assisting and is well deserving of a raise Doc!
Fantastic experience: Great location with lots of natural lights in the cubicles. Staff are very friendly and the doctors are nice. Today we were assisted by Sierra. She was very upbeat and friendly and helped the kids to calm down. My kids love going there for their check-ups. Thank you for the great service!!
Thank you so much for the positive review, we appreciate it!
Fantastic experience: My 3 children have been patients at Burg Children's Dentistry for years. I am always impressed by their thoroughness and friendliness. They go the extra mile to keep the kids entertained and distracted through the whole process. Today Sierra helped us and she was really supportive, encouraging and professional!
Thank you Alyssa! We are so happy you and your kids enjoy visiting us. See you next time.
Fantastic experience: These guys do a wonderful job, my kids love this place. Very colourful, fun and the everyone is super friendly and professional. Lia is great with my kids. She’s professional and also very kind and concerned that they stay comfortable!
We are happy you all enjoy visiting! Please let us know if there is anything else we can do.
Fantastic experience: Awesome place to take my kids. They have special needs autism etc and these guys were great with them. We went from melt down every dentist visit to... Easy peasy.. There are no tears and we've been going here for years. I'll never regret my choice to take my friends recommendation to go to them!!
We love helping every child feel like a superhero! We do our best to ensure that the dentist is a fun and exciting place for kids. We love to hear about positive experiences and enjoy receiving feedback on the patient experience!
Negative experience: The dental hygienists, and the receptionist were very friendly, and welcoming. The practice looked child friendly. My sons loved the capes. Unfortunately, I have no idea who the dentist was. It would have been nice if he could have introduced himself. Maybe I am spoiled from our experience with our former pediatric dentist, who was welcoming, friendly, and kept the parent informed. My twelve year old son noticed the dentist cut his interaction short, too.
We are sorry to hear of your frustrations. We are committed to providing a positive patient experience and ensuring the best care for everyone. Please contact us at (801)943-3233 and we will be happy to resolve any issue.
Fantastic experience: Literally the best place ever!! My youngest would not get her pics done and one lady literally suprised with a toy and she gladly took the pictures. Let them clean her teeth. They we’re awesome and made my life soo much easier then what I thought it was about to be! Thank u burgs!!!!
Thank you so much for your positive review! We know that visiting the dentist isn’t anyone’s favorite thing to do, so we aim to make it an enjoyable patient experience for every child!
Fantastic experience: Sierra was amazing at making my child aware and she took great care of him. Dr Knutson (sp?) was friendly and efficient. A great experience for something that’s not really fun. Leah helped us today and was so kind and efficient.
Thank you so much Jennifer. Glad we could make it a fun experience.
Fantastic experience: Burg dentistry continues to provide positive experiences for my children. Lia was the dental assistant who worked with my kids. She was so patient and took her time with them to help calm their nerves surrounding the dental equipment. The office is perfect for kids with the superhero theme they have. They are so organized and understand children. They tailor the experience to fit kids needs. We will definitely continue coming here.
Thank you so much for your review! We are thrilled you had a great experience with us!
Positive experience: We had a really unfortunate incident with Burg Dentistry. We got the reminder call about my child’s appointment, I will try to attach a screenshot of the voicemail stating that our appointment was at 3:30. I then received a call on the day of the appointment stating that we were late. I called back confused because it was 3:11 when I received that call. They told me that the appointment was for 3:00, I explained that the voicemail I received said 3:30. I told them my husband had to leave work early for this appointment and asked if my son could still go. They would have been there at 3:20. They said that we would need to reschedule and basically seemed like they didn’t believe me. I feel frustrated that they weren’t even the least bit apologetic. They could have at least offered to check if someone would be willing to stay late, or even just said sorry… Update: we talked with their staff and rescheduled. Everyone was extremely sweet and fun with my child. We will be going back! Misunderstandings happen, and we are just happy we got this all figured out. They even gave us a later appointment and scheduled it quickly!
Cassidy, thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact our office manager Alisha Ahlstrom at [email protected].
Fantastic experience: Staff is great with the kids. Lia and Kate were so positive and kind. Fun friendly environment. After my daughter got her cavities filled she said she wanted to do it again. That says it all.
I'm SO glad to hear this! Thank you for your review!
Fantastic experience: Amazing staff. They made it such a wonderful experience. I was so worried about my little one being afraid of the dentist. not these guys they're Pro. Just wanted to add to this. I took my two year old here and she needed two tiny cavities filled. Lia and Dr. K were phenomenal! I have nothing but good things to say about this place. INCREDIBLE!!!!
This is so great to hear, thank you for sharing. We really appreciate the positive review!
Fantastic experience: Good place to come too! Staff is so friendly and makes my little girl feel comfortable and relaxed. She enjoys going in to the dentist! Lia did an amazing job making my little one feel good and relaxed during a tooth pulled today! Thanks again
How awesome that she feels that way at a dentist! Thank you the review!
Fantastic experience: We had a great experience here! Both of my boys were a nervous about it, and Lia was so great and explained everything to them and helped them feel comfortable. They also loved the masks and capes they got so they could be superheroes! The dentist was very kind and good with the boys. Great office!
Thank you for sharing the positive feedback! It is always our top priority to deliver the best care to patients.
Negative experience: Incredibly disappointing experience with them this morning. I called to cancel my toddler’s appointment because she woke up sick. I was told I’d be charged a $35 cancellation fee even though she was sick and I could walk upstairs today after her pediatrician saw her with proof of visit. Out of curiosity, I told the receptionist we’d just come in today to which she told me we couldn’t. Then after she told me we couldn’t come in I was still charged the $35. They clearly don’t want sick kids in the office yet are punishing the responsible parents keeping their kids out of their office. Unfortunately my child doesn’t give me 24 hour heads up when she’s going to get sick.
Angela, thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact our office manager Alisha Ahlstrom at [email protected]
Fantastic experience: Always fast and easy. Both my kids have speech delay and you know just how to talk to them You help them understand what is going on! They both love going to get pictures of their teeth done! Thank you for making things not stressful, and fun!
Thank you for sharing the positive feedback! It is always our top priority to deliver the best care to patients.
Fantastic experience: Great experience! The staff was very friendly and helpful. They have an amazing set up for kids and really make them feel like super heroes. I'm very happy with my choice of bringing my son here.
We appreciate your kind review, Deanna!
Fantastic experience: We live kinda far, but it is worth the drive. My kids love this place. If I don't take them every 6 months, they ask when we are going back. Today the kids got some cavities filled and our assistant, Leah, was so amazing and gentle with my nervous son.
Kayla, thank you for your kind review! We're thrilled to hear that your family looks forward to appointments with us. See you in six months for the next appointment! :)
Fantastic experience: Everyone at Burgs is amazing. This being my sons first real dental experience he was very scared going in, and after, super excited to go back and see Dr Handy again. Thank you for making this easy for parents and relaxing and fun for the kids! Definitely recommend this business to anyone interested!
Stesha, we're so happy to hear that your little one's first dental experience was an enjoyable one! We're excited to provide your family with top-quality dental and orthodontic care for years to come.
Fantastic experience: My kids are actually excited to go to the dentist. Eileen and Sierra were so patient, even with my reluctant and nervous child. Thanks for making it a great experience. Kate helped my kids this time and was so patient even when they were nervous. Great experience.
Thanks for the 5 stars Ann!
Fantastic experience: Another seamless visit with four kids to the dentist!! Suri was so great with each of my kiddos. She took the time to explain things and make sure they were comfortable. We love coming to Burg!
We are so happy to hear that! Thanks for your review!
Fantastic experience: Love this place! My kids were nervous the first time we came, but after a couple visits they are so good! The dental assistants are so amazing, especially Kate, helping my kids feel like rockstars every time they were brave! I’m so grateful as my kids get nervous really easy. Five stars for sure!
Rachel, we're so happy to hear that your kiddos feel comfortable and safe during their appointments! We look forward to providing top-quality care to your family for years to come.
Fantastic experience: Absolutely love Burg Pediatric Dentistry. My kids feel comfortable there. Dental Assistant Suri and Dr. Handy were very pleasant and efficient! They create a very friendly, relaxed environment for kids and parents and their dentistry out weighs everyone else I've ever gone to. Love it! Highly recommend them for your kids.
Thank you for your kind words. We are so happy you had a good experience with us. Come see us in the future.
Fantastic experience: Burg Pediatric Dentistry is amazing. The Dentists have done great work, handling some major dental issues with my kids. The entire staff is friendly and always sure that my kids are comfortable. The facility is clean and of course kid friendly. They have been very clear with me on what my insurance will cover and what portion I will be responsible for, which happened to be about a third of the cost compared to the dental office where we got a first opinion.
Brooke, thank you for that kind and detailed review! We're so glad our team was able to provide you with excellent care. See you again soon!
Fantastic experience: Amazing !! Their interaction with my kids is spot on. They make them feel comfortable during something that could be so scary. Suri was sooo great with my daughter and explaining things on her level.
Thank you for the stars!
Fantastic experience: Dr. Handy and Kate were amazing! My son usually has a really hard time while visiting the dentist, but Kate was so good with him. She made him feel safe and comfortable. He did everything she asked of him without a fight! Thank you Kate for your kindness and patients. We will definitely be back to see you again!
We think so :). Thanks, Brittany!
Fantastic experience: They work great with my family. They are patient, they explain everything. And they are kind. I love everyone in the office, and Dr. Handy is amazing. My girls always leave feeling like they have accomplished something wonderful.
Julie, thank you for that shining review! We're so glad to hear our team is able to make each visit with us a comfortable and enjoyable one.
Fantastic experience: My 3 year old boys had their first visit today and did so good! Lia is so great and makes it so fun for the kiddos. The staff are friendly, patient, and I was happy it was a good first experience for my boys.
Cassie, thank you so much for the kind and detailed review about our office and our team! We look forward to seeing your family again soon.
Fantastic experience: My three year old son’s first dental visit and it went awesome. Leah took her time making sure that he was comfortable and knew what was happening next. She was friendly and fun. I was worried how the appointment would go but it was awesome! Thanks Leah!
Celina, thank you for your sweet words about our team! We're so glad to hear that your son's first appointment was enjoyable. We look forward to providing him with excellent care for years to come.
Fantastic experience: Burg Children's Dentistry's service was fantastic! Lia made us feel very comfortable, and eased my daughter's anxiousness. The dentist took the time to explain certain things to us. I would say the only critique I have is that when I offered my insurance card to the front desk, they said the back would take it. And when nobody asked for it in the back, I offered it again and our assistant was surprised the front desk didn't take it. So there seems to be a slight miscommunication inside the offce. Other than that, it was a wonderful experience and we will definitely be returning!
We are SO glad that you had a good experience! Thank you for sharing your thoughts with us and giving such a positive review. We appreciate the feedback and will address the communication immediately!
Fantastic experience: Lia was great with my 1 and 2 year old! She showed all of her tools to my kids before using any of them. Dr. Smyth was really good with them too. He was gentle and talked to the kids before taking a look at their teeth.
We love when our patients have these types of amazing experiences! Thank you for sharing!
Fantastic experience: My 3 year old loved coming to the dentist! They make it a fun experience and really put the kids first! Lia was so awesome with my daughter. I am so glad I chose to come here!
Thank you for your kind words! We really appreciate you, and we're glad you chose to come here, too!
Fantastic experience: Love this place! So fun and friendly! My kids absolutely love coming here! Great staff, amazing Dentists! Easy to get into! Works with our schedule! Katie and Lia are the best!!!!
I'm so glad you had a great experience! Thanks for sharing your thoughts! We really appreciate you!
Fantastic experience: Every time we have gone my kids have had a good experience. Staff is great. My kids actually look forward to going to the dentist! Highly recommend. Lia and Suri were particularly great.
We're so happy that you guys had fun! We make it our goal that everyone who walks through our doors leaves smiling!
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