South Park Family Dental
Information about South Park Family Dental
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-17h
- saturday: 9h-17h
SA Family Dental Care is committed to excellence in both patient care and customer service. At SA Family Dental Care we are dedicated to providing the best dental treatments available and ensuring a positive experience for everyone.
Our comment from Best Dentists Club about South Park Family Dental:
South Park Family Dental is a renowned dental practice that is highly appreciated for its exceptional service and friendly atmosphere. Many clients have praised the skilled team, highlighting the professionalism and care demonstrated during each visit.
- Exceptional Staff: The dental team, including dentists like Dr. Smith, Dr. Williams, and Dr. Payne, has received numerous compliments for their gentle approach and expertise in providing dental care. Clients feel that the staff genuinely cares about their comfort and well-being.
- Welcoming Environment: Visitors frequently comment on the warm and welcoming demeanor of the staff, particularly Albert at the front desk, who is described as friendly and accommodating. This pleasant environment helps ease dental anxiety and ensures a comfortable experience for patients.
- Thorough Care: Many customers appreciate the thoroughness of the examinations and the detailed explanations provided regarding treatment plans. The hygienists and assistants contribute significantly to making patients feel at ease while addressing their dental needs.
- Accessibility: With convenient hours, including weekends, South Park Family Dental ensures that patients can receive care without disrupting their schedules.
Overall, South Park Family Dental is highly recommended for anyone seeking quality dental care in a supportive and friendly setting.
Services and Treatments
South Park Family Dental: Reviews
Fantastic experience: Crystal bunn and Dr Smith are amazing they have been taking care of my daughters for years and EVERY visit they treat us fantastic. Very skilled and professional
Fantastic experience: Dentist Payne did my wisdom and Albert helped me at the front desk, both were a great help!
Thank you for your review. I'll let them know.
Fantastic experience: Great first time experience Dr Williams very nice and did not rush my visit . Julian & Albert made me feel welcomed.
Thank you for your review. I'll let them know.
Fantastic experience: Victor, Yoli and Albert are amazing! They take such good care of me and my children.
So happy that your family was well taken care of!
Fantastic experience: South Park Family Dental are great. I loved the way they treat you and take their time too. Thanks to everyone there (Ms. Williams, Mr. Victor, Mr. Julian, Mr. Albert, Ms. Yoli and the staff).
Thank you for your review. I'll let the team know.
Fantastic experience: Very nice and welcoming, staff treat patients with care and respect. Albert at the front desk is really nice and friendly, he always makes sure we’re set!
Glad the team took good care of you. I'll let Albert know.
Fantastic experience: Everyone at South Park dental was very professional and nice. There was no wait time. They were considerate with my time. Thanks to Dentist Williams, Hygienist Claudia, Carolina, Albert, and Yoli I was given the respect and care a patient needs!
Thank you for your review. I'll let the team know.
Fantastic experience: I had my first appointment here today and it went so well! I have a lot of work that needs to be done, so was a little nervous about the appointment, but everyone was kind and the exam process was very thorough. My hygienist did an amazing job and was very gentle and mindful of the sensitive teeth. I was actually surprised that we got through that one pain free! Dr. Smith was super nice and then Miranda made the care plan consultation at the end quick and easy. I was considering several offices and I'm very glad that I chose this one!
Glad you had a nice experience. Thank you for choosing our office for your dental needs.
Fantastic experience: Dr. Sanchez was great, helpful and friendly. Albert did the cleaning and was so nice ! Definitely coming back and recommending to everyone.
Thank you for your review. I'll Dr Sanchez and Albert know.
Fantastic experience: I needed to see a dentist due to a bridge. Everyone was so accommodating and kind. Even though it turned into a big issue but they’ve been great
Glad we were able to help you out. Thank you for your review.
Fantastic experience: Albert was AMAZING! He made me feel so comfortable & explained all the prices so well to me!
Thank you for your review. I'll let Albert know.
Fantastic experience: Absolutely love my experience so far! Starting with Albert at the front desk, the entire staff have been super friendly and welcoming. They understand how nerve racking visiting the dentist can be and they go above and beyond to make me feel comfortable and they work around my schedule. I definitely recommend stopping here first before you consider going anywhere else!
Thank you for your lovely words. I'll let the team know.
Negative experience: If I could give a negative star I would, my grandma went into this establishment to make my little cousin an appointment mind you my cousin has special needs and is blind, as soon the dentist heard she was special needs the energy shifted suddenly they had to wait an extra 30 minutes and they ended up not even cleaning her teeth, her excuse was "she can't open her mouth wide enough" nobody had ever had a problem cleaning her teeth before but suddenly it's a problem, I definitely DO NOT RECOMMEND
Sorry for the inconvenience. We are a general dentistry office and do not force anyone to open their mouth. Hopefully the specialist was able to help your cousin.
Fantastic experience: Hilda was amazing and made my experience so easy going I have the worst dental anxiety and she helped so much felt no pain on my root canal procedure I can’t wait to go back and continue finishing up my work that’s needed , thank you South Park family dental it is truly amazing
Thank you for your review. I will let the team know
Negative experience: I’m very disappointed, been coming here on and off for years. Did insurance info over the phone in the office and never once did they tell me they don’t take HMO. Did my cleaning even signed a form of how the rest of my treatment will go etc. only to get a call after my deep cleaning that I owe because they didn’t take my insurance. If I had known from the beginning I would’ve never done it. Due to their mistake I had to pay and I don’t think that was right. Especially that it was never once communicated to me. All they could say they were sorry. I use to recommend people here and always spoke so highly of them. Never again. If you have HMO don’t go.
We're sorry about the misunderstanding. Most HMO plans will tell you which dentist you are assigned to.
Fantastic experience: Albert was so great he went over all the prices and insurance coverage.
Thank you for the review. We'll let Albert know
Fantastic experience: Albert was really patient with me while I asked all my questions. I have one been to a dentist 2 other times in my life, over 20 years ago. At 38, I have my first ever toothache and he was just amazing at keeping me calm and leading me to my different options. Thanks Albert!
Thank you for the review. We'll pass along your appreciation
Fantastic experience: The first visit I had, I didn't have such a great experience. My second and third visits were to get fillings on both sides of my teeth. Hilda and Dr. Smith did such a great job. This changed my perspective of this place. Yes, I would go back as long as Hilda and the dentist Mr. Smith work on my teeth. Hilda and Dr. Smith have great professionalism, kindness, and great work. They make a great team. Hilda is awesome and so sweet. Thank you for the great experience.
Thank you for your review. Glad Hilda and Dr Smith were able to take care of you. I'll let them know about the review.
Negative experience: This dentist office is not transparent at all. Poor quality dental work as well. Stay away
Sorry to hear you feel that way. Are you sure you have the right dental office?
Negative experience: This place is not transparent at all when it comes to pricing and appointments. They also do not do a great job with patients.
Sorry to hear you feel that way. Hopefully you give us another chance.
Fantastic experience: Great experience been coming here for years for myself and my kids. Albert Deantal Assistant is so awesome and friendly
Thank you for your review
Fantastic experience: Great customer service from Emerald, Albert and Yolanda and Miranda! The staff is amazing
Thank you for your review. I'll let them know how you felt.
Fantastic experience: Alberta at the front desk is super friendly and helpful. Definitely makes me feel very welcome when walking in and out of the dentist.
Thank you for your review. I'll let him know
Fantastic experience: Albert was amazing! Helped me with all the questions I had about my treatment plan. Loved the doctor and support staff as well! Will definitely be coming back!
Thank you for your review. I'll let him and the team know.
Fantastic experience: The receptionist at South Park dental is the sweetest his name is Albert. Very welcoming and always has a smile on him .
Thank you for your review. We are very happy that he has joined our team too!
Negative experience: Don’t call a place like this that wants your debit card information up front. That never happens in other dental offices.
So sorry you feel disappointed. Unfortunately, most businesses are having to collect credit card information up front these days.
Fantastic experience: They got me in same day which was nice.
Glad we were able to help you out. Thank you for the review.
Fantastic experience: Very helpful and informative at the front desk. Thank Albert!
Thank you for the review. Will let Albert know.
Fantastic experience: Albert Kelley and Dr. William were kind, informative and helpful with any questions we had. They made accommodations for adding my daughters cleaning as well. Thank you and keep up the great work.
Thank you for your review. I'll let Dr Williams and her team know.
Fantastic experience: Albert the front desk the most sweetest, kind and patient person. He took his time explaining to me and my wife everything with insurance and what our visit was gonna entail. And Miranda was such a great help and patience with me on finding a day to schedule my procedure.. Just wanna say in ALL I LOVE YOU ALL SO MUCH!!! Made me and my wife feel like family and you truly care about taking care of our teeth.
Thank you for your review. We are very lucky to have them on our team. I'll let the team know.
Fantastic experience: Really helpful and explained everything I needed to know for it being my first time here
Thank you for your review. Glad we were able to help.
Fantastic experience: Staff very informative and Claudia and the Dr explained and answered all my questions.
Thank you for the review.
Fantastic experience: Miranda was a great receptionist made me feel welcome for my first time
We love Miranda too! Thank you for your review.
Fantastic experience: dr.williams and Kelsie has so much patience I really will recommend to schedule an appointment at south Park dental location.
Thank you for your review. I'll let Dr Williams and team know
Fantastic experience: Julian and Dr Williams were amazing help. Yoli walked me back so gracefully.
Thank you for your review. I'll let Dr Williams and team know.
Negative experience: I was very disappointed in the lack of organization and professionalism from the office staff. When they first quoted the price for the procedure I needed, the gave me one price. Second visit they informed me it was about $100 more due to them previous assistant putting in the wrong code. Then I got a message saying I owed $360 more because it wasn’t covered. What I don’t understand is how they got the initial estimate if they actually verified my insurance. All procedures do not have the same coverage percentage. Then I had the procedure done and 30 minutes after leaving, it chipped. I went back only to wait an hour for nothing to have been done and to be told that it basically is my fault that it chipped since I chose the cheaper procedure because I couldn’t afford the more expensive one and that it would continue to chip. There was no communication to me about the doctor being behind until I was about to leave without my tooth being fixed. They only told me because I brought it to their attention upon leaving. All they said was that it was a holiday and they had a lot of emergencies. I understand that can happen but without communication to the patients about being behind is very inconsiderate and unprofessional. I was not happy at all with any experience from this office and do not recommend being a patient of theirs.
We are sorry you feel disappointed. The differences in cost were due to the material used for your procedure. We are one of the few dental offices that are open on Memorial Day. We apologize for the wait. Hope you will call us back to remedy it.
Fantastic experience: Absolutely amazing place!! The front office staff are so kind, Dr.Smith and Mrs.Bernie were so nice and did such great work on my Son, and Hilda was wonderful and took such great care of my Son and made us both feel so at ease. This is the only place I will take my family for dental work and if you or kids need any dental work done this is 100% the place to come.
Thank you for your review I'll let Dr Smith and the team know.
Fantastic experience: Albert has great customer service makes you feel welcomed and takes his time to explain your treatment needed. The girl who walked us to the back was very sweet as well and the hygienist did a great job.
Thank you for your review
Fantastic experience: This is the dental office. They treat me well and make me fell comfortable. Yolanda and the braces team are so friendly and supportive. I highly recommend them.
Thank you for your review. I'll let the team know
Fantastic experience: Kellsie did a great job on my temp bridge . Very patient and understanding . She makes you feel more at home than at the dentist office .
Thank you for your review. Kellsie has been working hard to perfect the temporaries
Fantastic experience: I want the owner to please know how grateful I am to Albert he went above and beyond for me to accomadate me I feel his passion to help the patients
Thank you for sharing your experience with us. We will let her know you appreciate her!
Fantastic experience: My son was having tooth pain & we called 3 places that couldn't get us in for days. Albert got us in immediately & everyone in the office was super kind. My son was terrified when he went in & smiling when we left! Thank you!!
Glad we were able to help. Thank you for your review
Negative experience: I talked to a lady on the phone at 6:05 she said I could call back until 7 I called back at 6:15 and the line has been steady busy since
Mr. Garza,
We apologize for you not being able to reach us yesterday. In reviewing our call logs, it may have been a technical issue.
Today our offices are open from 9:00 a.m. - 7:00 a.m., we are happy to help with questions, comments, or concerns.
Thank you for your business.
SA Family Dental Care
Fantastic experience: I absolutely love coming here front staff Albert & Irene always greet and dental assistants Crystal & Hilda have always been friendly, respectful and very welcoming on every visit that I make. Definitely by far the best dental assistants, Dr’s and front staff I’ve ever had and been too. ❤️
Thank you for your five star review! Thank you kindly for any future recommendations!
Fantastic experience: Miranda was so helpful with understand the procedures that were going to be done it really helped me understand. I would really recommend comming to the office
Thank you for your five star review! Thank you kindly for any future recommendations!
Fantastic experience: Miranda was a great front desk she helped me with patient would recommend for my family to come to this office
Thank you for your kind words as well as the five star review! we appreciate any future recommendations!
Fantastic experience: Kellsie made me and my daughter feel very comfortable and other employees were very helpful. Kellsie did a great job helping me understand procedures and payment plans.
Thank you for sharing your thoughts with us! We are pleased that you had a great experience!
Fantastic experience: Kellsie did a great job taking me in and making me feel comfortable with x-rays and procedures. She was very outgoing and overall made the appointment better.
Thank you for sharing your experience with us! We are pleased to hear that you had a great experience.
Fantastic experience: Kellsie was great. She talked us through everything and answered all of our questions!! Claudia was also great and made everything a breeze to get through.
Thank you for your five star review and we appreciate the kind words!
Fantastic experience: Thank you South Park Dental Group my daughter had surgery by Susana Payne perform the surgery and did a fantastic job. But some how my daughter picked up Ibuprofen instead of Tramadol. So me I call South Park and spoke to Alburt Padilla who immediately took care of the situation and called Tramadol in, was done with in a hour My daughter slept all night. Thank you South Park for a 5 star rating *****. I'm thinking about changing my dentist. Gayle Villarreal
Thank you for sharing your experience with us! We are pleased that you had a good experience! We will let them know that you appreciate them!
Fantastic experience: I had to get an implant after I completely broke a tooth. The process sounded scary, but these ladies walked me through step by step and took such good care of me. Ms.Hilda, Dr. Payne, and Ms. Miranda were amazing!!
Thank you for the kind words and 5 star review! We will let them know you appreciate them.
Fantastic experience: Love this place , excellent service and care. Very polite staff .
Thank you for the 5 star review!
Fantastic experience: Had a great experience at the office, Kellsie was very nice and explained everything. I will refer other people to the office
Thank you Sir! We appreciate the five star review.
Fantastic experience: Miss Kellsie was very professional and knowledgeable did her job effectively. Also provided much needed information made me feel comfortable.
Thank you for the kind words! We appreciate that!
Fantastic experience: The staff at South Park are always friendly & efficient. Kellsie was very welcoming and upbeat. My son was well taken care of by all during his visit.
Thank you Jacinta for the 5 star review!
Fantastic experience: Kellsie is super awesome, she definitely. Is top rated in my opinion
Thank you so much! We will let her know that you appreciate her!
Fantastic experience: I have been here for two years now and everyone is amazing. Had wisdom tooth removed today and everyone did amazing.
Thank you David - we look forward to seeing you in the office again soon!
Fantastic experience: Kellsie was amazing, she made my experience at a new dentist office easy helped me feel comfortable through out the visit.
Thank you for the review!
Fantastic experience: super fun!!!! recommend for sure thank you dr payne , hilda and miranda
Thank you for the review and we are glad that you had a good experience with us.
Fantastic experience: Crystal made me feel at ease. Yolanda was very friendly. Great and quick service
Thank you for the review and the kind words!
Fantastic experience: Great Dentists! Christal and Doc Smith were amazing. I had no pain and they were patient, gentle and caring. Thanks for your great work!
Thank you for your review! We appreciate the kind words.
Fantastic experience: Very attentive, everyone was very kind. Would recommend this place
Thank you for the review and the kind words!
Fantastic experience: Miranda was such a helpful front desk especially since I didn’t have insurance and she helped me with the membership which was a big help
Thank you for the review! We are glad we were able to help!
Fantastic experience: Crystal Bunn was amazing...she held my hand when I needed one!!!! I definitely do recommend to request her assistance...she kept me calm! Thank you Crystal for making me feel at ease...we need more beautiful souls like yours.
Tricia Thank you for the kind words and your 5 star review
Fantastic experience: Dr Payne and Hilda have both been wonderful in the entire process of my gum great surgery and post op followups. They were a pleasure to talk with about any questions i had about the surgery and the process, as well as describing the process and impact with oral anatomy for my curiosity. They were both incredibly supportive and would want them handling all my dental surgeries. Thankyou again!
Thank you for the review! You're welcome!
Fantastic experience: First time here and Dr Williams and front desk Miranda were great would recommend to my family .
Thank you for the review and the recommendation!
Fantastic experience: I have been going to South Park Family Dental for a couple of years now. They have been so good to me. The service is amazing from the moment you schedule an appointment up until after treatment. I had my wisdom teeth removed by Dr. Payne. She made the process so smooth and the recovery stage very predictable and easy. I would recommend South Park Family dental to everyone I know.
Thank you for the review and the kind words. We are pleased that this was a good experience!
Fantastic experience: Thank for being so kind. From the front desk person,the assistant, the Hygienist, financial coordinator,and Dr.Sanchez were amazing.Everyone new their job and did it very professionally. I will definitely recommend this office.
Thank you for the review and kind words.
Fantastic experience: Crystal and Dr.Smith were awesome quick and very professional! I felt really cared for.
Thank you for the review and the kind words. We are glad that you had a good experience.
Fantastic experience: Crystal and Dr. Maldonado were amazing. I am a big baby and they made the whole treatment so effortless on my part and easy for me. Great job!
Thank you for the review and the kind words.
Fantastic experience: My first time here and Miranda helped me out would recommend to all my family
Thank you for the review and the recommendation!
Fantastic experience: Had the best experience here with Vanessa she was an angel! So very helpful for every step of the way so positive and made me fee completely comfortable. Then dr shepherd was the best of the best so professional and kind explained everything and always made me feel good.. would highly recommended this place everyone has been amazing and helpful
Thank you! So glad you had a great experience.
Negative experience: Took my 5 year old daughter for her check up this week and because she got scared of the xray machine and would not let them take pictures, I was told that my daughter was a uncooperative patient and they would no longer be able to see her. WORST PLACE TO TAKE YOUR YOUNGER CHILDREN
I'm sorry that you feel this way. We are general dentists. There are wonderful pediatric dentist that can help you out. Our goal is not to traumatize a young patient as much as possible. Please call 210-927-1400 for referrals to pediatric dentists.
Fantastic experience: Thank you Kellsie for recommending this dental clinic to me. The staff are friendly and Dr. I is amazing.
Thank you for the 5 star review! We appreciate the kind words!
Fantastic experience: Staff was pretty kind and welcoming. I hate getting my teeth worked on but kellsie helped me by making sure I was comfortable the entire time.
Thank you for the five star review. We are glad that you felt comfortable and at ease.
Fantastic experience: Kellsie is the best assistant at this facility, she is very detailed in the work that she does and quite honestly made me feel comfortable and safe. She is very prepared in the work she does and answered every single question I had. Very knowledgeable.
Thank you for the five star review! We will let her know that you appreciate her!
Fantastic experience: Kelsie is the most friendliest person! I get anxiety when doctors work on my teeth and she made me feel sooooo comfortable!
Thank you for the review! We are pleased that you felt comfortable and had a great experience.
Negative experience: Had to cancel an appointment on a Monday due to an issue with my vehicle. Called the office multiple times just to get the busy tone. No voicemail box ever came on. The receptionist said I should have called them and left a message . REALLY? They didn't give a dam about my issue. Charged me for the 2 hrs I was scheduled .
Our office policy states that there will be a no show cancellation fee charged - unless appt. is cancelled within 48 hrs. We will be happy to use the fee collected towards your next appt. Sincerely, business office.
Fantastic experience: Very nice and welcoming and gets the job done my doctor dr Williams and the assistant Kristina and front desk Miranda were so helpful
Thank you for the nice review! We appreciate your kind words. We will let the ladies know that you appreciate them!
Fantastic experience: It was my first time here and I absolutely loved it everyone is kind from my hygienist emerald and my doctor dr I as well as my assistant Julian and front desk Miranda would totally recommend to anyone
Thank you for the review and the recommendation! We are pleased to hear that you had a good experience.
Fantastic experience: For my first time here I had a great experience thanks to my Doctor dr.i my assistant Julian and yoli and the front desk Miranda I would recommend this office to all my family
Thank you for the review! We appreciate you recommending us to your family! We look forward to seeing you and your family soon!
Fantastic experience: This place was amazing. The front rep Miranda was very kind and helpful, her smile makes you feel welcomed! Yolanda "lashes" batts her eyes in a way that makes you smile. My dentist assistant Julian was very professional, and Dr. Izaddoust made sure you left with a complete understanding of your visit. I didn't catch my hygienist name, but she too was very cautious and courteous. You can tell everyone here really enjoys what they do. I will return.
Thank you for the review! We will let them know that you appreciated them. We look forward to seeing you again!
Fantastic experience: Had a great experience at South Park Family Dental. Claudia , Vanessa, Yoli were amazing not only knowledgeable but friendly and welcoming.
Thank you for the review Ms. Marie! we will let them know that you appreciated them. We are glad to hear that you had a good visit!
Fantastic experience: With my braces journey I had Yolanda and Laura and they were amazing, very sociable and kind. They created a calm and safe environment for me. They did very well with fixing up my teeth and took care of me.
Thank you for the review! We are pleased to hear that about your visit! We look forward to seeing you again soon!
Negative experience: I have been going to this dental facility for a while and love the convenience of the office being open on Saturdays since I’m unable to go during the week due my own work schedule. I have had a few unpleasant experiences but despite that I keep going back because of the weekend hour convenience. My last experience is seriously making me consider finding a new dental office. I was recently seen and was very disappointed again. I got the dental work I needed done; however, I can tell you that the doctor did not have an any bedside manners. I didn’t even know that person was the dentist until he started working on me. He just came into the room and didn’t even introduce himself nor even acknowledged me throughout the whole process. I felt like just another number in the office. The assistant was super sweet and very informative and helpful. At one point I felt I was choking because I felt the water suction device pushing down on my tongue and felt something stuck in my throat. I literally immediately raised my hand signaling I needed a minute to recoup but I also felt I couldn’t breath. Literally seconds felt eternity and then my breathing rythum resumed to normal on its own. I have had many dental procedures in the past and had never experienced anything like this. Once I recouped the dental work was resumed but not once did the dentist ask me if I was ok or how I was doing! He was so invested in having a conversation with the assistant the whole time of his holiday and vacation adventures. I’m really disappointed that healthcare isn’t was it used to be in the past. I think the doctor’s last name was Maldonado and I only know this because once he was done working on me his assistant called him by the last name and told him which patient was next for him. To not even acknowledge your patient is very unacceptable, I don’t care how busy your office is!
Thank you for your review. It's important for us to know when we fall short of providing the utmost treatment to our patients. I'm happy to hear that the dental assistant was able to give quality bedside care. Feel free to discuss this matter at your next visit with us.
Fantastic experience: was my first experience with this office and i loved it miranda from the front desk helped me out a bunch and my doctor dr smith was great i will be recommending this office to my family
Thank you for the 5 star review! We appreciate that! Thank you for recommending us to your family we look forward to seeing you and your family!
Fantastic experience: Absolutely fabulous visit! Came in with horrible pain and left pain free and lighter! As busy as the office was everyone nice and attentive! Thank you Kristina and Miranda for this awesome! Dr.Williams is an angel left well informed and no longer dreading dental visits! Definitely coming back and recommending to everybody
Thank you for the kind review! We are happy that you had a great experience. Thank you for the recommendations! We look forward to seeing you at your next visit!
1/2/25
Fantastic experience: Kellsie, was very professional and kind. I really recommend her. Such a sweet person. Yolanda was great for checking up on me.
Jackie Thank you for your 5 star review we enjoyed seeing you and look forward to seeing you again soon
Fantastic experience: My first time here and i enjoyed my experience thankful to my hygienist claudia and front desk miranda for getting me scheduled
Thank you for the 5 star review - we are pleased that you enjoyed your experience with us!
1/2/25
Fantastic experience: Service was amazing and quick, I didn’t feel any pain during the fillings. Kellsie was really nice and made me feel comfortable.
Thank you for the kind review. We are happy that your visit with us was pleasant!
1/2/25
Fantastic experience: Had a wonderful experience here i love the team especially the hygienist Claudia , front desk Miranda and assistant yoli
Thank you for the kind review! We are happy that you had a wonderful experience with us!
1/2/25
Fantastic experience: Today was my first visit and it was a fantastic experience thank you to Dr Williams and front desk Miranda and assistant Yoli
Thank you for your review! We are happy that you had a great experience!
1/2/25
Fantastic experience: My first dental appointment here was fantastic thanks to the help of the doctor dr smith and front desk Miranda and assistant yoli
Thank you for your kind review! We are happy that you had a great experience with us!
1/2/25
Fantastic experience: Dr. Raj and his team are great! Laura and Yolanda are such a pleasure to work with.
Thank you for your kind review! We are happy that you enjoyed your visit with us!
1/2/25
Fantastic experience: Dr Williams and Carolina were amazing. I have so much anxiety which makes it hard on me and the dental team. But they were so understanding, supportive, compassionater, patient, and caring. I know I'm in good hands.
Thank you for your review! We are happy that we were able to make you feel comfortable and your visit pleasant.
Negative experience: The dentist office has been great up until they messed up on one of my claims and tried to bill me for timely filing. It’s against insurance contract to bill a patient for this. I have a credit of over $100 that I’ve been trying to get back since October and I have yet to receive my money or a call back from Jolynn in the billing dept. I have left about five messages and they will not return my call on my credit owed to me.
Thank you for your feedback. Please contact our office and ask for Nikki.
Fantastic experience: Thank you Krystal B for giving me back my confidence to smile again during this transitional phrase of dentistry that I am under going. The rework you completed on my teeth today was far overdue and much needed.
Thank you for the kind review! We are glad you had a great experience!
1/2/25.
Negative experience: If you look at my posts, I usually only post positive experiences with a company. However, I when I have negative experiences and am unable to resolve the issue I also post it. I will start by saying that everyone I came in contact with was very nice and friendly. In October of this year I went there to get work done. I have very good dental insurance through a national reputable company. Even with the insurance, I was charged full price up front. I payed figuring I would get it back once the insurance paid. It's now December and South Park refuses to reimburse me. My insurance sent me an email saying they paid the claim long ago. South Park says it takes six weeks to get reimbursed. This is the third time I come to inquire in person. Every time they say six weeks.
Mr.Gomez I am so sorry it has taken so long we work hard to do those in a timely matter. Someone should be calling you in the next couple of days with a refund check.
Again please except our sincere apologies.
Fantastic experience: Do you know Krystal and Dr Smith. You should , in fact everybody in this place has taken such good care of me and my disabled daughter they’ve listened eliminated all my worries. I think I’m truly in love with everyone here thank Lord for sending me here to this place. Kelsey, Claudia,Vincent plus too many to remember but what a team. This place is amazing. If you need a dentist office you can trust. Please call on South Park family dental. Great service and great pricing. Thank you is just not enough.
Ms. De Leon Thank you for the kinds words we enjoy seeing you and your family and we are looking forward to seeing y'all again soon
Fantastic experience: Gussie is so friendly and professional! She helped to make my husband's visit as easy as possible. Thank you so much MS. GUSSIE TELL YOUR BOSS YOU DESERVE A RAISE BECAUSE WE WILL NOW BE LIFE LONG CUSTOMERS. Thanks for a great experience at South Park Family Dental.
Ms. Monica Thank you for your kind words we look forward to seeing y'all again soon
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