iDental Orthodontics and General Dentistry
Information about iDental Orthodontics and General Dentistry
53406, Racine
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: 8h-14h
We are a state of the art Orthodontics and General Dental Clinic with our own lab to provide you with fast and friendly and customized service for all your Orthodontic and general dentistry needs.
Our comment from Best Dentists Club about iDental Orthodontics and General Dentistry:
iDental Orthodontics and General Dentistry is highly regarded for its excellent customer service and professional staff. Clients frequently commend the friendly and accommodating nature of the reception team, particularly praising Tammy and Christina for their efficiency and kindness in scheduling appointments. Reviews highlight the comfort and care provided by the dental professionals, ensuring patients feel at ease during their visits.
Many patients express deep appreciation for their dental experiences, particularly noting the expertise of Dr. Nelson and Dr. Linstroth. The staff is recognized for their attentive and compassionate approach, making iDental a trustworthy choice for dental care. Whether it’s a routine cleaning, orthodontics, or other dental procedures, visitors report feeling welcomed and well cared for from the moment they walk in.
In addition to the friendly atmosphere, patients often mention the thoroughness and expertise of the hygienists, with specific commendations for Taylor and their experiences during procedures being notably positive. The team’s ability to make even children feel comfortable is also frequently acknowledged, making iDental a family-friendly environment.
Services and Treatments
iDental Orthodontics and General Dentistry: Reviews
Fantastic experience: christina made making appointments so quick and easy. she was very friendly and professional
Fantastic experience: Cristina and Emilia are always great
Thank you Latoya, we are honored and humbled by your kind words and wonderful review. We look forward to serving you and your family again
Fantastic experience: Hands down the best dentist ever. Dr. Lindstroth is the only dentist I will ever go to for the rest of my life. I sent my sister and her daughters to him and they all love him.
Thank you Andrew, we are honored and humbled by your review, we look forward to serving you and your family again.
Fantastic experience: I appreciate Romero's attention and kindness. I will back Idental for Romero because She is a generous, kind, and sociable person! She is very patient and explains everything in detail. Thank Romero
Thank you Patty, we are honored and humbled by your review, and kind words, we look forward to serving you and your family again.
Positive experience: Always helpful and everyone is friendly. Usually very busy, but it makes sense why.
Thank you Metgyre, we are honored and humbled by your review, and kind words, we look forward to serving you and your family again.
Fantastic experience: Great experience! Appointment was on time. Everyone was friendly, patient with my questions and very knowledgeable!
Thank you Kevin, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Dr. Linstroth and his team are great. I've always been scared of the dentist especially since I had to have so much work done, but they are so accommodating, professional and do such a good job.
Thank you Jenni, we are honored and humbled by your kind words and wonderful review. We look forward to serving you and your family again
Fantastic experience: Had a great experience with Dental hygienist Taylor!!
Thank you Crystal, we are honored and humbled by your kind words and wonderful review. We look forward to serving you and your family again
Fantastic experience: Absolutely best customer service and dental ever! Dr. MARTINI and his assistant Jose are the best along with ALL the hygienist and staff at the desk!! Thanks again...5 stars for sure!
Thank you Mark, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Positive experience: I really enjoyed the experience, considering that I dislike going to the dentist. They made me feel comfortable, they were professional, kind, they listened, they explained everything. I have a special situation, they listened and made sure I was ok with everything. I definitely go back. I'm very pleased with them.
Thank you Taina for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
Negative experience: I do not recommend this dental place for anyone… They give poor care and their wait times are more than a half hour past your appointment time
Fantastic experience: My baby girl Xariyah always have a great time, they welcome her every time she comes in. I appreciate you guys so much!!! Always the same reactions love you guys!!!
Thank you Smiles, we are honored and humbled By your kind words and wonderful review. We look forward to serving you and your family again.
Fantastic experience: Cristina is always smiling kinds and respectful she does her best to get right to the patient so that we are not just standing there waiting to be called her customer service is amazing ❤️ i just love it here keep up the good work from shanika C# noodles
Thank you Shanika, we are honored and humbled By your kind words and wonderful review. We look forward to serving you and your family again.
Fantastic experience: We love iDental! From the pleasant and accommodating staff to our children’s doctor, (Dr. Biliana) and mine (Dr.Nelson) we always have a great experience. I have had extensive dental work and Dr. Nelson is always AAAAMAZING!!! Every single visit. He goes above and beyond, and I couldn’t ask for a better, more through, kind and compassionate Doctor. Absolutely love him!! The ladies at the front desk are efficient in scheduling appointment, check-in and check-out, the highlight is the prizes the kids get to pick following their visit. Maria & Tammy at the front are sweethearts, making our experiences even more enjoyable with her kindness. She always talks to the kids and makes them feel important. Thank you iDental for being a place we love and trust with all our dental needs!
Thank you Finnegan, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: This is by far the best dentist. Particularly Dr. Nels0n and his assistant Kim. Dr. Linstroth is also amazing with his assistant as well. I have al2ays been scared of the dentist but they make me feel at ease and very comfortable. And they arent impatient at all about my germaphobia they even talk to me to help me relax that everything is clean as well. My 10 year old daughter did a root canal a couple weeks ago by the amazing Dr. Nelson and his assistant Kim. And she felt no pain and was a tiny anxious until he talked her through the steps and she has smiles on her face and the root canal even tickled her too. Im very proud of her as well. And I thank Dr. Nelson and Kim for making her have an amazing experience through having a root canal. I definitely recommend them and idental has alot of amazing dentists and assistants, and receptionists, and everyone there. God bless them and all.
Thank you Cecilia, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Negative experience: I don’t play with my time, iDental does. That alone is bad. My main grievance with them is when I got my wisdom teeth extracted, their dentist and his assistant were focused on everything but my teeth. At one point, the dentist asked his assistant if she ever wanted to have kids. She said now and he asked why. She said she doesn’t trust this world. Fair enough but could you focus on my teeth? At one pointi was choking on my saliva and the assistant goes, “oh you’re choking “ in a care free way. There’s more but those are the two I keep coming back to. I switched dentist and have absolute no regrets. I had another teeth extracted two days ago and the recovery has been far better. In the interest of fairness, iDental took four teeth at once and the new place (wisnova) only took one but I believe the results speak for themselves. Side note , wisnova had a long wait time as well (maybe that’s just all dentists? I don’t like that but at least they were professional and my recovery is going very smooth)
Jerariah, I am so sorry for your experience. I know that all dentists talk about "generic" things to focus on difficult cases, I am sorry for you experience and we will be giving you a call back.
Fantastic experience: So happy that I was referred here by my friends - they are amazing and so kind!
Thank you Melissa, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Positive experience: They do great work but having to wait 20-30 mins to be called back and then wait another 20-30 minutes after the appointment to checkout is wild. Every time I come here I spend more time in the waiting room than the actual appointment.
Midnight, we are very sorry that you had to wait, please call our office and we have compensation for you. We apologize for the delay, as not every dental case can be completed in a timely manner, we try to do our best with every patients. However we appreciate your support and understanding and look forward to talking to you.
Fantastic experience: Wonderful staff, barley any wait. Glad I was able to find an excellent dentist for my son. Big thank you to everyone here.
Thank you Krystie, we are honored and humbled. We truly appreciate review and look forward to serving you and your family again.
Negative experience: Terrible communication from staff will never recommend my friends and family to receive Dental care from I Dental
Dear Sammy, we are very sorry for any miscommunication and I want to apologize to you. We will attempt to reach out to you as soon as we can.
Fantastic experience: Dr. Nelson was excellent in treating me. I highly recommend iDental.
Thank you Deborah, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Today was my second appointment at iDental. I am very satisfied with the treatment that I received. The staff is very professional. The environment is always welcoming. And once again, the dentist did a wonderful job!
Thank you Nneka for your kind words and review, we are humbled. We look forward to serving you again.
Fantastic experience: Great dental office very professional. My granddaughter have four teeth pulled today. She has no pain.
Thank you Shadow, we are honored and humbled By your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Just want to say Christina is absolutely amazing, she was able to make my son’s dentist’s appointments fit into my tight schedule. Super friendly and helpful!!! Thank you sooo MUCH!
Thank you Cynthia, we are honored and humbled. We truly appreciate review and look forward to serving you and your family again.
Fantastic experience: My mother had great service and because she’s elderly and it’s hard to get her out-they combined 2 appts on one. A few more appts and she will get dentures & a partial at the age of 96! Thank you!
Thank you Nann, we are honored and humbled. We truly appreciate the kind words and look forward to serving you and your family again.
Fantastic experience: The staff is always so kind and helpful and truly make you feel like they care about your dental help and you. They never treat you like they’re just trying to hurt you and her out regardless of your insurance.
Thank you Anette, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Everyone was so nice and friendly to my special needs son. They were patient with him and didn't treat him as if they were frighten when he would have his little quirks. It was a wonderful visit.
Thank you taraedeshea, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Probably the best experience I’ve had with iDental. I had a tooth pulled a few months ago and he walked me thru the process of what he was doing (I did wait longer which made the extraction a bit difficult). I don’t have the greatest set of teeth due to genetics and 2 pregnancies that just annihilated them. I went back today for some fillings and once again he did a GREAT job. Everyone is very welcoming and very professional. I will be going back for more work!!
Thank you Jennifer, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: The wait wasn't to long, we were late and still got to be seen. They were very gentle and patient with my 4 yr old daughter. She enjoyed the whole visit!
Thank you Sabrina, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Lovely place been going for the past 15 years and now all 4 my children been going since 1 yrs old! Tammy is always nice and welcoming at the front desk and phone!
Thank you Andrea, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Really good dentist I’ve been going here for 2 to 3 years the dentist are very good and the receptionist Tammy is wonderful
Thank you Maxwell, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Negative experience: Rude, rude, rude! My son has a fear of needles and the dentist told him to get over it
Liz, I am so sorry for your experience, we will be reaching out to you to address this issue.
Fantastic experience: Tammy was such a delight. She was very nice to my two children and myself. From the moment we walked in till we left every member of the staff we came in contact was super friendly.
Thank you Megan, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: Tammy was a delight to interact with. Brightened my day!!! And Dr. Martini was very helpful and explained everything.
Thank you Dani, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: All the staff are wonderful there they help me out a lot
Thank you Melissa, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: This place is so amazing the Drs. And receptionists! Especially receptionist Tammy and Dr. Bilijana. Best dentist office ever. The Dr. is so gentle and has amazing bed side manners and explains everything. If you have dental fear she is your dentist to calm you down!!
Thanks Natalie, we look forward to your next visit!
Fantastic experience: Updating my review since I had some minor dental surgery this past Friday. This time I saw Dr. Linstroth. As usual, he and the staff were absolutely wonderful. I had some questions & he took the time to answer and explain everything. After my procedure, I wasn’t able to talk, but Tammy at the front desk took care of me. Again, very kind and very helpful and she got me set up for my follow up. I have already recommended idental to my friends and family, and I’ll continue to do so. The entire staff are compassionate & kind and extremely professional. I always have anxiety going to the dentist, but they make you feel so welcomed. Dr. Patel takes time to explain everything and answer all your questions. I’m so happy with the work she’s done and I’ll definitely refer my family & friends!
Thank you Liz, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: The Staff is Pleasant and The dental hygienist did an extraordinary job on my teeth cleaning! I love them. They make sure you’re comfortable. Tammy and the dental hygienist and the dentist were great. The dentist even made extra time to give me a temp filling despite his busy schedule. I love them they make going to the dentist pleasant!
Thank you Brown Family, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I literally loved Tammy! she was so helpful. 10/10 recommend!!
Thank you Chenicka, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Negative experience: They never answer the phone and if they do answer the phone they disconnect quickly. I currently reside in Racine so yes I’m talking about the Idental that’s on south Greenbay road I’ve been trying to speak with a representative for almost a month. This is ridiculous considering I’ve also left messages stating to give me a call back.
Brandon, very sorry to hear this, we are trying to call you back. I do not know how this happened, but we are working hard to reach you. Can you please also call us at 262.223.0280, our main phone line, hours of 8 AM to 5 PM.
Fantastic experience: VERY KINDAND PATIENT WITH ME I AM 85YRS OLD THEY WERE VERY GENTLE WITH ME F DONE A VERY GRÈAT JOB EVERYONE WAS SO NICE I AM SO GLAD TO BE ONE OF THIER PATIENTS. THANK YOU VERY MUCH
Thank you Katheryn, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Love that everytime myself or my boys come we get the best service by Tammy. The staff is always nice and tries to make sure my boys understands what's about to happen Keep up the great work
Thank you Jennifer, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: The receptionist that help me was named Tammy. Tammy, Was a very courteous and polite She was very helpful Thank you, Tammy
Thank you Eva, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Negative experience: I have waited a year and a half to bring my almost 3 year old to see a dentist and I finally found this place. We drove 40 minutes and were there for 20 minutes before they told us that we need to find somewhere else because my son was “too scared.” I let them know it was his first ever visit, he did great as they brushed his teeth and even liked the suction. The doctor that came in never introduced himself, so I can’t even name him. He looked like a redhead with a real bad attitude. He audibly sighed when he saw my son, stood over him for 3 minutes telling him to open his mouth, then told us to find a pediatric dentist and left because my son didn’t know what he was doing and was a little nervous. I have never been met with such disrespect from a medical personal in my life. Please don’t take young kids here, they visibly dislike them.
Dear Amanda, We will be calling you to address this issue, we are very sorry for your experience.
Fantastic experience: Very grateful for quick appointment and same day repair of my cavity and not being talked down to and fair pricing. I would like to add a shout out to the front desk staff, particularly Tammy, who straightened out a situation where another staffer confused my issue.
Thank you Annie, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Tammy is so kind and pleasant! Thanks Tammy for being so sweet!
Thank you Nisha, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Tammy was great at the front desk. She was a lot of help and well detailed. I appreciate her help.
Thank you Brandi, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Maria at the front desk was very welcoming and sweet also my son dentist Ali was very friendly and playful with my son made him feel comfortable
Thank you Mariona, we are honored and humbled By your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: Very helpful to there recipients and my daughter was very pleased and happy she was scared at first cause this was a first at the dentist but they made her feel very comfortable and at peace I'll recommend any one there
Thank you Lorraine, we are honored and humbled By your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I have a brand new smile thanks to the diligence of Dr. Linstroth, his assistants and the team here! Taylor the hygeinist is so accepting and sweet! I have never felt so comfortable and cared about at any dentist!
Thank you James, we are honored and humbled By your wonderful review. We look forward to serving you and your family again
Fantastic experience: Tammy is the best no matter when i come or what time of the day her energy is always top tier & she is so sweet. Love a place where the workers isn’t rude.
Thank you kataya, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Maria C. Was great scheduling was awesome both kids same day and time.
Thank you Shonette, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Maria at front desk was great. She set me up with multiple appointments with no problem and with a great attitude.
Thank you Michelle, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Quick, friendly, and simple. Tammy and the whole staff made it a wonderful experience.
Thank you Wade, we are honored and humbled By your kind words and wonderful review. We look forward to serving you and your family again.
Fantastic experience: I had a good experience , everyone is patient & very nice . Maria in front is awesome she answered all my questions and over all I am comfortable with this office and will be making my kids appointments here . Looking forward to my next visit (: .
Thank you Lisette, we are honored and humbled By your kind words and wonderful review. We look forward to serving you and your family again.
Fantastic experience: Tammy was great at the front desk. Answered all my questions. Very professional and polite. Also, Dr. Tom is absolutely wonderful and gentle.
Thank you Jai Jai for your kind words, we are honored and humbled by your wonderful review. We look forward to serving you and your family again
Fantastic experience: Tammy was exceptional! She was so easy to talk to and my kids loved her! I hope to see her for years to come, thank you so much!
Thank you Sara, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: My boys loved their visits and they "don't like dentist's, lol. All of the staff was great and Tammy at reception, was friendly, pleasant and extremely helpful!!
Thank you CF_Envo, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Christina was very professional and prompt. She ensured all of my questions were answered and concerns were addressed. She made my check-in experience quick and smooth.
Thank you Taryn, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Christina the receptionist was wonderful. She let us know what was needed and what to except. The braces team was very professional
Thank you Lakeesha, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: I missed the confirmation email so my appt was cancelled but they still got my 2 boys in. Everyone was friendly, especially Tammy at the front desk (:
Thank you Taylor, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: The orthodontist, Dr Tran was great! He was very through all during my sons consultation. Maria was very informative and made us feel at ease. Can’t wait to start out braces journey at iDental.
Thank you Laura, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: I love idental. My son has been coming here for years and he’s just completed his braces. The service is always exceptional! The receptionist Maria is amazing! She needs a raise. 5 stars
Thank you Carol for your kind words and review, we are humbled. We look forward to serving you again.
Fantastic experience: My kids love their dentist here and the staff is always so friendly and helpful, tammy is always so friendly with my kids.
Thank you Amanda, we are honored and humbled By your kind review. We look forward to serving you and your family again.
Fantastic experience: I am a new patient at I dental Tammy (receptionist) was wonderful , kind and very helpful. Brook the hygienist did an amazing job was kind as well. I would highly recommend them Service with a smile
Thank you Kathy, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Tammy is one of the most beautiful receptionists here!! She is so courteous and polite and forever smiling ☺️! We love you Tammy
Thank you Kandice, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Great Place to go to! Great service especially from Tammy!! She’s amazing and friendly.!
Thank you Dreaaa, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Everyone was friendly and attentive. Decided to change Dentist office due to my daughter (6 yrs old) having a bad experience at her previous one and we are very happy we made the change! Big shout out to Emilia and Christina for scheduling our appointments and answering any questions and concerns we had.
Thank you Mariandrea, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Had a cracked tooth with very uncomfortable pain, called them and happens to be they had a cancelation. They had me in and out within a hour! Great work and very comfortable with work performance!
Thank you Robert, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: I had Taylor to clean my teeth and do X-rays. She was nice and friendly. The Dentist was great also. Unfortunately I have to go back for a couple of fillings. Over all great place and personable.
Thank you Charles, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Carmon was the best assistant my whole braces journey and I love her so much! She so kind and caring. 10/10. Also, Dr. McCoy is the best Doctor I’ve ever received care from. Thank you so much IDental!
Thank you Kate, we are honored and humbled By your wonderful review. We look forward to serving you and your family again
Fantastic experience: The ortho assistant Carmen is so good at her job and is so kind, we really appreciate her. Dr. McCoy the orthodontist is filling in for our orthodontist on leave. He has been so great at his job and I can see that he really cares about his patients receiving the best ortho treatment possible. Thank you to all the ortho assistants they have been excellent over the years to all my kids.
Thank you noa1 for your kind words and review, we are humbled. We look forward to serving you again.
Fantastic experience: Nice and clean office, great knowledegeable staff, and professional. Tammy was amazing and patient scheduling an appointment that fits my schedule!
Thank you Jackeline, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: When I has my visits everyone there is so nice and helpful! The front desk, assistants, and Doctors! I use to hate going to the dentist but now that I go to idental I feel so much better about going! Thank you all so much! It has made such a big difference for me now! I give you a 10! ♀️
Thank you Monica, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: I'm extremely happy with iDental. Brooke the hygienist is awesome. Took the extra time with my adult autistic child. Made sure all his x-rays were done right and his teeth cleaned and sealed. Dr. Nelson was great with the fillings. Office ran on time. Front desk was great with check in, billing, and follow up appointment. Very clean office with lots of parking in rear.
Thank you Djura, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Tammy was amazing in helping me find the right days to come in. She’s very nice and a happy person, so easy to talk to about you need. I’ve never had any issues with idental and love them
Thank you McKenzie, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Very awesome experience getting my braces with Carmen. She was very patient with me, and made sure I was comfortable the whole time. Thank you!
Thank you Ro-Suhana, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I had a great experience everyone was very kind and helpful. I didn’t have to wait too long and when I had to schedule my next appointment Tammy was very nice and she made sure to get my next appointment on a time that worked best for me. Truly brightened my whole day from this experience.
Thank you Ava, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: Carmani was very nice, respectful. Gentle. She kept a nice comforting attitude and conversation
Thank you Makayla, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I initially came in for tooth pain from a chipped tooth that I had. When I returned for a cleaning, I spoke with Terry, the hygienist, we had a great chat and told her about my tooth pain. She gave me some really good advice that worked. Since then I haven’t experienced any pain so I am truly grateful for Terry. Thank you so much!
Thank you Lexi, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: It’s a joy coming in, everyone gives out a positive vibe. They all seem to enjoy their job. In all it’s a good atmosphere
Thank you Caroline, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I had a very nice and gentle hygienist. She did a great job. Listened to my concerns and addressed them. Very professional young lady.
Thank you Jeanine, we are honored and humbled By your review and kind words. We look forward to serving you and your family again
Fantastic experience: Taylor is the best there she made me feel so comfortable and so relax it was a no judgment zone ✌
Fantastic experience: From the day i walked in and asked them to help me they have went above and beyond that for me. From the service to the staff the clean facility everything was a wonderful experience. Thank you all for your kind service and giving me my smile back.
Thank you Sherry, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again.
Fantastic experience: I have had 2 appts at Idental now and I can honestly say this place is the best! ALL of their staff that I’ve encountered have been very friendly, professional and so extremely compassionate! Most recently by changing a staff member’s appointment, so that I can get in sooner for a future appt. I highly recommend idental!!
Thank you Rachel for your kind words and review, we are honored and humbled By your kind words and wonderful review. We look forward to serving you and your family again
Fantastic experience: Very professional. Everyone was very nice. Made an effort to make me comfortable.Christina and Taylor were great.
Thank you Connie for your kind words, we are honored and humbled By your wonderful review. We look forward to serving you and your family again
Fantastic experience: The people at iDental are all very friendly. I don't have to wait long to get started on my dental cleaning or other dental needs. Morgan does a very thorough job on cleaning and Dr. Nelson is very friendly.
Thank you HMJ ATC for your kind words, we are honored and humbled By your wonderful review. We look forward to serving you and your family again
Fantastic experience: All I can say is WOW!!! I was dealing with a different dental office (Dental 360 (Kenosha, BEWARE!) And after 5 full months of going there trying to get my upper dentures (I wear a full upper denture and a tooth was missing up front *I'm young and this was highly embarrassing*) I went in to FINALLY pick up my finished dentures and Dental 360 told me we had to start all over! I kindly told them no, we don't have to start all over and bowed out. I went home and did some research and found iDental and they got me the very next day! The staff from reception to the dental hygienist to the dentist himself were all so kind and professional. Their denture lab is in house and they made a new tooth for my dentures in 30 minutes so I don't look like a goof ball while we work on my new pair! I was in and out in an hour. I will forever recommend this dental office and couldn't be anymore grateful. I wish I had known about them sooner! Thank you iDental! ^_^
Thank you Laura, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I love Tammy she brights my day that’s literally one of my favorites there & she’s also quick. She’ll get you in & out.
Thank you Tiannah, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: So thankful for Dr Nelson! He works little miracles. Truly. I appreciate the services and all the staff here, it’s always been a pleasant experience.
Thank you Jen, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I was having a rough day, and Terry the dental hygienist brighten my day. She was very thorough explaining what she was going to do next. Dr. Nelson was helpful too. Overall a great experience.
Thank you Dan, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I needed to get an appointment for tooth extraction. I was in a lot of pain. Tammy worked behind the scenes to make this happen. She got me an appointment ASAP. She was very kind and actively concerned. Jennifer helped me get a needed prescription for the pain. I always recommend iDental for those needing a dentist.
Thank you Patricia, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Fantastic experience: I love Tammy she’s so nice , takes her job serious and explained everything to me that I needed to know about my treatment .
Thank you Maria, we are honored and humbled by your wonderful review and kind words. We look forward to serving you and your family again
Negative experience: I do not recommend this facility. I am a veteran of the USAF and came here for an exam. I did not receive a full exam. I was not told directly I need a root canal but first heard the Dr. Saying out loud " She's gonna need a root canal " to his staff as he walked towards the exam room. I was referred out to True dental in Milwaukee who are VERY NICE! Both True dental and I requested radiographs sent for my appointment and idental did not send them. I had to call again while in the chair at True dental in order to get them. I returned to I dental yesterday for my scheduled cleaning at 9am and after being checked in was approached by receptionist and told they were going to TRY to get me in but I would not get a cleaning today because they are too busy and I need a full exam. Apparently the dentist who originally saw me only gave me a mini exam ♀️. I complained this is very inconvenient for people in general to organize around their schedule and then have to come back. Please bare in mind I just had Two trips to Milwaukee at True dental. The receptionist went back to speak to the hygienist and I could hear frustrated unfriendly mumbling from the hygienist. Clearly she was stressed. I asked the receptionist, did your facility make an error in scheduling or with your protocol in taking care of me? The receptionist replied no (hanging her head and not making eye contact) and told me...they are trying something new with mini and full exams. I told her I understand this is not your fault but.. please pass on for customer feedback, it's not working!! The receptionist was in an impossible position and her company should take better care of her. She asked me to come back at 1:15 same day. I later canceled the 1:15pm and found another dentist. From this I can only gather they have poor communication and follow up for requesting records, scheduling appointments with understanding if a dentist is available. Training staff in their protocol dentist examination of a patient before a cleaning can proceed ♀️.Dentist was a little poor with his deliverance of needing a root canal announcement down the hallway into exam room. I assumed he was rushed. One should speak directly to the patient. I would say if you don't mind being moved through the hustle and bustle of their unorganized day with unhappy front desk staff, the understanding you may have multiple trips and impersonal care, this place is for you. Update... today I arrived at 360 dental and they were a complete 360. I highly recommend them. They are in Kenosha so they would have been able to take care of my root canal and crown that Idental sent me all the way to Milwaukee to have done. Another example of poor patient care.
Hello Sara, I talked to my staff and I realize that this was not an ideal situation. I am truly sorry that this happened. I will have someone from our staff reach out to you.
Sara we looked at everything in detail, the insurance company required us to reschedule. We will call you to try to explain in detail.
Fantastic experience: I’m very Happy, very Happy that I was recommended to come here. Christina at the service desk gave excellent service to me. She was very Patient, Polite and Very Helpful. She made me feel Important and she Listened to me. Also, ANNA, the Technician show Concerned for me as well. She too, was so Polite and Patient with me. Senior Citizens like myself Appreciate that most of all. So with that being said, I truly “Thank You” I DENTAL for your Service. I can hardly wait to get back my Smile!
Thank you Jacquelyn for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
Fantastic experience: My daughter had an abstract tooth removed today. The dentist assistant was so kind to her, making sure she was comfortable. DDS Nelson is always just wonderful. He's so gentle and just has a calming aura that takes dental anxiety away. Tammy was our receptionist, who I have always appreciated. She is always helpful finding appointments that fit my work schedule. Today she went above and beyond by letting my daughter pick out a stuff animal keychain because ahe knew her mouth was going to hurt after the anesthesia wore off. I drive 40 minutes to I-Dental just because of the wonderful staff that works here. Thank you
Thank you Judie for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
Negative experience: If you're expecting a dental exam with cleaning during the same appointment, then don't go here. I scheduled a routine dental exam with the expectation of a dental cleaning during the appointment (which is standard with routine dental exams). I was on PTO for this appointment too. I was only able to get my dental exam. They said that I have to reschedule my dental cleaning for a different day (now I have to readjust my work schedule) because they didn't have any dental hygienists available to do the dental cleaning. Very unprofessional. It would have been nice to know in advance that the dental cleaning would not be done during the same time as my dental exam
Dear Sara, due to insurance policies, we cannot guarantee cleanings on the same day. Most insurances require a prior authorization for different kinds of dental cleanings. We are sorry for the inconvenience this may have caused, I will have the office call you to see if we can help you further.
Fantastic experience: Christina did an amazing job getting me in with the dental hygienist. She was very patient, caring, informative, knowledgeable, prompt, and she displayed amazing listening skills. I truly appreciate you and your outstanding customer service. Thanks again!
Thank you Lenoraforrest for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
Fantastic experience: My wife found this place after a very long road of terrible dental service from various other places. The worst being Sweet Smiles. ( see there page for further details). She has some challenges that sometimes make her a difficult patient to work with. The staff at IDental are the absolute best. They handled every part of the process with kindness and an amazing level of care not found in most services. The doctors are great. Very patient and willing to listen. They addressed all of her concerns and went above and beyond to make sure she felt in control of the process, which by the time we got here, she felt she had none. The doctors that made and fitted her plates did an incredible job. They look so real and natural, you'd never guess they were not her own teeth. The rest of the staff were also very professional but human. They made sure all the paperwork was done on time and worked with our insurances to get her everything she needed. I want to thank each and every person involved in the process very much. This has been a long time and I really wish we would have come there first. To anyone looking for quality dental service from a great staff, this is it. They are the standard all other offices should try to follow.
Thank you Brian for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
Fantastic experience: Let me start by saying I am terrified of the dentist. I was well overdue to get my teeth taken care of and I'm so extremely happy that I found iDental! The receptionists are so helpful, specifically Cristina regarding my most recent visit. Cristina went above and beyond to budge my appointment for my work needs. I've had the pleasure of meeting Jen who did an exceptional job on cleaning my overworked gums. Jen is so friendly and gentle. She made me so comfortable while in her care. I definitely recommend iDental to anyone who is ready to take that long needed plunge of your dental care!!
Thank you Sam for your kind words and review, we are honored and humbled. We look forward to serving you and your family again.
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