Mid-Columbia Dental
Information about Mid-Columbia Dental
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 7h-15h
- friday: (closed)
- saturday: (closed)
People want to be treated like people. Like humans, with names, and with feelings. We at Mid-Columbia Dental are dental professionals that want people to feel like that when going to the dentist. There are too many dental offices out there that are not even owned by dentists, but by businessmen, managers, and CEO's! What are they trying to accomplish? Big profits. What are we trying to accomplish at Mid-Columbia Dental? A happy base of patients who feel like they are being treated like family. Quality and customer satisfaction drive us to dental greatness every day, and we are happy to be Tri-Cities' top-rated dental practice!
Our comment from Best Dentists Club about Mid-Columbia Dental:
Mid-Columbia Dental is highly regarded for its exceptional service and patient-centered care. Customers consistently highlight the friendly and professional atmosphere of the clinic, describing the staff as comforting, accommodating, and attentive. Many patients have reported feeling at ease during their visits, noting that the dental team takes the time to explain procedures and treatments, which helps alleviate anxiety about dental care.
Key highlights from customer experiences include:
- Welcoming Environment: Patients frequently mention the clean and modern facilities that create a soothing atmosphere.
- Compassionate Staff: The team, from receptionists to hygienists to dentists, is acknowledged for their kindness and willingness to cater to each patient's unique needs.
- Comfortable Treatments: Features such as heated dental chairs, TVs in treatment rooms, and gentle care have been repeatedly praised, making for a pleasant dental experience.
- Quick Access to Care: Many users appreciate the ability to secure same-day appointments and timely treatment, especially in emergency situations.
- Thorough Explanations: The dental staff are noted for their thoroughness in both cleanings and procedures, ensuring patients understand their treatment options without feeling rushed.
Overall, Mid-Columbia Dental has built a reputation for delivering quality dental care in a warm and inviting environment, making it a preferred choice for individuals seeking dental services in the Tri-Cities area. Patients leave feeling satisfied and with smiles restored, thanks to the dedicated team at Mid-Columbia Dental.
Services and Treatments
Mid-Columbia Dental: Reviews
Fantastic experience: This is Morine B. I was there this morning. Excellent care since entering through the door. Prompt service by the receptionist. The hygienist was thorough and explaining everything to me. I would highly recommend this dental care. The place was clean and smells fresh. The dentist explain everything that I needed in layman’s term. lol.
Fantastic experience: Very good x-ray system, nice place!
Fantastic experience: Beautiful office! The experience was great, the dental chairs are heated and the staff was so kind. I will be coming back in 6 months and highly recommend giving them a try!
Fantastic experience: I'm an old dude with a lifetime of dental trauma. I had a great dentist when I was a kid, but my teeth were ruined by medieval orthodontia as a teen (foolish orthodontists used to hammer on metal bands with a wooden mallet, cracked all the enamel so my formerly sound teeth all decayed and split over the years). After my childhood dentist hung up his spurs, I went the rounds with around eight different dentists, so I have quite a bit of experience to compare. Mid-Columbia Dental has been a godsend, and leaps and bounds above any dentistry I've experienced since the 1970's. As I said, my mouth was pretty much wasted by the time I found Dr. Greer - I figured the remains were coming out and I'd get dentures. I didn't care about cosmetics, I just wanted to be able to eat a greater variety of food and not spend too long doing it, and I was open to suggestions. My biggest issue was my PTDD (Post Traumatic Dental Disorder) - I didn't want to suffer in the chair any more than I had to. MCD came up with a plan and I had all the major work done in a five-hour session under anesthesia (they line that up with a very well qualified mobile anesthesiologist) - this was something that no other local dentist was willing to tackle in one day - but Dr. Greer is a freaking HERO. That process began two years ago, and I have actually willingly gone to follow-up cleanings, and can actually eat at a normal pace without any pain for the first time since the 1980's. The last two cleanings were all like "keep up the good work!" - that is not something I used to hear from a dentist or dental hygenist. But Mid-Columbia Dental has not only restored my smile, they have restored my faith in dentistry. They really are the best in town.
Fantastic experience: They did really well and made me feel comfortable
Fantastic experience: I had an excellent experience with Dr. Garrett Stoker and the entire team. They were extremely kind, professional, and made me feel comfortable every step of the way. The assistants were also wonderful and very attentive. Highly recommend!
Fantastic experience: Such a great experience! I highly recommend!
Negative experience: I had a very frustrating experience with the front desk at this office. As soon as I started speaking and spelled my name, the staff member told me she couldn’t understand me and demanded me to text her my driver’s license without making any effort to listen or communicate respectfully. I speak English VERY clearly, and I’ve never had this issue with anyone else. I’m a scientist and had presented my work around the world and had zero problems having people understand me. Her tone was dismissive and frankly rude. I expected basic courtesy, not to be treated like a problem. This is discrimination and should not be tolerated. Please don’t go here if you have any accent;) if I had time I would definitely argue with them and make this a big deal. No one should be treated in this way. I don’t know about their doctors or anyone else, but the front desk was obviously not professional and her attitude was so bad.
Fantastic experience: The staff at Mid Columbia is extremely professional and efficient. They were able to see me within the same week of calling. Mia, the hygienist was exceptional, she was kind and welcoming and made my whole experience that much better.
Fantastic experience: I went to Dr. Orozco hoping that he could contour and/or add composite to my 4 front, upper teeth. I am 52 years old, and when I was younger hardly anyone was getting braces...and I really needed them! Years of chipping teeth because of this led me to ask what ended up going to 2 other dentists to contour/add composite. It did not go well - they looked worse - not better. I thought I would end up having to get veneers - spending lots of money. Luckily, I went to Mid-Columbia Dental and Dr.Orozco. He spent at least an hour shaping my teeth and they look AMAZING! I could tell that he CARED. He used a variety of tools and kept stopping to look at how things were progressing. He wanted to try and save me from spending money - and he did. I am so thankful for this and his expertise. My whole family will now be moving to Mid-Columbia Dental! I am adding to my review - just had one of the most gentle cleanings by Crystal. She was noticeably careful and attentive to detail. Too notch hygienist!
We have pretty good ears at Mid-Columbia Dental. We like to listen to you and let you guide us in your concerns and desires. :) We are so pleased that you got to meet such a great doctor in Dr Orozco and see his great personal skills and also his great hands-on skills! He's a diamond in the rough, our patients are sure lucky to have him!
Fantastic experience: Ir was a Wonderful experience love the attention of all the staff,as well of the Dr .very Quick and profesional ..5 stars
Fantastic experience: They got me in and got my work done same day! Excellent staff and service! Extremely polite.
Fantastic experience: I haven’t been to a dentist is years. Simply out of fear of them. The doctor here was so nice and the ladies he had helping were amazing. They took their time and were slow and very patient with me. Great communication. Made the experience 10x better. Would highly recommend.
Fantastic experience: Incredible staff, everyone was so professional and polite. The best dental experience I’ve had.
Fantastic experience: Laura and Dr stoker did an amazing job keeping me calm and explaining the process in great detail. Would highly recommend!
Fantastic experience: The staff was absolutely incredible, they were very welcoming and understanding. Especially Alex, he made me feel really safe. It took a lot of weight off my shoulders. Thank you for making that experience 1000x less stressful!
Fantastic experience: I had such a great experience! This was my first time in the dentist in the Tri-Cities and the staff was amazing! They walked me through all the procedures and steps with a lot of details and clarity. 100% recommended.
That’s great to hear that your experience went so great! Makes us happy!
Fantastic experience: With other dental offices it has been a challenge to schedule appointments that aren't months out. Mid-Columbia Dental was able to get me in within a week of my first call. The service was top notch and the treatment plan was clear and well presented. I really appreciate it.
Fantastic experience: I used to avoid the dentist for years—partly out of fear, partly out of embarrassment. But from my very first visit to this practice, I felt completely at ease. The entire team, from the front desk to the hygienists and dentists, creates an environment that’s warm, welcoming, and completely free of judgment. They don’t just provide top-notch dental care—they genuinely cared about me as a person. Every time I walk in, I feel more comfortable and more confident in the care I’m receiving. They have heated and massage chairs, they explain everything clearly with diagrams and depictions of your treatment, they even have a TV for you to watch a show during appointments! Simply put, they take their time, and have earned my full trust. I’m honestly so grateful I chose this practice, and it’s made a huge difference in how I feel about taking care of my teeth. Highly recommend to anyone who’s anxious about going to the dentist or just wants great care from kind, compassionate professionals.
Fantastic experience: A great group of people here. Always make me feel welcome. They are all very knowledgeable and do fantastic job.
Fantastic experience: Mid Columbia Dental helped me explore every option to get the financial part of my treatment taken care of so the dental care would be worry free. Every single member of their staff has been nothing but patient, understanding, and informative throughout the whole process. Plus they have tvs above the heated/massage dental chairs!
Fantastic experience: Quick and responsive appointments. Comprehensive care, the best hygienists who are mindful and gentle. Highly recommend.
Fantastic experience: I had pretty bad pain that started from a wisdom tooth coming in and ended up causing jaw and throat pain! It was really bad, I was able to call and get an appointment literally within the hour! Christine and Karen at the front desk were amazing in helping me get the appointment set and were super understanding!! I went back and was impressed with how swift they were about everything! They were actual able to go ahead and pull my three wisdom teeth right then and there! Which not going to lie for someone who has a major fear of the dentist and dental work, it was the best experience I’ve ever had! Dr. Garrett Stoker was very kind and patient with everything! He double checked I couldn’t feel anything before even starting the procedure, which may I add was very quick and was surprisingly painless! He was very kind and explained everything that he was doing which helped ease that dental anxiety! I wish I would have gotten the name of dental assistant because she was also really kind and helpful with everything! Making sure I was comfortable and overall just amazing! This dentist has the best dental team I’ve gotten the pleasure to meet! I will only be going here for any of my dental needs and I recommend you do the same!!!! Thank you again to such a wonderful and pleasant team!!
Fantastic experience: Everyone is always so nice here and they always do a great job of answering all of my questions.They take great care of my teeth!
Fantastic experience: I went for a deep clean and composite fillings, never had a better experience at the dentist in my life, i genuinely feel better after a visit!
Fantastic experience: Wonderful staff and great stress free cleaning! I’m so glad we found them since recently moving here. I highly recommend them.
Fantastic experience: Called and requested a consultation/2nd opinion appointment. They worked me in the next day. As it turned out Dr. Stoker reviewed my concerns, took some X-rays, discussed my options from his perspective, which turned out to be great news and saving a tooth vs having it pulled. I asked when they could do the work and they worked me in right then. 2 hrs later my problem was resolved and a risky oral surgery is not needed. I could not be happier with Dr. Stoker’s professional expertise, open and honest communication, his kindness and concern. The procedure was gentle and totally pain free. Dr. Stoker is the BEST and I highly recommend him and his staff for your dental needs. He will be my dentist from now forward.
Fantastic experience: My experience was amazing, from check-in to x-rays, exams, and cleaning. My overall experience was wonderful. I recommend Mid Columbia Dental for all your needs to maintain a healthy mouth. Thank you
Fantastic experience: Thanks to this crew, I now consistently go to the dentist. For years I was too scared to go. Thank you
Fantastic experience: I had an emergency and they got me in FAST and treated me KINDLY and with great CARE.
Fantastic experience: Great vibe and friendly place. Also have the most current equipment for cleanings
Fantastic experience: From regular dental cleanings, to referring me to a great oral surgeon, to now helping perfect my smile with Sure Smile, this dental office has offered me many great experiences! Reception is always very sweet and helpful with questions. And staff is amazing as well :)
Fantastic experience: The care here is a ten out of ten. From reception to the dental chair the staff is exceptional, even the music is good lol
Fantastic experience: Been a patient at Mid-Columbia Dental for about 3 years and I’ve never had a bad experience. Staff is always friendly, knowledgeable, and professional.
Fantastic experience: They were super nice and got me attended as soon as possible for my cavity extraction. Sure the pain hurt but it was so worth it to get my cavity removed.
Fantastic experience: Great service every time. Staff is super friendly and do great work. Recommend asking for Sarah for any cleanings!
Thank you so much for your kind words and recommendation! We're thrilled to hear that you consistently receive great service from our team. Providing friendly and helpful care is what we strive for with each and every patient.
Fantastic experience: Awesome experience. From the Front desk staff , to the Dentist and my Hygienist. 6 stars put of a 5 star rating. My Hygienist was the best ever!
Fantastic experience: The best people in the world work here. If you are looking for a new dentist this is the one. If you want your teeth in the best shape possible this is where you go to do that. There work is top tier and done efficiently. I can not recommend a better dentist. I have been from sopkane to Seattle and every where in between working iorn. And this place has been. My favorite.
Fantastic experience: Helpful and understanding front desk. Best and most gentle cleaning I have had in a long time. Kudos to Crystal the hygienist!!
Fantastic experience: Update : came back again and Crystal was so sweet ! Front desk is always so welcoming too. I seriously can’t imagine going anywhere else !! Dr. Orozco and his team were great . The girls are so sweet , knowledgeable, and gentle . I was consistently checked on to see if I felt any pain and they would proceed accordingly . Also, the care plan is also explained really well. I definitely recommend !
Thank you for the kind recommendation, Rocio! Our girls are surely very sweet and knowledgeable. We sure love serving people like you!
Fantastic experience: Kassia is the best! So friendly, so lovely!! Amazing people and great work!
Fantastic experience: Friendly, knowledgeable staff. Explains current and future treatments. I highly recommend this office.
Fantastic experience: I was very comfortable with my cleaning of my teeth. She did a good job.
Fantastic experience: We have been coming here for several years. Great dental care from their office staff to hygienists to dentists. Friendly...skilled..and personable.
Yay! Reading this is honestly so humbling. We are so honored to provide important dental care to such special individuals. Your review really means so much to us. Thank you, Anne!
Negative experience: You scheduled me and my sisters cleanings and I have school I can’t be at the dentist all day. Then as you did my cleaning you left mid cleaning. So if you could prioritize your patients that would be great
Fantastic experience: Thank you so much @MidColumbia Dental Kennewick @Dr.Stoker and Jessica for helping me get my fillings done today! You guys all are so kind! If you’re afraid of the numbing part, you need to see Dr Stoker he’s so gentle and takes his time to make your experience so comfortable! Thanks guys! 100% recommend this dental office!
Thanks for the review, Pao! Sara is a tremendous hygienist, we're so lucky to have her!
Fantastic experience: I have finally found a dentist I feel comfortable with. I’ve been looking sense we moved to Washington. Since I wrote this I must say it has been an actual pleasure to return to the same dentist for several years now. Thank you
Fantastic experience: The Mid Columbia Dental team has been great in my short time as a patient. It's evident from the front door to treatment areas and back that everyone in the practice are patient focused and that they are a team known for leading with empathy and care, especially with patients who are nervous about the dentist. Great group of people!
Wow Timothy, what a nice review! Those are some very nice words that you left us. We are honored by you and appreciate you giving our business a chance. We will see you next time!
Fantastic experience: It was nice visit to regular check up and teeth cleaning! Very detailed cleaning from dental hygienist Crystal they were very professional and the environment made me relax and comfortable! I really want to recommend this place❤️
Thank you Miji Ahn! We consider ourselves so darn lucky to have Crystal join our team. She sure is great and our patients are lucky to get treated by her. Thanks for the recommendation to others!
Fantastic experience: Dr. Greer was excellent! Felt comfortable and cares very deeply about his patients. Explained every step of the way what he was doing, and asked if I had any pain or discomfort. Would recommend him to anyone.
Thanks for coming to see us, Eric! We appreciated you giving us your trust and hope the best for you. Thanks for the review!
Fantastic experience: Great services! Highly recommend! They were very gentle with my gums thats a first. Doctor actually had a full on conversation on recommendations which I loved. Looking forward to my new straight smile
Fantastic experience: Hi this is Moses Escalera Mid-Columbia Dental is my provider and I am proud of them being my provider they did an excellent job and I would recommend everyone in Tri-Cities to go to Mid-Columbia Dental, I also work in health care.
Fantastic experience: Just was there!! Great staff, so nice! Good tips and cleaning!
Always great seeing you, Kathleen!
Fantastic experience: Im not usually one to write reviews. However I hope my review might help someone with finding a great dentist, and team. I will be the first to share my anxiety with dentists. It stems from previous trauma at the dentist as a child. I was taken care of by Sarah who’s a hygienist. Who was great at easing my nerves, for my cleaning. When I had to get work done, I was greeted by Dr. Garrett Stoker and his assistant Alex. Let me just say this, Alex is an ANGEL. His hands are literally so soft. He is the most gentle with his patients. He assured me that I was in good hands and gave me the most comfortable dental experience I’ve ever received! He made sure I was not nervous before the doctor walked in, and made sure I was okay by making my visit not only comfortable by supplying a blanket, and a pillow, but making sure he understood my needs without making my needs feel like a burden. They basically walked me through my visit by holding my hand (figuratively.) they checked in every so often to make sure I was not in pain and comfortable. They did not rush me, or make me feel hurried at all. I’m not sure if dental assistants get their flowers, but I sure hope they get them because Alex really does deserve them! My husband and I have enjoyed the overall experience, and hope someone else might enjoy it too!
Fantastic experience: Haven’t been to the dentist in years, glad I found this place online. Everyone was so friendly and helpful. Had to have a tooth removed and it was painless. Will come again in the future
Fantastic experience: They were amazing! They answered my questions I had on my teeth and I was really impressed
Fantastic experience: Everyone is very helpful and friendly! I highly recommend Mid-Columbia Dental.
Fantastic experience: Friendly, helpful, honest!! It’s refreshing to have such an all around positive experience at the dentist. The x-ray tech and the dental hygienist Sara were especially delightful people and also very gentle and considerate.
Fantastic experience: Very professional and personable. They kept me informed of what was happening at each procedure. I was pleased at the level and quality of service I received. Top quality in every respect.
Fantastic experience: I recently visited Mid-Columbia Dental, and it was the best dental experience I’ve had thanks to Dr. Garrett and Kassia. The entire team was friendly and professional, making me feel comfortable from start to finish. The clinic was spotless, and the treatment was quick and painless. I am very happy with my experience and would highly recommend them to anyone looking for exceptional dental care. Thank you, for your excellent service!
Nermin, reading your review together as a team was truly a highlight! We appreciate you taking the time to make this effort and give our well-deserved team a shoutout and your praises! Thanks a bunch for trusting us with your care and being an advocate for our office. Wishing you the best this week!
Fantastic experience: Amazing service, and great work. Not only did I get top care, but I could tell that they really cared about us as their patients. I definitely recommend Mid-Columbia Dental on Burden Blvd.
Thank you Shannon! We love our teams and our patients at all of our locations. Your review is so awesome and we appreciate you!
Fantastic experience: I had an excellent experience at this dental office today! They patiently explained everything in a way I could understand. Their kindness and professionalism truly stood out.
Thanks Ramon! Having a good explanation about the solutions we offer is so important, so our patients have a great understanding and total confidence in what they are accepting. We also appreciate your kind acknowledgment of our staff's kindness and professionalism. Thanks again!
Fantastic experience: I absolutely love this atmosphere, from walking in with the receptionists to the dental assistant Alex and Dr. Geerer are fantastic. Everyone is very sweet and friendly. If you’re nervous on coming to the dentist this is the spot for you! Highly recommend and I will be returning
Although your Google name is so "mysterious," I hope this review doesn't match it! I want everyone to see your words, this review is awesome! Thanks so much for your kindness and your recognition of the goodness we try to bring.
Fantastic experience: Very communicative and happy to work with you too have better dental health, I appreciate you guys getting me in for a dental emergency and I feel so much better! Thank you! 1/7/25 - crown popped off when I was flossing my teeth last night and they were able to get me in right away to get it back on there! Thank you for working with me to get my crown back on!
Fantastic experience: I called after 1pm for an emergency visit as a new patient when I cracked my tooth. They had me scheduled for 3pm and out the door by 4:45. Exceptional service and truly friendly staff from walking in the door to the Dr cracking jokes. 10/10 I absolutely recommend them.
Fantastic experience: Had an emergency situation and they were able to work me in. As most going to the dentist is not something you look forward to. I was met with understanding and respect from the moment I walked in the door. I was put at ease about my situation and never felt during the exam that it was all about the money to them. They truly value their patients as people. From the front desk personnel, dental assistant who explained the process and took all the necessary information and x-rays, to the Dr who examined me and recommended a plan, and finally the financial advisor who walked me through the billing and treatment priorities I was treated wonderfully. I walked out feeling great about my treatment plan. Highly recommend these amazing professionals. I would like to thank the whole staff for helping me get through so much in about a week. Their caring attitude made me feel important. I have no doubt they treat each and every patient with the same care and dignity as they did me. I apologize if I leave any names off my list. You know your all rockstars. Dr Stoker, Dr Beebe, Assistant Jess, Hyg Kassia, and everyone at the front Desk. I look forward to my next visit .... wow did I just say that about going to the dentist . If you've been putting off going in for a checkup because of fear or embarrassment, Don't. Their goal is to get you a beautiful healthy smile.
Fantastic experience: Everyone was so friendly during my visit! I didn’t have to wait long at any step in the appointment, which was nice. They constantly made sure I was comfortable, especially the hygienist Kassia, she checked in on me often insisting that I inform her if I experience any discomfort. They answered all of my questions and suggested a treatment plan for me that I felt was fair and prioritized urgent concerns while being mindful of my budget. I appreciate you all for a positive dental experience!
Negative experience: This place marks the single most physically traumatic experience of my life. There is no amount of money you could pay me to darken their doors again. They are kind, yes, but woefully incompetent. The amount of pain they inflicted on me I hope to never experience again. I would avoid them even if they were the only dentists on earth. Abominable. I do not know how they look at themselves in the morning. Note that they also bribe customers to give 5 star ratings; you cannot trust the reviews. EDIT: After being surprised by a response here, I'll share with you what I shared with this dental office back in April 2022. THEY KNEW about me. I have emailed the admin team as well. "I don't think I'll ever actually return to Mid Columbia Dental. My experience there was frankly the worst physical experience I've ever gone through in my entire life. I've never been in so much pain. The incompetence of the dentist (gluing the temporary crown on too tight) directly led to immense pain for the removal of each temporary crown. This doesn't even count the long lasting pain I was in for weeks, literally weeks, after each of the four times I was in, since neither of the temporary crowns nor the permanent ones were placed correctly. That was bad, but nothing compares to the agony of having them pull and pry at the temporary crown (both times!) for over a half hour each time. The second time was even worse, because I told them to not even try to pull it off, but they didn't listen and instead tried to pull it, causing me immense pain and accomplishing absolutely nothing else. They eventually had to break that second temporary crown apart, just like the first one. It was a tremendously painful process - I hope you forgive me the use of this word, but it was legitimately traumatic. I was so impressed by the nice chairs, TV, kind office staff (y'all really are wonderful), and the amazing Google reviews, but while all of that is nice, it isn't a sufficient substitute for the dentist being competent. Because of all those positives, I gave the doctor a second chance with the second crown, and it was a terrible mistake. I cannot run the risk of giving him a third chance."
Mateo, that sounds traumatic. I’m sorry to hear everything that you wrote. None of us recall anything like this happening to anyone in our memories, especially with a name like yours (and all its variations). If you would like to talk to our owner about it so we can field your specific concerns, please reach out. [email protected] And we do not bribe anybody for 5-star reviews. We want reviews, yes. Any feedback is fantastic. But we do not specify how many stars. People are asked to leave us a review of the rating of their choosing, so the many positive ones that we have here are legitimate. Your comment of how do we look at ourselves in the mirror is uncalled for and confusing. We have very kind, compassionate, and capable people here.
Fantastic experience: Had a filling fall out and this clinic was quick to fit me in and take care of my tooth. Very caring, helpful and professional.
Fantastic experience: Excellent experience! Everyone was very nice, especially Sarah. I felt very taken care of. The office is lovely and high-tech as well.
Fantastic experience: Mid-Columbia has a great atmosphere with friendly staff from the moment you walk in. I had not been to a dentist in a few years after moving around a lot, and I had a great experience here that gave me no reason to be nervous. I would highly recommend Mid-Columbia to any friends searching for a dentist in the Tri-Cities.
Fantastic experience: I had a great experience at this dental office recently. The staff was really friendly and made me feel comfortable right away. The dentist took the time to explain everything and answered all my questions without rushing. The place was clean and had a good vibe. Overall, I’d definitely recommend this dental service if you’re looking for quality care!
Fantastic experience: By far the best dental experience ever.. the employees and dentist are a blessing.. I am having extra work done, and everything was explained in detail with paymentoptions. I am excited about my next appointment. Very caring and family friendly ❤️
Fantastic experience: Everyone was so kind; makes the dentist visit much at ease! My doctor got straight to the point, and I appreciated the honesty when it came to my teeth. Highly recommend!
Fantastic experience: Great experience here, friendly staff and knowledgeable as well. They have a high quality of work and make you feel comfortable. I recommend coming here for any tooth related issues.
Fantastic experience: Mid-Columbia Dental exceeded my expectations, great service. I got my teeth cleaned throughly, fillings and a wisdom tooth removed all with no pain!! 10/10 recommend
Fantastic experience: Wow! Mid – Columbia dental truly stands out. From the moment you walk in, the clean and inviting atmosphere immediately put you at ease. Each room is thoughtfully designed with patients, comfort in mind, featuring relaxing, vibrating chairs, and TV on the ceilings – making your dental visit is surprisingly pleasant experience! The dental team Is outstanding, professional, and always ready to help. They took the time to walk me through my treatment plan and answered all my financial and and insurance questions with clarity and patience. It’s rare to find a caring and attentive team. I highly recommend Mid-Columbia dental for anyone looking for top-notch care and a comfortable and welcoming environment!
Fantastic experience: Hi, Lori H HERE TO SAY THE STAFF IN THE FRONT OFFICE WERE VERY HELPFUL, great to work with . My Hygienist was friendly, yet also spot on professional. I didn’t need numbing jell. No pain! My teeth feel great! The Dentist was very through checking my teeth. We are new patients from out of the area. He spotted the same things my other Dentist has been watching. It was time to get them fixed. They got me in the next day! No, pain.
Hi Lori H! Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our front office staff was helpful and a pleasure to work with. Providing excellent customer service is a top priority for us, and we're glad we could make your visit seamless and enjoyable.
It's fantastic to hear that your hygienist was friendly and professional, and that you didn't experience any pain during your cleaning. Your comfort is important to us, and we're delighted that your teeth feel great after your visit.
We're also pleased to hear that our dentist was thorough in their examination and able to address any concerns you had. Being new patients from out of the area, we understand the importance of feeling confident in your dental care, and we're grateful for the opportunity to provide you with the same level of service you're accustomed to.
Fantastic experience: I love coming to Mid Columbia Dental. They are friendly and you feel comfortable right off. My son and his wife are patients and when we moved here they recommended this Dental Practice. We love this Dental staff.
Fantastic experience: Nobody likes going to the dentist but when I moved and had to get a new dentist, the staff at Mid Columbia Dental made me feel at ease. Everyone was so friendly and Dr. Stoker was gentle and compassionate. I’m so glad. I found them!
Fantastic experience: 100% recommend! They got me in the same day within a few hours! Got me in and out and an hour and entertained my kid the whole time. I absolutely hate going to the dentist but would come back here and not dread it!! 10/10
Wow! Kayla we are so honored by your review and your 10/10 rating! It is such a pleasure to serve you and give you the wow factor!
Fantastic experience: I have had extremely bad experiences at any dentist in the past. I haven’t gone in a while due to my experience in the pass. I went in for a visit today. I was extremely nervous, I ended up having to get some work done which made my anxiety even higher about being at the dentist. I left today, extremely thankful and grateful to have people who made my experience way better. I highly recommend them to anyone.
Fantastic experience: This is the best dental office I’ve ever been to in 37 years and that includes in Utah, too. I drive 40 miles one way to go to this specific office in Kennewick. I suffer from a decade of agoraphobia and I still go that far from home. That means I get a ton of anxiety even thinking about leaving home. I feel like this place has helped me with that by giving me positive human interaction and a comfortable office to look forward to. I’ve been able to leave home with no panic since December 2023 when I started going there. It’s given me back a lot of confidence with how they’ve fixed my teeth—which helped agoraphobia immensely. I have left home everyday in the last 8 months (it’s July ‘24). I used to not remember the last time I left home. Now it’s opposite. Good people and hope for your smile (plus getting your smile back) is life changing. You can forget you’re human when you’re dealing with a mental illness. If you have anxiety or anything else you’re concerned about with your visit, tell them! They will help! Everyone is so warm and welcoming. There’s a cozy waiting room which really is more of a cute farmhouse lounge. There’s coffee, water, WiFi, blankets, Netflix, heated chairs, a cute big and very clean restroom. Everything is clean. The people are clean. Somehow every single person there looks like they’re a model or could be one if they felt like it. It’s amazing what happens when you’re treated like an individual and a human. I would go on a cruise or a Christmas party with these people if I could and it would be so fun. I don’t even know them outside of this office. I don’t even care for Christmas or Cruises that much. I don’t write many reviews but this was worth the effort. I have had a LOT of work done on my teeth there so far. I’ve had 10 crowns, a bridge, cleaning, fillings, other stuff I’m forgetting. I’m now, finally, about to be finished with the teeth I’ve had problems with my whole life. This has been 37 years in the making and I thought I’d never see the day where I have nice looking teeth and be pain-free AND white. Nichole is amazing and will work with your insurance better and more aggressively than any other office you’ll go to probably anywhere. I’ve spent thousands of hours at Dentist offices since I was a kid so I know what I’m talking about. Side note I haven’t told anyone: My husband and I were looking at separating when we started going here and having one car + the mini roadtrip and needing appointments scheduled around the same times forced us to do something together. It’s been the roughest 8 months of our lives and that’s really saying something. I think we might make it. Haha. So basically… 5 stars.. times Infiniti.
Fantastic experience: Absolutely amazing experience. I have pretty bad anxiety with dentists, but I felt very accommodated and taken care of. The dentist and assistant who helped me out were very friendly, patient, and informative! I’ll definitely be returning every 6 months for preventative care.
Fantastic experience: Hi, this is Kimberly Norwood. The experience that I had admit Colombia. Dental was the great experience that I ever had in my life. They made me feel so comfortable willing to come back and complete the things that I need to be done I don't know would I would ever would have done that. Everyone one that I came in contact with was very nice and again. I will go back and I have lots appointments and i'm ready for them And thank you for the service. And I'll see you next time on my next appointment.Have a good day.
Oh Kim! Thank you for you amazing and kind review. We are so happy that you found us. We can not wait to help you reach your smile goals.
Fantastic experience: This is the first dentist office that I’ve gone to that has been able to keep me pain-free throughout the entire process. From the cleaning to getting 2 crowns, I was made fully comfortable and at ease with the whole process. Mid-Columbia’s TLC should be the standard for all dental experiences. I would highly recommend them if you’ve had any type of anxiety or painful treatment from a previous dentist in the past.
Fantastic experience: Just wanted give a shout out to the best dental crew in town. Dr Stoker, Dr Greer, Alex, and Jessica, you were all amazing today. Thank you for all your experience and attention to detail. Your team is the best!!!! and I will be referring everyone I know to your dental office. Amazing work, amazing staff, low costs and amazing experience. Thanks again team!!!
Fantastic experience: The dentists here are phenomenal and so are the dental hygienists and the front desk staff. Highly recommend, especially if going to the dentist scares you or makes you uncomfortable. The staff is simply amazing. 10/10
Fantastic experience: Jessica did my cleaning today, she is literally so amazing and kind. I was so nervous coming into the visit and Jessica made it 100 times better I felt like I was talking to a friend. Her customer service is 20/10!!!
Fantastic experience: I am not one to enjoy the dentist like many others but the service and care I experienced here was more than I could ask for!! They made me feel comfortable and gave me time to process my plan!! I would recommend them to anyone looking for compassion and care and the plans are way out of this world amazing!!
Fantastic experience: This place is absolutely amazing and they were able to get me in right away for my dental emergency. Even though, they could not perform the work there, they were able to get me a referral to a specialist that very same day. Very friendly staff and absolutely amazing service!!! Thank you. James
Fantastic experience: I had a terrific experience with Mid-Columbia Dental. From start to finish, the time was professionally managed, the environment was friendly and calm, and the staff was attentive to my care. After a very thorough exam, they made recommendations for repairing some neglected areas and we agreed on a treatment plan. I’m very happy with the service. :-)
Fantastic experience: Everything is always explained in a way I can understand that makes sense, they are very deligent on getting as much covered by insurance as possible and thorough on estimated costs so there isn't any surprises, I've had some bad experiences with other dental offices and have extreme anxiety at dentist appointments now but the office staff from the front receptionist to the back employees make me feel at ease, and not pressured to make a decision right at that moment on a treatment plan or feel bad if I don't proceed with what is suggested, they help any way they can and offer more than one option. I highly recommend this office if your wanting excellent care provided from billing to your dental care.
Thank you so much for sharing your experience with us! We're thrilled to hear that our team's dedication to clear communication, insurance coverage, and patient comfort has made a positive impact on you. Providing a relaxed environment where patients feel empowered to make decisions about their dental care is always our goal. We appreciate your recommendation and look forward to continuing to provide you with excellent care.
Fantastic experience: My experience was a positive one. The staff were friendly and welcoming and they made me feel comfortable. Here they don’t just care for your teeth, but they also educate you and communicate with you every step of the way. Very Happy!
Elani! We're delighted to hear about your positive experience! Our team strives to create a warm and welcoming environment where patients feel at ease. Education and clear communication are integral to our approach, and we're glad you felt informed every step of the way. Thank you for choosing us for your dental care, and we look forward to seeing you again soon!
Fantastic experience: We went in for an emergency appointment for my 4 year old who was in a lot of pain. They found out that she has an absess from hitting her tooth during a fall. Everyone We interacted with was very kind and patient with my daughter. I know that they probably don't have very many super young patients but they did a fantastic job keeping her calm. The dentist felt it would be best for my daughter to be seen by a pediatric dentist to pull the tooth. They found someone right away who was able to get her in the same day and her extraction for the tooth is set in the next few days. Thank you for being so kind to us. We really appreciate it.
We're so sorry to hear about your daughter's pain but grateful that you trusted us with her care during this emergency. Our team always strives to provide compassionate and gentle treatment, especially for our younger patients. We're glad we could assist in finding a pediatric dentist promptly, and we hope your daughter feels better soon. Thank you for your kind words and trust in our practice.
Fantastic experience: I had an excellent experience. The dental hygienist Cassie was very personable and professional. We had a great conversation that made the time fly. I normally avoid dentists but look forward to my next visit.
Fantastic experience: From the first interaction of making the appointment, you’re met with sincere kindness and respect. That just continues from the moment you walk into the door until you check out. Dentist’s aren’t typically my favorite appointments to make and I haven’t ever had an amazing experience. But this experience has changed my perception. I was actually HEARD. From expressing my concerns to just simply making a comment on a part of the cleaning being sensitive, the hygienist quickly adjusted and continued to educate and talk me through all steps. When the Dentist came in, I actually felt like I got the time with him, and the knowledge I needed to improve my own oral health. Mid Columbia Dental is an excellent place and I will definitely recommend it to everyone who asks!
HI Jess! Thank you so much for sharing your experience with us! We're thrilled to hear that you felt genuinely cared for from the moment you scheduled your appointment until you left our office. It's wonderful to know that we could change your perception of dental appointments and provide you with an exceptional experience.
At Mid Columbia Dental, our top priority is ensuring our patients feel heard and respected throughout their visit. We're delighted that our hygienist could address your concerns promptly and make adjustments to ensure your comfort during the cleaning process. Additionally, we're glad that you found value in the time spent with our dentist and received the knowledge necessary to enhance your oral health.
Your recommendation means the world to us, and we truly appreciate your trust in us. We look forward to continuing to provide you and others with exceptional dental care. Thank you for choosing Mid Columbia Dental!
Fantastic experience: I have received care from this dental office for 3 years. The receptionist are friendly and check in is easy. They always find every avenue to have the least out of pocket cost. The dental techs and dentists explain everything and are mindful of patient comfort. Yesterday my dad who moved in with me, but was not an established patient developed a dental infection. Despite not being an established patient he was given a next day appointment. My dad who is 92 years old needed a more complex procedure, they secured a same day appointment with an endodontist. AMAZING.
I'm thrilled to hear about your positive experience with our dental office over the past three years! We strive to make every visit as comfortable and convenient as possible, from the friendly receptionists who make check-in a breeze to our commitment to finding the most cost-effective options for our patients.
It warms my heart to know that we were able to provide prompt and attentive care for your dad, even though he wasn't an established patient. It's moments like these that truly embody our dedication to our patients' well-being. Securing a next-day appointment and arranging a same-day appointment with an endodontist for him demonstrates our commitment to going above and beyond for our patients, regardless of the circumstances.
Thank you for trusting us with your dental care and for sharing this heartwarming experience. We're honored to have you and your dad as part of our dental family, and we look forward to continuing to provide you with excellent care for years to come.
Fantastic experience: They got me in day of within less than an hours notice and were nothing but kind, and considerate and worked with me for my needs. Offered lots of options. Helped me pick the plan best for my situation. Highly recommend this wonderful office! The customer service from the Doctors to the assistants to the office staff have been nothing short of amazing. You don’t often hear about looking forward to going to the Dentist’s, but I will from now on with this group. Can’t thank them enough!
Thank you so much for your glowing review! We're thrilled to hear that we could accommodate you on such short notice and that you found our team to be kind, considerate, and attentive to your needs. Providing exceptional customer service and personalized care is at the core of what we do, and we're delighted that you had such a positive experience with our doctors, assistants, and office staff.
It's our goal to make each visit to our office as comfortable and enjoyable as possible, and we're thrilled to hear that you're looking forward to future visits with us. Your trust and satisfaction mean the world to us, and we're grateful for the opportunity to serve you.
Fantastic experience: The office itself was clean, modern, and well-organized, which immediately put me at ease. The waiting area was comfortable, and I appreciated the little touches like magazines and a refreshment station. During my appointment, the dental hygienist was incredibly thorough and gentle, taking the time to explain each step of the process and answer any questions I had. They made sure I was comfortable throughout the entire cleaning, and I left feeling like my teeth had never been cleaner.
We're thrilled to hear about your positive experience with our dental office over the past three years! At our practice, we aim to make every visit as comfortable and convenient as possible. From our friendly receptionists who make check-in a breeze to our commitment to finding the most cost-effective options for our patients, we're here to ensure your experience with us is top-notch.
It warms our hearts to know that we were able to provide prompt and attentive care for your dad, even though he wasn't an established patient. It's moments like these that truly embody our dedication to our patients' well-being. Securing a next-day appointment and arranging a same-day appointment with an endodontist for him demonstrates our commitment to going above and beyond for our patients, regardless of the circumstances.
Thank you for trusting us with your dental care and for sharing this heartwarming experience. We're honored to have you and your dad as part of our dental family, and we look forward to continuing to provide you with excellent care for years to come.
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