Manhattan Bridge Orthodontics
Information about Manhattan Bridge Orthodontics
Opening hours
- sunday: 10h-17h
- monday: 10h-19h
- tuesday: 10h-19h
- wednesday: 10h-17h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 10h-17h
Manhattan Bridge Orthodontics (MBO) is a top-rated orthodontic practice located in the heart of Chinatown, NYC, with a second location in Flushing, Queens. For over a decade, MBO has been helping patients of all ages achieve confident, healthy smiles using advanced orthodontic treatments, including Angel Aligners, Invisalign, braces, TADs, MARPE, and more.
Our experienced team of board-certified orthodontists takes a personalized approach to care, using the latest digital technology to create precise, customized treatment plans. We believe in honest communication, friendly service, and delivering results that last.
Whether you're starting your smile journey or looking for expert guidance, MBO is here to support you every step of the way!
Our comment from Best Dentists Club about Manhattan Bridge Orthodontics:
Manhattan Bridge Orthodontics (MBO) stands out as a premier destination for orthodontic care, renowned for its friendly and professional staff as well as its commitment to patient satisfaction. Clients have consistently praised the clinic for providing a welcoming and accommodating environment, making it especially suitable for families and individuals alike.
Some of the highlights of Manhattan Bridge Orthodontics include:
- Expert Staff: The orthodontists, including Dr. Bui and Dr. Zhu, are highly regarded for their expertise, professionalism, and genuine care for patients’ well-being. They take the time to explain procedures and answer any questions, ensuring patients feel comfortable throughout their treatment journey.
- Modern Facilities: MBO boasts a clean and modern office equipped with the latest technology, providing patients with a comfortable experience during visits.
- Flexible Scheduling: Patients appreciate the convenience of appointment options, including weekend availability, allowing for easier management of busy schedules.
- Diverse Treatment Options: Offering both traditional braces and Invisalign, MBO caters to the specific needs and preferences of each patient, making the treatment process more personalized and effective.
- Affordable Care: MBO provides competitive pricing for various orthodontic treatments, often noted by patients as being more reasonable than other providers.
Overall, the positive feedback from many satisfied clients underscores the exceptional care and results achieved at Manhattan Bridge Orthodontics. It's a highly recommended choice for anyone seeking orthodontic treatment, with a proven track record of transforming smiles while maintaining a patient-centered focus.
Manhattan Bridge Orthodontics: Reviews
Fantastic experience: I have nothing but great things to say about MBO. I was initially nervous to seek orthodontics as an adult after having a really bad experience with my ortho as a child. However, MBO completely changed how I felt about the process. I started Invisalign treatment in 2022 with a consultation with Dr. Chiang. The consultation was thorough: they scanned my teeth, took photos, and the ortho examined everything. Two months after this I got my aligners and started the process, which lasted about three years, maybe a little less. Management and the team are wonderful, they are very accommodating with scheduling and any questions you have. I’ve had to cancel and reschedule many times due to work, and they were always understanding and accommodating. I also paid for my treatment with a payment plan that made sense for me, which was very helpful in making the process affordable. I also found that MBO had more reasonable pricing for treatment compared to other orthodontists I met with. I just finished treatment and funny enough, I feel sad that I won’t be visiting them every few months, which speaks volumes! However, I love my results and had an amazing experience here. I would highly recommend them to anyone seeking orthodontic treatment.
Fantastic experience: Everyone here was very caring and nice! They made sure I wasn’t feeling any pain or discomfort during the procedures. (Especially the braces removal and tads removal) The place is very clean too!
Fantastic experience: Dr.Bui and Chassidy did a wonderful job I am very excited with my results!
Fantastic experience: Had a great experience with Invisalign! Friendly and answered all questions along the journey
Fantastic experience: Recommended to me by several people. Best price by far after comparing quotes from 3 separate offices. Had to do an additional 6 months (completely my fault) but the fee was waived. There's a reason why they're diamond tier.
Fantastic experience: I had a really positive experience with MBO. I opted for invisalign which worked best for my lifestyle. The whole process with smooth from the start and they are so gentle. Would recommend!
Fantastic experience: Great experience, office is really clean and neat. The orthodontists and assistance are also really nice. Definitely recommend!
Fantastic experience: This review is long overdue and I am happy to write it. All 3 of my kids got their teeth straightened at MBO and I am so glad we didn’t go anywhere else - the results achieved here are spectacular! All the dentists, their assistants and the entire staff are amazing! Super friendly, always professional and accommodating. Since you see them often during treatment, it’s so important to go where you feel welcomed and cared for - and MBO is the place! We as a family highly recommend MBO without hesitation. A big shout out to Dr. Bui - thanks for being so kind, gentle and caring!! You’re the best!!
Fantastic experience: I was recommended to get my braces here by a family member who did theirs here before. I am glad I came here. The orthodontists and staff here are amazing. They are kind, have patience and are dedicated to getting you to your great smile goals. I can’t be any happier. Definitely would recommend to anyone who need braces.
Negative experience: I made a new appointment with a different doctor at this clinic just to ask about one missing tooth. A few hours before, they canceled, saying my case was “too complex.” Last time, I questioned a $9,000 treatment plan from another doctor here. Now even when I switch to a different provider, I’m refused care. No referral, no real explanation. This feels like retaliation — not professional healthcare.
Fantastic experience: The place has super nice people, and they offered detailed treatments for my teeth. When I compared my teeth at the beginning of my journey to the end, I could see a clear difference between them, and I’m extremely happy with the result!
Fantastic experience: Highly recommend Manhattan Bridge Orthodontist! The staff is friendly, professional, and always makes me feel comfortable. My treatment is going great, and I’m already seeing amazing results!
Fantastic experience: Great service, very clean and professional clinic, completely transformed my teeth
Fantastic experience: I just finished my 2.5-year Invisalign treatment with MBO. I will give them a 5-star. They corrected the issues that my orthodontist at teenage years was not able to resolve. I had no gum recessions nor any side effects after the treatment. All the orthodontists at MBO are professional and patient. They cared for patient’s teeth health, aesthetics and personal preferences.
Fantastic experience: Great service. Great customer service. Great results. Would recommend this location to others.
Fantastic experience: I could not recommend this office enough! Wonderful, caring staff that take the time to listen to your needs. Thoroughly answers all questions. I've never had to wait to be seen, and making appointments was incredibly simple. I also was never up charged - I paid once for my entire 1 1/2 year Invisalign program and was never once asked to pay more. I had a large open bite and they were able to close it and make my teeth look beautiful. Just a really great, clean, caring facility. I really recommend.
Fantastic experience: I received Invisalign treatment at MBO for about 20 months (including revisions). The office is incredible, every aspect is well run. All the orthodontists and assistants who worked with me were kind, attentive, and professional. Special shout out to Dr. Zhu who got my smile to exactly where I wanted it!
Fantastic experience: Very nice staff and good experience fixing my teeth
Fantastic experience: 2 years of Invisalign, fantastic team, organized and attentive. 110% would recommend as your orthodontic team
Fantastic experience: I did my orthodontics treatment here using Invisalign. I think this is their specialty, and very happy with the result as my teeth are near perfect now in how they align and bite. I picked manhattan bridge orthodontics because: 1) they open on weekends, which was a huge plus for me; 2) the quoted price here was lower than what I was quoted at orthodontics office in Hoboken; and 3) the doctors here published research articles on Invisalign, which convinced me that they are experienced with this type of orthodontics treatment.
Fantastic experience: For Invisalign procedures, Manhattan Bridge Orthodontics is simply the best. Everybody at the office is super nice and super professional.
Fantastic experience: Dr. Zhu is amazing- she was extremely helpful and supportive throughout my treatment. Highly recommend her and MBO!
Fantastic experience: I’m recommended by my dentist to come here for Dr Chu. I was debating whether to go with traditional braces or Invisalign and she carefully assessed my case with pros and cons for decision making. She has been amazing throughout the process! The staff here are super friendly too. Highly recommended! Update April 2025: just finished my treatment and I have to say it again I really recommend Dr. Zhu!! She's super professional, patient, and incredibly sweet. She goes above and beyond to perfect every detail, even extending the treatment timeline to accommodate my wedding. The staffs are also always very nice!!
Fantastic experience: Best places ever, they help me a lot and are so kind definitely worth it
Negative experience: This place is unprofessional. I had a highly disappointing experience at Manhattan Bridge Orthodontics. After my first visit, the office requested a clearance letter from my dentist confirming I was eligible for orthodontic treatment. I got the letter promptly from my dentist and emailed it to them, but I never received any acknowledgment or follow-up. I reached out multiple times. They never valued customer's time and just wanted to reschedule another appointment and charge more consultation fee $50 each time. Weeks went by, and I still hadn’t received a treatment plan at all. Overall, Manhattan Bridge Orthodontics showed poor efficiency in scheduling, a lack of timeliness in their replies, and no clear process for communicating treatment plans.
Fantastic experience: I have been a patient at MBO for five years. It has been wonderful. The staffs are always so kind and patient, and they truly care about their patients. My teeth have never looked better than this before.
Fantastic experience: just got my braces off today and i love my results thank you Manhattan Bridge Orthodontics
Fantastic experience: I had the most amazing experience with very caring and joyful doctors. I am so grateful for the beautiful smile i have now.
Fantastic experience: My experience at MBO was genuinely really good, and I recommend it to anyone who is finding an orthodontist for themself or family (especially young children). I personally felt really safe, and was able to trust the people there immensely. The environment is clean, the technology is modern, and the attitude of everyone is just really friendly and professional. I also recently found out that I needed to move out of the country very soon, and they were able to handle it very well (I now have my braces off and am very happy with the results). The appointments are not scary at all, and the orthodontists are super nice and understanding. Overall, I am very glad that I chose MBO Orthodontics.
Fantastic experience: Dr. Bui is wonderful! they helped me through double jaw surgery.
Fantastic experience: I highly recommend Dr. Bui and the Manhattan Bridge Orthodontics team for anyone considering Invisalign. For a treatment I was hesitant to start, the entire experience was high quality. Every interaction was professional, friendly, and informative. Dr. Bui is excellent. Her expertise and professional manner gave me immediate comfort and confidence in the treatment plan, and throughout the overall process. Dr. Bui took the time to explain each step to make sure I understood my progress and she collaborated well with my dentist at key stages of treatment. The whole MBO team were always welcoming; the offices modern and clean; and scheduling/managing appointments was easy.
Fantastic experience: I'm really grateful to Dr. Bui, Trista and Sum for taking care of my teeth for five years. They are super nice and patient.
Fantastic experience: So thrilled with the results! Had two children serious ortho needs and MBO did a great job. Very professional setup, clean offices, nice and friendly staff and excellent reminder calls/emails. Highly recommend
Fantastic experience: This is the best dentist and orthodontist place I’ve visited by far! The doctors and the nurses are so patient with everyone and they teach the nurses in training so well too. Every time Ive only had good experiences with my appointments and after more than a year of invisalign my teeth has become so straight and perfect! I really recommend this place to receive the best type of treatments!
Negative experience: I initially had a great first impression of Manhattan Bridge Orthodontics. Dr. Kimberly Bui was extremely well-mannered, professional, and made me feel comfortable. She explained everything well, and I was excited to move forward with treatment. However, once I had questions regarding payment options and treatment differences, my experience with the management team went downhill. I originally reached out weeks before my appointment to ask about payment flexibility—specifically whether I could make deposits toward the $3,000 down payment before starting treatment. I received no response. However, once I booked an appointment to discuss aligner options (Invisalign vs. Angel Aligners) and financing, they suddenly responded—but instead of answering my questions, they canceled my appointment without even speaking to me. Rather than addressing my concerns professionally, I received a cold, impersonal email from the management team stating that my financial agreement could not be changed (even though I never asked for modifications, just clarification). It felt like they had already flagged me as a financial risk without even speaking to me. When I finally spoke with their assistant manager, she was polite and professional, but it was clear that their decision had already been made before the conversation even happened. It felt like corporate damage control rather than an actual effort to help a potential patient. To make things worse, after canceling my appointment without my input, they later emailed me saying I could reschedule—but now with a $50 consultation fee. This was incredibly frustrating since I had already been ignored for weeks and then dismissed unfairly. Key Issues with MBO: ❌ Dr. Kimberly Bui was great, but the management team made the process frustrating ❌ Ignored my initial inquiries for weeks ❌ Canceled my appointment without discussing it with me ❌ Assumed I was a financial risk instead of actually communicating ❌ Prioritized policies over patient care ❌ Only responded once I booked an appointment, but then refused to see me ❌ Tried to charge me $50 to reschedule after canceling me unfairly This place operates like a bureaucratic business, not a patient-centered medical office. If you’re looking for an orthodontist who listens and communicates well, I strongly recommend going elsewhere. I have since found a different provider who actually respects patients, answers questions, and doesn’t assume the worst before even speaking to them. Dr. Kimberly Bui was wonderful, but the way the management team handled this situation left me deeply disappointed.
Fantastic experience: Words cannot explain how grateful I am to have Dr. Buu and her team work on my Invisalign treatment. They have the highest level of friendliness and professionalism. I highly recommend this office to prospective clients.
Fantastic experience: Very good service! Everyone is super nice and helpful my teeth look great!
Fantastic experience: Manhattan Bridge Orthondontist is a great place if you want to get braces for your self or your child. They are very nice, have lots of patience’s with you, they tell you everything you need to know and they are very flexible when it comes to anything about braces. I definitely recommend anyone to come here. Like I said they are amazing!
Fantastic experience: Great place to get orthodontic work done. The doctors and staff members are very friendly. It was nice doing business with them.
Fantastic experience: My experience was excellent. The orthodontists and staff are really nice and experienced.
Negative experience: Updated Review: I think it's only fair I give an honest review since I'm not fully satisfied. Upon my last day of completion I was told to let 1-2 years for it to "settle" into place which has now been that time frame. When I first started I was with a different doctor the first year. I recall 4-6 months in the right side of my teeth started losing its bite and I mentioned that to the dr and she started adjusting my trays to move the right side of my teeth inwards towards my tongue. Few trays in now I can feel that my right side has shifted very inwards and leaving my left side more curved out. So to say that u-curved shape of my teeth has been distorted (still not bite contact). Eventually as I switched over to Dr. Chang since he was a sub one day and I did feel more comfortable with him but I think by this time it was too late to reverse and start over so he just proceeded through to completion. I wake up every morning noticing this uneveness when I take out my retainers, smile in photos, meetings, and it bothers me as a customer.. I went back recently for a follow up on this matter but was told it could be tricky to do refinements because it would be alot of work and would be very expensive, and that maybe it's just time to accept and move on. I do feel because there was a mistake I should of been offered a free correction. I guess there is nothing I can do but "accept" the matter. Previous Review: The best orthodontists in NYC! I came here to get Invisalign with Dr. Chang and I’m extremely satisfied with the attention to detail and care. I left feeling confident with my teeth and recommended my sister to come here as well. It took longer than I expected but that is most likely due to the perfection I wanted. Overall I recommend this place for Invisalign procedures. Office is also super clean!
Fantastic experience: Really enjoyed the thorough process to align my teeth here at Manhattan Bridges. The doctors here are nice, and highly detailed. Highly recommend.
Fantastic experience: Thank you MBO for a great experience! I’ve been coming here over the past year for Invisalign and I couldn’t be happier with the results. I highly recommend this team!
Fantastic experience: Jenny and Rachel are super welcoming and nice . My daughter was comfortable with them. I live in Brooklyn and drove over 45 mins to get there . It was worth it
Fantastic experience: Very patient team, great results, provides reminders for upcoming appointments, thorough appointments. I’m happy with my teeth; having a very crooked and crowded smile before, I finally have a wide and straight smile with lots of teeth showing
Fantastic experience: I had an incredible experience with Dr. Bui, Dr. Zhu, and the team throughout my two-year Invisalign treatment. They were always professional, attentive, and genuinely cared about my progress. The results exceeded my expectations, and my teeth look amazing! I highly recommend them for anyone considering Invisalign or any other dental work. Thank you, Dr. Bui and Dr. Zhu, for the excellent care
Fantastic experience: Great service !! I’ve been coming here for over 2 and a half years and have had a wonderful experience with the people working with me ! Highly recommend for young children as well
Fantastic experience: MBO is the best! The doctors are extremely professional and friendly. The staff and front desk are equally as personable. They offer both, traditional braces and Invisalign. The whole process to get treatment was a breeze and every appointment was well worth it!
Fantastic experience: I am incredibly grateful for Dr. Jenny Zhu, my braces dentist. She is exceptionally patient and takes her time to ensure everything is done perfectly. No matter how much extra time and effort it requires, she is committed to getting it right. I truly appreciate her dedication and the care she shows for her patients. Dr. Zhu is not only skilled but also very kind to everyone around her. She always takes the time to thank her staff for their work, which shows her genuine appreciation for her team. She is also incredibly gentle, making every visit a positive experience. I am so appreciative of Dr. Zhu and highly recommend her to anyone looking for a dentist who truly cares about their patients' well-being. I also recommend my students who wants to become an orthodontist to apply an internship there. Mankei
Fantastic experience: Great experience with my Invisalign treatment over 2 years. All round good experience with professional and courteous dentists and staff. Would recommend getting your ortho treatments done here!
Fantastic experience: Dr. Zhu and her staff, were very attentive and thorough throughout the 16 months process with the Invisalign retainer and final permanent retainer. Great Doctor care and attention to detail and got my teeth to realign back to normal.
Fantastic experience: Amazing experience with my Invisalign treatment. Dr Zhu and Dr K are super professional and patient. All the staff are nice and understanding. The treatment is smooth and never feel pain at all. Highly recommended.
Negative experience: When I got braces a while ago I noticed that my middle top and bottom row were not really aligned. I assumed this would get fixed later but it didn't even with retainers. I got told that since I am growing my jaw is shifting which is why and they offered to put holes in my retainers and use rubber bands to fix it. This did not do ANYTHING and actually ended up warping my retainers. I had actually noticed that my front middle teeth shifted extremely fast after braces. I asked if I should actually continue 24 hours of wear even after the recommend 3 months and was told that I was fine. Clearly not because I had to endure 5 minutes of pain every night trying to force my teeth into my retainer. It got worse after my retainer started warping from the rubber bands. It escalated to 10 minutes and I could not sleep well everyday especially since I am a student. Much later during a regular dentist visit, I informed them about the pain since I found out I had gingivitis. They told me that I shouldn't have any pain putting the retainers on and that I needed to get braces again. I gave up wearing them after that and this is the only part that I acknowledge was my fault but my teeth are now back to the pre-braces state. I do regret this but it doesn't change the fact that my mom basically wasted $4k when my teeth are this bad.
Fantastic experience: My time at MBO has been wonderful! The team always kept me up to date on my treatment plan. All the doctors were amazing. The office is very modern and clean and I never had to wait more than 15 minutes for my appointment. Definitely recommend for anyone looking to start their braces/aligners journey!
Fantastic experience: Really enjoyed my treatment here. Doctors are very patient and knowledgeable. Every visit I felt taken good care of. Highly recommend!
Fantastic experience: Staff were very supportive and informative throughout the duration of my braces. I would highly recommend coming here for anyone else who is looking into getting braces.
Fantastic experience: Had a great Invisalign experience here at MBO! All the staff were friendly, doctors were knowledgeable. Would recommend this office to anyone!
Fantastic experience: Recommend it to everybody, had my aligners and bracelets done here, staffs are super friendly. Doctors are great and professional.
Fantastic experience: The team of dentist and staff at MBO are awesome. I’m usually in and out of my appointments. Most importantly, my teeth and bite are nice and straight. Thanks Dr. Zhu, Dr. Bui and MBO staff!
Fantastic experience: My son got Invisalign and my daughter got traditional braces from here. They come highly recommended and we couldn’t be happier about their service. The team really works hard to make sure you have the best experience. From orthodontics options, planning, billing, scheduling, they are true professionals. My daughter’s braces came off today and her teeth looks beautiful! Contemplate no more, choose Manhattan Bridge Orthodontics
Fantastic experience: I finished my teeth 2 months ago and owe Dr. Bui and her great team a 5-Star review! I had crossed bites, crooked teeth and asymmetrical jaw (which required jaw surgery if I needed the so called perfect smile”). I went to another orthodontist before and she refused to help me without the jaw surgery! I told her I only needed tidy teeth and no need to fix my jaw! Fortunately Dr. Bui took me under her wing and helped me achieve my “perfect smile”! She really tailored to her customer’s needs eg when I told her I didn’t want a straight fixed retainer; she listened and helped me custom a W-shape fixed retainer! Even it took 3 years to complete my treatment, I’m still amazed at my new smile every morning and I finally don’t need to hide my teeth when I smile!! Also shoutout to everyone in the office from front desk to dental assistants, you guys all made me feel welcomed and at ease! I have no issues recommending everyone to do their treatments here!
Fantastic experience: The doctors are knowledgeable, professional, and friendly. They always take the time to listen and address each patient. The nurses/assistants are wonderful as well! Great experience every time, highly recommend!
Fantastic experience: Manhattan Bridge Orthodontics is the best! Throughout my entire process they were very nice, welcoming, and always asked if I had any concerns. They were thorough and made sure my teeth were perfect! I am overjoyed with my results.
Fantastic experience: I had a great experience here and I love how nice all the nurses and doctors are. My favorite part is the claw machine they have in the front. I feel like it really encourages patients to take good care of their teeth.
Fantastic experience: I wanted some small adjustments for my teeth and was able to go with Invisalign. Dr. Chiang and co were great and made it an easy process. They worked with me to have my teeth mostly straight by the time I got married and I’m very grateful. I highly recommend MBO.
Fantastic experience: Dr. Zhu and the staff are just so amazing and so kind! I never once had a bad experience. I’m very satisfied with the result of my orthodontic treatment, which was a long process, but they really made it easy and pleasant for me. Thank you! 100% recommend!
Fantastic experience: I love my new teeth! I have been on my braces journey for 3 years and today I finally got them off. Everyone at the office is so sweet and welcoming. I felt comfortable on every visit. I highly recommend anyone to come to Manhattan Bridge Orthodontist!
Fantastic experience: We love Manhattan Bridge Orthodontics! Staff is friendly and professional, and it’s easy to schedule my son’s appointments at times that our convenient - including after school on week days and weekends.
Fantastic experience: I received Invisalign and I COULD NOT RECOMMEND THEM ENOUGH!! I’ve had some really traumatic dental experiences in my past and they were so kind and talked me through every step of the way. I went a very conservative approach to correct the issues caused by previous dental experiences and they were totally on board even though it took many years to complete. If you are looking for the sweetest, warmest most thoughtful doctor ever, I recommend Dr.Bui. There was also a dental assistant by the name of Rachel I highly recommend as well as their bedside manner is UNMATCHED. Dr.Bui worked with my antics, when I was ready to give up from so many years, she gave me a pep talk, when my tooth started to crack she brushed it off and gave me solutions with my Invisalign while I got my tooth repaired. Literally the best tooth fairy a girl could have. Manhattan Bridge orthodontics has my heart! Love you guys!
Fantastic experience: You feel warm and welcome when go to Manhattan Bridge Orthopedics, all the doctors are knowledgeable and patience, all assistants are nice and work efficiently. Mostly on time for your appointments and they always send you reminder for the next appointment. It is easy to reschedule appointment's and help desk is very friendly and helpful. I highly recommend MBO to anyone who wants to fix their teeth.
Fantastic experience: I come here for their Invisalign treatment and it’s always the best service! Staff is always very kind and welcoming, and will walk you through the entire process. Highly recommend coming here!
Fantastic experience: The entire staff and orthodontists at Manhattan Bridge Orthodontics are well trained, professional, and most importantly, caring. They take their time in providing the best outcome for a beautiful smile. Dr. Bui is highly qualified, kind, and clearly cares about her patients. She is always respectful to me, and has a calm, tranquil approach while I'm in the chair. I completed my treatment yesterday and I couldn't be more pleased.
Fantastic experience: I had a fantastic experience at this orthodontics with Dr Chen and Dr Zhu! After a year of orthodontic treatment, I'm extremely satisfied with the results. I had previously undergone orthodontics elsewhere and was quite unhappy, but I’m glad I eventually come to MBO. The pricing at MBO is very reasonable, and the orthodontist and staff there are incredibly patient and friendly. The office in Flushing is not only beautiful but also provides a pleasant and comfortable environment for patients. I highly recommend this place!
Negative experience: I received a recommendation from a friend who was undergoing orthodontic treatment at this clinic. Initially, I had some reservations when I saw the numerous 5-star reviews on Google, but I chose to trust my friend's judgment, even though she had to relocate and continue her treatment elsewhere. My experience was with Dr. Bui, and for the most part, the treatment went smoothly until the later stages. I'm providing a 1-star rating due to the following issues: After nearly two years of treatment, it felt as though the doctor was in a hurry to complete my treatment, despite some remaining minor issues, such as wider gaps between certain teeth. I was assured that the retainer would address these problems, but it didn't. Two months of wearing the retainer didn't resolve the issues as promised. When I contacted the clinic, they scheduled an in-person visit. A new retainer was created, which took four weeks. However, after just one day of wearing the new retainer, I experienced discomfort in my gum area and noticed the gap between my upper front teeth widening. I reported the issue promptly and visited the office again, where the doctor attempted to fix the pinching issue by polishing the retainer. Once again, I was told that the retainer would eventually resolve the gap issue, and I was instructed to wear it for at least two weeks. As expected, the gap between my upper front teeth worsened after two weeks. I contacted the clinic, and they scheduled another in-person visit. This time, they provided a small set of new aligners instead of a retainer. I was asked to pick up the new set of three aligners after four weeks. When I tried them on, they felt extremely tight, tighter than any previous aligners I had worn. The nurse and doctor assured me that this tightness was normal and that I just needed some time to adapt. Reluctantly, I decided to trust the doctor once again. Unfortunately, the aligners gave me a headache after a few hours, and I was unable to put them back in after taking them off for lunch. I reported the problem to the clinic once more, and they scheduled yet another in-person visit. During this visit, the nurse examined the aligners and mentioned the possibility of additional charges for further treatment. I was taken aback by this threat, as I believed the issue was due to their treatment. The doctor eventually intervened and agreed to waive the additional charges. After four weeks, they provided me with six new aligners and retainers, but not without emphasizing that my treatment had concluded and any further retainer check visits would incur a cost. I have now been wearing the retainer (following the six sets of aligners) for two months. While there has been some improvement, there are still gaps between my two upper front teeth, as well as another area with a wide gap. I am unsure whether to contact the clinic once more to address these lingering issues. I acknowledge that orthodontic treatments can encounter various challenges, and I don't hold the doctor entirely responsible for these issues. However, what disappoints me is that the clinic failed to acknowledge the doctor's responsibility for the problems and declined to offer additional complimentary adjustments for my overall treatment, even though there are remaining issues that need to be addressed.
Positive experience: Dr. Zhu was very nice and patient with my daughter getting her underbite fix. After the treatment my daughter can smile with confidence and not to have to bite herself as much when she is eating. Dr. Zhu has a low and friendly tone and smiling even my daughter doesn’t always listen. My daughter still comes here for revisit and later on for braces. The staff here are nice and mainly the place is clean. I wish I have an orthodontist like Dr. Zhu who would take me on as a customer but I pass that age. Customers get rewarded with coins to play the crane machine. The prizes are consist of the latest plushies. Kids and adults love it. Don’t wait any longer to get your child’s teeth looking healthy and smile beautifully. I highly recommend Manhattan Bridge Orthodontics located in Chinatown that still offer delicious food after seeing the orthodontist.
Fantastic experience: The doctors and staffs are prefessional, nice, patient, and welcoming. My kids have been going here for 2 years, they love it here! I recommend coming this place because it's very clean.
Fantastic experience: Great first visit at Manhattan Bridge Orthodontics. Courteous, efficient and professional.
Fantastic experience: The staff there are really nice and will take the time to answer your questions. My 2 kids had a great experience and love this place!
Fantastic experience: Phenomenal place to make you smile! This place deserves 10 stars. My, well, our story started almost 20 years ago, when we were trying to find a solution for my son’s sever underbite. Thanks to this place, my handsome young man does not shy from showing his beautiful smile. A couple of years ago, it was my turn to work on my teeth. Perfect result!
Fantastic experience: I have been receiving Invisalign treatment from Dr. Jenny Zhu and the experience has been AMAZING. She is not only an amazing orthodontist (love the results!!) but also just a kind kind person. I had my wedding a few weeks ago, and Dr. Zhu went out of her way to remove all of my teeth attachments so that I can have my teeth whitened for the wedding (she will be binding them back after the wedding). Thank you so so much Dr.Zhu!!
Fantastic experience: really amazing view and the doctors are really patient with kids
Fantastic experience: Had a great experience the past few years with MBO, they have always been incredibly kind, compassionate and knowledgeable. They even provided a great amount of flexibility in communication and were realistic about the possible outcome each time. I highly recommend this place to anyone who wants a comprehensive care and kind treatment!
Fantastic experience: Wow, it has been 2 and a half years more or less for my son coming to Manhattan Bridge Orthodontics. Today marked the last day of his journey. Removal of the braces and retainer onwards. We surely enjoyed our experiences with this wonderful Orthodontics place. All of the orthodontists and staff are very professional, knowledgeable and caring. We see that his overbites are being corrected. We certainly very grateful for the result we see. We would recommend anyone coming here for any dental corrections. My son definitely can smile with confidence now. Thank you so much.
Fantastic experience: My experience with MBO was amazing, I’ve been in treatment with them for 2 years and they’ve done nothing but help me feel comfortable throughout my whole experience. Sad for this to be my last visit but happy to have gone through this journey with them.
Fantastic experience: Since this is my first time going to a place to fix my teeth structure. The bracelet treatment was well done. This is no shadow of a doubt the best experience I had being in here with no regrets. This place also has an extremely well executed treatment of handling their clients with care, 10/10.
Fantastic experience: MBO has one of the best customer service. They are very thorough with explaining the steps and stages of my child’s care. They are quick and my son love it here. The staff are very friendly. I highly recommend this place to everyone.
Fantastic experience: Finally finished my Invisalign treatment at MBO and I am so happy with the results. It’s been almost 2 years of treatment but I am really satisfied with how my teeth look now. Everyone at the office is very friendly, professional, and accommodating. They encouraged me to speak up if I was not satisfied with anything during the treatment and they were more than willing to accommodate my requests. The office is extremely clean and they have all the newest technology (nothing like the orthodontist I went to as a child). Overall I would highly recommend MBO for your orthodontic treatment. I’m so happy I made the leap and decided to pursue treatment for the second time in my life - I’ll definitely wear my retainers this time.
Fantastic experience: This has been a wonderful experience! The doctors and staff at MBO have been nothing but attentive, patient, and kind. If I had to restart my Invisalign journey, I would easily pick MBO to guide me through it.
Fantastic experience: Dr.Chiang is very careful, knowledgable. He is the best is giving you the best smile. He makes the process very comfortable and easy! The people in office are so polite and nice. I always feel like a family member when I walk in or call in for a question. :D
Fantastic experience: MBO is the best orthodontic office in the city! I cannot express how satisfied I am with my treatment. The staff are amazing people, friendly, and have always gone beyond to make me feel welcomed. Dr. Zhu and Dr. Chiang are the best at what they do!
Positive experience: Personally, I will give this dentist a 4.5 star. 4.5 star is made out of a nice and clean environment to stay at. They also have put on soft music to make the customer relax if they’re scared of the dentist. Not only that, they also have interesting programs for people to participate in. Their attitude for serving are very professional and nice. The only reason that I didn’t give a 5-star is that there will always have an improvement in everything.
Fantastic experience: I had an amazing experience getting my braces done at Manhattan Bridge Orthodontics. Dr. Chiang was diligent with making sure my teeth were shifting properly and that I was satisfied with my smile. I would highly recommend coming here for orthodontic treatment!
Fantastic experience: **LATE REVIEW (Sorry!)** Wow! I had such a great experience at Manhattan Bridge Orthodontics! I was on YouTube one night and came across a video, I watched it, and was "sold!" Everything about it made me want to call and schedule an appointment immediately! After going to other orthodontists that weren't a right fit for me, I decided to call Manhattan Bridge Orthodontics. Upon arrival, the waiting area is colorful and inviting. Karen was welcoming, checked me in, and I only waited a few minutes before I was called for the first part of the consultation. Once I was in the examination room, I was informed to rinse my mouth with mouthwash. Salma asked me a few general questions before she began to take photos of my teeth. After all the photos were taken, I then met with Dr. Zhu. She was patient, had excellent "bedside manner", and explained the best braces and the length of time it would take me to have them on. The last part of my consultation was to review the financials. I met with Karen again and she went over the different types of plans. Overall, my experience was beyond excellent and extremely thorough. The office and rooms were modern and squeaky clean. From beginning to end, my visit was more than I had expected and I felt comfortable being there. From Karen, Salma, and Dr. Zhu, they each took the time to explain each process. They were all excellent and I could tell they are caring with their patients. I was pleased with the customer service and I had a wonderful experience. Thank you!
Fantastic experience: Great dental office with professional, caring staff and service. Been coming here for my child’s Invisalign, working out well. Just offered and provided product with effective whitening for my child’s teeth without being too harsh. Truly caring office staff. Highly recommended!
Fantastic experience: Loved, loved, loved receiving treatment here! They have been nothing but kind and determined to help correct my smile. I began treatment while in college and when I moved away, it was hard to come back to NY consistently. The team here worked with me every step of the way. Even with delayed visits due to the pandemic, they emailed and called to check in on my availability. This has been such an amazing journey! Thanks to everyone at MBO! A lovely facility and team, I recommend to any and everyone!
Fantastic experience: Started my Inivisalign journey back in June 2020 with MBO and was instantly amazed by how helpful and nice the staff was. I was always made to feel at ease. Dr. Bui did not back down from the challenges we faced and eventually got the results we wanted. I would recommend MBO to anyone in need of braces/Invisalign in a heartbeat. Thanks!
Fantastic experience: Amazing office and cleaning environment. The office is very clean, the staff is very patient. The kids always look forward to their appointments.
Positive experience: The whole process took 16 months. At first I regretted it after getting those attachments on my teeth, but MBO supported me and helped me through it (polishing them off so they were less sand-papery). Overall, happy with the service and treatment. Sometimes long wait times due to be overbooked though.
Fantastic experience: Love going to my appointments here. The staff and doctors here are so friendly and answer all your questions and really take their time to perfect your teeth. Very happy with my experience here
Fantastic experience: MBO staff are amazing, very receptive to patients needs, and friendly. I had an Invisalign treatment and when personal circumstances made it hard to wear my aligners, they graciously redesigned my treatment to make sure I was still on track to have straight teeth.
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