Moss Family Dentistry, Formerly Bateman
Information about Moss Family Dentistry, Formerly Bateman
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-12h
- saturday: (closed)
Our practice offers cosmetic dentistry services including dental fillings, crowns, bridges, veneers, and teeth whitening. Our general dentistry services include dental implants, root canals, gum procedures, and dentures. We also provide preventative dentistry services from dental exams and cleanings to x-rays. Our comprehensive treatment plans include education and prevention to help you keep your smile beautiful and healthy. Bateman Dentistry is committed to high standards. Each of our providers and dental hygienists are fully-trained and certified and dedicated to providing a positive experience for each and every patient.
Our comment from Best Dentists Club about Moss Family Dentistry, Formerly Bateman:
Moss Family Dentistry, formerly known as Bateman Dentistry, has built a strong reputation for providing excellent dental care in a friendly and welcoming environment. The experienced staff, including hygienists and dentists, are dedicated to ensuring patients feel comfortable and valued during their visits. Many clients have shared their satisfaction with the attentive and professional service they receive, noting how the team goes above and beyond to make each experience as pleasant as possible.
Highlights of Moss Family Dentistry include:
- Exceptional Customer Service: Patients frequently express appreciation for the warm and personal touch from both the clinical team and the administrative staff.
- Efficient Care: Many reviews highlight minimal wait times and timely appointments, allowing for a smooth experience.
- Competent and Caring Staff: Dr. Jake Bateman and other team members are praised for their skills and compassion, making dental visits more enjoyable for every patient.
- Family-Oriented Atmosphere: Moss Family Dentistry treats patients like family, fostering long-lasting relationships and understanding individual concerns.
Overall, Moss Family Dentistry is a trusted provider that continues to receive positive feedback, and many patients look forward to their appointments in a place where they feel truly cared for.
Services and Treatments
Moss Family Dentistry, Formerly Bateman: Reviews
Negative experience: Dr. Richard and his son made this place the best. Since Moss took over everything has declined. Dr. Moss upon first time meeting a long standing patient was definitely no bed side manner friendly. The hygienist that did my cleaning the last several times was rough and talked more than she cleaned. I canceled an appointment and yet they still charged me $45 no show fee. I called to pay and advised person to remove any future appointments as I would not be back. No apology, didn't seem to bother her at all that a long standing regular client was leaving. Didn't ask why or try to ask me to stay.
Thank you , Kathey!
Negative experience: Jake Bateman and the staff are amazing. People that truly care about your smile!! People helping people, with a great kindness and attitude EDIT !! THIS WAS FOR BATEMAN DENTISTRY!!! ANDREA MOSS - DISMISSED ME FROM THE OFFICE FOR ZERO REASON GIVEN. IN MY OPINION IT WAS BECAUSE OF THE FACT I HAVE TATTOOS AND DONT MEET HER STANDARDS. I STILL HAVE YET TO FIND ANOTHER DENTIST. I HAVEN'T HAD LOWER JAW TEETH SINCE April 2024. NO CHEWING .. SHE LEFT ME COMPLETELY WITHOUT A DENTIST IN THE MIDDLE OF TRYING TO HAVE MY TEETH REMOVED AND IMPLANT DENTURES PUT IN. DEVASTATING!!!
Hi, Leslie. Thanks for your review. Glad to hear you had a great experience.
Negative experience: The lady on the phone was rude didn't let me finish my concerns amd hung up, based off of that I won't be coming your dentistry.
Fantastic experience: I’ve been going to Moss Family Dentistry in Kingsport for about a year now, and I couldn’t be happier with the experience. The service is always fast and easy, which I really appreciate. Everyone there is so nice and welcoming—it makes going to the dentist a lot more pleasant! From the front desk to the hygienists and dentists, the whole team is friendly and professional. Highly recommend if you’re looking for quality care in a warm, efficient environment.
Negative experience: Very deceptive advertising for their office. When you click on the "website" it takes you to Bateman dentistry, which Moss bought in 2023, so the rave reviews are for Bateman and not Moss.
Negative experience: After Dr. Bateman sold this practice, this practice went downhill. Dr. Whittaker Moss is a joke. Do yourself a favor and find yourself a new dentist. I had been a patient of Dr Bateman for years and always satisfied with the care I was given. I went for my next cleaning and I saw Dr. Whittaker Moss. He spend a minute with me and had no personality. Also didn’t do anything for my toothache I was having. So disappointed in the care I received that day.
Fantastic experience: Jenny has been my hygienist for many years and is the only one I trust with my periodontal issues. Dr Whitt makes the visit comfortable and pleasant.
Fantastic experience: I never have to wait long once I check in. The hygienist, Whitney, is amazing. I have seen all the dentists in the office and every one is very informative, knowledgeable and caring. The lady at the front desk, Christina, is an asset to the office. I never have to give her my name, she knows it. She is a gem, personable and always very sweet. She is one of the reasons I continue to go there. I used to have such a fear going to the dentist and avoided it for way too long. That all changed once I went to this office for a wisdom tooth issue. It is a half hour drive from my house but it is worth the drive for me. I am patient for life.
Fantastic experience: Wonderful job all around! Staff and doctors are always so helpful and friendly with every visit.
Fantastic experience: Honestly the best place I have ever went for a teeth cleaning. The hygienist I use everytime is the absolute best. The new doctors there are so friendly and inviting. I love this place!
Fantastic experience: I travel 3 1/2 hours to see my dentist. I lived in Kingsport 25 years and I always went to Dr. Bateman. I like their Dental Hygienist also. I always have a great experience.
Fantastic experience: I was very pleased with the care and attention of the staff, from Colleen, to Whitney, to Dr. Moss. I was admitted very quickly, and my visit was very thorough and pleasant. I would highly recommend them!
Fantastic experience: Great place to go for dental care! After going there for treatment on several occasions I've been pleasantly surprised at the outstanding care I received each time. Dr. Jake and staff really do care about their patients and they take time to explain everything. You won't be disappointed with the care given, or the fair prices charged. Karen is a great dental hygenist, very gentle and professional.
Nick, Thank you for your kind review!
Fantastic experience: It is always a pleasure to see the smiling faces at Bateman’s Denistry. Many of us will miss Dr Rick who shared his talents with his patients for many years. Whether interfacing with office staff or in the exam room you can expect the best of care. Thank you Jenny for your friendship and your good dental care for many years.
Fantastic experience: This office is always great at keeping an eye on potential dental issues and are extremely professional. Diane (dental hygienist)! is a pleasure to visit and my mouth feels so much better when I leave the office.
Fantastic experience: Jenny is the best hygienist! Always kind and caring. My teeth feel amazing - after having my teeth cleaned.
Fantastic experience: Dr Bateman is very knowledgeable & understood what I was referring to even when I didn't have the correct terminology. He took my concerns with patience and helped me make the decision I can get behind. I appreciate everyone in the office! You have a fabulous team!
Thanks Lavinia for those kind words! You were great today. Rick
Fantastic experience: Appreciate the excellent professional care of Dr.Jake Bateman and his staff, Very capable,affiable,and available. Excellent dental care in a caring fashion sincerely appreciated. There is talent,and then there is talent. Dr.Jake Bateman and his staff set the gold standard.
Mack, thank you for the wonderful review! We appreciate you!
Fantastic experience: Great staff very professional an knowledgeable an very efficient! Did a great job on my cleaning a check up today very pleased with my new dentist !
Fantastic experience: Great staff!! I’ve been with this dental group for many years and highly recommend their services.
Thank you Rick for those kind words Hope your Jenna is enjoying college
Positive experience: Receptionist does not “fit” with the rest of the facility… argumentative and a downer; also responsible for charges not applicable. Check your accounts! This advice is from more than two encounters. The remaining staff are courteous, helpful and genuinely engaged. Could not be more receptive and do a great job. Shout out for Christina ❤️ She is calm, helpful and patient- has your best interest in mind. Give ‘em try- even though we miss Dr Rick greatly.
Fantastic experience: Karen is such a nice person and easy to talk to. She did a great job cleaning my teeth!
Fantastic experience: Hello to all who read this post. My experience with Bateman Dentistry was a blessing. All the staff were very professional and caring for their clients. Recommend them for any dental needs you have.
Fantastic experience: I enjoyed the interaction with the staff . I was told about every step of my procedure. The hygienist was very gentle and I had no pain. The dentist came in as soon as she was done and discussed my results. I was given my next appointment and I was on my way. You don’t get any better than this! I was very pleased.
Fantastic experience: Always a positive interaction with the team at Bateman Dentistry! My family has trusted BD with our dental health for almost 40 years. Have never been disappointed with their skills, attention to detail, or patient focus. Great team! Some new faces, but the same dedication we have always received from Bateman Dentistry.
Fantastic experience: These people are all Wonderful. They we're also professional and showed that they cared about your well-being. Dr Rick was sensational and really cared. I highly recommend this dental office to everyone. Thanks again for wonderful service.
Thank you very much for your review. Hope to see you again!
Fantastic experience: My experience was exceptional as always. The staff is always courteous, and professional and Whitney did a great job.
Negative experience: After the buy out of the practice I won’t be back. I have went to Bateman for at least 6 years with nothing but good feedback and results. Unfortunately after seeing my new dentist I have now had nothing but problems. I never felt fully informed about what or why I was having work done. I didn’t listen to my gut and now it has led me to my first root canal. I was told the wrong tooth needed a root canal. If I listened to the advice of the dentist I would have had unnecessary work done. I will have to see a periodontist to have work done to fix the damage to my tooth. Followed by further treatment by a dentist. What happened to me is now going to cost me THOUSANDS of dollars to fix(insurance will not cover). Bateman dentistry is just no longer a safe fit for me.
Fantastic experience: Staff will make you feel at home topped with professional dentistry. Very honest, friendly , and thorough. Thank you all it’s so hard to find honest friendly people anymore.
Thanks, Jeff!
Fantastic experience: Dr.Jake was great when he did my filling. He is fantastic at what he does and his hygienist that helped was great too. All the staff is great and their kindness is outstanding. Donna is also fantastic that does my cleanings. I highly recommend Bateman Dentistry for all your Dental needs.
Tammy, we are so happy you enjoyed your visit! Thank you for taking out time to leave us this review.
Fantastic experience: I am convinced that every position at Bateman Dentistry has the job requirement of, "Must be an incredibly nice, welcoming person," because that has been my experience in my years as a patient here. When you think of a dentist's office, a lot of people would imagine a very boring, clinical experience; when you're a patient at Bateman, you're immediately greeted with a warm welcome and catch-up (Christina!), and in my experience, I've never been in the waiting room longer than 10 minutes, and even that is rare (though, I'd gladly wait longer for their service!). My hygienist today (Whitney!) remembered me well from prior visits and is an absolute joy to converse with, and is stellar at checking in with you during your cleaning. She clearly prioritizes your comfort and needs rather than trying to push you out the door for the next appointment, and it's endearing and appreciated. Rather than jump right into cleaning, Whitney made sure to ask if I had any issues or concerns since my last visit, and made sure to thoroughly examine the area I described. It is refreshing to have a medical professional take your concerns seriously without a handwave, and Bateman has always been wonderful about this. Whitney (and every other staff member I've seen) are PAINLESS and FAST - on the right day, I could fall asleep during a cleaning. Coleen checked me out at the front desk following my visit, and once more proved that all of the staff here are just good people that don't see you as a walking pair of teeth. Let me say this: I'm an introvert at heart, and could gladly go through my entire day without a conversation; I LOOK FORWARD to my visits here, because of the people. Christina, Whitney, and Coleen - thank you and sorry if I misspelled your names!
Fantastic experience: Coming from someone who hates the dentist this is by far the best experience I have had. The staff is super friendly and caring but my anxiety right at ease. Highly recommend Batman’s Dentistry
Positive experience: Treated with respect and didn't feel judged because of the condition of my teeth. Treatment was great and everything that was done was explained.
Fantastic experience: Diane is the best. She did a deep cleaning on my teeth that was very thorough and, what was best, it was pain free.
Fantastic experience: I have always had positive experiences at Bateman Dentistry. The staff are very welcoming and warm. Smiles are abundant and shared by all. Everyone is very competent and professional. Would highly recommend!
Jenny, thank you for this kind review. We are thankful to have you as one of our patients!
Fantastic experience: Amazing staff friendly, great customer service at the front office. Dental Hygienist is amazing. I always hated going to the Dentist but they make me feel so comfortable and go step by step with the treatment plan. Text message reminders are the best because I am such a busy person the notifications keep me on top of my appointment.
Fantastic experience: Have been a patient at Bateman Dentistry for over 30 years. I’ve always been treated with kindness and valued. Jenni is the best hygienist in the area! Completely adore her!!
Positive experience: ** 2nd Update: Dr. Andrea Moss called and removed the late fee and apologized. The fact that she reached out and went above what she had to is very appreciated. *Coming back to update my review. I don’t like leaving negative reviews and impacting business however, I feel like this one is justified and needs updating. I had called in a few months prior to request an appointment for a tooth that was bothering me. I was told that I had a cleaning coming up and they would look at it then. They stated they couldn’t work me in due to being understaffed and booked out several months. The tooth wasn’t unbearable so I decided to wait it out. My cleaning appt came along, I work early AM hours. I got a text last minute asking to change my appointment to 30 minutes earlier. There was no way I could make it on time due to work and stated that I couldn’t make it. I called in and asked to keep the original and was told by reception that I couldn’t keep the appointment that I’ve had scheduled for over a year and would have to take the earlier one. My appointment had to be cancelled. The part that really aggravated me was I received a missed appointment bill in the mail. I thought no big deal, I’ll call and let them know they requested a change and have it be removed.. So.. I call and ask if this can be removed, I was told no, that I missed the appointment. I missed the appointment because THEY wanted it changed the morning of. I tried asking further questions and just kept being told that it was basically my fault. I’ve had a lot of work done here by Dr. Jake, he was the BEST dentist I’ve ever saw. This place used to be 5 stars, I’d give it 1 or 2 now. Dr. Jake kept everything running perfectly and checked in on everyone in the office, I witnessed this while there for appointments. I’m not sure what happened to the customer service and proper flow of office procedures but it went out the door when Dr. Jake did. Sadly, I’ll be looking for a new dentist within the area. Original: Dr. Jake is great, as always. The staff is always wonderful as well.
Negative experience: I dunno what happened…. It was the only local office I liked. Granted I only ever saw Jake, he did AMAZING work on my bridge, I went back to the office to get a loose filling fixed. I was there for over an hour and sent home with a “to do” list. Nothing was done about my filling. I wasn’t given an appointment to come back to have it fixed. I was told to call back when I wanted to have my crown work done (not the same tooth) and that they were booked up until June or July to get in for that. They are on the same side so they wanted to do them at the same time. Sorry I don’t know how you expect me to wait months to get this fixed. I made an appointment to have this fixed and you sent me home with a broken filling and a bill. Could have at least addressed the reason I was even there.
Negative experience: I used to love this dentist when the original dentist was here. Now that it’s the husband and wife I will never go here again. I have very bad anxiety and bad experiences with dentist but Mr. Bateman understand and worked with me. The new dentist that is there, the husband, was told I had very bad anxiety and I would cry and be very anxious. I had a filling done and I was very scared after the filling he called my mother into a back office and asked her personally if I was autistic. I am not autistic, I have very bad anxiety when it comes to dentist. Whenever he was doing my teeth it felt like he was rushing to get it done and he was nothing like Mr. Bateman. All the new dentist cares about is money and it shows.
Fantastic experience: Great as always! I have been a patient of Dr. Rick Bateman for his entire career - he has been/is a blessing. Ms. Jeni is my dental hygienist who is absolutely amazing. Recently, I have started seeing Dr. Whit Moss and I am very pleased with his knowledge, skill, and manner. We are blessed that he and his wife are operating the practice in Dr. Rick's retirement. I think his patients are in good hands.
Thanks, Brandon!
Fantastic experience: I’m always in and out in a timely manner! If you’re looking for a personable relationship and someone who is going to treat you like you and your teeth mean as much to them as you do them I 10/10 recommend them!!
Fantastic experience: Dr. Rick, Dr. Jake, Jenny and all the staff are always so professional, friendly and helpful. I enjoy catching up on things going on with them and their family. The staff are always on schedule. I have been going to Bateman Dentistry for years and I have never had to wait past my appointment time. They are the best.
It is always a delight to see you, Glenda. Thank you for the kind words.
Fantastic experience: I’ve been going to Dr Bateman at this location since 1995 when I was 5 years old! Sometime in the 2010s, his son Dr Jake Bateman took over, and also great! A new young dentist has recently taken over (I’m sorry I forgot the name), and she is excellent too! I really appreciate the short wait times, and the fact that all treatments are done in totally private rooms. The new dentist recently did a difficult filling for me, and I really appreciate her compassionate approach, even as I had a lot of anxiety and pain. I cannot recommend this dental office enough!
Fantastic experience: My whole family has been going to Dr. Bateman's Dentistry for over 20 years. I love my hygienist, Jenny. She is so sweet, careful, and thorough during my cleanings. Everyone there is very kind and knowledgeable. They treat you like family when you are there. I highly recommend this practice.
Kaela! Wow such nice remarks. Thank you for being so loyal. Love your family!
Fantastic experience: Wonderful Experience from beginning to the end. Karen my Hygenist took time and did not make me feel rushed. Dr. Andrea took her time to examine and answered all my questions. I am so happy to be a part of the Bateman Dentistry family.
Thanks so much for taking time out of your day to leave us a review.
Negative experience: Gone here for years, and really going downhill. It doesn’t matter what they charge or whether insurance covers it or not, they will tell you that there is an outstanding bill no matter what. Very unorganized with appointments. Might be time for a switch
Fantastic experience: Diane was an excellent dental hygienist and the dentist (one of the new dentists, female, I forgot her name) was professional and personable. Even though I got less than exciting news, the visit was a very pain free and positive experience and I am acutely concerned about oral pain, ( there was none). The wait was only a few minutes and the paperwork required was less than I expected for a new dentist. The only thing that I saw as negative is the fact that they have an 8 month waiting list for appointments. Although I went on a will call list and they were quick to call me when an opening occurred, it is an opportunity they need to address.
Fantastic experience: LOVED my first time here! Whitney was my dental hygienist and was so sweet and made me feel very welcoming and comfortable. Everyone I spoke to was very friendly! Would highly recommend!
Thanks
Fantastic experience: Couldn’t be happier with the staff or services that Bateman Dentistry provides. I’ve been other places that have done unnecessary work and pushed treatment plans but I have never had that happen at Bateman Dentistry, which is why they will always be my preference. Karen is phenomenal! She is so fast but thorough and so kind.
Fantastic experience: I've been a patient for over 25 years. The entire staff, led by father and son Drs. Bateman, give the best in service, skill and help you actually enjoy your visit. Plus they are 100++% honest, and truly care for their patients.
Kim, thank you!
Fantastic experience: The people at Bateman Dentistry r so awesome and I highly recommend them to anyone who needs dental work. I recently had fillings done there and was very pleased and I have to say I think this is a top notch dentist office. I thank the staff at Bateman dentistry for always being so nice. They're always willing to listen and treat u very well. This is the only dentist office I'll ever go to. Today August 3rd I had an appointment at Bateman dentistry at 2:45 pm which I arrived on time. I walked in and the lady at the front desk was very nice and said she had already got me in. I sat down and waited and within a short time a lady came out and called me back. I went back and waited for the dentist to come and was talking to the lady that had cleaned my teeth before and she is always very nice and always has a smile. Within a short while the dentist came and made sure everything looked good and taken care of. I absolutely love the staff at Bateman dentistry and appreciate all that they do. If you need a good dentist with a professional staff then Bateman dentistry is the place for you.
Melissa, thank you!
Fantastic experience: The entire staff at Bateman Dentistry are kind and a pleasure to work with. They will do all they can to make the experience as pleasant as possible. Reassuring with a smile goes a long way when your worried about the results. They also understand we all have expenses and will help how they can. I have had a lot of work done and am very happy with the results. Thank to all. I would highly recommend so see them for any dental concerns. They also have Great music!
Fantastic experience: Dr Jake Bateman is attentive and thorough. All the staff are friendly and knowledgeable. They were very responsive when I broke a tooth and capped a tooth at a very reasonable price. Highly recommend this office for any dental needs.
Fantastic experience: I had a problem with my crown and Dr. Bateman took me in the same day without an appointment. He worked on my crown to relieve the pressure and gave me a prescription for an antibiotic. Great job!
Fantastic experience: Dr Jake and the staff are first rate! Really caring people. Im a senior citizen who has never ever liked going to the dentist. Not any more. They have made a believe out of me. Thank you all so much for your kindness and understanding!! I have my smile back!!
Fantastic experience: Absolutely amazing staff. The most compassionate care you'll ever receive. They are very transparent with patients about any care plans. They all strive to make "it" as pain free as possible. Highly recommend. Book now, already booking for 2024! They are great ppl. Shout out to my hygienist Karen, she's amazing
so thankful for these kind words!
Fortunate to have you apart of our practice.
Fantastic experience: Dr. Jake Bateman was very friendly and took his time doing an exam. He explained everything so that I could understand and allowed me to ask questions to make sure! Would highly recommend!!
Thank you Shawna for the kind words!
Fantastic experience: My husband and I have been going to Bateman Dental for years and absolutely love it. They're always running on time you don't have to wait on your appointment. Their Dental team is amazing along with both Dentist.
Thank you, Melissa!
Fantastic experience: Very good experience with the best injection I’ve had in years. Quick, fun and doc was very welcoming. Didn’t hold my origins from California against me at all LoL You need a dentist? Bateman’s the best!
Fantastic experience: Excellent care as always. Friendly employees. Both Batemans have always provided excellent care and service ; and Dr. Richard has taken care of our family for over thirty years.
Thank you Linda for your kind words. You and Mike have been amazing patients for years. Rick
Fantastic experience: Dr Bateman is awesome and excellent with chickens! I was very afraid of going to the dentist office prior to coming Dr Bateman, after my first visit with Dr Bateman I'm more comfortable going to the dentist and my blood pressure doesn't go through the roof. You won't find a better dentist around. My only concern is for the lack of client input when it comes to partials- the type, what they are made of. They chose metal without inquiring as to my opinion. I'm more conscious about it than I was the missing teeth. It sits in its cup 98% of the time I dislike it so much. Reminds me of the metal mouth guy in 007. It's hideous. My only disappointment with him, otherwise Dr Bateman is great, especially for those who have had really bad experiences with dentists before.
Thanks for the stellar review, Paula.
Positive experience: Dr. Jake is an excellent dentist and hygienists are great. Here is the problem I am having that is making me frustrated. When I call to make an appointment, there is no way to talk to an actual person. This has changed from how it used to be. I have to leave a message however there is no follow-up call. To actually make an appointment I had to physically go to the office. This is ridiculous and not good for business in my opinion. I have had to do this once already for an appointment. I need to reschedule that appointment and after several days wait I guess I am going to have to go by the office again.. I don’t know of another doctor’s office that I have used that I have had this type of negative experience. Please follow up with patients or let us talk to an actual person when calling.
Michelle,
We are very sorry for this frustration and inconvenience. We are working to always make sure these problems do not persist. Our patients our #1 priority. That has not changed
Fantastic experience: I was terrified of the dentist due to past experiences. This office has gone above and beyond to make me comfortable even when I have had a couple freak out moments. It’s taken 3 months to finish my process so that I have healed safely and not rushed any part. I know have a beautiful, healthy smile that I am so proud of. I cannot thank them enough for dealing with my emotions and helping me gain confidence
Fantastic experience: This was my first visit to Bateman Dental office. Diane cleaned my teeth quickly and skillfully. She was very kind and courteous. Dr.Jake explained what my next steps are for my dental health going forward. The front office staff was very efficient.I feel comfortable going there.
Thanks for the stellar review, Linda.
Fantastic experience: The absolute best staff. Dr. Bateman was amazing and took the time to listen, examine, diagnose, and discuss my situation in detail. Followed up with me and provided the best service. I highly recommend this dental office.
Hi, Pam. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr. Jake, Alice & Taylor are magnificent. Each and every one make you feel at ease an are the pinnacle of professionalism. I had a rather lengthy procedure that required multiple visits and the end result was perfect. I cannot give 10 stars but if I could, I would give 12.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I have gone to see Dr. Rick Bateman at Bateman Dentistry for over 30 years now and I wouldn't go anywhere else (I was 4 when I first went). All the staff are friendly, considerate, patient, and very knowledgeable. My preteen was seen today by Dr. Jake Bateman and came home very happy and positive about the experience. They've always been good with kids and I'm happy to know that it hasn't changed in 3 decades now.
Hi, John. Thanks so much for taking the time to write us a review.
Fantastic experience: Such a welcome and pleasant experience on a no-good, very bad day! I not only left with a clean thoroughly-checked mouth but more importantly, an uplifted and truly appreciated spirit. It was an absolute joy to enter such a peaceful environment where hourly people seemed to enjoy their jobs and interacted more like close family rather than colleagues. I look forward to each and every visit, and that is a rare feeling for dental care!
Hi, Heidi. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Everybody was really nice. Had a root canal done and didn't feel any pain at all. Dr. Jake talked to me and told me what he was doing during the whole process. Definitely recommend him for a root canal!!!
Thanks for the stellar review, Crystal.
Fantastic experience: Amazing dental service, they take time to make sure everything is done correctly and I leave satisfied after every appointment with the work they get done. They make sure to call if they have cancellation and they try to work in as much as they can with the dental work. 10/10, check them out!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Bateman Dentistry is definitely the best! The staff is friendly and helpful. Both Drs. Rick and Jake are outstanding and treat each patient with courtesy and respect. You leave the office a better person than when you went in.
Hi, Gary. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Our family has been to this office many times over the years! Dr. Bateman and Dr. Jake always know your name and ask about your family! They are always very professional and take good care of their patients like we are a part of their family! Great care and no unnecessary procedures!
Hi, Terry. Thanks so much for taking the time to write us a review.
Fantastic experience: I have been a patient of Bateman Dentistry for over 30 years. Dr. Bateman has developed a practice based on patient care, honesty, and integrity. Jenni has been my hygienist my entire life and I feel as if she is part of my family. She not only remembers which of my teeth are sensitive but remembers important events in my life and always asks me about them. I would never consider going anywhere else and I cannot recommend this office enough. I am also so impressed with Dr. Jake and the important role that he has taken with this practice. Following in Dr. Bateman's footsteps is an almost impossible task but Dr. Jake does it with ease.
Hi, Ashley. Thanks so much for taking the time to write us a review.
Fantastic experience: I am a new patient of Dr. Jake. My previous dentist recommended his practice. He recently and on short notice worked me into his busy schedule to save a tooth that I assumed would be lost. Thanks, to Dr. Jake and the friendly staff for their caring and professional attitude expressed in the treatment of their patients.
Thanks for the stellar review, Ken.
Fantastic experience: This was my most amazing dental experience I've ever experienced in my life!! I was so glad that I went and would highly recommend anyone to see Dr.Richard Bateman! He was quite remarkable with his professional skillful experienced dentist to give such excellent treatments!! And yet, he is very kind and so caring! He listened well so that he can give his very best way for his patients! I personally am so impressed with his service! Thank you, Dr. Bateman for your most outstanding efforts to help everyone who see you!! You have a fabulous, well trained staff with gracious personalities!! Worth 5 stars!!!!
Jane, Thank you for those kind words. I really enjoyed hearing your story and the heritage of your family. Wisdom and humility are traits I observed from you; a life well lived. Rick
Fantastic experience: I usually hate going to the dentist. My teeth aren't great, due to pregnancies and genetics. We got a plan together.... I cried tears of joy in my car. I cannot wait to go back and get all the work started!!! 10/10 would definitely recommend Bateman Dentistry!!!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I’ve had a great experience both times that I have been to see Dr. Bateman. Very professional and friendly staff. Dr. Bateman was professional as well as having a great sense of humor. He took time to explain everything in detail. I have, and will continue to recommend his office to all my friends and family.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I have not had any work done yet as I just switched to them. I went in scared as I always do. Childhood fears. Everyone was really friendly and Dr Bateman is a Braves fan. I decided to use them because of the reviews and several people I know recommended them.
Thanks for the stellar review, Junyaah.
Fantastic experience: As always, such a great experience! Everyone here is so friendly and helpful. I have really sensitive teeth but not once have I been uncomfortable during a cleaning and I walk out completely satisfied. Thanks guys!
Thank you, Jennifer!
Fantastic experience: Awesome hygienist! Does what’s best for you each and every time. Wonderful personality and easy to talk to. Father/son Dr’s Bateman and Bateman are so good and enjoyable to talk too, you don’t even realize your in a dentist office. The best!! Been here 27yrs, still coming back as always! I recommend them to anyone, give them a try.
Glenn, we are so thankful to have you as a patient! Your loyalty is greatly appreciated. We look forward to serving you for many years to come.!
Fantastic experience: I’m 60 and been to many dentists over the years. But this place. This staff. Hands down better than ALL of them! I was treated professionally and kindly by everyone I came in contact with. Biggest plus… no pain! I would recommend these fine folks to anyone needing dental work/attention.
Hi, Dan. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr. Bateman and his staff are truly a business of perfection. The process I have gone thru re: upper dentures has been a delight (something we don't normally say about dental work). I have driven over 300 miles (one way) 3 times to use his service based on another dentist recommendation, one more visit and we will be done. Professional, caring, he is a true artist and cares more about perfection than I ever expected. Using their service will have no disappointments. Thank you, to you and your great staff, for the exceptional care! Olivia
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I genuinely enjoyed and appreciated the cleaning. The lady that completed the service did a thorough and detailed job, and was also very pleasant. Dr. Jake Bateman is one of the best, if not THE best, dentists I've ever known. His technical skills and practice give me confidence in my oral and dental health and his "bedside manner" is comforting and encouraging. UPDATE 11/17/20 - ANOTHER great visit. Best practice in town! UPDATE 2/10/21 - Kids' visit. It's extraordinary when kids actually like going to the dentist! UPDATE 5/17/21 - ANOTHER great visit! Why go anywhere else? UPDATE 7/14/22 - LOVE IT!
Thanks Mark! We are so honored to have you and your family apart of our practice.
Fantastic experience: Had a crown come off. Dr Jake worked me in the next day. Appreciate his professionalism and going the extra mile to take good care of all of my dental needs. His staff are all very knowledgeable and caring. A special shoutout to Angie and Diane!
Hi, Sapphire Siren. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Great job! No one usually likes to go to the dentist and it makes me really nervous…Dr. Bateman did an amazing job!! He and the assistant both made me feel comfortable. The staff is very friendly and helpful too. I have some more dental work to be done and will definitely be going back.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Having been a patient of Bateman Dentistry for over 26 years, it’s like going home when I go for a check-up. I can’t say enough about the doctors, both Rick and Jake, and my dear friend and hygienist, Jenni. I consider them extended family and would highly recommend them to anyone looking for a new dental office.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Outstanding experience. I had one dentist in CA for over 40 years and I found my dentist today for the next 40 years (I would be 105 years old... it could happen!). Young Dr. Bateman (Jake?) has a great bedside manner and Brittany was a thorough and gentle hygienist. I'm there for the duration!
Hi, Jeff. Thanks so much for taking the time to write us a review.
Fantastic experience: Today was my first appointment with Bateman Dentistry. I went in for a check up and cleaning. The receptionist was friendly and efficient and my hygienist, Brittany, was excellent. She was gentle but thorough and gave me the best cleaning I’ve had in years. Dr Jake checked my teeth after Brittany was finished and gave me a overview of my dental health and some advice on avoiding future problems. I was really impressed with my first visit here. I had to wait several months for an appointment but I think waiting was a smart decision.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I got a cleaning done today and this place is WONDERFUL. I usually deal with social anxiety pretty badly but the ladies in the front office and the lady who did my cleaning made me feel so comfortable. I am happy to have found a dentist office that does a great job, works with my insurance, and has awesome staff. Thank you guys
Thanks for the stellar review, Jess.
Fantastic experience: Everyone at Dr. Batemans office is always so friendly and nice . And Richard and Jake are always so nice to.me. I have been seeing Dr. Richard Batemsn since he opened his practice. I would go to anyone else. I want to than all of you for being so nice and friendly. Thank You.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dr. Richard Bateman and Dr. Jake Bateman provide excellent professional service with a wonderful, friendly manner. They explain the treatment plan and are competent in obtaining the desired results. I am so pleased with Bateman Dentistry and highly recommended them.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: As a new patient at Bateman Dentistry, I was very pleased with my experience. Starting from the moment I entered the office through the end of my appointment, all of the staff were fantastic, friendly, and helpful! I highly recommend.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Very friendly and very professional. I was literally greeted with a smile. I was explained in detail what needs to be done. I felt very comfortable with the dentist and his assistant. Btw my first name is Joel but I go by either lol I definitely recommend this place!
Hi, Kevin. Thanks so much for taking the time to write us a review.
Fantastic experience: My first visit to this office was pleasant and uneventful. Diane, the hygienist, is good at what she does and is very busy because of that. I met Dr. Bateman who seems very nice. My teeth are in good shape; so, I basically will be seeing Diane. This office is very busy and takes months to get an appointment.
Thanks for the stellar review, Debra.
Fantastic experience: Professional, tender to all my needs, great results. The New crown I got fit perfectly the first time! After two years I still like dr. Jake’s skills and the kindness of his team. He could fit me in his schedule within 48 hours for an emergency! Thank you Dr Jake!
Thanks for the nice review, Viorel. We appreciate you and are so glad your experience was positive.
Fantastic experience: I cannot begin to say enough good things about my experience at Bateman Dentistry! Every member of their staff is great. Dr. Jake is awesome! I had a horrible experience years ago at another dentist so I developed a fear and avoided going anywhere for years! After seeing all the great reviews on Bateman Dentistry I decided to go there as I needed a lot of dental work done. Thanks to Dr. Jake and his staff I have my smile back! I’m ecstatic to say the least! I no longer have my fear of the dentist and will be a lifelong patient there.
Hi, Vickie. Thanks so much for taking the time to write us a review.
Fantastic experience: Absolutely fantastic place. My first time visiting and I will definitely be returning for my dental work in the future. Dr. Rick clearly knows what he is doing and the years of experience show in his demeanor. He immediately put me at ease. The whole staff was professional and efficient while still being actual human beings.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Definitely exceeded our expectations! The staff were polite and courteous. Dr. Bateman was fast, efficient and very thorough; he discussed our concerns and made sure we understood what was wrong and gave us a plan to correct it. Glad we chose Bateman Dentistry to be our new family dentist!
Thank you very much for your review. Hope to see you again!
Fantastic experience: My family is ALWAYS treated kindly at the office. Dr. Jake who was so genuine in his care and was so nice to talk and explain the procedure I was having done. I was treated with such kindness from walking in the building to walking out. ! Thanks so much Bateman Dentistry
Jackie, thank you for the kind words. Your loyalty is greatly appreciated!
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