Central Dental Associates
Information about Central Dental Associates
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-13h
- saturday: 8h-14h
At Central Dental Associates on the corner of West Cermak Road and South Central Avenue, you have found extraordinary dental care in a comfortable, family-friendly atmosphere. Dr. Monil Shah, his associates and their assistants offer exceptional care in a state-of-the-art facility.
Our practitioners possess a wide range of dental experience and specialties. That means our patients can receive intensive treatments for the health of their teeth and the beauty of their smiles, all in this one office.
At Central Dental Associates, we are a compassionate and caring dental practice that provides dental services to individuals and families of Cicero, Berwyn, Riverside, Oak Park, Stickney, Chicago and many other nearby communities.
Our comment from Best Dentists Club about Central Dental Associates:
Central Dental Associates is renowned for its exceptional dental care and welcoming environment, consistently receiving praise from its satisfied patients. Many have highlighted the following strengths:
- Expert Staff: The team at Central Dental is noted for their professionalism and expertise, making patients feel comfortable and well-cared for. Personal hygienists like Maricruz and Cindy have been frequently mentioned for their gentle approach and thoroughness during cleanings.
- Positive Experiences: Numerous patients have reported that their visits are pain-free and stress-free, with many emphasizing the friendly and accommodating nature of the staff.
- Modern Facilities: The office is described as clean, modern, and well-organized, contributing to an overall pleasant experience for patrons.
- Comprehensive Services: Central Dental Associates offers a wide range of services, from routine cleanings to specialized treatments, catering to the needs of families and individuals alike.
- Quick Appointments: Many reviews note the efficiency of the office in scheduling and conducting appointments, leading to minimal waiting times.
The commitment of Central Dental Associates to provide quality care and patient satisfaction is evident through the enthusiastic recommendations from their clientele. Whether you're looking for a new dentist or needing routine care, Central Dental Associates is highly recommended for all dental needs.
Services and Treatments
Central Dental Associates: Reviews
Fantastic experience: Have had nothing but great experiences since I’ve been coming for the past 2 years. Maricruz is my dental hygienist and is very gentle with my cleaning. Dental office is clean and very helpful when I need to reschedule.
Fantastic experience: I have had the pleasure of having great dental work done by the Central Dental team that took great care of me and treated me very well. Their expertise and professionalism soars so good for their patients. Shout out to my personal hygienist Ms. Cindy and for the assistance of Ms. Kaley and the Doctor Shah.
Fantastic experience: Had a cleaning done today with Laurie and it was a great experience! Didn’t feel any discomfort and she took the time to make great recommendations.
Thank you Yvette Castro, for sharing your experience with us! Thank you for trusting us with your dental care. We’re looking forward to your next visit!
Fantastic experience: It was a great experience!! It was my first time visiting this office and everyone was super nice
Fantastic experience: Overall great service! And great people!
Fantastic experience: I came for my cleaning and it went great, I recommend those who are interested to book their appointment here.
We appreciate your wonderful review, Leo Nunez! It’s always a pleasure to know our patients are satisfied. Thank you for choosing Central Dental Associates!
Fantastic experience: Staff was super nice and helpful and they were super patient whenever you asked any questions. I’ve had more than 5 cleanings done and they were quick and easy. Totally would recommend them for all ages!
Thank you so much for your kind words Carmen Legorreta! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: First time here had a great experience. And first time having a cleaning here it was fast and easy.
Fantastic experience: I walked into Central Dentist about two weeks ago nervous and scare for my front tooth in the process of me checking on my front tooth they had to do a deep cleaning which I am very proud that I had it done shout out to Daniel. Thank you
Thank you for your kind words! Our team takes pride in making sure every visit is as smooth and comfortable as possible. We’re so glad you noticed, and we look forward to welcoming you back again soon.
Fantastic experience: I made this appointment through Facebook. I honestly didn’t think I’d get a call however they helped me book an appointment pretty fast. The dental cleaning went amazing, despite being nervous myself. The doctors and staff are wonderful. I recommend this dental office to those looking for one!
Thank you so much for sharing your positive experience with us. Our team truly values creating a welcoming, comfortable environment for every patient, and we’re so glad to know you felt well taken care of. We appreciate your trust in us and look forward to seeing you at your next visit!
Fantastic experience: They do a great job and work fast
Fantastic experience: I had a deep cleaning today in it went great !
Fantastic experience: Nice staff nice everything. I came for my cleaning and it went well. I’ve been here for a very long time.
Fantastic experience: I brought my son here for a clean up and Daniella was extremely helpful and knowledgeable in her field. She gave us information on how to better care for his teeth. Workers here are very supportive and kind. Thank you for your help!
Thank you so much for sharing your positive experience with us. Our team truly values creating a welcoming, comfortable environment for every patient, and we’re so glad to know you felt well taken care of. We appreciate your trust in us and look forward to seeing you at your next visit!
Fantastic experience: Central Dental Associates provides everything that a good dental office should, including a warm, welcoming environment, professionalism, and quality and efficient dental care. Highly recommend!
Thank you for your kind words! Our team takes pride in making sure every visit is as smooth and comfortable as possible. We’re so glad you noticed, and we look forward to seeing you again, soon.
Fantastic experience: I had a great experience here Daniella was very professional and friendly along with making me feel very comfortable.
Fantastic experience: Ive been coming here for about 10 yrs. Great services, amazing doctors, all in all great. My kids come for their cleanings, and have their braces. My wife gets her treatment here as well.
Fantastic experience: Daniela Was amazing, she was patient, very understanding with me haven’t been to the dentist and a while she took her time, the staff is nice and I will definitely recommend this dentist
We appreciate you taking a moment to share your experience. Our staff is dedicated to providing quality care with a friendly touch, and it’s wonderful to know we delivered that during your visit. Thank you for choosing us for your dental care.
Fantastic experience: Great staff, went there for a filling. Patient doctors highly recommend
Fantastic experience: I’ve been a patient at this clinic for about 4 years and they give great service. I came in today for a cleaning and it went great.
Fantastic experience: I’ve been coming to Central Dental for years. Recently I have gotten my wisdom teeth removed & the overall experience was smooth, and that’s coming from someone who gets nervous about coming to the dentist. Highly recommend coming here.
Hi Leonardo Alvarez. Thanks for the wonderful feedback! We're thrilled you had a great experience and appreciate you taking the time to share it. We look forward to seeing you again soon!
Fantastic experience: My cleaning was very good very professional Daniela was great
Fantastic experience: “This dental office is excellent! They provide a wide variety of treatments and have specialists for every need, which makes everything so convenient. The doctors are knowledgeable, the staff is friendly, and the care is always professional. Good with kids too!
Negative experience: I went to Central Dental Associates for an emergency visit after a tooth broke while eating over a year ago. At the time, I was 20 years old, in college, and already struggling financially — unsure if I could even afford school, let alone unexpected dental care. My dental hygiene had been neglected since I was 16, and I already felt vulnerable walking in, knowing my teeth weren’t in the best condition. While I did get the root canal I needed, the experience was not compassionate at all. Instead of feeling cared for, I left feeling shamed and embarrassed for trying to pay for my dental care as a struggling college student. The main dentist didn’t just bring this up once, but multiple times throughout my whole visit and this was my very first time in their chair as well. The lack of empathy made what was already a stressful and painful situation much worse especially because I already have anxiety for dentists. Because of how disrespected I felt during the process, I never returned for the crown that was supposed to follow the root canal. I was too embarrassed to. It’s disappointing, because I went in hoping for support during a difficult time, but left feeling judged instead.
Hi Business storm, sorry to hear your experience. We do take patient experience very seriously, many dental treatments can feel expensive, but we always try to work with high empathy and compassion. We would like to see how we can help you and make your experience better. Please talk to our office manager and we would love to make it right.
Negative experience: ***CICERO SHOULD SHUT THIS BUSINESS DOWN!!!!! *** Terrible service the the receptions are rude. The schedule you an appointment and don't preform any type a services and STILL had the audacity to charge your insurance! - TOP of everything they don't properly clean any of their equipment. Next morning I woke up with sores on in my mouth from x-rays. Super disappointed!!!!!
Hi Yasmin, thank you for taking time to write a review. I truly understand your frustration. So majority of the times, first appointment is for X-rays and exam and based on what someone needs, we bring them back where the procedure can be time with proper length of appointment. If someone is in pain, we try to help and perform the procedure same day. Now the second thing what you mentioned- the X-rays and exam are billed to insurance. ( it is done same way by any other office) We have all our instruments autoclaved and our autoclaves are thoroughly certified weekly by third part. But I understand X-rays are not that comfortable and can cause sores. I would be more than happy to schedule a call with our owner or office manager if you would like to talk something specific and in detail.
Fantastic experience: Love the cleaning they did and enjoyed being with Rocio.
Fantastic experience: I came in for my cleaning and it went wonderfully. They treated me with respect and care. Excellent services!
Fantastic experience: I had an amazing experience with Dr. Shams! I broke my tooth unexpectedly one morning and was really worried, but they were able to see me the very same day as a walk-in. Dr. Shams was professional and explained everything clearly. He fixed my tooth and made sure I was comfortable the whole time. I left the office feeling relieved and grateful for the excellent care. Highly recommend
Thank you so much for your kind words Rich Williams! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: Ive been coming here for a while and everything went great. I came for my cleaning and it went fantastic.
Fantastic experience: I've had nothing but great experiences at Central Dental. Everyone is extremely friendly, helpful, and professional. Their services are top notch and their payment plans are very reasonable. Thank you Gaby for all her help. She went above and beyond for me and I appreciate her so much. Ana was very knowledgeable and did a great job with my deep cleaning. I'm very pleased with Central Dental.
Thank you so much for your kind words David Vazquez! We appreciate you highlighting the effort our team puts into making every visit a positive experience. We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: I got my wisdom teeth removed here, it was an overall good and fast experience. The recovery took a couple of weeks.
Fantastic experience: Great service as always! The wait was short too
Fantastic experience: Overall great place to get your cleaning or braces. Friendly team and very knowledgeable. Shout-out Daniela for the great work dental cleaning and finally being done with my braces although i kinda miss them now.
Fantastic experience: I’ve been coming to the dentist office here now for couple of months had all my dental work done very pleased with all the work they do and pleasant staff they have just had a cleaning done today was very easy in and out.
Thank you so much for your kind words Ruben Crespo! We’re thrilled to hear you had a positive experience at Central Dental Associates. We look forward to seeing you again soon!
Fantastic experience: This was my first time coming to this location and I had no problems getting my appointment and being attended right on time. They are very professional and polite with you and assure you are comfortable. Would definitely recommend.
We appreciate your wonderful review! We’re thrilled to hear you had a positive experience with us. It’s always a pleasure to know our patients are satisfied. Thank you for choosing Central Dental Associates!
Fantastic experience: Highly recommend central dental. My kids love their dental hygienist Cindy.
Fantastic experience: Best dentist I have ever been to my experience was great took care of my braces very well I am happy with my progress
Fantastic experience: Great fast service, took my 5 year old for a checkup before school and he was not scared at all, they made him feel comfortable. Defenetly would recommend to friends and family.
Fantastic experience: The lady who did my cleaning was very nice,asked me if I was ok or if I felt any pain multiple times... had a good experience overall
Fantastic experience: I decided to come to a new dental office since my previous dental clinic was really rough there. They previously scrapped my mouth which left me a bad experience. HOWEVER... here at Central Dental.. today visit went really great. Daniela was super careful with my cleaning and was great at explaining my next following procedures. My girlfriend actually comes to this clinic and she always has a great time as well.
Thank you, Rick M! We appreciate you highlighting the effort our team puts into making every visit a positive experience. We take great pride in our team’s dedication to patient care, and we’re so happy it made a difference for you. We’re here whenever you need us for your dental care needs!
Fantastic experience: I had an amazing experience from the moment I walked in, the staff was warm and welcoming.
Fantastic experience: Danielle was once again great with the cleaning and treatment options. Overall experience was great!
Fantastic experience: Very little wait and always greeted by nice people. I get a teeth cleaning every now and then and they always ask for my comfort and try to be as quick as possible as well. Overall an amazing experience
Fantastic experience: The doctor, hygienist, and staff are all really sweet and explain everything really well. They are all very caring and well spoken! Highly recommend.
Fantastic experience: My experience was good the dentist here are super nice and helpful would 100% recommend.
Fantastic experience: I'm very glad that I took the leap and scheduled my appointment. I was in utter pain and the team at Central Dental took the time to comfort me and fit me in right away to take care of the problems. Yes, problems, they didn't stop at just solving one issue or only what my insurance would cover. They did a full work up and walked me through all the options. We are all a team working toward giving me back my smile. I've been there several times over the last two months, everyone is helpful and makes sure you are comfortable the entire time you are in the dental chair. Dr. Sham, Dr. Sam, Cindy and so many others have walked me through every step and calmed my nerves along the way. I will be recommending them to anyone looked for dental help.
Fantastic experience: My experience was very good, the person performing the cleaning was very careful and aware of how to perform without causing pain. I really appreciate that.
Fantastic experience: I came in for a cleaning and it was the first with Daniela , she was feeling nice and made me feel very comfortable. So I am happy with my visit today.
Fantastic experience: Generally everything has been going great. I’ve been coming here for a while. I was first recommended by a family member. My family and I always have a great experience. I started with getting my dental cleanings and now I’m on my Invisalign treatment and I’m excited to see where how it’ll all turn out.
Fantastic experience: I was very nervous before the procedure but Daniela helped me to relax she was very patient and compassionate. Everything went very smooth.
Fantastic experience: Great experience. Very attentive staff and fast service.
Fantastic experience: Doctors are pretty good and concerning, they responded to all my questions and they are helping me with my invisalign treatment
Fantastic experience: Cindy is great at deep cleaning! She has gentle hands that even makes the numbing injection easy! highly recommend her!!
Fantastic experience: Absolutely love this place! I've been a patient over 15 years now. Vanessa makes sure I don't miss an appointment! My recent visit with Cindy, the Hygienist was spot on with the numbing. She was both thorough and fast! The whole team is pretty Amazing! Providers are funny & have great bedside engagement. Really patient professionals that prioritize your comfort during any procedure. They make sure you understand your treatment and go the extra mile to work with your insurance. My children moved pretty far away and have kids of their own now, but they refuse go anywhere else. Once you've found a dental "home" the rest is easy. I recommend Central Dental to anyone looking for a dedicated care team & their own "dental home". Check them out for yourself and I promise you won't be disappointed!
Fantastic experience: I always have a great experience at Central. I’ve been coming here for about 3 years now and I always recommend them to others. Very efficient office with friendly staff. Daniela is my hygienist she is very kind, makes me feel comfortable each time and I look forward to my cleanings.
Fantastic experience: Great service!!! Nice staff. Very clear and thorough!!! Explains procedures very clear!!! I totally recommend and children friendly.
Fantastic experience: The best dental service I’ve received! I was in twice for hygiene and saw both Rocio and Daniela. Both are extremely knowledgeable and made me feel comfortable and both visits were painless! Great team!
Fantastic experience: The staff are very knowledgeable and make every appointment quick and easy! They answer all my questions and any concerns I have. I've been with them over a decade and they have yet to dissapoint. I would definitely recommend this place to a friend!
Hi Andy Avalos, we're thrilled to hear your overall review of our dental clinic. Thank you for this lovely review and for the recommendations. We hope to see you soon!
Fantastic experience: I had a great experience with this office, the whole staff was understanding, every staff member is diligent and makes sure to take their time with you .
Fantastic experience: Maricruz the absolute best here. Definitely come here, best dental appointment I've ever been to. Worth it, seriously.
Fantastic experience: The dental hygienist who worked on me (Marí Cruz) was extremely thorough and kind during my cleaning. It was easy to set up another appointment and the place was very spacious and clean. I highly recommend setting up a dentist appointment at this place!
Fantastic experience: I love coming here! Highly recommend. Staff is great and office is up to date, I love it!!
Fantastic experience: Central Dental Associates is outstanding! The staff is friendly and professional, the office is clean and modern, and the care is top-notch. Central Dental Associates is outstanding! Highly recommend!
Fantastic experience: I came for my cleaning appointment with Rocio and it went great. They are professional at what they do, I love the services because I don't feel any pain and they do their best to make me feel comfortable.
Fantastic experience: My cleaning went very well. I enjoyed my experience.
Fantastic experience: I’ve been coming to this dentist for a while now and I’m always happy with the care I get. Everyone here is kind and welcoming, and they always make sure I’m comfortable during my visits. They really take the time to answer my questions and explain my treatment. I trust them and wouldn’t go anywhere else!”
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Negative experience: I’m writing this review due to recent and past experiences. I used to go to this dentist since childhood. The past years they said I had periodontal disease and was doing cleanings every 3 months. Paying every single time. Didn’t question it until I moved out of state and my new dentist told me I didn’t need such cleanings. I’ve seen multiple dentist since then who have told me the same thing. My mom continued to go to this location. They always charged her at every visit, to the point she started to keep track of all the charges and reached out to her insurance. Long story short they were stealing from her and when confronted they ended up returning money back to her. This is not the first time I’ve heard this happening with their clients. Recently they did a service for my mom, she paid upfront and now they are saying the insurance didn’t cover the other half. When my mom tried to get an answer and explain that she had it in writing that she was only paying a certain amount, the receptionist told her “we will just send you to collections” and hung up on her lol It’s very unfortunate this is what this place has turned into. Do better. Honestly just avoid this place at all cost.
Hi Daisy, thank you for taking time to write a review. It definitely sounds frustrating experience. Would you be kind enough to call us and give your mom’s name to our office manager as we definitely don’t function like this. Sometimes dental insurances can be confusing but we definitely want to correct, if there is any mistake from our side. Regarding your deep cleaning concern, we practice evidence based dentistry, so if there are deep pockets meaning deep gum numbers and X-rays shows bone loss, we would advise deep cleaning. All our treatment recommendations have to have clinical evidences. You can call and speak to our owner on it and we would be more than happy to correct if any mistakes made on that as well. At the end we care about our patient’s health .
Fantastic experience: Just visited the office for a cleaning. My family and I have been going there for 12 years. I have been very happy with the service all those years. I recommend it to anyone looking to experience great dental care.
We appreciate your wonderful review Felipe Navarrete! It’s always a pleasure to know our patients are satisfied. Thank you for choosing Central Dental Associates!
Fantastic experience: Mari Luz did a fantastic job. All of the staff were so kind and polite. I was honestly terrified and embarrassed about my teeth. They were great and patient and gave me space and time when needed. Caring staff and highly recommended..
We appreciate your wonderful review Annie Garcia! It’s always a pleasure to know our patients are satisfied. Thank you for choosing Central Dental Associates!
Fantastic experience: I came in for my cleaning appointment with Maricruz and everything went great. They explained each step, were through with the cleaning and I'm incredibly happy
Fantastic experience: This place had really kind workers and the location was clean and neat
Negative experience: Had a root canal done and it didn’t even last two years. Was scammed by the loan company they used and was put on a $10,000 debt just to now have a hole where my tooth should be.
Angelica, we are sorry to hear your experience with the root canal. Root canal sometimes can fail as it is one of the treatments which can have high chances of failure. But if it is done only 2 years ago, we would like to look at it and help you to get it fixed without any charge. Please speak to our office manager to schedule.
Fantastic experience: Hey I like my experience here in central dental they made me feel so comfortable and talked me through everything I love it here I want to shout out Mary Cruz for doing an excellent job and norma lucena.
Fantastic experience: Had a deep cleaning today and it was very easy and not painful whatsoever. Cindy did a great job on my teeth and I had a very good experience here.
Fantastic experience: Mari Cruz gave me comforting expierence and was very professional :)
Fantastic experience: I highly recommend Central Dental! I had a dental emergency. I called first thing Monday morning, and they were able to accommodate same-day appointment took my emergency seriously and were able to accommodate to my needs in a timely manner. Dr. Hamad is very knowledgeable and took his time to explain the procedure as well as his staff very knowledgeable and kind.
Fantastic experience: Great service and a friendly staff. Went in for a cleaning and it went very well!
Negative experience: Had the meanest toothache & they only gave me ibuprofen and told me to take tylenol. It wasn’t even strong either! 1600mg would have been more like it, but they only gave me 800mg. Bunch of quacks in here. Don’t do it. Management receptionists and “doctors” all suck don’t come here
Hi Tyra, we definitely feel sorry for your experience. There can be only certain strength of pain medication given for toothache. Alternating Ibuprofen 800 mg with Tylenol 500 mg is one of the strongest combination. But for certain very painful situation, it may not work. We will definitely look in this.
Fantastic experience: Great experience, made the entire process super easy and Dr. Shams explained everything super well and couldn’t of been more helpful; and I couldn’t be happier with the results
Fantastic experience: The team is very nice and accommodating. Have been coming here for years and they’ve always done a great job. Def recommend!
Fantastic experience: Excellent service, they serve you language, if you speak Spanish, it doesn’t matter because there the reception girls and the dental health caregivers, speak both languages, Super professionals
Fantastic experience: Amazing dental clinic with incredibly thorough, professional, and knowledgeable dentists and staff. I couldn’t be happier with my experience here. They are clearly passionate about providing quality care.
Fantastic experience: I got a partial done at this dental office and had a great experience!! The staff was amazing-professional, kind and made me feel at ease every step of the way. The partial fits perfectly and looks very natural. I would definitely recommend this amazing team
Fantastic experience: Good overall place, great customer service , braces process has been smooth so far and great people!
Fantastic experience: Came to do my cleaning today with Mary Cruz and it was excellent, very nice lady and she was very careful with the cleaning aswell as explaining gum disease .
Negative experience: My mom had a horrible experience here. Rude staff and doctor and there was a girl that told my mom she needed to get a loan for treatment. I would not recommend this place. It seems they have low retention rates for a reason
We are truly sorry to hear about your mom’s experience and bringing it to our attention
. Our goal is always to provide compassionate, respectful care and we sincerely apologize if anything we said came across as offensive or upsetting.
Offering financing is one way we try to make dental treatment more accessible . It’s never meant to pressure or offend someone. We take every feedback seriously and work towards improving our patient experience.
Fantastic experience: Had an awesome experience at the dentist. Rocio did a great job. Highly recommend the dentist and all of the workers here.
Thank you so much for your kind words Roberto Frutos! We’re thrilled to hear you had a positive experience at Central Dental Associates. We look forward to seeing you again soon!
Negative experience: I normally don’t leave reviews, but I felt I had to share my recent experience at this dental office to help others make an informed decision. I visited the office due to a chipped molar and what I suspected was a cavity on another tooth. The initial dental assistant was kind and professional, and I appreciated her patience during the X-rays. However, once I met with the dentist and the so-called “financial advisor,” things took a sharp turn for the worse. I thanked the dentist for seeing me on short notice, and he explained that I’d need a crown, cavity fillings, and a retainer. Afterwards, a young woman came in to discuss payment options. This is where the experience became extremely uncomfortable. She immediately pushed me to open a credit card, claiming my out-of-pocket cost after insurance would be $2,038 — a number that shocked me. I told her I was confused, especially since I knew my insurance should be covering more. Instead of helping clarify, she insisted I open a credit card and told me it was the only way to proceed. She hovered very close to me while speaking, invading my personal space, and it made me feel incredibly uncomfortable. I could smell and feel her breath on me and she kept inching towards me as I was applying for the loan not giving me room. Despite repeatedly saying I wanted time to think and that I was unsure about the cost, she continued pushing hard for me to apply for the card. Later, she falsely told the dentist that I had said I didn’t like him, which led him to come back and tell me that if I disliked him so much, they wouldn’t treat me. I was shocked and told him I had never said that — I was simply trying to understand the financial side before committing to treatment. The whole conversation felt immature and unprofessional. Still under pressure, I applied for a financing option she said would be 0% interest — only to find out it was over 30%. I was then pushed to apply for two more high-interest loans, both with similarly outrageous rates. I felt manipulated and overwhelmed, and eventually, I became emotional. I’ve never experienced such intense pressure to sign up for costly financial products in a healthcare setting. To make matters worse, I later contacted my insurance provider and confirmed that fillings are fully covered, and the most I should have been charged for a crown was $97. There was absolutely no explanation for the $2,038 quote I was given. This experience reminded me why I hadn’t been back to this office in years. A similar situation happened in the past when I came for braces — I was told they were in-network and reasonably priced, but I later found much more affordable and honest treatment elsewhere. While I won’t tell others what to do, I strongly encourage you to ask a lot of questions, verify prices with your insurance, and trust your instincts. What I experienced here was unprofessional, pressuring, and simply not right. I hope this review helps prevent others from going through the same thing.
Hi Mar a, thank you for taking time to write a review and express your concerns. We take our patient experience very seriously and we always thrive to make it better. Dental insurances have different network and tiers of fees with different dentists, and so going to different dentists can have different out of pocket responsibilities depending on the network participation. Our office manager can definitely explain you more about this. Our treatment options are not regulated by dental insurances as they are multi- million dollar business companies, we treat each patient based on truly what they need and not on what dental insurance would or wouldn’t cover. We wish you good luck and truly thank for your time to write a review.
Fantastic experience: Everything went well and was quick and easy. Got quick service and Marie Cruz was very attentive and quick!
Thank you so much for your kind words Juniper Roman! We’re thrilled to hear you had a positive experience at Central Dental Associates. We look forward to seeing you again soon!
Fantastic experience: They are very nice and friendly, great dentists and great service
Fantastic experience: I've been coming to Central Dental for over 2 years. The staff is amazing, they are so friendly and make me feel very comfortable. I had my braces put in by Dr Chawla and I am so happy with how everything is looking.
Thank you so much for your kind words Victoria Sanchez! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: Coming here it’s such a great experience everything time nice staff, nice place and good treatment. From the moment I walked in, the staff was welcoming, professional, and made me feel completely at ease. The office is clean, modern, and very well-organized, which added to the overall comfort.
Thank you so much for your kind words Victoria Chavez! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: Great experience every time I have been to this location. Rocio and Cindy have been my hygienist time and time again! Dr. Shaw has also been very helpful with any questions or concerns that I have brought up to him. Highly recommend this location.
Thank you, Yesenia Romero! We appreciate you highlighting the effort our team puts into making every visit a positive experience. We take great pride in our team’s dedication to patient care, and we’re so happy it made a difference for you. We’re here whenever you need us for your dental care needs!
Fantastic experience: Always a great experience! Daniela and Rocio are amazing and very professional!
Fantastic experience: Great experience! They did a great job cleaning my teeth
Negative experience: This dental office is an absolute disgrace! I had an appointment scheduled for 8 AM, and when I arrived, the entire building was closed—no notice, no explanation, nothing! They wasted my time and showed complete disregard for their patients. This level of incompetence is beyond unacceptable. If they can’t even manage basic scheduling, how can anyone trust them with dental care? Avoid this place at all costs!
Hi Maria, so sorry for today. Our office texted you last week and yesterday to reschedule this appointment but when we looked into it today after your review, we found out that you were opted out of correspondence from our office. So those text messages from our office never got delivered to you. We apologize for today and our manager would reach out on Tuesday to make it right.
Fantastic experience: I had Invisalign treatment recently with doctor Salem and had a great experience because his team made sure I was happy with the end result of my treatment. It did take a few adjustments but I’m glad I got the smile I wanted. I also got a crown put in a few years ago and I can assure you that he makes sure you are not nervous about the procedure by making sure it is pain-free and every step of the way is made clear. I would recommend him to anyone hesitant about seeing the dentist due to pain or just the feeling. It’s a breeze with Dr. Salem!
Thank you so much for your kind words Mike! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best care possible, and it means the world to us when our patients leave happy and satisfied. We look forward to seeing you at your next appointment!
Fantastic experience: Dr. Salem, Mari Cruz, and the rest of the team are always spot on. I’ve been coming here for years now and have always had the best experience!
Fantastic experience: Ana was very professional and gentle with my deep cleaning procedure. I felt comfortable throughout the cleaning and the procedure went well
We appreciate your wonderful review Dee J! It’s always a pleasure to know our patients are satisfied. Thank you for choosing Central Dental Associates!
Fantastic experience: This place is a Gem ✨️ The personalized and Professional care that I am receiving is Outstanding! I recommend Central Dental Associates to anyone considering Dental care.
Thank you for taking the time to leave us such a thoughtful review Marlon Childress. We’re so glad to hear you enjoyed your visit to Central Dental Associates and we look forward to seeing you soon!
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