My Community Dental Centers ~ Charlotte
Information about My Community Dental Centers ~ Charlotte
48813, Charlotte
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: (closed)
- saturday: (closed)
My Community Dental Centers, Inc. is a not-for-profit 501(c)3 dental support organization dedicated to providing dental services to Medicaid enrollees and low-income, uninsured residents throughout the state of Michigan. We accept:
Michigan Medicaid
Delta Dental Healthy Kids
Blue Cross Healthy Kids Dental
Blue Cross Complete Medicaid
Priority Health Medicaid
Molina Medicaid
United HealthCare Medicaid
Aetna Better Health Medicaid
McLaren Medicaid
HAP Medicaid
Meridian Medicaid
Upper Peninsula Health Plan Medicaid
Delta Dental Commercial Plans
Delta Dental Medicare Advantage Plans
Wellcare Medicare Advantage Plans
Molina Medicare Advantage Plans
Cigna PPO Plans
United Concordia Dental Network
United HealthCare Dental
Our comment from Best Dentists Club about My Community Dental Centers ~ Charlotte:
My Community Dental Centers in Charlotte is praised for its exceptional staff and welcoming environment, making dental visits a positive experience for patients, especially those with dental anxiety. Notable mentions include Crystal, a hygienist who consistently receives high praise for her kind and thorough care, making both adults and children feel comfortable during their appointments. Patients appreciate the friendly and professional demeanor of the entire team, from the receptionists to the dental care providers.
Highlights of the service include:
- Caring and compassionate staff: Many patients have expressed gratitude for how the staff treats them with kindness and respect, particularly when dealing with anxious patients.
- Engagement with children: The clinic is noted for its ability to make children feel at ease and entertained, which is crucial for a positive dental experience.
- Efficient care: Patients mention that the staff is thorough and efficient in their work, ensuring quality care every visit.
- Comforting environment: The atmosphere is described as welcoming and supportive, making it easier for nervous patients to feel at home.
Overall, My Community Dental Centers in Charlotte is highly recommended for anyone seeking a caring and professional dental experience.
Services and Treatments
My Community Dental Centers ~ Charlotte: Reviews
Fantastic experience: The last two times ive been into get my teeth taken care of ive seen Amanda K. She's been absolutely amazing she doesnt rush, does it right the first time and makes me feel cared for and comfortable. I really appreciate her kindness
Thank you for your 5-star rating, Samantha! We are always thrilled when a patient has a great experience at My Community Dental Centers Charlotte!
Fantastic experience: Crystal has been kind, thoughtful, and patient every time I have brought my children in. My 2 year old, who is on the fence with new people, took well to her! She is quick, yet very efficient. Thank you Crystal, for yet again, a wonderful experience. Sidenote, they have a cute interactive waiting room for kids to be entertained during any wait.
Negative experience: Cancel appointments after appointment never can get you in Dr always taking days off and cancel appointments with out telling you, will leave you with broken teeth after they break em and don't fix them PLEASE IF YOU WANT A GOOD DENTIST DONT USE THIS PLACE THEY ARE A JOKE AND DONT GUVE A DAMN ABOUT THERE PATIENTS, THEY JUST HERE TO COLLECT A CHECK TOLD ME I COULDNT GET MY TOOTH FIILLED AND NEEDED ROOT CANAL WENT ELSE WHERE AND WAS FIXED AND TOLD DEFF. NO ROOT CANAL, MY OL LADY WENT FOR A TOOTH EXTRACTION AND THEY PULLED THE WRONG TOOTH AND BROKE THE ONE THAT WAS SUPPOSED TO BE PULLED AN KEFT HALF OF IT STILL IN HER MOUTH, THIS OKACE IS A JOKE
Thank you for taking the time to provide feedback, Jordan. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Charlotte to discuss any questions or concerns with the office manager.
Negative experience: Does not return my calls, I've left 3 messages.
Negative experience: Called me in to “exam” my child’s mouth , which X-rays were done somewhere else already and only needed to come here to use in network insurance to get a tooth extraction on my teen son ! As you can see never happen ! Charge insurance $70 for a BS visit
Thank you for taking the time to provide feedback, D.H.S. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Charlotte to discuss any questions or concerns with the office manager.
Negative experience: You guys hurt too much. After my fillings, I'm finding a much better dentist. My older brother used to use your service and he's been happy ever since he left there. Will be going somewhere else.
Thank you for taking the time to provide feedback, Ben. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Charlotte to discuss any questions or concerns with the office manager.
Negative experience: I am not a person who leaves reviews but I felt the need to! I called Monday 4/21/2025 because my back tooth had broke and I was in a lot of pain, they couldn’t get me in until the following Tuesday 4/29/2025, which is understandable I know places are busy. The pain got worse and I called to get an emergency appointment. I was told to show up at 11 and they will fill me in, I got there at 11 checked in and sat and waited. After waiting 1.5 hours I found out they were having an office meeting, I was the only patient in the building even before their meeting. No one told me that they were going to have a meeting so I would be waiting even longer. It’s like I wasn’t even there! I understand schedules get busy and you forget things! I called a new dentist and they were able to get me in the NEXT day with NO.problems, even being a new patient. If I could give 0 starts I would! Not to mention, whenever I went to the dentist and My community Dental Center they were very rude and very rough with my teeth. They really do not care about their patients. I do not recommend them at all
Thank you for taking the time to provide feedback, Kayde. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Charlotte to discuss any questions or concerns with the office manager.
Fantastic experience: Today was the first time I've ever felt comfortable in a dentist office. Honestly Chrystal was amazing. Highly recommend!!!
Thank you for your 5-star rating, Mindy! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: I came in sick to my stomach with so much anxiety and fear. I haven’t been to a dentist in more than a decade. Crystal, I want to thank you so much for the comfort and support you gave to me during my appointment. While I cried you stopped me in my tracks and helped me get through my feelings and even offered me a hug (which was the most comforting hug) some tissues and a fidget toy. I appreciate that more than you’ll ever know. ❤️ your fun, silly, and loving character helped me get me through that appointment. Thank you for being you.
Thank you for your 5-star rating, Stephanie! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: Had a very pleasant experience. It’s been a minute since I’ve been to the dentist. Life happens. Had my teeth cleaned by Crystal, who is awesome. She didn’t make me feel bad about it being so long since I’ve been. I didn’t feel judged. 10/10 recommend.
Thank you for your 5-star rating, Suzanne! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: Friendly service from the front desk, all the way back to the dentist and hygienist. Been going there for years and enjoy my visits. Crystal one of the hygienist really makes your day. She is very friendly, and down to earth. I enjoy having her work on my teeth. She is FANTASTIC and does her job very well! Thank you ever so kindly!
Thank you for your 5-star rating! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: Had a great experience here. Crystal is wonderful and so pleasant to be around. Everyone is kind and helpful ❤️
Thank you for your 5-star rating, Justine! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: Everyone is so friendly and down to earth. I love seeing my Dr. She is amazing and really cares. Your whole team is amazing I give you all a A+++...........I had to put an update, I no longer go to this place. The female left and everything just got bad. I will never go back there. Don't want to be to mean but worst dentist office ever!!!!!
Thank you for your 5-star rating, Stacy Gutierrez! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Negative experience: Great people on my first appointment. I was informed of everything I needed to know about the program for me. I look forward to my next appointment. Months had passed. I called them and was informed by the office manager that I was not going to be a patient. I inquired why, she said I had no dental insurance. She hung up on me. I called back. I asked her why I was not informed? She said it was NOT her responsibility to know my insurance coverage. I said that was a mistake. I have BCBS Advantage dental insurance. She hung up. I really needed help. I contacted BCBS. The representative couldn't believe it. She excused herself and called Community Dental. She got the same rude behavior and was hung up on too. Instructed me to find another dentist. I tried to call the Doctor, but kept getting told he was out of the office/country until 2025. BOYCOTT AND RUN AWAY!
Thank you for your 5-star rating, Joe! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: This is by far the most amazing Dental Clinic I have ever been to. As soon as you walk in Danielle at the front desk makes you feel warm and welcome. All the girls up front are amazingly kind. Crystal wins the award for most brilliant dental hygenist to walk on the face of this planet. She goes above and beyond EVERY.SINGLE.TIME. And if you have kiddos who aren’t taking brushing and flossing seriously she’s got your back and reminds them all the reasons why it’s so important! When I found out Dr. Shrikian was leaving I cried in the office quite literally. Then I meant Dr.Weiss. I was instantly at ease. He’s calm, caring, thorough, and does a wonderful job at explaining your options for treatment. Thank you all so muchI’m so thankful for you all
Thank you for your 5-star rating, Shawna! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: The staff here is amazing, I've never felt so at ease in a dental setting. Special prompts to Kris for being so kind and real!
Thank you for your 5-star rating, Melissa! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Fantastic experience: Had a great experience! Crystal/Krystal, was superb! She was thorough and just explained everything so it was clear! And made sure I was comfortable and had options!! So worth the wait!
Thank you for your 5-star rating, Richelle! We are always thrilled when a patient has a great experience at MCDC- Charlotte!
Negative experience: I had a very unprofessional experience with this office. They canceled on me several times some without notice. Several times I took off work and drove 40 minutes to get to the office only to be told my appointment was canceled. Once I got a call saying they could get me in at 1120 . I told them I'm 40 minutes away so I'd be there right at 1120 or just a few minutes past. I left work again and drove the distance again, arrived at exactly 1120 and they refused to see me be i was supposed to be the 10 mins in advance to fill out papers but my paperwork was completed 2 weeks prior so no need for the extra time. Then to top it off they scheduled me an appointment on a Tuesday and I told them Tuesday does not work at all. So I heard nothing else until Tuesday asking why I didn't show for my appointment that I clearly explained on the day they scheduled it that I could not do that day. 2 days later I get notice that because of missed appointments I can no longer go to any of their facilities, yet I showed up at their office for every appointment. 2 years dealing with this unprofessional office. I was on the waiting list for over a year and went to my appointment after all that wait time and they canceled on me when I was there. I've also previously called several times to be seen as an emergency because of tooth pain and left several msgs , with no response..and this was in the beginning. I should have recognized the unprofessionalism back 2 yrs ago. Personally I would not recommend this place. Even the employees complain about working their, in front of patients. Particularly the hygienist. Not good at all for a public health facility.
Thank you for taking the time to provide feedback, Kimberly. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Charlotte to discuss any questions or concerns with the office manager.
Positive experience: Works very well with my 15 year old son. Respect and listen to what he says and explain in detail what he should be doing better when brushing his teeth.
Thank you for your 4-star rating, Kevin! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: This was my first visit in 16 years and I’m terrified of the Dentist. They made my appointment so easy and everyone was so nice and laid back. I told them I was terrified and they made me feel so comfortable. They didn’t make fun of me or laugh. I absolutely love this place! Thank you so much for making me feel comfortable and listening to me as well.
Thank you for your 5-star rating, Dana! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: The very best team there. So caring, so friendly. I'm dentist terrified, but here they cater to that and I haven't melted down once.
Thank you for your 5-star rating, Rose! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: My Dental Healthcare Assistant was awesome, compassionate, professional, who spoke clearly, and directly to me. Refreshingly Welcome.
Thank you for your 5-star rating, Lawrence! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: I CAN'T SPEAK HIGHLY ENOUGH OF ALL OF YOUR STAFF. FROM THE AWESOME RECEPTIONIST {THAT HELPED ME FILL OUT MY REGISTRATION} TO THE XRAY TECH TO THE DENTAL HYGIENIST AND THE DENTIST. ALL WENT OUT OF THEIR WAY TO GIVE ME THE BEST SERVICE POSSIBLE. FIVE STARS TO ONE AND ALL. SINCERELY, SHARON MATTSON
Thank you for your 5-star rating, Sharon! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Everyone seemed very nice and caring especially with everything I have going on health wise and in my mouth. They seemed through and took lots of x-rays and photos for just the first visit. I look forward to going back and receiving further care.
Thank you for your 5-star rating! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Was seen on an emergency basis and treated with compassion. I had the best X-Ray tech! She made me feel like I mattered not just another number. I can not remember her name but she has short hair and lot’s of tattoos! She was very honest and educational. Thank you! My dentist was a male, he was very kind, caring and compassionate to my work situation as well. I work for the charlotte urgent care, my tooth needed out. This dentist that I had, had an already full schedule but fit me in anyway. Thank you all so very much. I would recommend y’all to anyone! Just an fyi I did read in another review that someone was not happy with a cancelled appointment, honestly y’all there are very clear on their policies… we need to call and confirm with them. I get it. So big thank you to y’all for outstanding patient care!
Thank you for your 5-star rating, Jennifer! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: My hygienist that I had was amazing very gentle and thorough with my teeth because I have a tooth on the top that needs a new replacement filling and a tooth on the bottom that is cracked I would highly recommend
Thank you for your 5-star rating, Tammie! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Negative experience: I had an appointment on July 29th to get my teeth cleaned. I got 3 reminders of the appointment. When I got there they had canceled my appointment but no one called me to tell me that. It’s 20 miles for me to drive there. They said I needed to see the dentist at some point this year and that’s why they canceled because the dentist was sick. Yet I was in there on January 22nd and saw the dentist then. They said to call to reschedule. They never answer the phone. I leave messages and I never get a returned call. I use to love this place. Lately they have become a big disappointment
Thank you for taking the time to provide feedback, Lisa. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Charlotte to discuss any questions or concerns with the office manager.
Fantastic experience: Awesome experience all the way through the ladies here are amazing and extremely helpful and I appreciated them very much for getting me right in and helping me get started on the road to having nice teeth again.
Thank you for your 5-star rating, Travis! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Great experience! First time there and Crystal the hygienist was awesome. She was very informative, helpful and she takes pride in her work!
Thank you for your 5-star rating, LeeAnn! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: I had 3 kiddos that all needed to be seen. The entire staff was absolutely amazing! I cannot say enough good things about this office!
Thank you for your 5-star rating, Kellie! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Crystal was great! I have absolutely no complaints! She takes great care of you and explains everything that needs to be done.
Thank you for your 5-star rating, Jeremy! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Crystal was amazing!!! She made my daughters first appointment so comfortable for her. I definitely appreciated her today!
Thank you for your 5-star rating, Kelsey! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: This was my first visit here. The staff is very personable and respectful. The building was easy to find, very clean, and accessible. I appreciate the hygienist that saw me today and all of the advice she gave...she was very easy going (and hilarious, thank you for easing the tension). The doctor answered all questions and concerns regarding treatment and future plans. It was an all around great experience at the dentist after not seeing one for so long. They take adult medicaid and are close to home without hitting the highway. 10/10 recommend!
Thank you for your 5-star rating, Kimberly! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: I absolutely love my hygienist. If she leaves I will probably never go to the dentist again. She always makes my day and we have great conversations.
Fantastic experience: I use to go here for dental care up until 9 yrs ago and I was always very happy, then I moved. I am so glad to be able to return. Everyone is always kind and helpful and takes care of all my dental needs.
Thank you for your 5-star rating, Tami Campbell! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Negative experience: Do not bother with this dental clinic! If I could I would give them zero stars! Takes months to get seen only to get a call a day or two before day of appointment to tell you they’re short staffed and need to reschedule! A filling that they put in fell out over a year ago and I’ve been waiting to get fixed. Unacceptable!!! I believe that I have been more than accommodating and for them to keep postponing me is just not right no matter what.
Thank you for taking the time to provide feedback, Eric. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Charlotte to discuss any questions or concerns with the office manager.
Fantastic experience: Wonderful dentistry! They are extremely professional, courteous, and kind. Would highly recommend anyone looking for a new dentist to give them a shot. Also got in with not a long wait.
Thank you for your 5-star rating, James! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: I’ve always had a good experience here! Staff is amazing and do a wonderful job! I love that they make sure my mouth is absolutely numb before proceeding! Staff is always so welcoming and friendly! They treat their patients with respect and don’t judge us because it’s low income. I love this place!
Thank you for your 5-star rating, Brittany Watkins! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: They were great, I'm an autistic adult who had never been to a dentist before. They were kind and considerate about my fears and were very respectful about name and pronouns. They explained everything to me and did a very good job of relieving my anxieties.
Fantastic experience: Crystal was amazing! She was thorough and i left happy! We had lots of laughs, which was nice because I am always anxious at the dentist. But not today! Thanks Crystal!!!
Thank you for your 5-star rating, Alyssa Murray! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Super welcoming and had positive energy! The hygienist and dentist were very thorough and explaining what they were doing.
Fantastic experience: Was very happy with crystal she did a wonderful job. My teeth are not easy to clean.but she did it with no problem.Thank you Crystal I can smile with pride.
Fantastic experience: I was worked in for my appointment...I really appreciated this, as I had a minor issue causing bleeding and was overdue for xrays and cleaning. The new Xray machine is easy and wonderful...easiest way to eliminate concerns about tooth health. My cleaning was thorough and detailed...I am scheduled for my next cleaning in six months...all good!
Thank you for your 5-star rating, Joan! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Excellent experience every time. Each staff member is friendly, welcoming and supportive. I have high anxiety about dental issues, they always treat me with care and compassion.
Fantastic experience: Very Nice Caring Staff. They seem to go above and beyond their duties when it comes to getting a patients needs met. Very Professional.
Fantastic experience: June 11 2024 I’m a new patient to this office. I became a patient from A Traumatic emergency to me that I needed a tooth pulled. That day I had 3 teeth pulled. They took me right in even though I wasn’t a current patient. Since decided to stay. I have very high anxiety for dentist offices. Best care I’ve ever had. I’m pretty proud of myself for making it to the appointments to the dentist and it’s because of their kind gentle nature and experience they showed me. So thank you My community dental center for professional experienced care you provided me. I will come back instead of running away.
Thank you for your 5-star rating, Shannon! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: Crystal did an amazing job this morning on my teeth cleaning. She is wonderful. Thank you for making me smarter
Thank you for your 5-star rating, Kenyon! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: I had a amazing first visit here. I feel bad for forgetting my dentist name but she was extremely helpful, caring and friendly!! Definitely recommend seeing her. She had awesome midnight purple hair. :)
Thank you for your 5-star rating, Amber! We are always thrilled when a patient has a great experience at My Community Dental Centers- Charlotte!
Fantastic experience: MCDC is the *best.* I'm on Medicaid, which makes finding dental care that I can afford frustrating. MCDC takes Medicaid for all my cleanings and fillings, even crowns. For things they can't do, like root canals, they refer me to other offices that take Medicaid so I can afford quality dental treatment. Everyone at the office is very nice. The hygienists and dentists are kind and thoughtful and they answer your questions honestly. Crystal is especially awesome, she's my favorite hygienist at any office I've ever been to. They have my full recommendation, no hesitation.
Fantastic experience: All the people were so kind and nonjudgmental. Such a positive warm environment. Thank you all!! Chrystal hooked me up. I appreciate all of you more than I can express. Tears of joy.
Fantastic experience: Our first visit was amazing. My daughter ( Special needs) was treated amazing and they were very patient and thoughtful and very thorough with her. We will definitely continue going here. Thank you Crystal
Fantastic experience: Crystal is amazing! Very professional and full of knowledge. Gentle hands and always does a fantastic job cleaning my teeth.
Fantastic experience: Everyone was both competent and kind. They made the experience as comfortable as could be expected. There was virtually no waiting. They were prompt without any sense of being hurried, taking time to answer any and all questions.
Fantastic experience: Even though I dread going to the dentist, This was the best experience I have had in a very long time. Very nice and friendly group of people. They give out very detailed information in keeping the teeth healthy and out of pain and less work for them on the long run.. This group of hygienists and dentist work so well together. Please don't ever leave
Thank you for your 5-star rating, Terril Gonzalez! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Crystal has been my favorite since going here! I feel comfortable and at ease every time I see her, definitely highly recommended
Fantastic experience: My family has been going to this office for a couple years and we have had great experiences and service, even through staff and doctor changes. Our hygienist Crystal is fantastic! She is always teaching us about our teeth. Highly recommend.
Fantastic experience: My community dental is my family dentist. The staff that works there are very friendly, and they get to know you personally. They are sincere when working with you to keep your teeth and gums healthy.
Fantastic experience: Friendly staff, crystal worked with my son his very first dental visit and my son loved her she explained everything she was doing step by step kept him involved in what she was doing her personality was wonderful great place.
Fantastic experience: Amazing staff. My seven year old went in for a cleaning and ended up getting a tooth pulled. They walked him right through it and got him through it with ease. His hygienist even stayed in the room with him during the extraction, per request. ❤️ I left in happy tears. My two and a half year old son threw the biggest fit and they kept reassuring me it was ok. A mother's dream trip to the dentist. I wish I remembered our hygienists name!!!!
Negative experience: Constantly canceling my appointments made top and bottom partials top partial wont fit had them work on top partial 2 times still dont fit and bottom partial never should have been made have to have oral surgery first theres a bone under my tongue that has to be removed i tried to go to a new dentist but they wont work on partials from another dentist and my insurance wont pay for another set so i have no choice but to remain with this dental office.
Fantastic experience: Crystal had a great personality and was very informative. She made having my sons teeth pulled a whole lot less stressful
Negative experience: The one and only time I got in at the Charlotte office, it was amazing. The dentist assistant was super friendly. Since then I've had a whole year of cancellations and reschedules on their end including my latest appointment (at LEAST 4 if not 5). Not attempting rescheduling this time. Going to find a dentist office that at least pretends to care.
Fantastic experience: Went in today for a procedure. They were able to fit into much needed fillings that I needed. One was a deep one cause the older one had fell out and made that tooth a "food trap". Dr and the assistant were awesome I never had so much fun at a dentist!! They were funny and their teamwork was great. Not supposed to be laughing during the procedures but I was because they were so funny and I actually look forward now to my next dentist appointment because of them
Thank you for your 5-star rating, Joshua Leake! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: I've been a patient for over 10 years + have always appreciated the care I receive from the hygienists, dentists + staff! I've had two amazing hygienists in this time. Since my first hygienist left the practice I've been with Chrystal for the past 5 years. She is thorough, gentle, knowledgeable, funny, and, most importantly, committed to ensuring that patients feel comfortable + are well-informed of the process throughout their appointment (including about insurance coverage). She also provides helpful tips + resources for dental care between visits. You can tell she is passionate about her vocation + enjoys her workplace. The staff is professional. The facility is clean. The wait time is reasonable. I also appreciate that they send text reminders several days in advance to confirm or cancel your appointment as well as a reminder on the same day of your appointment.
Thank you for your 5-star review, tara scott-miller! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte! We strive for excellent patient care and your review proves that we are headed in the right direction.
Fantastic experience: I have been to many dentists and this one is the best. I usually have high anxiety and panick attacks for and during dental treatments. I found that because of the laid back nature of the staff and the quick and painless dental work by the doctor, I found that the anxiety that I was experiencing just melted away. I no longer need to take anxiety meds beforehand and I leave the office feeling very happy and thankful.
Thank you for your 5-star rating, Sarah Fox! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Crystal was my hygienist and she is awesome. Great personality and makes you feel right at home. She is super helpful and did a great job with my cleaning
Fantastic experience: Chrystal is amazing. Hands done best dental technician I've ever had. So happy I finally found a place for me. Definitely recommend her if you have a choice
Fantastic experience: The ladies at MCDC were great to me. I walked in to a new dentist a little nervous. I was made to feel important and was able to relax right away. Never been treated better, I am a client of MCDC for good. Great people are hard to come by, hold onto them when you find them...
Fantastic experience: Staff was very friendly and put my mind at ease about the situation. Very good place to go if you have a fear of dentists. Crystal was incredible.
Thank you for your 5-star review!
Fantastic experience: This place changed how I feel about dentist offices Also gave me hope for us in the medical health "system" It's hard being a patient We get a lot of flack, disrespect and judgments They are so nice & conforting Caring about your future oral health Was not only refreshing, hopeful but incredibly needed And I heard another woman next to me stating the same feelings I was Crystal, Lottie, the doctor, the Entire staff was just amazing To the point where I did not ask for gas for my anxiety like I usually do And that is saying something That's how nice and comforting they are Thank you ❤️ This place is the best
Fantastic experience: Crystal was amazing today. I haven't been to a dentist in quite some time and she walked me through every step. She made sure I was comfortable with everything so did the dentist. But Crystals got the best personality ever. The rest of the staff was also so kind and patient. Love their humor. Great place. I highly recommend them and I drive a half hr.
Fantastic experience: Crystal/Christal is one of the best people i have met in the medical industry. Always concerned about your needs, feelings and pains. She makes sure you are entirely comfortable, in the chair, in the office and with the tools inside your mouth. 10/10 (ive gotten almost complete oral surgery, dentures and cleanings here)
Positive experience: This place was great, it was clean & pleasant, office ran smoothly, definitely not what I thought it would be for a place taking straight Medicare/Medicaid. The staff was Excellent! I wasn't able to get anything done due to an upcoming procedure, but they explained everything I needed & why we couldn't do it right now. They were very understanding, up front & helpful, developed a plan of action & even handled paperwork to do so. Overall I give it a 4 as I don't normally do 5's cause there's always room for improvement somewhere. It was a "fantastical" visit.
Negative experience: Made multiple appointments and waited for 6 months to see their dentist. One of my appointments was cancelled and rescheduled for 3 months later (9 months wait) The other they stated less than an hour before my appointment they couldn't see me for future appointments without full mouth X-rays because insurance demanded it but would only pay for them every 5 years. Communication of this need for X-rays would have been important since there was 6 months in which to procure them. Multiple dental insurances and no care... WOW!
Fantastic experience: Very pleasant fun experience. Crystal was talkative n had fun conversation as well as professional conversation Dentist was nice explained what I ask. Great day
Negative experience: One of the worst places to go to for a dentist, the receptionists are very rude and will all be in the office and refuse to take calls. They will find any reason to drop you as a patient if I could rate lower then one star I would not recommend going here they also use a platform to boost there own ratings probably because they treat everyone there terribly I hope Mcdc gets replaced by a dentistry that will treat people better what a joke this place is.
Fantastic experience: The lady (Crystal) who cleans my teeth regularly and did my sealants today is awesome! Great staff! So friendly! They make you feel at home! I usually get so nervous about going to the dentist office but she really helps alleviate my anxiety.
Thank you for your 5-star rating, Pallas Rhodes! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: The assistant to the dentist (short purple hair) was amazing with my three-year-old like she always is! She was fast an walked my daughter threw each step an showed her how it all worked! I love getting her each time!
Thank you for your 5-star review, Destiny Barrera! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte! We strive for excellent patient care and your review proves that we are headed in the right direction.
Fantastic experience: My hygienist Crystal was truly amazing. It was my first time there as a new patient. I get nervous and a little bit of anxiety when going to the dentist for anything. Crystal made my day and I had such a fun and amazing experience. Loving it already and everyone is very professional and the place is prestine. I highly recommend
Thank you for your 5-star rating, Beanz Nguyen! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Honestly, it’s refreshing to know kind people still work in this profession. I’ve had terrible experiences which prevented me from getting monthly or yearly checkups and the staff here made me feel so comfortable. I’m actually looking forward to coming back!
Thank you for your 5-star rating, Amanda Rocha! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Positive experience: I am very happy with the care that Crystal provides! She is an excellent hygienist and I have requested that my household be placed on her caseload specifically. She is personable and knowledgeable and that helps ease all things DENTIST. I will remain at this office only because of her stellar care!
Fantastic experience: First time in was great, Melissa assisted me with my dentist needs. I felt welcomed and received some knowledgeable information. The whole staff where great during my visit. Is it crazy to say I’m looking forward to my next visit at the dentist? That’s how great they were!
Thank you for your 5-star rating, Rodrick Walton! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: I am always treated great and as quickly as possible. They are knowledgeable in their field and equipped to do the work right. They listen to what I ask and say in my treatment. Very happy to go there.
Thank you for your 5-star rating, Anne Carpenter! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: My children and I have had the best care here. We really love Chrystal, she is absolutely amazing! The doctor is kind and caring as well. All the staff are very kind and caring. Thank you for what you all do. Going to the dentist is stressful and yall make it so much easier! God Bless
Thank you for your 5-star rating, April Lynn! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Fantastic dental team! Krystal is AMAZING. I won't let anyone else clean my teeth, she's that good! Super friendly staff with great hospitality.
Thank you for your 5-star rating, Brittaney Kirschke! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: This is the most positive and upbeat dental office I have ever been to! My children and myself LOVE it here! Crystal is amazing and kept my kids, both very different personalities, smiling and engaged the entire visit. My daughter could not stop talking about her after the visit. She absolutely adored her and Crystal has encouraged my kids to actually take care of there teeth! She was awesome! Lindsey was pretty amazing as well! Very funny person with a bright personality. Kitty, was also very helpful and a happy spirit in the room! I appreciated all her help and knowledge about insurance stuff. We will look forward to see you all again! Thank you for making the dentist a positive experience for my kids!!! Can’t thank you enough.
Thank you for your 5-star review, Katie Mills! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte! We strive for excellent patient care and your review proves that we are headed in the right direction.
Fantastic experience: Love going here, the staff is great. Chrystal has gone above and beyond on my care. She also took on my 15 yr old with autism and she was awesome with her!
Thank you for your 5-star rating, Crystal Sagder! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Dr Weiss is amazing. He's very compassionate and cares about his patients. He made sure I was comfortable and very numbed up before my procedure. Glad I chose MCDC for my dental needs. Special shout out to Crystal the hygienist... you're amazing and funny as ever. You're the reason I've come back. You made every visit a good one. Thank you all for your care.
Thank you for your 5-star rating, Kim Heney! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Positive experience: Had some interesting scheduling and xray/exam issues (not the fault of this offices current staff!) and they fixed the error. Crystal is hysterical and a wealth of knowledge. Highly appreciated her! Can't wait to have her clean my teeth
Thank you for your 4-star rating, Beth Shettler! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Since moving, I went in to my last appt thinking this would be my last trip to Charlotte as I might as well find someplace closer to home. I had completely changed my mind upon leaving my appt! I was paired with Crystal, and she so down to earth, entertaining, caring, knowledgeable, and helpful. I look forward to my trip to the out of town dentist 6 months from now.
Thank you for your 5-star rating, Cara Vealey! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Super friendly staff!! I have severe dental anxiety and they always talk me through it. Chrystal is my favorite hygienist! I drive from Ionia just so I can see her :)
Thank you for your 5-star rating, Jennifer Densmore! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Negative experience: I had a cleaning appointment scheduled which took over 8 months to get and then they called me the day before the appointment and asked to up my appointment time. So I got off work earlier and got to my appointment on time and I was informed that they would have to cancel, because I need to also see the doctor and he was not in. After taking off work and driving 45 minutes, I am done with this office. They did the same thing with my daughter and this is not the first time they have canceled one of my appointments!
Thank you for your 5-star rating, Donna! We are always thrilled when a patient has a great experience in our Charlotte Dental Center!
Fantastic experience: I took my 7 yr old for a cleaning, it was his first time going to this dentist and Crystal made it so fun for him! He can’t wait to go back! Crystal was by far the best dental assistant I’ve ever experienced!! Dentist was great as well. Everyone there was very inviting and friendly!!
Thank you for your 5-star rating, Amanda Eddy! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Crystal did amazing with my 2 year old! He had the best experience, he didn’t even want to leave. She’s super sweet and made me feel so much better about his first appointment. Everyone there is very nice and welcoming and I will definitely keep taking him there!
Thank you for your 5-star rating, Lauren Walker! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: The whole stuff is so welcoming nice caring and just outstanding! I would 100% recommend this dental center to anyone. The new doc went out of his way to help me get my smile back and I couldn’t be happier. I went in for two fillings and he did four. He made sure I was comfortable the whole time and kept checking on me. The best dentistry I’ve been to.
Thank you for your 5-star rating, Maria Miller! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: I absolutely Love the Staff... They listen and look at your concerns and take good care of my teeth! 100% always satisfied Crystal is absolutely AMAZING. So personable.
Thank you for your 5-star rating, Tammy Gillett! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: Crystal helped me and she did amazing was very fast, efficient and was very sweet. Loved the office and everyone in it . Super helpful and ontop of everything they schedule fast and work with you. Awesome environment.
Thank you for your 5-star rating, Kayla Saluck! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Positive experience: The dentist was amazing and talked me through everything. I have always been afraid of the dentist but he has changed my mind. His hygienist was just as amazing I came in for an emergency extraction and we told I would have to wait a month and the other tooth that was broken they didn't even mention I had to ask for an appointment and thet will take another month. My mouth has never hurt so bad and I was sent home with absolutely nothing done. I am having second thoughts
Thank you for your 5-star rating, Wani P! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: This is a great place for dental cleaning. I signed up Thursday last week for a first patient visit and was fit in the following week in a cancellation spot. Crystal was who did my cleaning and she is pretty amazing and has a great attitude. Basing this review solely off of my experience with Crystal. Thank you for being great! ✌️
Thank you for your 5-star rating, Louis Cognata (Expert Guide)! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
Fantastic experience: My hygienist Crystal is one of the most amazing hygienists I have seen. She’s always kind, personable, and does a wonderful job addressing concerns and taking her time to clean my teeth.
Thank you for your 5-star rating, Ashia Cotton! We are always thrilled when a patient has a great experience at My Community Dental Centers - Charlotte!
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