Columbus Family Dentistry

Negative experience: They used to be great; however, I cannot say the same any more. I just got off the phone with them because they have started charging me for services that are free. The person I spoke with hung up before answering my questions. Terrible customer service.

Fantastic experience: Love this dentist office, they are the sweetest Great customer service.

Fantastic experience: I love Columbus Family Dentistry! Rachel has been our family’s hygienist for many years and she is just the best!! Dr. Johnson was very thorough and courteous and explained everything.

Fantastic experience: It was a great experience as it always it the people are very professional and very knowledgeable at their job and very friendly service and I would definitely recommend them to anyone looking to get dental work done

Fantastic experience: The people are so sweet and kind. All 3 times I have been there the experience is exceptional.

Fantastic experience: Pam and the staff did a great job, and were very friendly and helpful.

Fantastic experience: I have been a patient for many years and have always had excellent service, appointments are always on time and staff is very friendly!

Fantastic experience: Very satisfied with the work and care.

Fantastic experience: Excellent as usual. We have been seeing Dr. Mclaurin for years. Great service.

Fantastic experience: I had both a cleaning and a tooth extraction. Everyone was friendly and professional. Having a tooth extracted is never fun but it was painless and fast.

Fantastic experience: Rachel is simply the best hygienist in Columbus. Her personality, and professionalism is second to none.

Fantastic experience: As always an enjoyable visit and clean, calm, and relaxing atmosphere. The staff is very professional and friendly. My husband and I have received dental services from the staff for over ten years and will continue to do so. Thanks for taking care of our dental and oral care needs.

Fantastic experience: Awesome customer service and the dentists are very nice and patient!

Fantastic experience: My hygienists, Pam is the best. She really demonstrates professionalism and concern for her patients!!

Fantastic experience: Great visit! Professional, caring staff provided excellent care. Such friendly people.

Fantastic experience: It’s wonderful having a great hygienist, dentist, and office staff altogether!! Thank you Lori, Dr. Johnson, and Lindsay!!!

Fantastic experience: A lot happier office since Scott Mclaurin is gone. Everybody is smiling and seems happy

Fantastic experience: Columbus Family Dentidtry is the best. The care provided is great and the staff always make you feel valued.

Fantastic experience: I had the absolute best experience with Ms. Georgette, and the whole staff very friendly. Dr Scott told me exactly what I needed and have my best interest. Thank you all so much.

Fantastic experience: I have been visiting Columbus Family Dentistry for more than 30 years. From day one the staff has always been courteous and work with me to fit my appointments in with my work schedule. The Hygienist and Dentists there are very kind and thoughtful also! For these reasons I strongly recommend Family Dentistry to anyone looking for a good Dental Office for Hygienist and Dental care. If I could give more than five stars, I would. Georgette is best Hygienist ever!! She really listen and help take care of all my dental issues! My prayers for her and family for a long "Healthy" life

Fantastic experience: I had a very good visit for teeth cleaning , had no problem

Fantastic experience: Look forward to every visit! Great place.

Fantastic experience: Employees were very helpful and the teeth cleaning went well. No complaints as the process was extremely smooth and painless.

Positive experience: Smooth operation Figuratively & Literally Excellent support staff Professional Hygienist Dentist talent best to date

Fantastic experience: I’m retired military and have been a patient here for two years. I cannot say enough positive things about the excellent level of care and service I have received at Columbus Family Dentistry! They take great care of me, clearly communicating before, during, and after each appointment. Highly recommend!

Fantastic experience: Since I moved to this area since the 90s I have been at this facility. They are all so nice and helpful

Fantastic experience: Best dentist office in town! Smiling faces that begins at check in and continues throughout your visit until check out! Lori is amazing!!

Fantastic experience: Professional, timely dental cleaning! Thanks to you, I have beautiful & healthy teeth! Sincerely, SG

Fantastic experience: Dr Scott has been taking care of me since his dad retired. Been going to them for over 50 years. Wouldn't think about going anywhere else. Thanks to Pam as well. His whole team is spot on.

Fantastic experience: Great experience. Appointment was quicker than I expected. Office staff was very cordial and professional. The cleaning and X-rays performed by Georgiana was performed flawlessly and she was a delight to be around. Dr Johnson was also very professional with great communication. Would highly recommend CFD for all you dental needs.

Fantastic experience: My experience was fantastic. Everyone was prompt and courteous. After ten years and four different dentist, Dr Scott Johnson was the only doctor who was able to fix my tooth. He never talked about removing or root canel. Thank you Dr Scott Johnson for your caring expertise. You truly are God sent.

Fantastic experience: I've been going to Columbus Family Dentistry for many years. Friendly staff- love my dentist and Georgette the hygienist!

Fantastic experience: I love coning here nost time when i come from work it is a 2 hour drive for me. I have been coming since the past 6 or 7 years and my experience has been the best and I love Georgette she is amazing. The office staff is wonderful and they work with me and my ever changing schedule and I appreciate it. I dont mind the drive when I know I'm getting 5 star service.

Fantastic experience: Me, my mother in law and husband all go here and i couldnt imagine going somewhere else. Amazing bedside manner. I had an extraction done today by Dr. Johnson and he made me feel so comfortable and at ease

Fantastic experience: I had no wait time. Then, I was in the very capable hands of everyone there. Thank you Columbus Family Dentistry. for taking care of my dental needs and concerns. Keep up the great work!

Fantastic experience: Great bunch of people, Doctors, and Dental professionals, entire staff, 100% genuine caring people doing what good people do. Taking care of others and with a great sense of pride for their profession. I love the office and do not ever want to have to find another. I am staying!

Fantastic experience: Dr. Scott is a Great Dentist that always treats me like family and his staff are very friendly and professional.

Fantastic experience: Georgette as usual did a great job! Everyone is so nice and professional here!

Fantastic experience: All the staff incuding the receptionists, the hygienists, & the dentists are very patient oriented. They provide excellent care whether it is cleaning your teeth or extracting a bad tooth & everything in between.

Fantastic experience: Jeanette is awesome she makes me feel so comfortable,and let's you know what's going on

Fantastic experience: I had two teeth filled today (a filling fell out in one and the other I broke a piece off) my experience was a wonderful one. Dr Johnson was very caring and nice. I am so pleased with the results.

Fantastic experience: I highly recommend this dentistry!! The staff is very friendly and the dentists are very professional and they make sure your very comfortable throughout the whole process!!

Fantastic experience: Always a great experience …The best dental office this side of Heaven!! Georgette and Dr. Scott; the best!! The office staff is courteous as well. Today I had my appointment times mixed up, I missed my morning appointment, the office called me to see if I was aware of it. Well I was thinking tomorrow, but it was today; needless to say within a couple of minutes they scheduled me with a later time TODAY!!! We are in a time where most entities are not concern with great service, this office ALWAYS provides a positive experience!!!

Fantastic experience: Awesome from check in to check out . Staff very professional and efficient. Pam my hygienist was outstanding with my teeth since I have a high sensitivity with them .The doctors are wonderful there’s 2 and for me it doesn’t matter which one I see .. Highly recommend this dental practice.

Fantastic experience: This was my 3rd visit and I would highly recommend this dentist office. Welcoming atmosphere, attentive staff, clean facility and friendly customer service.

Fantastic experience: Excellent appointment. All of the staff were very professional in all aspect of my visit.

Fantastic experience: After breaking a tooth in the front of my mouth, I called the receptionist and received an appointment the next day. Dr. Scott replaced my tooth and I returned to work. Excellent customer service!

Fantastic experience: The best Dentist in town I would highly recommend Dr. Scott to anyone and I guarantee you’ll not regret it.

Fantastic experience: This is the BEST dental office in Columbus, GA. The staff is courteous and professional. The wait time is less than 10 minutes. You're in and out in hardly any time. I highly recommend them for all your dental needs.

Fantastic experience: Excellent dentistry! Always professional and courteous in every regard. Rachel is the best hygienist ever!

Fantastic experience: Dr. Scott McLaurin is always fabulous. I have been w The McLaurins for 40 years. Superior service. They take care of their customers. The best in Columbus and Buena Vista!

Fantastic experience: I use Dr Johnson and have for many years. He is very professional and knowledgeable…..and only recommends what is necessary. The entire staff is very personable and the office is well run.

Fantastic experience: Lori and Dr Johnson make a great team . Both are careful to explain every step of the procedure. I highly recommend this office from check in to check out; a good experience.

Negative experience: The receptionist upfront who assisted me this morning was rude and unhelpful. My Mom and I have been going to you all for years and normally the person who I’ve spoken to in the past is very friendly, helpful and bubbly.

Fantastic experience: It was amazing visit. Our appointment is always book in advance. It gives us the flexibility to adjust our other schedule . They always treat us with dignity and respect. Always a family atmosphere

Fantastic experience: I have been a coming here for over 10 years and their dental expertise, friendly nature and awesome customer service is what has made me a life long member. Dr. Scott has always provided me with the highest quality dental work, and I have NEVER been unhappy with any procedures I have received from ANY MEMBER of the Columbus Family Dentistry team. Amazing team with phenomenal work!!!!

Fantastic experience: was an awesome experience. everyone was very nice and professional. very easy to see that they actually care about you. would recommend to anyone.

Fantastic experience: Today was my first experience with treatment from Dr. Scott McLauren. He was very gentle and appeared to be very knowledgeable in his field. I’d recommend his services to anyone in question. Thank you Dr Scott!

Fantastic experience: I highly recommend my dentist, Scott McLaurin. He’s exceptional—professional, skilled, and always gets the job done right.

Fantastic experience: Been a patient for a very long time. Rachel is a very good hygienist. Dr. McLaurin following in his dad’s footsteps. Great office.

Fantastic experience: I have been a patient there for a long time. Dr. Scott McLauren and his team are the best! I am forever grateful to Dr Scott for never giving up on the one who had a mouth like a nightmare! I highly recommend this practice, they are caring and always go above and beyond for their patients!

Fantastic experience: Very efficient, beautiful & clean office. My hygienist, Pam is great and I like the dentist, Dr. Scott Johnson explained very well and he is very thorough, they have a great team.

Fantastic experience: Pleasant environment, friendly staff, and they talk you through what they are doing. Great experience.

Fantastic experience: There isn't many dentists that are available to work with your time. I have always been able to get a 7 AM appointment to get my teeth cleaned and erays . Pam does a great job explaining what she sees and has a plan to keep my teeth in my mouth and not under a pillow for the tooth ferry. I have missed out on that extra change for 64 years and counting.

Fantastic experience: Lori is a great hygienist. Very thorough and personable. Dr. Johnson gave a detailed exam. I highly recommend this dental practice

Positive experience: My experience at this dentistry office is one of the best office that i have experience in my life time the doctor and staff are always in good spirit I enjoy the time i spend during my time there

Fantastic experience: First time patient and I must say I was very impressed. Easy and fast check-in, professional and polite hygienist. Met Dr. Scott and he very nice. Happy I chose Columbus Family Denistry.

Fantastic experience: I have been receiving Dental services here for many years. I’m all about energy and professionalism. From the front door to the back it’s received. My hygienist Georgette is a sweet heart. It’s like I’m conversing with a friend. Both Dr Scott’s are friendly and make me feel comfortable about my dental health.

Fantastic experience: My daughter and I had our first appointments with Columbus Family Dentistry today and I am so glad I made the decision to come see them. The doctor was super nice and so was the Hygienist. They had us in and out in an hour and were very patient with my daughter!

Fantastic experience: It’s always a great experience at Columbus Family Dentistry, I highly recommend. Georgette has been my Hygienist forever and she’s the best!

Fantastic experience: I had a terrible trauma to my mouth and they worked me in right away. Dr. Johnson is an awesome dentist. He takes the time to explain the treatments and patiently answers questions if you have any. The front staff is very nice and friendly when making the appointment. My hygienist is just the best. I would give them more than 5 stars if I could!

Fantastic experience: I'm always nervous at the dentist and feel self conscious about my smile but they made me feel comfortable and I had the best experience both times I've been, once for cleaning and the next to replace a filling. Not a long wait for an appointment either time and clearly communicated options and came up with a treatment plan for a tooth that has been bothering me for a while. I'd definitely recommend!

Fantastic experience: From setting up the appointment to the front desk reception and the actual appointment my experience was excellent! The front desk staff was bubbly and super helpful. My hygienist Pam was thorough and caring. I'm very happy with the treatment I received at Columbus Family Dentistry. Thank you all!

Fantastic experience: Georgette is so super cool . she's so patient and very informative... she did a wonderful job cleaning my teeth and I wasn't even sore...lol...thank you guys!! Today, I also had a super friendly staff member Do my teeth whitening process she was excellent thank you all you all are a wonderful staff!! However, the chairs in the Waiting room needs a little attention

Fantastic experience: Great experience. From the front office to my hygienist Georgette everyone is very nice and friendly.

Fantastic experience: I normally hate going to the dentist but I have to say that Columbus Family Dentistry is the best dental care I’ve ever had in 50 years! Pam, my hygienist is wonderful. She’s very personable and efficient. Dr. Maclauren is great. He’s very positive and always in a good mood. That means a lot to me!

Fantastic experience: 11/10/22 - I met my new hygienist today. Laurie was helpful, explanatory & very nice. *** Welcome to the practice Laurie!! *** 10/21/21 - Newest visit.. Saw new Dr Johnston - replaced Dr Moore's vacancy. He was very nice & explained current visit's needs & future needs. Sharon assisted and was very nice & attentive. Thanks much Dr Johnson & CFD staff! This visit was very good. I had a couple of shots and Dr Moore was very gentle & patient with my nervousness. Also, his tech assistant was friendly and knowledgeable about questions I had about future possibilities. Thanks Dr Moore and staff!

Fantastic experience: Columbus Family Dentistry is the ABSOLUTE BEST! Professional, clean and very prompt. My appointment was at 8:20am; however, I arrived a little early my hygienist took me right on back and I was getting in my car at 8:40am! Cleaning was a breeze as always. Love Columbus Family Dentistry and staff.

Fantastic experience: Best Dentist and office staff in town. My extended family have been patients over 20 years. We have ALWAYS received the very best care! Their excellent care over the years has actually just about eliminated the dreaded fear of dentists that most of us have. Hope they stay around forever because I wouldn't even consider ever going anywhere else.

Fantastic experience: The dentist and hygienist have been wonderful. Honestly wish I had started using this office long ago.

Negative experience: I have been a faithful customer to this dentist office since the late 1990's when Dwight McLaurin was in charge. November 2023, I had a crown seated. From the onset, there were issues with numbing before the procedure to the ill-fitted crown placed in my mouth. There is a sizeable gap in myperfectly aligned teeth. No matter how many subsequent visits I scheduled to see the next steps to fix my crown, I was rebuffed and finally sent to another dentist for a second opinion. On the day of my scheduled appointment, I was informed by the office manager, I did not have an appointment and should have received correspondence in the mail. Seeing I was unaware of the situation, I was informed I had been discharged as a patient. Despite any pleas from me, he refused to let me be seen at his practice and subsequently refusing to refill my preventive meds for dental procedures, stating my behavior had been "kooky" lately. Unprofessional...

Fantastic experience: AS A NEW PATIENT THE NICE LADY NAME MS. LORI CLEAN MY TEETH VERY GOOD. Ms. Lori is the best Hygienist, she was super nice and courteous.

Fantastic experience: Dr Johnson was very kind and was looking for my problem in my mouth and was very gentle and told me what probably was caused my sensitivity in my mouth! So thankful I am a patient of Family Denistry.

Fantastic experience: Everyone was very nice and helpful. I really enjoyed my hygienist Pam. I have anxiety and she made me comfortable and put me at ease.

Fantastic experience: I had a great experience, highly recommend this dentistry office. Lori is the best Hygienist, she was super nice and courteous.

Negative experience: This establishment used to be great a few years back, but recently, it's taken a turn for the worse. In the past couple of years, there have been instances where the doctor failed to show up for scheduled appointments. While such mishaps can occur occasionally, it's unacceptable that it has happened to me twice during routine cleanings and once for a dentist appointment. What's more frustrating is the complete lack of communication; no one bothers to inform patients when the doctor won't be available, despite the inconvenience of taking time off work and having to reschedule. The attitude of the staff suggests a lack of concern, and it feels like the doctor is frequently on vacation.

Fantastic experience: Personally, I think you should inform patients what their estimated co-pay will be BEFORE they come for their appointment instead of telling them after the appointment and services have been done. What if I didn't have anything to pay? You say you don't bill patients, but what choice would you have if the patient doesn't have the money??? Billing the patient should definitely be an option.

Fantastic experience: Wonderful experience staff and Dr's are so patient and kind. Very compassionate and great work

Positive experience: Had a tooth pulled days later I could feel a part of that was still in the socket so called the lady that answered the phone said the doctor was busy she would get with him to see what he wanted to do nobody has called back yet and has been weeks now I kept moving it around with my tounge till it came out just wanted to say thanks for your help and concern

Fantastic experience: I had 2 extractions and it was painless. Dr. McLurin is so sweet and will explain everything to you. All of the staff is very friendly and helpful!

Fantastic experience: Columbus Family Dentistry is the absolute best dentist office in Columbus, Georgia...hands down! Dr. Scott McLaurin, Dr. Johnson, and the staff treat every patient as if he/she were a close family member/loved one. Whether it is routine issues or compound problems, they will make you feel like you are the most important person in the world. I can’t say enough about this office! Dr. Johnson has fit me in for several emergency visits over the past few weeks as I experienced some significant dental issues. It is priceless to have dentists that see you as a priority no matter how busy their day is already. He is very informative and really educates you on the procedure and process. The best dentists are by far Dr. McLaurin and Dr. Johnson. They are among the elite!

Fantastic experience: This is a great dentist and staff. Friendly and most of all does not cause a lot of pain to your mouth. My husband and I are both new patients.

Fantastic experience: Always a great experience with my Hygienist, Rachel Butts. I appreciate her thoroughness, her kindness, her friendship. Dr. Johnson is thorough with his examination and I appreciate his kindness and humor. Office staff are friendly and professional.

Fantastic experience: Everyone at Columbus Family Dentistry was very helpful and nice from the time I got to the office to the time I left after my appointment. Dr. Johnson listened to my dental health concerns and we discussed treatment options regarding them.

Fantastic experience: If your looking for a friendly dentist office this the place you would want to book a appointment. We were running behind to are appointment; however Pam called to check in on us and had such a positive attitude when we arrive. All of the Staff work very well with children. I had an amazing experience at my visit.

Fantastic experience: Dr McLaurin's office has been awesome! I always enjoy my time when i visit. The whole team is wonderful. Pam is always great!

Fantastic experience: I had to go in for a filling and was really dreading it. My appointment was at 0800 and was out by 0830. Dr Johnson was great, no pain at all. Would definitely recommend My dental assistant was very friendly and professional.

Fantastic experience: Great on time service. Everyone one was very friendly. Very clean. Definatly a great Dentist office. They get a 10 out 10 from me. 2/22/2024

Fantastic experience: I had a great appointment. The staff was courteous, polite and very professional. They are taking great care of my teeth and gums. I highly recommend them.

Fantastic experience: Love this practice! I called today with a horrible tooth ache. Even though I have not been a very compliant patient, they got me right in! Doctors and Staff are amazing!