Clear Lakes Dental - East St Paul

Clear Lakes Dental - East St Paul
1550 White Bear Ave
55106, Saint Paul
+1651-788-7045

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: (closed)

We're a general dentistry located in East Saint Paul. We accept most types of insurance, including state-funded medical assistance (Blue Plus/Blue Cross Blue Shield, Health Partners, Medica, Ucare, Hennepin Health, & MA Straight/Minnesota Health Care Programs). We offer low cash prices as well. Our goal is to give our patients the highest quality of care when they need it. We will see emergency walk-in patients and work to get our regularly scheduled appointments in quickly. Clear Lakes Dental services include Check-ups/ Cleanings, Composite Restorations (white fillings), extractions, dentures & more. Call today for an appointment!

Our comment from Best Dentists Club about Clear Lakes Dental - East St Paul:

Clear Lakes Dental - East St Paul is highly regarded by its patients for providing a warm and welcoming atmosphere. The majority of visitors report that the staff is friendly, attentive, and caring, helping to ease any anxiety typically associated with dental visits. Patients appreciate the state-of-the-art equipment and the professionalism exhibited by the dental team. Many reviews highlight the efficiency of appointments, with individuals being seen promptly and treated with respect throughout their visits. Here are some of the strengths noted by clients:

  • Great staff: The team is consistently described as kind, compassionate, and genuinely concerned about patient comfort.
  • Comfortable environment: Patients often mention that the waiting area and treatment rooms are clean and calming, contributing to a pleasant experience.
  • Efficient service: Many reviews point out that appointments are well-organized, minimizing wait times.
  • Flexible scheduling: Patients appreciate the ability to secure appointments and the acceptance of various insurance plans.
  • High-quality care: The dental services provided have been described as thorough and effective, with many clients noting significant improvements in their dental health.

Overall, Clear Lakes Dental - East St Paul comes highly recommended, especially for those searching for a compassionate and professional dental care experience.

Services and Treatments

Dental emergencies

Clear Lakes Dental - East St Paul: Reviews

4.3/5 (197 Reviews)
Chandra 3 months ago

Fantastic experience: I always have an amazing experience.I'm never anxious like I was with other dentists. The staff is very friendly and they have the most comfortable chairs I've ever seen in a waiting area. They have changed my mind about the whole dental process.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We're so glad to hear that we've been able to create a positive and anxiety-free experience for you. Your comfort is important, and we're delighted to have changed your perspective on dental visits. Thank you for your review!

Bella Matasovsky 3 months ago

Fantastic experience: The ladies who helped me were all very kind, the appointment was efficient and they answered all my questions.

Adam K 3 months ago

Fantastic experience: Was brought back right on time, everyone very friendly, calm atmosphere, was pretty relaxing for a dentist office. Oh and they take ucare medical assistance!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We’re glad you had a relaxing visit and appreciate you sharing your experience

Cows13 3 months ago

Fantastic experience: Friendly staff. State of the art equipment. Happy we found this place.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so glad you found us! Thanks for the kind words. Welcome to our dental family!

Cara Storn 3 months ago

Fantastic experience: Amazing staff that cares about the patient and let's them decide treatment and makes the experience calming. Makes it easy to figure out bills.and scheduling. I can trust a dentist again

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Wow, this made our day! We're so glad you felt that. Thanks for trusting us!

Josh 3 months ago

Fantastic experience: Staff is vary conciterat and was caring and was asking and making sure I was not hurting or in any pain and that I was comfortable and I appreciate that vary much Thanks

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much! Our team always wants to make your visit as smooth and painless as possible. See you next time!

Gray Flake 4 months ago

Negative experience: Distracted, Rushed, and Unprofessional I never leave reviews but I am honestly so shocked by all the positive reviews I need to share my experience. I got fillings in January for some cavities that weren't hurting but I wanted to fix before they started causing me pain. The dentist was interrupted multiple times by someone telling her her next appointment was already here. She acted distracted and needed to fix on of the filling that she had not done correctly near the end of the appointment. I have never had fillings hurt this much. I got one of them filed when I got a different filling the next month but again the dentist I saw kept rushing me and it wasn't filed enough. They never stopped hurting so I finally scheduled a last appointment to see why they hurt so much. You would have thought someone was chasing this dentist the way she kept trying to run out of the room. There was barely an exam done, nothing was explained, only one of my fillings was really looked at despite 3 of them hurting and weeks later they unsurprisingly all hurt still. I will not be back if I can help it considering I've just spent hundreds of dollars to be more pain than I was at the start. I don't trust them with my teeth and I don't recommend you do either.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Gray - Thank you for sharing your experience with us. Patient care and satisfaction is our top priority and we value all of our patients and their feedback. While we are unable to openly discuss patient cases, we did have a manager reach out to you. If you are still interested in having a manager address your concerns, please give us a call at 651-788-7045, and we can have a manager reach out to you again. Thank you and looking forward to hearing from you!

Katie Kjonaas 4 months ago

Fantastic experience: Wonderful dental staff. Friendly environment. Love this place!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you! We’re so glad you feel at home here with our team. See you next time!

Ericca Yang 4 months ago

Negative experience: It’s been awhile since I was here, but I feel compelled to leave this review as I realized Clear Lakes left a negative lasting impact on how I feel about the dentist now. I have such a long story about my experience(S) here, but to try to make it a long story short, I would NOT recommend Clear Lakes Dental (East Side) to anyone. They have so many clients coming in and out that it highly effects the quality of work that gets done. I’ve been going to the dentist (somewhere else) regularly for 27 years, and it was only after my visits at this location where I have developed horrible dental anxiety. Now, every time I go see the dentist, I get triggered and get so nervous things are gonna go wrong and that I’m going to get dismissed and hurt again. I don’t want to go in to certain specific details, but the absolute last time that just did it for me, was my filling appointment. I left with a migraine, and was throwing up that night from horrible nausea and anxiety from the whole procedure. I also needed to go back to get the filling fixed as it was way too high. I addressed my concerns and feelings about the appointment when I went to get my filling fixed, but I felt brushed off. I was told that “I was probably just having anxiety due to being numbed a second time”. I didn’t feel they sympathized with how I felt or cared for my overall experience during that appointment, which is horrible considering they started drilling down on my cavity before assuring I was fully numb (even after I expressed I didnt feel fully numb). I wasn’t met with any reassuring words on how the next appointment(s) will be better. I wish they took accountability for how they made me feel as well, but unfortunately they didn’t which I do not appreciate. The way some of the staff talks to each other in front of patients was inappropriate and odd as well. Although everyone was generally nice, the professionalism and overall care wasn’t up to par, so I would not come back or recommend this place.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Ericca - Thank you for sharing your feedback with us. Patient comfort and quality care is our top priority and we understand how important it is to feel heard and cared for during treatment. While we are unable to openly discuss patient cases, we would love the opportunity to discuss this further with you. Please contact us at 651-788-7045 and we can have a manager discuss this with you. Thank you and looking forward to speaking with you!

Marco Silva 4 months ago

Fantastic experience: They really care about people they are My dentist for life !

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That means so much! We’re lucky to have you as part of the Clear Lakes fam!

Eddie Hudson Sr 4 months ago

Fantastic experience: Best dental office, women at the front desk are always friendly and polite nurses and my dentist is the best

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much for the kind words! We’re thrilled to hear you had such a great experience with our team.

K Eastman 4 months ago

Fantastic experience: I called for a cleaning and explained that I had a soft spot on my tooth that was very sensitive and painful and they got me in within two weeks, the assistance were amazing and nice and considerate, the dentist also was as well as he did an amazing job filling in the top part of my tooth that chipped, he was nice white filling, and I was only there for maybe 45 minutes tops they were kind, considerate, and honestly did a really good job . Which is important for your teeth you know more so than any doctors appointment so I took the time to give the rating

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you for the kind words! We’re glad we could help and provide care that made a difference for your teeth.

egypttt hiptomins 4 months ago

Negative experience: Horrible service .. cancelled my emergency appointment and proceeded to be rude about it and not give me an appointment ASAP! Highly do not recommend this Location!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Egypttt - Thank you for sharing your experience with us. We value all of our customers and their feedback. Unfortunately, we were unable to locate your information in our system based on this review. We would greatly appreciate the opportunity to discuss your experience in more detail and work to address your concerns. Please call us at 651-788-7045 so we can assist you further. Thank you and looking forward to hearing from you!

Ashlee Yang 4 months ago

Fantastic experience: My daughter and I both go here and we always have a positive experience. She has good teeth, but my parents neglected my teeth as a child so my teeth are in rough shape. All the staff from check in, dental assitant, hygienist and the dentist are all so incredibly nice, welcoming, kind and non judgmental. Everyone works as a team.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Ashlee, thank you for sharing such a thoughtful review! We’re honored to care for both you and your daughter, and we’re glad to hear you felt supported and comfortable throughout your visit. We appreciate your trust in us!

Kelly Brown 4 months ago

Fantastic experience: Excellent service from everyone involved with cleaning as well as the front desk employee.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so glad you had a great experience with both our dental and front desk team. We love making every visit a positive one!

CAROL RUZIN 4 months ago

Fantastic experience: This was my first time here and I was very comfortable, the dentist and the assistant’s were very helpful as well as very welcoming. I would highly recommend this office to my friends and family anytime they are in need of a dentist as they explain everything clearly that they see and they are ready to get you set for your next appointment at your convenience. They are not pushy they are just straight forward and tell you what they see and what they think needs to be done. I am so very glad that they were recommended to me and now I am doing the same. They seem to be very caring and passionate professionals. Thank you Clear Lake Dental for helping me out in pinch and now becoming my new dentist

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad we could be there for you! Thanks for the kind words and for sharing the love. We’re happy to have you with us!

Kristi Hertz 4 months ago

Positive experience: Parking is not great but everything else was just great.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Appreciate the feedback. We’re happy you had a great experience overall and are always looking for ways to improve

Donna Boyd 5 months ago

Fantastic experience: Answered prayers. Got in for fillings same day as exam.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That’s wonderful to hear! We’re so glad we could take care of everything for you in one visit.

Lorie Rehling-Anderson 5 months ago

Fantastic experience: Great service again from doctor Latus and Alex.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much for the kind words. We’re glad we could exceed your expectations!

Earl West 5 months ago

Fantastic experience: Good I'm happy love how they treat me thank you all

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We love hearing this! Thank you for letting us take care of your smile.

Me me 5 months ago

Fantastic experience: I looked at the review didn't like it but it was the only place that accepted my medical card I went in they took care of me don't know why people keep saying that they're not good they are good people just need to go 15 minutes early and follow orders and instruction and you're good they'll take care of you.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re grateful for your feedback and so glad you felt taken care of by our team.

Abraham Gyang 5 months ago

Fantastic experience: My dental hygienist Sandy was the kindest most caring person I have dealt with in the dental industry. Since my dental hygiene isn't the greatest there was no judgement, just compassion. Will definitely recommend this dental office to friends and family. Thank you.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We're so glad you felt comfortable and cared for. Can’t wait to see you again, and thanks for spreading the word!

Belynda Ashby 5 months ago

Fantastic experience: Thanks, very happy. Doctor is really good to his patients. Really nice people and place.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re glad you’re happy so far. Can’t wait to keep it that way!

Darlene Jackson 5 months ago

Fantastic experience: My dentist listened to me and I appreciate that so much. He understood what I was talking about and I thank you. The experience was wonderful.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We love hearing this! Listening and understanding our patients is what it’s all about. Thank you for sharing your experience.

Jay Broski 5 months ago

Fantastic experience: Everyone friendly and people who was helping with my teeth was really friendly n helped me out with my visit and this was the first time i came here also and really made me comfortable i was freaking out at first but got here n felt at home somewhat

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so glad your first visit felt comfortable! Our team loved having you and we’re happy we could help ease those nerves.

jacqismom 5 months ago

Fantastic experience: Every one was friendly and professional. The office was clean and well managed.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for noticing! We’ll pass your kind words on to the team.

Abdullah Mohamed 6 months ago

Fantastic experience: Professional setup with friendly staff. Had a really wonderful time at the clinic

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We’re glad you had a great visit!

Terri Greenburg 6 months ago

Fantastic experience: Nice staff were fast and efficient and was out of there quickly and had everything done

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks! We’re happy you had a great experience with our team!

Tyrone 6 months ago

Fantastic experience: Kind and courteous and professional I look forward to my next visit

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you! We’re so glad you had a great experience. Can’t wait to see you next time!

Bob Childers 6 months ago

Fantastic experience: Great atmosphere and very Friendly. Always amazing. The little lady who made my molds was Fabulous

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks again for the rating, Bob! Knowing that you're happy to return is the best compliment!

Heather Nuber 6 months ago

Fantastic experience: I had a wonderful experience at Clear Lakes Dental! The entire team were friendly and professional. They took their time and addressed all of my concerns. The environment was clean and comfortable, they even had a screen with various fish swimming in a reef and open ocean, very calming. I had previously had a bad experience at a different dental group, and this was the complete opposite!! I would highly recommend the White Bear Ave location!!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much for the kind words! We’re thrilled you had a great experience and felt comfortable here. We can’t wait to see you at your next visit.

Emerson Helms 6 months ago

Fantastic experience: I absolutely hated my last dentist! So going to the dentist is not the easiest for me but Clear Lakes Dental has really made my experience with dental work easier. Things such as numbing shots being less painful and not being yelled to open my mouth but asked kindly because they understand I’m probably getting tired. Nothing but good things to say!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so happy to hear you’re feeling more comfortable here! Thanks for trusting us with your care and we’ll always do our best to make visits easier for you.

James Carson 6 months ago

Fantastic experience: As always my experience was warm and friendly, My appointment was for impressions for dentures. Staff are always friendly and professional.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

James, thanks for leaving another review! Its nice to hear that your extraction went smoothly and that you felt the warmth and friendliness of our team!

artesia olarge-lyles 6 months ago

Fantastic experience: Mrs Jackie was so wonderful and fast and her assistant was very helpful and very good at there job I definitely found my children a new dentist

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad to hear that! We’ll make sure to share your kind words with Mrs. Jackie and her assistant. Welcome to the family!

Jaden Dodge 6 months ago

Negative experience: I haven’t had insurance in 3 years and I’ve waited 3 months to get in, I drove an hour because this was the only place that took my insurance. I got stuck in traffic and was 3 minutes late and they wouldn’t clean my teeth or do what they’re being paid to do. I would never recommend this place to anyone . If I could leave a 0 star review I would, but this place is absolutely god awful

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hello Jaden, thank you for sharing your feedback with us as we strive to offer the best care to all of our patients. We have policies in place to ensure timely appointments for all of our patients and while we understand that delays can happen due to traffic or other circumstances, we aim to be fair to everyone in our scheduling. Patients must arrive at least 15 minutes prior to their appointment time to ensure that all paperwork is completed on time. We appreciate you making the effort to visit us and if you'd like to discuss this with a manager, please reach out to us at [email protected] or 651-788-7045. Thank you and we look forward to hearing from you.

Mahdee Abdullah 6 months ago

Fantastic experience: They did a wonderful job on making my partial’s

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad you’re happy with your partials! Thanks for sharing.

Brian Shaw 6 months ago

Negative experience: I got weird vibes when I went in. When I went in, every worker (15+) other than the lead dentist is SE Asian female. There is no mission statement I could find that explains why the hiring practices are that way. The pictures I found online also reaffirmed what I saw as far as worker composition. The lead person acted skittish and went the other way when I looked at him. The cleaning felt rushed as well compared to care I've gotten at other places. I won't be coming back.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Brian,

Our practice values diversity and inclusion, and we hire based on qualifications, skill, and commitment to patient care — never based on race, gender, or ethnicity. Our team represents a variety of backgrounds, and we are proud of the high-quality care they provide to all patients.

Feedback regarding treatment experience is taken seriously, and your comments will be reviewed with our team to ensure all patients receive thorough and comfortable care.

Thank you, The Clear Lakes Dental team

xXRMV78xX 6 months ago

Fantastic experience: The team was great and attentive and informative. Even though they were understaffed each teammate complimented each other.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! Our team always has each other’s backs and we’re glad it showed during your visit.

Avina 6 months ago

Fantastic experience: All the dentists and assistants that I've had are genuinely kind hearted , and are extremely Helpful if you have dentist anxiety

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That’s wonderful to hear. We’re always here to make visits as comfortable as possible!

Helen Hamer 6 months ago

Fantastic experience: I haven't smiled like this in over three year's. You'll have given me my smile back, along with confidence and just knowing y'all had my best interest y'all are the best at what you'll do .Can't thank you'll enough. My whole team through this process was awesome couldn't have wished for a better team.. I would highly recommend for people to come here . all my family will be coming to y'all to get dental work done love it keep up the awesome work.Thank the whole Team

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Wow, your words mean the world to us!!! We’re so happy to see you smiling with confidence again! Huge thanks from our whole team

Ashley Rose 6 months ago

Fantastic experience: The staff were very kind & compassionate! I felt comfortable and at ease. They did a thorough assessment and got right to it. The waiting room is clean and quiet, overall very good atmosphere. I highly recommend!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad you felt comfortable and cared for. Thanks for the kind words!

Anna Gambucci 6 months ago

Fantastic experience: Every professional who helped in my cleaning was so kind, competent, professional, excellent! I love coming here.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That means a lot to us! We love having you here!

bro noodles 6 months ago

Fantastic experience: Everyone was very nice and respectful. Quick services as well!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Glad we could make your visit smooth and pleasant!

Cassandra Rose 6 months ago

Fantastic experience: Grateful for this place! very clean and relaxing environment and everyone who works there is really nice

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so glad you feel that way! Thanks for the love!

MS LuckyPannda 6 months ago

Fantastic experience: Staffs are kind and polite. Everyone has been very helpful there. Thank you!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We’re glad you’ve had a great experience with our team!

Lizzie Smurlo 6 months ago

Fantastic experience: Great team my dentist and her assistant was wonderful

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you! So glad you had a great experience. Our team will love hearing this!

Joshua Riiski 6 months ago

Fantastic experience: The team has been so kind to me. Right from walking in the front door, all the way back to the Dentist, the experience has been nothing but the best.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That means a lot, thank you! We’re so happy you’ve felt taken care of every step of the way

Homeless in Minnesota 6 months ago

Positive experience: *in the sake of fairness and because the staff responded, i'm holding the review and hoping there's a way to suss this all out. My first visit here was fantastic, the staff was extremely respectful and kind, which surprised me as I assumed it would be a "lower quality" dentistry (a poor bias on my part, it's hard to find a place that takes state insurance that has a nice feel to it). I felt like I was in good hands during the time here.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hello. Thank you for sharing your feedback with us. Unfortunately, we were unable to locate your information in our system based on this review. We would greatly appreciate the opportunity to discuss your experience in more detail and work to address your concerns. Please call us at 651-788-7045 so we can have a manager assist you further. Thank you.

kathleen nale 7 months ago

Negative experience: My very back Bottom molar extraction was as painless as possible. I —followedupwithextra strength, ” Tylenol,and.ibuprofewithiceto control inflammation. I followed the instructions given to me in writing Of my heart, & I am having a successful job outcome. I would refer others to this clinic. Every staff member from the receptionist to the periodontist presented Themselves professionally with kindness, compassion patiently listening to me & attention to detail I can hardly wait for my follow up appointments to give me The ability to eat solid food!!! THANK YOU

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Yay! We're glad to hear your recovery is going smoothly and that you felt cared for every step of the way. We’ll be here cheering you on for that solid food comeback!

Abdi Mohamed 7 months ago

Fantastic experience: Awesome people work here all around, from the first point of contact at the front desk to the Dentist Doc- all extremely kind and exceptional human beings all around. It's a place that I will definitely keep as my go-to dental spot for the foreseeable future and beyond. I thought every single person I met in this place, every single time, has treated me with utmost respect and did their due diligence in helping me with my dental service needs. 10/10 work quality and 10/10 patient service skills - everytime, all the time! Thank you for making a kid feel better about his smile and himself.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Wow, thank you! We're so glad you felt supported and cared for every step of the way. It means a lot to be part of your smile journey!

Trin Carl 7 months ago

Negative experience: Dentist did not make notify me ahead of time that the clinic does not offer Nitris (laughing gas) pain relief so if you have a child who experiences pain do NOt have your child seen here. Not only that if you even try to have your child’s records sent to another clinic, you will be in an never ending conversation between the receptionist of this clinic and the clinic where you want to be transferred to. this dentist will give you a blue card, referral and pretend like that’s all you need to get your child’s records transferred and that is not the case this clinic actually does need to fill out paperwork to get your records transferred.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you for sharing your feedback. While we do not offer nitrous oxide, we work closely with parents to ensure that children receive the appropriate care for their needs. If a child is unable to tolerate certain procedures, we are happy to refer them to a pediatric dental clinic that specializes in more specific treatments. Our goal is always to provide the best possible experience for our patients. If you would like further assistance, feel free to contact us at 651-788-7045.

Joshua Vue 7 months ago

Fantastic experience: They were kind and quick. Got an extraction out same day, such a relief.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad we could help and get you taken care of same day - see you next time!

Michelle Magnuson (Michelle M) 7 months ago

Fantastic experience: Great people that care and tend to your needs....listen to what your problems are and try to help you as best as possible.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That means a lot to our team. Thanks for the kind words!

Toyaljohnson Johnson 7 months ago

Fantastic experience: First time coming to this location and the customer service was very nice

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Glad to hear it! We’re so happy you had a great first visit. We can’t wait to see you again!

Lila Guthrie 7 months ago

Fantastic experience: Very happy with my visit the The woman was very friendly.Made me feel very comfortable and they're quick too

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Awesome to hear! We’re all about comfort and friendly care. Thanks for sharing!

Thomas Wybierala 7 months ago

Positive experience: The 2 people that i had worked well together nice work people

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That’s what we like to hear! Thanks for the kind words!

Douglas Thill (Spider-Wallace) 7 months ago

Fantastic experience: This is the best Dentist in existence in my opinion. You don't have to wait two months to get an appointment either especially if it's an emergency.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We’re so glad we could be there when you needed us. Thanks for trusting us with your care!

Mahamed Kadir 7 months ago

Fantastic experience: Every experience was wonderful since the first day of visit and I highly appreciate your treatment. My God guide and bless you all.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you! We're truly grateful for your trust and support. It means everything to our team.

Kevin Herron 8 months ago

Fantastic experience: My experiences here have been more than pleasant. From the front desk to the dentist himself it is a A1 operation. I have already recommended the facility to neighbors and friends. I wouldn't hesitate to do so in the future!!!!!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Kevin, thank you so much for taking the time to leave us another review! We truly appreciate your loyalty and kind words. It’s always a pleasure having you in the office, and we’re thrilled to hear you’re continuing to enjoy your experiences with our team.

Talana Ortley 8 months ago

Fantastic experience: Great service. Everyone knows what they're there to do and they get it done in the most timely matter.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! Appreciate you taking the time to share!

Steven Burke 8 months ago

Fantastic experience: Very professional tharough I was very happy with the work and detailed thanks you. I absolutely will refer family and friends .

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much for your thoughtful words! It means everything that you’d refer us to your family and friends!

Jessica Anon 8 months ago

Negative experience: Was seen here last year for a chip in my tooth and only now am I getting around to reviewing this office as I've switched dental offices and had a FAR better experience at my new dentist over this one. Was told the tooth that had a chip needed to be extracted and scheduled an appointment for a few weeks out to have the procedure done. Went in for the procedure, which I was told should be a simple extension and I'll be in and out. The dentist preforming the extraction must have been new or in some sort of training. He was very kind to me, but could not get the root of my tooth out. I was in that chair for nearly an hour while he picked at the same spot trying to work the root out. After far too long he finally admitted he couldn't get it done and called a second dentist in to finish the job. The second dentist got the tooth out within minutes! Meaning I did not need to be put through all the extra time, pain, and discomfort I was put through. The dentist admitted that this turned into more of an oral surgery, and that they likely should have put my under for the procedure. They also prescribed me real pain meds and said I'd need to take the next day off work. All things that were not discussed during pre-op appointment. They also were suppose to supply me with a false tooth, which they took X-rays and mold for, but when they tried to fit it, the dentist admitted the mold was made poorly and doesn't fit. That they would have to have it remade. I did not return to pick it up as the entire situation was extremely unpleasant and I truthfully have trauma from the experience. My mother came with me for the appointment and also agreed she should have stopped them and asked for a better solution midway through the extraction. It took nearly 3 months for me to feel somewhat normal again after this procedure. Very displeased.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi, Jessica. Thank you for sharing your experience with us. Unfortunately, we were unable to locate your information in our system based on this review. We would greatly appreciate the opportunity to discuss your experience in more detail and work to address your concerns. Please call us at 651-788-7045 so we can assist you further. Thank you!

Amy Parnell 8 months ago

Fantastic experience: The hygienist was very gentle today. She and the Dr. both helped me with my anxiety. I felt very comfortable and will continue to go back. I highly recommend!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Yay! We aim to make the dentist a stress-free experience. We are excited to have you, Amy

Xiong Cindy 8 months ago

Fantastic experience: Fast and easy. In and out. Dr's and assistants are friendly, welcoming, and respectful. We'll be returning

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for the kind words. We’ll be happy to see you again next time!

Ivy Flow 8 months ago

Fantastic experience: I am so pleased by my visit with clear lake. The staff or so kind and professional. They explained everything to me and let me know what's up I love it

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We love hearing it! So glad you felt informed and cared for. We’ll be here whenever you need us again!

Htoo Poh 8 months ago

Fantastic experience: I love love this dental, they’re so well understandable very nice and clean my teeth very well after having been to dental insurance a while. Thank you Clearlake dental you guys are awesome

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Welcome back! Your loyalty means the world to us, and we're committed to providing you with excellent care every step of the way. Thanks for leaving another review!

pang thao 8 months ago

Fantastic experience: I was taken care of by Sandy at the East Lake clinic today. She did a great job cleaning my teeth. The quality of work and care she gives is above and beyond. Thank you!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We take great pride in the quality of our work, and your trust in our care means the world to us.

Eva Backlund 8 months ago

Fantastic experience: Was very nervous and anxious about my appointment, but they all made me feel very comfortable and good!!! Never once did I feel judged and they were just all incredibly kind!! 1000% recommend to anybody, especially if you have dental anxiety or haven’t been to the dentist in awhile!!!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We're really glad you felt comfortable. That’s exactly what our team aims for. Hope to see you again soon!

Jah'Nye Bellaphant 9 months ago

Negative experience: They gave my appointment up that I had scheduled MONTHS in advance because they said I didn’t text them to confirm my appointment (mind you they sent out a confirmation text on a holiday). Why would I need to confirm an appointment that was already made??? And how did another person be able to so quickly take my spot that I had to wait so long for? I hate this place.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you for sharing your feedback with us. Unfortunately, we were unable to locate your information in our system based on this review. We would greatly appreciate the opportunity to discuss your experience in more detail and work to address your concerns. Please call us at 651-788-7045 so we can assist you further. Thank you.

Tiffany Shafer 9 months ago

Fantastic experience: I have five teeth pulled and my appointment was at 9:00 a.m. I got finished and walking out at 10:00 a.m. and they did a great job

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

That’s impressive! Glad to hear they took great care of you!

Kathy Xiong 9 months ago

Fantastic experience: I want to thank Clear Lake Dental - East St Paul for being able to work me in to their schedule since I was a walk in. I waited about an hour before being seen which I consider not bad at all. I went in to get my front tooth fix since it was badly chip and my tooth started getting sensitive. The doc did a great job filling in the tooth to make it look like the tooth never got chipped. All staff were very nice and understanding and not judgmental which I appreciate.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for the great feedback! Glad we could fit you in and fix your tooth. We’re happy you felt comfortable with the team!

star sky 9 months ago

Fantastic experience: Went in for emergency tooth extraction. Everyone was very kind and professional and they were able to see me right away so I didn't have to wait in pain. They also listened to any questions or concerns I had which was very nice since the place I used to go to was not like that at all.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for sharing! We’re glad we could see you quickly and help ease your pain. It means a lot that you felt heard and cared for!

Kaele Sample 9 months ago

Fantastic experience: Everyone was really nice. Everything was sanitary. Had a good experience excited to work with them.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We’re happy you felt comfortable and had a good experience. Excited to have you with us!

Harmony Swanson 9 months ago

Fantastic experience: Clear Lakes Dental was amazing. They listened to what I wanted and gave spectacular recommendations on what my next steps would be. Soon I will have my smile back. I can't wait!!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Harmony - SO happy to hear that! Can’t wait to see your smile shine again soon!

Angela Martini (Noney) 9 months ago

Fantastic experience: Great people, awesome service, fast and friendly. I can't say enough good about them. Thank you guys so much!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks a bunch! We’re thrilled you had such a great experience, Angela. Your kind words mean a lot to us!

Rose XoXo 9 months ago

Fantastic experience: Went there yesterday, service was great from the moment I walked in, to the moment I left. I was greeted with respect and my questions were all answered. I arrived earlier since the text I received said to arrive 15 minutes, which is normal. All places ask that you arrive 15 minutes before your appointment. I got called in earlier which was nice. They were awesome, the dentist was great. She was sensitive with my aching tooth and answered all my questions. This is my new place. I have another appointment today, so I will update my review if needed. Update, I had a different dentist today and he was great too.This is a great place to go to.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much for the raving review!! We’re glad both visits went great and that you felt well cared for. Happy to be your new dental home!

Sam 9 months ago

Fantastic experience: Staff, service, and kindness is 10/10. Everyone here makes going to the dentist an enjoyable, respectful, and good feeling. Have felt cared for and welcomed every single visit, not to mention my dental hygiene and fears about my teeth have been helped beyond expectation. Thank you for all your hard work and patience. Gratitude for these folks and the job they do!! Every single time.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much! We're really glad you've felt cared for and comfortable every time. Appreciate the kind words!

Tj Boughton 9 months ago

Fantastic experience: I like how present the staff are the dentists are patient and gentle I felt safe and really am impressed with this place as a whole, I highly recommend this dentistry!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much! We're really glad you felt safe and well cared for. It means a lot that you'd recommend us!

Julie Lopez 9 months ago

Fantastic experience: The dental hygienist was so kind and patient with my son! Very timely and efficient care!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

So glad to hear that! We’re happy your son had a good visit and that everything went smoothly.

Troy T 9 months ago

Negative experience: Awful customer service. The front desk girl Kass has been very rude every time I have brought my Wife or Mother to an appointment here. We will be going to a different dental practice from now on....

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Troy - Thank you for sharing your feedback with us. Unfortunately, we were unable to locate your information in our system based on this review. We would greatly appreciate the opportunity to discuss your experience in more detail and work to address your concerns. Please call us at 651-788-7045 so we can assist you further. Thank you.

Drew Losure-McDermott 9 months ago

Fantastic experience: My wife and I have been using this practice for awhile now, a couple years. This new location allows them to service a greater number of patients more effectively. She and I both got a filling today. I can't pretend getting a filling is a good time, but the dentist made it as easy as can be possibly expected. Service at this practice is good and they do a great job reminding you about appointments ahead of time. I'm willing to give five stars because if they weren't a five-star practice, I'd have found somewhere else to go a long time ago - anything medical, dental included, is worth discretion.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you for taking the time to write this review, Drew! We are so glad to hear that you and your wife have been using our practice for a while and that you’ve had a good experience with us. We are committed to providing excellent quality service and ensuring that our patients are as comfortable as possible. We are pleased that you have found our new location to be beneficial and that you were happy with your visit. We appreciate your willingness to give us five stars and your feedback is invaluable to us. Thank you again for your kind words!

Tou Yang 9 months ago

Fantastic experience: The workers was nice and polite. Told me everything I needed to know.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Glad to hear the team made you feel informed and comfortable! We appreciate the kind words

Mark C 9 months ago

Fantastic experience: It was one of the best experiences at a dentist office I've had in several years

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Wow, thank you! We're so glad to hear it was such a great experience for you!

Nigel Parry 9 months ago

Fantastic experience: Can’t thank the staff enough for going the extra mile and getting everything done thoroughly and professionally . Thanks Clear Lake Dental!

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Nigel - thank you so much! We’re thrilled to hear you had such a great experience.

Amy VanAllen 9 months ago

Fantastic experience: Can take about an hour to get to receptionist. Transferred from dentist that liked to schedule 7am and 7pm appts, today was pleasant. Will need to let them know to not chat with me when I am turned around. There isn't a button for walker accessibility. Lobby can be cold. Dress warm. Bring own pillows if can't lay flat. Chair doesn't adjust to petite people well.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for sharing your feedback. We’re glad to hear your visit was pleasant despite the wait. We’ll take note of the accessibility and comfort suggestions to keep improving.

Olha Dyka 10 months ago

Negative experience: I had a very upsetting experience today at Clear Lakes Dental – East St. Paul. My mom had an appointment, and we arrived just three minutes late because of road construction. The front desk worker, Kass, told us we couldn’t be seen and spoke to me in a rude, disrespectful way: “Next time you should come on time if you want your appointment.” I asked about an interpreter, and she said it had to be requested two weeks in advance. I offered to interpret for my mom, but she still refused to help us. I asked to reschedule, and she gave me a date more than a month away—until I spoke with the manager, who found an earlier date within seconds. We’ve visited this clinic many times and often waited 20–30 minutes past our appointment times. But when we were just a few minutes late, they showed no flexibility or kindness. The attitude and treatment were unprofessional and cold. I wouldn’t recommend this clinic to anyone who wants to be treated with respect.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi, Olha - Thank you for taking the time to share your experience with us. Patient care and satisfaction is our number one priority and we take your concerns very seriously. While we are unable to openly discuss patient cases, please know that we are investigating this internally. We are glad that our manager was able to assist in finding a sooner appointment for you. Your feedback is invaluable and will help us improve both our communication and service moving forward. We hope to have a chance to provide a better experience for you. Please reach out to [email protected] and we can have a manager reach out to you. Thank you.

Scott Brostrom 10 months ago

Fantastic experience: I had multiple fillings done, a cleaning and I'm in the process of getting more work done. I personally love this place. They're kind, gentle and caring. There's never a wait. Plus, there always seems to be flexible availability with accommodating prices out of pocket. Clear Lakes also accepts most insurances!!! Definitely recommend this place. They have multiple locations.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks so much! We're glad you’re loving the care and convenience. We appreciate the recommendation, Scott!

Khezia Thao 10 months ago

Fantastic experience: I am a new patient to CLD. Unfortunately, my first visit to this clinic was a consultation for pain in my previously treated RCT (different clinic) and I am also pregnant in my third trimester. It was important to me to get in right away as I am immunocompromised right now. CLD was able to get me in for a consultation right away, which I appreciated so much. My first visit was great! The dental assistant walked me through everything and even asked if I wanted to defer panorama imaging. Of course I deferred it because I am pregnant and that staff was very understanding. The dentist who examined me was Dr. Kyaw. She was awesome. I was impressed right away and felt comfortable in her care. She referred me out to endodontist for second opinion on my tooth. The referral was to a clinic that did not take my insurance but I called back to let CLD know that and they got the referral over right away. It was speedy and greatly appreciated as specialty clinics book out so far. In the end, it was recommended to do an extraction of that tooth. Dr. Kyaw did a good job to ensure I was comfortable and answered all my questions. Of course only being in my 30s and losing my natural tooth in itself is already an emotional journey for me. But I felt Dr. Kyaw really nailed it in the head for me. She is so sweet. I will be returning for my dental care. Thank you, CLD. What an experience: the timing and speediness, the staff, and administration part was incredible.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you so much for the thoughtful feedback! We will make sure the team hear your kind words. See you soon!

Adrian Barta 10 months ago

Fantastic experience: Great customer service and the dentist great service some of my cute by the way LOL love this place would recommend it

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Love that! Thanks so much—we’re glad you had a great experience and felt the good vibes.

Brian Pearson 10 months ago

Fantastic experience: Nice dentist explained everything I needed to be done to get 4 teeth extracted and then a cleaning then fitted for some dentures for my 2 teeth up front and 2 in back very clean office and friendly staff would recommend to anyone

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thanks for the great feedback, Brian. That's awesome to hear you had a positive experience and felt well taken care of. See you next time!

Jeanna Pappas 10 months ago

Positive experience: Great dentist with rigid and unusual appointment policies that I’ve never encountered elsewhere. They book a month out, but your appointment gets automatically cancelled if you don’t confirm within 24 hours of receiving their 1 reminder text. I knew this but I can’t be glued to my phone and it finally got me. I need to be seen and can’t keep up with this, so I’m going somewhere else. Again, these are great providers, but the patient has extra responsibility regarding appointments. It’ll cost you if any type of circumstance comes up. Those who are super attentive to their inbox and have a flexible schedule will have a great experience.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Jeanna - Thank you for taking the time to share your feedback. Our goal with the confirmation process is to reduce no-shows and ensure availability for all patients. We're always looking for ways to improve, and your input is valuable in helping us re-evaluate our system to better serve our patients. We're glad to hear how positively you feel towards our providers and that means a lot to us. Wishing you the very best as you continue your dental care journey and you are always more than welcome to give us a call at 651-788-7045 if you have any questions or concerns. Thank you.

Haley Greene 10 months ago

Negative experience: Terrible service. The receptionist was no help and disrespectful. I was turned away after arriving early for my appointment.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi - Thank you for sharing your experience with us. Patient care and satisfaction is our number one priority. While we are unable to openly discuss patient cases, If you would like to discuss this further, please call us at 651-788-7045 and we can have a manager reach out to you. Thank you, Haley.

Siab vue 11 months ago

Positive experience: First time there, everyone was very nice and friendly. Just wished one of the worker spoke up louder because it was hard to hear her under the mask but I give it a solid 9.5/10.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Thank you for your review! We're so glad you had a great first visit and found our team friendly. We appreciate your feedback and will keep it in mind to make communication even better.

Kaleigh McKenzie 11 months ago

Fantastic experience: Nice staff, quick and professional service. This was my first experience with ClearLakes Dental and already have my 6 month scheduled. UCare is accepted.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We're so glad you had a great first experience and already have your next visit scheduled. Looking forward to seeing you again in six months!

Caleb Gossman 1 year ago

Fantastic experience: They did a good job on my teeth.. the staff were amazing. They made me feel like a human being. They deserve 5 stars

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Caleb - That’s awesome to hear. Our team really cares about making everyone feel comfortable. Thanks for the kind words and the 5 stars! ⭐⭐⭐⭐⭐

Lyndsay Kristine 1 year ago

Fantastic experience: The team was so calm and patient with our 7 year kiddo during his fillings. It really helped him be able to stay calm too. I really like the patient rooms too. Very calming.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Yay! We love hearing that - one of our goals that we talk about all the time with our team is making sure our younger patients feel comfortable, safe and cared for. Thank you for trusting us with your family and are excited to see you again!

Scott Chmura (Oblivious Gamer) 1 year ago

Fantastic experience: Friendly staff, answered all my questions, and really knew there stuff. I have bad teeth and never felt judged by any staff members and they helped me come up with a routine I can do to improve my teeth.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Super great to hear that, Scott. We're all about support, not judgement. We're happy that you're in the CLD family!

Amy Peterson 1 year ago

Negative experience: I am an established patient who came in for an appointment today for a consult for an infected tooth and two broken teeth. I had a family issue that made me 3 min late walking in. There were no changes to my info and my paperwork was done within 2 min. After processing it, I was told I couldn’t be seen since I was late and they had to update my paperwork, even though I had no changes. I pointed out at that point it was only 5 min altogether, and the receptionist said there’s nothing she can do. It’s up to the providers and they won’t accept it. If that is the case, your policy should clearly state if you are not here before your appointment time you will not be seen. Not that you MAY not. It seems there is no gray area. Meanwhile, the person in the waiting room came up and asked for an update as to her appt as she’d been waiting over a half hour. I have personally waited for appointments for over 15 minutes. So, you can run 15 min to a half hour or more late, but a patient can’t be 3 min late and they are automatically cancelled? This makes no sense. This does not meet your standard text response to other reviews about canceling for running efficiency and staying on time. My own apt was at 9 am. The tooth that has the infection has been infected over 2 years. I’ve been made to put other work (cleanings, fillings, etc ) in front of getting it extracted. That’s meant numerous rounds of antibiotics from my primary dr to help manage it. In an age of antibiotic resistance from overuse, how is this a good standard of care or practice? I have severe, severe dental anxiety and this offices practices have done more to worsen that and consequently, deteriorate my dental situation, than help it. I’ve had a couple very kind, compassionate dental assistants over my time there that are the only reason I’ve tolerated it at all. Sadly, as a person on medical assistance, there are few choices in terms of dental care options so I’ve felt stuck with your office. However, your policies are not patient centered and do not consider the needs of patients like myself with severe dental anxiety, or the long term effects on a patient of ongoing antibiotic treatment for failure to remove an infected tooth because of forcing other non urgent care first. It takes an enormous amount to just call to make an appt and to get in the door. To actually make it here and be turned away for something out of your control when you are 3 min late and nothing in your account needs updating, and you’re coming in due to a dental emergency is NOT patient centered care. Moreover, while policies are important, so is considering the needs of individual patients and the impact said policies have on certain patient populations.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hi Amy -- We understand that dental anxiety and urgent dental needs can make visits challenging, and we regret that our policies contributed to a negative experience for you. Our goal is always to provide timely and efficient care to all patients, which is why we have policies in place to keep our schedule running smoothly. However, we also recognize that every patient's situation is unique, and we appreciate your feedback regarding how our policies impacted you. We will certainly take your concerns into consideration as we continually evaluate and improve our processes. We would love the opportunity to discuss this matter further and see if there is anything we can do to address your concerns as we cannot openly discuss patient matters. Please feel free to reach out to our office at 651-788-7045 and we can have a manager further discuss this with you. Thank you.

T Schulze 1 year ago

Negative experience: 5 minutes late to the place because my wife's chemo ran long. They take my I'd and insurance cards, have me sign their forms and THEN after they have my signature tell me I can't be seen because of the 5 mins. Place is a total fraud and the waiting room looks like the homeless shelter no wonder they have 5 places on paperwork saying you can't sue them for the miriad of germs that hit you right when you walk in door. I WILL be reporting them to my insurance the health department and the MN Atty General. Shame on you money grubbing vultures! Spare yourself the agony don't even try the place. I tried to take pictures of germ central but figured they call the cops for me taking a picture, another 3 line disclaimer on their form about pics/video

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

Hello. Thank you for sharing your feedback. Our goal is always to provide timely and quality care to all our patients, which is why we have appointment policies in place to ensure fairness and efficiency. We require all new patients to arrive 15 minutes early to complete paperwork and arriving late can result in a cancellation of your appointment. We also offer walk-ins as an alternative, which is not always guaranteed but we do what we can to seat walk-ins when we have openings. Regarding the germ control, we follow strict health and safety protocols to maintain a sanitary environment for all patients. If you'd like to discuss this further with a manager, please reach out to us at 651-788-7045 or @[email protected] and we'd be happy to address any concerns you may have. Thank you.

Fatima 1 year ago

Fantastic experience: My filling appointment went smoothly they were nice and communicated everything that they were going to do and it only hurt a little bit but the pain went away and also i was afraid for no reason. Never be afraid to get a fill or a routine dental cleaning it’s good for your health and your teeth are important and you need to take care of them.

Clear Lakes Dental - East St Paul
Clear Lakes Dental - East St Paul

We're glad to hear that your filling appointment went smoothly and that our team helped ease your concerns. Taking care of your teeth is so important, and we appreciate your kind words about the process. If you ever need anything, we're always here to help keep your smile healthy, Fatima!

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