Guillermo Donan DDS

125 E Barstow Ave STE 101, 93710, Fresno
Guillermo Donan DDS
125 E Barstow Ave STE 101
93710, Fresno
+1559-222-9923

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Dentist

Our comment from Best Dentists Club about Guillermo Donan DDS:

Guillermo Donan DDS is a highly regarded dental practice known for its welcoming atmosphere and friendly staff. Patients consistently praise the professionalism and attentiveness of the team, highlighting the detailed explanations provided by Dr. Donan and his associates during procedures. Key strengths of this dental practice include:

  • Friendly and Supportive Staff: Many patients commend the staff for being courteous, attentive, and accommodating, ensuring a comfortable experience for all.
  • Efficient Service: The office is noted for its minimal wait times, and patients appreciate being scheduled promptly and efficiently.
  • Patient-Centric Approach: Dr. Donan is recognized for listening to his patients, thoroughly explaining treatments, and addressing any concerns with care and kindness.
  • Painless Procedures: Numerous reviews mention pain-free experiences during dental work, fostering trust and comfort among patients.
  • Positive Atmosphere: The dental office is described as clean, organized, and inviting, which adds to the overall positive experience.

Overall, Guillermo Donan DDS is highly recommended for anyone seeking quality dental care in a compassionate environment.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Implants
Dental emergencies
Pediatric Dentists

Guillermo Donan DDS: Reviews

4.7/5 (199 Reviews)
Christina Martinez 1 month ago

Fantastic experience: I'm so happy I found a dentist I am comfortable with. He is very friendly and professional. The staff is also friendly and explain everything in detail.

Marissa Chacon 1 month ago

Negative experience: I went to this dentist a while back and was told I had 9 cavities that needed treatment right away. I left the office feeling uneasy — something about the way everything was presented felt rushed and money-driven. The treatment plan didn’t sit right with me, but at the time I didn’t know how to push back. Also even as a child I NEVER had more than like 2 cavities. So this came as a very huge shock. Plus, I didn’t have any kind of pain or discomfort with my teeth besides sensitivity and my wisdom teeth bothering me. Recently, I switched to a new dentist for a second opinion. After a thorough exam and X-rays, they confirmed I only had one small filling that needed to be replaced because the material had worn down. No other cavities were found. This lined up with my gut feeling that the original diagnosis was exaggerated. Looking back, I always sensed a “greedy” vibe from my old dentist — like the focus was more on maximizing procedures than on my actual oral health. I’m glad I trusted my instincts and sought a second opinion, because otherwise I could have ended up paying for a lot of unnecessary work.

Mo Priester 1 month ago

Negative experience: Horrible! I left and have been in more pain since going. He drilled and bent a current filling that I had while doing fillings on two other teeth. If it wasn't for the capable girls who work there, he would have received zero stars. The dentist is very rigid and nonchalant. I paid for three fillings but only received two, although my money was refunded (or in the process). While I was in the chair, he walked in and asked, "What's being done to my mouth?" This clearly indicated that he hadn't reviewed my case before entering. He began the fillings and then abruptly stopped to discuss my treatment with his assistants and then addressed me. At the start, he even mentioned that I could get my money back if I didn't want to be there. He is very unpleasant with no bedside manners. Overall, he was very unprofessional, and I would not recommend him. My silver filling is now bent and it was the end of the day so he didn'thave time to fix it... This was my first experience with him and honestly, the dental hygienist who did my cleaning was much better than the dentist himself. Anything besides a teeth cleaning, I highly would not recommend going here

alexis m 2 months ago

Fantastic experience: The reception is very welcoming and helping with any questions you have! Especially my girl Maria she’s the best! Everyone in general is very friendly and the doctors are very informative. Love them!

Miguel Contreras 2 months ago

Fantastic experience: Great first experience. Front and back office staff are polite and attentive. Dr. Guillermo explained everything in detail and asked if I had any questions or concerns. Was able to get my deep cleaning on the spot with an experienced Hygienist. Will definitely be back.

Googles 111 2 months ago

Positive experience: I just noticed my review from a few years ago so I'm changing the rating to a 3 star. The positive.. the staff is nice Dr. Donan is so nice and I liked him the first few years I went there. I feel like he brought in Silvia and that's when I felt like it was different and I stopped going and I know a few others did also. I dont remember her being there before. I only wanted to see him for an appointment. My husband also went in to have a tooth pulled and had a horrible experience with the Dr Silvia. She pulled and pulled and had to finally go get Dr. Donan after she couldn't get it. He had a hard time too. He tried for a long time and was even pushing on his forehead with force to get it out. My husband had to stop and take a break. He felt sick and was sweating and said he felt like he was going to pass out. This should have been referred out. Because of that last experience my husband won't go back. I had the hardest time trying to get him to go to any dentist but this ruined it for him.

Ryan Hessler 2 months ago

Fantastic experience: I saw Dr Donan for the first time today and I’m very happy with Dr Donan and his office. They are very efficient and friendly. Dr Donans office feels very capable and does things for which I would have expected to be sent out to a specialist. This is a great thing if you have trouble making time off work for appointments. I, personally, wanted to find an office in which I could see the same dentist every time I come in. Dr Guillermo Donan and his wife Dr Silvia Donan provide just such an experience. They are both very knowledgeable and take their time to explain what’s going on. I am looking forward to seeing them again and would recommend them to anyone.

Tracy Morgan 2 months ago

Fantastic experience: I broke a molar and their team was able to get me in quick! All of the staff are courteous and professional. Dr. Dornan removed the tooth the same day and made a plan to care for additional treatments. Highly recommend.

Zane Valentine 2 months ago

Fantastic experience: Really enjoy how they work with my schedule and they're also fast when you're there, works great when you never have the time to stop in

Asa Jr 3 months ago

Fantastic experience: I had some pretty bad tooth pain from an old filling that was done by a different dentist. I went in and Guillermo did a root canal, a post, and a crown. I am very satisfied with the service and the results, I would recommend this dentist to anyone.

Alexis Yrigollen 3 months ago

Fantastic experience: Staff was efficient and truly welcoming! The nurses calmed my nerves and I appreciate how thorough my questions were answered!

Luwam Tesfamichael 3 months ago

Fantastic experience: Do yourself a favor and book an appointment with Dr. Donan. I'm relatively new to Fresno and was in need of a Dentist. I was lucky enough to find Dr. Donan's office through a quick Google search. The office itself is beautiful and the staff have been nothing short of absolutely amazing. Ive had cleanings, a root canal, and composite veneer work completed. Each treatment left me happy with the experience. I know my dental health is in great hands & I'm grateful to have found such a great Dentist with an equally amazing staff!

Angie’s hair N Things The Earth Angel Channel 3 months ago

Fantastic experience: Today, was my first Appointment, and my experience was Amazing! They ask me how did I hear about them, I told them I been watching them for a while now, and loved the reviews. the energy was warm in the office. They were straight forward with me and honest. I felt so safe and comfortable here. I’m happy I found them all. This was The Best experience ever!

Long Her 3 months ago

Fantastic experience: Highly recommended. The staff are nice and friendly. The place is clean. I’ve had my fair share of dental work including crown, extraction, bridge and regular cleaning. I’m impressed with the Dentist and his expertise.

Rashad Ledesma 4 months ago

Fantastic experience: Had a deep cleaning and they made me feel very comfortable. The experience was very nice and I felt like I was in good hands.

yelenatsytsyn 4 months ago

Fantastic experience: I’m really scared of the dentists, but Dr. Donan and his team made me feel at ease. The experience makes it easier to come back knowing I’m in good hands.

damon brownell 4 months ago

Fantastic experience: Top to bottom, they run a tight ship, no hour wait to see Doc, been there 3 times getting work done, staff is A-ONE, polite respectful , the Doc is great before this only bad experiences , now I actually look forward to going!!!

Ismael Aceves 4 months ago

Fantastic experience: Definitely recommend. Every one is super friendly and professional. Just moved to Fresno and there my new dentist office to go to hands down.

Eddie Vivas 5 months ago

Fantastic experience: Me and my teeth are so happy to be back at Dds Donan office, Maria, Angie and entire staff are so wonderful. I will continue to recommend to friends and family. God Bless.

Karmen Motley 5 months ago

Fantastic experience: Dentist and staff were amazing! They got me in and out with ease!! Thank you for you professionalism, skill and knowledge pain free.

Princess Jasmine 5 months ago

Fantastic experience: Amazing dental office staff, very kind and friendly. My daughter was very nervous and the doctor and staff were so caring. I highly recommend this dental office.

Estelle Aguilar 5 months ago

Fantastic experience: Highly Recommend! Office staff is so friendly and helpful! I was a new patient and Dr. Donan explained clearly my dental solutions to my problems. Very friendly and caring. Angie performed my deep cleaning and was so gentle I felt no pain at all she was AMAZING! I'm so glad I found them online and will definitely recommend them to my friends.

Sarah K. Hutchinson 6 months ago

Fantastic experience: The support staff, from front desk to hygienists, are really friendly and have a fun demeanor. I usually get in and out quickly and the team makes the experience fairly painless (for a dentist office). Dr. Donan is thorough and friendly as well. The team seems to get along with each other and patients well, and I can’t emphasize enough how much this makes a difference. You can tell the team enjoys their work. Def recommend!

Jessica Brannum 6 months ago

Fantastic experience: The staff is so helpful and nice. Even though they are out of network for me. It's worth the extra I have to pay.

Jorge P 6 months ago

Fantastic experience: 1st dentist office I called for an appointment for 3:30pm and they make it. Got there didn't wait long. Friendly staff.

Guadalupe Alcorta 6 months ago

Fantastic experience: Angie was quick, painless and my teeth felt good at the end of my visit. Office staff reminded me of my upcoming visit and as always everyone is very friendly and kind.

L V 6 months ago

Fantastic experience: Had 2 major procedures done by Doctor Donan. (Root canal, replacement bridge.) Both were amazingly executed to perfection!! I can honestly say he’s the best in the valley! I’ve been to multiple dentist in the area and no one compares to Dr Donan!!

Amanda Birlew 6 months ago

Negative experience: The lady named Maria at the front desk is rude, actually snatched my personal phone out of my hand when asked a question about the registration process. I was texted about my appointment excessively (6 times in a 3 day period). Dr was gruff and impatient with my anxiety and fearfulness. Positives: Office was clean and the RDA was nice.

Angela 6 months ago

Fantastic experience: This was my first Appointment, my experience was Amazing, they were kind to and made feel comfortable Through my Appointment, they were honest and straight forward with what I needed. The Dr and Staff were so supportive and helpful and just Amazing. Very grateful for them all. They the Best Dentist Office in Fresno,CA. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Gabriel Ortiz 6 months ago

Fantastic experience: I had a toothache so I called Dr. Donan’s office, they were able to schedule me an appointment the next day. When I arrived the receptionist greeted me very politely and treated me with respect. After diagnosing my pain Dr. Donan explained my options in a very clear and understanding manner. After two visits Dr. Donan was able to save my tooth and relief my pain with a root canal and I now have a wonderful realistic looking crown and am pain free. Dr Donan and all his staff are an amazing team. They will be my dental office from now on, I highly recommend them for all your dental needs. Thanks Dr Donan and staff!!

Shannon Barrett 6 months ago

Fantastic experience: Very pleasant appointment! I was consulted, and they were able to do my dental work all this in about 1 hours 15 mins. I WAS PLEASED!! I was also very nervous it was a root canal that actually gave me NO pain! So I'm all smiles and relieved! Dr.Donan, was present the whole time and was very gentle THANK YOU SO MUCH! also Thank you staff for helping through all paperwork and most of all made sure I was Comfortable.

Stacey Covelli 6 months ago

Fantastic experience: Awesome staff!!! Wait time minimal. Transparency about procedures. Everyone’s just very kind and understanding. Thank you!

Kelly Goodpaster 6 months ago

Fantastic experience: I recently had veneers done, and I couldn't be happier with the results. Dr. Donan and his team are professional, knowledgeable and attentive. Dr. Donan took time to design the veneers that look completely natural and matched the color I wanted. The precision and artistry in their work are truly remarkable. I highly recommend this practice. I've been a patient for 20 years, I trust their work and dedication.

Abby Abel 6 months ago

Fantastic experience: I’ve been looking for a dentist in Fresno and I saw Dr Donan on the list, I was determined to set up an appointment but had never had the chance to, I finally was able to and the staff was very helpful, Maria, Keyla, Angie and even Dr Donan himself. They make you feel like a VIP. They have exemplary customer care, I’m glad I found them and will be a loyal customer from here on out.

Hodari Cooper 6 months ago

Fantastic experience: Hands down best staff in the business! I would definitely recommend to anyone seeking dental care.

Gracie Rodriguez 6 months ago

Fantastic experience: If I could give this office 10 stars, I absolutely would! From the moment I checked in, the entire office staff was so welcoming and the office is so clean and quiet. I felt comfortable and welcomed from the X-rays with Mia, my teeth cleaning with the wonderful hygienist, Amy, the consultation cost breakdown with Maria and my experience with Dr. Guillermo Donan. He listened to my wants with my smile goals and transformed my smile to what I’ve always wanted with applying composite bonding to my teeth and giving me my confidence back to smile again. Not only did they provide such amazing service, the staff got me in on short notice and completed my treatment same day! Thank you SO much again to the entire office staff for providing excellent service and keeping my smile big and my teeth healthy.

Cha Meng Lee 7 months ago

Positive experience: Nice people, good work. They changed my appointments a few times without notice, Idk why. But otherwise a very satisfactory experience.

The Gnostic Chef 7 months ago

Fantastic experience: I recently had some dental work done at [Dr. Donan’s office], including a bridge and three cavities, and I have to say this team is like the pit crew of dentistry. They worked with precision, speed, and care, ensuring everything was done flawlessly while making me feel at ease the entire time. Dr. Donan is like a master sculptor, meticulously crafting my bridge so it feels as natural as my own teeth. The staff is warm and welcoming, like a great host at a dinner party, making sure I was comfortable from start to finish. If you’re looking for a dentist who blends expertise with a truly pleasant experience, this is the place to go. Thank you all for your incredible work—I’ll actually look forward to my next visit!

Koji Ogawa 7 months ago

Fantastic experience: My first time visit to this clinic was incredible. Front staff were so nice and friendly and understanding. I had my tooth taken out but. It was most painless experience I had in dentist office. Doctors was telling me explain to me about after care also. Thank you so much to Guillermo Donan DDS ❤️

Vanessa Ceballos 7 months ago

Fantastic experience: Dr. Donan has mastered the perfect balance between professionalism and care. I came because I woke up with severe tooth pain and found out I had an abscess. Dr. Donan gave me a few options to explore and offered his expert opinion but assured me that he would refer me to a specialist to make sure we way out all the options. I appreciated the second opinion and was happy to know that Dr. Donan was spot on with the diagnosis. Previously I was terrified of dental visits because of constant negative experiences since childhood. With Dr. Donan I got my tooth extracted and didn’t feel a thing. The healing process went so smooth and I just feel like I am in good hands. Additionally, the front office staff has been super welcoming. All-in-all I have had the most positive dental experience here and will continue coming.

Aliyah Lerma 7 months ago

Fantastic experience: Guillermo Donan DDS offices always go above and beyond to make sure everything goes smoothly. Their team always makes sure I’m comfortable and are very nice.

Alexander Esquivel 7 months ago

Fantastic experience: Had a great experience, staff was friendly. Very clean office. DR did an amazing job on my root canal. Would recommend to others.

Daisy C 8 months ago

Fantastic experience: I been a patient of Dr. Donan for the past 12 years. His skills and attention to detail have not only better my overall dental health but have also improved my smile. His staff is helpful and friendly. I

Elena Navarro 8 months ago

Fantastic experience: I had a crown replacement and the procedure went smoothly, Dr. Donan explained the procedure and he showed me pictures of the before and after. The front office are knowledgeable with the insurance billing and are courteous. Overall my experience was excellent and would recommend Dr. Donan and staff for any dental procedures.

Lorraine 8 months ago

Fantastic experience: I found Dr. Donan on Google while searching for a dentist, and after seeing all the great reviews, I decided to give him a try. I’m so glad I did! His office is clean, welcoming, and the staff is incredibly friendly. Dr. Donan is precise, efficient, and makes the entire process quick and painless. I’ve never had to wait more than five minutes in the waiting room, which is a huge plus. After such a great experience, I’ll definitely be making him our family dentist. Highly recommend!

Nazeli Chavez 8 months ago

Fantastic experience: Best experience I’ve ever had. I felt very comfortable at this dentist. I love the staff, they are so nice and make you feel so welcomed. I’ll definitely come back!

Jorge Moreno Ramirez 8 months ago

Fantastic experience: As always, the staff is really helpful and professional. I needed a crown to be done this time, and Dr. Donan prepared and installed it. He is very professional and knowlegeable. I really like that he looks for alternatives and explains each of them to you. He explains the pros and cons of each, and let's you decide. His work is always done very carefully and excellent.

Candice Whitaker 8 months ago

Fantastic experience: I’m very happy with Dr Guillermo and his staff. Everyone is so nice and the dental office is very clean, cleanliness is very important to me. I also trust Dr Guillermo’s advise for my future dental needs. He seems to be a very honest and caring person. I’m very happy with the work he has done on my teeth and will be working with him for many years to come.

Leo Ponce 9 months ago

Fantastic experience: This is by far the best Dentist I ever been too.. The staff is extremely great. You feel welcome when you come in and know you leave with great work done. The entire staff takes pride in every step of the process.. 100/100

Emily Sanchez 9 months ago

Fantastic experience: Clean, organized office, friendly staff, good equipment (as far as I can tell). Dr.Donan has a great attitude and I appreciate that he doesn’t push procedures or other extras on you. After not seeing a dentist for several years, I needed 3 fillings and I like how he showed me the cavities in real time during the procedure via pictures. He explained each part of the procedure and showed me pictures of the fillings at the end. He seems honest and I trust his evaluations. Would recommend his practice.

Bernardo Alvarado 9 months ago

Fantastic experience: first of all I will say the Ladies at front dest are very helpful . very courteous laccommodated my schedule very professional and answered all my questions. Second Dr Donan was very nice understanding and very fast I was there under a hour .

Veronica Lopez 9 months ago

Fantastic experience: The best dental service!! Very professional and very friendly costumer service, Doctor Guillermo Donan very knowledgeable and makes you feel like fam..

Janet Renteria 9 months ago

Fantastic experience: Their staff is very nice and helpful, it didn’t take long like other places and best of all when the doctor took my wisdom out it didn’t hurt I didn’t feel absolutely nothing ☺️and the doctor was so nice and speaks Spanish so I was very comfortable so I recommend this place 100%

Jesus Gomez 9 months ago

Fantastic experience: My dentist Guillermo was very professional and friendly, really made me feel comfortable. His staff were great, friendly and just as professional. Will recommend to friends and family.

Daniela Fis 9 months ago

Fantastic experience: I’ve been coming here for few years and I absolutely love this office! I usually don't like going to the dentist but they make you feel right at home. The wait time is usually about 10-15min but you won't notice that you’re waiting that long. Dr. Donan is so nice and makes you feel at ease with everything. Overall, great people and amazing dental work. They are the best!

Gisselle Rose 10 months ago

Negative experience: Went to the dentist for gum pain around one tooth, and the doctor told me I had 2 cavities and gum disease and he recommended a deep cleaning. I saw pictures of the cavities and they wanted to perform the deep cleaning the same day, however I rescheduled due to time constraints. It wasn't until after I realized how rushed and pressured I felt during the appt and how strange that I had two cavities for the first time in my life and not feel or notice anything other than my gum pain. I decided to go to another dentist for a second opinion. I had no cavities, and the new dentist showed me pictures of my teeth and the teeth at saw at Dr Donan's were not the same teeth I saw at the new dentist. Deep cleaning at the new dentist was also cheaper and split up in two days so it could be done thoroughly. After reading reviews, it seems they pressure you to leave good reviews. Don't be fooled or pressured, and if you're not sure, seek out a second opinion if you can.

KMswartz85 10 months ago

Negative experience: Once they have your in the dental chair, you’re pretty much at their mercy. It’s a business, I get it, but it makes one uncomfortable to feel like they have to stay until you’ve left them positive feedback of some sort. The dental work isn’t necessarily bad, and I get that it’s just a job, but encouraging one to review one’s service is one thing- I felt like I was being more than encouraged- as though I HAD to leave a review. It was just weird. I came here because of the reviews, and thought they were organic- they ain’t. Just an fyi. Once payment for services rendered were paid, I felt more like a burden than a patient. Not organic reviews- word to the wise. Dental work ok. Update: went back- admin staff is super sweet. The dentist, I think the namesake of the office, was a bit condescending in his manner of speaking to me. I’ll be finding another dentist. That was silly of me to go back, after leaving an honest review. With my name and face.

Kobe Bryant 10 months ago

Negative experience: The work was average, what I didn’t like about the place was the communication, it was very rushed and I didn’t feel comfortable, the worst part for me is that they almost force you to leave a 5 star review before you leave, that’s not very equitable as it’s almost falsifying true feedback. Let people leave reviews on their own based off their own feedback and experiences, don’t pressure them into leaving 5 stars. For this reason I am leaving 1 star, I’m sure many of you on the reviews can attest to this experience as well as I’m sure that’s how this Dr has such high ratings and reviews. Not disclosing my name to stay anonymous because you know how people are nowadays. Be safe everyone and happy holidays, hope moving forward people get high reviews and good feedback from true good work and merit. The prices were a bit high but that’s most doctors so not too much to speak on there, definitely cheaper in the home land of Mexico but of course I don’t live there anymore.

carlos villagran 10 months ago

Fantastic experience: My experience with the Donan dentist group was great. I had a deep cleaning and felt no pain and had a quick service. The team was very nice and caring.

Karla 10 months ago

Negative experience: Found my new dentist elsewhere that does only the necessary work on my teeth without charging my insurance for "premium dentist services". Not everyone needs 10 cavity filing!! Always get a second opinion! I was traumitisized by this dentist having to re-do their own filings. Never went back.

Andrea Marin 10 months ago

Fantastic experience: Excellent service and incredibly knowledgeable staff! The doctor was straightforward with information and answered all of my questions regarding my treatment. My dental cleaning was one of the nicest and most effective cleanings I’ve gotten done ever!

Viola Gabriel 11 months ago

Negative experience: Dr Guillermo left my mouth open for at least 15 minutes without doing anything and when I was not feeling comfortable he said I don’t have time for this and then after I am done they called and told me I owe them 700 after I already paid my part and said I am responsible for the insurance part since the insurance doesn’t want to pay before I agree about anything they gave me the statement of who is going to pay what and at the end if insurance doesn’t pay then customers will pay and never say that those portions are estimates, it turned out that the Dr is outside of my network and they didn’t tell me that and they know because they check the insurance before accepting a new patient. Unethical in my opinion!

Delyl Galindo 11 months ago

Fantastic experience: Super recommended, the girls were super friendly the hygienist súper nice and the Dr explained the entire procedure to me very well. I loved his work. Thank you all

Mayra Cuevas 1 year ago

Negative experience: Don’t be fooled by the 4.9 star rating. They will ask for a review, put you in a room and ask you not to submit until they have checked it. Then treat you like crap once your 5 star review has been submitted while charging your insurance a maximum claim & not even completely finishing what you asked for and give you the run around.

Michelle Moreno 1 year ago

Fantastic experience: Dr. Donan and his team do a great job with making sure my dental experience is great. Everyone is really nice and makes sure I am comfortable and taken care of during my time here!

Veronica Velasco 1 year ago

Fantastic experience: I got some crowns done with Dr.Donan and I had one of the best experiences! The customer service and friendly staff members were exceptional! I also got the best smile makeover that I had been wanting to get for that longest time. If you are thinking of getting any veneers or crowns done I would definitely recommend you do it here!

Christopher Ramirez 1 year ago

Fantastic experience: I came to see this office based on the great reviews they had on google and they did not disappoint. Great service, clean office, and professional/caring staff. I had a extraction performed on a molar and had a pain free experience.

Mao Kue 1 year ago

Fantastic experience: Dr Donan did my crown for my back molars. Him and his team did a great job with the procedure. They kindly walked me through the procedure, educated me on after care and also listened to my concerns when placing my crown. Thank you Dr Donan and Team for a great service!

Al Ly 1 year ago

Negative experience: I went to the internet looking for a new dentist and this place had great reviews so I decided to give them a chance. I have double dental insurance so I wasn’t worried and scheduled my first appointment. They took some x rays and “checked my teeth” and told me I needed about 6 new filings . Not too long I got a bill in the mail for 96$ . The bill was lengthy in detail , charge for this and that and then the “new patient “ charge which caught my eye . I had a bad feeling after that reading other people’s similar experiences with these two dentists so I canceled other appointments and never went back. The current dentist I have is amazing! They didn’t charges me for x rays , or the new patient charge. . They also told me this dentist pretty much scammed me and couldn’t believe those outrageous prices .Tirns out I did not need any work done .

Angel Bravo 1 year ago

Fantastic experience: Very helpful and fast service. They were able to get me in the same day for a wisdom tooth removal. Staff is very professional and friendly.

Klaus Valenti 1 year ago

Fantastic experience: The staff is very patient with my many questions and takes time to explain things to me throughly. I've had a number of traumatic experiences at other dentistries, but the team here makes me feel comfortable and helps soothe my anxieties. As of 2024 I live out of town and still make the drive to my appointments here because it's been my favorite dentistry to go to.

Brielle Warren 1 year ago

Negative experience: Unfortunately my 5 star review had to go down to 1 star. I originally loved this dental office and the service that I received however after all of my dental work was completed over about a 3 month time period there was a waiting period for my insurance to process my claims. I had multiple fillings done as well as a crown and root canal, so altogether thousands of dollars worth of work. When my dental insurance finally paid their portion of my claims, I was left with a balance of about $400. I received a few phone calls and asked them to send me my paperwork to review to make sure I wasn’t being overcharged for my services as I am double covered. I’ve also seen other reviews stating how they are all about money and overcharge for services. Not even a full week passed and my bill was sent to collections and I received a phone call from a debt collector. No explanation. When I called them I was told that I didn’t send payment that was due (although I had literally just been notified) and that they had already been waiting for my insurance to pay the claim for months, as if that’s my fault and I have any control over that! I’m a full time working professional and have 101 other things that I tend to on a daily basis. They legit didn’t even give a 30 day grace period. Nothing! Straight to collections. I have never dealt with anything of this nature. I don’t play about my credit and not paying my bills on time. I paid it in full right away but I thought that that was highly inconsiderate and unprofessional for a few hundred dollars after they were already paid thousands of dollars from work that I received. I would never recommend this dental practice to anyway based on that alone!

s chim 1 year ago

Fantastic experience: Had an amazing experience with the whole staff and the doctor was absolutely fantastic. I highly recommend this place if you are ever in need of any dental care, they not only welcome you with open arms they listen to your needs and care for you like family. Can't ask for a better experience, so welcoming and friendly. Didn't push nor force what I wasn't ready for only advise me on what needs to be cared for and let me decide on when I'm ready. Thank you again for the great service!

Destinee Bowden 1 year ago

Fantastic experience: I had a wonderful experience at Dr. Donan’s office today. Everyone was so helpful and informative. Dr. Donan and Angie are excellent providers and made sure I was pain free through the whole process. Great staff up front that really went above and beyond.

Victor Ramos 1 year ago

Fantastic experience: It’s rare to find a dentist who can help with urgent care so quickly. As soon as I walked in, the receptionist took care of me right away, and everyone was super welcoming. They took excellent care of my tooth refilling, making the experience smooth and stress free. I truly appreciate the high level of care and professionalism displayed throughout my visit.

Veeru Kashyap 1 year ago

Fantastic experience: I recently had my wisdom teeth extracted by Dr. Guillermo Donan, and I couldn't be more pleased with the experience. From the moment I walked into the clinic, the staff made me feel welcome and at ease. Dr. Donan and his team were incredibly professional and took the time to explain the procedure The extraction itself was quick and surprisingly painless. Dr. Donan's expertise and gentle approach made all the difference. I highly recommend Dr. Donan and their team for anyone needing dental work. Their skill, compassion, and dedication to patient care are truly exceptional!

BizzyBone559 1 year ago

Fantastic experience: I have been having a truly wonderful experience with the exceptional staff here. The hygienist performed an outstanding job. My teeth were in a very poor condition, and I was developing severe gum disease. Fortunately, I am now on the path to recovery and I feel much more confident with my smile.

Abel Perez 1 year ago

Fantastic experience: Dr. Donan and his staff have been professional from day one that I had dental work. I’ve had deep cleaning and root canal. Lupita was attentive and responsive to any needs.

Lenny Richards 1 year ago

Negative experience: Office staff were all very nice and accommodating. They got me in fast which I was thankful for. My only problem is my billing. My insurance plan only covers preventative and X-rays. They billed my insurance company to a single tooth exam vs full mouth so I received a bills for 117 which was a bit upsetting. After talking to the office I believe that should’ve been better explained that only examining one tooth vs the entire mouth it’s a different code (9110) vs the entire mouth that would’ve been covered.

Ogo 1 year ago

Fantastic experience: Very pleased with everything! The moment I came in I was treated like family. Everyone operated with kindness and ensured I was comfortable. Dr. Donan and Team were committed to excellence and genuinely wanted to help me in achieving a smile I could be proud of! Truly Amazing!

Leo Montoya 1 year ago

Fantastic experience: Such a friendly and caring facility. Knowledgeable and capable team. Went in with my 5 yr old son and myself. We both got scans and cleaning. The staff made us feel so comfortable and talked us through everything. I've heard plenty of tough stories about dental care and places like this make me confident that my family can maintain their oral health. Thanks! See you again soon.

Anthony C 1 year ago

Negative experience: Appointment was at 8am. I got there at 7:55. Filled out paperwork was seated in chair by 8:05. I waited till 8:45 and was still waiting to be seen by Dr. I get it his time is precious. Guess what so is mine. I worked in an dental office for 2 years and stuff like this never happened in my office. We double book sometimes triple book patients for same time slots. Average wait is no more than 10 minutes. This is super unprofessional and unacceptable. I read all the reviews and thought I would give it a try. Most of the reviews must be from patients who don't mind waiting. My time is money O don't have time to waste. So if you are the same please find another Dentist office like I just did

Marina Prats 1 year ago

Fantastic experience: The people who work there are very attentive, polite and treat you with a lot of respect. Everyone makes sure that you are well and comfortable at all times. I had a cleaning, they removed some cavities and took out a wisdom tooth for me. Everything was very delicate and without any pain at all. You feel very welcome as it is a small space with really good professionals.

eberardo camorlinga 1 year ago

Fantastic experience: Amazing experience! The work culture is really based on shared knowledge throughout the whole facility. As an engineer I pay close attention to both the service and work culture and they both align very well. I come all the way from San Jose and I will be coming back along with my family and friends and hope to make this a long lasting journey with them! No pain, phenomenal experience! Thank you Dr. Donan and team members!

Marissa Salas 1 year ago

Fantastic experience: The whole staff was really attentive and caring. I had 3 wisdom teeth removed and it went smoothly. I have anxiety and they kept me calm during the procedure. They were also able to schedule me in quickly which was amazing since I was in a lot of pain. It’s a small clean office so it doesn’t feel overwhelming or super cold like some offices do.

Sandra Villalobos 1 year ago

Fantastic experience: My mom recommended Dr. Donan and I was not disappointed. Everyone who I encountered from the front desk to Dr. Donan himself were very friendly and professional. They made me feel very comfortable and communicated well throughout the dental procedure. I got brand new fillings to upgrade my dated ones! Overall, I am very happy with my experience at Dr. Donan’s office and I plan to stay.

Rene Godinez 1 year ago

Fantastic experience: Very friendly staff. Helped me get my insurance handled and also very patient. Great service and Dr. Donan was very informative and answered all my questions I had. He was also checking in on me before and after my procedure. I highly recommend Dr. Donan for any procedure.

Mariah Vorakoumane 1 year ago

Fantastic experience: I just got my wisdom teeth removed and it was so fast and painless, they were amazing. All the staff made me feel comfortable. I definitely recommend coming here and will be coming back myself.

Macrina Guzman 1 year ago

Fantastic experience: this was my first appointment and it was a dental emergency. I was experiencing pain in one of my molars and they got me in right away early morning the next day they even texted me and got some information ahead of time. Maria was so friendly And they just made me feel so comfortable and just with ease, Maria had everything for the financials real easily talked about I wasn't overcharged the hygienist was great. She made me feel so comfortable as she was doing the deep cleaning and on the infection as well. Dr. Donan was amazing. He's so welcoming made me feel comfortable as well and I felt like he and his entire office really cared for my health and well-being. I'm normally very nervous but I was able to be there alone at ease so thank you so much.

Yar Yar 1 year ago

Fantastic experience: I was looking for a dentist in the area and found Dr. Donan’s office. Came in very nervous but everyone was so friendly and they constantly checked on me to make sure I was doing okay. Lupita there is also so great. Overall was a great experience and definitely will be returning.

Archie Parks 1 year ago

Fantastic experience: Very personable staff. Took very good care of my child. Edit: Came back to fix some old amalgam cavities that the skilled staff there fixed for me. Looks GREAT!

Belkis Cariño 1 year ago

Fantastic experience: I love coming to Dr. Donan’s D.D.S! They have made my visits a great experience!! I’ve always been scared of going to the dentist but the work they do here is amazing! Thank you for giving me a different experience. Their staff members are also very nice and friendly!!

Katrina Crotwell 1 year ago

Fantastic experience: This dental office is amazing! As a patient who has felt uncomfortable about going to the dentist for some time, the staff and dentists made me feel heard and comforted through my experience. After some fillings they made sure my teeth were 100% back to how they should before I left town. I highly recommend this friendly dental office to anyone!

Denise Hernandez 1 year ago

Fantastic experience: The service is always phenomenal! Everyone is so kind and welcoming. Dr. Guillermo and Dr. Lu are AMAZING! They explain the procedure thoroughly before they begin which is very helpful and less nerve racking! I know many people fear going to the dentist but Dr. Donan office always makes me look forward for my next visit!

Mark Norman 1 year ago

Fantastic experience: I had a great deal of complicated crowns and bridges to be done. Dr. Donan DDS , did an amazing work. Dental work is art of science. It’s important to know that Dental work is an art of science. Best dentist I have ever had and at 62 years old , a good dentist is extremely important to overall health. 5 stars Dr. and his great staff.

Saylee Kerure 1 year ago

Fantastic experience: Best doctors ever! AGIE Donan is the one who really helped me revive my teeth. She provided me detailed knowledge on oral health and hygiene and how it should be done. It’s been 2 years now and I have the best gum health ever. Thank you all the doctors and the team

MaoPOW 1 year ago

Fantastic experience: Dr Lu and Dr Donan are very educational, welcoming, and caring to their patients. My husband and I always schedule are appointments together and we always get seen on time. We enjoy the staff and the environment and would recommend their service. I am also pregnant and the whole team take extra precautions to make sure baby and I are safe and treatment is comfortable for us both.

Erika Arteaga 1 year ago

Fantastic experience: I’ve avoided the dentist for years due to being nervous during treatments but Dr. Donan and his staff are very friendly and gentle. I have never waited more than 10 minutes to be seen for any of my appointments. I just had a root canal (which I was dreading!) but it turned out to be painless. The staff have explained my treatments throughly and showed me videos of treatments to help me understand. I highly recommend Dr. Donan!

Sa Brina 2 years ago

Fantastic experience: Great Dentists, both were very attentive and listened to my concerns and addressed them with professionalism and care. I am a new patient and after reading many Google reviews, I decided to give Dr. Donan’s office a call for an emergency visit. The office was able to get me in within less than an hour! I will be returning with my family for future visits! Thank you for taking care of me so quickly. Your staff are amazing and very soothing which is important when so many people deal with high anxiety when it comes to dental pain and just being at the dentist in general. My family has found our new dentist. Many thanks to your whole team!

Belle Vie 2 years ago

Fantastic experience: While passing through California, I had a problem with a tooth (I was in Sequoia Park). I got an appointment the next day. The whole team was very friendly and professional. My tooth was repaired the same day at a reasonable price. Well done and thank you for the excellent service. Thanks to you, now i can smile to life again! A satisfied Canadian!

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