Jefferson Dental & Orthodontics
Information about Jefferson Dental & Orthodontics
75051, Grand Prairie
Opening hours
- sunday: (closed)
- monday: 8:30-12:30, 13:30-17:30
- tuesday: 10h-12:30, 13:30-19h
- wednesday: 8:30-12:30, 13:30-17:30
- thursday: 10h-12:30, 13:30-19h
- friday: 8:30-12:30, 13:30-17:30
- saturday: 9h-12:30, 13h-16h
Since 1967, Jefferson Dental & Orthodontics continues to provide the most compassionate, high-quality, affordable and convenient dental and orthodontic care to our communities. We have over 70 offices throughout Texas and recently expanded to Oklahoma in 2021. We are the proud, official dentist of the Dallas Mavericks.
Our talented doctors, hygienists, dental assistants and team members are the very life force that allows us to care so deeply for our patients. Our advanced technology, including the iTero 3D Scanner, is the roadmap to our future-one we can build together. The scanner allows us to show our patients exactly what the dentist sees and design a customized smile roadmap to help our patients achieve their best smile ever.
Our comment from Best Dentists Club about Jefferson Dental & Orthodontics:
Jefferson Dental & Orthodontics is highly regarded for its exceptional service and dedication to patient comfort. Clients have repeatedly praised the friendly and professional staff, highlighting the following aspects:
- Welcoming Atmosphere: Many visitors appreciate the warm environment, which makes their dental visits pleasant and stress-free.
- Knowledgeable Staff: The team, including dentists, hygienists, and support staff, is consistently described as caring and attentive, ensuring that patients feel informed and at ease throughout their treatment.
- Efficient Service: Reviews indicate that the office is efficient in handling appointments and procedures, often accommodating patients quickly.
- Personalized Care: Patients commend how staff members take the time to explain treatment options and plans, tailoring their approach to meet individual needs.
Overall, customers highly recommend Jefferson Dental & Orthodontics for its exceptional care and supportive team.
Services and Treatments
Jefferson Dental & Orthodontics: Reviews
Fantastic experience: They are awesome! The insurance person was accurate, hygienists were great and doctor did awesome work.
Thank you, Mary! We're glad to hear you had a great experience with our team, including our insurance specialist and hygienists. Your kind words mean a lot to us!
Fantastic experience: I’ve been to this location several times and it’s been amazing, nothing but professionalism. I recommend this location to be the first one on anyone’s list. 5 STARS!!!
Thank you, Revac, for your wonderful feedback! We're so glad to hear that you've had amazing experiences with us and appreciate your recommendation. Your support means a lot!
Fantastic experience: Awesome customer service, very helpful. Always smiling and making me feel comfortable when coming to the dentist. Thank you!!!
Thank you, Andrew! We're glad to hear you had a positive experience with our team. Your comfort is our priority, and we appreciate your kind words!
Fantastic experience: Great place to go. They are all kind and knowledgeable.
Thank you, Judi! We appreciate your kind words about our team and are glad you had a positive experience.
Fantastic experience: staff is very patient and compassionate. Thank you for all yall do! Jefferson team yall rock!
Thank you, Christi, for your kind words! We're grateful for your support and will be sure to share your appreciation with the Jefferson team.
Fantastic experience: Love the atmosphere and the warmth welcome.
Thank you, M&m, for your kind words about the atmosphere and warm welcome; we truly appreciate your feedback!
Negative experience: I absolutely recommend you do NOT go to Jefferson Dental. Read their employee reviews on Glassdoor. The hygienists are forced to upsell deep cleanings when you don’t need them. I actually got a gum infection from one, and it turned out I didn’t even need it. They do not use CBCT & bled me dry for expensive procedures that were done terribly! I had to have them redone. Also, I’m about to have to get a tooth extracted because they did a root canal and crown on a tooth that has no stability and still causes pain after bite adjustments, night guards, etc. When they do poor work, they won’t fix it. They blame and charge you for something else. Unethical, terrible place with revolving dentists. Go to a private practice, and stay away from this patient mill.
We’re sorry this happened Chrissy. We’d appreciate the opportunity to hear more about your experience. You can reach us at 469-757-8797♥️.
Fantastic experience: They are friendly quick and speedy to get me in and taken care of.
Thank you, Autumn, for your kind words! We're glad you experienced our friendly and efficient service.
Negative experience: I will never go to this Jefferson Dental again. It's only two nice people there, a young black girl and a white girl that took my Xray. The manager is rude and money hungry and so is the Doctor. Giving this clinic a rating of 1 star is way too kind for them, I had to give a 1 in order to post this. I'm going to find myself a Dentist with a good honest spirit.
Hi Pamela, we’re really sorry to hear about your experience. Your feedback is very important to us, and we would love a chance to make it right. Please call us at 469-757-8797 so we can learn more and work toward a resolution. Thank you for bringing this to our attention.
Fantastic experience: The staff is very courteous and professional. I highly recommend this place.
Thank you, Demetrieus, for your kind words about our courteous and professional staff. We appreciate your recommendation!
Fantastic experience: The employees are nice very friendly and has smiles on their faces when they greet you.
Thank you for your 5-star review!
Fantastic experience: Went in for a consultation at Jefferson Dental, and everyone was amazing! Jessica was super pleasant when I checked in, Brenda did great with my X-rays, Dr. Handa did my exam, and Monica, Rick, and Luis were all so kind and friendly. Great experience overall!
Thank you, Dulce, for your wonderful feedback! We're glad to hear that Jessica, Brenda, Monica, Rick, and Luis made your experience so positive. We appreciate you sharing your thoughts with us!
Fantastic experience: Today i went in for a procedure, but they had to pivot.. they explained everything and went over my options. I appreciate the professionalism.. and a big thanks to a great team.. Dr. Handa, Brenda, Monica, Leslie and Luis…
Thank you for recognizing Dr. Blake, Rick, and Monica for providing you with a great experience during your first visit!
Fantastic experience: The staff was friendly and helpful and Doctor Tyagi explained in detalles the procederes needed and the Treatment going foreard! Very good job Jefferson Dental in Grand Prairie Texas
Thank you, Donald! We're glad to hear that you found our staff friendly and helpful, and we appreciate your kind words about Doctor Tyagi and the team at Jefferson Dental. Your feedback means a lot to us!
Fantastic experience: I had several dental procedures done at Jefferson dental in Grand Prairie. All the staff from Luis, Rick, the whole crew are great. They really care. Dr. Honda is extremely professional and took good care of me. Surgery, fillings and a partial. The young ladies are special. 8/26/25. My name is Rogelio, Thank you guys.
Hi Rogelio,
Thank you so much for sharing your experience! We’re thrilled to hear that Dr. Honda, Luis, Rick, and the entire team took such great care of you. Your kind words mean a lot, and we’ll be sure to share your compliments with the staff.
Fantastic experience: I was dealing with a cavity problem, and on the same day, they got me scheduled, and a fill in!! Very amazing team, and worked with me financially!!! Would highly recommend this dentistry!! Very nice staff, and show they really care about your needs!
Thank you so much for sharing your experience Brenda! We’re glad our team was able to get you scheduled quickly and provide the care you needed, while also working with you financially. We truly appreciate your recommendation and are happy to know you felt cared for by our staff.
Fantastic experience: First time at Jefferson Dental. The staff was welcoming and helpful. Rick the hygienist did a great job on my cleaning and was very gental. Definitely recommend going here.
Thank you for sharing your experience Romeo! We’re so glad Rick and our team made your first visit welcoming and comfortable. We really appreciate your recommendation!
Fantastic experience: Great customer service and the staff is extremely kind. Check them out!
Thank you for your kind words! We’re thrilled to hear you had a positive experience and felt well cared for by our team. We truly appreciate your recommendation!
Fantastic experience: This was our first time visting this office and we had such an amazing experience! My 4 year old had her first cleaning and x-rays and Ms. Andrea was so gentle, sweet and attentive! She was extra aware sense it was her first exam! Then, she met the Dental Hygienist, Rick, and he provided a seamless and quick cleaning, and gave her a great care package and put the biggest smile on her face! Then, mama bear was next! I have a very sensitive gum area so x-rays are never fun!!! Lol but again, the staff was super sweet, aware and ontop of it! Andrea and Monica teamed up to make sure it was fast and as painless as possible! They even made me aware that I had a torid(extra bone) which is why it causes discomfort! So all together they pulled it off, and I got to see a 3D image of my teeth lol it was cool!!! Rick came in and educated me on my gum health and hooked me up with a cleaning and laser treatment! I also had an exam with Dr. Handa!! She was so cool, knowledgeable and just a straight shooter! This is the first time I've gone to the dentist and didn't dwwl judged!!!! Everyone is wayy too cool!!! I love y'all!! Thank you so much and Brenda, Luis and Jess were TOP TIER TOO!! ❤️ thank you!! See you at my next exam!
Thank you so much, Tiana! We're so glad to hear you and your little one had such a wonderful experience with our team, especially with Andrea and Rick. It's great to know you felt comfortable and well taken care of during your visit. We appreciate your kind words and can't wait to see you at your next exam!
Fantastic experience: Dr Honda and the rest of the staff were amazing good service and procedure process
Thank you for your kind words. We’re happy to hear Dr. Honda and our team provided you with great service and a smooth procedure process.
Fantastic experience: I really appreciate you all at Jefferson Dental for being nice and friendly, but most of for giving me a reason to smile again. Thanks ! ⭐⭐⭐⭐⭐
Thank you so much for your heartfelt review! We’re honored to have been a part of giving you a reason to smile again. Your kind words mean a lot to our entire team at Jefferson Dental.
Fantastic experience: the entire office had very great customer service, thank you so much. I can now smile! Thank you Dr.Handa.
We appreciate your feedback and are dedicated to providing excellent service.
Fantastic experience: Came in today for a root canal with the Specialist and it went amazing. It was a pleasant visit. I didn't feel any pain! I recommend coming here!
Thank you, Meledy! We're so glad to hear you had a pleasant experience and appreciate your recommendation.
Fantastic experience: Great job Monica and Rick, they both helped me & were very professional. Also Dr. Handa explained the situation with my severe problem and will follow up.
Thank you, Gloria, for your kind words! We're glad to hear Monica and Rick provided you with professional assistance. Your feedback means a lot to us!
Fantastic experience: The customer service was great and they took great care of me. Would definitely recommend.
Thank you, Ulises, for your wonderful feedback! We're so glad to hear you had a great experience and appreciate your recommendation.
Fantastic experience: Friendly staff. Does great cleanings. Made me feel comfortable while getting my dental work done.
Thank you, Tick-tock, for your kind words about our friendly staff and the comfort you felt during your visit; we appreciate your support!
Fantastic experience: I got my wisdom teeth out as well as fixed some cavities and the ladies who worked on me were awesome. The dental assistant let me hold her hand when getting two of the four shots that did happen to sting a little. They were very open with what all was going to be done and how to care for my teeth afterwards. They also help with payment plans with was why i had picked them in the first place. Would recommend and they also let me keep my teeth.
Thank you, Autumn, for your kind words! We're glad to hear that our team, including the dental assistant, made your experience positive and that you found our communication and payment options helpful. We appreciate your recommendation and hope you enjoy keeping your teeth!
Fantastic experience: Love their services,,very caring Dr and x Ray lady was amazing she is very nice and kind she make sure I am not filling pain ,,just love it , they told me the whole details very nicely about my teeth ,that's how everyone want
Thank you, Ripa, for your wonderful review! We're glad to hear you had a positive experience with our caring team, including our amazing x-ray staff. Your feedback means a lot to us!
Fantastic experience: Such a great experience with Jefferson Dental in Grand Prairie! Dr. Hands, along with Aileen and Monica too awesome care of me during my root canal and crown procedures!
Thank you, Shanika! We're so glad to hear you had a great experience with us, and we appreciate your kind words about Dr. Hands, Aileen, and Monica. Your satisfaction means a lot to us!
Fantastic experience: They are very nice and will even help set up the best payment arrangements for you!
Thank you for your 5-star review!
Negative experience: These people SUCK. They tried to charge me $700 for the same extraction that they charged me $125 for 7 months ago.
We’re concerned to hear this please reach out to us at 469-517-5793 so we can assist you further.
Fantastic experience: Very professional thanks to Doctor Handa, Rick, Aileen y Monica thanks a lot very nice customer service
Thank you, Isidro! We appreciate your kind words and will be sure to share your feedback with Doctor Handa, Rick, Aileen, and Monica. Your satisfaction means a lot to us!
Fantastic experience: Very good place to go. The whole staff was very friendly and professional. Did a good job on my teeth. Thank you very much for your help!!! Highly recommend.
Thank you, Rey! We're so glad you had a positive experience with our friendly and professional staff. Your recommendation means a lot to us!
Fantastic experience: Very Sweet Team! Jess & Luis the mangers were fantastic! Dental assistant Monica was very funny, knows how to put a smile on your face! The Hygienist Rick was cool. Lastly the Dr Handa was super nice to me! 10/10 Recommend location. No wait or hassle.
Thank you so much for your kind words and glowing review Tamia ! We’re thrilled to hear that you had such a positive experience with our team. Jess and Luis will be so happy to know they made a great impression, and Monica will love hearing that she brought some laughter to your visit! Rick and Dr. Handa also appreciate the shoutout your feedback truly means a lot to all of us. We're so glad everything went smoothly and that you felt taken care of. Thank you for the 10/10 recommendation we look forward to seeing you again!
Fantastic experience: The procedure was quick and easy and they make sure you are comfortable . The workers are very nice and answer all your questions. I definitely will be back
Thank you, Jamye! We appreciate your kind words about our team and are glad to hear you felt comfortable during your visit. We look forward to welcoming you back soon!
Fantastic experience: Doctor Handa, Monica, Brenda, Aundrea, Aileen were all great and made the trip really easy!
Hi Johnathan ,
Thank you for the great review! We're so glad to hear that Dr. Handa, Monica, Brenda, Aundrea, and Aileen made your visit smooth and stress-free. Your kind words mean a lot to our team, and we’re happy we could provide you with a positive experience. We look forward to seeing you again at your next appointment!
Fantastic experience: They took good care of my mother, Lupe Adelcastillo, and she is very happy . We highly recommend Jefferson Dental & Orthodontics!!!!
Thank you, Cathy, for your kind words and for trusting us with your mother, Lupe; we're so glad to hear she's happy!
Positive experience: I love this dentist the prices are great and I love how they break things down so you can understand. But what I don’t like is I took a day off to get a cleaning and I have to either come back later or come back another day, when I scheduled a cleaning. That is why I hesitate to make appointments because of the time it takes. Every other aspect of this practice is top notch.
We’re concerned to hear this please reach out to us at 469-517-5793 so we can assist you further.
Fantastic experience: Wonderful service. Knowledgeable staff. Great help from Handa, Rick, Monica, Aileen and Luis!
Thank you, Harley, for your kind words! We're glad to hear our knowledgeable staff, including Handa, Rick, Monica, Aileen, and Luis, were able to help you. Your support means a lot to us!
Fantastic experience: Great people one of the girls drew my daughter a very great picture of bluey on a glove and blew it up for her. It was very sweet. They are very caring and were gentle with my little girl. I appreciated that.
Thank you, Alexander, for sharing your wonderful experience; it's heartwarming to hear how much your daughter enjoyed the picture and how our team was able to create such a caring moment for her.
Fantastic experience: Thanks so much for making me feel so much better .I appreciate the staff. (Dr.handa, Rick the hygienist, Monica and Brenda the RDA, Luis the manager and Jess the front desk. You guys are the best.
Thank you, Jana, for your kind words and for recognizing our amazing team; we're so glad we could help you feel better!
Fantastic experience: I want to thank the whole team doctor Handa the Hygienist Rick and the dental assistant Monica and the manager Luis for the great job that they did for me today
Thank you, Lashawnda, for your kind words and for recognizing Dr. Handa, Rick, Monica, and Luis; we're so glad you had a great experience with our team!
Fantastic experience: I was greeted and helped out by Andrea , she was really professional and helped me get through the procedures with easy, Rick also did my cleaning fast and pain free and Dr handa was also very helpful and really informative. great staff all around .
Thank you for recognizing our professionalism and efficiency!
Fantastic experience: My first time at Jefferson’s dental. Doctor Handa her team are very knowledgeable and professional. I had pleasant experience. A personal thanks to the Dental assistants Monica and Aileen also for making my visit smooth and relaxed.
Thank you, Msnealjr, for your kind words! We're glad to hear that you had a pleasant experience with Dr. Handa and the team, and we appreciate your shout-out to Monica and Aileen for their support.
Negative experience: Update Edit: I was singing praises of this staff only to be let down time after time, maybe it is just me but I would NEVER recommend this facility. The front office staff 1. Not knowledgeable 2. Not friendly 3. Does not follow through with what they say. I'm now looking for more compassionate, helpful and more truthful dental provider in my area. Make decisions how you will but from my experience stay away Great hygienist, super nice DA and dentist, my teeth are are horror show. Very detailed in their plan understanding of dentist anxiety. Wish I could have financed the work I need NOT THEIR FAULT. Luis is an awesome manager
Thank you, Kenneth, for your kind words! We're glad to hear our hygienist, dental assistant, and dentist made you feel comfortable and understood your concerns. We'll pass along your compliments to Luis as well!
Fantastic experience: Dr.Handa was quick and sweet and very patient…Rick the hygienist got my gums back in shape… Monica the dental assistant was super sweet and understanding… the best in town
Thank you, April, for your kind words about Dr. Handa, Rick, and Monica; we're so glad you had a great experience with our team!
Fantastic experience: Mr. Luis thank you alot! You are the reason I came back .You made everything better for me! Thank you for helping me! The staff did great on my crown. Thanks all!!! Will recommend!
Thank you, Frances! We're so glad to hear that Mr. Luis and our staff made your experience better and that you love your crown. Your recommendation means the world to us!
Fantastic experience: My experience today was spectacular! The staff is very hands on and really knowledgeable and caters to you in first class style! I can’t wait until my next visit and I totally recommend anyone to go in and give them a try and you want go anywhere else for services!!
Thank you, Chad! We're so glad to hear you had a spectacular experience and appreciated our knowledgeable staff. We can't wait to welcome you back for your next visit!
Fantastic experience: Dr Handa and Mr Rick was very helpful and assisted me and Ms Monica was exceptionally helpful I would definitely recommend Jefferson Dental to anyone
Thank you, Eric, for your kind words and for recommending us; we're glad Dr. Handa, Mr. Rick, and Ms. Monica could assist you!
Fantastic experience: Came in to get my permanent crown and I must say it was a wonderful experience. I wasn’t there all day. The staff was very friendly and helpful. I was hesitant to get a root canal but they made sure I was comfortable and pain free. 10/10!!
Thank you, Nelly, for your kind words! We're glad to hear that your experience was positive and that our team made you feel comfortable during your visit. Your feedback means a lot to us!
Fantastic experience: In my frustration I found Monica the lead assistant being very welcoming and calming. Rick the hygenist has such a bubbly personality. Who makes me want to get my cleaning. Aileen is such a sweet young gal. I hope she stays with Jdc for long time. Thank uuuu!!
Thank you, Rhona, for your kind words! We're glad to hear that Monica, Rick, and Aileen made your visit so positive. Your support means a lot to us!
Fantastic experience: Great job !!! Great customer service.. everyone was kind & the doctor was very gentle….
Thank you, Tabatha! We're so glad to hear you had a positive experience with our kind team and gentle doctor. Your feedback means a lot to us!
Fantastic experience: Yall are very kind and caring. Thank you for my crown I have received. great staffs and doctors. Will be coming back and definitely recommending. Thank you again!!!
Thank you, Elsie! We're so glad you felt our kindness and care, and we appreciate your kind words about our staff and doctors. We look forward to seeing you again!
Fantastic experience: I’m so pleased and grateful for the team here!! Luis was a great help with explaining the financial side and making sure everything would be taken care of. I ended up needing a bridge done and Dr Handa and her assistant Monica made me feel so taken care of and went the extra mile to make sure I was happy with my smile and I sure am! The whole team made a scary process a lot easier <3
Thank you, Alena! We're so glad to hear that Luis, Dr. Handa, and Monica made your experience easier and helped you feel taken care of—your smile means a lot to us!
Fantastic experience: I love my experience here at Jefferson dental in Grand Prairie Dr. Handa, Mr.Rick were very helpful and accommodating to me as a patient. Mr.Luis as the manager was very informative with the consultation as the manager! Mrs.Monica fast and kind receptionist as well as Jess! Mrs.Brenda was fast and easy with my X-rays, Love it here thank y'all so much!
Thank you, Victoria, for your wonderful feedback! We're glad to hear that Dr. Handa, Mr. Rick, Mr. Luis, Mrs. Monica, Jess, and Mrs. Brenda made your experience a positive one. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: JEFFERSON gp off pioneer. 8/20 10a.m If I remember correctly Dr. Jessie. Thank you so much for today's procedure (Root Canal). Your personality is Amazing, you definitely work well with people. The dentist is already a uncomfortable place but Thank you for making me feel Safe & Relaxed. Thank you for the communication during my procedure, always keeping me informed on the next step In my care. Thank you for the Education. Sir may God Continue to Blessed you. THANK YOU FOR YOUR SERVICE. Brandon was the assistant, Thank you young man maybe try being alittle gentle with the xray. You did well with the dentist making sure he had what he needed. I'm Grateful for your Service. Front dest lady the one with the colorful butterfly tattoo on left arm. Thank you for being kind. Always remember you are the first person patients see. Continue being kind.
Hello Shari! Thank you so much for your kind words and for sharing your 5-Star experience with us! We love having you here! See you at your next office visit! :)
Fantastic experience: Monica, Brenda, and Dr. Handa y’all are very helpful for my crown and y’all are awesome. Y’all make me feel good and satisfied with my treatment. Luis and the girls in the front are friendly and professional!!! Thank you so much! Rick did a great job cleaning my teeth! Thank you !!! Be back will be referring others as well!
Thank you, Arlene! We truly appreciate your kind words about Monica, Brenda, Dr. Handa, Luis, and Rick; it’s wonderful to hear you felt satisfied with your treatment. Looking forward to seeing you again!
Fantastic experience: I am very pleased with everything I've gotten from Jefferson dental!! the Dr does so well explaining, the Hygienist cleans my teeth so well it makes me feel younger, the lead assistant is so caring and always makes sure I'm okay. And overall the whole staff is so fun and easy to work with. All I can say is God Bless every single one of these sweet souls!!
Thank you, David! We're so glad to hear that you've had such a positive experience with our doctor, hygienist, and lead assistant. Your kind words about our staff truly mean a lot to us!
Negative experience: Please, DON’T go there. They make root canal to my Daughter (BAD Quality material used on her root canal which nrocken in 1 month) and charged to medicaid in october 2024. Now are mid of february and they did not order the crown for her, they didn’t even took crown messurement and today had an apointment and after 1 hr said they cannot attend her with the excuse of they don’t have doctor provider when there were more patients. Ahhj aldo had 5 applintment before today appointment and same thimg happened. Will not longer go there anymore!!! Very disapointed!!
We’re concerned to hear this please reach out to us at 972-663-5398 so we can assist you further.
Fantastic experience: Very nice and friendly.. Monica made everything very welcoming. Dr Blake was very thorough with explaining everything. Rick the hygienist was very nice and made sure to get everything nice and clean. I would definitely recommend and I enjoyed the friendly staff.
Thank you for your kind words, Ofelia! We're delighted you had a positive experience with Monica, Dr. Blake, and Rick. We appreciate your recommendation and are happy to hear you enjoyed our friendly staff!
Fantastic experience: Monica, Rick, and Handa all were very helpful and informative I always have a great experience when I come here thanks to them, highly recommend.
Thank you, Kentrell! We're so glad to hear that Monica, Rick, and Handa made your experience great, and we appreciate your recommendation!
Fantastic experience: Luis, Monica and Dr Shah are great. Made my visit smooth and made me feel comfortable. Definitely recommend going to the Grand Prairie over them all especially if you’re someone who is anxious or nervous about having dental work done
Thank you, Kenya! We're so glad to hear that Luis, Monica, and Dr. Shah helped make your visit comfortable and smooth—your recommendation means a lot to us.
Fantastic experience: The GRAND PRAIRIE office corrected my issues/concerns with another facility. They were professional, clean and knowledgeable. The dentist explained everything thoroughly and offered options to correct the issue. There were no hidden fees attached to my visit as front desk assured. Knowledge IS Power!!!!!! Thank you again Grand Prairie for providing excellent service. EPN
Thank you, E, for your wonderful feedback! We're glad to hear our team provided you with professional and transparent service. Your satisfaction means a lot to us!
Positive experience: My experience with Jefferson Dental was ok. The work (cleaning) was as good as you could get I guess. Who really enjoys pain? The only complaint I really have is the abnormal amount of reminders for my appointment leading up to the actual appointment day. There was 8 text reminders plus an actual call the day before. A simple reminder and a curtesy call would have been sufficient.
Thank you, Michael, for sharing your experience; we appreciate your feedback on the reminders and are glad to hear that the cleaning met your expectations.
Fantastic experience: Well it’s taking forever to have my procedure completed. Just found out today that I go see my provider at a different location. This may have speeded up the process. The entire staff is wonderful!!!
Thank you, Felicia, for your feedback! We appreciate your understanding and are glad to hear that you find our staff wonderful.
Negative experience: If I could rate it 0 I would my appointment was scheduled for 10:45 got there at 10:28 it's 2:22 and I just walked out without being serviced..Mind you a lady came in 11:15 on the dot and immediately started raising hell because it was a lobby full ..you know they too her child before me n a few people who was there before me..I WOULDN'T recommend this plate for animals let alone a human
We’re concerned to hear this please reach out to us at 972-663-5398 so we can assist you further.
Negative experience: I would NOT recommend this dentist office unless you find unnecessary dental work and bills a fun experience. Here's why: My husband and I came here because of the flexible hours and good reviews. However, we were both less than impressed with our impersonal experience. We were both told that we needed a list of work done on our teeth, and even when I told the Doctor that I didn't understand what he was showing me, he moved on and told me to just get the work done. My gut told me something wasn't right, so instead of setting up appointments to do the work, we took off work to made the drive to my husband's former dentist whom he trusts after many years of visits. We were both told that our teeth were in beautiful condition and that NOTHING needed attention. We also had an incredibly tough time getting our x-rays sent from Jefferson to the other office, which only confirmed our decision never to come back.
Good Morning Savanna, we hate to know your visit at our office was not to your expectations. We do appreciate you letting us know about the experience. I can assure we are very professional and our clinic did the best to their dental knowledge. We care for all our patient's and we definitely care for you. I'll forward this to our Regional Manager who will look directly in to this matter. Please allow our Regional Manager contact you as soon as they read this review. Please let me know if I can be of any other assistance. Thank you.
Fantastic experience: Been here more than once great place, great service, and great people. Dr Shah does amazing work good doctor with her assistant Monica who also does a great job at her work, Including everyone else all assistants and front desk people.
Thank you, Juan, for your kind words about our team and your experience with Dr. Shah and Monica; we appreciate your continued support and are glad to have you with us!
Fantastic experience: Staff were very professional, welcoming and comforting. I was extremely nervous to have my tooth extracted but it was quick and painless. I actually didn’t even know the extraction was finished. I just wish I would’ve had this done sooner, but it’s better late than never.
Thank you, Jeffrey, for your kind words about our professional and comforting staff; we're glad your tooth extraction was quick and painless, and we appreciate you sharing your experience with us.
Fantastic experience: Dr. Shan has been my dentist since his time at the Matlock branch, so when I learned he transferred to the Grand Prairie branch, I booked an appointment there. I was not disappointed. The staff at this location provide excellent customer service and are very attentive, especially Monica, who always ensures I'm comfortable. Georgina is also professional and checks in to make sure everything is going well while Dr. Shan attends to me. Manager Luis is incredibly helpful, offering recommendations and answering my questions about appointments . Overall, I had a great experience and will definitely return for my future dental work.
AJ, we appreciate your continued support and trust in Dr. Shan's care. Thank you for recognizing Monica, Georgina, and Manager Luis for their exceptional service. Your kind words motivate us to deliver the best care possible. We look forward to your next visit at the Grand Prairie branch.
Fantastic experience: So to summary me my crown fell out THREE TIMES before I came to this location. Monica went above and beyond with getting me the services I needed and explaining every step. I was to the point where’d I’d pull it out myself just to be done with this. But I’m glad I came back. Rick was my hygienist, a great guy! Very meticulous, teeth feel great and recommended some good products to maintain. And lastly Dr Shah. The universe needs to bless Dr Shah. He wanted this to be perfect, and took all the time necessary to do so. When someone cares you can see it and he definitely cares. Thank you everybody!!!!!!
Sabrina, we're so grateful for your kind words! We're glad Monica, Rick, and Dr. Shah were able to provide you with exceptional service. Thank you for recognizing their dedication and care!
Fantastic experience: I usually HATE going to the dentist, but I had the best experience at Jefferson Dental! Every single person I spoke to was super helpful and welcoming. I was taken care of by Dr. Arbaugh, Monica, Luis, and Rick, and they made my visit great! While getting worked on, everyone constantly made sure I wasn't in any pain and made me feel super comfortable. Everything was explained to me in detail, and I left with no questions. Highly recommend!
Ailynn, we're so glad you had a great experience at Jefferson Dental! Our team, including Dr. Arbaugh, Monica, Luis, and Rick, is dedicated to making every visit comfortable and informative. Thank you for recommending us!
Positive experience: This was my first visit to this location, and I was impressed by the helpful, efficient, and professional staff. Dr. Shaw was thorough and attentive, and I really appreciated his bedside manner. Hygienist Rick was very knowledgeable, and the nurses all did an excellent job as well. Even the financial side, they have several helpful options and are not biased. Do expect to wait a while though. Thank you Jefferson Dental!
We're glad you had a positive experience with our team at your first visit, Ruby Aragon! Thank you for highlighting our staff's helpfulness, efficiency, and professionalism, as well as Dr. Shaw's thoroughness and bedside manner. We appreciate your feedback on our financial options and the excellent job done by our nurses. We apologize for any wait time you experienced and thank you for choosing Jefferson Dental!
Fantastic experience: Doctor T., Hygienist Rick, I’escha, Monica, Luis and the rest of the amazing staff made my visit so worthwhile. I’ve been going here for several years now and will continue to go. Thank you all again! I feel amazing!!!
So glad to hear you had a worthwhile visit with us, T Griff! We appreciate your loyalty and look forward to seeing you again soon!
Fantastic experience: I had a GREAT experience with Jefferson! I loved the team of assistants, especially Jorgina and Monica! They were super sweet and kind. Rick and Dr. Tambawala also took great care of me. Would totally recommend!
Thank you for your 5-star review!
Fantastic experience: Jefferson Dental staff was amazing and the experience was awesome. I recommend that you go and meet the wonderful people who service me Dr. Shilpi, Rick, Monica, Riauinda, Jessica and Betsy.
We are so grateful for your kind words, Donna! It means a lot to us that you had an awesome experience with our amazing staff. Thank you for recommending us and mentioning our wonderful team members!
Fantastic experience: I love Jefferson Dental in Grand Prairie. I met Monica the lead and she was so amazing at both locations . I love her she was so caring and really did make sure that I was okay. Doctor Arbaugh and the Hygienist Rick was awesome and took great care of me and I love them for that. The manager Luis was great also. I definitely changed the location that I was going to. If y’all want a team of great people who cares about you I most definitely recommend Jefferson Dental in Grand Prairie on E Pioneer Pkwy St 100 Grand Prairie, Tx 75051. I truly thank everyone so much ❤️
Thank you so much for your kind words! We're glad to hear that Monica, Doctor Arbaugh, Rick, and Luis provided you with exceptional care at our Grand Prairie location. We appreciate your recommendation and look forward to serving you again!
Positive experience: Gloria, Rick, & Monica have been amazing and kind during my consultation. Definitely comfortable enough to be here besides my prior experiences.
Thank you for sharing your experience with Gloria, Rick, & Monica! We're glad to hear that you felt comfortable during your consultation.
Fantastic experience: Dr. Blake was very thorough and patient. My hygientist Rick explained everything to me and my Dental Assistant, Monica was amazing. She was really patient and sweet. I had issues with the X-ray and she would stop and let me relax. The Manager, Stephanie was great too. Everyone was so nice. I would definitely recommend Jefferson Dental.
We're delighted you had such a positive experience with our team at Jefferson Dental. Thank you for recommending us!
Fantastic experience: Everyone was very nice and professional, not along wait time. My tooth extraction did not take long and they were very informative. I forgot the Doctors names but they were both women and nice. I go be visiting this location from now on !!!!! Great Job !!!!!
We're so glad to hear about your positive experience at our office! We appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Everyone at this dentist office is very friendly. They have very great communication. & got me & in out super fast! Definitely will be back regularly!
We're so glad to hear that you had a great experience with us! Thank you for your kind words, we look forward to seeing you again soon!
Fantastic experience: Great atmosphere, great nurses and doctor. Everyone is very attentive and detailed! Especially Nurse Raquisha (I’m sorry if I am butchering her name) She was amazing!
We're so glad you enjoyed the atmosphere and our team's attentiveness, especially Nurse Raquisha! Thank you for your kind words!
Fantastic experience: My experience was very pleasant and the staff was very friendly. The hygienist took his time explaining things to me and the doctor was very patient and thorough when talking to me about my X-rays and plan of action.
We're so glad to hear that you had a pleasant experience with us, Norma! Thank you for sharing your positive feedback.
Fantastic experience: They were super great and always checking to make sure I felt comfortable and alright! Best dentist office I have been too!!
Thank you for your kind words! We're so glad to hear that you felt comfortable during your visit. Hope to see you again soon!
Fantastic experience: This was my first routine visit having transferred from the Main St location. The staff is amazing. The office was neat and clean. I am very pleased to have made this move. Excellent care.
We're so glad to hear that you had a great experience with our amazing staff at our new location! Thank you for choosing us for your care.
Fantastic experience: I love this branch of Jefferson because there is an excellent staff who works at my convenience. I also find appointments after five o’clock in the evening, and this suits me very much. I feel confident with all the workers in this branch and reassured in the presence of Dr. Blake and Monica dentist assistant the team that works with him. I was also very satisfied with the treatment plan that was developed by them. Also, for the flexibility that I found from Dr. Black in developing a treatment plan, I was very happy. I thank all the nice and flexible staff and I hope to frequent this branch often.
We're delighted to hear about your positive experience with us, Salwa! Thank you for acknowledging our excellent staff and the convenience of appointments. We appreciate your kind words and look forward to welcoming you back soon.
Fantastic experience: Outstanding office and dental care!! From the comprehensive and thorough care provided by Dr. Blake, to Rick, the hygienist, who couldn’t help but make you feel at ease in his chair. Couldn’t recommend this office more!
We truly appreciate your kind words about our office and team! Thank you for recommending us!
Fantastic experience: I am so happy I went Jefferson Dental & Orthodontics. I hadn't been to the dentist for quite some year's because I've always been afraid to vist the dentist. Surprisingly everything went well. I had some deep cleaning and some Fillings done and I didn't feel a thing. The Blake and his entire staff are wonderful. Very caring and exceptionally professional. I recommend any one who is having ant dental problems to visit them. Great dental care and great staff. Thank you, Alma Romero
Alma, we are delighted to hear about your positive experience at Jefferson Dental & Orthodontics! We appreciate your kind words and recommendation. Thank you for trusting us with your dental care.
Negative experience: This is by far the worst place to ever go to. A tooth extraction at my primary is less than 100 dollars. I explained what I needed to be done. They first wanted to charge 2600$ for a root canal or $289 for an extraction. After four injections the guy broke off my tooth struck the inside of my mouth 3 times with the instruments, and drilled into the gum. It took 6 stitches to close the gaping hole in my gum this 42-minute ordeal was supported by a smirking operations manager. I know the medical association and health administration should pay a visit to this facility i do believe that dirty tools are being used and hands are not being properly cleaned before caring for patients. Please avoid this facility unless you know that the health inspectors have investigated. The word professional is not true and I question if the person in charge has a license to practice .By far the worst experience in 50 years
We’re concerned to hear this please reach out to us at 972-663-5398 so we can assist you further.
Fantastic experience: The staff was great, got me in very quickly the doctor listened to my concerns and wrote up a great plan that went with my budget. Highly recommend
Thank you for your kind words, Crystal! We're delighted to hear that you had a positive experience with us. Glad we could provide you with efficient and budget-friendly care. Hope to see you again soon!
Positive experience: It was a real long wait like over a hour but my baby was happy and didn’t cry plus the staff was super friendly and nice. The teeth cleaning service for a 4yr old was perfect!
We appreciate your feedback, Niqua! Thank you for recognizing our friendly staff and sharing about your child's positive experience during the teeth cleaning service.
Positive experience: I went in today for a checkup & cleaning. My favorite person there was Dental Asssistant Monica. I was impressed that she was so quick & efficient, yet bubbly & friendly at the same time. Dentist Blake & Hygienist Rick also did good work, were friendly & made me feel comfortable. My only complaint is that I had to wait in the consultation room too long to get information which they could have found out & told me while I was still in the dentist's chair. They could've gotten me finished a half hour earlier if they'd done it that way & that's why I don't give 5 stars. A meeting in the consultation room shouldn't be mandatory for every minor detail of preventive care; it's a waste of time unless it involves a lot of dental work & alot of money.
Thank you for sharing your experience and feedback, John! We appreciate your kind words about Monica, Dentist Blake, and Hygienist Rick. We'll take your feedback about the consultation room into consideration to improve our service.
Fantastic experience: My experience here was great! Staff were fast and efficient. It was nice and clean! I needed an extraction and they got it done the same day! 10 out of 10. Also, shout out to Monica! She was friendly and made me feel comfortable.
Thank you for your kind words, Juanika! We're so glad to hear that you had a great experience with us. We appreciate your feedback and will pass along your compliments to Monica.
Fantastic experience: I have been a long time patient with Jefferson Dental and usually I dread spending a day at the office but everyone who works here make the visits pleasant. I always leave feeling well taken care of and happy
We're so glad to hear that our team at Jefferson Dental has made your visits pleasant and that you always feel well taken care of and happy!
Negative experience: Scheduled an appointment for my son. I get a call the next day to confirm his appointment and I confirm it over the phone. On his appointment date I showed up on time to sign him in and get told his appointment was cancelled and someone else took his spot? Because I didn’t confirm? Told them I confirmed it and told me they were booked!! Never again here just wasted my time and day!
We’re concerned to hear this please reach out to us at 972-663-5398 so we can assist you further.
Positive experience: Love how the doctor always treats me that’s the only reason I go back . Dental hygienist shows you a treatment plan that seems like he just put in whatever codes he wants . Same service I paid for which was laser treatment $60 just so happen to be almost $400 this go around same insurance might I add, but here is the kicker he comes back not even 5 min oh I can honor the $60 you paid . So you was willing for me to pay the $400 but just so happen to pull a magic trick and now I can pay $60 make it make sense . So I’m assuming he didn’t want to do the cleaning of my teeth at all that I’m due under my insurance plan which is a free cleaning because I sure as hell didn’t get that as well. It’s always something with them . Just like prior to them calling me about a bottom flipper I never received saying I had a balance for $300 that took months to prove them wrong after calling my ins over n over and the office finally I got that taken care of. So I’m ready for what excuse yall have about this oh and I was in yesterday so look it up . For all I know he probably even charged the ins for a cleaning and never did it. Oh and I asked for a copy of my X-rays he said I can email them you think I got those ? No
Thanks for your feedback.
Fantastic experience: Dental assistant, dentist, and hygienist were all great! They explained things pretty well for me and were very efficient in the process of things. They had good advice and I was very happy with their service!
Thank you, Sio, for your wonderful feedback! We're delighted to hear that you had a positive experience with our dental team and found our advice to be beneficial. Your satisfaction is our top priority!
Fantastic experience: I had a great experience today. Doctor Blake was great and Blake the hygienist was very detailed and informative. It make me very relaxed throughout my visit.
We're delighted to hear that you had a great experience with Doctor Blake and hygienist Blake! Thank you for sharing your positive feedback.
Fantastic experience: From the moment I called lady was so helpful and understable. Front desk and workers were very helpful and nice. Mrs.monica was super nice and helpful she was excellent, was always making sure I was ok. Well come back I recommend.
Thank you so much for your kind words, Yuri! We truly appreciate your recommendation and are glad to hear that Mrs. Monica and our team provided excellent service. We look forward to welcoming you back!
Fantastic experience: Love the way the whole team treated me!! They were always making sure i was confortable, responded to all my questions and explain really well treatment. I have been in different Jefferson clinics but definitely this is my favorite.
We're delighted to hear that you had a positive experience with us! Thank you for your kind words and for choosing our clinic as your favorite.
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