Jefferson Dental & Orthodontics

Fantastic experience: Went a few weeks back to get a filling done and Dr. Shah was an absolute rockstar!!! My favorite thing was how she explained everything she was doing while doing it. I've never had provider do that before and it was a really nice change of pace. The ladies at the front desk were very polite. Everything is very organized and everyone had their own part to do like a well-oiled machine. I did have to wait a bit, but they ended up staying late so that I could receive care, so I'm very happy. 10/10!!!

Fantastic experience: Dr. Shah, was awesome! After examination and consultation, her knowledge and experience was evident. It provided total relaxation for the treatment that she prescribe! AB, the Hyginest, was confident in his recommendations, I was assured that I was in " good hands". Kathy, the dental Assistant, was quite an expert in taking all of the X-Rays. Doris, the Office Manager, went out of her way to ensure that I was going to use my benefits and offered Financing, that was a great help! I appreciate all of you guys at Jefferson Dental on Gessner and Bellaire!!! You did an awesome job. Thank you.

Fantastic experience: Everything was great! Nice staff snd excellent attention

Fantastic experience: Dr. AB did very professional and careful job; I didn't feel any pain during the treatment. Doris was also very attentive and gave me all the information I needed.

Negative experience: TERRIBLE PLACE. Save your time, money, and energy. I arrived 20 mins early to my appointment only to be told that they were 2 hours behind schedule and wouldn’t be able to see me. I explained my tooth being cracked and the fact that all the information was sent in and confirmed due to the emergency nature of the appointment. The “manager” Myra rudely told me that the only they would do to help me is perform a routine exam and do the extraction if they had time while shrugging (she made clear they had no time for). Then had the audacity to ask me if I even have insurance. Which let’s be clear, I provided online and in person. I explained the nature of my visit and that I needed this done, due to having to return to work Monday and setting aside time for this to be done. Considering what type of work they do, stay away. Completely unprofessional and the customer service is terrible.

Fantastic experience: Dr. Shah is EXCELLENT. She explained everything easy and straight to the point. Her assistant Talia is very helpful and amazing. Katy. Very nice assistant. Doris. The receptionist very nice and helpful to answer all your questions. YES. I will recommend them

Fantastic experience: My daughter goes to see Dr. Shah. She had to have extractions done, & Dr Shah was amazing. She was very patient with her questions & made her feel comfortable. Took her time with the procedure & my daughter was happy with her services as well.

Fantastic experience: Thank you to the staff. This is the place if you're afraid of the dentist. They are very caring and gentle. Thank you to hygienist AB and manager Mayra and everyone at this location.

Fantastic experience: Professional, detailed in explaining the services being rendered. Follow up care maintenance. Very nice experience.

Fantastic experience: They are wonderful. They are understanding and very skillfull.

Fantastic experience: Everything was explained as it was happening. Very clean and friendly

Fantastic experience: I'm very grateful with this clinic. The doctors, Bita were very nice and assistant Thalia was a love. The attention here is very good.

Fantastic experience: Went in kinda knowing what I wanted and left satisfied because I can get exactly that. All the ladies there where extremely nice . Dr.shah did a amazing job extracting 5 teeth with little to no pain . I would definitely recommend them . I can’t wait till I get my new smile thanks to them

Fantastic experience: Excellent dentist. Dr. Shah and team are amazing. AB did my deep cleaning. He was very gentle and great work ethic. I will recommend 100%

Fantastic experience: Good attention, they helped me a lot. The doctors are very friendly, and also the dental assistants helped me a lot. I was able to get the appropriate

Fantastic experience: My experience at Jefferson Dental was very pleasant. Katy, the dental assistant, was very kind and helpful, and Dr. Shah was very gentle with me. I also really appreciated that doris explain everything clearly and offer help with financing if you need it. That’s why I recommend Jefferson Dental — the whole team is professional and friendly.

Fantastic experience: I came to Jefferson Dental feeling very nervous because I’ve always been afraid of the dentist, but I needed to get a check-up. Katy, the dental assistant, helped me throughout the process and was extremely kind. Dr. Shah was also very gentle and careful, which helped me feel more at ease despite my nerves. In the end, I left with a positive experience, and that’s why I can truly recommend Jefferson Dental. Everyone there is very fri

Fantastic experience: I had a very pleasant visit at the dentist. Dr.Shah, AB, Mayra, and marlen were all very kind and thorough. Excellent job indeed. I will bring my family here from now on.AB was gentle and thorough. He did excellent laser treatment for my gums.

Negative experience: Do not do it! This place is so disorganized, I lost out on almost 2k just to get out of my contract with them because it was such a terrible experience

Fantastic experience: Doris was the best. So caring February 9 appointment: Went in Glad I Had Doris again. She kept up with me until my Impression was correct. For a bridge, it took several times. I’m so impressed with this young Lady. I like Dr Shaw as well. With us older folks our teeth are failing. The Pandemic hurt a lot of us. But I’m glad I went back with these new young people in charge. Anyone who gets Doris is lucky. She’s more than words can express. I was very nervous for some reason. She put on music to help ease that. Thank you. So much. My procedure isn’t done but worst part is See you in the coming weeks. ! 6-17-24 Went in. I need a lot of work Today I had a cleaning and work for a crown to be put on. My old teeth are kind of failing. . Dr Shaw is so kind. Doris is always sweet. The hygienist today was super great. Hope I always get her. She didn’t hurt me at all . I have no complaints. I’ll need bridge work in the future. But can’t imagine doing everything at once. If anyone reads this. If you’re a young person take care of your teeth I didn’t when I was young . Now I’m paying the piper. 6-9-25 Had a cleaning done. My hygienist is super nice. Don’t know why I get so nervous at this stage of life. But today went well. I can’t spell her name but she is super good . I have no complaints. . Thank you for being gentle and kind! 9-24-25 Thank you Dr Shah. So nice seeing you again I like everyone there. But Dr Shah has been my dentist for quite awhile. I appreciate her skillfulness and patience getting things right. I’m in a new journey with my teeth so I need to have patience with myself too.

Fantastic experience: I have been coming to this dental visit for 7+years now and I am completely satisfied with their services. Dr. Korat is so caring, efficient, and attentive to detail that I would never want her to leave. Also, dental assistant Yisel is the best! I am also grateful for Manager Lili for working with me in making each of my visits pleasant and affordable. I highly recommend Jefferson Dental!

Negative experience: Diagnosed with a tooth infection but no prescription given to Diabetic patient by the doctor. The company printer didn't work and doctor couldn't send prescription electronically to pharmacy because the medical office didn't have that function available. Overpriced dental repair quote and misleading dental services. Staff left me a voicemail to go back tomorrow to pick up medication and the doctor didn't care about my pain and health problems.

Fantastic experience: I had a great experience at Jefferson Dental. The staff, Dr. Shah, AB, Doris and Thalia all made sure that I was well educated on the issues and was comfortable while there.

Negative experience: If I could give a 0 I would it seems like they do not communicate with each other even though ortho and general in the same office, when your child is no longer even a patient they will still charge your card/insurance and then make it impossible to speak with someone to resolve the matter do your self a favor take your child anywhere else but here !!!!!!

Fantastic experience: I had a dental emergency - a bridge fell out - and I was able to get in the same day, get excellent care and advice and schedule follow up work immediately. Every single staff person was professional, friendly and extremely competent! So happy I found them!

Fantastic experience: Very Welcoming and nice people , will definitely be coming back

Fantastic experience: The entire staff that attended me were all very friendly and professional. I need so much work done but now feel so much better of the proper course of action that they have planned for me.

Negative experience: Literally the worst experience since I decided to get my daughter’s braces . I was 13 minutes late to my appointment and they made me wait an hour and thirty minutes for my daughter to be seen. I tried to call the office but you can never get through.They only have ortho here once a month so these appointments are two months in advance.When I asked what could be done she told me she would see everyone here before me and when she did that she tried to continue to see people that arrived after us. I tried to tell her I accommodate them when they make mistakes so what was the issue with the other way around . Literally everybody in the lobby continues to state what is their problem with Ortho and they just keep ignoring.

Fantastic experience: My appointment started right on time, and the team provided clear, thorough explanations of my dental treatment. Dr. Shah, Elaine, and Mayra went above and beyond to make sure I felt comfortable and well cared for. Such a friendly and professional experience!

Fantastic experience: I loved the honesty of my dentist. Great service with a very detailed explanation of my needs. Will make this my to go place when I need a dentist

Fantastic experience: They stepped their game up. Very impressed

Positive experience: Very professional attention with real sensitive care from both, doctors and assistants. Treatment is just too expensive.

Fantastic experience: I’ve had some negative experiences here in the past, but things have completely turned around. The new manager, Mayra, is incredibly kind and always goes out of her way to find the best options for her patients. I’m currently seeing Dr. Snah, who is a truly excellent professional, and Yamila, the dental assistant, who is absolutely wonderful. She has a gentle touch and makes you feel comfortable throughout every treatment. I highly recommend this place—they offer quick appointment availability, and the wait times once you arrive are impressively short.

Negative experience: It’s always delays , issues with scheduling and ortho doctors picking a choosing days . Waiting room packs and at least 1 -2 hour wait time

Fantastic experience: I love this dentil there are so nice I recommended this place for kids love it even put u cartoons on the tv

Fantastic experience: Dr. Shah and staffs were very thorough in explaining the treatment plan. And the full mouth teeth imaging was awesome. Look forward to continue to be Dr. Shah patient. Thanks!

Positive experience: I really like Dr. Alexander! They are a great staff but very busy you will wait a bit!

Fantastic experience: Each and every one that came in contact with me was very nice and showed care and concern they all as a team and I like that very much

Negative experience: Memorial Herman's e.r. nurse practitioner says it was really dumb that yall gave nothing stronger then tylenol and ibuprofen for a wisdom tooth extraction. I'll be taking my buisness elswhere. Don't get me started on trying to get a follow up set up for another cracked tooth only for the front desk girl to ask what time I'm free IN OCTOBER.

Fantastic experience: Always a wonderful experience with Dr.Raven Alexander...always feel very comfortable throughout the visit...so polite and friendly...knowledgeable...attentiveness...I would recommend anyone who is looking for a great Dentist

Fantastic experience: Kyra did an amazing job today . She was very gentle, polite, and helpful. With her as an asset to JD , the company will continue to grow . She is a true gem . Keep up the awesome work Kyra !!!!

Negative experience: AVOID AT ALL COST: Received an emergency root canal from this clinic. Paid $1500 for it. 3 years later I find out that I need another root canal because it was improperly completed and I now have an access with bone loss in my jaw. Absolutely horrid service that takes advantage of underserved communities. Predatory price gougers with no concern for their patients.

Negative experience: Waited 3 hours for a simple cleaning wasted my whole afternoon on my only day off. Will not be coming back and Id recommend running away not walking.

Negative experience: Had a appointment at 2 didn't get in until a hour later and sat doing trays for additional hour. By the time I left it was well after 4pm for a simple cleaning. This is inexcusable as the office was completely empty will not be returning.

Fantastic experience: My personal experience during my appointment was very good. Assistant jonathan was very communicative, gentle, and kind. As well as doctor, they are all very nice people.

Negative experience: I arrived at 12:17 for my 11:30-12:30 appointment. They told me to wait until 2:00. I went in and they took an x-ray of my tooth. It's now 5:00 and they still haven't done anything. I have a toothache and no one cares. Instead of pulling my aching tooth, they said 6 of your teeth need to be pulled. This place is horrible.

Negative experience: HORRIBLE PLACE (Details below) One Star - Avoid at all costs. Went in for a root canal, and it was a complete disaster. Other work was fine, but the root canal was TERRIBLE. First appointment: 4.5 HOURS, and they didn't even finish. Had to come back a week later for another 5 HOURS. And after all that? They messed it up. Now I need a specialist to fix their mistake. They refunded me, but that doesn't even touch how much time I wasted. Seriously considering legal action. Do yourself a favor and go somewhere else.

Fantastic experience: Great people very sweet very efficient I came in with a cracked and achy tooth and they were very thorough and covered all my options dr Dane, Elaine, and Jonathon were all amazing highly recommend

Fantastic experience: Their prompt check when you are in pain was excellent. The X-ray for 3D scanning Was so patient. The hygienist came over to see about me . I was disappointed to not my wisdom tooth pulled out she gave me some great referrals and suggested services. It was on point

Negative experience: Terrible. Completely unorganized! Not sure why punctuality is so difficult here. If i book an appointment for 2 the latest i should be seen is 2:15. Also the prices aren’t adding up. Would not recommend

Fantastic experience: Went today for annual checkup. Joanna, Elaine and Dr. Dane were super friendly and professional. Thanks again for making me feel welcome.

Fantastic experience: I recently visited Dr. Shah and her dental assistant, Jonathan, and I cannot express enough gratitude for their exceptional care. Having experienced childhood trauma and anxiety around dental visits, I was extremely nervous going into this appointment. However, both Dr. Shah and her dental assistant Mr. Jonathan were incredibly understanding and patient. They went out of their way to make me feel comfortable, and Dr. Shah carefully explained every step of the procedure, which helped ease my fears. Their kindness and professionalism made all the difference. Thank you from the bottom of my heart!!!♥️

Positive experience: The strangest Dr appt I've ever had. I needed teeth cleaned & 1 had a chip break off @ Xmas. My Medicare plan only covered routine cleaning so i booked appt for cleaning & have the tooth looked @ to see if a bigger problem was imminent. The people were pleasant & efficient, did x-rays, Dr advised of add'l work (crows, etc) in the future & then the hygienist decides that I need a "deep cleaning" (whatever that is). I told her that today all I wanted was the routine cleaning covered by the insurance & she left. After a while one of the staff comes & tells me about deep cleaning again, then goes to check my coverage & comes to tell me only routine is covered. Ok, fine, just do that. Nope, hygienist won't do it. I wonder how is it possible that she can't/ won't do the (simple) routine cleaning but can/will do the "deep cleaning"? I tell her it doesn't matter if I get routine cleaning or go home. It was the hygienist's way or the highway, so I went home.

Fantastic experience: Hello,I hope you have been doing well! It is great honor to address all the members of the team that took care of me during my check-up,they are all kindly people and I can't wait to mention their names; Dr Shah, Hygienist Selam, Assistant Yamila and Manager Mayra.I recommend everyone who needs a dentist to choose this Clinic because they will take care and solve any issue with your finance.I appreciated your help! Thanks for the team!

Negative experience: I've been having good experience until about a year ago. My child had regular cleaning, crown and lately his braces. My last three visits have been terrinle/horrible. Wait time has been 1 hour and a half ir two hours. Their solution is to re-schedule, like I am able to take two or three hours of work just to meet dentist appointment just to be asked to reschedule, after wsiting fir two hours. December 26th I received three messages to confirm appoitment only to be told orthodontists were not to be at clinic until january 2nd.

Negative experience: My daughter has appointments at 11am.for cleaning , waiting for over 2 hours it's not done yet. So this service needs to observe before make decisions.

Fantastic experience: Dr. Shah, hygienist Selam and Manager Mayra did great for me at my appt today! Would recommend for your dental needs :)

Negative experience: I have left 6 messages and texted multiple times but can get no response. When you call you are routed to a generic answering service, who themselves cannot directly reach these people. I am in need of an antibiotic to prevent infection, and am extremely frustrated at the notion that I paid for an appointment, spend two hours at the office, and did not get a prescription filled and cannot get my request addressed.

Fantastic experience: Dental assistants very nice very supportive very clean . Dental assistant Doris is very hard working attentive efficient. I have been attended by her many times during this year she is great. Dr.Shah very knowledgeable at her job I have received and excellent service treatment.

Fantastic experience: So far this place has been wonderful. I had problems with other places and they are solving my problems with my special needs daughter. The staff is great and I'm glad that I finally found a place that I can go for my family dentist

Negative experience: Got ripped off of $400 bucks cause apparently a former employee didn't understand when I asked what was the full bill and gave me a different price and was treated as a down payment now a year later they asking I pay for it or I can't get the rest of the treatment I paid $7500 for. Don't go here they either incompetent or scammers neither of which you should let handle your teeth. Also in response from the owner, I spoke to your regional manager and all they could say is that they are sorry their former employee misspoke but I still have to pay the $400 bucks so I don't want to call just to be told the same thing. Thanks.

Fantastic experience: Awesome experience. And I loved all the options to choose to pay for my dental work. ❤️ reccomend!! Even did a 3D scan of my mouth and I got to see my teeth in real time was super cool

Negative experience: I’ve had an extremely frustrating and unprofessional experience with Jefferson Dental on Bellaire. I’ve paid $2,000 for my braces, and despite months of calling and being promised callbacks, I finally got in touch with someone only to be met with even more issues. When I showed up for my appointment today, they told me I needed to pay 50% of my remaining balance, even though I was assured during my initial phone appointment that my $2,000 payment would cover everything, including the removal of my braces. On top of that, one of the staff members claimed they had no record of me, even though I’ve been to this location multiple times and transferred from Dallas to Houston. The staff is completely unprofessional, disorganized, and the entire office operates with zero regard for their patients. This has been a nightmare from start to finish, and I wouldn’t recommend this place to anyone.

Fantastic experience: Dr.Shah, Yamila and Mayra were so amazing and they are accommodating and ensure that they help you with any reservations streaming from other dental offices that left a bad taste on your mouth!! This is a great location !!!!

Negative experience: Scheduled an appointment for fillings for my kid plus extractions… they call several times to confirm the appointment, only for my kid to show up and wait and then they inform me that the procedure couldn’t be done that day… you don’t think that out of one of those five calls you gave that you could have told me so I wouldn’t have wasted my time or pulled my kid from practice… then the two weeks prior to that I took the baby in for his 1st appointment ever and we were legit the only 2/3 ppl there but for some reason they had a toddler waiting for over two hours before they even touched him, I mean I literally was about to walk out the door before they stopped me

Fantastic experience: Love Jefferson dental bellaire, everyone is so courteous, right from the door they make you feel welcomed. I tried changing but had to come back after 3 years. Dr Dane, Selam, Doris and Sarai were really great. Thank you all and see you soon

Negative experience: Let me start by stating my opinion. These are competent professionals and the technology used in office is up to date. The staff were all pleasant and very friendly. However, I will not return to this location. The exam itself was unpleasant because the gloves they used smelled like they'd used them on a pack of wet dogs. Several of the the staff members didn't smell any better; I believe the hygienist farted while she was in the room with me, and she smelled like weeks of being unwashed. I personally felt disgusted by the time my appointment was over. Now If being bombarded with unpleasant odors and poor hygiene isn't an issue for you I see no problems with going here for your dental care.

Fantastic experience: I've been bringing my daughter to this location since she was 6 months old and the staff is always very friendly and accommodating. Clear communication too

Negative experience: This dentist office is horrible !!!! They only attend to their own kind which is Hispanic based, I had an appointment for 10:30am I even got there early just in case I had to do paperwork but my appointment was already made the week before. They attended to everyone else but my appointment was for 10:30 by this time I’ve already asked like what was going on to where I have to wait an whole hour just to get seen and again I been set my appointment a week prior. You’re not suppose to move on to the next person until the person who had an appointment before them gets seen. I didn’t get seen until almost 12 am & didn’t leave from their office until 3pm. Horrible customer service, when I asked one of the guys what was going on he started laughing in my face I’m clearly upset that I had to wait an hour just to get a x-ray done. AVOID THIS DENTIST OFFICE AT ALL COST HORRIBLE CUSTOMER SERVICE SKILLS, just do away with the whole team…

Negative experience: Still waiting almost 3 hours for a simple dental checkup after having trouble with my crown. I also had an orthodontist appointment and was told I could not be seen at this location even though my appointment was confirmed the day before. I am going to cancel my Invisalign contract since no treatment has been given even though I already made payment. Each of these locations is in the worst parts of Houston and the staff doesn’t care about patient service.

Negative experience: Worst dental experience ever! They only care about getting you to commit to expensive services...I went in for annual cleaning and was there for 2 1/2 hours and all they did was take ex-rays so they can bill your insurance. I never got my teeth cleaned! I was waiting the majority of time. Very inefficient!

Fantastic experience: First I want to commend the office for their cleanliness! The waiting room and the bathroom was so clean and fresh. The staff was extremely kind and friendly! The doctor Shan explained things in a way an average person could understand. Mayra, a great people person! She really showed that she cared. Shelam, just a gift to society! The dental assistant, he's going places! I was completely satisfied with my experience! I plan to get the rest of the work done at a future date.

Fantastic experience: My first experience at Jefferson Dental office was absolutely awesome. The staff were very professional, cordial and kind!!! I was treated with much care!!! Thank you to Dr. Shah...Elaine... Doris and Johanna for taking great care of me and putting me at ease!!!! Thank you once again!!!!! I like the fact that they are open on Saturday too!!!

Fantastic experience: Had a great experience today, felt super comfortable and they were response in my needs. Big shout out to Elaine, best hygienist by far that I’ve had in my countless times going to the dentist. Listened to my needs and delivered above and beyond, she definitely needs raise!

Fantastic experience: Amazing Experience! I can't recommend them highly enough! From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere that immediately put me at ease. The staff at Jefferson Dental & Orthodontics are truly exceptional. The front desk team was incredibly efficient and helpful, ensuring all my paperwork was in order and answering any questions I had with patience and clarity. In short, Jefferson Dental & Orthodontics exceeded all my expectations. Their combination of professional expertise, compassionate care, and a welcoming environment makes them the best dental practice I've ever visited. If you're looking for a dentist who genuinely cares about your health and well-being, look no further than Jefferson Dental & Orthodontics. They truly deserve all five stars!

Fantastic experience: Great service! I went in to get my cleaning and exams and the staff was friendly and made sure I was comfortable the entire time. Definitely recommend!

Fantastic experience: Great service and payment options thank you Mayra for the help with my financing. Dr Shah and Maricela made me feel comfortable being my first visit.

Negative experience: Ultimately during the visit I was taken advantage by the dentist and his staff. You would think that the dentist would find some issues due to not going to dentist for a prolong period of time. They said I didn’t have any cavities or any other issues besides the reason of my visit. The billing lady comes to take the payment for the treatment which would have cost me an arm and a leg for something I could have used home remedies for. In the end they charged me something I could have done at home vs could’ve checked on some more serious issues.

Negative experience: Not at all what I read about. Early appointment walked in signed in never acknowledged even after 4 employees came in after me. Not one of them spoke.Went for a cleaning and x-rays. After Dr visit billing receptionist came in discussed total amount for dental work, said I couldn’t get a cleaning unless I had some of the procedures done. Of course I had dental insurance for cleaning but never got it. Because I wasn’t ready to get full treatment I couldn’t get a cleaning even with insurance. Everything was explained but why I just couldn’t get a cleanings. Left without a cleaning and will never return again.Dr Shah was kind.

Positive experience: As I was dying from embarrassment from not having gone to the dentist since I was a child everyone was nice. I can't remember anyone's name but whoever came to do the x ray part and scanning was horrible! I have some kind of infection and inflammation going on in there and let her know in advance. Even explained my fear of dentist and she continued to JAM THESE INSTRUMENTS INTO MY MOUTH. Mind you the roof of my mouth is in severe pain that you can see. Expensive as idk what but the initial consultation was $29 for new patients but ya girl needs 10k worth of work my advice, DONT LET FEAR HOLD YOU BACK FROM THE DENTIST! And make sure your credit IS TOP TIER, who knew I needed good credit for a dentist appt. God Bless America

Fantastic experience: Dr shah was the best she got my extraction done in less than 5 minutes. Zaide was really helpfull as well . Really recommend.

Fantastic experience: My cleaning went very smooth and easy! Selam Tesfay was one of the kindest hygienists I’ve ever been to, and helped me understand what she was doing whenever I had questions.

Fantastic experience: I highly recommend Jefferson Dental. Rhonda, the dental assistant, is very skilled and caring. She made me feel comfortable the entire time. Selam, the dental hygienist, is also wonderful. She is very kind and gave me an exceptional teeth cleaning.

Negative experience: Beware of the scheduling- if you do not confirm twice they will cancel your appointment and give the time slot to someone else. I made the appointment, confirmed over text, but was not able to answer a phone call because I was working. When I did return the call, they had already given my appointment away. Very inconvenient when you're having to rearrange childcare, work schedules, ect. Dr. Shah is amazing, but it is obvious the staff is overworked and the dental assistants are learning as they go. The coordinator who goes over the treatment plan is not thorough. They just quickly list out the services and prices without actually showing you the service plan. I had to ask for it to be physically shown to me. As soon as I finish this treatment, I will not be returning.

Fantastic experience: Zaide Elaine was wonderful !!!Had my husband teeth looking white and pearly!!!She is very informative and such a vibe !!!!The financing lady Maya was great too!

Negative experience: You’d think when I scheduled my appointment 6 months in advance for as soon as the office opens, they’d be ready for me. But I’ve still waited almost an hour to be seen and I was 4th in line despite arriving early. Ruining the rest of my plans for the day. Last time I was here I was overcharged as well. Save your time and money

Fantastic experience: Exceptional Dental Care by Dr. Shah and Dental Assistant Doris I recently had a dental appointment with Dr. Shah, and I must say, it was an outstanding experience from start to finish. Dr. Shah, along with the dental assistant Doris, provided top-notch dental care that exceeded my expectations. From the moment I walked into the clinic, I felt welcomed and at ease. The reception area was clean, well-organized, and had a calming ambiance. Doris greeted me with a warm smile and was incredibly kind throughout the process, ensuring I was comfortable and well-informed about each step. Dr. Shah is truly a professional in every sense. She took the time to listen to my concerns, provided a thorough examination, and explained the treatment plan in detail. Her expertise and gentle approach made what I thought would be an anxious experience into a surprisingly pleasant one. The procedure itself was smooth and fairly painless, thanks to Dr. Shah's skilled hands and Doris's attentive assistance. They both worked seamlessly together, which not only instilled confidence but also made me feel genuinely cared for. After the treatment, Doris provided clear aftercare instructions and tips for maintaining oral health, which I found very helpful. It's evident that they both are passionate about dental health and patient well-being. A far as my dental cleaning appointment with Elaine, and I'm compelled to share how exceptional the experience was. Elaine is not just a dental hygienist; she's a dental artist who combines professionalism with a personal touch that makes all the difference. Right from the start, Elaine greeted me with a warm and friendly smile, instantly making me feel at ease. Her approach is very person-centered, focusing on comfort and understanding the unique needs of each patient. She took the time to get to know me and my dental history, showing genuine interest and care. The cleaning itself was the most thorough I've ever experienced. Elaine's technique is meticulous, yet gentle. She was very attentive, ensuring that I was comfortable throughout the entire process. Her expertise was evident as she efficiently removed plaque and tartar, leaving my teeth feeling incredibly clean and refreshed. What set Elaine apart was her educational approach. She provided valuable insights into my oral health, teaching me better brushing and flossing techniques. Her tips were practical and tailored to my situation, showing her commitment to not just the treatment but also the long-term health of her patients. Elaine's passion for her work shines through in her attention to detail and her caring nature. She creates a positive and reassuring environment, which is particularly comforting for those who might feel anxious about dental visits. In summary, Elaine is a phenomenal dental hygienist who provides a level of care and expertise that is truly rare. I am already looking forward to my next visit with her and would highly recommend Elaine to anyone in search of a top-tier dental hygienist. I left the clinic feeling extremely satisfied with the care I received. It's not often you come across a dental team that combines professional expertise with such a welcoming and patient-centric approach. Dr. Shah, Doris and Elaine are a fantastic team, and I wholeheartedly recommend them to anyone seeking exceptional dental care. I'm definitely looking forward to my next visit!

Negative experience: Unprofessional. I scheduled an appointment weeks in advance and took the time to be there 30 min early for my appt. They cancelled my appointment because I "did not confirm it" They did not even offer to squeeze me in after they were the ones that had cancelled my appointment and were expecting me to choose another day entirely to reschedule, take time off work, etc. If that is going to be my experience on the very first visit why would I want to reschedule with them?

Negative experience: I just left from the Bellaire location and I am very dissatisfied. This is the second time in 2 years that I have tried to seek treatment getting bad results. I had an appointment today and my insurance was supposedly verified. I was checked in for my appointment and waited over an hour to be called back. I was never called and when I went to front desk was told I didnt have an appointment and did not accept my insurance. Upon speaking with the person on the phone yesterday when making the appointment, I was told she verified my insurance thus making todays appointment. When I got home I called my insurance and was told this provider is in network. I have left a message for the office manager to call me but I am sure that wont happen.. I will NEVER return to this provider. I was there 2 years ago and received bad service and overcharged. The only reason I decided to give them another try is because I am in severe pain and its a block from my home. Run do not walk! from this provider. Never again! I'll let all of my teeth fall out first! UPDATE: My tooth fell out this night! Saved myself $1000. Thanks for nothing but extended pain Jefferson Dental!

Fantastic experience: The experience at this place was amazing. Awesome staff team worker, very polite and nice wouldn’t want to attend any other dental office. 10/10 i would highly recommend.

Negative experience: I received services at the dental office, paid my balance when I left, and they verified insurance coverage beforehand. However, nearly two months later, I received a bill of over $300. The explanation given, citing a vague insurance decision without specific details, was unsatisfactory. Despite numerous email exchanges, resolution seems elusive, prompting me to share my dissatisfaction with the billing process through this Google review. This was disappointing because I actually enjoyed the service but surprising someone with a $300 bill after will have me and the rest of my family choose another dentist.

Negative experience: Bad experience. Once sit down do all those checked up. Then they start to make patients price list. Don’t even explain how much is going to cost. After they finished all that exam. Hurry up start the most expensive deep cleaning first. Then start to charge everything else. We just go for basic cleaning. Over sudden turn out almost $2000 invoice for each person. It’s ridiculous.

Fantastic experience: I’m so happy and glad I found this dentist! They are so nice and friendly!. They will work with you!. I will recommend them. Can’t wait to take my braces off!. Thanks to my orthodontist doctor. He’s the best.

Fantastic experience: This is the place. Amazing ! No joke, Best place to go. I walked in not knowing what to expect when it came to a dental check up especially since my previous Dental visit years ago, else where, had me traumatized. Unfortunately had some dental issues I could no longer ignore and omygosh. Easy appointment set up, showed up, every one was so kind ! So helpful! From the person doing my X-rays, loved him to the hygienist Stephanie ! She was amazing! To the Doctor, so gentle ! Everyone was genuinely helpful and informative ! Officially my go to location.

Negative experience: I had a really bad experience with this provider. I went in with my spouse and chose this provider based on their business hours. Our first visit went well but everything after that went wrong. On several occasions we would schedule appointments and the office would call us the day of the appointment asking if we could reschedule due to the dentist always wanting to leave early. When we are able to been seen and as we are waiting we witness many customers come in angry upset as well because their appointment being cancelled or regarding a billing issue which I also had issues with. While getting services done the dentist always seemed in a hurry and at times hurting my spouse mouth. My spouse had gotten two crowns done and my insurance and myself paid the contracted rate for both. The office was charging me for the second one when they were both paid out. After many phones calls with the collection agency I went in to the office to attempt to resolve the issue. That same day as I was waiting to be assist regarding the billing issue another customer came in upset because she was charged for services and supplies that she did not agree to get nor get. Later when I spoke to the lady in charge of billing I stated that my insurance had already paid out for the second crown and there should be no balance. The lady stated that I was not yet billed for my spouses second crown because they were waiting for the crown to be sent in to them which I clarified to her that crown was already placed in my spouses mouth. I asked the lady to please update their information as it is not being reported to the collections agencies correctly causing the billing issues. The lady stated she could do nothing and that their business office could see everything. I pushed back and advised they are the office rendering services and if they do not report the correct information this issue will not get fixed. She stated she will sent a request in to have information to be reviewed. I am a few months into this issue and they are still attempting to collect a balance that should not be owed. I was also charged around $200 dollars for a braces consultation that I never agreed to nor was advising I was getting charged for. They had still advised me they could do nothing about those charges and just to ignore the phone calls and emails that I get. This provider office is really unorganized and not transparent with hidden charges. I would not recommend this provider and this billing issue sshould be reported to the Better Business Bureau.

Negative experience: Very unprofessional. They overbook themselves and leave you waiting! My child had an appointment for 4:15pm and was not seen at all by the actual dentist until after 6pm. We were the Len told to come back the next day because the dentist was backed up. The dental assistants are RUDE. This is a last resort dentist for sure. Absolutely horrific experience.

Negative experience: Feedback for dental assistant named Stephanie she is very rude and disrespectful. Has an attitude problem and doesn’t know how to do her job correctly. Lack of proper communication and just overall negative. please do better with your service at the end of the day the patient is here for your help not to be treated as an issue.

Fantastic experience: Awesome people! Very affordable and they do not let you leave without making sure you’re fully satisfied! The office manager did everything in her power to make sure I was able to get everything I needed done with an affordable payment. As a child I struggled with confidence due to my teeth I went to a couple different dentist, but was let down every time with outrageous pricing and pretty much broken dreams. Jefferson dental has done so much more than just restoring my confidence.

Negative experience: I don't think I will ever recommend Jefferson Dental to anyone, especially the Bellaire/South Gessner location. You prescribed me medication and when I go to the pharmacy to pick up said medication; I look at the medication and and began reading information on the medication and realize this is not right. So I called the pharmacy to let them know my situation and they went and checked it in the system and they said, per the prescription, it was correct. The problem is Jefferson Dental, what y'all prescribe me had nothing to do with teeth, mouth, etc. And I can't even get my money back and not have medicine that I have no use for. So no, I'm not happy with y'all!

Negative experience: My first experience wasn't the best & neither was the second one.. first time there I had an appointment at 1pm got there at 12:45pm ( i thought maybe they ll take me in a little early or so) I did not leave that place until 7pm literally as soon as they closed I was able to walk up and leave. I was able to finance a certain amount for 2 extractions & some fillings but I didn’t even get my full treatment the whole day I was there. Sure the people are nice but on my second time going there I came out super bruised from under my tongue the guy that was doing the suctioning for the Dr that took care of me that day really bruised me he was literally stabbing me with the tool inside my mouth , I couldn’t tell if i felt pain were the doctor was working on me or were the guy had the tool placed but it was a non stop stabbing pain. I kept trying to push my head back because clearly i was uncomfortable but it wasn’t stopping him from taking out the tool … All i have to say is that they should be more organized , more considerate & more careful for sure.