Smiles 4 Keeps - Bartonsville
Information about Smiles 4 Keeps - Bartonsville
18321, Bartonsville
Opening hours
- sunday: (closed)
- monday: 8:30-16:30
- tuesday: 8:30-16:30
- wednesday: 8:30-16:30
- thursday: 8:30-16:30
- friday: 8:30-16:30
- saturday: (closed)
At Smiles 4 Keeps, we deliver comprehensive, quality care for the children and families in the communities we serve. We are passionate about the work we do and the difference we make in the lives of our patients. Everything we do, we do with the goal of making visiting the dentist fun and comfortable for patients of all ages. We understand that every family is unique, and we tailor our care to meet the specific needs of each one. We offer a wide range of dentistry services, from cleanings and fillings to more complex procedures like braces, implants, and veneers. No matter what your dental needs may be, we will work with you to find a treatment plan that fits your budget and your schedule.
Our comment from Best Dentists Club about Smiles 4 Keeps - Bartonsville:
Smiles 4 Keeps in Bartonsville offers a welcoming and friendly atmosphere, making dental visits a pleasant experience for patients of all ages. Many clients have highlighted the kindness and professionalism of the staff, stating that they provide excellent care with a personal touch.
The following aspects stand out about this dental practice:
- Patient-Centered Care: Numerous reviews mention how staff members like Nabria, Alee, and Jeannie go above and beyond to ensure that both children and adults feel comfortable and cared for during their visits.
- Efficiency: Clients appreciate the timely service, often noting that they are seen quickly, even during busy times, which is a significant plus for families managing multiple appointments.
- Professionalism: The team's knowledge and commitment to patient care, as evidenced by their thorough explanations and reassurance, have garnered high praise from visitors.
- Comfortable Environment: Many families have expressed gratitude for the calm and pleasant environment created by the staff, which is particularly beneficial for children with dental anxiety.
- Exceptional Results: Patients frequently leave with beautiful smiles, expressing satisfaction with the dental work performed, including orthodontic treatments.
Overall, Smiles 4 Keeps in Bartonsville comes recommended for its warm, friendly service and effective dental care, making it an ideal choice for families seeking quality treatment.
Services and Treatments
Smiles 4 Keeps - Bartonsville: Reviews
Fantastic experience: Zayde was awesome the time we where treated here
Hi, Jaylice. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great experience today. Love the energy, communication, and smiles. Kids were nervous when going in and left with smiles.
Hi, Jamie. Thank you so much for leaving us a stellar review!
Fantastic experience: Really nice clean place. They take my boy in quickly each time. Kind people
Hi, Yuliya. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great experience as always! Even when they are busy you get in and out quickly. Deb and Lisa are super sweet! All of the staff are very friendly! I highly recommend.
Hi, Nicole. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Alee and geine was amazing in making me feel comfortable and very helpful throughout my visit.
Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Our experience was very welcoming. Veronica and Arianna were very professional. They made my daughter comfortable during her procedure. Thank you!
Hi, Jada. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I had Alexis work on me today, she did great!
Hi, Aaron. Thank you so much for leaving us a stellar review!
Fantastic experience: Jeanne & Amber were my hygiene team. Very helpful, thorough & KIND. Dr Mark is very knowledgeable & patient. Great service $ friendly team
Hi, Nina. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Ruby worked on my moms fillings and did an amazing job!! Would definitely recommend
Hi, Lexi. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Michelle Ayala at the reception desk is what brings me and my family back to your establishment because of her professionalism and kindness. She is warming to my daughters and I and we appreciate her so much. She is detail oriented and always makes sure that we are taken care of promptly. She deserves to be noticed for this work ethic.
Hi, Laurie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: While nearing the end of my orthodontic journey here, I want to give an honorable mention to everyone who has supported me along the way. Every orthodontic specialist has greeted me with genuine intention and dedication to helping me achieve my best smile. One specialist in particular, Nabria, has truly stood out! ☺️ From day one, she has been incredibly supportive, charismatic, and consistently passionate about her work. She always approaches each appointment with a warm smile, a gentle voice, and a clear explanation of what progress I’m making. Her reassurance that I’m getting closer to my goal every time has meant more than she knows. What makes her even more exceptional is that her kindness extends beyond the office. I once bumped into her in public, and she immediately recognized me, greeted me with such enthusiasm, and even shared a laugh with me. Moments like that made me feel genuinely valued as a patient, not just another name on the schedule. As I finish this process, I can confidently say that her care, encouragement, and professionalism have made a real difference. I deeply appreciate everything she’s done for me, and I’m grateful to have had someone as thoughtful and dedicated as Nabria guiding me toward a smile I can be proud of!
Hi, Carrie. Thank you so much for leaving us a stellar review!
Fantastic experience: I have had multiple appointments recently with Smiles for keeps office in Bartonsville. When I tell you they are THE BEST!!! Dr.Rachel has performed perfectly on my fill-ins & Crown! She is super sweet, kind and gentle with care. Melanie has been there for me almost every visit. And when I say she is on top of it . I don’t have to say a word or doctor doesn’t have to say anything & she’ll have everything ready. She is amazing, spunky and over genuine. Oh don’t forget about the reception Crystal! She is great! This is the best dentist office, I’ve ever been too. Thank you all for everything!
Hi, Sh'rayah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I really enjoy this place. It’s always so quick and all workers are so sweet especially front desk. Nabria was very sweet and helpful
Hi, Mykkayag. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Face it, everyone is afraid of the dentist. But here, parents can be reassured that their child is in BY FAR THE MOST UNDERSTANDING office I have seen. My children are autistic and they understand I am a helicopter. They work with us non stop to keep them comfortable. At first I was skeptical but time and experiencing their office has made me tear with joy. They have what they call a quiet room which is set up for success and relaxation. Im so grateful to this team
Hi, Gina. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had such a great experience as a new patient at this dental office! I came in a little nervous, but the entire team made me feel comfortable from the moment I walked through the door. The X-ray tech Justine was kind and reassuring. Dr. Mark was amazing — very thorough and gentle. Jennie, the hygienist, did an excellent job and made sure I was comfortable the whole time. Alee, the dental assistant, Jessica FDA from OPS, and Paige were also incredibly attentive and welcoming. Everyone worked efficiently without making me feel rushed, which was a huge plus. Overall, I’m really impressed and grateful for the care I received. Highly recommend!
Hi, Gabriela. We are thrilled to learn that you had a positive experience with us!
Negative experience: It’s interesting to me how this place has such great reviews, because my experience was very different. I went in myself and also took my kids — and we decided not to return after our first visit. My biggest concern was that my 5-year-old son was taken for X-rays without me being around him. Then the dentist told me he needed major work because of tiny cavities on his front baby teeth — teeth he’s about to lose soon anyway. They were recommending sedation and unnecessary procedures that would have caused him stress for no real reason.
We apologize for your concerning experience. Your child's safety and comfort matter deeply to us. Please contact us at (570) 629-1142 to discuss.
Fantastic experience: Had an amazing experience today! Everyone at the office was so kind, and Nabrea who helped me was incredibly knowledgeable. They made me feel comfortable right away and took me right back as soon as I arrived. Truly appreciated the friendly atmosphere!
Hi, Michelle. Thank you so much for leaving us a stellar review!
Fantastic experience: Sharron and Chely were dope! Made my little princess happy and not scared one bit!
Hi, John. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: All the employees from check in to check out was amazing. My 3 year old son felt comfortable the whole time. Absolutely great experience. Would 100% recommend.
Hi, Alicia. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: As an adult getting dentistry work for the first time it can be pretty nerve wracking luckily the staff at smiles for keeps are kind courteous and constantly check to make sure you’re okay. Definitely going to be the place I continue to go for all my dental needs!!!
Fantastic experience: Had my first appointment today was the best experience I ever had at a dentist everyone I met at the office was extremely friendly and kind when above an Beyond my expectations I am forever thankful God bless
Hi, Patrick. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I left here today with more than my teeth fixed. I was traumatized as a child and an adult so I've been pretty terrified of dentists. Dr. Viana was incredible, I felt no pain at all and no discomfort. Sharon was wonderful too and Max.... What a sweet and pleasant person. He talked me down from the anxiety, made sure I was okay every step of the way, even offered to hold his hand. I now have trust in a dentist and that means So much to me. I feel very confident bringing my kids here too. I can't recommend this dentist enough ❤️❤️❤️ thank you
Hi, Bethany. Thank you so much for leaving us a stellar review!
Fantastic experience: They do such a nice job at the Bartonsville office. Chely and Sharon were very good and gentle with my teenager and it was a good experience. Thank you!!
Hi, Tiana. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I had a great experience with my visit. The staff is very friendly and professional. Alex and Kathy were great. They were helpful, knowledgeable, nice, and had a great attitude.
Hi, Tony. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Michelle at front desk is very kind and always helpful. And overall speaks Spanish for me she’s perfect
Hi, Ruth. Thank you so much for leaving us a stellar review!
Fantastic experience: Smiles 4 Keeps Ortho has been great with my daughters Braces experience.. they have all been great, very knowledgeable, professional and clean, pleasent atmosphere.
Hi, Kathryn. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Veronica and Sharon were great highly recommend were sweet and kind and very informative about the steps they were doing to achieve my son’s treatment. Made the whole family comfortable very pleased
Hi, Immani. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I cannot thank the team at Smiles 4 Keeps in Bartonsville enough for giving me back my smile. The results from fixing my front teeth are absolutely incredible, and I am so grateful for the care I received from Dr. Rachel Azingle, Jessica Lopez, EFDA, and assistant Hanna Gardner. From the very beginning, I felt at ease in their hands. The team's professionalism and compassion made a potentially stressful experience comfortable and seamless. Dr. Azingle was fantastic, developing a treatment plan that was perfectly tailored to my needs. Jessica Lopez, EFDA, and Hanna Gardner were also outstanding, working with remarkable skill and care throughout the entire process. My new smile is a huge confidence booster, and it feels completely natural. For anyone looking for a team that is not only skilled but genuinely cares about their patients' well-being, I highly recommend Smiles 4 Keeps in Bartonsville
Hi, Ivan. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: After one of the most HORRIBLE experiences last year with another dentist, I had my first visit with Smiles 4 Keeps. Not ONLY was it THE BEST EXPERIENCE EVER AT A DENTAL OFFICE, but the SIGNATURE SERVICE from BOTH YEKATENNA and ALEE was nothing short of exceptional care. As a healthcare worker myself across the street at St.Luke's, I will have NO ISSUE recommending your facility to both our patients and coworkers by word of mouth if they ever mention dental work. I'll tell them to go across the street. Both Yekatenna and Alee gave me the assurance of a better smile I long for for over 14 years. Thank you so much for the attentive n excellent care I received in just the FIRST VISIT. Looking forward to my next visit.
Hi, Marc. Thank you so much for leaving us a stellar review!
Fantastic experience: I absolutely love this place, my children were well taken care of especially my daughter who had her teeth taken out, I wanna thank the staff for their kindness especially staff member Ashley she was so sweet and helpful to my child . Thanks so much !!
Hi, Shimaxine. Your feedback is highly appreciated. Thank you for the review!
Negative experience: There is something sketchy about this place. They try to push procedures that are not really necessary. Almost seems like a scam.
We are concerned to hear about your experience. We take your feedback seriously. Please contact us at (570) 629-1142 to discuss your concerns.
Fantastic experience: Danelle was the best in what she do very friendly and polite very beautiful ppl thank you so much for making our visit very home warming
Hi, Evelin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great service and fantastic with my children hands down the only dentist I care to take them to!!!
Hi, Nicole. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Georgie in reception was so nice and has such a beautiful face and smile!
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Nabria was exceptional, the entire staff including the doctor were extremely kind and professional.
Hi, Oscar. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The staff are amazing from checking in to checking out. Very helpful and informative.
Hi, Christine. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My kids and I had a wonderful experience at Smiles 4 keeps in Bartonsville. Everyone there is so pleasant.
Hi, Ledmise. Thank you so much for leaving us a stellar review!
Fantastic experience: Great orthodonist office. Nabria was very professional, knowledgeable and very kind. Highly recommend.
Hi, Cynthia. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Okay smiles4keeps what is going on at this office!? I've had nothing but positive experiences here for 10 years.. the last two times I've brought my children, it's been ridiculous. Long wait times, staff rushing around, are they under staffed, over scheduled!? On the 2nd occasion, when I walked in the two receptionists in front were busy, a receptionist in the back had me come through to her side to register, she was great and got my daughter checked in. There was some updating in paperwork I had to do so she sent the paperwork to the kiosk. At the kiosk I started entering my daughters name when she checked to make sure it popped up correctly on the screen, it must not have because another receptionist yells out that it didn't and that I needed to cancel out of it... in which I replied "how do I do that" since there was no visible X or cancel button. This woman YELLED ACROSS THE LOBBY "press the cancel button" and whatever else she felt the need to say in another language. It was very rude and unnecessary for an employee to be aggressively speaking like that! This woman must hate this job or people in general. And should really think about choosing a different career that doesn't involve dealing with the public. The receptionist that was taking care of getting my daughter registered was very kind and helpful.
We are sorry to hear about your recent experiences. Your concerns about wait times and staff communication are important. Please call us at (570) 629-1142 to discuss these concerns directly.
Fantastic experience: The assistant during my granddaughter’s filling procedure was phenomenal. Thank you Kat and Veronica for making this a relaxing experience McKinley and myself!! Her anxiety was extreme and the assistant was able to bring it down to a minimum.
Hi, Anita. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Nebria is amazing and very good at making my self and my kid feel comfortable during procedure. Super nice and friendly always.
Hi, Mari. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The service was great and Doctor Matt was very kind and Janden was phenomenal
Hi, Phillipe. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I recently switched to Smiles4Keeps in Bartonsville, and the experience has been fantastic! Brenda S at the front desk was incredibly patient and helpful throughout the process of transferring from my previous dentist. She made everything seamless and stress-free. The entire staff is friendly, professional, and attentive, making each visit pleasant and comfortable. Highly recommend! Update 31-Oct-2025: Shout out to Jeanie (Dental Hygienist)! You were wonderful!
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Jean was very helpful and making sure my teeth was healthy and clean. She was calm and relaxed not making feel uncomfortable. All the other dentist were very nice and resourceful when filling my teeth. I recommend to everyone who wants get there teeth’s fix and clean
Hi, Zeroxd. Thank you so much for leaving us a stellar review!
Fantastic experience: Jeanie was very informative and very descriptive about my deep cleaning procedure! Thank you for being patient and understanding, you made me feel a lot more comfortable about my smile!
Hi, Aury. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I've complained repeatedly that they hurt my daughter and they totally ignored my complaints. They put a crown on and it fell off three months later. They insisted it was ok to put another crown on, even though I pointed out that the tooth was decayed, resulting in my daughter losing her tooth. This place is an assembly line of terrible dental "care". They must be paying for all these positive reviews because every time I went there was awful. If the next nearest dentist that accepted my insurance wasn't in Allentown and was able to accommodate an emergency, I would've walked out as soon as I arrived. They demand WAAAAY too much personal information for no reason and have no respect for your time. No one identifies themselves and the employees are shared by several patients at the same time. We had to wait for the dentist for anesthesia partway through a procedure and people were coming trying to pull her away to attend to other patients. They're absolutely awful and I don't know how they're even still in business. They sure don't forget to harass you repeatedly to come back so they can dig in your pockets, though...
We are sorry to hear about these concerning experiences. Please contact us at (570) 629-1142 to discuss your daughter's treatment.
Negative experience: I’m currently at the smile4keeps in bartonsville. I had my appointment scheduled for 3:50. I got here at 3:55. They close at 4:30 when I got here it took them exactly 21 minutes to figure out if they were going to take me or not. Scheduling messed up the schedule two times my initial appointment was for the 27th between two and 3 o’clock and My Son’s appointment was today but since they messed it up, they tried to figure out if they can do both. They did and my son’s appointment was scheduled for 1 o’clock and mine was for 330 when I arrived at the place my appointment was scheduled for 1 o’clock and my sons were scheduled for 330 so already. There are two mistakes on the schedule. My Son was able to have his appointment and now I’m here at the dentist office.
Fantastic experience: Nabria was great at going through all the information and everything very thoroughly, was kind and patient. Thank you!
Hi, Julia. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: If I could give zero stars, I would. I took my son to his orthodontist appointment today (10/21/2025), and my experience with Dr. Matt was extremely unprofessional. Before even receiving the orthodontic contract, a staff member mentioned that they don’t usually go through such paperwork because most of their patients have Medicaid. I have private insurance and pay most of the costs myself. The quoted total for braces was $4,000. When Dr. Matt came in to see my son, I asked why the cost was so high compared to what I pay in New York. I explained that my daughter is currently undergoing orthodontic treatment there, and I pay $2,800 out of pocket after insurance covers $1,000. Dr. Matt responded that he had never heard of braces costing that little and claimed that the national average is around $6,000. He went on to insult my daughter’s orthodontist, saying that they must have gone to “a crappy school” and likely “don’t have a license.” I informed him that my daughter’s orthodontist graduated from Columbia University and is a board-certified MD. Dr. Matt then sarcastically suggested that I either take my son to New York for treatment or “order supplies from eBay and do it myself.” While examining my son, he stated that my son had a baby tooth and an overbite that might require surgery. Initially, he said he would refer us for a tooth extraction and see us again in six months. Moments later, he changed his mind and said he would not provide a referral, repeating that I should just take my son to New York. He also mentioned that he has been practicing for 13 years and that his father was an orthodontist, then asked for my daughter’s orthodontist’s contact information. In short, Dr. Matt made it clear that he did not appreciate being questioned about his pricing. It seems that because most of his patients are covered by Medicaid, he is indifferent to the high costs he charges and dismissive toward those who ask reasonable questions.
Fantastic experience: My daughters had an appointment today and it was excellent Jeannie was caring and informative. Really took her time with my children. Emily assisted in their visit and she was also kind and attentive to our needs. Really a had an amazing experience today
Hi, Makaida. We are thrilled to learn that you had a positive experience with us!
Negative experience: My husband went there as a new patient. He was told he had many cavities. First visit was only a consultation understandable. But we advised them that he was in terrible pain. They still just scheduled him for services. A day and a half later he developed an abscess that exploded in his mouth. They said he had no infection that was faIse . We call and told them what happen and requested antibiotics they gave him the runaround about it and then denied him antibiotics I made him an appointment at a different dentist. He went there today said tooth that my husband was complaining about was cracked . Smiles for keeps did not tell him this just that he had cavities. The dentist I made him a new appointment with as well did a consultation today, but they were still able to remove the tooth. He came home with it and showed me the crack. And he was as well given antibiotics the same day . I will never use smiles for keeps again .
We’re very sorry to hear about your husband’s experience. Please contact us at (570) 629-1142 to discuss this matter.
Positive experience: "Genie was amazing throughout the entire process. She kept me informed every step of the way, explained what she was doing, and even checked in to see if I had any questions or concerns. I really appreciated her clear communication, patience, and kindness. Thank you to the whole team for such a positive experience!" God Bless ❤️
Hi, Shelia. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Friendly staff! Jeannie was fast with my cleaning and very informational too :)
Hi, Helen. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr viana and max were absolutely amazing! No pain, always making sure I’m ok and definitely put their best work forward! Thank you!
Hi, Kodi. Thank you so much for leaving us a stellar review!
Fantastic experience: Maria was very professional and reassuring towards me. She was very kind and helpful as well. I appreciated her patience with me and my appointment. She was amazing !!
Hi, Lexy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great experience overall , all staff very sweet and attentive. I love the swaddle for my daughter that’s a little over the top dramatic and didn’t have to do the full put to sleep method at a hospital my previous dentist office suggested and also would’ve been out of pocket. Happy with my experience and my daughter as well. She’s only 4 FYI and the best part for her is the ice pop at the end lols .
Hi, Jeancarlos. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great experience! Danielle was amazing! Nabria is also super awesome love this place!!
Hi, Amanda. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great service all around. Georgi was especially helpful and a wonderful personality!
Hi, Dacey. Thank you so much for leaving us a stellar review!
Fantastic experience: Had a wonderful experience with Jeannie was nice and amazing, communicative, and I recommend her
Hi, Brittany. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I enjoyed my experience there and how friendly and efficient the staffing was. DA Diana Estrella is a sweetheart. Her approach and explanation made it a comfortable and stress~free atmosphere. Dentist and everyone else were excellent and very professional. Highly recommend
Hi, Grant. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: This place is awesome! I have terrible dental anxiety and was terrified but Eileen Estrada and Maxie Turner explained every step and took the time to make sure I was comfortable with each step prior to proceeding. Eileen matched my shade perfectly to my other front tooth making sure I was confident to teach on Monday. Maxie made sure the size and shape were exact to the other front tooth. I can not express my gratitude enough for this team. Thank you so much!
Hi, Iris. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: I had my first cleaning and it went well. Acelynn did an amazing job with my cleaning! Everything was left spotless and so fresh. She paid attention to the little details and went above and beyond. I really appreciate the effort she put in highly recommend!
Hi, Anon. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Nabria did an amazing job assisting my daughter with her braces!
Hi, 布蘭迪. Thank you so much for leaving us a stellar review!
Fantastic experience: Jeane and Alee were wonderful to work with! They were pleasant to chat with as the cleaned my daughter's teeth!!
Hi, Jason. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Scam. On the treatment plan look up the billing code they give you and plug it into your health insurance app and look at the actual cost of treatment you’ll be shocked at how they increase the prices. Front desk doesn't know anything, supervisor isn't helpful and one of the assistants had me in a chair for over an hour and a half later to be told by the dentist that there were voids in his work, meaning I had to sit there longer. They also provided my mother with a treatment plan and a year later they are saying the price was a mistake and she owes money.
Negative experience: Terrible customer care. I spoke to them 3 times before coming in and emailed them my insurance card to verify that everything was fine. I called the day before to confirm that my insurance was ok and explained I was coming from an hours drive away. I got there and filled out the longest check-in questionnaire, ever to be told that they don't accept my insurance. Wasting peoples time and money without a care in the world.
Negative experience: Wasted my time coming here just for them To say we have to reach out to my insurance and that I have to wait for a packet in the make for instructions, nope got up and walked out of there , I was told not to go there , next time I won’t , this place is a clown show
Fantastic experience: these ladies did amazing with my niece made her feel comfortable and sang to her thank you so much guys
Hi, Amanda. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We loved our first visit! Dr. Matt was awesome and explained everything. Zadie was so sweet and was very thorough in explaining all the teeth and braces care! Thank you
Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Sharon(team leader) and Desiree(EFDA) were so patient and understanding with my daughter. They took as much time as my daughter requested and told her everything they were planning on doing. If my daughter had any questions they answered to the best of their ability and made it so my 8 year old would understand. Thank you!
Hi, Judy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I had a wonderful checkup with Mrs.Jene today great place recommended for your wonderful teeth
Hi, Nahyaire. Thank you so much for leaving us a stellar review!
Fantastic experience: I struggled for quite some time finding a dentistry that took my insurance for my 4 year old daughter, I finally landed with smiles4keeps and I have been nothing but over impressed with the staff. today was my daughter's third appointment, second procedure for cavities. Marie and Ashley were excellent when it came to my daughter, Terra, during the procedure. they were calm with her and helped keep her stress and anxiety down while also being informative on what they were doing. the way the staff has handled my child has been phenomenal and I appreciate all of you.
Hi, Kay. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: This place is a FACTORY! It's run like a factory and "Visiting Dentists" rotate in like Factory replacements. Not to mention the incredibly non event my "teeth cleaning" was. They barely waved some floss in front of my mouth then rinsed with water and...it was done?! Can they even bee called a dental clinic?
We apologize for falling short of your expectations. Please contact us at (570) 629-1142 to discuss further. Have a good day.
Negative experience: Over 2 hour wait to not even get the exam, this place has gone down hill the customer service is terrible and you are treated like crap, it’s like walking into the slums and the workers are not professional at all. The ortho told my one daughter “if she don’t like what he has to say go get another opinion” that was not okay to say to a 16 year old .. I will be transferring my kids out of this place. I’d suggest you all do the same
We’re very sorry to hear about the long wait and your experience with our staff. We take your feedback seriously and apologize for how your visit was handled. Please contact our office so we can better understand what happened and address your concerns (570) 629-1142. Have a good day.
Fantastic experience: Love this place. The staff is so friendly. Highly recommend Smiles 4 Keeps for children and adults.
Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: This was my first time going there today, they’re amazing and super kind humans. This will forever be my first dentist to go too. There very good at there jobs in the building. You will love them all :)
Hi, Kirstin. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I was there today for my daughter's appt and we had Ashley and Marie, and when I say they were amazing that is an understatement, they held her hand, even sang a lil song. I even cried and they comforted me as a parent. They truly are awesome!
Hi, Amy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The staff here is compassionate and caring with the children. They accommodate the kids when in need or in pain. Alee A. Was so helpful in making sure my boy was treated timely for his painful tooth. Highly recommend, I’m very grateful :)
Hi, Frachely. Thank you so much for leaving us a stellar review!
Fantastic experience: Sharon is an amazing help at this facility. She was extremely patient with my sister even though she was difficult at times. Sharon explained every step of the way for the duration of the visit and made my sister feel comfortable at all times. We will 100% be coming to this office again. Amazing staff and clean facility. I cannot say enough good about this place!
Hi, Alexandra. We are thrilled to learn that you had a positive experience with us!
Positive experience: My experience there was good, better than most. They were efficient, friendly and explained the process well. My only qualm would be that no one introduced themselves. Many hands were in and out my mouth yet I knew no one or their title. Sharon was the only one I remember because she told me her name, she was great with my son btw.
Hi, Raquel. Thank you so much for leaving us a stellar review!
Fantastic experience: Genuinely kind & courteous. They made any anxiety I had disappear.
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Today my daughter went to Smiles for Keeps. It was such a great experience for her and me as a parent. Alee A. Was such a pleasure. She was kind and helpful and made my daughter feel comfortable. We both truly had such a wonderful experience. Thank you for making us smile!
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: I must express that while the dental care and overall service provided by the Dentist are good, the billing process has been nothing short of a nightmare. For the past five months, I have made numerous attempts to reach the billing department to resolve my concerns, but unfortunately, I am still waiting for a satisfactory resolution. It seems that the administrative team severely lacks essential communication skills, leading to frustrating misunderstandings and prolonged delays. It’s evident that they do not fully appreciate the urgency and importance of resolving billing issues from a patient’s perspective. I strongly advise anyone using their services to review their insurance benefits beforehand, as it appears that their priority is to make their profit. Overall, my experience with their billing department has been incredibly disappointing.
We’re sorry to hear about the difficulties you’ve experienced with our billing department. Your feedback is important, and we’d like to help resolve this as quickly as possible. Please give us a call at (570) 629-1142 so we can review your account and work toward a solution.
Fantastic experience: Maxie Turner, efda; Eileen Estrada are very helpful and are nice to deal with thank you very much! I would recommend them to everyone!
Hi, Jason. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr Paavan Max And Jessica - absolutely amazing experience!!! I was so comfortable I was actually dozing!! Would recommend to everyone!!♥️
Hi, Andrea. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Hello good afternoon today I went in with my son and I must say I had to take the time to write a review about Alee she was wonderful very helpful I can tell she loves what she does. She explain her self very well answering all of my questions and all of my concerns, I truly believe that we need more people like this in this kind of Facilities.
Hi, Goodfellas. Thank you so much for leaving us a stellar review!
Fantastic experience: Amazing visit my 3 year old fid amazing with Jeannie she was so wonderful with her!!! Very happy with today.
Hi, Rachael. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Really impressed on my first visit. Staff was pleasant, courteous, friendly and the place was very clean.
Hi, Mark. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My last appointment with Dr. Matthew was exceptional. I even got to brush my teeth before putting new wires on. I was honestly surprised by the service he offers his patients. I even got a sticker at the end.
Hi, Abi. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Maxie Turner and Eileen Estrada were excellent in their professionalism and caring while doing procedure. I would recommend to others to use Smiles 4 Keeps.
Hi, Leslie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Zadie is very friendly and sweet! and I trust her with my teeth!
Hi, Hanna. Thank you so much for leaving us a stellar review!
Fantastic experience: Alee was so helpful and very thorough with both of my daughter’s work up. She was very clear and to the point of what they needed without being pushy. Her personality is top tier!
Hi, Tamara. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I really wanted to like this place but wow is their service bad. I never feel the need to make reviews but this one’s necessary. My first visit was supposed to be a routine first visit- X-rays, cleaning, and consult. Not only did I not get taken back until 30 minutes after my appointment, but I was there for almost TWO HOURS. On top of that, they wouldn’t even do the cleaning. I needed medical clearance from my doctor. I have never in my life been to a dentist that wouldn’t do a cleaning because they need approval from my doctor. Immediately I was fuming about this place. Unfortunately, they’re the only one in the area that takes my insurance so I had no choice. Just went back today almost two months after the medical clearance for my cleaning. I’m currently sitting in the cleaning room an hour after my appointment was scheduled for with no one here. I’m so beyond disappointed and upset. I shouldn’t have to sit and wait an hour for a cleaning.
We’re very sorry to hear about your experience. We’d like the opportunity to address your concerns directly. Please give our office a call and ask to speak with our manager so we can assist you further (570) 629-1142. Have a good day.
Negative experience: Horrible time management. Two appoints with a client and each appointment ran over an hour wait and then when they would get started they would leave and go work on someone else. Horrible wait times ridiculous.
We apologize for any inconvenience. Your wait time concerns are noted. Please contact us at (570) 629-1142 to discuss your experience with our management team.
Fantastic experience: From the moment I walked into the waiting area the staff was welcoming. The waiting time was close to any. The tecnichians were awesome knowledgeable and caring. They let you know about the proceedures. Made sure you knew what they were doing so that you were at ease. The hygienist was very attentive and made sure I was comfortable. The dental doctor i have only 1 word. Amazing! Very light on her hands caring. Took her time to explain the procedure being performed, her recommendation also the aftercare. I was very calm and pleased with everyone whom I interacted with. They cared for my needs accordingly. Thank you all kindly.
Hi, Yvette. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We have been coming here since my oldest was 1 yr old and each time they always accommodate him and his fears. The dentists and hygienists are always friendly, polite and happy to calm him and sing through his appointment to get the job done and always well done as we have never had any issues after a visit. Today we visited with the Jenie and Alee and they were awesome. They are also always respectful of our time each visit. Things like this are what will keep us coming back here. Thankful for this staff.
Hi, Nicole. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: My daughter and son have been patients here for 4 years and we have always had a good experience here. Dr Campbell is skilled at working with my little guy who hates getting his teeth cleaned . Today my daughter got her braces taken off and all the staff was friendly as usual, the ortho department was quick but efficient, Shout out to Dr Matt and Nabria also for always answering our questions , I never felt rushed and always have a good experience at smiles for keeps .
Hi, Nakenya. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Everyone here at this location is always kind to us. We schedule both our children at the same time and they are always able to manage us. Jeanne and Alee were absolutely fantastic! All these wonderful ladies are kind, considerate, and very helpful.
Hi, Brandi. Thank you so much for leaving us a stellar review!
Fantastic experience: I wanted to take a moment to express my heartfelt gratitude for the exceptional service I received at Smiles4Keeps. Nabrea was incredibly welcoming and attentive, making me feel comfortable from the moment I walked in. Dr. Mack was thorough and professional, taking the time to explain everything and ensuring I understood my treatment options. Their combined efforts truly made my visit a positive experience. Thank you both for your outstanding care!
Hi, Karina. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I highly recommend this office! They are all extremely patient and nice! Zadie put my daughters braces on, and she was amazing! She made my daughter feel comfortable every step of the way. We are extremely satisfied!!
Hi, Janyll. Thanks for taking the time to share your positive experience. We truly appreciate it!
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