Western Dental & Orthodontics
Information about Western Dental & Orthodontics
95825, Sacramento
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-16:30
At Western Dental & Orthodontics in Sacramento, we're all about teeth - young ones, old ones, shiny ones, crooked or chipped ones. Our friendly and experienced dental professionals provide a wide range of family dental services including orthodontics, cosmetic dentistry and emergency dental care. Our general dentists, specialists and hygienists are all under one roof. Which means that treatment for implants, braces, or periodontal care can take place at the same office. Here, we gladly treat patients of all ages, including young children. We also welcome walk-ins, offer evening and weekend appointments, and accept a variety of dental insurance plans. FREE exams and x-rays for new patients.
Our comment from Best Dentists Club about Western Dental & Orthodontics:
Western Dental & Orthodontics stands out for its dedicated staff and exceptional patient care. Many clients have expressed their appreciation for the team's kindness, professionalism, and ability to make dental visits as comfortable as possible. Highlights from user feedback include:
- Friendly Staff: Patients consistently mention the friendly demeanor of staff members like Belinda, whose willingness to explain procedures and work through insurance issues has left a lasting positive impression.
- Compassionate Dentists: Dr. Seali, Dr. Kaur, and Dr. Gill have received commendations for their thorough explanations and attentive care during treatment.
- Welcoming Atmosphere: Many clients feel at ease during their appointments, with staff working hard to create a comforting environment and alleviate anxiety.
- Efficient Care: Though some appointments may take time, patients report satisfaction with the thoroughness of care received.
Overall, customers recommend Western Dental & Orthodontics not only for the quality of treatment but also for the supportive environment provided by a cohesive and caring team.
Services and Treatments
Western Dental & Orthodontics: Reviews
Fantastic experience: Dr. Seali is awesome she is patient with our daughter, and has character and awesome personality.
Thank you, Alley Maeda, for your wonderful feedback! We are thrilled to hear that Dr. Seali has made such a positive impact on your daughter's experience at Western Dental & Orthodontics. Our team is dedicated to providing compassionate care, and it's great to know that Dr. Seali's patience and character shine through. We look forward to continuing to support your family’s dental needs!
Fantastic experience: Dr. Sill has been great taking care of my teeth and making sure I feel comfortable and at ease every time
Thank you, Diana! We're delighted to hear that Dr. Sill has made your visits comfortable and enjoyable. At Western Dental & Orthodontics, we strive to provide a relaxing environment for all our patients. Your feedback motivates us to continue delivering exceptional care. We look forward to seeing you at your next appointment!
Fantastic experience: Pedro,belenda and others are really nice they help me and they have a nice attitude keep it like that
Thank you, Juan, for your wonderful feedback! We're delighted to hear that Pedro, Belenda, and the rest of our team provided you with excellent service at Western Dental & Orthodontics. We pride ourselves on our friendly and helpful staff, and your kind words motivate us to keep delivering the best care possible. We look forward to seeing you again!
Fantastic experience: Always very friendly and I do love coming here even though I get anxious but great !!
Thank you for your wonderful feedback, Yatnari! We're delighted to hear that you enjoy coming to Western Dental & Orthodontics. It's perfectly normal to feel anxious, and we're here to ensure you have a positive experience. Our team is dedicated to making every visit as comfortable as possible. We look forward to welcoming you back soon!
Fantastic experience: Belinda was so nice love the service
Thank you, Erasmo, for your wonderful review! We're thrilled to hear that you loved the service from Belinda. Our team strives to provide excellent customer care, and your feedback means a lot to us. We look forward to serving you again soon!
Fantastic experience: The people there are really nice just to have there. I just have to have a little patience here.
Thank you, Keith Cooper, for your wonderful review! We're delighted to hear that you find our team nice and appreciate your patience. We strive to create a welcoming environment for all our visitors. We look forward to seeing you again soon!
Fantastic experience: Dr. Seeli is great and very helpful, kind and humble. Explained to in depth and also the mamnager Belinda. Thank you
Thank you so much for your wonderful review, Paresh! We are delighted to hear that you found Dr. Seeli and Belinda helpful and kind. Our team strives to provide in-depth explanations and support to all our clients. We appreciate your feedback and look forward to serving you again in the future!
Fantastic experience: Dr Obie is the best
Thank you so much for your wonderful review, Yaneth! We appreciate your kind words about Dr. Obie. At Western Dental & Orthodontics, we strive to provide excellent care to all our patients, and it's great to hear that you had a positive experience. We look forward to seeing you again soon!
Fantastic experience: 5 star review 6 if it had it what great service perla was so helpful and understandable all the other employees too she explained everything with such great attitude I really appreciate her
Thank you so much for your wonderful review, Karla! We're thrilled to hear that Perla and the team provided you with such excellent service. At Western Dental & Orthodontics, we strive to create a positive experience for our patients, and it's great to know that we succeeded in your case. Your appreciation means a lot to us, and we look forward to serving you again in the future!
Fantastic experience: Great experience for my work they where awesome dr brar Annie dr basrai sahad thank you
Thank you so much for your wonderful review, Nick! We're delighted to hear that you had a great experience with Dr. Brar and Dr. Basrai. At Western Dental & Orthodontics, we strive to provide exceptional care and service to our patients. Your kind words are truly appreciated! If you need anything else, feel free to reach out.
Negative experience: If I could give zero stars, I would. This is the worst dental office I have ever been to. They completed five unnecessary fillings on my teeth and it was painful! I asked the dentist to stop the procedure four times due to pain, and they just continued working. The office was dirty and I continuously heard employees talking to patients about their billing - showing that they are only concerned about money. They neglected to properly X-ray my teeth, leaving imaging of the sides of teeth not showing, and the roots of the teeth out of the X-Ray. Additionally, each of my appointments took hours upon hours to complete, and the last one seemed rushed like the employees were trying to quickly get me out. Consulting with an outside dental professional on the state of my visit confirmed that some of the ways they treated me sounded immediately like malpractice. Steer clear! Western dental in Modesto messed up my brother's teeth and Western Dental in Sacramento messed up mine. Update: their Response (same as all the other negative reviews on here). Western Dental & Orthodontics (Owner) Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we're finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.
Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.
Negative experience: Please tell dental assistants to stop having frivolous banter while patient is actively getting needles or procedures done; as to NOT distract dentists.
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. Please feel free to contact our office directly and we're more than happy to assist you and address any concerns.
Negative experience: Horrible service, sat for 3 hours in waiting room before I was even takin to yhe back only to wait another hour for a 10 minute procedure. To have my denture realignment .
Dear Tim, we sincerely apologize for your experience and the long wait times you encountered. Your feedback is important to us, and we strive to improve our service. Please reach out to our office directly so we can address your concerns and ensure a better visit next time. Thank you for bringing this to our attention.
Negative experience: I had an appointment in this location and I called the day before to make sure but the next day I went there they said that they don’t have the specialist that I needed but the person on the phone said INDEED we have a prosthodontics. I do not recommend this to anyone looking for a prosthodontics
Dear Sayed Zarif Sadat, we sincerely apologize for the confusion regarding your appointment. This is not the experience we strive to provide. Your feedback is invaluable, and we will address this with our team to improve our communication. We would appreciate the opportunity to resolve this matter and restore your confidence in our services. Please contact our office so we can assist you further.
Negative experience: The doctor was great but the staff/office is terrible. You show up at your appointment time but wait for a couple of hours to be seen by the doctor.
Dear Ahmad, thank you for your feedback. We're glad to hear you had a positive experience with our doctor, but we're sorry to learn about your wait time. We strive to improve our service and will address this with our team. Your experience is important to us, and we hope to provide you with a better visit in the future.
Negative experience: This is the worst dental office. They always lie that we have a doctor. Every time you come, you have to wait 3 hours to be taken in. You also have to wait 3 hours inside to see the doctor. That means you have to come here full time.
Dear Hamid, we sincerely apologize for your experience at Western Dental & Orthodontics. Your feedback is important to us, and we take your concerns seriously. We strive to provide timely care and will address the scheduling issues you've mentioned. Please reach out to our office directly so we can make this right for you. Thank you for bringing this to our attention.
Fantastic experience: It takes a bit of a while to be seen sometimes but I absolutely love miss Belinda she’s so nice every-time, and very helpful. She even helped take care of me when I felt faint after my appointment.
Thank you for your wonderful review, Wink!
Fantastic experience: I’ve been coming here for a couple years now. The Dr’s are always very nice and understanding. Although the wait time can be very long and sometimes goes after your actual appointment time. I would still recommend to family and friends.
Thank you, Ty'Wanna, for your wonderful review! We're thrilled to hear that you appreciate our team's kindness and understanding. We apologize for the wait times and are always working to improve our efficiency. Your recommendation means a lot to us, and we look forward to seeing you at your next visit!
Fantastic experience: I got a deep clean and was in no pain. Dr. Kaur really gentle and professional.
Thank you, Ismael! We're thrilled to hear you had a pain-free experience during your deep clean with Dr. Kaur. Your kind words about our team's professionalism mean a lot to us. We look forward to seeing you again at Western Dental & Orthodontics!
Fantastic experience: Belinda is very helpful and explains everything in simple terms so I can understand
Thank you, Justin! We're thrilled to hear that Belinda was able to help you and make things clear. Our team is dedicated to providing excellent care and communication. We appreciate your feedback!
Positive experience: The service here is very nice and the staff is very welcoming! Dr. Kaur was especially welcoming during my appointment. She made sure that I was comfortable before, during, and after my procedure.
Thank you for your kind words, Simran! We're thrilled to hear that you had a positive experience with our team, especially with Dr. Kaur. Your comfort is our priority, and we're glad to know you felt welcomed and cared for. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: They was very nice and helped me alot
Thank you, Nikila Bright! We're thrilled to hear that our team was nice and helpful during your visit. Your satisfaction is our top priority, and we look forward to serving you again at Western Dental & Orthodontics!
Fantastic experience: Western Dental is amazing. All their staff are approachable and kind. They work the best for their patient. I appreciate the help of Ma’am Belinda for taking care of me with my appointment and other stuff that makes me feel comfortable. Thank you.
Thank you so much for your kind words, Kryztel! We're thrilled to hear that you had a great experience with us. Ma’am Belinda and the entire team appreciate your feedback and are dedicated to making every visit as comfortable as possible. We look forward to seeing you again soon!
Fantastic experience: Best experience ever staff were amazing and helpful it u guys need a dr I recommend Dr.kuar.
Thank you so much, Bryanna! We're thrilled to hear you had the best experience with us. Our staff and Dr. Kuar always strive to provide top-notch care. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Dr. Seeli was amazing as was the WD Staff. Very professional and accommodating and able to explain all options available.
Thank you, Angie!
Fantastic experience: Excellent dental office! Dr. Gill, Dr. Seeli, and Belinda make a great team—friendly, professional, and truly caring.
Thank you, Kajalpreet Kour! We're thrilled to hear you had a great experience with Dr. Gill, Dr. Seeli, and Belinda. Our team is dedicated to providing friendly and professional care, and your kind words mean a lot to us. We look forward to seeing you again!
Fantastic experience: Office manager Belinda is amazing at explaining everything Doctor also was great came right in was able to get my tooth pulled the same day
Thank you, Robyn! We're thrilled to hear that Belinda provided excellent support and that our doctor was able to assist you promptly. Your satisfaction means the world to us. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: Dr Seeli was great came from a different dental office and I was beyond satisfied that was great Belinda helped us everything was fast explained in a way I can understand highly recommended to this place and will be renting a patient
Thank you, Lenice Garay, for your fantastic review! We're thrilled to hear that Dr. Seeli and Belinda made your experience so positive. Your recommendation means a lot to us, and we look forward to welcoming you as a patient again soon!
Fantastic experience: Dr. Parker and Belinda were absolutely amazing!!! They both treated me with dignity and respect!!! Very caring and loving from start to finish !!! Please go to Western Dental on Arden and Watt!!! I promise you won’t be disappointed ❤️❤️❤️ I’m getting all my work done on my teeth here!!! Belinda was exceptional on how she delivered her customer service, she was very helpful and caring!!! Dr. Wang is definitely the cherry on top!!! He brought my smile to a percent!!! Thank you Very much appreciated
Thank you so much for your kind words, Dahoma!
Fantastic experience: Love Dr. Karr. She answers any questions you have, no matter how many and so thoroughly. She really goes in depth about the care you need.
Thank you, Bambi! We're thrilled to hear about your positive experience with Dr. Karr. Providing thorough answers and in-depth care is what we strive for. Your satisfaction means the world to us!
Fantastic experience: DR KAUR DOES A VERY TY HORIUGH JIB SNX HDLOS ME A LOF.TGE STAFF ARE VERY VERY HRLPFUL.
Thank you for your wonderful review, Bob! We're thrilled to hear that Dr. Kaur and our team have provided you with such excellent care. Your satisfaction means a lot to us, and we appreciate your kind words about our helpful staff. We look forward to seeing you again!
Fantastic experience: Belinda is amazing as well as Dr. Tran. The staff is very friendly and so helpful.
Thank you, Rochele Lynne! We're thrilled to hear that you had a great experience with Belinda and Dr. Tran. Our team strives to provide friendly and helpful service, and your feedback means so much to us. We look forward to seeing you again at Western Dental & Orthodontics!
Fantastic experience: Belinda was very helpful and my doctor was very nice
Thank you, Devereaus Sanders! We're thrilled to hear that Belinda and your doctor provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words!
Negative experience: Don’t ever book here They will have you come into to reschedule you don’t have plans for the week they are not professional here at all
Hi Martell, we're sorry to hear about your experience. We strive to provide professional service and appreciate your feedback. Please reach out to us directly so we can address your concerns and improve our scheduling process. Thank you for bringing this to our attention.
Fantastic experience: The Dentist is so kind and Belinda is incredible as an Office Manager in helping me navigate through the paperwork! The entire staff, including the hygienist and the front office at the end of my appointment are very courteous and respectful. Thanks for making my day and for taking care of my concerns and issues!
Thank you, Rebekah, for your wonderful review! We're thrilled to hear that our team, especially Belinda, made your experience so positive. Your kind words about our staff and their courtesy mean a lot to us. We're here to help with any concerns you have, and we look forward to seeing you again soon!
Fantastic experience: This place is awesome. They understand and they're nice. They worked fast to get what I needed done. I came here because my old place was jerking me around and taking too long. Within two visits I got my tooth pulled. They were gentle and kept asking if I needed another shot
Thank you so much for your wonderful review, Kenneth! We're thrilled to hear that you had a positive experience with us. Our team strives to provide gentle and efficient care, and it's great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Negative experience: Omg. Daughter needs a filling , went to scheduled appointment a month ago , said the dentist wasn’t there that day , rescheduled for yesterday , waited 25 min, was caked up to be told they were out of syringes and could do the filling so now her cavity is getting worse ,rescheduled two months away after cancelling 2 times ,I don’t even know what to say
Dear Terry, we sincerely apologize for the inconvenience you've experienced. We understand how frustrating this situation must be for you and your daughter. Please reach out to us directly at our office so we can address your concerns and expedite the necessary treatment. Your daughter's health is our priority, and we want to ensure she receives the care she needs as soon as possible. Thank you for your understanding.
Fantastic experience: I give them a good review they do an amazing job I appreciate you for eveything!
Thank you, Zyair Aydelott! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience with us. Your satisfaction means everything to our team at Western Dental & Orthodontics. We're here for all your oral health needs!
Fantastic experience: I had a great appointment! Belinda was great with getting me the information I need and was very accommodating to my follow up appointments and how everything will go for my next visit. My doctor was nice and courteous. The ex-Ray tech was super sweet and made me feel comfortable while getting everything done.
Thank you for your wonderful review! We're thrilled to hear that Belinda and our team made your appointment a great experience. It's our goal to ensure you feel comfortable and informed every step of the way. We look forward to seeing you at your next visit!
Fantastic experience: Dr. Seeli was absolutely awesome with my 4 year old daughter. She announced everything that would be happening before doing it and it helped my daughter not be afraid
Thank you, Yadira! We're thrilled to hear that Dr. Seeli made your daughter's experience so positive. Helping kids feel comfortable is our top priority. We appreciate your kind words!
Positive experience: The wait time is entirely too long. On the first new patient visit, they didn't take us back until almost an hour after our scheduled times. Follow-up appts are still long but not quite as long. Once they took us back, they were about as efficient as they probably could be with so few staff members. We were seen by Dr. Seeli and Belinda; both were friendly and professional. They were really good with each of my kids ranging from 3-7 years and even gave them bubbles while they were waiting. My teeth felt very clean afterwards.
Hi Becca, thank you for your feedback. We're glad to hear that Dr. Seeli and Belinda provided a friendly experience for your kids and that you felt satisfied with your cleaning. We sincerely apologize for the long wait times and appreciate your understanding. We're continuously working to improve our efficiency and reduce wait times for our patients. We hope to provide you with a better experience during your next visit!
Negative experience: I made an appointment, it was confirmed, but when I showed up, the office was closed. Just a note on the door- they would open the next day. I called a few days later to ask what happened. "Are you a new client?" they inquired. "Does that matter?", I asked. "Yes, we had to make a lot of calls, the established customers were called first, the new ones may not have gotten a call". He proceeded to say that was a regularly scheduled day they were closed, it was not their fault, a call center makes the appointments. Yes, he admitted that they have the list of appointments for that day well in advance, just do not bother with calls until the day of the appointments. Asked me if I wanted to reschedule. "No", I replied. "Then why did you call at all, if you did not want to reschedule?" he spat. Needless to say, this was a bad experience, made significantly worse by the attitude of the staff. Lots of places to choose from, definitely stay away from this one- for a variety of reasons.
Dear Cherie, we sincerely apologize for the inconvenience you experienced and the lack of communication regarding your appointment. Your feedback is invaluable, and we are addressing this with our team to ensure better service in the future. We understand your frustration and appreciate you bringing this to our attention. If you're open to it, we would like the opportunity to make it right. Please reach out to us directly.
Fantastic experience: Dr. Seeli was great helping our toddler with his first dental appointment! The manager, Belinda was also great! We are returning for a followup.
Thank you, Brianna! We're thrilled to hear that Dr. Seeli and Belinda made your toddler's first dental appointment a positive experience. We look forward to welcoming you back for the follow-up!
Fantastic experience: Dr Seeli was great. All the staff was very friendly. Office is clean and the wait time was minimal.
We appreciate your review! It’s fantastic to see that you had an exceptional experience. We care about your dental health and always strive to make every appointment a positive one.
Negative experience: Tips for success: 1. Dont go here 2. If you make an appt, make it in the morning because 3. Assume your appt will take all day 4. If its been scheduled after 3, dont bother showing up I had an appt at 330 for a surgery consult. 1.5 hours later, they took my xrays and refused to have the dentist see me. Then they sent me a passive aggressive automated email for me to schedule my "missed" appointment. I fear that if i return, the same will happen, possibly for medicaid fraud, and/or through negligence/overbooking as other reviews demonstrate a pattern.
We sincerely apologize for your experience, Sequoia. Your feedback is crucial for us to improve our services. We take concerns about wait times and scheduling very seriously. Please reach out to us directly so we can address your situation and work towards a resolution. Thank you for bringing this to our attention.
Positive experience: (Dentist Phobia)I got fitted for dentures on July 16, 2025 the experience was horrible, the lady that did my dental trays, wasn't gentle, it hurt badly. She left wax particles in my mouth and face, didn't offer me any mouth wash or paper towels before I got out of chair. I was very disappointed
Dear Michelle, we sincerely apologize for your experience during your recent visit. Your comfort is our priority, and we regret that we fell short. We appreciate your feedback and will address your concerns with our team to ensure better care in the future. Please reach out to us directly so we can make this right. Thank you for sharing your thoughts.
Fantastic experience: So nice and so helpful. I hate the dentist but I truly love them! Thank god for them!
Thank you so much for your kind words, Nicole! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to making dental visits as comfortable and enjoyable as possible. We look forward to seeing you again!
Negative experience: I really like my dentist, Dr. Seeli. She's very good, but I really dislike Western Dental, particularly their timeliness and scheduling. I wish I could just keep her and fire the clinic itself. Long wait times, procedures done slowly due to having to juggle many tasks/patients, things (i.e. xrays) having to be redone because the student dental assistant messed them up during the previous appointment- everything together is too much. I will be finding a new clinic once I switch insurance providers.
Dear Sofia, thank you for your feedback. We are glad to hear that you like Dr. Seeli, but we sincerely apologize for your experience with our scheduling and wait times. We are constantly working to improve our processes and appreciate your input. Please know that we value your concerns and will address them with our team. We hope to have the opportunity to serve you better in the future.
Negative experience: If I could give 0 stars I would, but here we are. After having two root canal appointments cancelled, one of them while I was in the waiting room. I finally have it done, after 5 months of waiting. Everything goes well and the doctor tells me I have to come back for my permanent crown. No big deal right. Except the fact that the soonest appointment I can get is 2 months later. Don't make the same mistake as me and come here. It's a waste of your time and health.
We sincerely apologize for your experience, Moist Crescent. Your feedback is crucial, and we are sorry for the cancellations and delays you faced. We strive to provide timely care and are addressing these issues with our team. Please reach out to us directly so we can assist you further and improve your experience. Thank you for bringing this to our attention.
Positive experience: Many kind staff, sometimes there’s a wait in appointments but they do everything they can to get you in and out.
We appreciate your 4-star review. Your comments will be shared with our team of professionals as we work to fulfill our goal of excellence in dental care for every patient!
Sincerely,
Western Dental & Orthodontics
Fantastic experience: My dentist was AMAZING! Super friendly. The manager was able to help me get their coverage so I wouldn't have to pay for everything I need out of pocket.
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Negative experience: Absolutely horrible. I went in at 3:30pm, mult apt was at 3:45, and I waited til 5:45 til he just came in and got upset that he wanted me to sign a waiver without allowing me to read it over, and once signed, he just injected my gums and went to work. Pulled 3 teeth in less than 5 minutes ignoring me telling him I could still feel it. I would warn anyone wanting to come here you might have more luck finding someone else.
David, we’d like more details about your experience, if you'd like to discuss this further or there’s anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.
Negative experience: Awful experience here at Western Dental, I did not feel welcome here at all. Office is very dirty, staff is short and not friendly. My cleaning from one of the dentist was less than 5 minutes and missed flossing and polishing my teeth. The wait time was very long for having an appointment made. Do not waste your time going here as they will just reschedule you for a later time anyways.
Kevin, we regret to hear about your disappointing experience. It’s concerning to learn that you felt unwelcome and found the office conditions unsatisfactory. Your feedback is invaluable, thank you for bringing this to our attention.
Negative experience: I went to western dental my appointment was 8:30 am I waited 2hour before can get in before I check my teeth it's cray they are understaffed only 1 person at front desk. There were 17 people waited to get in it's crazy I never go back again they told me I go back to my doctor to get a referral in ordor to clean my teeth.
Judy, it sounds incredibly frustrating to have such a long wait time and to encounter issues with staffing and the referral process. We understand how important timely and efficient service is, thank you for taking the time to share your experience with us.
Negative experience: My boyfriend had an appointment here. He was in pain and waited 2 days to get in. We showed up only to find a note on the door saying they were closed and to call a phone number for emergencies. We called and were told by the person who answered that she could leave a message or email them. Are you kidding??? Zero offer to help us find another location that could see him and not to mention no phone call prior to his appointment that they had to close. Worst dentist ever!!!
Traci, we truly regret to hear that you had a frustrating experience with your boyfriend's appointment. We appreciate you sharing your honest feedback and bringing this to our attention.
Fantastic experience: I called so many dental offices cuz I'm in severe dental pain and this office made me an appointment very last minute the same day which I was so appreciative for and they were all very nice and helpful. Even the receptionist were very sweet and also very helpful.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
Negative experience: Wherever you go just go but not here. I called them and confirmed with them if you do such and such treatment and they said yes. I got an appointment and waited for more than a month. On the day of appointment, they said, we are sorry we dont do what you are here for. They wasted my time. Months (maybe a year) before that, I had another appointment and I received a text for the time. I went there 30 minutes before the appointment and they said your appointment is for an hour later than the text you received on your phone even though i had the same note in my notebook that was matching the text message. If your time and health matters to you, don’t waste your time here. You dont need to experience the same thing here. Save yourself time and peace of mind by going somewhere else.
Mohammad, we truly regret to learn about your experience and miscommunication regarding your appointments. Your time and trust are important to us. Thank you for sharing your feedback.
Negative experience: I originally left a 5-star review because I was given strong reassurance that my concerns would be taken care of, so I decided to give them another chance — definitely a mistake. I should have read the other reviews before choosing this location. The experience has been extremely unprofessional, and it’s clear they don’t know how to prioritize customer concerns or provide proper support. Disappointed and frustrated.
Dear Ileen, we sincerely apologize for your recent experience at Western Dental & Orthodontics. Your feedback is important to us, and we are committed to improving our services. Please reach out to us directly so we can address your concerns and ensure a better experience moving forward. Thank you for your patience.
Fantastic experience: Everyone has been extremely nice and caring. Belinda was so sweet and explained everything very thoroughly.
Thank you so much for your kind words, Raquel! We're thrilled to hear that our team, especially Belinda, made your experience positive and informative. Your satisfaction means the world to us, and we look forward to seeing you again at Western Dental & Orthodontics!
Negative experience: Appointment was scheduled for 1:30 showed up at 1:15 to check in. Wasn’t taken back to be seen until 2:50pm with zero explanation from the staff or even apologies. Told them on the phone and when I checked in that my son was special needs and to please let the people treating him know and they DID NOT so when we walked back he was forced to sit through x rays he couldn’t take and then sit in the back another 15 minutes well he had a meltdown. Refused to do his referral even though they had seen him twice last year and couldn’t get his work done. So we were told we had to come back in person to attempt treatment again before they would send a referral. By the time we left it was 3:20 and we finally got the information we needed.
Aonnie, we sincerely regret to hear about your frustrating experience. We understand how important it is to have a smooth and understanding process, especially in such circumstances. Your feedback is invaluable. Thank you for bringing this to our attention, and we truly hope to provide you a better experience with the information you need in the future.
Fantastic experience: I had a good experience with Western Dental Clinic located on Watt and Arden. Many thanks to your group. You all have been so kind and helpful. Especially Belinda and Dr. Seely.
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Negative experience: The dentist is super slow. Got appointment setup at 1:00 pm but the dentist show up at 2:00pm and said that she just had lunch. Get the patience sat on the chair for more than 20 mins and she only started exam after multiple reminder. The dentist behaviour is careless. Don't go there, I don't know why this place has a good rating.
Bang, if you'd like to discuss this further or there’s anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to help you.
Fantastic experience: Belinda was very kind and helpful. She walked me through what I needed to do and the payment. Also answered all my questions.
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Belinda was very helpful working with my insurance, the whole staff was friendly, knowledgeable,and attentive
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Negative experience: Serious Warning about Western Dental & Orthodontics – A Costly and Painful Experience I visited Western Dental & Orthodontics located at 1701 Watt Ave, Sacramento, due to severe tooth pain, and unfortunately, I was misled in the worst way. They aggressively promoted a product called GÜMX PLUS, claiming it would help with my periodontal issues. Trusting their promises, I purchased the product for $1,250 – a decision I deeply regret. At the time of purchase, I paid $250 upfront, followed by $200 monthly payments. Now, despite all those payments, I am still being asked to pay an additional $1,008. They keep changing the payment structure with no transparency – it’s a clear scam. I’ve been using this product for 30 minutes every day, as instructed, yet it has had absolutely no positive effect on my dental health. It’s nothing but a waste of time and money, sold under false claims. This has been a frustrating, financially draining, and emotionally exhausting experience. I have now started the process of filing a legal complaint to hold them accountable for this misleading, unethical business practice. They must answer for why they sold me a product that does nothing, wasted my time, and charged me excessive amounts under deceptive terms. I am sharing this to warn others: Do NOT trust this clinic or their low-quality products. Stay away from scams like this. If you’ve had a similar experience, speak up. Together, we must put an end to this kind of exploitation.
Mohammad, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.
Positive experience: The service was great, absolutely no complaints. Dr. Gill did my fillings and was kind, meticulous, and considerate (fillings turned out perfectly). The other staff were also friendly and helpful. The only two areas I would hope are improved on in the future are the long wait times and cleanliness of the clinic. Everything being said, I think it’s a very good and dependable dental clinic.
Thank you for your 4-star review! We’re pleased to hear you had a good experience with our professional dental care team!
Sincerely,
Western Dental & Orthodontics
Positive experience: Watt Sacramento Office always schedules you and are to busy to see you . I started to make apts in person to avoid being turned down day of appointments. I still had a hour wait at least or had to reschedule . I try to avoid this location so I did my ortho at the fair oaks location instead and I’m always seen within 30 mins there . I have 7 fillings that need to be taken care of not one has been worked on it’s going on two years due to booking appointments and not being seen .I have a filling coming out that they did a couple years ago that’s give me sensitivity when I eat or drink they have not fixed or looked at it it’s been 7 months since they told me it was loose and coming out .They always book to many people an say not enough drs are in office or assistants .My ortho Dr an assistants works both locations and I always enjoy seeing them. They make me feel at home and the dr is great at his job been working on smiles for many many years .
Hello Momo, if you'd like to discuss this further or there’s anything we can do to help, please don’t hesitate to reach out to our office directly and we're more than happy to assist you.
Fantastic experience: Dr.Seeli Belinda and staff are very helpful. Thus us the best office I have been to. THANK YOU!
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Belinda is always patient and helpful. She make me feel at ease and comfortable
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Negative experience: It has been a nightmare since we began going there. If we hadn't paid, in full, for my husbands dental work, we would have never gone back. His first appointment was in February, and here we are in April, and he's still waiting for his dentures. The dentist kept arguing with staff and other patients while attempting to pull his teeth. The dentist would give him shots, leave, and have to administer more shots when he returned. Pain meds were not called into the pharmacy and calls were not returned. Stitches were left in for a month, and then they told him that there was a possibility of bone coming up through his gums. In the meantime, our dental insurance notified us of the portion they would be paying with a statement that we were being charged for a tooth that had already been pulled. We have also been billed for 4 bone graphs that never happened. Two months later, no dentures! Impressions have been taken, and additional x-rays have been taken but no news about dentures. These people do not explain anything about what they are doing or why. I would never refer anyone to these people. They are very unprofessional! When I had mine done (not here), they pulled the bottom teeth one day, the top the next day, and inserted my dentures that same day. No problems, fast and easy. I have notified the Department of Consumer Affairs, Dental Board regarding the dental services (or lack of) and will be submitting completed complaint forms if my husband isn't fitted with his dentures at his next appointment!
Roberta, we sincerely regret to hear of your experience with your husband's dental work and understand how frustrating that must have been for your family. If you'd like to discuss this further or there's anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.
Negative experience: Today I had an appointment at western dental on watt. They have horrible service waited about 2 hours and 30 mins just to get in. I had an issue with one of the dentist today regarding getting treated. They r very unprofessional and very rude. They do not care about people. The worst experience I've ever experienced. Do not go here I would highly not recommend it.
Mary, we regret to hear that you had a frustrating experience. Please know it's important to us that our team is always courteous during your visit. If you'd like to discuss this further or there’s anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.
Fantastic experience: Belinda is awesome. She help my mom as her family. Thank you so much for all you do.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Our experience with Belinda was amazing. She was professional and sweet and made sure we understood all steps that were needed in order to proceed with our procedure. This was one of our best dental experiences in a long time.
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Western Dental & Orthodontics
Negative experience: This is not a good clinic. tody is my daughter has appointment at 9:00am. We are 8:40am in clinic. we are waiting up to 10:30am. After one hour and 30 minutes they sad sad we do not have a staff. They canceled of my daughter appointment.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: I love doctor seeli and Belinda.. I always come in and I appreciate the hard work and dedication to no only me but for everyone
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: My name is Destiny and I enjoy the service and positive vibes. I admire everyone here especially Dr. Seeli , Belinda , Leslie H , Leslie M and more… I always have a painless experience .. shout out to all of you
Thank you so much for your kind words, Destiny! We love having you as a regular customer and we're so glad to hear that our front desk staff always provide excellent service. We strive to create a positive and welcoming environment for all our guests, and we're thrilled to hear that you enjoy your experience with us. See you again soon! -PinQ
Fantastic experience: Belinda was wonderful the whole staff is wonderful here very kind very patient and answered all my questions i wanted to know very sweet would highly recommend
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Went in to sign up as a new patient and was greeted and taken cared of by Belinda. Explained my full treatment plan in detail and helped me with all my expenses and procedures.
Hello ARod, Thanks for the positive feedback! We strive to provide our patients with on time professional, affordable, and quality services. We're always happy to hear good things from our patients.
Fantastic experience: Dr Seeli was very kind and thorough with explaining what was happening. Also the rest of the staff Belinda, who is very thorough with explaining things and she’s working with me on financing. Dannica the tech who took my X-rays was gentle. Other places my mouth bled and I was in so much pain. Thank you to all the staff. :)
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Dr Kaur & Belinda did very good and were very polite. Dr Kaur addressed all of my concerns and explained necessary treatments. Belinda did a great job explaining insurance information and helping me make a plan.
We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Dr. Gill and Belinda are excellent! Came in for the first time as a new patient and they were friendly and welcoming. Super quick service.
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Had a very nice time coming here. I've been to the other Western Dental is and it's been like a terrible experience. But this one, the person who answered the phone was really nice to me she made me feel like they've actually cared. I want to come here again and recommend this one.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
Negative experience: Oral surgeon didn’t hear me out before my extraction, was rushing the procedure and I up and left cos I’m not gonna trust someone like that with my teeth let alone a surgical appointment. DR Tran was his name, completely unprofessional and ignorant to the voices of his patients. He should be replaced ASAP
Hello there, we truly regret to hear that you had a frustrating experience and appreciate you bringing it to our attention.
If you'd like to discuss this further or there’s anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.
Fantastic experience: Western dental has been with me every step of the way on my journey of regaining my smile once again. Even through it is a process Belinda, rose, dr. Sealey as well as Dr. Ahmed have been decaited kind compassionate to me and the work they provide for all I'm confident when this process is over I will have my smile once again. Please know without these loving and hard working individuals western dental would not survive without them THANK YOU I'm truly GRATEFUL. Your such a great blessing to all.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: I had a really great experience at Western Dental today. Everyone was so kind and made me feel comfortable from start to finish. The manager, Belinda, was very helpful, and the doctor (I didn’t catch her name) was super gentle and explained everything clearly. The person who did my x-rays was really nice too. Vanessa and Emily at the front desk were welcoming and friendly as well. I felt truly cared for throughout my visit. Highly recommend this location!
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Very polite people, concerned with the well being of my dental health. Belinda is also very helpful and nice.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: I just want to thank western dental again they where super helpful and Balinda was amazing per usual she makes sure I get my care everytime thank you so much!!
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Belinda was very helpful, kind, caring, professional, and made me feel comfortable and explained my options so it was easy to understand. Dr. Sohal was very nice, professional as well, also made me feel comfortable and I am very happy with my visit today. They got me in and out today, and I am very pleased with my visit
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Fantastic experience: First time having a good experience at this place. Dr. Kaur took the time to go over everything and I didn’t feel rushed. They also didn’t overbook too many patients today, so I was out of there with exam and cleaning in an hour. Everyone was nice and attentive. Thank you for a better experience, I’ve noticed a huge change!
Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.
Sincerely,
Western Dental & Orthodontics
Positive experience: I truly like coming to Western Dental to see Dr. Kaur. She is amazing. Dr Kaur, and any Dentist I’ve seen, takes time to throughly explain Your treatment plan. If there are any questions she will answer them, and be sure You understand. Yes You May have to wait sometimes. I feel it’s more than worth it. The care I receive is wonderful! The Dental office workers are kind, considerate and always pleasant. Thank You Western Dental.
We appreciate your 4-star review. Your comments will be shared with our team of professionals as we work to fulfill our goal of excellence in dental care for every patient!
Sincerely,
Western Dental & Orthodontics
Fantastic experience: "I had a fantastic experience at Western Dental! The staff was friendly, professional, and made me feel completely at ease with my daughter. The dentist was thorough and gentle, and the office was clean and welcoming. I highly recommend them for anyone looking for great dental care!"
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Negative experience: Staff were very kind and knowledgable. I have a lot of anxiety surrounding dental work due to an incident I experienced with a different dental office as a child. I felt very at ease at my first appointment and feel confident things will go smoothly for follow ups. Update: As I have continued coming for multiple appointments I’ve started to have more issues. You will often have to wait a minimum of 40 minutes before being seen for your appointment. It is very difficult to get appointments that aren't weeks and weeks out. Which is an issue when they are unable to complete your treatment in one appointment because they start sometimes an hour late. Basically book your entire day off if you plan on coming to this office. There’s no guarantee you’ll be seen or get treated if you get an appointment.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Dr. Gill is a friendly dentist. I was open to his advice and constructive criticism. Him and his assistant got my teeth cleaned.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: The staff here is always so pleasant. I switched over from another location where the customer service was horrible & I am so happy that I did. Ms. Belinda is the best & always so eager to help fix any issues that arise!
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
Negative experience: Worst dental experience ever! If I could give zero stars, I would. The staff at Western Dental on Watt Avenue is completely unprofessional and disorganized. I had an appointment, yet I still waited over an hour to be seen. When I finally got called in, the dentist seemed rushed and barely explained anything to me. The front desk staff was rude and acted like they didn’t care about the patients at all. On top of that, they kept trying to push unnecessary procedures just to make more money. This place is a mess—save yourself the frustration and go somewhere else!
Yasin, thank you for sharing your feedback. We strive for all patients to feel welcome, cared for and properly communicated to. If there's anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.
Fantastic experience: The staff are very friendly and informative. They addressed some concerns before I had the chance to ask about them. I recommend this office.
We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!
Sincerely,
Western Dental & Orthodontics
Negative experience: The absolute worst dentist for the last 15 years. Long wait times, canceled appointments after you show up. Friday they called me and said our appointment was for Monday at 9am. Yet we get a text stating it's at 8 am. At least 5 times we have showed up and then they changed our appointment. This crappy service has been going on for at least 15 years. I know from experience. Dirty rooms, very long wait times. Plan to spend 2 hours there for your visit. They give you referrals that no dentist will accept. What a nightmare. Drive on crappy , pot hole filled Watt Ave, then wait 2 hours. That is if they don't reschedule you. Their license should be revoked. Try Suave Dental in Roseville.
Brad, we truly regret to hear about your experience and completely understand how frustrating that has been for you. Your honest feedback is incredibly important to us, and we genuinely appreciate you sharing your thoughts. Please know that we are committed to doing better and would love the chance to make things right for you. If there’s anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you. We’re here to listen and ensure you feel heard.
Fantastic experience: Belinda was so helpful getting my insurance issues fixed and working with me to make sure my tooth was saved. Staff was super friendly and kind and so helpful.
We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: belinda was very helpful and understanding. she helped me the best she can and DID. i’m so glad she was there. The doctor was very nice and did the wisdom procedure fast and easy although he was very busy he fit me in as er anyway for the pain i had.
Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.
Sincerely,
Western Dental & Orthodontics
Fantastic experience: Did an amazing job. Kept me comfortable and walked me through the entire process. Always checked in and made sure I was okay before continuing and stopped if I needed.
Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.
Sincerely,
Western Dental & Orthodontics
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