Marbella Dentistry
Information about Marbella Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-14h
Are you tired of the dental clinic experience feeling like a chore? At Marbella Dentistry, we're changing how you feel about visiting the dentist. Dr. Olmos and Dr. James, along with our amazing team, are committed to making your dental journey a breeze in our convenient dental office in Cibolo, Texas. Your smile is more than just teeth – it's your confidence, happiness, and overall health. We take your care seriously and want to ensure you feel great about your smile during every step of your treatment experience!
Our comment from Best Dentists Club about Marbella Dentistry:
Marbella Dentistry is renowned for its exceptional patient care and professionalism. The practice is well-regarded by visitors for fostering a welcoming and comfortable atmosphere. The staff, from receptionists to dental hygienists and doctors, consistently receives praise for their friendly demeanor and attentive service. Patients appreciate the thorough explanations of procedures, helping to ease any anxiety about dental visits. Many have highlighted the following aspects:
- Patient-Centric Approach: The staff goes above and beyond to ensure every patient feels well-cared for and informed throughout their visit.
- Comfortable Environment: The modern and clean facility, complemented by state-of-the-art equipment, creates an inviting space for all patients.
- Skilled Team: Doctors like Dr. James and Dr. Olmos have received high marks for their compassionate and skillful treatment, particularly for patients with dental anxiety.
- Quick and Efficient Services: Many patients have noted the quick appointment scheduling and minimal wait times, allowing for a smooth dental experience.
- Comprehensive Care: Marbella Dentistry offers a range of services with transparency about treatment options and costs, ensuring patients are in control of their dental healthcare.
Overall, Marbella Dentistry has built a strong reputation as a top choice for dental care, making it an ideal location for families and individuals seeking a trustworthy dentist.
Services and Treatments
Marbella Dentistry: Reviews
Fantastic experience: Wonderful. I've gone here a few times for preventative dentistry and mouth guard and I've never had a bad experience. They've always been extremely respectful, kind, and helpful.
Fantastic experience: I was new to the practice having recently moved from TN. I quickly learned how well my teeth were not taken care of there. A great explanation and some lengthy repair work got my teeth back on the right track to being healthy again. Thanks to all the staff!
Thank you for your kind words, Richard! We're thrilled to hear that you felt welcomed and received the care you needed. It's great to know that our team could help get your dental health back on track. We appreciate your trust in us and look forward to continuing to support your dental journey.
Fantastic experience: Great office! From the front desk to dentist—tip top. They really do care about YOU. Very comfortable and best dental visit I’ve had in a long while. Thank you!
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and felt well cared for during your visit. Our team strives to create a comfortable environment for all our patients, and it’s wonderful to know we hit the mark with you. We look forward to seeing you again soon!
Negative experience: It took 2 hours and didn't get teeth clean, took X--rays, very long explanation to get you to except treatment, it will take two appointment to get a deep cleaning. Would have prefer to get teeth clean that is free and than consider the deep cleaning that is a additional charge plus two more visits.
We appreciate your feedback and understand your frustration regarding the length of time spent during your visit and the treatment process explained to you. Our goal is to ensure that every patient receives the appropriate care tailored to their dental needs. We apologize for any inconvenience and are continuously working to improve our efficiency. Thank you for sharing your thoughts, and we hope to provide a better experience in the future.
Fantastic experience: Customer service was excellent Explained to me as to what was next or going to happen.
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service and that our team was able to guide you through the process. Your satisfaction is our priority, and we look forward to serving you again in the future!
Fantastic experience: Very patient, friendly. Made me aware of any issues and how to fix. Calmed my nerves for sure!
Thank you for your wonderful feedback, Michelle! We're glad to hear that you felt supported and informed during your experience. Our team strives to create a friendly atmosphere while addressing any concerns. Your comfort is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again!
Fantastic experience: New patient to the practice. They will be my go to Dentist in Schertz and Cibolo, friendly and fun staff. They took care of my crown, cleaning, and exam all at once. Thank you to Marbella Dentistry.
Fantastic experience: Great customer service, friendly, and caring staff. Very upbeat ambiance
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our customer service and the ambiance. Our team strives to create a friendly and caring environment for all our guests. We look forward to welcoming you back soon!
Fantastic experience: First appointment with Marbella today. Everyone from the front desk to the dentist were friendly, personal and professional. Everyone explained all of the procedures and answered all of my questions. I highly recommend Marbella Dentistry for all of your dental needs. .
Fantastic experience: Marbella Dentistry is hands down the best dental office ever! The entire staff is very friendly and welcoming. All of the doctors and hygienists go above and beyond for their patients. I would recommend this office to everyone!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Marbella Dentistry. Our team works hard to provide a welcoming environment and exceptional care, so it's great to know it made a difference for you. Your recommendation means the world to us! We look forward to serving you again in the future.
Fantastic experience: Everyone was very kind and professional. Facility was neat and clean. My appointment was on time. I appreciate that they accept VA Community Care. Dentist was very informative with his evaluation of my dental status and with no pressure he left it up to me if I wanted to proceed with his recommendations.
Fantastic experience: Top notch service and they will ensure all your needs are met.
Thank you for your kind words, Neal! We're thrilled to hear that you had a top-notch experience with us. Our team always strives to meet our customers' needs, and your feedback reinforces our commitment. We look forward to serving you again in the future!
Fantastic experience: I called with 3 broken caps and was seen within a hour . During my apt Dr Byrne and his assistant Ms. Gwen took extensive time in ensuring I left the office with a smile and teeth . They were both kind, genuine, and empathetic to my predicament . They spent hours perfecting my retainer and ensuring I was happy with my smile . More than anything they both eager to help me feel better about my mouth and getting care . Thank you both
Thank you for your wonderful feedback, Helen! We’re thrilled to hear that Dr. Byrne and Ms. Gwen were able to provide you with the care and attention you needed. It's our goal to ensure every patient leaves our office with a smile, and we’re pleased that you had such a positive experience. Your kind words truly motivate our team to continue delivering excellent service. We appreciate you choosing us for your dental care!
Fantastic experience: I only waited to be called back 5 minutes. Everyone is professional, and courteous . Due to an unforseen problem with my tooth, they spent three hours with me. They went above and beyond, true professionals and excellent work.
Fantastic experience: This dentistry is the best i have had from the front reception to Violet to the treating dentist whose bedside manner was spectacular!!!
Thank you for your wonderful feedback, Raquel! We're thrilled to hear that you had such a positive experience with our team. Providing excellent care and service is our top priority, and we're glad that it shows. We appreciate your support and look forward to seeing you again!
Negative experience: Well I had originally given this place a five-star review because I Thought doctor bryne was a goos dentist... but like most doctors instead of doing your job you just guess and left me in excruciating pain for 3 days only for me to end up at an emergency room where they told me I had an abscess in a tooth that you didn't even bother to look at I will never be back to any of your offices nor anyone that you have recommended and I suggest people don't go to you either
Fantastic experience: Been bring my son here for a couple years, I love this dentist. The entire team is always so friendly, wait time is short, very informative, no high pressure sales at all, and gentle!
Fantastic experience: When I walked in the door of Marbella Dentistry, I was greeted with a big smile and a hearty welcome. Mind you, this was an early Saturday morning appointment! I was called back for X-rays. The X-ray tech was amazing. He made sure I was well informed step by step. When I thought it couldn't get any better, Dr. James came in. He was very personable and gave many options for what I felt were issues. Lastly, my hygienist was also awesome! She was very detailed and wasted no time cleaning my teeth, all while talking me through the process! I made my next with another wonderful person. This was a phenomenal experience from start to finish! Thank you Marbella Denistry for making me feel welcomed and like family.
Thank you so much for your wonderful review, Eva! We're thrilled to hear that you felt welcomed from the moment you walked in and that our team provided you with exceptional care. It's great to know that you found our X-ray tech, Dr. James, and your hygienist to be so informative and personable. We appreciate your kind words and are looking forward to seeing you at your next appointment! Your satisfaction means the world to us.
Fantastic experience: Great experience with check in. The waiting area was comfortable and open. The staff observed safety protocols by remaining masked the whole time. The staff were courteous. I'm not a fan of going to the dentist (it's necessary though) but they made me comfortable throughout the visit. A great experience overall.
Fantastic experience: First visit today, all went well from being able to get seen the same day to receiving top tear exam with a professional treatment plan.
Thank you for your positive feedback! We're thrilled to hear that your first visit was a success and that you received the care and attention you deserve. Your satisfaction is our priority, and we look forward to serving you in the future.
Positive experience: Super friendly, caring, and knowledgeable. All my 40 years of going to the dentist I actually learned something here. High tech stuff to make you more comfortable. They listen to you! They don’t charge extra money for stuff you don’t need. Wish they had a water warmer. The cold rinse hits all my sensitive spots.
Thank you for your positive feedback! We're thrilled to hear that you found our team friendly, knowledgeable, and attentive to your needs. We appreciate your suggestion regarding the water warmer, and we’ll certainly take that into consideration to enhance comfort during visits. Your satisfaction is important to us, and we’re glad you felt heard throughout your experience. Looking forward to seeing you again!
Negative experience: On my first visit, I emphasized that I did not want anything done that was not covered by insurance. The person doing my x-rays told me that they needed all the x-rays done and I would not be charged if any charges went above what insurance paid. When I got a bill, I called my insurance and they told me that the dental office had access to my claims and would have known that I would be liable for some of the charges. When I called Marbella to discuss, the end result was that I am liable and the charge will remain on my record. Do not believe what you are told verbally...get it in writing.
We apologize for the confusion and frustration you've experienced regarding your billing and insurance coverage. Your feedback is important, and we will ensure that our team is reminded of the importance of clear communication regarding costs and insurance policies. We encourage all patients to ask for written confirmation of any verbal agreements related to billing in the future. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our processes.
Fantastic experience: My first time in a long time. After a stroke I had a good experience. I'm mean granted my face is numb and I can't eat til it wears off but excellent service hospitable staff. Highly recommend. Facility is clean.
Fantastic experience: My family trusts Marbella! I was recommended to Marbella by multiple family members since I put off going to another dental office after multiple, awful experiences (such as refusing to do basic cleanings until I paid for extra services without every knowing costs before work started). Marbella go straight to the point of services I needed/did not need, immediately started by cleaning after x-rays, and quoted me accurate prices upfront. The staff were also incredibly friendly and knowledgeable, and I’m grateful for the weekend hours. I wish I would’ve found them years sooner!
Fantastic experience: I was very pleased with the entire experience. I was not an established patient and wanted/needed to be seen that day. I called and spoke with Alyssa who was very willing and able to get me in the same day. Upon arrival I was greeted and felt very welcome. Dr. James and the entire staff exceeded my expectations. I’m glad I found a dentist that is local and look forward to all my future appointments. Thank you so much to the whole entire staff.
Positive experience: When checking out we were making an appointment for a root canal and crown and after finalizing the date and my co-pay I was asked for 30% up front. When I asked why, I was told to secure the doctor's time. That's ridiculous! When I had colon surgery I wasn't asked for an upfront deposit. When the dealer services my vehicle they don't ask for payment up front. The employees were very friendly!
Fantastic experience: My visit today was very nice, I’m a veteran and was referred by VA. I was very well taken care of and informed of the treatment needed.
Fantastic experience: I appreciate the education that the dentist and staff provide. It helped me know what the possible root causes of my issues may be and what I can do to prevent or treat them. The decorations, music and vibe are so comforting and they have TV's with Netflix that you can watch while your getting treatment. The staff is so friendly, educated, experienced, and will work with you to make sure you get the best care possible and are fully informed of your possible treatment plan options.
We love your review of our office and we are very happy to hear that we were able to make everything right for you! Thanks for taking time to share, we look forward to seeing you in the future.
Fantastic experience: Dr James was amazing. He explained everything and made me feel comfortable even though I needed extensive work. The staff was friendly and the facility was clean. Marbella Dentistry and Dr James will be our forever family dentist.
Thank you for your wonderful feedback, Jeanie! We're thrilled to hear that Dr. James and our staff made you feel comfortable during your extensive work. It's great to know that you appreciate our clean facility and friendly service. We look forward to serving your family for many years to come!
Negative experience: Didn’t hear back on a followup for a month until I called them. Unaffordable even with insurance.
We apologize for the delay in communication and understand how frustrating that can be. We strive to respond to all inquiries promptly and will work to improve our follow-up process. Regarding affordability, we appreciate your feedback and will consider ways to enhance our services while providing better pricing options. Thank you for bringing these issues to our attention.
Fantastic experience: Most imformative dental experience ive ever had. So kind and gental, everyone in the office. They removed all my anxiety in a very caring way.
Thank you for your wonderful feedback, Pamela! We're thrilled to hear that you had such a positive and informative experience with our team. Our staff strives to create a comfortable environment, and it's great to know that they helped ease your anxiety. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Take it from a former dental assistant—I don’t hand out praise easily! Marbella Dentistry in Cibolo is the real deal: spotless office, warm and welcoming vibe, a dentist with actual personality, an assistant who knows their stuff, a hygienist so gentle you’ll wonder if they even started yet, and front office staff that treat you like family. Five stars, no hesitation!
Fantastic experience: Would rate more than 5 stars if possible! This was my husband's first visit after being approved by the VA's Community Care program. We were both very impressed with the pre-visit planning, state of the art technology and "all-in" teamwork displayed, including the Front Office having our paperwork ready when we arrived, Sharon who performed and explained his dental intake and Dr. James. My husband was especially pleased when Dr. James repaired a hole on the spot where a filling fell out of the bottom of the crown over his tooth implant. Their mission statement is written on the wall as you enter the office and it was certainly practiced throughout our visit. I am so impressed I asked to schedule an appointment for myself to make Marbella Dentistry our new family dental provider going forward. Dave and I both appreciate everyone's effort to take excellent care of him.
Thank you so much for your glowing review! We're thrilled to hear that you and your husband had such a positive experience during his first visit. Our team works hard to ensure that each patient feels comfortable and well-cared for, so it's wonderful to know that you appreciated the attention to detail and teamwork. We’re excited to welcome you as a new patient and look forward to providing the same level of care for you. Your support means a lot to us!
Fantastic experience: My experience at the dental office was great. The staff and receptionist were super kind and professional. They explained everything in a way that was easy to understand, which really helped me feel at ease.
Fantastic experience: I went to Dr James for a 2nd opinion about a 3 year long tooth issue I have been having. Dr James was extremely patient and listened to all of my concerns. He didn’t make me feel rushed at all, which I appreciated. He was very knowledgable and explained the cause of my pain in detail, along with multiple options for a solution. Together we came up with a treatment plan and the office was able to schedule me that same week for the treatment. Overall it was a great experience and I would highly recommend this dentist.
Thank you for sharing your positive experience with Dr. James. We’re glad to hear that he took the time to listen to your concerns and provided clear explanations and options for your treatment. We strive to ensure that all our patients feel comfortable and well-informed during their visits. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Fantastic experience: Been going to Marbella for a few years and they are great. My daughter had some terrible experiences when she was a child and has trouble going to a dentist but she had a great experience with Marbella and now goes to them for dental care. Great caring and professional staff.
Thank you for sharing your wonderful experience with Marbella. We are thrilled to hear that your daughter felt comfortable and received exceptional care from our team. Providing a supportive and caring atmosphere for our patients is our top priority, and it's rewarding to know we've made a positive impact on her dental journey. We appreciate your continued trust in us for your family's dental care.
Fantastic experience: I been going to my dentist for over 12 years, I switched to Marbella Dentistry, this morning they were very professional and knowledgeable and explained all work in detail. Ms. Olivia and Justine was very helpful and friendly. The 35 miles drive from. New Braunfels was worth it. This Dentistry is a Top Notch Facility. All the the staff deserve a pay raise.
Thank you for your wonderful review, Djuan! We’re thrilled to hear that you had a great experience at Marbella Dentistry and appreciate your trust in us after 12 years with your previous dentist. Our team strives to provide detailed explanations and top-notch service, and it's rewarding to know that Olivia and Justine made a positive impression on you. Your feedback about the staff is greatly appreciated, and we'll be sure to share your kind words with the team. We look forward to seeing you again!
Fantastic experience: First impressions matter, and I was impressed with the clean and pleasant appearance of the facility. Everyone was in a good mood and the experience was very professional and efficient. I would recommend treatment for my family and friends with this team.
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience and that our team's professionalism and the facility's atmosphere made a great impression. Your recommendation means a lot to us, and we look forward to serving your family and friends in the future.
Fantastic experience: I’ve been there about 5 times and each time I had an excellent experience. The staff is very welcoming and friendly. I’ve seen Mark Morozumi, Violet, Joel Olmos and Irene. Even though I smelled like moth balls (had an incident at home with moth balls), not one of them changed their interaction with me. I’m sure the smell was very unpleasant. They also take VA vouchers…I’m sure the payout from the government isn’t great, so I really appreciate their help. I will keep spreading the word about how great this dental office is. If you’re debating on where to go…choose them! Here’s a big “Thank you” to the staff!
Thank you for your wonderful review and for sharing your experiences with our team! We're thrilled to hear that you've consistently had excellent visits and that our staff made you feel comfortable, regardless of the situation. We appreciate your kind words about our acceptance of VA vouchers and your willingness to spread the word. Your support means a lot to us, and we look forward to seeing you again!
Fantastic experience: I absolutely love my dentist office!! Dr. Aaron James makes you feel like family!
Fantastic experience: Dr. James and staff were very nice and were attentive to my needs. They were very professional. I didn't feel rushed for the service I received. The dental clinic was clean.
Thank you for your kind words, Shelita! We’re thrilled to hear that you had a positive experience with Dr. James and our team. Providing attentive and professional care in a clean environment is our top priority. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: I cannot say enough good things about Marbella Dentistry! As a veteran, navigating VA dental benefits can sometimes be frustrating.. but Dan went above and beyond to get everything squared away for me. I didn’t have to pay a dime, and he made the process seamless! My hygienist, Jameia, was an absolute JOY! She made me feel completely comfortable throughout my entire visit.. super friendly, gentle, and professional. I honestly look forward to my appointments because of how amazing this staff is. The team at Marbella has treated me with nothing but kindness, respect, and top-tier care. I’ve referred my family and friends here, and I’m not going anywhere else. Thank you, Marbella team—you’ve earned a lifelong patient! Seriouslyyyy!! - Khatarrie Durden
We are thrilled to hear about your positive experience at Marbella Dentistry! It's wonderful to know that Dan and Jameia made your visit comfortable and enjoyable, and we're glad we could help navigate your VA dental benefits seamlessly. Thank you for recommending us to your family and friends; your trust means the world to us. We're excited to continue providing you with top-tier care for years to come! Your support truly motivates our team.
Negative experience: Went in on June 10th for a consultation. Decided I did now want to do everything on the phase plan at this time. Since I did not want to spend tons of money right now getting implants they decided to ignore me. I called 2x within the past week and half to set up what I wanted to get done and no one called me back. Today I called for copies of my xrays and explained to the gentleman in the office how I felt and was totally disregarded. This office used to care about their patients but thats not the case anymore. And before they come on here and say this did not happen, I have all text messages and call logs. This makes me very upset because I have severe dental anxiety. And I totally have felt comfortable with Dr. James and the work he has provided in the past. He is a great dentist. But the office not so much
Fantastic experience: Had a great experience. The front staff, dental tech, hygienist, and doc were extremely nice made you feel comfortable. My teeth were also not sore the next day despite the deep clean!
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and that you felt comfortable during your visit. It's fantastic to know that you didn't experience any discomfort after your deep cleaning. We appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: I had a dental bridge fall out & I panicked. I called Marbella dentistry and they got me an appointment for the very next morning. They were very kind and informative throughout the whole process. They did a wonderful job fixing my tooth! I’m very grateful that I called them!
Thank you for your wonderful feedback, Karen! We're thrilled to hear that we could assist you promptly and that you had a positive experience with our team. Your gratitude means a lot to us, and we're glad we could help fix your dental issue. We look forward to seeing you again for any future needs!
Negative experience: First time here. Figured I’d give it a try since they’re in-network for me. They were really friendly and welcoming so it seemed promising. Waited longer than expected for the dentist to finally see me. He didn’t even examine my teeth, only my X-rays which I thought was unusual. Went in for a cleaning and was told I needed a deep cleaning and needed to come back another day to get it done. I was quoted $800 with insurance for it. INSANE. I’ve done this procedure before and didn’t pay close to that. Ultimately went to Comfort Dental (out-of-network) the very next day and got the same procedure done for $170! And they found a cavity when Marbella told me I had none. Very questionable. Sadly I won’t be back.
We appreciate your feedback, Carolina, and we're sorry to hear about your experience. Our goal is to provide quality care, and we regret that we did not meet your expectations during your visit. We value your perspective regarding the consultation and pricing, as we strive for transparency and affordability in our services. Your comments will be taken into account as we work to improve. Thank you for sharing your experience with us.
Fantastic experience: Dr. Mark is so awesome!! Office staff is very accommodating and friendly. .
Thank you for your kind words! We're thrilled to hear that you had a great experience with Dr. Mark and our office staff. We strive to provide excellent care and service, and your feedback inspires us to continue doing our best. We look forward to seeing you again soon!
Negative experience: Total SCAM....walked in for an annual visit. They didn't even do a basic cleaning that's covered by my annual visit for my co-pay. I received no dental care at all....just an examination. They wanted to charge me a couple hundred dollars for a deep cleaning before they did anything. I'm not paying hundreds of dollars to anyone until I receive some basic care to see if I'm happy with that. They won't receive another dollar from my insurance company for anything. if you can't afford the expensive care they offer, you will be denied basic care. You've been warned.
We sincerely apologize for your experience and appreciate you bringing this to our attention. It is always our goal to provide quality care to all our patients, and we regret that we did not meet your expectations during your visit. We will review your concerns with our team to ensure transparency regarding our services and costs. Thank you for your feedback, and we hope to improve your experience in the future.
Fantastic experience: The hygienist Sharon is awesome! She's very professional, kind and caring.
Thank you for your wonderful feedback! We're thrilled to hear that Sharon provided you with such a positive experience. Our team strives to deliver the best care, and your compliments will definitely be shared with her. We look forward to seeing you again soon!
Fantastic experience: Marbella is great! The staff is always very friendly. There’s never any pressure to have extra procedures done and the dentists offer alternatives to help keep your teeth healthy before drilling! Highly recommend!
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and appreciate our approach to dental care. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service!
Fantastic experience: My son & I have been going here for 10 years, great service, professional and caring people!
Thank you for your loyal support over the years, Rhonda! We appreciate your kind words about our service and staff. We're proud to have been a part of your journey with your son. Looking forward to many more years of providing you with the best care!
Fantastic experience: The staff was very friendly and very detailed in the treatment! I look forward to using the Marbella Denistry!
Thank you for your kind words, Kelley! We're thrilled to hear that you had a positive experience with our staff and found the treatment details helpful. We look forward to seeing you again at Marbella Dentistry! Your satisfaction is our top priority.
Fantastic experience: The staff was nice. The office is super clean and my Dentist is awesome!
Thank you for your kind words, Suzanne! We're thrilled to hear that you had a positive experience with our staff and found our office clean. It's great to know that you think highly of your dentist. We appreciate your feedback and look forward to your next visit!
Fantastic experience: I highly recommend Marbella dentistry! They are very welcoming, super nice, and explain the whole process not just “open your mouth” calling out numbers. The overall layout of the dental clinic is aesthetic and modern. It does not look like your typical dental clinic. I had a friend recommend this clinic and she mentioned they are gentle when cleaning your teeth and my cleaning didn’t actually hurt and my teeth didn’t feel as sensitive like when they’re using that pic with the hook that’s trying to scrape all the gunk in between each tooth. The dental hygienist used the water drill (what I like to call it) and then she just finished with floss and fluoride. It was a smooth process from the beginning to end.
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Marbella Dentistry and that our team's welcoming nature and modern facility made an impression on you. It's great to know that our gentle cleaning methods worked well for you, and that you felt comfortable throughout the process. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Fantastic experience: I've been a patient of Dr. James for a while, at Marbella dental. Marbella dentistry Deliver such kindness and understanding in each of the many emergencies I've had. I trust Dr. Jaimes and the staff, so I don't feel as anxious when I visit the dentist because they are aware of how sensitive my teeth and gums are. They also take great care of me. The personnel is flawless. Along with the front desk staff, who are very professional and always willing to assist me with my needs, The convenience of offering reasonably priced in-house dental insurance Is always appreciated. I highly recommend. Marbella dentistry.
Fantastic experience: Been going to Marbella Dentistry for the past 18 months, awesome staff, professional & modern facility, hygienist and doctors always on point.
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience at Marbella Dentistry. Our team takes pride in providing professional care and maintaining a modern facility. We look forward to seeing you at your next visit!
Fantastic experience: I love this Dentistry. I have been a patient for several years. From the moment I walk into the office the staff members make me feel very comfortable. Dr. Olmos and the staff are awesome. The dental hygienist was attentive, caring and personable. It doesn't matter what I am having done I know I am always in good hands. I look forward to working with them in the future with all my dental needs.
Fantastic experience: A LEGIT REVIEW This dental office does not miss. The customer service is on point, they send appointment reminders through text, offer payment plans if you need them, and there’s even a TV on the ceiling while you’re getting work done. The staff is SUPER SWEET, caring, and just real people. I love that they’re right down the street from my house in Cibolo. They are personable and caring! Dr. John, Sharon (my hygienist), and Haley (the assistant) took care of me today, but honestly everyone I’ve ever seen there has been wonderful. And no, I’m not getting paid to write this. They’re just really that amazing. Coming from someone who used to hate the dentist because of past experiences—that says a lot.
Negative experience: I’ve been calling this office since Monday trying to follow up with the doctor about a diagnosis he had given me on my first visit. I have an infection on my upper left side where I had gotten a root canal done previously at a different location. Dr. Olmos told me that I urgently needed to see an Endodontics specialist, which I did. I was referred back to Marbella because this particular specialist does not do implants. Now, the office did say that they were waiting on an implant specialist to give them more information so as to forward to me, but I wish they would have called me to let me know what was going on, given that it is now Thursday. This would have eased me of so much worry considering I’m walking around with a swollen face and in pain. I’ve been on hold for ten minutes today, yet again, as I was told that “someone will call me back” every time I’ve called this week. Jessica did finally call me back shortly after and addressed my issues and concerns. She did apologize for not calling back, which I appreciated. I will leave an updated review once I receive treatment.
We sincerely apologize for the frustration and delay you've experienced while trying to reach us. Your concerns regarding your diagnosis and the communication from our office are important to us, and we understand how distressing this situation has been for you. We appreciate Jessica's efforts in addressing your issues, and we're committed to improving our response times moving forward. Please know that we are here to support you throughout your treatment process, and we hope to provide the care you need promptly. Thank you for your patience during this time.
Fantastic experience: Always a great experience when I visit Marbella dentistry. This office is run top notch with a highly trained staff, comfortable atmosphere, state of the art equipment and offer great customer service. They make me feel comfortable. Thanks everyone
The music is our FUN factor, we love that you love what we love . And thanks for the shout outs, we appreciate you taking time to share with others!
Fantastic experience: Absolutely professional and the staff guided me through every step of my procedure. I am getting dentures and I now know every detail of the transition between having horrible teeth to an impressive smile. I can’t thank Marbella Denistry enough
Thank you for your kind words, Greg. We're thrilled to hear that our team was able to guide you through the process and make your transition to dentures a positive experience. Your satisfaction means everything to us, and we look forward to seeing you with your impressive smile. We appreciate your trust in Marbella Dentistry!
Fantastic experience: They have a great team! The staff are friendly, professional and take the time to explain everything they are about to do and why they should do it. I would recommend this Dentist office!
Thank you for your wonderful review, Elizabeth! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us! We're always here to provide you with the best care possible.
Fantastic experience: I was able to get a same-day emergency appointment at Marbella Dentistry after seeing glowing recommendations on our community Facebook page and through Google reviews. From the front office staff to Aislynn, the dental assistant, and Dr. Mark Morozumi, I couldn’t be more pleased. Everyone was warm and kind, which helped me feel comfortable, especially since I was a little nervous due to past negative experiences with dental offices. Aislynn took the X-rays and kept me engaged with great conversation, helping me relax. The office manager (I'm sorry, I can’t recall his name) went from room to room, checking on patients and making sure everyone had what they needed. Then Dr. Mark came in, and let me tell you, he is a true blessing! His bedside manner and patience were exactly what I needed. He took his time and made it clear that he genuinely cares about his patients. It felt like fate that I met him that day; his encouragement really lifted my spirits. I’m so grateful to have found such an amazing dentist. Thank you, Marbella Dentistry, Aislynn, and Dr. Mark Morozumi!
Fantastic experience: I absolutely love this place already! First appointment, they were so thorough and took their time. They explained everything and made sure I understood what my treatment plan would be. I cannot wait to go back for my full cleaning and I don’t ever say that
Negative experience: Service was great, but waiting 40 minutes in the lobby, Is a little much. And reading paperwork, the office would charge you $50 for not cancel an appointment within 48 hours. So the dentist office time is more important than yours?
Fantastic experience: Dr Aaron James and staff (Justine, Violet and Jose) thank you for taking good care of my teeth. You make the dentists chair less scary and your friendly team makes me feel comfortable. I must say thank you for a professional staff during check-in as well! I highly recommend Marbella Dentistry for you dental care/treatment!
Thanks for that ultimate compliment of recommendation to others. We appreciate it!
Fantastic experience: I have been going to Marbella for about 2 years now and I don't see myself going anywhere else. The staff is always courteous and attentive to my needs. It's not hard getting an appointment and a special shout out to Dan for being the liaison with the VA which can be a real chore at times.
Fantastic experience: Place is clean and doesn’t smell nasty. Everybody is professional, friendly and attentive. Got seen right away. Kids have no complaints during their first visit. Everything done and next move were relayed to me. Hands were light, which is a MUST for our family. So far so good. Thank you.
Fantastic experience: Marbella was recommended by a co-worker because my old dentist retired. My experience was amazing! So glad I came by. Will recommend to others. Thank you!
Fantastic experience: Absolutely love the dentist and the staff! They are patient, understanding and friendly! They always get us in and out quickly and worked with our budget!
Fantastic experience: This is an excellent organization with a professional staff. The entire team cares about making a trip to the dentist, a very positive one and they do top-notch work. Keep getting after it!
Fantastic experience: Very nice dental office. The staff are super friendly. I got an extraction and everything went well. I will definitely go back for future dental needs.
Fantastic experience: I had a severe toothache. I had never been seen before but was able to get a next day appointment. The staff is super friendly and Dr. Olmos is very charismatic and knowledgeable. I felt like family.
Fantastic experience: Great visit to the dentist! Entire staff was first-class, reception, x-rays, and cleaning. Dr James was very thorough and explained everything in detail. I would highly recommend this dentistry for the whole family.
Fantastic experience: Dr. Aaron James is very talented he has provided exceptional care. I had 2 teeth that were In desperate need of extraction's. I have met many a dentist none can hold a candle to this man. Highly recommend!
Fantastic experience: Everyone was super nice, thoughtful, and helpful. The doctor had a lot of knowledge and I learned a lot more about the issues that I was dealing with. I had a great experience overall and would highly recommend this dentistry to anyone.
Fantastic experience: Friendly, helpful staff, very professional and thoughtful treatment. The dentist provided similar care w good insight into my unique condition. He offered detailed explanations of what needs to be done, and patiently answered my questions.
Fantastic experience: I had an amazing experience at Marbella Dentistry for my deep cleaning! Justine, the dental hygienist, was absolutely fantastic—gentle, thorough, and made me feel completely at ease throughout the entire process. She took the time to explain everything and ensured I was comfortable the whole way through. The office staff was equally impressive—friendly, professional, and efficient from check-in to checkout. The entire team made my visit smooth and stress-free. I highly recommend Marbella Dentistry to anyone looking for top-notch dental care. Thank you, Justine and the Marbella team, for such outstanding service!
Fantastic experience: As always, great care from receptionists, techs and doc. Thanks for taking care of us vets. I know the VA can be a challenge to work with regarding timelines and reimbursement. I salute the Marbella team for hanging in there. Cheers!
Fantastic experience: Great experience and I'm a chicken when it comes to dentists! They got me in, explained everything and were very courteous. They even have a TV on the ceiling! Highly recommend this dental clinic!
Fantastic experience: I would definitely recommend Marbella Denistry to anyone who is looking for a deep cleaning and laser treatment. Sharon was my hygienist and she was absolutely wonderful. She was very gentle, and showed a sincere gratitude for her work. She removed some stains from my two front teeth and I could tell a huge difference right away. I can’t thank you her and the rest of the staff enough for taking such good care of me yesterday and today.
Fantastic experience: I went in with an overwhelming amount of anxiety but after realized everything was ok. Staff is so nice and patient and Dr. James and his assistant are kind, calming, and explained everything as they worked on repairing my tooth. I’m very happy that I decided to go here after reading other positive reviews.
Fantastic experience: I had a tooth pulled that was causing severe pain. The tooth was already severely cracked and falling apart combine this with a already semi strong fear of the dentist you can only imagine how stressed I was. That bieng said Marbella not only made me feel absolutely comfortable but took there time and made sure I was informed on the procedure. Ontop of that they also offered me payment plans for the procedure it beng expensive and all until ultimately working with my insurance. This place is amazing for anyone looking for dental work highly recommend them
Thanks! Your recommendation is our highest compliment. We appreciate the stars ✨
Fantastic experience: Great experience at Marbella Dentistry! The staff was friendly and professional, and they took the time to explain all my options- not just the recommended procedure but also what worked best for my budget. I really appreciated their honesty and care. Highly recommend!
Thank you so much
Fantastic experience: I have had work done on my teeth when I was in the military. Some of the most painful things I’ve experienced. But with my visit today I didn’t even feel a pinch of pain and I wasn’t numb all day either. I would recommend this to many people.
Your recommendation to family and friends is our highest compliment Thanks!
Fantastic experience: The entire staff is AMAZING!!! Today was the first time I have been to Marbella Dentistry. In the future Marbella Dentistry is the only place I will go. It's an hour and thirty minute drive for me and well worth the drive! My only regret is that I didn't know about Marbella Dentistry sooner!
We are happy you found us! And we so appreciate you traveling for us too. Thank you thank you!!
Fantastic experience: Able to get my kiddo in quick and at 0800. I do wish they had 0730 appts bc of kids who are in school but- I’ll take the 0800! Yes they take TRICARE. And book about 2 -3 months ahead they fill pretty quickly.
Thanks for providing feedback, we will take your request into consideration. Very happy we were able to accommodate quickly.
Fantastic experience: My regular dentist of 17 yrs had retired. He was the best. Always showed a sincere interest in all his patients. I wanted the same type of relationship with my new dentist. Dr James at Marbella Dentistry made me feel at home and that I was in good hands for all my dental needs. I just want to say, if you're looking for a family dentist, Marbella Dentistry is the best! I've been seen by Dr James, Dr Morozumi and Dr Lim. They are all awesome! The staff is amazing too! Today, I had a tooth removed and bone graft placed by Dr Lim. He was amazing at explaining everything and listening to my concerns. Everything went smoothly! Once healed, I will have an implant done. They have state of the art equipment. I've had quite a bit of dental work done with them over the last 3 years. They scan your mouth to make a crown instead of having to use impression material. I was impressed! Anyway, I'm so happy to have a Dental Clinic near me that I can count on for my family. I highly recommend Marbella Dentistry in Cibolo, Texas. Plus, they are open on Saturdays. I love them!
We are grateful to serve this amazing community. Thanks for taking the time to share your positive experiences with others. We appreciate this very much!
Fantastic experience: As a military spouse it’s always hard to find a trustworthy dentist with a great bedside manner, but I will never stop recommending Marbella Dentistry! The care I have received has always been 5/5 stars every visit! The team is always friendly and I have ZERO complaints!
We are honored to serve our community's military families and veterans, thank you!
Fantastic experience: Great customer service, warm environment, and the dentist explained things step-by-step. He had a warm and welcoming demeanor. Dr. Mark M. was outstanding!!
Always happy when our guests can 'feel' how much we care. Thank you for sharing your experience.
Fantastic experience: 10/10 experience. from the receptionist to the doctor, everyone was as amazing as could be. the doctor took his time to listen to my issues and actually heard me instead of just listening to me speak. & he found solutions and worked with me to figure out the best treatment plan. the manager, Dan was also amazing. he talked me through the billing and payment options and even tried to figure something else out when i couldn’t afford one of the options. never have i felt so cared for and heard at the dentist. i will be coming back here for as long as i can.
Taking care of every guest and catering to individual needs is how we roll. Happy you were able to experience this firsthand. Thanks for choosing Marbella Dentistry!
Fantastic experience: Dr. James & Justine are the most incredible people I have met who work on teeth. I had been very hesitant to find a dentist because I don't enjoy my sensitive teeth being worked on, but they made my experience better than I could have imagined. They are kind and very comforting. I used to dread going, but they have provided the utmost respect and comforting care. I appreciate them so much.
We couldn't agree more! Thanks for sharing.❤️
Fantastic experience: I was pleasantly surprised. The dentist was very good at explaining what he was doing and the same for the suggested procedure. The staff was just as professional helpful.
Our community deserves honest, caring, professional healthcare and we are here to deliver! Happy you found this with us, thank you for sharing.
Fantastic experience: Wonderful staff! It was my first visit and they made me feel very welcomed. Provided excellent customer service and they provided me multiple treatment options and made it understandable. I would recommended to all my friends and family.
Family and friends recommendations is our favorite! Thank you
Fantastic experience: Great professional, friendly staff. Technicians were very efficient in taking dental x-rays and photos. Every step was explained and performed as stated. Dental cleaning was very professionally performed. Outstanding service from everyone and looking forward to a long dental arrangement with this Dental Office.
Thank you for choosing us and for the 5We appreciate the feedback.
Positive experience: Everyone was nice and professional, the place itself was beautiful and clean. The only thing was it took forever. Appointment was at 10:20 and I didn't leave until 12:20ish. I wish I was notified that, if this is for new patients, that it would take this long and to prepare 2 to 3 hours just to be there. Otherwise great place.
Nobody likes a long wait and we get you! We value your time and very sorry to hear of the longer than normal, 70 minute new patient experience. Thanks for hanging in there with us sometimes healthcare can be unpredictable. We appreciate your feedback with the overall great place, thanks!
Fantastic experience: We love this place! We would highly recommend coming here for your dentistry. Our first visit and my wife and I were thoroughly impressed! Great Staff! Great Service! Look no further than Marbella Dentistry
We love this review. Many thanks
Fantastic experience: Marbella Dentistry is amazing! After a traumatic experience at another dentist office I go to the dentist with a high level of anxiety. However, after my experience with Marbella, I don’t think I’ll have anxiety in the future. They were kind and professional from the receptionist to the tech and hygienist and final the dentist. Absolutely put me at ease and lessened my hidden anxiety.
We understand dental anxiety's. Happy to hear we are successful with your needs. Thank you for choosing Marbella Dentistry!
Fantastic experience: Wow. Had by far the best experience I've ever had at a dentist. I've been afraid of the dentist for as long as I can remember because of this I've been putting of dental care for awhile now. Well lucky me I'm 24 weeks pregnant and my tooth decided to crumble away during Christmas. My current dentist was unable to get me in. So I called around to several dentists in the area and they were the only ones who could get me in on short notice during the holidays. I was in severe pain and my anxiety was through the roof, but they were so sweet to me and made every effort to make me comfortable and get me out of pain fast. I had X-rays, an extraction, a bone graft, and stitches in 30 mins from sitting in the chair. Everyone there was beyond professional, thorough, and caring. I will now be switching dental practices and coming in for all further dental care. 5 stars and my sincere gratitude for helping me and being so kind.
Sincere thank you’s!!! We appreciate your kind review
Fantastic experience: You guys are awesome! The staff were very welcoming and receptive. I really felt at ease and relaxed. Everything was explained to me and I completely understood what was conveyed. My questions were answered and I was satisfied with the answers that were given. I truly look forward to my future visits and the dental care they will provide to me.
We appreciate it! Thank you
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