Arrowhead Family Dentistry

Arrowhead Family Dentistry
7777 W Deer Valley Rd #160
85382, Peoria
+1623-288-1474

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: (closed)
  • saturday: (closed)

Family general dentistry practice serving NW Peoria, AZ.

Our comment from Best Dentists Club about Arrowhead Family Dentistry:

Arrowhead Family Dentistry is a highly regarded dental practice known for its friendly and professional staff who create a welcoming atmosphere for patients of all ages. Many clients have praised the team for their exceptional care, mentioning that the front office staff, hygienists, and dentists are committed to making dental visits as comfortable and pleasant as possible.

Some of the standout features of Arrowhead Family Dentistry include:

  • Compassionate Care: Patients frequently comment on the kindness and attentiveness of the staff, which helps ease anxiety associated with dental visits.
  • Thorough Services: The dental hygienists, including Maryann, Chris, and Katie, have been highlighted for their gentle and detailed cleaning techniques, ensuring that patients feel well taken care of.
  • Modern Facilities: The office is equipped with state-of-the-art technology, providing comfortable and efficient care.
  • Patient-Centric Approach: Staff members spend time explaining procedures and treatment plans, ensuring that patients understand their dental health and options.

Moreover, many patients have shared positive experiences regarding urgent care, with the practice often accommodating quick appointments for emergencies. The overall impression is that Arrowhead Family Dentistry prioritizes the well-being and comfort of its patients, making it a top choice for families seeking reliable dental care.

Arrowhead Family Dentistry: Reviews

4.8/5 (199 Reviews)
R G 4 months ago

Negative experience: UPDATE: SCAM! This business is trying to charge me an additional $132 for just the upper left side of my mouth to be cleaned! Thats a total of $332 when my insurance covers EVERYTHING! My experience at Arrowhead Family Dentistry was disturbing. From the moment I began asking why my treatment quote had increased by over $200 in just a month and why my $200 deposit hadn’t been applied, both Cindy and Claudia responded with visible irritation and condescension. Rather than assisting, they handed me a list of billing codes and expected me to sort it out myself. Even after all that, they still couldn’t explain the discrepancy. This was especially distressing as I was already managing significant anxiety from the cleaning and numbing process. When I returned to locate my treatment room, I overheard both of them, along with the front desk associate, laughing and making comments about me. It was humiliating and unprofessional, confirming exactly why so many people avoid going to the dentist. When I walked in the treatment room, the tech wanted to started on the wrong side and it wasnt until I questioned why that she then agreed with me. While the dentist and a few others were very kind, the shady business practices and rude behavior of the front staff overshadowed the positives. I was referred to this practice by my oral surgeon, and I will be sharing this experience with their office so they are aware of how poorly patients are treated during the financial process. I now have to make a fraud claim against them with my insurance and the dental board.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We are sorry for your disappointment with our practice. Claudia had to multi-task so Cindy, our office manager, stepped in to help. She recognized your extremely high anxiety that afternoon and attempted to assist you. To clarify, the new treatment plan was presented because you chose to have nitrous oxide, this additional fee was reflected. The deposit was applied to your account the day it was paid, however, this does not reflect on a treatment plan. Our understanding and impression were that you understood the explanation of your treatment plan. We were surprised and concerned when you left the operatory and office prior to treatment.
We can assure you the front office was not laughing at you or making comments about you. We had patients that we were talking with and assisting. AFD is a happy place to work, and our patients often hear laughing throughout the office.

Clara Briviesca 4 months ago

Negative experience: I don’t understand how this dentist office has an almost a 5 star rating. The staff charged my daughter double of what the benefits of our insurance paid which it should have been 100%. They made sure to file the claims under a dentist in their office who was out of network having my daughter to pay more then she should have. We found this out after call our insurance provider. My daughter for the first time as adult not realizing that medical professionals can lie and over charged a patient was totally in shock. They should be ashamed of taking ADVANTAGE OF HER. From now on I will have to accompany my daughter in every medical procedures that she needs. Watch out they will make sure clients will pay for more than they should. Wow.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you for your feedback. We only have two dentists that practice in this office and they are both out of network with your plan. This was explained to the patient. After several calls from your insurance company, we thought this was clear. We don't provide treatment to patients without first giving them a treatment plan that reflects their approximate portion with the coverage we have on file. I can assure you; we are upfront, honest and no one in this practice took advantage of this patient.

Rebecca T 4 months ago

Fantastic experience: I love my dental hygienist! Maryann is kind, gentle and has years of experience. I highly recommend her.

Marco Fowler 5 months ago

Fantastic experience: 10/10 first time experience. From Michelle at check in to Jenny and the other nurse, and to the doctor. The staff, willingness to help and service is everything you can imagine in a dental office! Forsure becoming my primary!

Sol Albertson 5 months ago

Fantastic experience: I was very impressed by the professionalism and friendliness of the whole staff. A visit to the dentist is not one that l look forward to, however they made very welcoming.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Sol, we're happy to have you as part of our dental family!

Devani Ott 5 months ago

Fantastic experience: Friendly and helpful with my dental needs. I would highly recommend Arrowhead Family Dental.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Devani. We're happy you came to see us!

Benita Altier 5 months ago

Fantastic experience: I am very happy with this dental practice. The experience was great and the doctor took time to explain everything to me in detail.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the review, Benita. We're so glad you had a great experience.

David Paul 5 months ago

Fantastic experience: Arrowhead family dentistry installed a bridge. After a couple of years it came off and broke. They remade and installed the bridge at no cost to me. This is a very big deal, since I have no dental insurance. Thanks for the exceptional customer service!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the review, David. We strive to always take care of our patients and are glad we were able to take care of you!

Leslie Erickson 6 months ago

Fantastic experience: The staff is amazing and so friendly! Reina, Marianne, Claudia and Dr. Elizabeth were so kind and explained everything so well. This was just my first appointment but they really helped settle any nerves I had. I was referred by a friend and will definitely refer others.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Leslie. The greatest compliment is a referral! We're happy to have you as part of our dental family!

Barbara Ferg 6 months ago

Fantastic experience: Very pleasant staff and they don't text you your bill

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the review!

Bruce Light 6 months ago

Fantastic experience: Had a major tooth issue and despite not being a current patient they got me in right away and will complete treatment tomorrow. Staff and aDr were great

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're glad we were able to help Bruce!

Donn Achtenberg 6 months ago

Fantastic experience: I've been going to AFD since the days that Dr. Griego owned the practice. The staff here has always been phenominal!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

So happy to still have you as part of the AFD family Donn!

Kathleen Foord 6 months ago

Fantastic experience: I just moved to AZ and suddenly had extreme pain in one molar. They were able to provide same day emergency evaluation and treatment. Dr. E correctly diagnosed the problem and obtained a referral to an endodontist that same day. I am no longer in pain and have scheduled follow up care for next week. The dental practice exudes care, compassion, and competence. I’m so very grateful to find my new dental practice, knowing I’m in very good hands.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you for the kind review. We're so glad you are no longer in pain and we were able to help.

David Drew 6 months ago

Fantastic experience: Absolutely an excellent experience as a new patient. After my dentist and hygienist both retired, I didn't know for sure who to go to. My insurance covered Arrowhead Family Dentistry, so I made an appointment. Hygienist Brittany did a very thorough job cleaning my teeth. Removed coffee and tea stains that I had. She took time and did a great job. Dr. Elizabeth is outstanding in her bedside manner and very thorough in the check-up details. Everyone at Arrowhead Family Dental was a joy to meet. I am so glad to have found my new Dentist office!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks David. We're so happy you found us and we can assist in your dental needs!

Rachel Meeks 6 months ago

Fantastic experience: This was my first time at the office and the staff was absolutely amazing! I have quite a bit of work to get done to get my smile back to where I want it to and I am confident that it will happen here. I plan on switching my entire family to this dental office as I had an amazing experience. Thank you Arrowhead Family Dentistry!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Rachel. We're happy to help out and have you as part of our dental family.

Scott Brodie 6 months ago

Fantastic experience: I was thoroughly impressed with the entire staff and my experience was exceptional. I would highly recommend Arrowhead Family Dentistry!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the kind review Scott!

Kelsey MacSkimming 6 months ago

Fantastic experience: Last year we switched to Arrowhead Family Dentistry to have our appointments be closer to our home, and it has been a great experience. My husband had a broken tooth that needed a quick response, and they were able to accommodate him very quickly, and I followed in joining for my routine care. I went for a routine cleaning and check-up yesterday, and the hygienist Katie was so friendly and kind. She greeted me with such warmth and enthusiasm, you’d think we were old friends. Really enjoying our experience here so far! Highly recommend.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Kelsey. We're so happy you feel comfortable with us in caring for your teeth.

Jacqueline Jackson 6 months ago

Fantastic experience: My husband and I just left Arrowhead Family Dentistry.. We were each scheduled for an examination and teeth cleaning. The staff is very friendly and accommodating. They patiently addressed our questions . After the hygienist completes the cleaning, a dentist comes in to check on their work and again asks if there are any questions. There was no high pressure sales to buy products. We schedule so that we can ride together. I actually felt good after going to the dentist today.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're glad you had a great experience!

Jo Pemberton 6 months ago

Fantastic experience: Such a great team of friendly professionals! Finally found my dental home!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're happy to have you as part of our dental family!

Customer 7 months ago

Fantastic experience: My children and I are new patients at Arrowhead Family Dentistry, and they are fantastic! The receptionists, the dental assistant DJ, the hygienist Kristie, and Dr. Larson were all kind, positive, and professional. They asked questions, made us feel comfortable, and took care of all of our needs. The office was modern and clean with lots of new technology. I would definitely recommend this dental office to other people!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the great review! We are fortunate to have a great team to take care of our patients.

Philip Thurston 7 months ago

Fantastic experience: Family Dental is professional and friendly. I am very pleased with their work.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the kind review!

M Chappell 7 months ago

Fantastic experience: Everyone very friendly and efficient. My appointment was started on time and all my concerns and questions were addressed. I will recommend this practice to all my family and friends!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the great review. We're happy to take care of your dental needs!

M 7 months ago

Fantastic experience: I deeply appreciate the services of Dr. Elizabeth for multiple reasons. Shes a GREAT listener, very understanding, and educates you before fixing the issue. You can tell she really cares about her patients. I would absolutely recommend her! Great staff as well!! Thank you Dr. Elizabeth for all your help!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you very much. We pride ourselves on providing trusted and quality care to all of our patients so we're glad you felt that at your appointment.

Alyssa Tracy 7 months ago

Negative experience: I wanna start by saying the staff was very sweet and kind to reassure me before I got my wisdom teeth removed, it all was smooth until the after math they did not prescribed me any tipe of pain management not even a strong ibuprofen just sent me on my way home, after I got home and the numbness was wearing off I was obviously in unbelievable pain I took my own ibuprofen bit it didn't do anything I called the office back literally crying in pain asking If they would prescribe something the lady on the phone told me just to take more ibuprofen and left it at that. I have nothing against these people but I feel like there was a better way to handle this and everyone I talked to including some nurses I know could not believe they didn't give me anything for the pain of having all 4 wisdom teeth removed.

KC Cline 7 months ago

Fantastic experience: They had great communication and were great with my care needs. I have Autism and Kirsty the Temp Hygienist was amazing talked me through every step and was very kind and respectful and very awesome care skills. If you can once she is out of school I would definitely recommend hiring her as a full time staff. Dr. Eric was awesome as well very quick but thorough in his check up. Very nice and respectful. I would give a hire rating if I could. I definitely recommend arrowhead family dentistry to anyone needing great teeth care and great care in general.

annie turpin 8 months ago

Fantastic experience: New to the area and did a ton of research to find the right place for me and my family. Arrowhead Family Dentistry is the place for us! The staff is kind, the office is beautiful and the dentists really listen to your concerns or fears and work to make you feel at ease. This is definitely the place for us!!

Sheila 8 months ago

Positive experience: I had a good experience with Taren who filled in for my dental hygienist. She was very thorough and gentle during my 6month cleaning even though the exam room she had was a bit challenged due to xray machine not working properly. My check in and reminder for appointment was mediocre as I called first thing to confirm as I hadn’t received a friendly reminder a day or two prior. Caller advised that I had already confirmed but I never received an email reminder. Dr Elizabeth was also thorough and able to quickly address any issues that I had. Place is clean and tidy with plenty of parking.

virginia gressel 8 months ago

Fantastic experience: Very pleased Dr. Elizabeth McCourt and Mary Ann, hygienist did a thorough exam and took the time to explain carefully the best procedures moving ahead.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Happy to have you as part of the AFD family!

john coney 8 months ago

Fantastic experience: This was my 1st visit to Arrowhead Family Dentistry and the service provided by my dental hygienist Brittany and Elizabeth the DDS was excellent. questions were answered and the service was Top notch.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks John. We're glad to have you as part of our dental family.

Chrissy Fung 8 months ago

Fantastic experience: Great experience for my first appointment. The dental hygenist was very nice and thorough. The doctor was very nice as well.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Chrissy for the great review.

Kim Basile 8 months ago

Fantastic experience: Got me in for emergency dental visit! Dr Elizabeth is very thorough, caring and kind! Office staff is very sweet! Office itself is very nice and the whole team was very efficient! Thanks so much!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Kim, we're glad you had a good experience, and we could take care of you.

Nicole Huang 8 months ago

Fantastic experience: My front denture fell off and they arranged an emergency treatment to glue my front denture back in. Thanks to this kind team!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Glad we were able to take care of you, Nicole! Thanks for the kind review.

Nathan Lovelace 9 months ago

Fantastic experience: Had a great first time experience after not going to the dentist for a couple years due to insurance reasons. Loved every vibe this place put out. The staff here have fun with what they do, very passionate in their craft and very professional

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Nathan. We're happy to be able to take care of your dental needs.

Shelby Stuart 9 months ago

Fantastic experience: I have had terrible experiences with dentists. So much so that I avoided them for the past 7 years. I was extremely grateful for the team I saw today. My husband would also agree when he had his visit. DJ, Eric and Dr Larson were literally amazing. Even the girls at the front desk were so kind. They checked on me and made sure I was extremely comfortable. Would recommend a million times over!!

Cristian Zamorano 9 months ago

Fantastic experience: For our first time going to Arrowhead Dentistry it was extremely great myself and my wife love it… We will definitely make them out primary Dentist…..

Joshua Beach 9 months ago

Fantastic experience: The best dental clinic I’ve been to in Arizona, my family have been going to them for about 10 years now and have nothing but good things to say and have referred multiple friends and family members 10 out of 10

Alice M 10 months ago

Fantastic experience: The staff is always friendly. Katie cleans my teeth every time. She is very friendly and I believe she operates in a way that calms me down.

Linda Houle 10 months ago

Fantastic experience: So far, painless! I am very happy with the style of gentle Dentistry. I’ve experienced here. I’ve had bad experience in the past so this is a great place to go.

Brenda Miller 10 months ago

Fantastic experience: This dental practice continues to be magnificent! Staff is friendly and professional. Arrowhead Family Dentistry not only takes excellent care of their patients at the beginning, but in every appointment no matter how routine. Thank you so much --- you are my blessing!

Christopher Mcdermott 10 months ago

Fantastic experience: Front desk, then Dental assistant, finishing with the Dr was an efficient, gentle, thorough experience that also didn’t try to price gouge me, highly recommend Arrowhead Family Dentistry!

Alex Lawson 11 months ago

Fantastic experience: Everyone was very nice and and made me, as a new patient, feel very comfortable! Great staff and people!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Alex, we're happy you found our office.

Clint Allen 11 months ago

Fantastic experience: Very happy with the care my wife and I get from Arrowhead Family Dentistry, great staff and great care!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Clint!

Melinda Sherwood 11 months ago

Fantastic experience: Everyone is so friendly at this facility I don’t have a favorite person or doctor. They work hard to get my family in with our crazy schedule and I really appreciate them. It’s always a wonderful experience!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Melinda. We do have a great, caring and compassionate team. I'm glad you have felt that at your appointments.

Paula Buckley 11 months ago

Fantastic experience: Today was my first visit to Arrowhead Family Dentistry. Chris was the hygienist and was very personable and explained every thing he was doing. He also explained things about my teeth from the photos he had taken. He was gentle and took his time with cleaning my teeth. My first visit to this dentist office was great and I have my next cleaning already scheduled!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Paula, we're so glad you felt comfortable with Chris. We'll see you soon and he'll continue to take good care of you!

Marilyn S 11 months ago

Fantastic experience: Friendly, efficient staff. Very thorough cleaning. Definitely recommend this practice

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks so much Marilyn!

Gin Fagan 11 months ago

Fantastic experience: Today was a bad day for me but Maryanne helped me get through it....I was very worried and concerned about the status of my mouth. Dr Elizabeth very patiently walked me through with my concerns and I walked out feeling very much relieved. How kind and patient they were with me. Thank you so much!!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Gin, part of our job is to help, educate and address your concerns. We're glad we were able to ease your anxiety and will continue to take care of you in the future.

Jeff S 11 months ago

Fantastic experience: Due to a change in our insurance we went to another practice for a few months. For numerous reasons I wasn't satisfied. I came back to Arrowhead today for a cleaning with Chris and couldn't be happier. He takes very good care of me and my family.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Jeff, we 're so glad you came back to see us!

Jeff Anderson 1 year ago

Fantastic experience: First time here, was referred by a friend. Great Staff, MaryAnn & Dr Elizabeth were great. Will be back in 6 months! Take care and see you soon!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

See you soon Jeff and thanks for taking the time to leave a review!

Cassidy Swiatowiec 1 year ago

Fantastic experience: I had actually stopped going to this dentist several years back because the doctor at the time was absolutely awful. I’m happy to say that today was my first time back and the new staff was absolutely amazing! So informative, helpful and kind. Will be returning frequently also, Katie my hygienist was amazing!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Cassidy, we 're happy you returned to us and thanks for leaving a review. We will continue to take care of your dental needs.

Michael Phetteplace 1 year ago

Fantastic experience: Had not been to the dentist in an embarrassing long time due to a previous bad experience. Got X-rays and a cleaning by Katie…. She is just wonderful!!! Was a great experience and I am now not afraid to keep up with my check ups!!! Thank you arrowhead family dentistry!!! :)

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're so happy you felt comfortable; Katie is great! Thanks for the lovely review.

Hayden Pearse 1 year ago

Fantastic experience: I grew up in North Peoria and have been going to Arrowhead Dentistry for years. After moving away from home, I searched for a new local dentist, but it quickly became clear that Arrowhead Dentistry had set the bar too high. Now, even though I live on the other side of town, I gladly make the commute because the quality of care is unmatched. Highly recommend this practice!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Hayden, we're glad we can continue to be your dental home!

Tommy Burnett 1 year ago

Fantastic experience: I will start with Dj is the absolute best!!!!! Just the sweetest and most caring, she will forever be my go to person. She has worked with me twice and both times have been an absolute pleasure. If you have any fear or get really nervous this will be the place for you, just ask for Dj at the front desk and I promise you’ll be happy to start getting your oral health back on track. Wish I could give her 100 star review but google only allows the 5

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Tommy, thanks so much for the review. DJ is a great addition to our team and we are so happy to have her. We're so glad you felt so comfortable. See you soon!

Thomas Pawlenko 1 year ago

Fantastic experience: The Drs and staff at AFD are fantastic. They made an extraction and bone graft quick and actually pleasant. Special mention to Chris who even made getting numbing shots very bearable, even for a needle-phobic guy like me. Cannot recommend highly enough.

Joe C 1 year ago

Fantastic experience: I had to have an urgent treatment done along with regular cleaning. They made time for me the same day. Entire staff is super friendly and amazing at their jobs. Best possible place to care for your teeth!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Great to have you as part of the AFD family!

Kay McCormack 1 year ago

Fantastic experience: I called with a tooth emergency and was seen the very next morning. The entire office is caring, skilled and professional. They solved my problem and took great care of me. I'd go back in a heart beat.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Kay. We're thankful to be able to take care of great patients like you!

Catherine Buchanan 1 year ago

Fantastic experience: Arrowhead Family Dentistry is the best! The staff is friendly, professional, caring and very knowledgable. Dr. Elizabeth is the best in the business.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Catherine, we're happy to have you here and take care of you and your family!

Carey Holzman 1 year ago

Negative experience: I've been a client here for well over 20 years. The original owners were a married couple and it was a small family run business. They retired and sold the practice and there was a high turn around of employees during this transition, but I decided to stick around give them a chance. Over time, I developed a great and trusting relationship with one hygienist and I always booked my cleanings with the same hygienist and I would do this every 3 months. If the hygienist noticed anything happening with my teeth, we would schedule to correct it and we caught it early. This rarely happened, so I suggested maybe I only need to come in every 4 months, since the visits were rather routine. The hygienist agreed. About a year went by and I was expecting to go my routine cleaning, as scheduled, but when I entered the building, no one was familiar to me. Not the people working behind the counter and not the hygienist who called my name. I was a bit worried that my appointment had changed and no one told me or asked me if it mattered to me. The new hygienist has no idea who I am or my history with the practice. But, I told myself it's just a cleaning, so how important is it who the hygienist is? The new (to me) hygienist is professional and polite, but is recommending an unexpected treatment before they can proceed with my regular cleaning (the reason for my visit.) This recommended work will require two separate future visits to address issues on my right side, and on my left side and on my upper arch and on my lower arch. How is it possible in the four months since my previous visit everything is now wrong on both sides and upper and lower arches of my teeth and gums? She gets the doctor to consult with me because I am in shock. The doctor is neither of the two doctors I met previously and have worked with since the new ownership. Instead, this doctor tells me she has been a doctor there for 4 1/2 years and we have never met before today. Again, she is polite and professional. But where did she come from? Why was my schedule changed? Where are the regular doctors? Where is my regular hygienist? Was my regular hygienist so incompetent that they ignored or did not notice what was happening with my teeth four months earlier on my previous visit? Or was the new hygienist taking a more aggressive treatment approach that my previous hygienist didn't think was even worth mentioning? Here is my point of view - I go to the same place I always go, expecting to see the same person I always see and expecting and hoping for results to be the same. What should have been a routine 30 minute visit with a trusted and familiar provider, instead became a 1 hour and 45 minute discussion explaining how any of this is possible and, no cleaning was ever performed! I took a half day from work to have my teeth cleaned and checked, the same as I have been doing every 4 months for the last year, and every 3 months for the last 10+ years. I got neither my teeth cleaned, nor did I get anything accomplished. It was like I was stuck in an episode of the Twilight Zone. The whole experience was surreal. Then the company texts and emails me after every appointment (for several years since the new ownership) asking me to leave a review for them here on Google. I don't mind that they asked, but asking this often and sending two messages simultaneously (one text and one email) after every single appointment seems a bit.... thirsty? So, I clicked the link they asked me to click to leave the review they keep asking me to write. This doesn't feel like a family practice any more. This experience was much colder and corporate. I found the entire experience unsettling, unpleasant and unlike any of my countless previous visits. As a result of this, I have no idea which hygienist is right, whether or not I actually require a treatment that was never "needed" before, and my confidence with this company is entirely shattered. Sadly, based on the response to this review, it appears we no longer share the same values and it's time to part ways.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Hi Carey, You have been a long-time valued patient with our office and we do appreciate all feedback. We have flagged your account so that in the future you will only see your preferred hygienist and dentist. I apologize for your unsettling experience in our office. For your peace of mind, you may want to get a second opinion from another office. To clarify, we have two dentists in our practice, Dr K who has been here for 3.5 years and Dr E who has been with us for 4.5 years. Our three hygienists have been here from 3 - 5 years. Our two front office ladies have been here for over a year. Our office manager started with AFD in 1991 and our lead dental assistant has been here for almost 20 years. We do have a few newer faces on the dental assistant team.
Thanks for the feedback and please contact us with any further concerns.

Erin Vetnar 1 year ago

Fantastic experience: I came to this office because I was in search of a family dentist- not a corporation. It’s important to me to have the same hygienist and dentist each time I’m seen. This is what you‘ll find at Arrowhead Family Dentistry. They are professional and kind and the office is always clean and friendly. My experience every visit is exactly why I chose this office.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Erin! We're happy to have you as part of the AFD family!

Nuha Zaia 1 year ago

Fantastic experience: I loved this office. I had a tooth ache called same day & this office got me in asap. Staff was so friendly & the Dr was so nice & knowledgeable. They took care of my pain. I felt so comfortable. I recommend this place a lot.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks so much for your review. We are happy to have you here!

Samantha Mitchum 1 year ago

Fantastic experience: I’ve been coming to Arrowhead Family Dentistry for years and am always tentative when ownership switches, but I can’t say enough great things about this team. Dr. Elizabeth is so nice and always follows up on any issues you may be having. Marianne is hands down the best dental hygienist I’ve ever had. I used to really not look forward to going to the dentist, but my experience with her has been wonderful and she’s very gentle. On top of that, she’s so warm and great to talk to (when you don’t have the tools in your mouth haha). I highly recommend this practice!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Samantha. We love taking care of our patients and are happy you feel so comfortable with us.

Julia Ann Piatka 1 year ago

Fantastic experience: I am BEYOND IMPRESSED with Arrowhead Family Dentistry! I was supposed to begin as a new patient in two weeks. Unfortunately, I had a cracked tooth and they got me in the next morning. Dr. Elizabeth and every single person I encountered were knowledgeable and compassionate! I am so lucky to have found this dental practice! If you need a new dentist, look no further than Arrowhead Family Dentistry!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you for the kind review. We are happy to have you as part of our dental family!

Steven Mosley 1 year ago

Fantastic experience: I can’t say enough how this team of professionals cares for their patients and takes care of them through their own personal dental journeys. I only recommend these wonderful health care workers and their professionalism towards their patients. Thank you Arrowhead Family Dentistry!!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you Steve. We’re happy you felt comfortable and that we could take care of you.

Breanna Ellyson 1 year ago

Fantastic experience: I had an amazing experience with this dental office! I have anxiety with dental visits normally, but their friendly and inviting atmosphere immediately put me at ease. I would highly recommend going here for all of your dental needs.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Breanna, we’re happy to help!

Stephen DeMaso 1 year ago

Fantastic experience: Arrowhead Family Dentistry has the most wonderful staff! We have been going there for years and just love them. Dr. Elizabeth is the best! All the techs are personable, knowledgeable and professional!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Stephen. It’s so nice to continue to have you and your wife as patients.

Renee Sowell 1 year ago

Fantastic experience: Arrowhead Dentist office is top notch. Everyone there was professional and friendly. I was referred to their office by another doctor that I see in the same office complex. It was first visit and I had a pleasant experience. I look forward to working with them. I highly recommend their office.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Renee, we’re happy you found us and that we can help with your dental needs.

Vini Abdullah 1 year ago

Fantastic experience: Outstanding staff!! Very knowledgable and kind. Katie was amazing! My first to Arrowhead. Loved it!!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Vini. We’re happy you found us!

Blair Beilby 1 year ago

Fantastic experience: Best dentist in Arizona. I would say in the west but that’s up in Chester Everyone here is so wonderful. Claudia is probably the best dental receptionist on the planet (sorry Staci), Katie is a the best hygienist I’ve seen in my life, and Dr. Kaur is methodically perfect with her work. I used to hate the dentist. These guys really helped me through a tough time in my life. And now I can smile again! Thanks to some awesome teamwork. I truly owe them everything I could ever offer for getting me back to normal.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Blair. We are so happy you have had a great experience, and we were able to take care of your dental needs.

Maralina DG 1 year ago

Fantastic experience: First time visit to this dentist and was delightfully surprised and perhaps a little taken aback. Firstly, the office is comfortable, super nice and designed well. Next, the personnel at the front office were welcoming, helpful and genuinely appeared to care for their visitors/patients. Was brought in by a wonderfully kind and knowledgeable hygienist (Chris) who made the visit fun and educational. They use technology available today to provide a much more comfortable experience with everything from x-rays to colored pictures of the teeth and Chris was able to walk through each providing a wealth of knowledge and fact alongside those pictures. Then the adorably fun, intelligent and well educated doctor visited and provided some additional fact with pictures along with additions for the treatment plan and some alternatives not offered prior for some of treatment. First time ever visiting a dentist that was enjoyable, educational and comfortable. I'm surprised to say I am looking forward to visiting them again! Amazing!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks Mara, we're happy to have you here as a patient!

Jody Blais 1 year ago

Fantastic experience: Chris and Doctor K were great! Very clear communication about my teeth needs and wonderful about the options and solutions for me.

Linda Gross 1 year ago

Fantastic experience: Without question, this has been the most excellent "state of the art" dental experience I have ever encountered. "Dr. K", Chris (hygenist), Claudia (office) plus an additional office person have created a warm atmosphere for the patients and have provided 1st class technology to treat the patient. The old dental technology has been transformed into the most efficient, pain free, approach to dental care.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you, Linda. We are happy to have you as part of our dental family!

Julie Dudo 1 year ago

Fantastic experience: I had my first new patient appointment yesterday. I absolutely love this office! Everyone is really friendly and kind. They are knowledgeable. I get a lot of anxiety with dentist appointments and they made me feel at ease. Highly recommend!

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're glad you feel comfortable with us. See you soon Julie!

Monica Hung 1 year ago

Fantastic experience: My family moved from Taiwan last year, and my English is not fleunt enough, the people are so nice and friendly. They explain everything slowly and clearly. Very good teeth cleaning experience, my children also like here very much. Now we come here for regularly check.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

We're happy your family is now part of our dental family!

Justin Recla 1 year ago

Fantastic experience: First and only dentist I have ever come across that does dentistry the way it was meant to be practiced, with Integrity. The team of professionals at Arrowhead are amazing and completely turned changed my life as I no longer experience pain when I eat. Their superpower is FUN! If you are looking for a family dentist you can trust. You will find it here.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thank you Justin for the kind review!

Eve R 1 year ago

Fantastic experience: They do a great job! The staff is polite and attentive. They make you feel very comfortable and at ease.

Mary ODay 1 year ago

Fantastic experience: The staff here is so friendly and attentive, I never feel like it’s a rush in rush out, put all patients in the same box. I find the doctor is conservative in her approach as opposed to so many dentists who instantly decide everyone needs thousands of dollars of work. She listens to what I want or don’t want, and flagged my chart for my special medical needs. I would definitely recommend this office and Dr Kaur to everyone!

Edward Shoults 1 year ago

Fantastic experience: Dr Kaur and office staff is excellent. I had an emergency visit. I received same day/morning care. My dental care plan action is affordable with future resolutions.

Victoria Cornish 1 year ago

Fantastic experience: I cannot rave more about this place. I had Maria and Dr. E today who were professional, polite, personable and so caring. I have never had such a quick and wonderful dental experience. Front staff is also very polite and honest, I even left paying less than I was quoted. This place really cares about there patients, if you are looking for a new dentist look no further.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Victoria, thanks for the kind review. We're happy to be able to take care of you and all of our patients.

Christie Davis 1 year ago

Fantastic experience: Arrowhead Family Dentistry was AMAZING! My husband has not had great experiences with dentist in the past. He had a dental emergency last week and Arrowhead Family Dentistry was able to see him as a new patient in 24 hours. When he came home from his appointment, he could not stop raving about Arrowhead Family Dentistry and how good his experience was. So much that our daughter is now looking to move to them as her dentist. Thank you Arrowhead Family Dentistry, for helping my husband by not only fixing his dental issue, but also convincing him that there are great dentists out there.

Arrowhead Family Dentistry
Arrowhead Family Dentistry

Thanks for the review, Christie. We always strive to provide quality, trusted healthcare to our patients in a comfortable environment.

JL resnick 1 year ago

Negative experience: Beware of their scare tactics for urging crowns when a filling or less expensive procedure is available. Insurance reviewed claim twice and denied coverage claiming procedure was not necessary and less expensive options were available. Wife was told she weeded 2 then day of procedure oops another tooth was cracked. Now in chair with novacaine hard to say no. Said absolutely needed while the pictures didn't show anything that serious, according to other dental experts it really wasn't. They will scare you into unnecessary expensive procedures and we're out $4000 for 3 needless crowns.

Courtnee Stewart 1 year ago

Fantastic experience: First time going there and enjoyed every minute. The staff from front office to back are very nice. My hygienist did a fabulous job on my cleaning. So happy I changed to this office.

Kasey C 1 year ago

Fantastic experience: Absolutely great experience every time I go here. The two Dr's are kind and honest and I've never felt like they've tried to sell me on anything. I've never had a better dental hygienist than Chris. He's personable and very light handed I couldn't recommend this place more.

Desert Dweller 1 year ago

Fantastic experience: Doctor Elizabeth is the best I have had lots of trouble with my teeth so I have seen my share of DDS but I feel strongly that the doctor and her staff have my best interest physically and financially in mind when taking care of me. Very happy have had 2 procedures done same level of care every time.

Lois Reynolds 1 year ago

Fantastic experience: First time visit as I'm new to the area. Very happy with my cleaning and exam. Chris is one of the best dental techs I've had. He's very thorough and takes time to explain throughout the process of x-rays and cleaning. Dr Aman was very nice, explained things well and answered my questions. Awesome experience!

Dawn Young 1 year ago

Fantastic experience: Friendly and professional staff. They're incredibly thorough and caring. Very kind and patient. Great visit. Excellent care!

Judy Luensman 1 year ago

Fantastic experience: Had my first appointment today for a clean and check and couldn’t be happier. Chris the hygienist explained everything to me as he worked, and Dr K was very thorough and helped establish a care plan to take care of my issues that worked within my budget. Front office staff was also helpful and friendly.

Chris Lyons 1 year ago

Fantastic experience: The dental hygienist did a very thorough cleaning. She was very detailed. When the cleaning was completed, it felt like I had a new set of teeth. The examination by the doctor was very efficient and pleasant. The office atmosphere is very comfortable.

Jon Paul 1 year ago

Fantastic experience: Very pleasant visit with the Dr Elizabeth Coakley Mccourt as well as office staff. I had questions about my visit & the dentist addressed them promptly with explanation. I've already recommended this office to family/friends. Look forward to continued visits :)

Tiffany Fox 1 year ago

Fantastic experience: This has been a wonderful experience so far. The staff there is very kind and my dental assistant does a great job!

Austin Curry 1 year ago

Fantastic experience: Outstanding dentist office. Have a great experience every time with entire staff from the second you enter the door. Also they really take the time to get to know their patients and deliver excellent services!

Phil Portanova 1 year ago

Fantastic experience: My first visit. The most calm, relaxing and informative visit I've ever had. Chris explained everything so well, I never felt like they were rushing me out of the office for the next visit. After the visit I made the second appointment for a crown, I'm not worried at all. Thanks guys awesome job

Danielle Rinaldi 1 year ago

Fantastic experience: Wonderful office, wonderful staff. I have nothing but positive things to say about Arrowhead Family Dentistry. After a string of negative experiences at different dental offices, they are a breath of fresh air.

Emily Williams 1 year ago

Fantastic experience: I’m a first time patient and was very impressed with the care I received! Will definitely be returning and recommending to my friends and family. The hygienist, Katie, was very knowledgeable, friendly and down to earth. Dr. Elizabeth spent a great deal of time with me explaining my care in detail and had a great bedside manner. Thank you for a great first experience.

purna chettri 1 year ago

Fantastic experience: Best place to get the dental care. Dr K is very compassionate and caring. All staff are very courteous and helpful. They all explain in detail the procedures and made me feel very involved in the treatment plan.

Debbie Childress 1 year ago

Fantastic experience: We have been going to Arrowhead Family Dentistry for over 30 years. Fantastic service and always a friendly family environment. The dentists, hygienists and staff are all top notch and so helpful. We are quite happy here.

Chris Stassi 1 year ago

Fantastic experience: I went to Arrowhead family dentistry today to have my teeth cleaned. They took me right at my appointment time and my cleaning was done before I knew it. The staff is always very polite and informative. I am always very happy with my appointments And have never had any issues. I would recommend arrowhead family dentistry company to everyone for their whole family.

Donna Treganza Balk 1 year ago

Fantastic experience: My daughter went first and she said she really liked how the person answering the phone was super nice. She appreciated how they handled her situation (she has not had good experiences with dentists as a child). When she told me about her positive experience, I was all in!!! I have been looking/researching different dentists because I don’t like my current dentist. Arrowhead Family Dentistry’s staff are super nice. Dr. K was amazing because she LISTENED to me!! Her treatment plan totally made sense to me, it wasn’t some exotic expensive plan. I must admit I enjoyed my time there and they can call me their patient and I will call them MY DENTIST!

S K 1 year ago

Fantastic experience: John is an excellent hygienist. He cleaned my teeth perfectly but was so gentle doing so. I love this office - very professional and clean!

Chom 1 year ago

Fantastic experience: State of the art equipment, excellent staff and calming atmosphere made for a wonderful first experience with Arrowhead Family Dentistry. I would recommend them for regular dental care or emergency care. They will bend over backwards to accommodate!

Jordan Terzakos 1 year ago

Fantastic experience: My wife and I love this office! Staff are very friendly and have been very accommodating to our schedules. Strongly recommend you go here!

Ginny Mauceri 1 year ago

Fantastic experience: Dr. Elizabeth was incredible- she saw my son for his first dentist appointment. She was gentle, kind and very thorough! All of the staff was great- they made my sons first appointment fun and easy.

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