Atlantis Dental

Fantastic experience: Greqt office highly recommend very attentive very satisfaisant

Fantastic experience: The whole staff is great, thank you for taking care of me again and again

Fantastic experience: Irena was the best and the doctor made a great plan for me to get my dental health back on track. Dental health has always been a problem and a dread for me but Atlantis dental walked me through every step of the process to fixing my teeth and they were so gentle and informative and easy to work with.

Fantastic experience: Quick and easy dental filling procedure

Fantastic experience: Friendly staff and lots of smiles! Looking forward to getting my teeth straightened. Thanks

Fantastic experience: Every time I go to my appointment at Atlantis dental I have a great experience with the whole staff, from the front desk to the hygienist and of course Dr. Naqvi. I would highly recommend Atlantis dental office to all my family, friends and anyone looking and/or needing a a great dentist!

Negative experience: Had the most horrible experience here, from the actual procedure to communication afterwards. I came in looking for a cleaning, they were offering a special. It was the worst cleaning I’ve ever gotten, rushed and injured me so that I was bleeding. X-rays took about 20 minutes because she couldn’t hold the camera steady and they came out blurry and indecipherable. It was so uncomfortable during the entire time. It didn’t end there. I emailed and called so many times asking to share the X-rays with me so that I could send them to another clinic for my next cleaning. It took me months to finally get them. I blocked all their numbers and they still keep calling and texting me. AVOID THIS PLACE!

Positive experience: Good pricing on invisalign. Pleasant dentist and staff. Time management—keeping appointments and staying on time—needs significant improvement though.

Fantastic experience: Just had a great cleaning with Irina. Great service and very nice, friendly and experienced, expert staff.

Fantastic experience: I'M VERY HAPPY WITH THEIR PRACTICE, AND THEY ARE ALL NICE. THEY MADE FEEL VERY WELL TAKEN CARE OF.

Negative experience: Worst business practices ever, they require pre payment for services, they refuse to use dental insurances, I have an ongoing dental implant for the past 8 months, the tooth has arrived 3 times wrong, I call the office 4 times left messages they won’t call me back, I have to drive there to get any answers. I request a refund they declined said no refunds are available.

Negative experience: Hate giving one star reviews and only feel like I need to warn other people to avoid this clinic. Went for the 100 teeth cleaning just to get my teeth cleaned and they took so many xrays. It was because the person doing the xrays kept taking them wrong. Then the actual cleaning lasted the least amount of time. More like the hygienist brushing my teeth. At the end the dentist comes in and says I have all these cavities and issues with my teeth. Then the hygienist takes me into another room and starts telling me its going to cost $6,000 and only going to get worse if I dont act now. But bright side get there membership and saves pennies while they tell me all these things that are wrong with my teeth. Went to another dentist and they said half the issues weren't problems. This place is not ethical. Beware!

Fantastic experience: Very pristine on the details and health of your teeth and proper comprehensive preventative care

Fantastic experience: Atlantis Dental were very professional and efficient in how they worked. I originally went in there to get a wisdom tooth removed but they also identified a lot of things I needed to get done that I didn’t even know I had. Thavi was very helpful towards me too at the front and on the phone. She was extremely helpful in my situation at Atlantis Dental as well as the dentists who cleaned my teeth, helped with my X-ray, and consulted with what I need to get done. 10/10 would 100% recommend!

Negative experience: I strongly advise against going to this dental practice. Even after repeatedly asking them to stop calling me, Atlantis Dental continued to harass me with phone calls—so much that I had to change my cell phone number, and they still call my house. My bad experiences with them go back years. Around 2008, I went in with a very small chip I’d had since I was 14, likely from grinding my teeth. A dentist there convinced me to “fix it,” but instead he ground the tooth down nearly to the nerve and put in a filling. That filling lasted about 8 years, but it set off a cycle where I kept needing more and more work. They constantly tried to upsell me—expensive deep cleanings, $500 mouth guards, overpriced mouthwash, even pushing me to open credit cards to pay. I heard comments like, “If you can afford that, you can pay for your teeth.” That should never be said to a patient. My children also complained of painful cleanings and eventually refused to go back. The final straw for me was when Dr. Navi did a filling that left me unable to chew on one side of my mouth for an entire year. When I went back, she “fixed” it, but every bite still hurt. Eventually, I had to go to BU Dental, where a student dentist removed the botched filling. The filling had been hardened with a piece that literally poked my nerve every time I bit down. Because Atlantis had ground the tooth down so much, I now need a root canal. To make things worse, my sister briefly worked there and confirmed my suspicions—she said it was like working in a telemarketing office. Staff were pressured to keep calling people even if they had asked to be put on the do-not-call list. Bottom line: they caused me and my children unnecessary pain, pushed unnecessary procedures, pressured me financially, and continue to harass me with phone calls. If you care about your teeth and your peace of mind, do not go to Atlantis Dental.

Fantastic experience: Hygenist Irina and frint desk Thaby were amaizing. Great customer service and great cleaning. They are professional. Thank you

Negative experience: This dental office is unprofessional and poorly managed. The office is not clean, and the staff constantly harass patients with nonstop calls to schedule appointments, even after you’ve made it clear you no longer wish to be seen there. They pressure people into appointments they can’t afford, which is unacceptable. It’s also obvious that the work environment is toxic—staff members are constantly leaving, and that’s not the patients’ fault. I would never recommend this office to anyone I care about.

Fantastic experience: I had a great day at Atlantis Dental and was very happy with my procedure. Thank you to the kind staff that works there. And a special thank you to Dr Naqvi for helping me get through my procedure today.

Fantastic experience: Great job very efficient and fast I needed my wisdom teeth out and they did all four same day and I recovered very fast would recommend to anyone in need of a dental emergency

Fantastic experience: The best dental office in mass. They have translators . Even financed me for dental work. Highly recon

Fantastic experience: Absolutely a wonderful experience for a person (me) who is very scared of the dentist and have avoided the dentist for years. I’ve had so many consultations and I chose Dr Naqvi for her excellent bedside manner and fabulous staff. Today was my first treatment and I’ll be back for treatment completion.

Fantastic experience: The best place to get your perfect smile!

Fantastic experience: Jenny is great. She did my Invisalign. Happy with treatment, please come here to get it done!

Fantastic experience: Amazing staff! Caring and informative… will continue to recommend!

Fantastic experience: Love this office! Great staff and the doctor takes her time to fully explain treatment to me! I always leave feeling well taken care of. Thank you so much! Highly recommend!

Fantastic experience: Just had my teeth cleaned here and I couldn’t be happier! The staff was friendly and professional, and Dr. Naqvi did an excellent job. Highly recommend this place!

Fantastic experience: Amazing office with such lovely staff. The dental assistant Chayenne made me feel so comfortable which eased my anxiety! Definitely the place to go for dental work!

Fantastic experience: Great staff! Friendly atmosphere

Fantastic experience: Had a deep cleaning with Lana very clean and nice

Fantastic experience: Love love them here at Atlantis they always are so welcoming and make me feel like I am in good hands! Maria, and dr.naqvi are the best much love

Fantastic experience: Perfect practice! Doctor is super professional! Thank you for treatment

Fantastic experience: Absolutely the best ever!!! I'm never disappointed and always highly satisfied. You can't go wrong with Atlantis Dental!

Fantastic experience: Very good cleaning very professional Dr Naqvi and Breanna

Negative experience: I had a consultation for invisalign on March 18, 2025. During the appointment I agreed to go forward with the services and paid $4000 up front. However to date invisalign was never provided. Over the past four months I repeatedly called for an update. I was continually provided with multiple excuses such a " its ready to be shipped", it's being shipped this week" and the delay is due to the current state of the economy. The most recent excuse was the office was no longer using invisalign and want to use another provider. At this point I asked to speak with the office manager and wanted a full refund. Each time I called to speak with the office manager I was informed they were busy and would get back to me by the end of the day which of course they did not. This is the most unprofessional business I have ever dealt with. The only saving grace is that I used my Chase Saphire credit card for the payment. I contacted the credit card compant to file a FRAUD complaint and I was issued a full refund. The credit card company told me they will investigating the fraudulent activity. In addition, I filed a complaint with the Mass Attorney General's office and the Better Business Bureau. In addition, I have posted several reviews and warnings on social media. Shame on you Atlantis Dental! Kathy L. FRAUD ALERT. DO NOT USE!!!!!!!!!!!!

Negative experience: Dentists looking to complete as many procedures as they can without regard to patient health or alternative treatment options. I had cavities throughout my mouth, so I elected to get my right side worked on. I have not worked on the left side. However, the right side which has been worked on has suffered gum recession and tooth sensitivity compared to the left side which was supposedly “filled with cavities”. In hindsight I should have done more research before stepping foot in this facility, I am paying the price with the currency of my health and sanity. The front office prioritizes booking visits. They keep on asking you to come in for subsequent visits even after you voice concerns about how you feel.

Negative experience: I booked an Invisalign consultation after seeing the $3,999 special on Atlantis Dental’s own website. The moment the video call started, the “treatment coordinator” laughed and said the site was out-of-date, quoting me nearly $7,000 instead. Before I could breathe, they dragged in a lending rep and pressured me to fill out a loan application during the call. Under stress, I agreed, paid a down payment, and signed what I later discovered was a no-refund contract. Once they had my signature, surprise—“you have cavities, that’s another $ 2,500 cash up front.” When I refused, Atlantis vanished. Three phone messages, zero return calls, and the lender now drafts my bank account for a procedure I never started. This is the worst dental experience I have ever had. Stay away from this place. Their reviews are fake and I should have trusted the Yelp reviews.

Negative experience: We had the most horrible experience with Atlantis Dental. I have never ever seen a worse business in my life. We got an online appointment for invasalign and during the appointment they asked for a much higher price compared to what is said on the website claiming that the website is outdated. After settling on a price, they very quickly made us apply for financing during the call and literally pushed us into getting it. We had to make a down payment for the financing but things got even worse. During our first appointment, they made us sign a no refunds document and only after everything is signed they claimed that we had cavities that had to be fixed before the invasaling adding an extra 2.5k to the treatment. They made us sign a document saying that we have to get the cavities fixed before we can get the invasalign. Furthermore, they pushed onto us an extra cleaning even though we did not want it. Then things got even worse as I called them not once but three times to say that I do not want to get the invasalign with the extra costs and want to cancel the whole treatment. Each time they said they will call back and never ever did. This happened three times and because they kept avoiding my calls, the time for the initial monthly payment came and I had to pay for a treatment I am not even getting because the financing company says that they can not cancel the plan without them giving the order to do so. I also can not remove my payment method from the financing site they use. They literally locked me into paying a treatment I am not getting and because of their no refunds policy I don’t think I will ever get my money back. Finally when I called them again and said that I want to cancel the whole thing, they kept saying that it will be cheap with insurance (my insurace does not cover dental so no) and kept pushing and pushing me. The final situation is that they were supposed the call me back today, which guess what? It did not happen. This is the worst place I have ever been to and I have no clue how to get out of this without paying more for a service I do not want.

Fantastic experience: Very satisfied with the work here at Atlantis dental highly recommend book your appointment today!

Fantastic experience: Excellent staff and service. Highly recommend this office!

Fantastic experience: I had my top set of wisdom teeth removed, and I thought the service was amazing! My lead surgeon, Dr. Michael Ofir, did a great job with pain control; I felt no pain during the procedure, which—of course—is great! He checked in with me throughout the operation to make sure that I was okay, which made me feel calm. Dr. Ofir worked alongside Dr. Jenny, who also did a great job. She utilized the proper tools at the right time and prepared certain impedimenta without being asked. As for basic cleaning, I had Dr. Lana operate on my teeth several times, and I am glad to say she does a super job every time! She is very careful and knows very well how to go about every dental operation you ask. If you want a cleaning, go for Dr. Lana! I truly recommend Atlantis Dental for anyone who needs a wisdom teeth operation.

Fantastic experience: Breanna was amazing with appointment she was very helpful and she did amazing

Fantastic experience: Breanna, have been a such great helper with helping figure out plans that fit on my budget, I can continue take care of teeth and keep a healthy smile. Thank you all

Fantastic experience: Lana is super sweet did an awesome job doing my SRP. Dr. Naqvi is also great and very experienced in the field.

Negative experience: This place is a scam, they'll tell you you need treatments that you don't need, and fill "cavities" that don't exist. And they'll never leave you alone. It's been 4 years and I STILL get emails, text messages, phone calls and even "we miss you" postcards despite having moved across the country. Every single time I ask to be removed from their lists, but the messages just keep coming. Absolutely insane business. UPDATE – 4 months after I was "taken off the call list" according to Dr. Naqvi's reply, I still get to wake up to text messages like this. (see attached photo)

Fantastic experience: I’m very happy with the services here at Atlantis Dental Breanna and Dr. Naqvi are the best very good service and very knowledgeable

Negative experience: Hi all, Whatever the reviews here are fake and they forced to give 5 stars in the first visit. I went for Invisalign last year. The amount they show is totally fake and don't believe. You guys end up paying more and more money from your pocket and from your insurance. The service is so bad. Last month they called me saying my Invisalign trays are ready and scheduled appointment. I have driven 2 hrs two way and after going there they said the aligners are not ready. I am calling them since February, almost 5 months. Everytime I call them I am hearing different story and they don't respond. I think whoever suffering with this clinic, need to raise a complaint against the dentist and the clinic to cancel there license and to take necessary action. Please don't go here!!!

Fantastic experience: Great cleaning today! Invisilgn treatment is a success!

Fantastic experience: Went here for Invisalign and had a good experience, also go here for my regular cleanings.

Fantastic experience: Thank you Atlantis Dental for the life changing experience!! I love my crowns. They are beautiful. After many years of wanting to hide my teeth, I’m excited to smile in pictures again and feel confident in my smile.

Negative experience: EDIT: no one “has been trying to reach me for weeks” - the response to this review is very inaccurate (sounds like a copy and paste message) Where do I start? First of all - PLEASE read all negative reviews!!! I wish I did! I got my Invisalign done through Atlantis and I completed my treatment with all my liners. (From July to December). Where things take a turn is when it was time to get my retainers. I go in for an appointment, and the doctor recommended I buy a 4 pack of retainers. So I pay $500 on top of what I paid for the Invisalign. They tell me it will take 8 weeks. So I wait and wait. And wait. So I called them after about 10 weeks, and the receptionist told me that it will be another 2 - 3 weeks. I called again after 3 weeks and was told yet again 2-3 weeks. I called several times after that and always got the runaround. Not being able to reach anyone, the revolving door of receptionists always telling me they’ll call back and never do. When I asked to speak to Dr. Naqvi, I was told she “doesn’t have time to talk to patients.” How the hell do you own a dental practice and don’t speak to any of your patients??? I called and I explained that my last set of liners were falling apart and couldn’t be used for much longer to hold my teeth, and that I needed my retainers as soon as possible. The extremely rude receptionist responded by saying “I don’t know what to tell you”. Who says that? So unprofessional!! I left multiple messages for the doctor and never got a call back. I was told the Invisalign specialist had to leave the country (The second reschedule), I was still never told if she came back. After rescheduling my appointment for the 3rd time, I was given confirmation about my “ whitening appointment”. I informed the receptionist that I was coming in for my retainers, and was told they had not come in yet. I asked her what the point of coming in to the appointment was if the retainers weren’t in yet ….? This receptionist proceeds to ask “so when would you like to schedule your whitening?” Completely disregard my concern and pushes these whitenings that I keep getting texts about constantly. My retainers were supposed to come in mid February and it was now end of april. I had spoken to one receptionist who had supposedly ordered me “temporary retainers”, and -shocker- there is no sign of those either. The last time I tried calling I asked for a status update and was told there is absolutely no information. At this point I had had enough , and I called Invisalign. Initially, I was told to try to get a hold of the dentist and they will too. *Surprise surprise* - I never heard back. After calling Invisalign for the 3rd time, I came to learn that doctors can order retainers through other companies (not just Invisalign) without telling you. Therefore, there is no way of keeping track of the order or knowing if it was even placed!!! It is now mid May and my retainers were supposed to come in mid February. I ended up going to my old dentist and getting my retainers molded there even though it cost me double, but I just wanted to be done! This place is an absolute joke and they will do anything to make a penny off you. They’re a bunch of scam artists - I don’t understand how this place is still in business and hasn’t been reported? I’m pretty sure it looks bad for a dental practice to be scamming customers out of money and committing fraud!! Please listen to the reviews and save your money - literally any other dentist office is better than this place!

Fantastic experience: Got a cleaning today. I felt it was well preformed and we can now move on to the next action.

Fantastic experience: I was able to make my sister’s wedding in time due to my perfected smile at Atlantis Dental. If you want to uncrowd your teeth, close a gap and bite, be happier and healthier with Invisalign. Come here!

Negative experience: SHADY , SHADY , SHADY where do I start ... Last year I went in for a tooth pain, they told me it needed to be pulled. After numbing me up , they then processing to tell me I should get my wisdom tooth (right next to what they were pulling) should also come out . Realizing now how pointless this was and spending $2K later. Fast forward: I went in for a cleaning , She told me I have a chip tooth and they can not save it, has to be pulled . I set the appointment & put down a $100 deposit (Cancelled the appointment & have called over a half dozen times for a refund.. still yet to receive it) I decided to go get a second look from another dentist office, sure enough they were able to do a filling and fix my tooth that this lady "wasnt able to be save" Not to mention what really sparked my attention was Robin the hygienist who was cleaning my teeth , shes very nice & polite. She went to go step out but The dentist spoke so rudely to her own hygienist. very unprofessional Also I can testify most of these 5☆ reviews are fake. They sat me in the chair and before even starting, they handed me the paper with QR code to do a Google review.

Negative experience: DO NOT GO HERE!!!! read their yelp reviews as I wish I did before I started to come here. I got fitted for my Invisalign in October 2024. It is now Almost May 2025 I have been waiting and paying for my Invisalign for eight months and whenever I call to ask, what’s The status on my Invisalign the receptionist always says that the dentist is in surgery or in an appointment and that she will call me back later. She never does. I’ve called multiple times and I’ve gotten the same answer. I have never gotten to talk to the actual dentist to ask about my Invisalign, I was told it would be ready in 6 to 8 weeks. It has been eight months. I wish I had read their reviews before I ever went with them. Before I paid and got fitted for the Invisalign, they would harass me and call me just to make sure that they got the sale. Ever since my appointment there has been zero communication from them. Absolutely none. I don’t even know what to do anymore and I’ve actually never written a Google or yelp review in my whole entire life. This is how much you should not go to this place

Negative experience: Dentist here clearly knows what she is doing. Doesn’t matter if you’re the best dentist in the world, it doesn’t make up for the awful experience I’ve had. This dentistry is way too focused on selling Invisalign and not really Into supporting the patient’s best interests. I must’ve told this lady five times and under a minute that I didn’t want Invisalign to fix a very minor issue. I’m just here for a cleaning, I understand you’re a business but when you go to the doctor does he try and upsell you on prescriptions and procedures you don’t really need? I went twice for a teeth cleaning, never got them cleaned! AND waited for 45 minutes. To top it all off I’ve had to ask them three times to take me off the text and call subscription. Probably wouldn’t have written the review if they didn’t keep reminding me of how poor my experience was.

Fantastic experience: Im very satisfied with my implant work that dr naqvi and her assistant did very highly recommended great work here at atlantis dental!

Fantastic experience: Great customer service at this office, an administrator named Neveah was incredibly thorough and helpful. The phone call I received honestly put this dental office over the top. I value customer service heavily so that made the mundane task of dealing with appointments more than tolerable.

Positive experience: The front desk team (especially Nevaeh) are attentive and made me feel very welcome. Going to the dentist can be an unpleasant experience but the friendliness of the team when you arrive makes it an easier experience.

Fantastic experience: I recommend it with my eyes closed, I was very well attended to, wonderful professionals, the receptionists are lovely, very polite and attentive, the doctor is wonderful, she has the patience to listen to you, I really liked it, for anyone looking for quality work I highly recommend this clinic, thank you all for your attention to me❤️

Fantastic experience: I had a very good service and everyone was attentive, I really appreciate the understanding and dedication of all employees made me very calm and took all my doubts and fear I had about my process ♥️ …

Fantastic experience: Kamilly at the front desk was very helpful explaining the process, the doctor was neat. highly recommend the clinic

Fantastic experience: Very happy with the way I was greeted by Kamilly . Their professionalism and knowledge made me feel comfortable. The doctor explained the procedure so I could understand it and answered any questions I had.

Fantastic experience: Highly satisfied with the dr work along with her assistant did an amazing job on my procedure highly recommended

Fantastic experience: Very satisfied with the front desk very welcoming Fortune was great help and Dr did an amazing job on my treatment plan! Highly recommended

Fantastic experience: Great dental office amazing staff and highly recommend Breanna was great help and Dr Naqvi is very knowledgeable

Fantastic experience: Fortune up front was amazing. Everything was smootg efficient and exceptional! Doc is highly attentive and available. Thanks youll

Negative experience: Went in for a cleaning about 18 months ago, it was all good until their head Doctor or owner or both, I believe her name is Dr. Naqvi came up to me to recommend some products and services which I politely declined. After 6 months I started receiving calls for my follow up cleaning, I received so many calls week after week that I requested to be put on their Do Not Call List, but apparently I was never added to the DNC list. After receiving more than 10 calls from this place I called in and spoke to someone over there and asked not to be called again, but guess what? To this day the calls have not stopped. I have never been harassed so much by a dental office. They called me AGAIN today and AGAIN I asked to be placed in the DNC list. Im seriously considering taking other actions against this office since they are completely violating the TCPA.

Fantastic experience: Good Receptionist Fortune and thanks to Breanna for the help great services. Keep the good work.

Negative experience: Don’t go here! Just don’t. I’ve never been harassed like I have by this business. The head dentist does NOT take NO for an answer, and will instead insist and ask about your personal life, finances, and encourage you to finance. The dentist offers to help you with payments, not a payment plan, but simply spreading what would be one appointment into several over the course of the next 2-5 business years. I spoke with 5 different employees the first day I was there because that’s just how they do things. Clueless front desk worker, every employee has a different “offer” for you. Don’t accept any promises for free services as they will conveniently forget when it comes time to pay. I have never been to a dentist that is so unprofessional, having new team members performing dentistry, dropping instruments on the ground because it’s so crowded in the little rooms and scrapes on the walls from it, one room even had a straight up hole in the wall. To Atlantis Dental directly: I was in a very vulnerable spot and yall took advantage of that and now you have to live with that karma. I wish there was more I could do but I just don’t have the fight left in me.

Negative experience: They are the WORSE. They keep texting me from different numbers non stop Clueless when it comes to dentistry. All they want is money

Fantastic experience: I was very satisfied with my implant procedure and felt very welcoming with Breanna the dental assistant she does an amazing job!

Fantastic experience: Recieved my Invisalign’s today the whole process has been very easy and smooth so far… look forward to seeing the end results

Negative experience: Paid for my invisalign from October 14th it's over 4 months now and still can't get the service I paid for. Everytime I contact them about it. I keep getting the same old story. Worst decision I had ever made. I would love for them to refund my payments since I never received my invisalign and I had to wait out of patience.

Negative experience: If you’re looking to get Invisalign this is not the place. I wanted to share my experience with Atlantis Dental. I had my appointment on 9/12/24. They said I qualified and could do the treatment. The aligners would take 6-8 weeks which is the same across other providers. I made my first payment on 9-12-24 and there after for 3 additional months. After numerous calls no one could provide the date of when my treatment was to begin. They have yet to provide me a refund. They say they would calk me back but they do not. I am now receiving emails from Cherry for payment ok service and treatment not even started. The doctor has zero consideration and has. It offered a solution. I had to start court claim to fight for my refund. I do not recommend this place at all. Esté lugar no toma el paciente en consideración. No recomiendo este lugar para nada.

Negative experience: I usually don't like leaving bad reviews on businesses but this has just become ridiculous. The last 3 times I visited I had 40+ mins waiting times and this last one that prompt me to write this I'm over the hour and still seating here waiting for the doctor to come here. This is very rude and I do hope you get better at scheduling appointments. I would not be coming back if not stuck doing Invisalign with them which I'm 20 weeks in and made my bottom teeth cricket. Very sad with this to be completely frank.

Fantastic experience: Great experience with Atlantis Dental team on my Invisalign treatment. They were very patient listening to my concerns with my bite. Also helped that they were one of the most affordable providers in the region!!! 10/10 experience

Fantastic experience: Yuqing has been working with me on my Invisalign treatment for a few months now. She is very knowledgeable and patient. And she makes extra effort to make sure you understand the process and the next steps.

Fantastic experience: Excellent service from my first walk in to present, everyone has been professional and friendly in my experience with Atlantis Dental.thank you all, David

Fantastic experience: Atlantis dental provided me with great service. I was able to straighten my teeth using Invisalign at an affordable price. I would highly recommend Atlantis Dental.

Fantastic experience: I'm absolutely thrilled with my Invisalign experience! The team did an exceptional job of understanding my needs and ensuring I was completely satisfied throughout the process. Special shoutout to Yuqing, who went above and beyond to guide me every step of the way. Their expertise, patience, and kindness made all the difference. I highly recommend this practice to anyone considering Invisalign and they have the best price.

Fantastic experience: Great service!! I got my Invisalign with them, and really loving the results, the whole process has been easy. Big shout out to Yuging she is a beautiful human being, she’s very knowledgeable and professional. Love the service, thanks you guys.

Fantastic experience: Atlantis Dental is a clean and comfortable office for patients to visit. Dr. Naqvi and her team are always happy to help patients to reach their dental goals with professional and advanced skills and knowledge. It’s a good option to become Dr. Naqvi’s patients, her employees and her friends. Keep smiling, wish you a happy, healthy and most wonderful life.

Fantastic experience: Ive been coming here now for over a year. I recently moved to CT and traveled over an hour to this appointment. I am not one for looking forward to seeing the dentist, however this dentist office is beyond amazing! I highly highly recommend their services.Having been a patient of this dental office for over a year, I recently relocated to Connecticut and made a one-hour drive to attend my appointments. While I am not typically enthusiastic about dental visits, I must express my utmost admiration for the exceptional quality of care provided by this office. I wholeheartedly recommend their services to anyone seeking reliable and professional dental care.

Negative experience: Terrible place. Don’t be fooled by the ratings, they offer raffle tickets to people who give them high reviews!!! I was rushed to make a decision about applying for credit to purchase 4 crowns that did not need to be placed right away. They make you pay for everything upfront and you get reimbursed by insurance after, I had to make 5 phone calls to make sure everything went according to plan. I managed to postpone 2 crowns to make sure I got the most reimbursement possible from my insurance and the way they treated me after they got paid completely changed from extra friendly to treating me like I was annoying them with every request. They also push Invisalign on every single patient, I’m sure they’ll tell you that you need them to fix your bite or for grinding or some reason. Also getting off their call list took 3 phone calls and I am still getting text messages for my kids and me almost daily even though I answer “STOP” to all of them. I normally don’t write reviews but the multiple text messages are so annoying they brought everything back and I felt like I needed to put this warning out.

Negative experience: I was in the office on October 30th for an Invisalign consultation and was rushed into making a decision because “they were running a special and that was that last day”. I decided to go ahead with the treatment. Now, almost 4 months later, I still have not heard from them or received my trays to start the treatment. I have made payments monthly and the treatment hasn’t even started. I have called multiple times asking for an update and nothing. Don’t waste your time or money with them! They are dishonest and don’t care about patients!

Negative experience: I just had my last Invisalign appointment with Atlantis Dental in Framingham, and I can finally share my horrible experience that lasted a year. I do not recommend them at all. On Google, they have 4.6 stars with over 1,000 reviews, but on Yelp, they have 1.4 stars with 60 reviews—a glaring difference. I initially saw the glowing Google reviews and made an appointment for an Invisalign consultation. At first, everyone seemed so nice, and the price was cheaper than other places, so I decided to proceed with Invisalign. I paid in full at my first appointment, and everything went downhill from there. Once they had my money, scheduling became a nightmare, and customer service was nonexistent. Meanwhile, I was bombarded with 3-4 texts a week advertising their sales. The issues piled up quickly. They canceled three appointments in a row within 48 hours of the scheduled time, and when I tried to speak to the manager, the front desk staff promised he’d call me back within an hour. I waited two hours, called back, and was given the runaround all day—never speaking to the manager. It was clear they were avoiding me. During the same time, they were aggressively advertising Invisalign to new clients on social media but couldn’t fit me in to finish my treatment for over a month. I was wearing a retainer that was supposed to last 4 days for two months at one point. Mind you I’m supposed to keep them on while I eat, so they looked awful (I brushed them obv but still) After one of the cancellations, I got a call the next day from a obviously unaware staff member, asking if I wanted to schedule a cleaning. It was obvious they prioritize new money over their current clientele and have no regard for feedback. Their high staff turnover was another red flag. Every single appointment, I saw new staff members. They even had interviewees—people who weren’t hired yet—working on patients. On Yelp, many former employees voice their opinions about how terrible it is to work at Atlantis, citing the same pushy sales culture and toxic environment I observed as a patient. Looking back at the glowing Google reviews, it’s hard to believe they’re genuine. They seem robotic and staged compared to the raw, detailed complaints on Yelp. The actual dentist, Dr Naqvi, shoved a metal file into my teeth to file my teeth (that’s expected for your teeth to move around) and without warning me it could hurt, like my tooth shifted. Anyone with a brain would know that type of force would cause ALOT of pain. All my other experiences with dentists are they warn you something might hurt even if it’s a little pinch. This dentist clearly had no regard for my feelings because It was so painful that I involuntarily yelled “Ow!” out loud. I’m the type of person who doesn’t speak up even if I’m in pain, so you can imagine how bad it was. She was obviously rushing. I also got a grey tooth during the Invisalign treatment. I was told to eat with them on and to change them every 4 days and I called Invisalign and they told me that’s not recommended. You should not eat with them on and to change them every 7 days is the minimum…. I’m not saying the grey tooth was Alantis Dentals fault but it makes me wonder. I could see them rushing through treatments to get more sales because that’s clearly their entire motive. My tooth is not dead on X-rays, but it will require internal bleaching to fix. This experience made me dread every appointment. I hate how angry and negative I would get when I had to either schedule and appointment or go in. I hate being negative, I found my self snappy at other customer service reps in different professions and I realized it’s because I didn’t want to get finessed again. I’m so glad to finally be finishing my treatment.

Negative experience: The staff understood that I didn't want to work with their peculiar methods of charging me first for the full service and then billing insurance, with the promise that insurance will send me more money than they charged. The staff understood where I was at but the doctor asked them to call me in any way said she would work with me. However, once at the clinic she refused to show any flexibility and repeated the same story about the payment from insurance etc. After wasting an hour, I decided to call it quits. Please be careful about their billing practices.

Negative experience: Worst dentist and Biggest scammers around. Went here when I moved to the area. They told me I had a cavity and drilled a tooth that already had a previously filled cavity. They drilled down so far that disturbed the root and caused me to need a root canal. Now luckily my previous dentist accepted me back and to this day I still go to them 1hr away. ( i had them do the root canal and they also told me their was nothing I could do because the scam was drilling an old cavity and it was there word against mine.) There was no way that the filling had another cavity. So I'm spreading the word now!!!!

Negative experience: TLDR: They wasted an hour of my time and charged me consultation fee for a service they knew they wouldn't provide. I had composite bonding done to my teeth from a different dentist some years back, I've been noticing some roughness in the bonding so I scheduled a consultation with Atlantis to fix it since I saw on their website they do composite fillings. I scheduled a consultation the day of, and the staff member told me it would only take 20-40 minutes. It ended up taking a bit over an hour and most of it was just waiting around. Since I left in the middle of work I would've just gone back to work after waiting 20 minutes but they charged me before I was even seen by the dentist... I finally go in for the consultation for my tooth, and the hygienist tells me it looks like I might have a cavity on that tooth...I told him I just got a full panel x-ray for all of my teeth two weeks ago, and there is no cavity there. He doesn't seem to believe me and insists on an x-ray anyways...Even though the x-ray was included in the consultation fee, I felt like I was exposed to more radiation unnecessarily. Also they could've easily asked my other dentist to send over my x-rays while I was waiting. 40 something minutes later, I finally get to see the dentist. She looks at my teeth and starts telling me I should get Invisalign to fix my bite, which is not at all what I was even there for. She then asked me where I got my bonding done, and I told her PA. She basically scoffed at the idea that any dentist would do dental bonding...She goes on about how bonding is not a good fix for the appearance of teeth and that it goes against her "philosophy" to essentially fix my tooth via bonding...She said she would only do a full set of veneers lol. She then told me to go back to PA to get my tooth fixed! So basically I went in there specifically for a bonding related issue (and they knew that), but then was turned away because they don't do bonding, even though it says on their website that they do. And yet they had the audacity to schedule me in and charge me a consultation fee. I now understand why there are so many reviews calling this clinic a scam. They have suspiciously stellar reviews that all sound the same, but yelp seems to say otherwise. I would save your time and money and go elsewhere.

Fantastic experience: Dr. Naqvi, Avani, Will and Dan were so kind and gave me a great cleaning and whitening! They’ve also got great prices for out of pocket patients, especially for Invisalign. I highly recommend going there for your dental needs!!!!

Fantastic experience: Dr Naqvi and her team are friendly, accommodating, and prioritize the experience of everyone that walks through the door! They utilize amazing technology like the iTero scanner to show me my bite and how my teeth come together. I would recommend any friend or family member to visit this practice!!!

Fantastic experience: Mariana truly elevates the patient experience. Her warmth and professionalism make every visit a breeze. It goes unnoticed that she handles all appointments and inquiries with impressive efficiency and a personable touch. Mariana’s positive attitude and genuine care for patients creates a welcoming atmosphere that sets the tone for a great visit. She’s a true asset to the team and makes every interaction pleasant and seamless.

Fantastic experience: Uche is always bubbly, she has been so helpful during my time at Atlantis dental! She really cares about her patients. Overall great experience.

Fantastic experience: I am a new patient at the clinic and I was very satisfied and happy with Jasmine's professionalism and kindness. She is very sweet and gentle.

Fantastic experience: This by far is the best dental experience I have had in my life. A lot of people are scared to go to the dentist but if they went to a place as good as Atlantis Dental then there would be no reason to worry. The professionalism and knowledge of the dentist is incredible and the whole atmosphere from the receptionist to how they treat you is beyond amazing. I wish i could get this level of expertise and service in other areas, so to find such an amazing place that I will keep going to and tell all my friends about.

Fantastic experience: The best dental clinic in Framingham and its surroundings, the staff is very friendly and professional, today I started my deep cleaning treatment and I like the result,No pain during the cleaning✌️and I am excited to start my Invisalign treatment, highly recommended Atlantis Dental,front desk and all staff are very friendly and profetional,hightly recommended

Fantastic experience: Sthefanny did a wonderful job and treated me as if I were one of her own. The customer service here is amazing and I can’t wait to come here again!!

Fantastic experience: Atlantis dental is a great office. They really care about their patients and giving the best service. Their staff adds to the positive experience!!!

Fantastic experience: Atalntis Dentals offers such a great service and they really have a hidden gem in Uche. She was soo lovely and really helped me through the process. I will definitely recommend to my friends :)

Fantastic experience: Uche was nothing short of exceptional. She made my experience so easy and comfortable. I knew I was in the right place after I met her. Thank you Uche!