Exceptional Dental of St. Petersburg
Information about Exceptional Dental of St. Petersburg
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-19h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-15h
- saturday: (closed)
Our comment from Best Dentists Club about Exceptional Dental of St. Petersburg:
Exceptional Dental of St. Petersburg is renowned for its friendly and professional staff, who utilize innovative technology to provide dental care that is efficient and comfortable for patients. Visitors consistently highlight the warm, welcoming atmosphere of the office, where they feel at ease from the moment they arrive. The entire team, including Dr. Nguyen and Dr. Delassen, is noted for their attentiveness and dedication to patient care.
Here are some key strengths of Exceptional Dental:
- Exceptional Staff: The dental team is highly praised for their professionalism and ability to create a calm environment, making each visit a pleasant experience.
- Innovative Technology: The practice utilizes modern dental technologies that enhance patient comfort and treatment efficiency.
- Thorough Examinations: Patients appreciate the comprehensive evaluations and clear explanations of treatment plans, ensuring no surprises regarding costs or procedures.
- Pleasant Environment: The office is clean and designed to provide a soothing experience, with amenities that add to the overall comfort of patients.
- Happy Patients: Many longstanding patients express their satisfaction and loyalty to the practice, often mentioning their positive experiences and eagerness to return.
Overall, if you’re looking for a reliable and caring dental practice in the St. Petersburg area, Exceptional Dental is highly recommended for its exceptional service and patient-centered approach.
Services and Treatments
Exceptional Dental of St. Petersburg: Reviews
Fantastic experience: Friendly and professional staff with innovative technology and procedures that get the job done with minimal discomfort. All fees discussed up front, so no surprises.
Fantastic experience: First time with Naomi as my technician. Very methodical, very patient and did an excellent job cleaning my teeth. As always, Dr. delassen did a great job evaluating my dental needs and making recommendations.
Fantastic experience: Love Dr Nguyen. Been going to this practice for 8 years and I find them to be thorough, kind and trustworthy. Can’t say enough good things.
Fantastic experience: Amazing dental experience ! Have been going for three years now
Fantastic experience: Dr Nguyen and her staff made my experience basically painless!! Dr Nguyen is VERY skilled at what she does! I am very happy with her work. And, if I have to have dental work done, I am so glad I found her.
Fantastic experience: I received excellent care for some dental issues and was especially impressed by the patience, professionalism and kindness I received from Dr. Nguyen. If you’re looking for a dentist who makes you instantly calm and relaxed while also giving you great dental care….Dr. Nguyen is the dentist for you. Dental assistants…Stella and Paige….were also great. Five stars ⭐️ ⭐️⭐️⭐️⭐️
Positive experience: update 10/7/25 - They fit me in a few weeks later. I updated review. Sept/2025 - Had to change an appt and said next available was 6 months out! For a regular customer that has been coming for years, that's unacceptable.
Fantastic experience: Absolutely love everything about this office. Upon entering I am greeted by friendly faces every time at the front desk and my wait is never long as they are always punctual. Dr. Nguyen is my dentist and she’s great. Her warm personality and humor really lightens up any anxiety you may have about dental visits. She is extremely honest and doesn’t try to get you to get various procedures done unless it is absolutely deem necessary. Also, I really appreciate how she always tries to do everything possible to resolve an issue before deciding to do a more serious procedure. The hygienists at the office as well are all very nice. I see Lan or Monika for my routine teeth cleanings and both are sweet and thorough! I actually look forward to my bi-annual teeth cleanings because they both make the process very therapeutic. They never scold me for not flossing as much as I should, but always remind and encourage me to do so more diligently. Overall, If you are looking for a new dental office where the entire office staff is professional and friendly, this is the office for you! I’ve never been a fan of going to the dentist growing up, but I actually look forward to all of my visits here because I know I’m in great hands. 10/1/2025: updating to share this dental office is still one of the best in town! The staff is very attentive and checks on you regularly. I recently had an appointment this past week for a procedure and because the staff and doctors work so efficiently with each other, I was out within a reasonable time.
Fantastic experience: This was my first visit to this office. The staff was very professional and respectful . Dr Nguyen was thorough and reviewed my dental history and X-rays. My husband plans to join this office as well.
Fantastic experience: Another great experience! Not only top notch care but a caring friendly environment. So glad I was referred to your practice. See you again soon !
Fantastic experience: I don’t have anxiety about going to the dentist anymore because exams and other procedures have been so smooth at Exceptional Dental. Andrea performed the most gentle but thorough teeth cleaning I’ve ever experienced in my life!
Fantastic experience: These gals are very kind and very professional. 5 stars, homie. Go Birds
Fantastic experience: I had the best experience with one of their newest dental hygienists this week! GRACE!! She’s absolutely incredible with amazing skills in her profession! Thanks Grace! See you next time
Fantastic experience: The staff was AMAZING. The knowledge and time they spent on my exam was exceptional. Im so happy I found them!
Fantastic experience: I had a fantastic experience at this dental office today. The staff was warm, welcoming, and made me feel comfortable from the moment I walked in. The space itself is beautiful, with a calming aesthetic and relaxing vibe—you almost forget you’re at the dentist! They even provide blankets in the rooms, and the chairs are incredibly comfortable. The office uses state-of-the-art equipment, and both the doctors and hygienists were friendly, knowledgeable, and professional. Honestly, it felt more like a spa visit than a dental appointment. If you’re in the Tampa Bay Area, I highly recommend checking them out!
Fantastic experience: I had a wonderful experience here! The staff and doctors are all incredibly thoughtful, kind, patient, and knowledgeable. I always felt comfortable and supported throughout my care.
Fantastic experience: We are very pleased and impressed in our first visit to Dr Nguyen and her very polite, helpful staff. The office is clean and the technology used is first class. We immediately felt welcome, and all our questions and needs were fully addressed professionally, in detail, and sincerely with unusual patience and understanding. Dr Nguyen's ability to speak in Vietnamese to my wife, now in her 80,s, was a great bonus. After some careful searching in St Pete, we know we have found the dental care we want.
Fantastic experience: As some who has sensitive teeth and anxiety over going to the dentist, I am very glad to have found Exceptional Dental. Dr. Nguyen, Kasey, and the whole team are amazing and I highly recommend.
Fantastic experience: I was so impressed from the time I walked in the door until I left. The offices are absolutely beautiful and more importantly, pristine.I was treated with kindness and respect, which is greatly appreciated. Dr. Delassen explained to me the issues with my teeth, devised a plan and put me at ease as to the future of my dental needs! THANK YOU!
Fantastic experience: Upon entering the facility, it was a friendly atmosphere. All staff Ms. Tarshee, Dr. Win, Ms. Laura made me feel at ease and that they were going to help me accomplish the concerns I have. They were very kind, real people and professional. I had an excellent visit.
Fantastic experience: Excellent hygienist and Dr s are grand. No complaints! Jenny,DDS Nguyen treated me like part of the family. Thank s Exceptional Dental! See you in January
Vincent, thank you for taking the time to leave us a review. We love having you as a part of our family! See you soon.
Sincerely
The Doctors and Team at Exceptional Dental
Positive experience: EDIT: They sold me a toothpaste for $36 that I found online for less than $20. Also, I was not informed that this cost extra money until leaving the chair when the toothpaste was already in my bag and I was in front of everyone. Always clean, professional, and gets me in and out super fast! Best dentist experience I have had in a while.
Negative experience: I have always enjoyed visiting Exceptional Dental for my dental needs until this last visit.
Thank you for sharing your feedback. We’re so glad to hear that you’ve enjoyed your visits with us in the past, and we’re truly sorry to learn that your most recent experience did not meet those same expectations. Your comfort and trust mean a lot to us, and we’d love the opportunity to talk through your concerns so we can make things right. Please don’t hesitate to reach out to our office directly and ask for our office manager, Deb. We’d be happy to speak with you.
Positive experience: Nice office and people seem friendly enough, but I can't shake the feeling of being upsold without consent. It seems like they're finding ways to tack on $40-100 per visit with asterisk uncharges that aren't disclosed prior.
Fantastic experience: My visits at Exceptional Dental are always pleasant
Fantastic experience: I liked her. I think I’m her favorite!
Negative experience: This was unfortunately the worst dental experience I've ever had. During my cleaning, the hygienist was cutting into my gums, causing them to bleed. I even mentioned my concern in the moment, saying, “I think you’re cutting into my gums,” to which she responded that the bleeding was due to plaque buildup. In my understanding, plaque removal should not involve cutting into healthy gum tissue. I never saw the dentist, either. There was nothing particularly professional or reassuring about the visit, and overall, I left feeling uncomfortable and dissatisfied. I wouldn’t recommend this practice based on my experience.
We’re very sorry to hear that your visit left you feeling uncomfortable and dissatisfied. Your comfort and trust are very important to us, and we take feedback like this seriously. We want every patient to feel confident in the care they receive from both the hygienist and the dentist.
We would greatly appreciate the chance to speak with you directly so we can better understand what happened and address your concerns. Please reach out to our office manager, Deb, at your convenience for the opportunity to make this right.
Fantastic experience: Always a good experience at Exceptional Dental. Everyone has a very kind and the office is clean and modern.
Fantastic experience: Most honest and upfront dentist I’ve ever worked with.
Fantastic experience: My hygienist is great! Been going to the same hygienist for a couple of years... previous one for several years before she moved. Nice, clean, calming environment, takes my insurance from last 3 companies, been going there for over a decade. Would recommend!
Fantastic experience: Everyone, at Exceptional Dentist, was a true pleasure to connect with. I felt safe and confident in my treatment as well as those performing the services at this facility.
Fantastic experience: Best cleaning I ever remember someone told me it would be awful to eat for a couple days. Had no problem at all just avoided that left side of my mouth as she Instructed
Fantastic experience: Amazing overall experience. All team is just amazing. Highly recommend.
Fantastic experience: Absolutely LOVE this dentist. Very caring and thoughtful. Address all concerns. HONEST. They don't give a 9 page print out of unnecessary work to be done. One dentist recommended ALL of my mercury filling i started getting approximately 50 years ago be removed and replaced with the white filling; not sure of material, but probably porcelain. He said my teeth were starting to crack at filling lines and cosmetically would look better. Most are molars so you don't see them anyway. I had quite a few cavities as a child so you can only imagine the estimate. And, if that wasn't bad enough, they had to be replaced every 8 to 10 years. I begrudgingly let him do ONE. I was there 5 hours with my mouth locked open. When they finished my TMJ was exacerbated and the bite on the tooth was off. They even tried filing it down. I found Exceptional dentist and the dentist said that removing my fillings was not necessary and that some of them last a lifetime. He confirmed none of them were cracked. Had a cleaning and fixed a chipped tooth and left without a page of recommendations. Beautiful, clean interior, offer wine and water. Massage chairs for those waiting for others. On time. Above and beyond in courtesy and accommodating. You will not be disappointed AND, they are very good with pediatric patients and those with phobias.
Negative experience: It had been nearly three years since my last dental visit — not due to negligence, but because of a prior negative experience that left me with lingering anxiety about seeking dental care. When I found your office through research, everything I read suggested your team was understanding, compassionate, and patient-centered — exactly the kind of care I hoped for to overcome my fears. When I made my appointment, I was transparent about my anxiety and dental history. I took a day off work specifically for this visit, believing I would be in good hands. At check-in and again with the clinical staff, I shared my concerns, hoping for a reassuring and patient-focused experience. While the appointment began with routine X-rays, things began to unravel shortly after. The dentist made comments that implied my previous care was subpar, which felt unnecessary and unprofessional. Then came an extensive list of procedures that felt more like upselling than treatment planning. It left me feeling like my concerns were secondary to revenue. The situation worsened when the hygienist came in. I had something scheduled later that day, and we were running late — yet I hadn't even received a cleaning. As I tried to quickly send an email to reschedule another appointment, I was rudely interrupted and asked to stop. That moment broke any remaining trust I had. I was stunned to learn that I wouldn’t be receiving a cleaning at all. This is completely foreign to me; every new patient exam I’ve ever had has included a cleaning. I don’t understand why that wasn’t communicated beforehand. The hygienist’s approach was also rough, and when I flinched in discomfort, I felt more judged than cared for. What followed felt transactional: a treatment plan focused on costly procedures, with no genuine discussion about preventive care — like the cleaning I came in for. By that point, I was emotionally exhausted and declined to return. I was politely ushered out the door, but I felt dismissed — not heard or valued. Your website paints a picture of compassionate care, but my experience felt like a bait-and-switch. I came hoping to be treated as a person with real fears and needs. Instead, I felt like a dollar sign. That kind of environment is exactly what makes people like me — those with dental anxiety — stay away, even when we want to take care of our health. I hope you take this feedback seriously, not as an attack, but as a plea to improve the experience for patients like me in the future. Your practice has the opportunity to make a real difference, but only if your actions match your promises.
Thank you for sharing your experience. We are truly sorry to hear you left feeling disappointed, as it’s always our intention to provide care in a supportive and respectful environment.
As part of our process, we review all clinical and radiographic findings thoroughly during the initial visit so that patients can have a complete picture of their oral health to make well-informed decisions. Our goal is never to cause frustration, but to be honest and transparent in our recommendations and communicate this information respectfully and without judgment.
We also understand how important it is for visits to feel comfortable and well-communicated. For transparency, we do let every new patient who requests a cleaning at the initial visit know that a cleaning is not always guaranteed at the first visit. This allows the dentist to evaluate individual needs and tailor treatment appropriately, especially when more in-depth care may be recommended before a routine cleaning can safely be completed.
We appreciate your feedback and will continue to use it as an opportunity to listen, reflect, and improve the experience for every patient who walks through our doors. We truly wish you the best on your dental health journey.
Negative experience: I strongly advise against seeking care at Exceptional Dentistry—a name that unfortunately does not reflect their service. My experience was marked by poor coordination, misdiagnosis, and what appears to be a prioritization of profit over patient care. During my visit, the dentist incorrectly diagnosed my concern and offered no clear path forward except to schedule four separate follow-up appointments—as a new patient each time—due to their inability to align their hygienist (booked out 6–7 months) and doctor (1–2 weeks) schedules. This is a blatant systems failure and a clear sign of disorganization within the practice. What’s worse is that rather than fix the scheduling conflict or streamline care, they expected me to disrupt my work and personal life repeatedly to accommodate their inefficiencies. It's a model that seems designed to increase billing opportunities—by dragging out treatment and racking up insurance claims and copays—at the expense of patients' time and well-being. This is not just inconvenient. It’s bad practice, and frankly, unethical. If a dental office cannot accommodate its own scheduling or provide consistent care, perhaps they should stop accepting new patients until they can manage their current load responsibly. There is nothing exceptional about this group—except, perhaps, their greed and disregard for patient experience.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations, and we appreciate the opportunity to offer some context that may be helpful.
Due to HIPAA privacy regulations, we’re unable to confirm whether someone is a patient at our office. That said, we’d like to share some general information that may help clarify how we schedule and deliver care.
Our hygienists are typically booked 6-7 months in advance because most of our patients return consistently every 3-6 months for their routine cleanings and maintenance. For this reason, we always try to communicate clearly that a cleaning is not guaranteed on the same day as their comprehensive new patient exam. However, we do our best to accommodate sooner hygiene visits when openings become available due to schedule changes.
We understand that it can be frustrating when multiple services can't be completed in a single visit, especially when you're hoping to address everything at once. While we strive to be as accommodating as possible, it is unfortunately not feasible to complete an emergency exam, a full comprehensive evaluation, a cleaning, and a restorative procedure like a crown all in one visit. This is not a matter of convenience or billing, but a matter of providing each service the time and attention it deserves. Our goal is always to provide safe, thorough, and high-quality care that respects both our patients’ needs and clinical best practices.
Regarding costs, we want to reassure you that whether services are provided in one visit or across multiple appointments, the overall cost remains the same. Charges are based solely on the services provided, not the number of visits.
Regarding diagnoses, we encourage patients to follow through with specialist referrals and compare findings. In many cases, these second opinions confirm the initial assessment. We’re always happy to collaborate with specialists to ensure clarity and the best possible outcome.
We’re truly sorry to hear that your experience left you feeling disappointed. We take all feedback seriously and remain committed to improving our communication, coordination, and overall patient experience.
Fantastic experience: Doctor Nguyen is an excellent dentist. She listens patiently and understands what you need. Dr. Nguyen is meticulous, caring and gentle. She is a perfectionist. Also, the dental hygienist is excellent. After she cleaned my teeth I felt great . Thank You for all your help.
Fantastic experience: Went to exceptional dental for my routine cleaning. Staff is always kind and professional.
Negative experience: My experience through the years: The dentist will not let you choose the color of your crown therefore you end up with a molar darker than the rest of your teeth. When you point it out you’re told it’s natural so no extra work needs to be done. Multiple unnecessary fillings on one tooth to color match because they couldn’t get it right or shaped correctly many times. Very unprofessional and rude desk service staff. Random cancelations on set appointments from months prior. Change of hours without notice and cancelation of appointments due to it without rescheduling opportunity any time in the following 6 months. Wrong hours still advertised online. “Lost opponents” on their system after having confirmation.
Thank you for sharing your feedback. While we cannot confirm or deny any individual’s patient status due to HIPAA, we want to take a moment to address the concerns you’ve raised.
Our practice encourages patients to provide input on crown shades, and we strive to ensure the final outcome meets both clinical and esthetic expectations. We understand how important these details are and welcome open communication during treatment planning. We’re sorry to hear that we didn’t meet your expectations.
Regarding scheduling, our hygiene department is often booked out several months in advance, and we recognize how frustrating it can be when appointment times need to change. While we do our best to minimize disruptions, there are times when adjustments are necessary, and we sincerely regret when this causes inconvenience or disappointment.
We take all feedback seriously and continuously work to improve both our clinical and front desk experiences. Thank you again for taking the time to share your thoughts.
Fantastic experience: Love this practice. So professional and so many Smiling faces
Fantastic experience: They are the best ! Both doctors are kind , caring and thorough . The staff is great as well .
Thank you for the 5-star review, Loren!
Best Regards,
The Doctors and Team at Exceptional Dental
Fantastic experience: Everyone in the office is cheerful, helpful and professional, every time. I had to cancel my regular cleaning but they were able to work me in a couple weeks later. The new cavitron device makes cleaning a breeze. I highly recommend this dental practice!
Fantastic experience: The lobby was clean and welcoming, and the staff made me feel very comfortable, as the dentist office scares me. I would definitely recommend going here if you’re looking for a dentist.
Fantastic experience: Simply exceptional service! One of the best dentists in St Petersburg.
Thank you for the 5-star review!
Best Regards,
The Doctors and Team at Exceptional Dental
Fantastic experience: Great experience for my first visit. Dr Nguyen And her staff are all incredibly sweet and thorough!
Fantastic experience: Exceptional Dental was hands down the best dental visit I’ve ever had. A heartfelt thank you to all the staff there! You are appreciated!
Fantastic experience: Exceptional Dental was great. They got me in last minute for a cleaning due to a cancellation. The staff is always pleasant and took great care of me. Highly recommend this office to anyone.
Fantastic experience: The absolute best dentist, dental hygienist and staff. I always feel comfortable and respected at Exceptional.
Fantastic experience: New customer. So far very pleased. Just completed major restoration ( two crowns, bridge and fillings.) The staff and my dentist were great.
Fantastic experience: Staff is friendly and thorough. Office is always kept clean! I’ve had several hygienist there that are great. My last visit, I had Laura and she was very thorough and made sure I was comfortable the entire visit. Both the hygienist and the dentist are on top of my X-rays and don’t hesitate any questions or concerns I ever have. Highly recommend this office for your dental needs.
Fantastic experience: The entire staff is always very professional and provides excellent dental care!
Fantastic experience: Exceptional dental speaks for its self. Dr. Nguyen and her team were very kind and thorough through the entire process. Very clean and welcoming atmosphere. Highly recommend.
Positive experience: Overall very pleased, tho wonder if they're pricing is high.... All staff are professional. As like i any org, some better than others. Today had an educational cleaning... I'll change who there I'll request as Hygenist, as woman today was a better communicator w/ me....
Fantastic experience: While vacationing near St. Petersburg I broke two teeth! Clearly an emergency situation. I was referred here by friends and was not disappointed. They got me in quickly, treated me like gold, all staff were informative about the process and were quite gentle in their treatment of me. I highly recommend Exceptional Dental of St. Petersburg and will be sure to go back to them as needed.
Negative experience: I am disappointed in that the only work done was cleaning. There was no XRay or examination by the dentist even though I informed the hygienist that a large chunk of one of my molars had broken off and was painful. She identified the tooth in question and said that the dentist would be notified. However, again there was no review by the dentist and I was not scheduled to see the dentist until December 2025. I am confused as to why this appointment only resulted in cleaning and not an x-ray or again examination by the dentist. Please let me know what can be done. Thank you, Robert Buchanan.
Fantastic experience: Fantastic customer service and care. Thank you Exceptional Dental for fitting me in last minute to address my concerns before an upcoming trip!
Positive experience: It has changed. The staff was nicer there before now,I miss Rachel. Therewas no communication with what they were doing left me in the room for 20 minutes then no personality at all. Very disappointed
Thank you for your feedback, Trish. We’re sorry to hear that your recent visit didn’t meet your expectations. We understand how important communication and a warm, welcoming environment are to our patients. While your appointment was with our Doctor and one of our experienced dental assistants—not hygienist—we appreciate you sharing your thoughts and will use them as an opportunity to improve. We value your loyalty and hope to provide a better experience at your next visit.
Kind Regards,
The Doctors and Team at Exceptional Dental
Negative experience: Terrible dentist, scheduled for a cleaning and after I went they said it was only for a check in and their first available cleaning was 6 months later! This is unacceptable and they should not be able to get away with this. Go elsewhere!
Fantastic experience: Had the pitting of my two front teeth at the gum line repaired. WOW! They look amazing. Like brand new! I only wish I had a before picture to show you.
Fantastic experience: Excuse me, could I have a few minutes of your time to speak about our savior of teeth and smile? Great group, great treatment, definitely recommend!! ⭐️
Fantastic experience: I feel very comfortable at Exceptional Dental, Dr. Nguyen is awesome so personable, we talk and laugh, she puts me at ease when she’s working on my teeth, her assistants are also awesome, they seem to know what to do before they are asked, and, they display great teamwork. I am very happy I found them, they have been a wonderful benefit to my well being. Thank you all so much, and I can’t forget about the front desk they are excellent.
Fantastic experience: I chipped a tooth. They scheduled my appointment the next day. When I went, I was seen promptly. The Dentist was knowledgeable, gave me my options and an estimate which I felt was fair and fix my problem all inside of an hour. I was impressed.
Fantastic experience: The nicest and most professional staff you will see in any medical/dental office. They make you feel welcome and are very considerate to those of you that are like me that are terrified to go to the dentist. I hadn’t been to the dentist in years due to phobias, they put me on a plan to take back control of my dental health and I couldn’t be happier with them.
Fantastic experience: Paige was an absolute joy! She made the experience 10/10. Ive been coming since I was a kid, This business always hire the sweetest yet hardworking people in the world.
Fantastic experience: After 9 visits over the past 5 months, and many years of work, I can say from experience that Dr D and the entire staff are so professional, friendly , and make my visits as comfortable as possible. If you could see my teeth and my smile now! I love it. My fear of dental work never arises. I always feel comfortable!
Fantastic experience: I had a new dental assistant today I believe her name is Cheryl ...she was FANTASTIC!!!! I have had much work done on my teeth and I have quite a phobia about going to the dentist. She understood my trauma and was quite thorough and concerned about my level of comfort. I appreciate her professionalism and dedication to her profession. I have been coming to Exceptional Dental for 14 years...I was one of Dr. Sexton’s first patients when he was in the strip mall on 4th street! Please keep Heather in your practice and I hope she will be able to clean my teeth again...I am extremely pleased!!!!
Thank you for the awesome review, Maureen! You made Heather's day! We are so lucky to have her as a part of our team and will be sure to have her as your hygienist from now on. Thank you for your loyalty all these years!
Kind Regards,
The Doctors and Team at Exceptional Dental
Fantastic experience: First time to visit and they were able to fit me into their tight schedule so that I could see about a crown. They made me very comfortable and took me right back in for some final adjusting to make it perfect.
Negative experience: Stunned by the fact I couldn’t get a regular cleaning I was not informed before hand that my insurance didn’t cover all of the X-rays 18 plus a 360 is a bit much nor was I told what a deep bacterial cleaning required (numbing) Insurance covered almost none and even though I was willing to return for the deep cleaning when I had time I was denied a basic cleaning. Unheard of and utterly ridiculous
Fantastic experience: By far the best dentist experience I have had. Been here twice and the price and service is always great. 10/10 recommend
Negative experience: My hygienist was friendly but was extremely rough and rushed. When she polished my teeth, she ran across all of them and instead of going one by one and she put it in full speed. When she flossed my teeth, she was rushing.
Thank you for your feedback, Donna. Patient care and service is of the utmost importance to us and we regret that you were not satisfied. Please allow us the opportunity to provide you with the exceptional service we strive for. Please call us at 727-388-3429 and ask to speak to our office manager, Deb. We look forward to hearing from you!
Fantastic experience: Dr. Nguyen is very knowledgeable and professional. She takes the time to explain the procedures explicitly and answers all of my dental questions and concerns. Very nice and personable.
Fantastic experience: Brilliant professionals, very relaxed atmosphere, with modern tools and methodologies to dental hygiene. I cannot recommend it enough.
Fantastic experience: I was there for a cleaning, x-rays and Dr check. The hygienist did a great job. She was very through cleaning my teeth and checking my gums. The x-rays are much more comfortable and faster than the old way. They have the newer type unit that takes seconds. The operator stays and doesn't have to leave the room, so you're not ever left holding the uncomfortable film in your mouth each time she leaves the room. The dentist is very nice. She checked my mouth and adjusted my bite so my teeth hit more evenly as I had requested. I had a very good experience.
Fantastic experience: My mother’s experience at Exceptional Dental was Excellent! Dr Nguyen is very personable and professional. Her Assistant was very knowledgeable and professional. My mother was very pleased with the service she received.
Fantastic experience: Endured my first visit here and I was blown away by the customer service the individuals Alex at the front desk and Paige, the Dental Assistant displayed for me. Engaging, friendly and a pleasure to be in the environment of helping hands. You two set a new standard!
Fantastic experience: Very professional. Took time to explain everything. Friendly and personable. Short wait time. Fell like I am working with a group that knows what they are doing.
Fantastic experience: I recently started with Exceptional Dental and I’ve found the staff very professional and pleasant. I am confident that I will get the care I need there! I’m extremely happy with how gentle and caring they are and I love the results!!!
Fantastic experience: I recently visited Exceptional dental, and I highly recommend them. From the moment I walked in, they created a warm and welcoming atmosphere that instantly put me at ease. Their professionalism and attention to detail was truly exceptional. My hygienist’s technique was nothing short of excellent. She gave me good advice and tips. I left feeling completely Satisfied with my cleaning. I’ve also had the pleasure of meeting one of the owners. She helped me when I needed a crown a few years ago. Thank you, Dr. Nguyen. If you’re looking for a dentist office that truly listens and answers any questions you may have, and delivers incredible results, Exceptional dental is the place for you. I’m so grateful to have found them. I booked my next appointment, and looking forward to it.
Fantastic experience: Visit was efficient, and they were able to address problem quickly. Very happy with Exceptional Dentistry as our Dentist. Highly recommend.
Fantastic experience: The dental hygienist, Naomi, was fantastic during my recent dental cleaning. She was thorough, professional, and made the entire process comfortable. The front office staff was welcoming, and the office itself is really nice with a modern, clean design. The dentist’s exam was comprehensive, and I appreciated how detailed they were. Overall, a really positive experience. I would definitely recommend Exceptional Dental to anyone looking for a reliable, professional dental practice.
Fantastic experience: A fantastic experience! The staff helped me with an appointment for an agonizing cracked tooth the following day and were fast and efficient with my options. An incredibly clean practice with state of the art technology. The Dentist was empathetic and knowledgeable. I was really impressed and would highly recommend them!
Fantastic experience: I am a new patient with 2 visits so far. A treatment plan was developed for my care and after the first visit. I am satisfied with the practice, all the staff are friendly and professional.
Fantastic experience: I went to Exceptional Dental because I was not happy with my former dentist and Dr Nguyen was recommended to me. The treatment I needed was explained to me with options and pricing, which I appreciated. There were no surprises. I was very pleased with the care I received and will make this my new dental practice.
Fantastic experience: I've been going to Exceptional Dental for 14 years and I've always had the best of care. The staff goes above and beyond to make sure you are comfortable.
Fantastic experience: A great experience for my first visit. They go above and beyond for your comfort and ease. Very glad I was referred there. The text communication was good. Rachel did an awesome job. Such care with my polishing. Listened and responded to my questions about my crowns. So glad I chose this practice.
Fantastic experience: Dr Delassen and Paige did an excellent job, well detailed and informative they informed me of every next step of the step of the process you can tell Paige loves what she does she goes above and beyond when it comes to the details I spent more time on the chair but it’s worth it, well done, I highly recommend Dr.Delassen and Paige. Kemo Sejdic
Positive experience: I really like Dr. Nguyen personally, but the office is way too busy for uninterrupted appointments, or to get you back in for urgent visits when needed. There tends to be long wait times because they treat multiple people at a time. I got composite bonding done on 3 teeth last Monday after finishing Invisalign treatment, and I’ve been dealing with bite issues and discomfort, which I feel is due to too many interruptions during our scheduled time. One of the teeth that was bonded also chipped the very next day, and in my opinion I should have been able to come in within days to have it fixed. I was able to get an appointment 10 days later only because I called them 3 times stating how uncomfortable my teeth were. Initially they had only offered me an appointment for the first week of January which is actually insane. So depending on your dental needs, this office may be too busy for you.
Fantastic experience: Going to the dentist is not my idea of a good time. I am trying to get healthy, so I made an appointment, and everything about this place was very nice. Stella took me back and she calmly explained how everything worked. Dr. Nguyen was amazing. I actually left the appointment not only relieved but anxious to start a healthy new outlook on my teeth.
Fantastic experience: Exceptional Dental has the most friendly, helpful staff imaginable. It is always a pleasant experience when interacting with anybody in the office. My hygienist, Rachael makes every visit stress free and I would give her my highest recommendation without hesitation!!!
Fantastic experience: Been coming here for about a year and a half now and had a bad case of sticker shock when I needed some oral surgery and my insurance seemingly sucked. Today after my regular cleaning, their office manager came and spent time explaining my insurance benefits and options to get the needed work done and got me scheduled on short notice for it. Exceptional Dental really is exceptional. The way my stress level dropped after that explanation was incredible. Thank you!
Fantastic experience: Exceptional service. I appreciate the ability to complete paperwork online before my appointment with no additional paperwork needed at the appointment, a rarity! Top notch dental technology (xray equipment etc) was fantastic. Dr. Thuy Nguyen was thorough with an excellent patient manner. There was no upselling either. Great staff and technology. I've been to multiple dental practices and have finally found the one.
Fantastic experience: Same top-shelf experience each visit. My kids, husband, and several friends have switched to this awesome practice. Always a fantastic experience! Dr Delaussen is phenomenal and the staff are so friendly and professional. Love Exceptional Dental!
Thank you for the great review, Nicole! We love having you!
Kind Regards,
The Doctors and Team at Exceptional Dental
Fantastic experience: My experience at Exceptional Dental was a "5" all the way. Everyone was pleasant, professional and calm. I understood what I needed to have done and the fees were clearly explained. I would highly recommend Exceptional Dental to anyone. They're a very caring group.
Fantastic experience: I’ve had a great experience over the last year here. I unfortunately ended up having several issues after neglecting the health of my teeth for several years, but Dr. Nguyen, Dr. Delassen and the rest of the staff took great care of me in getting my oral health back on track! They were also very quick to schedule me in if something wasn’t feeling right. Would definitely recommend
Fantastic experience: I made a new patient appointment with them about 3wks ago. The fact they got me in so quick as a new patient was awesome! When I got there, I was greeted by the friendly ladies at the front. Paige called me to the back to do my exams and xrays - and she was AMAZING! Paige was super quick and literally talked me through the whole process and got the xrays on the first try! Dr. Nyguen came in and was absolutely amazing! To have a Dentist fully listen to you and your goals with your teeth was so relieving! She came up with an exact game plan for me! Highly recommended!
Fantastic experience: My mom, husband and I have all enjoyed getting dental work done at Exceptional Dental (if there is such a thing as enjoying dental work). The staff is truly exceptional and we love Dr. Nguyen. Everyone is polite, professional, and cares about the comfort of their patients! Highly recommend this practice!
Fantastic experience: I had an issue come up while visiting St. Petersburg. I found this practice through a Google search. They are professional, personable and the office is very nice. Dr. Nguyen was thorough and explained everything well. I would definitely continue with this practice for any dental needs.
Fantastic experience: My baseline new patient exam was the most comprehensive I've ever had! The high tech 3D scanner was quick and easy. It identified bone loss and other defects. Most of all, the dentist identified tiny cracks beginning in two teeth that need monitoring. I had lots of questions and he answered everything satisfactorily and in detail. He even had a little wand with a camera on it and he showed me the cracks on a 55 inch tv right in front of me. Paige, the hygienist, has a great personality and went over my dental care plan with me. The front office staff, Alex and Bren, are wonderful and were very much the reason I chose this dental practice.
Fantastic experience: I saw Dr. Thuy Nguyen as a new patient and she was wonderful! She was friendly, warm, genuine, patient, and thorough. She answered all my questions and went through each imaging to discuss the issues I'm having with my teeth. Sally, the dental hygienist did a great job. Stella, the dental assistance was wonderful. The front desk staff was fantastic, too. The check-in process was easy. I will definitely recommend Dr. Nguyen and her staff to those who are seeking dental care!
Fantastic experience: I discovered this dentist when I took my kid there. I was so happy because I'd been going somewhere else for years that I really didn't like, but it was convenient and I was lazy. Now we both go to Exceptional Dental. The staff is nice, attentive, and professional and they seem happy to be there. The facilities are lovely. It feels like you're getting thorough treatment and they're not trying to upsell you on cosmetic stuff. Glad to have found them.
Thank you for the 5-star review, Jenny!
Best Regards,
The Doctors and Team at Exceptional Dental
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