iSmile Orthodontics - Yonkers

iSmile Orthodontics - Yonkers
169 Park Ave
10703, Yonkers
+1914-965-4233

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-13:30

iSmile Orthodontics is the leading orthodontist in Yonkers, NY, proudly serving nearby areas like Riverdale, Hastings-on-Hudson, Bronxville, Mount Vernon, Tuckahoe, and Eastchester. We offer a wide range of orthodontic services, including Invisalign, braces, clear aligners, and early orthodontics, for patients of all ages. As top 1% providers of Invisalign and Invisalign Teen, we provide complimentary consultations to create personalized treatment plans tailored to your needs and budget. If you’re searching for an "Orthodontist near me," our expert team is here to help you achieve a confident, healthy smile. Don’t wait—schedule your free consultation today with Yonkers' trusted orthodontic professionals at iSmile Orthodontics!

Our comment from Best Dentists Club about iSmile Orthodontics - Yonkers:

iSmile Orthodontics in Yonkers is renowned for its friendly and professional staff, providing exceptional orthodontic care.

Patients consistently express their appreciation for the welcoming atmosphere and knowledgeable team members, particularly highlighting:

  • Brian, the office manager, who is noted for his attentiveness and helpfulness in exploring treatment options.
  • Dr. Enzo, who demonstrates a quick, detailed approach and enthusiasm during consults, ensuring patients feel comfortable and informed.
  • The overall cleanliness and efficiency of the office, which contributes to a positive experience during visits.
  • The staff's ability to accommodate different schedules and provide flexible payment options, making it accessible for families.
  • They create a supportive environment for patients, especially children, helping them to feel at ease during their treatments.

Overall, iSmile Orthodontics provides a comprehensive and enjoyable experience for anyone seeking orthodontic care, making it a highly recommended choice for families in the Yonkers area.

iSmile Orthodontics - Yonkers: Reviews

4.3/5 (199 Reviews)
Ahrefa Ali 2 months ago

Fantastic experience: Everyone here is very friendly and nice. The best!!

Courtnay Reed 2 months ago

Fantastic experience: Brian is always very helpful and nice. He knows everything about what you need and is always willing to help with exploring options that work best for you. Thank you, Brian for making my braces journey easy!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Courtnay! Thank you for sharing your experience with us! We are glad Brian was able to make your braces journey easy! We appreciate you for choosing iSmile Orthodontics as your trusted orthodontist.

Grease Trap LLC 2 months ago

Fantastic experience: Brian is super helpful and understanding. He works well with all the patients and very knowledgeable about your treatment plan.

jeralynn 2 months ago

Fantastic experience: he’s always been very welcoming and a good person

Patricia Almontemedina 3 months ago

Fantastic experience: Dr. Enzo was very helpful and showed enthusiasm when we met. I didn't have to wait for more than 5 minutes and he was quick and detailed when it came to explaining the process and procedures.

Joelina Bello 3 months ago

Fantastic experience: Brain is Really nice and professional, I love it!

Sergio Martinez 3 months ago

Fantastic experience: Great office. Very informative the staff. Office manager is great at explaining the process.

Faith Ariana 3 months ago

Fantastic experience: The doctor was out but Enzo helped me get new retainers pretty quick! The staff is amazing :) !!!

Sha-Keen Liles 3 months ago

Fantastic experience: Enzo was a great help very pleasant worker

Raphael Anil 3 months ago

Fantastic experience: Efficient and quick visit. Enzo was very knowledgeable and covered everything.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your kind words, Raphael. We're thrilled to hear that your visit was efficient and that Enzo provided you with valuable information. We look forward to seeing you again!

Angel Vasquez 3 months ago

Fantastic experience: Everyone is kind and they always get the job done and on time, I love coming here!

Julio Elvir 3 months ago

Fantastic experience: Ismile is a great place to make your teeth look amazing. Every person I have met here at ismile have made me feel like belong making my smile come out.

Amy Cavallo 3 months ago

Fantastic experience: Very good service!! I was treated so well by the office manager Brian. I would definitely recommend coming here.

Abishay Dyer 3 months ago

Fantastic experience: If you’re looking for the best experience where your orthodontic treatment is concerned Ismile orthodontics -Yonkers is the best way to go I had the pleasure of meeting there awesome team they have there I spoke with Brian initially he made the transition to the chair and my check out process very smooth. He was super sweet and very professional Overall experience 10/10

Genesis Lopez 3 months ago

Fantastic experience: The staff are all pleasant and they have great service.

Neil Nuguid 3 months ago

Fantastic experience: Allen is incredibly professional and personable. He takes his time to explain everything clearly and makes you feel comfortable throughout the whole process. You can tell he genuinely cares about his patients and their results. Definitely one of the best orthodontic experiences

Cesar Benitez 3 months ago

Fantastic experience: Amazing work and I loved it!! Thank you so much !!

Massiel Estevez 3 months ago

Fantastic experience: Amazing office with a great staff who works efficiently and fast. Office hours are very flexible, they offered payment plans and have many different locations. Ask for Brian he will assist you with any info you need. Love I smiles

Aisha Camacho 4 months ago

Fantastic experience: perfect , few months and already see a big difference

Jerson Barragan 4 months ago

Fantastic experience: Best place to go for braces , ask for Brian very professional and kind

Maria Garcia 4 months ago

Fantastic experience: When I come to Ismiles with my son, Brian always makes us feel comfortable .. I recommend this office to everyone I know .. We look forward to all our visits there !

Yasmin Polanco 4 months ago

Fantastic experience: Brian has been I very helpful doctor ❤️

amelfy collado 4 months ago

Fantastic experience: Brain was great was extremely helpful!!

Wilfrayni Chavez 4 months ago

Fantastic experience: Very friendly place. I’ve been going here for years and Brian is one of my favorites! Always attentive and making sure everything is good!

Melo 4 months ago

Fantastic experience: I love this office, they always take great care of their patients, Brian is the best!

Jasbenie Espinal 5 months ago

Fantastic experience: Bryan is extremely efficient, and Elias is very precise in his work. I also love how clean the office is and the great care they provide.

jazmin cruz 6 months ago

Fantastic experience: Very pleasant experience at this orthodontics office ! The whole staff is very friendly . From the front desk with Bryan to the team getting my daughters teeth worked on . What I like best about this place is how welcoming they make you feel , which plays a big part in the experience for the patient all together . My daughter is already not looking forward to the appointment and what has to get done , so the fact that the team here is so welcoming and reassuring; constantly asking if the patient is okay during the procedure ; is exceptional service to me. We got assisted by Elias today , Not to mention the cleanliness of the office overall, also happy and comfortable with . Will definitely be recommending this site to family and friends .

Brianna Bandera 7 months ago

Negative experience: I did a contract with them for my daughter to get braces and I live in another state. I specifically told the manager or whoever BEFORE I signed any contract that I can only take my daughter on Saturdays because I live in another state, she said it was not a problem. It started off great! But then they would say there wasn’t any Saturday appointments available so my daughter was being seen almost every 3 months and she was supposed to be seen monthly. So I changed orthodontist and I’ve been trying to get my daughters information and I still almost a year later and no paperwork and my daughters teeth are shifting

Tkeynah Binyamin 7 months ago

Fantastic experience: Excellent experience at this location! I previously got a bonded retainer here 3 years ago and needed to return for a new plastic retainer today. The staff were all pleasant including the front desk, assistants, and doctor. This is my go to place to keep my smile looking beautiful. Thank you!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Tkeynah! Thank you for choosing iSmile Orthodontics as your trusted Orthodontist in New York. We are very happy to hear that we were able to help you ensure your smile stays beautiful. Thank you again for sharing your experience and the five-star rating!

Dinora Regman 7 months ago

Fantastic experience: I highly recommend the Ismile Yonkers office! The dental hygiene staff is very knowledgeable, respectful and caring. The braces/Invisalign process is explained in easy to understand language. The payment plans and appointments are very flexible. And there is just a great vibe (and music)as you step into their office. These are the only appointments that my teens don’t complain about. So that tells you a lot! My teeth look great after my Invisalign treatment and my teens are also seeing great results. I must also commend, Brian the office manager. He answers all of my questions patiently, and coordinates my children’s appointments so that they are seen within the same time frame. A huge plus for busy moms! Dr. Chung, the orthodontist is also amazing. He explains treatment options without any pressure and never rushes to get to the next patient. He even remembers my children’s names!! This office is the place to be for orthodontic care!!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!

Sylvia Ovalles 7 months ago

Fantastic experience: Dr. Safari and Bryan have been super helpful and attentive. Both my daughter and I are super happy with our results so far. Definitely recommend this place to start your braces/invisalign journey.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Sylvia! Thank you for sharing your experience with us and for choosing our office for your family's orthodontic treatment!

Liz 8 months ago

Fantastic experience: D.r John Habib, HE REALLY IS THE MOST AMAZING DENTIST THAT CAN POSSIBLY EVER EXIST. HE HAS GOOD RECOMMENDATIONS AND DOES NOT CARE ABOUT MONEY. HE CARES FOR YOUR HEALTH AND FOR YOUR HAPPINESS. HE REALLY ATE doing the veneer!!!

Yasmin Almonte 8 months ago

Fantastic experience: I went in today, 7 months after getting my braces off, because I lost my retainer and noticed my teeth had shifted. Brian took care of me and honestly went above and beyond—he made sure I was able to see the doctor for an evaluation even though it was late in the evening. I really appreciated the extra effort, especially when I felt like all was lost! The doctor explained to me the different options I had to get my smile back and made me feel at ease. Shoutouts to Brian as well as the team who truly care about keeping your smile looking great and making sure you're taken care of, even long after treatment ends. Highly recommend iSmile Orthodontist!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Yazmin!
Thank you for sharing your experience, we are glad to hear that our team was able to get your smile back on track. We appreciate the feedback and thank you for choosing iSmile Orthodontics to achieve the smile you wished for!

Astor Alvarez 8 months ago

Fantastic experience: Great experience! Bryan was the best! Very friendly, cordial, and explained all the options available. Dr. G is an amazing Dentist!!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Astor!
Thank you for sharing your experience with Bryan and Dr. G, we are glad they were able to provide you with a great experience. We hope to see you soon!

ivy 9 months ago

Fantastic experience: I had a great experience at iSmile, and I want to give a special shoutout to Brian at the front desk! From the moment I walked in, he was warm, professional, and very helpful. He made the check-in process smooth and welcoming, answered all my questions with patience, and had such a positive attitude the whole time. It really makes a difference when the first person you interact with is so kind and attentive. Thank you, Brian, for making my visit even better!

Alisa Rojas 9 months ago

Fantastic experience: Bryan was very friendly, the service was very good and the doctors are very professional, I definitely recommend it.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Alisa!
We are happy to hear that you had a good experience, thank you for choosing iSmile!

sam meregildo 9 months ago

Fantastic experience: the staff was so kind and patient. i felt comfortable at all times voicing my needs and concerns as they were resolved quickly, plus everyone was welcoming and very accommodating. this was genuinely one of the best experiences i’ve ever had at a dental office, my treatment went without a hitch and i love the smile they gave me. you can tell the team truly cares about their patients and the work. love Brian too, coolest person there.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Sam!
We are so happy to hear you love your smile and loved your experience just as much! Your feedback is greatly appreciated. Keep smiling!

noor khuram 11 months ago

Fantastic experience: i went in for a consultation got my braces the same day 10/10 experience the staff was lovely def recommend!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your wonderful review, Noor! We're thrilled to hear you had a great experience during your consultation and received your braces the same day. Your recommendation means a lot to us! We look forward to serving you again.

JEAN PARKER 11 months ago

Negative experience: Waiting nearly 3 hours to be seen. Waiting room empty. Nobody is responding..I'm a disabled senior citizen. Very disappointed . They called everyone except me

Lawford Campbell 11 months ago

Fantastic experience: This place is soo amazing and they treat all patients with care and loyalty , please come here , and Brian is thee bestttt !!! I love this place !!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your wonderful review, Lawford! We're thrilled to hear that you had such a positive experience and appreciate your kind words about our team, especially Brian. Your satisfaction means a lot to us. We look forward to seeing you again!

Ciara 11 months ago

Fantastic experience: i love this this place so much , and the customer service ESPECIALLY Brian , hes so kind . ANDD theres wifiiii , freee wifiiii !!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your wonderful review, Ciara! We're thrilled to hear how much you love our place and appreciate your kind words about Brian's service. We’re glad you enjoyed the free Wi-Fi as well! We look forward to seeing you again soon!

Karina Martinez 1 year ago

Negative experience: They use to be very good and professional and now it’s just a waste of time .I wouldn’t recommend this office .

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Hi, Karina! We are sorry to hear that you did not have the best experience. We at iSmile Orthodontics strive to not only provide the best orthodontic treatment, but we also aim to provide the best service possible. We would love to hear more about your experience so we can make the needed changes. Please email us at: [email protected]

Anthiou Sarr 1 year ago

Negative experience: I went for a consultation for my son who is autistic. I decided not to go ahead with the braces as my son wasn’t ready. They told me that in order to lock the price, I needed to leave my credit card number, in case my son changed his mind. So imagine my surprise when I couldn’t get my money back. But that’s not even the worse of it: They gave my credit card info to their financial dept who sent me a text telling me they will deduct monthly fees for braces he never received. I have been calling every day but I am being royally ignored. I will never let them get away with it. This is ridiculous. So let this be a warning for anyone who is interested in their “services.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We sincerely apologize for the inconvenience you experienced and appreciate you bringing this to our attention. For further assistance, please call our office. We want to ensure your concerns are addressed.

Jacob Matos 1 year ago

Fantastic experience: All the staff and doctors are extremely professional. J who takes the scans and xray pictures is cool, kind, and professional. Never had a problem at this location. I would highly recommend!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your kind words about us and our staff!

Alex Santos 1 year ago

Fantastic experience: Great people, full of love and respect for all clients. 10/10 fully recommend!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your kind words about us and our staff. We work diligently day in and day out to provide the best patient experience possible, so it’s wonderful to hear when we meet our goals!

Shavee Palmer 1 year ago

Fantastic experience: Staff are super friendly and kind to my children! Edelisa and Jeriel were amazing! They were helpful with their first time receiving braces! I would definitely recommend ismile on park Avenue!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!

Eunice R 1 year ago

Positive experience: Very kind, and attend really good. My daughter was very excited and content with the care.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!

Miss Solis 1 year ago

Negative experience: Everyone was kind and helpful. Mostly efficient service. But the hygiene standards here really turned me off. The place looks clean to the eye but not everyone is wearing PPE while doing things in your mouth, I saw someone put their PPE on in the wrong order (gloves then mask), not hand washing before clients etc. Would be nice to see that people working inside your mouth make it their mission to provide 100% cleanliness and compliance with best practices. It's a shame because I otherwise liked the vibe of the office, but hygiene is paramount to me in a medical office. Sadly won't return. Hope I didn't catch anything while in there but this was my only choice for a quick visit.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are sorry to hear this. It is our goal to give each patient the best experience possible. If you would like to discuss further, please call our office.

Green Lyf 1 year ago

Negative experience: Duway and Brian the managers strung me along for 8mths only to charge my insurance double the cost of what al the neighboring competition charges. DO NOT GO HERE! DO your hw and go somewhere nearby, as these people double and triple charge! The managers are not forthcoming unfortunately.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are sorry to hear this. It is our goal to give each patient the best experience possible. If you would like to discuss further, please call our office.

Deus Est Primum 1 year ago

Negative experience: Terrible practice on the clerical aspect. Managers are not accommodating and worst part is they charge SIGNIFICANTLY more than all of the other orthodontists. I am extremely curious if Dr Steve the owner is aware of how his practice is being run or not at this location!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are sorry to hear this. It is our goal to give each patient the best experience possible. If you would like to discuss further, please call our office.

jatna paulino 1 year ago

Fantastic experience: Had a consultation at this office and was very pleasant. Staff was very friendly Noel explained the process well and I liked that he was honest about finances

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Amazing feedback. Thank you for the 5-star review, Jatna:)

Soul Santos 2 years ago

Negative experience: I don’t usually do reviews but this place has the worst financial team to write up contracts and I’d advise anyone to find a different office. I started my treatments back in 2022 and the women who did my contact must have been stealing from the company and so the money I put down was never credited to me. Not to mention they don’t really care what you want your smile to look like it’s what the doctor wants. Any concerns you have will most likely be put on the back burner… I regret spending $6,620 and counting with this office. I don’t know why anyone would subject themselves to walking into an office where nurses seem very judgmental and full of themselves except for a select few. Given the chance again I rather have driven into the city to a place that cares for my wants and needs than deal with this place ever again. Needless to say I rather mop the Pacific Ocean with dollar tree lashes than spend one more dime on this facility.

Julie Nieto 2 years ago

Fantastic experience: They did my braces beautifully and it did not hurt at all.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for the fantastic review! We appreciate you choosing our office and look forward to serving you for many years to come!

Maria Flores 2 years ago

Fantastic experience: Amazing vibes!!! Brian made sure we were taken care of!!! Jeury you rock with them pics!!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you! We are here to serve you anytime!

Skilynn Delatorre 2 years ago

Fantastic experience: I came in for a consultation and the staff were extremely nice. My mom had questions and they answered leaving us with full understanding. Thank you!

MarvNoGood 2 years ago

Negative experience: my end result was not what I expected. Some teeth on the bottom were still misaligned and on the top as well. I’m guessing they couldn’t fit along with my wisdom teeth but this was not disclosed at the beginning of my treatment. When removing the braces the Ortho was extremely careless, when I got home and removed my retainers, there were swirl marks on my front teeth from when he removed the brackets and glue. Also the retainers that are given to you at the end of the treatment are very sloppy and clunky, I had to do adjustments to them myself when I got home. They don’t give you the option of getting permanent retainers when the cost is the same as the clear ones when you have to replace them. It’s a busy office so you’re just a number, wish I would have gone somewhere else that was more professional

Toya Elliott 2 years ago

Fantastic experience: Great service! The staff is very friendly and respectful. Ashley is very pleasant and a great communicator at scheduling payments and etc. -Paige E

J D 2 years ago

Negative experience: The overall appt was okay and somewhat professional. The rep that took my appt got the date mixed up, no biggie. Than the antics of even getting the kids involved with a basketball raffle is catchy. BUT!!! Needless to say, I haven't heard back from the office since our appt a month ago about getting braces on my child. I called to get a follow up the rep said two to three weeks they will call me.....I heard from the insurance company 1st and only! Update: I went to another location and the copay is MUCH cheaper. Shop around 1st.

Manuel Sanchez 2 years ago

Fantastic experience: Nice service, wait times not too long, very nice people who care, and they always deliver on their job. They’re very supportive especially with options on how to go about different things like payment.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Our team enjoys doing what they do because of patients like you. Your review just made our day! Thank you so much:)

Andrew Drelles 2 years ago

Fantastic experience: This was my initial visit for evaluation for Invisalign. I was seen on time and not kept waiting. The three people with whom I interacted were very professional and helpful. They answered all my questions. Seems very good so far.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

It was a pleasure serving you! We really appreciate you taking the time to share your feedback. We are so thrilled to hear that you enjoyed your visit. We are excited to see you again next time!

Katherine Liranzo 2 years ago

Fantastic experience: My son is a patient at iSmile Orthodontics in Yonkers. The staff is very friendly and patient with my son. My son is extremely nervous about going to the dentist, they made him feel very comfortable and were very very patient with him, explaining every step of the braces application to him and making sure he felt comfortable. He had a wonderful experience and I would definitely recommend this office.

Tamara 2 years ago

Fantastic experience: Nice clean office. Friendly staff and very accommodating. So far very satisfied with my son’s braces and the service they’ve been providing.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

It makes our day to hear that we were able to provide you with a 5-star experience. On behalf of our entire team, thank you for allowing us to serve you!

Thais Caproni 2 years ago

Negative experience: Terrible!! Mu daughter got braces last year followed by a retainer (just a few months ago - not even a year) covered by insurance. Now on our follow up the Dentist tells me her retainer does not look good because there is a gap.. and we need to make a new one and it will cost me $300 WHAT??!

T T 2 years ago

Fantastic experience: Staff are nice very accommodating. Waiting period is excellent. They will attend to the you even if you came earlier than your appointment time and make things more quicker in the process.

V 2 years ago

Fantastic experience: I normally don’t write reviews but I felt the need to share my thoughts and feelings about this practice. All 3 of my daughters have gone there and my last one just begun her treatment. It has been nothing short of a superb experience. Let me begin by saying that the staff is very professional, always wearing masks and even head covers! Impressive since very few facilities do this. They work with me on accommodating the appointments with my work schedule. The doctor himself is a very pleasant man, professional with phenomenal bedside manners. Had our one month visit wit her retainer and it was a quick visit to make sure the teeth did not shift and my daughter has been using her retainer well. The doctor gave her his undivided attention and said things are looking great!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!

Janet Caraballo 2 years ago

Fantastic experience: Thank you for always treating my children well with the best professional and courtesy possible. I always feel welcome and satisfied at your office. Thank you for listening to our concerns as parents and making us feel like our children are safe with you.

Courtney LeCoq 2 years ago

Fantastic experience: My friend recommended me to ISmile White Plains and they didn't disappoint.This place is amazing and the office is beautiful. I couldn't ask for better service. They assisted with payment options also. They accomodated appointment changes and emergency appointments. The treatment was fast even with the complexity of my daughter's case and she has a beautiful smile now. A+, it's the place to go if you need orthodontic services.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you!

Shani W. 2 years ago

Negative experience: I visited iSmile Orthodontics at White Plains and this time I was disappointed. The young lady who serves my son did not know what she was doing. She was very rough, over stretching my son's mouth, he was tearing almost crying. Her coworker could see and had to come assist her. This is the first time I am truly unhappy and I mentioned it to the customer service representative.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you so much for your feedback! If any of your friends or family need help, please let them know about us!

David Rock 2 years ago

Negative experience: Worst orthodontic experience of my life. I was young so I didn't know anything about orthodontics at all. Seriously long waiting times, you will be in the waiting room for hours before you are called. Orthodontists and front desk aren't professional at all either. You get a different orthodontist every time you go (you just get whoever is available), so nobody is keeping track of how your teeth are doing, nor do they even care either. Spent 4 years with braces, one ortho tightens them, then the next loosens them etc. nobody knows what they're doing. The retainer they made for me was not trimmed to fit my teeth, so it covered my gums which caused recession and permanent gum damage. I now have extreme sensitivity and insurance won't cover a gum graft I need for at least 10 teeth. Again, I was young and had no idea. Please avoid this place at all costs. Biggest mistake of my life.

Melissa Flores 2 years ago

Negative experience: At first it was good but as time went on it became more difficult to make appointments for my daughter. And then I realize they are only open one Saturday a month. Which is really difficult for somebody who works. I also moved To Rockland and when I first started I smile they assured me that I could transfer to the White Plains office. But once I asked they said that my insurance discount could not be transferred. The front desk is rude and very unaccommodating. It’s almost as if me being a customer means nothing to them.

TieKei Healthy Taste LLC. 2 years ago

Fantastic experience: Always, and, I mean always a wonderful experience. The doctors and assistants are very professional and caring. I didn’t get his name but the guy at the front desk is amazing. I'm always greeted by name upon entry. I’ve never sat in the waiting room for more than five minutes. Five stars service from the moment you walk through the automatic doors. Thank you, iSmile Orthodontics in White Plains, NY. I appreciate you and all that you do.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes!

Marlene Smith 2 years ago

Positive experience: I had a pleasant experience at this appt. I am not the patient, I accompanied my son. I did listen as my son spoke with the technician. Jody, the tech, was attentive and assisted my son. The front desk, Ms Yosinia, also was very helpful.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again on your next visit!

Kim Heady 3 years ago

Fantastic experience: We love the staff here! We’ve been going for 6 months now and we’ve never had a bad experience. Everyone we’ve encountered is super friendly and respectful. It’s a pleasure to get to visit an office line this every month!

Jessica Black 3 years ago

Positive experience: Folks at iSmile at White Plains are patient and professional. They helped my daughter feel comfortable getting her braces and it was done very quickly. I would definitely recommend them.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

It’s so great to hear that you had a positive experience at our practice. We are so glad that we were able to be of help:) Please don’t hesitate to reach out to the office directly if you have any questions or concerns!

Christopher Garcia 3 years ago

Fantastic experience: Great Staff!! I Talked to Olga over the phone. Very professional & answered all my questions. Talked me thru the Invisalign options they have & other options. Haven’t been at this location in years but will definitely be booking an appointment soon!!! Keep it up you guys doing great

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you, Christopher!

David Baylock 3 years ago

Fantastic experience: This place is great. Courteous, friendly and attentative staff. Place is clean and they see you within 10 mins of your scheduled appointment.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Gabriel 3 years ago

Fantastic experience: Great place, great care, and great staff! Carlos and Yuriel were amazing and made me feel comfortable. Overall 10/10 would recommend.

Brenda.F Charnes 3 years ago

Fantastic experience: Our visit went very well! My daughter was nervous going into it, but everyone was so nice and professional she quickly felt comfortable with her visit. They also explained everything to us, and were beyond accommodating.

EQ Strategies 3 years ago

Negative experience: Took 8 years to get braces off… constant staff changes and super expensive for retainers and if your teeth shift… don’t get retainers with them../ followup appt for replacement takes weeks and 900 dollars and then they still want 50 dollars a replacement and if u move or they go out of business your screwed… don’t get braces on chain location it’s an orthodontic mill…if the teeth shift on the m an time they want to charge you again to fix it or give a de t’aimer that maintains the gap..:: by retainers online they don’t warranty the thousands of dollars of work

stacey almanzar 3 years ago

Fantastic experience: iSmile here in Yonker has a very welcoming atmosphere. My daughter was seen right away. We didn't have to sit and wait and all the staff made her feel really comfortable. I will be recommending them to everyone I know! Yuriel did a great job assisting me with all my payment questions and offering me the different payment options they offer.

Rudina Dega 3 years ago

Fantastic experience: They are very welcoming! They do their job very seriously and pay attention in details. Even I was late because of l got stuck in the traffic they make it possible my son’s appointment. And it was a first time great experience for my son. Thank you to the doctor and the manager.

Esther M 3 years ago

Fantastic experience: My son has had braces since this past summer. Nicholas at the front desk is always kind and patient. He works with my hectic schedule and always tries to accommodate us. Janet changes his wire and she is always super nice and gentle. Dr. Nabipour is amazing as well. He is very thorough and addresses all my concerns. It always feels great coming to this office. 10/10 recommend.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Britney Settembre 3 years ago

Fantastic experience: After being recommended by multiple people, I can truly say my experience has been great at ismile. I went in for a consultation for Invisalign and everything was done with ease. From having my scans being taken, to talking with Yuriel regarding pricing and insurance, and talking to the doctor regarding any questions, every staff member was great and happy to help. Everything went smooth sailing and I’m excited to start my Invisalign treatment. Definitely a 10/10 experience for my first visit!

Alys lopez 3 years ago

Negative experience: As someone who has been coming here for 8 years I am more than qualified to comment on the steady decline of the staff over time to its current state. Every experienced older member of the team is now gone and what is left is a team of immature under experienced and especially unprofessional youth that either don’t know what they’re doing or more likely, just don’t care. The front of house are sassy and rude, hygienist assistants do not clean the instruments thoroughly and all you hear is profanity and joking around while they are supposed to be assisting you. I’m no prude but I do expect my mouth to be taken seriously. My impressions were taken by a shaky handed boy who dropped the mold material all over himself and down my chin, clearly not knowing the proper amount to put on. Come to find out he had only done it one other time before. The retainer for life program has increased from 25 dollars total to 25 dollars per row, for a total of 50 dollars. But don’t let the girl in front know things used to be different unless you enjoy being arrogantly condescended too. The only competent seeming member of the team is the head dentist, how he could have hired all these buffoons around him is beyond me.

Antonnette Hewitt 3 years ago

Negative experience: If I could give this place no stars I would. BEWARE of this place. Patient care is the least of anyone’s worries. The front desk believes that they are clinical staff members. They dictate if you are able to be seen. 1st issue: the back bracket broke and my wire was almost out of my mouth. The wire cut my cheek, lips, and gums. When I called the front and asked for an emergency appointment. They told me I had to wait a for my next appointment which was in a few weeks because it is not an emergency. At this point my left cheek was bleeding. I came in anyways and I was seen. I received a lot of apologies and was told to ask to speak with a member of the clinical staff to avoid this issue next time. Today, October 25, 2022 I called to set up an emergency appointment the left side of my mouth is swollen. I am unable to open my mouth fully and I noticed that my wisdom tooth was now visible. I spoke with 2 females. Maria and Olga. I was told someone will give me a call since I asked to speak with a member of the clinical staff. I was also told that there is no provider on-site at this time. I didn’t get a call back so I called them back 5 hours later. Olga informed me that my concerns and symptoms are not urgent. I asked to speak with a clinical professional. She then told me she has enough experience to decide on what is an emergency and began to tell me I must wait until my next appointment which is in a few weeks. I still have yet to speak with a clinical staff member. There are other things I can complain about but those things are not as significant as PATIENT CARE. your health is not important to these people. Only your dollars. I will NEVER recommend this HELL hole place to anyone. After I complete treatment for my braces. I will never look at this place again and I advise people to find a place which proper ethics. Patient care should be a top priority. The NYS DOH, JCAHO, OSHA needs to take a look into this place. I AM LIVID.

Lydia Hernandez 3 years ago

Fantastic experience: The staff is always very helpful and awesome. Rachel, Lina, Elaine are all fantastic, friendly and very professional. Great place to take your child. I highly recommend them.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are happy to hear you had a positive experience! We value your input and are so glad that we made your visit satisfactory.

Desa Emanuel 3 years ago

Positive experience: I also have a great experience at each of my appointment. The staff is very friendly and welcoming to my family. My daughter is having a great time with all the color options of bracee that's been offered.

Jennie Cho 3 years ago

Fantastic experience: I have been coming here for almost two years. Everyone in the staff is super friendly and professional. I never had any problem making a appointment. Thank you Brian for always making my appointment much easier.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Thank you for taking the time to leave the wonderful feedback. We can't wait to see you again next time!

Devonia Miller 3 years ago

Fantastic experience: Been with I smile for 8 months and I have seen big improvement I love the whole staff they’re very friendly and gentle. My favorite staff member is Asia she made my visit comfortable and she was very quick I’m glad that I’ve chosen the I-smile Yonkers team, the journey so far has been great and I appreciate each and everyone of you guys.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

Devonia, We are so happy you had such a great experience with us! Thank you for your review. We look forward to seeing you again and going on this New Smile journey with you.

Michele Borak 3 years ago

Fantastic experience: iSmile in Yonkers is AMAZING! The office staff are very welcoming, friendly, and supportive. The Orthodontist gave us all the information and walked us through the steps for my sons orthodontist's plan. I would highly recommend them!

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing patients like you. We hope to see you again soon!

nubia jessamy 3 years ago

Negative experience: The wait usually isn't bad at all; yesterday it was downright horrible !! They kept taking people before my son and it was after his appointment time...literally 3 people came in off the street and got in the chair; two sisters and a single young man. I went to ask when my son would be seen and was told (nicely) that there was one person ahead of him and they were waiting for a chair to open up. The front desk staff are wonderful ! Always friendly and efficient. But I cant't wait for the day that he does not have to go back !!

Kay Matthews-Sussman 3 years ago

Negative experience: Horrible! Take it from someone who has dealt with with place for four years!! This location is highly unorganized and extremely inefficient. They don’t retain their orthodontist and when requesting a relocation to another office, they give you the run around. We’ve spent so much money at this place to have to deal with such unprofessionalism. A new orthodontist was hired and didn’t even consider looking at my son’s chart to see next steps. I truly believe this place takes advantage of people and are fraudulent with their “recommended Orthodontic work”. They should be audited and investigated. They’re only out to make money—they care nothing about their patients. Definitely get second opinions before making a decision to go with this practice. Disgusting!! Retainers were ordered by a retired orthodontist and it was ready for me to pick up, the office couldn’t find them!! What kind of practice misplaces retainers? If you want professional services, you have to go somewhere else—this place isn’t the place. Folks must have no other choice but to go here for them to continue spending money, whether it’s from your insurance of your pocket.

Kimberly Alvanza 3 years ago

Fantastic experience: While on vacation, I broke my permanent retainer. When I returned, I called the White Plains office and was given an appointment the same day I called. The doctor made the necessary adjustments and all was great! ismile keeps me smiling brightly! Thank you.

Angela Carbajal 3 years ago

Fantastic experience: Since we walked through the doors, everyone was great. My kids were not bored being there either, they were entertained while waiting to be seen (which wasn't long) and the overall service was very pleasant.

iSmile Orthodontics - Yonkers
iSmile Orthodontics - Yonkers

We are so thrilled to hear that you had a great experience with our practice! Thank you for taking the time to share your kind words. It truly means the world to us and to our entire team! We look forward to seeing you again on your next visit!

sophie s 3 years ago

Fantastic experience: From the high tech & clean first impression when you walk in coupled with the helpful & friendly staff, it was a pleasure to take my son to your practice. His appointment was on time the dentist was friendly, professional and I was most impressed

Rogelio Herrera 3 years ago

Negative experience: My Daughter was Crying yesterday because she didn't want to go to the apartment because 1 of the dental elastic bands was broken and she was scared to get yelled at since at the last appointment she was yelled at harshly to not break her bands I understand how important it is to take care of your braces but I've already had 2 other children have braces and not be treated in this manner. My daughter is sensitive and see the treatment as unprofessional especially for a little kid.

Ray's 3 years ago

Negative experience: They started off like the bad boxer. They started off very good and then at near the end of my daughter's dental work turned VERY VERY unreliable. They kept changing her appointments for new trays. They also kept saying they had the trays, as to not avail.

Maribel Garcia 3 years ago

Fantastic experience: The staff were amazing! My children loved how they were treated. They made my children feel comfortable during their visit. Would recommend to other moms.

Ally D 3 years ago

Fantastic experience: Amazing experience here. Staff are so kind and attentive to all your needs. Dr. Nabipour Is amazing. He genuinely cares about his patients and makes sure all their questions are answered.

Kim Jones 3 years ago

Fantastic experience: I love iSmile because they are very accommodating and it's such a pleasant place with a great staff! Also the White Plains office is so close to my home it makes getting my son to his appointments super easy.

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