Belmont Pediatric Dentistry
Information about Belmont Pediatric Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Welcome to Belmont Pediatric Dentistry, where our pediatric specialists believe that dentistry is about more than oral care; it's about building a strong foundation for your child to have a beautiful, healthy smile for a lifetime! From the moment they enter our office, we want your child to feel comfortable, relaxed, and even excited about their appointment! Overall, our goal is to ensure your child is thrilled about every visit, ready to enjoy dental care, and enjoy a bright, healthy smile for a lifetime!
Our comment from Best Dentists Club about Belmont Pediatric Dentistry:
Belmont Pediatric Dentistry is a highly praised dental office dedicated to providing exceptional care for children. Clients consistently highlight the friendly and welcoming atmosphere created by the staff, making each visit a pleasant experience for both kids and parents. Key strengths of Belmont Pediatric Dentistry include:
- Patient and Kind Staff: Many parents commend the team, especially Courtney, for their patience and kindness towards young patients, helping to alleviate any anxiety associated with dental visits.
- Kid-Friendly Environment: The office is designed to make children feel comfortable, featuring kid-sized doors and a colorful, inviting decor that appeals to its young clientele.
- Thorough and Informative Care: Dentists and hygienists take the time to explain procedures and answer questions, ensuring that both children and parents are well-informed.
- Excellent for Special Needs: The staff is especially noted for their ability to work with children with varying needs, including those with autism, providing gentle and accommodating care.
- Great Customer Service: Many testimonials express satisfaction with how well the front desk handles appointments and communication, ensuring efficient service.
Overall, Belmont Pediatric Dentistry is highly recommended for families seeking a caring and effective pediatric dental practice that prioritizes the comfort and happiness of its young patients.
Services and Treatments
Belmont Pediatric Dentistry: Reviews
Fantastic experience: Courtney and team always strive to take the best care of me and my teeth. Thanks for keeping my smile beautiful.
Fantastic experience: Amazing place!!! We have been going here since my daughter was little and she is now 16. Courtney was amazing very sweet and makes you feel very comfortable.
Fantastic experience: Today we went in for a follow up and was blessed to experience Courtney!!! She was so pleasant and really good with my daughter!!!
Thank you, Tabatha! We’re so glad to hear that Courtney made your follow-up visit pleasant for you and your daughter. We look forward to seeing you again soon.
Fantastic experience: nice &’ friendly and gentle shout out to courtney.
Hi Joel! Thank you for your kind words! We’re glad to hear you had a nice experience, and appreciate the shout-out to Courtney. We look forward to seeing you again soon!
Fantastic experience: Courtney Tonya Sally , Everyone here are wonderful that take care of my grandchildren
Thank you Jan for your lovely review! We’re delighted to hear that our team took great care of your grandchildren. We truly appreciate your support and look forward to seeing you all again!
Fantastic experience: Great experience at this office Courtney worked very well with my son who has autism great staff clean facility!!
Hello. Thank you for your positive feedback! We’re thrilled to hear that your son had a great experience and look forward to seeing you both again!
Fantastic experience: Courtney and Tonya were the ones who worked on my kids teeth today. They were great! One of my kids has not been good on brushing or flossing. It was addressed without making me feel bad. She also informed my son on how exactly to brush and floss better. My kids have been coming here for years and will not go anywhere else until they age out! Thank you Courtney and Tonya!
Hi Bethany!
Thank you for your wonderful feedback! We’re so glad to hear that our staff provided great care for your kids and addressed their dental habits positively. We appreciate your loyalty over the years and look forward to continuing to serve your family!
Fantastic experience: Courtney and Kristen were great. Made sure both my kids were doing ok and told them everything they were doing.
Hi Tabitha, we are glad to hear that Courtney and Kristen provided excellent support for your kids! It's wonderful to hear that they were attentive and communicated everything clearly. This kind of care can make a big difference in ensuring children feel comfortable and engaged. If you have any specific thoughts or experiences you'd like to share about them, feel free!
Fantastic experience: Everyone here is so nice and patient, I love bringing my kids here
Thank you so much Lynn. We appreciate your positive feedback.
Fantastic experience: It’s a place where you trust your child in their care .
Hi Ingrid, Thank you for your wonderful feedback. We’re so glad to hear that you trust us with your child's care. Providing a safe and nurturing environment is our top priority, and your feedback reassures us that we are on the right track. We appreciate your support!
Fantastic experience: So far so good! Thanks Kristen and the team!
Hi Nicole, Thank you for your positive 5-star review! We’re glad to hear that you’re having a good experience so far. A big shoutout to Kristen and the entire team for their hard work! We appreciate your support and look forward to continuing to provide you with excellent service.
Fantastic experience: Miss Courtney is amazing and always makes us feel comfortable
Hi Christina, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Miss Courtney always makes you feel comfortable during your visits. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: We had a great visit and highly recommend. Courtney and the dentist were both personable and kind.
Hi April, Thank you for your wonderful 5-star review! We’re happy to hear that you had a great visit and that both Courtney and the dentist made a positive impression. Your recommendation means a lot to us, and we look forward to seeing you again soon!
Fantastic experience: 5 stars the lady who did my teeth Courtney was really nice. She gave me really good advice about how I should be flossing my teeth with braces and answer all my questions. She also did a very good job cleaning my teeth.
Hi Munoz, Thank you so much for your wonderful 5-star review! We're happy to hear that Courtney provided you with helpful advice on flossing with braces and took the time to answer all your questions. It’s fantastic to know you had a great experience during your teeth cleaning! We truly appreciate your feedback and can’t wait to welcome you back soon!
Fantastic experience: Courtney was amazing! Very informative and detailed. Thanks for being very patient with my son today
Hi Jasmine! Thank you so much for your lovely feedback! Thank you for your kind words! We're glad to hear that Courtney made such a positive impression and was both informative and patient with your son. It’s wonderful to know he had a great experience! We can’t wait to see you both again soon!
Fantastic experience: Courtney was very patient with my daughter when it came to preforming the X-Rays . Even though we weren't able to get the pictures she was very calm about it and proceeded to the next thing. My daughter really enjoyed her as her dental hygienist !
Thank you so much for your wonderful feedback Makayla! We're thrilled to hear that Courtney was patient and calm during your daughter's X-Ray process. It's great to know that your daughter enjoyed her time with Courtney as her dental hygienist! looking forward to seeing you both again soon!
Fantastic experience: Came in today and seen Courtney she was very patient with my daughter definitely one of our favorite people!
Hi Pressley, Thank you for your kind words! We're delighted to hear that Courtney was so patient and made your daughter's visit enjoyable. It's wonderful to know that she is one of your favorite people! We look forward to seeing you both again soon!
Fantastic experience: Courtney is amazing she is thorough and so sweet!
Hi Brittany! We're thrilled to hear that Courtney made such a positive impression with her thoroughness and sweetness. We hope to see you again soon!
Fantastic experience: Courtney was very kind, knowledgeable and professional. Thank you!
Hi, Thank you so much for your kind words! We’re delighted to hear that Courtney provided you with a positive experience through her kindness, knowledge, and professionalism. We look forward to seeing you again soon!
Fantastic experience: The staff and the Dentist Dr. are so amazing they really care for there patients, they are the best!!
Thank you so much Brenda!
Fantastic experience: Courtney was amazing and had a lot of patience with my child. Over all experience with the office was great!
Thank you for your kind words Brittney, We're happy to hear that Courtney was amazing and patient with your child. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: I am so happy I found this dentist!! We have only been twice but I have been pleased after every visit!!
Hi Lisa, Thank you for your kind words! We're thrilled to hear that you've had a positive experience with us after your visits. We look forward to seeing you again soon!
Fantastic experience: Courtney was the absolute best with my babygirl. She remembered her after her visit. I really appreciate her making her visit perfect.
Hi Megan, Thank you so much for your wonderful review! We are delighted to hear that Courtney made such a positive impression on your babygirl during her visit. It’s heartwarming to know that she remembered her and helped create a perfect experience. We truly appreciate your kind words and your trust in our office. We look forward to seeing you both again soon!
Fantastic experience: Every staff member treated us so well today. I do want to give a huge shoutout to Tanya and Courtney for handling my little ones with so much gentleness and ease. The kids were extremely comfortable with them and those two displayed patience and kindness throughout the appointment. Thank you for the thorough cleanings and overall customer service.
Hi Brittany, thank you for your kind words! We’re so glad to hear that Tanya and Courtney made your little ones feel comfortable and provided such gentle care. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: Courtney and Tonya took the best care of my kids while they were visiting! Not only were they both super polite , it was my son’s first time ever being at the dentist and they made him feel sooo comfortable which in turn made me feel more comfortable. This is the best office to bring your kids. If you don’t use them you should definitely book your appointment today!!!!
Hi Leann! We’re so glad to hear that Courtney and Tonya provided such excellent care for your kids. It’s wonderful that your son felt comfortable during his first dental visit. We truly appreciate your recommendation and look forward to seeing you all again!
Fantastic experience: Our experience here is great. Courtney was amazing. She was very helpful with any questions, made sure everything was nice a clean and very gentle. Thank you so much keep up the amazing job
Thank you, Kendra! We’re thrilled to hear that you had a great experience and that Courtney was so helpful and gentle. Your kind words mean a lot to us, and we’ll continue to strive for excellence!
Fantastic experience: Courtney did a great job with our 3 year old son! We always have a great experience when bringing him here!
Thank you, Chris! We're so glad to hear that Courtney did a great job with your son. It’s wonderful to know that you consistently have a positive experience with us!
Fantastic experience: Really Nice, quick and easy. The kids enjoyed visiting the dentist today. Courtney was amazing and my son left with a bright smile. - 10/10 Highly Recommend!
Thank you so much for your kind words Juel! We're thrilled to hear that your kids enjoyed their visit and that you found the experience quick and easy. Your recommendation means a lot to us! We look forward to seeing you all again soon!
Fantastic experience: If I could give 100 stars I totally would! This is the 4th dentist I've taken my children to (moving) and I don't care if we move to New Mexico next, I will fly Charlotte to take my kids here. Every single staff member from the reception desk to check out was incredible. The dental hygienist was so patient with my autistic child, the dentist was very informative and even let me decide how to treat the dental needs. I am so happy that my family has found Belmont Pediatric Dentistry! Update 2025: I had a new hygienist today, Courtney. She is incredible! So patient, optimistic and kind to the kids. I love this place!
Thank you so much, Holly! We’re truly touched by your wonderful words and your dedication to Belmont Pediatric Dentistry. It’s amazing to hear that you’d travel so far for your kids’ dental care!
We’re delighted that our entire team, from the front desk to the dental hygienists, has made such a positive difference for your family. It’s especially heartwarming to know that Courtney was patient and kind during your visit. We aim to create a welcoming environment for all our young patients, particularly those with special needs.
Thank you for trusting us with your children’s dental health. We can’t wait to see you all again!
Fantastic experience: Courtney was awesome! The appointment was quick & easy. She explained everything she was doing during the cleaning & answered all of my curious 6 year old daughter’s questions with a smile. If I could give her more stars I would!
Thank you so much, Alexa! We’re delighted to know that Courtney provided such a positive experience during your visit. It’s fantastic that she was able to answer your daughter’s questions with a smile. Your support means a lot, and we look forward to welcoming you both back soon!
Fantastic experience: We absolutely love Belmont PD! Courtney is one of our favs. Always kind & willing to discuss any concerns we may have. She is very informative & my son always feels so comfortable around her! This office is always clean & decorated nicely.
Thank you so much, Katelyn! We’re truly grateful for your kind words about Belmont PD and our team. It warms our hearts to hear that Courtney has made such a positive impact on your son’s visits. Her kindness and willingness to address any concerns are what we strive for. We’re also glad you appreciate the clean and welcoming atmosphere of our office. We look forward to seeing you and your son again soon!
Fantastic experience: The staff is super friendly and great with my kids! My kids love coming to the dentist now. At our last visit Courtney was so patient with my kids every step of the way. She was excellent at explaining the correct steps to take to keep my kids dental health at 100%.
Hi Angela! Thank you for your heartfelt feedback. We’re absolutely thrilled to hear that you and your kids have had such a positive experience with our team. It warms our hearts to know that your children love coming to the dentist!
Courtney truly has a special way with kids, and we’re glad to hear she was patient and thorough in explaining how to maintain their dental health. Your kind words mean so much to us, and we’re committed to providing the best care for your family. We look forward to seeing you soon!
Fantastic experience: Courtney was so patient with my daughter! I really appreciate all of the kindness ☺️
Thank you so much Montana! it is heartwarming to hear that Courtney was patient with your daughter .We look forward to seeing you both again soon!
Fantastic experience: Courtney was amazing with my daughter!!! Best experience we have had.
Thank you so much for your kind words! We're happy to hear that Courtney provided an amazing experience for your daughter. Your feedback means a lot to us, and we look forward to seeing you both again!
Fantastic experience: Belmont Pediatric Dentistry is AWESOME-SAUCE!! I really appreciate the great customer service and work BPD provides my family! They have a team that strives to make each child feel welcome and comfortable. They are respectful and helpful in educating me on the treatment they’ve had so far. They have an awesome family-friendly environment, and it makes for a positive experience at the dentist! My boys always come in smiling and leave smiling, which says a lot for me. Thank you BPD for all that you do!! Special thanks to Courtney & Brittany.
Thank you so much, Darcelle! We’re absolutely thrilled to hear that you and your family have such a positive experience at Belmont Pediatric Dentistry. It warms our hearts to know that our team, especially Courtney and Brittany, has made your boys feel welcome and comfortable. Your appreciation for our customer service and family-friendly environment means the world to us! We look forward to seeing those smiling faces again soon.
Fantastic experience: This dentist office is 20 minutes away from my house, but it is definitely worth it because every single time I go my daughter and I enjoy the experience. She is just a toddler and I can barely get her to open her mouth and it’s always a fight to brush her teeth but when we came for our visit today, she was so comfortable that she laid back and allow them to brush her teeth without putting up a fight. Absolutely love these ladies that are in this office. Saw Courtney today for first time X-rays and she did amazing at making my little one feel comfortable with X-ray instruments.
Hi Simone, we're so delighted to hear that you and your daughter have had such positive experiences at our office! Making sure our young patients feel comfortable and at ease is a top priority for us, and we're thrilled to hear that your daughter had such a great visit. Thank you for your kind words, and we look forward to continuing to provide excellent care for your daughter.
Fantastic experience: Courtney was excellent with my son. She was patient & knew just what to do to help him relax. She also helped us get his very loose tooth out that has been hanging on for weeks.
Hi LaToya! We’re so glad to hear that Courtney was excellent with your son and helped him relax during his visit. It’s great to know she was able to assist with his loose tooth as well! Your feedback means a lot to us, and we look forward to seeing you both again!
Fantastic experience: Staff is always so kind !! Aubrey loves It here
Thank you, Baleigh! We're so glad to hear that Aubrey loves it here and that our staff has made a positive impression. We look forward to seeing you again soon.
Fantastic experience: Such a wonderful pleasant experience. My daughter was super nervous about the appointment but staff was incredible and explained every step to her and helped ease both of our concerns. Dr. Akamnonu was super cool and patient and I had so much trust in her care. My daughter experienced no pain with her fill ins!
Thank you, Kamryn! We're so glad to hear that your daughter had a pleasant experience and that our staff was able to ease your concerns. It's wonderful to know that Dr. Akamnonu provided such caring and pain-free treatment. We appreciate your feedback and look forward to seeing you both again!
Fantastic experience: From the greeting at the front desk, to checking out and EVERYTHING AND EVERYONE in between….. ourcexperience was top notch. The facility was colorful and inviting. My grandson felt at ease and comfirtable. Having glasses to wear and being able to watch a kid friendly movie while laying there was a plus. The dentist was thorough and answered all my concerns. We changed from our other dentist to this one despite this dentist is not in ourctown. Although it was only 30 mins away.
Hi Kay, thank you so much for the wonderful feedback! We're thrilled to hear that your entire experience at our practice, from the greeting at the front desk to the dentist's care, was top-notch. Your kind words about our inviting facility, kid-friendly amenities, and the dentist's thoroughness and responsiveness mean a lot. Even though we're not in your town, we're honored that you chose to visit us and are grateful for your trust. We look forward to seeing you and your grandson again soon!
Fantastic experience: Great experience for both my boys! We have been going here for 3 years and I am very satisfied with their service!
Thank you, Julia! We're thrilled to hear that you and your boys have had a great experience with us over the past three years. Your satisfaction means a lot to us, and we look forward to continuing to serve your family!
Fantastic experience: Amazing experience! Staff is great with children, they went above and beyond to make my 2year old daughter comfortable and happy during her dentist appointment. Glad we chose this dental office for our family
Thank you so much for your kind words, Julia! We’re delighted to hear that you and your daughter had an amazing experience with us. Our team is dedicated to making every visit comfortable and enjoyable for our young patients. We appreciate your trust in our dental office for your family’s needs, and we look forward to seeing you again!
Fantastic experience: We got an appointment very fast. Service was wonderful and facility is beautiful!
Thank you for your lovely review! We're thrilled you had a wonderful experience and found our facility beautiful. We look forward to welcoming you back soon!
Fantastic experience: Sofia and Dr Somto have truly impressed me. Sofia took great care with my son. She explained every detail of the cleaning and sealant process. The Dr was also professional and friendly. I was worried when my regular dentist assistant and dentist were not available but I was relieved we found the staff to be attentive and caring!
Hi Becky, Thank you so much for your wonderful review! We’re thrilled to hear that Sofia and Dr. Somto provided such attentive and caring service for your son. It’s great to know that their thorough explanations helped ease your worries. We truly appreciate your trust in our team and look forward to seeing you both again soon!
Positive experience: I love this place but these new ppl at the desk are not nice at all. I haven't been to the office a while, but I don't remember it being like this. The doctors are always nice tho..I recommend
Hi, Thank you for your feedback! We’re glad to hear that you love our practice and appreciate the kindness of our doctors. If there’s anything we can do to make your next visit a 5-star experience, we’d love to hear your thoughts! Your input helps us continue to improve and provide the best care possible. We look forward to seeing you at your next appointment
Fantastic experience: From the front office staff to the dentists themselves everyone is so pleasant. In a world where people aren’t very kind anymore that resonates the most with me. They always get my 3 boys in and out without any issues. They are extra extra patient with my youngest one and have helped my 7 year old Autistic baby overcome his fear of the dentist. Thank all of you ladies for all that you do!!!!!
Hi Wynnetta, Thank you so much for your heartfelt review! We're thrilled to hear that our team has made such a positive impact on your boys' dental experiences. It’s wonderful to know that we could help your youngest feel comfortable and support your 7-year-old in overcoming his fears. Your kind words mean a lot to us, and we truly appreciate your trust in our care. We look forward to seeing you all again soon!
Fantastic experience: Always a great experience! The staff are patient and kind and always up for a challenge with my two. I’ll be going as long as they’re here!
Thank you, Christina! We’re thrilled to hear that you always have a great experience with our patient and kind staff. We truly appreciate your loyalty and look forward to serving your family for years to come!
Fantastic experience: Love this office. Always friendly and thorough, and explain everything fully!
Thank you Michelle, for the wonderful review. We truly appreciate your kind words and look forward to seeing you again!
Fantastic experience: We started bringing our two children here in January of 2025 (ages 2 and 1). The initial appointments for check ups were wonderful and my kids felt really comfortable- even as young as they are. We saw Dr. Goss at this appointment and I was so pleased with the care we received from her. More recently our youngest had a dental emergency after hours. We called the after hours line and very promptly received a call back from Dr. Akamnonu who was tremendously helpful in making me (a panicked mom) feel much better about the situation. Our daughter was seen the next morning urgently by Dr. Gotschalk. And while ultimately the outcome was the loss of a tooth- Dr. Gotschalk did an amazing job at explaining our options and making our daughter (and us) feel as best as we could. The nurses have also all been amazingly kind at every visit. And while I have no doubt that my daughter will have some dental anxiety after her accident, I know she will be in good hands here.
Thank you so much for your detailed and thoughtful review, Katherine! We’re delighted to hear that your children felt comfortable during their initial check-ups with Dr. Goss. It’s wonderful to know that our team was able to provide you with prompt support during your youngest's dental emergency, and we’re glad Dr. Akamnonu could help ease your concerns.
While we’re sorry to hear about the loss of a tooth, it’s great to know that Dr. Gotschalk took the time to explain your options and made the experience as positive as possible for your daughter and your family. We truly appreciate your kind words about our nurses and the care they provided at every visit.
We understand that dental anxiety can be a challenge, but we’re committed to ensuring that your daughter receives the best care moving forward. Thank you for trusting us with your children’s dental health, and we look forward to seeing you all again soon!
Fantastic experience: My daughter loves coming here. The front desk staff and the staff in the back are so AMAZING and friendly!!! Would high recommend!
Thank you for your kind words, Alejandra! We’re so happy to hear that your daughter loves coming here and that our front desk and back staff made a positive impression. We truly appreciate your recommendation and look forward to seeing you both again!
Fantastic experience: Kid friendly and clean office. They were super nice and gentle for our kids first ever appointment. They were so quick and gave us some good tips, it was great!
Thank you for your wonderful review, Bailey! We’re so glad to hear that you found our office kid-friendly and clean. It’s great to know that your kids had a positive experience for their first appointment. We appreciate your feedback and look forward to your next visit!
Fantastic experience: I have never met such a nicer group of people!!! From walking in to leaving out everyone was so sweet and nice!. The place was clean and enjoyable just to even wait, the staff was so nice and kind to my grandbaby, this is the best dentistry I have ever been too!.. thumbs up..thumbs..thumbs up!!
Hi Cheryl, thank you so much for your kind words! We are thrilled to hear that you and your grandbaby had such a positive experience with us. Our team takes great pride in providing a welcoming and caring environment, and it's wonderful to know that it made an impact during your visit. We look forward to seeing you both again soon!
Fantastic experience: They are kind and wanting to know if my son was comfortable…….. I am very please.
Hi Norby, thank you for your kind words! We’re so glad to hear that our team made sure your son was comfortable. Your satisfaction means a lot to us, and we appreciate your support!
Fantastic experience: My daughter started going here almost two years ago and it was the best decision I ever made! Having a child who has severe anxiety can make simple doctors or dental visits difficult. However, this office has the most relaxing, kid friendly, low-key environment. From the moment you walk in the door you can feel the positive energy. The “ENTIRE” staff continues to show nothing but kindness, pleasantry, and helpfulness. The dentists go the extra mile in answering questions, clarifying and thoroughly explaining everything. Not to mention making my daughter feel comfortable and at ease before they start her treatments or cleanings. Last but not least the hygienist Mrs Lena always goes above and beyond! She is “TOP KNOTCH” and deserves recognition for her hard work, kindness, knowledge and having the best bed side manner I’ve ever in countered!!! This young lady definitely is a valuable asset to the company!! I am very satisfied with the services from this business and I will continue to share my experience and refer others to join the Belmont pediatric dentistry family!!!!! Keep up the good work!! Misty Rolland
Hi Misty, Thank you so much for your heartfelt review! We're thrilled to hear that your daughter has had such a positive experience with us over the past two years. Our team strives to create a relaxing and kid-friendly environment, and it’s wonderful to know that our efforts have made a difference for your family. We appreciate your kind words about our staff, especially Mrs. Lena, and we’re grateful for your continued support and referrals. Thank you for being a part of the Belmont Pediatric Dentistry family! We look forward to seeing you both again soon!
Fantastic experience: My son is autistic… considered non-verbal… a gentle giant.. Belmont Pediatric Dentistry has always been so patient, understanding and encouraging. This past visit he actually allowed the hygienist to utilize the electric toothbrush to do his cleaning. As he will be turning 18 this year… I was concerned about finding a new provider. Let’s just say.. ask and it shall be given unto you! I applaud the staff and providers and thank you for caring for my son!
Hi Kai, Thank you so much for your heartfelt review! We’re delighted to hear that your son had a positive experience during his visit. Our team is dedicated to providing patient and understanding care, especially for children with unique needs. It’s wonderful to know that he felt comfortable enough to try the electric toothbrush! We appreciate your trust in us as he transitions to adulthood, and we’re here to support you both every step of the way. Thank you for your kind words, and we look forward to seeing you again soon!
Fantastic experience: Haley received excellent dental care today. She had a cleaning and also sealant applied to her teeth. The staff made every effort to create a positive atmosphere and it was well received by Haley. All around, Belmont Pediatrics has always gone above and beyond to provide the highest level of dental care during Haley’s past dental surgery and office visits! It requires that we drive out of town in order for Haley to receive care but it has definitely been more than worth it! I would highly recommend Belmont Pediatric Dentistry!
Thank you for the five star review Gail.
Fantastic experience: Dentist and staff in the back are amazing. My 3 year old son is not fan of the dentist and they do amazing job. This is the #1 pediatric dentist office. Very caring and understanding.
Hi Kassie, thank you for the wonderful review of our pediatric dentistry practice! We're so glad to hear that our dentists and staff in the back were able to provide an exceptional experience for your 3-year-old son, even though he is not a fan of going to the dentist. We look forward to seeing you and your son again soon.
Fantastic experience: Today was my first visit to Belmont Pediatric Dentistry, and I must say this place is absolutely amazing for kids! I brought my two busy toddlers and had my hands full, but Mya, Kia, and Tutu went above and beyond to help. They played with my kids, helped redirect them when they wandered, and stayed with me the whole time, making the experience so much easier. Their kindness and support made me feel incredibly comfortable. Dr. Somto was fantastic—prompt, informative, friendly, and incredibly patient, even when my kids were giving her a hard time. She handled everything with such care and professionalism. At checkout, Gemeyal and Cara were so professional and friendly. They answered all my questions and were extremely helpful. Overall, I’m so happy to have found this dentistry for my kids. The entire staff is wonderful, and I’m excited to keep coming back!
Thank you so much for your heartfelt review, Jasmine! We’re overjoyed to hear that your first visit to Belmont Pediatric Dentistry was such a positive experience. Our team, including Mya, Kia, Tutu, Dr. Somto, Gemeyal, and Cara, is dedicated to making every visit enjoyable and stress-free for both kids and parents. It’s wonderful to know that their kindness and support made you feel comfortable while managing your busy toddlers. We truly appreciate your kind words and are thrilled to have you and your children as part of our dental family. We look forward to seeing you all again soon!
Fantastic experience: We moved and it takes over an hour to get there now but I don’t mind the drive when I trust the providers. They are very good with my child ,
Hi Marcie, thank you for your wonderful feedback! We truly appreciate your loyalty, especially with the long drive. It means a lot to us that you trust our providers and that your child is well cared for during their visits. We look forward to continuing to provide the best care for your family!
Fantastic experience: Our three boys have been coming here for over a year and we love it. The facility is bright & clean, it’s fairly easy to get appointments that work for our schedule, and the entire staff are really great! We especially love Tulani, who greets us at the front desk. We have never had a poor experience here. Thank you BPD for your dedication to providing and teaching our boys proper dental hygiene.
Hi Shakeam, thank you for your kind review! We’re so glad to hear that your three boys have been enjoying their visits with us for over a year. It’s wonderful to know that you appreciate our bright and clean facility, as well as the convenience of scheduling appointments. We’re especially thankful for your kind words about Tulani—she truly is a gem!
Your support and recognition of our commitment to teaching proper dental hygiene mean a lot to us. We look forward to continuing to care for your family’s dental needs.
Fantastic experience: I have 2 Teenage Boys ages 14 & 16 that are patients at B•P•D and it is certainly by far the BEST dentist around our area! The Dentist, nurses and all staff are SUPER CARING and always make us feel welcomed and appreciated! The office is always very clean, they always have a kids movie playing in the waiting area and the office is always decorated! I really like that they always send you a reminder text before your scheduled appointment to let you know it's coming up, and if you're a busy family like we are, sometimes it's hard to remember all the appointments so that's definitely a plus for me! I love that they have a tall regular door for the bigger/older kids and a tiny door for the smaller/younger ones! I want to recognize a staff member who works there that has always went above and beyond for my family, and her name is Cara, she is very sweet and always so full of life and always smiles! They all have positive energy and make you feel appreciated! I highly recommend B•P•D if you're looking for a new dentist for your children!
Thank you so much for your kind words! We’re thrilled to hear that your boys feel comfortable and welcomed at Belmont Pediatric Dentistry. Our team, including Cara, truly loves what they do, and it’s wonderful to know that their efforts make a positive impact on your family.
We’re glad you appreciate the little touches, like the kids’ movies and the reminder texts. We strive to create a friendly and caring environment for all our patients, and your feedback reassures us that we’re on the right track.
Thank you for recommending us to others! We look forward to seeing you and your boys at your next visit!
Fantastic experience: I have been bringing my daughter here for 2 years or more now and I have been satisfied with the staff and how comfortable they make her feel. They are a bit busy but I guess this is a great thing nowadays.
Hi Jennifer, thank you so much for your kind words! We are thrilled to hear that you and your daughter have had a positive experience with our staff over the past two years. Our team is dedicated to making every visit as comfortable as possible, and it's wonderful to know that this has made a difference for your daughter. We appreciate your understanding regarding our busy schedule; it reflects the trust and satisfaction of our valued families. Thank you for being a part of our community!
Fantastic experience: I am very impressed with this dental practice. The facility is absolutely beautiful, and despite being very busy with many patients, the staff was incredibly friendly and patient throughout our visit. Both of my children were seen on the same day, and the team took their time to make sure everything was addressed thoroughly. They reviewed an x-ray and even took an additional one that one of my children needed, which I greatly appreciated. Overall, I’m very happy with the care we received and highly recommend this practice!
Thank you so much for your wonderful review Sarah! We're thrilled to hear that you and your children had a positive experience with us. Our team strives to provide friendly and thorough care, and it's great to know that it made a difference for your family. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Been taking my boys here almost 6 years now. We plan on staying until they get too old wonderful staff and the lady up front who always checks us in is always smiling and super sweet. The nurses in the back makes the boys laugh the whole time. They feel so welcomed we've never had any problems with ANY of the staff. Or any problems with making appointments or booking for 6 months ahead. Very organized and professional with lots of laughs and smiles through the whole visit. If I got rate a full 10 I would!!!! Recommend 1000000/10 any day. We drive a full 50mins and wouldn't trade it for nothing.
Hi Amber, thank you so much for your wonderful review! We are thrilled to hear that you and your boys have been with us for almost six years and that you always feel welcomed and cared for. Our team, especially the smiling lady at the front and our nurses, strive to create a fun and friendly environment for our families.
Your kind words about our organization and professionalism mean the world to us, and we are grateful for your recommendation! Driving 50 minutes is no small feat, and we’re honored that you choose us for your boys' care. We look forward to many more years of laughter and smiles together! Thank you again for your support!
Fantastic experience: It is always a great experience but today we saw Kia for our cleaning and she was amazing! She was the sweetest and we loved her!
Thank you so much for your kind words Chelsea! We're thrilled to hear that you had a great experience with Kia during your cleaning. She truly is amazing and brings so much positivity to our team. We appreciate your feedback and look forward to seeing you again soon!
Negative experience: We have been patients here for roughly 4 years. There seems to be lots of turnover in dentists which is difficult when your child gets used to one. Also, the method of contact to acquire confirmation 72hours prior to appointment is incredibly frustrating!!! For example, twice I have received calls while I'm at work in a setting that I am not allowed to be on my cell phone and have been left voicemails that I must call back by 5pm or the appointment will be canceled. I got the calls around 10am, and I can't even listen to my voicemail until almost 6pm. I'm probably going to be finding another dentist.
Thank you for your feedback Candice, our team truly wants you to have a 5 star experience every time. We appreciate your insight into our confirmation systems. While these systems and policies are in place to ensure our availability for patient care is well managed, we also understand parents have busy schedules. Our team would love the opportunity to speak with you directly to work through any obstacles and will be contacting you shortly
Fantastic experience: This place was AMAZING. So cute inside, very clean, all employees were super nice. I'd recommend to everyone. The little door was my daughter's favorite and the tvs you can watch during your examination.
Thank you so much for your wonderful review Amber! We're thrilled to hear that you and your daughter had such a positive experience with us. It's great to know that you enjoyed the cute decor and cleanliness of our space, as well as the friendly service from our team. We love that your daughter liked the little door and the TVs during the examination! Your recommendation means a lot to us. We look forward to welcoming you back soon!
Fantastic experience: We are very pleased with Dr. Somoto care for our grandson. She is exceptionally patient and thorough. We are grateful for her professionalism and commitment. The office team is pleasant and the environment is child friendly and clean.
Thank you for your wonderful feedback Jackie! We are delighted to hear that Dr. Somto provided such caring and thorough care for your grandson. Our team strives to create a welcoming and child-friendly environment, and it’s gratifying to know that you experienced this during your visit. We appreciate your kind words about our office team as well. We look forward to seeing you and your grandson again soon!
Negative experience: The dentist were good but the billing system is horrible. They make you pay upfront for services that insurance covers and will credit your account once the insurance pays. There were too many billing discrepancies and going back and forth about what my insurance pays vs their system. For this reason I changed dentist for all of my children.
Thank you for your feedback Andrea, our team is glad to hear you had a good experience with the dentist. Regarding the billing system, we invite you to contact our office directly to speak with one of our managers. Amy can be reached at [email protected]. Insurance can be nuanced, as policies vary from patient to patient and systems are deployed accordingly. Our team wants to get it right, and we hope to discuss this with you in more detail at your earliest opportunity. Thank you again!
Fantastic experience: I couldn't find my 3 year old a dentist in Gastonia, so I came here. They are super kid friendly, and my daughter really enjoyed her first trip to the dentist. Well worth the drive.
Hi Regina, thank you so much for your kind words! We're thrilled to hear that your daughter enjoyed her first trip to the dentist with us. We appreciate you making the drive to see us and look forward to welcoming you both back soon!
Fantastic experience: I wish I could give 10 stars. From the moment we walked in was amazing. Tutu INSTANTLY gave good vibes and was warm. She gave my nervous son a squish animal that eased him. Mya was AMAZING! She was so patient, sweet, friendly, and kind. She made my son a personalized gift bag to take home and gave him another toy and we were leaving. Dr. Goss was amazing , too! She was very patient, calm, and a great dentist. Mya was truly the gem of the visit. We are excited for the next cleaning because of her!:) Thank you!!
Thank you for your incredible review Elizabeth! We are so glad to hear that Tutu, Mya, and Dr. Goss made your son's visit enjoyable and comfortable. It warms our hearts to know that he left with a smile and a special gift! We can’t wait to see you both again for the next cleaning. Thank you for choosing us!
Fantastic experience: Our first visit was wonderful! Dr. Goss and Ashley were absolutely lovely and so patient! I couldn’t be happier with our experience:)
Thank you so much for your kind words Betty! We’re thrilled to hear that you had a wonderful experience with Dr. Goss and Ashley. Their patience and care are truly appreciated, and we’re glad you felt comfortable during your visit. We look forward to seeing you again soon!
Fantastic experience: This place is one of the beat places to take your kids for dental check ups. They are super friendly and do a great job at getting the kids back and seen. Been going here for 3 years and do not plan on taking my kids anywhere else untill they age out.
Hi Michelle, thank you so much for your kind words! We're thrilled to hear that you and your kids have had such positive experiences with us over the past three years. Our team is dedicated to creating a friendly and comfortable environment for our young patients, and it’s wonderful to know that we’re meeting that goal. We look forward to continuing to provide excellent care for your family!
Fantastic experience: Kristen was awesome with my two nieces today! Kristen made my nieces feel comfortable and they were excited to be at the dentist because of her! They already cannot wait to go back! Thank you Kristen and Dr. Celine!
Hi Ashton, thank you so much for your kind words! We're thrilled to hear that Kristen made your nieces feel comfortable and excited about their visit. Our goal is to create a positive experience for our young patients, and it sounds like Kristen and Dr. Celine achieved that beautifully. We can't wait to welcome them back!
Fantastic experience: Couldn’t love it more! My kiddo has seen both Dr. Goss and Dr. Mvula, and they have both been wonderful. The hygienists are always so sweet and wonderful with my daughter. The administrative staff is also super friendly and make everything easy. Highly recommend!
Hi Virginia, thank you so much for the wonderful feedback! I'm so glad to hear that both Dr. Goss and Dr. Mvula have provided excellent care for your child. The entire team, from the hygienists to the administrative staff, sounds wonderful. We really appreciate you taking the time to share your positive experience - it means a lot to us and helps us continue providing the best possible care.
Negative experience: It seriously felt like we were superstar patients!! The energy, positivity, and humor started when we walked through the door! We were greeted like it was a red carpet roll-out! Within 5 minutes, we had been called back!! The fun, laughter, and all-around happiness continued as we made our way from cleaning, over to x-ray, care plan with the dentist, and pictures to capture what a great time we had at the dentist!!! Thank you to the staff who truly went ABOVE AND BEYOND!!!! The follow-up visit was HORRIBLE!!! The assistant that was in the room was disrespectful to me as a mother, as well as to my child who was in pain!! I cannot believe she works with the public, especially children!!
Edit - Hi Gabrielle, we are sorry to hear that your follow up visit fell short of expectations. Our team definitely strives to provide a consistent experience, and your feedback helps us work to achieve that.
Thank you so much for the wonderful review, Gabrielle! We're thrilled to hear that you and your kids had such a fantastic experience at our office. Our team works hard to create a positive and enjoyable atmosphere for all our patients, and it's so rewarding to know that our efforts paid off. We truly appreciate your kind words and are grateful for the opportunity to serve you. Thank you for being a part of our dental family!
Fantastic experience: I took my three grandchildren and the office was great!!! Clean, friendly and so patient!! I recommend them
Hi Jo, we're so glad to hear that you and your grandchildren had a wonderful experience at our office! Providing a clean, friendly, and patient environment is our top priority. Thank you for the kind recommendation - we really appreciate you taking the time to share your positive feedback. It's our pleasure to care for your grandchildren, and we look forward to seeing your family again soon!
Fantastic experience: Everyone made the best first impression! As soon as we walked in, we were greeted by TuTu who was so warm and inviting. Mya and Sofia were amazing with cleaning my sons’ teeth. Our doctors Dr. Somto and Dr. Goss explained everything so well and gave us easy to follow instructions for our young ones. I’m so glad I found a closer place to have my sons go for their dental health
Hi Messe, thank you so much for the wonderful review! We're thrilled to hear that your family had such a positive experience from start to finish. Creating a welcoming environment and providing exceptional care are our top priorities. We're grateful that TuTu, Mya, Sofia, Dr. Somto, and Dr. Goss were able to make such a great impression. We're honored that you've chosen our practice to care for your sons' dental health, and we look forward to many more visits. Thank you for the kind words!
Fantastic experience: I’ve been bringing my son Jack here since be was born and these folks are great. The hygienist and dentist are always so good with him and give me the guidance and tips I need to keep his teeth great. Thanks y’all
Hi Dave, thank you so much for your kind review! We are thrilled to hear that you and your son Jack have had such a positive experience with our team. Providing gentle, compassionate care for our young patients is a top priority, and we're glad we've been able to make both you and Jack feel comfortable and well-cared for. We appreciate you entrusting us with Jack's dental health and look forward to continuing to support you both. Thanks for the wonderful feedback!
Negative experience: I am extremely disappointed with the treatment my family and I received at this establishment. Despite my wife's busy schedule and my military commitments, we made every effort to accommodate the appointments for our children. However, due to unforeseen circumstances, we had to cancel and reschedule one of our children's appointments. Without any prior warning or communication, the management decided to dismiss our entire family. To add insult to injury, when I took my teenage daughter for her appointment, we were shockingly refused service. The receptionist informed us that the management had made the decision to dismiss our entire family because of the cancellation of one appointment. Even my wife, who was not informed of this decision, was taken aback. While I can understand a fee for cancellations or rescheduling, completely dismissing a whole family is an unreasonable and unjust practice. This is the first time we have ever encountered such treatment, and it is beyond unacceptable. I strongly advise anyone considering this business to think twice before entrusting them with their appointments and services. The lack of professionalism, communication, and empathy displayed by the management is truly disheartening. We will certainly be taking our business elsewhere from now on.
Thank you for your feedback - While we do our best to give advance notice regarding any appointments impacted by policy guidelines to ensure parents are well informed, our team does apologize if there was any miscommunication.
Negative experience: My daughter had been going here for a couple years and I like coming here. Then a new staff comes and to me things change. My daughter needed to have surgery done so she was sent to a office in Charlotte because they claimed she age out at Belmont and it wasn’t nothing they can do for her which I didn’t understand because one her classmate goes there as well and he’s a year older then her and he’s still there. So it was a lot of confusion going on after she had the surgery because I was told to follow up back with them. When I get there I noticed the dentist was looking at me crazy like she didn’t know why I was there because she said again my daughter age out. I just think they didn’t want to be bothered with her so I took her to another dentist.
We do our best to communicate and inform parents if appointments are impacted by policy guidelines, in effort to avoid inconveniences to parents. Our team does apologize if there was any miscommunication that lead to your experience and thank you for brining this to our attention.
Fantastic experience: My child has been with Belmont Pediatric for a while now. Every time we go in they are always so polite and accommodating. Mya was so patient and nice. She explained everything that was going on thoroughly. Didn’t mind answering questions and did an amazing job at keeping my daughter calm. Dr.Somto was a pleasure as well. Keep up the good work Belmont team!!
Hi Morgan, thank you so much for the wonderful review of your experience at Belmont Pediatric. We are so glad to hear that Mya and Dr. Somto provided excellent care and service. Ensuring our patients and their families feel comfortable and well-informed is a top priority. We appreciate your kind words and will be sure to pass along the feedback to our team.
Fantastic experience: The staff were amazing! My daughter loved Mya and Dr. Goss, they were very patient and explained everything. They made my daughter’s first visit a great one!
Hi Shaynna, thank you so much for the wonderful feedback! We're thrilled to hear that Mya and Dr. Goss provided such a positive experience for your daughter's first visit. Creating a welcoming and informative environment is a top priority for us. We appreciate you taking the time to share your experience.
Fantastic experience: My kids love them. I have an autistic son and he has the same dental hygienist and dentist each time. He loves them! They are so patient and wonderful with him.
Hi Mary, Thank you so much for the wonderful feedback! We are so glad to hear that your autistic son has had such a positive experience with our caring dental team. We appreciate you taking the time to share this review.
Fantastic experience: "Kristen at the Belmont pediatric office is amazing! She makes going to the dentist a pleasant experience. Kristen is incredibly friendly, explains everything clearly, and puts you at ease. The whole team provides excellent care in a clean, modern office. My son of 3 years old with Kristen was quick and painless. Highly recommend this practice!"
Thank you so much for your wonderful review Ruben! We are delighted to hear that Kristen and our team at the Belmont pediatric office provided such a positive experience for you and your son. We strive to create a welcoming and comfortable environment for all our patients, and we are thrilled that your visit was quick and painless. Your recommendation means a lot to us, and we look forward to seeing you both again soon!
Fantastic experience: I took my granddaughter in for a cleaning. She needed 2 baby teeth pulled. They fit her into the schedule and we're able to get us in and out quickly. They were very compassionate. I want to thank Dr. Manchevy, Mya and Sofia for taking such wonderful care of her.
Thank you so much for your kind words, Bailey! We're delighted to hear that you and your granddaughter had a positive experience with us. Dr. Manchery, Mya, and Sofia are dedicated to providing compassionate care, and we're thrilled to hear that they were able to make your granddaughter's visit a comfortable one. We look forward to seeing you both again in the future!
Fantastic experience: Overall great experience. Miss Sofia was so patient and kind and did a great job while putting my son at ease. Wonderful group of women working here! Posted previously but had to come back to add just how amazing this practice is. My son has sensory issues and they are so extremely patient and caring here. 10/10 experience.
Thank you for your kind words Linsay! We're delighted to hear about your positive experience with Miss Sofia. Our team takes pride in providing a welcoming and comfortable environment. We appreciate your feedback and look forward to seeing you again soon
Negative experience: Every time we go, we have issues with my son's fear, but every single time we get patient kind people who can help. He always leaves smiling. We LOVE this dental office for our kids! Update: NO LONGER ABOUT KID FRIENDLINESS Yesterday, 3/4/24 was the last and final straw for me. The doctors have changed out so many times. My son has autistic tendencies (sensory overload being one of them) and EXTREME dental anxiety. He has gotten immensely better over time and Dr. Noah was wonderful with accepting when he said he was overwhelmed and needed a minute. Unfortunately, that doctor is no longer there. I have it notated on his file and I consistenly remind the staff when we go to every appointment of these issues with my son. Yesterday he had to get a filling and got overwhelmed. He voiced his upset, as did my husband, and the doctor ignored him. She then complained that he is 11 and should know better. After struggling to get my son to open his mouth because he was doing everything he could to calm himself down while being overestimated while someone FORCED him to just simply get over it, my husband called me. I had a chat with my son and we eventually got him to open his mouth. In the meantime, the doctor complained about the appointment being 4 minutes over the alloted time. If you are going to work with kids, have some compassion! I was absolutey enraged and my son will be getting dental work somewhere else from now on. Had I been there instead of my husband, I would have left. This used to be a kid friendly place. The rest of the staff is usually not a problem, but it does NOT negate the lack of acceptance to human emotion and communication my child faced yesterday. It's all about the bottom dollar for them and it's absolutely sad when you are working on kids to focus solely on that.
Hi Jennifer, thank you for sharing your experience. We really appreciate the additional insight you are able to lend and will review this feedback in detail with our team. Our practice truly does want to offer that kid friendly environment and genuinely apologize that this aspect of your visit fell short of expectations. A member of our team is reaching out to you to discuss your feedback further.
Negative experience: Love this dentist and the whole staff. Best pediatric dentist by far. UPDATE 02/29/24::: The entire staff has changed, and not for the better. The office staff in the front are pretty dry now, the dentist… sicken me! I absolutely do not like anyone there anymore. They are no longer “kid friendly”. Which ever dentist did the fillings on my children complained about stuff that we should not hear about, ever. Also, who puts a crown on a 5 year old that has baby teeth still. I don’t know what happened to Dr.Cooke and the couple others that were there years ago, but since they aren’t there, it’s not the same. Time to find a new dentist
We appreciate the opportunity to better understand your feedback, and thank you for leaving your reivew. With that being said, our team would love the opportunity to speak with you further. If you are willing to discuss your experience in more detail please email our team at [email protected] - We use all parent feedback as an opportunity to continue learning and growing.
Fantastic experience: I love the kid friendly atmosphere! It made my son feel very comfortable. Especially, the kid’s size door! He could not wait to enter and exit that door! Lol Ms. Vee and the rest of the staff were awesome. We will make Belmont Pediatric Dentistry our new home! Thank you for the great service!
Thank you so much for your kind words Shameeka! We're thrilled to hear that your son enjoyed our kid-friendly atmosphere, especially the kid's size door - it's always a hit! Ms. Vee and the rest of our staff are dedicated to making each visit comfortable and enjoyable for our young patients. We're honored to have you choose Belmont Pediatric Dentistry as your new dental home. Thank you for your support and we look forward to seeing you both again soon!
Negative experience: It was my sons first dentist visit and it was great. The women Liz had a wonderful personality and put me an my son at ease the entire time with her. Very knowledgeable and can clean my son’s teeth with no problems!!! sometimes I can’t even do that. She really made the whole experience great and we can’t wait to see her again. Update: 2/28/2023 My wife, my now 3 y/o, and my 2 month old we all on the way to the appointment. We live maybe 30 mins from the location so my wife leaves over an hour early to make it there on time. Unexpected accidents on the highway caused stand still traffic so my wife calls and lets the know she might be late. The receptionist says they are firm on their 10 min grace period. I agree that dental officers should have something like this but when people call and state that regardless of proper planning unexpected things happen that are out of our control, I think grace should be given and it wasn’t. My wife made it to the location 5 mins after the 10 min grace period to an almost empty parking lot and the receptionist says they can’t see my 3 y/o, so my wife has to take my infant and my son and drive all the way home after fighting traffic and asking for the time off from work. The level on unprofessionalism is egregious and working in the medical field I’m ashamed of this place. The had my sons birthday wrong in their system and never verified that until today. They have always been short and not welcoming with my wife when she comes in so this separation has been long over due. I think more people need to be honest with their reviews of this place, they tell you to leave a 5 star review on google and then after you give it they treat you horribly. I have changed my opinion on this place and I hope you will proceed with caution before coming here.
We appreciate the opportunity to better understand your feedback, and thank you for leaving your review. Our team would love the opportunity to speak with you further and invite you to email us at [email protected]. While our policies are meant to help maintain a timely schedule for all patient families, our objective is never to inconvenience those experiencing circumstances outside of their control. We do apologize your experience fell short of expectations and your past visits to the practice.
Negative experience: Usually when I visit this place, things went smoothly with the hygienist and dentist. I have had issues in the past with the receptionists being pretty bland and inattentive, but nothing too severe. As I confirm my appointment online, I realized that this whole time they had my son’s birthday wrong, but this was never confirmed with me before. On this occasion, I had an early Appointment, mind you I am 30 to 45 minutes away from the location. I left home at a decent time and experienced large amounts of traffic on the way. I called them ahead and said I might be 15 minutes late because of the unexpected Traffic. The receptionist just said sorry but the grace period is 10 minutes. I tried to arrive within the 10 minute but it wasn’t possible. I stood outside with my newborn and toddler in the car that I woke up at 6:00am to get to this 8:00 appointment. I called the receptionist again and asked, you really can’t see me now? She mentioned they had a “busy” schedule ahead while I’m seeing a fairly empty parking lot. I then asked if there was any way they could fit me in, in the next 30 minutes so I can make it back to work, she said nothing until 10:40 am. I understand and respect times, on this occasion, I was not at fault for the unexpected, I would’ve at least appreciated if she tried to check with the hygienist and went out of the way to see if there was any room. But now I drove for an hour and drove back without any service for the day. The drive was an inconvenience but I’ll definitely be going somewhere closer to home for better service.
Thank you for leaving your review. Your feedback is truly valuable and our team would love the opportunity to speak with you further and invite you to email us at [email protected]. We do our best to maintain a timely schedule, as delays often impact other families, while balancing families who experience circumstances outside of their control. We do apologize for the inconvenience this policy caused you, and thank you for sharing your perspective with us.
Fantastic experience: This was my 2 year olds first ever dentist appt she was asleep until I got back into the room so it took a while to get acclimated, but the hygienist was very patient with her. The dentist was able to get a quick glimpse at her teeth, but didn’t push her too much. I am hoping the next one will be easier.
Congratulations Amber on your daughters first dental appointment. Thank you for sharing your experience with us! We're delighted to hear that our team was patient and understanding during your little one's first dentist appointment. We appreciate your feedback and look forward to making the next visit even easier and more enjoyable for both of you! See you soon!
Negative experience: Over text on a Tuesday, I received a message to confirm my son's appointment which had been made 6 months prior. I confirmed. I then got a text saying they would see him on his appointment date. It was confirmed. Friday I get a call from Lisa who left a message saying since it was never confirmed his appointment was canceled. I called. The woman at the desk was saying she showed nothing for my son. She was saying appointments had been shuffled around because they only were going to have 1 dentist instead of 2. So, I finally got Lisa on the phone. She stuck with her story. I told her I would forward the text. Regardless, regardless I was lied to somewhere.
Hi Rosa, we apologize for any confusion this may have caused. We understand how valuable parents' time is and we do thank you for bringing this to our attention. Our team is looking into this issue further. If you have additional questions, feedback or future issues, please feel free to contact our team at [email protected].
Fantastic experience: The best pediatric dentist office I’ve ever taken my kids to! They’re super nice, from the front desk to the dental assistants to the dentist herself. Thank you Ashley, Vee & Dr. Goss for giving us such a positive, safe, friendly and clean experience!!
Thank you for the kind words Kylie! We're thrilled to hear about your positive experience at our pediatric dental office. Dr. Goss, Ashley and Vee give their thanks! We look forward to seeing you again soon!
Fantastic experience: The staff was so kind. Mya and Sally made my kids so comfortable, they actually WANT to go to the dentist. The wait was not unreasonable at all. Overall, a great experience.
This is outstanding Nicole! Thank you so much for sharing your experience. When children are excited for the dentist, then our mission has been accomplished!
Fantastic experience: Brought my kid in today for his cleaning. We were greeted upon entry and the staff were quick to bring my child back to brush his teeth! Dr. Goss and her assistants were great with my child! We love coming here and would recommend it to anyone looking for a wonderful and welcoming pediatric dentist office!
Thank you Karla for the kind words! Dr. Goss and the team are thrilled to hear about your child's positive experience. We look forward to seeing you both again soon!
Negative experience: Just the best, caring, excellent service, clean environment,… Some nurses need to stop bothering the other nurses while working by talking so load about other patients or coworkers ignoring that she is in charge of your kids. Review after a lapse of time: They aren’t the same, lately no one answers the phone, too slow getting back to patients, they need a new management to run the place
Hi Norddine, thank you for bringing your concerns to our attention. We truly want to make an effort to answer each and every incoming call, and based on your feedback will continue to work on improving our systems to do so. With that being said, we do invite you to text or chat our office in the meantime. This may be a good solution if you would like to schedule an upcoming appointment, or request a call back. Thank you again for your feedback and support for our practice.
Fantastic experience: Always a pleasure, Riley loves coming here and the staff are absolutely great with kids. Maybe being able to watch Disney Plus while getting their teeth worked on helps? She also looks forward to the goodie bags after the appointment is over, too.
Thank you for sharing your experience with us. Our team is grateful for your kind words.
Fantastic experience: Every one is really nice they take there time with little kids and teenagers. My boys been coming here for years my oldest just aged out they gave me recommendations to Clinics i can take him too. I have no complaints. Thank you guys for all you do..
Thank you for sharing your positive experience with us. See you next time.
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