Familia Dental
Information about Familia Dental
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-15h
Welcome to Familia Dental – Clovis, your family focused dental office that prioritizes your health, comfort, and convenience. Our dental office is proud to accept Medicaid and most insurances, ensuring that quality dental care is accessible to all. We also offer affordable dental implants and oral surgery!
Our comment from Best Dentists Club about Familia Dental:
Familia Dental is a remarkable dental practice that focuses on providing compassionate, professional care to families in the community. Clients have consistently praised the clinic for its friendly and accommodating staff, who strive to create a welcoming atmosphere that makes patients feel like they are part of a family.
Many users highlighted the exceptional treatment received from the dentists and their assistants. Notably, Dr. Shivani and Dr. Nerli were specifically mentioned for their thorough explanations regarding treatment options and attentiveness to patients' needs. The staff, including dental assistants like Jamie and Porsha, have been described as kind, patient, and highly skilled, ensuring that children and adults alike feel comfortable during their visits.
Some of the key strengths of Familia Dental include:
- Friendly and professional staff
- A warm and welcoming environment
- Effective communication about dental procedures
- Quick and efficient service, particularly for emergency appointments
- A focus on patient comfort and care
Overall, Familia Dental has garnered a reputation for excellent dental care, making them a top choice for those seeking quality services in a supportive environment.
Services and Treatments
Familia Dental: Reviews
Fantastic experience: Very caring and accommodating staff. Was treated like familia.
Fantastic experience: Familia Dental has truly won me over. The practice’s warm, welcoming atmosphere put my family at ease. Dr. Shivani was outstanding, offering clear, comprehensive explanations about each of my children’s dental needs. Dental assistant Sheyla was professional and meticulous while placing molar covers, and DA Porsha ensured we received all necessary orthodontic paperwork promptly. Check‑in was seamless thanks to receptionist Sharlyn. My sincere appreciation to the entire team for their exceptional care.
Asha England, thank you for giving a shout-out to the talented staff at our clinic! We strive to provide you with friendly, personable care. It seems our team delivered! We appreciate your feedback. - Familia Dental.
Negative experience: They are very rude and didn’t take my needs seriously also didn’t provide information that I needed prior to my appointment so they canceled my appointment because I didn’t have any of the paperwork. Why couldn’t they tell me over the phone what I needed to bring prior to my appointment. Even when I asked what I needed the said nothing just be 15 mins early.
Negative experience: I am vey disappointed with familia dental. I have been here for years. I have never had bad service. I went to get a cleaning done and I asked for no x-rays because usually my teeth are always good. They insisted for x-rays to check for cavities. The Dr. came back and said that I have 4 cavities. The Dr. Did not show me any x-rays nore explained to me what procedure needed to take place. She put 3 shots back to back and they were so painful my tears ran down and I was kicking from the pain. I had to push her hand away going toward the third shot because she went in so deep on all three shots and the pain was so bad to where I could not handle it. There should had been a dental assistant with me to calm me down and not just the doctor. After the procedure was done, everything seemed fine. I had to fly out for an emergency… It has been 2-weeks now and all my 4 molars have been hurting and seem like she left cracks or over drilled my molars. I have been in pain and cannot eat right. This is by far the worst service I have gotten. I always had great complements here about having great teeth and now they seem like they were over filed to make more money.
Fantastic experience: Always a good experience and they treat you right
Fantastic experience: Excellent work by Dr. Nerli and Gael and Brittney
Fantastic experience: Much, much, much, better than LaCasa! And, soon I will have a smile like I have never known in my lifetime.
Negative experience: I make teeth, Im a dental ceramist and this place took a crown off during cleaning. The worst cleaning Ive ever had and on purpose so they can get more business. A cleaning should take about an hour, this took five and I felt like I was being jack hammered the entire time.
Fantastic experience: I ask for offering and they willing to make sure and appt to remove 4 and fill up and I appreciate for their patience and not roughy with me
Fantastic experience: Dr. Nerli and Jamie were so amazing with my daughter.
Fantastic experience: Dr. Nerli and her assistant were fantastic!! They eased me into the procedure with kindness and listening to my concerns. Great team!!
Fantastic experience: Jamie is a rockstar from Hobbs to Clovis to and Dr shivani is a great dentist here in Clovis
Fantastic experience: Dr Nerli did a excellent job and so did Jamie did a good job on my child’s teeth
Fantastic experience: Lady who cleaned my daughters teeth was so sweet and made her comfortable
Fantastic experience: Everyone is very nice They got me in quickly and took the time to listen to my concerns and address them.
Fantastic experience: The doctors and staff are excellent! I can't leave enough stars. They all work with each other to give us the best care. They help me and my children feel comfortable throughout the entire visit
Fantastic experience: Nice people!! Dr. Dasai is the best!! Very professional the front desk always greets with smile all the assistants in back are really friendly and treat you well
Fantastic experience: The Dr. NERLI and DA JAMIE were absolutely amazing. So gentle makes me fell so comfortable
Negative experience: They do not answer the phone. They also do not go by the hours posted.
Fantastic experience: Dr Hillary & Janie were wonderful explaining the pros & cons so we could make an intelligent decision about treatment. Since I first went there some years ago I've always been impressed that they never have tried to sell but instead to educate & inform. We told our sister-in-law & she felt the same way. It shows trickle-down integrity & honesty. Thank you for being here!
We are pleased to hear from a satisfied patient of Familia Dental. Please tell your family and friends about us! Thank you. - Familia Dental.
Fantastic experience: Thank you so much, staff is incredibly nice and the dentist are always professional and take care of people so nice. I appreciate all the help my daughter received after her surgery.
Fantastic experience: The dentist here are very professional, accommodating and fairly priced. Love this dentist
Fantastic experience: Good place and great services. Get teeth exams and clean and a timely process
Fantastic experience: Dr, shivani and DA Jamie were perfect with their jobs
Negative experience: Poor communication with office staff and the dentist…. everyone acted like they didn’t understand my problem I was having all I wanted was to repair my partial that I had gotten there at La Familia dental and no one seem to know anything about my dental records there. They are the only dentist I have ever seen in my life and after the cleaning. I received I had to have a tooth polled which I was in extreme excruciating pain and when I went to see them, they said that you will have to wait to get your tooth pulled because of your blood pressure and my MD doctors that I have all were surprised that the dentist did not pull my tooth because the dentist was saying that my blood pressure was too high and my medical doctors all signed off on permission for the dentist to pull my tooth but I still had to wait three days… and I suffered for those three days, and when I finally went to have the tooth pool, they almost didn’t wanna pull it again and they didn’t seem to recognize the paper they gave me to take to my medical doctors to sign off on to give them permission they did not want to accept and I was very upset as to what was the reason for them giving me the paper in the first place. If they weren’t gonna follow my medical doctors orders to pull the tooth, I find this whole situation very ridiculous and unacceptable and I will tell everyone I know to avoid La Familia dental at all costs
Fantastic experience: The staff was great there and I will definitely be going back for future dental needs!! Was able to get me in for an emergency extraction and it was super fast too!!!
Fantastic experience: Great customer service. Ideal location. Great options! Don’t take it for granted! Keep appointments and follow guidance for a great outcome! 5 star service! Greatly appreciated!
Fantastic experience: The people are very courteous, kind, patient, and prompt with appointments. The dentists are open to the kind of work each patient needs. I've always had a fear of dentists however they make sure I'm comfortable with whatever procedure they do.
Fantastic experience: Great, Friendly and Comfortable Environment. Jamie was so Awesome with my 4 yr. old daughter. Dr Shivani was very nice.
Fantastic experience: Dr Desi and Jamie were so wonderful and professional, thank you so much!!
Fantastic experience: Very nice people! So kind & sweet!
Fantastic experience: Not a long wait at all employees are friendly. Dentist is really nice goes over everything she is gonna do on your visit.
Negative experience: Front Office staff was amazing but the lady assisting the Dentist was beyond rude and disrespectful. Not sure I will take my family back.
Negative experience: Ruined my teeth. If they you have cavaties get a second opinion. Got right side cavaties removed. They shaved them so low i cannot chew on the right side anymore.
Fantastic experience: I am a 50+ yr old person who rather fight a bear than sit in a dentist's chair..I SWEAR! ALTHOUGH, of course there was some pain but not as bad as my visit 20+ yrs ago(another office). I had 2 extractions at once. The dr and staff saw how nervous i was and did all they could do to ease my fears! I cant remember their names, BUT THANKS TO ALL 3 OF YOU WHO WORKED ON ME!! I will be recommending this teams office!!!
Fantastic experience: The dentist and her staff were amazing they made sure that I had less pain as they worked on extracting my tooth.
Fantastic experience: The staff was very nice & I felt welcomed.
Fantastic experience: Jamie chavez and dr martinez was awesome
Fantastic experience: Dr. Nerli and Jamie was very knowledgeable and kind and was very thorough on explaining my process I personally thank them both for helping me.
Negative experience: If I could give negative stars i would. These dentists at this location do not care about their patients. I went in for a broken tooth and they told me it would take too long to help me and to go to walmart and buy superglue. What is the point of being open if you aren’t going to treat patients. I will never go back . Ridiculous Very disappointing.
Fantastic experience: The hygienist was amazing with my 3 sons! They loved her!! Especially the dentist! Would recommend this practice!
Fantastic experience: Sorry my friends I had to be able to show the world the great job Dr.Nerli,Bree,and Brittney had done for me and my smile without the confidence,uplifting & patients they had with me from May to September I would not be able to give those 5 stars not one is perfect No not one but for now they are.THANK YOU ladies from the bottom of my heart.
Fantastic experience: Dr.Shiv was amazing and her 2 dental assistant Priscilla and Jamie were great too. I would highly recommend familia dental.
Fantastic experience: Jamie is so amazing. Every visit I have, she exceeds all of my expectations and makes every visit comfortable and successful. I highly recommend Jamie. Thank you. ❤️
Fantastic experience: They were very nice and work with me when I was nervous cause of a new dentist office and they were respectful
Negative experience: They suck don't go there they are not professional at all I'm sure they will mess you up
Fantastic experience: Had a wisdom teeth extraction with Dr.Desi and it went great, barely any pain days after the procedure.
Fantastic experience: Always love getting my routine cleanings by Dr Desai and staff
Fantastic experience: Familia dental is a really great dental office.Porsha is a very awesome assistant she works really hard to make sure I am comfortable every time I get my teeth clean!!
Negative experience: I once gave a five star but the fact that it takes an hour to get through to make an appointment or to confirm one is absolutely ridiculous!!!. I hate to do it but if they don't fix this me and my kids will be looking for a new dentist
Thank you for leaving a 5-Star review, Vanessa Martinez. At Familia Dental, we continuously strive to serve you better. Looking forward to serving you in the future! - Familia Dental
Fantastic experience: This place is so amazing. Nothing like that kidskare dental, that place was the worst experience I have ever had, and all of them horribly rude. U guys go above and beyond and care about your patients!!
Negative experience: The staff was friendly. Dr was worthless. Treated me like garbage. Email sent to corporate. I will never recommend anyone go there. The worst dentist ever. The standards of care were violated. No hx was reviewed. I was in severe pain when i went in and with in two hours it was multiplied by 10. I am hoping I don't have to go to the emergency room.
Fantastic experience: Dr. Martinez and Jamie are amazing!! Everything they did went more smoothly than I had expected! Thanks again ladies for being so nice and gentle with me!!!
Fantastic experience: They were great!! Friendly, attentive, respectful, and had a unique way of getting my kid to be calm. Thank you so much!
Five Stars and No Comment? Enough said!
Fantastic experience: Great experience fast And friendly, did not have to wait in waiting room forever and then wait in dr office even longer.Had a small cavity took care of it on the spot with out having to make another appointment
Fantastic experience: Very pleasant, professional and made the visit a painless procedure. Got me in and out without a lot of waiting.
Fantastic experience: I have nothing but the best things to say about Familia dental. They are the most Professional dentistry shop I have ever been to. All the way from the receptionist to the general dentist help help her. I had nothing but a good visit with them. They earn the five stars that I put up. Thank you Familia dental. I cant wait to smile again and you are the people that deserve to see my first smile. Thank you all
Fantastic experience: Familia Dental is Wonderful dental care ! The office is always welcoming and the staff are friendly. They take your concerns serious. Above all else Casey, He is a wonderful dentist! He made sure my 6yr old daughter felt comfortable when she had a hard time getting her teeth cleaned he's kind and generous. Thank you Casey!
Fantastic experience: The staff there was very friendly. It didn't hurt when pulled my tooth ☺️...I will continue to go with my son and I... I also loved that they did emergency walk ins...
Fantastic experience: Absolute phenomenal experience with my first time visit! Everything was top notch! The only thing that I am upset about is that I wasted my time 4 months ago with the practice across the street and didn’t come here FIRST, don’t make the same mistake I did and start at FAMILIA DENTAL!!!
Fantastic experience: they were super friendly first of all I missed my appointment and they sent me another appointment for the same day and I got to see them and they were super friendly with me and any questions that I had to ask the answer they were very quickly and yes I recommend that anybody would like to go they are the ones to go to
Fantastic experience: Extremely professional staff.. Very clean office. Dental assistant was the best ever I just loved her. Dr. Shreya Nerli was extremely thorough and very knowledgeable. I love this office. Going to the dentist is not someone’s favorite thing to do, but this office makes it a very relaxing experience.
Thank you so much for your wonderful review! It's great to know that our staff, especially the dental assistant and Dr. Shreya Nerli, made your visit relaxing and enjoyable. We look forward to seeing you again for your next visit!
Fantastic experience: I have 3 kids one of them being a wild toddler and the staff was amazing! Highly recommend
Hello Mollie Jaña Harbour,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our staff was able to provide a positive and accommodating visit for you and your kids, especially your energetic toddler. We look forward to welcoming you and your family back for future visits!
Best regards,
The Familia Dental Team
Fantastic experience: The staff at the front desk were friendly, inviting and very courteous. The dental hygiene specialist and the dentist were awesome. They explained every step and what was going to happen next. They went over past exams, current exam and set a date before we left for the next session. Very clean facility friendly staff.
Fantastic experience: All office staff was amazing! From the front desk, to the X-rays, and the dentist. Very compassionate and caring! Hands down the greatest dentist I’ve been to since my childhood.
Fantastic experience: called on Friday they got me in within an hour very pleased with the appointment and the care of there team I would definitely reccommed.
Negative experience: The provider caused injury to my cheek while cleaning. He did a subpar job to say the best. The staff was kind, but the dentist was very poor.
Negative experience: The staff was great I went in to have a tooth pulled, as the dentist was pulling it the one broke off next to it, so I had to have the roots removed to. I ended up paying almost 1000.00 for 2 teeth. I do not feel like I should have been charged for the second one since I was not going in to have that pulled
Negative experience: I am actually shocked that this place has anything past a one star review. My kids normally see Dr. Marissa Best (who is amazing btw) but due to time constraints and my schedule, I needed my kids to receive a cleaning asap before they left Clovis for summer. I should have just waited for Dr. Best to have an opening. Familia is dirty, HIPAA violations all over the place due to the lack of patient privacy, and one of my kids didn’t even receive a proper cleaning. They only polished his teeth. They are very unorganized and seem rushed. The dentists looked overwhelmed. Staff was nice enough but I would not recommend this office.
Fantastic experience: The waiting area and individual rooms were very clean and made you feel comfortable. Staff is very friendly and courteous.
Fantastic experience: The staff at Familia Dental are professional, they care about their patients, and most importantly they do not shame you or make you feel self conscious. I won’t go anywhere else for my dental needs.
Fantastic experience: The best experience I've ever had a dentist office. Very friendly caring staff and dentist. I highly recommend Familia Dental hands down
Fantastic experience: I took my father in for an appointment on Monday, and it was hands down the best dental office in town! Britney, the receptionist, helped us with a great attitude and an amazing smile, and she was able to assist us and get us seen right away. She made dealing with the insurance so easy. I’ve been to clinics where they require the patient to speak to the insurance for approval. My father had a wonderful visit and I would definitely recommend this office!
Fantastic experience: Everyone was so kind! I loved how they cared for my daughter and made sure she felt comfortable.
Fantastic experience: I highly recommend this Dental Office to anyone seeking top-tier dental care. Brittney is very professional and the attention to detail she has truly stands out. I will certainly continue to trust them with my family dental needs.
Fantastic experience: I want to start of with saying this place is great. When i went in to ask questions about making an appointment the front desk Girls were really nice and welcoming. Sharlyn attended me right away to answer my questions.
Hello Hugo Palacios,
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience at Familia Dental. Our team, especially Sharlyn and the front desk staff, strive to provide a welcoming and helpful environment for all our patients. Your kind words and perfect rating mean a lot to us. We look forward to seeing you again soon and continuing to meet your dental care needs.
Best regards,
The Familia Dental Team
Fantastic experience: Great experience! Got all 4 of my son’s wisdom teeth out in about 10 minutes! Staff was friendly and helpful! Thank you!
Fantastic experience: I had a great experience at familia Dental. The staff was incredibly friendly and made me feel comfortable from the moment I walked in. My visit was quick and efficient, but I never felt rushed. The dentist was professional, thorough, and took the time to answer all my questions. I highly recommend this office to anyone looking for quality dental care with a warm and welcoming team! Isabel and Dr Nerli were the best!
Negative experience: Horrible! All 3 of my kids had appointments today. Called to reschedule since it was snowing and live a hour in a half away from the office and was told couldn't since my kids missed an appointment in august and didn't give a 24 hr notice. Wasn't expecting snow today to not be able to make it
Five Stars and No Comment? Enough said!
Fantastic experience: I have been a patient for many years & the front desk sharlyn makes it even better! If you go ask for sharlyn! She’s the best. And Porsha is the best dental assistant as well!
Fantastic experience: Very polite people. Sharlyn from front desk was very helpful and friendly. Took time to answer all your questions. I highly recommend this place.
Fantastic experience: I highly recommend this dentist. I have been going to Familia Dental for over five years, and I can not see why I would change. My children and I are always their priority, and the staff always responds immediately to any questions or needs we may have. I also want to praise Denise at the front desk; she always has a smile on her face and greets us with friendliness. I can't speak highly enough of the entire team.
Fantastic experience: I had a great experience when I went to this office today. The staff was friendly and cooperative, and they really went above and beyond to help me with the appointment I was scheduling. I will be scheduling all my dental appointments here.
Fantastic experience: Love this place Denise Morals has an amazing way of showing professional service and experience. Any time i have had trouble she’s been awesome at assisting! Her smile is the perfect display for her career!
Fantastic experience: I am very pleased with our last visit we had at Familia Dental! My daughter and I were greeted & checked in by the friendly front desk receptionists. We also didn’t have to wait long which was a plus! Dr. Desai & his dental assistant Bre worked on my daughter and made her feel comfortable throughout her visit with them! She loved it!
Negative experience: This place is horrible ! I don't understand why they don't verify insurance prior to our appts. 2xs they have wasted my time. I will never step a foot in that place again. Front desk is incompetent!! Front reception called to argue with me. First of all do yr job! I had to call my own insurance to get verification of my insurance for them. She talked to my insurance but still wouldn't check me in and I waited an hr because they called me in early . That place is a joke! I will never recommend any of my family to go there that's for sure!
Dear Ernestine Aranda,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your visits to Familia Dental in Clovis. Your experience does not reflect the high standards of service we strive to provide to all our patients.
We understand the importance of verifying insurance details prior to appointments and are sorry for the oversight that led to your dissatisfaction. We are committed to addressing this issue with our front desk team to ensure that such situations are handled more efficiently in the future.
Your feedback is invaluable to us as it helps us improve our services. We would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to contact us directly at [email protected].
Thank you again for your feedback. We hope to have the chance to restore your confidence in our services.
Sincerely,
Familia Dental Clovis Team
Fantastic experience: Amazing! Super friendly staff, amazing dental professionals! Made my kids feel safe and offered great advice! Highly recommend!! Take your entire family!
Dear Katina Dacres,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Familia Dental. Our staff takes great pride in creating a welcoming and safe environment for all our patients, especially children, and it's fantastic to know that we were able to make your visit enjoyable. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care for you and your entire family. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Warm regards,
The Familia Dental Team
Negative experience: This was my first time and I felt that the cleaning was way too fast and not thorough. They took x-rays and never discussed them and a panoramic x-way on the way out. I don't know what the point of that was except to charge my insurance. I never saw a dentist nor did one ever check my mouth after the cleaning or to check for oral cancer or any problems. I'm not happy with this service!
Dear Glenda Garcia,
Thank you for taking the time to share your experience with us. We sincerely apologize for the dissatisfaction you felt during your recent visit. Your feedback is incredibly important, and we are committed to addressing the concerns you've raised.
It is our goal to ensure that every patient receives thorough and comprehensive care, including detailed communication about any procedures performed. We regret that this was not your experience and understand how this could be frustrating. We would like to investigate this matter further and ensure that it is addressed appropriately.
Please feel free to contact our office directly or email us at [email protected] so we can discuss your visit in more detail and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to provide you with the quality care you deserve.
Thank you for bringing this to our attention.
Sincerely,
The Familia Dental Team
Fantastic experience: Dr. Martinez and her team were great with my five-year-old son on his first trip to the dentist! Quick, thorough, professional, and friendly!
Fantastic experience: I get my yearly dental checkup and cleaning here every year. I have always been treated with respect and dignity. The staff are so courteous, friendly, professional, and helpful. They are just great, professional, and reputable dentistry to have take excellent care of my teeth.
Fantastic experience: Took our 2 year old son! the hygienists and dentist are always really sweet a patient! wait times are usually shorter.
Fantastic experience: Dr. Martinez and Miss Isabel are the absolute best!!! I’m a whimp! To say the least! lol. However, these 2 are the greatest with the most patience of anyone I know! They are so kind and helpful. I couldn’t have made it through today if it wasn’t for them!!! Thank you both so much! God Bless! Sabrina
Fantastic experience: We are from Albuquerque and my daughters crown broke and left sharp edges, it was hurting her and they helped us with a temporary solution until we can see her dentist! Thank God they squeezed us in! The dentist was patient and his tech too they distracted my 4 yr old so that it wasnt too scary
Fantastic experience: Familia Dental is awesome! Friendly staff and great service. First time there and differently will be going back and recommending this place to everyone.
Fantastic experience: Dr.Martinez is amazing and the dental assistance all of them are nice and helpful. When I called I got a appointment the next day. Then I was scheduled 2 days later for my extractions. I called the following week and got my daughter in and Dr.Martinez listened to my daughters and told her the process for her and made her feel very comfortable being seen there. Thank you Familia
Fantastic experience: Was good appointment besides the fact that two molars were removed. The employees were polite and did a great job. Looking forward to my next appointments. Thanks
Fantastic experience: My experience was GREAT. Staff was welcoming and made my visit go smoothly and had my tooth removed fairly quickly. By far the best experience I've had, my dentist and his assistant were friendly and helped me calm down from being nervous from past experiences elsewhere. 10/10 recommend!
Fantastic experience: My experience here was amazing, he immediately clued into my anxiety and was very attentive to my needs and strive to make me feel comfortable. Casey was great dental assistant and when the dentist came on he was very straightforward and it was a great experience
Fantastic experience: Staff was very kind and gentle, from the receptionist to the dentist. Thankful they were able to see me quickly.
Fantastic experience: Im verry GREATFULL for Porsha she is the dental assistant there she took time out to HELP ME FIGURE OUT HOW TO PAY for procedure i need done i was SO UPSET i was crying Porsha MADE SURE I had all information for different options i needed to help cover the cost. I Don't even know the dentist name honestly she, the dentist just left me in the room crying afer she said I had to come up with $6000's CASH to save my front teeth. I'm very thankful for Porsha when I got home I did exactly what she said & I came up with a solution for MY 2 FRONT TEETH!!! THANK YOU PORSHA u literally helped me get my 2 FRONT TEETH FOR CHRISTMAS UR THE BOMB.COM
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