Palos Pediatric Dentistry: Richard Facko, DDS, MS
Information about Palos Pediatric Dentistry: Richard Facko, DDS, MS
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 8h-16h
- friday: 8h-15h
- saturday: (closed)
At Palos Pediatric Dentistry, we know your child is special. That is why we treat your child based on their personality as well as their dental needs. Dr. Richard Facko is experienced in treating youngsters of all ages. His compassionate style, expert skills, and ability to communicate with children make him a favorite among parents and kids. We begin seeing children as infants, right around the time of their first tooth eruption. This allows us to create a foundation for dental care right from the beginning. Because infants require specialized dental care, we like to see them early so we can go over the proper techniques to keep your child’s smile attractive and healthy.
Our comment from Best Dentists Club about Palos Pediatric Dentistry: Richard Facko, DDS, MS:
Palos Pediatric Dentistry, led by Dr. Richard Facko, DDS, MS, is renowned for its exceptional approach to pediatric dental care. Parents and children alike rave about the warm and welcoming atmosphere, where every member of the staff is dedicated to making dental visits enjoyable. Highlights of this practice include:
- Patient and Caring Staff: The team is praised for their kindness, particularly when dealing with children who may feel anxious. Many reviews commend the gentle demeanor of Dr. Facko and Dr. Brittany, who make efforts to build trust and comfort with young patients.
- Efficient Appointments: Families appreciate the quick yet thorough service, often remarking on how effortlessly they can schedule visits and how efficiently the appointments are handled, getting in and out with minimal wait times.
- Engaging Environment: The practice is noted for its cheerful decor and child-friendly ambiance, which helps create a positive experience. Parents report their children leaving with smiles and excitement to return for their next visit.
- Inclusive Care: Palos Pediatric Dentistry is recognized for its accommodating approach to children with special needs, ensuring they receive the care and patience they need to feel comfortable.
- Educational Focus: The hygienists and dentists take the time to educate children on oral health, making the appointments both informative and fun for the kids.
Overall, Palos Pediatric Dentistry sets a high standard for pediatric dental care, offering an experience that not only addresses dental needs but also prioritizes the emotional well-being of their young patients.
Services and Treatments
Palos Pediatric Dentistry: Richard Facko, DDS, MS: Reviews
Fantastic experience: Dr. Brittany is phenomenal! My son has autism and she is very patient with him. Thank you so much! Huge Thank you to Amy!! Amy is amazing and extremely loving and patient! Thank you Amy for always being great!! Love you guys so much!!❤️❤️❤️
Hi Shamika, we love all of our patients, but especially all of those with special needs! So happy you had a good experience!
Fantastic experience: Very professional office. I was able to call and have an appointment within 24 hours. I did all paperwork online so once I arrived at the appointment we were seen very quickly. This was a very good experience for a first visit and child wants to come back every 3 months instead of 6. I appreciated the attention and care that she was shown. The ladies in the office were really kind and nice.
Hi Kay, we appreciate the kind words and look forward to seeing you in 6 months (or 3)!
Fantastic experience: Dr. Richard and Dr. Brittany are wonderful doctors and they are both so great with the kids. The entire staff there is great. Every hygienist we have had has been amazing, super informative, and made us all feel so comfortable. I highly recommend this office!
Thanks Mary Kate, we appreciate the kind words!
Fantastic experience: First time, brought our 5 & 7 year old. Amazing experience. Everyone was so polite and our children truly enjoyed the experience. Thank you
Thank you John, we look forward to many more good experiences!
Fantastic experience: My doctor referred us to Palos Pediatric Dentistry as he struggled with x-rays and cleanings at his previous dentist. They were very kind from check in, to cleaning and meeting the dentist. We finally got x-rays! The office was very clean and from his perspective the coin machine after his visit was awesome!
Hi Liz! So happy we were able to help, and thanks for such a kind review!
Fantastic experience: My Daughter has been a patient here for over5 years, and she absolutely loves Her Dr.! He's very professional, concerned, kind and considerate!! I couldn't have picked a better Dentist 4 Her, she wants 2 go more than every 6 months Dr.Facko has made her already pretty teeth even prettier.
Thank you, Eval!
Fantastic experience: I was referred to Palos Dentistry by my family Dr. it was my 3 year old’s very first time going to a dentist appointment so he was very nervous. The rooms clean, the Dr’s and staff were friendly and welcoming. Thank you Dr Liz, Dr Brittany and hygienist Sandra for being patient so kind with my son, I knew he was in great hands. Im planning switching dental office for my son and daughter to this dentistry.
Thanks Lisette, happy we could help!
Fantastic experience: Update: My son had a much better dental visit with Lynda and Dr Facko! The Hygienist was able to use the cleaning tool instead just brushing his teeth for a little while and she was also able use the metal scrapper to remove some plaque on his teeth. He was distracted by watching his cartoon on the TV on the ceiling and Lynda did a good job getting him to stay calm while she cleaned his teeth. I appreciate how patient and caring she was with my son! After the cleaning, Dr Facko came in did the exam and my son sat quietly and didn't become resistant at all. Although my son doesn't like brushing his teeth, he's is making progress at this dental office, his teeth are healthy and he doesn't have any cavities. Thank you Dr Facko & Lynda! Took my son for his 2nd cleaning and exam with Dr. Facko. My son has special needs and doesn't really care for brushing his teeth. The Hygienist was welcoming and friendly, but disappointed that my son still hasn't really had his teeth cleaned just some Fluoride put on his teeth that I had to unknowingly pay $40 for this time. Luckily he doesn't have any cavities but still concerned about his teeth.
I am so sorry you did not have a great overall experience. We care deeply about all of our patients, but especially our kiddos with special needs. We feel it is important to work at their pace and build trust with them over time. Insurance coverage for fluoride can vary by employer. We always recommend applying twice per year, as this is the frequency that has been shown to prevent cavities, but we also respect parents' decisions and are happy to apply at the interval allowed by your insurance company. I hope we can make it better on his next visit!
Fantastic experience: Amy was amazing!! She really made my boys feel comfortable. My 1.5 year olds first time and there was no crying from him. My 3 year old really enjoyed showing his little brother how to be brave.
Hi Katherine, thanks so much for sharing! It's always fun to watch siblings together at the office!
Fantastic experience: Loved, loved everything about this dental practice! The customer service was outstanding from start to finish. The space has such a cute, kid-friendly vibe — decorated for Halloween with the staff even wearing festive shirts, which my kids loved! Appointments ran right on time, and the dental hygienists were wonderful about explaining every step to my kids so they felt comfortable. The dentist was amazing and even squeezed us in same day to fill a cavity because of a cancellation — such a huge help not having to make another trip! The office was easy to find, parking was ample, and overall the entire experience was just wonderful. Highly recommend!
Hi Kaleya! Thanks for taking the time to leave such a wonderful review. Our team was really proud of their Halloween decor this year, so I will pass your comments along to them, they will love it!
Fantastic experience: This was our first visit. And it went amazing. My son was scared but he did great. They were wonderful and excited everything as they went through the exam. My son left with a smile.
Hi Colleen, thank you so much for taking the time to write a review, we appreciate it!
Fantastic experience: Everyone is so very friendly! Thank you taking such great care of our son
Hi Tom, thanks so much!
Fantastic experience: Our daughter is 2 1/2 so we were definitely nervous for her first dentist visit. From beginning to end the staff was very thoughtful and helpful. Their patience really put our daughter at ease and she had a great experience!!! Palos Pediatric Dentistry is definitely going to be our go to! I even received a hand written note from them. They’re the best!
Hi Lorena, I really appreciate the time you took to write such a wonderful review. We love our patients, too!
Fantastic experience: My mom took my daughter for her first filling. She was blown away by the doctor and her assistant. They were both so kind and explained the entire process to my daughter to make sure she was calm and not stressed.
Hi Shannon, we're happy to hear your daughter had a great experience, it means everything to us!
Fantastic experience: They are amazing! We love Dr.Liz! My son was super scared coming in but everyone made us feel super comfortable! We called in the morning and they took us in within few hours! Really recommend Dr.Liz. Definitely going back and also taking my daughter to see them as well!
Hi Anna, we're happy you found our office! Thanks for taking the time to share your experience!
Fantastic experience: Start to finish, every single person we encountered has been exceptional. Melissa and Lydia were so patient with my daughters and super helpful in giving me pointers on keeping the girls chompers cavity free and beautiful. There is no longer anxiety about getting our teeth cleaned at the doctor. I highly recommend this group.
Thank you Lauren! We are glad we helped with your children's dental anxiety. We appreciate your recommendation. :)
Fantastic experience: When in the market for a dentist for my son, Palos Pediatric Dentistry was recommended to me by a co-worker. The office itself is warm, inviting, and clean. The staff was so kind and welcoming. My 11 year old not only struggles with sensory processing but also a fear of the dentist. The dental assistant Karla and the hygienist were so good with my son and made him feel comfortable and took time to explain everything to him. The dentist (Bauer) had a great bedside manner and was very good with my son. The appointment was not rushed at all and felt very personal; which was something I have never experienced at a dentist. My mom had tagged along to the appointment and even she made remarks about how good they were and that she was impressed. I will definitely be bringing my other child here as well as recommending them to anyone I know with children.
Hi Christina, thanks so much for sharing! I will be sure to share with Karla and Dr. Brittany. They both really care for the kids in our practice, and I know they will love reading your review.
Fantastic experience: They are always so great with my day explaining what she needs done and being patient with her, all staff is friendly and informative
Thanks Jennie!
Fantastic experience: Great service like always. I’m using this doctors since 2021 and I love it.
Hi Marta! Time flies when you're having fun ;)
Fantastic experience: Best Pediatric Dentist Around! Great with the kids and a beautiful office! Such a great staff! My kids love Dr. Facko!
Hi Dana! We appreciate your kind words. Thank you :)
Fantastic experience: The staff is very friendly and professional. Had all my questions answered. My daughters first visit to the dentist, came in with a smile and left with a smile. Nothing stressful about the visit. I think I was stressing more on how she would take it but, everyone was so nice and she loved her first dental visit. Looking forward to many more great visits!
Hi Malgorzata, thank you for sharing! It's almost always more stressful for parents than for kids, and we care about making it a positive experience for everyone. Have a great day!
Fantastic experience: I was so worried about my daughter’s appointment. She is a challenge. Everyone was so nice and patient with her. We are so happy with our experience. Thank you so much!!
Hi Dianna! Most of us with kids can relate ;) We enjoy working with all of our patients and getting them to trust the dentist. Have a great day!
Fantastic experience: Miss Amy was amazing and very informative to myself and my daughter(the patient). Always smiling and welcoming! The dentist Britney was also amazing, very patient with my daughter and her small concerns. Both ladies made my daughter feel comfortable and even laughing. Very recommended!
Hi Ashley, thank you so much for sharing!
Fantastic experience: Wonderful staff, my daughter can’t wait to go back for her next check up.
Thank you Antonio, we're looking forward to it too!
Fantastic experience: My kids absolutly love going to Dr. Facko, he is very patient, very honest, and just wonderful.
Hi Angel, thank you so much for the kind words. We love our patients, too!
Fantastic experience: I can’t say enough good things. My daughter was so fearful of the dentist before we found Dr. Facko. He was so patient and really did everything to slowly help her get rid of her anxiety. Dr. Brittany has been great since she joined. All the staff have been wonderful. They have been great about teaching my kids how to take care of their teeth. I’ve never had a bad experience here and highly recommend this office.
Amy, we really appreciate you!!
Fantastic experience: We love Palos Pediatrician dentistry- the staff is so kind and professional and always work efficiently. I have two children, I take at once and we're never there longer than an hour. We appreciate the TV above the chairs to offer comfort to the littles. My daughter always appreciates the prizes as well.
Hi Lorena! We try really hard to keep wait times to a minimum - it's what we would want for our own kids. I'm glad you had a good experience, and thanks so much for sharing!
Fantastic experience: Son was initially unsettled for his first dentist appointment (he’s 2.5), but luckily the dental hygienist and dentist made him so happy and comfortable. It was a great experience overall, and I will be consistently taking all of my children here for their dental needs!
Thanks Alyssa! Much appreciated!
Fantastic experience: Friendly staff and love how they walk their patients through what they are doing and explain in weirds they will understand. So glad I found this place!
Hi Nelida, we're happy you found us, too! Thank you for sharing!
Fantastic experience: My first experience with Palos Pediatric Dentistry has been beyond expectations. My child's dental work is very important and complicated and I appreciate the kindness everyone Has shown means alot to me. I am praying the procedure goes well and recovery is quick.
Hi Melinda, thank you for sharing your experience with others. We always do our best to take great care of all of our patients, and we're looking forward to the same for your family!
Fantastic experience: Wow, I was so surprised that I was actually being HEARD and my opinion was taken into consideration! Dentist told me the truth (wasn’t a dig for most expensive procedure) and we made a plan. It was so refreshing and they made my daughter feel so comfy. She’s really bad at dentists and she left happy. So happy I found this place.
Hi Cathy! Thank you so much for sharing, this makes me so happy to hear. We really do try to see things from a parent's perspective and give practical pro's and con's of treatment options. Have a great day!
Fantastic experience: My son and I love it here.. We appreciate the step by step explanation of what's going on during the appointments. My son loves the attention that he gets from the staff, hygienist, and dentist. From the moment we walk in, we see smiling faces and friendly greetings. Thanks Palos Dentistry!
Thank you for sharing!
Fantastic experience: We absolutely love this office and all of their staff. They are always so kind, professional, and make our kids feel comfortable. We love that the staff can accommodate our family with 4 kids both conveniently and efficiently. We cannot recommend them enough!
Hi Danielle! Thanks so much for sharing such kind words!
Fantastic experience: The staff at this office are so great! So kind and wonderful. The entire staff accommodates every single child. I could not say enough great things about this office. Thank you Dr. Facko and Precious!
Thank you, Reneh. We appreciate your confidence in our office and we look forward to seeing you and your daughter next time!
Fantastic experience: I was so nervous to take my autistic son for the first time but I quickly realized I didn’t need to be. They had books in the waiting area and my son loves books. When he was called to the back the whole experience was not rushed and on my son’s terms. They made sure to make him feel comfortable. Any questions I had were answered and even gave me more info I can use at home with my son. I loved it here for my son. Looking forward to our next visit.
Hi Marisol, we really enjoy all of our patients with special needs, and I'm happy to hear that you had a good experience!
Fantastic experience: Love this office! All of the ladies are so nice. They are always patient and happy when with my girls. Dr. Brittany is amazing!
Thanks Michelle, we think she's pretty amazing too!
Fantastic experience: So happy this practice is in our own town! My kids have been going here for many years and we have had positive experiences every single time... from office staff, hygienists, and Dr.s. Thank you for your expertise and compassion during each visit! Nicole Keough
Thank you, Nicole! We appreciate you!
Fantastic experience: Alessandra was very informative very patient and responded to all my questions in regards to my daughter dental health.
Sandra, thanks for sharing!
Fantastic experience: The staff was amazing and answered all our questions. They made my son’s first visit to the dentist a safe and enjoyable place.
Thanks Erin, we're happy to hear you enjoyed your visit!
Fantastic experience: Always friendly staff. My kids love going to the dentist. I have 4 kids ages 8, 7, 5 and 2 and we were out of there in less than an hour. They conveniently see them at the same time. Love this practice!
Hi Goralskie! We love when our patients enjoy coming to the dentist. Thank you!
Fantastic experience: First time here and love it. Very patient with my son and everyone is soooo kind love it good vibes and very high spirit. Highly recommend
Hi Yazzy, thanks for sharing such positive comments!
Fantastic experience: Five stars out of five stars! My daughter hated the dentist! Until she came here. The Staff, as well as the doctors are all nice, respectful and sympathetic to all the kids. They talk on the child’s age range so the kids never feel left out of the conversations. My daughter always feels included and feels that she has a say in her dental health.
Rosa, your comments mean so much to me. You describe exactly what we're trying to build here. We think it's important that kids feel like they have a voice in their dental care!
Fantastic experience: Our son has autism and he hasn’t been to the dentist in a few years. I really appreciate how patient and thorough they were with him during his exam. My husband and I just want to thank you guys for the wonderful service you provided us!
Hi DW, all of our patients are important to us, but especially those with special needs ;) I'm happy you enjoyed your experience, and appreciate that you were willing to share here!
Fantastic experience: I am beyond impressed with this pediatric dentistry. Mandy and Dr. Britney were amazing and patient with my son. He felt safe and at ease to the point where he actually let them see his teeth. I was so nervous going in but all the staff eased my nerves right away. Thanks so very much for taking care of my son!
Thanks Laura, I appreciate the time you took to share your experience!
Fantastic experience: Both my girls (9 and 13) have very positive experiences at this dentist office. The dental assistants are very nice and ask the girls about their day, very engaging which makes them feel comfortable. The office sends reminder emails well in advance making it easier to stay on top of the appointments. I’d recommend Palos Pediatric Dentistry to anyone looking for a dentist for their kiddos.
Hi Stephanie! Thanks so much for sharing!!
Fantastic experience: The place is very clean, very cheery and modern. The staff was great with my son, who is on the autism spectrum.
Thanks so much for taking the time to share!
Fantastic experience: Ms. Amy and Dr. Brittany were both amazing with my boys. You would have never known it was my youngest first dentist visit. Not a single tear, flinch, or reservation. Thank you for making my babies feel so comfortable qt the dentist office.
Hi Misty! Thanks for sharing! Yes, we get to fix a lot of baby teeth, but we really see our job as providing a positive environment for kids to learn to trust the dentist. I hope you have a great summer!
Fantastic experience: Very efficient and friendly. Always happy here. Going to the dentist can sometimes be worrisome for children but not here.
Thank you, Mike!
Fantastic experience: Excellent staff that makes going to dentist fun, my son has austism and he was so happy with his visit they counted with him the whole and dance with him. I highly recommend Palos Pediatric Dentistry.
Hi Laura, thanks so much for sharing! We love all of our patients, but especially our patients with special needs ;)
Fantastic experience: Amazing staff! We love it here. They make my girls so comfortable & have fun at their cleanings & exams.
Thank you, Liz!
Fantastic experience: From start to finish it was clear I chose the right place for my kids. Mandy was so patient and amazing making my kids and I feel completely comfortable. Dr. Facko was amazing too! I’ve taken my kids to other peds dentist in the area and they don’t even compare to this office! I’m not taking my kids anywhere else and I highly recommend you do the same.
Hi Diana, thank you so much! I will be sure to share with Mandy, too!
Fantastic experience: Easy to make appointments. Extremely clean and very friendly staff treat you like family
Thanks Tim!
Fantastic experience: As a first time mom, It took me a long time to schedule my toddlers first dentist appointment. I was worried and anxious that I wouldn’t find the perfect fit or that my toddler wouldn’t cooperate and the doctors would get impatient. Often times you hear about not so good experience. But this is the exception, the staff is compassionate, friendly, and kind. Dr. Brittney and Ms. Aimee are the absolute best! the appointments always run smoothly. I love how they take time to educate me well on how to properly floss and brush my toddlers teeth, share overall dental tips and explain everything they are doing. The appointments never feel rushed… they take their time and do such a good job! The place is clean and provides a nice atmosphere. They make my child feel so comfortable and for that I’m extremely thankful.
Hi Julisa, thanks so much for taking the time to share your experience with others. I hope you have a great summer!
Fantastic experience: My 4 children all go to Palos Pediatric Dentistry. They enjoy their experience so much that they get excited when I tell them they have an appointment coming up. The staff, hygienists, assistants and docs are all top notch at keeping my kids calm, happy and informed while they're in their seat for visits.
Hi Owen, thanks for sharing! We're so happy to hear that your crew enjoys coming to the dentist, and we're committed to keeping it that way. Enjoy your summer!
Fantastic experience: Hands down the best pediatric team you will ever come across. They go above and beyond for their patients and always make my kids feel comfortable. Highly recommended!
Hey Jill, thanks for such kind words!
Fantastic experience: From wonderful Precious to awesome Dr. Brittany to Elizabeth it was a great experience for Mick Weber! Many thanks for seeing us on the day of a toothache!
Thanks for the kind review Barb, I hope you have a great summer!
Fantastic experience: Always a great experience for my kids (2 and 4). Very friendly, professional and seen on time.
Thanks Allie! While we aren't perfect, running on time is a priority for us. It's hard enough bringing kids to appointments; and it's even more challenging when there is a long wait. I hope you have a great summer!
Fantastic experience: My daughter’s first dental visit here exceeded expectations. They handled her with care and patience and truly made her first dental experience a wonderful one.
Thanks Megan, that means a lot to us!
Fantastic experience: My kids countdown the days until their next visit to see Dr. Facko. He is one in a million! The staff is genuine, knowledgeable, and so kind.Dr. Facko is the very best!
Sandi, same goes to you and your family, it's always wonderful to see all of you!
Fantastic experience: We went here from a recommendation, and we had Dr. Brittany! Let me tell you … my kid has never been so excited for the dentist! They are so kind and caring….. and don’t even get me started with the assistant!!!! Mrs. Amy is AHHHMAZING!!! So patient, kind, and caring. She really knows how to be great with children. She is honestly a gift from God to the dental community! Get that woman a raise! The dentist can be a scary place, but Mrs. Amy and Dr. Brittany are the dream team and they make it awesome!!! Thank you to all the wonderful staff, from the front desk, to the assistant, to the doctor❤️ Highly recommend-10/10
You're too kind, Stephanie! Thanks for taking the time to share such a detailed review with others. It means the world to us.
Fantastic experience: I took my daughter in today for her first ever dentist visit. I was nervous about how it would go, but it was so wonderful!! The hygienist was absolutely amazing, explained everything as if was happening, and made my daughter so comfortable that she actually enjoyed it! I am so happy that I found this office!
Thanks so much Alexandra!
Fantastic experience: Great experience every time. My children absolutely love ❤️ everyone who works there! The best dentist and team for kids with special needs.
Thanks Kami, working with all kids, including those with special needs, is certainly a passion for us!
Fantastic experience: Great experience for my 3 tear old son!!! Doctor and staff are so kind. Our hygienist Daniella was excellent!!!
Thanks Carlie!
Fantastic experience: My daughter is newly 1 and from the front desk to the hygienist to the dentist, everyone took so much care and patience with her on her first of many visits here!
Thank you for the kind words Dominique!
Fantastic experience: Fantastic Dentist! Everyone is so friendly, the office is newly remodeled and well maintained. Dr. Brittany and the hygienists are so patient and kind, they really help my kids feel comfortable with everything they are doing. My kids view going to the dentist as a fun and positive experience thanks to everyone here!
Thank you Carlie, we think our patients are really great too!
Fantastic experience: Phenomenal experience all around. It was our sons first dentist experience and everyone made him feel so calm and comfortable. Answered all questions and gave suggestions that were practical in teaching toddlers good oral hygiene.
Thanks so much Rebecca!
Fantastic experience: Awesome first visit! The staff was incredibly personable and made us feel truly welcome—even though we were the last appointment of the day. My 10-year-old had tons of questions, and Amy & Brittany patiently answered every one, helping her feel completely at ease. I was so impressed, I went ahead and scheduled my son's appointment too!
Hi Aja! We really appreciate the kind words!
Fantastic experience: It was my daughter’s first time going to the dentist. She walked in nervous but walked out so happy and wanting to go back! The staff was absolutely fantastic! She was able to inspect and touch all the tools before hand and was talked through everything that was going to happen. She loved every second of her first experience. I’m happy to say we found our pediatric dentist at Palos!
Thanks so much Ashley, we love hearing that your daughter had a good experience!
Fantastic experience: This was my 10 year old sons first appointment with Palos Pediatric and we could not be happier. They did a very thorough examination and great job cleaning his teeth. The staff was extremely caring and professional and everything was ontime down to the minute. They make a great atmosphere for the kids.. I highly recommend!
Thank you for such kind words, we really appreciate it!
Fantastic experience: Excellent staff. My son is autistic and non verbal. They did an amazing job with him. I never thought i would be able to get his teeth cleaned with his sensory issues but they were able to. We loved our experience here. Will be recommending to friends and family. Especially children with disabilities. Thank you so much for being so patient with our son.
Thanks Cindy, your feedback means a lot to me. Our patients with all special needs are very special to us and we are happy to serve your family to the best of our ability!
Fantastic experience: I brought my 6 year old and my 1 year old for a regular check up visit and we all had a great experience! Everyone at the office were so welcoming. Dr. Britttany and Janette knew exactly how to talk to my daughters to make them feel comfortable, they also provided me with valuable information about how to maintain my daughter’s dental health. I’m so happy that I found them!
Hi Blanca! Thanks so much for the kind words!
Negative experience: Went there as a referral to have my child’s cracked tooth looked at and had X-rays done even though they received the X-rays from our dentist office. (An X-ray that was taken the day before of the cracked tooth.) I did not want a full exam. I was quoted with an estimate to not only fix the tooth that we went there for but also some other teeth. We have a regular dentist that does fillings and crowns. We kind of felt uncomfortable there with all the screaming. This office doesn’t accept Care Credit, which is crazy to me. I just didn’t understand why a full exam was done when we specifically went to them just to look at the cracked tooth. I’m going to be charged for this extra stuff.
Hi Brittany, I apologize for any misunderstanding. We always provide comprehensive care for all children in our practice. While we respect our colleagues in general dentistry, we want what is best for the children in our practice both in the short and long term, which means we always develop a plan to address immediate needs as well as future needs. I apologize for the noise in the office. It was not related to dental care, a father was really struggling with his young child who was having a tantrum. He remained calm and handled the situation better than most. As always, we would not expect you to pay for anything you weren't satisfied with. Please reach out any time and our team will be happy to credit you for any payment you may have made. Thank you for providing feedback which allows me to better clarify our standard of care for others. I wish you all the best for you and your child.
Fantastic experience: Absolutely love the place. They are so good with my son and very patient and caring. My son use to be afraid of the dentist but Dr. B and Dr. Facko are amazing as well as the rest of the staff.
Hi Lea, we love hearing about our little ones learning to enjoy going to the dentist!
Fantastic experience: We always have a great experience here for our regular check-ups. They put my son's feelings first and never push him to do anything he's not comfortable with.
Hi Mary, thanks so much for the great review. While there are some parents who prefer a more forceful approach, we really believe in working together with both parents and kids to give everyone the best experience possible. We appreciate you!
Fantastic experience: AMAZING! I am extremely impressed with how everyone made this experience easy. My 7 year old has a few issues and anxiety was pretty extreme as soon as she sat in the chair. They talked to her not at her and kept both her dad and me involved. She tried to let them do X-rays but of course she gagged and that was it. They again, assured her it was ok and they would not make her do anything she was not able to do. Building trust is so important at this age. I know I was terrified of the dentist at an early age. I really wish they had a place like this when I was a kid. For the parents, they are up front on the plan they work to create. The fees are broken down so you are not shocked. They do not start anything until payment is complete. I honestly kind of like that.
Hi Elizabeth! Thank you for the great review! I really try to treat people the way I would want to be treated, including just being up front about fees. We always try to provide a positive experience for kids and a good value for parents. We look forward to continuing to serve your family!
Fantastic experience: We switched here from another pediatric dentist that my girls hated going to. It was tears and screaming every time. They come home now all smiles rate it a 10/10. My youngest today said, "it's so weird but I can't wait to go back!"
This is so fun to read, thanks for sharing Diana!
Fantastic experience: Dr Facko and his staff have changed my sons dental life. He had a really hard road before coming here when it came to dental work. They were patient, eased him in, and gave alternative options for my son who is very anxious about dental experiences. They are organized and efficient in everyway. Very grateful we found this place!
Hi Lindsay! Thanks so much for the kind review. My own daughter can get pretty anxious too, and fortunately she has also come a long way. Sometimes it just takes patience and time (easier said than done)! Have a great day!
Fantastic experience: We love this office! We are always seen promptly and they are so great with our kids. I have three and it is so easy to take them all at the same time. My kids feel super comfortable and actually love going to the dentist!
So fun to hear, thanks Bethany!
Fantastic experience: Love Palos Pediatric Dentistry! We have 3 children that we take there and I’ll never go anywhere else. Lynda the dental hygienist is amazing! Along with the rest of the staff!
Hi Brittany, thank you so much for taking time out of your day to write such a nice review!
Fantastic experience: Very professional and skilled, top to bottom. which I could recommend them more highly.Dr Richard Facko ( Palos Pediatric Dentistry) is so thorough and informative, and let you know every step of the way what’s going on so there are no surprises. Very calming, as well. Thanks to the staffs….5000 stars. Cece and LeeLee
Thank you, Carolee!
Fantastic experience: Absolutely the best place for kiddos and anxious mommas. Jeannette and Daniela were the ones helping with my kids. They are just so nice, patient, great with kids, and just over all good people. I’m so happy we get our care done here. Dr Brittany and Dr Facko are amazing! Definitely meant for this field. Thank you guys so much!
Hi Megan, we're really happy to care for your family!
Fantastic experience: Such a wonderful place! Loved everything about our experience here. The dentist and his assistant were so thorough, knowledgeable and just took their time with you. Cheerfully greeted upon arrival. Highly recommend!
Hi Lauren, thank you so much for the kind words!
Fantastic experience: We brought our 2 year old daughter here for her first ever dental visit. From the moment we walked in, to the time we checked out, it was a great experience. The cleanliness, decor, and overall esthetic was top tier. This should be the norm without saying but in recent years customers service and quality health care have been a things of the past. Special recognition to Dr. Brittany and Jeanette for making our daughter feel so comfortable and planting the seed that the dentist is a great place to go. We’ll definitely be back in 6 months.
Hi Myla, we really enjoy caring for other families the way we would want to be treated. Thank you so much for sharing such kind words!
Fantastic experience: An absolutely outstanding experience every visit. The dentist and staff have a thoughtful and gentle approach and I appreciate that for my little one very much.
Sara, thanks so much for the kind words!
Fantastic experience: Your team did great. My kids felt safe and comfortable. They were excited to brush their teeth at home with the new techniques
Hi Michael, I'm so happy to hear they are excited to brush their teeth!
Fantastic experience: I love this place. I’m glad I found them for my son. Dr. Facko is not pushy about unnecessary procedures and I can tell he really cares for his patients. The dental hygienists are wonderful. They do a great job explaining things to my son. The staff in front always makes you feel welcome. Thanks for the great work!
Hi Veronica, I really appreciate your positive feedback! We do our best to help parents balance the benefits and risks, especially with baby teeth. I hope you have a great summer!
Fantastic experience: I highly recommend Palos Pediatic Dentistry. I have been bringing my child with Dr. Facko for about eleven years. Dr. Facko did an amazing job on my child's teeth, and since then, no cavities.
Fantastic experience: My daughter had her first appointment at Palos Pediatrics Dentistry yesterday and we had a wonderful experience. The office was clean and inviting. All of the staff were kind and friendly.
Fantastic experience: Absolutely amazing. They were so friendly first walking in. My daughter is 2.5; and she’s a little sassy when she doesn’t want something. They were so engaging and she did incredible following their directions. Would highly recommend them!
Fantastic experience: Dr Facko and his team are the best in the area. We left another local dentist to come here seven years ago and could not be more satisfied. Dr Facko and his team are kind, caring, understanding and accommodating.
Thank you, Diane!
Fantastic experience: My boys love going to the dentist thanks to the wonderful staff at Palos Peditric Dentistry. They especially love the goodie bag with their new toothbrush and special coin they get to pick out a trinket at the end. 10/10 recommend Dr Facko’s office!
Fantastic experience: I always have a great experience with my kids here. I wish I had a positive experience with going to the dentist as a child but now I made it happen for my kids and I am so glad to have found them this Pediatric dental office. Their whole team is great.
Fantastic experience: Dr facko and his staff are absolutely incredible. So patient with my little guys and made them feel comfortable explaining every step of the way. Highly recommend to anyone looking for a pediatric dentist
Thanks Lauren, we appreciate you taking the time to share your experience with others!
Fantastic experience: Dr. Facko and staff are amazing! My son just had a cavity filled and it was no problem at all. Everyone went out their way to make sure he was comfortable. I highly recommend this dentist office!
Thanks so much Sarah, we love all of our patients!
Fantastic experience: Such a positive experience for my 3 year old!! Our hygienist was so patient and fun, and did a great job working with a busy, wiggly child. 10/10 place and staff.
Thanks Elizabeth, we're happy to hear you had a great experience!
Fantastic experience: I took my son here for his 1st ever dental appointment and they were absolutely amazing! They talked him through the whole process, they said they would only do what he was comfortable with as they wanted his first visit to be nothing but positive! My son cooperated, to my surprise, through everything! 100% recommend!
Mandy, we really appreciate you sharing such kind words. Thank you so much!
Fantastic experience: Richard Facko and his staff are absolute bonified professionals and are masterclasses at Pediatric Dentistry. From the moment we walked in, the staff made us feel welcomed and at ease. The office is beautifully designed with kids in mind — bright, cheerful, and full of fun decor that instantly put my child in a good mood. The team is incredibly friendly and patient, taking the time to explain every step of the process in a way that both me and my little one could understand. Dr. Facko is absolutely fantastic! He is so kind, gentle, and truly understands how to connect with kids. He made my child feel comfortable and safe during the entire appointment. We were in and out quickly with no tears or stress, which is a huge relief as a parent. The hygienist was also wonderful — she took the time to show my child how to properly brush and floss, making it fun and educational. Overall, the experience was top-notch, and I’m so glad we found such a caring, professional office for our dental needs. We’re looking forward to our next visit! If you're looking for a pediatric dentist who makes both kids and parents feel comfortable, this is the place!
Abe, same goes for our amazing patient families. We really enjoy the time we get to spend sharing stories and laughs with parents, while caring for kids in an environment that is comfortable for them. It's people like you who make our job fulfilling. Thank you!!
Fantastic experience: I can’t say enough great things about this office. The dentists are thorough, nice , and professional. The front desk staff is super nice and great with kids. Susie today turned my crying toddler into a super smiley hyper toddler again after hurting her mouth.
Thanks so much Nate, we appreciate the time you took to share your experience with others!
Fantastic experience: Our first visit was incredible! The office was able to accommodate all four of my children at once, and we were in and out in just an hour. As we left, they all exclaimed that the appointment was "FUN," even my most anxious kids! The staff really made the experience stress-free for everyone. They went above and beyond to ensure each child felt comfortable and knew what to expect during the exam. We’ll definitely be making the 40-minute drive to this office in the future—it’s so worth it! Thank you!
Thanks Kelly! Even though we've been doing this for a while, it is still surprising when anyone describes the dentist as being "fun" ;), although it happens more often than anyone would believe!
Fantastic experience: Friendly, knowledgeable and professional. This dental practice makes a child feel comfortable and relaxed. The staff have a good way of sharing important dental information at a level that is clearly understandable to a child and parents too. Glad we found this dental practice!
Thanks Denise, we're glad you found us, too! Have a great day!
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