Media Lima Dental - Pediatric And Family Dentistry
Information about Media Lima Dental - Pediatric And Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8:30-16:45
- tuesday: 8:30-16:45
- wednesday: 8:30-16:45
- thursday: 8:30-16:45
- friday: 8:30-15:45
- saturday: (closed)
Welcome to MLD Pediatric & Family Dentistry, a practice for ALL ages that values compassion, excellence and fun!
Our comment from Best Dentists Club about Media Lima Dental - Pediatric And Family Dentistry:
Media Lima Dental - Pediatric And Family Dentistry is widely praised for its exceptional service, friendly atmosphere, and professionalism. Many families have shared their positive experiences, highlighting the following aspects:
- Welcoming and Friendly Staff: The team is known for being kind, patient, and accommodating, making both children and adults feel at ease during their visits.
- Expert Care: Patients appreciate the skill and thoroughness of Dr. Sung and his team, noting their ability to explain procedures in a clear and respectful manner, which is especially beneficial for anxious patients.
- Family-Friendly Environment: Parents rave about the practice's ability to cater to children, ensuring they are comfortable and engaged during their appointments, which fosters a positive dental experience.
- Efficient andTimely Appointments: The practice is praised for running on time and handling appointments efficiently, which is an important factor for busy families.
- Trustworthy and Compassionate Care: The dedication of the staff to provide quality dental care and support is consistently noted, with many patients expressing their gratitude for the personalized attention received.
Overall, Media Lima Dental stands out as a top choice for families seeking a caring and competent dental practice.
Services and Treatments
Media Lima Dental - Pediatric And Family Dentistry: Reviews
Fantastic experience: The staff is very friendly and professional. I always leave with a smile.
Hi Michael, thank you so much for your kind review. Our team at Media Lima Dental appreciates it! We do our best to offer great service with friendly smiles!
Fantastic experience: So glad we found this dental practice! My kids really like it here!. The staff are kind, helpful, patient and take their time if anything needs extra attention or needs to be explained. We have been very happy with how our cleanings & any dental work has been completed. Would highly recommend it here!
Fantastic experience: Our twins both go here for pediatrics and I go for adult dentistry. Very trustworthy, smart, and always on time!
Fantastic experience: I truly cannot say enough great things about this practice. Both my children have been going to Media Lima for ages.I have a high-anxiety child when it comes to doctors/dentists and he actually enjoys doing to the dentist! Everyone from the front of office staff to Dr John are incredibly kind. They always go out of their way to really take the time to explain not just to me, but to my son about what they will be doing at each appointment in detail which is really important to my son because he likes to know exactly what to expect. We’ve been with Media Lima for a long time and can’t imagine going anywhere else. They have also been beyond accommodating if we need to reschedule an appt -or if we missed one…or two :) - We can’t recommend this practice enough!
Fantastic experience: I'm new to the area and several people recommended this practice. I had a cracked molar with a large filling. Dr. Perry was confident and upbeat as he repaired the tooth, communicating each step of the way what was going on. He not only chose a conservative way to restore my tooth, he diminished my dread of the dentist chair. Thank you Dr. Perry!
Fantastic experience: Media Lima Dental have taken great care of my dental needs for many years. They have a very caring staff and are always efficient with cleanings and X-rays (Kathy) and Dr Sung are always very knowledgeable of my dental needs. They run an efficient dental office as well. I am grateful to have a dental office I can trust!
Thank you for being such a loyal patient Sally! We appreciate your review!
Fantastic experience: Excellent dentist and dental staff! Friendly, professional. We have gone here for years.
Hi Debbie, thank you so much for your kind words. We have a great team here at Media Lima Dental, with wonderful dentists, hygienists, assistants, and admin! Thank you so much for being one of our long-time patients here. We appreciate you!
Fantastic experience: Dr. John and staffs are all very nice, kind and professional. Happy to find such nice place in neighborhood.
Thank you so much for your review Jaehong! Dr. John and his staff are always as professional and kind as possible! We are so glad you and your family enjoyed your experience here at Media Lima Dental!
Fantastic experience: The practice is awesome! Friendly, professional and on time.
Hi Kathleen, thank you so much for your kind words. We really appreciate it and we look forward to seeing you at your next visit!
Fantastic experience: Everyone is considerate and gracious. Senior program addresses something that not many consider. MLD came highly recommended and I’m passing it on.
Thank you so much for your kind review Carol! Our team in Media Lima Dental aim to be as professional and efficient as they can! Thank you so much for recommending our practice and we look forward to seeing you at your next visit!
Fantastic experience: Dr. David Sung is the best! He took care of me and explained every options I can take. The staff members who assisted me are very courteous and helpful. Another great experience in this clinic!
Hello Ben! The entire staff appreciates your kind words! We are thankful to have you as a patient!
Fantastic experience: I had a very positive experience at this dental practice today. Everyone I encountered was professional and pleasant and seemed to enjoy their jobs. Chrissy the hygienist did an amazing job. Teeth felt so clean and done with no pain whatsoever. The dentist Dr Sung was highly attentive and thorough in his exam. He provided excellent advice on how to navigate dental issues I am having. I would highly recommend this practice for its competent providers and service
Hi Rosemary, we are thrilled that your visit here at Media Lima Dental was a success! Chrissi, our hygienist, and Dr. Sung are truly amazing! They are professional, kind, and efficient. Same thing goes for the rest of our staff. Thank you so much for recommending us. We look forward to seeing you at your next visit!
Fantastic experience: I've been going to this place since I was a kid and I've never had one bad experience. The people here are always sweet and it always seems like a nice group of people- even if its a quick check up!!
Hey Mia, thank you so much for your kind words. It was honestly so great to see you at your visit with us! Our team at Media Lima Dental aim to be as kind and professional as possible. We look forward to seeing you at your next visit!
Fantastic experience: We absolutely love Dr. John! My son had his appointment recently, and as always, Dr. John was kind, patient, and made the whole experience so easy and comfortable. He has a great way of connecting with kids—he’s gentle, explains everything in a way they can understand, and truly helps take the fear out of going to the dentist. The entire staff is just as amazing. Everyone is so friendly, professional, and great with kids. You can really tell that they work as a team and care deeply about their patients. It’s not always easy to find a dental office where both kids and parents feel completely at ease, but this team has nailed it. We’re so grateful to have found Dr. John and his wonderful staff—we wouldn’t go anywhere else! Highly recommend!
Hi Alexis, thank you so much for your thoughtful review! Dr. John and his team are thrilled to hear how your child's experience went. Dr. John and his team are very professional and kind to every patient they see. They are gentle and know how to connect with every patient! We truly appreciate your words and we look forward to seeing you and your children for their next visit!
Fantastic experience: Kathy is such fantastic asset to your team! Very considerate and caring while being most professional!!!
Hey Jeanette, Kathy is thrilled to hear your about your wonderful review. She does her very best to be as caring and professional as she can. Thank you again for your kind words and she looks forward to see you at your next hygiene appointment!
Fantastic experience: I’ve been a patient at Dr. Sung for many years, and he is absolutely AWESOME! The staff is always friendly, and the office is modern and spotless. Dr. Sung is incredibly skilled and takes the time to ensure you understand your treatment options. He genuinely cares about his patients and makes each visit comfortable and stress-free. He is also incredibly responsive when it comes to dental emergencies, always fitting me in quickly and making sure I’m well taken care of. If you’re looking for EXCEPTIONAL DENTAL CARE, I highly recommend Dr. Sung!
Hey Ana, thank you so much for your review. Dr. Sung and his team truly appreciate it! They do their very best to be as kind and proficient as possible. They truly care about each and every patient that walks into the doors of Media Lima Dental. So you so much for recommending our practice and we look forward to seeing you at your next visit!
Fantastic experience: Doctor Sung's assistant is friendly and professional. High marks to her and, of course, to Dr. Sung. He is the best!
Hi Deborah! Thank you for being a loyal patient! We look forward to seeing you at your next visit!
Fantastic experience: It was wonderful- good client service for our daughter who anxious around cavities
Hi Zac, thank you so much for your review. Our Doctors at Media Lima Dental do their very best, especially when it comes to patients who are very anxious. We truly appreciate it and are looking forward to seeing your daughter at her next visit!
Fantastic experience: Excellent experience. Thank you, Dr.Sung and staff.
Thank you so much for your kind words, Peter. Dr. Sung and his team really appreciate it!
Fantastic experience: I decided to put my trust in Lima dental after a family member recommended them to me. Yesterday was my second appointment, and I have nothing but good things to say! My dentist made sure that I was comfortable throughout the whole procedure. Extremely light handed While still Doing thorough work. Can not recommend this practice enough!
Thank you so much for your kind review John! We are so glad that you were able to put your trust in us and we hope that you will keep on doing so! All of our doctors here at Media Lima Dental aim to make your experience as easy and pain-less as possible! We look forward to seeing you at your next visit!
Fantastic experience: Loved my first experience at Media Lima Dental with Dr. Sung. He took the time to welcome me to the practice & ask my dental history. Everyone I met at the practice was friendly and made me feel comfortable. Update - Another wonderful experience at Media Lima Dental with Dr. Sung. His thorough and cheerful personality makes you feel very comfortable. Chrissi the hygienist was terrific too. Update - If you have a fear of the dentist, you are in good hands with Dr. Sung and his staff. They are gentle, yet thorough, and provide a very relaxed atmosphere. You won't be disappointed.
Hi Karen! We are so happy you had a great experience! We look forward to seeing you at the next appointment!
Fantastic experience: Great dentists, great experience. I'm never going to another dentist again! The best treatment and service with reasonable prices, especially good with nervous patients. Don't overlook Media Lima Dental, put their number in your phone
Thank you so much for your kind review Stango! Your words truly mean so much! Our team at Media Lima Dental do their best to offer the best service possible! Thank you so much for recommending us to others!
Fantastic experience: I can't rate this practice highly enough! Dr. Sung already is my daughter and granddaughter's dentist and they've been very pleased with their treatment. As a senior, I appreciated the basic service plan and I was pleasantly surprised how quickly they were able to see me for my first visit. Dr. Sung reviewed my prior dental records, took a number of new x-rays, explained everything he was doing, gave me advice on how to improve my dental hygiene and then suggested a course of treatment going forward. Besides all of the above, he and his staff all were friendly and helpful. If you're looking for a new dentist, go to Media Lima Dental. M.B.
Thank you so much Michael for your honest review. We greatly appreciate it. Dr. Sung and his staff all aim to provide efficient and professional service. Our In Office Dental Plan is a discount plan that we provide to our patients that do not have insurance. We are glad you provided positive feedback about the plan! Thank you again for recommending our practice, have a great day!
Fantastic experience: Dr. Sung and His Entire Team are top notch. The entire office staff greets you with a smile. Very courteous, respectful, and professional. They make you feel welcome.
Hi Michael, thank you so much for your kind words. Our team at Media Lima Dental always provide friendly smiles to all of our patients! Our team appreciates your review and we look forward to seeing you for your next visit!
Fantastic experience: Excellent dental care! Dr Sung and his staff are professional, courteous and kind.
Hi Jean, we really appreciate your kind words. Dr. Sung and the entire staff aim to make your visit at Media lima Dental as excellent and professional as possible. Have a wonderful day!
Fantastic experience: I had two permanent bridges attached to implants on my top teeth yesterday. A full row of beautiful teeth where I previously had only 3 back teeth! I am like a kid on Christmas morning. Dr. Sung did all the work with minimal discomfort to me. He's very generous with novocaine. Awesome dentist! Awesome results!
Hello Eleanor, we are so glad we are able to make you feel comfortable! We look forward to seeing you at your next appointment!
Fantastic experience: Dr Sung has been my dentist for many years. He is by far the most competent dentist I have had the pleasure of dealing with. Recommended without reservation!!
Hi Howard, thank you so much for your kind words. Dr. Sung really appreciates you as a patient!
Fantastic experience: My son and I have been patients of Dr. Sung for years. He is friendly, gentle, and listens if you should ever have a concern. His work is also beautiful and I've never had an issue afterward. Every single member of his staff couldn't be any more lovely either! We drive all the way from West Grove, PA since we moved many years ago despite having multiple practices near us and it is worth the trip! We highly recommend them!
Good afternoon! Your kind words and dedication to the office do not go unnoticed! We appreciate you and your family as patients of the practice, and we look forward to your next visit with us!
Fantastic experience: Best teeth cleaning in delco ! Friendly staff and easy to make appointments. Highly recommend !
We're so pleased that you rated us the best in Delaware county! Its great that you had an excellent visit and we look forward to seeing you again!
Fantastic experience: Hands down the best children’s dentist around. Dr. John and his staff are absolutely incredible. They are all extremely knowledgeable and professional. I couldn’t recommend them more!
Thank you so much for your review Bailey. Dr. John and his clinical team appreciate your kindness!
Fantastic experience: I needed to see a dentist due to some discomfort with a tooth. Called early in the morning and the dentist was able to see me at 11:30 AM. This is a great dental practice. I have been using this dental practice for about 20 years.
Hey Mark! Thank you so much for your rating! You have been one of our long-time patients here. We try our very best to schedule our patients as soon as possible and luckily we were able to see you very early after the call. We appreciate you so much for being a loyal patient.
Fantastic experience: Dr. John is great to work with. He did an amazing job fixing my son’s teeth when he needed a lot of work and had to go under anesthesia. Very professional
Hi Cody, thank you so much for your review. Dr. John aims to be as professional and proficient as possible, especially when it comes to dealing with anesthesia! We are so glad you enjoyed your experience here at Media lima Dental!
Fantastic experience: I was very pleased with my visit today. Everyone in the office were so nice and they all were very professional.
Thank you so much for your kind words Rosalie! We appreciate you so much as a patient in our practice. We can't wait to see you for your next visit.
Fantastic experience: Dr. Sung is amazing and the entire staff is courteous and professional. My entire family, including kids 12, 15, 17, were seen here. As a physician, I am very impressed with the skill and competency of his practice. As a patient, I appreciate the kindness and compassionate care. Highly recommended!
Thank you so much for your kind review, Insung! Your words truly mean so much! Our team at Media Lima Dental do their best to offer the best service possible! Our practice is not only for pediatrics, but it is for all ages, so bringing in your entire family is a great idea! Thank you so much for recommending us to others!
Fantastic experience: My teeth look bright, and feel smooth thanks to my hygienist! I have been a long standing client and enjoy the care I received. Highly recommend!
Hi Christine, we are so happy you enjoyed your time with us! Thank you for being such a great member of our dental family! See you at your next visit!
Fantastic experience: Dr. Perry and the two ladies that assisted him were terrific. I have a strong phobia about dentistry and I have never experienced any dental visit without trepidation EXCEPT at Lima dental 2/24/25 Dr. Sun is the best dentist I ever had the pleasure to meet. Previously I would be panicked at the thought of a dental visit. That is not the case now. Dr. Sun and his hygienist are the most qualified, gentle, supportive professionals. The office is always well run, clean and the personnel charming and helpful.
Hi Nancy! We are so glad you were able to have such a wonderful visit! We truly appreciate your review! We look forward to seeing you at your next visit!
Fantastic experience: Very patient and informative for my son’s first visit! I learned a lot about caring for his little teeth.
Hi Christina, thank you for your honest review! We are so glad you and your son enjoyed his first visit here! Dr. John and his team aim to provide great service for everyone and to answer any questions you have!
Fantastic experience: My 3.5 year old had a great experience! He loved getting his teeth cleaned and talking to the dentist Dr. John. Everyone was very friendly!
Hey Tyler, we are so glad to hear that your son had a great experience here at Media Lima Dental. Dr. John and his team aim to make every young patients experience at the dentist as easy and fun as possible. They are very friendly and professional and they look forward to seeing your son for his upcoming cleaning!
Fantastic experience: They are so kind here and great with my 3 year old.
Thank you so much Chaz for your kind words. We are thrilled to hear that you and your child had a great experience here at Media Lima Dental!
Fantastic experience: The Doctor was very knowledgeable, skillful, thorough and very kind. The staffs were very kind and prompt. I recommend highly.
Thank you so much for your kind review, Kim! Our Doctors here at Media Lima Dental are very skillful, friendly, and efficient with their work. They aim to provide you with the best service possible. Thank you for recommending!
Fantastic experience: Staff and doctors are first rate, friendly and proficient. I gladly recommend Media Lima Dental.
Thank you so much for your review, Tim. Our team truly appreciates your kind words. They provide proficient and friendly service at all times. Thank you so much for recommending our practice!
Fantastic experience: My experience at ML Dental had always been great. Everyone is always professional, friendly and competent. Thank you!
Hey Bruce, thank you for your kind words! We are thrilled that you enjoyed your experience here at Media Lima Dental. Our team aim to be as professional and friendly as possible! Thank you again Bruce!
Fantastic experience: My son has a lot of sensory sensitivities and oral care has been an ongoing struggle to say the least. Taking him to Media-Lima Dental was the best decision I could have made for him! Dr. Kwon and Alicia have been working with my son for a year now with the utmost patience, kindness, and mindfulness towards my son and his comfort levels and needs. My son has improved in so many ways and was even excited about his dentist appointment and I have them to thank! Highly recommend their practice to everyone! if I could give 10 stars I would!
Hi Sarah, thank you so much for your kind review. We're so happy that we could satisfy your family's dental needs to your standards, and we look forward to your sons next visit with us!
Fantastic experience: Today was our first appt for my 2 year old. Everyone was very informative and caring. Highly recommend.
Hi Jackie, thank you so much for taking some time out of your day to leave this positive review. Dr. John and his team aim to provide the best service possible for everyone including your child. Thank you so much for recommending!
Fantastic experience: Kathy my hygienist is so caring and thoughtful! She makes it pain Free! Dr. Sung is the best too! Thank-you to you both for many years of being in their care! Love Media Lima Dental!
Hello Barbara! Kathy and Dr. Sung appreciate your kind words! Thank you so much for being such a great patient! We look forward to seeing you at your next visit!
Fantastic experience: Dr. Sung is amazing. He takes time to talk to you and makes you comfortable during procedures. The staff is kind and helpful.
Thank you so much for your kind words Crystal. We really appreciate you!
Fantastic experience: A minor issue addressed with major care in a timely manner. I credit their care and instruction with the fact that I still have my teeth. I've said this all before: Absolutely professional and excellent care. I have been a patient with MLD through its evolutions for over three decades and feel that I have received only the best of care, which is faithfully maintained with the current team. Their standard of care is the best possible.
Your dedication to our practice is greatly appreciated! We will always strive to deliver the best quality of care possible to all of our patients at Media Lima Dental. Thank you for choosing our practice for all of your dental needs!
Fantastic experience: Everyone is so nice here. The dentists are thorough and caring and take the time to explain everything. The practice is a great facility for kids - my son gets excited to go to the dentist because of how kid friendly the practice is.
Fantastic experience: The staff was amazing with our children. They were very thorough and Dr. Kwon turned what began as an anxious visit about a cavity into a very positive experience for my daughter. We have been to multiple pediatric dentists and this was by far the best experience.
Fantastic experience: Very friendly and clean place. Switched to this dentist since moving to the area and it’s been the best decision I’ve made. My son came here because it was the only place that would get my son to be calm and follow direction. Prior to this place the last dentist told us we’d have to have him put to sleep to have work done. No thanks…anyway Media Lima Dental has won me over and my family will continue coming here for as long as we live here. Thanks Media Line dental for being awesome! Dr. John is the Goat! (Quoting my son)
Thank you so much for you kind words! Our staff truly appreciates them. We strive to make each patient have a great experience while receiving quality care! We look forward to seeing you all at the next visit!
Fantastic experience: Everyone is very professional and friendly. Dr. Sung explains everything and is easy to talk to, good chair side manner. Very clean environment. Very attentive to my fear of dental work and everything worked out well. Very good with shots.
Thank you so much for this great 5-star review. We really appreciate you being a loyal patient!
Fantastic experience: Nice people that work there. Very professional. Dr Sung was terrific and always goes above and beyond with service. Takes time and listens.
Negative experience: My child did not have a good experience. I would welcome a call from the office to share the experience and spare others from the same situation.
Fantastic experience: Great stuff and clean environment. Highly recommended for all of your dental health needs
Fantastic experience: Amazing experience with my 2 1/2 YO! So kind and supportive with his first trip to the dentist
Negative experience: Beware if you have kids, they are not flexible! I had to reschedule 2 appointments in the past 30 days due to my kids being sick. They told me they have to charge me $50/child for the second reschedule since I did not give them 48-hour advance notice. I completely understand trying to avoid no shows and last minute cancellations, but I offered numerous times to provide a doctor's note for BOTH rescheduled appointments and they simply said, "Sorry, it's our policy, there's nothing we can do". I don't understand how they can be so inflexible when it comes to children! Should I have just brought my vomiting child to the first visit? Should I bring my child who has a fever to the rescheduled visit?? I have no choice in this situation and can provide a medical note, but it isn't their policy so they are charging me $100. UNREAL for a pediatric dentist!
Fantastic experience: Excellent staff! Dr sung is very thorough in his work. I’m very pleased. The nice lady that cleaned my teeth was excellent. She did a fantastic job
Hello Elaine! Dr. Sung appreciates your kind words! He looks forward to seeing you at your next visit!
Fantastic experience: Love this practice! So glad we made the switch. Excellent dentist and staff is super friendly and helpful.
Fantastic experience: on time always. amazing service every 6 months. text updates for appointments not over done but just right. I get texts when my 2 children have appts and can make sure they know. DR Sung is the best ive ever dealt with and im 62. Highly HIGHYLY recommend Media Lima. Hygentist (i dont kno her name) fantastic, Karen i think is at front desk. 100% thoro compliments to the entire staff. Hope u all get to read this. Thank u, thank u, Thank u
Hello Thomas! Thank you for being an awesome patient! We appreciate you and look forward to seeing you at your next visit!
Fantastic experience: An excellent pediatric dentist! My son was made to feel so comfortable despite having to get fillings. They were communicative, fulsome with information but always in a kid-friendly way. Couldn’t recommend more highly.
Fantastic experience: Wonderful Everyone is so nice and so professional. A beautiful office With emphasis on cleanliness and patient safety.
Fantastic experience: Dr Perry and Francine are a well-coordinated team. I was most impressed by how they handle adversity. I forgot to take my medication prior to the appointment. They both rolled well with the punches of the unexpected situation which I greatly appreciated. I know that their schedule was thrown off as a result of my error, but I never sensed any annoyance or frustration which would have been justified. Thanks for bearing with me!
Fantastic experience: The folks at Media Lima Dental are friendly, professional, and good at what they do. When I leave, my teeth are smiling! These people are the best! Update 4/29/2025. I have been going here for many years. Their service is top notch.
Here at Media Lima Dental, we strive to keep our patients aware and up to date on all of the safety protocols in place to prevent the spread of COVID 19! The health of our patients will always be our main concern!
Fantastic experience: I just had a non-scheduled but suddenly necessary next day session with this wonderful group of professionals today. Dr Sung a genius!! His crew simply amazing. I'm 87, known many dentistry establishments, but never this pleasant and accommodating in every way. I've received many years of excellent care at Media Lima Dental. A five star facility with an all-five star cast of caring professionals. Thank you so much for another visit with you!
Hi Joe! We are so happy we are able to give you such great care! Looking forward to seeing you at your next visit!
Fantastic experience: I had a great visit. I like them they don’t try to sell you anything you don’t need. They are warm friendly and try to make your experience as comfortable as possible.
Fantastic experience: As always Media Lima Dental is a wonderful practice. The staff are always so friendly. Cathy the Dental Hygienist is very attentive and accommodating. She is gentle and thorough. I appreciate all the care!
Hi Jill! The whole staff truly appreciates your kind words! We look forward to seeing you at your next appointment!
Fantastic experience: Our entire family patronizes Media-Lima Dental, and has for over ten years. The staff is great. Dr. Sung is tireless and ageless. His work is excellent. It is a wonderful practice.
Fantastic experience: This is the only dentistry office that my family and I will go to as long as we live in the area. It’s modern, high-tech, and clean, and the ownership and staff are friendly, professional and do a great job, every time. Been going here for years.
Fantastic experience: I was so pleased with our first experience at Media Lima Dental! My kids were nervous but every member of the staff made them feel comfortable and safe. They were incredibly knowledgeable and explained everything to me and the kids in words we could understand. My five year old daughter left the office and said she wants to be a dentist when she grows up. I don’t know if there is a better compliment than that!
Positive experience: Update: on 4/7 I received an email that there will be no charge for the X-ray so moving to 3 stars. My in laws did not have to pay out of pocket even though that was what I was originally told by the practice - that insurance would not cover this xray. This practice had no respect for my decision to wait until our insurance time between xrays passed before they took xrays. Grandparents had them there and had the practice talk to me and I said we are going to wait. The dentist cornered my mother in law (who I had not given permission on paperwork to do anymore than cleaning, flouride, and a checkup) and did the xray anyway. This is in direct defiance of both the paperwork I signed and the phone call directive I gave when my children were in the office. It seems particularly hard these days to find an ethical dentist. It’s all about upselling.
Thank you for sharing your feedback. We always strive to maintain respectful and transparent communication with all of our patients and their families, and we are sorry to hear that your experience did not meet your expectations. We had the pleasure of meeting the patient’s grandparents, who were both present at the appointment, and grandma gave verbal consent to proceed with the x-rays after being informed of the recommendation. When we offered to contact you for confirmation, she declined and assured us that it was ok to proceed. At no point was there any intent to disregard your instructions or pressure anyone into services or payment. We’d like to clarify that no payment was collected by our office for the x-rays in question. While we don’t agree with the description of events as presented, we understand any concerns this may have caused.
Fantastic experience: From the Doctors to the staff...top notch! I have been so happy with the care from Dr. Sung and his team!! I am truly grateful for their compassion and expertise!
Fantastic experience: Such a wonderful experience! Wish we had been coming to this dental office from the very start. My kids are 11 and 13. We switched from our old dental office for insurance reasons and am so glad we did! The staff is very friendly, knowledgeable and really took the time to make us all feel comfortable and informed.
Fantastic experience: I switched to Media Lima Dental after my Dentist of 40+ years retired. Excellent experience. Was in the treatment room within five minutes of my appointment time. The hygienist and the doctor spent a lot of time with me reviewing my records and evaluating my dental health. Easy check-in. Nice facility. Strongly recommend.
Hi Gerard! Thank you so much for your kind words! We are happy you were able to switch to us and have such a great experience. We look forward to seeing you at your next appointment!
Negative experience: Horrible ! Today John h Keon told me basically my children can’t come back because they are too loud for his office ! A children’s dentist that can’t handle children! Unbelievable! Don’t recommend this place at all . Make sure your child doesn’t make one sound while at the pediatric because apparently they don’t like it !
At our practice, the safety and well-being of all patients, families, and staff is our top priority. We strive to create a welcoming and respectful environment for everyone, including our children, adults, and seniors. Unfortunately, after multiple instances where our team addressed concerns about unsupervised children in shared spaces, it became necessary to make a difficult decision to protect the safety of others in the practice. We understand that this may have been upsetting, but we must ensure that all visitors follow our policies designed to maintain a safe and comfortable environment for everyone. We're always open to respectful dialogue and welcome the opportunity to discuss any concerns privately.
Fantastic experience: I highly recommend Media Lima Dental. The office is exceptionally clean, and the staff is professional, welcoming, and great with children. They take the time to explain everything and make sure you’re comfortable throughout the visit. Whether it’s a routine cleaning or a more involved procedure, I always feel well cared for. If you’re looking for a dentist who is both skilled and compassionate, this is the place to go!”
Fantastic experience: I have used this practice for many years. When I first went to them, I had been misdiagnosed by another practice and wound up needing a root canal (performed elsewhere) and a crown. I haven't had any other problems since then. I am a dental phobe and the hygienist is able to get me to relax. I don't have dental insurance, and use their plan.. I pay a yearly fee that gives me x-rays, an exam, 2 annual cleanings, and a percentage off any other work that needs to be done. They do a great job with scheduling appointments; I am always seen promptly. All the staff are friendly and efficient. Highly recommend them.
Hi Anne! Thank you for being such a loyal patient! We look forward to seeing your at your next visit!
Fantastic experience: Friendly, welcoming staff and concerned with my welfare. I had an old, very old filling replaced and it went very well. Pretty much painless and the dentist was gentle. I am a happy repeat client.
Fantastic experience: Dr Sung is awesome! Everyone that works there are friendly and professional. For anyone that doesn’t love the dentist this is the perfect office for you
Fantastic experience: Everyone was very kind and gentle and they took care of me at the desk to make appointments for my extraction so I am very pleased with everything. Thank you.
Fantastic experience: I've been a patient at Media Lima Dental for over 20 years now and have always had a positive experience. The staff is friendly and professional. The office is clean and organized. I highly recommend!
Fantastic experience: Great staff, clean office, been a patient for a very long time. I wouldn't ever consider leaving this practice. Dr Sung is my hero, always makes time for emergencies. Through all of my dental disasters Dr. Sung & his group have always found ways to fix them. The very best office of caring people .These people have become family.
Thanks for being awesome! Happy that you're a part of our dental family.
Fantastic experience: Everyone from the office staff to the doctors are so professional, polite and make you feel very comfortable. I have been taking my grandchildren there to see the pediatric dentist and today had my first visit, best cleaning I ever had, fabulous treatment. I highly recommend Media Lima Dental they won’t disappoint
Fantastic experience: Yesterday we visitng Media Lima Dental for exams and cleanings for the second time with our three kids. After having a negative experience at a previous office, we are so glad to have found Media Lima Dental! The front office staff is professional and helpful- I was even able to adjust an appointment on short notice. Dr. Kwon is kind and thorough in working with us and our kids. Most of all, after both visits my kids talked about how much more they prefer our new dentist and how positive the experience has been for them. One even had a cavity filled, so that's saying something!
Fantastic experience: Media Lima Dental is the best! The staff is wonderful and very professional. The facility is impeccably clean and Dr Sung is an incredible dentist. If you are looking for a dentist, look no further-you have found the best!
Hello Denise! Dr. Sung appreciates your kind words! We are so grateful to have you as our patient! See you at your next visit!
Fantastic experience: I used to going to Central city for my dental care then I found this place by Google and I am not disappoint at all. They did awesome job on my teeth( I got one implant by them) and very good cleaning on my teeth and my six year old daughter teeth Thank you for taking care of us
Fantastic experience: Dr Sung is great, encouraging dentist. His facility is always clean. And they are on time and you don't have to wait . His staff is always qualified and helpful. I have been going here for over 20 plus years and wouldn't go anywhere else unless he told me to see a specialist. He treats you as family and really cares about you. He is gifted in his craft as a special dentist.
Hello Stephen, thank you for your kind words! Our staff is so appreciative of your loyalty! Looking forward to see your at your next appointment!
Fantastic experience: Very professional, knowledgeable and friendly: I hadn't been to a dentist in many years but some of my family members went to Media Lima Dental. From the time I called on the phone to make an appointment, the on boarding through text messaging, the cleaning and dental procedures and paying for services, everything was an amazing 5STAR experience. From to Dr. Sung, Kathy and the entire team, they all demonstrated superb service, they were very informative and made it enjoyable. The craftmanship on my one tooth by Dr. Sung restored it to better than new. They definitely have a team that works together, has pride in their work and they support the same mission, take care of patients with excellence. A +++ customer service.
Fantastic experience: The best dentist I have ever been to! This has been my dentist for several years now. Everyone is so nice, the process is smooth and organized, the office is super clean and welcoming, the hygienists are kind and informative, and the dentists are awesome. Highly recommend.
Fantastic experience: Amazing service, clean and professional environment, and Dr. Sung is very knowledgeable, he does great work, and is kind with patients. The dental hygienist Cathy is the bomb, she does a great job, really good work. I'm always a satisfied customer after leaving this practice.
Fantastic experience: I love this dental office, I'm glad I stumpled upon them. Dr. Sung is great and very personable. His Bed side manner is impeccable, with a dose of gentleness. I have been recommending Dr. Sung to all my friends who fears the dentist.
Fantastic experience: The staff is courteous, knowledgeable, communicative, and flexible in their approach to good dental care. Their customer-centered attitudes keep us driving a distance to get there - they’re that dependable. Our hygienist has exquisite dexterity, a personable manner, and many years of sustained practice both treating patients and training dental hygiene students in a range of topics including oral pathology. Your mouth will be in good hands at this highly professional practice!
Fantastic experience: I can’t say enough good things about this dentist office!! They are welcoming and I’ve never had a wait period. The work the dentist performed was top notch! My son is extremely happy with his dentist visits!!
Fantastic experience: Great experience! From my X-rays to my cleaning to the time with the doctor everyone was very kind and thorough. Highly recommend!
Fantastic experience: This is a very supportive practice and we’ve had a great experience so far. My brushes his teeth with the hopes that Dr. John will be impressed!
Fantastic experience: Being going there for about 15yrs Dr Sung is a great DDS and very nice person he knows his job and very good at it. Recommend them all the way. Thanks
Fantastic experience: This practice was amazing! We've had a few check-ups including 2 fillings. The hygienist was very informative with best practices and making my daughter feel extra comfy. Dr. John was awesome as well! He was very friendly and made us feel very welcomed and taken care of. My daughter was sad when we left because she wanted to stay. Even when she got her filling she said it was "the best day ever because she got sparkles in her teeth". They also make a big deal about completing the appointment and getting super cool prize at the end! She had a great time at the dentist…did not see that coming!
Hi Caitlin! Thank you so much for your kind words! Our staff and Dr. John strive to give every patient the best experience! We are looking forward to seeing you all at the next visit!
Fantastic experience: Always friendly and knowledgeable. Dr. Sung is the best. He will not let you leave until everything is as perfect as it can be. I’ve had fillings and crowns and so far have had no need to go back for any adjustments. I would highly recommend them.
Hi Loretta! Thank you for your kind words! We look forward to seeing you at your next appointment!
Fantastic experience: My family has been going to Dr. Sung for many years, even after moving a number of miles away. He does excellent work and gives sound advice. My experience yesterday was typical. The staff is genuinely friendly and helpful. The assistant is knowledgeable, professional and pleasant. Dr. Sung Is very honest and explained why my teeth are so sensitive. There is some work he could do but believes the sensitivity can be corrected by some changes I can make. I highly recommend Dr. and his team. Chris
Chris, We always want to make sure you have a great experience from the moment you step into the office! Happy to know we were able to provide what you expected from your dental team. Looking forward to seeing you at your next visit.
Fantastic experience: Dr. Sung was extremely thorough and kind. I had crown replaced and had no pain at all. He took extra time to explain process and I appreciate it. Staff was super friendly and professional.
Fantastic experience: Thank you, Dr. Sung! Once again, a pain free visit, and I was so touched at "no charge" as I was getting ready to pay for my visit. I have been blessed for the past 15 years with your gentle touch and expertise. Your office is impeccably clean, your staff incredibly professional and friendly...I continue to recommend Media Lima Dental Associates to anyone looking for a new dentist. I am beyond pleased with the care you give. Much appreciation, Amy L.
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