Legacy Dental

Fantastic experience: I highly recommend Legacy Dental. Dr. Lines is an excellent dentist. His office staff members are friendly and helpful.

Negative experience: Went here a year ago, everything was great. No issues. Called back a year later this past Monday for a cleaning and a chipped tooth. (They know this) They set me up for Tuesday, the following day, I had an emergency and was not able to call to cancel. I felt horrible. Was out of my control. I called the next day first thing and they said since I didn't show I will have to call the day of and see if there is anything that day available for me. That was Wednesday, they were fully booked. I was working all day Thursday. So I called Friday first thing and she says I think we are fully booked, you can call back Monday. No I can't. I have a cracked tooth and it needs to be attended to. I understand I didn't show up to my first appointment but stuff happens. I don't feel this place really cares to help and got upset over that... This is a dentist and my tooth can end up being an emergency if not attended to. Luckily I'm not in pain yet but now I'm looking for a new dentist. I would have been loyal for life. This place gives me judgemental vibes as well. I guess it's just not for me. Thanks for nothing.

Fantastic experience: The dr was so nice to me he even helped me gat a partial when the state couldn’t afford it. Best staff ever. Everybody is so kind. I would be share my dental experience with no other staff than legacy dental! Thank you Lehacy dental

Positive experience: Wonderful staff, from the front of house to the medical folks in back! Availability is limited, but they do great work

Fantastic experience: This is probably the first time I actually look forward to my dental cleaning. Thank you, Kas!

Fantastic experience: Fantastic staff, service, and dental work. Doctor Boyack is fantastic at what he does and made getting a root canal next to painless. I've never had such a good experience from the shots to the drilling, very precise work! His assistant Stella was fantastic as well and professionally crafted my temporary to perfection. 10/10 work, couldn't recommend enough!

Fantastic experience: I have received great expert care at Legacy Dental. The care and service is definitely a five star service.

Fantastic experience: Very professional and friendly atmosphere. Im glad I found them.

Fantastic experience: All the doctors and staff go above and beyond. My regular dentist is Dr Lines, who is great, but he was off and the other dentist who did my extraction, dr Boyack, was amazing. He went above and beyond to make me feel comfortable. I highly recommend this place.

Fantastic experience: I have been going to Legacy Dental for several years now, and am always pleased with the doctors and hygienists that have treated me. They are friendly and caring, and make visits easy.

Fantastic experience: They were super transparent on the phone and even send you your sign in paperwork through text or email. Very convenient! They really helped me have an office visit and Xray to find out I have an abscess tooth! Thank you for helping me figure that out before it got painful and swollen.

Fantastic experience: Absolutely phenomenal and professional crew. The best in all of ABQ!

Negative experience: DON'T go to Dr. Lines if you want to be listened to or if you want quality care. If you want to be billed for the maximal amount possible, and have as many visits as possible, go to this office. Firstly, I called this place for a cleaning and a consultation, and once I got there they told me I would basically have to come back two other times for these services. Dr. Lines told me that I needed to have a cavity filled, and upon one of my return visits, he filled it. He spent almost no time talking to me, and his bedside manner was abysmal. He actually came up to me and put his hands in my mouth without telling me what he was doing first. After he filled the cavity, I knew right away something wasn't right. He told me that there was probably splatter on my teeth from the filling, and there was nothing he could do about it now. What?! Then he actually left the room while I was still talking to him. This actually happened. I went to my trusted endodontist because I was experiencing pain still, and my endodontist literally asked who had done the filling because it was so bad. He redid it for me on the spot and recommended a different dentist. So, if you are ok with a dentist who doesn't listen and does shoddy work, Dr. Lines is your man. Oh, and don't forget all the visits.

Negative experience: I gave them a 1 because I couldn't give them a 0. SEEK BETTER CARE, WILL SUCK YOUR I INSURANCE BENEFITS DRY FOR UNNECESSARY WORK. I've seen Dr. Anderson and had a bridge placed years before he before he started Legacy and when my cap fell out in June I was astonished that my medical records contained no records from his prior practice, he didnt even know it was his work. So he charged me almost $100 to glue it back in. Then he told me I needed a deep cleaning at over $1,000. Then he took all kinds of (unneeded) x-rays, even a full 3d scan, and glued my cap back in. I was frustrated and found a new dentist. I did not need a deep $1,000 cleaning, just a regular one. Bottom line is that he MAXED out my yearly dental insurance benefits with all this unnecessary charges and now I'm paying out of pocket. And then there is Dr. Lines. I saw him one time for an emergency appointment and he was rude, dismissive and made me wait for over 24 hours in terrible pain for a second appointment to fix the problem because as he whined (literally) to me, he didn't have time that day. Find a better dentist although the staff there are wonderful and not dismissive. UPDATED 7/29 - thanks for the reply that did nothing but blame me and leave me unable to reply to your comments. Understand about the crown glue in, just unsure why you had no medical records that it was your work. My new dentist did not tell me what I wanted to hear, she evaluated my teeth and said the treatment you recommended was unnecessary. Period. Who would pay a dentist to only tell them what they want to hear? What a ridiculous and irresponsible comment. Shame on you. You have my number if you want to have a difficult conversation.

Fantastic experience: The vibes were amazing! I felt extremely comfortable and there were consistant check ins to make sure I was going alright. The staff is always so pleasant, I without a doubt will continue to go back again and again!

Fantastic experience: This was the third dentist office I’ve tried in the area. I don’t need to look any further. The staff and the dentists were friendly, welcoming, and listened to what I wanted! They are reasonably priced, professional, and caring.

Fantastic experience: Excellent dentist, Dr. Quinn, and great hygienist Stella. They answer all my questions and sure make you feel comfortable. I love the fact that I have had two unscheduled procedures and they were able to fit me in as quickly as possible. Nice to know I don't have to wait a week or two to have something done.

Negative experience: Very disappointed, I had a dental cleaning and was told I needed a crown. I was then scheduled for a second appointment was told it would be simple, I’d go and just get it placed on the second appointment. I scheduled my appointment according to the office availability and had to get out of work early. I got to my appointment and was told they were just going to put something in place and would need to return again to actually get it put in place. This didn’t sound like there was consideration of my time as I would have to leave work early again. I wish they would have told me before getting there they didn’t have time for me and I could have changed my appointment. I’m disappointed.

Fantastic experience: I've always had a great experience at Legacy Dental. The staff is friendly, the dentists are skilled, and the atmosphere is welcoming. Ciara, my dental hygienist, always goes above and beyond to make me feel comfortable while she’s cleaning my teeth.

Fantastic experience: I have been a patient at Legacy for over 18 years. I have never had a problem with anything. These docs crack me up.

Fantastic experience: Callista and Dr Andersen took incredible care of our daughter that needed a crown on her baby tooth. They were patient enough to wait for her to be calm enough to start the procedure and even explained each step to her like she requested. Thank you!

Fantastic experience: I’ve been going to Legacy Dental for several years now. The place is just fantastic. Warm and friendly. Plus, Katie does an awesome job on my teeth cleanings. Sometimes my teeth and gums can be very sensitive to any work performed on them. Katie has consistently cleaned my teeth in a gentle and patient way. Nothing but great things to say about Legacy and the staff that works for them.

Fantastic experience: Wow, you guys. This place is amazing! The staff here is so personable. They really make you feel comfortable. They made the experience so smooth. Hadn’t been to a dentist in years, and they didn’t make me feel bad for it. They even teach you how to floss properly. 10/10 highly recommend.

Fantastic experience: Elly was great & a true professional! She was conversant and attentive the entire time. Thank you!

Fantastic experience: Everything about the doctor and staff is Absolutely Awesome!! Thank you to the doctor and staff for always being a very Awesome and Caring group. Stella was totally Wonderful. Thank you Dr. Lines and the entire staff. Hope everyone has a great weekend. See you in 3 weeks.

Fantastic experience: Very little wait, everyone was friendly and caring. Dr Lines came in and gave me a shot and 5 minutes later was working and had my tooth filled. The whole team is friendly and nice. Have recommended them to family and friends. Love going there!

Fantastic experience: Calista and Dr Lines as well as Stacy Christina and Regina are all amazing. Dedicated to their patients and giving them 100% undeniably the best patient care and customer service this side of the Mississippi!!! Diane

Fantastic experience: Lovely place. I admittedly don't love getting my teeth worked on. I'm very sensitive to the cleaning of plaque on my bottom front teeth (incisors) , which has resulted in me not going nearly as often as I should. However, I spoke with my hygienist about this at my last visit (embarrassingly my first one in 6 years ...,). She was amazing at making it so much more comfortable and tolerable with a different instrument than I am used to. I've met several of the docs there are all are very professional, honest, and make fair recommendations about oral care. I had such a good experience that I made a 6 month FUV to keep in the loop given that poor dental care is associated with increased inflammation, risk for heart disease and other vascular issues. Good health certainly does begin in the mouth.

Fantastic experience: Stella was a great dental assistant to have. She made me feel comfortable and gave great conversation during my appointment. Dr. Anderson, similarly, is very professional and knowledgeable. I highly recommend to anyone looking for a new dental office. Great staff!

Fantastic experience: As always, the staff at Legacy are absolutely incredible. Receiving dental work has always been an anxiety-producing even for me, but somehow Legacy puts me at ease. I am always treated with patience, respect, and kindness, and feel that the team genuinely cares about my comfort and well-being. I would strongly recommend Legacy Dental to anyone.

Fantastic experience: My wife and I have been dental patients at Legacy Dental for years and our experiences have always been great! Regina, our hygienist, has always been excellent and we can’t say enough good things about the dentists as well!

Fantastic experience: I scheduled my cleaning on Friday and they had an opening the following Monday morning. The staff were friendly and they made the visit as comfortable as possible. My Hygienist made quick work on my cleaning and the only discomfort I had was when the cold water hit my gums. Will definitely be back for my next cleaning.

Negative experience: Scammers. This dentist office will tell you they can’t give you a cleaning until they do a “debridement” procedure for $3,000, out of pocket even if you have Medicaid. They treat you like you’re a hazard and make you feel like there is something wrong with you. If they don’t like you they will put your kids in a category called “same day” where they won’t let you schedule any appointments even if you have never missed an appointment. I DO NOT RECOMMEND THIS DENTAL OFFICE. Although the actual Dr. did a good job, the staff, dental hygienist and the scamming are the reason for my one star rating. I hope that anyone who reads this thinks twice and chooses another dentist office to bring their business to.

Fantastic experience: A fabulous visit! Very impressed with the entire office. Ciera was professional, courteous and knowledgeable, she was awesome. My insurance changed and I feel “boy, did I luck out” when my husband and I chose Legacy Dental for our new provider. Great office!

Fantastic experience: Great experience! Staff was friendly, communicative, and wonderful to work with us. Dental work is never a favorite thing, but they sure made it as great as could be! :)

Fantastic experience: Recently moved here and got my 6 month cleaning with kas the hygienist, she was so informative and educated me while she explained what she was doing. The front desk ladies were VERY friendly and helpful even when I had some insurance issues. (Thankfully got figured out) Will definitely be my new dental office! Follow up: Had an appointment with Dr. Anderson for a crown and he did it flawlessly! Elly was my assistant for the first appointment and she was so reassuring and educated! Calysta was my assistant for the second appointment and she went above and beyond! She was careful and asked what surfaces were the most tender, she cared. The Assistants, Dr and front desk couldn’t have provided and better experience!

Fantastic experience: VERY FRIENDLY SERVICE! This was for a tooth implant and I was very happy with what seemed scary, but was very comforting. Highly recommended.

Negative experience: Scheduled an appointment with a provider just to be canceled on because they didn’t explain their policy in regard to canceling or rescheduling 24 hours ahead of appointment time!. Such a disservice and lack of professionalism .Very disappointing experience for my daughter and I .

Fantastic experience: The staff at Legacy Dental are friendly, knowledgeable, and they make you feel very comfortable. They blow the rest out of the water.

Fantastic experience: Love all the staff, they are all so friendly and nice. I actually enjoying going to the dentist now.

Fantastic experience: I had a great experience. I needed two teeth extracted which was a little daunting…the procedure was quick and painless. I was quite surprised. I have already recommended my dentist to a personal friend. Thanks for your professionalism and true care for your patients.

Fantastic experience: It had been about a decade since going to the dentist so I was nervous, but the staff was very nice and welcoming and they got me established comfortably and my hygienist Ciara cleaned me up quite well.

Fantastic experience: Staff at legacy absolutely awesome!they took the time to make me feel more comfortable about my experience and walked me through the entire procedure it's so rare to find medical professionals that are willing to do that cheers my friends

Fantastic experience: Staff is friendly and welcoming. They really want you to be comfortable. My hygienists and dentist are very professional and I recommend this office to everyone.

Fantastic experience: Elly was professional and friendly and made me feel totally comfortable. Dr. Anderson was once again excellent. He’s kind and compassionate and I trust him implicitly with my dental healthcare.

Negative experience: I'm leaving this public review because after reaching out with this same info to the office, nobody responded. I was a patient here in December 2024 for an emergency visit after a tooth breaking while I was eating. During the consultation, xrays were taken and it was confirmed that the tooth had fractured from one end to the other and I would need either a crown or a root canal. I opted for the crown (who is going to choose a root canal when unnecessary?) with the understanding that during the actual procedure- scheduled not long after, that if other damage to the tooth was evident then I may need the root canal. I agreed, and the temporary crown shaving & placement went well with the use of sedation. However, toward the end of January when I returned to the office for my permanent crown, I complained about ongoing severe nerve pain and was told that it was normal for several months post-procedure, and with time the severity would decrease. After another 2-3 weeks, the pain did go away for approximately one month. Unfortunately, it returned as throbbing discomfort with a tingling sensation and progressively worsened. A small, spongy ball appeared above my same tooth and was very tender to the touch, with marked erythema on the gums. Elsewhere, I was placed on an antibiotic for 1 week. Shortly after finishing this course, my tooth discomfort began to worsen. A new dentist confirmed with xrays that I had a badly infected root necessitating a root canal. I was placed on a different antibiotic to help with the abscess. My tooth progressively worsened. I was switched over to yet another antibiotic to attempt different coverage. The abscess progressed to a hard & painful nodule, accompanied by consistent nerve pressure & a heavy sensation. I elected to consult an Endodontist, who after extensive xrays has confirmed the progression of the infection that has now eaten through the bone around my tooth and my other roots & teeth are compromised. We elected to do an incision & drainage, which was unsuccessfully completed due to finding that my tooth was actually fractured down to the bifurcation and through one of the roots. Now I will be undergoing oral surgery with general anesthesia to attempt spme reconstruction and bone grafting, as the infection is so severe that it has caused my bone to disintegrate around the originally injured tooth. As someone with a history of dental trauma from inability to numb adequately with anesthetic, I am absolutely terrified to continue going through procedures to fix and remedy what, according to the 3 providers I've seen since your office, should have been done from the initial insult. The Endodontist is confident that 80-90% of my injury was present at the initial consult with your office. The financial burden of this is setting me back significantly as a single mother having to miss work and pay for multiple consults, treatments, and procedures. The antibiotics have wreaked havoc on my body. I am highly disappointed with your office for missing the extent of my injury and the rebound effects of that which I'm struggling to get fixed and preserve. The only compliments that I can give are that your staff was very friendly and I have zero complaints with the rapport they work to establish.

Fantastic experience: Everybody was super friendly, took their time explaining all the procedures, and made sure that I was comfortable. I would definitely recommend Legacy Dental to anyone looking for an all around great dental experience.

Negative experience: was in pain and needed to be seen for an emergency dental situation. called the office and was about to get in for an appt and then was informed that since I missed an appt over two years ago that I wasn’t allowed to be seen and could never be seen at that office. The policy makes no sense and is really unfortunate, I felt completed defeated and at a loss with it.

Fantastic experience: Returning patient after about 6 years. Used to see Dr Lines. Saw Dr Boyack for a root canal. Although it was a lengthy process Dr B and his team made it comfortable and were very thorough.

Fantastic experience: Dr. Boyack is phenomenal. The office has a great atmosphere being clean and pristine. The Staff is great from check in to procedures. Stella, Regina and Brenda make it a pleasure for your visit. I don't know the names of the entire staff, but they are very efficient as well.

Fantastic experience: My family and I have been patients here for several years and we have no complaints. I recently had a flawless experience with Meaghan assisting Dr Lines on my crown procedure.

Fantastic experience: Dr. Boyack did amazing work composite bonding a chipped tooth I’ve had for 5 years! I am so happy it matches my other teeth and looks like nothing happened. He listened to what I wanted and was a very compassionate dentist. I think I was always putting it off cause I thought it would be exceptionally expensive or hard to do and I was wrong in both cases. I thought I was just going in for a consultation but they said they had time to do the work same day. Would highly recommend Dr. Boyack!

Fantastic experience: Absolutely satisfied! No pain, no fear. Want a root canal? Definitely come to Legacy Dental; they will make you feel as comfortable as possible!

Fantastic experience: Legacy Dental is amazing. Everyone is extremely helpful, friendly and caring, not to mention having a great sense of humor. There’s a general atmosphere of warmth and care, making a trip to the dentist not so scary. Both dentists that I’ve encountered, Dr. Anderson and Dr. Lines, are extremely friendly, informative and competent and made me feel comfortable and listened to. Not to mention the team at the front desk who are always polite and helpful and always call back and find a way to fit you into the schedule. But a special shout out to hygienist Ciara, who has gone out of her way to ensure the cleaning and care of my teeth and overall dental health. She never lectures or shames and is always encouraging and ready to answer any questions and ensure your comfort. Hands down the best hygienist I’ve ever had!

Positive experience: The Dentists were REALLY kind and did their job well. I had quite a bit of work done and it didn’t take long nor am I in excessive pain today (the day after). The only issues/concerns I had was that they were obviously busy. I’m more than positive running a dentist office and attending multiple visits at the same time can be stressful and time demanding. I know they did their best within the constraints and the doctor only had to walk way once to address a different patient. I believe my process was taking a bit longer than expected too though ‍♂️ at the end of the day, I’m not a dentist nor do I pay out of pocket. So I can understand that they have to do what they have to do. The only other concern/issue I had was with the prescriptions. After having such extensive work in such a short time, while also not given or offered nitrous (despite being visually shaken), I was given a prescription for 5mg Vicodin. That might work for some people but definitely not for everyone. There is SUCH a stigma attached to pain relief and it’s awful. They could have simply gave me 10mgs and I would have been able to actually take less pills and less Tylenol to achieve the same desired pain relief. I followed the instructions and 2 just wasn’t enough and 3 helped and I couldn’t justify taking any more Tylenol in such a short time, especially considering that’s not the only meds I was given But that is as far am my concerns go. They did a really good job imo and they were very nice and helpful. I am healing seemingly fine which is a definite positive. No excessive swelling or bruising while the pain is somewhat manageable. My eating habits will most definitely be affected too, which will only make it harder to take MORE pills if needed as well ‍♂️ so far so good though. More than anything I just want to thank the Dentists and their office for helping me. Dental work is the last thing I want to do and my experience with them has been positive

Fantastic experience: Hands down the best dental experience I’ve had! Super pleasant and competent staff, and really great music was an unexpected plus. Wholeheartedly recommend!!

Fantastic experience: If you are seeking a professional, knowledgeable, kind Dentist with an amazing staff, Legacy Dental is the place. Conveniently located on Wyoming off of Academy. I had some great work done on my teeth and it was done properly. Dr. Anderson personally calls to follow up after an appointment to see how you are feeling and if things are feeling right with teeth after procedure. I found this to be something different from the type of service I received in the past from other Dentists. No matter if you have private insure or Medicaid you are treated fair and with respect. I personally recommend Legacy Dental.

Fantastic experience: I recently had a root canal procedure at Dr. Anderson's office, and I must say, it was an incredibly positive experience despite my initial anxiety. I had been putting off the procedure until the tooth became infected, but Dr. Anderson and his team made me feel at ease from the very start. The dental assistants, Meaghan and Stella, were exceptionally kind and patient. They took the time to explain everything thoroughly and made sure I was comfortable throughout the process. Dr. Anderson himself was very knowledgeable and gentle, ensuring that I understood each step of the procedure. I highly recommend Dr. Anderson's office to anyone. The professionalism, kindness, and expertise they provide are truly exceptional. Thank you, Dr. Anderson, Meaghan, and Stella, and the entire front office team for making a daunting experience so manageable.

Fantastic experience: I’ve lived in different cities across the country and had some top of the line dental work done… so it means a lot when I say this is the best dentist I’ve ever been to. In fact, I normally don’t even like dentists. Everyone is so kind, and goes above and beyond. Truly, if you’re looking to the reviews trying to figure out which dentist to go to, just go here. The environment is even perfect for those who get a little (or very) nervous about dental appointments.

Fantastic experience: I have loved all the hygienists and dentists at legacy dental! They do a thorough job, and I trust their opinion and dental work they do. It is a friendly staff and high quality dental practice I would recommend to anyone.

Positive experience: This was my first visit to Legacy Dental Partners as a new patient. I was very impressed with their thorough examination and xrays. Both Stella and Dr. Anderson were great.

Negative experience: They no longer make appointments for the future. When you call you either have to go that day (if there is availability) or the following day (again, if there's availability). I rarely have availability in my schedule like that. And, if they don't have it available within the 2 days of the day you call, you have to keep calling back until it works with their schedule and yours.

Fantastic experience: Everyone at this practice is extremely nice, very very capable, and totally professional. I feel very lucky that I just sort of stumbled across this practice when I had a dental emergency. What a stroke of luck! I highly recommend them.

Fantastic experience: Have been a patient for a couple of years and am totally satisfied with my treatment. Friendly knowledgeable staff. They make me feel like I'm their favorite!

Fantastic experience: Great dental care for the last 18 years. Very careful and thorough dental hygienists. Appointments are always on time. All around wonderful experience.

Fantastic experience: My 3 kids and I have been going to Dr. Anderson for about 8 years. The dental hygienist are not only gentle and kind, they're so knowledgeable and helpful! The staff running the desk are very professional and kind. I've never had a bad experience. Thank you for your many years of care Legacy Dental!

Fantastic experience: Love this practice. Very friendly and efficient. Patients come first. A great place for those with previous bad dentist experiences. Caring staff, and no pain!

Negative experience: Scheduled an appointment(ehich was super easy to schedule), but couldn’t make it because I didn’t have copay and couldn’t get my insurance information in time. I contacted them to reschedule and Rachel from the office told me that since I couldn’t make my first appointment, she wasn’t able to reschedule to give me another time slot. She was snarky and dismissive, and also that policy makes zero sense. Super gross of a “professional” dentistry office to behave that way. Some people shouldn’t be trusted with people’s physical health :)

Fantastic experience: I have been a patient of Dr. Lines for the past 10 years. He and his administrative staff, his dental assistants, his technical staff and dental hygienists all have been very knowledgeable, courteous, and helpful with every dental issue. Dr. Lines' company in the past and now Legacy Dental have been a five-star dental office. Kudos to all including Meghan who was extremely patient and resolved my latest issue this past week. A first-class operation. I am very fortunate to have Legacy Dental care for my teeth. And they respond to every problem I have had in a very painless manner, which is very important to me.

Fantastic experience: When I called to make an appointment for the root canal, the worker asked if I had antibiotics prescribed. Please let me know if you recommend anything. I just now picked up the celebrit. Thank you. Linda Rhodes.

Fantastic experience: These are the friendliest, most competent dentists you will meet. They are gentle, thorough, and professional. And they set the tone for the whole office. All staff there are friendly and helpful, even during emergencies.

Fantastic experience: Legacy has an incredibly talented team of people they bring to bear on our teeth. Their chair-side manner is top notch! I highly recommend Legacy dental for all your dental needs. I have only ever had good experiences there. They have made my mouth a better part of my body, thank you!

Fantastic experience: Legacy Dental is the BEST dental office in all of New Mexico! Everyone there treats every person coming through their doors with the utmost respect and they care deeply about all patients. They have a genuine love for their work and it shows in all their smiles! God bless this clinic and everyone working there! Thank you!

Negative experience: Worst Dentists and the most combative, unhelpful front staff ever! The front staff basically does nothing except throw catty remarks. If you have a life don’t go here, because they do not let you book appointments after one missed appointment. It’s better to find a doctor who cares about their patients well being than their bank account. To expect patients to continuously delay their treatment by calling everyday because you’re unwilling to book appointments after one missed appointment shows where the dentists priorities are. Also talking about appointment standards is so funny coming from an office with no hygiene standards. Replacing those disgusting brown stained chairs should be your priority rather than punishing patients. I know dentists aren’t doctors but you should be aware that real doctors let patients book appointments since that is their standard. I had an emergency and couldn’t attend my appointment. I kept calling the office to figure out why they won’t let me book appointments. The front office staff Stacy gaslit me at first and said that I had missed 3 or 4 appointments. I told her that I had missed one and that their decision was not reasonable. She told me she would talk to the doctor and call me back. I never received a call back so I went to their office, and then they told me the truth that after I missed my first appointment they had canceled all my future appointments and wouldn’t let me book any longer. I asked them who made that decision so I could talk to and they said it was the doctor. I asked Rachel if we could talk to the doctor to resolve this issue and she said no that we could only talk to them even though the decision wasn’t made by them and they hadn’t reached out to the doctor. And at the end of the conversation rachel had the audacity to tell me that we weren’t a fit for this practice because we were having a back and forth about the issue. When I asked how to resolve this they said I could only talk to the front staff even though they told me that they couldn’t do anything. Basically they were trained to be unhelpful and combative. So unprofessional especially for a medical practice; the doctors should be understanding that people have lives and emergencies. Honestly, they need their licenses revoked. Also their waiting room is disgusting.

Fantastic experience: Legacy Dental is absolutely amazing. I have always had an extreme fear of the dentist after very bad experiences as a child. They worked me with all my fears and took things very slow. Kas my hygienist watched my body language as well as listened to me every step of the way to ensure I was not in pain. Dr Quinn Boyack is very clear for my proceedure and left me feeling stress free and calm. He also made sure I was in no pain. I was pregnant during the procedure and we were limited to what we could do but they made sure I was comfortable. They worked on b9th my kids and they both said they didn't understand why I was scared. Honestly, after receiving exceptional care, I wasn't sure what I was scared of either.

Fantastic experience: This is my second dentist since moving to Albuquerque. No problems with the first one, mind you, but changes to my insurance forced a move. But I digress.... The staff at Legacy Dental are professional, warm, and personable!! You'll feel totally comfortable and know that whomever you are dealing with at the moment is 110% focused on you and working to ensure that you get the best possible outcome!! I'm definitely in for the long haul!!

Fantastic experience: Dr. Anderson, Dr. Lines and Dr. Boyack are the most amazing and genuine providers you will find. All of the hygienist (especially Ciara) are so friendly and care about your overall oral health. 10/10 would recommend and will always be the dental office my family come to.

Negative experience: This place was great in the beginning. Wonder doctors and hygienists. The front staff needs some training. Make sure if you schedule, confirm all your insurances with them. They don’t add it if it’s not confirmed even though they are in the portal. Also, don’t let them add different test without confirming if it was done already. My son had X-rays done months prior to his first appt with them. They confirmed he was due for another one. “No charge for me.” However, a year later (after many visits with them after) I owed them $200. Incompetent staff. No use at all. They just lost 4 patients due to their error and communication.

Fantastic experience: Wonderful experience! I'm always anxious about going to the dentist but everyone here made me feel comfortable! Ciara was my hygienist and she helped me so much! Definitely would recommend this place.

Fantastic experience: The staff at Legacy Dental are highly experienced and very polite and friendly. Stella and Dr. Boyack did a wonderful job on my implant. So grateful for their hard work!

Fantastic experience: A wonderfully friendly, courteous, and knowledgeable staff. Megan is very professional and very courteous. They make you feel like you’re one of the family. their kindness and skill allows me to feel they’re going to the dentist is a good experience. Thank you.

Fantastic experience: I've always had great experiences at Legacy. The doc's, hygienists and staff are all wonderful. You don't hear people saying they have a good time going to the dentist, but I guess I have to say I do!

Fantastic experience: Regina is a terrific hygienist with a warm and friendly personality and excellent skills. She and Dr Lines explained clearly about my drays and why I needed treatment on 2 teeth. They were able to do the treatment the same day . Dr Lines took time to explain the procedure and was gentle and efficient . Meghan the assistant was wonderful as well at prepping me and put me at ease . She was very careful and meticulously fit my temporary crown . I am very happy with my appointment today

Fantastic experience: I've been going here for about 3yrs. The staff is pleasant & accommodating. The docs are just as pleasant. You don't feel like just another patient.

Fantastic experience: I hate dental care. But I love Legacy. I’ve been with them for many many years. The front staff gals are always friendly and kind, the hygienists are excellent at what they do (also very friendly), and both Drs Lines and Anderson are superb dentists. I’ve been with Dr Lines since he started the practice. He always greets you with a smile and genuine care for you. So if you hate the dentist, I highly suggest coming here. You won’t love dentistry, but you’ll love the care that you receive. And that goes a long way.

Fantastic experience: My dental hygienist at my last cleaning was Ciara . She is excellent at her job and friendly. I have been a patient at Legacy Dental for a wide range of dental needs. The dentists and hygienists there are the BEST.

Fantastic experience: I really really like Legacy Dental. Their staff and doctors are very friendly and upbeat. While they make it look natural and effortless, they really are in sync with their patients, like me, and make us feel very welcome, appreciated, and comfortable. Stella and Dr. Boyak did a wonderful job making me feel comfortable and checked in with me often to see if I was doing okay throughout the process. Overall, I have to say that I was very relaxed and it was actually a very good experience. These guys and gals are really great.

Fantastic experience: I have had an anxiety of the dentist after a few bad experiences in another state. I am so happy to have found such gentle, kind, compassionate people here at Legacy. It makes the experience so much calmer! Thank you to everyone for taking such great care of myself and my 2 kids :)

Fantastic experience: Kas was knowledgeable, professional, friendly, and willing to answer questions. She also taught me how to floss properly, and other ways to keep my teeth clean. Hands down the best hygienist I’ve ever had. And most importantly, she really seemed to enjoy her work.

Fantastic experience: I know I'm in good hands at Legacy Dental! Dr Lines and Legacy Dental'sTeam are 5 stars in my book. I do and will recommend. I said long ago it's official you've been adopted!!

Fantastic experience: This place has taken incredible care of me since day one. They know a lot about trauma and they make every effort to make you feel seen, heard, and comfortable. Every staff member has been awesome to work with and I like how they explain everything very clearly so you understand the procedures, billing, and after care treatment. I am actually excited when I have to visit the dentist now!

Fantastic experience: While on vacation in New Mexico, my wife had dental pain and needed to be seen by a dentist. She selected Legacy Dental, which was closest to our hotel. She was treated professionally, the dentist was excellent and the staff was great. While the dental treatment to correct the problem could not be fixed during our short stay in New Mexico, the doctor gave her a prescription for the pain and scanned some x-rays to be forwarded to her dentist in Pennsylvania. I was impressed by the treatment and would definetly recommend Legacy Dental.

Fantastic experience: I always have a wonderful experience at Legacy Dental. The staff are genuinely kind and considerate to my needs. I had to have my bridge fixed thanks to my dog. The took me in right away and came up with a repair plan. Thank you to everyone at Legacy Dental.

Fantastic experience: The staff is so cute and friendly every time I go in, it is a pleasure from stepping foot into the lobby until I leave - I love my hygienist Ciara, she is so sweet, and always does such a wonderful quick job taking care of my teeth. 10/10 would recommend.

Fantastic experience: I had gone to a couple other dentist offices and I felt brushed off, rushed through and like they only cared about money. One dental assistant, at the other dental office, even cut up my gums with the things they use for X-rays and the girl who cleaned my teeth wasn't very gentle either. My mouth was throbbing when I left there. Legacy dental was not like that. They were friendly and cared about my comfort. They answered all of my questions and gave me time to ask more. I didn't feel like I was a bother or a waste of time (which is how I felt at the other dentist offices I went to). Furthermore, Calysta was the sweetest person, she made me feel super comfortable to be there. She was gentle with the X-ray and the way she communicates with you isn't belittling or rushed but respectful, attentive and empathetic. She is truly a genuine person who cares and her efforts alone made my experience with Legacy Dental one of the best experiences I've ever had at the dentist but she wasn't the only person who made my experience better. The lady at the front desk who helped me after my appointment engaged in a short but pleasant conversation with me and it was refreshing to me that the staff doesn't mind taking a short second to make the patient experience so much better. Also the dentist, Stewart Anderson DMD, seems to truly care about helping patients. Instead of up selling me or trying to get more out of me, he did what a dentist should do. He listened to my concern and he came up with a care plan that suits my needs and not his financial needs. I left this office feeling like I made a good choice, finally. Legacy Dental has a team that is hardworking, caring, kind and helpful.

Negative experience: I called in today 10/28/24 to reschedule an appt and when there wasn't an availability until MAY 2025, I asked the receptionist for an appt with a different hygienist. SHE REFUSED TO LOOK AT ANY OTHER POSSIBILITIES, so I cancelled all together. Sad because we thought we found a great Dentist. I understand how this place "wants" to do things, however, "the customer's need" should come first. If this receptionist is the new "voice" of this practice then we will only receive uncaring, uncompassionate, unservice orientated interactions.

Fantastic experience: Very friendly people! This is also probably the best dentist I've visited. First time I've got a numbing injection before a filling with very little discomfort!

Fantastic experience: I would highly recommend every aspect of Legacy Dental. From cleaning to root canals, from scheduling to bridge work, from crowns to billing and every service in between, these folks shine. They're professional, but have a sense of humor. Everyone in that office goes out of their way to make your appointment as smooth and comfortable as possible, even for me...the biggest baby in the world when it comes to dentists!

Fantastic experience: Very nice and helpful receptioist. Dental assistant and Doctor very nice and knowledgeable. Took me in as an emergency vist and was seen in about 30 minutes. The doctor prescribed me medication and told me to see my dentist/oral surgeon when I get back to my home state. Ten stars.

Fantastic experience: I've seen both Dr. Anderson & Dr. Lines both amazing. Even the Dental Assistants very concerned about your needs. They go over every detail getting done & Care instructions afterwards. Very pleased with Legacy Dental on Wyoming.