Blue Back Dental: West Hartford Location
Information about Blue Back Dental: West Hartford Location
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-13h
At Blue Back Dental, we go above and beyond for our patients, because we believe you deserve nothing less than the best when it comes to your smile! Our team is led by three dentists in Hartford who are passionate about enhancing smiles through cosmetic dentistry. That’s not all – we can provide nearly any dental service you may need under one roof. Instead of referring you to separate offices for complex cases, root canals, and dental implants, we partner with a network of specialists who can perform advanced dental procedures right here in our office. With our convenient treatment options, state-of-the-art technology, and comfort amenities, Blue Back Dental makes it easy to love your smile!
Our comment from Best Dentists Club about Blue Back Dental: West Hartford Location:
Blue Back Dental: West Hartford Location is highly praised for its exceptional service and welcoming atmosphere. The team is dedicated to providing professional and thorough dental care, with many patients noting their positive experiences with the friendly staff and knowledgeable dentists. Highlights from customer feedback include:
- Timely and Professional Service: Patients appreciate being seen promptly and receiving professional treatment during their visits.
- Caring Staff: The team at Blue Back Dental is described as compassionate and understanding, making efforts to alleviate dental anxiety and ensure patient comfort.
- Thorough Explanations: Dentists take the time to explain procedures in detail, making recommendations clear without pressure, which enhances the overall patient experience.
- State-of-the-Art Facilities: The practice is noted for maintaining a clean, modern environment equipped with the latest dental technology.
- Excellent Pediatric Care: Families have found the staff to be exceptionally good when working with children, ensuring a positive and friendly experience.
- Commitment to Patient Satisfaction: Many customers express their gratitude for the quality of care and the attentive follow-ups from the team.
With numerous recommendations and high satisfaction ratings, Blue Back Dental: West Hartford Location continues to stand out as a top choice for dental care in the community.
Services and Treatments
Blue Back Dental: West Hartford Location: Reviews
Fantastic experience: Always on time and professional. My favorite dentist office ever!
Hi, Susanna. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great doctors and great staff. My procedure went well and was successful. Highly recommend Blue Back dental!
Hi, Stephen. Thank you so much for leaving us a stellar review!
Fantastic experience: Staff is understanding of patient's concerns.
Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Very thorough, professional, and efficient. Highly recommend!
Hi, Brett. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I’m deathly afraid of the dentist with good reason, I’ve had nothing but terrible experiences in the past. I always walk out with more problems than when I went in. Blue Back Square Dental completely changed that for me. From the moment I arrived, everyone was so kind, gentle, and understanding. They made me feel safe and truly cared for. They take the time to explain everything, and they never try to upsell or push unnecessary procedures. For the first time ever, I left a dental office feeling grateful and at ease instead of anxious or in pain. I can’t thank them enough for restoring my trust in dental care. If you’re nervous about going to the dentist please give this place a chance. Absolutely wonderful team and an A+ experience all around!
Hi, Kimber. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Tim was wonderful! Cemented my sketchy cap that had come loose. Cat was great too!! Thank you!!
Hi, Sheila. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Extremely happy with entire staff, very welcoming, incredible guest services, entire staff so cheerful, professional,kind I can't wait to return and I will tell everyone I know to give them a try.
Hi, Anthony. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: It’s always a great experience at Blueback dental! Everyone is so kind and Dr Wu is the best!
Hi, Marilena. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Absolutely excellent experience! Well worth the 40 minute drive for me! I was tired of practices cutting corners and shortening cleanings down to 30minutes. Rachel is an amazing hygienist! I’m so glad it was recommended, I am thrilled that I chose to come to this practice!!
Hi, Judith. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I have been going to this awesome practice for over 10 years and always receive excellent care!
Hi, Kathleen. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Very Good attendance I Come Home So Happy The Staff Very Plesent I Told My Friend and Familiy To Go and Enjoy The Experience Number One..... Thank You See you Soon......
Hi, Magdalena. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: This office is a scam. They charge interest on their bills before you even get the bill from insurance, late cancelation fee of $66 when life happens. Before you leave the office they take you into a room to explain what you will owe for dental work before you are due back for the procedure. It is clear they are very focused on fees and your money. Office itself is outdated. Questionable dental work recommended + recommended Botox. My insurance no longer accepted my typical dentist which is why I switched to BBD. Will not be returning. Absolute scam of an office.
Hi, Stephanie. At Blue Back Dental: West Hartford Location, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (860) 233-9300!
Fantastic experience: Blue Back Dental provides professional, excellent care. The staff is friendly. Dr. Liz Holzhauer is a gifted dentist who explains procedures in detail. Her dental assistant, Rachel, is kind, extremely competent and friendly. Rachel lets you know ahead of time exactly what she is about to do and explains how you may feel. She also offers helpful tips on dental care. She makes me laugh and puts me at ease. Highly recommend.
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I previously had a traumatic dental experience, which led to a fear of the dentist and in turn a long delay in seeking dental care. As a result, I developed some cavities. I expressed my fear to the amazing dental hygienist Donna and Dr. Jahved, and they did everything they could to put me at ease. I was so scared the day of the fillings, but the two of them created such a calm and peaceful environment, I truly didn't mind being there. Donna let me hold her hand during the numbing process and massaged my ear to distract me which was so helpful for me. She also had the heated massage chair going which really calmed me down. They talked me through everything they were doing and provided me so much comfort. They both kept making sure I was okay throughout the whole process and stopped if I needed a minute. Dr. Jahvid is so gentle and truly cares about her patients. I cannot imagine going anywhere from here on out for dental care.
Hi, Stephanie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: This office is exceptionally comfortable & friendly. I am nervous at the dentist but felt instantly at ease here. The care is top notch. I would definitely recommend.
Thank you so much for your kind words, Jeanne. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I went in for a cleaning today and as always the hygienist, doctor and front desk personnel were friendly, professional, and focused on the customer experience. The office environment and staff made me feel safe and that everything was thoroughly cleaned. The staff make you feel comfortable and ensure you have a great experience.
Hi, Chuck. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr.Wu and Tracey were absolutely amazing and explained everything in detail so much so that it eased all my nerves and anxiety 10/10
Hi, Gabi. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I have been an happy patient for almost six years. I am consistently impressed with professionalism and delightful team members.
Hi, Dorothy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr.Wu is great and explains everything thoroughly! The entire team there is really helpful!
Thank you so much for your kind words, Ashley. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I recently needed to be seen in the office for severe tooth pain. Dr. Tim Holzhauer, Shannon, and the entire staff were so responsive, professional, and compassionate when I arrived. They were focused on diagnosing the problem and then coming up with an effective treatment plan to alleviate my pain. Throughout the process they went above and beyond by quickly coming up with a plan, contacting specialists, and making appointments for me. Their kind and supportive attitude toward me helped me stay positive and follow through with my plans to go on my trip the next day!! Many, many thanks!!
Hi, Pamela. Thank you so much for leaving us a stellar review!
Fantastic experience: Dr Austin the Cavities taken care of quickly and precisely in an extremely professional and relaxed environment, will never go anywhere else.
Hi, Doc. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Ten years ago, I moved an hour away but proudly do the drive twice a year. My teeth are straighter, whiter, and more importantly, healthier because of their team! I only trust Blue Back Dental.
Hi, Eva. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: As a dentist it is hard to trust your teeth to anyone else! However, when I needed some bonding on my front teeth, I knew Dr. Liz would be the one to deliver the smile I was envisioning. Dr. Liz went above and beyond, far exceeding my expectations. The office was clean and convenient, the staff was compassionate and helpful and the care was exceptional. I recommend this office wholeheartedly.
Thank you so much for your kind words, Skye. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I love my new smile. Recently, two people who I have not seen for a few years independently told me that I look a decade younger. Now I have movie star teeth, but not fake looking at all. My new smile looks so natural. Wow! If you are not happy with the looks of your teeth, go see Dr. Liz. Blue Back Dental has experts — they are relaxed and happy, not rushed. For routine cleanings, going to Blue Back Dental is as pleasant as visiting the dentist can be. My thoughts/questions are listened to. Comfortable clean waiting room. Free parking. Clean restroom. And, there is a pleasant view of Blue Back streets.
Hi, Thomas. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The staff at BBD was caring and thorough! Dr. Wu was knowledgeable and presented me with treatment options without pressuring me. The environment is comfortable and all staff was friendly and accommodating!
Hi, Melissa. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The ambiance when you walk in the door is welcoming. The staff is very friendly and helpful. And not to single out any dentist after ten years, I still give Blueback dental five⭐'s. As I sat in the office awaiting my appointment. I thought of several reason why I should find another dentist. I'm retired now, I no longer work nor live near by. I travel too long to get there etc, ect. However, after my appointment today, I came to the occlusion that Blueback Dental is not only a professional clean environment in which to feel welcomed. Let me summarize this in just two words-- they care. Blueback Dental cares. Today kindness is a virtue. Time, money, and mileage can't compare. Once again, thank you Blueback Dental You have my ⭐⭐⭐⭐⭐. Kudos to Ms. Lindsey who more than provided kindness to me today. Kindness goes a long way and makes many decisions you will never know. June 9th 2025
Hi, Cinde. Thank you so much for leaving us a stellar review!
Fantastic experience: Always a positive experience at Blue Back Dental, whether it’s for a cleaning or an exam and X-rays.
Hi, Isaac. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I love the friendly and professional atmosphere at Blue Back Dental! State of the art equipment and easy location and parking! And clean!! So clean!
Hi, Pat. Thank you so much for leaving us a stellar review!
Fantastic experience: I can't say enough good things about this dental practice. As an adult with severe dental phobia, Blue Back Dental dentists and all associates are amazingly kind, patient and understanding. They thoroughly discuss treatment options and coordinate with insurance on the patient's behalf so that you have a complete understanding of what they are recommending and why the certain procedures will benefit you. And, finally, you understand clearly what your cost will be, if any. Highly recommend!
Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The office was clean and neat. Receptionists were very friendly, and made me feel welcomed. My dental hygienist, Lucy, was awesome. She was very attentive and informative. I’m usually very anxious and a little jittery when I go to the Dentist. But Lucy made sure I was relaxed. She did a really good job on my teeth. I would highly recommend my friends to this Dentist office. For me, I give them 5 stars because my experience with them was very good.
Hi, Dinah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Lucy is terrific ! She and Dr. Liz are BBD’s “Miracle Workers”. Fantastic service ! Always enjoy my visits to Blue Back Dental ! Ken Goroshko.
Hi, Kenneth. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great doctors, specially Dr. Austin. I have been her patient for years. Great friendly staff and dental hygienist.
Hi, Khalili. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Superior treatment on all occasions. Very comforting with great bedside manner. Everything explained clearly from diagnosis to treatment options The staff and Drs are fantastic. Definitely recommend to family and friends.
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Wonderful practice. Kind of pricey for a cleaning and xrays however I would still recommend the practice.
Hi, Joshua. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: My experience today was awesome! I'm usually a bit nervous when I'm in the dentist's chair but Michelle,my hygienist and Dr Liz put me completely at ease,no easy feat!! In fact,the entire staff has been a pleasure to work with! Many thanks. (My teeth look beautiful, especially those 2 front ones!)
Thank you so much for your kind words, Eleanor. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: My visits to Blue Back are always a perfect blend of professional and personal service. From check-in to check-out, every person on their staff makes you feel cared for and cared about.
Hi, Tony. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always a great experience at Blue Back Dental. Really loved working with Lindsay, the dental hygienist. She shared great information on how to prevent cavities and was very pleasant to talk to!
Hi, Molly. Thank you so much for leaving us a stellar review!
Fantastic experience: Very great experience. Everyone is so nice friendly and proficient in their work. Dr.Javed, Dr Liz and all the assistants are very capable and friendly. They explained everything so well. Will definitely recommend.
Hi, Tess. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Austin is exceptional, every staff member is friendly and professional. Simply the Best!
Hi, Delia. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Best nerve block for surgery !! Very pleasant clean place Physicians are personable and excellent. Just overall a smooth experience
Hi, Manmeet. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Samantha & Dr Wu are efficient, pleasant, and explain effectively The procedures. Have fun personalities. They have earned the recent award for their consistent quality work & customer care. Good people earn their recognition through merit.
Hi, David. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Excellent service by Dr Wu from start to finish. Explained procedure precisely completed it with no pain at all. All of the staff knowledgeable and professional. Kristy was amazing.
Hi, Nevi. Thank you so much for leaving us a stellar review!
Fantastic experience: Not very many people would say that they LOVE going to the dentist. But I can honestly say ....I Do ! I love getting my teeth cleaned ...and at "BBD" ....I've had only the Best, Friendliest, Most Professional care and employee experiences ever !! From the first step off the elevator, to my Awsome (most gentle) Dental Hygienists ....and of course my Dentist ....everything about this dental office is the BEST !! Thank you BBD !!
Hi, Fern. Thank you so much for leaving us a stellar review!
Fantastic experience: Been coming here for regular cleanings for almost 10 years. My hygienist lately has been Lucy and she is just the best! So kind and very personable. Clearly very skilled at her job. Coming here every 6 months is actually a nice “break” from the work day. I wish I had come here as a kid.
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: My teeth feel so clean after Michele cleans them. The hygienist and dentist's technical skills are superb. They get the job done right the first time. The Dentist and all the staff are professional, kind, and personable; it is a pleasure to go to the dentist.
Hi, Madeleine. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Excellent service. The staff is very knowledgeable and courteous. They explained in detail everything that was going on with my procedure. I highly recommend them.
Hi, Kenneth. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My wife and I left Blue Back Dental about 10 years ago because of insurance changes and are glad to be back. We were both surprised to find out the dental care we’d gotten after leaving Blue Back, while adequate, was not on as thorough, especially in the hygiene area. We received the most complete and thorough cleaning in 10 years and can’t stop running our tongues over our teeth, just like after having braces removed! Thanks for being the best dental practice we’ve ever had! We highly recommend Blue Back Dental!
Hi, Bill. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great dental practice! We have been to both W Hartford and Avon offices. Great staff and easy appointments for emergency repair.
Hi, Larry. Thank you so much for leaving us a stellar review!
Fantastic experience: From the start, polite front desk staff, professional dental hygienist and Doc. To admin staff to set up next appointment. I'm glad my wife recommended me to go here.
Hi, Michael. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great experience this morning having lost a crown. It was put back on within 24 hours of my calling the office and both the hygienist and the dentist were extremely competent , very nice and worked well together.
Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Had a cleaning today the dental assistant was awesome very thorough/informative. Love the professionalism of everyone in the office from check in to check out. My son has autism and they are very patient & understanding with him they even play his favorite movie for him to watch while getting his cleaning. I have recommended my family to this practice & they are all very happy. They also have a few locations to choose from
Hi, Sarita. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Had a few fillings - staff is friendly, patient and very knowledgeable. Would recommend Blue Back Dental to anyone in the area. 10/10
Hi, Jonathan. Thank you so much for leaving us a stellar review!
Fantastic experience: My visit to Blue Back Dental was phenomenal. Ratchael did an excellent job today. I strongly recommend this place. I love BBD.
Hi, Jose. Thank you so much for leaving us a stellar review!
Fantastic experience: My first experience at Blue Black dental was amazing!!! all staff are very kind and friendly I know for sure Im in good hands with Dr Liz.
Thank you so much for your kind words, Jacqueline. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I had a great check-up. Rachel is an amaziing technician and does a wonderful job. Very easy to work with. Does a great job of keeping you comfortable and informed on what is going on. Very easy to work with. Doctor Tim was great as well and always nice to see him and get his feedback.
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My first experience at Blue Back Dental was so positive! I'm thrilled to have found such a professional dental office. Everyone I met in the office was so welcoming.and helpful. Renee and Dr Tim were excellent! I feel like I'm in very good hands. Terry Bavier
Hi, Tom. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Dr. Meltzer and his staff were absolutely great and made it a wonderful experience. I didn’t feel any pain and received a call from Dr. Meltzer couple of hours after my visit, to check on me. Very happy with Blue Back Dental and will refer all my friends.
Hi, Sam. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The BEST PLACE I’VE EVER BEEN TO!!! I was at ease the whole time. They did an amazing job on this tooth that was bothering the hell out of me. I was in and out with an hour. 10/10 would recommend to anybody.
Hi, Jay’s. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I always have a great experience here. The staff is so friendly and welcoming. Tatiana, specifically, at the front desk is incredibly kind and welcomes everyone who walks with a broad, warm smile! Always a pleasant experience!
Hi, Dana. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Not sure if I have done a Google review yet, but 100% Blue Back Dental is the best practice. Dr. Wu and all his docs are top notch. All the Hygienists that I have had are exceptionally caring, thorough, informed. The office staff makes the process clear and understandable- great communication. Very clean with up to date facilities.
Hi, Kathy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I felt very well treated. Tracy explain everything very detailed . And Dr Tim. Went over the line and contacted me personally about my tooth issue. Unfortunately. Because of my insurance I had to push even farther my wisdom tooth extraction. But the people. The assistance and the dentist. The best of the best.
Hi, Renan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Blue Back Dental is, without a doubt, the best clinic in the world. I've lived in both Boston and DC, and I will travel from wherever I am just to visit Blue Back Dental in WeHa/Avon. If necessary, I'll even fly to get there. The level of service and quality is unmatched, and I can't recommend a specific doctor because I've seen about four different ones, and they were all outstanding. In DC, my husband visited a highly advertised dentist who served Capitol Hill's finest, hoping to save his tooth. They couldn't help him and told him it was a lost cause. However, Blue Back Dental made it happen with ease. Their hygienist staff is fantastic, and the front desk and billing teams are amazing. They are never late and always fast. It's a pleasure to see a business run this well!
Thank you so much for your kind words, Vero. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Blue Back Dental is the most wonderful dental practice. Everyone is professional , kind, polite and informed . I could not recommend them more .
Hi, Jilly. Thank you so much for leaving us a stellar review!
Fantastic experience: Great dental service, would recommend to anyone. Clean office with nice staff. If in need of a new hygienist, ask for Rachel, she’s awesome!
Hi, Garrett. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My first visit to Blue Back Dental was excellent. The minute i entered the beautiful building and friendly office I knew I was in a top notch, professional place. The staff extremely friendly, helpful and efficient. No waiting time, no mass clipboard of paperwork, all online. Walking to the room I went by the most modern equipment I’ve ever seen. My hygienist Lucy was amazing. The most thorough, knowledgeable, kind and professional. I’ve had in 50 plus years. Dr Tim excellent in the follow up of areas of concern. I’ve never experienced such a modern top notch Dental office and friendly staff! Thank you!
Thank you so much for your kind words, Rex. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: My children are patients since this past year. Dr Liz and her staff are absolutely amazing, they treat my children with so much love and zero discomfort during appointments!!! I’m so grateful and happy that their first experience with dental work has been a good one.
Hi, Maria. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My 4 year old had some trauma to his front teeth that we’ve been keeping an eye on. When we started to see some discoloration, I emailed them pictures and got a response within minutes letting me know our options. When the tooth started to become painful, they scheduled a same morning appointment for an X-ray. They referred us to an oral surgeon and we will hopefully have the tooth out before the end of the week, but in the meantime, my son’s pain worsened significantly. I called after hours tonight and Dr. Liz Holzhauer called me back within minutes Our experiences have always been too notch, but the sense of urgency and compassion is something I deeply appreciate.
Hi, Heather. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I love blue back dental! Everyone there is so nice. The hygienist are so gentle. Lucy and Rachel are so nice and friendly. I love going to the dentist! LOL
Fantastic experience: Best dental office ever!!! For a girl who's scared to death of the dentist, they are the best around. Dr. Tim, Michelle and Donna are my teeth BFF. Appreciate making them straight, clean and comfortable smiling again.
Hi, Jennifer. Thank you so much for leaving us a stellar review!
Fantastic experience: Doctors are very knowledgeable and excellent dentists. They are also polite, kind, and very good communicators who create a calm and relaxed atmosphere for me, the patient that used to panic with the idea of going to the dentist. Their staff as well does an outstanding job.
Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had my surgery to place the implant body. The procedure was painless, and the recovery was ideal. I had no pain or infection. I recommend Dr. Meltzer to everyone!
Thank you so much for your kind words, Antonella. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Lindsey and Dr. Tim are the best. They care about you as a person and a patient. They are the most professional and caring medical professionals I've ever had. Regardless for my reasons for visiting the office, I enter happy to interact with them and exit with a clear understanding of any problems with my teeth and practical steps to maintain them. They are my dental family!!!
Hi, Pamela. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: If I could give them 6 stars, I would! Not just "dentists", but Dental Superheroes! I can't say enough about the whole team there and Dr. Austen, who was my personal dentist. I had A LOT of work done, including surgical, and it was all beyond expectations! Can't sing their praises enough, especially now that I have healthy teeth again!
Hi, Anthony. Thank you so much for leaving us a stellar review!
Fantastic experience: This whole team is an amazing group of people who are always cheerful, always professional and their work is impeccable. You know how sometimes you uncomfortably hear griping going on in a different room, or in an office - this is NEVER the case. This team seems so cohesive - it is always a pleasure. Shout out to Michelle, Dr. Liz and Dr. Tim! You guys are the best!
Fantastic experience: Great dental office they seek to make you feel comfortable and have an enjoyable experience. My dentist Dr. Austin did a great job at finding some long issues I had been dealing with and resolving them. She was empathetic, caring and kind. They were great at working around my schedule and I am grateful to have been cared for by their staff.
Hi, Jaclyn. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Blue Back Dental is fantastic. My whole family goes here and we recommend them to everyone . Dr Liz always takes the time to make you feel confortable , not judged and does amazing work. We are so pleased we found this group.
Thank you so much for your kind words, Pamela. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I met with Dr.Tim today regarding a difficult situation and he calmed my nerves and educated me on good options. The office was super clean, modern, and professional. All staff I interacted with were friendly, helpful and professional. I'm looking forward to the solutions he presented. Thank you Blue Back Dental!
Thank you so much for your kind words, Anthony. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I have had quite a road with dental work so I was very cautiously optimistic when I found Blue Back Dental many years ago. I am extremely impressed with their skill, professionalism and workmanship. I highly recommend them, especially to anyone who needs in-depth, detailed work. I also get the best cleaning… Maybe ever!
Thank you so much for your kind words, Deb. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I’ve been going to this clinic for more than 5 years and my experience has mostly been great except one or two hygienists. The treatment is quick and the hygienists and dentists clearly explain what they are doing and guide me in my process to improving dental health. Recently I began Invisalign treatment that is going well too.
Hi, Varshi. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: I cannot recommend this office. I had scheduled an appointment for a cleaning and had specifically mentioned experiencing discomfort with a particular tooth that I wished to address during the same visit. Despite waiting for three weeks for this appointment and taking time off from work, upon arrival, I was informed that the appointment had NOT been arranged for the cleaning, but solely for examining the tooth. It was disconcerting to learn that I would need to reschedule for the cleaning, and unfortunately, the next available slots were far out. The lack of prior communication about this discrepancy in my initially requested service was concerning and disrespectful of my time. Moreover, the manner in which the provider communicated the situation seemed somewhat patronizing. They implied a 'miscommunication,' subtly suggesting the fault lay on my end, despite my clear specifications during the booking. Furthermore, they asked twice who I spoke with during the initial appointment process - as though I was supposed to be taking notes when I booked the appointment. This resulted in an undue inconvenience -such as my taking time off from work for an incorrect appointment. Given these circumstances and the apparent difficulty in correctly scheduling appointments, I opted not to proceed with having my dental concern examined at that time. Trust in a medical service provider is paramount, and regrettably, this experience has led me to question the reliability of this office in providing quality care.
Hi, Elise. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Blue Back Dental: West Hartford Location and would love the opportunity to improve. Please get in touch with us at (860) 233-9300!
Fantastic experience: The team at Blue aback Dental is amazing! I absolutely fear the dentist but this team has made it so easy to get work done. They are cheerful and thorough. They listen to their patients and they create an atmosphere that makes getting detail work done relaxing. I truly appreciate Blue Back Dental and highly recommend!
Hi, Carrie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Blue Back Dental are always really professional, the practice is always super clean. I was able to be seen quickly for some tooth pain, then they were able to get me into a surgeon for a problem wisdom tooth asap. These guys are great.
Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I am new to the area and picked Blue Back Dental for a cleaning due to the great reviews. From the second I walked in, I felt well cared for and comfortable. Every staff member was incredibly kind and welcoming, and very knowledgeable. I had one part of my smile I hadn’t been happy with for years, and Dr. Wu and his team quickly developed a treatment plan and the process moved quickly. Each appointment took far less time than anticipated and my mouth discomfort was minimal. I am very impressed with the results of my treatment, and highly recommend Dr. Wu and Blue Back Dental to anyone looking for just a cleaning or a cosmetic treatment.
Hi, Olivia. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I have been a patient here for over 6 years. I have always had great experience with all the docs and hygienists. Office is always clean, friendly environment, always accommodate my appointments around my work schedule. My recent visit couldn’t be any better!! Thank you all!!
Hi, Maliha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: This was my initial visit at Blue Back Dental in West Hartford. From the moment I entered, there was a feeling of professionalism in a very friendly and caring way. The Dental Hygienist, Michelle, proceeded to do her work along with Laritza. They explained every part of the process and their teamwork was very careful and productive. Dr Wu provided a wonderful amount of time and explanation of my dental needs. It was a great first visit!
Thank you so much for your kind words, Debbie. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: My experience was excellent! Dr. Melter and Kat made me feel comfortable and took such great care of me. I could not have asked for a better experience. Thank You!
Hi, Susan. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Staff is always friendly and hygienists and dentists are very professional and compassionate. Both locations have state of the art equipment and are beyond clean. I have yet to meet someone who enjoys going to the dentist, but the folks at Blue Back Dental make the experience as painless as possible. They certainly go above and beyond. And because of that, they have a patient for life.
Hi, Bryan. Thank you so much for leaving us a stellar review!
Fantastic experience: All the staff are extremely professional, their pleasant and warm manner makes you feel like you belong to their dental family, from the front desk to the providers, everyone treats you with respect, explains every step of your visit, and are very considerate with your all needs. Even my youngest son who has been going there since he was 4 has never been hesitant to go by himself to the exam room, I usually wait for him in the waiting room. They even make little ones feel comfortable. I love and respect my dentists and everyone who is part of the Blue Back Dental team.
Hi, Francy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I came to Blue Back Dental specifically for cosmetic reconstruction with Dr. Liz, after consultations with other practices left me discouraged. From our initial consultation, I was shocked at the quality of care as well as attention to detail. The initial consultation cost 1/2 of what other practices charged me, however was 2x as thorough. I have a complicated dental history due to a trauma and was set to get married 6 months after our initial meeting, needing a cap replacement, veneer placement, and chipped tooth repair. I was also in the middle of orthodontic treatment. To say I was panicking would be an understatement. However, Dr Liz coordinated with my orthodontist and came up with a treatment plan. Dr. Liz was So compassionate and thorough my entire time with the practice. (Roughly 6 months of visits) I visited the Avon and West Hartford practices numerous times and each time was floored at the service I received. I have never felt happy or confident with my smile because of the past trauma and not so great reconstruction work I’ve had in the past, and this is the first time in my life I’ve felt SO confident and genuinely happy when I smile. Dr. Liz gave me my life back! If you have a complex history or not , and are in need of cosmetic dental care- she is the GO TO! I am actually sad I don’t go get to hang out with her every few months anymore- as she is such a great Dr. And all around genuinely fun person to be with. 20/10 would recommend!!!!
Hi, Anna. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: With out a doubt, the Blue Back Dental team of professionals deserve this 5 Star rating. The congenial staff considered my comfort a priority. My teeth look and feel amazing. Thank you Dr Liz and Donna
Thank you so much for your kind words, Marcia. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: Dr. Meltzer did a great job on my surgery to fix an infection under my gum around an upper implant. He was very kind and careful and did an excellent job. He was very gentle putting in the numbing agents, the surgery and the stitches. He explained everything step by step. I would highly recommend him for this type of dental procedure if needed.
Thank you so much for your kind words, Lauren. We really appreciate you taking the time out to share your experience with us.
Sincerely,
Blue Back Dental: West Hartford Location
Fantastic experience: I've been coming to Blue Back Dental for over 5 years. The staff is friendly, helpful, and very professional! The doctors are gentle, kind, and encouraging. I always see Rachel for my cleanings, and she is the very best! I recommend Blue Back Dental to everyone looking for a dentist.
Hi, Marti. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Dental hygienist and dentist were thorough and excellent. Don’t care for the policy of photographing me against a black background similar to a mugshot, nor the photos taken of my mouth and requiring me to hold devices to keep my mouth open. Unnecessary. Parking garage: The entrance through the parking garage is unnavigable without on the spot assistance. Thankfully a delivery person helped a few of us out. There is an escalator that goes to the second floor and no further. There is an elevator in the garage area that goes to the third floor, only for the garage. There is no signage otherwise that will help you find the third or fourth floor in the office building. There should be signage at the first and second floor of the escalator that states; The 3rd & 4th floors of the office building are only accessible by the elevator directly off the escalator Floor 2.
Hi, Mike. Thank you so much for leaving us a stellar review!
Fantastic experience: 100% recommend going to this practice for your dental needs! The office staff were all very nice and knowledgeable and every hygienist was also very kind and helpful and made sure I knew what they would be doing throughout the cleaning. Dr. Tim was also very considerate of how I was feeling while having a procedure done and was very personable as well. He did a great job fixing one of my teeth and filling my cavities and the whole thing only took an hour. They even called me the next day to see how I was feeling. This is a great practice full of great doctors, hygienists, and staff and you will definitely have a great experience.
Hi, Rachel. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I had to have a crown put in today. Dr. Liz Holzhauer performed the work and let me know in advance of each step, what she would be doing and what I could expect to occur. She was very professional but friendly and made me feel very comfortable and that I was in good hands. The front office and support staff were all very professional and friendly as well. It made the dental office experience very comfortable and that I was having quality work performed.
Fantastic experience: If you have a phobia of dentists like me, go here. Every single one of the staff is amazing, I’ve been going here for years and have worked with a lot of different people and they’re always amazing. The tools and methods they use are waaay better/gentler than any other dentist I’ve ever been to. I could go on but I’ll just say it’s nice to finally not dread dentist appointments.
Hi, Alex. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: First time back since the pandemic started. The protocols and protections followed were very reassuring and thorough. I felt completely safe and it was wonderful to have my teeth cleaned. There are not enough accolades I can give Blue Back Dental Dentists, Hygienists and staff for going above and beyond any expectations. Truly exceptional. Many thanks.
Fantastic experience: HIGHLY RECOMMEND As a woman in her 60s and after a lifetime of excellent care of my teeth I am now experiencing the aging process of early fillings and crowns. Your teeth change over time and are your most valued possession. With that said, this practice will take excellent care of your changing needs with while preserving your beautiful smile! I especially appreciate the positive and compassionate care you will receive from every staff member in the Blue Back Family!
Fantastic experience: The entire team are dedicated to making you feel comfortable. They are true professionals and I have had the best experience with their dental treatment, along with my whole family.
Hi, Jim. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: It was my first visit. Very efficient and thorough examination and cleaning. Everyone in the office was very friendly and helpful. I made the right choice for a new dentist.
Hi, B.. Thank you so much for leaving us a stellar review!
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