My Community Dental Centers ~ Coldwater
Information about My Community Dental Centers ~ Coldwater
49036, Coldwater
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: (closed)
- saturday: (closed)
My Community Dental Centers, Inc. is a not-for-profit 501(c)3 dental support organization dedicated to providing dental services to Medicaid enrollees and low-income, uninsured residents throughout the state of Michigan. We accept:
Michigan Medicaid
Delta Dental Healthy Kids
Blue Cross Healthy Kids Dental
Blue Cross Complete Medicaid
Priority Health Medicaid
Molina Medicaid
United HealthCare Medicaid
Aetna Better Health Medicaid
McLaren Medicaid
HAP Medicaid
Meridian Medicaid
Upper Peninsula Health Plan Medicaid
Delta Dental Commercial Plans
Delta Dental Medicare Advantage Plans
Wellcare Medicare Advantage Plans
Molina Medicare Advantage Plans
Cigna PPO Plans
United Concordia Dental Network
United HealthCare Dental
Our comment from Best Dentists Club about My Community Dental Centers ~ Coldwater:
My Community Dental Centers in Coldwater is widely praised for its friendly and compassionate staff, dedicated to making each patient's experience comfortable and positive. Patients have highlighted the excellent communication and thoroughness of the dental team, with several reviews applauding their great bedside manner and the ability to make patients feel at ease, especially those with dental anxiety.
Key highlights include:
- Welcoming Environment: Many patients note the kindness and professionalism of the staff, making the dental visit a pleasant experience.
- Patient-Centered Care: Reviews frequently mention the attentive nature of the staff, including how they listen to concerns and provide thorough explanations of procedures.
- Emergency Services: The clinic provides efficient emergency care, often accommodating patients quickly, which is especially valued during unexpected dental issues.
- Quality of Service: Numerous patients report high satisfaction with the dental procedures and treatments, expressing confidence in the skills of the dentists and hygienists.
- Inclusivity: The practice caters to various patient needs, often making accommodations for individuals with anxiety or special needs.
While there have been occasional comments regarding scheduling issues or specific interactions at the front desk, the overall consensus is that My Community Dental Centers is a reliable choice for dental care in the Coldwater area. The dedication to providing a supportive and understanding environment stands out in the experiences shared by many patients.
Services and Treatments
My Community Dental Centers ~ Coldwater: Reviews
Fantastic experience: Very thorough. Great bedside manner. Great communication & explanation of procedures & care plan.
Thank you for your 5-star rating, Michelle! We are always thrilled when a patient as a great experience at My Community Dental Centers Coldwater!
Fantastic experience: I love these guys! Emily at the front desk is always kind, professional, and willing to work me in as soon as possible if I need it. I am impressed by every single person inside of this practice!
Thank you for your 5-star rating, Tiffany! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Negative experience: Place is an absolute joke. They would not let me go back with my husband. Rate -1 if I could
Thank you for taking the time to provide feedback, Stella. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Coldwater to discuss any questions or concerns with the office manager.
Negative experience: I rescheduled my appointment just because I have no ride rn because their car down and no money for buss the receptionist got rude. Overall the nurses, and Dr is very nice..my man has tattoos sleeves an he has a gum disease an they ask my mother cuz of that if hes ever been to prison an if hes done drugs cuz my man's teeth .. that's highly unprofessional and also discrimination against tattoos and thinking that he did drugs when he didn't he's got a gun disease he's never done drugs in his life ..they made him feel really bad ..I'll never go back there .dont go there bad place to get ur teeth check if u got piercings tattoos or bad teeth they discriminate even if you want to go back with your other half or your relative if you got any of those they'll give you issues
Thank you for your 4-star rating, ! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Negative experience: This place is trash. After scheduling my appointment six months prior they cancel the day before. Instead of working to make it right they rescheduled me for another six months out. Unprofessional staff and super rude. In my opinion this place and it's employees are straight trash.
Fantastic experience: The staff at My Community Dental Centers were very knowledgeable and caring. The Dentist was great and made the experience as comfortable as possible. I will continue to use their services for all my dental needs.
Thank you for your 5-star rating, Richard! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: A friendly well organized dental business.
Thank you for your 5-star rating, William! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: Angela is wonderful! She is very patient and kind. I have bad tremors and sometimes I just need a break because of my dystonia. I could not ask for someone for caring. Thank you Angela!
Thank you for your 5-star rating, Michele! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: I have been going here for a few years now and they are amazing
Thank you for your 5-star rating, Shareva! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: I am beyond pleased. Every time I come here it is the reason I come here. Angela is by far exceeds all my expectations every time all the staff is very friendly with or without insurance. This is the go to place.
Thank you for your 5-star rating, Tonya! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: I loved it. So caring and gentle. I would do it over and over. I was so nervous I was crying and the nurse was nice enough to wipe my tears. ♥️♥️♥️had 4 teeth removed. Took care of me great. I am really grateful n appreciative. Thank u
Thank you for your 5-star rating, Laura! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Negative experience: i have no idea how this place has 4.8 star, i went in for A teeth cleaning and then I also asked them about A concern she took pictures She said she would ask her supervisor about it and then she never got back to me so I messaged them and now they just don’t want to respond or Even answer their calls definitely don’t recommend this place unless you just wanna get your teeth cleaned
Thank you for taking the time to provide feedback, Haley. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Coldwater to discuss any questions or concerns with the office manager.
Fantastic experience: Kind considerate fast competent all the latest technology just everything you could ask for in dental services.
Thank you for your 5-star rating, Tabitha! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Negative experience: The reason I left a one star is.. Because On my first visit here on july 9th I was allowed to get scheduled for 2 fillings to be done prior to cleaning due to my teeth sensitivity and current issues. On july 9th they scheduled my appointment for fillings to be done on july 15th was the first filling appointment was scheduled. Before my cleaning appointment!! Which I had to cancel my filling appointment because I got sick after being here the following day i was running a 102 temp for days and scores on my mouth made it so i couldn't open my mouth for the fillings even went to the hospital for being sick with scores...I did not want to go to dentist office day of my filling appointment to spread the virus someone spreaed to me..I rescheduled my appointment for my fillings which isn't until September now which my tmj specialist is waiting for to fix my jaw with bite thing to re allign my dislocated jaw...I went into the office and spoke to a woman NOT named Emily who was trying to get me a filling appointment before my cleaning due to sensitivity and issues.. She was supposed to try in get me in and I didn't hear back from her i assume because no current openings and didn't want to not just show up for the cleaning.. So I called today and had issues with the receptionist Emily whom wants to cancel my filling appointment .BECAUSE I don't want to sit in pain for a cleaning appointment..Dr was fine with this at my first visit I was here but now it's a issue..I thought this would had been a good place to go prior to issue with the receptionist..EMILY NOW SAYS DOCTOR SAYS ITS A RULE CLEANING BEFORE FILLINGS. ..If you work at this facility please give me a call or I will just go to another uncontrolled dentist that sticks to what is said.When I went in last week to see if I could get in for my fillings appointment before my cleaning appointment I had no issues none if this was ever said..It was also noted in the computer about the issues I have..So I guess if you haven't had a cleaning and if your tooth is broken root exposed they won't fix it unless you get a cleaning first...I am an adult I will choose what I want and don't want done. I Hate GOIN to dentist to begin with let alone dealing with this hassle AFTER WAITING 4 MONTHS TO GET IN THIS OFFICE NOW THIS!!! The manager Melissa told me today august 13th that the dentist said he refuses to fix my broken teeth unless I get them cleaned first..I thought my first appointment here was to get the two teeth that was messed up was going to get fixed on that appointment.My first appointment was on july 9th and they wanted to do it that day but they was okay with waiting until my 2nd scheduled appointment on july 15th to get them two teeth fixed first.. I got sick from being here the day after I left I was running a 102 temp I didn't want to spread what i caught there so I called and canceled my dental filling appointment ..They told me I could call and I could get in as soon as I was feeling better.I went in the office when I was feeling better and they then couldn't get me in until September which was okay so I wanted to cancel the cleaning appointment in August I didn't not want to just not show up.The lady in the office that day said she would try to get me in for my fillings before August on my cleaning appointment ..I didn't hear back from her I assume because their wasn't an opening so I just wanted to cancel my appointment to get my teeth cleaned. Now the Manger said the dentist is refusing treatment to fix what is fractured which is originally what i called for which was to get my broken tooth fixed. So if you have broken teeth and want to get them fixed make sure you don't talk to Emily the responist she will make a ordeal about it all instead of just scheduling the appointment. The Manger will tell you the dentist refuses treatment until cleaned.. Manger Melissa and receptionist Emily like to slander my name and discrimante and lie about whatever they want to lie about with no consequences to follow actions..This is by far the worst experience in my life I had.
Fantastic experience: We loved everyone.. everyone was so nice and welcoming
Thank you for your 5-star rating, Danielle! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: Everybody was amazing, made sure I was comfortable and made me feel very welcome. All the staff I encountered was super friendly very welcoming and attention to details.. Having a dental fear was very much put at ease here. Highly recommend
Thank you for your 5-star rating, Ann! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: I have really bad anxiety to dentists. They made me feel comfortable and at ease.
Thank you for your 5-star rating, Kim! We are always thrilled when a patient has a great experience at My Community Dental Centers Coldwater!
Fantastic experience: Very good experience. Don’t love what needs to be done but love the way it’s being taken care of.
Thank you for your 5-star rating, Jack! We are always thrilled when a patient has a great experience at MCDC Coldwater)!
Negative experience: BEWARE! My Community Dental does not work with payments...they demand PREPAY UP FRONT to MAKE a 6 mos. appointment. This is the opposite of all their websites. After speaking with supervisor at corporate, this is their policy! My husband went in Coldwater office just for cleaning (did not have to pay before service) was given a receipt for $76 and told the charge was $230; they told him to disregard receipt, "the charge is more for today's service"...tech came out and told employee at desk he did not see dentist, just was there for cleaning. The $230 was voided, then he was told to make a follow-up 6 mos appointment he had to pay today(6 mos in advance). He was then charged $191. We he told me, I felt something seemed off about that...he went back to cancel appointment and get refund. They refunded all of $191. When he got home he relialized he didn't pay for his cleaning. Please ask for detailed receipt of what services you pay for, so you know what you are paying for, especially at Coldwater office. They seem to have some confusion over what services are preformed and what services they are charging for...For a non-profit organization, they appear to be taking advantage of the poor and under insured...WE ARE CHANGING DENTISTS FOR MORAL AND ETHICAL...after your "standard response" to my review; I did call the manager at Colwater office, and try 4 times before getting your top billing manager, Pam, from Petosky, MI corporate office, who clarified that even people with medicaid are required to prepay all co-pays before they can book a 6mos. Checkup/cleaning...I was very surprised that a NONPROFIT CENTER would treat their most vulnerable patients that way...it appears unethical and uncaring in your business practices. Unless I have misinterpreted what both Coldwater office manager and your nonprofit corporate billing manager, Pam said; don't respond with "standard" call the office for clarification...they were both very clear on this is My Community Dental Centers corporate policy! They have no control over corporates prepay policies...
Thank you for taking the time to provide feedback. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Coldwater to discuss any questions or concerns with the office manager.
Positive experience: I am so disappointed, I was hoping that this would be my Dentist which is hard to find on Medicaid? I just felt like an object something for them to hurry up and get it over with? I do not recommend although I have to continue going there because I am in the process of dentures?
Thank you for taking the time to provide feedback, Julsiey. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers – Coldwater to discuss any questions or concerns with the office manager.
Fantastic experience: What a wonderful staff. What a wonderful Doctor. A wonderful receptionist. I cannot believe the level of care and quickness that took place today. I am so so so grateful you were able to get me in and get me taken care of. If I could give more stars I would.
Thank you for your 5-star rating! We are always thrilled when a patient has a great experience at MCDC- Coldwater!
Fantastic experience: Crystal is the best! My daughter & I always enjoy going to the dentist & having Crystal help & show us how to keep our smile looking great!
Thank you for your 5-star rating, Lisa! We are always thrilled when a patient has a great experience at MCDC- Coldwater!
Fantastic experience: The hygienist that saw our 3 year old daughter was fantastic! Very patient, and accommodating to what she was comfortable with. My daughter talked the whole way home about how nice she was and how she loved her toys and Moana toothbrush. (How she knew Moana was her absolute favorite, must've been a coincidence but it worked). What started the day as an anxious mess, ended with my daughter calling all her grandparents telling them about her trip to the dentist. Thank you so much for making this a great experience.
Thank you for your 5-star rating, Taylor! We are always thrilled when a patient has a great experience at MCDC- Coldwater!
Fantastic experience: This office is amazing! As a new patient they treated me with extreme care and compassion. Best experience I’ve had at a dentist ♥️
Thank you for your 5-star rating! We are always thrilled when a patient has a great experience at MCDC- Coldwater!
Fantastic experience: For someone truly scared of dentists, they made it very comfortable. Their Communication, understanding and compassion from everyone. Thank you Dr S and Megan
Thank you for your 5-star rating! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: I had a very good experience the first time in there hope to have more good experiences with you. I absolutely love my dentist family ❤️❤️
Thank you for your 5-star review, Deb Bates! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater! We strive for excellent patient care and your review proves that we are headed in the right direction.
Fantastic experience: Wonderful job on my molar filling. Whole procedure took around 20 mins and 3/4 of that was just waiting for the numbing to kick in. I can't even tell which tooth they filled, blends perfectly.
Thank you for your 5-star rating, Nathaniel! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Angela is a great hygienist. She is very thorough! I wish that I could have 6 month appointments, but they are so booked up. This appointment was 10 months since my last cleaning.
Thank you for your 5-star rating, Vicki! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: I am so grateful for employees there. They are so friendly and willing to work with you. I'm hard of hearing, with cochlear implants. They always try to make sure to provide informations directly with me and that it's OK to ask them questions. Any times you feel a discomfort, you're ok to let them know and they will make sure to help you out to feel less discomforts. They are truly good people and good workers with amazing personalities. I truly do appreciate everyone who works there and worked with me. I was so nervous but they helped greatly and made me less nervous!
Thank you for your 5-star rating, Cheyenne Cox! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Thank you MCDC!!! Kind of new to the area, needed a "good" dentist. I found exactly what I was looking for. Right to the letter. The compassion, kindness and understanding they showed me was top of the line. The dentist, his right hand girl, the receptionist, were all "top notch" hands down. All so gentle and caring. I found my new dentist! Thank you MCDC! I'm going back.
Thank you for leaving us such a wonderful review, Darcey! We strive to provide the best possible care to every patient and always enjoy reading about awesome experiences. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing.
Fantastic experience: Great Dentist and assistants, I recommend to all friends and family. Took care of my oral issues and acted like they actually enjoy their jobs. And cared about theirs patients. 5/5 from me!!
Thank you for your 5-star rating, D. Berger! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: My kids had a really good experience at My Community Dental for being their first time there, the staff is very helpful with getting your appointments in fast, I would definitely recommend going there for your dental cleaning.
Thank you for your 5-star rating, Sandra! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: I have been to Sturgis, Three Rivers and now Coldwater MCDC. Coldwater MCDC is the nicest place with a great staff!
Thank you for your 5-star rating, Summer! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Very friendly and helpful staff.gals were very helpful even though I was late Dr managed to fit me in. Friendly polite staff
Thank you for your 5-star rating, Julie! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: My hygienist Angela recommended a different electric toothbrush which seems to be keeping my teeth in better condition between visits with less plaque buildup. Thank you Angela!
Thank you for your 5-star rating, Roberta! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: The staff was very friendly and concerned with my needs and worries. They seemed thorough with explaining everything. I'm definitely going to return.
Thank you for your 5-star rating, Scott! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Went in for a routine cleaning and was done in about 40 minutes. Staff was very friendly and courteous. Angela, who did the cleaning, was very thorough and was thoughtful enough to change to a different set of instruments, because the sensitivity of my teeth. She also used some jell to deaden the pain which aided in completing the procedure. It was a very good visit and I want Thank Angela for the superior level of care that she gave me while I was there!
Thank you for your 5-star rating, Michael Snowden! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Thank you so much, the ladies at the front desk are fantastic and the personal in the back are amazing!
Thank you for your 5-star rating, Laura! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: I think the staff and dentist at My Community Dental are professional and helpful. They worked to schedule my appointment to get maximum results so I didn’t have to come back to the office. Good job, everyone!
Thank you for your 5-star rating, Vicki! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Staff there is amazing!!! Goes above and beyond… espically calling to check up on my childs FEELINGS!!! Amazing
Thank you for your 5-star rating, Amanda! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: We had just switched dentist so this was a whole new experience for us with my Community dental center so I was a little nervous at first, but they were amazing with my two young kiddos even my youngest appointment they took my little three year old and made sure he was busy. The front desk was just amazing as well as the dental staff very attentive to kids. It was just a great experience all the way around.
Thank you for your 5-star rating, M. W.! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Negative experience: Office failed to send information that my insurance asked for, so I had to reschedule my appointment after a year of waiting for it On top of that, the office won’t answer my phone calls!!! One star is much more than they deserve.
Thank you for taking the time to provide feedback. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Coldwater to discuss any questions or concerns with the office manager.
Fantastic experience: I was so happy with the friendly professional manner each employee treated me with. Made me feel very much at ease and will definitely recommend to others
Thank you for your 5-star rating, Rachael! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: This group of people are the best. I’ve had a difficult time with getting a ride to get up there because I’m not able to drive myself right now and the people that drive me are very in undependable and they are so understanding and kind working with me and helping me get appointment And not getting mad at me when I don’t make it it’s just awesome. I can go there without being so anxious that I can’t think straight. I feel like they care they really care and I appreciate that in my life right now.
Thank you for your 5-star rating, Glenda! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Awesome staff and great at working with my schedule to get me in. Love those place!
Thank you for your 5-star rating, Jaime! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: It was an awesome experience like always. The staff was friendly and very knowledgeable.
Thank you for your 5-star rating, Tina! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Negative experience: I have been trying to make my daughter an appointment for over a month now..bad service..I'll tell you why...they gave my daughter an email approximately one half hour before they closed..and btw the day before her appointment..to confirm all her info that we'd already given them over the phone..and said if she didn't get the info in immediately they would cancel...so..here we are .trying to submit all the info again..Ashly said she would txt me immediately to be able to send her insurance card info back ...never happened...what a hoax..why is it sooo hard to get my daughter seen by this place
Thank you for taking the time to provide feedback, Angelica. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Coldwater to discuss any questions or concerns with the office manager.
Fantastic experience: Thank you so much for taking care of my dental needs. I rally appreciated the hygienist communicating effectively about what she was doing. She also talked with me positively about my hygiene practice and offered improvement. I also was impressed by the dentist and his observation of my dental needs. Thank you also for not asking questions when the cleaning was taking place. Thank you again
Thank you for your 5-star rating, David! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Absolutely love the entire staff. Very thorough when explaining what to expect. I am completely satisfied with this dentist clinic. The dentist here is amazing!
Thank you for your 5-star rating, Brandy Rose! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: They were cordial and worked quickly and are getting me in within a wk to take care of fillings that have come out.
Thank you for your 5-star rating, Sharon! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: This is absolutely the best dental practice I have been fortunate enough to have found. From the front office, hygienist to the awsome dentist I am very lucky!
Thank you for your 5-star rating, Karen! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Fantastic experience: Excellent service. Very professional and treated me with respect and kindness.
Thank you for your 5-star rating, Matt! We are always thrilled when a patient has a great experience at My Community Dental Centers- Coldwater!
Positive experience: I’ve had a wonderful experience with this facility. The staff is very friendly and helpful. So far no major complaints.
Thank you for your 4-star rating, Kristine Smitley! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Always, Everyone is very professional. From the receptionist to the medical team. They’re absolutely knowledgeable and making sure that the patient will understand her/his condition, as well, as the treatment. They’re all nice and respectful. Cleanliness is also their priority. I will definitely recommend their service to friends and family.
Thank you for your 5-star rating, Asian Pinay Gardener in America! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: I have been going to MCDC in coldwater since 2017. They are very welcoming and have always done a great job. Very gentle with cleanings and painless. I would recommend them for any dental needs.
Fantastic experience: I really enjoyed coming to your Dental Center. Everybody was so helpful & the staff was Awesome.. Everyone was so Nice & Helpfull too I would refer anybody to come there... I also appreciate how they worked with me also... Can't wait to go back ...
Thank you for your 5-star rating, Tammy! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Very friendly and professional All staff were courteous and helpful. I had two teeth pulled and it was quick and painless. The dentist and the hygienist made me feel very comfortable and gave me all the items I need for a speedy recovery. I would definitely recommend them. Thank you
Thank you for your 5-star rating, Shelley Beckman! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Every person I have encountered since I became a patient has been friendly, kind, patient and helpful. Worth the wait to get in.
Thank you for your 5-star rating, Vanessa! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: The coldwater office was amazing, and polite! I live in Hillsdale and chose to not use our local center due to the rudeness of the staff there.
Thank you for your 5-star rating, Toni! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Reception wasn't the kindest but the nurse and doctor were the nicest dentists i have ever come across. They explained everything calmly and helped reassure me throughout the appointment. Happy to come back.
Positive experience: Don’t judge the staff on the receptionist! Everyone else was wonderful and kind. First impression though might put off potential patients.
Fantastic experience: Emily was great w helping me get ALL my teeth in 2 days! Then again she helped rush my dentures! Definitely suggest!
Thank you for your 5-star rating, djkelley248! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Had a very good and positive experience I was so happy with the people who worked on me!
Thank you for your 5-star review! We are always thrilled when a patient has a great experience at our Coldwater Dental Center!
Fantastic experience: I have had good experiences here and have nothing to complain about. My dental assistant and dentist both are very professional and polite.
Fantastic experience: Best experience I've ever had at the dentist. Definitely helped me out tremendously
Fantastic experience: Great staff. Did what they could on an emergency visit to get me out of pain. Thank you.
Fantastic experience: Very professional ,, I have nothing but praise for the staff thank you doc, and all the wonderful ladies who made it a comfortable experience
Positive experience: Great place for dental care. But that tv in the lobby need not be so loud. I did asked for it to be turned down but didn't notice any difference in volume.
Thank you for your 5-star rating - we are thrilled that you had a great experience in our Coldwater Dental Center!
Fantastic experience: Awesome as always! Very friendly and professional staff. I've never had to wait much past my appointment time. Love the music variety that plays while being treated.
Thank you for your 5-star rating, Angela Cole! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: They are awesome and I would recommend them to everyone the doctor is great and the nurses are wonderful five star ratings
Fantastic experience: Absolutely the best! Great people, from reception to assistants to Dentists to technicians. How many people can say that their dental visit was FUN? Thank you ALL for restoring my confidence, as well as my smile.
Thank you for your 5-star rating, Richard Magana! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: They all are very welcoming and make you feel comfortable and at ease. Highly recommend.
Fantastic experience: Very friendly! Got me right in. Showed interest in my concerns. I highly recommend them!
Fantastic experience: Very polite and patient with me and my daughter! We loved visiting them today and can’t wait for our next appointment
Positive experience: Very caring staff... It's a shame they don't have enough dentists in their office though... My follow-up isn't until October... Emily was super friendly and patient with my issues! Thanks so much!
Thank you for your 4-star rating, Betsy Brown! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Great staff all very kind it took a bit to get in but once I got in they were all ready to get me cleaned up and fixed I appreciate it all!
Fantastic experience: Absolutely amazing. From the receptionist ladies to the lady that did my cleaning (Bobby! Thanks for being so transparent in my cleaning process!) to the dr that tried to get my tooth out. Very nice and professional attitudes and very friendly and explains everything perfectly. Definitely 5 stars. They did such an amazing job. The only down fall is they are booked out a very long time. But I do understand why!!!! Everyone wants to come back. lol Edit****** I went in today to get my tooth pulled out. I had the same experience! Super nice and welcoming. My appointment was at 8:10 Am and I was home by 9am. I’m very very pleased with the services I received.
Thank you for your 5-star rating, Cousin Bob O! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Positive experience: I am very impressed I thought for a minute there I was going to start laughing while he was pulling my teeth out unbelievable I actually am impressed thank you so very very much for making this a pleasurable experience
Negative experience: Witnessed the lady being disgustingly rude to my friend over the phone. She waited six months to get in there and they lied and said her appointment was canceled based on her not confirming her appointment which also was a lie because I seen her to do it weeks prior because she’s in so much pain she made sure to confirm. The lady was extremely rude in there as well. There was no apology given for wasting someone’s time for 6months and having to drive out in the blizzard. Just to hear they canceled it on their end. Because their technology failed them how disgusting couldn’t even apologize or make it right. I’ll never go there and I’ll make sure my other friends don’t ether.This place is a JOKE do not go here!!!
Negative experience: Honestly wish u could give them no stars, waited six months to get in. It said a different time than I remember the lady said I didn’t have an appointment at all, I re looked at my email I did she was rude said you must have not verified when we emailed which was a lie because I did. So it was all my fault because there technology failed. Ridiculous not even an apology definitely will be going above there head this is the fifth time the same lady was rude to me. And her boss acted like I was the bad guy for defending myself unbelievable, definitely don’t recommend them to anyone. It’s sad how they only take Medicaid in Coldwater so you have to go to them but I rather pay out of pocket at this point , rude and don’t care about there customers.
Fantastic experience: I went in for an emergency appointment they call it if you don't have a scheduled appointment. They had me out within a couple hours as they worked me in between existing appointments. Great job, thanks so much. Very efficient, friendly and knowledgeable. Everyone working there is very pleasant.
Fantastic experience: The staff is always pleasant and kind. My hygienist is the best, even though I never remember her name♀️ They are always professional and thorough!!
Thank you for your 5-star review, Sheila! We are always thrilled when a patient has a great experience at our Coldwater Dental Center!
Fantastic experience: They right away went to work on my issue I was having and were super friendly and helpful thank you to the lady I had as my take in she was amazing and made the process smooth
Thank you for your 5-star rating, David Alvarez! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: The dental Hygienist explained everything that was going on prior to starting the work on my teeth & prepared me for what to expect with the need to transfer my future short term care to The U of MI Denistry School! Their office staff were pleasant and helpful!
Fantastic experience: Very professional staff! They go above and beyond to meet individual needs. Kind, considerate and compassionate.
Thank you for your 5-star rating, Nancy Bennett! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: I had a great experience there I've been there over 2 years now the secretary was working by herself I seen her talk to people that were hard to talk to you and she did a damn good job I appreciate how nice they are and how quick they are when you get there enjoy thank you
Thank you for your 5-star rating, April Mosher! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: LOVE THEM ALL!!! So kind and helpful! I was nearly running late today to my appointment,had no choice but to take my youngest with me and they were nice enough to keep an eye on him while he sat quietly waiting for X-rays and a cleaning to get done. 10/10 deff. Recommend them to anyone who is looking for any kind of dental work in the area. Office is always clean and they are on point with time management, NEVER have to wait a long time. Also my partial they had done looks amazing on me!! Couldn't be any more happier!!!
Thank you for your 5-star rating, Monique Bigelow! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: The staff is friendly, professional, very gentle,, and proficient in all services...my family and I have had awesome dental treatment and experience evertime. Thank you all.
Thank you for your 5-star rating, Kalie Beemer! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Friendly staff, and they explained everything even tho I was not asking alot of questions since I was nervous because it was a really long time since the last time at was at the dentist, overall good experience.
Thank you for your 5-star rating, Roberto Garcia! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Positive experience: Very friendly and helpful for my very first visit. Felt very relaxed and confident that I went to the right place. Thank you and I will be back there on Monday July 31st
Thank you for your 4-star rating, Anna Farris Burrows! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: The staff is very friendly the waiting room and the other rooms are very clean one of best places I've ever been in I highly recommend this place I'll give it 5stars
Thank you for your 5-star rating, Matthew McGinnis! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: I love this dentist office best I’ve ever been to! They are very busy and I had my appointment to get all the rest of my teeth extracted (14) for October 2023 due to a medical condition that caused my teeth to go bad. I was put on the waiting list. Not even a month later they called me because they had a cancellation and got me in the next day. The staff is amazing and not judgmental and listen to what you want and need. I was very nervous due to passed experiences with dentists. The dentist gave me all my shots even the one for the roof of the mouth and i barely felt a thing! Previous dentist made that one hurt so bad. They numbed it very good then proceeded to take out 14 teeth and I felt hardly nothing and I have long roots some doubled and some with hooks at the end and some that broke because they were so long and bad but he got them all out within an hour. I had no medicine or gas and was completely fine I think it was harder on him getting them out then myself I would recommend this dental office to anyone especially if you have a fear of dentists. Now home and the numbing medication has worn off and I am still doing just fine and that has never happened to me before! They explain everything step by step so there are no surprises at all. They are hard to get into for appointments due to taking almost every insurance and having so many returning customers but it’s well worth the wait. They also have emergency services if you get there by 8am Monday-Thursday they can take up to three people first come first serve for emergencies which is nice. They truly care for their patients and will help if they can or recommend what to do if they can’t. My sons say it’s the best dentist they have gone to also and that’s saying something because my boys hate going too. I will start the denture process in 6-8 weeks, yes you go without teeth for a few months to let your gums heal but this will give your gums time to heal and help your permanent dentures fit correctly. I’ve seen first hand when a family member went and got them from another dentist, what getting immediate dentures does and it is a terrible experience. They had to go back several times to get them fixed, they cut into the gums leaving holes in the gums and had to have the soft lining replaced several times and could hardly eat and was in pain all the time because they were never right and we had to drive an hour and a half every time we went there just to get immediate pair fixed. Then when they got their permanent pair they had to make a whole new one instead of just putting the hard lining in like they should have because the immediate pair were so messed up due to your gums not being able to heal and getting a good mold done and many more issues with them including them costing way more! They are still not happy with them. They will be switching dentist offices to this dentist after seeing how good they did with mine. I’m extremely happy and am very grateful to this team and will continue to see them for all mine and my families dental needs! Thank you so much!
Thank you for leaving us such a wonderful review, E B (Margaret). We strive to provide the best possible care to every patient, and always enjoy reading about awesome experiences. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing.
Fantastic experience: I had a great experience they got me right in on time and all the staff was very nice I will definitely recommend them
Thank you for your 5-star rating, Amanda Miller! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Amazing staff! Very friendly!! I am NOT a fan of the dentist and I’ll be going back without a doubt!! Thank You Coldwater MCDC
Thank you for your 5-star rating, Amy VanEvey! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Everyone here are great. They always take time to listen to my concerns and answer any questions I have without acting like they don't have time. I have recommended them to all my family and friends.
Thank you for your 5-star rating, Electa Waldo! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Dentist make my anxiety level recharge it top peck, but my first visit to see if I could get dentures on the bottom was very comfortable, they made me feel good and I was at ease for the first time! Can't wait to get it over with in August!
Thank you for your 5-star rating, Kelly Slack! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Positive experience: Friendly, professional, clean and quick in and out. Would be 5 stars if scheduling wasn't so far out. I get it, a good dentist is hard to find.
Thank you for your 4-star rating, Keri Gordon! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Fantastic experience: Lost a large filling on memorial day and panicked. I was able to get an emergency appointment the next morning. I was prepared to wait as long as I needed to get in but only waited for just over 30 minutes and they got me in. Got my filling and was out of there at 9:10. They were all very kind and professional. Definitely recommend!!
Thank you for your 5-star rating, Angela Frailey! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
Negative experience: Really unhappy with how the receptionist spoke to me. It was very rude and unprofessional since they are the ones who cancelled my appointment. Definitely did not make me feel welcomed as a new patient
Thank you for taking the time to provide feedback, Anonymous. We strive to make each patient’s experience exceptional, and it troubles us to hear if we fall short of a patient’s expectations. Please call our office at My Community Dental Centers - Coldwater to discuss any questions or concerns with the office manager.
Fantastic experience: Wonderful staff. She did a awesome job cleaning and x-raying me teeth. Definitely recommend them. Thank you girls
Thank you for your 5-star rating, Andy Richards! We are always thrilled when a patient has a great experience at My Community Dental Centers - Coldwater!
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