Coast Dental

Negative experience: I'm not one to do this, but unfortunately, I received terrible treatment from Dr. He, and the root canal procedure was poorly performed. I had to go to another clinic where they told me the entire process had been done incorrectly. Furthermore, when I went back to see the doctor today to tell her I was still in pain, she was rude and told me to do whatever I wanted. She also sees several patients at the same time as your appointment, so she rushes through the work and doesn't dedicate her full attention to each patient. These procedures are very delicate. I would never recommend this clinic and the doctor. My case had to be escalated to the district manager.

Fantastic experience: Dr Hite and the office staff are the best. Very professional and knowledgeable and were able to fit me as a new patient due to a sudden problem.

Fantastic experience: Coast Dental in Carrollwood is a great place if you need a Dentist. Minimal wait time if you have an appointment. Friendly and caring staff. It was a very positive experience to get my cracked tooth fixed and a new CAP

Fantastic experience: Love this office - the front desk staff are knowledgeable and efficient and dentists I've dealt with have been super. Mostly recently had a chipped tooth fix that only took 15 minutes! Would recommend this office to anyone looking for a new dental home.

Fantastic experience: Every time I have gone there for dental work, I received expert care and analysis of my situation. Pricing was reasonable, and I also must complement them for the low wait time in the lobby.

Fantastic experience: The staff complained that some of their equipment (I'm not sure which one) wasn't functioning, including their computers/printers.

Fantastic experience: Skilled dentist who has been my dentist for many years . Staff were professional and friendly .

Fantastic experience: Staff is always friendly, attentive and professional. I really like how they explain the process during your appointment. They show you that they care.

Fantastic experience: I love everyone at Coast dental in carrollwood they are all so very nice, they make you feel comfortable, my hygienist is the best, she has been taking really good care of me and she is awesome. Thank you Coast Dental Carrollwood Doreen kidd

Positive experience: The staff is always friendly. They squeezed me in at the last minute. However, the needed equipment (panoramic xray machine) was not available and I was told they do not know when it will be back.

Negative experience: Do not go here I’ve never had such a terrible experience in my life from a dentist office. They have no idea how to handle the insurance claims. After so much back and forth between coast dental and the insurance company I ended up just having to pay nearly $300 for a simple cleaning. This was for an appointment on 2/21/25. I get sent another bill from them out of the blue on 10/1/25. This place is a scam. After I called I’m told your insurance must have not paid for something. After 6 months sorry I don’t think so. My insurance was nothing but cooperative with me but coast dental has not been one bit. I didn’t even see a real dentist in person it was on a tv screen in front of me with the dental hygienist in person. I was never rude to these people either when trying to figure this out but they weren’t the least bit helpful and I had to keep calling and calling. They will not get another cent out of me. Don’t make the same mistake I did.

Fantastic experience: My experience was A+. It had been a while, so I had issues to sort out with my (terrible) insurance but the Coast team was stellar. Carol (front desk) was patient, professionally kind and helpful. Dr. Mellek was brilliant and skillful. She explained all procedures clearly and performed them masterfully. I had No pain during or after procedure (filling). They are great!

Fantastic experience: They were very gentle and polite

Fantastic experience: The dentist and staff are very caring and kind. I appreciated their patience.

Positive experience: The admin leaves a lot to be desired. Actually made me get up and leave in the middle of a procedure to make impressions because my card declined. Made me get a certified bank check before they would go any further. That, I believe, was the office manager. ONLY reason I went forward was because I like the dentist and I was tired of putting this off. But the office people are not friendly. Can't wait to done with this so I no longer have to darken their doors. So, 5 stars for the dentist, but 3 stars at best for the office. I've spent about 6 Grand here so far.

Fantastic experience: I found this dental suite on a whim after being rejected by Aspen (after getting new insurance plan) The entire office staff here from the front office all the way to the back (including the dentist) have been nothing short of amazing and I’m saying this after like 5+ visits! I’m very pleased and never want to go anywhere else for my dental health!!! I love you gals Frfr

Fantastic experience: Dr. Hite is the most compassionate and caring dentist. She always goes above and beyond for all of her patients. I highly recommend her and her staff.

Fantastic experience: Dr Hite and Marlene are simply the best tandem you will ever find. Passionate about their work. Cares about the patient and their well being. .

Negative experience: It Took them 5 months to due my dentures and the dentist Dr Ferish did a horrible job fitting me for my dentures. From day 1 of my receipt of the "premium" dentures, they have not fit properly. I was told that I had 30 days for adjustments, then after that, I would be charged for each visit. Well I went back 4 times in that 30 days, because the dentures did not fit properly. Each time they did a quick fix and sent me out the door. I still cannot drink or eat any meals with my dentures in, even poached eggs are quite a challenge. They pop out even when adhesive is properly applied. I went to another dentist, she saw me for free and right away told me that these dentures were improperly fitted and made of very cheap material. I had to get new dentures made from a reliable dental care organization ,(at a fraction of the cost for the dentures), and they are perfect compared to the trash I wasted my money on at "Coast Dental Carrollwood".

Positive experience: Dr is so professional and helpful. As her help young lady. Thank you

Fantastic experience: What I love about Coast Dental is they take customer feedback seriously. Whenever I express a concern, it is rectified on the next visit.

Fantastic experience: Love my dentist and the entire staff! Everyone is always so friendly and make you feel so comfortable keep up the amazing work

Fantastic experience: My motyer-in-law was pleased with her appointment and she saw tha same dentist.

Fantastic experience: I was very impressed with the Caring attitude and professional skills of Dr He. My experience was excellent

Negative experience: The worst experience I've had at this place since I came here years ago. When I arrived, there was no one at the front desk. About 15 minutes later, the person who took my x-rays showed up, and she had no idea what she was doing. From the moment I arrived, everything seemed suspicious to me because they wouldn't tell me how much it cost for just an x-ray and a cleaning. The moment after they took the x-rays, the dentist saw me via video call, and they also tried to sell me a plan I didn't ask for and things that weren't necessary, a bill over $1,000. I had to run away from that place.

Fantastic experience: Had a great experience at my dental appointment. The staff was friendly, professional, and made me feel comfortable throughout the visit. Excellent service from start to finish – highly recommend!

Fantastic experience: The team was great Reed and Dr He made a bad experience to a workable situation. The procedure was not something anyone would enjoy but i am glad the doctor was very professional. Dr He is 5 stars plus.

Fantastic experience: I have been with Coast Dental for a while and I really love everything about it, very friendly, very clean, fantastic doctors. Im so glad and thankful to be a patient of Coast Dental.

Fantastic experience: Doctor Hite is wonderful and all staff are excellent and friendly. great practice.

Fantastic experience: Great first experience, all the way from the front office staff, to the dental nurse who took care of me. Beatrice took care of me and she was phenomenal, super knowledgeable, and took her time. Over 5/5 I highly recommend Coast Dental.

Fantastic experience: Everyone is kind and works quickly. I love this place. I got my exam and cleaning done in one day.

Fantastic experience: Everyone from the receptionist to the nurses to the doctor, or one of the most friendliest, experienced caring, dentist office I’ve ever been in my life, and I have been to a lot of them. Carolyn is the greatest!! So friendly and personal I truly enjoy coming in just to talk with all the People out front. I’ve never looked forward to going to the Dentist before until now. Thank you very much for your excellent services.

Negative experience: If i could leave a zero I would!! Scheduled 3 appointments online my 2 children the first day and myself the second. I got an email confirming all 3 appointments. Call the office the morning of to see of we could come 15 minutes early. Mind you kids are missing school and I'm missing work. They have my appointment, but not my kid's. They were so rude and unhelpful on the phone placing all the blame on me then said the best they could do was see one kid per day. I asked to speak with the office manager and they said call back and press 3, there is no way to leave a message so you just have to keep trying until someone answers!!! Im sure the no voicemail is intentional if you run a clinic like this!!

Fantastic experience: Beatriz was my hygienist she is the best ever I can try in my whole life super professional and her personality is super super amazing and sweet thanks Beatriz for your patient

Fantastic experience: Today I visited as a new patient and can say I am so glad I chose this location. The staff was awesome, listened to my concerns and made sure I understood my care plan.

Negative experience: Extremely unprofessional, they over charged my insurance and then created a fake appointment that I didn't approve of which was followed by a text saying I owed them still from a previous visit after my insurance confirmed it is all paid for and I paid a portion in the office... I can't believe how unprofessional and frustrating their actions have been. Went here one time, won't be going back to this office...

Negative experience: Shotty root canals! Don't be burned! Won't return phone calls/messages! When asked to speak with management time and time again, reassured they would call and never did. I left messages for months!! Ruined my tooth!!! Company will refuse emergency services to pregnant patients! BEWARE!!!

Negative experience: If a company sets apts at 8. They should open up before then. My apt is always at 8 so I don’t miss too much work. Yet I find myself waiting outside because “we’re waiting on a key”. Last time it took 2 hours for a cleaning. I had to leave today because they hadn’t opened their doors yet and who knows how long I’d be waiting. Completely unprofessional

Fantastic experience: I like this office. Great dentist and hygienists. Had to reschedule today and Ms. Jean was excellent in rescheduling for me.

Fantastic experience: Just had my teeth taken care of at a wonderful office. Armond has been cleaning my teeth for several years now and thanks to him I have no more gum problems. Dr. Hyatt is wonderful in fact everybody else is also. just want to give it a five star rating thank you .

Positive experience: German, the hygienist, is always great. It was odd in the waiting room having to listen to an employee engage in an office call about office metrics that I think as a patient I did not need to hear.

Fantastic experience: My Dental hygienist Miguelina was wonderful I would recommend her to anyone, she took her time diligently and gave me excellent customer service .

Fantastic experience: Absolutely fantastic team! They were accommodating and so kind. I’m forever grateful

Fantastic experience: Everyone who works there, the receptionists, x-ray techs, hygienist's, doctors are superb! They made everything go super easy and were very patient with me. Highly recommend this place! This was my first visit and I am making them my permanent dentist.

Fantastic experience: I met with Dr. He today. She is the simply the best!!! She is always pleasant and makes me feel very comfortable and easy when she is working on me. The entire staff does a wonderful job. Thank you Coast Dental at Carrollwood.

Positive experience: Very Good service as usual from the hygenist and from Dr Hite....but I sat in the waiting area almost 30 minutes after my appointment time.

Fantastic experience: Provided excellent explanations and made my wife feel comfortable. They are more supportive and helpful than prior dentists .

Fantastic experience: Nasema (Ortho)the best assistant , very gentle explained procedure , was kind and took her time , also apologized for wait time. I highly recommend her for anyone who wants quality care . dr durrett was great , explained everything , took the time to explain procedure.

Fantastic experience: Was a great experience! The front desk staff was helpful and quick, I was assisted to the back by Lina who guided me through the whole process. She was very knowledgeable and helpful with any questions I had. Along with being very personable and nice I would recommend this clinic to others.

Fantastic experience: It was a great experience the dentist and Doctors was courteous they did a good job. Carol wood office is the better one I visited others but this branch is the best

Negative experience: I became a new client here in January of 2024 and my insurance is accepted no problem. took almost 5 months and 2 dentists to get 4 cavities filled and dental guards. lots of changes, and miscommunications. Dentists are very kind but the office staff is evil and silently disrespectful with their energy.

Negative experience: I drove all the way from Dunedin for a consultation for a root canal. I called ahead of time and set up the appointment, making sure they took my insurance first. I spoke with two different people and BOTH of them initially told me yes they do take my insurance, so I went ahead and set up for an appointment. I get a voicemail and a text a day before asking to provide insurance information and confirm the appointment. Alright, cool! I went ahead and did that on their online form like they told me. The day of I drive over there only to be told that they dont take my insurance and called to tell me that. I relistened to the only voicemail that was left from them on my phone from the SAME lady I was speaking to about this and NOTHING was mentioned. That voicemail was left before I had filled out their form but still absolutely nothing was said to me at all about them not taking my insurance. Then they tried to tell me Coast doesn't take my insurance anymore since March 1st. I know thats a lie because the Coast closer to me does, I have been a regular patient there and even called them up after being told that to verify this false information. The communication between the staff and the patients definitely needs work at this location as I was not the only one in the waiting room that was having issues.

Fantastic experience: I brought my elderly friend there for dental work she was very impressed. Loved the dentist and staff. She said they were all very friendly , helpful and would recommend them.

Fantastic experience: Except for Dr Hite and German, the entire staff seemed new and more efficient. German noticed how improved I was & how much needed to be done. I was quite confortable speaking Spanish or English. Everyone was helpful as I am paralyzed on my right side & in a wheelchair.

Fantastic experience: The only dentist office that I will do business at!! Congratulations for being a great place to go to for dental needs! Super happy with the experiences I have had with them! Honesty and integrity galore!

Fantastic experience: Dr Christopher is a great dentist, my visit was very pleasant, his skill and expertise are exceptional. I recommend him to any one who needs a great dentist.

Fantastic experience: I was getting a new crown. The prep went super well, thanks to Dr. Hite and her assistant, Stella! No pain and always considerate of my comfort.

Fantastic experience: Dr. Hite, and her team are incredible! Patricia, at the front desk, is the most caring and kind person. I love Coast Dental and my hygenist, Herman for the past 13 years! Highly recommend them!!

Negative experience: Beyond dissatisfaction, I cannot even begin to describe my experience at Coast Dental. I believe they should do a better job of making their clients feel safe. The only place I felt safe was in the waiting room, but once inside, I was bombarded with bills that I didn't have to pay and offers of various dental plans that I hadn't requested, which made me feel beyond uncomfortable. I came in for a cleaning and ended up paying $100 that I didn't have because they threatened to not do my cleaning without a certain service that I later discovered was unnecessary; my experience with x-rays was not positive because a certain dental hygienist did not treat me properly. Marlene said behind my back that I was being a difficult patient because I couldn't properly put an x-ray piece into my mouth. But then her coworker came in to try, and he did it with ease the first time, with no complaints. I felt like whenever I dealt with her, she always had an attitude, and it wasn't a pleasant experience. I would rather not harm anyone's character, but I believe that what is going on at that location, no one should go through. The dentist isn't a fun place to begin with, but being at Coast Dental Carollwood made it even worse.

Fantastic experience: Every one was friendly and made me feel welcome.I didn’t expect this since it has been 5 years since I last saw them. There were some medical problems the last couple of years, but my teeth are just as important.

Negative experience: Never have I ever encountered such a horrendous medical facility. Dental offices in prisons in developing countries are more hygienic. The place is a dump. Absolutely filthy. Took over two hours for a routine cleaning. I watched the woman at the front desk berate an elderly woman in pain, calling her a liar when she stated she was scheduled for a same day appointment. Then, I overheard her and the staff mocked a person on the phone who had an issue with an insurance claim that was denied. When she hung up the phone,The staff ruthlessly made fun of the patient. They lost the new patient paperwork that took me 20 minutes to complete online and never verified my dental insurance before my visit, as they promised to when I made the appointment. The state should close this place down!!! What a nightmare!!!

Fantastic experience: I visited Coast Dental in Carrollwood for the first time today to have a filing done on one of my front teeth, and had a great experience. The staff was friendly, welcoming, patient and professional. My dentist was very knowledgeable about the procedure and did a great job. I am very satisfied with my results. Yes! I am loving my new smile . Service was rendered in a timely manner too. I will definitely revisit.

Fantastic experience: The front office is so welcoming, the drs and hygienist are just so great . Dr groves is absolutely awesome just so caring and made me feel so comfortable with my work that’s been done .

Fantastic experience: I will recommend this place to everyone, I e never had an issue with procedures and scheduling is easy. Dr. Farrish is fantastic at his job and he's very friendly as well

Fantastic experience: Overall great experience. Staff is very supportive up front. The techs/doctor/hygienist all were great, communicable and knowledgeable. Also, this place means business when it comes to dentistry. Maturity and professionalism is well defined versus other offices with relatively young and immature employees. They take the customers health and concerns with compassion. Definitely worth a visit.

Fantastic experience: It is always a pleasure walking into the Carrollwood office. Extremely professional, kind & comforting. I’ve been seeing Dr Hite-Bocchino for years. I highly recommend the Dr & staff without reservation.

Fantastic experience: The ladies are wonderful , Dr Ferish is the bestttt!!! I absolutely love this Coast Dental, the best one in town and I have been to different locations. I appreciate the empathy, the kindness and the whole experience. They make me feel comfortable and are very understanding. Me and my husband are both patients here and I can't thank God enough for finding these great folk. ❤️

Fantastic experience: Great customer service and such detail to explain and be so thorough. Loved doctors and medical assistance. My lady whom did xrays and cleaning was amazing! Well definitely be back to do further work. Thank u

Fantastic experience: I was very satisfied with my appointment today! There was a complication with my procedure and the staff did not leave until they solved the problem. They actually worked two hours after regular closing hours and they were very patient and made me feel comfortable. Wonderful staff and service!

Negative experience: They have not reimbursed me, which they acknowledged they owe me. Over two hundred dollars, after waiting the 6 to 12 weeks that was stated. I have called, visited in person and have been told there would be a rush put on my refund. Another week has passed and still nothing. They don't hesitate to try and sell their products. This last visit I overheard office staff talking about customers in a very rude way and being very unprofessional. Think twice before going here and what your willing to put up with.

Fantastic experience: A crown came off over the weekend. When I called Monday they fit me in at 9:30. I was out before 10. Can’t beat that. Great dentist and staff.

Negative experience: Place could definitely use some updating in the back. When uploading my insurance information prior to my appointment I still had to pay what my insurance should covered out of pocket and was giving two different treatment plans on coverage. Seems the office billing would have had all coverages worked out before I got there. Hoping I get my credits returned back. Very knowledgeable, friendly doctor and hygienist. (Update) Still did not get my over payment returned seems this place has billed my insurance and me for services in which I pay 20% and insurance pays 80%. They charged me 80 and insurance 80.When I attempted to explain this to the office manger multiple times for my refund and showed explanation of benefits from my insurance she still did not give me my over payment. Recently I received a bill for same amount I've been asking for over payment. Can we say fraud !! I am now contacting my insurance to investigate. Update: Now I am being billed for same amount of my over payment/refund. Definitely a fraudulent billing place. Not very honest place.

Fantastic experience: Dr. Farrish is a pro at fine details when it comes to teeth! He fixed my filling on the front teeth — it looks natural and feels great! In addition, he is very pleasant. Ms. Miguelina is also wonderful -- very caring and gives great advice on how to best take care of your teeth!

Negative experience: Dr. N Grove I don’t recommend her And the receptionists gossip horribly about their own coworkers and customers. PLEASE ask for a full details about what they provide prior to their service. They are money hungry and don’t except insurance

Negative experience: I just got out of this place and I just wanna say I had the most horrible experience. I got charged $23 to get x-ray done and unfortunately, the lady that did it didn’t know how to do anything so my teeth were sore from her wrong placement. Then they were trying to charge me $152 for washing on top of my insurance. ABSOLUTELY NOT COMING HERE AGAIN AND I DONT RECOMMEND. Money hungry company! Dr.N.Grove don’t recommend her. And the receptionist people gospel horribly about their coworkers vaginal hygiene . Please be professional

Negative experience: very very very rude staff. especially that manager named, terresa. she is by far the most TERRIBLE, HORRIBLE, DISRESPECTFUL, RUDE, person i have ever seen. she was very rude, she did not allow me to speak and then proceeded to make me look dumb and tell me i didnt know what i was talking about. and worst part is that office allowed me to book appointment and then waited till i was in the office (which was almost an hour drive) to tell me that they only see children. when i was told they took my insurance and that they would see me, an adult. after a while of having to EXPLAIN TO to the same people who said i didn't know what i was talking about; that i could be seen, A DIFFERENT office a coast dental in brandon, had to tell them i could be seen until they finally gave me a room. the same rude lady. started yelling in the room WITH dr chen beside her stating that, she would not deal with this and she immediately said it was not covered. so i spoke to my insurance and all they had to do was submit a pre-authorization but the SAME rude lady said she wasnt even going to try it even though insurance said a pre-auth could be submitted and that even if it was denied it would be fine, ALL I WANTED WAS FOR HER TO ATLEAST TRY ONE DAMN PREAUTH BUT SHE WAS VERRRRYYY RUDE. this woman should not be working here. it makes the doctor look bad as well. these people know nothing about customer service. terrible experience, and i feel bad for any patient who go your way. please stay away from this office- they are not worth the headache and problems. i will be reporting this office. one star is too damn nice for you all.

Negative experience: They charged extra for xrays (that were not covered with our insurance) without asking (for me and my kids). They gave my 18 year old son (who has never used tabacco) an Oral Cancer test ($50) and charged for various other things. When my daughter went, I made it clear that she did not want anything "extra" that the insurance did not cover, and they still tried to do the Oral Cancer test and various other things. They are not clear as to what they are charging and/or make it seem like it is not optional. I was very disappointed in our experience.

Fantastic experience: Been relying on Coast Dental for many years to take care of my teeth and health, and they've never let me down. Everyone there gives quality service, leading-edge solutions, and treatment that really works. Wouldn't go anywhere else.

Negative experience: Was suppose to see Dr. Pamela for a root canal. I was referred from another Coast Dental. I got there way before my appt. Only 1 person was there many then other people started walking in 10 minutes later. I was told I was gonna be seen within 5 minutes of my appt basically. The receptionist was very nice but the doctor was rude. I explained to the receptionist my condition and the doctor didn’t come out to talk to me period and receptionist told her I was shaking because I was in pain. It was 30 minutes later past my appt and I Just ended up leaving because they kept calling other people that was walking in and walking out. It was the weirdest thing. Any way, never again and bad customer service and bedside manner by not even trying to talk to me.

Positive experience: Waiting in the front office was to long. I didn't like hearing the office staff speaking loud. They seemed to be unsure of patients appointments. Even my appointment was questioned. They mentioned names of the patients. The doctor was GREAT, if I need any other work on my teeth I will ask to be seen by Dr. Chen He.

Negative experience: This whole "practice" is just a business scam. I moved here recently and was matched with Coast Dental through my insurance. It's nearby so I decided to give it a try. I was having some tooth sensitivity, so I booked an annual cleaning with a quick evaluation. I arrived a half hour early and waited about 50 minutes to be seen. X-rays were fine and the tech was sweet. Everything after that was absurd. The hygienist came in and poked around my gums and concluded that I had "inflammation that might lead to gingivitis." I found that weird because I've had exactly zero issues with anything in my gums and have good dental hygiene and regular cleanings. No one has ever said anything of the sort. Then a dentist CALLED IN ON A VIDEO CALL and told me it didn't look like I had cavities from my x-rays but I should purchase a special rinse and toothpaste for my inflammation. I interrupted her and said that I wanted a dentist to actually look at the tooth I came in for, and she said the "attending dentist" (what?!) could do that when he got a minute. After the this, the salesman/hygienist made me watch a 3 minute infomercial about a tray that could deliver peridontal medication because "flossing and brushing just isn't enough." Then he sat down with a "plan" that was to cost me $630 for a deep cleaning. I told him that I wasn't interested but I would like to see a dentist. At this point, my appointment had been 1.5 hours so I scheduled my afternoon work meeting because I knew I couldn't get back to work in time. The dentist came in and he was kind. He said my tooth I was worried about looked good, but I did have the beginning of decay on the other side of my mouth under a filling that was going to eventually need a crown and how about we go ahead an schedule that. He showed me the area on the x-ray, so at least he wasn't totally full of baloney, but I am not convinced I should get a crown yet since I have zero symptoms. Another tech came in with another $240 plan. I told her that I was not ready to schedule anything at the moment and was I still going to receive my cleaning that day. She said that since it was after 1pm, the staff was on lunch and I could wait until 2 for that. I asked to speak to the office manager. The office manager came in and I asked why I was being told to wait until 2 for the cleaning I had scheduled for 11:30. She said that I was down for a new patient visit, not a cleaning and it must have been a miscommunication with their scheduling department in the Philippines and that happens sometime, but it didn't matter anyway because I had to get the special cleaning and that has to be scheduled out because it takes a long time. I told her that I just wanted the basic annual cleaning that my insurance pays for and she told me that I wasn't allowed to have one. That I HAD to get the deep cleaning because that is what the dentist (WHO NEVER LOOKED IN MY MOUTH) had prescribed. She said that the hygienist could lose his license if he did a basic cleaning when a deep clean was required. That is when I left. For my $70 co-pay, I spent 2 hours for them to try to sell me $900 of things I don't need and told I wasn't allowed to have my insurance covered cleaning unless I did the $630 out of pocket treatment. Obviously, I won't be going back. This is what happens when capitalism mixes with healthcare. Someday we will learn from civilized countries and have universal health care so that doctors are not business people with for-profit companies. Until then, I guess I'll just keep flossing and hope for the best.

Negative experience: Office is filthy and half of the exam room area is apparently their make shift storage with boxes and equipment piled up everywhere around the chairs. I was referred here to see Endodontist Chen He. After the appointment was made with the call center, I tried repeatedly on numerous days to call the office and ask if they needed X rays and insurance ahead of time but no one would answer the phone so I drove there to drop it off a week ahead of my appointment. In spite of doing this and then telling me they verified my insurance, the day of the appointment they said they thought they might be out of network because coverage was denied. I got the insurance on the phone and they explained to the office manager how to file it correctly. When I got this resolved and saw the Dr for the two teeth that needed evaluation, she was extremely rude and literally rolled her eyes at me when I asked questions and didn’t even answer the questions I asked. She then with no warning or explanation sprayed Endo freeze on cotton and stuck it in my mouth on the irritated tooth. When I screamed in pain she just smugly said, “Oh did that hurt? You need a root canal”. The other tooth, in spite of having a visible crack that even I could clearly see on the X ray and in the mirror, she had to dig at and hit repeatedly with the probe before saying, “Yes, it looks like you’re right- I think it is cracked. It will need extraction and I don’t do that.” They then over-billed me at checkout and sent me out the door now in extreme pain from the exam. Horrible experience start to finish. I do NOT recommend.

Negative experience: I am USMC Veteran with a hoorible experience and abusive treatment by the So called Manager. I got to my appointment on time and there was only one person there , then all of a sudden they tell me that i broke the policcy and arrived 15 minutes late and had to leave. I refused and asked to speak to manager that wasn't present and a so called Christina treated me very rude and called police on me to be escorted off premises? I have everything video and you can decide.

Fantastic experience: Dr Christopher and the staff made this visit very helpful and pleasant. I always have a fear to go to the dentist. But I would highly recommend them to anyone.

Fantastic experience: I was pleased to get in right on time, and even though the staff was treating many patients at the same time, they did a lot of the work I needed in a timely and efficient manor. Dr. Hite has a great "bedside manner", and the experience was relaxing as possible.

Fantastic experience: I really enjoyed my visit everyone was so very nice to me and very patient they took their time with me and before I left they made sure I understood my bill and what will be happening when I return Thank you Coast Dental

Negative experience: This office uses unqualified person to do assistant jobs. This unqualified one doesn't speak English, more importantly, she doesn't know what to do and how to do. The office overcharged me on my bills, l don't owe them. They had this unqualified assistant to serve me! It is not a professional clinic ought to do. They treated me as an experimental person for this unqualified assistant. The tooth she made was awful: size was too small, shape was not as the original one. Another employee who was training the unqualified assistant, was terrible on her attitude when she talked to me. Two persons took much longer time than my last visit when another assistant Estela served me. I could not bite after l ran out of the door, then l had to go back to the dentist to fix it. Because of this unqualified service, l was late to my work for an hour. No complain to Dr Farish, he was nice. Estela is an qualified assistant, l am really unhappy with the unqualified assistant they assigned to me. By the way, they don't rinse for the patients after they finish the whole service. l had something like plastic left in my mouth. And, same as another reviewers said, they overcharged me, and they don't want to refund me. I will have to fight for it. Should l change my provider?

Fantastic experience: At first I was very nervous, the doctor came in and talk with me and laugh with me and made me feel very comfortable with what she was going to do and what her plan for me would be. You could really tell she had my best interest at heart. The staff was truly Amazing❤️❤️

Negative experience: Made an appointment for my 15 year old son a month ago. Received a phone call hours before the appointment that they needed to cancel because they don’t take his age patients. That would have been nice to now when I called to make the appointment!! Then they proceed to text and call me for days afterwards saying that I cancelled an appointment and asking if I'd like to reschedule. Asked to be put on the do not call list and they still continued to call.

Fantastic experience: My dentist German Fernandez is very awesome dentist he is the best bedside manner ever. Very gentle hands very caring and overall awesome personality. Just very kind in general. He really cares for his patience. And goes out of his way to make sure you are comfortable. And happy.

Negative experience: Worst experience. My appointment was on April 12th at 9:50. I arrived at 9:45 and sat for over 40mins. I finally went to the window and asked for another appointment. I was told there wouldn’t be another one until May 10th. I drove all the way from Lakeland for this appointment because I was referred by the Lakeland office to come here for my procedure. I won’t be coming back!! If you are going to charge people $25 for when they cancel their appointments, then you should be sure to see your patients at their scheduled time.

Fantastic experience: I drive about 30 minutes to go to that office and it's worth it. Great vibe, clean environment, and caring staff. The hygienist Miguelina is awesome (strong, clean, healthy teeth and gums). I am glad to have found such great group of people

Fantastic experience: I haven’t been to the dentist in years because I have a huge fear of the dentist but Dr. Hite and her assistant Stella were phenomenal!!! They made me feel comfortable, explained everything to me, and were funny! I am actually looking forward to coming back and finishing my work!

Fantastic experience: So apparently there is no scale to qualify or quantify the extraordinary work done in the Dale Mabry Coast Dental. Dr Christopher Farish DMD and his team are just what care should look like: from the front office to the assistants and other team members. They made us feel welcome and did their best to ensure great care is provided. We were so impressed by their attention to detail. If I did not know better, you would think we were family. Definitely recommend! Or maybe not, so we can keep them all to ourselves, but that would be selfish, so I guess you should definitely give them a shot! Love love love! Thank you guys!

Fantastic experience: Always great care at Coast Dental Carollwood. Front desk, dentist, hygienists are all excellent. Office is small, and quiet most days. Appointments start on time and are quick. Always feel comfortable coming here even though dental work is scary for many.

Fantastic experience: Dr. Farish and Christina always make sure I'm comfortable and pain Free. I enjoy my visits, they treat you like friend . Always profesional. I would recommend them to anyone.

Positive experience: The staff there at Coast dental in Carrollwood are outstanding . But the rooms that they work in are pretty nasty looking. There’s rust in every room the equipment is old. Coast Dental makes too much money off people for them to have staff working under these conditions and patients who have to sit there and look at it.These rooms need a much needed overhaul. Respectfully Mike M

Negative experience: Beware of billing. Very dishonest. Dentist was nice - staff and billing practices are terrible. They still owe me over $200 for 3+ years. They always over bill and use the credit for next visit. I wanted a refund, not a credit. I spoke to the office manager several times. She verified the credit amount and requested a refund from corporate. Over 3 years and still waiting for it!!

Fantastic experience: I enjoyed my visit to Coastal Dental in Carrollwood. The staff was very professional and friendly. Their use of technology was innovative. I look forward to having a relationship with this team going forward.

Fantastic experience: Always such a friendly staff. I moved 40 mins away and I drive it JUST to keep my positive experience going. I'd recommend Coast Dental to every one of my friends here in the sunshine state. Coast Dental Carrolwood is the best dental office I've ever been with.