Goodyear Family Dentistry
Information about Goodyear Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Goodyear Family Dentistry is ready to offer everything local families need to protect and maintain their smiles in one convenient location. Here, you and your children can get your checkups and cleanings. Our dentist, Dr. Wheeler, can provide start-to-finish dental implant dentistry, and he even offers a selection of cosmetic services so patients can get the eye-catching teeth they have always wanted.
Our comment from Best Dentists Club about Goodyear Family Dentistry:
Goodyear Family Dentistry is highly regarded for its exceptional customer service and friendly atmosphere. The staff is described as communicative and caring, making every visit a pleasant experience. Clients have consistently praised their treatments and the professionalism of the team, which includes excellent hygienists like Ashley and competent dentists such as Dr. Wheeler and Dr. McDowell. Many patients feel at ease due to the gentle approach and thorough explanations provided during procedures.
- Friendly and approachable staff that ensure all patients feel welcome and valued.
- Thorough and gentle dental care provided by experienced professionals.
- Comfortable environment that eases anxiety associated with dental visits.
- Efficient scheduling with accommodating appointments and quick service.
- Transparent communication about treatment plans and costs.
Patients often express their satisfaction with the care they receive and the positive experiences that lead them to refer family and friends. Goodyear Family Dentistry stands out as a trusted provider for comprehensive dental needs in a warm and inviting setting.
Services and Treatments
Goodyear Family Dentistry: Reviews
Fantastic experience: Staff is so friendly and communicative. Been going here for a while now and I always recommend it to people!
Thanks so much, Jaxon! We really appreciate your loyalty and kind words—it means the world that you're recommending us to others!
Fantastic experience: I just completed my ortho treatment with Ms Karen, who is a great person. The ladies in the front desk are wonderful and takes very good care of their clients. I love coming to Goodyear Family dentist, there is no better place for me.
Lucy, thank you so much! We're thrilled Ms. Karen and our front desk team made your experience so positive. We truly appreciate you choosing us!
Fantastic experience: Awesome service from Gisselle and Brenda and Julian Dr. Caggiano explained everything very well. Thanks again!!
Thank you so much, Bombero! We're thrilled Gisselle, Brenda, and Dr. Caggiano made your visit great. Your kind words mean everything to our team!
#GoodyearDentist #GoodyearFamilyDentistry
Fantastic experience: The staff is very nice, helpful and informative. I've been going to Goodyear family for many years. I leave the office with a beautiful smile!
Thank you so much, Mary! We're so grateful to have you as part of our Goodyear Family Dentistry family for all these years. Your loyalty means everything to us!
Fantastic experience: I have been going to Goodyear Family Dentistry now for a couple of years and I’ve never been disappointed. The staff is so friendly and nice and they treat you with respect and courtesy. Everything is explained clearly and it’s a very pleasant environment. I highly recommend!
Your feedback means the world to us! We're delighted to hear that you were satisfied with our services. Thank you for choosing us for your dental needs.
Fantastic experience: Everyone at Goodyear Family Dentistry is so friendly. They make you feel welcome!
Thank you for taking the time to leave us 5 stars! Your satisfaction is our priority!
Fantastic experience: Staff was amazing, highly recommend.
Your review made our day, Sara. We've passed your comments on to our team so they can enjoy the good vibes too. #BestDentistGoodyear
Fantastic experience: Great Dental Off Wld Recommend!
Thank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Fantastic experience: Dental office with a welcoming atmosphere. Renee, the dental assistant, stood out for being incredibly pleasant and attentive throughout my visit. Her kindness really made the experience more comfortable. Grateful for the great care!
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit. Your satisfaction is our priority!
Positive experience: Everyone is very nice. I had a newer employee who was a little green and needed help around the room but that's okay. The cleaning rooms need some TLC stains on the wall and broken drawers not a big deal. My only gripe is that they do not take debit or credit card without charging a processing fee? I was told to go to get cash and I wouldn't have to pay the fee, strange. Not sure if I'll continue going because of this but am waiting to see what my wife thinks. Overall a good experience but could have been better.
Brandon,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you had an overall positive experience and found our team to be kind and welcoming.
We appreciate your understanding as newer team members continue to grow and gain confidence, and we also value your comments regarding our treatment rooms. Your feedback helps us identify areas where we can improve, and we are actively working to keep our office comfortable and well-maintained.
Regarding payment options, we understand your concern and appreciate you sharing your perspective. We strive to be transparent about all fees and will certainly take your feedback into consideration as we review our policies.
We truly appreciate you choosing our practice and hope to have the opportunity to provide an even better experience for you and your family in the future.
GFD Team
Fantastic experience: I had my cleaning with Winchell, and she was the best!! It was the most pain free, comfortable, thorough cleaning I have ever had. Winchell answered all of the questions I had and was very pleasant to talk with. I was a new patient and had a previous bad experience with a dentist, and Winchell went out of her way to make me comfortable. I highly recommend this practice, and definitely ask for Winchell as your hygienist!!
Your kind words made our day! We're thrilled to have exceeded your expectations. We'll continue to provide exceptional dental care to all our patients.
Fantastic experience: They were amazing!!!! From the very first phone call!! Got me in right away!! Everyone in the office is so friendly & efficient!! Walked out totally taken care of .. they Listen & take care of you !!
Thank you for the wonderful review! We're delighted to know that you had a great experience with us. Your smile is our motivation!
Fantastic experience: Wow. I really cannot say enough good things about the people that I have come into contact with at Goodyear Family Dentistry! I cannot remember everyone’s name but I definitely want to shout out Karen (Treatment Coordinator), Giselle, Dr McDowell, Brenda (Hygenist), and the 2 women that took the X-Rays. I didn’t feel like I was at the dentist. They made it feel more like a party! Also, there was no waiting time and things were done quickly. They even have reasonable payment plans to ease the financial burden. The gift bag was a nice touch, too. Thank you Team!
Thank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Fantastic experience: Let me say I just love this Dental office
Your feedback means the world to us! We're delighted to hear that you were satisfied with our services. Thank you for choosing us for your dental needs.
Fantastic experience: Very grateful... Eye They immediately helped me to my insurance, the young woman moved very quickly to help me. Everyone here treated me very well, thank you all!!
Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations! Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: Beautiful office! I felt very comfortable with the hygienist Brenda, she was very gentle. Dr. Caggiano was extremely thorough and knowledgeable as she explained my exam. Karen, the Pt Care Coordinator, was efficient and had my treatment plan ready very quickly. She also explained details about insurance. I did not feel rushed and will be happy to continue my dental care here. Thank you Goodyear Family Dental!
We're so grateful for your positive feedback! It's a pleasure serving patients like you. Your smile is our biggest reward!
Fantastic experience: Great office, brought me back on time. Very friendly staff.
Your feedback is truly appreciated! We're thrilled to hear that you had a positive experience at our dental office. Thank you for choosing us!
Fantastic experience: Amazing office. Staff are very personable and professional.
Thank you for the wonderful review! We're delighted to know that you had a great experience with us. Your smile is our motivation!
Fantastic experience: My experience with Goodyear Family Dentistry was an Awesome experience. Everyone was so kind courteous and respectful. There is such a feeling of warmth that exuberates throughout the atmosphere, that can be heard and felt, coming from interactions with other patients and staff receiving care. The quality of care was above and beyond any care I have ever received in dentistry. The quality of time spent, was absolutely amazing, as well as every detailed photo and explanation of every problem area and its solution. Kudos to Goodyear Family Dentistry and all of its staff! KEEP ROCKING! ♥️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars!!!♥️♥️♥️
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank you for choosing us for your dental needs.
Fantastic experience: Dr. McDowell is amazing and also Renee is just so darling and I enjoy every bit It was long appointment but they made the time pass very quickly with their beautiful personalities ❤️
Thank you for taking the time to leave us a review! We're thrilled to know that you had a great experience with us. Your satisfaction is our priority!
Fantastic experience: Very very nice and made you feel very comfortable
Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations! Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: Goodyear Family Dentistry is outstanding! All of the staff are very efficient, kind and caring! I wouldn’t go anywhere else for my dental work. Thanks everyone for the fantastic support you give your patients!
We appreciate your 5 stars!
Fantastic experience: They fit me in same day to get all my dental needs. Karen helped get me scheduled for more services on the same day after my biannual routine appointment. Took x rays and got my dental exam which was great.
We're so glad to hear that you had a positive experience at our dental office! Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: All the staff at Goodyear Family Dentistry are very kind and friendly! They are also very educational and ensure their clients understand what is going on and how they can improve their dental health. Would highly recommend them - especially if you dread going to the dentist!
Wow, what a fantastic review! We're thrilled to have made a positive impact on your dental health journey. Your satisfaction means everything to us!
Fantastic experience: i felt so welcomed and they were so gentle. every dentist i go to has been aggressive and rude and i never experienced that here.
Your kind words mean the world to us! We're honored to have earned your trust and loyalty. We'll continue to strive for excellence in dental care.
Fantastic experience: They were very kind, hospitable, and thoughtful. I felt very welcomed here and am glad to say they are my forever dentist!
Thank you for the glowing recommendation! We're delighted to have exceeded your expectations. Your smile is our greatest reward!
Negative experience: Im being charged $150 for canceling my appointment due to being under a government shut down. How sad is that! Literally explained to them I haven’t been paid and needed to wait till I got paid before making an appointment! Let’s just make up charges for someone who is apologizing for not being paid during a shut down smh! Let’s ignore all money I’ve invested here over the last couple of years! No respect!
Hi Manny,
Thank you for reaching out. We understand that the government shutdown has created challenges for many, and we empathize with your situation.
That said, our cancellation policy is in place to ensure fairness and consistency for all patients, as last-minute cancellations impact our ability to serve others who need care. This policy applies to all appointments, and we do our best to communicate it clearly in advance.
Please know that we offer many different communication options—including text, email, and phone reminders—to help you keep track of and manage your appointments.
We appreciate your understanding and cooperation, and we look forward to continuing to provide you with quality care.
Fantastic experience: I always look forward to my appointments because the staff is very friendly even if I meet someone new. They always take extra care of making sure everything runs smoothly. I’ve never experienced this type of great customer service so much so that even after moving further away I still rather drive to Goodyear Family Dentistry.
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank you for choosing us for your dental needs.
Fantastic experience: Always been so scared of the dentist but until I found this dentist office & I absolutely loved their staff, they made me feel very comfortable while working on my teeth. Very affordable & such a great dentist over all! Definitely coming back! (:
We're delighted to receive your positive feedback! Thank you for recognizing our efforts to provide exceptional dental care. Your smile is our motivation!
Fantastic experience: truly a judge free zone. From the front staff to the Dentists, they treat you with so much kindness and never once make you feel judged. Everyone explains everything in detail and dont make you feel like its an in and out thing. They do everything they can to make you feel comfortable and in a safe space. HIGHLY recommend coming here. I found my forever dental place
Thank you for taking the time to leave us a review! We're thrilled to know that you had a great experience with us. Your satisfaction is our priority!
Negative experience: Updated Review 9/8/2025: Today, I was given 2 options by Goodyear Family Dentistry: 1) remove my negative google review and continue orthodontic treatment or 2) don't remove my review and they would discontinue treatment. These options were not given in an email or over the phone or in a text. For 3 weeks, I had a confirmed orthodontist appointment with Goodyear Family Dentistry. They even asked me to confirm that I would make it to my orthodontist appointment 1 week ago and I said yes I would make it. Today, I drove to their location, waited in their waiting area, and was escorted to an orthodontist chair to wait for my new invisalign braces, only to be met with the office manager who gave me the 2 options I listed (remove the review, or else we'll stop treatment). Why did you make me wait 3 weeks, drive to your location, sit in an orthodontic chair, just to tell me that I either remove my review or I won't receive orthodontic treatment? This makes 2 times I've been deceived by this practice during this ordeal. This is not an appropriate way to treat a patient, or anyone for that matter. You wasted my time and money on a drive that was unnecessary. The appointment was for getting invisalign braces, not to be coerced into removing my negative google review. Original Review 8/21/2025: I came to this office expecting comprehensive Invisalign treatment (upper and lower teeth straightening) because that’s what I had originally requested and what my bill stated I had paid for. Instead, only a limited invisalign case (lower teeth straightening only) had been ordered. Mistakes can happen, and I could have overlooked that. What I cannot overlook is how the front office manager handled it. She first told me I hadn’t ordered comprehensive. When I showed her the bill I already paid for that clearly said “comprehensive,” she tried to redefine it as “comprehensive for the lower teeth.” That is not what comprehensive means in orthodontics. I have generally been satisfied with the clinical care here, which is why I am giving this office 2 stars, but the front office manager gaslighting a patient to cover for their office's mistake is inexcusable.
Fantastic experience: Staff was very friendly. Appointment was quick and efficient.
Thank you for the wonderful review! We're delighted to know that you had a great experience with us. Your smile is our greatest reward!
Fantastic experience: First visit, x-rays and cleaning, both dental assistant and dentist, very thorough and explained all procedures and future dental procedures, would diffidently recommend the office. I continue to get my dental work here. The dental assistant and dentist both continue to exceed my expectations from their office.
Thank you for sharing your experience with us! We're delighted to have provided you with excellent service. Your smile is our greatest reward!
Fantastic experience: Dr. and staff so friendly. They make sure you are very comfortable. I am a first time patient here, I can say I have never had better care.
We're honored to receive your positive feedback! It's a pleasure serving patients like you who appreciate our dedication to quality dental care.
Fantastic experience: Had the best experience ever at this Dental office everyone so warm inviting friendly made me feel cared for I've never had this kinda experience at any Dental office ive been to in the past from the front office to back office the girls were wonderful Dr Z was amazing so kind and just showed how much he cares for his patients. I would recommend this office to anyone. I Received 5 star service today and it was my first time there. Thank You I really appreciate your kindness goes a long way for patients like me who suffers from fear and anxiety kindness goes a long way it sure help with my fear of have Dental work.
Wow! Thank you for the glowing review! We strive to make every visit as comfortable and pleasant as possible. We can't wait to welcome you back!
Fantastic experience: All the dentist I have interacted with have been kind, but brief interactions. I will say the thing that makes this place is the front desk team! The support staff they have there is a team of kind, knowledgeable, helpful girls! They make my day every time I come there!
Thank you for sharing your experience with us! We're delighted to have provided you with excellent service. Your smile is our greatest reward!
Fantastic experience: Everyone is so kind! They were patient with my three year old and made him comfortable
We're over the moon to receive your positive review! Thank you for trusting us with your dental care. We can't wait to see you again soon!
Fantastic experience: Every appointment, Fantastic!!! Everyone is helpful and friendly. We've been coming here for years. Our son is 17 and still NO CAVITIES!!!
Thank you for taking the time to share your experience with us! Looking forward to seeing you again soon!
Fantastic experience: This place was amazing, very warm and inviting. I have nothing wrong to say. I highly recommend this place.
Your feedback is truly appreciated! We're thrilled to hear that you had a positive experience a tour dental office. Thank you for choosing us!
Negative experience: The atmosphere was very friendly, service was good. I was told at the time of service (July, 2023) that the payment I made was my payment in full. I just received a bill, my FIRST bill, 2 years later (July, 2025). Let me reiterate that at the time of service, I was advised that I had paid in full. The new bill, 2 years later, says I am over 90 days late. Keep in mind, this is my first bill. I called to find out why Ian receiving this bill and when I asked about the 90 days late I was told I needed to speak with a manager, then hung up on. I called back and was put into hold limbo until I gave up.
Thank you for your feedback. We’re so sorry to hear that your recent experience didn’t reflect the standard we aim to provide. We completely understand your frustration and concern.
We take your concerns seriously and would appreciate the opportunity to look into this further. Please contact our office directly at 623-925-8208 or email us at [email protected], and a manager will be happy to assist you personally.
Thank you again for bringing this to our attention — it helps us improve and better serve our community.
Fantastic experience: Yes. Very pleased with my service at Goodyear Family Dentistry Dr Caggiano did an excellent job. And all the staff members are amazing!
Thank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Fantastic experience: I had my first appointments today at Goodyear Family Denistry. The staff starting at the front desk was very friendly & professional. I dealt with Geisel, Brenda, Nancy and Dr. Wheeler while there. They took their time to answer my questions as they evaluated my dental needs and proposed a reasonable treatment plan. Goodyear Family Denistry will become my family’s choice for dental care in the future.
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit. Your satisfaction is our priority!
Positive experience: Had the hygienist somehow get water around my neck and down the back my shirt. Then apply fluoride to six porcelain front teeth and coat my lips so I left with white sticky paste on my lips. Then had an exam with someone new. Not sure of their position or name. I would have liked to have seen X-rays and photos and an explanation of treatment plan with a Dr.
David, Sorry to hear that you had a bad experience at our office. Our water can get a little splashy at times. But you can assure we will give our best efforts not to let any drops fly free at your next visit.
Thank you for mentioning the application of fluoride around your veneers. Many of our patients don't realize that it can actually help increase the longevity of porcelain restorations if applied correctly! Attached are the scientific articles if you are interested in some light reading.
Fontana et al. (2002) – *“Inhibition of secondary caries lesion progression using fluoride varnish”*
Found that fluoride varnish significantly slowed progression of early secondary caries around both amalgam and composite restorations in vitro .
Okuyama et al. (2006) – *“Prevention of artificial caries: effect of bonding agent, resin composite and topical fluoride application”*
Demonstrated that topical fluoride application around resin restorations inhibited artificial caries progression.
Fantastic experience: It’s always pleasant being there. Everyone is so nice and personable. Our entire family goes to Dr.Wheeler ☺️
Thank you Amanda!
Fantastic experience: From the moment you walk in, you're greeted with warmth, professionalism, and a genuine sense of care. The front desk staff is incredibly friendly and efficient, making check-in and scheduling a breeze. Ashley is my hygienist she does an amazing job cleaning my teeth. At the front desk Karen helped me schedule my next appointment with ease.
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank you for choosing us for your dental needs.
Fantastic experience: Such a great experience. Ashley, Karen, rosy and Dr wheeler made me feel so comfortable with their fun personalities! My new fillings feel perfect!
We're so glad to hear that you had a positive experience at our dental office! Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: They were super welcoming and Ashley was very thorough with the cleaning. She made me feel very comfortable!
Thank you for the glowing recommendation! We're delighted to have exceeded yourexpectations. Your smile is our greatest reward!
Negative experience: I usually don’t leave reviews, but my recent visit to this dental office was frustrating enough that I feel compelled to share. I had one of the most frustrating experiences at this dental office. I was scheduled for a procedure that required medication beforehand — something I was very clear about when booking the appointment. Tina even confirmed this during a phone call a few days before. I took time off work, arranged for someone to drive me, and showed up on time, only to find out that they forgot to order the medication. The receptionist casually told me, “It’s the pharmacy’s fault,” like it was no big deal. No apology, no urgency. This wasn’t a small oversight. This was a major screw-up that wasted my time, caused unnecessary stress, and completely disrupted my schedule. I expected professionalism, not this level of disorganization. If a dental office can’t handle something as critical as ordering required medication, I don’t trust them with my care. I was also shocked to find out this dental office charges an extra fee just for using a debit card to pay my bill. In today’s world, that’s completely unreasonable—especially when most people don’t carry cash anymore. There was no prior notice about this fee before taking my payment. I came here expecting professional service, not to be nickeled and dimed over basic payment methods. Finally right after my procedure I’m recommended a cleaning. Expecting a standard cleaning. Instead, I was told I needed a deep cleaning that would cost several hundred dollars—with my dual insurance coverage. There was no transparency about costs beforehand, It felt more like a sales pitch than a medical recommendation. When I asked about alternatives or coverage options, I was met with vague responses and pressure to schedule the procedure anyway. I left feeling taken advantage of. Dental care should be about patient health, not pushing expensive services that aren’t covered. I won’t be returning, and I suggest others ask a lot of questions before agreeing to anything here.
We’re very sorry to hear about your experience. We understand how frustrating this was and apologize for the inconvenience and miscommunication. Your concerns about the medication, billing, and treatment transparency are being taken seriously, and we’re reviewing our processes to prevent this from happening again. Thank you for your feedback.
Fantastic experience: I hate going to the dentist, especially a new one. I have to say that my visit today was amazing. From the friendliness of the ladies at the front desk to the soothing nature of the person who did my x-rays and the humorous hygienist it was a great experience. The dentist is personable and made a point to listen to my concerns. I will definitely be back and would recommend this business.
Laura, we appreciate you taking the time to share your experience. Our team is so happy to have met/exceeded your expectations and helped you feel comfortable. We look forward to seeing you soon!
Fantastic experience: I love how uplifting and happy all of the employees are - and its genuine! Ive been a new patient over this past year and couldnt be happier with my teeth now because of this great staff. Keep on keepin on!
Wow, what a fantastic review! We're thrilled to have made a positive impact on your dental health journey. Your satisfaction means everything to us!
Fantastic experience: Very nice, informative, and helpful staff. Felt comfortable the entire process
We're over the moon to receive your positive review! Thank you for trusting us with your dental care. We can't wait to see you again soon!
Fantastic experience: I felt very comfortable and relaxed and really appreciated the knowledge and kindness from the dentist and staff. ~Michael Lillywhite
We're so grateful for your kind words! It's a pleasure serving patients like you who appreciate our dedication to quality dental care.
Fantastic experience: My cleaning went very well. Dr. McDowell was friendly and thorough, without over-diagnosing. Staff all around is very friendly.
Wow! Thank you for the glowing review! We strive to make every visit as comfortable and pleasant as possible. We can't wait to welcome you back!
Fantastic experience: Super friendly staff, on time, took the time to answer all of my questions. Very gentle with the cleaning!
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit. Your satisfaction is our priority!
Fantastic experience: I had a fantastic experience at Goodyear Family Dentistry! From the moment I walked in, the front desk staff was welcoming and professional. The office was clean and had a calming atmosphere that instantly put me at ease. My hygienist Ashley was incredibly gentle and thorough, explaining each step and making sure I was comfortable the entire time. You can really tell that patient care is a top priority here!
Your kind words made our day! We're thrilled to have exceeded your expectations. We'll continue to provide exceptional dental care to all our patients.
Fantastic experience: I have a difficult time at th dentist as a result of terrible dentist when I was young. Dr Zaykov pulled a tooth and recently gave me a crown. He is so nice and gentle and does an excellent job. I will always go back to him.
Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations!
Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: I have been going to Goodyear Family Dentistry for just over a year now and can’t tell you how pleased I am with the entire office! Treatment plans are clear and concise (no hidden extras) and they always try to accommodate your scheduling requests. The Team here is awesome!!
Thank you for sharing your experience with us! We're delighted to have provided you with excellent service. Your smile is our greatest reward!
Negative experience: I visited this dental office and was initially impressed by the friendly and professional staff. Everyone was welcoming and made me feel at ease throughout my visit. The atmosphere was clean, modern, and inviting, which made me feel confident that I was in good hands. However, my experience took a turn when I sought a second opinion after the dentist recommended a series of treatments that seemed excessive. After visiting another reputable dentist, I was shocked to find out that many of the suggested procedures were unnecessary. The second dentist confirmed that only a couple of the treatments were truly needed, as I had originally suspected. This situation left me feeling deceived and frustrated. While the staff at the office were wonderful, the fact that I was potentially being overcharged thousands for treatments that I didn’t need is incredibly concerning. I expect transparency and honesty from healthcare providers, and unfortunately, I did not feel that was the case here. While the clinic has an excellent team, the questionable business practices have left me hesitant to return. It’s essential for any dental practice to prioritize the well-being of their patients above all else, and this experience has made me question whether that’s truly the case here. I would advise anyone visiting to get a second opinion before committing to any recommended treatments.
Thank you for your feedback. We're glad to hear you felt welcomed and comfortable with our team, but we’re genuinely sorry to hear that your experience raised concerns. We always aim to recommend care that supports long-term oral health, but we understand the importance of trust and transparency. We appreciate you bringing this to our attention and will use your feedback to continue improving.
Negative experience: Dr vega is amazing staff is friendly and personable.i will stand by that .But unfortunately i had 3 fillings done recently in wich i am absolutely positive 2 of them who were performwd by Dr mcdowell were not done with best quality of care as i had to have 1 extracted because the whole side of my face swelled up and i was in pain from immediately after until i had it pulled and a root canal performed on the other one she did .So im stuck paying for a filling that was yanked out a month later in wich i was charged again to extract it.the 3rd tooth i had filled Dr mcdowell had an assistant actually apply the filling and what do you know not a single problem with it..Upon complaining i was given the run around and not treated fairly in my opinion wich would have been a partial refund at least for those 2 teeth..I lost a whole tooth that surely could have been saved had I been given proper care and instruction originally.I also recently found out i have been charged more than the portion i should have been after insurance portion was coveredon multille occasions upon raising this concern i have been ignored regarding the overcharges .A complaint has been file with the board and i may seek lwgal action as well.very sad as i trustedthem completely..Not smart on my part i guess..
Dear Aaron,
Thank you for sharing your experience. We are truly sorry to hear that your visit did not meet your expectations. At Goodyear Family Dentistry, we are committed to providing the highest quality care while upholding our core values of honesty, integrity, and transparency in everything we do.
Dr. McDowell is a compassionate and dedicated professional who continually strives to provide the best possible care for her patients. She approaches every treatment with a patient-first mindset, ensuring that each individual receives the attention and care they deserve.
We take all concerns seriously and would love the opportunity to discuss this matter further with you. Please reach out to our office so we can work toward a resolution together. Your trust means a great deal to us, and we appreciate the chance to address any concerns.
Sincerely,
Goodyear Family Dentistry
Fantastic experience: Had two cavities filled. The doctor was very gentle with me. I absolutely love the staff!!!
We truly appreciate your 5 stars review!
Fantastic experience: If you're going anywhere else, I feel sad for you. These people treat you like family and they make your comfort they're upmost priority. I've been to alot of dentists and this is now the only one I'll go to. If they ever decide to not exists I still won't go anywhere else.
We're over the moon to receive your positive review! Thank you for trusting us with your dental care. We can't wait to see you again soon!
Fantastic experience: I am a new patient here referred by family. First visit was great! Everyone was kind and provided clear information. Quite comfortable and will be returning!
Thank you for the glowing recommendation! We're delighted to have exceeded your expectations. Your smile is our greatest reward!
Fantastic experience: My experience was top notch! From check in to check out and every person in between, they were all friendly and knowledgeable! I truly felt like I was part of their family! I highly recommend Goodyear Family Dentistry to everyone!
Awesome, Susan we are so happy to have met your expectations. Our team strives for five stars and ensuring you have the best visit and experience.
Fantastic experience: I don't usually love going to the dentist, but Goodyear Family Dentistry made it so easy. They were incredibly patient and took the time to explain everything to me in detail. My hygienist, Winchell, was awesome and made the whole experience much more comfortable. Highly recommend!
hank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Fantastic experience: I love that everyone i came in contact with was very friendly always makes me feel comfortable they show that they really love their job. Thank you for being patient and caring.
Our team thanks you for taking time to share your experience!
Fantastic experience: I have been a patient there for more than 5 years. They are friendly, caring and like old friends. Modern equipment and up to date on newest procedures.
We're honored by your positive feedback! It's a joy to serve patients like you who appreciate our dedication to excellence in dental care.
Fantastic experience: This office is absolutely incredible! From the moment you walk in, the aesthetic is modern and welcoming, setting the tone for a high-tech and professional experience. The staff is not only highly knowledgeable but also caring and hilarious – they truly make you feel at ease, even during procedures. The hygienists and dentists are experts in their field, explaining everything clearly and making you feel completely confident in their care. And to top it all off, the prices are fantastic, especially for the level of service and technology they offer. I actually look forward to my appointments now – who says that about the dentist?! Highly recommend!
Your feedback is truly appreciated! We're thrilled to hear that you had a positive experience at our dental office. Thank you for choosing us!
Fantastic experience: Dr. Wheeler and Renee are such an awesome team! Most comfortable dental appt I’ve ever experienced! Highly recommend
We're honored by your positive feedback! Thank you for choosing us for your dental needs.
Fantastic experience: One of the West Valleys Most Award Winning Family Dentistry's!! I would highly recommend this Family Dentistry Facility, to all my family, friends and Co-Workers. The staff in the front lobby are always warm hearted and welcoming, always helping you to make your smile have meaning. I applaud the staff as well as the Dr's, I look forward to my next visit!!!
Wow! Thank you for the glowing review! We strive to make every visit as comfortable and pleasant as possible. We can't wait to welcome you back!
Fantastic experience: Miguel was very thorough and attentive. He knows what he's doing. He makes you feel at ease and is very professional. Dr..Wheeler smoothed rough edges on my tooth and it feels much better. Everyone is very professional and knowledgeable at the office, which is important to me.
Thank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Fantastic experience: The office and the staff are awesome. I have not been to the dentist in 20 years due to fear and anxiety. I highly recommend this office, friendly, compassionate, and they are not rushed, therefore I was able to ask questions. That helped ease my anxiety so we could come up with a treatment plan for my dental care.
Thank you for sharing your experience with us! We're delighted to have provided you with excellent service. Your satisfaction means everything to us!
Fantastic experience: I’m a new patient and I can’t say enough good things about Goodyear Family Dentistry! Karen at the front office is extremely professional and friendly and answered all of my questions! She made me feel welcome as soon as I entered through the door! I was then greeted by Karen the Dental Assistant who also was extremely professional and made me feel very comfortable as she took my x-rays. I then met my hygienist Winchell who also was extremely professional and went above and beyond to answer my questions and she did an excellent job cleaning my teeth! I then met Dr. Wheeler who also is extremely professional and took time to make me feel welcome and thoroughly explained my X-rays and future dental appointments! I knew right away, that I had made the right choice in making him my new dentist! Last but not least, I met Adrie, the treatment coordinator! She also is extremely professional and made me feel so welcome and comfortable scheduling my upcoming appointments. I highly recommend Goodyear Family Dentistry!
Thank you for sharing your experience with us! We're delighted to have provided you with excellent service. Thank you for recognizing our efforts to provide exceptional dental care. Your smile is our motivation!
Fantastic experience: Called and got appointment for next day. Gals at front desk pleasant and knowledgeable. Alex hygienist did super job and was fun to listen to. I am a gagger but xrays are state of the art quick and easy. Doctor came right in no long waits answered all my questions. I would highly recommend Goodyear Family Dentistry on mcdowell Dr.Wheeler to everyone. anyone looking for super friendly doctor he's the best. prices are fair
Thank you for sharing your experience with us! We're delighted to have provided you withexcellent service. Your smile is our greatest reward!
Fantastic experience: Had a fabulous cleaning and appointment with Winchell. Excellent care and treatment always on time and absolutely zero pain or discomfort. Amazing service!
We're so grateful for your kind words! It's a pleasure serving patients like you who appreciate our dedication to quality dental care.
Fantastic experience: The staff are so nice and welcoming from the minute you walk in the door. The dental hygienist and dentist have been great.
Thank you so much for your kind words! We're thrilled to know you had a great experience at our dental office. Looking forward to seeing you again soon!
Negative experience: Hygienist and dentist were pretty good, as good as any other. Office seems to be driven by $$$$ Had enough dental work done in my life to know that charging an extra $200 for a procedure that is not necessary nor covered by insurance again because it’s not necessary on top of the cost of a crown was one hint. Pushing me to get a periodontal maintenance cleaning before it was approved by my insurance was another. When the office automatically puts a new crown on the treatment plan after having root canal therapy done, even though their dentist said my crown was good and the referred root canal specialist did as well is another. How about them choosing a new system to take debit/credit card payments and then making the customer pay the 3.5% fee? Oh, and I love the 48 hour cancellation warning charging $50 per hour. That’s a new one too.
Thank you for your feedback. We’re glad to hear you had a positive experience with our hygienist and dentist. That said, we’re sorry to hear you felt pressured or misled about treatment and costs. We always strive to provide clear explanations and prioritize necessary care based on clinical guidelines. We appreciate your input and will use it to improve transparency and communication moving forward.
Fantastic experience: Goodyear Family Dental made it easy for me to seek immediate support for a sudden onset of pain with my teeth! Not only was the appointment process seem less, but the service and care extended was unmatched across all my history of dental practice experiences. They not only got to the root of my issues, but explained how they were impacting me. Also, they went the extra mile to ensure I got a referral to ensure there were no larger issues to address before getting me the solution for my teeth I needed! Thank you Dr. Vega!
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit. Your satisfaction is our priority!
Fantastic experience: The staff are all friendly and helpful. I was there six months ago for a checkup as a new patient, and a week or so later for a cleaning. Went back today and the front desk staff greeted me by name. My dental tech was Ashley, and she's excellent. She explains what she's about to do, and it was a pain-free experience. The dentist was personable and seems to care about each patient. I'm glad I found Goodyear Family Dentistry, and plan to stay with them for the long term.
We're so grateful for your kind words! It's a pleasure serving patients like you who appreciate our dedication to quality dental care.
Fantastic experience: My daughter and I have been going to Goodyear Family Dentistry for several years. The staff are consistently friendly, welcoming and professional. Billing is always explained in advance of a procedure. I am put at ease during my visit, and I believe they genuinely care about me and providing the best service possible.
Thank you for your kind words and for choosing us for your dental needs!
Fantastic experience: I first must say that like many people a visit to the dentist sends my anxiety through the roof. However my experience at Goodyear Dentristy and specifically with Dr. Wheeler was so so different from the moment I walked in the door. The front staff was super courteous and friendly. They really made me feel relaxed. When I was in the chair with Dr. Wheeler I honestly didn't feel like I was at the dentist. The first significant thing I noticed was how I never felt the needle he used to numb my gums. And later after I left I had no slurred speech. I received an implant and Dr. Wheeler was meticulous and patient as we adjusted the fit. This was bar none the best experience I have ever had at the dentist. I really can't say enough about my experience. Let me also mention the gentle and informative assistants. They were great too. I guess I don't have to say that I talk a lot lol. But its all true for me. At each level of service Dr. Wheeler and all the other staff treated me with dignity and respect. Great experience. I love my new implant and highly recommend Goodyear Dentristy for your dental service. Teona Griggs
We're over the moon to receive your positive review! Thank you for trusting us with your dental care. Happy to hear that you had a wonderful experience! We can't wait to see you again soon!
Fantastic experience: Always exceptional service, knowledgable staff, compassionate assistants willing to engage in great conversations, and impeccable attention to detail and comfort. So appreciated!
Thank you so much for your kind words! Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations! Thank you for choosing us!
Fantastic experience: Went for my cleaning check up. Office staff as well as my hygienist remembered my retirement date and congratulated me. They are so personable and caring! I'm please to report I was actually looking forward to my cleaning instead of nervous and anxious.
Sandie, thank you for the kind words! We appreciate you!
Fantastic experience: I been going too this location for about 3 years. Each time I come in there is always a good vide in the office and provide a good customer service. Never push you into buying things. They do provide suggestions and ensure they take care of your teeth fever well.
Wow! Thank you for the glowing review! We strive to make every visit as comfortable andpleasant as possible. We can't wait to welcome you back!
Fantastic experience: This was my first dentist visit with them, great staff, excellent customer service, very informative, Ashley was my hygienist. She has a great personality and very friendly and knowledgeable in her field. Tina at the front desk is very polite and helpful with checkout and walks through the whole process. Excellent dentist office! Took my 1 year old daughter in today and they were very professional, amazing and gentle. Definitely recommended if you're looking for a dentist for your little one!
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank you for choosing us for your dental needs.
Fantastic experience: I absolutely love this dentistry! All of the staff are so nice and helpful, they really make you feel comfortable when getting any type of work done. Dr. Vega is amazing! Edith and Ashley the hygenist are also amazing. I would highly recommend this dentistry to anyone looking for a dentist to go to!
Thank you for the wonderful review! We're delighted to know that you had a great experiencewith us. Your smile is our motivation!
Fantastic experience: Had my teeth cleaned here and it was a wonderful experience. Everyone I met that day was so sweet and gentle. From X-rays to cleaning my teeth. Edith and Rick were really friendly and Dr.Vega was so sweet and detailed with explaining things to me.
We're honored by your positive feedback! It's a joy to serve patients like you who appreciateour dedication to excellence in dental care
Fantastic experience: If you are looking for an AMAZING dentist that cares and listens, look no further. I previously had a horrible experience at a different dental office, which caused me to avoid going to the dentist for an entire year. I came to Goodyear Family Dentistry scared and hopeless, thinking I couldn’t be helped. Goodyear Family Dentistry has been nothing but kind and attentive. They provided the patient care and reassurance I had been desperately seeking. They repaired fillings that had been causing me pain for over a year. They were gentle and patient. Thank you, Dr. Vega, for everything you do! And a big shout-out to all the assistants there as well!
Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations!Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: I had a recent visit to Goodyear family dentist, had a great experience, I was well educated on my teeth health by Mr Ricardo and the staff were really friendly. Highly recommend coming to the dentist office very welcoming
Wow, what a fantastic review! We're thrilled to have made a positive impact on your dentalhealth journey. Your satisfaction means everything to us!
Fantastic experience: Amazing experience from start to finish. Everyone there is very friendly and personable. I’ve lived in 5 different states and this is one of the best offices I’ve been to!
Thank you for the glowing recommendation! We're delighted to have exceeded yourexpectations. Your smile is our greatest reward!
Fantastic experience: It's been years since I been back to see a dentist due to dental anxiety and maybe even a case of dentophobia. I received terribly painful treatment throughout my childhood and teenage hood years. Unfortunately I can't remember the names of the folks that took such great care of me just yet but I will get that figured out by seeing them a lot in the near future. I will edit this review to drop names/job titles soon to show my gratitude to the awesome people that worked with me. This review is for the people out there that are like me, they're very gentle, compassionate, and kind! I can honestly say that I am looking forward to my next dentist visit.
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank youfor choosing us for your dental needs.
Fantastic experience: It was my first visit to Goodyear Family Dentistry. And my overall experience was awesome! From the atmosphere to the most friendliest staff I've ever seen in a while, In my case I came in for X-rays and a cleaning. If you have any issues or concerns they will address them with transparency and in a caring way. I think I've just found my go to Dentistry for life.
Thank you for taking the time to leave us a review! We're thrilled to know that you had agreat experience with us. Your satisfaction is our priority!
Fantastic experience: Ashley was super nice , professional and very gentle. I appreciate her caring service and explaining everything to me. She is the reason I will be back after my first visit.
Your kind words mean the world to us! We're honored to have earned your trust and loyalty.We'll continue to strive for excellence in dental care.
Fantastic experience: I would like to give a very huge and sincere thank you to the staff at Goodyear Family Dentistry. Omg, where do I begin! Ok Dr.McDowell wasn't doctor. I had to come in to get a tooth extracted and was extremely nervous and afraid. Although I am a 48 year old woman, I never experienced anything othere than a few fillings. She was very patient and kind , as I know I wore her out with the numerous questions I had. she was very attentive and made me feel so comfortable and re assured me that everything was going to be alright. Her assistant ( I call her my guardian angel Esther was so sweet and calming. I must have asked her over 20 times about what I would feel and if it was going to hurt and she was such a sweetheart . I just had to leave a review to assure anyone who is looking for the absolute Best Dental office in the Goodyear area of the Top Tier Service that I endured at my visit. I can not thank the team enough. another special thank you Tina The office manager and the beautiful ladies (The Dream Team) who also assisted in making sure I not only understood the maintenance after the extraction, but also for me together when it came to making upcoming appointments. From my paranoid and frantic call at the last minute (Paola) was so professional and sweet in making sure I would be seen within minutes of my call. The other ladies Karen and Adrie made me smile while also assuring everything would be fine and assured the recovery would be swift and " a piece of cake". I can not thank the Team at Goodyear Dentistry enough! Thank you everyone for helping me have a Spectacular experience and please keep up the good work! You are all very much appreciated. RaShawn H.
Your feedback is truly appreciated! We're thrilled to hear that you had a positive experience atour dental office. Thank you for choosing us!
Fantastic experience: I used to dread visiting the dentist, but this office goes above and beyond to make it a pleasant experience! Staff is kind and welcoming and the dentists are very friendly. I got treatment done by Dr. McDowell and her assistant Clarissa today and they were wonderful. Zero pain or discomfort!
Wow, what a fantastic review! We're thrilled to have made a positive impact on your dentalhealth journey. Your satisfaction means everything to us!
Fantastic experience: Everyone was so polite and helpful! Ricardo and Dr. McDowell were so patient and took the time to understand my needs and questions! The women at the front desk were such a pleasure as well! So happy I found Goodyear Family Dentistry!
We're so grateful for your kind words! It's a pleasure serving patients like you who appreciateour dedication to quality dental care.
Fantastic experience: My first time visit was amazing went in to get a second option and they told me I only need two new crowns and my crown I have now it hasn't been a year yet and it needs to be replaced and I have 4 cavity fillings so all this they got me scheduled for the next 3 weeks and I'm getting it all done before Aug 1st. It's really cool how they make your crowns there in the office you just got to give them at least 3hrs of your time. My Hygienist was amazing Magul was amazing also I normally hate getting my teeth cleaned and yesterday it was really nice that it didn't hurt well he was doing it. The office staff was amazing they helped me get carecredit so I could pay for all my stuff so I could get scheduled for everything yesterday. The dr was amazing to she was very nice and showed me which teeth needed what and why she said they needed it
Thank you for taking the time to leave us a review! We're thrilled to know that you had a great experience with us. Your satisfaction is our priority!
Negative experience: Be sure to ask plenty of questions about procedures and appointments. I felt very coerced about scheduling an appointment and could figure out why until I was made aware that appointment cancellations cost $50/hr. And when they ask if you would like an appointment card, take it! Their idea of text message reminders is having the bot/software send a text 7 min after your appointment starts. The Cherry on top is that when I asked the Dr. (Not Wheeler) About the mix up with the appointment, the response was somewhat dismissive... "Idk, that would be something to ask the patient connections dept" - Im paraphrasing but you get the idea. Stay vigilant out there. Every quack is trying to make themselves seem important especially with their time and money!
We apologize if our previous communication methods did not meet your expectations. At our practice, we place a high value on integrating advanced technology with personalized patient care. Our treatments are tailored not only to improve your smile but also to proactively address potential dental issues. You can rest assured knowing that our team comprises skilled dental professionals who deliver care in a welcoming and compassionate atmosphere. Please note that cancellation fees apply to ensure our scheduling runs smoothly and efficiently. Please call us and we will be happy to answer any questions you may have.
Fantastic experience: My First time here was wonderful! I loved the friendly atmosphere and staff! Ricardo took excellent care of me while cleaning my teeth and politely informing me that my teeth were fooked up and i need some further care The lovely receptionist Karen gave me a plan moving forward on my oral care journey, and I’m looking forward to returning so I can get back to having healthy and fully functional teeth!
Your satisfaction is our ultimate goal, and we're thrilled to hear that we've met it! Thank you for choosing us for your dental needs.
Fantastic experience: Came in as a first time patient I was impressed with the reviews so I decided to make an appointment as I am needing a place to regularly come to for my cleanings. I saw Ashley who was my hygienist she was so funny and sweet made my visit a fun experience along with Edith who took my x-rays and assisted in getting me started. I met Dr. Wheeler who was informative and has a good sense of humor. Adrie was helpful and kind when helping make my next appointment. Definitely recommend this dental office for anyone who is looking! ⭐️⭐️⭐️⭐️⭐️
We're so glad to hear that you had a positive experience at our dental office! Thank you for your kind words and for choosing us for your dental needs.
Fantastic experience: I was visiting my daughter's family when my tooth abscessed. Dr Wheeler and staff took me in and removed the infected tissues. Many thanks to a great team that assured a four day road trip back home went comfortably.
Thank you for the kind words, it was a pleasure meeting you!
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