My Community Dental Centers ~ Flint

Fantastic experience: The Flint office is welcoming & always goes the extra to make me feel relaxed & informed . They are a Professional group who makes you feel relaxed & welcome, not just another client. Can't imagine going elsewhere!

Fantastic experience: Haven't been to a dentist in years but everyone in this office made me feel at ease . I was treated with dignity and respect. I am looking forward to continuing my dental experience with this office 10/10

Negative experience: If I could give this business no stars I would. Andrea the manager is the absolute worst person to try to work with . I have been dealing with a broken tooth that has been infected for over a year . Last year when I came in fully insured they refused to do it because the pain I was in had my blood pressure too high so they sent me away stating they needed a doctors approval. Upon receiving said approval they scheduled me again when I got to the appointment my pressure was high again they said they may need to refer me to another place and never did. Fast forward to today I call to try to schedule an appointment I am told because I don’t have insurance I would have to pay them up front to be placed on the schedule and if I could not pay today then they don’t know the next time an appointment will be available. When I asked if I can be billed she said no it has to be paid up front like she couldn’t access the schedule without a payment first . I got off the phone with her and called GHP and confirmed that I have insurance through Medicaid called back and she refused to search my information to schedule the appointment. Now mind you I got off the phone frustrated with the resolve and callled another office who didn’t ask for my insurance or payment upfront when I explained the situation, they happily added me to the schedule for tomorrow without hesitation. My community dental needs to do something about their management team she was unprofessional and very dismissive. Not to mention the last time I called she hung up on me then refused to answer the phone and said “we have caller id so I’m just going to ignore you”

Fantastic experience: Doctor Pringle is one of the best dentists I've ever seen in my life. She makes you feel so cared for and does everything she can to help your smile. I'm forever grateful for my community dental of flint!

Negative experience: I HAD A TERRIBLE EXPERIENCE WITH THESE PEOPLE. NEVER AGAIN! Take my advice, avoid them at all cost.

Fantastic experience: All the staff here are great, friendly and fun. I have a lot of high anxiety at the dentist but they always try hard to make me feel at ease. Yesterday I had a fun sing along before we got started with Dana and Dr. Pringle. I can't sing for sh!+ but had fun laughing before my fillings started. YOU'RE ALL JUST TOO GOOD TO BE TRUUUUEEEE and you're simply the best! Better than all the rest

Fantastic experience: I've been coming here for a long time how. It's always a great experience. I saw Dr Pringle today and richelle and Dayna.They kept me laughing while doing my fillings. I definitely recommend this place for anyone with high anxiety. They really keep you calm and in the loop of what's happening.

Negative experience: Went here for a cleaning bc my regular dentist was scheduled out a bit further than I wanted to wait. Everything went well with the cleaning, even though I had to split the xray and cleaning into 2 separate visits which was weird to me but whatever. Was told I needed a filling, first ever cavity, didn't even know I had one. Got the filling and now I have pain and sensitivity on that side of my mouth which I've never had before. I can barely bite down or eat!

Positive experience: Poor phone system or underemployment can't get to answer phone, they canceled my appointment by TXTi got a hold to find out why and they waited till day before appointment to cancel, texting to cancel someone in great pain is a bad practice they need to change. My doctor miss read the form and sent fax to voice line but received verification fax had been delivered. Service did improve however! But if VM system can accept a fax why does no one check it

Negative experience: The rudest place I’ve ever heard, not my experience but my sibling, not professional and poking fun at their condition, you’re a dentist you’re there to fix peoples teeth not make them feel bad for it, crap dentist and service.

Negative experience: My stepson is disabled. We were told they deal with disabled people. We scheduled a appointment only to be referred to another dentist. Didn't understand why since they didn't do exray on son.

Fantastic experience: I have Bell’s palsy and have been to a few different dentist offices that made me feel guilty for not being able to open my mouth wide but NEVER here. This is the first dentist office that really accommodates my health issue and makes me feel ok.

Positive experience: I've had a cleaning and an appointment for filling. They are booked far out for cleanings but I got lucky and there was a cancellation so I was able to get in months early. The staff is great, wait time to be called back is minimal and they are thorough and efficient. Highly recommend this dentist. They have a new digital scanner for getting crowns and partials, bridges etc and it matches my tooth perfectly and my bridge fits perfect as well.

Negative experience: I wouldn't recommend this place to anyone , I got my teeth cleaned while back the lady came in and cleaned it and when they checked out everything she was like yeah someone else clean it mama u clean it my teeth, and iwanted a teeth pulled recently my Dr. Fax paper work so it can get done, I called the office she's like u need cavities done I told her I don't want any cavities done because you guys did one and split my lower teeth , she's like in order to still continue with oral health care and be a patient here u must get teeth cleaned , I told her iwant my teeth pulled she was like a surgeon has to contact you I said good IWill wait she was quiet it's like you guys have the paperwork from my Dr .why are withholding it and not doing anything I ask., then I've been getting constant text messages from there wait list Make appointment or they make one and expect you to respond , it's like I don't have a car in order for me to get to the dentist I gotta use public transportation and it's not cheap

Fantastic experience: We love MCDC :) Dr. Pringle and Dr. Korona are always great with our 4 yr old and he says he actually “yikes” the dentist cause they get “all the buggies off my teeth and give me treasure toys!” lol Staff is always great and they care about their patients! Highly recommend :)

Fantastic experience: Would recommend taking anyone, adult/child, here. They have done great with my entire family.

Fantastic experience: They are great everyone is nice and friendly and they do a good job most definitely a five star

Fantastic experience: Wonderful! Everything from the people to the atmosphere was just wonderful! The reception ladies are so sweet and polite, instantly made me feel welcomed. Jessica did my X-rays and cleaning and was very sweet, she was gentle and got the job done and was easy to talk to as well as patient. Dr. Brian was very nice, not pushy or rude about the condition of my teeth! Nicely greeted me and informed me of what we needed to do after examining my teeth. Office was clean, calm and quiet(little bit of chatter as expected but nothing over the top) I had not been to the dentist for a couple years as I got very busy and had a very poor experience with the dental office I had gone to before so when I was referred here with high recommendation I took the chance and I’m so glad I did! It is so nice to find a good dental center that will take care of you and try to get you back in quickly to take care of anything that needs to be fixed. Thank you, I’ll be back!

Negative experience: My fiancé came here in hopes that the dentist could help and fix what the old dentist messed up. WRONG. My fiancé now needs 2 root canals AND now might have to get their jaw broke and repositioned. The fillings they did were MASSIVE and even left one undone.

Fantastic experience: Clean office and friendly staff. I was able to have a tooth looked at and filled same day! The waitlist openings that they send for sooner appointments are amazing and really help to get your dental care done sooner.

Fantastic experience: I was looking to update an old 5 start review but somehow it got deleted. Special shout-out to Andrea who I have had a few conversations with and she’s always super polite and caring. I think she’s the office manager. After finding out I had a few cavities I came in to get them filled. Some miscommunication happened and I ended up getting silver fillings. I was very sad and immediately started crying when I saw them. The staff was so nice and my hygienist went and got Andrea who came up with a resolution super fast and validated my feelings. The silver fillings were done nice. The dentist and hygienist/ assistant did a great job on them I just did not like how they can be seen once I opened up my mouth. The dentist even offered to replace them the same day I just did not have time. I got the tooth colored fillings done the very next day I was free and they are exactly what I wanted. Andrea made sure to give me a different dentist who is rarely in the office but he also did a fantastic job along with the hygienist/assistant. I can tell the whole staff cared and felt bad when I started to cry and that really meant a lot to me. This is the first and only issue I’ve had between me & all 3 of my boys being patients in the office and it was resolved with respect and quickness which I really appreciate. I love having a dentistry home I feel respected and cared about. My teeth and my kids teeth are very important to us and each patient’s experience is very important to the staff here. All around wonderful, turned my tears into a smile. Also s/o to Dana who readjusted my bite after my fillings (sorry to everyone else y’all were awesome too I just can’t remember everyone’s names )

Fantastic experience: This place is the absolute best with children and adults. My daughter had another cleaning today and she was so excited to go to her appointment because how welcoming and great they are.

Fantastic experience: I haven't been to a dentist in a while had an emergency and went here. By far the most comfortable place I've ever been around here. Staff was great.

Fantastic experience: Pleasant visit as always! I arrived at my appointment, my maximum wait was approximately 5 minutes. Both the Dental Hygienist and Doctor were awesome. On a scale of 1 to 10. The experience was definitely a 10!!! I highly recommend!

Fantastic experience: This facility is so friendly. From the front desk girl, to Rochelle the dental tech to Dr. Korunna. They made me feel welcome and relaxed. They made sure I was comfortable and I didn’t white knuckle once in the chair. I would recommend this office to everyone. They are AWESOME!!!

Fantastic experience: Seen on time. Very friendly staff. Clean waiting room, bathroom, and exam area. They did not rush through my appointment instead they took their time to answer any questions and explain everything in terms that were easy to understand. I was able to get in for my first appointment within a month and then every two weeks after my intial appointment until the end of my treatment was completed. Definitely worth the 2 hr drive one way for the dental work i had done. Highly recommend MCDC! .

Fantastic experience: My Community Dental Centers provides excellent service! I am very happy with the staff and the happy environment when I come in for my appointment, everyone from the receptionist, hygienist and doctor are very professional and straight to the point! Love the little bag I get afterwards.

Fantastic experience: Staff very nice, answered all questions clearly. Plan of treatment precise, minimal wait times. Best of all - painless!

Fantastic experience: Great place, they do smooth quick and clean work and listen to concerns you have. I have gone to 3 different dental offices and this is by far the best of them.

Fantastic experience: Very welcoming office ,the staff was awesome I had to take my 8 month old with me due to last min sitter cancellation and the staff was amazing with my son they were very patient , attended to my son while I got my cleaning done and were very friendly and helpful , the X-rays went very well also and the cleaning as well everything was explained very well definitely recommend (:

Fantastic experience: The front office staff are ALWAYS so friendly, Jennifer has the best costumer service and Lauren and Andrea are so sweet. And Kali did such a great job on my teeth. I love it there.

Negative experience: I have never been treated so poorly. I paid cash to get treatment that was unnecessary. I wasn’t listened to when making my appointments and have had to go to the office and waste my time.

Fantastic experience: I was amazed...I felt comfortable as soon as I walked in.The office staff was so friendly. I went in for a cleaning and issues with an infection. It was the first time in years my teeth actually felt like they got cleaned! Dr. Pringle is awesome.she actually took the time to listen and explained every thing.The only minor negative comment is that they don't do root canals on molars. I'm sure there's a reason..lol

Fantastic experience: My experience with this company has been very helpful for me. I was treated with very nice dental assistance, Kaley was very nice and attentive to my needs and made me feel welcomed and comfortable. I will recommend this Dentistry to anyone. I will be back again for whatever I may need done. Thank you Community Dental Center. Elmer Jones

Fantastic experience: My first initial impression with my first appointment I would have to say I was very impressed with this office. The staff were all very friendly, & very inviting. I felt welcomed, and very much comfortable. The seating in the waiting room was also very pleasant & the wait time was pretty quickly. I really liked how I was treated. The Dentist was also very kind. I will continue ahead with future appointments at this office.

Fantastic experience: Very awesome dentist office. Everyone was kind and polite. I didn't have to wait more than a few minutes and was in and out within an hour for my xrays and teeth cleaning. The dentist was very kind and thorough while looking at my teeth/xrays and the assistant did a great job cleaning my teeth and answering my questions. The office was also up to date with equipment and clean. Very happy with going back.

Fantastic experience: Very friendly and efficient office staff. Always on time with my appointments, and always takes the time to explain what's needed to be done. Dr. Korona is very efficient.

Fantastic experience: It was my son’s first time to the dentist, everyone was super friendly. We got back quickly, they offered tips to help me with his brushing when asked, but were encouraging. They also sent out several reminders for the appointment and a link to paperwork ahead of time to speed up the appointment, which I was grateful for. I can’t think of anything that would have made it better, it was a great experience.

Fantastic experience: The staff is very welcoming and pleasant. Dr. Pringle is very kind and thorough, I appreciate being at an office that appreciates their clients.

Negative experience: I’m not at all pleased with my experience. I went in for a new patient visit.. end up with a cavity which is fine. They go in to fill in and I tell them I want WHITE filling, the tech continues to push for me to have silver…. In order to not get upset after her trying to convince me white isn’t good for me.. they put in the silver. Now fast forward I have a dental appt and the dr tells me my filling is chipped. The tech did the filling very sloppy. So I asked for it to be taken out. I have to pay out of pocket fine. Now this same tooth is still giving me an issue and I can’t eat.. but now I can’t see them for a week….. staff is very friendly but I don’t like certain situations when I’m the customer. Do what I ask, I didn’t ask your opinion on why white or silver is right, I told you wanted I wanted.

Fantastic experience: Very clean, friendly and competent staff. My only issue would be that after I had a crown put on it feels like it's too long. When I called to make an appointment to have them look at it she said that that it would be considered a walk in appointment and that I would have to be there at 8:00 a.m. and that they only take three a day and that my wait might be long or it could be short. Overall I am very pleased with the staff and their knowledge and how I am treated there.

Fantastic experience: Haven't been to a dentist in a very long time, I finally got insurance and decided to give My Community Dental a try, and they were absolutely amazin! Got me in and out very quickly, everybody was so nice and friendly, and we set a treatment plan for fixing my teeth within a few weeks. Definitely recommend going here!

Positive experience: Always a good experience. I’ve been going here for two years now and they have been great with helping get my tooth removed and keeping up on regular scheduled visits. The staff are very nice.

Fantastic experience: I have been extremely happy with each visit, all staff are knowledgeable and friendly. Dr. Pringle is just amazing. I would definitely recommend this dental office.

Fantastic experience: This is the best dentist I ever been too if you care about your check them out Jessica made sure I was comfortable through out the process I highly recommend

Fantastic experience: This dentist is the reason I will even go to a dentist. Caring patient and good at her job. I have severe dentist anxiety and she works with it. All the girls are great and the front desk is now amazing!

Fantastic experience: This was my first dentist appt. in like 6 years. The staff was so nice and friendly! I am so happy I was able to find myself a dentist that accepts my insurance and is a clean and kind office!

Fantastic experience: MCDC gives great service for our dental health! The staff are amazing and knowledgeable, especially Sarah the hygienist! Love going here!

Fantastic experience: I was very pleased with my dental appointment. Dr. Pringle and her assistant were very courteous and respectful of my Comfort during my visit today. Thank you

Fantastic experience: Love this dentist so much! Took my son here for the first time last week and it’s one of the best dentists we have been too!

Fantastic experience: Dr Pringle is absolutely amazing as well as everyone else in the office I love the atmosphere and even though I have A kid that suffers with severe anxiety when it comes to the dentist, I feel like all the people in the office make it a little bit easier for him. He gets a little bit better every time he goes overall I love this office.

Negative experience: The employees are friendly. I'm sure my issues are because I have state insurance. Had a couple fillings, as soon as I walked out I felt one of my teeth were sharp, no contact when flossing and they were silver (i wanted composite). My teeth were in more pain after they drilled on them (even breathing in caused sharp pain) I made an emergency visit a few days later to have the sharp tooth looked at that was causing me pain, came back that same day to have it redone.. get told I'm ready to go, I say "it is still sharp"... the assistant looks and as she's in my mouth she says "so what it looks like is you came in for 1 tooth and he drilled another".. I starting bawling my eyes out while they were still in my mouth and was told to make another appointment to get the other one redone.. when I looked in my mouth with a dental mirror it looked like the filling didn't go all the way to the surface and the sharp piece I was feeling was my drilled tooth.. they shaved my tooth down to the bad filling instead of the filling going to the surface. Also i was trying to ask for composite, Was told that wouldn't work and silver is better (if silver is better why am i back a week later to get it fixed).. didn't even let me speak really because if insurance was the issue I would have paid.. they also tried to manipulate me like I was the one who caused my fillings to be bad.. then when I spoke about the pain and how sharp it was I was told "it's fillings it's going to feel different " like i don't already have a mouth filled of fillings, this pain was different. the assistants did the fillings both times. Last time I heard the assistant saying to another "he just begged me to do this filling".... the pain was so bad I went to a dentist in Rochester hills.. to get one tooth redone for A THIRD TIME and getting the original tooth I made the emergency visit for fixed...he was flabbergasted with how bad the work was.. not only was there EXPOSED spots that should have been covered there was DECAY UNDER THE FILLINGS I JUST GOT AT MCDC.. I got composite and you know what? Breathing in does not hurt anymore.. they ran my insurance what? 3-4 times for fillings that were not good work not including first visit.. I was so relieved to hear my pain wasn't in my head and I'm not crazy Also there were a couple other fillings this place didn't tell me about.. maybe that's their thing.. getting you in quickly and out just as quick the quality isn't there (well maybe it is if you have better insurance) . I had so much anxiety from this encounter I didn't even want to make this review but was reminded regardless of my insurance I am a human being

Fantastic experience: I am SO HAPPY with this dentist office! This was my first visit there. The Hygienist Kailey and the dentist Dr. Pringle were very gentle and kind. I went in there nervous and upset, and I left relaxed and confident in their skills. Its clean, the Receptionist was friendly and helpful. I would highly recommend this place. They also accept medicaid for adults, which now covers crowns and other things. Update 08/25/23 I am a coward when it comes to dental procedures. Today I got a back tooth filling and have to say, Ms. Dr magic hands Dr Pringle was so gentle I literally did not feel the shot. They would do great with kids. I love this dentist office. Its always a pleasant experience going in there. Update- I have now gone there several times and has major work completed. I am very happy with their service! Update-- just went again. I really like this dentist office. They are all really nice in n that office. Still recommend them!!

Negative experience: I don't have insurance so I had to pay out of pocket. They made me pay days ahead of my appointment which cost me $115.00 for a cleaning and X-rays. That was fine. I also had to wait months to get in. That was ok too. When I showed up for my prepaid appointment, they took me back and started the X-rays immediately. It was only after the X-rays that they decided to take my blood pressure. Mine was high. 140/110. My blood pressure is a little high anyway but when that cuff goes on it gets higher. The hygienist said not to worry; they can take it up to 3x. We just had to get the diastolic down to under 100 for them to do the cleaning. They took it twice more but that number would not go below 100. They refused me service. They said I had to get a clearance faxed from my PCP office in order to reschedule and when I come to the appt again, if my BP is too high, they would send me packing. Again. Naturally, I wanted my money back. They said they could only give me a partial refund since they did the X-rays. What good do X-rays do me without a cleaning? they said I should get back around $70 of my original $115. I looked at my bank activity over the next few days and got nothing. I called and spoke with billing. She said it would be another week. It's been a week since then and I still have not gotten anything. I am out $115 and months of waiting, plus time off work to go to the appointment. I had never heard of a dentist office taking BP until then. If I could give them zero stars I would. They stole my money. *Update: the day after I posted this I received a partial refund. I am still not amused with this whole blood pressure thing. I have never had a dentist check my BP until this visit*

Fantastic experience: My first appointment was today! 10/10 would recommend. Everybody from the front desk check in staff, to the dental assistant, Doctor and the check out staff were amazing! Very efficient and made sure everything was clear. Thank you guys so much!! See you soon

Fantastic experience: Wonderful and caring office that will do everything they can for you. Rychelle is a fantastic assistant that was always checking on me to make sure I was comfortable!

Fantastic experience: I lost a crown at the most inconvenient time. Not only wea My community the only dental office who could get me in immediately, they treated me excellent. The entire staff from the front desk to the DDS were 5 stars!!!!

Fantastic experience: If I could give 10 Stars instead of five I would that's how wonderful these people are. The staff and the dentist are just amazing. Very professional and thorough. Made sure I understood the treatment plan ahead of time.

Fantastic experience: Very pleasant and orderly staff willing to help and answer any questions you have! They took my appointment on emergency and were able to get me in and looked at very quickly!

Fantastic experience: I'm not a fan of the dentist, but this facility has made each experience pleasant. The staff and doctor are incredible and mindful. Highly recommend- they helped immensely getting over some fears.

Fantastic experience: Dr. Pringle is the best dentist ever. She takes time to explain everything she is doing. You don't even feel her numbing your mouth. The staff is friendly and all work well together like a team. You can just tell it is a well run office. They all feel genuinely happy to help you. I feel in good capable hands here and I am a scaredy cat. Thank you!

Fantastic experience: Very friendly staff I was a walk-in early in the morning they had me right in and right out. The doctor was very nice and efficient. He gave me really good advice on how to move forward with keeping my teeth in good health ....

Fantastic experience: Thank you for helping me regain my smile back! I cried in the office after my 2 front teeth were fixed today! The staff is gentle and compassionate. I love this practice! Don't hesitate, make an appointment today!

Fantastic experience: My Community Dental Centers, Flint gets me in quickly every time I visit. Dr. Sherry Pringle, D.D.S. and her staff are always attentive to my needs. They give me a detailed explanation, and listen to my input to take care of me quickly. They communicate via phone, emails, and texts making it easy to stay current. I also love that they work with my insurance so it never costs a penny.

Fantastic experience: My experience at My Community Dental Center was very professional. The work that I had done was very satisfactory. They made it as comfortable as possible for me. I will definitely recommend My Community Dental to family and friends.

Fantastic experience: Great service. Quality work. I’ve had cleaning and exam, filling, extraction and crown prep and all of their work has been A rated. Thanks you guys !

Fantastic experience: I hadn't been to the dentist in over 10 years and was very scared about my appointment today. Everyone at this office went above and beyond to make me comfortable. The dentist answered all my questions and I couldn't ask for a better Dental practice to take care of my teeth. I have worked over 20 years as a practice manager and from the receptionist to the dentist it was a great experience! Thank you so much for taking your time to make me feel comfortable and educate me about my dental issues! I can't wait for my next appointment. Jenn

Positive experience: Jennifer and Lauren, the desk ladys here were very kind and empathetic towards me. It can be very frustrating waiting for MCDC scheduling. All of my appointments are scheduled 6-8 months apart and I have a very severe treatment plan. My teeth are chipping and decaying more and more in between visits. :/ aside from that, the doctors at MCDC are very good. I just wish they had more availability:/

Fantastic experience: I went in for my first teeth cleaning and check-up in a long time. The dental hygienist was nice but professional and the dentist, from the little interaction we had was the same. I highly recommend MCDC as shown by my rating.

Fantastic experience: Dr. Pringle and her staff are the absolute best. I have HIGH dental anxiety and they always try to make me as comfortable as possible. Wouldn't go anywhere else for my dental work. Thank you Dr. Pringle & staff

Fantastic experience: It's always a good visit coming here. Everyone is very nice and gentle. They go out of their way to help you. I feel well taken care of here. I'll always recommend My Community Dental!!

Fantastic experience: I absolutely love this place! First time there! Yeah, I had a high BP and was nervous, but they cleaned my teeth, and where really informative! Can't wait to go back for the couple of fillings and partials!! First time in forever, I felt like I was treated well with having medicaid! Second update after having fillings! Absolutely amazing!

Positive experience: I have been holding off to write a review because as a local guide, I wanted to make certain it was a fair review. I'm assuming all the 5 star reviews is because the office staff is top notch! Jennifer, the woman who answers the phones and schedules appointments is fantastic. 5/5 For the receptionists. My husband originally went in with tooth pain and a tooth that needed to be pulled in December ('23). He was sent home and given amoxicillin with a new appoimtment for Feb. Of course the antibiotics had run out and it was infected again. His second appointment he was sent home again without the tooth being pulled, with a second round of antibiotics. His third time going in, the amoxicillin hadn't taken care of the problem. We paid $250 & the dentist was not confident to pull it with the infection and sent him home to take Clindamycin and scheduled to return for the tooth to be pulled. His fourth time scheduled to go in for the SAME TOOTH, I received a call that they had an earlier appointment available if he would like to come in earlier. I told them he was at work, but he would be there for his appt at 3:00. I received a call back that Dr. Pringle's other afternoon appointments had canceled so she would be taking the afternoon off and needed to reschedule. This is when I became frustrated and said "So he's supposed to live on antibiotics and in pain so she can cancel to have the afternoon off?" THEN we were told upon further inspection she wouldn't feel confident pulling the tooth but she would order in another antibiotic until the dental surgeon calls us to schedule an appointment. That dental surgeon has never called us. So my husband is currently living on antibiotics and in pain and has been for months because Dr. Pringle wanted the afternoon off. Also cleaning appts must be made like 6 months in advance. I can not, in good confidence, recommend this office.

Fantastic experience: So happy with this practice! I needed extensive work done and was super worried I would have to lose more teeth but they were able to save them all & even got me partials for the 2 missing I came in with! All staff members were friendly, courteous and professional literally every time (I was there a lot lol). I work in healthcare and can say they check all of my boxes on what I look for. Thanks for the great work!

Fantastic experience: There patience with me was vary nice and let me take a brake with my bad tooth that they pulled and then continued to pull the rest when I was ready thank you for that I'm feeling much better now too

Fantastic experience: They were gentle and friendly. They do beautiful work. I got a Crown and it looks excellent . I highly recommend them for your Dental Experience.

Negative experience: My review is regarding the clerical/billing. I don't have a review for the office/providers because I was denied an appointment. In September 2023 I called to schedule a new patient appointment for a exam and cleaning. The soonest availability was for late January 2024. This wasn't a problem because with my insurance there is next to no one in the area that accepts it. I went through registration (personal info, insurance info) during the call and was told everything was all set. I was also told to expect a text message to confirm the appointment about a week prior and to be sure to confirm once received or otherwise it would risk the appointment being canceled. Flash forward to January 2024 - I received the confirmation text as told and confirmed. Great!, I thought, everything's going as I was told and I'll be so glad to get my teeth cleaned next week. BUT on Friday January 19 I received a call from them stating they were doing "insurance verification" and that my insurance only covers x-rays every 5 years and the last time I had dental x-rays was 3 years ago. They stated they needed me to get the x-rays emailed to them by Tuesday January 23 morning (for the appointment on Wednesday January 24) or if they didn't receive them by that time, I would have to pay $80 out of pocket for new x-rays. I called them back today Monday January 22 (I tried on Friday January 19 (same day they called) but the office was closed)) and without being able to get them the x-ray copies nor pay the out of pocket, the only other option given to me was to cancel the appointment. I made this appointment 4 months ago, however, they didn't request the medical documents until right before the appointment, giving me only a 2 business day time-frame in which to do so (they called on a Friday; wanted records by Tuesday morning). I can appreciate and understand them wanting x-rays to be informed of my dental health/history. However, I'm not currently having any issues, so I shouldn't be forced to have new x-rays when they're not even warranted. Besides the out of pocket cost, you also get radiation exposure (which even though small is cumulative over time). If they had the capability to see that I had x-rays done 3 years prior, couldn't they have done something on their end? Or, at the very least, they should give patients more time to get the records. Depending on the clinic (and hipaa) 2 business days really isn't enough lead time to obtain records (even if it's accepted via email/electronically). Most doctor offices request 72 hours (3 days) minimum for Rx refill requests. In my case, my previous clinic refused to send the records via email and stated they don't ever send them digitally/electronically. They gave me the run around about even obtaining my records (both in person and fax to new clinic) so I was unable to get them, through no fault of my own. When explaining to My Community Dental about my previous clinic refusing to help me in obtaining my x-rays and not having $80 for the out of pocket cost for new x-rays (nor even needing new x-rays), My Community Dental Center offered no other assistance than to cancel the appointment. Now I'm beginning to think it might be a blessing in disguise as this place seems to care more about profit than patient care or safety.

Fantastic experience: They are very professional, courteous, polite, caring, and it was a great experience. Even with being in so much pain, they make you feel comfortable and at ease.

Fantastic experience: Amazing team!!! The staff is friendly and professional. The Dr and dental assistant Rochelle went above and beyond to accommodate me. Im so grateful for my experience with this office and it's team!!!

Fantastic experience: Professional caring and personable. Very attentive and I wouldn't go anywhere else. The crew is awesome Dr Pringle is priceless. Make me feel like part of the family every time

Fantastic experience: Mis rychelle is the best talk to my son so his blood pressure wouldn't go up. Talked to him all the way through. Very nice Dr korona was very good I love this place you feel like your at home every one is so welcome an friendly.

Fantastic experience: I am very happy with My Community Dental Center in Flint. They take care of all my dental needs efficiently and keep me informed on what they are doing. The staff are friendly and polite. I would recommend them to anyone.

Fantastic experience: My Community Dental has been a great experience for me. 5 stars all the way, especially when I had a tooth that was causing some additional problems. Rychelle’s vast knowledge of the dental world, years of hands on experience, and caring personality is what will be keeping me coming back. Check them out!!

Negative experience: I had to update to give 2 stars because they filled my first cavity good. I was just there last month 9/2023) for fill ins and I still can't eat anything really. Very terrible job. The pain is so bad they gave me pain meds and sent me on my way. I will not be going back

Fantastic experience: It was great! I really appreciate the workers here! They were so kind and patient with me. Made sure I was ok the entire time! Thank goodness for them !!!

Fantastic experience: Always clean, nice, no long wait time and there isn’t a lot of people. Speedy precise treatment, they’ll ask you what do you want to do and make sure anything you get is covered by your insurance or if there is an update on your insurance. Love the staff very friendly and great with kids.

Fantastic experience: Very pleasant and funny people to be around and work with. I'm not a big fan of getting dental work done. But they will help you the best that they can. Only gripe is I wish they had basic cable. :

Fantastic experience: Outstanding, compassionate, friendly, helpful, professional, and thorough. Am extremely happy with this office. Got my son in the next day, made a plan and am very pleased with our entire experience. I don't leave very many reviews but they deserve five stars plus!

Negative experience: The worst customer service I've experienced in a while. Don't move an appointment to accommodate them. They're rude & I will never go back. I tried to discuss my issue with the office manager and she was just rude for no reason. Maybe if they explained procedure instead of using it as a threat, they'd have better days. I also tried to talk to the main office & it got me nowhere. The dentist didn't do good enough work to be talked to like I'm a child in trouble.

Fantastic experience: As always, friendly, courteous and efficient! I showed up two hours early by mistake, and they fit me in and got me out. Also helping my wife find a surgeon who can help her with some difficult procedures.

Fantastic experience: Very nice & answered all my questions. I was very nervous seeing the dentist. They really helped me through that. Ya'll definitely have a long time patient & just recommended a friend to ya'll.

Fantastic experience: I ended up having to do an emergency walk-in. Despite the inconvenience everyone was professional and friendly. Both Dr. Brian and Ms. Shay we’re both amazing. I don’t handle needles well, but they quickly created an environment that reassured me. I don’t recommend having cavities but I do recommend you come here for proper visits! 100000/5 stars⭐️

Negative experience: The office was clean and staff friendly, however they referred me to an Oral Surgeon terribly did two extractions I was left traumatized from. What finally pushed me to look elsewhere for a Dentist is they cancelled my appointment because I didn't confirm my appointment the day prior. I never cancelled it but they took it apon themselves to and when I showed up they told me I wouldn't be seen. That to me is ridiculous.

Fantastic experience: My Community Dental office in Flint is OUTSTANDING! It was my 3 yr old daughters first time at a dentist and everyone was lovely. The hygienist and Dentist were AMAZING with her. They made her very comfortable and had her laughing the whole time. They took their time, explained everything they were gonna use on her and what it was for. She is already ready to go back! I also am a Patient and they all were just as kind and friendly with me. I HIGHLY Recommend this dentist office.

Fantastic experience: I just love how they really care about every patient and their needs when it comes to their teeth. They actually take the time to answer questions and concerns from each patient. I am so pleased with their dedication to keeping patients satisfied and wellbeing!!

Fantastic experience: They give Quality Services. From the front desk, to the back in the chair. The Assistant, very Professional.The Dentist in the inspection of my mouth, she was very Professional, courteous, polite. They all were was very Pleasant. I have always enjoyed the Service since I became a patient of the Community Dental Center. I am very glad that my last Dentist stop excepting my insurance, and I selected Community Dental Center. And I really love ❤️ that they see that your last name was placed on the upper and lower dentures. They are the best Dental Office, that I have ever experienced. God Blessed all the entire Team, and the Company.

Fantastic experience: New patient registration was so easy and fast. It took less than 5 minutes from start to finish. Less than a minute hold time. Very happy with the new patient registration. So far great experience!

Fantastic experience: Beautiful clean office. My hygienist Jessica was great! Dr.Woods/Pringle was very nice and thorough. Lacey is phenomenal! They answered my questions and I had a good experience. The office girls are extra nice...I don't feel nervous or anything in their care.

Fantastic experience: As a patient with medicaid it is very difficult to find a dentist that is "good" in the area. Well this place is GREAT! I've been going to the Flint location for almost a year and have had awesome experiences every time. I love the Dental Hygienist I see there. She does a great job making you feel comfortable. Highly recommend this location!!!

Fantastic experience: As someone with lots of anxiety and sensory issues, this dentist office is amazing. They were great with the cleaning, fillings and the everything. The dentist Bryan and my favorite person Rychelle were the best to work with!