Piedmont Dentistry - Charlotte Dentist
Information about Piedmont Dentistry - Charlotte Dentist
28213, Charlotte
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-17h
- wednesday: 8h-15h
- thursday: 8h-17h
- friday: 8h-13h
- saturday: (closed)
At Piedmont Dentistry, Dr. Gabrielle provides exceptional dental care, focusing on personalized treatments for every patient. As a skilled African American dentist in Charlotte, NC, Dr. Gabrielle offers a comprehensive range of services, including cosmetic treatments like teeth whitening and white spot correction after braces, restorative options such as dental crowns, dental bridges, dental implants, root canals, dental fillings, and teeth extractions. Whether enhancing your smile or addressing oral health concerns, our team is dedicated to delivering top-quality dental care. Visit us in Charlotte, NC, near the University area. We proudly serve Charlotte, East Charlotte, Hickory Grove, Reedy Creek, Silverwood, Eastway, and Harrisburg, NC!
Our comment from Best Dentists Club about Piedmont Dentistry - Charlotte Dentist:
Piedmont Dentistry is highly regarded for its exceptional customer service and friendly atmosphere. The staff creates a welcoming environment that makes patients feel comfortable from the moment they walk in the door. Many users have praised Dr. Gabrielle Williams and her team for their professionalism, attention to detail, and genuine care for their patients. Highlights from numerous reviews include:
- Kind and personable staff: Patients consistently comment on the warmth and friendliness of the entire team, making visits feel inviting and pleasant.
- Thorough explanations: The dental professionals take time to explain procedures, ensuring patients feel informed and at ease.
- Exceptional care for children: Parents express satisfaction with how their children are treated, highlighting the team's patience and kindness.
- Proven expertise: Many visitors have noted the skillfulness and thoroughness of the dental hygienists and dentists in providing quality care.
- Commitment to patient comfort: Several reviews mention how the team is attentive to individual patient needs, especially for those with dental anxiety.
Overall, Piedmont Dentistry stands out as a top choice for dental care in Charlotte, with many patients expressing their intent to return and recommend the practice to friends and family.
Services and Treatments
Piedmont Dentistry - Charlotte Dentist: Reviews
Fantastic experience: Very kind, personable staff that made a wonderful first impression. Highly recommend if you are looking for a new dental office!
Fantastic experience: Today was another pleasant visit to PIEDMONT DENTISTRY. The staff is great. When I walked in they all looked up at me with a welcoming smile. Dr Gabrielle Williams is wonderful. I had a good cleaning today by Aliyah and Dr. Williams did the follow up for my dental implant. I mean, I'm so happy with this place; four of us siblings now come to her and I've just recommended her to a friend. Another great day at PIEDMONT DENTISTRY!
Fantastic experience: I always have a great experience at this dentistry. Each and every one of the staff are so kind and customer oriented! Definitely recommend.
Fantastic experience: Been a patient of Dr Williams over 10 years and must I say her and her staff never disappointed me. Always professional, informative, compassionate service. This practice as a great example of passionately demonstrating loving what you do.
Thank you so much for the kind words. We want to be the very best!
Positive experience: Easy process. Great staff and Dc
Thank you so much for the feedback!
Fantastic experience: This has been my best dental experience since living in Charlotte 22 years. Dr. Williams and the staff are so welcoming and walk you through everything which for me even included my anxiety. I am happy with recent dental work that has changed my smile and my confidence. I have no complaints
Thank you so much for the kind words
Fantastic experience: Treated nicely, fair and good. My first time going to the dentist in years and I literally enjoyed the process
Fantastic experience: I had a great experience at Piedmont Dentistry, I mean the whole staff was very friendly, welcoming, and professional. I was very nervous at the beginning, but everyone in the office today put my mind at ease. They were very knowledgeable, explaining my dental treatment plan. I look forward to working with the team.
Negative experience: This dentist wasn't a good fit for my family and me. While it was clear they were trying to be pleasant, it left me with an unnerving feeling rather than a positive one. Like some other reviewers, my husband and I also felt pressured into making immediate decisions and signing up for thousands of dollars worth of treatment on the spot. Don't get me wrong, the work was necessary — we've since seen another dentist who confirmed that. However, our new dentist didn’t pressure us or try to rush us into signing up for a credit card on the spot. They worked more closely with my insurance to reduce the costs and set up a plan to phase out the treatment safely, so we wouldn’t have to pay everything at once or risk delaying needed care. While this dentist did make an effort to be extra pleasant, it didn’t feel genuine — it came across as money-driven. And because of that, unfortunately, it just wasn’t the right fit for us. But I do appreciate their time.
At Piedmont dentistry, we recognize that timely treatment ultimately saves patients costs in the long run and delaying treatment can cause problems to get worse. We apologize if our insistence on getting treatment done in a timely manner causes upset. We genuinely do care about what’s best for patients.
Fantastic experience: I am glad I found Piedmont Denistry. I needed to see a dentist due to an issue. I love all the staff I have encountered so far. The process was seamless being my 1st time and everything explained. My 1st visit was 11/18/25 and my 2nd appt was 11/24. I look forward to my next visit.
thank you so much for the kind words. we really appreciate you and that you trusted us with your smile.
Positive experience: This dental office is over charged, more than Delta dental standard insurance will cover. It didn't expain or give estimate before the appointment. even with cleaning. we have to pay $135 out of pocket. Update: This situation would be better or never happened if I was aware of the service is out of network before my daughter's appointment or procedures. I understand this insueance issue is frustrated for both the dentist and I. After reaching out to the billing department, I really appreciate the dentist called me back and took her time to explain to me and offered 10% discount on my bill. Thank you for understanding.
Thank you for your feedback. At Piedmont Dentistry we discuss all treatment plans and have the patient sign a treatment plan prior to beginning treatment. The treatment plan is an estimate and if a patient's insurance covers less than anticipated, it is beyond our control. This happens in all areas of healthcare as a result of insurance.
Negative experience: I feel like they wanted to get some money. I went in for a regular cleaning and didn't even get it. They did x-rays and I didn't even ask for them. I literally booked an appointment for a cleaning ony. I didn't get the cleaning because after trying to charge me over $700 bucks for something I didn't ask for rubbed me the wrong way. Also, they wanted me to come back later in the day to get the cleaning. I told her I have to work in a couple hours then she said we can get u in now. At this point im lost and just wanted to go because I been here over an hour and didn't get anything done i wanted. The lady showing me the screen of my Xrays asking me what do I see different like im a Dentist. She knew i knew nothing about what i was looking at on her screen so she talking about your gonna need the work before you lose these 2 teeth that are in the front on side. I have straight healthy teeth which ive been told by previous dentist. I was also being charged over $200 for a cleaning with insurance. The total bill before insurance was over 7k in dental work. The whole experience was terrible and I truly feel that this place will tell u things just to get paid. I wouldn't recommend.
Thank you for your feedback. X-rays and taking measurements are honestly the foundation for good dental treatment. It’s not customary or good practice to perform a dental cleaning of any type without taking these steps first. At Piedmont dentistry we stand by our recommendations. We apologize if our commitment to excellence sometimes causes upset because patients expectations are not met. We believe It is our job to first complete diagnostic work and then explain it to the patient before proceeding with treatment. At Piedmont dentistry we believe skipping these steps causes patients to have inadequate treatment outcomes.
Fantastic experience: My almost 2-year old had a wonderful experience today with her hygienist Aleyah and Dr. Williams. She was made to feel comfortable for a quick polish and fluoride application. It is very difficult to predict how kids will act at this age at their dental cleaning, so you all did a fantastic job. Thank you all so much for your patience and and all the wonderful care your provide. We appreciate you.
Thank you for your review! Our patients are like family to us and we strive to deliver the best care that we can.
Fantastic experience: 5 stars isn’t enough for Piedmont Dentistry. This office is the absolute best. Dr. Williams and the staff are professional, communicative, knowledgeable, etc. Many thanks to Piedmont Dentistry for their excellent work!
Thank you so much for the kind words. We certainly appreciate you.
Negative experience: This dentist office tried to scam me out of over 2k. The dentist BLATANTLY lied to me telling me I had SIX cavities. When I have gone my entire 40 years with only acquiring ONE cavity in between my teeth during orthodontic treatment at age 38. Back story. My old dentist retired and it left me looking for a new dentist. During my time with my old dentist I had one cavity that I got in between my teeth while wearing braces due to improper flossing with the braces and having tight contacts. Literally my first EVER cavity at age 38. She filled it but when I got braces again the bracket that went around my tooth cracked it. She retired. I found piedmont because I needed a new dentist and I like a female dentist. I go for the exam she tells me I have SIX cavities one in between my tooth (the previous one) and FIVE on top of the tooth. Like huh?!? How do I go from never having cavities to SIX?!? And she also tells me I need a deep cleaning. Like huh?!? I really take good care of my teeth too need a deep cleaning AND have SIX cavities just did not sound right to me. I asked her which ones were like important to get filled now and she says the one that was cracked already. Huh? So what about the other 5 none of them are important? Just the one that is ACTUALLY a cavity or a cracked filling. Got it. That whole experience didn’t sit well with me. So I went to another dentist paid ANOTHER exam fee and low and behold I have ZERO cavities just staining, the same staining I’ve had since I was like 20 (I used to drink coffee) he did the stick test and nothing was sticking because they AREN’T cavities. All he had to do was fix the cracked filling I had. Oh I also DID NOT need a deep cleaning because my gums and teeth are in GOOD HEALTH!! Can you believe it?!? Because I can’t. She tried to get over $2,000 out of me. I’ve NEVER had to pay that much unless it’s for orthodontic treatment. And I’ve had braces 4 times for perspective on how much I CARE about my mouth! My teeth are literally perfect and she tried to tell me I had six cavities! Wild!! Yea no thanks.
Thank you for your feedback. It is the policy at Piedmont Dentistry to take measurements around the the gums to determine what cleaning we recommend. Additionally, we take x rays and perform a thorough clinical evaluation and base our recommendations on objective data found. We share those findings with our patients and invite them to review the x rays. We stand by our recommendations as they are based off thorough evaluation, we understand it is not necessarily what the patient wants to hear, but it is our job tell them what is needed and not less.
Fantastic experience: Today was my first visit and it was a great experience. From the two ladies at the front desk, Seth, who was taking my X-Rays, the hygienist, Aaliyah, for being gentle and examining my teeth and gums and Dr.Williams for having a warm welcome and setting up a plan that will cater to my needs. Everyone was very informative and the overall experience was great!
Fantastic experience: I had such a pleasant experience at my dental appointment! The staff was incredibly welcoming and made me feel comfortable right away. The entire visit was easy and smooth. I truly appreciate how kind and attentive they were from start to finish. Highly recommend!
thank you so much for your review.
Fantastic experience: Outstanding customer service from the receptionist to dental assistant to Dr. Williams. They explained the dental work that I needed and prioritize my needs. They also do a great following up with you after any procedure.
thank you for the feedback.
Fantastic experience: The staff is amazing and does a great job at what they do. I’d recommend them to anyone!
Fantastic experience: I Ben treated great from the entrante till the exit. I have no complaints. Would I recomend YES
thank you so much for the kind words.
Fantastic experience: Doctor Williams and her staff are always professional, caring and courteous. My family has been with them for 15+ years. I’ve never been more confident in the quality of our dental care. I highly recommend them.
thank you so much for the kind words. We really appreciate the trust you place in us
Fantastic experience: I came in today for a new patient visit and everyone was extremely knowledgeable and friendly. I will recommend this dentist to family and friends.
Fantastic experience: It was a wonderful experience from beginning to end. I love the way the doctor brought us in her office first and got a feel of my daughter and what we were looking for in a dental office . Her staff was amazing her hygienist was very manageable and very knowledgeable of what she was doing. I am not a easy person to please but we left with all smiles . She is a very honest dentist. I changed from my daughter last dentist and she asked why but I did not tell her just to compare. She told me my daughter only had 3 cavites which i was not surprised coming out of braces and the quote with my insurance was a little over 700 which made me happy considering the last dentist said she had like 5/6 cavites and price was 3000 with same insurance. I also sent her the same xrays. Beware of scammers and it does not hurt for a second opinion. Im so glad i did and so glad i found Peidmont Dentistry my saving grace.
Fantastic experience: This was my first visit with Piedmont Dentistry and | couldn't be more impressed. From the moment I walked in, the staff was welcoming and professional. The office was clean and very comfortable. My cleaning with Angel went smoothly, and they all took the time to explain everything clearly which really put me at ease. For a first visit, it felt like I'd been coming here for years. I highly recommend this office to anyone looking for a caring and thorough dentist.!
Fantastic experience: Great hospitality and care for their patients!!! Highly recommend!
Fantastic experience: My visit as always was marvelous. I can say Dr Williams and her entire staff is great. I have been with this dentist for awhile and never had a complaint.
Thank you for the review!
Fantastic experience: One of the best experiences I had , i don’t like to visit dentist offices at all i always had fears but the 2 dentist Cynthia and I don’t recall the other name were very proffesional i feel ashamed of my oral but they nade me feel comfortable
Thank you for your review!
Fantastic experience: This is the best dentist office I seem to always have a challenge for the staff to deal with, and as usual, they accommodate me and deliver the service I need. Thank You Piedmont Dentistry for always delivering the promise of exceptional service and doing it with sincerity.
thank you so much for the kind words! we appreciate you!
Fantastic experience: Great office! The staff is very professional and understanding of any accommodations you may have. Would definitely recommend this office to anyone seeking one!
Fantastic experience: Love Piedmont they actually care about your teeth. Everyone is very nice and communicative!
Fantastic experience: Doctors and the staff was amazing. I highly recommend this office.
Fantastic experience: I walked in ashamed, embarrassed and scared because of all my dental and gum problems. The entire staff was kind and patient with me. Dr Williams helped my confidence and I totally trusted her advice. I would recommend them to anyone who has had a bad experience with dentist before. I loved that it was not overwhelming and your treated like family instead of another number.
Fantastic experience: Amazing staff! Best dentist in Charlotte! :)
thank you so much!
Fantastic experience: I had a Great experience everyone was kind and willing to help and find a solution I will be coming back!
thank you so much for the review! we are always striving to be the very best
Fantastic experience: Dr. Williams, her staff, and especially Lauren were all so helpful and kind! I have found a forever dentist!
thank you so much for the reveiw!
Fantastic experience: Dr. Willams and the staff was amazing. Great office and I highly recommend.
thank you so much!
Fantastic experience: Their service, quality and care was phenomenal!! I’m not even exaggerating. From the receptionist, to the dentist and hygienist, the attention to detail was bar none! I’d highly recommend this office
thank you so much for the kind words. We are always striving to be the best.
Fantastic experience: Excellent service and work as usual! Got the x-rays, cleaning and exam and they were so professional. I love the staff there, they make you feel right at home!
Thank you so much for the kind words. We aim to please!
Fantastic experience: What a lovely space and practice. Every single person I met was beyond polite. I think this the first time I can say I'm look forward to going back to the dentist.
thank you so much for the review. we sincerely appreciate it.
Fantastic experience: It’s very hard to find a great place. I found one in Piedmont dentistry. The staff is amazing. The dentist is great. I highly recommend if you’re in the Charlotte area to go to Piedmont dentistry at university
thank you so much for the kind words.
Fantastic experience: Love this place. My daughter and I come every six months and my daughter can’t wait. The staff is always so friendly, no long waits, so helpful every time we visit.
Thank you so much for your trust in us! It means so much!
Fantastic experience: very personable and i had a great experience!! would 100% recommend this place :))
Thank you so much for the kind words!
Fantastic experience: They did a great job at really explaining things to me in a way I could understand as well as getting me the proper resources I needed! Great experience!
Thank you so much for the review. We are always striving to be the very best!
Fantastic experience: Just had an amazing dentist appointment! The team was so friendly and professional—I actually enjoyed being in the chair. ✨ Highly recommend if you're looking for top-tier care and good vibes!
Thank you so much for the kind words. We always strive to be the very best!
Fantastic experience: I was looking for a new dentist when I found Piedmont on Google. They were super responsive when I called to schedule my appointment, sent me multiple reminders and allowed me to do my paperwork beforehand. When I checked in, they took me in to meet the dentist. She explained the breakdown of the appointment, asked me about my dentistry needs, and took the time to make sure I was listened to. When I went back into the room, they explained everything they were doing and why they were doing. They were very courteous and made sure I understood every step of the process. I can’t wait to make them my permanent dentist!
Thank you so much for the kind words.
Fantastic experience: I had a great experience at Piedmont Dentistry! The staff is incredibly kind, professional, and welcoming. The office is clean and modern, and they made sure I felt comfortable every step of the way. The dentist was thorough and explained everything clearly, which I really appreciated. I definitely recommend them to anyone looking for quality dental care in a friendly environment!
thank you so much for the kind words. we sincerely appreicate it!
Fantastic experience: From the moment I walked into Piedmont Dentistry, I felt welcomed and at ease! Latoya at the front desk set the tone with her warm smile and exceptional customer service, she was friendly, professional, and made the check-in process a breeze. My dental hygienist, Aaliyah, was incredibly knowledgeable and gentle. She took the time to explain everything clearly and made me feel completely comfortable throughout the cleaning. Lauren, the dental assistant, was just as kind and personable, making sure I felt relaxed. Dr. Gabrielle Williams was the highlight of my visit. Her compassion, care, and understanding truly stood out. She listened attentively to my concerns, explained everything thoroughly, and treated me with such respect and empathy. This team is amazing , professional, caring, and truly dedicated to their patients. I’m so glad I found this office and I’m looking forward to continuing my care here. Highly recommend!
Wow! Thank so much for the kind words. We are always striving to be the very best!
Fantastic experience: The nicest people you will ever meet. They were so welcoming, willing to listen, AND willing to elaborate. They were also so gentle and courteous. Very happy with my experiences!!
Thank you so much for the kind words
Fantastic experience: I never, ever thought I would be excited to go to the dentist but anytime I get to see these wonderful ladies I am! Dr. Williams and her team are the absolute best, so kind and thoughtful. I’ve never had this kind of experience at any other office. Thank you ladies, so very much!!!
Thank you so much!
Fantastic experience: I have been coming to this office for many years now. The service and staff is amazing. From my very first visit I was in awe how friendly and attentive the staff was like I never had before. I switched dentist for my whole family to come here and I always recommend this office. I recommend that if you are looking for a dentist that care this is definitely the place to go.
Thank you so much for the kind words!
Fantastic experience: Great office. The ladies there were so nice and professional. Also very informative. I highly recommend
Thank you so much for the kind words.
Fantastic experience: I like this office it’s warm and everyone is so welcoming. Haven’t been to the dentist in 6 years but they made it not so bad
Fantastic experience: Very nice experience! Latoya front desk staff was very pleasant, inviting, and helpful. Dr. Gabrielle and her assistants were really nice as well.
Fantastic experience: From the time you walk in the door until the time you leave the experiencing is amazing. Dr. Williams and Aaliyah were very informative. They both actually take the time to make sure you have a full understanding of the procedures and treatments being provided.
Thank you so much for the kind words. We try our best to take good care of everyone
Fantastic experience: Latoya is so sweet and polite when greeting patients as they walk in and making sure that they are comfortable and have everything needed before being seen. Aliyah is very informative and keeps you in the loop of every step during the appointment. She is knowledgeable, polite, and gentle. I would highly recommend booking an appointment with Piedmont If you are in need of a dentist.
Thank you so much for the kind words.
Fantastic experience: I had a good experience at Piedmont. They were able to get me a very quick appointment and took care of a tooth that was painful. Everyone there is so welcoming and the technical staff are good in what they do, especially May(she is good). Dr Williams was really nice and did a good job with my root canal.
Fantastic experience: Amazing experience! The dentist and team were professional and kind. They got me in for a same-day appointment and took care of my treatment right away. I really appreciate their efficiency and care—highly recommend
Thank you so much for the kind words
Negative experience: Found this office totally by accident, but went in hoping for the best. After waiting about 15mins to be taken back, the hygienist made me basically answer all the questions, I had just completed on the form, because "she wanted" them in the computer right then. She then told me we would have to take a full panel of xrays, I agree, but told her they were usually not very comfortable for me and I didn't like taking them and she was like "ok". Over the course of her taking pictures with this very decades old method, I began to sigh loudly as by this time, she had put in and taken out the mouthpiece they use to take the xrays about FIFTEEN TIMES!! It was clear to me that she was either uncomfortable with me or inexperienced with the equipment. When I inquired as to how many more we would need to do, she states, "THIS ISN'T FUN FOR ME EITHER". Shocked, at this point, I just took on the chin and later found out, she took a total of TWENTY-THREE XRAYS!! The doctor was nice, came in, spoke and then told me I would have to come back on ON ANOTHER DAY to get my cleaning! I told her that was never explained to me and after decades of having my teeth clean, I could not recall ever not having the initial exam and cleaning not done the same day as I have NO issues with my teeth. After she left the hygienist smirked and asked when I would like to come back, I got up and told her I would not be. After over an HOUR in the office, and the total hour round trip travel, that was 2 hours of my work day gone. I think the biggest issue for me was the hygienist who had no problem comparing the pain I felt of her not knowing how to position the equipment in my mouth to her own "lack of fun". Needless to say I haven't been back, but for the hygienist, in case you're wondering, TRUST ME, your job may not be fun, but it's not painful! ...and if it's both, maybe you're in the wrong profession. Gave it 2 stars because the front desk was great!
Thanks for the feedback
Fantastic experience: I just had my first visit, and I can't express how much I love with this place already !From the moment I walked in, the staff greeted me with warmth and professionalism, making me feel right at home. They truly took the time to ensure I understood everything and felt comfortable. The dentist is incredibly skilled and passionate about her work—you can really sense her enthusiasm for helping everyone achieve a smile they can be proud of! If you're on the hunt for an amazing dentist, this is definitely the place to be!
Thank you so much for the kind worlds.
Fantastic experience: the BEST place to receive any dental care! i have dental anxiety and they put me at EASE. each person i interacted with was incredibly kind and knowledgeable! from making my appointment with the amazing receptionist to the wonderful hygienist that took care of me! Dr. Williams and her entire team are amazing
Thank you for the review
Fantastic experience: My experience here has been PHENOMENAL from the moment Latoya called me to book my appointment to getting a VERY warm welcome from her when I walked through the front door. To Ayliah doing an AMAZING job on my exam. And Dr.Williams taking a moment in between patients to come and greet and welcome me, before my appointment with her. I HATE coming to the dentist, but these ladies made me feel so welcome and relaxed, I had no time to worry about being nervous or scared. They gave me a GREAT treatment plan at a cost I can afford and I think they may change how I feel about coming to the Dentist, because I’m very excited to come and see them next week! Thank You ladies for all you do and keep up the good work! Your extra attention to detail and customer service did not go unnoticed!
Thank you so much for the review
Fantastic experience: In a day and age where good, quality, gentle and thorough dentists are hard to find, I absolutely appreciate and love Piedmont Dentistry! Dr. Williams and all of the staff are beyond nice and knowledgeable! I am so thankful to have found her practice. I’ve always had pleasant experience!
Thank you so much for he kind words. We certainly appreciate it an strive to be the best
Fantastic experience: For my first visit, I was very impressed. The staff was friendly and welcoming, and my dental hygienist was thorough, from the x-ray imaging to cleaning my teeth. Dr. Williams was also friendly and professional. She took the time to get to know me as a new patient and addressed all of my dental questions/concerns.
Thank you so much for the kind words!
Fantastic experience: This was my first time visiting this dentistry as I’m very new to Charlotte and I’m more than pleased with how Dr. Williams & Aliya took care of my teeth today. They explained every little thing to me before actually doing it. I can’t say enough great things about this office. From the moment I walked in to the moment I left, I felt seen, safe, and heard. THANK YOU!
Thank you so much for the feedback. We are glad you had a good experience
Fantastic experience: Lauren has been cleaning my teeth for about 4 years now and I always leave feeling confident in my smile. I enjoy seeing her and feel she does a great job! I’ve also completed Invisalign at Piedmont Dentistry and love smiling more than ever now. So thankful for my dental squad!
Thank you so much. We always want to provide the best care
Fantastic experience: Aliyah and Mrs Williams made me feel so calm comfortable during my visit, I can’t recommend this place enough. The staff were all helpful and nice! I can’t wait for my next appointment!
thank you so much. we are happy you had a good experience with us
Fantastic experience: Aliyah and Dr. Williams always provide excellent service. They consider their patient's situation and find ways to create a treatment plan that you are comfortable with.
thank you so much for the kind words.
Fantastic experience: This was my first visit. Everybody was very nice and personable. They asked to know about me personally and about my teeth of course. They were very informative about my treatment plan. They were also very detailed. I could tell they cared about the overall health of my mouth. Glad I went with this office!!!
Thank you for the review!
Fantastic experience: I have horrible anxiety, and they were Soooo amazing and comforting…not to mention i brought my baby and they helped out while i got seen by Dr. Williams. 10/10 literally one of the best experiences ive had so far.
Thank you so much for the kind review. We are trying our best to be the best.
Fantastic experience: 5 out of 5 stars! Today was my first visit to Charlotte Dentist - Piedmont Dentistry, and the experience was incredible. From the exceptional customer service when scheduling my appointment to my initial cleaning, everything was top-notch!
Thank you so much for the review.
Fantastic experience: The staff is incredibly honest and friendly, genuinely caring for our family as individuals and striving to provide the best possible care for our oral health. I've come to realize that following the doctor's instructions precisely is essential for achieving better results. "The Best Dentistry in Town"
Thank you so much for the kind words!
Fantastic experience: I had such a comfortable visit at Piedmont Dentistry. Dr. Williams and her staff were all comprehensive and helpful. Aliyah completed my cleaning and was thorough and pleasant!
Thank you so much for the kind words.
Fantastic experience: Eliyah (I'm not sure if I got the name right I'm sorry) was very nice and accommodating! They were all very quick too so that's great. Would want to come back again!
thank you so much for the kind words
Fantastic experience: Lovely, attentive and caring people! Very efficient and detailed, let me know of some things I never knew about! Also, SUPER accommodating to my allergies and made EXTRA sure what they cleaned my teeth with wouldn't cause any reaction. They're all so kind. Thank you so much!
Thank you so much for the review. We are happy you had a good experience.
Negative experience: I’ve gone here twice and avoid it at all cost. They will lie to you in person and then bill you extra. They put extra and hidden fees in quotes to do work and they will try to pressure you to get work done as soon as possible. “Everyone is out of network.” This place is the only dentist that’s really a scam (never seen anything like it before). Avoid them or you’ll regret it! Either extremely incompetent or legit committing insurance fraud. The first time I got a quote that was 5000 more than any other typical place. Another dentist office reviewed the quote and said Piedmont was double charging extra fees and charging things that didn’t make sense. They told me to pay 50, and then billed me another 100, saying it changed after insurance claim. One time I could understand but they did it again… The second time I went to make sure sinus pain wasn’t related to a cavity and before letting them even touch me I said I wanted to know the cost even if they needed to call the insurance company. They said it was all covered. I should have recorded the conversation. Two months later they text me saying I have a 100 balance. They did an xray on one tooth and only did an “exam” on one tooth, yet somehow that’s $150 after they told me it was all covered. I also got yelled at for not wanting to let them do any work. It was so unprofessional and then to get a bill after I told them about the first time and that I didn’t want to be told again it’s all covered then get hit with a bill. They didn’t care and did the same thing again. AVOID IF YOU DONT LIKE SUPRISE BILLS AND IF YOU GO SECRETLY AUDIO RECORD THEM, I promise you’ll have a similar experience.
We disagree that we are scammers and hold ourselves to the utmost standards. Thank you for your review.
Fantastic experience: I have been a patient at this office for 5+ years. From all the staff to Dr. Williams, everyone is super welcoming. I feel like I am in great care everytime I step into the office.
Thank you so much for the kind words. We strive to be the best.
Fantastic experience: Excellent service from the front desk and all staff! Dental hygienist Lauren is meticulous and informative. Dr. Williams is great! They are honest and upfront...exactly what you need from a dentist and her staff.
Thank you so much for the kind words. We appreciate it and we strive to be the best.
Positive experience: Very educated and friendly staff!! I feel extremely well taken care of after each visit. The drawback is that they only file primary insurance, and it can be a tad stressful to sort other financial means independently! Overall, still a lovely a welcoming environment :)
thank you so much for the kind and honest review.
Fantastic experience: The service at Piedmont Dentistry is impeccable. My dental hygienist, Lauren, and Dr. Williams provide excellent care. My appointment went by quickly and all my questions and concerns were addressed promptly, along with a treatment plan. Highly recommend Piedmont Dentistry!
Thank you so much for the kind review. We appreciate the trust patients place in us
Fantastic experience: My favorite practice to go to! Everything always goes smoothly. I love my dental hygienist, Lauren. She is the best. I also really love Dr. Williams, the dentist. She’s always thorough and I trust her with my teeth/treatment plans. Highly recommend!
Thankbyounsonmuch for the review! We want to be the very best!
Fantastic experience: 5-STAR REVIEW I recently visited Piedmont Dentistry, and I must say, it was an exceptional experience! From the moment I walked in, the entire staff made me feel welcome and at ease. The dentists and hygienists are highly skilled, knowledgeable, and genuinely care about their patients' well-being. They took the time to explain everything, answered all my questions, and made sure I was comfortable throughout the entire process. The office is modern, clean, and well-organized. They have the latest technology, which made my treatment efficient and effective. I highly recommend Piedmont Dentistry to anyone seeking top-notch dental care. They truly go above and beyond to ensure their patients receive the best possible treatment. Don't hesitate – book your appointment today! You won't regret it! #PiedmontDentistry #DentalCare #ExceptionalService #HighlyRecommended
Thank you so much. Your kind words mean so much to us!
Fantastic experience: My first visit was amazing! Dr. Williams and her staff are knowledgeable and very caring. They honestly made me feel like family!
Thank you so much for the kind words. We take the trust patients place in us very seriously!
Fantastic experience: Staff was warm and professional. Services and treatment plans explained in detail. Sensitive tooth/gum areas observed and handled professionally. Two thumbs up
Thankbyounsonmuch for the review. We strive to be the very best.
Fantastic experience: Dr. Williams and her team were wonderfully professional and friendly. I have experienced several intricate procedures with very little discomfort. They follow up afterwards to ensure that everything is good with your recovery. I highly recommend this practice.
thank you so much. We are always striving to be the best and it means so much that patients trust us with their care!
Fantastic experience: Dr. Williams and her team were absolutely amazing! Super professional, thoughtful and efficient! They answered all my questions and were so kind!
Thank you so much for the kind words. We aim to be the very best.
Positive experience: The administration staff are very friendly and diligent with communication between visits. The doctors were very responsive to my request and very informative during the entire treatment. Nice atmosphere, beautiful people.
Thank you for the feedback. We appreciate it.
Fantastic experience: This is definitely the best dental team in Charlotte, no question. Knowledgeable, patient, thorough. Highly recommend. My entire family uses their service.
Thank you so much for the kind words. We are always aiming to be the best.
Fantastic experience: Dr. Williams and her entire staff are all smiles and all about your smile. If you are nervous about dentistry, worried about being sold services you don't need, and just want a practice that really cares about you as in individual and responds to your needs, this is the place for you. She and everyone at the practice, make you feel like you are their only patient, and that your smile is their only concern - both through dental services and their customer service. Make that appointment you have been putting off. You will not regret choosing this practice.
Thank you so much. It means the world to us that patients trust us with their smiles
Fantastic experience: This was the best experience I’ve had in all of the dentist appointments I’ve had. The staff was great! I love Aliyah.. she was very detailed and explained everything so clearly. Definitely will be back. I recommend everyone to come here!
thank you so much for the kind words. We are striving to be the very best.
Fantastic experience: Dr. Williams is a wonderful dentist. She is meticulous and caring. She and her team focus on relationships and trust..and are committed to patients not only getting healthy but also understanding why she makes her recommendations. Even though she has a busy practice, she makes a point to give each patient the time they need. Never rushed. NEVER feeling like a number. If I could give more than 5 stars, I would.
thank you so much for the kind words. Our team is always striving to build relationships and to be the very best.
Fantastic experience: Lauren and Dr. Williams are amazing! I have been coming here for 15 years now. Piedmont Dentistry University is a very clean and aesthetically pleasing office. The staff is invested in you and your overall health. I always leave with a shiny smile after Lauren does an in depth cleaning. She’s one of the best dental hygienist out there! If you’re looking for a new dentist and excellent dental hygienist, I highly recommend Piedmont Dentistry University.
Thank you so much for the kind words, we have enjoyed taking care of you!
Fantastic experience: The entire team is very knowledgeable and caring. The exam was the most thorough and extensive that I have had in my life. You will not go wrong by scheduling your first appointment today.
Thank you for the trust you placed in our team! We try our
Best to take excellent care of our patients.
Fantastic experience: I had an amazing experience and I am very pleased with this dental office. The staff are extremely friendly and very helpful when it comes to explaining and making sure you understand your treatment plan. This will definitely be my home dentist.
thank you so much for the feedback. We aim to be the very best!
Fantastic experience: Always extremely caring and helpful! They will walk you through everything they are doing and it truly helps to calm your nerves. I have seen 3 different people in my time here and everyone was great. Especially Dr.Williams’ assistant!
Thank you so much for rhe kind words.
We always want people to feel calm and well taken care of with us!
Negative experience: If you want a reputable and caring dentist do not go here for your dental services. Dr. Williams is out of network with most dental insurance and she is all about getting people's money at any means necessary.
You are correct, we are out of network with insurances, it allows us to provide exceptional care to patients and not be beholden to the minimal amount that most people understand insurance covers. you will find more and more dentists leaning that way because dental insurance does not provide for comprehenisve care in most cases. We invite patients to really look into their plans and do some research on the matter. We hold ourselves to a higher standard and yes we believe we should be compensated for the exceptional care we provide. Thank you for your feedback
Fantastic experience: They are awesome every time we visit. Dr. Williams and Aliyah are so great with my 7 year old! We love it!
Thank you so much for the kind words. We are so happy to be trusted with little ones!
Fantastic experience: Dr. William's is Always so gentle, kind and an Excellent Dentist! I Love that she will only recommend work that is needed and is much more reasonably priced than a lot of Dentists. Lauren, her Dental Hygienist, is also Awesome, gentle, skilled and SO Thorough!!! Alisa, who runs the front desk, is so helpful and was great at helping me negotiate the insurance company. Honestly I used to hate going to the Dentist but now it is such a great experience, I just LOVE them and I am SO Thankful for Piedmont Dentistry for my dental care!!!
We really appreciate your feedback!
Negative experience: Only able to chew on one side now! Went in for a filling and came out with one side of my mouth shaved down and the other side normal. Also went in for 2 adjustments after that only made it worse. Just my experience! It's been 2 years or so and still not able to chew on both sides.
Fantastic experience: Gabrielle Williams DDS and Piedmont staff I would like to thank you for the service you provided for me today. Thank you for letting me come in so you could check out what I needed to be done since it was emergency situation. Thanks for your support. Miriam Glover
Thank you for your review!
Fantastic experience: Dr. Williams and staff were pleasant and informative every step of the way. They communicated instructions before and after the treatment which helped to keep me on task. Great dental office!
Thank you so much for the feedback. We are always striving to be the best
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