Atlanta Oral & Facial Surgery
Information about Atlanta Oral & Facial Surgery
30214, Fayetteville
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
Atlanta Oral & Facial Surgery (AOFS) has been part of the Atlanta community for 40 years. As the largest oral surgery group of its kind in the United States, we have revolutionized our patient journey into a thoughtfully designed holistic experience that addresses patient concerns and inspires confidence. Dr. Jorge Gonzalez and Dr. Jacob Lee at our Fayetteville office specialize in a wide array of procedures including wisdom tooth and other extractions, dental implants, bone grafting, oral pathology and facial reconstruction. Using the latest in technology and staying on the leading edge of clinical updates, our focus is on reducing anxiety, keeping patients informed and providing exceptional care every step of the way
Our comment from Best Dentists Club about Atlanta Oral & Facial Surgery:
Atlanta Oral & Facial Surgery is highly regarded for its outstanding service and patient-centered approach. Patients consistently express satisfaction with their experiences, noting:
- Welcoming Atmosphere: The staff greet patients warmly, making them feel at ease from the moment they step in, as highlighted by numerous reviews praising the friendly front desk team.
- Professional and Compassionate Care: Dr. Gonzalez, Dr. Yi, and their teams are frequently commended for their professionalism, kindness, and ability to alleviate patient anxiety.
- Efficient Appointments: Most patients appreciate that their appointments start on time and procedures are carried out with minimal wait.
- Thorough Explanations: Patients report feeling well informed about their treatments, with doctors taking the time to explain procedures and answer questions before proceeding.
- Pain-Free Experience: Many reviews highlight the effectiveness of the anesthesia used during procedures, leading to comfortable and pain-free extractions and surgeries.
- Follow-Up Care: Patients appreciate the follow-up calls and care instructions provided by the staff, ensuring continued recovery support after procedures.
Overall, Atlanta Oral & Facial Surgery is recognized for creating a supportive and pleasant atmosphere while delivering high-quality surgical dental care.
Services and Treatments
Atlanta Oral & Facial Surgery: Reviews
Fantastic experience: Greeted with a hello at arrival and my appointment started on time. Everyone II encountered was very pleasant, knowledgable, and explained my treatment throughly. This is a great Dental office and will recommend anyone to pay them a visit.
Serena, thank you for taking the time to share your experience. We’re glad your appointment started on time and that our team made you feel comfortable and well informed throughout your visit. We truly appreciate your recommendation.
Fantastic experience: Dr. Gonzalez and his team were wonderful !! I would definitely recommend him to friends and family. He solved my problem in one visit thank you so much
Shem, thank you for your kind review. We’re happy to hear Dr. Gonzalez and our team were able to address your concern efficiently in one visit. Your recommendation means a great deal to us!
Fantastic experience: I had an excellent experience at Atlanta Oral & Facial Surgery – Fayetteville. The staff was professional, compassionate, and made me feel comfortable from start to finish. I’ve been to several dental practices over the past year, and this office stood out by far as the best experience I’ve had. Everything was clearly explained, and I truly felt cared for as a patient. I highly recommend them. I also sent Christopher yi
Kema, thank you for taking the time to share your experience. We’re so pleased to hear that you felt comfortable, well cared for, and that our team provided clear communication throughout your visit. Providing attentive, high-quality care is always our goal, and we truly appreciate your kind recommendation!
Fantastic experience: My Wisdom tooth surgery was one of the smoothest experiences I ever had at the dentist. Shana was my assistant and I just loved her calmness and gentleness. She took great care of me. Dr.Gonzalez was also phenomenal. I was asleep but I can tell how my extractions site are healing and had 0 pain and no swelling after. He did a wonderful job removing my impacted teeth. The front office was welcoming and informative. Thank you Lakeisha at the front desk for calming my nerves.
Sharon, thank you for taking the time to share your experience. We’re so pleased to hear that your procedure went smoothly and that our team helped keep you calm and comfortable throughout your visit. Providing compassionate, high-quality care is always our goal, and we truly appreciate your kind words!
Fantastic experience: Thank-You Dr. Chris Yi for extracting my sickly tooth, you made the whole process pain free! I would recommend you to anyone else needing oral surgery.
Sherry, thank you for your thoughtful feedback. We’re so glad Dr.Yi was able to make your procedure comfortable and pain free. We sincerely appreciate your recommendation and trust in our team!
Fantastic experience: Dr Gonzalez has been the most comforting, supportive and caring surgeon. I have health issues and he took all precautions and I am healing well thanks to him. I’m so grateful that he was referred to me by my dentist. My husband needs some implants and we will definitely be returning to Atlanta Oral and Facial Surgery!
Cynthia, thank you for sharing your experience. We’re grateful for your trust in Dr. Gonzalez and are pleased to hear you felt supported and well cared for throughout your treatment. We truly appreciate your kind words and look forward to caring for your family in the future!
Fantastic experience: I had my first office visit with Dr. Yi in November 2025, and I cannot say enough about his bedside manner. He listened to my concerns and took time to explain in detail what my surgery would consist of. He never rushed me and he made sure that I understood everything. I could tell that he really cared about my well-being. On January 5, 2026, he performed oral surgery in the Newnan office. Everyone on the surgical team were very kind to me. Dr. Yi made sure I understood what he would be doing and again his bedside manner made me feel comfortable. I would also like to say the Anesthesiologist who I believe his name was Steve was very assuring, calm and kind to me as well, making me feel at ease. After the surgery Dr. Yi explained aftercare to my husband in detail making sure, he understood what needed to be done to help me recover. He also called me later that day to make sure I was ok and not in pain. If you are afraid like I was of seeing an Oral Surgeon, I would highly recommend Dr. Yi because he truly cares about his patients.
Deborah, thank you for taking the time to share such a thoughtful review. We’re so pleased to hear that Dr. Yi and our team made you feel heard, comfortable, and well cared for throughout your experience. Providing compassionate, attentive, high-quality care is always our goal, and we truly appreciate your trust and recommendation!
Fantastic experience: Very professional staff everyone is really good at their job . Staff is so welcoming , Lakeisha is very understanding and friendly .. Jasmine is an amazing person she makes sure you are doing well . Ashley is such a fun person to be around everyone in this clinic is hands down the best person to be around . I can’t thank enough for helping me you all are doing a wonderful job during my sessions i was treated so well and everyone made sure that i was able to get treatment these people are angels i recommend this place if you want best treatment ever doctor Yi is such a great doctor he is extremely knowledgeable in what he does also a great person . Get your treatment done from doctor Yi he will go above and beyond to make sure you are getting the best treatment possible . recommend
Adla, thank you so much for your detailed and thoughtful review. We’re truly grateful to hear that you felt welcomed, supported, and well cared for by our team. Providing compassionate care and ensuring our patients feel comfortable throughout their experience is always our priority. We sincerely appreciate your recommendation and thank you for trusting our practice!!
Fantastic experience: Dr.Chris Yi was amazing, as well as the whole entire staff. Best oral surgeon anyone could ever have. As well as the ladies very beautiful and well spoken. Can only have both but the upmost respect for them. Great experience. Dr.Chris yi will be my permanent oral surgeon.
Jayson, thank you for your kind words and positive feedback. We’re happy to hear that you had a great experience with our doctor and entire team. Providing respectful, professional, and compassionate care is always our goal. We truly appreciate your trust and thank you for choosing our practice!!
Fantastic experience: I had an excellent experience with Dr. Yi for my wisdom tooth extraction. From start to finish, the care was outstanding. Dr. Yi was professional, gentle, and made the entire process feel smooth and stress-free. The dental assistants were amazing very attentive, reassuring, and supportive throughout the procedure. The front desk staff also provided great service and were welcoming, organized, and helpful with scheduling and follow-up. What truly stood out was Dr. Yi personally calling to check on me after my wisdom tooth was pulled to make sure I was doing okay. He also promptly answered my post-op emails and addressed all my questions and concerns, which made me feel genuinely cared for. I highly recommend Dr. Yi and his team for anyone looking for exceptional dental care.
Makayla, thank you for taking the time to leave such a thoughtful review. We’re grateful to hear that you had a positive experience and felt supported by our doctor and team from start to finish. Providing attentive care, clear communication, and follow-up is something we value greatly. We truly appreciate your recommendation and thank you for choosing our practice!!
Fantastic experience: I love ❤️ these professionals. Everyone is caring, smiling and very kind and empathetic towards each patient. I loved ❤️ how at ease they made me feel ❤️‼️ what a great staff and a special thanks to my Dr. Yi ‼️
Cynthia, thank you so much for your kind and thoughtful review. We’re truly grateful to hear that you felt comfortable, supported, and well cared for by our team. Creating a welcoming and compassionate environment for every patient is very important to us. We sincerely appreciate your feedback and thank you for trusting our practice!!
Fantastic experience: Everything went great, doctor explained everything before & during the procedure. Both Ashley & Jasmine were friendly and professional. Mouth still dumb so can’t gauge the pain level yet but was prescribed pain meds to take if necessary. Thank you Dr. Yi and staff!
Luann, thank you for sharing your experience with us. We’re glad to hear that you felt informed and supported throughout your visit and that our team provided professional and friendly care. Clear communication and patient comfort are always a priority for us. We truly appreciate your kind words and your trust in our team!!
Fantastic experience: A most pleasant experience to meet Dr Yi. Everything about his demeanor exudes confidence and caring. He instantly made me feel that he was concerned about my anxiety about what lay ahead and replied with facts and, again, confidence. I should also note that Dr Yi's assistant, Rebecca was a perfrct complement to his demeanor. Rebecca clearly loves her job and it shows.
Bob, thank you so much for your kind review. We truly appreciate your thoughtful words and are glad you felt confident and cared for during your visit with Dr. Yi. Providing a comfortable, reassuring experience for our patients is always our priority, and we’re grateful you took the time to share your experience!
Fantastic experience: Dr. Yi & his staff are top tier in customer service! My appt was an emergency & they accommodated me to the fullest. No pain during the extraction & he communicated every step of the procedure. 10/10
Constance, thank you for taking the time to leave such a wonderful review. We’re so glad we could accommodate you promptly and that your experience with Dr. Yi and our team was comfortable and pain-free. Clear communication and compassionate care are very important to us, and we truly appreciate your trust!
Fantastic experience: Dr. Yi is incredible. I have an incredible Amount of dental anxiety and was So nervous going into surgery today. Living with dental pain is no joke and Dr. Yi not only put me at his but he and his team were a class act. I felt no pain and the surgery went perfect. If you are in dental pain, go see Dr. Yi, it was worth it!
Maria, thank you so much for sharing this thoughtful review. We’re truly glad Dr. Yi and our team were able to ease your anxiety and provide you with a comfortable, pain-free experience. Dental pain and anxiety are real, and it means a lot to know you felt supported and cared for throughout your surgery. We sincerely appreciate your trust and recommendation and wish you a smooth, continued recovery!
Fantastic experience: Cannot say enough good things about this practice! Dr Yi was professional, yet compassionate. He removed 2 cracked molars with such precision, and was so kind and empathetic to my obvious dental anxiety. Robin, his assistant, was so kind and compassionate as well…almost made me feel like my mom was by my side. Having teeth removed is not an enjoyable experience, but their compassion and professionalism made it much easier to bear. Highly recommend this practice!
Ashley, thank you so much for your kind words and thoughtful recommendation. We’re grateful you felt supported and cared for during your visit, especially while navigating dental anxiety. Providing compassionate, professional care is always our goal, and we’re so glad your experience reflected that. We truly appreciate your trust and wish you continued healing and comfort!
Fantastic experience: The Entire Staff was Friendly and Helpful. Dr Yi was Very Caring about My Son not being in any Pain.
Richard, thank you for the kind review! We are thrilled you son was not in pain and in great care with our team.
Fantastic experience: Chris Yi, DMD and his entire team were excellent and helpful during my operation. They were very patient and walked me through the entire process.
RyLeigh, thank you for the thoutfll review. We are so happy you had a great dental experience at AOFS.
Fantastic experience: The staff at the Fayetteville location are professional and very knowledgeable. I'm EXTREMELY skeptical about who does my dental work, but as soon as I walked into the facility, I was greeted with exceptional customer service. I immediately felt at ease! While getting my work done, the oral surgeon constantly gave insight on the steps and the procedures being performed. I DIDN'T FEEL A THING!!! The entire process, from scheduling my appointment, to the time I got out of the chair was seamless. I strongly and highly recommend visiting Atlanta Oral and Facial Surgery for your surgical needs. Thank you Dr. Yi and staff for the wonderful experience! 10 out of 10!
Tony, thank you so much for this amazing feedback! We’re thrilled to hear that our Fayetteville team helped put you at ease and delivered such a seamless, pain-free experience. Dr. Yi and the staff truly appreciate your trust and kind words. Your strong recommendation means a great deal to us!
Fantastic experience: I had such a wonderful experience here. I had a cracked tooth that was causing me absolutely miserable pain. Another office referred me here within an hour. The staff was so friendly and Dr. Yi was amazing. He was very thorough with his explanations and made sure I wasn't in any pain at any time. I'm so relieved to be out of pain! I would definitely recommend this office and this doctor, especially if you're nervous about dentists.
Markie, thank you so much for sharing your experience! We're happy to hear our team was able to see you quickly and help relieve your pain. Dr. Yi and our staff always strive to make patients feel informed, comfortable, and cared for — especially during stressful situations. We truly appreciate your recommendation and are glad you’re feeling better!
Fantastic experience: The staff make you feel so comfortable. It’s like visiting a close friend! Dr.Yi is quick and so informative. I definitely recommend the experience!
Samuel, thank you so much for the 5-star review!
Negative experience: Dr Gonzales Never go to this place the staff is instructed fully interrogate patient for their social security and driver license , and simply reject the patient if you don’t go along with their interrogation for financial proof . I am disabled with pain ,71 years old social security recipient under my wife s delta plan covered , When I called this Fayetteville facility for making appointment with wisdom tooth extraction referral because they are in my plan network . They asked and I provided all my insurance card information which sound ended wetting procedure to give me the appointment , it was all fine until I went to my appointment Again a few more financial paper to fill out Along with drivers license copied to keep in their office all provided by me after thirty minutes and waiting of another thirty minuets calls me to front counter I am next to be see but you have to pay your share right now if you want to be seen I responded first I haven’t received service yet and you already secured your fee with my Maurice delta plan why don’t you send me the bill which my share is $72.00 and my plan is paying $72.00 which they secured it.
Hello!
Thank you for taking the time to provide us feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (470) 221-0196 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Fantastic experience: Very professional and personable staff. Had a bad tooth extracted. Dr. Yi was phenomenal and I felt no pain. I would definitely recommend this office.
David, thank you for taking the time to leave such thoughtful feedback! We’re glad you felt well cared for and pain-free during your visit.
Fantastic experience: Great experience very little pain gave me clear instruction on what I need to do afterwatds Took very carrying and helpful advice on my care Highly recommend them!
Carol, thank you for your kind words! We’re glad our team could provide clear guidance and a comfortable visit. We truly appreciate your recommendation!
Fantastic experience: Wow, talk about being THANKFUL!! At the end of Thanksgiving weekend my rear molar broke and I knew I had to see AOFS. Dr Yi and his team were so amazing and helped me decide on a treatment plan. They provided the very best care with my extraction, and I’m on my way to healing and an eventual implant. Many thanks to everyone at AOFS!!!
Rose, thank you for sharing your experience! We’re so glad Dr. Yi and our team were able to help you quickly, especially after the holiday weekend. It’s wonderful to hear you felt supported throughout your treatment and extraction. We’re grateful for your trust and wish you a smooth, easy healing process as you move toward your implant. Many thanks for choosing AOFS!
Fantastic experience: The staff was very nice and polite and courteous and the doctor explained everything so that I will understand the procedure.
Tehila, thank you for taking the time to share your experience! We’re glad to hear our team was kind and courteous, and that the doctor was able to explain everything clearly. Providing comfortable, easy-to-understand care is important to us. We appreciate your visit and are here if you need anything moving forward!
Fantastic experience: Dr.Christopher Yi was fantastic. He took me in on a holiday week emergency. He and his team were great and made me feel 100% at ease through out my procedure. Wish I could give more then 5 stars! They deserve a infinite amount of gold stars!!!!
Jim, thank you so much for sharing such an uplifting review! We’re thrilled to hear that Dr. Yi and our team were able to help you quickly during a holiday week emergency and make you feel completely at ease. Your kind words—and all those gold stars—truly mean the world to us. We’re grateful for your trust and are here for you anytime you need us!
Fantastic experience: Office staff was kind and thoughtful. My nurse who assisted was awesome- cannot remember her name. Dr. Gonzalez was respectful and open to questions. I had an easy recovery.
Roberta, thank you so much for sharing your experience. We’re happy to hear that our team helped you feel well cared for throughout your visit, and we’ll be sure to pass along your kind words to our clinical staff. We're also glad to know your recovery went smoothly. We truly appreciate your feedback and are grateful for the opportunity to care for you.
Fantastic experience: Dr. Gonzales and staff were exceptionally kind and thoughtful. It was my first visit and I naturally didn’t know what to expect. Dr. Gonzales took much time with me explaining the issue I was concerned about. He was very informative and took time to answer all my questions. For my first visit, I was extremely pleased.
Rosalie, thank you for taking the time to share your experience. We’re so glad to hear that your first visit went smoothly and that Dr. Gonzales and our team were able to help you feel comfortable and informed. Providing thoughtful, attentive care is always our goal, and we’re thrilled to know you felt supported and heard. We truly appreciate your kind words and look forward to taking care of you again in the future.
Fantastic experience: Welcoming, caring, professional at each point of engagement. Highly recommend.
Garfield, thank you so much for your kind words! We're glad to hear you felt welcomed, cared for, and supported throughout your visit. Your recommendation means a lot to us!
Fantastic experience: I was seen in an emergency situation, they got me in as soon as they could. They also treated me with so much kindness. I would highly recommend.
Alison, thank you for sharing your experience! We’re so glad we could get you in quickly and provide the care and kindness you needed during your emergency. We truly appreciate your recommendation and your trust in our team!
Fantastic experience: Dr. Yi and his staff did an excellent job. I recommend everyone to come here for extraction. It was fast and easy. Best experience hands down. They are the best in Fayetteville, Ga.
Waylon, thank you for your wonderful review! We’re so happy to hear that Dr. Yi and our team made your extraction a quick and comfortable experience. Your recommendation means so much to us — we’re grateful for your trust and kind words!
Fantastic experience: This was a great follow up from a previous procedure. Definitely recommend Atlanta Oral & Facial Surgery!!!
Kendall, thank you for your kind review! We’re so glad to hear your follow-up visit went smoothly and that you had another great experience with our team. We truly appreciate your recommendation and continued trust in us!
Fantastic experience: So incredibly thankful, had a toothache for 2 months. They were able to pull the tooth on the first visit and was so incredibly kind. Would absolutely recommend them!!
Christy, thank you for sharing your experience! We’re so glad we could help relieve your discomfort and get you taken care of right away. Our team truly appreciates your kind words and recommendation!
Fantastic experience: Great service here I love the professionalism! The front desk is so kind and welcoming!
Jamarcus, thank you for your wonderful feedback! We’re thrilled to hear that you felt welcomed and well cared for by our front desk team. We truly appreciate your kind words and are so glad you had a great experience with us!
Fantastic experience: I had a tooth extracted - I had a lot of anxiety about the procedure- but Dr Gonzalez put me at ease and the tooth extraction and post surgery went great!!
Phil, thank you for sharing your experience! We’re so glad to hear that Dr. Gonzalez was able to ease your anxiety and that everything went smoothly during and after your extraction. We truly appreciate your trust in us and are happy to know you’re doing well!
Fantastic experience: I have had a bad experience and trauma related to dental treatment. Just hearing the word “dentist” makes my heart beat fast and fills me with tension and anxiety. But I learned about Atlanta Oral and Facial Surgery to remove my impacted wisdom teeth and went for a consultation. When I met Dr. Yi for the first time, both Dr. Yi and the staff were very kind and caring. Because of them, I felt comfortable instead of anxious during the surgery. I had my surgery on October 20, 2025, and now, on day 7, I have no pain or discomfort and am living my normal daily life!
Thank you so much for sharing your story — that means a lot. We understand how difficult it can be to seek care after a traumatic dental experience, and we’re truly grateful that you felt comfortable and supported with Dr. Yi and our team. It’s wonderful to hear that your recovery is going so well and that you’re already back to your normal routine! We appreciate your trust in us and are always here if you need anything in the future. Wishing you continued healing!
Fantastic experience: Made this dentist experience relaxing and comfortable. Dr Gonzales and staff were more than pleasant and helpful. Would recommend!
Barry, thank you for sharing your feedback. We are pleased to know that Dr. Gonzalez and our team helped make your visit relaxing and comfortable. Your recommendation is truly appreciated. Please let us know if we can assist you with anything in the future.
Fantastic experience: Was recommended from the veterans affairs hospital and I had the most amazing visit. They took such great care of me the whole time. Everyone was so pleasant.
Island, thank you for your kind review! We’re so glad to hear that your visit was a great experience and that our team helped you feel well cared for throughout your appointment. We truly appreciate your trust in us and the opportunity to serve you!
Fantastic experience: I just have to say the entire staff made me feel welcomed. From the time I walked in to the door, until my appointment was complete. I want to give a shoutout to Dr Chris Yi. He was so gentle with my procedure. He checked, doubled checked and checked again on me to make sure I was comfortable the entirr time. The ladies complimented his service with great support. Thank you again ladies. Also, thank you for checking on me after the procedure. I recommend Dr Chris Yi to everyone
Sarah, thank you so much for your thoughtful and detailed review! We’re delighted to hear that you felt so welcomed and cared for throughout your visit. Dr. Yi and our entire team truly appreciate your kind words and recommendation. We’re glad we could make your experience comfortable from start to finish — and we’re always here if you need us in the future!
Fantastic experience: The most professional business, and heartwarming busi/facility ive ever been too. The staff is very courteous and go above to make sure you comfortable aand well taken care of. #1 is the receptionist ( Great smile to welcome you in and nicest customer service person you will ever meet.
Julius, thank you so much for your kind words! We’re delighted to hear that our team made you feel so welcome and comfortable from the moment you arrived. Our front desk and staff work hard to provide a warm, professional experience for every patient, and your feedback truly means a lot to us!
Fantastic experience: I have never had such a good experience. I had to have a tooth pulled. I am 70 years old and on blood thinners. Dr yi personally called my doctor to make sure that I could come off for a couple of days. He was also prepared if for some reason the bleeding did not stop. He took the precaution of keeping me there and extra 15 minutes to make sure everything was okay and he went out afterwards to speak with my husband. Later that day he called me himself to check on me. He and the whole staff made me feel special.
Darlene, thank you for sharing such a detailed and kind review. We’re so glad to hear Dr. Yi and our team were able to provide you with attentive care and peace of mind throughout your visit. It means a lot to know you felt supported and well cared for every step of the way.
Fantastic experience: Dr. Gonzalez, his assistants, and everyone in the office were very kind and helpful. They answered all questions throughout and made us feel better about the upcoming procedure. Thank you.
Noray, thank you for your kind words! We’re so glad our team could provide support and reassurance throughout your visit. We truly appreciate your trust and look forward to caring for you.
Fantastic experience: I’ve visited the Fayetteville office a few times everyone from the time you enter the office greeted by Amanda (receptionist) She is very kind and professional. Dr Gonzalez has been kind, professional and have done my implants and referred me to Dr Mitchell a dentist in fayetteville both working with each other to help me.(Dr Mitchell is also kind and professional) I was very depressed before I saw them both but now I feel very hopeful and thankful with them working together to assist me with my dental care. I’ve tried other Doctors however none of them has given me the hope that Dr Gonzalez and Dr Mitchell has given me. I truly believe they are God Sent and I thank God for them both and that he will continue to bless them. I also want to give thanks to Valeria who checked my implants today she was very kind professional she answered question regarding the procedure of my implants. I give honor and praise to God for sending them into my life❤️ Annette
Annette, thank you so much for your kind and uplifting words. We’re truly grateful for your trust in our team and for sharing your experience. It means so much to know that your care has brought you comfort and hope. We will be sure to share your kind words with Dr. Gonzalez, Amanda, Valeria, and the rest of the team.
Fantastic experience: They are very nice and so efficient!! It was a good experience!
Patsy, thank you for your kind words! We’re glad to hear our team helped make your visit friendly, clear, and efficient.
Negative experience: They won't answer the phone or call back, and the billing does not make sense. They won't send a paper bill, just text. They did not credit a check I wrote for $1408. The numbers on text statements don't add up.
Hello Steve,
Thank you for taking the time to provide us feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (470) 221-0196 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Fantastic experience: The doctor and staff are generously kindness for my treatment. After treatment, they give me instruction to take care at home carefully. I am satisfied with my treatment.
Nancy, thank you for sharing your experience! We’re so glad to hear you felt cared for during your treatment and that our team’s instructions were helpful. Your satisfaction means so much to us!
Fantastic experience: Atlanta Oral & Facial Surgery is the best dental care I've ever received. The staff are kind and caring and always efficient. I live that I can trust them with my dental care.
Catherine, we’re so happy to hear this! Thank you for trusting us with your care and for your kind words about our team. It means so much to know you feel confident and cared for at AOFS!
Fantastic experience: Dr Gonzalez and his team is awesome. They made sure I was comfortable and they kept a postive attitude throughout my entire experience. Front the front desk to being carefully wheeled out the back post op was a pleasant experience.
Tamecia, thank you for sharing your experience! We’re so glad Dr. Gonzalez and the team helped you feel comfortable and cared for every step of the way. We’ll be sure to share your kind words with the entire staff!
Fantastic experience: The customer service is outstanding and very friendly and helpful. I like to say thank to the hold team
Gail, thank you for the kind review!
Fantastic experience: I had oral surgery by Dr Gonzalez a few years ago and the office and his team were great! My daughter needed an impacted wisdom tooth removed and she had a great experience as well.
Teresa, thank you for sharing your experience! We’re so glad to hear that both you and your daughter received great care from Dr. Gonzalez and our team. It’s always an honor to care for multiple generations within a family!
Fantastic experience: Dr. Gonzalez and his team were wonderful. I was very impressed with my service and the office is very clean . Dr. Gonzalez has great manner and is very efficient in his procedures. I would highly recommend my family and friends here if they are in need for an oral surgeries.
Brittany, thank you for your wonderful review! We’re so glad to hear that Dr. Gonzalez and our team made such a positive impression and that you felt comfortable with both the care you received and our office environment. We truly appreciate your recommendation and your trust in us!
Fantastic experience: Today I had two teeth extracted and was extremely nervous but by the time everything was done, I couldn’t believe how fast it went and I didn’t feel anything. It was the best experience I’ve had at the dentist.Dr.Jorge Gonzalez is an amazing surgeon and I would recommend him to anyone who needs to get great professional care.
Laurice, thank you for sharing your experience! We’re so glad Dr. Gonzalez and our team were able to make your extractions quick, comfortable, and stress-free. It means so much to hear this was your best dental experience, and we truly appreciate your recommendation!
Negative experience: 1st time here, I was referred by VA. I am sitting here in the lobby and at the present minute they are 30 minutes late. I had an appointment and arrived 10 minutes early. 34 minutes late, She ask are you ok, I responded, "are you all always this late", Her response and I quote "VA would see you later thats why your here" Smh
Hello,
Thank you for taking the time to provide us feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients. We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (470) 221-0196 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Fantastic experience: I was very pleased with the work I had done at this office. Dr. Gonzalez and his staff were great! They made me feel so comfortable, and were very attentive and professional. I would highly recommend this office. They definitely get the job done right.
Kathey, Dr. Gonzalez and his Fayetteville team are so pleased to hear about your positive experience. They work extremely hard to provide every patient with the best care possible. Thank you for the kind words and review. We appreciate you and your recommendation.
Fantastic experience: The dental assistant and Dentist were absolutely fantastic. Great service.
Archie, thank you for your thoughtful review!
Fantastic experience: The staff is amazing and the front desk lady always makes me smile. This is my second visit and I couldn't be happier to be here. Dr. Gonzales is nice and allows you to understand what is happening and what's going to happen. Made me feel good about having surgery and I can't wait to be done.
Morgan, thank you for your wonderful review! We’re so glad to hear our team and front desk staff have made you feel welcome and comfortable during your visits. Dr. Gonzalez and the entire team are committed to keeping you informed and at ease every step of the way. We look forward to seeing you through to a smooth and successful surgery!
Fantastic experience: My dentist referred me to Dr. Gonzales for extractions and implants. Everyone was friendly and very efficient. Post surgery instructions were clear and all medications were ready at my pharmacy for pickup immediately following surgery. Overall great experience (very expensive though).
Leslie, Thank you for the kind review! We’re so glad to hear Dr. Gonzalez and our team provided friendly, efficient care and made the process smooth from surgery to recovery. We truly appreciate your feedback and are happy your overall experience was a great one!
Fantastic experience: I had a great experience today at AOFS.They were all very professional and courteous and on-time. My appointment was at 1:00 pm and Nicole the dental hygienist took me back on time. She's the consummate professional. Thanks Nicole for taking care of me and alleviating my pain.
AC, thank you for the wonderful review! We’re so glad to hear your visit was timely, professional, and that Nicole was able to help relieve your pain. We’ll be sure to share your kind words with her—she’ll be thrilled to know she made such a positive impact!
Fantastic experience: Very clean and well organized business. Everyone I spoke with was super friendly and very helpful with any questions. Great visit!
Alex, thank you for the great review! We’re so happy to hear you found our office clean, organized, and welcoming. Our team takes pride in being friendly and helpful, and we truly appreciate your kind words!
Fantastic experience: Very informative and gives a peace of mind in decision making. Clean professional environment. Friendly and listen to concerns.
Carol, thank you for the thoughtful review! We’re glad to hear you felt informed and at ease during your visit. Providing a clean, professional, and caring environment where patients feel heard is very important to us. We appreciate your kind words!
Fantastic experience: Dr.lee shared great insight took a lot of time explaining various treatment plans. Highly recommend this practice.
Monica, thank you for the wonderful review! We’re so glad to hear Dr. Lee took the time to thoroughly explain your treatment options. Your recommendation means a lot to us!
Fantastic experience: We had the most pleasant experience coming to the Fayetteville location for my son’s surgery. The front office staff was superior as compared to the front office staff at the Stockbridge location. (See my review of the horrible experience we had with them a few weeks ago.) The staff that gave the post surgery instructions showed compassion and care for son which made it an overall great experience. It was a 40 minute drive compared to a 3 min drive for Stockbridge office, but it was well worth it for the level of professionalism.
Deanna, thank you for sharing your experience and for choosing our Fayetteville location for your son’s surgery. We’re glad to hear that the team there provided compassionate and professional care that made a difference for you and your son. We appreciate your honest feedback and will continue working to ensure all our locations meet the highest standards. Wishing your son a smooth recovery!
Fantastic experience: I am a disabled veteran. I was sent here by the VA. I want to say that they are the most professional and friendliest staff I have ever come across.
Terrance, thank you so much for your service, and for sharing your kind words! We’re honored to have the opportunity to care for you and are proud that our team could provide the professional and friendly experience you deserve. Your feedback means a lot to us!
Fantastic experience: Dr Jacob Lee and Robin are phenomenal!! I have anxiety going to dentist ( most people do) however Robin was so calming and Dr Lee was painless for my procedure. Both a great team. Front office staff were so cheerful and welcoming! Highly recommend!
Sherry, thank you for the wonderful review! We’re so glad Dr. Lee and Robin were able to make your visit calm and painless, especially with your anxiety. It’s great to hear our front office team helped create such a welcoming atmosphere as well. We truly appreciate your recommendation!
Fantastic experience: I had a very good experience at Atlanta Oral & Facial Surgery. From the front staff to the nurses were great. Dr. Jacob Lee was totally awesome.
Rochelle, Thank you for the great review! We’re thrilled to hear that from our front desk to the nurses, everyone made your experience a positive one. Dr. Jacob Lee will be happy to hear your kind words!
Positive experience: Had a consultation here and never went back. XRay process and Dental Assistant were great, but the atmosphere changed when Dr Lee came in. I had a lot of questions due to my health issues but he seemed disinterested, rushed, and sightly annoyed. It made me so uncomfortable that I ended up going to another provider who happily took the time to answer all my questions. Perhaps Dr Lee had a bad day, but it was the wrong day to a person who had spent months saving up for that appt.
Fantastic experience: At Atlanta Oral & Facial Surgery the office staff was very friendy and let us know what was needed for the appointment. The medical staff let us know the recomendations, explained the plan of action, and adressed concerns and questions.
Thank you, Lisa! We’re so glad to hear that your experience with both our front office and clinical team was clear, helpful, and welcoming. We appreciate you taking the time to share your feedback and are always here if you need us in the future.
— Atlanta Oral & Facial Surgery – Fayetteville Team
Fantastic experience: One the best experiences to be had at the oral surgeon office. The complete staff makes you feel important.
Thank you, Johnny! We’re honored by your kind words and so glad to hear your experience with our team made you feel valued and supported. That’s exactly the care we strive to provide every day. We appreciate you!
— Atlanta Oral & Facial Surgery – Fayetteville Team
Positive experience: I had a great consultation today with Dr. Lee and his nurse and they were very pleasant. Everyone made you feel at ease and comfortable during the visit. I’m looking forward to being in great hands when I return for my surgery.
Thank you so much, Renee! We’re glad to hear your consultation with Dr. Lee and our team made you feel comfortable and at ease. It means a lot to know you’re feeling confident about your upcoming surgery. We look forward to seeing you again and being part of your care!
— Atlanta Oral & Facial Surgery – Fayetteville Team
Fantastic experience: The experience with Dr. Gonzalez and the staff at Atlanta Oral & Facial is always remarkable time. The comfort and the professionalism makes going to oral surgery easy. I have been to them a few times and have never been disappointed. Would recommend in a heartbeat. Honestly this place and people feels truly like family as we always talk and laugh before procedures.
Thank you, Antonis! We're honored by your continued trust and truly appreciate your kind words about Dr. Gonzalez and the team. It means so much to hear that you feel comfortable and cared for every time you visit. We’re grateful to have you as part of the AOFS family and look forward to seeing you again soon!
— Atlanta Oral & Facial Surgery – Fayetteville Team
Fantastic experience: Best oral surgeon I’ve ever been too. They are all sweet and generous. I’ll definitely be back. You want the best treatment and someone who cares go here.
Positive experience: The staff and the Doctor were excellent and fast getting my infected wisdom tooth out. My disappointment , I was told I needed , charged out of pocket ,sedation medication that did nothing to stop the pain from the two shots and the extraction hurt. I asked the assistant if my tooth broke up and she said no it’s extracted. They could have told me I wasn’t going to be at least partially knocked out or I wouldn’t have paid over $400 for a med I didn’t need. After the horrible pain I went through for the last two weeks the two gum shots and extraction was all I needed. The gas in a dentist office works better and it’s only $80.
Thank you for your feedback, and we’re glad to hear that our team was able to assist you quickly during your visit. We’re truly sorry to hear that aspects of your experience did not meet expectations. Your comfort and satisfaction are very important to us, and we take this kind of feedback seriously. We’d appreciate the opportunity to speak with you directly so we can better understand your concerns and work toward a resolution. Please feel free to contact our office at your convenience.
— Atlanta Oral & Facial Surgery – Fayetteville Team
Fantastic experience: Absolutely blown away by the level of care I received. From the front desk, to the very back, these individuals are extremely professional. I was terrified to have my wisdom teeth removed. 72 hours later and I still haven’t even needed one Ibuprofen or pain pill. My insurance covered half the cost so it was extremely affordable and necessary. But the tension relieved off the back of my head and better jaw posture is priceless. Thank you Atlanta Oral & Facial Surgery. Thank you Dr. Gonzalez.
Thank you so much, Zach! We’re thrilled to hear you felt well cared for throughout your visit. Your kind words about our team and Dr. Gonzalez mean a lot. We’re grateful for the opportunity to serve you and truly appreciate your feedback!
Fantastic experience: First appointment today with Dr. Gonzales and he was super nice, answering any questions I had about up coming extractions and plans for after my stitches come out. The front office was so polite and helpful and Dr. Gonzales's assistants were friendly and knowledgeable about why I was there. I would definitely recommend Atlanta Oral & Facial Surgery for their dental needs.
Gloria, we are glad your first visit with Dr. Gonzalez and our team was a positive one. We appreciate your kind words and your recommendation!
Fantastic experience: This was my first visit with Atlanta Oral & Facial Surgery. I was very pleased with everyone from the front desk staff to the dental assistants and Dr Gonzales. Everyone was attentive, kind, professional and I would recommend highly recommend Atlanta Oral & Facial Surgery. By the way, I had 10 extractions today.
Sterling, we are honored you trusted us with your care and glad you felt supported by our entire team. We appreciate your recommendation!
Fantastic experience: Dr Lee and his staff are simply amazing!!! Totally professional; very understanding and caring. Highly recommended!!! You will not regret selecting Dr Lee and staff. Waiting area is very warm and inviting!!!
Diana, thank you so much for the amazing review! We are thrilled to hear that you had such a positive experience with Dr. Lee and our team. Your kind words about our professionalism and warm environment mean a great deal to us!
Fantastic experience: This was probably the best experience I could’ve ask for with getting my 4 wisdom teeth removed! The staff, surgery, and healing process was very smooth! I highly recommend Dr. Gonzalez!
Jarod, we are so glad to hear your procedure and recovery went smoothly. We appreciate your recommendation and trust in Dr. Gonzalez and our team! Thank you for your kind words!
Positive experience: My son's implant surgery was super quick. We were in and out in less than 40 minutes. If you want quick service please visit Atlanta Oral & Facial Surgery!
Keuna, thank you for the wonderful review! We are so happy you had a quick and seamless dental experience with our team.
Fantastic experience: Hello, My experience in Atlanta Oral & Facial Surgery was excellent. The staff was friendly, and Dr. Lee, who completed the extraction, had a gentle hand. They made sure I was very comfortable throughout the whole visit. Thank you again for your amazing services.
Cornethia, thank you for the sweet review! Dr. Lee is is so happy you had a great time with him and our team. They work very hard to ensure all their patients feel as comfortable as possible in our care.
Fantastic experience: I had 3 extractions and two bone grafts done today. When I say it was the best experience its an understatement. The nurse was hooking me to all the machines and we were just crewing the fat. She attached the IV and told me it was saline solution. She leaves. Im sitting there chillin. She comes back with Dr Gonzales and they put a rubber thing in my mouth. Next thing I know they are leaving the room. The nurse comes back in very shortly. Im like “we ready?”. The nurse says honey you are done! What?! No pain at all. My appointment was 10:30am we were outta there 45 mins later. and as of 8:46 pm zero pain. Outstanding!
Hugh, thank you for the amazing review! Our team is so happy to hear about your pain free dental experience.
Fantastic experience: I am big on customer service especially if I’m spending my money.. I don’t care if it’s a penny! You never know what you’re going to get when you get referred to go somewhere…. but today I was pleasantly surprised! At Atlanta Oral & Facial Surgery… .Everyone I came in contact with was amazing and they gave us top-notch customer service! It’s nice to go into an office where the staff/employee's seem happy…. It comes across in how they interact with patients!
Khadijah, thank you for the wonderful review! We are so happy you had a pleasant surprise with our team! We work very hard to provide top-notch customer service to all our patients.
Fantastic experience: I was very impressed with the professionalism of Dr. David Cole and his assistant Bellaria. They provided great care and provided me several options to complete my procedure in the most comfortable way possible. Both of these dental professionals know their stuff and are very considerate, attentive and both explained how the procedure process works and after care; Dr. Cole surprised me that evening when he called and checked on me. I was floored because no other dental practitioner has ever personally followed up with me. Highly recommend.
Rick- Dr. Cole and the entire Fayetteville team are thankful to hear that you had a pleasant experience. Our team works extremely hard to ensure each patient receives exceptional care from start to finish. We are glad to hear that you experienced this firsthand. Thank you for trusting us with your care and for the kind review.
Fantastic experience: Best experience I have ever had with dental work. Would give 10 stars if I could. Staff and Dr. Gonzalez Ocasio was wonderful and made me feel very comfortable, thank you. Highly recommend if you need dental work. Thank you again, Susan Thompson
Thank you, Jeffrey! We're thrilled to hear this was your best dental experience and that Dr. Gonzalez and our team made you feel comfortable. We truly appreciate your kind words and recommendation!
Fantastic experience: I've had teeth taken out in the past(Two rows of molars worth.) This is the cleanest extraction I ever had. Past doctors would remove a little bit of a sidewall with the gum. This looks to be a straight pop out with very little residual pain in the first 24 hours. Best of all: me being 400 pounds and they still were able to put me to sleep. Most doctors were shy away from that. Kudos to Dr Gonzalez and his crew.
Thank you, Jason! We're glad to hear this was your cleanest extraction with minimal discomfort. Dr. Gonzalez and our team appreciate your kind words, and we're happy we could provide you with a smooth experience. Wishing you a continued easy recovery!
Fantastic experience: The entire staff was super nice. The doctor was great. I have already told 2 people about Atlanta Oral Surgery. Thanks
Thank you, Stanley! We're so glad you had a great experience with our team and truly appreciate your recommendations. Your kind words mean a lot to us!
Fantastic experience: The staff at this office are top tier! From the front desk to everyone in back office.....they were all so welcoming and friendly! And we were only there for a consultation. They made my son and I feel extremely comfortable about his upcoming procedure.
Thank you, Felicia! We're so glad you and your son felt welcomed and comfortable during your consultation. Our team strives to provide a top-tier experience, and we appreciate your kind words!
Fantastic experience: Dr. Gonsalves and his staff took excellent care of me. From the moment I walked in the door I felt as if they cared and wanted to provide the best treatment possible.
Thank you, Shiketha! We're so glad you felt well cared for by Dr. Gonzalez and our team. Your kind words mean a lot, and we appreciate you sharing your experience!
Fantastic experience: My 1st visit was really great. The staff was fabulous! I was so surprised when Dr Ocasio said I didn’t need surgery. So they are not about taking advantage of patients. If I ever have a need to use their services I will definitely go back.
Thank you, Jaz! We're so glad you had a great first visit and that our team provided an honest and caring experience. We appreciate your kind words and look forward to helping you if you ever need us in the future!
Fantastic experience: I was referred to Dr. Lee by my dentist for a root tip extraction. Everyone in the practice was extremely nice and professional. During the procedure Dr. Lee continuously asked if I was okay as well as describing everything he was doing. I highly recommend Dr. Lee for your oral surgeon needs.
Thank you, Sally! Dr. Lee and the entire team appreciate your kind words. We're glad you felt comfortable and well cared for during your procedure. We truly appreciate your recommendation!
Fantastic experience: They have an excellent staff! I appreciate their efforts to make me feel comfortable before, during, and after my procedures.
Thank you, Anton! We're glad our team helped make you feel comfortable throughout your experience. We truly appreciate your kind words!
Fantastic experience: The staff is always professional. They look out for you. Ask if you need anything. Is there anything else that they can do for you? Wait time was minimal for my appointment. This is the second time that I’ve used these doctors. I have an implant done and I’ve had absolutely nothing but success highly recommend these folks.
Thank you, Brian! We appreciate your kind words and are glad our team made sure you felt cared for throughout your visit. It's wonderful to hear you've had such a positive experience with us, and we truly appreciate your recommendation!
Fantastic experience: Very communicative, very fast working got in and out in a short amount of time. I had a very relaxed comfortable experience, they were also very reassuring and careful with my care it was amazing 10/10
Kayla,
Dr. Gonzalez, Dr. Lee, and the Fayetteville team are so glad you had a relaxed and comfortable experience. We appreciate your kind words and are thrilled to have provided you with reassuring and efficient care!
Fantastic experience: The office staff displayed exceptional professionalism. Staff provided thorough explanations of all services and costs up front. Dr. Lee was excellent explaining my needs and going forward with great recommendations in which I followed. I absolutely felt calm and cared for here. I highly recommend Dr. Lee and his entire office staff.
Amy, Dr. Lee and the Fayetteville team appreciate your kind words and are thrilled to hear you felt calm and well cared for. Ensuring clear communication and exceptional care is always our goal, and we’re grateful for your recommendation!
Fantastic experience: My wife had to have a tooth extracted and was dreading the whole experience and from the moment I took her to the office, she said that everyone she interacted with was so kind, and understanding, and patient. Dr Lee was her dentist and he was very professional and thoughtful and was able to pull the tooth with practically no pain. It’s reassuring to have your loved one have such a positive experience for such a dreaded procedure, and that was made possible with this company. We would highly recommend their services and staff!
Scott, Dr. Lee and the Fayetteville team are so glad to hear that your wife felt comfortable and well cared for throughout her experience. We understand how daunting a procedure can be, and it’s wonderful to know our team’s kindness and professionalism made a difference. Thank you for your thoughtful recommendation!
Fantastic experience: My experience was excellent. I was treated with respect and concern. My tooth was extracted with no pain. I would highly recommend Atlanta Oral & Facial Surgery to Family and Friends also to anyone who needs a good ORAL SURGEON.
Alice, thank you for your wonderful review! We're so glad to hear that your experience was excellent and pain-free. We truly appreciate your recommendation to family, friends, and anyone in need of an oral surgeon!
Fantastic experience: I had excruciating dental pain and was referred to this clinic by a trusted doctor. Not only were they able to correctly locate the source of the issue(back left wisdom teeth, a joy), but they scheduled me in for the surgery the very next day!!Not only that, but the entire procedure was quick!!I had local anesthesia, and the entire procedure took all of 15 minutes. I am forever impressed and grateful for the kindness and efficiency of the Doctor and his staff!!
Jileesha, thank you for sharing your experience! We’re so glad our team was able to quickly diagnose the issue and schedule your procedure the next day. It’s great to hear everything went smoothly and efficiently. Your kind words and trust mean so much to us!
Fantastic experience: Outstanding service. I arrived about 25 minutes early. I did not expect to be seen prior to my appointment time. I was immediately called back and was in and out in no time. The nurse and doctor were both great.
Grady, thank you for your feedback! We’re glad you had such a smooth and efficient experience with our team. Your kind words mean a lot to us!
Fantastic experience: After my initial consultation with Dr. Lee, I felt very comfortable knowing that he would be performing my oral surgery. I was comfortable having sedation and the office personnel were very professional and personable too. They checked to see what would be covered with my new insurance. I highly recommend Dr. Lee of Atlanta Oral and Facial Surgery and all staff members as well.
Diane, thank you for sharing your experience! We’re so glad Dr. Lee and our team made you feel comfortable and well cared for. Your recommendation means so much to us!
Fantastic experience: Since I did a call everything was nice. I received all the information needed plus a good details about billing and treatment. The staff is very polite and knowledgeable The office was clean. I felt really comfortable and relax when I met my Doctor.
Victor, thank you for your kind words! We’re glad our team provided the information you needed and made you feel comfortable. Your feedback means a lot to us!
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