Sinick Family Dental
Information about Sinick Family Dental
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 7h-13h, 14h-18h
- wednesday: (closed)
- thursday: 7h-18h
- friday: 7h-14h
- saturday: (closed)
At Sinick Family Dental, we offer dentistry to patients of all ages. We're proud to offer a wide array of dental services including cosmetic dentistry, children's dentistry, implant dentistry, endodontics, dentures, Invisalign and more to Medina, Ohio and the surrounding areas. We know that you might not enjoy coming to see the dentist. That's why it's our mission to help you feel comfortable when you come to visit our Medina, OH dental office. Our office is conveniently located on Reserve Commons Drive, just off of the corner of Medina Road and Village Gate Drive. We also feature convenient weekday hours for your scheduling ease. We can't wait to meet you - call (330) 725-9851 to schedule an appointment today!
Our comment from Best Dentists Club about Sinick Family Dental:
Sinick Family Dental is a highly recommended dental practice located in a modern and welcoming environment. Patients consistently commend the staff for their friendly and professional demeanor, making them feel like part of a family rather than just another patient. With a focus on patient comfort, they excel in creating a calming atmosphere, particularly for those with dental anxiety.
Key highlights from patient experiences include:
- Immediate and attentive care, often accommodating same-day appointments for urgent issues.
- A skilled and compassionate dental team, led by Dr. Jessica and Dr. Chris Sinick, who are known for their exceptional dental skills and gentle approach.
- Thorough explanations of procedures and treatment options, ensuring patients are well-informed and comfortable.
- A beautifully clean and well-equipped facility that utilizes modern technology for efficient treatments.
- A strong emphasis on creating a positive experience for families, with special care provided to children and those with special needs.
Overall, Sinick Family Dental should be considered a top choice for anyone seeking comprehensive and compassionate dental care.
Services and Treatments
Sinick Family Dental: Reviews
Fantastic experience: First time patient with terrible toothache… got me in same day and diagnosed issue … very friendly and helpful
Fantastic experience: Dr Jessica is great. She has a natural calming presence. Her dental skills are amazing. No pain during or after. Her assistant is just as competent. Truly a professional team. The office staff are helpful, friendly, and quick to explain the new insurance procedures. Highly recommend Dr Jessica and her office.
Fantastic experience: Absolutely the best dental services around. Dr Jessica and Dr Christian are true professionals...there staff dental technicians are amazing,knowledgeable and also professional...and they are so friendly they treat you like family..
Fantastic experience: Very professional, friendly, helpful and caring. I would highly recommend Sinick.
Fantastic experience: Everyone was so kind, knowledgeable, and accommodating. From myself as an adult to my little two year old, the care was and is spectacular.
Fantastic experience: Everyone is very pleasant but professional. I am very pleased with the care I have received.
Fantastic experience: Sinick Dental has the best dental hygienist we’ve ever had! We followed Sara to Sinick when our last dentist sold his practice to a Mega conglomerate, not for us. Sinick is the family friendly dental practice that you remember as a kid. They know your name and care about your dental health. We’re retired without dental insurance and we have no problem writing them a check for the great service they provide.
Fantastic experience: From the phone call to see if they could see me to the extraction of my teeth, they were all wonderful! Everyone was friendly, understanding of my fear of dental procedures, and explained it all very thoroughly. I loved them all! I will be using them as my regular family dentist now
Fantastic experience: My daughter and I just had another positive experience with Sinick Family Dental. We were both due for an exam and cleaning and love that they can always accommodate us at the same time, and often in rooms close enough that the hygienists can easily speak with one another in the event there are questions. The facility is modern, comfortable, professional and conveniently located just off route 18 near 71. We stumbled upon their practice years ago after our dentist retired and we had a dental “emergency” just before leaving for vacation and they were the only practice willing to take us as new patients on short notice. Highly recommend!
Fantastic experience: Well everybody there totally rocked! My teeth felt sooooo good when I left there! Loved it and I will keep coming!
Fantastic experience: Abbey is the best dental highgeist I could have possibly asked for. This was my first time there and I was extremely happy
Fantastic experience: No one enjoys going to the dentist and I had some anxiety about trying a new place but the moment I walked in, the front desk was super friendly, the Christmas tree and the fireplace were really nice to sit by and I felt cozy and relaxed. I was called back quickly and on time and my hygienist was very friendly and informative. The dentist was also very friendly and personable. I’m glad I found this dentist. Really enjoy it’s owned by a husband and wife as well
Fantastic experience: Couldn't recommend a better dentist. They took the time to explain everything they were doing so I wasn't in the dark. Felt like I was on a first class flight the entire time!
Fantastic experience: Beautiful office, friendly staff, transparent and highly competent Dentists. Highest recommendation.
Fantastic experience: This was my first experience at Sinick Family Dental and it went amazingly well! I was very impressed with the facility to start with. The entire staff was friendly and upbeat. Dr Jess performed the repair on my chipped front tooth and did a pain free outstanding procedure that looks fantastic! I highly recommend Sinick Family Dental.
Fantastic experience: My experience was awesome, everybody was super friendly and helpful explained everything and great detail would keep checking to make sure that I didn’t have any more questions and even though insurance company suck they are very helpful and navigating through that stuff too. I would highly recommend them
Fantastic experience: Lovely and caring staff. Happy with service and look forward to establishing dental care for our entire family
Fantastic experience: Life takes you through many challenges and blessings. This year, my hubby had a stroke. I wasn't so sure of everything anymore. The whole world changed in just a few minutes. One thing that had to remain constant was my own health. You can't take care of anyone else if you don't take care of yourself. My hubby has recovered wonderfully. I've lost weight. We're eating less sugary things. This all reflects back on to my dental health too. Though I didn't always follow my dental plan, I did what I could to maintain a healthy outlook and stay as consistent as possible. Today was proof day. I had my 6 month check up and cleaning! My gums are better. There was less heavy plaque build up. Overall the plan is still working. The best part is there is a healthier, happier me.
Fantastic experience: Very happy with my experience. I have had several visits over the last few years. Can't say enough great things about Lori (dental hygienist). Both dentist are great & staff is very friendly. Always prompt with your appointment time.
Fantastic experience: The Sinicks are incredible! They are so professional and kind. My first time getting dental work there was a few weeks ago and it was the best experience I've ever had with a dentist.
Fantastic experience: Great hygienist ( Rhonda) who regularly cleans my teeth. Would recommend Sinick Dental if your looking for a dentist.
Negative experience: Not happy with results or cost. Had a treatment plan, obtained CareCredit to pay for it, but got another bill in the mail afterwards that was not part of the plan, nor agreed to.
Fantastic experience: The care I have been shown over the past 5 1/2 years is nothing less than exceptional. I would highly recommend this practice to anyone looking for the very best dental care.
Fantastic experience: Very nice office, the staff and Drs are wonderful! Mel cleaned my teeth today and she did an excellent job, very gentle and thorough, my teeth feel great!
Fantastic experience: Melanie is a wonderfully competent dental hygienist. She is very kind & knowledgeable. I have found her suggestions regarding dental care very helpful.
Fantastic experience: I was in search for another dental practice as my dentist retired. After reading all the great reviews, I knew I had to give Sinick Family Dental a try, and boy am I glad that I did. From the front office staff to the dental hygienists along with the great care I received from Dr. Christopher Sinick, I couldn’t be any more pleased. They all treat you as if you are part of their family and that says a lot. I sure hope Dr. Christopher and Dr. Jessica don’t plan on retiring anytime soon.
Fantastic experience: I have been coming here for years and each time, I leave even more impressed. Thank you for the kind service and genuine care!
Fantastic experience: My first time here due to an Abscess tooth. The staff are super nice. Dr. Jessica is doing her best to get me on track. Today I had my second visit for a rebuilt n a crowd. I will say I'm a nervous client but they helped me to be calm. I'm very pleased to have found them.
Fantastic experience: Dr. Sinick did a crown a few years back and it didn’t hold up. When I called the office and was seen they replaced the crown and there was no additional charge.
Negative experience: My daughter went to Sinick and was told she had 7 cavities that need filled for $3600 total. We got a second opinion and that was not a fact. There was one chip that was easily fixed. The other dentist did not charge for X-rays but performed them non the less. Guess we need a way to pay for that dance new building. Go elsewhere.
Patrick,
I am sorry that you feel that our diagnosis was not accurate for your daughter. We pride ourselves for being very thorough with each and every one of our patients. Even though we are very thorough we are also tend to be pretty conservative with our treatment planning. We try to treat every patient as if they were a member of our own family. We have no problem with you, or any other patient getting a second opinion. We are an open book and we will supply you and the other dentist with all of our notes, X-rays and any other information that we have at no further charge to you.
I went back and reviewed your daughter's X-rays again. After reviewing them again I still stand by our diagnosis. I would encourage you to get another opinion from another dentist. There are definitely some areas that are larger than others and if not treated could become bigger issues in the near future. As I said before, we will supply you and the other dentists with all of our notes, X-rays, and charting.
If you have any questions please feel free to call our office and we would be happy to help in any way we can.
Fantastic experience: Very friendly and courteous staff at Sinnick Dental. Christopher Sinnick is highly experienced, organized, and methodical in his field. He and the staff keep you informed and prepared for all procedures eliminating all questions that I may have. It is very pleasant and relaxing in dealing with him and the entire staff.
Fantastic experience: As a new patient I was very impressed with every aspect of my appt with Dr Sinick. They got me in very quickly for an emergency dental problem. The hygienist Sara and Dr Sinick fixed my issue perfectly and pain free. Everyone was very professional and welcoming. Kristen at the front desk was extremely helpful with some questions I had.
Fantastic experience: Thanks for ALL THAT YOU DO !!! It feels like family while you're there!!!! Thanks again I had an emergency because my tooth broke and Dr.Sinick(Mrs.) and she was very pleasant ☺️ easy to talk to and LISTENED to ME about my fears and concerns no matter how small big or tall!!! ☺️Best Family Dentist I have had in a very very very long time!!! A+++/ you guys are awesome
Fantastic experience: Top tier care, extremely friendly and knowledgeable staff. Everyone always seems happy here. I almost erased my this review- but only because I fear how hard it will be to schedule appointments when people find out how much better Sinick Family Dental is compared to the competition. 6/5 stars
Fantastic experience: Lori is the best! Thanks for the great service!
Fantastic experience: I had a very pleasant experience at Sinick Dental in getting my first root canal on a front tooth that was dead and yellow from prior dental work. The process was very smooth and much to my surprise not as painful as I have heard it can be. Dr. Jessica and her staff were very professional and efficient. She also matched the crown to my other teeth perfectly. See the before and after photos! It was so nice to have everything done in office and not needing to come in for multiple visits.
Fantastic experience: I can’t say enough good things about this office! Not only is it beautiful and incredibly clean, everyone there is intelligent and down to earth. They treat you like a valued guest. Until you have been to a practice that values Technology and first class customer service you don’t know what you’re missing. My hygienist Sara is outstanding! My teeth are the cleanest and healthiest they’ve ever been. Sidenote: they are out of network with all insurance companies, but will still submit to your insurance for reimbursement. My insurance pays almost my entire visit even though they are out of network. Most providers do pay if you have a PPO!
Fantastic experience: Dr. Jess is a caring dentist that will do what it takes to ensure the highest level of dental care is provided to her patients. Highly recommend!
Thank you so much for the 5-star review! We truly appreciate your trust in our team. It’s always our goal to make your dental visits as comfortable and positive as possible!
Fantastic experience: Dr. Sinick's technique for pain management is excellent. I barely felt the numbing shot and he massaged the gum tissue where the shot was placed. About the most pain free experience I've had at any dentist. And, I am constantly nervous about dental pain. And his staff are excellent to work with, everyone is so friendly.
Fantastic experience: Wonderful experience. Fantastic operation. I felt very comfortable and informed.
Fantastic experience: Extremely courteous Dentist and staff. Dr Jessica went above and beyond to help me with my dental emergency. She called me on a Sunday, to let me know that she would fit me in Monday with my tooth. Dr Jessica explained her Dental plan for me and was very gentle as she worked on my tooth. The Administrative team was very friendly and helpful in discussing options. Excellent experience. Highly recommend! Beautiful office too.
Fantastic experience: I was a little nervous about going to the dentist for a check up after an extended period of time, but Yolanda was very gentle and the visit was very Plesant. Kim at the front desk gave me good advice on insurance coverage and costs. Thank you
Thank you for the wonderful review! We’re so glad to hear you had a great experience with us. Your smile means everything to us!
Fantastic experience: Their offices are state of the art. Great facility. The personnel are very pleasant and professional. Very good impression for my first visit.
Fantastic experience: I have been a patient with Sinick Family Dental for more than 4 years since my initial review and the only change I'd say is I like them more and more with each visit. Melanie, my hygienist, is fantastic!!!! She is so friendly, personable and gentle but also very thorough. Last year, I had to have a filling replaced that my previous dentist had done. I was so nervous because the initial filling at my other dentist had so painful and long. But, Dr. Sinick and his assistant had the old filling out and replaced in no time and with minimal discomfort, no pain. The front desk staff are all terrific. Friendly and helpful, always making you feel welcomed and treat you like family. If you are someone who is nervous about going to the dentist, this is the place to go. If you want excellent preventative care to keep your teeth in good health, this is the place to go.
Fantastic experience: Melanie was the absolute best hygienist. She made me feel comfortable and was the most gentle human being. I will continue going back to her as long as I can.
Fantastic experience: Staff was friendly and went out of their way to do additional procedures, not planned. Facility beautiful, equipment top of the line... Thank you so much.
Fantastic experience: Everything was fine at my appointment today but I do not want anything posted publicly with my name and/or initials on it. Thank you for honouring my request for anonymity
Negative experience: Friendly people, very clean practice, and good availability. I have always left positive reviews, even tho the place is a bit pricey.. Sad to say, not positive today. I had missed a six month cleaning, and so it has been almost but not quite a year. During that time I received MANY reminders to come in and get my teeth cleaned, my insurance covers two cleanings a year - get that second cleaning done before the year is up. So I finally called and made an appt for today. Scheduled a bunch of other appts and errands around it, packed the day right with things I needed to do. Go in to my appt and the first thing the hygienist says is that I really need XRays. Insurance pays for one set of XRays every two years and another set of X-rays every three to six years so I need to get them today. Well…wait - my head is only thinking cleaning and my schedule is booked. if my last X-rays were in 2021, then that means I can get my three to six year X-rays anytime before 2026. I’ll schedule a second appt at a different date to get XRays. No no! Can’t do that! You have to get the X-rays today! They need to be done every theee years and you are LATE! Well I will just do the X-rays another day… NO! It will only take two minutes (no it won’t) and u need to have them done every year! Insurance will pay! Now I am getting steamed. First it was six years then three then two and now one year and must be done TODAY. Sounds like it’s more about getting the insurance money than working with me, the patient. Eventually left. No teeth cleaning, no X-rays.
Robertta,
First I want to apologize that your visit to our office did not meet your expectations. We try very hard to give our patients the best experience possible when they come and see us. Our recommendations for when X-rays are needed are based on each individual person and the state of their oral health. We try to treat everyone we see the same way that we would want to be treated and this means we are very thorough as you have experienced in the past.
You are correct that there are several different kinds of X-rays. Generally check up X-rays are taken every 12-18 months and a full series of X-rays and a panoramic X-ray are taken every 3-5 years. Each type of X-ray has a reason for why it is taken as all of the information we need to give you the highest standard of care is not available in one single type of X-ray. Saying that, there are limits to where we absolutley must have a set of X-rays within 2 years or else we are at risk of being held liable if we were to misdiagnose something that could be found on routine X-rays. Treating people without X-rays, even for a cleaning, can put our dental licenses at risk and we could be held liable for treating patients below the standard of care. This would be like if you went to your primary care doctor for an annual physical and they did not take your heart rate, pulse, or listen to your lungs. If your physician did this, they would be practicing below the standard of care and would not be providing you with the level of care you deserve. In addition, your physician would be placing their medical license at risk for not treating their patients at the standard of care.
Please give our office a call and we would be more than happy to answer any other questions you have!
Fantastic experience: Friendly, thorough, competent, and there was no waiting past my appointment time. I recommend Sinick Family Dental.
Fantastic experience: I hate, HATE dentist visits. I'm a 40 year old baby when it comes down to it. That being said, everyone was really friendly and personable. Despite all dentist offices being nicely disguised torture chambers - this one is very comforting and homely. The staff and doctors are all well informed and answer questions assertively. I recommend!
Fantastic experience: Sinnick was great - Melanie was my hygienist and was so nice and great to talk to. For my future appts I will love to have her with me. Office is clean and nice and the staff is so kind and welcoming.
Fantastic experience: The most welcoming Dentist I have ever been to! As soon as you walk in to the cozy waiting room, you know this dentist office is different. Everyone I talked to was kind and knowledgeable, my appointment started on time. My hygienist was extremely knowledgeable, and the way they have their patient rooms set up makes the for an extremely efficient visit. The fish on the TVs in the room were calming. It is all just so well thought out from start to finish. The dentist was knowledgeable and didn’t try and upsell me which has been my experience at multiple dentist offices. This was the best dentist visit I have ever had. I cannot recommend them enough!
Fantastic experience: I always feel welcome at Sinick Dental! Dr. Jess was careful pulling my back tooth and no pain whatsoever! Sylvia is always friendly and professional!!
Fantastic experience: Sinick Family Dental front desk staff is always helpful and Rhonda does a great job cleaning my teeth.
Fantastic experience: Wonderful all around! From the very first phone call, they made us feel welcome and important, not just another patient. We left a dental chain where we were just another fee. I was looking for a family practice for a more personal experience and found it at Sinick Family Dental! Everyone was friendly and helpful. The hygienists were thorough, kind, and knowledgeable. Dr. Chris Sinick did not rush (as often happens at the chains) and answered all our questions. Thank you!
Fantastic experience: Sinick Family Dental is the best! They were able to fit me quickly when needed. They’re very thorough and knowledgeable- highly recommend!
Fantastic experience: I havent been established with a new dentist since moving to Medina and ended up with a cracked tooth. Not only were they responsive, they got me in quick for a new patient appointment. Everyone from the front desk to Dr Chris Sinick were amazing, responsive and made me feel at ease. I’m happy to call Sinick Family Dental my new dentist
Fantastic experience: I had a very good experience. I had an emergency, needed a tooth extraction and they got me in that same day even though I was a new patient. My wife and I were looking for a new dentist and we have now found one.
Fantastic experience: My crown fell out Friday night but I called at 8:15 Monday morning (today) and was in at 10:00 am. In and out in less than an hour and all fixed up. This place is truly fantastic.
Fantastic experience: Sinick Family Dental is genuinely fantastic. I chipped a tooth, and they got me in immediately and fixed it beautifully.
Fantastic experience: The entire office staff is so friendly and took the time to answer my questions. The hygienist and the dentist explained everything so well and it was such a quick process. I recently started coming here and am happy I found a dentist that explains everything and takes their time with their patients. I will always recommended this office.
Fantastic experience: They’re so nice! Our dental visits are quick, professional and informative. Sad to lose my former dentist, but so happy I found Sinick
Fantastic experience: The prettiest dental office I have ever been to! I haven’t had dental care in a few years and the friendly staff took great care of me and took their time explaining what is going on with my teeth and gums.
Fantastic experience: Forst time to the dentist in a long time. They were kind, caring, professional, and welcoming. The team was great
Fantastic experience: Today was my first time at Sinick Family Dental and definitely won’t be my last! Everyone from the front desk, to hygienist and dentist were wonderful!
Fantastic experience: I hadn’t been to the dentist in a long time (longer than I care to admit!). They were literally the least judgy office I have ever been to and actually put my mind at ease. My new goal is to have the cleanest teeth ever and I have never felt that way after a single dental visit in my entire life. If you are anxious or nervous about going to the dentist, I highly recommend Sinick.
Fantastic experience: Very friendly and caring staff and extremely good at their jobs. I never feel like they rushed through my cleaning or any work they do, they always take their time make sure I feel comfortable and I enjoy talking to them. I highly recommend this place for anyone looking for a good dentist
Fantastic experience: Incredible office all around. From the front desk to the doctor. Everyone was so very nice. Dr Sinick was very knowledgeable and informative. Rylee was also great and very helpful. Very happy and would 10/10 recommend this office.
Fantastic experience: On my first visit I found the practice to be a friendly and professional atmosphere. Everyone took the time to explain my treatment options.
Fantastic experience: I have to say going to the dentist office isn’t a easy task for most people. Dr.Jess and her staff makes it’s such a inviting visit with their gentle ways, kind conversations and beautiful office building. I’m really happy that there’s no pressure to purchase services or pushy office staff. Everyone greets you with a smile…I will recommend you to all my friends…. Keep up the great service.
Fantastic experience: I love this place! I have been looking for a new dentist since mine retired and it hasn't been easy. Sinick Family Dental made me feel welcome and comfortable. I will be recommending them to all my family and friends!
Fantastic experience: Had another excellent experience! The environment is warm and welcoming! The staff is professional, knowledgeable, and friendly! Had a gentle but thorough cleaning! Would highly recommend!
Fantastic experience: I haven't been to a dentist in a very long time and they have been able to help me step by step and make it a very comfortable visit every time I've been there. I know it's gonna be a journey to get a great smile again but I'm truly happy I picked this place because they seem to actually care about their patients. I would definitely recommend them to anyone and everyone!
Thank you so much for your kind words Will! We are lucky to have you as a patient!
Fantastic experience: New patient, very nice office and very friendly and helpful folks! Procedure was done very quickly and professionally! After having a crown done I returned again for an old front crown replacement. Fantastic results! Very, very happy with my new front tooth!!
Fantastic experience: Amazing...I felt like I walked into the future. It looks like the newest and best of everything. I was laying down with my eyes shut, with the numbing gel, and didn't feel her give me the shot. Each person who worked on me was extremely professional, no wait time between them. I left with a smile.
Fantastic experience: In early January, I was out of town and broke a wisdom tooth off at the gum line. Based on family's recommendation, I called Sinick Family Dental to see if they would see me for extraction. They got me in within a couple hours of my call (I'd filled out their required online forms before the office opened that morning). Dr. Mrs. Sinick was stupendous! She listened to my anxieties (pain isn't one of them) and clearly did everything possible to allay them. She told me afterwards that she had some trouble getting one tooth root out because of the way the tooth was broken - and I felt absolutely no pain at all, through the whole experience! If I ever need more than cleanings and fillings, I would seriously consider making the 2 hour drive to use Sinick Family Dental's services. Thank you!
Fantastic experience: Delightful office with outstanding staff members. My teeth were in desperate need of dental work. I wasn't shamed but encouraged to continue with dental care routinely. Strangely enough, I actually enjoyed my time there! I would highly recommend Sinick Family Dental.
Fantastic experience: First time patient and they were so thorough. It was the best yet gentle cleaning I've had! Abby did a wonderful job!
Fantastic experience: Very nice and friendly staff and dentist Chris is very nice! They are upfront about pricing and work with you to accomplish your dental goals
Fantastic experience: The entire staff is amazing with kids and the dental experience for my young child has been outstanding. I’ve never had a long wait, they explain everything along the way in simple and sweet terms, there is a little play area, and they get a little toy at the end. My son looks forward to his visits and he says “I love the dentist!”
Negative experience: The care at Sinick is good. The people are nice and take pride in their work. Beware the billing as some others have mentioned here. I reached out to the office to get set up for appointments and provided my insurance information. Their office gladly saw me and booked me for appointments, that I have no doubt were necessary, however, no one informed me that their office was out of network for my insurance. I find it to be INCREDIBLY DISENGENOUS to knowingly schedule and provide services to a patient knowing they are not in network; all while never informing them of that situation. Like I said, the care there is good, but before you get in that chair, verify EVERYTHING financially regarding your care. You cannot trust them to be honest in their dealings on the financial side of the business. Some might say that it is my responsibility to verify this before receiving services, and that could be fair, but of all the places to place your trust that someone has the best intentions for you, you would think that people in the medical professions would be one of them. I'm sure that I will get the classic Sinick response as other negative reviews have here apologizing for me "feeling" this way, but I assure you this has nothing to do with feelings and the content of this review is simply matter of fact. In summary, the care is good, the business practices are reprehensible. Buyer beware.
Fantastic experience: What could have been a very bad day, turned into a great day! While on a flight from CT (for a family wedding) my veneer cracked in half and fell off. The wedding was the very next day…. I couldn’t arrive with my front tooth missing!!!! My brother in law, a dentist in Houston, made some calls and got me an emergency appointment with Sinick Dental. From the second I walked into the office, I was treated with kindness, professionalism, and knew I was in good hands. They were knowledgeable and comforting! Within in two hours, I had a brand new beautiful tooth!!! I felt so grateful that I found the Sinick Family Dentist group. I couldn’t have been more pleased with the quality of care, expertise and outcome! Thank you to the entire staff for creating such a positive experience. I wish they were located in CT!!!!!
Fantastic experience: It was a pleasurable experience meeting the staff, Doctor Sinick and his assistant, Riley. They were professional, kind and answered my questions about procedures and finance. I will feel comfortable and confident that I’m in the best of hands.
Negative experience: Unprofessional dentist, limited hours & process not explained properly - dentist & her assistant talked about their weekend plans, food they were bringing, new recipes, & thoughts on family members all while performing a dental procedure - I learned more about their personal lives than I cared to know. Limited hours led to no flexibility in changing appointments & not properly explaining process led to wasting my time with appointments that couldn't be productive.
Fantastic experience: Underwent a crown placement. I highly recommend their technique and care. Pain free, gentle, and I've had huge success under their care for many years. Highly recommend Sinnick Family Dental!
Negative experience: The Old Bait and Switch. I was Quoted over the phone $430.00 for a Cleaning, X-ray, and Exam. I got the Very Extensive X-rays and the Exam, but No Cleaning. Basically a $311.00 Estimate. I Don't mind paying for a service. but I don't like being Misled. The Cost is going to be an additional $1200.00 for the Cleaning. That's not what I was told. I don't do that to My customers and I've been in business for 35 years. I can sleep at night, can You? I don't FEEL I was baited and switched, I'm saying IT HAPPENED. All the singing and dancing on here By You will not change it.
Joe,
I am sorry that you feel that you had a bait and switch pulled on you. We never want anyone to feel this way. One of our most important priorities is to be straight forward with each and every patient so we can avoid these issues from arising all together. As you said yourself we pride ourself on being thorough. If anything ever changes, we stop what we are doing and spend the time to let you know what has changed and go over the new treatment needed along with any fees associated with it.
When we give an estimate over the phone we can only give it with the information we have been provided. There are times when someone's dental health does not match the condition that we estimated on the phone. As you noted, before we do any work on a patietn we do a thorough exam to find out exactly what is needed prior to beginning any work. Sometimes this is what we had estimated it to be and other times it is different and requires something different than we had estimated.
It is similar to if a plumber was called out to replace a leaky faucet. The plumber might give an estimate of a certain amount based on the information at hand of replacign the leaky faucet. Suppose when the plumber arrives at the house to find, not just a leaky faucet, but also a pipe burst in the wall. The plumber cannot simply replace the leaky faucet and leave the burst pipe in the wall. If he were to do that, it would be extremely unethical. The plumber has the responsibility of letting the homeowner what problems he has found and how to fix those problems. As you can imagine, fixing a burst pipe and repairing the damage it made is more involved and consequently is a higher charge than simply replacing a faucet. This is not a bait and switch. It is simply that the scope of the work has changed.The same can happen when we give an estimate over the phone assuming one level of someone's dental health, but in reality their dental health is different. The fees associated with the new dental work may be different than the original estimate that was given when it was assumed the patient's dental health was different than what it actually was.
If you would like to call our office, one of our amazing team members would love to help answer any questions you may have and explain your situation to you in another way if you need it.
Fantastic experience: Very friendly and knowledgeable staff. Minimal pain in a painful procedure. Definitely glad my family and I have found our new dentist considering I have a 7year old and two 3year olds that love it here.
Fantastic experience: The staff displayed the utmost professionalism. They were organized, friendly, and thorough. Facing a procedure that had me anxious, they put me at ease. I am elated to be in their care!
Fantastic experience: Fantastic dentist office! The best in Northeastern Ohio. Rhonda always does great job with cleaning. Very patient, consultative and efficient. Dr Jess and Dr Chris Sinick are awesome! Thanks so much, will be back!
Negative experience: This year I have been here 4 times and they have all been poor experiences. Between not being fully numb and crying during one of them. Having the quote I was given be wrong and was not able to be told why. To just rudeness from staff. If you are nervous about going to the dentist I would not go here. That is coming from someone who gets extremely nervous about the dentist
Negative experience: My 93 year old patient requested a second opinion to decide if permanent dental implants or snap in denture was the best option. Provider was chosen because wife grew up in Wellington and completed her undergraduate at Oberlin university. Our family lived in Wellington with 5 children. Can you imagine my frustration when time spent at 6 am on the providers website was wasted because the new patient forms submitted did not save? I rushed to complete the forms in the waiting room & would email the medications list. The Dr. did not introduce himself when he entered the room. My perspective is the Dr. wrongly decided not to interact with the patient during the consult. Patient's emailed 9-17 panoramic Exray (upper & lower) from another professional provider was not acceptable to Dr. Sinick. Dr Sinick advised software maybe incompatible. After paying $300 for the consult, the Dr. did not provide the requested consult summary. The Dr.'s verbal information given my 93 year old mother was important to weigh pros & cons of her treatment options. Unfortunately, the Dr. did not provide the patient's treatment plan he promised. My perspective is the Doctor's demeanor was unprofessional.
Debbie,
I cannot go into specifics on here in regards to your mother's appointment as it is not HIPAA compliant to do so. However, a detailed and accurate medical history is crucial to the safety of everyone involved. It is paramount to begin with this information so there are not complications that could end with a patient or one of our team in the hospital or even worse.
There are many different types of radiographs (X-Rays) that are used in dentistry for different reasons. One type will give you some information and others will give you another set of information. A panoramic X-Ray is not sufficient to plan for dental implants as it only creates a two dimensional image of your jaw. To assess if someone is a candidate for implants, a CBCT is required as it supplies a three dimensional image where we can see how much bone is in the area and where important stuctures such as nerves and blood vessels are. This CBCT image alone at most offices typically costs more than what you said. That does not include any other types of radiographs that are also needed to give a thorough exam, nor the time spent to actually conduct an exam.
As you know, all the requested radiographs that were taken were supplied to you within hours of being seen.
There is one thing that I will not tolerate in our office and that is being rude and abrasive to the members of our team. We go out of our way to treat every single patient with the respect and dignity they deserve. If you choose to be rude to the members of my team, then you are not a good fit for our office as it is crucial for the doctor, the patient, and all the members of our team to have high trust in each other. When you are rude and abrasive to multiple people as soon as you walk in the door and throughout your appointment it shows that such a level of trust is not present and will never be present.
If it is unprofessional to support our team when they are dealing with people being rude to them then I apologize, but I will continue supporting my team.
Fantastic experience: Melanie is awesome and always takes care of me without any painful use of instruments around my gums. She takes an interest in my life. Sinick appointments are always on time.
Fantastic experience: I am extremely impressed with the quality of work done and the personal attention I received at my recent dental appointment. Dr Sinick also took the time to call my oncologist to discuss my dental treatment plan and to make sure it would not cause a problem with my cancer infusion treatment. I highly recommend Dr Sinick Dental for anyone looking for a family dentist. Brenda Darkovich
Fantastic experience: I took my 5 yr old daughter for a check up and cleaning. The staff is very respectful and patient. My daughter walked in there scared but walked out with a big smile.
Fantastic experience: My first visit to Sinick Family Dental and I was so impressed! What a comfortable environment with an excellent staff that made me feel like i was family. Very thankful to find a dentist office i look forward to going to.
Fantastic experience: Very nice and clean facility. Dentist and team were efficient and made me feel comfortable. They did an excellent job on my broken tooth and cleaning my teeth. Highly recommend.
Fantastic experience: Sinick Dental is comprised of a cohesive, friendly, competent, and caring team of professionals. Reception, scheduling, assistants, hygienists, billing, the dentists: every single person in every area has been a pro at what they do and a pleasure with whom to work. They have developed a plan for my long-term dental health and have been mindful of my circumstances financially and otherwise. Reminders, instructions, and directives for good dental hygiene are offered kindly and without condescension. I've had significant dental work here thus far and I've been comfortable with very minimal discomfort during and after. Good people, good experience. Highly recommend! Jason Metheney Edit: 06/20/2023 Over the last year Dr. Jess and her faithful crew have carried out a well-planned and well executed series of procedures and I am once again back on track and decay-free. If you are looking for a dentist, I highly recommend this practice. Two things: Dr. Jess(ica Sinick) has great skill making sure that the experience is pain free. If you are especially shy with needles as I am, here Dr. Jess excels and is mindful and gentle. She and her office are also proactive in anticipating and alleviating discomfort. Secondly: The convenience of the CEREC machine for dental crowns can't be beat. I remember years ago waiting weeks for a crown to be made while wearing a temporary one. Now it is done from start to finish in a few hours total. I had put off going too the dentist for way too long. I'm very grateful to the Sinicks and their staff. Edit: 09/17/2024 Still getting great care with the Sinicks and crew!
Thank you so much for your review, Jason! We love having you as a patient!
Fantastic experience: Dr. Sinick, Sylvia and the entire staff have been a perfect home for our entire families dental needs, especially our son with special needs. The staff is so supportive and understanding to exactly what helps motivate Ethan and they go above and beyond to make sure he is comfortable and ready to hop in the chair. By adding the extra touches he can and does sit very still for the Dr. to do exactly what needs to be done. He has had quite the amount of cavities and even a crown and without this added care to help comfort my boy life at the dentist would be much different. We absolutely love it here!!! Thank you guys for being the best!!! Mandi
Fantastic experience: Based on my wife's experience with Sinick Dental, I scheduled an appointment to have a denture replaced. New patients are directed to the website to fill out 'all' the paperwork then someone called to schedule the time. Upon arrival, I was greeted by a smiling, friendly face. Within a few minutes I was led back to the examine room. Throughout the exam, x-rays etc I was asked if I was comfortable. Dr Jessica then came in and we discussed what I wanted/needed, she examined my teeth and broken denture, reviewed the x-rays again and explained that implants were not an option for me. I've already gone back for my 2nd visit and was again treated by friendly smiling faces. I would recommend Sinick Dental to friends and family.
Fantastic experience: My first visit to the Sinick Family Dental office for a cleaning, X-rays and exam. It was an extremely thorough cleaning and examination. I discussed with the scheduling person as I left the fact that I am a very fearful dental patient. She put my fears to rest by telling me they are very good with fearful patients and what they could for me to help me with that for my upcoming visit, such as offering ‘laughing gas’. So I’m now a little less worried about m upcoming visit to treat issues found today. Everowas extremely kind .
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