Dr Batz & Weiner Family Dentistry

Fantastic experience: It was a good visit. Minimal wait time.

Fantastic experience: My experience with Doctor Bratz and Weiner we’re genuinely a good pleasant visit. Everyone was nice caring thorough and bend over back was to help you. I love these people thank you very much.

Fantastic experience: Gonna miss you Dr dukes! Enjoy retirement.

Fantastic experience: Entire team was very helpful and knowledgeable they give me all kind of options to pick for my treatment plan.I strongly recommend Dr. Shah and the staff at Batz and Weiner Family Dentistry family Dentistry for anyone that’s looking for best service and treatment plan options to go see them .Dr Shah is very professional and knowledgeable Dr .

Negative experience: They keep canceling my appointments an hour before I'm scheduled to come in. I'm forced to come here because of my insurance. Then the lady I was talking to to reschedule hung up on me. I hate this dentist. Don't come here. Very unreliable.

Negative experience: I called this clinic for which I am a returning patient and scheduled an appointment for teeth whitening. It was confirmed for Saturday 9:30 am. I had to drive from Charlotte NC Friday night to be able to make it to my appointment. On Saturday I got a call from the dental office saying the doctor who is supposed to see me doesn't take my insurance so I will be scheduled for Sunday 12 noon with a doctor who does. I arrived on time and after waiting 30 mins I was called and kept for another 20 mins before one of the hygienist came and told me the person who is supposed to me me only comes in Monday like seriously? After talking to her she said she can take care of me left for another 20 mins came back and told me the cost will be 500/700 dollars for which I was told my insurance is accepted. And she is acting like she has no clue on what's going on in a clinic she works in. I swear to God if I had my way I would bring down this entire clinic for wasting my time like this. And for sure never going back there. Go ahead and report me to the authorities. You need to educate your staff and tell them to give the right information out. They had my information when I scheduled my appointment. They should had told me that . Moreover when your staff called to reschedule my appointment for Sunday she said the doctor is will be seeing does not accepts not my insurance but the one for Sunday does. I have a witness for that .

Fantastic experience: Dr. Shah and the staff at Batz and Weiner Family Dentistry office are kind and professional. Dr. Shah always puts me at ease during my visits. He is patient and shows concern about my dental health. He gives encouragement to maintain a healthy oral hygiene routine. He also answers questions to my concerns and needs for whatever additional treatment I need to enhance my quality of life as a senior patient. I have only positive experiences with the office. The office is clean and waiting time is minimal. When I need to call the office I am able to speak to a person and they are always courteous and helpful. I highly recommend Dr. Shah and the staff at Dr. Batz and Weiner Family Dentistry.

Fantastic experience: I’ve been coming to Batz and Weiner for over 15 yrs. Always a courtesy and friendly staff. I was scheduled for a crown and the professionalism I receive from Dr. Dukes is assuring which helps make my visits comfortable puts my mind @ ease. Wouldn’t go anywhere else.

Fantastic experience: Came in for my appointment with DR Kavandi, her service was amazing. I was in and out

Fantastic experience: Everyone is professional friendly, courteous, and assisting you with a pleasant experience of your needs. I am a long time patient with Dr. Kovandi.

Negative experience: This is the second time going here. I’m very unsatisfied. I came in for an annual cleaning and was told that I needed a deep scaling. It cost over $900. They didn’t even give me a regular cleaning. Nothing. They charged my insurance and I had to pay $-14 for an UBER. For NOTHING.

Negative experience: The billing department at this office sent incomplete and incorrect information to my insurance company for three years. This resulted in me receiving a very large bill for three years worth of procedures when my insurance changed. I made multiple attempts to resolve the issue, including confirming the errors with my insurance company and sending Batz & Weiner documented support for the billing department's errors. My first email was answered politely saying they would look into it and get back to me within the week. After one month of no further response, I followed up for a status update, which has gone unanswered for two months. I have received two more invoices since then for the same services.

Fantastic experience: I had a very bad, face first onto the floor at home and I loosened 3 of my top front teeth and chipped one on the bottom. I was in bad shape. Dr. Weiner and his team were phenomenal. They answered the phone on a Saturday morning as if it were a weekday. I was about to get a same day appointment, was given an emergency surgery to reset my displaced teeth and given a great plan to move forward. I was in at 9 and out by 2:30. Kudos to everyone there that makes that place go!!!

Fantastic experience: Great place to get my dental needs attended to. I have fairly serious gum and tooth issues, but the team there has been nothing but friendly and accommodating. Check-in is a breeze. Staff are very friendly and non judgemental. Dr's and assistants are knowledgeable and friendly. All in all a very good place to get your smile back.

Negative experience: My appointment was reschedule with another provider because my primary Ms Isabelle didn’t take appointments after 3. My appointment was at 5 pm . I was seen at 5:45 pm. The doctor apologized and informed me that he will not rush . That’s exactly what he did rush . All he did is poke and went over my gum lines and polished my upper teeth. This was my 6 months cleaning . No floss , no , polish , no fluoride treatment . When I got home I looked at my teeth . I still had coffee stains . When I usually go my teeth are so perfect . So now I have to pay for a cleaning somewhere else . I will not be returning . I will try to get my insurance company to deny the cleaning because that did not happen .

Fantastic experience: They were able to take care of my wife on a last minute call on easter weekend and squeeze us in for an emergency tooth extraction. It was a little costly but I wouldn’t have wanted anyone else to do it doc did an amazing job and was very quick with it as well.

Fantastic experience: I went in with extreme pain radiating all through out my mouth, they were able to get me in the same day and extract a bad tooth. I healed amazingly and the process didn’t take long at all. They definitely know what they are doing here! They were the only place that could help me when I needed it. They are very caring and kind, answered any questions I had and filled my mind with ease. I would recommend this dentist to anyone. The dental assistants the front desk, everyone in there is awesome!

Fantastic experience: New patient - Staff was very helpful and my appointment was quick and painless

Fantastic experience: My doctors, Dr. Weiner and Dr. Brain were fantastic and so was the staff! I had a great experience.

Fantastic experience: The staff was very professional and courteous from the scheduling process to the actual appointment day.

Fantastic experience: I visited Dr. Batz & Weiner’s office for the first time and I can’t complained. Everyone is very knowledgeable and kind. They interact very well with each patient and I really enjoyed how forward they are about the procedures and cost. The doctor seemed to have great chemistry with his staff. I felt like an old patient but it was my first official visit.

Negative experience: Money hungry con artist. He didn't inspect my teeth to see that I had a infection.... instead he kept pressing me out about $2600. Worst dentist ever.

Fantastic experience: The dentists and staff were very professional and are always helpful! I am confident in their work!

Fantastic experience: I took my 89 year old dad. We were greeted with a smile and Denise remembered us. My dad felt comfortable and said everyone that he interacted with treated him kindly. I really loved when Dr. Weiner came out and explained what was done and what to expect on the next 2 visits. Office staff is A+. If they took my insurance, my whole family would be there. Thank you!

Fantastic experience: Batz and Weiners office was so friendly and answered any and all questions I had. Our insurance had changed and I was worried it wasn’t going to be available for our appointment and the front desk staff were so kind to assist me. Appointment went well and we were in and out the office. So glad we found this office.

Negative experience: We have been seeing the dentists here for about a year now, most of the staff are usually amazing. But today was one shocking day, one of the Hispanic staff not the lady at the front desk, but another, not sure whether she was a nurse or a practitioner decided to arrange the reception chairs as patients were seated. She first asked my son and I to move to a different seat because she was arranging the chairs, so i moved to a different seat with my son, then she comes again pleading for us to move again because she had to work on the area she had originally asked us to move to, and i informed her that my appointment was at 11 and would be called in soon so cant move again, she can arrange after we are called in to be seen, which should be soon, this lady became very angry and aggressive , yelling and screaming at me, that she needed to put the chair were I was. I asked how many times I had to move within a span of 5 minutes of being there. There was another patient with an aid/walker who was struggling to find a seat with their disorganized arrangement in the lobby. The employee as I spoke to myself asking why anyone would want to be arranging chairs in this small lobby while patients were waiting she then continued screaming on top of her voice if I was talking to her, and I better not. , so the customers/patients were looking at her confused. I thought how in God’s holy name could this unprofessional, uncultured and ill mannered employee be working here and not caring about the other patients looking in, not caring about her job or about we the paying customers. It was unbelievable, Then I advised her to get some customer service training because she needs it badly. As she was angrily talking back, one of the black nurses who came to call a patient to the back, looked shocked and cautioned her to stop it and that same nurse after telling her to stop it, then turned to me to apologize. She was just oblivious to the work ethic, wasn’t polite and respectful speaking to us and it was a real shock and disappointment. I reported this issue to the female dentist who saw us. But this is very unacceptable. I was very concerned if this is the culture of the workers and I was now experiencing it.

Negative experience: I was optimistic that this dentist would be a good fit, as their hours are really flexible and their location is super convenient. They also communicate via text, which is super helpful. Unfortunately, I have not had a good experience. I went in with a chipped tooth, and after two appointments was told that the scan I would need to determine treatment was not covered by my insurance. When I checked, it was because the scan was new and not recognized by insurance. When I asked about alternatives, I was told there were none and I would have to pay for it out of pocket. I was also told that I needed occlusal guards which were not covered by insurance, but my insurance said that they were in fact covered under a different code. When I politely asked why the dentist's office wouldn't use the covered code, I was told they wouldn't consider it because "insurance can't tell them what code to use." While I understand this, it seems like a pointless distinction if they are both codes for the same product that I apparently need. The quote for both items was more than $2,500 since insurance "wouldn't cover" either. Again: I have dental insurance and this is ONLY for the scans and mouth guards, not the actual treatment. It has taken more than a month to get to this point since my emails and texts asking for a treatment plan or billing update were not answered in a timely fashion, and I'm really discouraged. I will be looking for another dentist.

Fantastic experience: My visit with my dentist was excellent from the receptionist. Professional X-ray technician, outstanding. My Doctor superb very professional

Fantastic experience: Very good service! Had an appointment with my son and they took good care of him. Definitely recommend to anybody who needs dental care.

Fantastic experience: The doctor was absolutely amazing—kind, patient, and took hertime explaining everything in detail. I truly felt like I was receiving superior care. It’s rare to find a place where both the staff and doctor go above and beyond to make sure you’re at ease, especially during a dental procedure. Highly recommend this office for anyone looking for top-tier care and a great overall experience!

Negative experience: After scheduling an appointment and confirming that they took my dental coverage, they informed me that I need to be assigned to the practice and it would take 30 days. After waiting 30 days which would literally be 60 days for my first appointment. I drive an hour only to have them tell me that my assigned dentist wasn't in and they switched it to someone who doesn't take my coverage and that they wouldn't wave my consultation fee. Totally incompetent, unprofessional And unwilling to make adjustments because of their mistakes is a Bad first impression. And actually missteps along the whole process of trying to even be seen by them. RESPONSE: How's it not your office's fault when you mismanaged my appointment and didn't communicate? That has nothing to do with my coverage! And when requesting to speak to an office manager. There was no one in the building to talk to. I was given an email in which I reached out and no one has responded to me. How does my coverage dictate your offices lack of communication and poor scheduling practices?

Fantastic experience: I felt really comfortable with Dr. Weiner and his staff, everyone was very friendly and attentive. My visit was so positive I called my insurer and changed their office to my primary dentist !!!

Positive experience: After being dropped by Aspen Dental I was happy for find another dental practice that accepted my insurance and got me in fast. The receptionist was very friend and my dentist was too. I can't remember his name but I believe he is middle eastern. Super thorough and nice. Definitely happy I found a new dental family.

Fantastic experience: Great customer service. Dr. Weiner was very thorough explaining what my daughter needed done. Super easy making an appointment and receiving a time and date of my choosing. Would highly recommend Dr. Batz and Weiner!

Negative experience: Went here in 2023 try to up charge me and get x-rays that I didn’t even need to take. I go to a new dentist to get the same teeth pulled half the price and guess what I didn’t need a 3-D x-ray like they were trying to tell me here

Fantastic experience: Dr. Brainer's Skill & Professionalism & courtesy are excellent. Y para mis amigos españoles, el Dr. Brainer habla español con fluidez His assistant Is very pleasant & helpful. I am so appreciative of their excellent care.

Negative experience: Today I had an appointment and it was pretty odd and disappointing to say the least. The technician who performed my X-ray positioned the machine so that it was pointing down to my pregnant belly. I had this X-ray done before (for the same tooth) and it wasn't angled towards my stomach so, I politely asked if she could use another angle. However, she yelled at me and shouted that she's been doing this for 20 years and she knows what shes doing and she proceeded to take the X-ray from that angle. Her colleague then walked by my room and said "Crazy patient". Maybe they didn't have their morning coffee. Shortly after, the dentist called me into his office to go over my X-rays and began telling me his assumption about my personal social determinants of health; he stated that I may not have been regularly taken to the dentist by my parents when I was growing up or lived in poverty and drank soda. Despite his statements being false, they were moot and out of line. I've had scheduling issues with this practice for a while and am not quite sure if the secretarial staff is overwhelmed, poorly guided by upper management or simple unprofessional with no regard for the quality of their patient's experience. I've come to an appointment where the office was closed, I've waited 20+ minutes for some appointments, and I've come to appointments to get specific work done on multiple occasions only to have an x-ray or assessment performed with no dental work. Due to this practice's lack of sufficient care I've had a temporary filling in my mouth since January and have been waiting to receive a dental crown, for a root canal they referred me out to get, since February. Looking at the other reviews, a lot of the previously expressed complaints are still true.

Fantastic experience: Wonderful friendly staff. Excellent customer Service. Very knowledgeable and caring.

Fantastic experience: All staff were pleasant and helpful, and Dr. Brain has a nice manner of working with his patients. The appointment did not take long, and I was very satisfied with the results! (Previous Visit): Dr. Dukes and his team were wonderful! This office has a friendly atmosphere, and a very efficient system. Dr. Dukes explained every step of the visit, and made my exam very pleasant.

Fantastic experience: The exceptional care I received from Dr. Weiner and his staff, included a thorough and gentle treatment, clear communication about my dental health, and personalized attention to my needs as I was extremely nervous. The environment was comfortable and welcoming The dentist's expertise and professionalism made my experience positive and left me feeling well-cared .

Fantastic experience: My 1st time and they were amazing. Nice and thorough and answered my 100 questions with patience. Im so excited I finally found a dentist who makes me comfortable .

Fantastic experience: Spending money is a fact of life. We all need something that requires us to spend time in exchange for money... ...and that money, in turn, is spent on what we value... ...purses, cats, house(s), vacations... ...healthcare... ...dental work!!! Expensive is only a valid assessment of a good or service when one isn't sure of the value that's provided. Here, the goods, and services are worth it. Where the rubber meets the road and the extended value come in is the care, the intimate interaction, the professionalism... This review is long enough. If you have a dentist you trust..stay there. If you don't, this is what you need. Cheers.

Fantastic experience: Thank you so much Dr Weiner and your staff. So far so good. The staff and Dr weiner have been exceptionally kind caring. Paying close attention regarding my new dentures that are almost done. I hope my dentures will fit great and I will be able to eat properly now. And chew my food the way I should. I'm looking forward to eating food I was not able to eat before. I would love to compliment Dr Weiner and the staff once again. On completion of my dentures. Next visit soon. Tk you.

Fantastic experience: I had a great experience at my recent dentist appt. Dr Isabelle and Staff were professional , friendly and good sense of humor. You need that at the dentist. I have been coming to Batz and Weiner for over 15 years. My Dentist for life. Keep up the good work. Chauncey Hall

Fantastic experience: Professional and friendly staff. Started my appointment ahead of time too!! Dr. Dukes is the BEST dentist! He explains what he’s doing and stresses preventative care.

Fantastic experience: This is a very good dental office with great dentist. Dr. Shaw is my favorite

Negative experience: I'm not sure why this place has good reviews. And now everything is signed in with smartphone/tablet. They have no care for patients who do not know how to use technology. They have horrible billing department, I have to continuously correct their error. So much that I should work there. I've heard multiple patients in waiting room complaining over their bills. Each time I went they gave the plan with prices. OUTRAGEOUS prices. I go home, I call my insurance and one by one we review everything and find out MOSTLY EVERYTHING IS COVERED. The staff is so rude they refuse to call the insurance. I decided enough is enough. I will not be cheated and robbed any longer by this dental office. I went to another dentist and took the plan and invoicing and lo and behold MY INSURANCE WAS CORRECT Ever since leaving Batz & Weiner I have saved so much money all by using my insurance. Just by doing the regular billing. Furthermore, if you leave one bad rating they comment on how it is YOUR FAULT and then go in detail regarding the treatment. IF WE the patient comment and leave our experience that's completely different then the doctor writing to the internet about your treatment. Doesn't it go against HIPPA privacy policy?

Fantastic experience: Everyone i encountered with were very helpful & nice . They got me in and out very careful & fast paced, also scheduled my next appointment instantly before i left . 5 stars recommend .

Fantastic experience: Dr. Dukes and Dr. Weiner both are excellent at catering to cowards like me. My family have been patients here for around twenty years. During that time, I have had a number of root canals, crowns, and fillings done in this office, and have never experienced any pain. I no longer fear even the worst procedures under their gentle expert care. All of the staff members are very friendly and professional. I especially appreciate Ashley and the lady at the front desk. All of the staff do a wonderful job, are compassionate, and go out of their way to make your visit a pleasant experience. Their office hours are outstanding and can meet even the most demanding schedules. I would never choose to go to any other dental office and highly recommend them to everyone.

Fantastic experience: Great service! Extremely thorough. They were able to discover something that no other dentist has giving me an opportunity to get it fixed!

Fantastic experience: Been going here since a teenager and i love the environment! The team is welcoming and i love the warmth and care im treated with. Will be back!

Fantastic experience: My son was having tooth pain I was able to get an appointment that same day, we received amazing and fast service. My son is not a big fan on going to the dentist but he did not mind visit this office

Fantastic experience: Lovely experience! The place is very well maintained and organized and everyone is beyond professional.

Fantastic experience: My first visit was impressive and warm. I am looking forward to seeing more of that.

Fantastic experience: I was a bit nervous going in but everyone was so nice and made me feel really comfortable.

Fantastic experience: My family and I have been patients of Dr. Dukes for over a decade. He is wonderful, as is the staff.

Fantastic experience: I’ve been going to Dr. Batz and Weiner Family Dentistry for several years. I’m always impressed with the quality of care they provide. The staff is very friendly, professional and helpful. During my recent visit, I felt completely at ease with Dr. Hunte who was highly recommended by my Orthodontist. I am so very pleased with my recent dental procedure and would highly recommend her as well. I recommend Dr. Batz and Weiner for all your dental care needs.

Fantastic experience: Dr. Kavandi and her staff were GREAT AS ALWAYS. She has been my Son's Pediatric Dentist for more than 8 years and she does a great job and he always felt at ease in her chair. I would recommend her to any family and friends. ALEXANDRA

Fantastic experience: The dentist and his assistant took the time to make me comfortable. They made sure I felt no pain and maintained a professional demeanor.

Fantastic experience: Wonderful service! Young lady, Leslie at the front desk, gave me amazing service. Appointment went smoothly and quick too. Amazing dentist and staff, I would recommend.

Fantastic experience: Staff are great. Place is very clean and the Dr was very kind and attentive.

Fantastic experience: My visit with Dr. Shah was pleasing, he was very informative , letting me know about my dental care from start to end . The Xray tech she also was helpful explaining the procedures. Parking was also a plus.

Fantastic experience: I was only there for an evaluation but the dentist who attended me was reasonable and knowledgeable. He didn't resort to pulling teeth out like others do. They also take patients during the weekends.

Fantastic experience: Hi, I wanted to let everybody know of my great experience. From the start, the staff checking in are very nice and the lady that answer the phone is very pleasant. The doctors were very personal and explain in detail what I need. It gives you a lot of confidence to be under the care of such a professional staff. Thank you!

Fantastic experience: I have been going to Batz and Weiner for decades. I have been seeing Dr. Danesh there for at least 15-plus years. Even though I have since moved out of the immediate area, it's worth the extra drive for a visit with my all-time favorite dentist - Dr. Danesh! She continues to coach a vast improvement in my personal dental technique from when I first began with her! Can't ask for more!

Fantastic experience: I am getting some major work done and the dentist’s there have been very good with my treatment

Negative experience: Whoever answers the phones on Saturdays . Specifically 2/8/2025 at 10 am . Is extremely condescending and makes it seem as if the practice only cares about payment . You all should reassess how you train your first line of contact

Fantastic experience: Dr. Weiner and his staff were friendly, professional, and they made me feel comfortable.

Fantastic experience: Amazing team and talented/knowledgeable staff! I am grateful for them for getting me in quick and last minute when an emergency dental situation came up. This was the first time I had used my insurance at a new job, so all I had was a company name and a 1 800 # and they helped to get everything settled so I could be seen ASAP. I highly recommend them, and I plan on using them for future dental work even though they're 30 min from me, which speaks volumes of my positive experience. Thank you!

Fantastic experience: Omg they help so fast. I was in so much pain had great hours. Help me fast and now I’m so good.

Fantastic experience: Such a lovely place, honestly one the best dentist I think I’ve ever been too hands downnn! When it comes to my teeth I always feel safe and secure coming here. Highly recommend going. OH! And there’s this assistant there I think her name was Hagar, she was amazing, really knew her stuff!!!

Negative experience: Lady at the front absolutely horrendous as they will try to invalidate that I am not a patient. Brought my son here twice To actually be seen and then the other two times waited over 35 to 40 minutes, just to be seen or acknowledged. This time around, we were asked to come in via text message after waiting in the parking lot for 10 minutes. Proceeded inside And ask the patient’s name. Then ask us to take a seat, which we then waited 30 minutes past our appointment time then asked if we could get an update. The lady upfront claims that she She went to the back and said it’ll be another 10 minutes. After 15 minutes again, we asked which then she became extremely disrespectful and rude saying there’s nothing she can do about it. She’s just a Front Desk lady. This office is being ran like a joke. Bunch of non-professional incompetent employees. will be complaining to the BBB

Negative experience: Dr. Weiner is rude, unprofessional and incompetent. He pulled by granddaughters wisdom teeth and used stitches that were supposedly dissolvable. On her follow up visit with him he claimed that everything looked good and that the stitches would dissolve. One year later, my granddaughters orthodontist discovered that the stitches were still there and could have caused a serious infection. Lately I have heard many horror stories from other patients that received poor service by Dr. Weiner. This dentist is not recommended.

Negative experience: Don't go here. There are hundreds of stories about how they scam you out of your money, suggesting a plethora of unnecessary procedures. When I was younger they tried drilling my baby teeth for cavities that didn't exist. They also used laughing gas instead of novocaine, thus being more expensive. Luckily after one filling, my parents went to another dentist and were told that they were being scammed

Fantastic experience: I recently in early 2024 had horrible dental work done. Dr. Weiner was my previous dentist so I went back to him to have all of the issues and additional dental work fixed. He is a fantastic Dentist in Laurel. His staff are experienced and very willing to assist. He is topnotch. I will never go anywhere else again.

Negative experience: I had a little cavity on front tooth. While in the waiting room I was told I had to pay $184. Before I am seen. I paid it. When I went back, I asked why they were going to do an entire X-ray of my whole mouth when I just wanted my front tooth repaired. After X-rays Dr. Weiner showed me a picture of my mouth. Asked if I noticed my teeth getting longer. I said not really. He asked if I grinder my teeth and I said I dont think so but I am asleep. He then suggested I get impressions done and buy a form to stop grinding my teeth. I asked how much that would cost and he said $2000. I asked if I could pay some at a time. He sent me to the front desk to discuss payment options. When I asked how much is it to just fix the front tooth, the girl said about $600. I left there without $184 and no conversation regarding the reason I came in for…the little cavity. I’m going to go to small claims court. Also notice that they are now attacking my character by saying I am lying. Just very sad and disappointed!! Went in for a small tiny cavity on front tooth. Can see it with the naked eye. They made me pay $184 before they would take me back. They took exrays of my whole mouth. Dr. Weiner did the consult. These 2 things cost $184. He told me I grind my teeth and he will get an impression and little inserts for $2000. So far nothing is addressed about my front tooth!! Then I was sent out to the desk to set up a payment plan. When I asked what is the cost of fixing my front tooth, $600 more. The exrays were not necessary and the consult to sell $2000 was not necessary. I left and my tooth still isn’t fixed. To stop grinding teeth costs $30 at CVS!!

Fantastic experience: Staff very pleasant. Dr Weiner very good listener. Procedure clearly explained and expertly performed.

Fantastic experience: Personable staff, relatively quick service for an emergency procedure. Because of it I am able to travel for my birthday today with little to no tooth pain.

Fantastic experience: A coworker referred me to this dental office and today was my first visit. I was able to get a visit the same week I called! I've always been afraid of the dentist, but Dr Dukes made me feel very comfortable! It's an older office, so the decor could be updated, but the great customer service made up for that. The communication from the time I made my appointment to when I paid my bill was top notch! And I like that they still do all of the Covid precautions. Over all a 10 out of 10! Update: I saw Dr Isabel recently and she is so personable!!! As stated earlier, I'm afraid of the dentist, but there was NO fear as all! I felt extremely comfortable! She recommended next services, and even took the time to personally make my next appointment!

Fantastic experience: Dr. Danesh has a phenomenal bed side manner. Her patient care is genuine and a big motivator for me to continue my treatment here.

Fantastic experience: The team was very positive and helpful. It's hard to find good customer service these days. They were great!

Fantastic experience: I had a dental emergency and my primary provider isn't close by. Not only did the office see me promptly, but the experience was one of a kind and that's says a lot when dealing with dental issues. The front office, technicians, and dental team were all pleasant, professional, knowledgeable, and extremely efficient. Dr. Weiner has great patient empathy, while maintaining direct and informational conversation. The entire team built a great sense of trust. It would be a joy to be an established patient with this team. Highly recommend for oral health care.

Fantastic experience: I had a wonderful experience at Dr. Batz and Weiner's office. From the moment I walked in, the staff was welcoming and professional. The office is clean and well-maintained, which made me feel comfortable and at ease.

Fantastic experience: The practice adhered to my appointment time, I was called five minutes after arriving. Staff is friendly and professional. They are patient and were accommodating when I needed to call my insurance. After completing my routine care, I was given the option to have an additional needed x-ray while I was there, instead of making a another appointment.

Fantastic experience: I experienced a great visit yesterday at Dr Batz & Weiner Family Denistry. The staff was very friendly and I didn't have to wait too long to be seen. It was an overall great experience.

Fantastic experience: Dr. Isabell is great! Good bedside manner, gentle and quick! Love it Update: I've been waiting for 1.5 hours. I'm not doing this again. I had an appt and was on time. I can't imagine having my customers accept this service.

Fantastic experience: Had a great experience. My needs were met. I was in and out without any unnecessary delays. I love the text communication option. Whoever thought of that idea is a savior.And the staff is AMAZING!

Fantastic experience: This Dental group is really good. The Periodontist was awesome. Very professional; He also completed the deep cleaning very quickly since it is a noisy procedure. Could not have done better. I recommend them highly.

Negative experience: We got to this clinic the exact time of our appointment and we were kept waiting in the car for over an hour. When we were eventually called to come inside, it took over an hour again for them to even start attending to my daughter, who was in severe pain from a wisdom tooth.I have never met a more incompetent and unprofessional environment like this clinic. From the staffs who were all hostile to the doctor, he kept asking my daughter if she understood English. The doctor had nastiest attitude I have ever encountered in a doctor’s office. No explaining from the doctor, he just plays you a video and walks out. Then comes back and ask you if you understand then he sends you to the receptionist to discuss billing. No humane side to him! Nothing! Went in with my daughter to get a tooth extraction and was told so many things was wrong with her tooth. We were told she needed bone grafting, that the other tooth was sitting on a nerve, we were told she will be put to sleep to perform all this surgeries and there wasn’t any other way around it. We were given a bill of almost $3924. I told my daughter we weren’t going to use them that I needed a second opinion.The receptionist tried to convince us to go through with it but I stood my ground. We left and went to another dentist. Her tooth was extracted and no bone grafting was necessary. No sedation, her gum was just numbed and her upper tooth extracted and the lower tooth was just shaved down. At the new clinic we paid $690 for all procedures. Please stay away from this clinic. I don’t even trust their reviews. There’s something fishy about this clinic. Run!!!!

Fantastic experience: Dr. Dukes at Batz & Weiner Dental provides the absolute best service. The office is prompt in confirming appointments, the staff was extremely courteous, and Dr. Dukes attention to detail and patience with my anxiety in regards to dental treatment was outstanding. I highly recommend Dr. Dukes for your dental needs.

Fantastic experience: Very professional staff. The Dentist shared xray results with both the kids and myself, and provided great education about their dental health. Service was also very swift.

Fantastic experience: I initially broke my two front teeth from hockey. There were more issues and the teeth were falling apart. Dr Weiner really helped completely fixing my front teeth that needed to be reconstructed. It was an easy financial process and the staff was amazing. Couldn’t recommend this office enough!

Negative experience: please from the bottom of your heart don't go here please, all they want is to take your money, they don't care about your pain and they are some very rude people starting from the reception to the doctor! please don't go, you will lose money and time with your pain! very very rude people and they only want money!!!!

Fantastic experience: Dr. Dukes is the most thorough, kind , knowledgeable dentist I have seen in my 44 years of life. His chair side manner is impeccable! He is patient, reassuring, and always answers my many questions. He does not make patients feel rushed or embarrassed about past neglect of getting dental care. I suffer from anxiety, but Dr Dukes and his team calm and ease my mind. I no longer dread dental appointments because of Dr Dukes and his wonderful team. Btw… Dr. Brain is awesome as well. I highly recommend both. 10/10

Negative experience: I went in for tooth pain and was told I needed a bone graft along with the extraction. I asked if I could do the extraction without the bone graft and the dentist lady refused. I decided to do it since my tooth pain was unbearable. I waited nearly 3 hours for the dentist. Once the procedure started, the dentist didn't fully sedate the area and nearly pulled my tooth. I screamed letting her know that it hurt, and she went in and added more sedation and finally pulled the tooth. Having dental insurance which covers 80%, I was required to pay $1286!!!! I went back and they told me that I needed a periodontal cleaning and wanted to charge me $1125. I immediately cancelled the appointment. If it wasn't for the horrible tooth pain, I would've never picked this place. These people will scam the heck out of you, STAY AWAY from this place!

Fantastic experience: My recent experience with Batz & Weiner and specifically Dr. Shah was wonderful. I have been a patient for many years and of all the doctors he is my go to guy. You can’t go wrong with Batz & Weiner.

Fantastic experience: From the time I walk into the office I felt welcome. Saige at the front office was very knowledgeable. She went above and beyond to provide me information that was valuable in making sure that I select the right type of insurance coverage that would take care of my dental needs in the future. Not to mention, Dr. Duke he has always provided great professional services. He is very detail with his work. If you're looking for a new Dentist, please give his office a try.

Fantastic experience: Not that I enjoy going to the Dentist Office but Dr Jacob Danesh did a great job. He explained each step of the procedure. The most other dentist would ever say is open your mouth. I would recommend Dr. Jacob Danesh.

Negative experience: This dentist advertises that it’s open at 6am but when I showed up not one car in sight I also knocked but no answer. Emergencies are what they are: Emergency there’s no way to predict them. So they can’t be scheduled. If you are not offering emergency services then put the correct hours of operation. That way you’re not giving a false hope to an in duress patient

Fantastic experience: Dr Weiner and associates are very professional, they care about you and every time I go there they make me feel very comfortable they help relax me and do a great job with my teeth and gums. Thanks guys you are great.