Fenton Family Dental - Silver Spring

Fantastic experience: I am new to FFD but I have had the best experience here. Someone always answers the phone, everyone I have encountered is not just friendly, but warm and nice in a really genuine way. The staff who do the X-rays and set up for the procedures explain what they are doing and answer all my questions, and I have been more than happy with the professional services I have had. I found FFD in a situation when my regular dentist was not available, and I chose to stay!

Fantastic experience: My teeth cleaning was phenomenal. Dental Hygienist, Marcus is superb. He is gentle working in your mouth and very thorough. Dr. Toussaint Crawford is a magnificent, awesome dentist.

Fantastic experience: Excellent service,modern equipment Courteous and efficient Team.

Fantastic experience: Staff are wonderful, I found my new dentist after years of looking around . One person stood out to me the most, Ashely at the front desk. She took her time and explained the process to me . The space is very clean and you can tell they all work together as a family . All over I had a great experience and can’t wait to go back in 6 months .

Fantastic experience: Well, I had been dodging going to the dentist. Had plenty of bad experiences not only that could never listen to someone drilling in my mouth on my tooth. It’s a like fingers across a chalkboard situation for me. Sometimes some dentist chair side demeanor isn’t always comforting but I had no choice to try again. I had a tooth that just would not stop hurting to the point it kept me up at night. I spoke to Amanda then I spoke to the Manager of the location. Let me tell you they worked a miracle for me. They made room in the schedule to get this tooth pulled out of this mouth. I’m truly grateful was so grateful I was busting dance moves literally. The whole entire staff could not believe it but they just don’t know how glad I was to get the tooth removed. Had no pain just a swelling in the area to be expected but I’m truly grateful. Thank you Amanda & Manager I truly appreciate you guys. See you soon.

Fantastic experience: Very organized and communicative, proactive about setting up appointments :)

Fantastic experience: I had a wonderful experience and am thrilled with the outcome of my bridge. The dentist, assistants, and staff embody professionalism, knowledge, and compassion. I eagerly anticipate my next chapter in dental restoration and care.

Fantastic experience: Love the Dentist employee. Pleasant experience and going BACK for my dental work

Fantastic experience: Outstanding Customer Service and Dental Care!

Fantastic experience: The DDS’s and staff were great. I was seen on time and assistants were very friendly.

Fantastic experience: Dental care was great but I initially had a less-than-great customer service experience during my visit. However, I was pleasantly surprised when the manager reached out to apologize for the inconvenience. They took the time to listen to my concerns and made a genuine effort to make things right.

Fantastic experience: Everyone was attentive, explained everything beforehand and professional. The dental hygienist did an excellent job cleaning my teeth as well.

Fantastic experience: All Staff were very professional & very helpful during my appointment.Great customer service!! Keep up the good work!

Fantastic experience: Front desk staff are really nice and Dr Crawford is very personal, he called after my procedure to make sure I was okay and make his self available by calling his cell phone if I needed anything or had any type of pain or where uncomfortable. I am very happy I choose this office.

Fantastic experience: It’s been a week since my routine dental appointment and I am still thinking about the interactions between the staff and I. Dominique was gracious with settling me in and completing my X-rays. Marcus, with his great sense of humor, did and amazing job with cleaning my teeth. Dr. Olutola, was informative, patient, and thorough during my dental exam. I also had the pleasure of being assisted by Ms. Rise and Ashley when checking out. Thanks to everyone for making this a welcoming experience.

Negative experience: I have been a patient at this practice for several years. I am not sure what is going on lately. I took my 9-year-old daughter for regular scheduled cleaning yesterday. After we checked in, I was told a Dr would talk to us when I declined an x-ray. One of the hygienists came and said they can’t do the cleaning after we waited for several minutes.

Positive experience: I love this place! I came to this office because I saw how good they have been with my husband. The staff is always friendly, funny, and welcoming. The only reason I am not giving them five stars is because of a lady at the front desk. I think she is new because I don't recall seeing her there before. She was very unfriendly and kind of rude when I told her I wanted to schedule my next appointment. Good thing I am not a new patient because she would have made not want to come back. The rest of the staff is amazing and always make me feel welcome!

Fantastic experience: Friendly and knowledgeable staff , very warm and welcoming . Made sense of everything and explained my entire visit all the way to the insurance part . Also , the technology in the office is top notch ! Highly recommend, and I do not love the dentist

Fantastic experience: I had a wonderful experience today as a new patient at Fenton Family Dental. From the moment I walked in, the front desk team made me feel welcomed and at ease. Dr. Crawford and the entire staff were incredibly professional, thorough, and kind throughout the entire process. Dr. Crawford took the time to explain everything clearly and made sure I felt comfortable during my visit. The level of care and attention I received was exceptional, and I truly felt like I was in good hands. Thank you to the entire team for making my first visit such a positive one. I’m glad I chose Fenton Family Dental for my dental care and look forward to continuing my treatment here. — Lorenzo Williams

Fantastic experience: My new patient experience lived up to the great reviews I read. From check in to initial exam to check out, my experience couldn't have been better. I'm diagnosed with anxiety & the concern the practice would not be the right fit was totally erased. Such patience, compassion & respect was genuine. Meeting with Dr. Crawford was so calming and he treated me with such inclusion in deciding the best recommended treatment plan. Blessedly I need not look any further. I had found a trusted dental care provider. Thank you all for such a caring experience.

Fantastic experience: This is clinic where anybody can feel very welcome and the staff are very friendly and helpful, so I don’t feel any regret for their service,,,,!!!

Fantastic experience: I was very nervous, since it's been a long time since I've been toa dentist. I felt somewhat ashamed. The denal technician that cleaned my teeth but me at ease. I'm glad I came. Thank you Fenton Family Dental of Silver Spring.

Fantastic experience: This was my first visit to Fenton Family Dental. The staff was friendly, professional and attentive to my concerns. The dental assistant did a good job, especially with pain free x-ray techniques. Loved the high tech X-ray machines. Dr Crawford was very professional and reassuring. They are also accessible by car and public transportation.

Fantastic experience: Dr Crawford was laser focused! Very professional, kind and reassuring. So glad I found him and his team. I knew I was in good hands when I walked into the office and they were having a team meeting before the day got started. Everyone was on the same page at the get-go. Excellent care and service. Thanks for a great experience!

Fantastic experience: Great experience for my cleaning! A very informative, friendly and gentle environment. The staff were very nice and attentive.

Fantastic experience: Great experience. Good team and very nice office.

Negative experience: The front desk clerks are terrible.Both ladies are very hostile,and don’t want to even look at your eyes and no greeting,big attitude like “why are you here!” I will never go to this place again!

Fantastic experience: Staff was incredible with explaining the process. I never questioned what was next. They worked as a team to cover everyone.

Fantastic experience: This dentist office is extremely clean, staff always courteous, techs and dentist are very knowledgeable and friendly and make you feel comfortable, although it’s dental work! It’s always a pleasure knowing you are going to be taken care of and you will be comfortable! Thank you for always being consistent with my dental care!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ The place was great! The staff were very friendly and welcoming. Service was quick, efficient, and very well-organized. Everyone was attentive and made sure everything went smoothly from start to finish. Highly recommend!

Fantastic experience: Great experience ! Abbey and staff were amazing ,courteous and very professional. Thanks for your service!

Negative experience: Lady looked me in my face and said there isn’t fluoride in toothpaste and mouthwash. They tell you anything the charge you more. Went down hill from the years ago I use to go

Negative experience: I have been going to fenton for over 10 years but the past two years has been a bust. irresponsible employees, not taking accountability for the work they do and doing and not following up correctly. i have had horrible experience all together

Positive experience: I have been coming to Fenton Family since 2011 or 2012. It’s been a good experience. Only drawback the wait time for the doctor is a bit too long.

Fantastic experience: I have been with Fenton Dental for years and I can recommend them to everyone. My hygienist Brooke is the best . She does a great job and is a really nice person. Keep doing the good work. Everyone is nice there.

Fantastic experience: Dr. Crawford and his staff are professional, kind, and provide great care during your visit.

Fantastic experience: Had a great experience the team was bery helpful and didn’t have a long wait time

Fantastic experience: Before finding Fenton Family Dental, I went to three other dentist to replace my top three teeth. None of them told me how infected my mouth was. Dr.Toussaint Crawford and his team are the greatest. My new teeth look great and my mouth is infection free. Thank you Dr. Toussaint.

Fantastic experience: The staff at Fenton Family Dentist at very kind and professional.Dr.Yukon and his assistants are excellent.

Negative experience: Broke the hygienist was cleaning my teeth but she only cleaned the teeth that looked dirty to her she didn't clean each teeth. I have two bridges she didn't floss them. I had to ask her at the end why she skipped them then she said" I used my tools " that was a lie. she eventually flossed them. Why did I have to ask for my bridges to be flossed? Especially i went in for my annual cleaning.

Fantastic experience: I've found an office that doesn't shame me for the state of my teeth. They have given me options with no judgement. Over all, a great experience with Dr. Fenton's team.

Positive experience: Edit: The owner personally apologized for the inconvenience and offered to be my personal dentist moving forward. The Office Manager also called me the morning after I posted the review to schedule and confirm my last appointment and did her best to make me feel welcome. She also took the time to listen to my concerns, took responsibility, and apologized. I appreciate that they are willing to put in the effort to improve their service and try to resolve the issue I had. Original review summary (deleted): I had ongoing issues at this practice with one of my teeth and sometimes felt unwelcome at the front desk. However, the owner and the Office Manager eventually took the time to help resolve the issue and explained why it had occurred. Most of the problem stemmed from one of the dentists who has since left the practice. The situation worsened due to a poorly managed transition—particularly because my appointment was scheduled on his last day. As a result, the ongoing issue with one of my teeth was not properly addressed before he left.

Fantastic experience: Excellent service provided by a highly qualified staff. They are very professional and respectful and provide you the best options when it comes to treatment.

Fantastic experience: The service at Fenton Family Dental is consistently excellent. I have a pleasant experience each time I come to the office.

Fantastic experience: The good Doctor is about his work!! I got upper/lower implant arches. I trust him!!!!

Negative experience: I’m not exactly sure what’s going on with this location. I’ve called 4 times, left several voice messages AND sent emails—STILL NO RESPONSE. The fact that I’m able to read in another review that someone had to physically come up to the location due to lack of response from Fenton “Family” is very telling of the downward spiral that is occurring with this location. I had a crown put on—and have had discomfort and pain and sensitivity ever since and all I’m told is “it’s a bite issue”, “there’s nothing wrong”—YOU all are the dentists and I as a patient am coming for a resolution and Instead I’m met with this continuous speech and push for an implants and the dismissiveness of the issues that I’ve repeatedly come for. The founder Dr. Toussaint Crawford needs to revamp the processes for this specific location. PLEASE RETURN MY CALL. Mr. Crawford it would be great to be seen by you to further investigate the issues expressed in previous visits!

Positive experience: Most staff were nice, I didn’t get the answers I came for though, and one conversation didn’t feel good. The head dentist came and asked how I was and if i was wearing my retainers, and I was honest and said no. I wanted to get into how I have adhd and have trouble with staying on top of dental hygiene, and ask for any tips and guidance beyond, “brush your teeth more. “ he didn’t let me get there. Instead he said, do you really think you should be saying that to me? And he seemed really annoyed and disappointed when I just told the truth, and walked out before I could ask questions. The other dentists couldn’t answer my questions either.

Fantastic experience: Kasha was both friendly and knowledgeable about my visit today. She took x/rays to help with today’s visit. Ayanna the hygienist was very thorough. gentle, and kind.

Positive experience: While I appreciate weekend appointment options. It is very inconvenient when I have been told my entire family cannot have appointments on the same day. If you are a “family” practice, why is there restrictions? I don’t encounter this scheduling issue at the Clinton office.

Fantastic experience: One of the BEST dentist companies in the DMV. They were kind, professional and skilled. I strongly recommend them to anyone who is seeking dental work or dental maintenance. Five Stars

Fantastic experience: May '25 It's been over 10 years - and, I have had only great experiences with Fenton Family Dental. How many - anythings, or anyones, have you maintained long-term relationships ? Only the good ones. Fenton Family Dental is GREAT. March '24 I keep giving Fenton Family Dental 5 star reviews because I haven't the option of even more. Each, and every, experience has been - pleasant, professional, positive, and thorough. Great job(s) great group - thank you, doctor. Update - I - STILL - absolutely love the care I receive from Dr. Crawford, Rachel, and the entire staff. They continue to take time to explain anything about which you have questions. Thank you Doctor. - JLR I have been using Dr. Crawford, and Fenton Family Dental, for approximately 10 years. There is a reason. Dr. Crawford inspires trust in me and sees his work as a passion-route. He cares. It shows. And - the work and staff are superb. - JLR ( Feb 2025 )

Fantastic experience: I had an emergency crown and filling with Dr. Yohan. He was thorough and quick and addressed my questions in a timely manner. Front office staff was welcoming and the dental hygienist Rachel was awesome.

Fantastic experience: I had the BEST hygienist, EVER! Mishke (Sp?) did the most thorough and comfortable cleaning I’ve ever had. And EVERYONE there was excellent in their role, friendly, fun, and positive.

Fantastic experience: My visit was very pleasant and professional by all of the staff I encountered. Thank you all once again and I look forward to my next visit.

Fantastic experience: I appreciate the high quality of treatment and customer service at Fenton Family Dental. Today’s visit was the best. I’m grateful for the knowledge I gained as a patient. Well worth an investment to my oral care. Thank you Fenton Family Team.

Fantastic experience: From the moment of me walking into the facility, I was met with smiles. The dentist assistant was so helpful with letting me know what to expect as I told her that I was so nervous. By the time I met the Dr, I was relaxed and he made sure to explain everything and let me know that it will all be okay with no judgement.

Fantastic experience: very responsive Dentistry. I got some beautiful veneers on my top row grill and they made me look like a Hollywood movie star.

Fantastic experience: Excellent customer service, amazing veneer replacement service they listen to my needs and even put a rush on my replacement which meant so much. I highly recommend them and plan to have all my services done here. I’m now a longterm client. Thank you Fenton Family Dental !!!!

Negative experience: Transfer from Clinton location and scheduled new patient appointments, but had to cancel due to conflict in my schedule. Left a voice-mail for a callback 3 weeks ago with no return call. Called the office and spoke with a young lady that I had to keep repeating my information to. Gave her the day and time for my appointment and her response was "that's a Saturday we close at 3.", mind you the information I gave her regarding my scheduled appointment was 5/17 at 12pm. After that I explained to her what happened and she could care less from her tone. No apology for the inconvenience or anything. Definitely taking my business somewhere else.

Positive experience: My experience was delightful with the staff no one ask if I understand the way of removing the implant s or demo the doctor wasn't friendly to me no greetings manners made me very un comfortable in his office chair the staff was more secure didn't give or my husband whom was companion to talk to him because I was sedated about my bottom implants wasn't right to put in I didn't understand I was scared to ask the doctor to many questions why he was in mouth understand yes he have a job some more patient but I still need time feeling comfortable I am a client whom is paying a bill just get u in the chair move on next didn't say have a nice day doctor u alright no questions on my behalf of comfortable the experience I have with other dentists went home my teeth was hitting the bottom teeth very uncomfortable since it wasn't my fault on the fitting know having problems grasps the situation with know bottom teeth could explain to my husband I was sedated yes but I know my feelings about my feelings staff and nurse was fantastic just the doctor u not a manners skills or a details I still don't know with very good understanding why about bottom

Fantastic experience: Ashley P was My treatment planner she was great , when i came into the office i was very scared and confused but she helped me very much to pick a great plan to pay and i was very happy with my payment plan and i trusted her and i am not disapointted with how she helped me and my son get signed up with invisalign! She is the best and i love to see her smile and warm greeting when i come into the office for follow up appts she always is very helpful! I will be sending family and friends to fenton .Thanks to Ashley P! ALSO THANK YOU TO THE OTHER STAFF!

Fantastic experience: I went in thinking I had cavities and turns out I don’t! Very thorough and fast. I don’t have dental insurance and the ladies at the front were really helpful with all my questions :)

Negative experience: I have been a patient here for over 10 years and this appointment was the worse one ever. I was placed in a room with the AC full blast, waited about 20 minutes between hygienist and X-rays, then again waiting for the dentist much longer than any previous visit. Only after telling all 3 people who came in to service me and the front desk did the AC get turned off. Luckily after raising concerns the dentist came in shortly after and I was on my way. Unfortunately since the visit was twice as long as expected I also got a ticket for expired meter.

Fantastic experience: Excellence as usual!!! Excellent web interface to setup appointments Excellent receptionists - patient checkin and checkout, excellent patient follow up and pricing and plans, follow up appointments. Excellent dental treatment support staff, x rays, scanning process. Excellent dental hygienist - teeth cleaning. She was sweet and gentle for cleaning that usually is so hurtful. She explained all the problems and how to improve my hygiene. And then the master Toussaints orchestrating the magnificent techie avantgarde office where everyone plays their own melody and the orchestra is fantastic. Thank You all for a magnificent experience every time.

Positive experience: The staff were polite and they attended to me promptly. They also clearly explained to me the procedures I was to undergo.

Negative experience: Only one Dentist in the office today. The dentist that I was scheduled with was not there, after canceling on two previous appointments. What should have been a quick procedure took 95 minutes after sitting around waiting for over an hour. The only reason I’m giving two stars is because the service was better last time I visited.

Fantastic experience: I’m usually a wreck during dental procedures but I’m getting better due to the gentle care of Dr Crawford and his staff.

Fantastic experience: My hygienist, Yuni, was amazing! She’s very kind, calm, knowledgeable, and affirming. She gave me really good hygiene tips last year. This year, my gums and overall hygiene was much better. She is a professional and clearly knows what she’s doing!

Fantastic experience: The family dental experience is just like the name, family! The entire staff was very patient and professionals in all aspects of their services, I will recommend them to everyone

Positive experience: Sadly I have to update my review and downgrade quite a bit. I will keep my original review in the comments below but just want to recognize the change hasn't been for the better. I first started coming to this practice on the recommendation of a friend who went undergrad with the owner. He's a super friendly human as is everyone else in the practice. However, it's become clear that volume and upselling are the goals, and reducing operational costs will come at the expenditure of patient experience. Feels quite a bit like a private equity owned business. On my last visit 6 months ago, the person who did my cleaning seemed much more concerned about what was going on in the hallway than on focusing on my teeth. And her strategy of cleaning was to push my gums up so far that I was in pain for the next several days. As someone who already suffers from gum recession as I age, this was not helpful. It's important to remember that years of experience must be matched with high performance to be valuable. There are several other small things that have made it clear that true connection with patients is not the priority. Lots of signs selling additional services, cheap partitions between the patient spaces, seemingly new, inexperienced tech staff at every visit. On this last visit, the staff moved me twice before determining I was in the right spot for cleaning. Last week was the last straw. I needed to reschedule my appointment and they have enabled a new AI assisted technology to manage the phones. It was ridiculous. I had to call three times and leave messages twice, one time the system just hung up on me. Despite leaving messages, no one received the message that I needed to reschedule. I finally received a call from a human two days before the appointment to confirm it. I explained what happened and when they asked if I wanted to reschedule I said absolutely not. I get wanting to leverage technology, but make sure it is well vetted and works seamlessly before foisting it upon your patients. And always, always leave an option for someone to talk to a human! Anyway, I am now in the market for a new dental practice. One that perhaps no longer exists: where practitioners put patients in front of profits and patient experience with high quality staff is the metric of success. Maybe I'm simply nostalgic for the old days, but I'd love to believe that it still can be found. First review in 2021: The speediest, friendliest dental service I've never had in my life! They are masters of efficiency and everyone is super kind. Love this practice!

Negative experience: I had a terrible experience with the billing and customer service at this dental office. The front desk staff seems completely clueless about what is billable and what isn’t. After my visit, I was told I owed money. When I asked for clarification, the receptionist checked again and said, “Oops, my mistake, you’re good to go.” Fast forward a couple of weeks, and I receive an email saying I have a balance due. I called the office, and they transferred me to billing—only to leave a voicemail. No one ever called me back. I tried again, same thing. No response, but I keep getting overdue balance emails! This place is a mess when it comes to billing and communication. I will never go back again! Avoid this place unless you want to deal with unnecessary stress.

Fantastic experience: I want to start by saying placing Rise as the office manager was one of the smartest decisions Family Fenton Dentists could have ever made. Rise, professionalism is superb, she’s patient, compassionate, understanding, respectful, beautiful smile, extremely knowledgeable, organized and the most important two she’s intelligent and gives phenomenal customer service. Dr. Crawford is truly the best dentist ever. What an amazing man Dr. Crawford is. Family Fenton Dentist practice has state of the art equipment. Dr. Crawford I thank you for you and your team. Thank you.

Fantastic experience: I have consistently positive experiences at Fenton Family Dental, including my most recent visit with Dr. Crawford. They do fantastic and thorough cleanings and have great customer service. I highly recommend them.

Negative experience: Stay away! Rude staff and the dentists repeatedly try to sell you additional services. I've asked repeatedly that I'm not interested. Last straw was I made an appointment online. I got a verification email and text which I confirmed. I showed up for my appt and the staff said I didn't have an appt and then blamed me. She said I needed to call after I made an online appt. No attempt was made to fit me in at a reasonable time and no real apology. Apparently, just my fault! Plenty of other dentists in area are polite. Update: Besides this google review, I didn't say anything else. The manager called me later in the day and apologized and offered a free cleaning. I'm still going with another dentist but upping my review to 2 stars as the manager seeming genuinely sorry.

Fantastic experience: I’ve been a patient for a year now. Today was probably the best dental appointment I’ve ever had. The assistant was kind and attentive. She even remembered accommodating me months ago. And the hygienist was personable and thorough. She initiated convos about my kid which helped keep my mind off the big ass needle and potential pain. She also educated me transparently and without that tone of judgment that is common with some dentists. The doctor that followed was less friendly / more matter-of-fact. His delivery could use a compliment / genuine interest to sandwich the harder (but helpful to know) info. But, I had such a good cleaning experience that it outweighed the last rushed 5 minutes of critique.

Fantastic experience: Fenton family dental is a wonderful dental care place for anyone regardless of your status or income. They treat you with utmost care and all employees from front desk to the assistant dentist are happy and respectful. I will recommend to all my fellow veterans to visit the Fenton family dental. It's a wonderful place to be.

Fantastic experience: Went in for a cleaning today. 3/12/2025. Staff was great. All my issues were addressed. Every time I get a compliment on my smile it’s owed to Fenton Family. Thanks for all you do to keep my smile welcoming and true. 5 stars for all the stars there

Fantastic experience: Excellent treatment with my hygienist Ms.Claire. I always have good results at FFD.

Fantastic experience: Simply the best experience that a patient can have at The Dentist.Dr.Crawford is very personable and treats you like family!!His staff, from the minute you walk in until you leave, you are treated with silk gloves!!

Fantastic experience: Not only is everyone here super nice and accommodating - and SO helpful when you have an emergency be it pain that requires you to need an appointment ASAP or an emergency that means you can’t make your appointment the next day - but they’re also extremely competent! I am super confident in the direction they have provided for my various dental issues, and they’re always super clear about when to try and wait if you can due to insurance. Truly the best - coming from someone who has A LOT of past and upcoming dental work!

Fantastic experience: I visited the dental office today for the first time in a long time. I moved and have been going to a different dental office. Let's just say, I was happy to be back at Fenton Family dental and don't mind the additional travel. Great customer service and great dentists who give you honest information without recommending services you do not need.

Fantastic experience: Dr. Crawford is an excellent dentist. He is very professional and caring, allowing ample time for each patient. He takes the extra step to explain any procedure or treatment before starting. Additionally, both he and his staff will check on you after you leave the office.

Fantastic experience: Dr Crawford is a great dentist, very caring and reassuring. He explained everything clearly. In addition, calming my fears. The entire staff is kind and nice with great customer service.

Fantastic experience: The entire staff is very friendly, helpful, knowledgeable, and professional. Dr. Crawford performed my root canal along with the assistance of Rachel. The experience was pain free and stress free.

Fantastic experience: FFD Is a welcoming, and efficiently run dental program with professionals who take the time to make you feel comfortable and secure. Best dentistry organization in the area by far.

Negative experience: Been going to Fenton for a decade. Since last year I had a very mild Invisalign treatment (fewer than 30 trays total) and Dr. Vosoughi is not only THE WORST but she’s dangerous! She’s a saleswoman more than a health professional. She wanted me to stop invisalign treatment after my first session even though I was unsatisfied. This was a reoccurring issue with her, she was looking for a quick paycheck and was satisfied with imperfection. Even worse, she’d try to gaslight me into thinking my issues weren’t a concern. For example, I was unhappy that my front tooth was slanted, but she said nothing can be done and that it’s my “anatomy.” So I begrudgingly listened to her, stopped refinement, and began retainers. But I had a nagging feeling that it wasn’t my “anatomy” but rather that Vosoughi is lazy and incompetent, so when I saw Dr. Crawford, he said the slant /can/ be fixed through retirement … so that was confirmation that Vosoughi was lying to me. Glad she’s no longer around. I’m honestly considering escalating these concerns and a year of documented evidence to several state and professional boards. Fenton’s conduct is extremely troubling and a public hazard. Besides my horrendous experience with Vosoughi, my interactions with other staff hasn’t been great either. The office has signs that say “email us”…except no one answers those emails. You have to hound them to get them to respond. In fact, I even emailed Dr. Crawford directly and never got a response from him (the email didn’t bounce, so I know it went through). Even they say they’ll call back…they don’t. You still have to call them to follow up. 3 times, I’d arrive to my appointment only to be told my trays haven’t arrive. So I’d waste an hour each way to the office (sometimes even taking the day off from work). This could’ve been prevented if they just checked for my tray status a business day before my appt. Most recently…they didn’t even /place/ the goddamn tray order when I arrived to pick them up… in other words, the delay wasn’t a delivery issue…, a month had gone by since I was scanned and office simply didn’t place an order for the tray to be made. And of course there’s 0 accountability or concessions to make up for the office screwing up. If they cared at all, they’d offer free cleaning or free fluoride treatments as concessions for their mistakes. Don’t just take my word for it, look at fenton’s responses to negative google reviews - it’s clear in their own words that Fenton doesn’t care for distressing their patients. Lastly, for routine cleaning, Fenton is not up to muster. My teeth did not look cleaner after routine visits. It wasn’t until I switched to a new dentist that I realized how clean my teeth could’ve been if I went to a competent dental office that cares more about patients than selling Invisalign, bridges, and implants. My adult family of 6 has been going to Fenton for years. No more. Ron is the only staff that I had a pleasant and competent experience with. Tammy is also good but getting in contact with her sometimes feels like pulling teeth.

Fantastic experience: My visit went well today, the hygienist did a great job cleaning my teeth and Dr. Crawford was very cool down to earth. I was referred there by my friend Mezzy. I thank her for the recommendation.

Fantastic experience: I highly recommend Fenton Family Dental Clinic. The office staff is wonderful and friendly.

Fantastic experience: Dr. Crawford is excellent and painless. The staff at Fenton Dental Group ia professional and caring. I highly recommend Fenton Dental Group for all your dental needs.

Fantastic experience: You will get none of the usual generic things you get from other places. This is not only a gem. There are miracle workers here every person is generally interested to the detail of your treatments. I walked in with a Band-Aid on my pinky and the lady made me feel so care for, and relaxed- I could’ve given her all my teeth gladly. She asked me how I got the cut on my finger and we chatted about cutting potatoes as she glued all the Invisalign treatments on my teeth. I melt it like butter on the chair. I had so much trust on her confidence. This is not a team, but I will very well oiled machine! Everyone works as one. No question is too small or ridiculous, and forget that fear of dentist anxiety- they will lift that right off your shoulders! It’s on the way they move with Grace and patience and attack with compassion without even knowing it you’re all in and you’re happy to be there! It’s a busy place but only because this office in SILVER SPRING is too small for them. But have no doubt you feel like you’re the only patient. The attention to detail to know you and care for you is unmatched. I drive 1.5 hours every procedure because it’s THAT worth thee.

Fantastic experience: The dental assistants are very professional and caring. Every time I've been it has been a pleasant experience and atmosphere. The Dr. Is the best. Use to be afraid if the dentist, but not any more. Thanku Fenton Family Dentist Silver Spring.

Fantastic experience: Fenton Family Dental is a Warm and Welcoming Business that I have been with since they have First Opened. The Service has Always been Top Notch and Follow-Up has been beyond Reproach. I would Recommend the to Any Family or Friend.

Fantastic experience: Kind and friendly staff, easy process of taking X-rays, and my teeth cleaning was thorough and gentle. I only had a routine checkup but they made it an easy visit. I trust them to keep my teeth healthy

Fantastic experience: What an amazing place! Courteous professional excellent care. You know the old saying, "measure twice and cut once." To ensure of a perfect and comfortable fit for my dentures, I've had a electronic scan on my gums , an x-ray, and manual molding. WOW!! Can't wait to see them. A special shout out to "Dodi". Thank you for your patience, kind words, your smiles and laughter. Oh yes, thanks for cleaning me up. Lol What a great staff!!!

Positive experience: As always the staff from the front office to the hygienist are very professional and kind . My issue is with Dr Crawford I had to wait longer than I wanted so he could I guess evaluate me, he rushes in and and proceeds to tell me about a procedure that costs 25k as if it was 25.00 and rushes out. I felt like he didn't try to offer any alternatives I felt dissapointed.

Fantastic experience: I've been a patient at Fenton Family Dentist for nearly two years. The office is very well organized. The Chief Prosthodontist is Dr. Toussaint Crawford. I am extremely pleased and proud of his dental procedures. The post operative results have been outstanding and there have been no complications. Dr. Crawford's office runs very efficiently thanks to him and his skillful Fenton staff. They are very knowledgeable and well organized. I feel very relaxed when I'm there.

Fantastic experience: The practice is the best dentist office I’ve ever been in. It’s so impressive how they let each other know the patient will be ready for the next step. Fas, efficient and VERY professional.

Negative experience: I called yesterday to cancel my appointment but they didn’t cancel. Today I got a voicemail about a reminder of appointment, I called today again at 5:18PM to cancel it but the receptionist lady (forgot her name) was very rude to me. Very unprofessional, doesn’t know how to talk to the customer.

Fantastic experience: Fenton Family Dental is great! The staff is super friendly & accommodating. They explain everything & make sure you understand before they proceed. They also make sure you understand what you're being charged for & what your insurance covers. I would definitely recommend to family & friends.

Fantastic experience: An excellent experience today at Fenton Family Dental— from the friendly receptionist to the efficient hygienist to the knowledgeable dentist!