Palm Tree Dentistry - New Port Richey

5245 Hwy US19 North, 34652, New Port Richey
Palm Tree Dentistry - New Port Richey
5245 Hwy US19 North
34652, New Port Richey
+1727-604-7171

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Here at Palm Tree Dentistry, we provide the best care possible for children, teens, and adults seeking orthodontic treatment! Whether you’re interested in reaching your smile goals through braces or Invisalign, we’ve got you covered! Our team is excited to welcome you and create a plan for achieving the beautiful, straightened smile you’ve been waiting for. If you’re seeking quality dentistry in or around New Port Richey, FL, our office is the place for you! Schedule your visit online today!

Ortho hours:
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
CLOSED
Thursday
*8:00 AM - 5:00 PM
Friday
CLOSED

*Every other week.

Our comment from Best Dentists Club about Palm Tree Dentistry - New Port Richey:

Palm Tree Dentistry in New Port Richey is highly regarded for its welcoming atmosphere and exceptional care, especially for children. Many parents have praised the professional and friendly staff, ensuring that their children's visits are pleasant and stress-free. Key highlights include:

  • Friendly and Compassionate Team: Many reviews mention the kindness and patience of the dental professionals, making it an excellent choice for children, including those with special needs.
  • Positive Experiences for Children: Young patients frequently express excitement about visiting, with reports of friendly interactions and engaging environments.
  • Thorough Care: The staff takes time to explain procedures, ensuring kids feel comfortable and informed throughout their visit.
  • Efficient Service: Although some customers have experienced longer wait times, the overall efficiency and dedication of the staff have received positive remarks.
  • Long-term Care: Many families have returned for multiple visits, indicating trust in the quality of care provided.

While a few reviews noted longer wait times or scheduling issues, the overwhelming feedback highlights the warmth, expertise, and child-friendly atmosphere at Palm Tree Dentistry, making it a top choice for pediatric dental care.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Pediatric Dentists

Palm Tree Dentistry - New Port Richey: Reviews

4.5/5 (198 Reviews)
Lisa Rodriguez 3 months ago

Negative experience: I sent my daughter there Thursday for her ortho and cleaning. I got multiple texts from them asking to confirm the appointment which I did every time. They called me the day before saying her insurance isn’t active. I called gave insurance info and explained I WOULDNT be there but she would have her insurance. They stated it wouldn’t be a problem since she goes to ortho all the time alone. Man did they give my daughter the run around. They told her to go home as I never confirmed the appointment which I did. They took her insurance card and KEPT it. Told her to come back at 2 for her cleaning. Then told her we can’t see you but come back at 2 to get your insurance card because we are going to lunch. We live almost 40 mins away from this location. $5000 out of pocket on braces, pay for every cleaning and that’s how you treat your clients. Once her braces are off we will def be going somewhere else. I called the next day and they still DIDNT verify her insurance and want her to come back. Stating it takes a long time to verify if she has insurance or not. NEVER had an issue when she had Medicaid but now that she has paid insurance you guys can’t seem to see her or have major issues. Not very professional

Ashley Lambert 3 months ago

Fantastic experience: Yesterday I brought 3 kids in, one was new. Rebecca made everything perfect. She stayed with all my children through everything. None of them cried and my youngest wants to go back and loves it! Thank you again Rebecca!!

Yamileth V Pierce 3 months ago

Fantastic experience: Great service and great first experience for my 4 year old! I love the office and the amazing people that works in there. Update: my daughter is 9 years old now and we still coming to this location :)

Juliette McBride 3 months ago

Positive experience: my kids love coming here!! always kind and well done

Robert Collier 3 months ago

Negative experience: Our experience was excellent as always. However, this is Jaydens Dad, and legal guardian I am not Dawn, and I would appreciate that you quit addressing me as her when sending any communication. Dawn Swaim us no longer Jaydens guardian. If I must produce the paper work from the court house to prove this I will. Thank you for your cooperation Robert Collier

Jamie Anselmi 3 months ago

Fantastic experience: All 6 of my kids go to palm Tree dentistry and they are so good with all the different ages! 2yrs old -13yo. They take care of all my babies!

Shea Neam 3 months ago

Fantastic experience: Amazing office! The team from checking in to the clinical team was great! Kayla was very informative and kind, the Doctor also explained everything. The office manager welcomed me as a new patient. They are booking out pretty far but they offered to keep on the call list and told me to call as often as I wanted to check for cancels. Clean as well!

Sofia Skinner 3 months ago

Fantastic experience: I was supposed to be there at 2:30 but I went in at 3:30 other than that everything was amazing they clean your teeth really well tell you what you need to get fixed and they give you recommendations on certain things this place is great and I’m definitely going again.

Cornelius Smith 3 months ago

Fantastic experience: The dentist she was a very sensitive they took time talk with a child make him feel at ease You did a very good job

Emilie Maring 3 months ago

Fantastic experience: We have had a really great experience at palm tree. The staff is extremely friendly, inviting and calming. All 3 of my children are patients here. We did wait a very long time to be seen our first visit. However, my daughter has some significant dental issues and palm tree got us right into ortho the same day. They were timely with getting us in for extractions and fillings. I have now brought my other 2 kids there, we had the same experience of friendliness and we haven’t has a long wait since our first visit.

Tina Plantamura 3 months ago

Fantastic experience: Staff was very welcoming, check in was smooth, technician was nice & explained everything that was going on , when we left the front desk girls all said good bye

Anthony Caputo 3 months ago

Negative experience: Two of my children had cavities and was told they couldn’t get us back in the office for 6 months. When I returned both my kids cavities turned into a root canal or a tooth pulling. This same exact thing happened to use last year with our oldest, he had a cavity had to wait 7 months for an appt, when we returned it decayed so bad that they had to pull it. Three of my children are now petrified of the dentist and I’m extremely disappointed when I was told from the front desk that they have to push everyone out on appts bc they have so many patients. How about not have so many patients… or get more doctors. This is insane

Kenneth Williams 3 months ago

Fantastic experience: First off I want to say Jo Jo went above and beyond helping my son and I dealing with authorization for work that needed to be done. We have been trying to get the treatment for over a year. Jo Jo and I made many calls to the Heart Specialist's nurse and I feel they did not care but Palm Tree Dentistry and Jo Jo did. I have been to the New Port Richey location many times with my 3 children and the staff has always been great. They are always respectful, considerate, understanding and willing to help, you can't ask for anything more. If it was up to me, my children would go nowhere else but unfortunately 2 of my children were taken from me illegally. I would recommend Palm Tree Dentistry to anyone without reservations. Thank you to everyone there and I hope we have many more years of working together for dental health.

jessica mckellar 3 months ago

Fantastic experience: Amazing first experience. The appointment went by quickly, staff were all very kind and welcoming.

GVW 3 months ago

Fantastic experience: I had a such pleasant with dental cleaning for both on my kids, Jose made this appointment the greates -and Dr Karina went beyond m as well. Very patient with my little pmes. . I will definitely recommend to friends and family. Thank you for having a great team.

Hailey Dickson 3 months ago

Negative experience: Was there for over 2 hours for a regular cleaning , people who were late were taken ahead of us , the dental assistant was very very sweet she just talked a lot which prolonged the visit. Not sure if we’ll be back. I don’t think a regular cleaning should be 2 hours.

Jaime Losinski 3 months ago

Fantastic experience: The dentist was able to do a portion of the work that was necessary same day! Palm Tree does a great job of making kids comfortable (both physically and mentally) for tougher procedures. Recommend!

Gabriel Merle 3 months ago

Negative experience: This place sucks so bad don’t ever go here they are so trash. I have had my braces on for 5 YEARS their doctor dosent even come into the office she makes the employees take photos of ur child’s mouth and then email her the photos. She can’t do her job and is wildly incompetent. It’s also filthy on the inside there is dirt in every crevice and the nurses are extremely rude. Do not come here I can guarantee any “good review” you find is fake or paid beacuse I don’t see why ANYBODY would continue to give this place business.

Kiala Sickler 4 months ago

Fantastic experience: Always great to my 5 kids, there's a few ladies In the back that treat my kids with love and know how to calm them down when they're nervous or scared. I'm never embarrassed when my kids are acting crazy, because they're always asking if I'm okay or need any help !

Matthew B 4 months ago

Fantastic experience: Caring and compassionate dentist and office staff is amazing. Best pediatric dentist office in the area

Emma Biltcliffe 4 months ago

Fantastic experience: Great place! The staff was wonderful and welcoming!

Yolanda Johnson 4 months ago

Fantastic experience: Great staff great environment to bring you and your kiddos!

Diana Burkett 4 months ago

Fantastic experience: Been going for years,the staff and assistants always are so friendly and give my kids good advice on how they should take care of their teeth,Dr is always there for overseeing rechecking and making decisions to better care for there teeth. So l appreciate all they do and would highly recommend them ,my kids are in there teens now and been going since there 4 years old they have never had cavity. Thank you. Diana Burkett

Randi Mitchell 4 months ago

Fantastic experience: They are so accommodating and kind to our kids! We drive an hour one way just to go to this specific location and not just for dentistry, but also orthodontics for our oldest child. Love them!

Yancy Jandres 4 months ago

Fantastic experience: My kids love their dentist visit. The staff was super patient and overall excellence service.

Megan Gooch 4 months ago

Fantastic experience: All of the staff is amazing. So sweet and my daughter felt so calm and cared for getting her braces put on

Julie Marcacci 4 months ago

Fantastic experience: Very thorough with the x-rays processing explaining everything to my child to doing her silence great service that’s why we’ve been going there for close to 12 years now not gonna change very impressed and happy with staff. They got a good system there.

Slavica “Tina” Zivkov 4 months ago

Fantastic experience: Amazing doctors and the staff is caring and friendly!! I highly recommend Palm Tree Dentistry!!

Crystal Sherwood 4 months ago

Fantastic experience: Definitely a nice dental office for kids. Since my daughter is older they actually referred us to a different office that have locally for older kids which is nice to have this option. The office was clean and kid friendly. The office staff was very nice as well.

A M 4 months ago

Fantastic experience: Absolutely the best. Every visit here has been amazing. The nurse Rebecca was so great and so patient with my little one and the doctor is so nice and easy to work with. Thank you Palm tree dentistry! And thank you Rebecca for such a great experience you really were so kind

Amber Alert 4 months ago

Fantastic experience: Wonderful staff! They made the kids feel comfortable.

Dill 4 months ago

Negative experience: We are giving one more chance, but they consistently take over an hour past our scheduled time to start the appointment, it’s frustrating to set a time and never have it respected.

Chloe Houston 5 months ago

Fantastic experience: They were so awesome with my 4 year old who is on the autism spectrum!! It was his first time at the dentist and they were so welcoming and made sure they explained things thoroughly to him before starting. Definitely would recommend this place especially if you have special needs children with sensitives.

elsa 5 months ago

Fantastic experience: Awesome dentist! The assistant’s are so nice , the doctors were so polite. Highly recommend

Alana DiPierri 5 months ago

Fantastic experience: Everyone is always so nice friendly and caring, easy to get an emergency appt or any appt!

rachael ramos 5 months ago

Fantastic experience: Omg what a wonderful experience everyone was so kind and it was just such a nice place

Dani 5 months ago

Fantastic experience: Best dentist everyone was so sweet and everything my daughter needed she got. I am very pleased and glad I switched to them from premier best thing I could ever have done! If you come to palm tree you will not be disappointed with your care! Ty again to the ladies in Port Richey

Gary Hoyd 5 months ago

Negative experience: Worst dentist I've ever seen. They are always overbooked, and there is usually not even a place to sit while waiting. Expect to wait at LEAST an hour to go to the back to see the dentist. Pray you don't have a cavity, because they ALWAYS schedule the fillings 6 months out. By the time you get back to get it filled, it's spread or gotten bigger. There are few businesses I despise as much as this place.

Meadow Williams 5 months ago

Fantastic experience: I am very pleased with the service I receive at palm tree. The ladies are always very nice and helpful. I never have to wait very long to be seen and the work I get done is always exceptional. As someone that used to hate going to any dental appointments, I don’t hate it as much anymore with the care I receive at palm tree.

Tid Bit 5 months ago

Fantastic experience: By far the best and kindest dentist I've ever experienced. The staff amazing. My kids first time going and we felt so welcomed like we have been coming there forever. Absolutely the best ever.

Ju Harrison 5 months ago

Fantastic experience: I called palm tree dentistry with an emergency for my son. He had lost his crown. They were so nice even though they were short staffed for the day the receptionist on the phone, took my call and gave me two options for appointment same day. I felt so relieved and so well cared for when we arrived at the office. Very good service very nice people highly impressed with the professionalism.

Ameir Sharay 5 months ago

Fantastic experience: The dentist that pulled my daughter's teeth is the best as for all the assistants that helped thank you palm tree dentistry

Nicole White 5 months ago

Fantastic experience: Ms.Mary is awesome definitely need more employees like here. Made the wait worth the while, me and my son left with a smile on our faces.

Rick Silva 5 months ago

Fantastic experience: My son has been going to Palm Tree Dentristry for years. We are very pleased with Palm Tree dentristry. The front desk people are very pleasant n helpful. The Dentists n staff are very knowledgeable n helpful n very patient with the patients..I love the people n how kind n courteous they are..I'm very pleased with Palm Tree Dentristry n everyone that works there.

Mary Ensor 5 months ago

Positive experience: This place always overbooks so we were early for the appt, but had to wait 20 min to get in. Because I am not the guardian and my daughter works, they should know this because I have taken my grandchildren there before. They still waste time trying to find the information. For a 3:40 appt we got out at 5:30.

Amy Murray 5 months ago

Fantastic experience: Rebecca was our DA today and she is the most amazing DA I have EVER felt with. Such a wonderful human being.

John Avramidis 6 months ago

Fantastic experience: The staff and doctor were very helpful and very nice with my son today.The hygienist that worked on my son was very friendly.

Deborah P 6 months ago

Fantastic experience: The experience was great. The doctor and the assistant was very nice. And everything was explained.

Christine 6 months ago

Fantastic experience: We drive from over an hour away to go here because the staff is so great, from the check out to the end is always amazing, and having a little child it’s refreshing since the dentist is always scary

Raengel Gourley 6 months ago

Fantastic experience: They were a bit understaffed when we went and still made sure everything ran as smooth as possible and made my child’s experience as enjoyable as possible! Kim at the front check out desk was so helpful and patient and my daughter loved going to the machine for her prize! I highly recommend to anyone with small children

Mike J 6 months ago

Fantastic experience: Wonderful experience! They were very clear on the procedures and my kids had such shiny teeth after. They're very helpful with making appointments and very thoughtful.

Melody Powell 6 months ago

Fantastic experience: Great welcoming front staff. Warm & kind back office. Entire office is great

Christine McCall 6 months ago

Positive experience: Absolutely the best dentist office we've been to in awhile. Great staff. Josie is the best!

Nancy p 6 months ago

Fantastic experience: Appointments were easy to get and there was not a long wait once we got there. Staff was professional and kind.

Elizabeth Martinez 6 months ago

Fantastic experience: My kids been coming here since they were 9 and 12. It's been 6 yrs later and we still get the same amazing care and comfort. I highly recommend ask for Josie

Christy mowrey 6 months ago

Fantastic experience: Both of my girls go here and they are so amazing !!!! All the staff are so good with the kids. The make it fun and relaxing environment for them ❤️ Josie is our absolute favorite in the front !!!! She is always so sweet and helps us with anything we need!!! She is the best!!!

Palm Tree Dentistry - New Port Richey
Palm Tree Dentistry - New Port Richey

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Jareliz Rivera 6 months ago

Fantastic experience: Dr. Serrano and her assistants were absolutely amazing! We had 10/10 experience definitely recommend.

Leigha Madison 6 months ago

Fantastic experience: The staff are very kind and professional. You have to bring your children here 100%. They are courteous and accept a variety of insurance. I love this place and I won't take my grandson anywhere else. The Drs. And dentists here are top notch ..very happy with Palm Tree Dental . You can go in with them too. They send plenty of text reminders so you won't miss your appointments. I'm happy with the quality of service and the staff are great .

Yelena Garkovenko 6 months ago

Fantastic experience: Brought my daughter here for a routine cleaning . Mary was our tech . So polite , so professional and super funny !!! . In general staff is great ! Been coming here for nearly 15 yrs ! .

Leah 7 months ago

Negative experience: Took 3 hours for my 3 kids to get xrays and cleanings done. Another hygienist did a family of 3 younger boys, a boy, a girl, and another boy in the time that it took for my 3 kids.

Lucy 7 months ago

Fantastic experience: Love taking my grandson there; they take care of in a tremendous way completely awesome to see him sit there and have a relaxed look on his face.

majda altwal 7 months ago

Positive experience: Love the staff but scheduling- sometimes feels like they over schedule too many people and so the wait is way too long.

Arnilyn Maceda 7 months ago

Fantastic experience: It was the best day for herand she loves it. Thank you for cleaning her tiny teeth❤️

Larissa Lones 7 months ago

Fantastic experience: Ilove this dentist soooooooo much ! Ms. Tamera was EXCELLENT With my munchkins !! Thanks Again Palm Tree Dentistry for hiring such wonderful women / men for this facility #LoveTheMcclains

Dorothea Depietto 7 months ago

Fantastic experience: Jonathan had a good experience with Adeline. She was efficient and knowledgeable. She explained what she was doing and made Jon relaxed. Very nice visit.

Lindsie Lopez santos 7 months ago

Fantastic experience: It was my first time here with my 5 boys and this Office was amazing. Starting with front desk, Jojo and Kim they both were super sweet and professional. They made me feel comfortable and at home. The two assistant both were good and kind to my boys.Jose he took care of the boys. He was amazing. Doctor was good and on point. Definitely making this office my kids dentist.

Kara Stover 7 months ago

Positive experience: I’ve been taking my children to this dentist for yrs (we don’t have any other choice in Pasco). I love the dentist hygienist and doctors. I would give them 5 STARs. That woman in control of Billing, she’s the worst and doesn’t take her job seriously. We make these appointments 6 mounts out, we give them all the insurance information before hand. I waited for 30 mins then she told be “there’s a problem with my daughter insurance, she can’t get her teeth cleaned without it getting fixed”. I have dual insurance, first I asked which one. Also should have been addressed long before I’m in the waiting room with my 2 young children for already 30 mins. She quickly knew she messed up and treated me like I haven’t been going there long before she started working for them. She’s been the worst, she doesn’t return calls about billing and insurance issues. We got sent a $600 bill when everything was covered and my husband and I called multiple times and always from her “someone will call you back”. No one ever did. We did get a call from an Indian guy telling us to pay the $600 now and we could get a discount. I knew we didn’t owe anything and this was fraudulent in this company did nothing to protect our information or tell anyone about false billings being sent out. I understand scammers but it’s been an extremely horrible dealing with this woman in control of billing.

Judy Woo 7 months ago

Negative experience: The way they book appointments here for treatments is absolutely insane. They do not care about patient’s health. It feels like they are just there to get as many patients in and get paid fast. If you have a choice for your kid to go somewhere else I’d choose that. My son had to wait so long, I’m talking months, to get treated that now he has to have his tooth removed. I complained and they just placed blame on hygiene. Absolutely not!

Shelly Martin 7 months ago

Fantastic experience: It was exciting to bring my 2 year old here. He was treated well and given a goodie bag along with some new toys.

KY M 7 months ago

Fantastic experience: Always love going to see my girls! Best Ortho office. Wouldn’t go anywhere else. Nothing but laughs and great vibes. Super fast and efficient.

Amanda Barranco 7 months ago

Fantastic experience: Kayla was AMAZING!! She answered all of our questions and gave us prompt and PERFECT service!!

Rena Phillips 7 months ago

Fantastic experience: Hi I had a great experience I had Mary my daughter was scared and she was so patient and kind I highly recommend palm tree dentistry they are awesome!!!!

Khrystal Nazario 7 months ago

Fantastic experience: I’ve took my children here ever since they were little & have never had a problem, the office is amazing as well as the staff and doctors. Thanks for the great experience with you all! My oldest daughter really likes Dr Duo

Haley Boynton 7 months ago

Negative experience: The way that they book appointments here is absolutely ridiculous and the wait time IS ALWAYS over an hour. I brought my son in for a 920 appointment and at 10:30. I asked if he was gonna be called back I walked into the Waiting room, there was no seats available, and people were literally almost sitting on top of each other. The people who Walked in behind me all got called in before my child. Whenever I walked in to sign my son and they told me the doctor was with one other patient and he would be with me next. When I went up to the desk to ask If he was gonna be called back soon, the same lady who told me that there was one person in front of my son told me that he’s with siblings and other children doing cleanings. Mind you I was here the day before my Son’s appointment. And my children are siblings. They’re cleaning took three hours so I asked her if it was gonna take three hours like it took from my children for their cleanings. She then stated that she was going to have her manager see what was taking so long. When she came back to the front to let me know what was going on She told me that cleanings have a priority over a child that has to get a filling Mind you at this point the waiting room was completely empty, and I was still the only one that hadn’t been called back I’m not even going to reschedule my kids for this office at any location. I’m going to switch Dental office is completely They triple book people every single day and the way times are absolutely ridiculous and they act like it’s normal when you go up to the desk and say that you’ve been waiting for over an hour. When my children had cleanings, I was watching their dental assistant, cross-contamination her gloves with her dirty hands She kept dropping things on the floor and trying to place them back on my child’s tray She had her bare hands all over the gloves before she even put them on her hands and unwrapped my children’s cleaning instruments before she even had gloves on. I was very nice and gave the benefit of the doubt to bring my child back for a tiny filling that they said he had. I get it a lot of Medicaid insurance Through the state for health and dental. But that doesn’t give any practice the right to book as many kids as they can in one day and make the poor parents and kids wait hours for an appointment. I had stated to the front Desk, girls that I don’t want a doctor that is rushing to do my kids filling. And she told me that when there’s so much cleanings in one day that he only has 10 minutes to do one filling which I thought was absolutely ridiculous. Pretty much agreeing with me that he does have to rush and possibly mess up my children's teeth.

Jessica Lindsay 7 months ago

Fantastic experience: Both of my preteen Sons go here and they’ve always had a good visit. No tears or or fighting about going. I love the people who work here.

Erica Duffy 7 months ago

Fantastic experience: I took all 3 of my kids for their fillings today. The hygienist and Dr. SERRANO were so amazing with all my kids. I had one who was chill, 1 who was terrified (photo), and 1 4 yr old autistic boy who all were treated with patience and kindness and they all.did awesome. I really want to thank everyone because I understand it was a lot for all but they did a great job!!!

susan schell 7 months ago

Fantastic experience: Everyone is over and beyond any office I have ever been in they made my grandson go from not going into room he was so scared to explaining everything to him and he have no trouble and had all bad teeth filled dentist was very gentle BEST Experience Ever go see for yourself you will know set up appointment after unable make one in 2 more days UNBELIEVABLE

Michelle Schultz 7 months ago

Negative experience: The wait times used to be so ridiculous. I pulled 2 out 4 of my kids out of there. It became inconvenient to keep going to separate dentist so I placed all of them back at this dentist. It was a mistake. Wait times are a little faster not much but to schedule appointment is like pulling teeth. 3 of my children needed treatment they waited months for their appointment only for Palm tree to cancel because of scheduling errors with the dentist. I had to call multiple times to get the appointment they canceled rescheduled after being hung up on by the call center to call back and never get through multiple calls to multiple locations and still no one returned a phone call until the next week and I had to call the next week to get someone to call me back. The closest appointment they had was 2 months out or I could take off 3 separate days off work and take them one day at a time on random weeks for the next month. This is so ridiculous. Now I am going to pull all 4 children out. I have had enough of this place. They overbook and cancel confirmed appointment hours before said appointments with no accommodation to the patients they completely inconvenienced. My children will be back at their cleaning appointments before they actually get treatment smh.

Jennifer Santos 8 months ago

Negative experience: We waited over an hour and 15 minutes for a simple cleaning. The cleaning and x-ray took 13 minutes. We waited another 20 minutes for the dentist to spend all of 3 minutes with us. I will never have an mid-afternoon appointment. It was standing room only. They clearly over booked time slots. They should tell you up front if they are running behind as a courtesy. At least you can reschedule if needed or get your kid a snack or drink prior to sitting for over hour. So many parents pissed today and kids crying Keep in mind we made this appointment 6 months ago.

Jackie Ruiz 8 months ago

Negative experience: Overbooked for 8am appointments is ridiculous! Sat there for an hour and decided to cancel my appointment and when asked why is it taking so long the excuse was I was “just flagged as available” 25 min after my appointment. We won’t be returning, not worth the frustration

Judy Murray 8 months ago

Fantastic experience: Dr. Burton is such a great dentist and kind person. Love how patient and gentle she was with my kids. Jainsa and Adi are amazing assistants, they always explain each procedure and very friendly.

Diana Mascorro 8 months ago

Fantastic experience: We had an amazing experience with Tamara (I’m sorry if I’m spelling it wrong) . My son is autistic and has NEVER let anyone brush his teeth or work on his mouth for more than two minutes in almost 7 years and he sat there and let her finish everything! My 3 year daughter loved her as well! Last visit was good, the techs were very patient as well. Absolutely grateful for the girls that work here, they are so nice and patient and that really does make a difference. I love how they’re bilingual and well and my children can understand them! Dr. Serrano was also so sweet and nice! Thank you very much to all!

Alexus Ralph 8 months ago

Fantastic experience: Loved the office , loved the dentist very busy so it was a long wait but we were new patients so I believe next time won’t be so bad definitely recommend !

Susanna Grigoli 8 months ago

Fantastic experience: I have been going to this dentist for many years but today my 5 year old son had to have a filling and let me tell you how amazing they did. I arrived at my appointment time and was served quickly. My son never had anesthesia but She, Doctor Burton Sheva and Tamara the helper was so patient and caring and loving towards my son. They got the job done and my son didn’t even cry. I highly recommend them. This is the second time Doctor Burton has took care of my kids, the first time with my older daughter and she was just as kind and caring. I highly recommend her and the office. Staff is also so smiley and caring towards my kids needs. Thank you for a positive experience.

Ashley Brosowsky 8 months ago

Fantastic experience: I absolutely love this dentist office. The staff is very friendly. My kids love them which is important in any medical office. It makes the appts so much better. Dr Burton and her assistant kathy were amazing with not only lily who was being seen but also my 4 other children. They were very helpful with keeping my other kiddos happy the entire visit. I'm so glad I found the dentist office for my kiddos. Great job. Thank you so much.

Tammy Clark 8 months ago

Fantastic experience: I love taking my daughter there they take excellent care of her Everytime we are there.

Icia Lawson 8 months ago

Positive experience: The staff was very nice and helpful the whole time I had my daughter there I do wish they had more appointment openings that would be my only complaint I have to wait until July to be able to get her back in for a filling or call every day off to try to get in to a canceled appointment but that is not that big of a deal I appreciate the way the staff treated me and my daughter they were extremely nice and very knowledgeable thanks

Jasmin Rodriguez 8 months ago

Fantastic experience: Everyone was so nice and helpful. My daughter hates the dentist but they made her fell welcome

Елена Дели 8 months ago

Fantastic experience: We visit this dental clinic with our children and have only had positive experiences, especially considering that my younger child has autism. Watching his older sister and with the gentle approach of the staff and doctor, he allowed them to take X-rays and complete the examination. Thank you!

Sonia Perez 9 months ago

Fantastic experience: The ladies at Palm Tree Dental were great! I had a double appointment and when I walked in, there were quite a few people there already. I expected to be waiting for a while but they called our names very quickly and we immediately went back for x-rays and a cleaning. The hygienist Laurie was very sweet and handled the girls with ease and was a smooth process. They got their coins and were excited to redeem for a few goodies! This was our first experience and it was great! Thanks Palm Tree Dental! I definitely recommend

Damaris Medrano 9 months ago

Fantastic experience: The staff is amazing! However, it’s just if you book your cleaning in the evening, it’s gonna be late and you’re gonna be delayed and you’re gonna get out a little later. Certain staff members need to be a little bit more professional than others.

Kellie Martin 9 months ago

Fantastic experience: My daughter had a hard time today and they really did their best to make her comfortable. Didn’t make the doctor turn the light on and when she did her cleaning, she did not turn the light on. I really appreciate how wonderful you guys are and I thank you There was even a tech that found her a black pair of glasses because she didn’t want the green ones so once again thank you

Vanessa Otero 9 months ago

Negative experience: I arrived early for my appointment, but there was a 30-minute wait before I was called to the back. Once there, the dental assistant did not have the room or supplies ready, which led to an additional delay. Afterward, she took extra time to go over the payment I had already made and confirm the type of appointment I was expecting, which added to the overall wait. I would appreciate a more streamlined and efficient experience in the future.

Jasmine Ancona 10 months ago

Fantastic experience: I read the reviews and I was slightly apprehensive since they were mixed but I had the most amazing experience there. It was my son’s first time and we were out within an hour for a cleaning. My son needed some work done and they were actually able to get him in that same day and he had 1 crown, 2 fillings, and sealant done within an hour! I went here because we have denta quest through Florida healthy kids and I was not expecting such wonderful and professional care but that is what we received. My son is very nervous and all other places said he would need to be knocked out for an extra $750 but this doctor at palm tree dental told me he would be fine with laughing gas but I was very nervous he wouldn’t make it. They did an exceptional job and the assistant was very caring and calming toward my son. And it was all covered under the insurance and previously I was quoted $2000. I am sooo soo very thankful to have come here!! I highly recommend it!

Robyn Douglas 10 months ago

Fantastic experience: This dental office is great! Everyone is polite and helpful. The dentist is so patient and understanding with the little ones. I am so happy to have found Palm Tree Dental.

Jessica Mills 10 months ago

Fantastic experience: My daughter actually loves going to the dentist, she's one of those rare one's. I don't think she would feel the way she does without the experience she has here. She said to me today that she feels like the people there actually care about her! They are Incredibly busy, but handle it extremely well. Overall pretty happy with our time there!

Peggy Kline 10 months ago

Positive experience: I had an appointment on 12/for a consultation, the place was so packed, I waited for an hour for my appointment. Never had the consultation about braces. Well what they did was put her in a chair looked at her teeth, took some X-rays and they were all done. I mentioned a consultation that I was supposed to have, they looked at me and said we will set up another appointment to come in for the consultation, on Dec 13th. I wasn't too happy.,I must say the people that work there are very nice and respectful.My grandkids like it there.that is what counts.. Thank you ,Peggy Kline

Tina 10 months ago

Fantastic experience: Dr Dao and dental assistant Hose were awesome! Great bedside manner (chair). Practice keeps getting better with patients, professional staff hiring, front desk and overall customer services. Thank you for all you do. Keep up the great work. Tina, Quincy and Moses.

Denise Lawson 10 months ago

Fantastic experience: Everyone at Palm Tree Density is always so nice! I am ESPECIALLY thankful for Dr.Serrano and her dental assistant Adi! My daughter is autistic and scared of going to the dentist office, but they go OVER and BEYOND taking such great care of her dental needs and making sure she feels as comfortable as possible! Thank you SO MUCH for your patience and kindness at every appointment she has !!

Patricia Wallace 10 months ago

Fantastic experience: Palm Tree Dentistry is awesome, my 12 yr old daughter was so nervous and asked a lot of questions during her procedure (she needed 4 baby teeth pulled), and the dentist and her assistant were absolutely amazing, making her feel comfortable and answering all her questions. We love Palm Tree Dentistry!!

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