Wells Family Dental Group - Louisburg Road

Fantastic experience: Went in for my 6 month check up and couldn't be happier. The hygienist was top notch and the dentist knowledgeable and personable. I had 2 teeth turning a dull tan color and the hygienist correctly diagnosed the issue ~ coffee stains. Once she polished them the stains were gone and no cavities. A good visit!

Fantastic experience: All staff were very friendly and professional. My mom was super happy with treatment and the team

Fantastic experience: They are quick to respond especially during emergency procedures,been with them for over 15 yrs now!

Fantastic experience: Another great visit. Hygienist was friendly & professional. She was experienced & fast. She answered my questions & complied when I asked for an extra rinsing. Couldn’t ask for anything more.

Fantastic experience: Exceeded my expectation, cleanliness, professionalism, friendliness everything, also Gabby and Irene were the cherry on top of all this. Love Wells Family Dental.

Fantastic experience: They were very professional and knowledgeable about all aspects of my concerns. Very friendly.

Fantastic experience: Love Wells Family Dental and my hygienist Ari is the bestest. She does a great job cleaning my teeth like all the others but what stands out about her is that she also educates me and has taught me so much about maintaining my teeth healthier. I really appreciate it and you can see how she truly and genuinely cares. Thank you so much to her and to you for keeping her! Dr. Sherril was awesome too! Thank you

Fantastic experience: Caring staff! Especially Mikala, Hailey, and the dentist! Great experience. Felt very cared for. Thank you! GOD BLESS!

Fantastic experience: From the moment I walked in I was well received with cheerful greetings and also was waited on quickly. Jessica was is true delightful by checking me in and taking X-rays . Dr Patel was so professional and she made sure I did not feel any pain. The procedure went smooth and painless with the help of AJ. I will return for preventative care. Jean Gardner

Fantastic experience: Kait always does a great job and makes sure I am comfortable! I really liked the new provider as well. He was very knowledgeable and kind as well.

Fantastic experience: Ari did a very thorough cleaning , was very nice and made sure I was comfortable the whole time

Fantastic experience: Ari is AMAZING! Super seeet. Took her time and made me relaxed and comfortable the entire time.

Fantastic experience: Ari was such a sweet hygienist!! Very thorough and knowledgeable! It was such a good experience.

Fantastic experience: Staff was very friendly and considerate. They were willing to answer questions and they explained everything well.

Fantastic experience: Ari is fantastic! Awesome professional—knows her stuff!!!! I am super grateful that she is my hygienist. Do not want any one else but her! She is is blessing ♥️

Fantastic experience: Ari is an amazing hygienist! She gives us simple, clear instructions to keep our teeth clean. My wife and I will stick with Wells Family Dental Group as long as she's there!

Fantastic experience: They understood my anxiety and kept me at ease while going their exams. They gave me answers on what should be done and approximate cost. Will recommend them to everyone. Thank you Dr Patel.

Negative experience: This rating has no reflection on Dr Gladwell who is the absolute best dentist. This rating is due the inefficiency of the front desk personnel who took my payment, charging my card twice totaling $3666.00! My concerns began when my questions about the $1833.00 charge were disregarded. I was initially quoted less. When making my payment, the desk person seemed to be training someone and even a third person joined in which caused a lack of attention to my transaction. I do not appreciate the huge mistake that was made with my payment which I am still trying to resolve 3 days later and likely into next week. I consider the lack of attention from the staff disrespectful and the person accepting my payment incompetent. I am very disappointed in Wells Family Dentistry.

Fantastic experience: Sydney is amazing! I'm coming back! Hate the dentist but I love coming to Wells Family Dentistry So professional! Sydney , my hygienist, did a super job and was understanding of my personal issues.

Negative experience: I thought coming back a few times, it would get better. The appointments for my Invisalign have been awful. The dental assistants don’t listen to me, I was told to take aspirin for headaches-I’m allergic to aspirin and it is noted in my chart. Nothing is explained to me. I have to constantly ask what is being done. There is a serious lack of communication. Also, I was in yesterday (6/26) for my next set of Invisalign. I wasn’t given anything to carry them in. I asked to have them dated today (6/27) because it would be easier on Fridays with everyone changing them out. Not done. I noticed a black spot on 3 different teeth (bottom). The dentist and hygienist never said anything to me. They were working on the lower teeth. I don’t know how they missed this.

Fantastic experience: They do good work, but the last time I visited (it was a short notice appt.) it had to be done, they performed the job to perfection.

Fantastic experience: Dr wohl was very knowledgeable and explained everything he was going to do. He did a crown on my tooth and I was very impressed with his compassion in my wellbeing. He and his assistant Madeleine explained every detail about what he was doing. I give them a 5 star if not more. Would recommend Wells Denistry to family and friends. Love this group.

Fantastic experience: First time yesterday, very clean, courteous staff. When they found out it was my birthday, they gave me a cupcake. Explained what their treatment plan was and gave me a detailed estimate, with options for payment. I would highly recommend them for your dental needs

Positive experience: Excellent response at all levels. Really in resceptiom to technology assistance to Dr. Final revit and advaise for future services recommendations. I had not seen like this in my last Twenty years of service with similar services providers in my lifetime. Will always recommen to any individuals, friends and all patients need services... Nick Amin

Fantastic experience: I normally dislike going to the dentist! I still don't like it, though the staff at Wells make it mostly enjoyable. I am always satisfied when I leave Wells Family Dentistry (Wake Forest).

Fantastic experience: Wells are always there for me. I wanted to check a sore gum area before a long vacation and they offered a super convenient time (Saturday at 8:00, for working people), did the check up, and I went home relieved. The staff are great at every of their locations!

Fantastic experience: Wells family is the only dentist I will go to, they are so nice and everyone goes above and beyond to ensure a great experience. As someone with severe dental phobia, they took extra time to talk me through everything and keep me comfortable and calm. Everyone I talked to was polite, happy and there to help me.

Fantastic experience: Exceptional service. I've been to many dentists in my life and the Wells team are professional, knowledgeable, and extremely efficient.

Fantastic experience: Excellent care, excellent customer service. Everyone is very welcoming and friendly. Tali is an example of the high professionalism and efficiency the office radiates. She is truly wonderful. A special shout out to Kate. She is most definitely the best hygienist ever. Thank you Kate for your professionalism and expertise. You are truly one of a kind!

Fantastic experience: The Staff, Dr. LaMura and Madison were very professional and welcoming. The entire office made me feel like my dental needs were the priority of their day. I was very nervous and they ALL made my very first visit an easy transition. I trust them to perform the work that is needed in my mouth. I am SUPER happy my experience was a GREAT EXPERIENCE.

Negative experience: Had partials made. When I began the process they told me that my insurance covered most of it. I had to pay up front for what the insurance didn't cover. When they were finished they said my insurance didn't cover and wanted to charge me the whole cost. I called my insurance company who said they did cover partials and that Wells keeps putting the wrong codes on their statement. I spoke to the front desk a number of times. I leaving a message for billing to call me back but they never do. Left two messages for Dr. Wells never get an answer. My husband and I will not be back.

Fantastic experience: One of the BEST dental office visits of my life! They actually HEARD me!

Positive experience: The dental technicians are friendly and do their best work. The dentist is communicative and allow you to develop a healthy relationship with teeth.

Fantastic experience: Great office! Especially Sydney, she was very kind and professional. Highly recommend.

Fantastic experience: Great people and are wonderful when it comes to non insurance patients! Also HUGE thanks to Shannon! She is such a delight and loved speaking with her! Made the experience extra perfect.

Fantastic experience: I had such a great experience with Ari! She was incredibly thorough and took her time with everything. What really stood out was how clearly she explained each step of the process — I’ve honestly never had anyone break things down the way she did. It made me feel informed and comfortable the entire time. She’s professional, gentle, and clearly cares about her patients. Highly recommend her!

Fantastic experience: Top notch! Professional and personable. I feel like my hunt for a good dental group is finally over:) Thank you

Negative experience: After receiving my cleaning I waited for the doctor to come in and discuss my X-rays and check for cavities. After 25 min of waiting I left. Facility did not call me to check in or apologize. My experience reflects that they do not value their patients or respect their time. I would not recommend.

Fantastic experience: This was my first visit and the staff was great from beginning to end. They were patient, kind and understanding. Great experience!

Fantastic experience: Dc Shope and Thaj are amazing, they went above and beyond. They are very professional, they listen and paid attention to everything, they made me feel comfortable.

Positive experience: 1. We had a long conversation about where to send prescriptions. We use Walgreens at Roger's Rd/Heritage Rd. However, my prescription today was still sent to CVS. I had presumed it was going to Walgreens. Change our family records to show our preferred pharmacy is Walgreens. 2. An email detailing the treatment plan for a future procedure was sent that had costs for three crowns. At the desk, I was given costs for one crown as agreed upon with the dentist. Not very well coordinated.

Fantastic experience: I’m terrified of dentist and desperately avoiding going. However I’ve been having problems with one tooth trapping food. Dr. Shope was so comforting and gentle. Together we put together a plan for attacking the problem. I am beyond appreciative that she included me in the plan and was very helpful with letting me know what to expect going forward. I definitely recommend her especially if you’re scared of dentists

Fantastic experience: Wells Family Dental Group have making going to the dentist fun! They take care of my teeth like it is their teeth!! Dr. Patel is absolutely the best!!!

Fantastic experience: That was a great service everyone one is friendly specially Aria she did a really great job with my teeth.

Fantastic experience: I had a special challenge with a bridge. The WFDG staff took great care of me. Dr. Sherrill AND Ashley—Thanks very much!

Fantastic experience: Excellent repair of my chipped front tooth. Very timely, and beautiful results. Thanks Phillip!

Fantastic experience: Very organized, precise, on time, very friendly and kind. The team at this clinic is excellent.

Positive experience: Good experience need more work than I came in for. Staff and dr were very professional and helpful for my dental needs.

Fantastic experience: Really nice experience all the way around! Everyone was so friendly and thoughtful. Sydney did a great job! I showed off my smile the rest of the day!

Fantastic experience: I have been seeing the team at Wells since we moved here 5 years ago and have always been happy with their service. Today I had a dental emergency and the team worked me in and stayed late on a Friday to help me. I am so grateful for all of their help today especially. Thanks Wells!

Fantastic experience: As always, we were welcomed upon arrival with greetings and smiles from the staff! The appointments started on time with the Katie and Lindsey! All went as planned and our future appointment dates were reviewed and set. Our well skilled Dentists, Dr. Wells and Dr. Woll, make us feel at thome! They always provide encouragement and answer all of our questions! We enjoy our visits and go home with even greater smiles, due to the excellent care we have received! The consistency of the services and the kindness of the staff allow us the feeling of a cheerful visit with our family of friends! The experience could not have been better!

Fantastic experience: Great visit from check in to check out! Tali and Zhaya at the front desk were so friendly! My cleaning was done by Sydney who did a great job. Dr. Lamara did my exam and addressed a small issue I was having with my front tooth, what great addition to the team. My son saw Ari for his cleaning as he always does. He adores her and some how she pulls him out of his shell! Dr. Patel did his exam and he really liked her as well! We love this office always a perfect visit!

Positive experience: I don't really trust this place. They have pushed Invisalign too much. One dentist told me I had a cavity that "only she could see" and their explanations for other things just haven't made sense. Every time I go or bring my kids, we get a different dentist and they are always wearing glasses and a mask so I can't see their faces. The hygienists are kind and seem to do a good job, though.

Negative experience: Dr. Philip Sherrill was extremely attentive and kind as well as the dental assistants. I really appreciate that. However, the front desk admins are not even looking at your face while you are asking important questions about the insurance, costs and they act like it’s a burden to ask them. Definitely did not make me feel good as a new patient.

Fantastic experience: Dr. Patel is great. Very helpful in walking me through the process and listening to my concerns!

Fantastic experience: My experience at Wells Family Dental has always been pleasant and professional. Each of the dental hygienist that have worked with me has been exceptionally kind and personable. The dentist are always upbeat, very knowledgeable and easy to talk to. Since I started coming to this dental practice over 12 years ago I have always felt like I was well cared for. At my last cleaning, Ari was my hygienist and it was my first time meeting her. I feel like I have made a new friend and confidant.

Fantastic experience: 4/29/25 Update: The staff are awesome from our hygienist, Ari to Dr Woll. Honest and caring and really want to educate you in all of your decisions. Have had cleanings, fillings, a crown, and even got Invisalign set up on this visit. The in-house plans are also great for anyone who doesn't have insurance, taking all of the stress out of knowing you would need work done, and cleanings, and letting not having insurance stop you from having it done! I would highly recommend anyone looking for a trust-worthy dentist call the folks at Wells Family Dentistry!

Negative experience: I had a great experience here for years. But after many visits in the last 6 months, and more complicated situations than I’ve had before, I’ve sadly seen some serious issues here. They’ve always switched me around to different dentists. So when I started having tougher situations, I didn’t know any well enough to request by name. The switching also didn’t stop when they realized the difficulty of my situation. In fact, I recently waited 45 minutes for one dentist only for another one to come out, with no explanation. Wait times have become longer. Sometimes when I’m in pain I will be scheduled too far out, even when I explain my situation to the person on the phone. Sometimes I will be scheduled quickly but end up waiting at the office twice as long as usual. Once they forgot to put my appointment on the schedule. 9/10 times when I call to describe an issue, it will be miscommunicated to the medical providers in some way. The hygienists seem stretched thin. I’ve been given numbing gel in a rush and then have to be given the shot in a completely different place and I feel the entire thing. My new dentist commented on the poor choice of some X-rays taken/not taken. I also don’t naturally focus on “soft skills” like how cheerfully or gently a hygienist interacts with me, but visiting a new office and meeting the most kind and nurturing hygienist led me to actually cry when I left- it completely changed the experience. I realized there was some lack of this in my experience at Wells. One dentist here would look at an X-ray and tell me there are no cavities, the next would tell me they suspect 1, then find 4. I’ve had symptoms I was sharing be doubted, in 2 different situations by 2 different dentists, before finding out they were legitimate. I understand it’s out of caution and not wanting to mess with teeth that might not need the work. But they were slow to discover the number of issues I had, and could’ve taken better advantage of my symptom reporting. I’ve had a piece of a filling chip off a few weeks later. I’ve had a filling hurt for seemingly no reason, then feel better for seemingly no reason when it’s redone, after adjustments that hurt worse and worse. I’ve had at least 3 fillings done here deteriorate in just a couple years. My teeth are cavity prone, but it was never to this level. I’ve been told by another dental professional to start questioning the work. They neglect to explain risks. My night guard stopped fitting after a visit with fillings. I never knew that could happen. Then they implied it would be an easy adjustment, but it was impossible to adjust. I was also never told what the risks would be of not wearing it. I trusted that they didn’t seem too worried. But my pain became worse afterwards. I was encouraged to start Invisalign at the same time, which I needed, but it was not the right time. And now pausing Invisalign is extremely difficult. One filling still hurts 5 months later. I came in many times for it and had minor adjustments done and was told to wait. The endo says I need a root canal, and that a filling that close to the nerve just irritated it irreversibly. I was shocked- I was never told this possibility. I also wonder if wearing the same guard after that procedure, without being warned I might need adjustments, exacerbated this. And I wonder if something else was done incorrectly along the way. It didn’t start out this bad. But we’ll never know because the damage is now irreversible and restorative treatment isn’t an option. Before I requested a referral to the specialist, I was scheduled to redo this filling. After his diagnosis, I was told that I could immediately get an infection if they attempted another procedure. So they were willing to do a procedure that could’ve resulted in an emergency. Describing my experience to friends, they were shocked I continued going here. Without sharing the office’s name, they assumed it was a bigger chain. I’m still grateful for all they’ve done for me, but I genuinely hope they are able to improve for their patients.

Negative experience: Just had the most wildly uncomfortable experience in a dental office. Came in for a cleaning, it turned into an hour of discussing my dental history. Cleaning was never done. Communication has been atrocious. I’ve mentioned this to the mgmt staff in the past. I had a manager call to tell me the miscommunications were not miscommunications, rather standard procedure. I’ve really enjoyed my initial experiences here but the last year working with this office has not been pleasant. I referred someone here who also had a terrible experience. There is a consistency and communication issue. I hope they treat people with a bit more care and respect.

Fantastic experience: All staff I interacted with during my visit were extremely professional, knowledgeable and very thoughtful of any concerns or questions I may have had about my dental health. After X-rays and a full exam .It was brought to my attention and explained in full detail by the dental assistant and dentist It would benefit me to have a treatment done that would help solve a issue and help prevent further issues from occurring.I fully understood the benefits of the procedure and plan on having it done soon. I appreciate the honesty and the time taken to explain everything I needed to know. I will and do recommend this dentistry! Thank you Mike Butler,

Fantastic experience: Hi, I've never left a review before, but this one is truly deserving. My first visit to the Wells Family Dental Group was nothing short of exceptional. The staff's warm hospitality was palpable, a testament to their outstanding work culture. Chelsea, the dental assistant, was an absolute delight - her kindness and understanding put me at ease. Dr. Patel and Jessica were beacons of knowledge, taking the time to explain everything in a clear and concise manner. Ari, the hygienist, did a phenomenal job cleaning my teeth, her warmth and welcoming nature made our conversation a joy. The entire staff I met today embodied the essence of exceptional customer service, making me feel valued and appreciated. Thank you for an unforgettable experience - I'm eagerly looking forward to my next appointment. Thank you ladies , Josie

Fantastic experience: Ari is the best!!!! She is so kind and does an excellent job

Fantastic experience: I highly recommend Dr. Shope and Tahj. They make a great team and did awesome work on replacing my crown.

Fantastic experience: Ari was an excellent hygienist! Thorough, knowledgable, friendly and kind to my kiddos who were less than happy to be there. I’m very happy with this practice!

Fantastic experience: My experience was great and easygoing. Lindsay and Dr. Woll was amazing at explaining my treatment plan and very personable. I’m very happy with my visit and look forward to my next appointment.

Fantastic experience: Very friendly staff. Have been going to Wells for 3 years. Always a pleasant experience. Highly recommend. They have done excellent dental work on me, from cleanings to a root canal I had last year. I had another appointment today at Well's Family Dentistry for my 6 month cleaning. Again, very professional and friendly staff. They even had a new X-ray machine that plays music and it speaks to you while it is working. I've personally never seen this in a dental office. The dental hygienest I had today was AWESOME! Her name is Ari. She was not only very very nice but very knowledgeable as well. Gave me tons of information about stabilizing some teeth that are loose and a tooth that I have cracked but can possibly be saved. She then shared every single bit of information she provided me with Dr. Wall who was my Dentist. Dr. Wall assisted me on my last visit as well. She is AMAZING and I hope she does well and I hope she stays here. I will be requesting her again. Thank you so much Ari and thank you to you as well Dr. Wall. I had another appointment at Wells today. Ari is so amazing! I have never had a better dental hygienest. She is very nice and professional as well. She puts you at ease. I hope she stays at Wells for a long time. They are crazy if they allow her to leave.

Fantastic experience: Clean and professional office with modern tech. The staff is kind and knows their stuff. Dr. Gladwell and Ari provided a great experience. They put me at ease as a new patient. Highly recommend.

Fantastic experience: Had a great appointment with Ari! She did a wonderful job cleaning my teeth and kept me entertained with good conversation. Thanks for keeping my smile fresh Ari!

Fantastic experience: Just had my first visit with Dr. Woll and it was a great experience from start to finish. Welcoming staff, modern office and my hygienist, Lindsay was thorough, gentle and took the time to explain everything clearly. Highly recommend!

Fantastic experience: Every one was friendly, courteous professional they explained everything as they went along. Great place.

Fantastic experience: I like it here! My family and I always have a positive experience. The best part is they are so close! I can have an appointment at 10:30 and leave my house at 10:25! We love having a professional dental practice so close to home!

Fantastic experience: Had my teeth cleaned today with Kait! She was great. Very gentle and informative. Dr.Patel did my exam and was wonderful and kind. Looking forward to my next appointment

Fantastic experience: Awesome facility~ Superior location. Meeting Lindsay for the first time was like getting together with one of my long time friends...and she was super thorough, yet very gentle cleaning my teeth. Truly wonderful experience! Dr. Woll of course, was equally as kind, and effective. Speaking with him for just a few minutes quickly evidenced his vast knowledge of the trade. I signed up my entire family for their yearly membership package. Once you do the research on this deal, it is a most obvious No Brainer!

Fantastic experience: Great practice. Felt taken care of from the moment I walked in. Front desk was able to help me work out my insurance situation. Assistant was quick and efficient with X-rays and a really great 3d imaging tool that really allowed me to see everything that was being discussed in the appointment. Hygienist Lindsay was very thorough through the cleaning and provided information and continued dental education. My teeth definitely had that squeaky clean *bing* feeling. Ultrasonic cleaning tool was really intense but could tell it worked well and so much faster than the classic scaling/scraping process. Dr Woll was great(even for a buckeye #goblue)! Very matter of fact in discussing work that could or should be done, offered lots of options and spoke knowledgeably in a way that helped me feel on my own time and not pushed into anything. Great experience!! See you in six months!

Fantastic experience: I have had 2 crowns with Dr. Woll. He does an excellent job, no pain and his assistant Madison was great as well. Highly recommend.

Fantastic experience: This was my first cleaning at Wells and it was a great experience. The dental hygienist, Linsey was so friendly and explained everything so thoroughly to me.

Fantastic experience: Amazing team ! Great doctors thank you Ari for cleaning my teeth I left feeling amazing HIGHLY RECOMMEND coming here

Fantastic experience: TamiaAshley,Ari and Dr woll were a pleasure to talk too professional and very detailed

Fantastic experience: My visit with Wells Family Dentistry was great! Kind, very professional, and comfortable atmosphere. Ari took care of me and she was amazing! Dr Woll was pretty cool!

Fantastic experience: Very nice people and very professional. I went for my first visit and cleaning. Going back for a crown soon.

Fantastic experience: My dental hygienist has got to be one of the best dental hygienist I have had the pleasure of making my dental cleanings with! The dentist here and staff are very considerate and compassionate . I have areas in my mouth that are very sensitive during my cleanings. My hygenist introduced to me at my last visit to applying flouride on my teeth to prevent sensitivity. it was not covered by my insurance but it was only $25 and well worth it . Everyone there is very professional, from the greetings from the receptionist to the dentist when my cleaning is over. I would highly recommend them to anyone very particular about having their teeth cleaned and flossed.

Fantastic experience: My visit was great ...cleaning and xrays..the Denatal Assistance was really nice and so was the Hygentist and Dr...Clean,Prompt service& Great Service

Fantastic experience: Visiting the Dentist is at the bottom of my enjoyable things to do. The entire staff was very professional and provided an excellent service. I would recommend them for sure. Great job!!!

Negative experience: I have moved 8 times in the past 6 years because of school/work. This dentistry is THE worst dentistry I have been to thus far. Before booking an appointment, I verified with my insurance (BCBS) that they were in network. When I came in for a standard teeth cleaning, I then verified AGAIN with the receptionist that they were in-network. However, upon leaving I was charged $190 out of pocket because they ran my insurance out of network. When I explained that they were in network, I was given a shitty excuse of how sometimes BCBS says they are in network but they are actually out of network. They then said after they got their money from my insurance, I would be given a credit to my account for a refund. I refused a credit and stated I wanted a check. I had to go four separate times over the course of 3 weeks to try and collect this check because every time I was given an excuse of either their billing manager wasn't in or the insurance hadn't finished paying the claim (however none of this would have been necessary if they had just billed my insurance as in network from the beginning). Before I sat down and sorted out my insurance and how the numbers weren't lining up, I had scheduled a cavity filling. As this was my first cavity filling I was quite nervous. The dentist injected me with local anesthetics and then both her and the assistant left. I began having a panic attack but sat there quietly trying to calm myself. When they came back in they barely said a word to me and started the procedure. It was quite painful (and as it was my first filling I didn't know you could stop them and get more anesthetics) and at times I lifted my hand to try and tell them I was in pain, but to no avail. At one point I felt a sharp pain and then a warm liquid fill my cheek. I knew this was blood and tried to stay calm, knowing that the assistant would use the suction straw to remove it. Apparently the assistant forgot how the straw worked and did nothing and the blood began to drain into my throat. I then began choking on my own blood, trying to breathe through my nose, until the assistant remembered that the suction straw is used to remove any excess liquid from my mouth. After this horrible procedure was over, I was then charged $436 because, once again, they charged me out of network. And then later that night I kept feeling a large grain of sand on the side of my tongue. What was it? Oh, just a piece of bone the assistant didn't suction up when the dentist was drilling into my tooth. So not only did I have a very traumatic experience (which was not repeated when I immediately switched dentists to fill the few other cavities I had -- definitely check out Dr. Lane & Associates; Dr. Webb is absolutely amazing) but I was misbilled on purpose and have had to bend over backwards to get my money back. I would not recommend Wells Family Dentistry if it were the apocalypse and they were the last dentist around.

Negative experience: Be careful when seeing Dr. Patel. Her tech took bad x-rays and she mistakenly diagnosed a healthy front tooth as a cavity, which she wanted to operate on same day. Also claiming there were several other small cavities in my front teeth that were clearly ghosts in the blurry x-rays. She failed to diagnose the actual cavity in my back right molar and missed localized gintivitis around the same tooth. Upon asking her to clarify where the cavities were, she inicated small grey spots on the blurry x-rays and stated that they can be hard to identify if you don't do that sort of thing all the time. X-rays should have clear crisp lines at the edges of bones, I have seen enough to know that. She was trying to convince me I had just worn down the outer layer of enamel on that molar. (I came in because of tooth pain with sensitivity to sweets). I had the x-rays re-done the next day at another dentist to reveal perfectly healthy front teeth and the molar that was subsequently treated that day. I called Wells Family Dentistry to confirm which tooth she found a cavity in and was amazing that she really was going to drill into a perfectly healthy tooth. My new dentist even took a picture of the back right molar, in which a black hole was clearly visible. She also focused on minimal damage to my bottom teeth due to apparent bite alignment issues, which I was also assured by my new dentist consituted no more damage than occasional teeth grinding. Since I work construction, that makes sense. But, she referred me to a specialist to get invisaline anyway- claiming my teeth were bound to be degraded prematurely.

Negative experience: I can honestly say that my experience has been nothing short of *terrible,* specifically dealing with a representative at the customer service desk While the dental staff do an excellent job of taking care of our dental needs, it is overshadowed by hostile inclinations, and overwhelming need to to be defensive:/combative actions from a service desk member.

Fantastic experience: Had agreat experience at Wells family Dental today! The staff was very professional and friendly,they made me feel very comfortable, from start to finish ! All hygienist tameka &, Sidney, were, great at explaining, all the Procedures, as they went along,from x-rays, scanning, measuring my gums, etc. I hadn't been to dentist, in yrs, ! I would recommend, this office, to family and friends,, I would rate,the entire team 10's !!! the young lady, that covered me with a blue blanket while, I got my teeth cleaned that was highlight of my visit, not to mention, the goodie bag they, give,at the end of my visit! Thanks Again, for treating, like a friend ! I'm looking forward to my next visit !!! See yall in 6 months:) :) ;)

Fantastic experience: Outstanding. You get the feeling it is a real dentist office and not a facility that tries to “up sale” you. I found my home dentist.

Fantastic experience: every one i saw up front and my nurse was so sweet and kind and she lessoned to every word i said and took her time x-ray she took her time ..and dr. was the same if i need any thing i will be back. wells family dentistry

Fantastic experience: Dr Hudson and my hygienist Sydney are the best!!! I pass many dental offices on my way to see them but they are totally worth it! BEST dental care ever.

Fantastic experience: Always friendly, professional and I am able to make and change appointments easily with no concern that it will push the appointment out months. I even was able to reschedule for the next day.

Fantastic experience: My appreciation to Irene for making my 1st visit so welcoming, accommodating, & enjoyable (not a word you normally use for dental visits, but there it is).

Fantastic experience: This amazing dentistry team truly helped me conquer my extreme anxiety and get back in track with regular appointments. They are kind, gentle and patient to explain what they are doing and why. Highly recommend for all but especially those who dread dentist visits. They can help you too

Fantastic experience: Your staff is always so friendly! They always check to make sure I’m comfortable. I highly recommend their office and services!

Fantastic experience: Wonderful Experience at Wells Family Dental again! The office is warm, inviting, and knowledgeable. The techs (Irene) are thorough, and friendly. The dentist really took her time to not only exam but also explain and provide options. The front staff warmly greets you, you feel like more than a client, you feel like family! I wouldn’t want to go anywhere else!

Fantastic experience: I had a very enjoyable visit with Bojing. Of course it’s always great to get a good report from the dentist!

Fantastic experience: I was having a severe toothache. I went to a dentist the previous day which was a Friday. The other dentist could only refer me to a specialist. Wells was able to see me Saturday for an emergency. The dentist prescribed me antibiotics which greatly helped with the pain. Very grateful for Wells fitting me into the schedule.

Fantastic experience: Wells Dentistry is great, they got me in when my appointment was scheduled and out within an hour. Staff is friendly and informative.

Fantastic experience: The staff at the Louisburg Road office are always friendly and professional . My hygienist did a great job cleaning my teeth . It was my birthday and at the end of my service she presented me with this beautiful cupcake! This literally brought tears to my eyes and was the kindest gesture ever. My husband and I have been with this office since 2009. Team Wells Keep up the good work!

Fantastic experience: always happy with Kait cleaning my teeth. She has patience and is very gentle. i’ve been happy with the Drs also.