Village Dental
Information about Village Dental
27615, Raleigh
Opening hours
- sunday: (closed)
- monday: 7:40-16:40
- tuesday: 7:40-16:40
- wednesday: 7:40-16:40
- thursday: 7:40-16:40
- friday: 7:40-16:40
- saturday: (closed)
Discover the pinnacle of dental care at Village Dental North Raleigh, your distinguished choice for advanced dental services in Raleigh, North Carolina. Renowned as a leading Raleigh, NC Dentist, our clinic excels in providing comprehensive dental care with a focus on patient comfort and satisfaction. Specializing in Sedation Dentistry, we offer a peaceful and anxiety-free dental experience for all our patients. Our expertise in Dental Implants sets us apart, ensuring long-lasting and aesthetically pleasing results for those seeking to enhance their smile. Our team of skilled professionals uses the latest dental technologies and techniques to deliver a broad spectrum of treatments, from preventive care to cosmetic transformations.
Our comment from Best Dentists Club about Village Dental:
Village Dental is a highly regarded dental practice in North Raleigh, known for its exceptional customer service and professional staff. Visitors often rave about the friendly atmosphere, with specific mentions of staff members such as Nia, Miranda, Dr. Rauf, and many others, who go above and beyond to ensure patient comfort and satisfaction. The office staff is described as helpful, knowledgeable, and skilled in insurance matters, making the administrative process smooth for patients.
Patients appreciate the thorough explanations provided during treatments and the empathetic approach towards nervous patients, creating a welcoming environment. Many have shared stories of their positive experiences, highlighting how the team addresses dental issues swiftly while ensuring comfort. Moreover, Village Dental is known for accommodating emergencies and flexible payment plans, making it accessible for many.
Overall, Village Dental comes highly recommended for anyone in need of a dentist, especially for those who may feel anxious about dental visits. The practice’s commitment to ensuring a comfortable and supportive experience is clear from the numerous positive testimonials.
Services and Treatments
Village Dental: Reviews
Fantastic experience: Best staff around, big shout out to Nia and Miranda for being so friendly
Fantastic experience: This was the best experience I ever had at the Dentist. I am telling anyone who is willing to listen if you need a Dentist look no further Village Dental is simply the BEST!
Fantastic experience: I found the office staff to be pleasant , helpful and knowledgeable in matters relating to insurance coverage and scheduling. The dental assistants are greatly concerned with your comfort and safety. If you enter this office with a tooth problem all concerned work together solving the problem. The dentist is thorough and speak to you in a professional manner using terms this patient easily understood. My teeth felt great after my initial treatment. I would like to mention Juan,Kristina and Chloe for the outstanding service they provided me.
Negative experience: Village dental diagnosed a lot of dental work that, after I received a second opinion from a different dentist, I didn’t need. Please get a second opinion when they start diagnosing a significant number of crowns or other work that you have never needed before.
Hi Erika. We're sorry to hear this. Our team always aims to provide honest and thorough care. If you'd like to discuss your case further, we're happy to speak with you directly. Please contact the office manager, Chloe @ 919-847-0902
Negative experience: Had a good experience on my first visit but the quote I received for additional work was extremely expensive. So… good bye Village Dental at Edward’s Mill in Raleigh.
Fantastic experience: The staff is always friendly, helpful, and knowledgeable. They explain procedures and check in with you along the way to ensure comfort.
Negative experience: I came here on my summer off of school after scheduling an X-ray, Exam, and cleaning. Not only did I have to wait an extra 15 minutes past my scheduled appointment time, but I was told that they wouldn’t be able to clean my teeth because of how busy they were which they shouldn’t have let me schedule for a cleaning if they weren’t going to clean my teeth. I spent more time waiting for someone to even come and talk to me than they did examining, x-raying, and cleaning my teeth all together. When they finally came in to examine my teeth, they continued to fear monger me about “possible infections” saying I “may need a crown, possible root canal” , with no certainty even after examining my teeth making me feel any operation is unnecessary, and started telling me they were going to give me special tooth paste and night guard without asking if I was willing to pay for it. The entire time I was there I did not feel like I was welcomed or had a choice in what they did and didn’t do. Needless to say, don’t schedule a cleaning because they won’t clean your teeth and just tell you that you need a million other operations.
Hi Brooklyn, we're sorry to hear about your experience. We take feedback like this seriously and would appreciate the opportunity to discuss it further. Please contact our office manager, Chloe at 919-847-0902, to address your concerns directly.
Positive experience: The dental assistant Khalini was superb. The only thing I would say is that the dental hygienist Patricia was a bit rough on my gums. I can tolerate pain and usually don’t have issues but I left with sore gums and feeling like my teeth weren’t as clean as to when Gina cleans them. Gina is thorough and proficient as a hygienist and she has a great personality along with Khalini.
Fantastic experience: everyone was extremely nice and non-judgmental (haven’t been to the dentist since COVID). we went step by step thru the treatment plan, which was way less $$ than i thought it would be. would rec highly!!
Fantastic experience: The staff is one of the best, they listen to any and all concerns. They explain things throughly and are very polite. They are also not afraid to laugh with you or tell a joke. I have panic attacks when going to the dentist and when I explained that I was having one the assistant helped calm me. Very pleased with the staff and will refer in the future!
Fantastic experience: Went today for a cleaning and exam and had a great experience. So glad I switched to village dental! Kallin was the coolest, sweetest angel and made my day!
Thank you for the kind words, Shannon! We agree that Kailin is amazing!
Fantastic experience: I had a great experience which starts from front desk( the lady was awesome), the stuff was cool and helpful to Dr. Rauf who pulled my tooth out in less than 5 mins and pain was gone .I recommend this location and I’ll be back guys . Thanks again guys
Fantastic experience: Great customer service, knowledgeable and friendly staff. I highly recommend this dental practice if you don’t have a dentist!!
Fantastic experience: I had a wonderful experience at Village Dental. The staff was incredibly friendly, and the entire process was smooth and professional from start to finish. The dental team made me feel comfortable and well cared for throughout my visit. Big thanks to Dr. Ruaf and his assistants for their kindness. I highly recommend Village Dental for anyone seeking amazing dental care.
Fantastic experience: I went in for exams and consultation… the overall experience was great from Over the phone conversation to paperwork…. And not to mention the staff!!!….. everyone was professional and friendly and made sure l was comfortable during the visit and answered all questions and concerns I had. If you are in need of teeth care look no further…. Oh pics coming soon of my new smile thank you Village Dental ❤️
Fantastic experience: I went to Village Dental for a cleaning appointment and as I discovered I also needed a tooth capped. I was very happy to have my tooth capped that same day. The whole staff was very professional, caring, and understanding of my needs. If your looking for dentist office that has a great staff and a solid reputation in the dentist industry, Village Dental Dentistry is the place to be.
Fantastic experience: I had the best Dental hygienist experience at Village Dental on Six Forks rd on 6.17.2025. Nia did an excellent job with my dental pictures, a process I hate. She was gentle and made that experience comfortable. She also cleaned my teeth and it was the best cleaning I'd ever had! She thoroughly cleaned each tooth and took her time. She was also thorough with flossing. I would highly urge anyone visiting this location to ask for Nia. She is AMAZING! Thank you Nia!
Fantastic experience: I was in a dental crisis today , and I received the most professional care today ! Dr. Rodriquez , Kristin, and Nicolette were awesome ! I have a Dentist , but that Dentist office never returned my call with my emergency today . This is now my new Dentist and I could not be happier! The care I received, that was quick, efficient, effective was hands down an amazing experience . I will be getting my entire family to switch to this office ! If you need professional care with kind staff , this is the place to be . Thank you Village Dental for helping me in crisis. I look forward to receiving all my dental care here !
Fantastic experience: Been going here for nearly a decade and as much as I hate the dentist, I can say I've had anything but pleasurable visits here. Dr. Rodriguez truly cares about the people he works on, it's evident when you pay attention to how to assistants treat patients. I've also had a sense everyone here has my best interest in mind, can't imagine going elsewhere for my dental needs. Keep up the great work Village Dental of North Raleigh, it's appreciated!!!
Fantastic experience: This review is SOOOO late but this is THEE BEST place you could go. They are so compassionate and accommodating!! I’ve never been to a dentist office where I wasn’t judged for my teeth, except for here!! It was so touching, I could have cried… they treated me with such respect and dignity and kindness. This place is phenomenal. The service is phenomenal, they all go above and beyond to make sure you’re taken care of and I can’t express just how grateful I am for what they did for me. I was in so much pain and NO ONE else would help me with my insurance, I would have had to wait 5 plus months before I could get help, but this place worked with my budget at a time I had no job, and was in a really rough place. Thank you guys so much!! From the bottom of my heart ❤️ You’re truly the best.
Fantastic experience: Much appreciated to the assistant Brittany for making sure I was taken care and comfortable Dr. Rodriguez for getting the job done and making sure I had all my options and Nicolette who also gave me comfort. I appreciate the entire staff and let’s not forget about Faith lol I appreciate you all thank you again I will have no choice to make sure this is my permanent office going forward see yall soon. But not that soon
Fantastic experience: Really enjoyed going to village dental today! I had no wait, felt like all of the employees I came in contact with (Nicolette, Dr.Rodriguez, and Patricia) were all very knowledgeable, professional, and kind, and was out of there much faster than I expected. Will definitely be back!
Fantastic experience: I am beyond pleased with my initial experience. I have a lot of work that needs to be done in the months ahead, and the entire team made me feel welcome, relaxed, and confident with what is to come. Dr. Rauf is going above and beyond with being precautionary and keeping me safe with my medical condition. Everyone made me feel a little less overwhelmed and anxious and more excited about the smile that I want to confidently show the world!
Negative experience: Convinced me to blow my savings on a procedure I really didn’t need and now my teeth bother me more than they ever did before. And the retainer they made me snapped in half after less than a year.
Hi, Rosalie. We're truly sorry to hear about your experiene. Your concerns matter to us and we'd appreciate the chance to discuss this further. Please reach out to our office manager, Chloe at 919-847-0902
Fantastic experience: Village Dental is the perfect place for your teeth, appointments available the next day, the place is very clean, excellent care, and best of all, the diagnosis and x-rays are free, and if you don't have insurance, they offer payment plans that fit your budget. Personally, I highly recommend it.!!
Fantastic experience: Top rating for this place, they are careful and took good care of my emergency situation, very happy and would definitely recommend.
Fantastic experience: Staff was really nice and accommodating. I have really sensitive teeth and they were sympathetic with my issues and helped me through it. All in all, so far, I’ve been pleased with my experience so far with this office and the staff. Thank you!
Fantastic experience: This is the 3rd dentist I've tried since moving from NY to NC and by far the best experience. Starting with T'Nea who was wonderfully cheerful at the front desk, I got in very quickly. Kristina (dental assistant) took great care of me, taking my x-rays and a cleaning before Dr. Rauf finished up. I loved how transparent they were, having a large screen to show you then and there what your x-rays and mouth photos look like so they could show me why I may need certain things done. As a type A personality that grew up with a mother in the dental field, this was amazing. I also appreciated talking to their treatment plan coordinator, Kristen. We all know dental coverage can be a pain and so can not having insurance. She was personable, honest and knowledgeable about my payment options and treatment plans and was happy to send me emails regarding all of the information we discussed. All I can say, is I think I found my new dentist.
Fantastic experience: Had a great experience today. The staff made me feel wonderful during my visit. I so love this place!
Negative experience: They are cooking the books on positive reviews. Look up this practice on Reddit or on Yelp. I went here for several years. During each visit, I was told I had a new and expensive problem. On my final visit I was told I needed multiple cavities filled and crowns. They tried to get me to book the treatment that day, but I declined. I opted to go to another dentist for a second opinion. They stated: "there is literally nothing wrong with your teeth. I would not drill into them for any reason right now. Someone just wanted a pool." Funny enough, at my new dentist I haven't had a single cavity.
Hi, Rebecca,
We're sorry to hear about your experience. Patient trust is very important to us, and we never take concerns like this lightly. We'd appreciate the chance to speak with you directly and learn more--please feel free to reach out to our Clinical Administrator, Chloe @ 919-847-0902.
Fantastic experience: Excellent staff, excellent dentists, explained everything in detail. Will recommend to all of my friends and family.
Fantastic experience: Brittney is BY FAR the best tech ever!! She is confident in her work,professional, and personable! She makes you feel comfortable being at the dentist!!
Fantastic experience: The people here is great the two ladies that help me today I made up their nicknames. One of them was trouble and the other one was Jean bean they made me feel comfortable. They was very nice and I will recommend this dentist office to anyone even my family members.
Fantastic experience: Village Dental has been my dentist well over 6 years and they have always been great!! Staff is amazing they are caring, kind, gentle, patient, compassionate, and the environment is very peaceful and clean. Thank you all for being so professional and informative while making me feel comfortable with you all. A lot of people do not care for dental care but you all make it a great experience. ❤️
Fantastic experience: The facility is always clean and welcoming. The staff members are warm, patient and understanding. They are the perfect example of service with a smile. I did an extraction and they did everything in their power to put me at ease, and make me feel safe. The procedure was professionally done and I’m going to continue my care there.
Fantastic experience: The dental assistant, Leah, was in her second week on the job, was very careful and thorough. I will be happy to have her work on me again in six months so that we can talk about how much her skills and confidence have grown. Everyone at Village Dental is friendly and professional.
Fantastic experience: Definitely recommend!!! The location is easy to get to and the staff is the best around. Best dental office I have ever been to. I was in and out quick and they explain/show any concerns you have. Staff was amazing, full of enthusiasm and down to earth...even at 8 am. Definitely made the visit even more enjoyable. Keep it up!
Thanks so much, Scott!
Fantastic experience: Went in after one of my crowns broke. Immediate availability and cleaning. They give free xrays for new patients & 20% off services if you join their membership ( including 2 free cleaning; $299.00 cost). I have not had my crown replaced yet, however, after meeting with the doctor and hygienist I don't anticipate any difficulties. ( w/Gds help). The staff were kind to my son & while they don't have a gift box for kids w/parents, the staff were very welcoming; a priceless gift to mom. Staff and doctor were very knowledgeable and took time to explain every step. I intend to have them fix/replace the broken crown.
Negative experience: I had work done here years ago when I moved to Raleigh in search of a new dentist. They charged me roughly 3k to get my dental work done as I didn’t have insurance at that time. I wish I would’ve gotten a 2nd opinion by my trusted dentist far away after reading reviews of them doing unnecessary work. One of the hygienist damaged my permanent retainer during a cleaning and the office refused to accept responsibility, making me pay out of pocket to fix it. I believe they offered a small discount but I had to STRONGLY advocate for it. The dentist who did my root canal, Dr. Rodriguez, left me with a misaligned bite and I was in so much pain until I was able to get back in that I had to take ibuprofen around the clock. I don’t trust this dentist office as it seems the quality of their work is not good and they have shady business/billing practices.
Hello Jae and thank you for your feedback. We are unable to locate you as a patient of record, however our office manager would like to hear from you regarding this experience. Please reach out directly to Chloe at 919-847-0902.
Negative experience: I’ve been a patient of Dr. Martin’s for 20+ years. Recently, I had my regular cleaning and x-rays. When I left the office, there was $0 balance as my insurance covers 2 cleanings and x-rays yearly. Today, I received a text stating I have a balance of $27, no statement or bill to verify these charges. When I called to inquire about the $27, they stated their exam was $10 over my insurance rate and 3 separate x-rays were an additional $5 or $6 dollars each. None of these possible charges were presented to me nor has my insurance not covered the full amount. I spent thousands out-of-pocket last year and who knows how much over the years. To be nickel & dimed is insulting. I will no longer be a patient of Village Dental. Such a shame to lose a loyal customer over $27.
Hello and thank you for your feedback. We are unable to locate you as a patient of record, however our office manager would like to hear from you regarding this experience. Please reach out directly to Chloe at 919-847-0902.
Fantastic experience: I’ve been with Village Dental for three years. Every visit is so smooth and everyone is very kind and helpful! Today was no different. Christina was fabulous taking my annual xrays, flossing and prepping me for my exam today. There was zero discomfort and she kept open communication the entire time! The dental hygienist and dentist were fast and efficient and I left with a beautiful smile for another six months. I do not have the perfect teeth and before this location, I always felt very self conscious going into a dental office. This place makes me feel like a valued patient without pressuring me to make any changes cosmetically unless I want to open that door. I cannot recommend this location more!
Fantastic experience: November 2020:I had avoided having dental work done for almost 30 years because of a traumatic experience with another dental practice. Ultimately, the time came to have work done and I began the search; the first and foremost requirement was sedation and thanks to Google, I was able to find Village Dental of North Raleigh. Dr. Gonzales is fantastic and the entire staff is very caring. I am looking forward to completing my treatment plan within the next three months and having a beautiful smile again. I will be moving to the beach within the next 18 months but I will return to the North Raleigh office for all my work in the future. I would recommend everyone to become a patient at Village Dental. January 2023: Although I have moved three hours away to South Carolina, I will drive the three hours to have my cleanings and any adjustments to my partials with no hesitation. Village Dental is the only dentist I will use. April 2025: Once again I made my 3 hour drive from SC to have my teeth cleaned and be fitted for a larger retainer. I will not use another dental practice; ever.
Fantastic experience: I love village dental! They fit me in I had an emergency and was able to be seen right away! Thank you Tania (I’m probably spelling her name wrong but she works the front desk). She was pleasant to speak with and thank you for getting me in so quickly.
Fantastic experience: I can't say enough about how professional those I worked with treated me, especially Brittany and Dr Rauf. Everything to expect was explained ahead of time and happened just as explained. I would highly recommend Village Dental to anyone needing dental care and certainly a treatment like the crown I had done.
Fantastic experience: Nicolette was amazing taking care of all 3 of my children today. Making sure our needs were met and cleaning their teeth. My oldest was grumpy when we got there and left with a bright smile! All the staff were wonderful from start to finish!
Fantastic experience: Been a fan of Village Dental for years,! Beautiful office and very caring staff. A big shout out to ANNA and JEAN who are not only great at what they do, but their personalites can calm your jitters! Spectacular teamwork. Already booked my next appointment with this terrific team!
Fantastic experience: I had an appointment today and was WAY overdue for a checkup and cleaning. Sydney, Emily, Bri and Dr. Valencia took amazing care of me and got me back on track! THANK YOU!
Fantastic experience: I was mortified to step back into a dentist office BUT this place is amazing!!! I have never felt so valued as I did with Vilkage Dental on Six Forks rd Raleigh NC. If you are like I WAS, and afraid of dentist, this is the place to put your fears at ease.
Fantastic experience: Great care! Everyone was very friendly! including the dental assistant Juan he explained everything well. Faith the treatment coordinator helped with my plans!!
Fantastic experience: Village Dental is the best dental practice I have been to in Raleigh. The staff is top notch and anyways making sure you have the best experience. I have to give a shout out to Kaillen. She has the best personally and makes you feel comfortable. She explained every detail about what would happen during the visit. If you are looking for a new practice, you will not be disappointed with Village Dental.
Fantastic experience: Thorough consultations and excellent advice. Villiage Dental changed my entire smile. Thank you.
Fantastic experience: This place treats you like family and they have a heart in the service I have never liked the dentist it's costly, it's scary, and it normally feels you have no control. This place makes me happy to spend my money here and the treatment Top Notch. The comfort they provide from actions to design is unmatched. They can handle my not so great teeth with giving me the feeling of autonomy and comfort. They even when seeing me scramble because I was just a little short for an emergency procedure to save a tooth took off enough to make it within budget. This office has changed my opinion of dental care and I genuinely look forward to my visits. PS if you never had dental work with the gas and headphones. It's almost relaxing other then the smell of tooth being ground down lol. They even gave me a blanket! They can do the bigger work here as well when I have been charged by other dental chains just to be sent to spend money at a partner service for them. My time and money are valuable and they know how to use it. One stop business for dental health. I drive an hour just to come here!
Fantastic experience: My son and I both had such a great experience at Village Dental today. I haven’t been to the dentist in quite some time, so naturally I was a bit nervous. But the staff were all super friendly and made us both feel comfortable and at ease. They were very thorough in addressing our needs and concerns and went over our care plans several times to make sure we understood everything from start to finish. The office is beautiful and very clean. I’m so glad we found them!
Fantastic experience: I was seen an hour after I called. Got an extraction done the same day and it was painless
Fantastic experience: Everyone is very friendly, I liked making conversation with the dentists as they were helping with cleaning my teeth. ☺️
Fantastic experience: My elderly mother had a dental emergency midday today. Her regular dentist is closed on Fridays so I Googled Emergency Dentist. Village Dental came up and had so many great reviews that I called them. They were able to see her same day and from start to finish this was a fantastic experience. Everyone we interacted with was so incredibly friendly and helpful. They were great with Mom and were able to perform a same-day procedure after the initial exam. It couldn’t have gone any better given Mom’s complex dental issues. Big shout out to Britney who really made Mom comfortable during the extractions with a perfect combination of compassion, support, and humor. If I was in the market for a dentist I would most definitely choose Village Dental!
Fantastic experience: My recent visit at Village Dental was very relaxed and pleasant. The staff was very friendly and well informed and answered any and all questions. I can truly say I’m glad that this dental practice exists because it takes all the anxiety away and I look forward to my visits and leave well satisfied. Thank you Villager Dental
Fantastic experience: Visited Village Dental on Monday and it went great! Anna really did a great job answering my questions about my X-rays and potential dental needs. Jean was very thorough and caring -she’s probably the best hygienist I’ve ever been treated by. It was also nice chatting with Dr. Rauf. Once again, an excellent dental experience at Village Dental! My first treatment with Village Dental went great! I was a little nervous about sedation, but my sedation consult with Matt reassured me. Jean and Brittany did great jobs cleaning and filling my teeth - I can brush my teeth without pain for the first time in years! It was really nice that Dr. Valencia checked on me a few days later. I had a great experience and really appreciate the way the team at Village Dental looked after me! I really enjoyed my initial visit to Village Dental. It was fun! Allandra was great-she was gentle and thorough and helped me understand my X-rays and the treatment needed. She’s got a great sense of humor- we laughed a lot! I’m really looking forward to continuing dental care at Village Dental.
Fantastic experience: I have had such a positive experience with this office. I feel hopeful that one day I will smile and not be scared to fully smile again. The staff here is very thorough and professional. Office was clean and comfortable. I'm excited to see how my smile changes over the next year.
Fantastic experience: First time visiting a Dentist in years due to financial difficulties and the staff were very understanding and didn’t judge me. I have complete confidence that this company will help me develop healthier habits. I also really appreciated the discount on the cleaning. My insurance didn’t provide any out of network benefits, so I had to pay for my cleaning. They gave me a new patient discount and saved me a lot of money. Yesterday, I applied for my Employee Health Benefits at work. Once my insurance comes through, I’m definitely using this company for my dental hygiene.
Fantastic experience: All staff were very welcoming, friendly, helpful and professional. Office space is extremely clean and it is a peaceful, calming environment. Fred did an amazing job cleaning my teeth and made me feel at ease. Highly recommended this office. Will definitely be back for all my future dental care.
Fantastic experience: Prompt.Professional.Compassionate. Great atmosphere. Great dental service from beginning to end
Fantastic experience: I chose this dental practice after researching for gentle judgment free care with sedation options, and all of the staff was kind, welcoming, informative, empathetic and professional. Nothing but 5 stars, excellent care by excellent people
Negative experience: I had a disappointing experience at Village Family Dental. The hygienist and dental assistant were absolutely wonderful—kind, professional, and attentive. However, my visit was completely ruined by Dr. Valencia, whom I saw last. I came in for a cleaning and learning more about bonding or veneers, expecting a discussion about my options. Instead, Dr. Valencia abruptly walked out after stating she wouldn’t do it, without any thorough explanation or willingness to explore alternatives. Her dismissive attitude made me feel unheard and disrespected as a patient. It’s unfortunate because the rest of the staff was fantastic, but a doctor’s professionalism and communication matter just as much. If you’re looking for a provider who values patient care and transparency, I’d recommend looking elsewhere.
Hello, Elaina. Thank you for taking the time to provide this feedback, as your opinion matters. If you could please reach out to our Clinical Administrator, Chloe @ 919-847-0902 to discuss your visit, we would greatly appreciate it. Thank you!
Fantastic experience: Best dental experience I’ve ever had. The entire office is amazing. Friendly, professional and polite.
Fantastic experience: Great dentistry place! Very kind to me and addressed any issues or concerns I had with my teeth. Helped me get rid of the fear of going to the dentist
Fantastic experience: I have been going to Village Dental for over 10 years, I believe. The friendly staff, and great dental care services is why I stay with them! Love me some them
Fantastic experience: Best experience I’ve ever had at a dentist, and made sure they walk you through each process ! Made me feel really comfortable and confident that my smile will be perfected 10/10 I do recommend
Fantastic experience: I had an urgent matter, and I was able to have an appointment the next day. The facility is clean and modern, and every staff member I encountered was professional, friendly and compassionate. I really appreciated that because I was in pain and needed help. I'm happy I came to this office, and was very satisfied with the Dentist and care. I highly recommend Village Dental- North Raleigh
Fantastic experience: The staff was very helpful and understanding. They showed they cared about me as a person and not just a number. Worked with me on a plan to get me back on a healthy road. Great class of people.
Fantastic experience: I had a scheduled regular cleaning at 8:00 this morning they went over with me the plan and told what to except, It was very easy and painless, Than they checked the records and saw I was over due for 4 fillings on the front teeth I had forgot about from a previous visit, so thay could not take care of it right away thay told me to come back at 12:50 since thay had already scheduled several other special treatments in front of me.I am very nerves about any dental work , but thay made me fell very comfortable , got me a blanket , fan and earphones to relax me . The whole process was smooth and went great had special doctors to look over me to insure my safety. I love that place and would recommend them for anyone and if your anxiety or nervous this is the place for you to go because they make it all go away very professional friendly place to get any type of dental work done work done!
Fantastic experience: The staff at Village Dental were so sweet to me today during my appt. I was so nervous and had an anxiety attack during my cleaning, and the staff were very considerate, careful, and respectful. Through my tears I said, “Yall are the best!!”
Fantastic experience: First time visit today and couldn’t be happier that I made the decision to go here. Miranda, Allandra and Dr. Valencia made me feel right at home, like I had been a patient there for years. I’m very excited to have them all be a part of my care team!
Negative experience: My husband went to this dentist to get fillings on 4 cavities and 2 of them were very small. BUT they mistakenly drilled and filled a healthy tooth instead of one of the cavities. When they realized their mistake, they filled the correct cavities, resulting in unnecessary work on a 5TH tooth. HE LOST A HEALTHY TOOTH RESULTING THIS. This kind of carelessness is unacceptable and has left us very upset. A dentist should prioritize accuracy and patient trust, but this experience showed a serious lack of professionalism. I WOULD NEVER TRUST A DENTIST WHO DOESN'T RECOGNIZE WHICH TOOTH TO FILL. Also, they did all of 5 fillings at the same time at both side of his jaws. He could not open his mouth and eat properly for a week. We do not recommend this place to anyone looking for reliable dental care.
Thank you for taking the time to share your concerns. We sincerely apologize for the experience your husband had at our office and for any distress it caused. Patient trust and comfort are our top priorities, and we deeply regret falling short of your expectations.
We take these matters very seriously and would like to assure you that we are committed to reviewing this situation thoroughly to ensure it does not happen again. Accuracy in treatment is essential, and any deviation from this standard is unacceptable.
We understand the frustration of having unexpected work done and the discomfort that followed. We would like the opportunity to speak with you directly to address your concerns, review what happened in detail, and work toward a resolution that demonstrates our commitment to providing quality care.
Please feel free to contact me at [919-847-0902] at your earliest convenience. Thank you for bringing this to our attention.
Sincerely,
Chloe
Clinical Administrator
Fantastic experience: They were very gentle and listened to my questions and concerns. They also talked to me through the process of my first cleaning and examination with them to ease my nerves. Everyone is friendly! Looking forward to my next visit! 10/10 would recommend
Fantastic experience: Village Dental is amazing in their care for customers. Elysa and Dr. Rodriguez did an outstanding job helping me get rid of the pain coming from a crown needing adjustment. Thank you Elysa, Dr. Rodriguez and Village Dental!
Fantastic experience: This Dental Practice is beyond the best in professionalism. The respect and kindness shown to myself and my husband on every visit is commendable. We have been patients at the Village Dental North office for going on 2 years now. We had some very extraordinary and extensive dental issues. But we found expert help from one of most knowledgeable dentist in this office who took on the challenge without hesitation..,it took many visits to have our dental issues corrected but the treatment plans were always explained and why the procedure were needed . We have been fortunately blessed to have found Village Dental in our time of distress. We recommend anyone that may be searching for an honest reliable and trustworthy dentist office to visit Village Dental! Priscilla W~
Negative experience: The worst place ever! I sent my friends and family there and absolutely regretted it! My mom ends up in the emergency room after their procedure. I have to come back twice and still unhappy with my results, if you want to avoid unprofessional dental procedures please, please avoid this place! My friend looses 3 tooth due to their unprofessional work. Meanwhile other dentist were told her that she can avoid extraction of 3 tooth and save at least 2. Definitely will plan to sue this place! Awful experience!
Kate,
We are truly sorry to hear about your experience and the concerns you've raised. The well-being of our patients and their families is always our top priority, and we take feedback like yours very seriously.
While we cannot discuss specific cases publicly due to patient confidentiality, we would like the opportunity to understand what happened and work towards a resolution. Please contact our Clinical Administrator Chloe (919-847-0902) so we can address your concerns thoroughly.
We strive to provide the highest quality care, and it is disheartening to hear that we did not meet your expectations. Your feedback will help us review and improve processes to ensure better outcomes in the future.
We hope to hear from you soon to make things right.
Sincerely,
Village Dental
Fantastic experience: The experience was great. It’s Christmas and I know they were really busy, but they put aside a little time for me to fix my dentures. Village dental North I want to tell you thank you so much because I don’t think that I could have went on the cruise without y’all. I would also like to say thank you to Village dental over in Wake Forest.
Fantastic experience: The office was very warm and welcoming. The staff was very friendly and took the time to listen to my concerns. Faith was a lady who helped us come up with our plan, and helped us keep in a reasonable budget. Overall, I’m excited to continue my dental work through them over the next six months
Fantastic experience: Village Dental - North Raleigh is amazing! As an anxious new patient, Sydney and Emily were so sweet and took their time to walk me through everything and make me feel at ease. I highly recommend!
Fantastic experience: I had a great experience here. If you haven’t been to the dentist in a while or have anxiety about dental visits, this is the place for you. It was a complete judge free zone where the staff were extremely welcoming and helpful in the process. Highly recommended if you’re looking for a dental family.
Fantastic experience: My care team today was fantastic. They were very thorough in taking my history, and I got the most efficient, thorough cleaning I’ve ever had! Thank you!!
Fantastic experience: Kristen, Nicolette, Miranda, Jean and Dr. Valencia were all amazing! I was seen as soon as I checked in. Everything was done in a timely manner. I will definitely be back!
Fantastic experience: Very friendly and helpful staff. They were very professional and were able to provide me with prompt recommendations for my dental needs. Will definitely be using Village Dental going forward.
Fantastic experience: Best place Ever! I have been with village Dental for years and I absolutely love them! Not only have they given me an entirely new smile but they keep my oral health Intact. All the staff are very friendly from the moment you walk in the door, to the moment that you leave. The staff are very knowledgeable and do an excellent job. The doctors are unsurpassed and really takes the time to provide person centered care. If you trust them with your Oral Care you will not be disappointed. Thank you Village Dental for Providing top notched care to your patients!! Dr. Eunita Haskins
Fantastic experience: My second time visiting Village dental went in to get my wisdom tooth pulled. Had some anxiety at first but Brittney was the best she made me feel comfortable and she was so friendly you could tell she really enjoys what she does as well as her job. Dr. Rodriguez was friendly as well by making sure I was comfortable before he proceeded with pulling my tooth. I enjoyed my experience at Village dental from the time I walked inside until the time I paid for my services and left. Highly recommend
Fantastic experience: I just wanted to say that the ladies at Village Dental- North Raleigh is THE place to go with any dental troubles. I was going through the most excruciating pain that you could ever imagine 15/10 and was in need of a same day root canal ! I called and was able to be seen the SAME DAY ! Thanks to Nicole ! I was then greeted by the lovely Nicolette who explained and reassured me about my X-Rays and what would be needed. Next was the beautiful and gentle spirit Dr. Valencia A-Freaking Mazing ! She came in and empathized with my pain and let me know that she was going to do everything to save my tooth! I was assisted by the sweetest and most understanding Tiffany with my finances. She really assisted me in making sure not only that I could afford what was needed but also making sure I would leave that office with NO PAIN ! Lastly was Brittany my dental assistant who calmed me all the way down and was so thorough in prepping me and informing me on what to expect! Something that has such a bad name was the best experience I could have at a Dental Office ! These ladies are TOP NOTCH and I hope they know they will always be my Dental Fam . Love the Greedy Nitrous Girl :)
Fantastic experience: Was recommended this place by a work buddy due to my severe anxiety about dentists and was pleasantly surprised, on my initial visit/exam I was treated very kindly by Elysa, who helped me by explaining any questions I had, and ensuring that comfort was the main goal of this dentistry. My treatment coordinator, Faith, was very helpful and a joy to speak with while setting up my extractions, which also were done very well and have had no issues so far. I definitely recommend it to people who are anxious about the dentist as it is the friendliest one I’ve been to, and will be continuing to go to.
Fantastic experience: I've been here before but I recently had a small dental emergency (with a lowercase "e",) and they were quick to get me in! Allandra was a kind soul in helping me prep as well. Makes you wonder why people even worry about going to the dentist.
Fantastic experience: What a wonder expereince! I was immediately greeted by Ayaris at the front desk and treated with kindness and a thorough understanding of my needs.The wonderful staff in the treatment areas were professional and welcoming. The pricing and options were well explained and affordable. Looking forward to my next visit.
Fantastic experience: I visited the North Raleigh location earlier this year, very nice office. I ended up having to find a location closer to my home, but I will say that I appreciated the interaction with the office staff. Mainly Ayaris. I was greeted with a warm smile when I walked into the office. I also appreciated how I was fully informed of everything that I needed prior to my appointment and also directed to the proper channels when I had questions after my appointment.
Fantastic experience: Village Dental in North Raleigh is providing good care and good prices. The staff is extremely kind and helpful. I highly appreciate and recommend them. Even if you’re not in network with them they will work with you. They also helped my father with less than 2 hours notice. Amazing.
Fantastic experience: I visited Village Dental in North Raleigh. The office staff were friendly and welcoming. Bri took my x-rays and discussed my treatment plan. She was knowledgeable, caring and professional! Thank you for a great first visit.
Positive experience: Doctors and everyone I see are always great. Without a doubt,I will always get a balance from them. My insurance covers X-rays and cleanings but someone always post extra things I didn’t ask for and I receive a balance due even after asking if my service is covered…
Fantastic experience: My first visit and it was a pleasurable experience. From checking in to checking out very good feeling. I received a very thorough exam, ex Ray, teeth cleaning and a well explained plan of action for my teeth. Very professional staff and I highly recommend Village Dental of North Raleigh for your dental needs.
Fantastic experience: The nicest dental practice I've ever visited. The front desk staff is so warm and friendly and all the hygienists and dentists I've encountered have been wonderful. I've only visited a few times but needed to get some work done today and it was the least painful dental work I've had. Very happy to have found this practice, I feel they are much more patient-focused, organized and trustworthy than the other dentist I was visiting previously in town. Also the lobby is so cozy and nice!
Fantastic experience: Jean , Jean , Jean!! The Best To Ever Do It!! My Favorite Dental Hygienist. She Keeps You Calm , Always Have A Great Personality & Awesome Energy. The Staffing Team Is Awesome As Well & Will Make You Feel Like You're At Home.
Fantastic experience: Excellent experience and great staff. I have never been so comfortable at a dental appointment before. I was given headphones to buffer any noise I wasn't comfortable with. I was given a nice cosy blanket to keep me warm during my procedure. I was treated like royalty. Thank you!
Fantastic experience: As a person who is so very truly terrified of going to the dentist, I can tell you that I had the absolute best experience with Village Dental! The entire staff was amazing from beginning to end. Everything they did was to ensure my comfort and to ease my anxiety. If you’re like me, and dread the dental office experience (and even if you don’t!), I HIGHLY RECOMMEND Village Dental!!! Thank you to Miranda who helped me get checked in seamlessly, Allandra that calmed me through my X-rays and Dr. Valencia who took the time and care that I needed to clearly and concisely (without overwhelming me) what I needed done to ease my oral pain and get me on the path to a happier me with proper dental treatment!
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