West Columbia Family Dentistry
Information about West Columbia Family Dentistry
29170, West Columbia
Opening hours
- sunday: (closed)
- monday: 7h-16h
- tuesday: 7h-16h
- wednesday: 7h-16h
- thursday: 7h-16h
- friday: 8h-16h
- saturday: (closed)
West Columbia Family Dentistry offers comprehensive dental care to patients of all ages in West Columbia, SC. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
West Columbia Family Dentistry: Reviews
Fantastic experience: I needed to correct my bite and straighten a few teeth. Dr. Deno suggested Invisalign. In just a few months my smile looks great and my confidence has been boosted as well! Also, most Doctors usually make you wait in the waiting room for hours. Not Dr. Deno, I'm always in the denial chair within minutes of my appointment time. All of the staff here are friendly and professional.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Thank you. Moved to WC last year.had to get dentures. My health care ran out Well care ran of coverage. Signed up with Human and found west Columbia Dentistry and when I contacted both insurance companies and found out I was covered. The 1st receptionist was glad I spoke with her. She processed with all the arrangements of getting me an appointment in about 3 days. When I went for the first appointment I had very little paperwork to fill out. I did have to have my insurance card and ID. After that the took me Bach and x-rays and the dentist cam in and looked at the x-rays and my teeth. He then pointed out that I would need dentures. The very polite assistant took molded of my mouth. They sent them to the lab and about 2 weeks I could eat chew again. Have to go back for adjustments when needed. ALL IN ALL. This dentist office is the most compliment and efficient one I have had.
We love seeing these reviews! Thank you!
Fantastic experience: Great experience at West Columbia family dentist. Mayra took over the role as my new dental hygienist. She was amazing very detailed and only took about 20 to 30 minutes. I highly recommend you ask for her.
Thanks! Have a wonderful day!
Fantastic experience: My new dentures are great, outside of the fact that I can't chew with them. But they look nice.
Thank you! Have a great day!
Negative experience: I went in for my routine cleaning, which I do every six months. Unfortunately, the dental technician who cleaned my teeth seemed inexperienced and very unsure of herself. During the cleaning, she accidentally damaged one of my veneers, which was extremely upsetting. Additionally, I had concerns about a cavity, but Dr. C completely ignored it. Instead, he focused only on recommending crowns for my six front teeth and provided a quote for that treatment—without even addressing the issue I originally brought up. I left feeling unheard and dissatisfied with the level of care. I won’t be returning to this practice.
We’re sorry to hear about this. We will be sure to take the details of this review back to our team. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 803-796-7934, and we’d be happy to resolve these concerns offline. Thank you.
Fantastic experience: We had our teeth cleaned and as usual they did a great job.
Thank you for your review.
Fantastic experience: The dentist, dental assistant, receptionist, financial lady, basically the entire staff is friendly and efficient and the wait is very short.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Friendly atmosphere. Told me everything that they were going to do, and the cost of each procedure in case my insurance did not cover or I couldn’t afford at the time. Love that!
Thanks! Have a wonderful day!
Fantastic experience: I am very pleased to share my experience. I needed an appointment due to two teeth that were cracked and I couldn't eat nor sleep because of the constant pain. I waited so many years due to bad experiences with other practices. I am pleased to report that from the moment I walked in and the moment I left, I felt as if I was part of the family. Very professional. Very knowledgeable. Very attentive to my dental anxiety. Dr. Owen and her team made sure I had the best experience I ever had and no more pain!!! Thank you !! This experience has proven to me that I can go to the dentist and improve my dental health journey. I have a new Dental Family!!
This feedback means the world to us. Thank you!
Fantastic experience: Everyone was extremely nice and helpful. Dr.C explained everything and is very caring.
Thanks! We love our patients!
Fantastic experience: Friendly environment! Awesome staff members and very informative! I enjoyed my experience and have scheduled the rest of my family to receive care here!
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: After not visiting a dentist in far too long, I decided to give them a try and I couldn’t be happier. They’ve been so helpful and made the experience as comfortable and pleasant as possible. Everyone I’ve met there has been so nice and wonderful to deal with!!
This feedback means the world to us. Thank you!
Fantastic experience: I have always hated going to a dentist..but 5 years now West Columbia family dentistry makes your visit relaxed, comfortable,and very caring thank you so much!!!!!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The best Dentist and staff I have ever been to!!’
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Great customer service, staff takes their time and is friendly and kind. Very knowledgeable staff.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Awesome group of people!!!! Truly help me to over come my fear of a dentist u r welcome with a smile every time , coming and going . Diane
Thanks! Have a wonderful day!
Fantastic experience: Excellent Dentist office. The whole staff is professional and well mannered. They are upfront with the procedure's and costs. They give a detail list of everything they intend.
Thanks! We appreciate your kind words!
Fantastic experience: As a current satisfied client, I rate my service with West Columbia Family Dentistry as 5 Star Excellence. I am grateful to be serviced by Amber, a gentle, kind and knowledgeable dental hygienist / technician. For years I dreaded my semi-annual trips to other dentists and sometimes skipped them. This is the first experience where I actually look forward to my cleanings and dental work every six months. The care and attention that I get from West Columbia Family Dentistry has been great, even through the pandemic. I feel safe, comfortable at all times, and well taken care of when I visit. I don’t hesitate recommending them to family or friends, and will do so.
Fantastic experience: I've had personable and professional service here.. best of both!
Thank you!
Fantastic experience: Absolutely great. Amber is the greatest. So informative and detailed on each tooth. I know it’s her job but she makes coming to get your teeth cleaned a fun outing. AND I have spent thousands on my teeth and every time I got fluoride treatments, I was sick as soon as the parking lot and usually the next day. I totally stop the fluoride treatments at cleanings because of sickness feeling. Amber asked me if I had milk allergies and I said definitely and she took me it’s connected. Not once had any one told me that and I’m going to be 60 in November. She will definitely be doing my cleanings for now on. AND the whole staff is wonderful, just saying. Thank you.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I had to switch dentists because I needed Invisalign and looked up different places near me that offered it and this place seemed nice. I was very pleasantly surprised at how nice everyone is here. Highly recommend this place if you’re looking for a dentist. Update: It’s been about a year now and they’re still as nice as ever. Really enjoy going here.
Thanks! We love our patients!
Fantastic experience: All are super nice. They took real good care of me and my teeth
Thanks so much!
Positive experience: My rating is sincere ,but I've been waiting for the last 8- 9 months for upper dentures. They didn't get it right the ( first time) now I'm on the second go around.About to be the third time,I think that's a little "MUCH!"
Fantastic experience: I went in for an emergency appointment, experiencing extreme pain and face swelling. They started treatment right away with a root canal and crown. My prior dentist would have sent me to a specialist for the root canal, but this was all done in house. Dr. Owen was great including all the assistants. I was in a lot of pain, I appreciated their kindness. I’m really glad I found them!
This review means a lot to our team. Thank you!
Fantastic experience: Dr. Owen and her assistant did a wonderful job of taking care of me during a tooth extraction.
This review means a lot to our team. Thank you!
Fantastic experience: This is the only dentist I will go to. The staff and Dentist are so nice and caring. My anxiety was considered, they told me what was happening as they fixed my teeth.
Thanks! We appreciate your kind words!
Fantastic experience: Dr. Deno is by far the best dentist I’ve ever been to. He extracted a wisdom tooth yesterday and I barely felt it. It was literally the most gentle extraction ever. I have No bruising or swelling and very little pain. Thank you and your wonderful staff.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I had the best experience I've ever had at a dentist. Everyone was very kind and compassionate. Kaylee and Dr. Chrysostom were absolutely amazing and I 100% recommend making them your home dentist office!
Thank you for reviewing our office!
Negative experience: Very unprofessional dental office!! Change staff immediately very unprofessional!
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 803-796-7934, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: Excellent staff and great docs! Their service is excellent.
Thank you very much!
Fantastic experience: Your staff was wonderful well trained and knowledgeable and they show they care about the patient
Our patients mean the world to us. Thank you so much!
Fantastic experience: I am very happy with this whole office.. Great experience from checking in to checking out! All of the staff was so kind. Dr. Owen's and Angela , and the young Lady @ checking out with financial aid were the best!
Thank you for reviewing our office!
Fantastic experience: Wonderful group of professionals! The staff is absolutely amazing. I would highly recommended to any friends. Dr. C is an incredibly talented professional that uses the latest technology. He has a great smile and personality to match. Recently I referred my son and he personally called to welcome him and confirm appointment. I’m actually glad to go see them for cleaning and repairs. His group does it all. Check them out on platt springs road in Springdale right next to Lexington family practice! Invisalign, dental issues, oral health, restorative dentistry and oral surgery.
Thank you! Your words are so kind.
Fantastic experience: Excellent dentists and staff. Everyone is friendly and they really care about their patients. I highly recommend West Columbia Family Dentistry.
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Dr Owens and her staff were amazing! I appreciate the care, friendliness and professionalism!
Thank you very much!
Fantastic experience: Doctor Owens is simply the best dentist I've ever had in my mouth
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: A shout out to West Columbia Family Denistry on Platt Springs Road. I started my Invisalign journey end of March. We ran into a glitch on the fourth week with the Invisalign’s not fitting. Both times I went in to see about the situation, everyone was so kind. Today my new Invisalign’s came in and the new buttons wanted to give us a fit. Finally we are back on the journey. Dr.C is always so kind and funny and puts you at ease and Kaylee is awesome! I highly recommend them for your dental needs. Dr. C and his staff are exceptional. Very friendly but also very professional and efficient. I highly recommend them for any and all of your dental care.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: We love our dentist. We have had so many crowns needed that we know what will happen. I have always hated going to the dentist but I don’t any longer.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I went in with a bit of caution never had luck with dentist before. In the military they had a bunch of butcher. In basic had root Canals done,felt like I was in a interrogation camp. I also had some extraction that they had to stop because of pain and put me under as not to hurt the dentist. I even ran in to an X military who became a dentist "pain". But this guy is a PRO Dr. Cooke. Signed in no problem the assistant did X rays explained everything to me what was going on the the Dentist explain in more detail he even talk to my wife. And after that, I thought here comes the pain. They were great I had two extraction and a filling done slept through it all they had to wake me up. From my lips to God's ears. Yes they will be seeing me again thank you very much
Fantastic experience: I will recommend my family and friends to Come to west columbia Family Dentistry I am always please with their services go check them out.
Thank you!
Fantastic experience: This office is awesome! Every staff member has been nothing but kind and helpful. I have extreme anxiety and dental fear. Dr. Owens listens to my concerns and is so understanding and gentle, doing all she can to make me as comfortable as possible. Never are my feelings/ fears dismissed. Angie is the sweetest person ever. She is always smiling and takes the time to explain everything to help me calm down. I love this office and highly, highly recommend it.
Thanks! We love our patients!
Fantastic experience: Lucas made my experience at your dentist office so pleasant yesterday. He was very thoughtful, kind, thorough, and very detailed in explaining what he was doing and also with what the issues were concerning my teeth. So enjoyed the beautiful music and nature scenes playing in his office area.
Thank you for reviewing our office!
Fantastic experience: LOVE LOVE LOVE THIS PLACE! I had such a great experience. Everyone that I dealt with was wonderful. The front desk women were so sweet and all of the dentists/assistants were too! Everyone seems to be in such a good mood and loves their jobs. Looking forward to coming back! Thank you!!!
We love seeing these reviews! Thank you!
Positive experience: My first time visiting this dentistry. Everyone seems to be nice, but my experience wasn't what I went into the office for. There was a force on me to make a decision I wasn't expecting to see. I will not be returning .
Thank you for your honest feedback. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 803-796-7934, and a member of our team will be happy to speak with you. Thank you.
Fantastic experience: I absolutely fell in love with this place and that's hard to say about a dentist. They took multiple x rays and he examined and even took a picture of the 2 teeth and showed me what was wrong. The whole staff was super friendly but best of all they took my insurance so I feel like I'm getting BOGO crowns. Dr C is very experienced and very nice. Amy is very good hygienist. She explained my gum problem and did a great job on my teeth.
Thank you! :)
Positive experience: Good experience with the hygienist. Wished the Dr./Dentist had spent a few extra minutes examining my teeth. I received a "rush job!"
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Needed emergeny dental work. They were very accomodating. So thankful to have this wonderful Dentist's Office at the end of the road!
Thank you for your review.
Negative experience: Horrible experience with My family and I. We have had much pain and had to go to a new Dentist to fix many problems. Now we are 1000’s in debt for shoddy work. We complained about billing and dental work and experienced the worst customer service after we reached out in person and on phone multiple times. Truly the worst customer service we have ever had.
Thank you for your honest feedback. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 803-796-7934, and a member of our team will be happy to speak with you. Thank you.
Negative experience: I been coming here for years. Always had good experience and got my teeth whitening back in 2022 paid half and paid the rest later. now they telling me they can't do my whitening because I can't pay half.. and pay the rest later..i have to pay infull .. I never paid all at once..
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 501-224-1004.
Fantastic experience: I've been seeing Dr. Deno my whole life. Amazing that he's still practicing. He's a great dentist with a great staff.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Fantastic experience across the board! All of the ladies and Dr. Cook were so kind and professional! I loved that each and everyone in the office made my daughter and I feel as comfortable as possible through her appointments. They got us in and scheduled as quickly as possible and treatment was the same! Won’t go to another office anytime soon!
Thank you for reviewing our office!
Positive experience: The staff very courteous and try very hard. But I have had a terrible experience with the lower dentures I got they stay in pocket more than my mouth. Having to go in weekly to allow them to try different thing to no avail. It is very embarrassing to have to stop eating or talking so I can put my teeth in my pocket. Very disappointed.They may need to get another factory to make the dentures. Arnold Cranford
Hello, Arnold. Unfortunately, online channels are not secure places to discuss protected health information. Please call us at 803-796-7934, and we’d be happy to speak with you. Thank you.
Fantastic experience: So nice to walk into West Columbia Family Dentistry and literally feel like Family. Everyone was soooo very nice and helpful. I feel very blessed to be a new patient here. A special Thank you to Dr. Owens and Brooke
Thank you! We really appreciate the feedback.
Fantastic experience: I usually don’t like going to the dentist but this office has change my mind! Very nice atmosphere, very gentle and caring! I Recommend highly!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: West Columbia Family Dentistry is a very friendly place to go. All the stuff is nice, if there’s anything you don’t understand they will explain it to you and explain everything before they do it, they listen to your concerns and hear you.
This feedback means the world to us. Thank you!
Fantastic experience: Haven't seen a dentist since I was a kid. Didn't have horrible problems but I did have a tooth that was killing me and a big fear of dentist. I went here and had a root canal and didn't feel a thing. I'd highly recommend going here. They walked me through my anxiety and everything.
Thanks! Have a wonderful day!
Fantastic experience: I’m happy with the care I received. Fast in at appointment time and efficient, out in a half hour with two fillings. It’s taken a long time for the numbness to wear off, now nearly five hours. I thought my lip was atrophied but then I found a cotton roll thing still stuck between teeth and gum. Staff is friendly and helpful.
We love seeing these reviews! Thank you!
Fantastic experience: I was a new patient with an emergency. They got me in for an appointment quickly. I saw Dr C. He was so kind and compassionate. He explained my options well and was able to give me some immediate pain relief. I am so glad I found this office.
Thank you very much!
Negative experience: Excellent dental hygienist! Will not be returning as they gave away my appointment. I confirmed via text but they said I didn’t and asked me to come back in a couple hours. Evidently my Yes wasn’t in caps?!
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 803-796-7934.
Negative experience: My son Julian James went to Dr. Owen’s for 2 crowns put in. Each time my son had one done, he had to go back afterwards because he was in pain! Even after the second crown was done he had to go back because he was still in pain! Do you realize how much money that this cost him and our insurance? He told me he’s never endured so much pain because of them giving him shots also! He had to go to a Dentist on a Saturday because of pain and the doctor said that the crowns were not put in right and they left nerve damage! Now an oral surgeon has to extract both crowns at the end of this month because they were not put in right! My son does not want to go back to this place because he doesn’t trust them in his mouth anymore! I’m getting a lawyer because of all the money that he has spent and they have charged to our insurance company! Here’s a picture of her terrible work! Stay away from Dr. Owen’s! If Dr. Deno was still here, this would not have happened!
We appreciate your feedback. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.
Fantastic experience: Dr.C and his staff were very professional and competent while at the same time they were friendly and able to put me at ease. I highly recommend them!
Thank you! Have a great day!
Fantastic experience: The staff is very impressive. The atmosphere was contagious. I made the right choice to return.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Very friendly people make going to get your teeth cleaned enjoyable
We love seeing these reviews! Thank you!
Fantastic experience: Quality of service. Professionalism of all staff members. Teeth look great!!! Look at the reviews and they speak for themself!!!
Thanks! We love our patients!
Negative experience: First visit tooooooooo long, left before DMD could even do exam (I left at 90min, DMD wasn’t going to see me for 30 more min). Too many digital images in too many locations in office. Panoramic, bite wings, full set of images (including another set of bite wings..nothing questionable with first set) and 3D imaging. Edit- I received a request from West Columbia Family Dental to discuss my review. I called the number provided and the clinic had NO IDEA who I would follow up with. “This request came as an auto reply from corporate”. DO BETTER West Columbia Family Dental!
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 803-796-7934, and we’d be happy to speak with you. Thank you.
Fantastic experience: I love this dentist. I've been waiting a while to get to go back to see Dr Owens. She is great! I will definitely recommend them to family and friends. Actually I already have recommended them to several people I know.
Thanks, we appreciate it so much!
Fantastic experience: I've been coming here for the last 10 years. Friendly staff and friendly doctor. Great atmosphere. Reasonably priced.
Thank you for reviewing us
Fantastic experience: So friendly and professional always!! I almost enjoy going to the dentist. You don't here that often ! Would never go anywhere else.
Thank you for reviewing our office!
Fantastic experience: Excellent folks at West Columbia Family Dentistry! Everyone there is very professional and capable. Friendly, too!! Highly recommend!!! Jill is AWESOME!
Thank you for reviewing us!
Fantastic experience: The staff were friendly, took their time to answer all questions and offered an excellent service. I highly recommend it.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The Dental hygienist does an amazing job of cleaning my teeth. The staff is amazing, always nice and courteous but my favorite thing about this Denistry is that they're always running on schedule. A nice place to choose if you're looking for a good Denistry.
Thanks so much!
Fantastic experience: The team makes you so comfortable and they are so friendly!
Thank you for reviewing our office!
Fantastic experience: Very pleasant experience and everyone was very nice and helpful during my exam.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: Was helped by Kendra, who was a delight. Made appointments for both me and my husband then about 20 minutes later a “gentleman” called stating they were booked till the end of the year. I find this extremely unprofessional for whoever that was. I cancelled my appointments, and you lost two potential customers.
We appreciate your feedback, Jessica. Patient care is our top priority each day, and we will share this information with the team.
Fantastic experience: Very terrified of dentists, I was told I needed four fillings, I came in a month later and Dr.Cook did everything so nicely and quickly I didn’t even know he began injecting me with the numbing medicine. There were some hiccups on my end because I am very scared of needles and I never had so many fillings before but they made me feel comfortable!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: My family and I love Dr. C and his team. they care about my family and I dental health and we highly recommend them
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: Came in with a toothache and left out with no pain. Great customer service!
This feedback means the world to us. Thank you!
Fantastic experience: Very nice and friendly and Ms Wanda McKee is such a sweetheart I gave her 5 ⭐⭐⭐⭐⭐ for her wonderful service very nice dental place....
This feedback means the world to us. Thank you!
Fantastic experience: I will give them 20 stars , the staff was nice and kind. The staff talk with me about my next visit , all in all they're excellent.
This feedback means the world to us. Thank you!
Fantastic experience: They made me feel like so comfortable the Denises real nice and her staff made you feel welcome
Thank you!
Fantastic experience: Amazing place, was in and out fairly quickly for a wisdom tooth extraction. Affordable prices, friendly staff, will definitely be coming back.
Thanks, we appreciate it so much!
Fantastic experience: Dr. Chrysostom, and all his staff were very patient and answered all my questions and helped me find the best payment plan to cover the treatment. Very friendly, and overall it was an enjoyable experience. I will return with any other dental needs I have.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: LOVE LOVE LOVE ❤️ this dental practice! Dr. Owens is phenomenal and as well the ENTIRE staff are so friendly, welcoming and helpful. My son so highly recommended this practice (He and his family are patients of) … I so wish I would have “moved” to this practice much sooner…. But better late than never . If you don’t currently have a dentist or are not satisfied with the care you are receiving from the one you are with I completely and totally 100% highly recommend West Columbia Family Dentistry for all of your dental care. A++++… Update: This practice remains in every respect second to no other. I absolutely adore Dr. Owens and the entire staff. Always welcoming my and friendly and only provided the very best of care. Again if you are looking for A++++… dental care you need to look no further… This is your place!!!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: They men and women at this facility are always nice and helpful. I have never had a bad experience.
Thanks for reviewing our office!
Fantastic experience: I haven't been in a while not because bad service cause i transferred out of state. But went today and they grew. But still everyone friendly and he still doing his practicing with several others there. They are still honest, knowledgeable and the best people in town. Please before choosing anyone else try West Columbia Family Dental out. You will not regret it
Thank you for your review! We hope you have a great day!
Negative experience: I've been contemplating leaving a review and family feel like it's necessary after my husband and I had to get thousands of dollars worth of work corrected at a different dentist office. I know my review will most likely mean nothing, not make a difference and will just get their BS reply about HIPAA. They don't actually care. Around 2 years ago I had to get a root canal. I had to come back in a few times because of awful pain. They told me it wasn't supposed to hurt like that. between them not getting all of the nerve out and not filling it properly, it was no wonder I was in so much pain. About a year later I needed another root canal and had a similar issue. I STILL have discomfort from BOOTH procedures. When I bit down, both teeth feel really weird and one of them hurts a bit. My husband had the same thing done and had the same severe pain. He also tried to explain to them that he has incredibly sensitive teeth and needed additional numbing, which they did the first time but refused the second time, argued with him and he decided to walk out because they told him there was just no way it was still hurting. I'm sorry, but you are him and you don't know his pain tolerance. Everyone is different. We had to go to a different dentist that fixed my husband's procedures and one of mine. The drastic difference in the x-rays was clear and the pain and discomfort was gone. We have wasted thousands of dollars on poor quality work with West Columbia and even more money with another more skill dentist that fixed the issues was half the cost. If you are going to charge as much as you do, please do the work properly and don't make your patients feel like their pain isn't important.
Hello, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.
Negative experience: I came in for a cleaning & exam but only had an exam.My appointment was at 8am they told me to arrive 15 mins early but didn’t take me back until 825. When I asked about the cleaning, I was told I could come back tomorrow. If they don’t do both in one visit they could have told me that on the phone when I scheduled my appointment.
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 803-796-7934, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: Wish I would have came to them years ago!! Very very happy that I switched my dentist and now coming here! Everyone here are very nice, caring and just wonderful all around !!❤️
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Dr Owens and her staff was very friendly and informative. They were able to see me quickly and discussed all options of my dental care and costs without judgement. They we're gentle and considerate during all procedures. Highly recommend West Columbia Family Dentistry.
Thank you for reviewing us!
Fantastic experience: Great experience and a real professional Hygenist(Jill). I spent 1 1/2 hours having work done which was made pleasant by my Hygenist and her explanation of what and why she was performing procedures that I felt were essential to my dental care. Great feeling when I left.
Thanks! Have a wonderful day!
Fantastic experience: Yesterday I visited West Columbia Family Dentistry to address an issue with one of my wisdom teeth. Initially, I planned to have just one tooth removed, but after discussing my situation with the team, I decided to go ahead and have all of them taken out. I can honestly say it was one of the best dental experiences I’ve ever had, despite how intimidating it could have been. From the moment I walked in, the staff was incredibly welcoming and made me feel at ease. The dental assistant was exceptional, she was not only kind and approachable but also extremely knowledgeable. She patiently answered all my questions and helped calm my nerves, which made a huge difference for me. Dr. Cook was equally amazing. He took the time to explain the procedure in detail and ensured I was comfortable every step of the way. His calm and caring demeanor made the whole process much less stressful than I anticipated. I truly felt like I was in good hands. On top of the excellent care, I was worried about the financial aspect of the procedure since I wasn’t prepared to cover the cost of removing even one tooth, let alone three. Brittany stepped in and worked with me to sign up for My Smile Care Credit. I was approved for financing, which lifted a huge burden and stress off my shoulders. Overall, my experience at West Columbia Family Dentistry was fantastic. The team went above and beyond to ensure I was taken care of both medically and financially. I wholeheartedly recommend them to anyone looking for a caring and professional dental team. They truly are awesome!
Thank you! Have a great day!
Negative experience: This was the worst experience I have ever had. After getting a root canal from dr. C that I didn't think I even needed. I started having consistant tooth pain for a week before I called to make an appointment to have that fixed. Tell me why this man shaved my actual opposing tooth down to make it fit for the crown, instead of shaving the actual crown itself. It wasn’t just a little. He shaved it flat and the pain was never fixed. (Just an fyi, this is a procedure that should never be done for him to shave so much of my tooth down. The crown should have been the one that was shaved and fixed.) he didn’t ask me if it was okay. No consent there. Everything was a waste. He messed up my teeth. That was the only thing he was concerned about was his work on the root canal saying it looked really good and that it was “beautiful”. Who cares, that doesn’t help the pain. He was also patronizing, rude, incompetent and he genuinely did not care. Not only was my issue not fixed, but now I have another issue as he shaved a perfectly fine tooth to fit a ‘crown’. I can’t eat on that side anymore. My top tooth is ruined and painful and the root canal tooth is painful as well. This was definitely malpractice and I might get lawyers involved should my teeth get worse. I should have never gotten this procedure done here. I will never come here again, and I suggest no one comes here either. (A good recommendation is Sean Flynn at Family Dental Health of Saint Andrews. He is an amazing dentist. He tried to fix what C didn’t care to fix.)
Hello, Tanisha, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.
Fantastic experience: I called and made an appointment for Monday as a first time patient. I show up and was mistaken for another Brian Johnson that has been there before. After all of that was figured out (well before anything happened) the staff was amazing and very kind. As well as the quality of work they preformed. Prices were still a bit on the high side to me (imo) as a cash payer but cheaper than the office I left from. I believe I will make this office my regular.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: My husband started seeing Dr Owens last year and this was my first visit. Dr Owens is down to earth and has such a welcoming personality. She explains everything, with a caring attitude. It is a state of the art dentistry. We were both so impressed with her kind and caring staff, which says volumes of Dr Owens. The staff are very professional and knowledgeable of all they do. I would highly recommend Dr Virginia Owens and her staff.
Thank you!
Negative experience: Was not impressed with the dentist. He did not introduce himself to me when entering the room (I had never met him before). He seemed to be in a hurry during my procedure (he was leaving early, so he needed to be done on time). I told him I had another appointment I needed to attend in 2 hours. He ran over on time, making me miss the appointment I had. I didn't receive any care supplies or printed instructions for aftercare. After being in severe pain, called the office on Saturday and received a callback on Monday. Due to no emergency services, I ended up going to Urgent Care for help on Saturday. When I was still in pain a week later, he couldn't fit me in (and neither could any of the other providers) because he was leaving early again. I ended up going to the emergency dental clinic nearby to get assistance. Won't return here since they don't seem to handle aftercare or emergencies.
Hello, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.
Fantastic experience: Needed a second opinion and found my new dentist in the process! I hate dental anything and Dr. C and his staff were amazing! Had 2 procedures and they were painless! Highly recommend.
Thanks! Have a wonderful day!
Fantastic experience: I had a cavity Dr Owen's immediately did a root canel and crown prep. I'm so glad Thanks so much to the dental assistances and Dr Owens. I'm looking forward to my new crown. It went smoothly and Professional with kindness.
Thank you! We really appreciate the feedback.
Fantastic experience: Love Dr. Deno Chrysostom & Marquise (his assistant) at West Columbia Family Dentistry. Had 6 crowns & a bridge done by Dr. Deno. Made me feel comfortable & at ease & did excellent quality work. Lisa in billing was excellent. So was Jill who performed my teeth cleaning. Felt like I was part of their family! Definitely would recommend this practice for any dental work.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Treating me very kindly and took good care of me the help was great and my dentist was wonderful I'm going to go back and see him next week
Thank you for reviewing our office!
Fantastic experience: I love this dentist office, but this particular visit I had I had a lot of questions and concerns about a tooth . But after talking with Amy , I felt more at ease about my tooth . She was very honest, she gave me ideas to help me and I just felt better about the whole visit. Thank you Amy for your help.
Thanks so much!
Leave your opinion about West Columbia Family Dentistry:
West Columbia Family Dentistry appears in the following listings:
Other dentists you may be interested in
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.