Young Family Dental Orem

Fantastic experience: Amazing service. Very friendly and professional. Will be back

Fantastic experience: They were straightforward and attended me in almost no time

Fantastic experience: They've been helping me with my root canals , cleaning , and customer service is great. They explain what they're going to do instead of just going at it. So I recommend them top A+...

Fantastic experience: I got my set of dentures today. I want to thank Yasmin and Dr. G (The denture Doc). If anyone is looking for a great experience go to Young Family Dental.

Fantastic experience: They are pretty friendly and super helpful. Helped me with my dental anxiety. Highly recommend

Negative experience: I was told by the staff at Young Family Dental that I was developing periodontitis. This surprised me, as I am extremely careful about my oral hygiene. They told me I’d need to come back another and do a deep cleaning, rather than get my normal cleaning at that time. I went to another dentist (with far more experience and more clients) for a second opinion. They told me my gums were still very healthy and that I had either a) been lied to OR b) had been told incorrect information due to incompetence. Neither of those is great. Whether they’re lying or just don’t know what they’re talking about, Young Family Dental seems to be making false claims to its client base. After this experience, I called their office to ask for a refund on unused cleanings (we are on their office plan because we don’t have dental insurance). We had two unused visits left. They told me that if we were to cancel our plan with them that we would actually owe them MORE money. So not only would they not refund the remainder of our unused plan, they would charge us extra for cancelling. All of this after I had been given false information about the health of my gums. I would recommend avoiding this place.

Fantastic experience: This was a great experience! Much better that I even hoped it would be. The dental assistant was awesome and the hygienist was informative and helpful. They made me believe I can have my smile back even though it will be a process. I recommend this place to anyone needing dental care!

Fantastic experience: Today I seen Dr. Gervasi and Wow I was so impressed! He made me feel so comfortable and his assistant Tia too! She really knew what she was doing! They worked very well together and did a job well done! Did I mention they do a wide variety of dental work at young fanily and are Medicaid friendly. I dont k ow what I would do of they weren't around! Thanks again!

Fantastic experience: Good service. Very nice people.

Negative experience: I got there 15 minutes before my appointment and waited in the waiting room for over an hour and a half and didn't get seen until I went up and expressed my frustration to the staff

Negative experience: I never write reviews, but I’m hoping I can offer some insight on this place. I would fully avoid this dental practice if you’re looking for any sort of friendly, honest, and professional experience. I went here two times for cleanings. Both times, my appointment genuinely took three times longer than it should have, because my hygienist kept leaving the room or completely stopping work to tell me long stories (I don’t mind chatting, but this was an excessive amount of time to stop work). Between my first and second appointment, I suddenly went from zero to seven cavities, which felt so off to me. I’m grateful I got a second opinion at another practice, because they confirmed I didn’t actually need any fillings. Young Family Dental was nothing but a total money grab. The receptionists and actual dentist were not personable either. The receptionists answered questions in a condescending tone, and the dentist never even greeted or addressed me directly. Finally, they took some X rays which I later had sent over to another practice for a second opinion. The images they sent were completely unusable. They were so grainy and blurry, which is incredibly disappointing if your insurance only covers limited x rays a year. Definitely don’t waste your time at a dishonest place like this!

Negative experience: I would give this place five stars if it weren't for my interactions with their office manager, Alma N. I had to call them frequently due to a lot of back and forth with my insurance, and whenever I would speak with her she would constantly interrupt me, she was so belittling, she was so rude and told me to find another dentist if I didn't like the way I was being treated once I told her how her interactions with me were making me feel, and she made me feel terrified and I did my best to avoid contacting young family dental for fear that she would pick up the phone. She tried making decisions about my medical care for me which was a huge red flag. In the new patient forms I told them about a certain disability that I have that hinders my communication skills, and I feel that it was intentionally exploited by Alma N to try and get me to stop going there because she didn't like me for some reason. I wish I understood why I was treated this way, but I have no idea. I don't know what I did wrong to deserve it. I recorded several of our conversations and can prove all of this if anyone wants to listen, reach out to me.

Fantastic experience: I had a few crowns and fillings and a deep clean. They do top quality work, would refer them to anyone.

Fantastic experience: Great staff! Aspen i so nice and was so helpful. Had a great experience here.

Fantastic experience: Young Family Dental Is Extremely Professional, I Would Recommend Them To Anyone, They KNOW What They Are Doing, Don’t Believe Me? Come See For Yourself! Jared Was So Nice, And Made Sure I Was Extremely Comfortable Throughout The Entire Visit!

Fantastic experience: They do great work and are fully behind it.

Fantastic experience: The dentist and staff are amazing and extremely friendly. They listen and address all concerns and make you feel very comfortable.

Positive experience: Just had my wisdom tooth pulled out. They’re nice.

Fantastic experience: Tia was AWESOME—she was so patient and great at making sure I was comfortable during my root canal and extraction. I was crazy impressed with how freaking fast and easy my extraction went. I’ve had extractions before and it never has been this easy/fast or un-traumatizing (not a word, but holy Hannah—he’s got a gift). Dr. G made the entire visit as smooth and pain-free as possible. I can’t say enough how impressed I was with Tia and Dr. G.

Fantastic experience: really love this office they made me feel very comfortable and safe with past dentist trauma ive had, really recommend.

Fantastic experience: They were very thorough and professional and did an amazing job diagnosing my issues. I would recommend to anyone in need of dental work.

Negative experience: When I first went to Young Family Dental for an emergency procedure for my 6 year old son. I was so impressed with their service. Dr. Joshua Smith was amazing. Recently, two of my teens saw Dr. John Gervasi. I had brought up a procedure that I was told that they could do. He became so angry and argumentative and spoke as if I did not know what I was talking about. I explained that the conversation was through texting and he smugly told me that he could look up the text messages. So him and an assistant went to a computer to look this up. The assistant came over and was very apologetic and said that the person who texted me gave me wrong information but apologized for how I was treated. I was with younger children while my teen was with Dr. Gervasi. After the appointment she was upset. She said that the dentist was bad mouthing me to her and an assistant! She said that she was fighting back tears as she heard him talking. She also said that he was the same dentist she saw the year before, when my husband took them. She said that he was very rough with her jaw and mouth. She begged me to never take her back to Young Family Dentist.

Fantastic experience: Really amazing people. They are very kind and they do an amazing job at what they do.

Fantastic experience: They are great friendly make sure your taken care of and listen to you about how your feeling and try to make you as comfortable as possible

Fantastic experience: They’ve been really good with me! Made sure I got my work done and didn’t judge or disrespect me when I brought up old work! I definitely recommend these guys! Been coming here for years, won’t be moving anywhere else!

Fantastic experience: Great place to be. They did my extractions , pain free, I will be returning

Fantastic experience: Made the process of getting my root canal simple and quick! Great place!!

Fantastic experience: Dr. Gervasi an he’s assistants Tia and Jared are a god send. Gave me back a new smile I I’m exited for my new smile! It’s been years since I had my teeth look this good, an has given back the confidence to smile. Thanks a million for real

Fantastic experience: Got my teeth all fixed up in as few appointments as possible.

Fantastic experience: I sure do appreciate the time a consideration, plus, the great work they did on my teeth. Thank You Young Family Dental Rodney K.

Fantastic experience: Great experience, very kind staff. Was able to get everything done quickly

Negative experience: Ill never go here again they hit a nerve while giving me a numb shot and my tounge was numb for a year on the left side I lost taste on my left side thankfully after a year my tounge went back to normal.

Negative experience: I signed up for the family plan, which included a free dental cleaning, believing I was investing in my family’s well-being. But from the beginning, it was a mess. Scheduling an appointment was nearly impossible: they kept rescheduling me, and whenever I finally got a date, they would call shortly before to cancel or change it again. After so much waiting and frustration, they finally kept the appointment… but that’s when things got worse. They told me I needed a “deep cleaning” that wasn’t included, and that it would cost around $100. But when I showed up, they wanted to charge me over $1,000 for a procedure that should have been free under the plan I had already paid for. I felt completely misled. What they promised was not delivered, and instead of feeling taken care of, I felt trapped in a system that was confusing, dishonest, and fraudulent. I would not recommend this place to anyone who values their time, money, or health.

Negative experience: Went to young family dental today for my first appointment. I was 10 minutes early. I had to sit in the waiting room for 45 minutes. I finally said this is taking too long.

Fantastic experience: Even though Dr. John Gervasi was not my usual dentist, he examined my teeth and quickly concluded which tooth was giving me discomfort and scheduled me for a root canal. I woke up the next morning in great pain and with a very swollen jaw. He performed an emergency root canal that day, which was a Friday so that I wouldn't go into the weekend facing days of throbbing pain. He and assistant Kaneasha were kind and quick to ensure I was as comfortable as you can be in the middle of a root canal. They were both treating multiple patients (at least two emergencies), but did not make me feel like I was a burden or asking too much. Very grateful and would recommend!

Fantastic experience: Great staff and great at what they do! Dr. Gervasi is personable and caters to your needs. One of the best dentists in the valley.

Fantastic experience: They were very nice, listened to my concerns, and were very quick with their work. I will definitely be coming back

Fantastic experience: Jared was super kind. Only my second visit and it was a great experience!

Fantastic experience: Great office, super easy to work with! Appreciate all they do!

Fantastic experience: Dr. Gervasi is absolutely amazing i cried when I saw how beautiful my smile was after he fixed it

Negative experience: Honestly, this place was kind of a rip-off. I went in for their new patient special since I don't have dental insurance, which included x-rays, a cleaning, and an exam. The hygienist told me that I had some gingivitis (which I've never been told by other dentists before), but she didn't tell me why I might have it or what I could do to fix it. Then the dentist came in, looked in my mouth for about 30 seconds, and said that everything looked great. I asked about the cleaning that was supposed to be included and the hygienist said that because I had gingivitis, I didn't qualify for the cleaning with the special. If I wanted a more in-depth cleaning, I'd have to pay over $200 more. I've never had a cavity or any other dental work, and I really just wanted the cleaning for maintenance. It kind of felt like they were making up issues to make me pay more. So I paid $60 for x-rays and an exam, which both showed no issues, and then didn't get a cleaning. I will not be going back. Kind of a sucky deal when they're trying to get more patients... Update: I went to a different dentist a few weeks later and they said everything in my mouth looked great and they did a regular cleaning with no issues. I really felt scammed by Young's!

Fantastic experience: Super nice people. Made sure I was comfortable!

Fantastic experience: Fantastic service! Denture adjustment went so smoothly!

Negative experience: My son got a cavity filled there. He struggles getting all his teeth when he brushes. He’s a kid. The dr made him so uncomfortable with the way she was talking to him. He was already nervous going in. She made him feel stupid. She kept saying “you’re killing me kid” “this is awful, you’re killing me” to the point I looked straight at her with this look. She stopped saying that but she kept making him uncomfortable. I will NEVER take any of kids to a place that treats the children that way! Yes, he needs to work on brushing his teeth, but there are MANY other ways to talk to a kid about it then making them stupid and small

Fantastic experience: I love this Dental place. Front staff is very friendly and welcoming. The Doctors and Dental assistants are very helpful and mindful of your dental needs.

Negative experience: Faye I didn't hear back from you like you said I would. I was very much hoping that we could resolve this before it turns into a lawsuit.

Fantastic experience: Great dentist and the girl running the office is a sweet heart.

Fantastic experience: They were awesome with my extraction!! Jared and Dr. G were awesome! Come here for a great dental experience. A no judgement dental office.

Fantastic experience: Great experience ! Got me in quick , nice cozy building the people were fun to talk too and really informative . Seemed really truthful with me , not trying to sale me things I don’t need. first time coming here . So far so good!

Fantastic experience: I had some fillings done, super helpful and made sure I was comfortable through the whole experience. They even let me take a break part way through to rest my jaw that was starting to strain.

Fantastic experience: This is a must read! I have in the past experienced not so good times with previous dentist. Today I came in very nervous, shaking, scared that I would possibly have another bad experience. The staff at Young family dental is amazing. They spoke to me professionally, calmly, and with respect knowing I was scared. When you have staff who cares about their patience, it truly shows. I highly recommend this business. This is a business that will take care of you, and provide excellent service. They care about their work. Very professional, and I will continue to support them with other work needing to be done. Thank you, Kristine

Fantastic experience: Great service happy with the work they do.

Fantastic experience: They did a really good job it was quick and well executed 10/10!!

Fantastic experience: I decided to change dentists because my old one did not seem to care anymore or try to genuinely help me when I needed it most. I chose Young Family Dental—BEST DECISION EVER!! Dr. G was so nice, so caring, so knowledgeable and supportive. He and Jared took the time I needed to ask all my questions and address all my concerns without rushing me. I came to them in immense pain today. I left feeling like a million bucks! Pain banished! Thanks Dr. G and Jared and the tech that did my Novocain.

Fantastic experience: If you're a scaredy cat like me, I would definitely recommend going to this place! Jared was so kind and helpful to me as I was getting my teeth pulled. Thank you Jared!& Everyone else

Fantastic experience: Great place ! I have had a couple cleanings done and a couple fillings, the staff is so kind and knowledgeable , love the place !

Fantastic experience: I was looking for a new dentist and I had a great experience at Young Family Dental. I saw Dr. Ryan Workman and he was great. However, I was extremely happy with my Hygenist. I forgot her name, but she was awesome. She was very friendly, professional, helpful, and felt that she really cares about her customers. I will find out her name and update my review.

Fantastic experience: Only dentist office that doesn’t make me nervous and walks you through everything being done :)

Fantastic experience: Doctor G is very Good ! I experience is wonderful here ! Highly recommended !

Fantastic experience: Great dentist. Everything went smoothly. Highly recommend.

Fantastic experience: Great place to get work done on your teeth. They’re very efficient and quick with scheduling!

Fantastic experience: I got a filling, and I'm glad everything went smoothly. I was even told that the procedure cost less than expected. The staff was nice and there's a game show usually on in the waiting room

Fantastic experience: Such a friendly staff and they have great jokes to keep you entertained while you get your teeth fixed. Would absolutely recommend them!!!

Fantastic experience: Got me in super fast when I called and then they were able to do a filling on the spot! Super nice and pain free :)

Negative experience: Do not go here. When they removed my wisdom teeth, they said they couldnt use anethstesia, but they could numb it, so we did and later, i had to go the hospital due to due to me accidentally swallowing too much blood, as they didnt properly do the procedure. Another thing is that they had a policy that if the customer rates the place 5 stars, they would get a free water bottle, i know because i did it a while ago, and i have recently removed my review.

Fantastic experience: Great job with my implant. Very personable. It was a positive experience over all.

Negative experience: This dentist office feels like a factory. It is cold and unfeeling. My wife was seen the dental assistant that was helping was incompetent and couldn't do the most basic tasks. The Dr. was heavy handed with the drill and said I had a large cavity which was not true. She has seen a dentist every 4 months for the last 16 months. The filling is still rough and is rubbing on her tooth the dental assistant and Dr. did nothing about it. They did nothing to comfort her. The dental assistant was extremely rough.

Fantastic experience: Super great! Came in for a consultation and they were able to get me in for a root canal same day!

Fantastic experience: Fantastic and so understanding. I was so embarrassed because I have let my teeth get so bad. Made me feel so much better. They were great. I just love all of them. They are starting where I would prefer and holding out on the ones that have to be taken out so I won’t be without them so long before I get my partials. I would tell anyone that asked that this place is the greatest.

Negative experience: Don’t waste your time or money here! I gave them a second chance after 10 plus years (using other dentist) and I regret it! I called and made an appointment for 2 CLEANINGS, X-ray and exam (told them I had tooth pain as well) They scheduled both my husband and I for an HOUR each without disclosing they wouldn’t do a cleaning just a few X-rays and pokes from a hygienist and after I learned they wouldn’t do a cleaning …I was confused especially for an hour long appointment! The dentist came in (didn’t even say hello) just started talking to the assistant I suppose making remarks then after a very short “exam” she said “let’s do this this and this but I’ll know better if she gets a cleaning”?!?! Ya duh! Anyway being told “oh ya we will schedule you for that” insurance has an issue AFTER was dishonest we should have been told that BEFORE we drove all that way. The worst part was they were putting me on the schedule for the most expensive thing needed done!?! (No cleaning? Anyway I felt like something was off both my husband and I wasted 3 hours in all. I was in confusion the whole time but thank goodness the assistant was kind and respectful trying to answer my questions (I forgot his name but he definitely deserves credit for being the ONLY one who has manners. ALL the front desk ladies were rude and treated us like we were dumb for asking questions. ALSO they were talking bad about people who they just got off the phone with! It was so unprofessional! The place was unclean, dark and very uncomfortable.

Fantastic experience: My sister who has special needs, along with dental anxiety, was taken care of by Dr. Gervasi and Aspen with unconditional compassion, support, and patience! They listened to her concerns and provided reassurance to confirm with her what they were going to do and what to expect. They were willing to give her breaks and were flexible with her needs. I am so grateful for the kindness and support my sister has received from Dr. Gervasi and Aspen! They provided a wonderful experience along with the front staff and I highly recommend them! :) Thank you!!

Fantastic experience: Dr. Gervasi and Aspen were so great. I couldn't be a in y happier. They took such great care of me. They went above and beyond. You will be so happy that you chose Young Family Dental. I am so happy.

Fantastic experience: Doctor G was very friendly! He made sure we were comfortable before he got to work and was consistent and quick! Thank you DR. GDAWG!

Fantastic experience: Dr Gervasi was super nice and made sure I didn’t feel a thing during my extraction. Tia the dental assistant was very personable and overall I would recommend them to anyone who wants to feel welcome and at home when they go to the dentist.

Fantastic experience: Dr. Gervasi popped that sucker out way too easy and I was well taken care of. He made me feel comfortable through the procedure. The assistant Eliza was amazing and has good bed side manners. Dr. Gervasi is the only I’ll be seeing from here on out.

Negative experience: I was disappointed in the level of service at this dental office. To me, everything seemed below the standard I have experienced at other offices—the dark, dingy waiting room, the dentist’s manner was rough and less customer sensitive than any other I have had, and he wouldn’t acknowledge a crown that I couldn’t floss, and the technician was unpleasant as well. They had a high propensity to blame any problems on me. They also overcharged by about $700 dollars and I had to wait several months for a refund. I would steer clear of this organization!

Fantastic experience: Dr. Gervasi was amazing on my daughter’s wisdom teeth! He was so fast and had amazing bedside manner! We highly recommend him!

Fantastic experience: Dr. G and Eliza did an amazing job with getting my impacted wisdom tooth out. Things like that are never fun, but Dr. G was great. He is also really good with patients that have dental anxiety like I do.

Fantastic experience: We had a very positive experience at Young Family Dental. My son had his Wisdom teeth remove last week and Dr. Gervasi and Yasmin made sure we knew what to expect. Yasmin was great and sent us home with easy to understand post-opt instructions. The recovery has been really smooth. I highly recommend Dr Gervasi and his amazing assistant Yasmin.

Negative experience: It was terrible! They were the worst! Dr. Gervasi is so aggressive.

Fantastic experience: Doc john gevasi and his assistant Eliza were the best to work with and we're fun, friendly and fast

Fantastic experience: It was amazing Dr. Gervasi took great care of me on all my visits. And his assistant Aspen was so good and very nice. Thanks for everything Corbett Sather

Fantastic experience: They were awesome and answered all my questions the dentist Dr. Gervasi and his assistant Yasmin where amazing and very helpful

Fantastic experience: Absolutely best office I’ve ever been too! Would highly recommend to everyone I know

Fantastic experience: Yasmin and Dr Gervasi were more than professional and kind! I couldn’t have asked for a better experience, especially going through a major implant. They both made sure I was comfortable while there and once I was home. Thank you!

Fantastic experience: John Gervasi great dentist had no problems also Tia his assistant was very helpful and nice I would recommend everyone to come here

Fantastic experience: I am very happy about the extraction today with John Gervasi and his assistant Dr. Aspen. Thank you both very much for your professionalism and your great friendliness with your patients. the best professionals with the best experience. I felt super comfortable and they treated me super well. thank you very much for your professionalism

Fantastic experience: Dr Gervasi has an amazing team. He has he helped by fixing a major problem I’ve been having for over year his staff, Jazmin along with others always have been genuine and kind telling jokes and showing care.

Fantastic experience: Dr. Wood is great! Him and Jared were wonderful during my experience here!

Fantastic experience: Great people made sure I was good to keep going

Fantastic experience: Jared was so awesome as well as Doctor White!

Fantastic experience: I had a very reassuring and truthful visit at young family dental today, the service I was given was very thorough and I am very pleased with the honesty that is present in the staff here. I highly recommend this place, True Professionals

Fantastic experience: 5 stars for Young family dental. My child had a terrible toothache and they got her right in, diagnosed that she needed a root canal, and they were able to perform it that day. Super grateful to Dr white for checking her out, Dr Grevasi for doing the root canal and Jared for doing all the other things. This was particularly monumental because this kid doesn’t usually get numb very well and was terrified to come. In the end she didn’t feel a thing and left all smiles.

Fantastic experience: I've been coming here for quite a few years and they have been great! Really friendly staff and Dr Park is great!

Fantastic experience: I have been a YFD patient for close to 30 years. I miss Dr. Cerny, but I Love Dr. Gervasi & Tia & Eliza!! They Did a great job with my crown! Susan has always been my favorite Office Manager too! Wish I saw more of her. They definitely need her back in the Orem office.

Fantastic experience: Same day dental extraction, awesome experience. Dr hall was amazing

Negative experience: Dr Parker was extremely rude and coming from someone who was just trying to get their teeth back to health he made me feel absolutely horrible. He made two comments that didn’t sit well, first one “well your teeth are so sensitive because you haven’t taken care of them.” I haven’t had dental insurance and if you know you know, dental work is very very expensive. The second comment he made was as I was telling him I was very anxious of needles he said “If you don’t like it this much take care of your teeth at home and you won’t be back.” I’ve spent years trying to keep my teeth up to par, I just found out I was born with a weak enamel and need a prescription toothpaste. Doesn’t help my mom growing up didn’t teach anything about dental hygiene. Anyways, while my mouth was numb he had made one more rude comment about my son that came with me because the office had mentioned to bring him and it’s not a problem at all. That was it, mouth numb and all I got up and told him I wasn’t gonna tolerate this anymore. Me and my son walked out, I was in tears and in disbelief.

Fantastic experience: The technology they use here is top-notch. I feel confident knowing I’m getting the best care

Fantastic experience: I take my entire family there for any of our dental needs. The service is outstanding and they really care about their patients. I highly recommend them.

Negative experience: This was a couple years ago but I hadn't had any cavities then I went to young family dental for a check up and they found cavities. Then they drilled to deep on one of my back teeth and I had to get a crown. Needless to say I haven't been back.