Huebner Smiles Dentistry and Orthodontics

12055 Vance Jackson Rd #103, 78230, San Antonio
Huebner Smiles Dentistry and Orthodontics
12055 Vance Jackson Rd #103
78230, San Antonio
+1210-568-9800

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: 9h-15h

Your smile deserves the very best, and that's what we’re here to provide. Huebner Smiles Dentistry and Orthodontics in San Antonio, Texas, is your one-stop destination for dental care that puts your comfort and well-being at the forefront. We believe in challenging the status quo of the dental world, showing you that it doesn’t have to be a daunting experience. Join San Antonio’s fastest-growing dental family and be a part of this transformative journey!

Our comment from Best Dentists Club about Huebner Smiles Dentistry and Orthodontics:

Huebner Smiles Dentistry and Orthodontics is highly regarded for its warm and welcoming atmosphere, where each patient is treated with exceptional care. Many users commend the professionalism and friendliness of the staff, particularly noting how they go above and beyond to ensure comfort during visits. Key highlights include:

  • Exceptional Staff: Reviewers consistently mention the kindness and professionalism of the team, including front desk staff, dental hygienists, and dentists. Notable mentions include Jessica, Eddy, and Dr. Lopez, who have been recognized for their attentive and comforting presence.
  • Comfortable Experience: Patients frequently report feeling at ease, even those who typically experience anxiety about dental visits. The staff's thorough explanations and gentle practices are widely appreciated.
  • Efficient Service: Many reviews highlight the efficiency of the appointments, with minimal waiting times and streamlined processes. This has contributed to a positive overall experience.
  • Emergency Care: The clinic is commended for its capability to accommodate urgent dental needs, providing immediate care that patients value immensely.

While there are some mixed reviews regarding specific experiences, the overall sentiment remains overwhelmingly positive, reflecting a dedication to patient satisfaction. With a focus on quality and accessibility, Huebner Smiles continues to be a favored choice for dental care in the community.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Huebner Smiles Dentistry and Orthodontics: Reviews

4.2/5 (199 Reviews)
kimberlee Castaneda 2 months ago

Fantastic experience: Thank you so much, Jessica Castaneda! At the Hubner location, my husband had four crowns done, and from start to finish, the entire process was amazing. Jessica was incredibly professional and helped keep my husband calm, even though he has always had a fear of the dentist. She made us feel comfortable and right at home. We will definitely be coming back, and if you’re looking for a great dental office, this is the place to go. Thank you again, Jessica, for your kindness, professionalism, and hospitality!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We greatly appreciate your kind words and are thrilled to hear that you and your husband had such a positive experience at our Hubner location. Jessica is truly an asset to our team, and we're glad she was able to make the process comfortable for your husband. Your recommendation means a lot to us, and we look forward to welcoming you both back in the future! Thank you for choosing our dental office.

Linda Mc 2 months ago

Negative experience: Cresta Bella and sister company Huebner Smiles are crooks! If you have Delta dental insurance, they are going to screw you! They make no money off of basic cleaning so they try to upcharge you with an expensive “deep cleaning”. Some of their staff said I could sign a waiver to get the basic cleaning, but they never would let me sign! Cresta kept me waiting for a while then they came in and said they didn’t have time to do a basic cleaning when I asked for the waiver! They gouged me! I called Huebner smiles to see if they could transfer my numerous x-rays that Cresta billed my insurance for so I could get my cleaning done! At first, they said yes, then they later called me and said they would only do the “deep” out of pocket cleaning! It’s a total racket! They find a way to make money off you because Delta doesn’t pay them much! I finally went to a different/ unaffiliated dentist office and they told me I DID NOT need a deep cleaning … My experience with Cresta & Huebner was the worst and frankly only bad experience in my life at dental office! You can just feel they’re trying to scam you!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We are sorry to hear about your experience and understand your frustration. We strive to provide transparency regarding our services and insurance policies, and regret that we fell short in your case. Your feedback is valuable and will be addressed with our team to improve our processes. We appreciate you bringing this to our attention, and we hope you find a dental provider that meets your needs. Thank you for sharing your concerns.

Adrianna v 2 months ago

Negative experience: Took time off during work for an appointment. I got a call 15 minutes before appointment they needed to cancel because they are running behind. Didn’t care that I needed to be seen ASAP, didn’t care I took time off from work for the appointment, they just tried to reschedule me. Please be more organized so you don’t mess with peoples time and money.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We sincerely apologize for the inconvenience caused by the last-minute cancellation of your appointment. We understand how valuable your time is, especially when you've arranged to take time off work. Your feedback is important to us, and we will address these scheduling issues to improve our service in the future. Thank you for bringing this to our attention, and we hope to regain your trust.

Gracey Gowler 3 months ago

Negative experience: New August 2025 review: this office has gone way downhill. The front desk staff used to be friendly, attentive, and professional. Today is my second majorly dissatisfying experience. I scheduled my son’s appointment at our last check up 6 months ago. I put it in my calendar for 4pm. Then a few months later I was informed that it’s been changed to 420 without asking if the change is ok. I called two times to clarify the time and no one answered the phone. I also sent an email that was never answered. We showed up at 4 just to be safe. The front desk told us to sit down and they will check us in later. We sat in the (oddly stinky) waiting room and listened to the front staff complain about work and vent about how they’d really like to order an uber and leave and about their kids and colonoscopy for 30 minutes before I went up to the desk and I was informed they forgot about us. We will be looking for a new dentist office for our family. Old 2019 review: five stars! Really clean, friendly, and easy experience.

Delma 3 months ago

Fantastic experience: Fast service, professional friendly staff, Dr. Explain my tooth procedure and what to expect.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our fast service and professional staff. It's important to us that our patients feel informed and comfortable during their procedures. We appreciate your kind words and look forward to seeing you again!

Ninja ISlife64 3 months ago

Negative experience: They treat new patients better then the ones they already have. I called in advance 2 weeks to reschedule an appointment. I ask if they have anything available on a Friday due to work i can't go any other day. She proceeded to say they have and opening on a September 4. I ask, " is that a Friday" . She said no a Thursday. They do not listen to you at all at the front desk. They are so rude and do not care about people's time.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We sincerely apologize for your experience and understand the frustration you've faced. It's concerning to hear that our team did not listen to your needs or provide the service you deserve. We take your feedback seriously and will address this with our staff to improve our communication and customer service. Thank you for bringing this to our attention, and we hope to make things right in the future.

alyssa torres 3 months ago

Negative experience: Wish I could give zero stars. Scheduled appointments based on the great reviews here on Google, but don’t let that fool you! My husband and I had appointments scheduled within 30 minutes of each other. Upon arriving the place smelt horrible inside the lobby. My husband was taken back within 10 minutes only to sit in the back waiting for x-rays and to see the doctor for AT LEAST an hour. I was brought back shortly after to get x-rays. The hygienist then rushed in to my room and took about 15-18 minutes total with me. She was very rough and was hovering/standing over me cleaning my teeth ( if that tells you anything about how rough she was with me). Then she proceeds to my husband’s room ( he was next door) and tells him that he needs a deep cleaning. The staff didn’t even ask if we wanted that done or give us an estimate. I had to tell my husband to ask, to which we received a crazy estimate that wanted $600 up front. I asked if he could have a regularly cleaning because we had not budgeted for that and they told us no. At this point, I’m still waiting to be seen by the doctor and roughly 45 minutes have passed. Overall HORRIBlE experience. We were there for 2.5 hours with no resolution for my husband to get a simple cleaning. Absolutely ridiculous. I would never recommend this place.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Alyssa,
We take all feedback seriously, but after thoroughly reviewing our records, we are unable to find any appointment under your name or a matching visit based on the details provided. We strive to provide transparent communication and quality care for every patient, and we always offer treatment plans and estimates before proceeding.
If you believe this review was posted in error or under a different name, we welcome you to contact our office directly so we can address your concerns appropriately.
Thank you, Huebner Smiles.

Bre Aguilar 3 months ago

Fantastic experience: I called in severe pain as a new patient. The gentlemen that answered the phone got me in the same day. Staff was wonderful and Dr Goldwyn and his dental assistant were amazing.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words! We're glad to hear that we could accommodate you on the same day and that our staff and Dr. Goldwyn provided you with the care you needed. Your comfort and satisfaction are our top priorities. We look forward to seeing you at your next appointment!

Luis R Lopez 3 months ago

Fantastic experience: Great team and technology! Jessie at the front desk explaining the procedures and insurance coverage. Eddy, X-Ray s, Dr. Trying, and the cleaning by Ric. Glad we found a good Dental service in San Antonio, close to home.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback, Luis! We're thrilled to hear that you had a positive experience with our team and services. Jessie, Eddy, Dr. Trying, and Ric appreciate your kind words and are dedicated to providing excellent care. We're glad you chose us as your dental service in San Antonio and look forward to seeing you again!

Houston Property Guys 3 months ago

Fantastic experience: Huge thank you to Jessica for the amazing customer service. I came all the way from Houston because I had a work trip here in San Antonio.she made my experience great! I came in with severe pain and needed a root canal. After dealing with long waits at other offices, this visit was seamless from start to finish. If you’re looking for a reliable dental office, I highly recommend this one. 10/10!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your fantastic review! We're thrilled to hear that Jessica provided you with such great service and that we could help make your experience seamless, especially given your circumstances. Your recommendation means a lot to us, and we look forward to serving you again in the future if you ever need us. Wishing you a speedy recovery and safe travels back to Houston!

Lilliana Budd 3 months ago

Fantastic experience: I have been on the SEARCH for a good dentist for a while now, whoever gets that anxiety when going to the dentist, these are your PEOPLE! From the Treatment Coordinator Jessie, you first meet her at the reception desk and I just felt like I already knew her! She is so bubbly & kind and really made me feel like I’ve been going here a while lol! The Dental assistant Eddy is so soft spoken and nice is an understatement!! They talk you through everything if you want them too they will make sure you are taken care of! The Dentist Dr.Troung made sure I was comfortable during every step and procedure & the Hygienist Ricardo was super helpful and full of great information to take care of my teeth! Keep in mind I am also 4 months pregnant and I wouldn’t want to go anywhere else! 100% book your appointment here this is my first time and it most definitely will not be my last! Payment plans are available and such a great price! Thanks to all employees who made my experience a success!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you so much for your wonderful review, Lilliana! We’re thrilled to hear that you felt comfortable and well cared for during your visit, especially while you’re pregnant. Our team strives to make every experience positive, and it's fantastic to know that Jessie, Eddy, Dr. Troung, and Ricardo contributed to that for you. We appreciate your recommendation and look forward to seeing you again for your future appointments!

Larry Puckett 3 months ago

Fantastic experience: Huebner Smiles Dental is a fantastic place for dental care. From their front office (they know how to file for insurance coverage), to their assistants, to Dr. Tuong they made my extensive dental care as smooth as possible. I highly recommend them!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you, Larry, for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and that we could assist you with your dental care needs. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Melissa Mendoza 4 months ago

Negative experience: ⭐️ 1 Star (Would give 0 if I could) I had an awful experience with Huebner Smiles on Van Jackson Road, and I feel it’s important to warn others. I just called to request my dental records while I was at a medical appointment, and the front desk staff—a woman named Jess—hung up on me twice. I simply asked for my records and billing details because my current doctor needs to know exactly what dental work was done. Her response? To hang up and refuse to help. They’re now withholding my records because of a supposed “balance”—yet when I left their office months ago, I had no outstanding balance. Suddenly they’re claiming I owe something and won’t release my records until it’s paid, which is not only unprofessional but also illegal in many cases. Patients have a legal right to their medical and dental records. I’ve spent thousands of dollars at this clinic, and the dental work they did is now causing problems. I’m trying to fix the issue, but they’re making it even harder. The front desk staff was disrespectful and dismissive—completely unacceptable behavior for any healthcare provider. Also, every appointment I had came with at least a one-hour wait, even when I showed up early or exactly on time. They constantly made excuses about the doctor being behind, and the only reason I kept going back was because I had prepaid for services. This office is the definition of disorganized and unprofessional. If I could give them zero stars, I would. I will never return and strongly recommend others avoid this place. You deserve to be treated with respect—not like an inconvenience & I still don’t have my records!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your feedback. We take all patient concerns seriously, but after further investigation and after reviewing our recorded calls from all interactions with you this day, we must also clarify a few important facts regarding your experience.
Your records were submitted within an hour of your request, well within the timeframe required by law and standard practice. At no point were they withheld due to a balance—this claim is inaccurate.
Regarding your phone interaction, our team is expected to treat all patients with courtesy and professionalism, and we expect the same in return. Unfortunately, due to the use of aggressive language and inappropriate behavior during your call, the conversation was ended to protect our staff from verbal abuse.
We are committed to providing excellent care and communication to our patients. While we understand not every experience will meet expectations, we stand by our team’s actions in maintaining a respectful and professional environment.
We wish you the best in your continued dental care.

Kristie Dobbs 4 months ago

Fantastic experience: Such wonderful people! Friendly, efficient and really to the time to take care of me!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words, Kristie! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your support! We look forward to serving you again soon.

William —- 4 months ago

Fantastic experience: From the moment that I walked in the door, everyone was kind, professional, and helpful. The office staff were always eager and ready to help in anyway that they could. Dr. Lopez was very thorough, compassionate, and always took the time to carefully explain everything. All of the staff always worked as a team to make sure everything was taken care of and that I was comfortable. Aaron worked meticulously to make sure that my temporary crown was perfect so that I would be comfortable. Thank you to everyone at Huebner smiles for all that you do!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words, William! We're thrilled to hear that you had a positive experience with our team, from the office staff to Dr. Lopez and Aaron. Your comfort and satisfaction are our top priorities, and we appreciate your recognition of our efforts. We'll be sure to share your feedback with everyone. We look forward to seeing you again at Huebner Smiles!

John Michael Martinez 4 months ago

Fantastic experience: I love the environment and staff. Very friendly, helpful, and knowledgeable. This is my new permanent dentist.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful review! We're thrilled to hear that you love our environment and staff. Providing friendly and knowledgeable service is our priority, and we're honored to be your new permanent dentist. We look forward to seeing you at your next visit!

kathy king 4 months ago

Negative experience: I had a cracked tooth. Made an appointment for removal. I go to the appointment and I'm told the dentist will not remove tooth. I ask for an explanation and was just told the dentist won't remove the tooth . I'm told to make an appointment for their sister store . Nope . I won't go . Why is it hard to get an explanation

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We're very sorry to hear about your experience and understand your frustration. Clear communication is important to us, and we regret that we fell short in providing the information you needed. Please know that we are reviewing this situation to improve our processes. We appreciate your feedback and hope to provide a better experience in the future. Thank you for bringing this to our attention.

Christian Arena 4 months ago

Negative experience: We went for my wife’s procedure to have two teeth removed. They did a good job however they will try to upsell you on unnecessary procedures. We went back for a comprehensive checkup ( this is where they get you) and at the start try selling you on procedures you don’t need. One of the dentists who just came in the room said “ any dental implants or bridges today “. Big RED flag without even trying to get to know you or address your concerns. They went ahead and started to call out all these numbers Barely looking at the tooth and then being very persistent on procedures that need to be done without offering any other options. They told my wife she needed 8 crowns and two bridges when we told them we don’t want any bridges right now. They wanted to crown teeth that don’t even need to be crowned and can ruin your future teeth. Offering crowns like candy and not explaining that they have to shave down good teeth for the cap. Then a Hygienist came in and start looking at the gums. But instead of doing a cleaning, they recommend deep cleaning which is expensive. After the office receptionist came in, she hands us an iPad with a $7,000 bill putting on things we told them we didn’t want to do. On top of that, they were using up all my insurance on an unnecessary deep clean and then told me everything else would be out of pocket. They didn’t even clean my wife’s teeth with what my insurance allowed. They try to use your insurance on dumb unnecessary procedures and then tell you everything else is not covered. Very scammy ! Giving two stars for two good emergency extractions. Get a second opinion on a dentist who wants the best for you , this place takes advantage of new patients.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for sharing your feedback. We appreciate your acknowledgment of the quality care during the emergency extractions. It's concerning to hear about your experience regarding treatment recommendations and insurance coverage. We take your comments seriously and will review them with our team to ensure a better experience for our patients going forward. Your insights are valuable, and we strive to provide transparent and patient-focused care.

Crystal 4 months ago

Negative experience: I did not have a good experience. I went for wisdom tooth pain. I arrived at one office only for them to send me to their 2nd office down the street because the panoramic machine was down. I went back to the office and waited 45 mins for a consult. I had an infection and they never sent my antibiotics to Walgreens. Now I have to wait till Monday. Mind you I am in pain. Will not return.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We sincerely apologize for the inconvenience and pain you experienced during your visit. It’s unacceptable that you were sent to another location and had to wait for your consultation, especially when you're dealing with an infection. Your feedback regarding the oversight with your antibiotics will be addressed with our team to ensure that this does not happen again. We appreciate you bringing this to our attention and hope that you find relief soon. Thank you for your input.

Dominique Byard 5 months ago

Fantastic experience: Awesome customer service. Great place to go for teeth cleaning and dental information.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience with our customer service and found our dental services helpful. Your satisfaction means a lot to us, and we look forward to seeing you again for your next visit!

Corrie Rosen 5 months ago

Positive experience: AARON HAS MADE THIS PLACE WORTH GOING TO AND BREATHED LIFE BACK INTO IT!!!! I had been going to Huebner Smiles for about 4 years going through a long process of healing and treating gum disease and getting crowns due to intense grinding. Anyway- I had a few bad experiences, from ill fitting temps, to long days in the chair. It wasn’t until Aaron joined the staff that I felt 100% at ease. Aaron has so much professionalism, personality, and an in depth knowledge of his craft and how to engage and contribute to his industry. He anticipates every want, thought, or concern I had. While I ultimately am moving dentistry offices because of my location, Aaron is the reason I didn’t leave Huebner Smiles with a bad taste in my mouth (no pun intended). He left me feeling confident (and able to chew!!!) with the incredible patience and skill he put towards getting me the perfect crown. Thanks Aaron!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for sharing your positive experience with Aaron at Huebner Smiles. We’re thrilled to hear that his professionalism and care made such a positive impact on your visits. It's wonderful to know that he helped you feel at ease throughout your treatment process. We wish you all the best with your new dentistry office and appreciate your loyalty during your time with us. Your feedback means a lot to our team!

Aumani 5 months ago

Fantastic experience: Great customer service, everyone on the team took time to do their part. Whether it was to make me feel comfortable or to provide knowledge all the way around it is a great office.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback! We're thrilled to hear that our team made you feel comfortable and provided you with the information you needed. It's our goal to ensure a positive experience for everyone who walks through our doors. We appreciate your support and look forward to serving you again!

LeRoy Halstead 5 months ago

Fantastic experience: The staff was very nice, professional and efficient. Very helpful and patient staff. The young lady who checked me in and processed my payment was very helpful, made my day when I was told my cost for my work. I was amazed, it was much less than I expected. You guys made my day! Thank you so much for proving I made the right decision to see Huebner Smiles Dentistry

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words, LeRoy! We’re thrilled to hear that our staff made such a positive impact on your experience and that you found our services to be both professional and cost-effective. It's wonderful to know we could help brighten your day. We appreciate your trust in Huebner Smiles Dentistry and look forward to serving you again in the future!

Sydney Kastner 5 months ago

Negative experience: Screwed up a filling twice. There were 2 assistants that were phenomenal, both young men, but the female provider I saw both times left me with a terribly bonded filling that shreds floss. I changed dentists.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We sincerely apologize for the experience you had with your filling and appreciate your feedback. It's great to hear that our assistants made a positive impression, but we regret that the overall outcome did not meet your expectations. Your comments will help us improve our services. Thank you for bringing this to our attention, and we wish you the best with your new dentist.

jessica Castaneda 5 months ago

Fantastic experience: The entire staff at Huebner Smiles are truly amazing!!! I highly recommend this office!!!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you so much for your kind words, Jessica! We're thrilled to hear that you had an amazing experience with our staff at Huebner Smiles. Your recommendation means the world to us, and we look forward to seeing you again soon!

Ousman Touray 6 months ago

Fantastic experience: Ricardo and Eddy did a great job with my cleaning and x rays!

Sarah Byrd 6 months ago

Fantastic experience: Eddy, Ricardo and Dr. Truong did a great job making my appointment feel quick and easy!!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback, Sarah! We're thrilled to hear that Eddy, Ricardo, and Dr. Truong made your appointment a smooth experience. Our team strives to provide efficient and quality care, and it's great to know we met your expectations. We look forward to seeing you again!

L M 6 months ago

Fantastic experience: A big thank you to Dr T and his assistant Nora. They were pleasant and my experience was great. I will be referring friends and family.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with Dr. T and Nora. Referrals mean a lot to us, and we appreciate your trust. We look forward to serving you and your loved ones in the future.

Lauren Pogue 6 months ago

Fantastic experience: Eddy and Dr Lopez were amazing!! So patient, personable and gentle with me. I have really bad anxiety when it comes to the dentist and they made me feel very comfortable and were very thorough on what was going to happen next. I highly recommend! :)

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback, Lauren! We're thrilled to hear that Eddy and Dr. Lopez were able to create a comfortable experience for you, especially given your anxiety. Your recommendation means a lot to us, and we appreciate your kind words about our team's patience and thoroughness. We look forward to seeing you again!

Aaron Pedraza 6 months ago

Fantastic experience: I had the best experience with Nora and Dr. Lopez. I am usually nervous when going to a dental appointment but they made me feel very comfortable the entire time. I recommend this dental office 100%

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you so much for your fantastic review, Aaron! We're thrilled to hear that Nora and Dr. Lopez helped make your dental experience comfortable and enjoyable. Your recommendation means a lot to us, and we look forward to seeing you at your next appointment!

Moriah Arbuckle 6 months ago

Fantastic experience: Shout out to Sarah, Moses and Dr. Truong for making my filing appointment a breeze. I’ve been going to Huebner Smiles for years and the customer experience is always amazing.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for the wonderful review, Moriah!! Thanks so much for trusting our team with your dental needs! We are so happy to have you as part of our dental family!!

sara monreal 6 months ago

Fantastic experience: The front desk team was friendly, organized, and made check-in a breeze. George who took my X-rays was wonderful and friendly and took the time to keep me updated on what was next in the process or on wait time. Dr. Truong took the time to explain everything clearly—from what they were seeing in my X-rays to what steps they recommended next. The dental hygienist , Ricardo, was incredibly gentle and thorough, constantly checking in to make sure I was comfortable. The office was spotless and had the latest equipment, which made everything feel more efficient and less stressful.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for the glowing review, Sara!! Your kind words brightened our day!! We're so grateful to have you as part of our dental family!!

Lovely Keys 6 months ago

Fantastic experience: Eddy and Rosina took great care of me Eddy was fast super nice and very helpful as well as Dr. Lopez

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful feedback! We're thrilled to hear that Eddy and Rosina provided you with exceptional service. It's great to know that Dr. Lopez was also helpful during your visit. We appreciate your kind words and look forward to serving you again!

Diego 6 months ago

Fantastic experience: Nora and doctor lopez are the best!! Awesome personalities and their friendly banter really helped calm my dentist-induced anxiety

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words, Diego! We're delighted to hear that Nora and Dr. Lopez made your visit more comfortable and enjoyable. Creating a calm and friendly atmosphere is important to us, and we're glad it helped with your anxiety. We look forward to seeing you again!

Day Mack 6 months ago

Fantastic experience: We found our dental assistant to be remarkably kind and caring. As I had my son with me today, she exhibited notable care and kindness towards him, thereby improving the visit.Thank you eddy

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words! We're thrilled to hear that our dental assistant made your visit a positive experience, especially for your son. Providing compassionate care is a top priority for us. We appreciate your feedback and look forward to serving you again.

amari suarez 6 months ago

Fantastic experience: Always a wonderful experience when I come in. Eddie took great care of me. Will be coming back!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words! We're thrilled to hear you had a wonderful experience and that Eddie took great care of you. We look forward to welcoming you back soon!

Alicia Marie - People Biz, Inc. 6 months ago

Negative experience: On multiple occasions, this business has set appointments without my permission or even asking . Then, they send a text threatening to charge a no show fee if you don’t show up . This is predatory and moronic . The first couple of times I called and asked them to stop . Now I am no longer a patient .

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you so much for taking your time to speak with me this morning.
I value your feedback as it is helpful to better serve our patients. I sincerely apologize for the negative experience you've had, Alicia. Again, your feedback is vital, and I take your concerns seriously. Thank you for bringing this to our attention, and we wish you all the best.

Melia Vaughn 6 months ago

Fantastic experience: Always a good experience with huebner smiles , eddy is always so warm and welcoming i look forward to my visits

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind words, Melia! We're glad to hear that you have a good experience with us and appreciate Eddy's warm hospitality. We look forward to seeing you at your next visit!

Rosie Godina 6 months ago

Fantastic experience: I had my first visit with them today. Front desk greeted me with a big smile, I had a friendly assistant and doctor and my hygienist was overall very kind and gentle. Great first experience! :)

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for sharing your wonderful experience, Rosie! We're thrilled to hear that our team made you feel welcomed and comfortable during your visit. Your satisfaction is our top priority, and we look forward to seeing you again soon!

Paola Sanchez 6 months ago

Fantastic experience: Dr. Lopez and Dr. Nora were AMAZING!!! They took such great care of me from getting my wisdom teeth out smoothly to getting my fillings. They're so sweet and great to chat with. I've had such horrible experiences with dentists before, and this place has been nothing like them. They're truly amazing please come check them out

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your wonderful review, Paola! We're thrilled to hear that Dr. Lopez and Dr. Nora provided you with such a positive experience. Your comfort and care are our top priorities, and your feedback means a lot to us! We look forward to seeing you again!

Madeline Spencer 6 months ago

Negative experience: I’ve been a patient here for a long time but haven’t been there in a year due to a busy schedule. When I was called back, the hygienist thought I was a different patient since she didn’t call my name when she took me back. This is dangerous and not acceptable for a healthcare setting. Then proceeded to give me 30 x rays because she kept messing them up. I really hate dental x rays and was almost at the point of tears. She was nice and apologetic but this is not acceptable. Then I learned I would not be getting a cleaning since I was considered a new patient. I was fine with getting a new patient work up but I really do need a professional cleaning and would not have taken time off work if I knew it wasn’t going to happen. She then told me I could wait 40 minutes for their hygienist to be finished but I don’t have that kind of time when I’m going into work late. Now I have to make another appointment to schedule a cleaning on a Saturday since I can’t take off more from work. They really need to be more considerate of other people’s time. The only good thing I can say about this appointment was the dentist was nice. But it felt like a miserable waste of time and use of my precious PTO.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We sincerely apologize for the frustrating experience you had, Madeline. Your concerns are valid, and we take them very seriously. We're committed to improving our processes to ensure better communication and efficiency in the future. Thank you for your feedback, and we hope to provide you with a better experience on your next visit.

Thang Pham 7 months ago

Negative experience: Wasted my whole morning to get my teeth clean and they refused to clean my teeth. They are more concerned about squeezing more money from you than addressing your concerns. In my case it's teeth cleaning. I waited an hour before the called and waited some more in the chair. I arrived early for the appointment. In the end they didn't do anything for me. I will contact my insurance next week to discuss the issue. Don't come here if you value your time and money.

Cheyenne Lopez 7 months ago

Fantastic experience: I am a first time patient and let me just say I had a great experience! Everyone was so professional and friendly. The communication has been great so far! Looking forward to my journey with Huebner Smiles Dentistry!

Manuela Nolan 7 months ago

Fantastic experience: I recently experienced an emergency situtation which resulted in a root canal. I arrived on a Saturday morning in pain. From the moment I walked in, Chelsea was welcoming and professional. I was cared for by Dr. Crawford and Sarah who made me feel comfortable throughout the procedure. I was well taken care of. I would highly recommend this office for anyone looking for top-notch dental care. Thank you.

Hugh Mungus 7 months ago

Negative experience: Made an appointment for a teeth cleaning that was way over due. My dental insurance was to cover the cleaning 100% with nothing out of pocket. After x- rays were done a dentist came in and did a very detailed examination of my teeth. He told me that I indeed need a cleaning with a deeper cleaning of my upper left teeth. The dentist then told me that a dental hygienist would come in to see me next. Laura, the dental hygienist then came in, looked in my mouth and confirmed the dentist’s conclusions . I was then walked out to the exit desk where I was told that I would have to come back later for iwasthrre for at that time. Additionally, I was charged $21 and sent on my way without having had my teeth cleaned. My spouse who handled my appointment then contracted Huebner Smiles to ask about the fee that should not have been charged. She was tild that I was being charged for type B services, but I was covered 100% for Type A services. . There was no authorization by myself or my spouse to do anything on Type B. . Needless to say, an hour and a half later, and $21 later, my teeth still need to be cleaned. I guess I ‘ll have to keep looking for a reputable place for my dental needs.

Aaron Izaguirre 7 months ago

Fantastic experience: Had a great experience here for my first time! Zahra was awesome and helped make me feel comfortable being someone who gets nervous with going to the dentist. Will definitely be coming back soon!

Karina Lara 7 months ago

Fantastic experience: Zahra, my dental hygienist was super sweet, the doctor very understanding of my concerns for aesthetic dental looks and the pre screening assistant who took my X-rays was very friendly. Comfortable environment, compared to the last dental office i visited, their equipment looks updated which i appreciated. Thank you to this dental team

yari guar 8 months ago

Fantastic experience: I always feel welcome and comfortable when I visit this office. The staff is friendly and helpful, creating a positive and relaxing atmosphere. It’s clear that they care about their patients’ well-being, and I appreciate the great service I receive every time!

Andrea 8 months ago

Fantastic experience: Dr.Lopez, Dr.Goldwyn, and the teams are extremely kind. The modern technology is fascinating to look at showing you different levels of your x rays, gum level, and overall bite. If you have dental anxiety or feel like you need any extra information they are very helpful with making sure your needs are met. Additionally the payment plans, financial options are also nice so you have flexibility. I felt welcomed from the moment I walked in, to the moment I was walking out. The knowledge of the doctors, assistants, and overall the whole team is fascinating. I was provided next steps for my treatment, and set up with my visits. As someone who does not understand insurance they were able to go over the benefits and what they were estimated to cover as well. I am thankful to get back on track, with a great team.

NATALIE GONZALES 8 months ago

Negative experience: I had an extremely disappointing experience at this clinic. The dental technician (heavy, Hispanic, male) was rude and unprofessional. He was pressuring me into paying for an expensive deep cleaning. Mind you, the deep cleaning was over a THOUSAND dollars. Who can pay a thousand dollars for a deep cleaning? I felt uncomfortable and misled by the refusal to provide the standard treatment. He refused to do a standard clean because it was against his license? Makes no sense? He seemed irritated I refused the deep cleaning services. The focus seemed to be more on upselling and he was upset I didn’t want a deep clean. I will not be returning and would not recommend this clinic to others.

Jonathan Lowery 8 months ago

Negative experience: Terrible experience they answer their reviews more than they do their phone! I’ve been trying to get my a permanent filling and a cleaning for 2 months since thanksgiving! but somehow only one person can handle the Veterans cases and she’s never in. I’ve called 5x and all but once has she not been in then. She was supposed to call me back all 5x and I’ve heard from her once. No one ever has any answers and the veterans lady is never in. No one in the office is proactive about handling patients or following up with information. I’ve done everything myself. I officially canceled and will be talking to the Va to get the removed off of the veterans provider list this is ridiculous. Completely unprofessional and a waste of time. They literally made me feel like cattle with a dollar sign attached I’m glad they got their money for wasting my time. You want to be another patient where they shuffle you in as quick as they can process the insurers payment go to this establishment you want to feel like a person someone cares about and genuinely want to do their job GO SOMEWHERE ELSE!!

Adriana Gutierrez 9 months ago

Fantastic experience: If you’re reading this, just end your search for Dentist offices here. This was by far the best service I have ever received, this team is swift, and extremely knowledgeable in their practice. Every single person I came into contact with was sweet and there was practically no waiting time. Love love love, never going anywhere else, you have a customer for life.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Your kind words have truly made our day! We're so grateful for your positive feedback and are glad you felt well taken care of during your visit. We always strive to provide the best care and it's wonderful to know it is making a difference. We look forward to continuing to take care of your dental needs, welcome to our patient family!!

Delia Ramirez 10 months ago

Fantastic experience: Today I was seeing at Huebner smiles Dentistry I was incredibly impressed with the entire experience. The staff were very friendly and welcoming, and Dr. Lopez explained everything clearly throughout the procedure, making me feel very comfortable. The office was impeccably clean, and I especially appreciated how they took the time to answer all my questions. I would highly recommend this practice to anyone looking for a great dentist.".

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for this glowing review Delia, we are happy that we provided you a great experience! We look forward to continuing to take care of your dental needs!!

Mahlet Alemayehu 10 months ago

Fantastic experience: I tried out a new office here at Huebner smiles and the patient care I received was beyond extraordinary!!! Thank you so much to Chelsea at the front desk , Eddie for being so patient with me while taking my x rays and making me feel comfortable, Zara and Dr.Lopez for my cleaning & over all treatment. See you guys in 6 months :)

Kiera Tucker 10 months ago

Negative experience: Scheduled an emergency visit on Monday explained how my husband is in pain. I get to the appointment on Thursday and they tell me there is a note that he is out of network. They decided not to say anything and he has been living in pain for days. It is now infected and we have to wait longer for a diff dentist. Their excuse for not telling us is they are down one worker. So the 4 people in front reception were too busy for 4 days to call us and tell us!?

Esteban Elizondo 10 months ago

Negative experience: This place will scam you if you are not vigilant enough to see what's going on. I went once for a tooth issue, and they did xrays and such, along with the procedure. They gave me someone else's prescription which is a HIPAA violation. Then I needed to do a follow up, well little did I know, they did yet another xray, not telling me the results of the first one, nor the second one they just did. I thought it was to ensure the procedure was done without further issues... so I assumed that was needed. They were quick to say this or that needs to be done. I definitely will not return. You will be in debt faster than you can smile.

Abe T 10 months ago

Fantastic experience: Huebner Smiles Dental of San Antonio Tx, is hands down The Very Best. Everyone is Absolutely Amazing There. Very professional, In all areas, friendly, Amazing Service.

J.C. Hedrick 11 months ago

Fantastic experience: Honestly the best experience I have ever had at a dentist. I always hate going to the dentist. Dr. Lopez was great and was able to fit me in between patients to fix my tooth problem. 10/10 would recommend this to friends and family!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you J.C. for this review! We are pleased to hear that we provided you with a great experience and were able to take care of your needs! We are accepting new patients and would love to see any friends and family you want to send our way!

Kristin Stern 11 months ago

Fantastic experience: I’ve done this before and I need to do it again. Huebner smiles is home. I started my journey with Huebner smiles about five years ago. I hate dentists and long story short when I walked through their doors with every tooth chipped and rotted they immediately took me under their wings. I had multiple panic attacks, crying sessions, and ever angered moments but that never stopped them from making sure i was handled with the upmost of care! After pulling my teeth and giving me my temporary denture well then life happened. My mother was diagnosed with stage four lung cancer and after a 2 year battle she passed away on 03/11/2024. Still with my temp denture I grieved and got through a rough 8 months. So now almost 2 years later I walked through Huebner smiles doors and was greeted by my favorite person ever, GEORGE! He remember literally everything!!! He asked about my job, my kiddo, everything as if I was there yesterday! He is truly my spirit animal!!! Thank you!!! So now my journey continues and even with all new staff and doctors, they made sure to hire the best! The lady(I forget her name) who came in to go over my treatment plan and financials was absolutely perfect! She saw my pain and did not judge! She made sure I was taken care of and brought me from tears to all smiles. I cannot stress enough how much Huebner smiles and their staff have changed my life! I’m grateful and so blessed to have found yall!!! It’s your team behind the doctors that deserve all the cheers and praise! The doctors are amazing but the team alongside them are what exceeds all expectations of customer service! You don’t find personable people anymore so thank you! Forever and always and more!!

Valerie Jennings 1 year ago

Negative experience: I had been going to this dentist for probably the last 2-3 years. My last appointment was in august and I showed up 5 minutes before my appointment and it took a few minutes for anyone to show up to the front desk. I told the woman that I had switched insurances and sent my new insurance card. I was called back up 20 minutes later, so 20 minutes into the appointment time for her to tell me they couldn’t verify my insurance and if I had a different one (which was obviously my mistake) but since it was 20 minutes into my appointment time they were probably going to have to reschedule me and that I would have to send it right now so I sent it over and again said they couldn’t verify my insurance. I have pretty bad anxiety when it comes to the dentist so I was already on edge and I walked out and will not be returning. Why did it take so long for them to let me know that they couldn’t verify it? It seems like the front desk staff isn’t as efficient as they could be. I also had to call 5-6 times for them to refill my prescription before they finally did it at one point. I’ve also had a root canal done here which wasn’t a horrible experience but after having pain in the tooth since having it done, I had brought it up during an emergency exam and again at my cleanings and they took X-rays and each time said nope, it was fine! They also tried to tell me I had 3 cavities after I had my root canal done which was done not to long after I had a routine cleaning from my dentist before I started seeing them and when I got another cleaning from them I told them about it and the dentist finally took it off my chart because I didn’t actually have 3 cavities like they told me which is pretty shady. Went to a new dentist because of the last experience I had with them and it turned out they had missed two infections, one in the root canal I had done with them which explains why I’ve literally had pain in it since it was done and one I had done a few years prior with another dentist. They referred me out to an endontist which I wish was what was done in the first place, I would have probably saved a few thousand dollars since now I have to have it redone.

Adah Beck 1 year ago

Fantastic experience: Friendly, professional, and thorough staff that are happy to discuss their accesible saving plan for those without dental insurance. Felt well taken care of, definitely recommend!

Angela Veale 1 year ago

Negative experience: The cleanings I received here were fine, thus the two stars. The problem occurred when I had to have a crown put on my back right molar, which was cracked. First of all, they had to do a root canal, then place the crown. The bite alignment had to be adjusted several times but still didn’t feel comfortable. I ended up going to a dentist recommended by a colleague who took X-rays which showed the root canal was not thorough, and the crown did not fit properly. I spent quite a bit of money out-of-pocket for these procedures which were not done correctly. I will not be going back.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Angela, after reading your review our team was obsessively concerned about your experience since our focus isn’t just “what” we do, but “how” we do it. Although there are details about your treatment that is best not discussed in this forum, the general treatment of cracked teeth as a result of decades-old large mercury fillings can pose challenges because the total extent of tooth fracture cannot be seen in X-rays. These X-rays do not go through metal, and the larger the metal, the more secrets it can potentially hide. Only once we initiate treatment can the full tooth fracture be appreciated. We promise to not withhold our findings, and although it may not be the best news sometimes, it’s our duty to inform patients of what we see so they can make a good decision - no pressure. Setting aside these things, we hope to communicate these often complicated situations better in the future.

Divine elevation 1 year ago

Fantastic experience: Eddy was amazing and helped me with my fear of X-rays it was a fast process. Zara completed my cleaning swift and perfectly and Dr Lopez reviewed my chart and gave me great advice and guidance amazing team thank you !!

kate sanchez 1 year ago

Negative experience: My husband was scheduled on a Saturday at 8AM. This clinic is 30 minutes away from us so we were rushing to get here on time, just to find out the clinic doesn’t open until 9AM. So we had to wait an hour even though my husbands confirmation text says “Saturday at 8AM” already off to a bad start with this clinic.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Kate, I am unable to locate your patient information for this location on Vance Jackson. Please give us a call at 210-568-9800 we would like to take a further look into this review.

Edlawit Atsbeha 1 year ago

Fantastic experience: Had an amazing visit , front desk staff Chelsea and Amy were so nice and welcoming! George took my x rays really quickly!! Dr.Troung was my dentist he was awesome and Ricardo was my hygienist and did an amazing job with my cleaning !!! shout out to Huebner Smiles!!!!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you Edlawit! We are so glad you enjoyed your visit to our practice!

brian gray 1 year ago

Positive experience: Excellent care by the team. The appointment took entirely too long. The exam and cleaning took an hour tops but I was there for 2 hours. An hour was pictures and X-rays. I felt like I just wanted to walk out, I stayed because the care team was excellent.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We appreciate you for sharing your honest feedback as we strive to improve the experience of our patients. Thank you for your kind words in regards to our team.

Heba Leonard 1 year ago

Fantastic experience: This place is awesome I had the best cleaning ever!! Jeanine the hygienist is absolutely the best hygienist ever!! She is very gentle and friendly!! Eddy is very friendly!! And Judy the front desk is very friendly and professional as well!! Best experience ever!!!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you Heba, we are so happy to hear that you were well cared for at your appointment with us, we look forward to your next visit!

Mia Ybarra 1 year ago

Fantastic experience: I came into Huebner Smiles with so much anxiety and from the moment I walked it they made me feel so comfortable I got a crown and felt nothing in the process absolutely blessed to have found such a great dental place. ❤️

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We love to hear things like this! Thank you Mia!

Belen Vara 1 year ago

Fantastic experience: I've been here a few times for dental work now. Even a surgery! Healing really well and I enjoy the fun and dedicated staff here. Happy to have a new dental home

Black October 1 year ago

Fantastic experience: My experience here at Huebner Smiles in Vance Jackson was great. Got me in efficiently, and smooth. They were kind and professional. I highly recommend this no any nearby inquiries.

Erica Martinez 1 year ago

Fantastic experience: Zahra and Eddy were both very sweet and amazing during my visit today. Got my cleaning and didn’t feel any pain or discomfort at all thankfully as I have experienced in other places before but these two definitely helped make me feel comfortable!

kendra emamali 1 year ago

Fantastic experience: I've been a patient at Huebner Smiles since 2017 when they opened. My family and I have always received great service. The staff is professional, the office is clean and we love it! Thank you Zahra for taking care of me and my boys today. Once again, you all have done an excellent job. See you guys in 6 month!!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for having the trust and confidence in us to serve and care for you and your family! We consider our patients apart of our family as well. See you in 6months. We appreciate the amazing review.

Valeria Serenil 1 year ago

Fantastic experience: Amazing staff! Zahra the dental hygienist was so great! As someone who gets really bad dental anxiety, she made the process so comfortable!

Samantha Harty 1 year ago

Fantastic experience: My dental hygienist, Zahra was absolutely wonderful. She made sure I was comfortable the entire time during my cleaning, asking if I was in any pain or discomfort. I would definitely recommend Huebner Smiles!

Larico Burchett 1 year ago

Fantastic experience: It was once again an absolute pleasure coming to see Dr. Walker today. Your good looks and positive energy always bring out a smile for me, which makes the process that much easier. The staff is always courteous and professional with any issues that may arise. Thank you for being such a great dentist office.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your kind review! We appreciate you.

Jeremy Lopez 1 year ago

Fantastic experience: My dental hygienist, Zahra, was wonderful!! She kept me informed every step of the way, and made sure I was comfortable throughout the entire cleaning process. Thank you!! :)

Clarissa Ramirez 1 year ago

Fantastic experience: Went for a deep cleaning today, the dental hygienist Zahra was amazing. The process was Quick and honestly pretty much pain free. Highly! Recommended

Adam Meledeo 1 year ago

Fantastic experience: Zahra was my hygienist. She was so gentle and made the cleaning so easy and painless! My cleaning was quick, and my exam was thorough. I love Huebner Smiles.

Damaris Esquivel 1 year ago

Fantastic experience: I came in wanting to get my dental home and I found it. George Ramirez was a wonderful assistant and he made me feel so comfortable with my care. Definitely have to recommend people to check them out!

Stephanie Byrom 1 year ago

Fantastic experience: Been a patient here for 5 years and it’s always a pleasant, friendly, and great experience. George was very helpful today and made my visit more calming with the pre dentist nerves :)

Connie Rivera 1 year ago

Fantastic experience: I am a fairly new patient with Huebner Smiles and am pleased thus far with all their services. Deep cleanings, crowns and routine hygiene visits have all been pleasant. They are very accommodating and eager to please.

Richard Ibarra 1 year ago

Fantastic experience: The experience was Great. I was able to get some water. On top of that they serve coffee and tea. There’s discount options available as well. I got to meet the manager and staff before I left and everyone was smooth and cool. Until next time Huebner Smiles!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We are happy you had a Great experience. We look forward to seeing you again. We appreciate you choosing us!

cameron harris 1 year ago

Fantastic experience: Had a wonder experience with the hygienist Zahra. She was supportive , comforting and considerate! Would highly recommend coming to see her.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We are happy you had a Great experience. We look forward to seeing you again. We appreciate you choosing us!

Jose Alfaro 1 year ago

Fantastic experience: Has always been a 5 star experience here. The staff are always friendly and do their best to make it a pain free experience. My hygenist today, Zahra, was as friendly as ever. Everyone I interacted with was nice, I'm just terrible with names and her's was the only I managed to note. While I of course don't wish to be back sooner than I have to, it's nice not dreading going to the dentist. Easy 5/5

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We are so happy you had a great experience. We love our patients!!

Harmony Pardo 1 year ago

Negative experience: So initially I told them how nervous I was and that I had some trauma surrounding dental treatments. When the hygienist came in to do my exam he made me feel absolutely horrible about my smile, telling me that “no one wants to sit next to the girl with bad hygiene”. Granted, I do need some work done and a deep clean, I’ll admit it, but to make me feel like no one wants to be next to me was a new one from a dentist. So he suggests a deep clean with laser and medication. I am not insured so they were trying to charge me over $1200. Absolutely not, in this economy?! So we opted out of the laser and just scheduled a “deep clean”(there was not even toothpaste involved in this procedure, so I’m not sure why they call it a cleaning) The appointment day comes and the dental assistant walks me back and I let her know how nervous I am again and she assures me she will numb me and it won’t be bad. She puts the numbing gel on my gums and then goes to the computer to put on a movie. Well, she never pressed PLAY. And my gums never got numb either. The entire time the hygienist was scrapping at my gums I could feel everything. he never asked me once if I was okay. I was screaming on the inside. It was the worst pain I’ve ever felt and truly more traumatic than anything I’ve ever experienced at a dentist. And the whole time I’m looking at the title page of Disney plus with tears running down my face. Do not come here for a comforting experience because you will be severely dissatisfied. It’s upsetting that I have to even go back for a follow up honestly. Update: NO ONE reached out to me to resolve the issue. Do not believe the replies.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hello Harmony, I did reach out to you yesterday, I left you a voice message and spoke with someone at your home number about some changes that have been made in office since your visit as well as trying to resolve your experience with us. We appreciate your feedback and apologize for the delay in contact. If you would please return my call at your earliest convenience, we would like to take the opportunity to discuss further how to make this right and make your patient experience better.

Marco Hinojosa 1 year ago

Negative experience: I’ve been coming here for years and sadly have seen it gotten to a point where I’ll be looking for another dentist. My last few cleanings have been inconsistent with services offered and the recommended follow ups. The new staff always seem annoyed and rushed when I visit, and are very unprofessional with side comments and inappropriate conversations. The rooms and instruments also look dirty with noticeable marks on the tools, walls, and half broken tvs. Before COVID, this was the dentist I recommended to all my friends and family, but now I’ll be telling everyone to look elsewhere.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Marco! Our philosophy is that feedback is a gift and an opportunity to make things better, we are truly thankful for this honest review. We have since taken this under much consideration and have since addressed not only the concerns with staff but the facility as well! Please give us a call at 210-568-9800 we would love to speak to you and see how we can retain you as our patient and provide a better experience at your next visit.

Shawna Coberly-Krepps 1 year ago

Fantastic experience: My daughter needed an emergency appointment over the weekend and they got us in fast even as new patients. Everyone was super friendly and knowledgeable and they were quick and gentle. Thank you everyone for all you did to get her in right away.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review. We are so happy that you and your daughter had a great experience. We love our patients!

jackie chavez 1 year ago

Fantastic experience: Super friendly staff, they really took the time to go over everything with me. Their patients and understanding was incredible. Thank you for making me feel comfortable.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review. We are so happy you felt comfortable. We love our patients!

Brandon King 1 year ago

Negative experience: I have been coming to Huebner Smiles for almost 5 years and only bc the hygienist and Doctors are very nice. The issue is run into is the office management. Today I went in for a cleaning and the Dr explained what needed to be done. I get the amount it was a little higher than I expect but no problem. The lady the desk took her time and explained everything she was nice. Only to call me back the price tripled. Legit went from $1k to $3k in a matter of minutes. Now if this same issue hadn’t of happened a few years ago I would say it was isolated. But no I don’t trust these people at all. I would think twice before going here.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Brandon. Thank you for this review. We never want to lose a long term patient and would like to discuss this further with you. I have spoken with your Dr. about your treatment plan and your patient experience. We appreciate your feedback and would like to take the opportunity for our management and doctor to make things right in this situation. Please give us a call at 210-568-9800.

Caitlin Trinidad 1 year ago

Fantastic experience: Stephanie and Dr. Lopez took the absolute best care of me! They were so kind and flexible with me and my busy schedule and made a visit to the dentists office way more comfortable than I’d ever experienced!

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We are happy you had a Great experience. We look forward to seeing you again. We appreciate you choosing us!

Lace L 1 year ago

Negative experience: They reschedule all the appointments. They tried to force me to get a deep cleaning and then didn't even do a regular cleaning completely wasting my time. Something has changed at this location. I used to like it but I will not be going back.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Hi Lace! Thank you for your feedback. I am sorry that we did not meet your needs at your last dental visit. This is not our standard of care for patients and I would like to rectify this situation. I did leave you a voicemail just now, and hope to hear back from you soon. We look forward to the opportunity to regain your trust as our patient and to make things right.

Jenny Vasquez 1 year ago

Fantastic experience: Loved it. Loved the clean and friendly environment. Everyone was so kind and efficient. My dentist Dr. Virginia Lopez was amazing! Went for extractions and will definitely be back. Jacob Medrano RDA was also great.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We love this feedback and look forward to seeing you again. Thank you! We love our patients!!

Adrienne Fernandez 1 year ago

Fantastic experience: I am not a fan of going to the dentist AT ALL but this place was amazing. I had a toothache with a pain level of 8/10 and had a same day appointment booked immediately. Every staff member I interacted with was super sweet and all of my questions were answered. This was my first time meeting Dr. Truong and he explained everything and really made me feel comfortable. The dentist office has always been a scary place for me but everyone here was great. Thank you so much to the front desk staff especially for explaining all the financing options too!! I’ll absolutely be back :)

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We are so happy you had a great experience. We look forward to seeing you again! Thank you.

Emily Sanders 1 year ago

Fantastic experience: I’ve never had a cavity in my life, but when I moved to Texas I was told that I have 5 cavities from another dentist office. I then made an appointment at Huebner Smiles Dentistry to check if the other dentist was right or just trying to get my money. They told me I have no cavities here and did a very thorough cleaning. Honesty is key when it comes to dentist offices! Very little wait time, as well.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

We strive to be transparent with our patients and are happy that we were able to build this trust with you at your appointment. Thank you for choosing Huebner Smiles for your dental needs. We look forward to seeing you again!

Jenny Perez 1 year ago

Negative experience: Not clean , there was hair on the ground and doesn’t even look like they mop , the chair I sat in was like brown from other people sitting in it . The walls were gross, doesn’t even look like they cleaned anything. The front desk lady wasn’t very happy. They put a horror movie on with people getting stabbed and blood and stuff didn’t even ask if I was okay with that. I sat and waited for a dentist to come in , she never did so they rescheduled me. They couldn’t get their X-ray machine to work. I came in 10:20 didn’t leave till 12. I didn’t even see a dentist. Waste of time. Won’t be going back!! Zero stars if I could.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Our philosophy is that feedback is a gift and an opportunity to make things better, we are truly thankful for this honest review. We have since taken this under much consideration and have since addressed not only the concerns with staff but the facility as well! Please give us a call at 210-568-9800 we would love to speak to you and see how we can resolve this matter and retain you as our patient and provide a better experience at your next visit.

Deb Montalvo 1 year ago

Fantastic experience: Very nice dental experience, everyone here is very kind and know their stuff… Looking forward to returning and working with them more. I really like Dr. Patel a lot.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We appreciate your feedback and are looking forward to continuing to serve your dental needs!

Zach Z 1 year ago

Fantastic experience: Great experience dentists and assistant was very supportive. I have not been to the dentists in a while and they made me feel welcomed I went to a dentist prior and they were set on removing the tooth. The dentist here did Everything they can to save my tooth. Laid out my options easy and affordable payments got my tooth fixed within 2 days. Top of the line technology top of the line support top of the service. From the receptionist to the dentist hands down my new dentist

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for your review! We love your feedback and are looking forward to continuing to serve your dental needs!

Lunden Myers 1 year ago

Negative experience: This was my first time here, and I sat in the dentist chair for about two hours, and only had two x-rays done. I had no cleaning when that was the whole purpose of me coming in today because the hygienist was out. I called ahead and asked if I was going to have to pay anything, any deductible, and I was told that I wasn’t. Then they tried to get me to do a deep cleaning and take all kinds of medicine for $800 out of pocket and then tell me that I owe $50 for today’s x-rays when I didn’t even get the cleaning that I needed. Not satisfied with today’s appointment. People were very sweet, just terrible service.

Michelle Garoutte 1 year ago

Fantastic experience: I found Huebner Smiles thru a random Internet search. Between the staff, hygienist and Dr Bustos, my experiences have been AMAZING! The staff are inviting and helpful. The hygienist was comforting and understanding, especially about concerns when I needed three teeth pulled. I was nervous about the pain and she made sure I was comfortable through the procedure. Dr Bustos provided quick and painless extractions and filling. The most pain I felt was the pinch of the needle administering the sedation. After, I was sent home with clear instructions, a great care package and prescriptions. I didn't even need the prescriptions. Days later, I had no swelling and no pain. I brag about Dr Bustos's skills to anyone who needs a dentist. I actually look forward to my next visit.

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

Thank you for taking the time to share your experience with others. We are happy to hear you we exceeded your expectations.

Cliff Brown 1 year ago

Fantastic experience: Had to thank my wife for making this appointment.. I've never really been to a dentist that I enjoyed. That changed today, the kindness, the way the process was explained, mostly just the way I was treated .. nothing but thanks.. the core values you have on the waiting room wall. You definitely lived up to them..

Huebner Smiles Dentistry and Orthodontics
Huebner Smiles Dentistry and Orthodontics

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