Dental Depot
Information about Dental Depot
73162, Oklahoma City
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: 8h-14h
Dental Depot's dentist office in NW OKC, near W. Hefner and N. Rockwell, offers trusted, affordable dental care in a welcoming, family-friendly setting. Led by siblings Dr. Rand and Dr. Khalid Alzubi, our doctor-owned dental practice delivers personalized treatment that stands apart from corporate offices. We provide a full range of services, including teeth cleanings, dental exams, oral surgery, and more—with flexible scheduling, Saturday appointments, and the ability to treat your whole family at once. At Dental Depot, we make quality care convenient, compassionate, and cost-effective.
Our comment from Best Dentists Club about Dental Depot:
Dental Depot is a highly regarded dental practice known for its friendly and professional staff. Customers consistently praise the attentive and caring nature of the team, helping to create a welcoming atmosphere that puts patients at ease. Many reviews highlight the knowledgeable staff, particularly praising Dr. Khalid Alzubi for his gentle approach and thorough explanations regarding dental procedures.
Here are some key highlights about Dental Depot:
- Warm and inviting environment created by the friendly staff.
- Professional and timely services that prioritize patient comfort.
- Thorough examinations and detailed explanations of treatment options.
- Highly rated by families, especially for their ability to handle children's dental needs with care and patience.
- A clean and well-maintained facility that enhances the overall patient experience.
Overall, Dental Depot has built a reputation for providing quality dental care while ensuring that every visit is a positive experience for all patients.
Services and Treatments
Dental Depot: Reviews
Positive experience: They couldn't help my problem mainly because my guns swelled up so bad I couldn't open my mouth.
Fantastic experience: I’ve been so so happy with the professional team and care ..they take time to talk with you and explain what’s going on .. I am very appreciative
We're glad to hear that you're happy with our professional team and care! We appreciate your understanding during your last visit and we're excited for you to see the great results soon!
Fantastic experience: The Dentist & staff was very attentive & professional, really appreciate their work on my teeth!
Positive experience: Wonderful building and staff and facilities. I would recommend to anyone looking for a new dentist.
Fantastic experience: Went in for a cleaning the facility was clean, staff was kind, the Hygienist Jenny took really good care of me and talked with me through the visit which made me really comfortable, Dr Acquaviva came in and did my exam and went over some helpful things gave me plenty of time to ask him questions. Thank you guys for the time and positive experience
Fantastic experience: WHEN I TELL U KARLA AND DR SOMMORE FIXED ME!!!! Omg if u need on the spot professional excellence from a dentist COME HOME to Dental Depot!!!!
Fantastic experience: I love how they get you in and out and how they are all friendly and supportive with you like they love hearing your feedback on something that they did so I’ll would truly appreciate them and I will also highly recommend them to anyone I know 10/10
We're so glad you had a positive experience, Alexandra! Thank you for recommending us! We look forward to helping you achieve the smile you’ve always wanted.
Fantastic experience: Always have good experience with this company.
Fantastic experience: Extremely friendly staff who explained everything step by step.
Fantastic experience: Always fist class Love D D
Fantastic experience: I had questions concerning the option of a crown. My consultation went well and I'm satisfied with my results.
Thanks so much for taking the time to leave us a review!
Fantastic experience: My insurance changed and I am new to dental Depot. I was very pleased with my first appointment to get my teeth cleaned.
Fantastic experience: Great visit to get my teeth cleaned!
Fantastic experience: Tammy was very knowledgeable staff was nice and professional will recommend to all
Fantastic experience: Well nice people very good service
Fantastic experience: Great experience, x-rays went smooth, cleaning was quick and painless (even though she found some bad spots) Dentist was friendly and thorough. Overall a great experience. I would recommend.
We appreciate your feedback and apologize for any discomfort caused during your visit. Thank you for sharing your experience with us.
Fantastic experience: From the moment you walk in the door, you are greeted with smiles. The dental tech and hygienist were very friendly. Dr.Rand never disappoints on how wonderful she is!
Fantastic experience: Very nice staff and doctors,Awesome with My kids and Myself.
Negative experience: I had to wait over an hour to be seen, we weren't even getting work done, dentist only spent 5 minutes with us after all that time just sitting there with no updates.
Amber, I’m sorry to hear about your experience and the long wait time you encountered. Your feedback is important to us, and we strive to improve our services. If you'd like to discuss this further, please reach out to our office manager, Kori, at 405-722-0123 to discuss your experience.
Fantastic experience: The visit was great. I was very pleased with the service that I received.
Thank you, Jeffery, for your wonderful feedback! We're so glad to hear you had a great visit and appreciated the service. Your satisfaction means a lot to us!
Fantastic experience: Thank you for a job well done. See you on my next appointment.
Negative experience: Routine cleanings take at least an hour of your day, but the actual time the hygienist spends cleaning your teeth is typically only 5–8 minutes. Each visit usually involves a 10–15-minute wait for the dentist, since they juggle multiple patients at once and book overlapping appointments. Expect to be contacted repeatedly via texts, emails, and phone calls pushing for rescheduling or reminding you of “overdue” cleanings. Overall, it feels like profit comes before patient care.
Thank you for sharing your experience. We understand how frustrating it can be to feel like your time isn't being valued and that communication can be overwhelming. We strive to provide the best care possible and appreciate your feedback as it helps us improve our processes. If you would like assistance or to further discuss your concerns, please contact our office manager, Kori, at 405-722-0123. Thank you.
Fantastic experience: Exceptional dental care provider + staff very knowledgeable about insurance coverage etc.
Thank you for your kind words about our team and their expertise. We appreciate your support and are glad you had a great experience.
Fantastic experience: Awesome patient service. Gentle, caring, kind, and courteous.
Thank you for your kind words about our service. We're so glad you felt the gentleness and care from our team!
Negative experience: Came to get my temporary crowns put back on after an accident & they didn’t even last 12 hours before they popped back off. The DA was constantly drilling the temporary & couldn’t get it to fit (after at least 5 tries) & had the get the Dr.. I am very displeased with my service & will not be returning to this location as the DA’s do not seem educated enough to be in people’s mouths.
We understand how upsetting your recovery must have been. Please accept our apologies. We want to address your concerns and work towards a resolution. Please contact our office manager, Kori, at 405-722-0123 to discuss this further.
Positive experience: The assistants are some of the best people I have met they are very knowledgeable and hands on doctors should reward them for helping them with their business Zack up front is totally amazing always have a smile on his face and is very professional and pleasant Treasa
Treasa, we truly appreciate your kind words about our front office and dental assistants! Thank you for recognizing their hard work and dedication, and thank you for choosing Dental Depot!
Fantastic experience: Absolutely amazing with kids I took my 6 year old in for emergency pain and they got her in same day and got her in and out with it a problem definitely will be bringing the whole family
Thank you! We appreciate your kind words and are glad to hear that your kiddo had a positive experience with us. We look forward to welcoming your whole family in the future!
Negative experience: Staff is nice and friendly. The complaint I have is that my mouth hurts longer after I leave. I had a crown prep and my mouth still hurts really bad and I had this done on Thursday. I have been gargling with warm salt water and taking Tylenol every day. It was the same when I had a root canal my mouth hurt for 2 weeks. It’s like they gave me to many shots or something. I have been to a lot of dentist and have never experienced this before
We understand how upsetting your recovery must have been. Please accept our apologies. We want to address your concerns and work towards a resolution. Please contact our office manager, Kori, at 405-722-0123 to discuss this further.
Fantastic experience: Very kind staff and Dr's. Was willing to work with me & show me different options and payment plans.
Thank you for your kind words about our staff and their willingness to assist you. We truly appreciate your feedback!
Fantastic experience: Everyone was very courteous and helpful. Thank you for answering my questions!
Thank you for your kind words about our courteous and helpful team. We appreciate your feedback and are glad we could assist you!
Fantastic experience: The staff is young, educated and very friendly, I love it there.
Thank you! We're so glad to hear you love our friendly and educated team. Your support means a lot to us!
Fantastic experience: My first experience was wonderful. They have a clean, inviting facility and the checkin process was very easy and I didn’t have to wait long at all. Dr Khalid Abuzi was so nice and his sweet assistant was really fun and friendly. I am having some work done soon so I will review again afterwards. But so far I am more than happy.
We're delighted you had a wonderful first experience! Thank you for sharing your positive feedback. Looking forward to your next visit!
Fantastic experience: Great doctors and staff. Always made me comfortable.
Thank you! We're grateful for your kind words about our doctors and staff, and we're glad to hear you felt comfortable with us.
Fantastic experience: Very nice and I feel comfortable talking to all the staff, and get in and out in a timely fashion.
Thank you for your kind words about staff! We're glad you had a great experience and agree that it's great to get in and out in a timely fashion!
Fantastic experience: All the ladies that helped me were so nice!! They had a place for the kids to sit and were just really good at their jobs, which helped my nerves.
Thank you! We're so glad to hear that our team made you feel comfortable and that the kids had a space to relax. Your kind words mean a lot to us!
Fantastic experience: Have always had great experiences here. The staff is very friendly and great at helping you feel more comfortable. Love the new staff here!
Thank you! We're so glad to hear you've had great experiences with us and appreciate your kind words about our friendly staff. We look forward to seeing you again soon!
Positive experience: The staff was friendly, and caring. The doctor was knowledgeable and explained well. They made a bad situation better with their understanding and non-judgemental attitude.
Thank you for your kind words about our friendly staff and knowledgeable doctor. We appreciate your feedback and are glad we could help make your experience better.
Fantastic experience: Zack is the best at the desk great customer service every time I come there. Everyone there is very nice and great. The lady that did my shot was very good said she been doing it for 24 yrs I love you guys
Thank you! We're so glad to hear you had a great experience with our team. Your kind words mean a lot to us!
Fantastic experience: My first time at the Depot and it went very well . I loved that fact that I had a long term tech working on me gave me great relief. She was very helpful as all the rest were too but she did extend a little more help as I was unaware of a problem with a pocket I had in the back of my tooth that needed a little bite more attention. She took care of it a gave me guidance on what to do when I returned home . Very detailed I. She also turned the train on for me too . Two thumbs up
Thank you for sharing your positive experience at the Depot, Toni! We appreciate your feedback and are glad to hear that our team provided you with excellent care and guidance during your visit. Your satisfaction is our priority!
Fantastic experience: I feel like they were so friendly. They were also very nice.
Thank you for the excellent review!
Positive experience: Quickly cleaned my teeth and sent home. I had x rays done and checked by a dentist and was asked if I had any teeth complaints. I’m blessed to have healthy teeth, so this is a nice cheaper place close to my home to get dental work every 6 months. They do make you fill out paperwork every time due to the fact jobs change so much but I understand that and cannot complain. It reminds me to appreciate that I have the insurance to do this with.
Thank you for sharing your positive experience and for your understanding regarding the paperwork process. We’re glad you found our location convenient for your dental needs.
Positive experience: Staff is great, but the dentist is chronicle late for appointments. This last time was almost 45 minutes. My time is valuable too.
Thank you for sharing your feedback. We're sorry to hear about the long wait time. If you would like to speak with our office manager, Kori, about your concerns, she can be reached directly at 405-722-0123. Thank you.
Negative experience: Everyone is friendly however I sat in the chair for an hour and a half for about 10 minutes worth of work waiting for the hygienist and then the dentist himself. Thought maybe this was a one off but this is my second visit where I experienced long wait times.
We appreciate your feedback and are committed to improving your experience as a valued patient. We're sorry to hear about the long wait times during your appointments. If you would like to speak with our office manager, Kori, about your concerns, she can be reached directly at 405-722-0123. Thank you.
Fantastic experience: Smooth, easy checkup and cleaning. The whole staff is pleasant , professional , and makes going to the dentist no big deal. Recommend this place!
Thank you! We're glad to hear you had a smooth experience and appreciate your kind words about our staff. Your recommendation means a lot to us!
Fantastic experience: They are always so great! My family loves it here and we feel well taken care of by each member of the staff.
Fantastic experience: From the front desk to the nurses and the doctor, I was treated with the utmost respect and professionalism. I’m certainly glad I didn’t let some negative reviews influence me.
Thank you for your kind words, Teri! We're glad to hear you had a positive experience with our front desk, clinical staff and doctor, and we appreciate your feedback!
Negative experience: I had a very painful experience at Dental Depot during a deep cleaning. Four days after the procedure, my lower gums are still hurting badly. I feel like there is a hole in my gum and even my throat feels scraped and painful. I had to rely on constant pain medicine for days just to manage it. Yesterday, I had another quadrant cleaned at a different dental office, and the difference was unbelievable — the procedure there was much more gentle, and I barely needed any pain medicine afterward. I also reached out to Dental Depot by email and text to express my concerns and to ask about a refund, but they were slow to respond and eventually said they could not offer one. While the hygienist seemed kind and said she felt bad seeing me in pain, the overall experience was extremely rough, painful, and left me feeling very hurt and unsupported. I hope Dental Depot seriously improves both their treatment gentleness and their after-care communication for future patients.
We're sorry to hear that you're unhappy with your experience. Your feedback is valuable to us and we'd like to have the opportunity to address your concerns. Please contact our office manager, Kori, at 405-722-0123 to discuss.
Fantastic experience: Always such a pleasure to go here. All the staff are friendly and so nice. They make her feel comfortable and she's always happy after her treatment. Thanks to the staff
Thank you for your kind words! We're so glad you feel comfortable and happy after your treatments, and we'll make sure to pass along your appreciation to staff.
Fantastic experience: The doctors and techs were friendly and I was pleased with their work. I have more appointments it's not over. I'll be seeing May 1st four pm ;-)
Thank you! We're glad to hear that you had a positive experience with our friendly team and we look forward to seeing you again soon!
Fantastic experience: Best dentist experience ever. Do not hesitate to try them out folks.
Thank you for your 5-star review!
Fantastic experience: Everyone was so nice & friendly to my children , it was their first time going & they made the experience so pleasant. And it was quick , definitely recommend this location.
Thank you! We're so glad to hear that our team made your children's first visit a pleasant one and that you found the experience quick. We appreciate your recommendation!
Fantastic experience: Always a good experience at the location off Hefner. Love the dentist there.
Your kind words mean a lot to our team, and we appreciate your feedback!
Fantastic experience: Kind and friendly people, and do a great teeth cleaning.
Thank you for sharing! We appreciate you leaving us a 5-star review.
Fantastic experience: Always a wonderful experience. A special shout out to my hygienist, Journey! She was very nice, professional, thorough and helpful!
Fantastic experience: When I was at Dental Depot it was great. Everyone is very nice & Jenny Hales didn't make me feel bad about my teeth & not scared to show her my teeth. She really will help you get your teeth better & let you know what you can do to help your teeth.
Thank you for the 5-star rating, Aleesha!
Fantastic experience: This location in NW OKC was fantastic! They were able to get us in last minute on a Saturday for my 5 year old with a broken tooth. They did X-rays which other locations hadn’t and found cavities a different location had missed. They were thorough and kind the whole time. The staff was so friendly and knowledgeable. My 5 year old loved them.
Fantastic experience: I enjoyed my experience at this specific location, I’ve been to a few different ones and felt very uncomfortable but I loved the staff at this location
Positive experience: Friendly staff and was treated well for my first dental visit. I have recently moved to Oklahoma City and plan to continue to utilize their facility and dental services.
Thank you for your kind words. We appreciate your feedback and your 5-star review!
Fantastic experience: It was a really great visit. They saw i was very nervous.They helped me calm down.They got me in quick. Friendly and welcoming staff.
Thanks, we are so glad to hear about your experience!
Fantastic experience: I am always taken very good care of and up to date on what needs to be done.
Fantastic experience: Called with out having an appointment to get in that day and they were able to get me in.
Fantastic experience: Dr.Alzubi and staff were excellent as always. The quality of work and calm, pleasant atmosphere puts me at ease. Thank you!
Fantastic experience: Great job on the cleaning. A+ For the education given re teeth health and gum health
Fantastic experience: Great friendly staff. They always give great options on treatment if needed.
Fantastic experience: I've been in a depressed state for a while it was a while before I got my teeth cleaned the dentist I had was so gentle but so great about making sure my teeth we're great I feel so much better I have surge in confidence
Fantastic experience: Loved the place,the staff was Awesom,can't wait to get my new teeth.
Fantastic experience: We had a really great experience The Dentist was so sweet and extremely patient with my son.
Fantastic experience: I hadn’t been to the dentist in over 10 years because of extreme anxiety. I had a tooth that was so bad that it needed to be extracted as the pain was unbearable. I told the staff that I was very nervous and they comforted me. Even the numbing injections I was being coached theough so it wasn’t terrible. When it came time for Dr. Khalid to extract my tooth I thought he was just checking on the numbness because I didn’t feel a thing! The tooth was out in just a few seconds. I’ve already scheduled my next appointment for fillings and after that will be committed to a consistent cleaning schedule.
Fantastic experience: Best experience I've ever had . My anxiety was lowered because everyone was patient with me
Fantastic experience: Dental Depot has taken great care of me. When I needed a root canal, I was sent out to a specialist from another dentist. Of courses that was going to be an arm and leg! Then a friend told me to check out Dental Depot. They were able to get me in the next day, did the procedure with no problems! Anyway a little more and here fixes along the way, BUT, they just finished a 2 implant/3 unit bridge and I can not tell you how happy I am with this!! The color, the shape, and just how it feels is really amazing! The staff at Hefner and Rockwell are amazing and the Dr knows what he is doing! I am 100% on board with Dental Depot as my provider from here on out!! Major Kuddos!!
Thank you for sharing your positive experience with us! We're thrilled to hear that you are pleased with the outcome of your dental work at Dental Depot. We truly appreciate your kind words and look forward to continuing to provide you with excellent care in the future!
Fantastic experience: My experience was awesome and I will continue to go to them for my dental issues
Negative experience: Dense front staff who doesn’t know much or anything about insurance policies. Reading is also a struggle, hence why they usually have next day availability.
Thank you for sharing your feedback. If you'd like to share details about your experience, please contact our office manager, Kori, at 405-722-0123. Thank you!
Fantastic experience: Dr Rand & her staff were very kind & helpful with my situation. The assistant that worked with me was sweet & soft spoken. I wish I would’ve remembered her name. She was VERY GOOD & has a GREAT bedside manner❣️ Thank you ladies for taking care of me.
Positive experience: They are very efficient, I have never had to wait more than a few minutes. They always do a good job on my cleaning.
Thank you for sharing! We appreciate you leaving us a 4-star review.
Negative experience: I recently was told that I NEED a root canal . I was skeptical because I truly didn’t understand what that meant . Everyone was like rushing around ., bringing me papers to sign and what not. I went the second time for another root canal . Same thing . My questions with other concerns went unanswered., like the gum balls on my gums and jaw popping. The main concern was payment . I wasn’t advise about aftercare . I’m in pain still and don’t have any ideal as what to do to stop the pain. Very painful to eat
Thank you for sharing your experience with us! We're delighted to hear that our team took great care of you and addressed all your concerns.
Fantastic experience: Dr. Khalid ALzubi and his team are amazing! From the warm welcome to the expert care, every visit is seamless and stress-free. Dr. Khalid Alzubi is professional, gentle, and explains everything clearly, while the assistants are attentive and kind. I always feel well cared for—highly recommend!”
Negative experience: Had a horrible experience with a family member for a cavity fill. The people doing the shots as well as the dental procedure were rough. Afterwards the person was in so much pain and have never had issues before. They also didn’t clean his teeth very well considering it’s been less than 6 months and the teeth look dirty. They run people through so quick in and out to get money. They don’t think about people they think about the amount of people and money. If you wanted to be treated like a number then this is a place for you.
We apologize for your experience and understand how frustrating it must have been for both you and your family member. We strive to provide quality care and are disappointed to hear that we fell short in this instance. We'd like to encourage you to reach out to our office manager, AJ, at 405-591-3123 so we can address your concerns more thoroughly. Thank you for bringing this to our attention.
Fantastic experience: Everything was great. From the receptionist to the assistants to the dentist …my needs were met in a professional and courteous manner.
Thank you for the 5-star rating, Edward Story!
Fantastic experience: I have always liked and used Dental Depot since before it became this huge corporation. The staff and dentist at the N Rockwell and Hefner OKC branch are friendly, helpful, and have been very supportive. Angel and the dentist (sorry I forgot your name, I’ll do better) are rock stars.
Fantastic experience: I had a broken tooth on Christmas Eve and they were able to squeeze me in same day within two hours of my call. Great staff, great experience. Thank you.
Thanks, we are glad to hear about your great experience!
Fantastic experience: Update update** i do love this place. Update**My dentist moved away but my new dentist is as good and wonderful. I can't wait for my next appointment!! I really love the entire crew here, professional, friendly and my dentist didn't hurt me at all!!!!!
Thank you so much for your kind words! We're grateful for your support and glad to hear that your experience with our team has been positive.
Fantastic experience: The staff is really great, and efficient. Love them and will continue to keep going to them. They go above and beyond to try to give you that perfect smile.
Thank you for your wonderful feedback! We're so glad to hear that our team is making a positive impact on your experience and helping you achieve your perfect smile.
Fantastic experience: I’ve been a Patient forever at your location and the continuous, professionalism sincerity friendship, always impressive. I would go nowhere else.
Thank you so much for the 5-star rating! We appreciate your support.
Fantastic experience: Dental Depot Hefner is awesome! The Doctor is very thorough and he spent a lot of time with me explaining what my new bridge would be. Angel is the absolute best assistant equally as thorough as the doctor. She is very personable and so polite and respectful to all coworkers. Great experience!
Thank you! We're so glad to hear you had a great experience with our dentist and that Angel made a positive impression as well. Your feedback means a lot to us!
Fantastic experience: No waiting around, my appt for teeth cleaning, biyearly, was right on time. My teeth were cleaned and I left feeling good about my visit. The Depot is a great place for making sure your teeth are well cared for. I would recommend them highly. FIVE STARS.
Thank you for your wonderful review! We're so glad to hear your appointment went smoothly and that you left feeling great. Your recommendation means a lot to us!
Positive experience: I had a 1230 appointment but had to reschedule due to an emergency so I called 2 hours prior to let them know. I rescheduled with no issues. Two hours later I received a call from a male employee who asked “are you going to show up for your appointment “ in a less than friendly tone. I explained that I had called prior to reschedule and was on the cancellation list for an earlier appointment. He then RUDELY hung up the phone. I’ve had some time to reflect on the call and would love to be able to respond with some rudeness of my own because though it’s probably not the right thing to do it’s who I am. Aside from this unfortunate incident I’m cool with DD. I guess like everywhere in the world else the right hand has no clue what the left hand is doing - they don’t communicate!!!!!!!!!!
We appreciate you taking the time to share your experience and we sincerely apologize for the frustration you encountered during your rescheduling and the subsequent call. It’s important to us that our communication is clear and respectful, and I understand how disappointing it must have been to feel dismissed. If you would like to discuss this further or need assistance, please feel free to reach out via text or call. Thank you.
Negative experience: I, unfortunately, do not have a positive review. My husband has heart disease and has been experiencing pain, so I made him an appointment to get checked out. He has been to this location numerous times so I figured they would care enough to help me find out what'sgoing on with my husband. His previous physician no longer works there, and he agreed to be seen by a new physician. They told him he could get a cleaning in February?!? He has heart disease! I'm in serious disbelief that we have to find another dentist due to the fact that the entire staff, except for the receptionist, was ignorant to how serious oral care is for a person with heart disease and didn't offer any emergency services. I'm so confused. I suppose it may be the fact that it's a corporate type of establishment, as opposed to a dentist that actually cares. For the love of everything good on this planet! I am THOROUGHLY disappointed
We'd like to learn more about your rating. Please contact us by phone or text. Thank you!
Positive experience: They are always so nice and friendly but they clean my teeth so fast and my teeth never all feel real clean. I don’t feel like they do a very good job anytime they clean my teeth.
I understand how important it is to feel confident in the cleanliness of your teeth, and I'm sorry to hear that your experience didn't meet your expectations; we truly appreciate your feedback, and please feel free to reach out via text or call if you'd like to discuss this further.
Fantastic experience: The staff is excellent and doing a great job. I really like Dr. Khalid; he is very kind and highly professional.
Thank you, Ali, for your wonderful feedback; we're glad to hear you appreciate Dr. Khalid and our team's efforts!
Positive experience: Cleaning tech put me in a chair, lowered it back then left to assist in another appointment, even though this was my time. When she left she said she’d be back in a minute. It was 20 minutes. Obviously, I got out of the chair after about 10 as my head was laying lower than my body. I was just about to leave when she came back in. This was my first time there and if it weren’t for the dentist and hygienist, I would not be going back.
We're sorry to hear about the long wait time and will address this issue internally. Thank you for your kind words about our dentist and hygienist. We are happy to hear that you stayed and allowed us to serve you.
Negative experience: I would give 0 stars if that was possible. I had a root canal about a year ago, my crown has since then fallen off. Went to my regular dentist to get it put back on only to learn that not only did the crown not fit with the rest of my teeth sizes, the crown did not even fit over the remaining tooth from my root canal, AND THEY NEVER CEMENTED THE PERMANENT CROWN… So now I have to pay 100’s of more dollars to get a PROPERLY fitted, PROPERLY installed crown. I would never return to Dental Depot nor would I ever recommend anyone to them.
We're sorry to hear about your experience. Please contact us by phone or text so that we may be of assistance.
Negative experience: Slow, cleaning wasn't automatically scheduled with my first ever visit. Took 6-xrays so the dentist doesn't have to do any manual inspection so they can roll through customers. Sent me to the lobby once I was done and then recalled me to actually finish my cleaning. Most painful dentist trip I have ever had, hygienist scraped my gums repeatedly. Did not go back to my follow up filling appt and will not be going back.
We're sorry to hear about your experience and would like to learn more about your visit. Please contact us by phone or text so that we may be of assistance.
Fantastic experience: General cleaning appt. Excellent work! No problems. Really love improvements in X-ray eqp! So much easier than in past years! Rescheduling & checkout quick & easy.
Thanks for complimenting our innovative technology; it is a game changer. We look forward to providing you with excellent dental care. Thank you for choosing Dental Depot.
Fantastic experience: I had tooth pain over the weekend and Dental Depot was the only place I could find that was open so I ended up there. So glad I did! Everyone was so kind and welcoming. Dr. Rand put me at ease and is so down to earth and funny. I felt like my bestie was giving me a root canal! lol
Thank you, Laura, for your 5-star review!
Positive experience: Very friendly staff. No wait at all and cleaning was quick and painless. I have no complaints whatsoever. I will continue to go back. I have a crown that needs to be done soon so I will post following that procedure. So far so good!
Thank you for your kind words. We appreciate your feedback and your 4-star review!
Fantastic experience: Dr. Al-Zubi has been my dentist since around 2015 and has always provided excellent care. He listens to my concerns and is willing to give me different options regarding my care. Just yesterday he gave me two referrals to implant dentists because I’m not pleased with the way my top implants look. He is a very attentive and kind dentist and I highly recommend Dr. Al-Zubi and his staff. Thank you!
We're grateful for your kind words about our doctor and staff. Thank you for recommending Dental Depot!
Fantastic experience: Hi my name is Mike Smith and I had a fantastic time at the dentist office, and my dental assistant was the best , she made me feel so at ease, she is a wonderful person, and the dentist was very skilled and informative they both made me feel like I was the only patient there , I am very satisfied with the treatment plan that has been laid out for me, and I am excited to see the results,
Thank you for leaving a 5-star review! We look forward to providing you with excellent dental care. Thank you for choosing Dental Depot.
Fantastic experience: Absolutely had to leave a review! I have been struggling with dentists, medications, and pain for months! The medication causing an ER visit and then a specialist because these past dentists wouldn't listen to me and kept me on them too long. I needed a root canal plain and simple. I couldn't understand why I couldn't get the help I needed. I GOT IT HERE! I went in through an emergency visit just to have them extract a good tooth because I was in so much pain for so long and couldn't get a dentist to do a root canal. HERE they were so empathetic to my situation and and said there's no reason to pull it and we can get you out of pain TODAY!! I CRIED HAPPY TEARS! I was made fully aware of the procedure, the pain, what the end result would be. The dentist and all the assistance were just fantastic. I feel so blessed I was able to get to them! THANK YOU FOR HELPING ME IN MORE WAYS YOU COULD KNOW!!! I am next day pain free, I can start getting back to work, eating, stopping the health issues, and get my mental state healthy!! - a more that grateful patient ***only complaint would be the staff upon arrival. Not friendly at all.
Thank you for sharing your experience with us! We appreciate your feedback about the staff and will address this to ensure a better experience for all our patients.
Fantastic experience: I have a terrible phobia from a past dental experience, but the ladies Who worked with me were very comforting and very helpful. They really went above and beyond to offer solutions.
Jamie, we're grateful for your kind words and we're glad our team could provide you with comfort and support during your visit. Thank you for sharing your experience with us!
Negative experience: I honestly am still very upset about my visit yesterday. I went to take my 4 kiddos for 4 cleanings. My daughter had a very important project due at school that day and I needed to edit her paper. I planned on doing that while my girls got their teeth cleaned. I asked very nicely for the WiFi password but Zach at the front desk would not give it to me. 30 minutes past our first appointment time when we were still waiting in the waiting room I asked again very nicely basically begging because my hot spot wouldn’t connect to my Mac book and he said no I’m really sorry ma’am. Were you sorry Zach? Cuz I don’t think you were. Finally someone at the desk behind Zach’s said hold on Zach and she gave me the WiFi password. Zach seemed very annoyed that she gave it to me. COMPLETELY RIDICULOUS THAT THEY DIDNT WANT TO ME USE THE WIFI WHEN I WAS PLANNING ON BEING THERE 4 hours!!!! There’s no telling how much our insurance paid for those cleanings yesterday and yet they can’t let patients have access to the WiFi? We didn’t see the same dentist we saw the time before and the female dentist told me all of my girls had multiple cavities that they didn’t have 6 months ago that the last dentist didn’t mention. My girls take amazing care of their teeth so that’s a little suspicious to me. We will be getting a second opinion and thanks to Zach’s attitude we won’t be coming back!
Thank you for sharing your experience with our front office staff. We understand your frustration and will address this issue internally. Feel free to reach out for further assistance.
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