Farrow Parkway Dental Care
Information about Farrow Parkway Dental Care
29577, Myrtle Beach
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Farrow Parkway Dental Care offers comprehensive dental care to patients of all ages in Myrtle Beach, SC. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Farrow Parkway Dental Care:
Farrow Parkway Dental Care is a highly regarded dental practice known for its friendly and professional staff. Patients have consistently praised the warm atmosphere of the office, with many noting the helpfulness and kindness of the team. The dental services provided are characterized by thoroughness and care, ensuring that each patient feels comfortable and informed throughout their visit.
Key highlights of Farrow Parkway Dental Care include:
- Dentist Testimonials: Dr. Shapiro and his team, including hygienists like Jasmine and Gladys, have received ample commendations for their exceptional professionalism and skill.
- Patient-Centric Approach: Numerous patients have expressed appreciation for the office’s commitment to patient comfort, with staff members going out of their way to provide reassurance and support.
- Modern Technology: The practice is equipped with state-of-the-art dental technology, enhancing the overall care experience.
- Positive Experiences: Many reviews highlight patients' feelings of ease and satisfaction, particularly during cleanings and more complex procedures.
Overall, Farrow Parkway Dental Care has established itself as a top choice for dental services in the area, delivering quality care accompanied by a welcoming ambiance.
Farrow Parkway Dental Care: Reviews
Fantastic experience: Everyone in the office was very helpful and pleasant and was very happy with the dentist also I forgot the girls name I was taking to in lobby was very welcoming just a great atmosphere and will make this my new dental office since I moved here
Our patients mean the world to us. Thank you so much!
Fantastic experience: Five Stars to Farrow Parkway Dental ***** Dr Shapiro is Amazing, What a Caring Man!! Barbara, my Hygienist was Gentle, Informative and Very Efficient !! Also saw Kiyra as Well ' What a wonderful Person and Personality !!! Office Staff so Nice and Helpful clarifying my insurance !! Love Parkway Dental !!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Dr. Shapiro is an excellent dentist; and his assistant Gladys is thoughtful, professional and knowledgeable. I highly recommend this practice.
Thanks so much!
Fantastic experience: I had a wonderful experience yesterday. Very professional and helpful. A shout out for Jasmine, a very special asset to this team. And all the team that were involved with my experience. Thank you.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Very friendly and knowledgeable staff, technicians, hygienist, dentist, etc. Clean office and on time appointment. I'll be back for sure!
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Fantastic experience: I had a great experience from the minute I walked in the office .The front desk was welcoming. When I went back everyone was professional and kind. I would highly recommend this dental practice.
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Fantastic experience: Best Dentist I've ever been to. Friendly and professional in the same breath. I called at 9am and was in the office at 10:30. By 11:30 I was on my way out and my bag with was gone. Oh so very happy with them.
Thank you very much!
Fantastic experience: Timely reminders, was able to fit me in on my schedule. Worked to set the crown to ensure comfortable fit. Perfect color match! Pleasant staff.
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Fantastic experience: The staff was friendly, professional & knowledgeable
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Fantastic experience: Farrow pkwy dental is a very good dental business. I thoroughly appreciate the detail the individuals take while performing service on you. They are very good.
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Fantastic experience: They were very professional and courteous. The hygienist did an excellent job
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The best dental hygiene I have ever experienced.
This feedback means the world to us. Thank you!
Fantastic experience: Was just here for a cleaning and check up. Of all the dental appointments I have ever had (53yo-- I've had A LOT!), this was by far the best experience that i can recall! Jasmine, my dental hygienist, was an absolute delight! The time flew by, even though I had to keep stopping because she had me laughing so hard! She was thorough, friendly and engaging. Couldn't give enough stars to this clean and professional establishment, but in particular, to Jasmine. Bravo!
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Fantastic experience: I want to give a huge shout out to Kyara and the staff here!! I had a really rough time during my appointment today. My anxiety was literally through the roof! It was bad!! And the staff made me very comfortable and talked to me throughout the entire appointment! Thank you so much!! I highly recommend this location!!
Thank you for your review.
Fantastic experience: This was my first time at Farrow Parkway Dental. It was a wonderful experience. They exceeded my expectations. They were very friendly, thorough and professional. Thank you!
Thank you!
Fantastic experience: Dr. Kundlas and her staff were awesome!
We love seeing these reviews! Thank you!
Negative experience: Practice has changed dramatically. It's now a car lot. I went in for a cleaning and the sales pitch for a deep cleaning was almost immediate. Needles to say after wasting over an hour with xrays and the ridiculous cost of my portion of a multi phase plan that required multiple visits, I left without a cleaning which I desperately needed. The new owner(s) of this practice have turned their dental hygienists into used car sales people. After being a patient of that practice for several years and experiencing the difference from former ownership to current ownership, I will not be returning to this practice.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 843-213-6653, and we’d be happy to discuss the details of this review with you.
Fantastic experience: The doctors and staff are super friendly. They are very honest. They do not push you into procedures you don't need. Over all it's been a pleasure being a patient. COURTNEY was fantastic!
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Fantastic experience: I had a very good experience with my technician. She was great.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The young lady that performed my teeth cleaning was very charming. She did a very thorough cleaning and provided good information on how to brush more efficiently. I’m very happy with the service provided.
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Fantastic experience: Everyone involved from everyone at the desk in the front to the hygienist and the dentist, I have appreciated their work and found it enjoyable more than that. especially Red, my hygienist.
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Fantastic experience: This office is outstanding. Professional and friendly. Almost makes going to the dentist fun!!
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Fantastic experience: Extremely happy with the team a Farrow Parkway. I had an emergency and they were able to fit me in which I truly appreciated.
Fantastic experience: Wonderful staff, great dentist Dr K, explained everything she had to do and her assistant. I had ab extraction and all went by clock work. No pain not even the shot a bit of pressure. Thanks you wonderful ladies. I did see one male there
Thanks so much!
Fantastic experience: Had teeth cleaning and Lisa was amazing as always
Thank you! Have a great day!
Fantastic experience: The staff is always pleasant and very helpful. They got me in for a last minute appt. I was thankful for that!
Our patients mean the world to us. Thank you so much!
Fantastic experience: I've been a patient since 2022 and was slightly concerned when I learned my dentist had retired. I always feel some apprehension when changing dentists. So I wanted to share that I was very pleased to meet Dr. Shapiro and be in his care. He did a great job identifying a cracked tooth after my last cleaning. It was next to a 20+ year old crown, so I had him check it too and I'm so glad he did! That crown had a leak and decay under it (no pain since it also had a root canal). He completed both crowns, side by side, in the same future appt, and I had no issues. He was great at communicating what to expect during the treatment. Gladys was so comforting and attentive during the entire process. Thank you Dr. Shapiro for your genuine care, communication, and expertise! Thank you Gladys for being so wonderful! I also appreciate that the facility is clean and the staff and hygienists have all been friendly.
Thanks, we appreciate it so much!
Fantastic experience: Dr Shapiro is very nice and extremely knowledgeable. He takes the time you need and never gives the impression he rushing off to the next patient. My hygienist was the same.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Lisa cleaned my teeth and she was the best. She was so kind and patient and caring she used numbing gel. definitely requesting her every time I go!
Thanks, we appreciate it so much!
Fantastic experience: Staff is super efficient and friendly. Lisa is my hygienist and was friendly and a perfectionist. Glad to of found a Dental Practice I can trust. Bruce C
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Fantastic experience: Wonderful service and very professional! I actually enjoyed my dental visit!
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Fantastic experience: Very nice staff, knowledgeable and explained everything.
Thank you!
Fantastic experience: This was my first visit and I was expecting to have my teeth cleaned but instead had a lot of X-rays with state of the art equipment. Cleaning has been set up for later in the month. Everyone I saw in the office seemed very happy to be there - receptionists, hygienists, etc. Kiera (sp?) and Barbara were wonderful. I was impressed.
Thank you very much!
Positive experience: Staff was courteous, knowledgeable, and thoroughly explained my options for Dentures.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Everyone that I came into contact with today was wonderful! They are all so very nice, from front desk to dr and everyone in between. I need some extensive dental work done and they all made me feel comfortable and took the time to explain things in detail. So glad that I found them!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Staff is awesome. From the moment I got there they greeted me with a smile and just put me at ease. The staff in the back was amazing, super friendly. I'm very glad I switched. Would recommend to anyone. Non judgemental or negative. Just all around positive vibes. Love them.
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Fantastic experience: Very friendly staff and very happy every time I get my teeth cleaned. Highly recommend
Thanks so much for your positive feedback!
Fantastic experience: I was recommended to Dr Shapiro by my Daughter Sofia. I am very happy. His hygienist (Christie ?sp) was excellent. She was so patient and thorough. She was also very caring asking me frequently how I was doing. Very pleased.
Thank you!
Negative experience: Was charged for fluoride without being told my insurance did not cover it. I would have like to be told prior.
We appreciate your honest feedback. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: The place is clean, front staff are very friendly. The dental hygienist was very thorough and explained everything he was doing! He did not cut corners. Better than the dentist I left in Virginia. He glossed with care, especially when I have Veneers. He cleaned my teeth better than the other senior staff from other places. I thought the Virginia practice was great, now I have greatness. I love my new dentist, he was great! I love that the staff use magnifying glasses to see my teeth better. As a RN I understand the reasoning for the magnifying glasses. I appreciate it very much. If your staff are not using the magnifying glasses then you should think twice about their greatness. Just being nice is not good enough. Practice what you preach is golden to me. Thanks for being honest and caring for your patients. That's what it's all about!!
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Fantastic experience: Everyone there is so nice! I just love Dr. K! She’s such a joy! Lisa was so great also. I felt I’ve known her for years. The whole visit was great until time to pay!
Thanks a bunch! Have a great rest of your day!
Fantastic experience: In all my 63 years this was absolutely the best dental experience I’ve had. Everyone was so nice and professional and made sure I was comfortable. I was a little chilly and they gave me a blanket! I’ll be back as will my family!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Overall great first visit for a routine cleaning and check up. Staff were courteous and helpful. Hygienist was pleasant and thorough.
We love seeing these reviews! Thank you!
Fantastic experience: My dental hygienist was great and Dentist was also great It is always a pleasant experience here with all the staff very kind and helpful
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: New patient office was very modern and clean, had a great experience, front counter girls were friendly and knowledgeable, my hygienist Red was very good, knew what he was doing, very professional . Scheduled my next appointment, I found my new Dentist.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: I wasn’t too happy to learn I was out of network, needed/required full set of exrays, and had a credit. I loved M?? Hygienist and humming dentist!
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Negative experience: Terrible organization. After my cleaning I was told that the dentist Shapiro was busy with a procedure and that I would have to wait an undisclosed amount of time to see him after he saw other patients in line before me after I was already there for a hour and 15 minutes. Terrible I left. They actually wanted me to come back another day for what he should have been able to do while I was there. Again...A terrible experience.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: I had the best experience with all the staff they were kind and caring would recommend to everyone. Thank you all for making me feel good and feel better about my smile
Our patients mean the world to us. Thank you so much!
Fantastic experience: I thought my visit was going to be long because my hygienist was out. Just the opposite. I was serviced timely by another hygienist who was courteous, considerate and professional. Everyone there are definitely into good customer service.
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Fantastic experience: I understand an employee called in sick. That happens. 5 STARS to the hard working staff. 2 Stars for not having a plan in place to accommodate the customers and the employees properly.
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Positive experience: Usually they are pretty good but at my most recent appt I sat for 40 minutes before being seen. Just there for a cleaning. They call/text me 3 times to confirm my appt, they should do the same if they are running late so I’m not wasting my time. My hygienist was great and very knowledgeable.
Thank you!
Fantastic experience: I have SEVERE dental anxiety due to past experiences with other offices. This office is immediately comforting. The lobby is beautiful with plenty of seating and refreshments. The dental assistants and front desk are amazingly kind and patient. The doctor is thorough, explains any procedures and works with your budget to provide you the best care. Overall I am extremely pleased with my visit. They eased my anxiety and too great care of me!
Thanks! Have a wonderful day!
Fantastic experience: Lindsey, my hygenist, did a fabulous job, with awesome descriptions of the different processes and their benefits. Thank you for the great job!
Thanks! We love our patients!
Fantastic experience: You might want to inform patients with certain medical history that they will be required to take antibiotics before having their teeth cleaned
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: very professional and great services glad to be a part of the feral Parkway Dental group
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Fantastic experience: Good staff. Hygienist did a good job of cleaning
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Had a good cleaning. Staff always awesome
Thanks, we appreciate it so much!
Fantastic experience: Got a cleaning last week. Dr Shapiro was able to fit me in after the cleaning for two crowns! I have to take antibiotics before dental procedures so it was a one stop appointment! Much appreciated.
Thanks! We love our patients!
Fantastic experience: Always professional. Best care for my regular scheduled appointments and major tooth aches. Thank you
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Fantastic experience: This is an excellent dentistry. They were able to fit me in on short notice and resolved an issue with my new implant. The staff is all friendly and dedicated.
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Fantastic experience: Great Dental Office. Dentist and assistant were outstanding. They explained complete procedure. They were very concerned with my care. I would give them ten stars.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The team was very professional and personal so I felt comfortable while well taken care of
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Lost a filling on Friday morning and after realizing all of the dentists in Florence were closed on Friday, we called here and they worked me in. They were so nice and got me out in a very timely manner. I really appreciated them!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: As a first time and emergency patient Farrow Parkway Dental was wonderful! They gave us a quick appointment and were very friendly and helpful. Our dental tech Tayla was very knowledgeable and helpful with information. Dr Shapiro explained in detail what options we had. Very knowledgeable and helped us to understand our options. Would recommend this practice to friends and family.
We really appreciate you taking the time to leave this review. Thank you!
Negative experience: Always an issue with the front desk people. Dentist herself is great however. Once had an emergency appointment. They were able to schedule me that appointment with the dentist. I sat in the lobby for 1.5 hours past my appointment time, only to have a dental assistant look at my teeth and refused to see if it was a problem. They lied about seeing the dentist. My wisdom teeth were impacted. Needed them out for a while. Pain was severe, likely infected. Couldn't sleep the pain was a 10/10. She looks at them, goes "yeah you need your wisdom teeth out". Like yeah, I know lady. I told her I'm here to see if it's infected and if I need antibiotics. "Oh, I'm not sure. You'll need to book an appointment with the dentist to verify that." THATS WHAT THIS IS. Had to go to another dentist office who confirmed the infection and gave me antibiotics to hold me over until the teeth removal. Then 5 months later, here for cleaning and xrays. I know for a fact I haven't had xrays in a year. The women scheduling my appointment confirms that I'm due for xrays. Few days before my appointment they call to reschedule since the dentist is out. No problem. Arrive at my new appointment and the hygienist says no xrays needed and no dentist today. You rescheduled me confirming I'm due, i know for a fact I'm due for them as 6 months ago was also a cleaning only (I have the medical records confirming this since) and they fought me on it. Never got my xrays. This office also only offers Floride once a year. If you want it both cleanings they give a hard time. Always used to get it 2x a year. The dentist is great here but for some reason the staff will just refuse to ever let you see her.
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 770-627-0319.
Fantastic experience: Everybody was awfully nice, professionally nice, and some of them were just naturally nice, doing their jobs made me felt like I can do my part for medical and dental help.
Thanks so much!
Fantastic experience: I would recommend this Dental office to anyone. I hadn’t been to the dentist in awhile and Lauren was very friendly and knowledgeable.
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Fantastic experience: Reg did an awesome job w my initial evaluation. Actually looking forward to working w him going forward and the front staff is great
Thank you for your review.
Fantastic experience: Amazing and efficient dental services. Wonderful professionalism and state of the art equipment. Dr. Jasleen Kundlas was personable, friendly and provided exceptional care!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: So far I am very impressed. Front staff, technicians, hygienist and the DDS were all pleasant and accommodating. Today’s technology enables you to see the real status of your mouth, and their recommendations were clear to me that they were right on target. I have a deep clean and a cavity appointment scheduled in May, and I have no doubt that will be equally satisfying. Maybe a little painful, but the end results will be a HAPPY mouth..
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I had to have a crown put in. It would normally be a very stressful time. However, the experience was very pleasant. Thanks to the professionalism of Doctor.Kundlas. I was happy to have her helping me.
Thank you for reviewing our office!
Fantastic experience: Amanda is great, everyone was friendly and professional. Highly recommend Farrow Dental.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Negative experience: schedule an appointment in January and had to wait three months to get in once I checked in for my appointment. I was there for an hour and a half for them to not even clean my teeth. They said that even with no cavities, I required a deep cleaning and needed to schedule that out two months later in order to get my teeth cleaned I've had no history of bad teeth ever. Went and got a second opinion from a different dentist and they agreed that Pharrell Parkway dental was not truthful in their assessment of my teeth. This place used to be so great before Covid and after Covid they've gone downhill I will not be going back since they can't seem to tell the truth or even do a cleaning, which is what their job is. Also, the doctor said that the deep cleaning is recommended because that is the only option and that the reason why they can't clean my teeth because it will be malpractice. I'm pretty sure if you were to leave someone in a bad situation and not do anything to fix the problem that is malpractice. After reading further bad reviews, the management on the to say call them to talk about the situation instead of the manager, calling the customer to fix the problem that shows that there is no accountability for the higher-ups and that they are allowing these dental assistance to say whatever they want and not be truthful
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 843-213-6653.
Fantastic experience: I have been using Farrow for the past 5 years; my cleaning by Red yesterday was exceptional. As a new hygenist he had a comforting manner and was engaging. I appreciate they file with my insurance after each visit.
Thank you for reviewing our office!
Fantastic experience: Dr. Shapiro is excellent. He has taken care of so many issues dor me and corrected some issues i just lives with from prior dentist. Thank you.
Thank you! Have a great day!
Fantastic experience: I've been very happy with the treatment I've received so far at Farrow Parkway Dental (both the treatment and the staff interactions). The team always takes the time to make sure I fully understand my treatment plan and everyone is very kind. Like most dental offices, this place can get pretty busy, but I've never felt like time or attention on me was sacrificed.
Thank you! Have a great day!
Negative experience: Waste of time . dental hygienist was new . Did not know what she was doing. I Been going there for years with the same hygienist this time I had a different hygienist and it was horrible Won't be going back there.
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 843-213-6653, and we’d be happy to speak with you. Thank you.
Fantastic experience: The Hygenist called me back and the scheduled time. Was very professional, answered all my questions and provided me with details and recommendations as the cleaning process went on. I left a very satisfied and happy patient.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Over the past two years, I’ve had four teeth extracted, two bone grafts and two implants performed at this office. The staff has been friendly and helpful. Dr Shapiro is very skillful and takes great care to ensure I’m comfortable and informed. If you need serious dental work performed, I highly recommend Dr Shapiro.
Thank you! We really appreciate the feedback.
Negative experience: The worst experience I’ve ever had I was very mislead by the lady who set up my appointment do not I repeat do not waste your time with these folk
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 843-2131-6653, and we’d be happy to speak with you. Thank you.
Negative experience: So unbelievably disappointed in this dentist. Waited nearly 3 months from the time we moved here to get an appointment to be told that I have a cavity, and then I have to wait another 2 months in some pain. My cavity was just filled last week. A week later I had a little bit of pain on the bottom of my mouth on the same side put on the bottom and the VA finally gives dental coverage due to being 100% disabled now. So the VA gives me a few choices of where I want to go. After not even a week, I went to a different dentist who also has good reviews. This dentist just found I have two more cavities he said one would have been hard to see and the other one was clear as day but he said it's just a little sticky but it's still a cavity. Although the dental hygienist was nice, my wife and I both felt she was a little rough. Farrow Parkway dentist missed both of these cavities from not even a week ago. My wife and I both thought the dentist was way too fast and did not give enough time to make sure we were okay. My wife is also going to be looking for a new dentist as well. Something else to note. This dentist office uses the old archaic x-ray system where you have to put your mouth on this little device that crunches your gum line or whatever and they take an x-ray then they go to another place and they take an x-ray then they go to another place and they take an x-ray each time making you bite down on this hard plastic thing that typically hurts. The new dentist I just went to has the updated device, which goes all the way around your head with one great x-ray. The only reason why I'm giving two stars instead of one is that I felt like the office was very clean, and they sent the x-rays to the new dentist's office. I wouldn't have even looked for a new dentist if I didn't get VA Dental benefits. I'm so happy I went to a different dentist, I really wanted to love this dentist as my wife and I met someone , right when we moved here, that said the female dentist is awesome, but the male dentist is kind of a jerk. We had no experience with the guy,
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 843-213-6653, and we’d be happy to speak with you. Thank you.
Fantastic experience: Red was really attentive and did a great job! Thanks!
Thanks, we appreciate it so much!
Fantastic experience: I had a wonderful visit at this practice today. As I an a retired Dental Hygienest, i am super aware of caring staff. I was unable to get an emergency tooth fixed at this visit (repair was scheduled 3 weeks out, due to getting a medical release from my physician). From the first interaction with reception, I was treated with courtesy and professionally. I look forward to a long and productive association with Dr. K and the entire staff. Thank you for caring.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Everyone knows there jobs and are very nice, I will always use them you can buy insurance right while your there and save money go see for your self
Our patients mean the world to us. Thank you so much!
Fantastic experience: The staff are all really friendly and go out of their way to take care of my needs.
Thanks so much!
Fantastic experience: I don’t mind coming in for cleanings because the staff are so friendly and helpful. I am pleased with the service that they provide. I have a great relationship with my hygienist and she is always very pleasant as well as very professional !! I really appreciate her
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Fantastic experience: This practice is excellent. The staff are kind and the dental hygienist was very thorough and skilled. The dental care I receive there has been superior.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Everyone was great in providing information and what to expect. Definitely recommend to anyone!!
Thank you very much!
Fantastic experience: I just got off the phone with Sam and my insurance company because I couldn’t understand my copay. Sam was so patient as she helped me understand my bill and is even resubmitting a portion of my bill to see if she can get what I owe lowered. I am so impressed with her patience and competence but especially her patience as it took me more than a minute to understand the math. She is awesome and we need more like her around here dealing with all us old people. Thank you Sam for making this process so much easier for me!!
Thanks! We love our patients!
Negative experience: So I had a not so nice of an experience here. The staff was very nice and polite and helpful but when it came down to talking to the doctor, I only got maybe 5 minutes of her time and it felt like she was rushing me to make a decision. She didn’t take time to walk me through the diagnosis and talked down to me when I asked questions.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 843-213-6653. Thank you.
Fantastic experience: I've moved to mrytle beach recently and have been looking for doctors and dentists..After many, many years relying on professionals you trust. I was presently surprised with all the staff...thank you for confirming my retirement years I'm in good hands..southern hospitality at it's finest..THANK YOU
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Fantastic experience: Dr Shapiro is a master w a drill In & out with 2 crowns. Quick appointment, great service, pleasant staff.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Negative experience: My experience with them is generally frustrating. Multiple visits for the same work that needed to be done. Im not even sure if some of that work needed to be done in the first place. I went in for a tooth ache last week. The hygenist just shoved the thing in my mouth and hurt the inside of my gums. Creating yet another problem. I really want to give them the benifit of the doubt because they are so highly rated but this has been the worst most unprofessional experience ive had with dentists. They do seem like they're always busy and always recommending work to be done. Id find someone else.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 843-213-6653. Thank you.
Fantastic experience: Outstanding as always. Everyone is so nice, friendly and empathetic. I have referred them many times.
Thanks so much!
Fantastic experience: I experienced an abscessed tooth while visiting family in Myrtle Beach. My wife did a search for emergency dental. We scheduled an appointment the next morning at Farrow Dental Care. Everyone at Farrow Dental care was professional, compassionate and concerned. I cannot think of anything that would cause me not to continue seeing them if I lived here. I am so thankful!
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Fantastic experience: The visit at the office was a great experience. Everyone was nice and helpful. The cleaning was thorough and didn’t hurt. The dentist properly diagnosed the problem I was having. It was misdiagnosed 2 times before I saw her.
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Fantastic experience: I had an excellent experience at the Farrow Parkway Dental Office. From the moment I walked in, the staff was friendly and welcoming. The hygienist was incredibly professional, thorough, and made me feel at ease throughout the entire visit. They took the time to explain each step of the procedure and answered all my questions with patience. The office was clean, organized, and equipped with modern technology, which made the visit even smoother. I left feeling confident about my dental health and grateful for the top-notch care I received. Highly recommend!”
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Fantastic experience: This had been my first visit and I was very impressed. The staff is very professional. I went in with a cracked tooth and the dental team was able to extract it immediately with minimal discomfort. So glad I choose Farrow Parkway Dental Care!
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Negative experience: PROCEED WITH CAUTION I moved to the area about a year ago. Around June I called the office to make an appointment for a cleaning. I provided them with all the details from my previous dentist & I completed the paperwork that they required shortly after making the appointment. The soonest I could be seen as a new patient was late December. Which I had no problem with. When I went in for the cleaning first they couldn’t find my paperwork. After waiting 15 mins after when my appointment was supposed to start a receptionist finally asked me if I had my paperwork. I told them I filled it out online months ago. Come to find out that their online system doesn’t save the paperwork for any longer than about a month so I had to fill it out again. Then I get taken back to a room & they proceed to get me ready for X-rays. I explained as I had when I made the appointment thatI had already had X-rays done earlier in the year by my previous dentist & I knew my insurance wouldn’t cover additional X-rays. At no point did anyone request me to provide the X-rays and I assumed that they would have gotten them from my previous dentist. When I asked why they didn’t use the X-rays from my previous dentist and they said they don’t have them & never called to request them. I got on the phone right then & my other dentist agreed to send them over immediately. Farrow Parkway ended up telling me that they were just going to move forward with the imaging that they needed & they would bill what they could to insurance & write off the rest so I agreed to the imaging. I am not joking at all when I say that they took around 20 different X-rays & then had me go to a different machine for a different X-ray. By this point I’ve been at the office for almost an hour. The hygienist tells me that they don’t know if they will have time to complete my cleaning & may have to reschedule me. By this point I’m irritated but still being cordial. I explain all of the imaging didn’t need to be done & had they just completed the cleaning that I requested then I could have already been done. They agreed to fit me into the schedule & do the cleaning then. Once they finish the cleaning they are waiting for the dentist to come in & go over the X-rays & examine my teeth. On practically ever my molar in my mouth and several other teeth they indicated I would need several crowns. No exaggeration it was at least 10-12 different teeth that needed crowns a few regular fillings & a root canal! This was a big shock!! I brush 2x a day & am pretty regular at flossing. I also didn’t have a single tooth that was hurting at all! They tried to sell me on Invisalign saying that if I straighten out my bite it may help with not getting cavities. I’ve never heard that claim before. As it was the end of the year & my benefits were almost going to be up I agreed to schedule to have 2 of the crowns done which miraculously they could somehow fit me in 2 days later. When I left the facility I immediately looked for a second opinion. I had farrow parkway send me my X-rays & can you believe they only sent me 3 of the 20 something X-rays that they took! Luckily I got a second opinion the next day and they indicated that there was only 1 tooth that would have to be a crown the rest would be regular fillings. I contacted Farrow Parkway Dental after my second opinion & I canceled my appointment with their office. I asked them to deactivate me as a client and asked them to send me ALL of the X-rays they took so I could provide them to my new dentist. To date I have not received any additional imaging from them. I can’t remember exactly how much I was going to be charged but it was somewhere around $1500 for 2 crowns vs the second opinion I got for all of my cavities and a crown the total would be around $1k. Had I continued to trust Farrow Parkway I would have been over treated & paid THOUSANDS more than I needed to. I guess they have to find some way to pay for all of their fancy imaging systems that use AI to tell them where the problem areas are on your teeth.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 843-213-6653. Thank you.
Negative experience: As a Aetna Vital Savings dentistry participant, they surprise charged $180 for just a cleaning. Ridiculous! Wasn't even all that well done either.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 843-213-6653. Thank you.
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