Valer Dental & Braces

1514 Coors Blvd NW, 87121, Albuquerque
Valer Dental & Braces
1514 Coors Blvd NW
87121, Albuquerque
+1505-257-2000

Opening hours

  • sunday: (closed)
  • monday: 9h-20h
  • tuesday: 9h-20h
  • wednesday: 9h-20h
  • thursday: 9h-20h
  • friday: 9h-20h
  • saturday: 9h-20h

Are you unhappy with your smile? At Valer Dental & Braces, we are dedicated to changing the lives of our patients for the better. Naturally, we offer a variety of dental services such as checkups and cleanings as well as crowns. Additionally, we can provide same-day emergency care for patients with toothaches and other urgent oral health issues. And of course, if you are bothered by crooked or otherwise misaligned teeth, you can come to us for orthodontic solutions. The next time you need to see a dentist in Albuquerque, be sure to give the team at Valer Dental & Braces a call!

Our comment from Best Dentists Club about Valer Dental & Braces:

Valer Dental & Braces is recognized as a highly professional dental practice that prioritizes exceptional patient care and comfort. Visitors consistently praise the friendly and accommodating staff, particularly highlighting their attentiveness and capability in handling dental emergencies efficiently. Many clients have expressed their satisfaction with the quality of care they received, noting that the staff communicates effectively and creates a welcoming atmosphere.

Some key highlights about Valer Dental & Braces include:

  • Timely and thorough treatment with excellent communication
  • A dedicated team that ensures patient comfort throughout the dental process
  • Positive experiences shared by return patients who trust them with their dental needs
  • Convenient scheduling options and the ability to handle numerous cases efficiently

While some customers have mentioned longer wait times during busy hours, the overall sentiment remains overwhelmingly positive, making Valer Dental & Braces a recommended choice for comprehensive dental care.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Implants
Pediatric Dentists

Valer Dental & Braces: Reviews

4.3/5 (199 Reviews)
Oscar Aragon 2 months ago

Negative experience: I’d give these guys a zero if I could. They’re quick to take your money but do not finish the work. I’d avoid at all cost. Unprofessional staff, and when they mess up your teeth they just say I’m sorry. Go somewhere else.

Michelle Repichowski 2 months ago

Negative experience: Today August 25th 2025 worst experience ever at Valor Dental first of all 20 minutes we waited to get into a room then nobody said anything to us and they had somebody come and take the wires off of my granddaughter's teeth to do x-ray I refuse to have x-rays done we're still waiting in the room and she has no wires on her teeth we need to leave immediately

Valer Dental & Braces
Valer Dental & Braces

Thanks Michelle!

Syl Johnson 2 months ago

Fantastic experience: Friendly staff and dr!!!! Always quick

Leona Bernstein 2 months ago

Fantastic experience: Staff was great Justin was exceptional. Dr was Great as well. Highly recommend

Valer Dental & Braces
Valer Dental & Braces

Thank you, Leona!

Juan ROMERO 2 months ago

Fantastic experience: Five stars to this dental office very professional

Evangeline V 2 months ago

Fantastic experience: Everyone is very professional and nice .

Galaxy Trinity 2 months ago

Negative experience: I would give a zero if I could. I had 2 wait over 40m for my appointment every time. They reschedule my appointments forcing me to wait months. I came in 4 a chip tooth. This needed to be addressed 1st Instead they do it last forcing me to be in pain for 4 months. Shitty service. They refuse to use radiation guards even when I request them. They refuse to adhere to my medical need to have one. I never go back. I was gonna get braces but I guess I'll take my business else where.

A.T. Pike 2 months ago

Positive experience: Been happy with the place so far. I often show up 15 minutes early, but it feels like the doctor doesn't show up until 10-15 minutes after the actual appointment time. They do communicate if they are running behind.

ALexis Lujan 2 months ago

Negative experience: WARNING: STAY AWAY FROM VALER DENTAL! Every negative review you’ve read is absolutely TRUE. The only reason they have positive reviews is because they bribe patients with $50 credits toward procedures—it’s all smoke and mirrors. I went in because a filling had fallen out and the tooth was causing me pain. I told them a root canal was out of my budget right now, especially with how outrageously overpriced they are. Last year, I was quoted $900 for this exact tooth—Valer Dental tried to charge me $3,200. That’s not just expensive—it’s predatory. What’s worse is how completely unprofessional the entire staff is. The actual dentist spoke to me for barely two minutes before disappearing and sending in a random office staff member to push payment plans on me like I was buying a used car. No care, no compassion—just dollar signs. And here’s the most horrifying part: my tooth was infected—and I’m 7½ months pregnant. An infection at this stage puts me at serious risk for preterm labor, yet they refused to give me any antibiotics because I wasn’t committing to a procedure right then and there. They would’ve rather let me suffer than help me. They offered to pull the tooth and place a socket for $220. I ended up going to another dental office and was treated with compassion and urgency — and paid nothing out of pocket. If you’re looking for trustworthy, ethical care — go to Bosque Farms Family Dentistry. They treated me with kindness and professionalism, and they actually listened. Valer Dental is unprofessional, overpriced, and downright dangerous — especially for vulnerable patients. Don’t risk your health here. You deserve better.

Valer Dental & Braces
Valer Dental & Braces

We at Valer Dental do not appreciate false AI written reviews. This is unfair to the people looking for great quality dentistry at an affordable price. We have reported this review.

Ana De la riva 2 months ago

Negative experience: Went in for a root canal, I had 5 different people working on me and it still took them 4 HOURS to finish my work, constantly kept leaving me in the room with my mouth open. Horrible experience and took forever just for me to have to go back so they can finished the work they started. Never again also I get students/new employees have to learn but I am not a puppet find better ways to teach for your students/interns wtv they are.

Valer Dental & Braces
Valer Dental & Braces

At Valer, we take great pride in the quality of care we provide and the broad scope of services we’re able to offer as a general practice. This allows us to treat complex cases, such as root canals, in-house, which often saves our patients the time and expense of visiting a specialist like an endodontist.
We also want to clarify that we do not have students working on patients, nor do we employ students in our office. All treatments are performed by our trained and experienced professionals.We truly value you as a patient. Procedures like root canals can sometimes take longer than standard treatments and may require more than one appointment, depending on the individual case. We hope this helps clarify things, and we’re always here if you have further questions or concerns.

Mariquel Rodriguez 3 months ago

Fantastic experience: This place is awesome, this is my 5th year coming to this destination and i have not had one bad experience I would recommend 100%!

Yvonne Tinajero 3 months ago

Fantastic experience: Valer Dental stands out as a premier provider of orthodontic services. The team's professionalism is evident in their work. The staff's politeness is truly commendable.

toucan_sam68 3 months ago

Fantastic experience: Very nice staff and very good work!

Nerdy Panda 3 months ago

Fantastic experience: Staff is super nice and explained everything really well especially since I had some anxiety.

Andrea Montano 3 months ago

Negative experience: ***0 star review*** I was initially seen at Valer dental in October of 2020 for a consultation for braces. At the time I decided against it, wanting to explore other options. I didn’t think much about it again. Fast forward to April 2025, I start getting emails and texts every couple days stating that I have an “open balance due to our office- Valer Dental- Coors has reached over 60 days.” What?!? At the time I called and wasn’t able to get much information so 5/1/2025 I went in and spoke with a woman named Elsa who told me that in fact I was charged for braces and had an outstanding balance of $1750! It gets worse though! They billed my insurance 03/15/2021 for the braces and my insurance covered the max, with the remaining $1750 being my responsibility. Elsa was very helpful and understanding of my situation. She provided the name of her supervisor (Stephanie) and said that I had just missed her but assured me that I would hear back from Stephanie the next morning to have these charges dismissed. I never heard back from Stephanie and as of 7/10/2025 I am still receiving the texts and emails stating that I have an outstanding balance. I have since contacted my insurance company and reported the fraudulent charges and intend to report Valer dental to the BBB as well as filing a claim to the attorney general for fraud. It’s a shame that they advertise a FREE braces consultation and charge you on the sly. It’s extremely disheartening to know that my personal/financial information is not safe, even in a dentists office.

Onecimo Mirabal 3 months ago

Fantastic experience: Everyone was really nice. Great interior.

Rebecca Williams 3 months ago

Fantastic experience: Valer Dental is amazing. I was an emergency appointment due to a broken tooth. I was in severe pain and they took really good care of me and made me feel very comfortable. The staff Justin was very respectful , friendly and checked on me very often, he even talked to me until I was pain free and felt comfortable. He made sure I was satisfied with the treatment and the things he had to complete. The Dentist Dr. Belle was so friendly and explained everything she was doing. She was so concerned about my pain and made sure she took care of my needs. She was very gentle and I actually left there like “WOW”, she did everything with care. They were amazing and they made my experience very comfortable. I honestly thought I was going to have a rough night due to pain, but I actually was able to sleep Comfortable. I have to return in 2 weeks for a clening and the 2nd part of my root canal. I am confident i will have another great experiance. Great Staff and I was very pleased. Thank You, Rebecca Garza

Valer Dental & Braces
Valer Dental & Braces

Thank you Williams family!!! You rock!

Arijah Gutierrez 3 months ago

Fantastic experience: Jesse Very wonderful did an amazing job

SIDEKICK STER 4 months ago

Fantastic experience: 1st time going there, I had an emergency & they got me in for consult QUICK! They scheduled me for treatment right away! Everyone was AWESOME there. I don't say that lightly either! Mary & Dr Lo were there both times. They BOTH are very patient, specific & really pay attention to do the work with integrity!! HUGE in my book! Mary is awesome, we both like to laugh. Natalie up front was kind & really knew what she was doing. Ive sent referrals there.The Atmosphere was calmer than most dentist offices. They also take my Ins which helps! GREAT JOB VALER dental!(Coors)

Valer Dental & Braces
Valer Dental & Braces

Thank you so much for your kind words! We are so happy you are satisfied and will continue to come see us for all your dental needs!

Nikolas Vinson 4 months ago

Fantastic experience: Top notch, exceptional service and quality. If you need service then come here

Valer Dental & Braces
Valer Dental & Braces

Thank you Nickolas

Debbie Fox 4 months ago

Fantastic experience: Very friendly staff.. Dr Lo was nice, thorough and made sure I understood the whole process. Over all pleasant experience.. very efficient and knowledgeable office staff. Thank you! Update: I just got my finished partial… it’s wonderful!!! The pre fit with a wax one eliminates a LOT of after-care for adjustments… I may need a little adjustment in the near future but I can tell this one is already the best one I’ve had. Thanks to the whole “crew” at Valer!

Valer Dental & Braces
Valer Dental & Braces

Thank you were glad to hear it went great, we hope to see you again Debbie!

Jessica Nocera 4 months ago

Fantastic experience: My kids. Good to value dental and braces we like them

Valer Dental & Braces
Valer Dental & Braces

We are glad to have you as patients, thank you Jessica!

Zubia Yanez 4 months ago

Fantastic experience: Been going to valor for years I love this place it’s the best place to get your braces and get dental work and also the staff is amazing

Valer Dental & Braces
Valer Dental & Braces

Thank you Zubia for the nice words!

Richard Gutierrez 4 months ago

Fantastic experience: Very friendly and fast with exam and getting the price or everything

Valer Dental & Braces
Valer Dental & Braces

Thank you Richard!

Jaclyn Armijo 4 months ago

Negative experience: 0-Star Experience – Stay Away I had an extremely disappointing experience with Valer Dental. The office was unprofessional, disorganized, and unsanitary, with noticeable errors and typos throughout all the paperwork. My son went in only for a braces consultation—we never proceeded with treatment or returned. Yet, I recently received an Explanation of Benefits (EOB) from my dental insurance showing that Valer Dental submitted a $7,000 claim for braces that were never provided. I have reported this incident to the Board of Dental Health Care. I strongly advise others to avoid this practice.

Valer Dental & Braces
Valer Dental & Braces

Hi Jacly,
We have ONLY done a FREE dental consultations for you and have not taken any money or billed anything to insurance. We are not sure what you are referring to. An EOB has to do with treatment done and the explanation of benefits used and what if any are remaining. We have NOT submitted ANY claims we did not start any treatment. We have asked multiple times for documentation and we still have not received anything for you. We would be happy to discuss further, and we have reached out several times. We strive for patient satisfaction and we would be more than happy to help you figure out what information you may be looking at. But at this time we have not submitted anything to your insurance. All the best- Valer Management

jocelyn flores 5 months ago

Positive experience: they were good at first once my braces came off they looked perfect but they took so damn long to get my retainer ready so now my teeth shifted back and now my retainer is ready and it has me pissed off! i payed 3k for these braces just for them to shift back this fast because they took that long to get my retainers ready i noticed some of my teeth shifting back not all of them but some this is absolutely ridiculous and a waste of money just for this to happen.

Valer Dental & Braces
Valer Dental & Braces

Jocelyn thank you we strive to give our patients the best care, please call our office so we can figure out a solution for you 505-257-2000.

Stefanie Ibarra 5 months ago

Fantastic experience: Valer Dental and Braces on Coors has to be the most welcoming and easy to navigate dentist there is. I recently became a new patient and have had a 10/10 experience, from the Dr.’s to the dental staff. Thank you.

Valer Dental & Braces
Valer Dental & Braces

Stefanie that's great to hear we are glad you enjoyed our office, we cant wait to see you again!

Carmella Nodal 6 months ago

Positive experience: At first they were amazing, I was in so much pain and the took care of it..I had to get partials...I tried to be happy with them...but I just hate smiling now...so here is am let's see if they can work thier magic

Valer Dental & Braces
Valer Dental & Braces

Hi Camella, know there is an adjustment period. But we will work with you as much as possible to make you feel comfortable with your new smile. We are glad you came to us, we appreciate your high spirits and great attitude.

darrell vega 6 months ago

Fantastic experience: Hosanna did an awesome job attending my mother and I she explained everything aacording to our needs definitely recommend this place due to great staff and communication!!!

Valer Dental & Braces
Valer Dental & Braces

Thank you for the kind review Darrell!

s Pannah 6 months ago

Negative experience: Just wen in to make a retainer with my mold, quoted me $250.00 plus tax, after I spend over 3k there & the girl Infront desk josana or hosana very rude unprofessional, I was disgusted with her attitude, I would never go here again, once you go they price gouging because they know u don't have any other option

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.We provide retainers and a warranty with the treatment. After that we offer a discounted rate for replacements. I hope this helps clarify things.

Alicia Sanchez 7 months ago

Fantastic experience: Great place to get your braces done. My smile already has improved 100% very happy with my results!!!! I recommend this place if your looking for a place to get braces!

Valer Dental & Braces
Valer Dental & Braces

So happy you love your smile Alicia, thats always our goal. Hope you have a wonderful weekend!

stephen Najar-Marez 7 months ago

Fantastic experience: Everyone here was so kind, helpful, polite, to me They all worked hard to get is in quickly and get our treatment done...

Valer Dental & Braces
Valer Dental & Braces

Thank you guys for giving Valer Dental a chance to treat your family! We are here for anyone who needs the BEST dental work for a good price!

Griselda Garcia 7 months ago

Fantastic experience: Been coming here for years for cleanings and for my braces and now my daughters! Absolutely love the level of professionalism all staff maintain!

Valer Dental & Braces
Valer Dental & Braces

Griselda glad you brought your family, we are happy you guys our patents of ours!

M 7 months ago

Fantastic experience: I got my braces here and they do amazing work!!!

Valer Dental & Braces
Valer Dental & Braces

Thank you!

Luzelva Ortega 7 months ago

Fantastic experience: Have been coming to this place so friendly and helpful I do recommend this place to family n friends

Valer Dental & Braces
Valer Dental & Braces

Thank you for the recommendations that means a lot, have a wonderful day Luzelva!

Jena Rue Infinity8Photography 7 months ago

Fantastic experience: Everyone working here is amazing and personable. The front desk welcomes you in and makes you feel comfortable right away. Dr. Belle is very thorough, gentle, and patient. She explains the treatment plan in depth before proceeding and makes sure you understand the treatment plan prior to starting. She makes you feel safe and cared for. The entire group is just wonderful.

Valer Dental & Braces
Valer Dental & Braces

What a review! We are honored. Thank you so so much.

Hachi 7 months ago

Fantastic experience: Super nice people! Play great music and nice service! :)

Valer Dental & Braces
Valer Dental & Braces

Music get the moods going, thanks for the review!

bear romero 7 months ago

Fantastic experience: The dentist is the best and really easy to talk to and he's the best and gets the job done pretty quick

Valer Dental & Braces
Valer Dental & Braces

Dr Lo is awesome! Thank you Bear!!

Obed Dominguez 7 months ago

Fantastic experience: I have been going to the Coors location, it is Great place to get my dental work done at. Wonderful staff, Emmy has a great personality and is very knowledgeable, made me feel very comfortable. Doctor explained everything very well and performed an excellent procedure.

Valer Dental & Braces
Valer Dental & Braces

Thank you so much we are happy you are satisfied!

Rita S 7 months ago

Positive experience: Friendly people and it’s affordable… however, get ready to dedicate your day to going to the dentist. Getting a filling nearly took over 2 hours of waiting. Actually I’m still just waiting as I’m typing

Valer Dental & Braces
Valer Dental & Braces

Rita thank you for the review and the feedback. We strive to do the best to get our patients the best care we are sorry for the wait.

victor morales 7 months ago

Fantastic experience: Service is great. The staff are very friendly and welcoming.

Valer Dental & Braces
Valer Dental & Braces

Thank you Victor!

jesse lamb (Reavergrim64) 7 months ago

Fantastic experience: Had a great time great customer service and wonderful time no issues

Valer Dental & Braces
Valer Dental & Braces

Thank you Jesse!

Struggle Girls 7 months ago

Fantastic experience: Mariah and Dr Lo and Diana were all really amazing. The whole process was extremely smooth, gentle, and a thorough exam and explanation. I really felt they went above and beyond.

Valer Dental & Braces
Valer Dental & Braces

We are glad, hope you have a wonderful day!

Brandon Mares 7 months ago

Fantastic experience: They were very kind and effective and I always get seen right away.

Valer Dental & Braces
Valer Dental & Braces

Thank you for the review Brandon!

Desiree Griego-Lucas 7 months ago

Fantastic experience: I went in for my appointment and everyone was so kind and helpful. Mariah assisted me with my appointment and did such a wonderful job. I needed a tooth extraction and the doctor successfully removed my tooth in no time. Most definitely recommend this dentist.

Valer Dental & Braces
Valer Dental & Braces

Mariah is great, we are glad she helped. Thank you!

Joe Wu 7 months ago

Positive experience: It was great to meet a dentist from Taiwan Dr. Christopher Lo and Luis Jon they did a good job with the procedures that needed to be done but I think they need to get some kinda way to get those x ray things they really made u wanna puke a few times I don't know need to make back part of it shorter or shorter.

Valer Dental & Braces
Valer Dental & Braces

Joe thank you for this kind review!

Gabriellia Sanchez 7 months ago

Fantastic experience: I love this place Hosanna the assistant manager was amazing and answered all my questions and concerns . Highly recommend coming here for your braces / dental work.❤️

Valer Dental & Braces
Valer Dental & Braces

Thank you Gabriella for the review!

Daniel Jinkins 7 months ago

Fantastic experience: This place is amazing! Best dental clinic in town

Valer Dental & Braces
Valer Dental & Braces

Thank you Daniel!

Prestina Yazzie 7 months ago

Fantastic experience: I like coming to this place . Very good staff and always friendly when I come in no negative energy. As well as getting braces it’s fast and easy doesn’t hurt. Always look forward to coming to my appointments. Over all good experiences and would recommend

Valer Dental & Braces
Valer Dental & Braces

We strive for the best customer experience, we are glad to hear you had just that. Have a good day Prestina.

Maria Najera 7 months ago

Fantastic experience: I love that they are very friendly and clean. They make you feel very comfortable! They stay open prety late which accommodates my schedule.

Valer Dental & Braces
Valer Dental & Braces

Accommadating our patients is what we do, we are glad that we are able to help you. Thank you Maria!

Rudy 7 months ago

Fantastic experience: Very Profesional staff great service and overall great experience. Looking forward to getting my dental needs met.

Valer Dental & Braces
Valer Dental & Braces

We are looking forward to seeing you Rudy.

Arisel Navarro 7 months ago

Fantastic experience: Only took a year and 6 months. I would 100% recommend anyone who’s looking for somewhere to get braces at. They were very reasonable with everything such as the price and monthly payments. The staff were amazing every time I had to get them retightened. The staff was welcoming every time and very kind. Thank you for helping me get my teeth straight in a short time! Like literally, look at how I looked before. I was chopped. Truly blessed. THANK YOU

Valer Dental & Braces
Valer Dental & Braces

Awe Arisel we are glad we could do this for you. We are so happy you love your smile.

Tyler Tessman 7 months ago

Fantastic experience: Great customer service and pricing always going above and beyond!

Valer Dental & Braces
Valer Dental & Braces

Thank you Tyler

Justine Marie 7 months ago

Negative experience: Today was the second time this place has told me I was a month behind. I took care of it last year and now today they were trying to say I was another month behind. I had to go in there show on my bank statement and all of a sudden the payment I had made was not attached to my other payments, which I don’t know how that was my problem to me. That’s their computer system. Their staff whatever but yet they said we were hostile. I think that’s funny because when somebody’s trying to get an extra payment from you and you’re trying to explain and they’re not listening until you come with bank statement, they want to just still blame you and not take accountability on their mistake. I have brought so much business to this place. I have to find elsewhere. And then for them to say that my husband and daughter can leave because they didn’t want to fix their mistake and take a accountability and for them to be talking in front of everybody in that lobby like you guys are criminals nope that’s unprofessional and I told that lady they just need to take ownership and accountability that it was a messed up on their end but yet she was still putting the blame on us What a shame make sure you guys get receipts and always have your bank statement whenever making a payment to this place.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

vianney iturralde 8 months ago

Negative experience: Worst customer service and the manager does not have any professionalism. AT ALL! Go to Success orthodontics they know customer service and provide much better service.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

Kenia Rivera 8 months ago

Negative experience: In the oficial page they say they close at 8:00pm, but I drove 40 minutes to pick up something, and they were closed at 7:20pm.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

April Davis 8 months ago

Negative experience: I am giving this place 1 star. I have had broken braces for months, I called to have them removed and they told me they can’t remove them until I make a payment In full. They already took me to collections for the payments: how do they expect people to survive with broken braces and pain in their mouth from broken brackets and wires poking them in the lip. Worse customer service ever. They said they would call me back and still no phone call from the manager.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

Amya Jay 9 months ago

Negative experience: This place has no costumer service skills. Everyone in there in so rude when they answer the phone! WORST place to get your braces. They do not care about their patients. Never fixed my overbite!

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

Pamella Chavez 9 months ago

Negative experience: Where do I even start?? They messed up on our payment so many times. They messed up my filings and didn't listen when I told them my tooth cracked after one of the fillings, said it was ok, but then it broke... right where the crack was. Imagine that! The filings were uneven to the tooth. They gave me a quote for a series of dental work, then when it came time for the dental implant after the bone graft healed, they wanted $2k more for the implant that was supposed to be included in the original quote and was the last thing I really needed in the treatment plan. There's no way! They claimed it was never part of the quote but not mentioned when it was discussed at previous appointments with the staff to reiterate/confirm. The cancelations of appointments for my husband not even an hour before his appointments and then claiming to leave messages when there were no voicemail or missed calls from office, not to mention the confirmation text being sent just before his appointment. We're not returning to this office and will no longer recommend them to anyone.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

Alyssa Branham 9 months ago

Negative experience: I go to the eubank location and ALWAYS wait at least 30-45 minutes to be called back. I arrived 30-15 minutes early every time JUST in case they decided to call me on time but never once have they called me back on time. Always always 30-45 minutes after the scheduled time and they are always booked 4-5 months out so now reason to leave and “reschedule” because id have to wait another 4-5 months for it to happen again. I will praise the day I get these braces off and never have to come back

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve.

Judy Manzanares 9 months ago

Negative experience: Initially my appt scheduled at 1:00 pm. Six other people showed up after me and were serviced before me. I watched the x-ray guy talk act immature to the so called new insurance billing person. Upon arrival I provided what I thought was my dental insurance card. I sat waited 45 minutes to be called in. I needed a new crown. X-rays were taken. I am sitting in the dental chair. X-ray boy walks in and takes X-rays walks out and says it's not the 80 's anymore. Was that comment on my behalf? I would really like to know? Dentists walks in look in my mouth explains to me that I have zero cavities.Newly promoted woman finally tells me my insurance card was invalid. At this point after watching all the child like behavior while waiting 45 minutes, the 80's comment, and my frustration built up to my gut telling me to walk out of there before they touch your mouth. Following week went to see Dentist Dr. Newsome at River point Family Dental told me I had a cavity under my crown. Grateful to the staff and Dr. Newsome for their honesty and their care. I feel the cavity could have become much more serious. I do NOT recommend Valer Dental for any dental work. Especially, crowns and I question the doctors integrity at Valero Dental.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve. Thank you!

Tana Chavez 10 months ago

Fantastic experience: The staff and doctor was very nice, and helpful. They were all respectful for my circumstances and what I needed done. I appreciate the kindness, and understanding of the staff and everyone. It was a great experience.

Valer Dental & Braces
Valer Dental & Braces

We are glad you had a great experience, we hope to see you again Tana!

Krupskaya Ugarte 10 months ago

Fantastic experience: Loved that they were open late on a Saturday! Loved the front desk staff! Loved the dentist! Loved that the dentist and his assistant made my 5 year old feel comfortable enough to do the xrays and exam! Overall: Loved it! We will be returning and referring!!

Valer Dental & Braces
Valer Dental & Braces

Krupskaya we re glad you had a great experience, thank you for the review.

Irene Ugalde 10 months ago

Negative experience: Ellie or however you spell her name, answers very rudely, unprofessional and does not have any customer service skills. She kept over talking and would not listen to my concerns, she laughed at me while we were on the phone and I asked to speak to someone else and she said there was no one available. She is incapable of having any customer service skills and should not be answering the phones if she can’t assist and listen and apply the correct bill amount

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve. Thank you!

Ki Dusek 11 months ago

Fantastic experience: David was wonderful! The process of getting braces put on was so fast and easy!! He walked me through every step of the way.

Valer Dental & Braces
Valer Dental & Braces

Thank you for the positive review! I'm thrilled to hear that David made your experience of getting braces a positive one. We strive to make the process as fast and easy as possible, and it's great to hear that we succeeded in your case. Thank you for choosing our office for your orthodontic needs.

rene rivera 11 months ago

Fantastic experience: Absolutely great experience! Dr. LO and all of the staff. They were great, efficient and worked as a team. Feeling good, eve after a root canal!

Valer Dental & Braces
Valer Dental & Braces

Thank you for your review. I'm so glad to hear that you had a great experience at our office. Our team works hard to ensure that our patients are comfortable and well-cared for, so I'm happy to hear that we were able to provide you with such a positive experience. We appreciate your feedback and look forward to seeing you again soon.

Miriam Alvarado 1 year ago

Fantastic experience: The professional attitude of everyone, from the moment you walk in you feel welcome. The simple way of explaining everything gives you confidence. I simply loved it and I recommend it 100%. And some of them speak Spanish.

Valer Dental & Braces
Valer Dental & Braces

Thank you so much. We value you as our patient!

Cynthia Wootton 1 year ago

Negative experience: Last orthodontic appointment for my granddaughter we waited more than 40 minutes past her appointment time to be seen which meant she missed more school than necessary. Today we went in for a dental cleaning based on a phone call from their office as well as a text message with date and time. When we arrived we were told there wasn’t a dentist in today. Front desk staff is always polite but it’s a VERY frustrating business to deal with.

Valer Dental & Braces
Valer Dental & Braces

So sorry for the confusion. Please call our office and we would be more than happy to clear up any confusion. Thank you

Tiffany Cook 1 year ago

Negative experience: Visited this location 2x once in the afternoon and second mid morning!. Both visits I waited for over an hour to be seen. I thought well as the day goes on I'm sure they fall behind so my next appoint I booked earlier. 2nd appointment was mid morning 11am! Checked in 15 mins prior as that is standard. Once again waited for over an hour for them to begin their work and that was only after I got up to ask what was taking so long! The dentist finally walks in and says “sorry about that I was in a meeting”.! Expect to be there for 2 hours for a 20 min visit! My insurance also covered 50% for 2 cavities my copay was 250$. I don't mind paying the copay but the wait time and experience was terrible! Maybe try not scheduling meetings during patient care time. My time is just as valuable as yours!

Valer Dental & Braces
Valer Dental & Braces

Tiffany I am so sorry your experience was not to your satisfaction and we do value your time and you as a patient. We strive to stay on time as much as possible and make all our patients have a good experience. We appreciate your feedback.

Jiggly Puff 1 year ago

Fantastic experience: Just saw the dentist then switched sides and got my braces , great experience... really happy I found an affordable respectable option!

Valer Dental & Braces
Valer Dental & Braces

Thank you so much for your review! We are very happy you are satisfied with your visits!

Barbara Bustillos 1 year ago

Fantastic experience: This is the second pair of braces we have bought through Valer. We had a great experience with our oldest son, and now that our middle son needed braces we knew we could trust Valer. Plus their discount if you’re able to pay in full is nice!

Valer Dental & Braces
Valer Dental & Braces

We are so pleased you have chosen Valer Dental and appreciate you!

jeannette schummer 1 year ago

Fantastic experience: Amazing staff! Mary and Dr. Lo made my visit a great experience and addressed all my concerns. Thank you.

Valer Dental & Braces
Valer Dental & Braces

Thank you so much for your review and kind words!

Bib Sanders 1 year ago

Negative experience: Worst experience, I got my braces done through valer after the treatment even after wearing my retainers my teeth seperate within the minute. I’ve been trying to get this fixed but everytime I set an appointment I show up and end up waiting 30-45 minutes past my scheduled time. Very cheap because you get what you pay for

Valer Dental & Braces
Valer Dental & Braces

I am so sorry you are unsatisfied. We would be more than happy to have you come in for a consultation. Please give us a call and ask for the manager.

Scott F 1 year ago

Negative experience: Had a 3 o'clock first appointment and was told to show up early to do paperwork which I did. At 3:30 was apologized to and told I'll be called back next after which 3 other people were called back that arrived after me. Very unprofessional and unable to keep things timely. I walked out.

Valer Dental & Braces
Valer Dental & Braces

Scott, We are so sorry you had to wait. We do try to stay on time but also give the best care to all our patients which at times causes us to run behind. We apologize for your inconvienence.

Dawn Montoya 1 year ago

Fantastic experience: I would like to Thank each an everyone that help me at the office. The Doctor was amazing!!!! I am proud to say they are my new dentist!!! Have a blessed weekend..

Valer Dental & Braces
Valer Dental & Braces

Dawn we are so happy to hear you are going to be part of our dental family!

charlotte reyna 1 year ago

Fantastic experience: I was very happy with everything the girls up front are so kind and helpful. Shantel was wonderful explaining a lot. Showed real concern. Dr. Lou I'm not sure if spelling is correct. He was nice explained what he saw I needed and answered all my questions. I will continue to go here for all my needs. Thank you everyone.

Valer Dental & Braces
Valer Dental & Braces

Charlotte
Thank you so much for your review! We appreciate you and value you as a patient!

rebecca garcia 1 year ago

Fantastic experience: I had an appointment to get my teeth cleaned yesterday. It was very busy and took a while to be seen but my hygienist. She cleaned my teeth better than I could have believed! I also had to wait a while for the doctor. They were very apologetic for the wait but both ladies were definitely worth the wait! Thank you ladies and your staff!

Valer Dental & Braces
Valer Dental & Braces

Thank you we appreciate your feedback!

Richard Paul 1 year ago

Fantastic experience: It's my first time at Valer Dental, and Liz was super efficient, and she made us feel very comfortable.TY Liz!

Valer Dental & Braces
Valer Dental & Braces

Thank you Richard. We are always happy when we can help patients out and get them the care they need!

Eion Ortiz 1 year ago

Negative experience: Had an appointment for emergency work at 5pm. Wasn’t even taken back into a room until after 6 and waited until 730 pm for someone to even come in and speak to me WITH NO WORK DONE. This is the second time I have experienced these ridiculous APPOINTMENT wait times for emergency work at this location. If you’re willing to spend your whole day here for work this is the place to do it.

Valer Dental & Braces
Valer Dental & Braces

We are so sorry you had to wait. We try our best to address all our patients whether it is on an emergency basis or a scheduled a appointment. We value all our patients and hope you return and we can meet your satisfaction.

R Dworkin (SNARKYINNM) 1 year ago

Negative experience: I originally was really pleased with this place. However, after my surgery, I was in horrible pain, I was not given any pain relief, and when I tried calling the doctor that night, there was no answering service!!!! The number didn't work!!! I left a message on their voicemail, at both locations, and no one bothered to return my call or follow up or schedule a follow up for me. My tooth is very sharp, and is digging painfully in to my tongue- so much that I am in tears. I need it fixed... But I won't be going back to this place. Who wants to go to a doctor who doesn't return your calls or care? I am really disappointed. I was considering seeing them for all my dental needs, but now there is no way in hell.

Valer Dental & Braces
Valer Dental & Braces

We value all feedback and are always sorry to hear about any negative experiences. We strive to offer the very best experience to all of our patients, and this will help us improve. Please contact our office so we can discuss this matter. Thank you!

Mike Geddie 1 year ago

Fantastic experience: No surprises, work was done well with no pain. I used insurance and my out of pocket was reasonable unlike other places I’ve been to. My dentist was great

Valer Dental & Braces
Valer Dental & Braces

Thank you for the review Mike!

Estefanie Lyon 1 year ago

Fantastic experience: Super friendly like always. I got a cleaning and and adjustment on my braces. Dr. Lo and Diana were very exceptional with the cleaning, very attentive. Dr. Lighthearted and David were amazing with my adjustment. Friendly and genuine about the care of my braces. Thank you all!

Valer Dental & Braces
Valer Dental & Braces

Wow what a great review. Thank you for your kind words about Cindy! We appreciate you as a patient!

Manolito Diaz 1 year ago

Negative experience: The very unpleasant experience, product that I attended their facilities for a retainer for my teeth below and they never gave me a proof of warranty or an explanation of the product they were selling me. So much so that said product did not last a week that it broke and when it came back for a claim they make me pay $ 50 dollars more with the excuse that I do not have the mold, and I ask??? Did someone give me that explanation??? Did someone give me a document with these guidelines? So on top of that they made me feel like the culprit of the break of the retainers, I also had to pay $50 more than the $ 591 that I had already paid in short VERY BAD EXPERIENCE WITH A LITTLE GIRL CALLED VANESSA From the reception

Valer Dental & Braces
Valer Dental & Braces

Hi Manolito. We never want to hear that your experience wasn't a pleasant one. Please reach out to upper management so that we can craft a solution that you will be happy with. We love all our patients here at Valer!

Mary Bell 1 year ago

Fantastic experience: It was my first time with the lady. I enjoyed her, and I’m glad she was the one who took care of me. Great experience. Look forward to my next visit.

Valer Dental & Braces
Valer Dental & Braces

Thank you Mary for your review on Karen! We are glad to hear you had a great experience and we look forward to seeing you at your next visit!

Tim Donley 1 year ago

Fantastic experience: Valer Dental & Braces saved the day when my wife had a tooth emergency! They were incredibly accommodating, getting her in on the same day and providing phenomenal care. The staff went above and beyond to ensure her comfort and wellbeing. We couldn't be happier with the service we received. Highly recommend Valer Dental & Braces for their exceptional care and professionalism

Valer Dental & Braces
Valer Dental & Braces

Toothaches are the worst.. we are glad to hear that our staff was able to get your wife in and get her dental emergency taken care of. Thank you for review and high recommendation!

Denise Lovato 1 year ago

Fantastic experience: Wonderful experience with getting my daughter’s braces at the Westside location. After she got her braces off, she needed fillings and a retainer. I thought I was going to have to pay for the retainer and they informed me that there was no charge. This was such a relief for me, and they were so kind to do this. Amazing place to do business with, I cannot recommend them enough.

Valer Dental & Braces
Valer Dental & Braces

Thank you so much for your high recommendation. We are glad to hear that we were able to give you some relief and get your daughters dental needs taken care of.

Christina Trujillo 1 year ago

Fantastic experience: Our first visit here and it was Wonderful! The staff was amazing ,very helpful and friendly. The doctors here are excellent. They explain things thoroughly. Hardly any wait time!!

Valer Dental & Braces
Valer Dental & Braces

Thank you Christina for your feedback. We take pride in providing wonderful service to every patient at every visit

Kyra Nieto 1 year ago

Fantastic experience: Valer made the process of getting braces very easy for my daughter and myself. We got her consultation and they were able to put them on the same day. The staff is always very friendly and helpful and the location is very convenient for us.

Valer Dental & Braces
Valer Dental & Braces

Thank you Kyra for the great review. We are thrilled to hear that office was able to get you started on the same day of your consult. We value our patients time and try to minimize the amount of trips and time in and to office if possible.

Alex Sadowski 1 year ago

Fantastic experience: Very pleased with my dental visit. Did more than expected. Very nice team there John and Dr LO took care of me and will be coming back

Valer Dental & Braces
Valer Dental & Braces

Thanks Alex for the review. We are pleased to hear that your visit was beyond your expectations. We look forward to seeing you at your next visit

V S 1 year ago

Fantastic experience: Staff acknowledged me once I walked in the door. In less than five minutes I was attended to. Staff was well trained and did an awesome job. I was impressed with my cleaning. Will be returning for my future needs. Thank you CINDY

Valer Dental & Braces
Valer Dental & Braces

Thanks for your review! We're thrilled you were greeted warmly and your needs addressed quickly. We're proud of our great staff and delighted you were pleased with your cleaning. Thanks for choosing us! We look forward to seeing you at your next visit

Sandra Rodriguez 1 year ago

Negative experience: If I could leave a 0 Star I would!!!! We’ve been coming to this place for the past couple of months where my 13 year old son always goes in for his cleaning and braces routine, previous visits have been alright where he goes in and gets his cleaning done. This time he went in got his braces wired removed for him to get the cleaning done. An hour and 15 minutes go by and I go in to check on him to see how everything is goin just to find out he has been sleeping for the past 30 minutes. After asking them what had been done they said the X-rays, took them and hours and 15 minutes to do the X-rays, so yeah nothing but the X-rays were done in that hour and 15 minutes. My son’s appointment was scheduled 4:00 for cleaning and 5:00 for braces, yes we missed the 1st appointment for cleaning and still took him in for his braces, I never requested for him to be seen after we missed his cleaning appointment!! At the end of the day he didn’t get any done correctly in that hour and fifteen minutes. Only thing he got right was his nap & “xray”( actually not sure on the X-ray since when I asked what he had done in that whole hour all they said was “we’ve been waiting for the X-ray results” I would’ve rather him not being seen and have him re schedule since the beginning rather than waisting our time in side the office and get nothing done, after the hour and 15 minutes I took him and he had to get the braces wires put on, not even put on correctly because he was complaining of one side poking him. So at the end of the day it was all worthless since we must go back once again for the cleaning and now get the wires checked. What really throws me off is finding out that he was napping in the room by himself for :30 minutes or so. Who does that to their patients? Might as well re schedule them if you don’t have the staff to take care of them at the moment in the 1st place

Valer Dental & Braces
Valer Dental & Braces

Sandra we are saddened to see your review. We do apologize for your wait as we were trying to work you in after you missed your scheduled appointment. We strive to provide fast, quality care and we are sorry we missed the mark with your son's appointment. We work hard to take the best care possible to each patient. We appreciate you and your family as patients and hope to have the opportunity to show you at his next appointment.

Geovanna L 1 year ago

Fantastic experience: David was so sweet on my appointment today and treated me with so much respect. I love coming here for my braces. Everyone is always so nice and professional! 100% recommend.

Valer Dental & Braces
Valer Dental & Braces

Thank you for your rating and the recommendation!

Chadé Claiborne 1 year ago

Fantastic experience: clean, friendly, affordable. cindy is truly the best person there. she took excellent care of me while i had my braces with valer. she always made sure to listen to my concerns and answered my questions. highly recommend!

Valer Dental & Braces
Valer Dental & Braces

Thank you for your review! We are so glad to hear that you had a great experience with Cindy. We appreciate that she took the time to listen to your concerns and answer your questions. We strive to provide excellent service, and we are delighted to hear that we achieved that goal for you. Thank you for recommending us! We look forward to see you at your next visit.

Kenia Sotelo 1 year ago

Fantastic experience: I have loved this place! Everyone is really lovely and friendly and my treatment has been going perfect so far. My dental assistant Cindy was a really lovely person and she’s really good at what she does!

Valer Dental & Braces
Valer Dental & Braces

Thank you Kenia for your review! Cindy is one of our Valer Rock Stars! We strive to provide every patient with your same experience.

Anna Marie 1 year ago

Fantastic experience: Peps cleaned my teeth amazing. I absolutely love the service I get when I come here. Thank you John your very nice. On top with my dental hygiene when you find a great place.

Valer Dental & Braces
Valer Dental & Braces

Thank you Anna for your great review! We absolutely love hearing that you had a great visit!

Nikki Velasquez 1 year ago

Fantastic experience: Dr. Lightheart and Cindy were both amazing ! I had a great experience! They’re very friendly and welcoming! They didn’t give me the run around to get my braces, answered and explained everything they were gonna be doing!

Valer Dental & Braces
Valer Dental & Braces

Thank you Nikki for the stars!

George Casey 1 year ago

Fantastic experience: Great friendly service. Clean facility. Cindy made my daughter feel very comfortable and got us right in to fix a bracket for my daughters braces. We were in and out in no time!

Valer Dental & Braces
Valer Dental & Braces

Thank you George for your great review. We strive to provide every patient with the Valer experience, that consists of fast, friendly, affordable and quality dentistry.

Karina Miramontes 1 year ago

Fantastic experience: This location is sooo good! They always get me in on tone and I’m in out really fast. Cindy and Dr. lightheart have great costumer service and they’re pleasant to work with :)

Valer Dental & Braces
Valer Dental & Braces

Thank you Karina for the great review! We truly appreciate you as a patient and we will continue provide great friendly service.

Mary Rodriguez 1 year ago

Fantastic experience: Great place very patient and kind makes patient feel comfortable. Dental assistant Cindy is very nice and did a great job assisting me with my braces today.

Valer Dental & Braces
Valer Dental & Braces

Cindy is one of our Valer Rockstars! We are happy to hear she treated you well during your visit in our practice!

Taylor Long 1 year ago

Fantastic experience: Awesome, quick, and friendly service. They have always been able to get me in when I am having dental emergencies. I would highly recommend. Shantelle was extremely helpful!

Valer Dental & Braces
Valer Dental & Braces

Thank you for your recommendation. Glad to hear Traylor what we were able to get you in during a dental emergency and get you taken care of!

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