Crofton Dental Suite

2191 Defense Hwy Suite 210, 21114, Crofton
Crofton Dental Suite
2191 Defense Hwy Suite 210
21114, Crofton
+1410-721-2610

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-20h
  • wednesday: 8h-20h
  • thursday: 8h-17h
  • friday: 8h-16h
  • saturday: (closed)

Crofton Dental Suite offers comprehensive dental care to patients of all ages in Crofton, MD. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.

Our comment from Best Dentists Club about Crofton Dental Suite:

Crofton Dental Suite is renowned for its commitment to providing exceptional dental care in a warm and welcoming environment. Patients have consistently praised the friendly and professional staff, highlighting their attentiveness and dedication to patient comfort. Many users have noted the efficiency of the service, mentioning minimal wait times and the clear communication from both dentists and hygienists regarding treatment plans and dental health.

Some key highlights of Crofton Dental Suite include:

  • Exceptional Customer Service: The front office staff is frequently described as friendly and efficient, contributing to a pleasant overall experience.
  • Skilled and Caring Dentists: Patients affirm the professionalism and expertise of the dentists, particularly Dr. Stout and Dr. Kinlaw, who are known for their thorough and patient-centered approach.
  • Comfortable and Clean Environment: The office is consistently mentioned as being clean and well-organized, creating a comforting atmosphere for visitors.
  • Positive Patient Experiences: Many clients express satisfaction with their visits, noting the welcoming nature of the staff, the gentle care received during treatments, and the thoroughness of cleanings.

Overall, Crofton Dental Suite has built a solid reputation over the years, with a significant number of loyal patients who appreciate the high quality of care and the friendly atmosphere.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Crofton Dental Suite: Reviews

4.7/5 (199 Reviews)
Camilla Palmer 2 months ago

Fantastic experience: Dr Lee was great! I was confused with estimates before but the manager in the billing department provided clarity. Friendly staff! Awesome experience.

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Melissa Luppino 2 months ago

Fantastic experience: I was pleasantly surprised that even though there are a ton of chairs (kind of reminded me of a hair salon set up), the staff were prompt, friendly and spent a great amount of time explaining the issues I have with my teeth and what options would be available to fix them. Although it was not good news to me, the staff were very conscientious and friendly and I highly recommend the practice.

Crofton Dental Suite
Crofton Dental Suite

Thanks! Have a wonderful day!

Destynee Murphy 2 months ago

Negative experience: My recent visit to Crofton Dental Suite left me with mixed impressions. The front office staff was outstanding—friendly, efficient, and professional. The dental hygienist provided excellent care, demonstrating attentiveness and thoroughness throughout my cleaning. I also found the office environment to be very clean, organized, and welcoming. However, my experience with Dr. Lee was disappointing. In my opinion, he did not demonstrate the professionalism, attentiveness, or patient-centered care that I expect from a dental provider. He did not ask if I had any questions, provide clear explanations about my dental health, or offer guidance on how I might improve my oral care. As a result, I left the appointment feeling neither informed nor confident about my treatment. Patients should feel comfortable, supported, and reassured that their provider is invested in their care. Unfortunately, I did not experience that with Dr. Lee. I believe this is an important area for improvement to ensure all patients feel valued and well cared for at this practice

Ken Sands 2 months ago

Fantastic experience: All of the staff i have met at Crofton Dental Suite are happy, helpful, and professional. They are very caring and make sure your dental health concerns are taken care of, quickly and painlessly.

Crofton Dental Suite
Crofton Dental Suite

This feedback means the world to us. Thank you!

Sharon Downey 2 months ago

Fantastic experience: Friendly and knowledgeable staff. Great Hygienist and dentist. Caring and thorough. So glad my neighbor and a friend recommended them.

Crofton Dental Suite
Crofton Dental Suite

Our team is thrilled to receive such a great review. Thank you!

Amy Hepler 2 months ago

Negative experience: Prices have tripled since last visit.

Crofton Dental Suite
Crofton Dental Suite

We appreciate your feedback. Thank you for your time. We’ll be sure to take the details of your review back to our team.

Donna Moling 2 months ago

Fantastic experience: As always, Tierney is exceptional at her job as well as putting me at ease with her examination and cleaning. She is a 5 star person all around. Tierney and Dr Stout see many many patients but they both have a way that is personal. Dr Stout is not only exceptional but very very nice!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

A LeMone 2 months ago

Fantastic experience: Crofton Dental is always punctual. I had the most thorough cleaning in my life!

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review! We hope you have a great day!

Jatu Kegley 2 months ago

Fantastic experience: The staff was very, very friendly. The dentist showed interest in my well-being. If I ever need dental services I would go back there.

Crofton Dental Suite
Crofton Dental Suite

Thank you so much! Our team loves seeing these reviews!

Anne Bishop 2 months ago

Positive experience: There was no wait time. I was taken right at my appointment time. Dr Stout was great as as always. He took care of my dental problem with such ease. This is a excellent place for all your dental needs

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Claudia Noel 2 months ago

Fantastic experience: Very friendly staff and Dr Lee was helpful with my questions. Will definitely recommend this office to anyone.

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

Nala Godlewski 2 months ago

Negative experience: As a re-occurring patient here, their commitment to keep existing patients is clearly not at the forefront of their care experience efforts. I had to wait 8 months for a bi-annual cleaning because the 6 month option was already booked out. My appointment was finally coming up on the schedule this week, and I received a call that they needed to reschedule me…. For March 2026. This is extremely poor practice. It is my understanding from the call that they are experiencing high levels of employee turnover with hygienists leaving, and working through backfilling positions. Though if this is the case, then adjust your strategy to stop taking new patients and serve the community you have built and who has been loyal to you. I would give a 0 out of 5 if I could. Do don’t recommend if you are in need of consistent (standard) routine care. Appointment availability is not their strong suit.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 410-721-2610, and we’d be happy to discuss the details of this review with you.

Victor Brok 2 months ago

Fantastic experience: Staff was friendly and Dr. Lee professional and took time to explain my results, referrals, and answer my questions.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Elizabeth Patterson 3 months ago

Fantastic experience: This is the next dental office. The stay is friendly, appointments are on time and it is so clean!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office!

Ida Odohi 3 months ago

Fantastic experience: Dr Lee and his staff are second to none. They are very professional and make me feel comfortable everytime I go for my checkup. I have never been so eager to go and see a dentist. Great staff.

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Amanda Wisley 3 months ago

Negative experience: I was so hoping to have a good experience here, but now will never have a chance. I spent over an hour yesterday between phone calls giving the office all my information and filling out forms to come in as a new patient for debilitating TMJ issues and they knew I had TriCare and took all the information and said it should be covered (United Concordia through TriCare) to be called today at almost 7PM saying they do take United Concordia, but not TriCare so I had to cancel my appointment or pay full price. I spoke to TWO people at the front desk who both said they do take some forms of TriCare, but the lady that called me today said they take NONE. Absolute disappointed and quite a waste of time. My dentist doesn't work on TMJ cases and even told me if I had a good experience with Crofton Dental he would start sending TMJ referrals there, which won't happen now. I was really excited to find someone close that could work on TMJ issues that took most insurances so I was really devastated to receive the call. The person didn't have the ability to do anything other than say sorry and that was it. I have seen their responses to negative reviews on here and its all the same generic response to call their office, but what is the point? What can actually be done?

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.

Candee Van Iderstine 3 months ago

Fantastic experience: Very happy with the friendliness and kindness of the staff at the desk as well as the professional staff with the hygienist Mazha and dentist Dr. Lee.

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

Evan Smith 3 months ago

Fantastic experience: Amazing experience! Called in and got us in that morning

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

John Otranto 4 months ago

Fantastic experience: My entire family has used Crofton Dental for 30 years. The Dental care has always been superior, professional, friendly, and accommodating.

Crofton Dental Suite
Crofton Dental Suite

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Anita Miller 4 months ago

Fantastic experience: Very friendly and the wait wasn’t long.

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

Nash 4 months ago

Negative experience: Asked for an appointment. Specifically asked about the exact insurance I had. They made the appointment 3 weeks out. Then called 20 minutes before the appointment to say "actually we dont take that insurance". Incredibly unprofessional and disrespectful of someone's time.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 410-721-2610, and we’d be happy to discuss the details of this review with you.

Mike Massabni 4 months ago

Fantastic experience: Outstanding service, efficient. Been with them since 1991 and have never had a bad experience. Dr Fadness is kind, knowledgeable and professional. Very happy and highly recommend!

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

Elizabeth Higgins 4 months ago

Fantastic experience: I've been going to Crofton Dental for the last 4 yrs because of the professional and personable Dentist and Hygienist working there.

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Michael Lauer 5 months ago

Fantastic experience: Professional and friendly. Changing dentists to here going forward.

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Shamika Lee 5 months ago

Fantastic experience: I had a wonderful experience at Crofton Dental Suite! The front desk people were welcoming and the dentist and technician were amazing. My cleaning was so gentle! Definitely give them a try for your dental needs.

Crofton Dental Suite
Crofton Dental Suite

Thanks! Have a wonderful day!

Tikka Singh 5 months ago

Fantastic experience: Very satisfied. Staff is professional and offers best treatment.

Crofton Dental Suite
Crofton Dental Suite

Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

Cindy Castrellon 5 months ago

Fantastic experience: Iam new patient and the dentists were kind and dedicated. The attention and care I received were excellent!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Janet LaFrance 5 months ago

Fantastic experience: Just got my new partial! Dr. Fadness was very patient and supportive of my process. So far so good! Thank u to the Dr and her assistant, GIna.

Crofton Dental Suite
Crofton Dental Suite

Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Katie Vereshchaka 5 months ago

Fantastic experience: Had a great experience from the front desk (Thanks, Jeanette!) to my hygienist and my new dentist. (Former one from that practice retired.) I drive 40 miles each way to come to this practice, and have for several years. Thanks!

Crofton Dental Suite
Crofton Dental Suite

Thank you!

Nicole 5 months ago

Fantastic experience: Great office, great team from front office to clinical team. Had my first visit with Mozda for hygienist and Dr Fadness for exam.. But the whole team is exceptional!!

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

Richard Lee 5 months ago

Fantastic experience: Been a patient of the practice for many years. Dr. Stout is one of the most honest people/dentists you could meet! He believes in "keep what you got for as long as you can". He has treated me using that theroy for many years with good results. Could not ask for any more!

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

Anthony Pickrell 5 months ago

Negative experience: After having to reschedule an appointment due to their staffing issue, they said they would call me back for a new appointment. They did not call. When I had to call them to get a new appointment it was 6 months out, now being a year from the last appointment. I requested a new appointment sooner and again told I would get a call (weeks pass) I get an email asking to schedule an appointment. After trying to reschedule again its another its close to a major holiday. Not thrilled with their services at all.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 410-721-2610, and we’d be happy to discuss the details of this review with you.

Kenneth Nicholson 5 months ago

Positive experience: Out standing service and very friendly environment.

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

Alicia 5 months ago

Fantastic experience: I love Crofton Dental. This is my second year with this practice and every visit is top notch due to the welcoming environment and staff being extremely friendly. It important to feel relaxed and at home whether for cleaning or procedure. Dr. Fadness is extremely knowledgeable and professional but what’s most striking is her energetic personality. She is a perfectionist and easy to talk to which is what you want dealing with your teeth. Highly recommend to anyone, you won’t be disappointed!

Crofton Dental Suite
Crofton Dental Suite

Thank you!

Tom Phelps 6 months ago

Fantastic experience: I’ve been going to Crofton Dental Suite for many, many years. It’s an excellent place. I give it 5 stars!

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review! We hope you have a great day!

bill rogers 6 months ago

Fantastic experience: Outstanding dental practice! My wife and myself are very pleased with the care we receive by all the staff.

Crofton Dental Suite
Crofton Dental Suite

Thank you very much!

Carol Chambers 6 months ago

Fantastic experience: I have been a patient for many, many years and love Dr. Stout and Susan! The dynamic duo!

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

George Ollie 6 months ago

Positive experience: The dentist at Crofton Dental Suites are professionals who care with passion for providing dental care. The billing staff can do better by using due diligence and care to assess and provide proper billing techniques. I was calling for a billing issue that was not my fault as a claim to my dental insurance did not meet information criteria needed to provide a proper payment. Instead of solving the problem as the claim was rejected 3 times, billing didn’t dig deeper to find out why the claim was denied but chose to bill me instead. My insurance is valid as it has been over my 30 year’s relationship with Crofton Dental. Needless to say billing needs to be more emphatic and provide solutions and not create problems. My relationship as a customer with Crofton Dental has been damaged due to billings unprofessional behavior.

Crofton Dental Suite
Crofton Dental Suite

We believe in providing our patients with optimal dental care and supportive, positive experiences. Complete patient satisfaction is of the utmost importance to us. If you would like to discuss the details of this message further, please contact our office directly at 410-721-2610.

Nicky Newton 6 months ago

Fantastic experience: I have been trying so hard to find a dentist in the bowie area, I have finally found my home! I love it here and so does my family! My son isn’t usually a talker but his dental hygienist had him going! ❤️ I love the family friendly atmosphere!

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

Susan L 6 months ago

Fantastic experience: The dentist (Dr Stout) and assistant provide exceptional service - there was no wait time, the space is clean and well appointed, everyone is polite and helpful, and I was able to full discuss my concerns and receive recommendations for treatment.

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

T. Campbell 7 months ago

Fantastic experience: Awesome service! Dr. Porscha Kinlaw & Team has provided me with outstanding dental and orthodontic care for years. Happy to have her as my primary dentist & Crofton Dental Suite

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Martha Hudson 7 months ago

Fantastic experience: My appointment at Crofton Dental went great as always. Everyone from the receptionist to my dentist Dr. Kinlaw and her assistant make you feel relaxed. Everyone is friendly, personal and professional in taking care of all their patients. The atmosphere is also very relaxing and you don't feel rushed. I truly appreciate everyone and their service. I also have recommended them to other friends. My Thanks to everyone there.

Crofton Dental Suite
Crofton Dental Suite

We love seeing these reviews! Thank you!

Sylvetta 7 months ago

Fantastic experience: Dr Lee was awesome. He was personable and made me comfortable. He also asked the right questions and told me how to better care for my teeth. I've been looking for a new dentist for awhile and will definitely be back. Ellen and the rest of the staff were all friendly and treated me well. I had to bring my preschooler along and they accommodated us well. Thank you so much.

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review! We hope you have a great day!

Laura Madeira 7 months ago

Positive experience: My poor son had to wait at least 30 minutes to be seen and then when he did, we unfortunately had a hygienist (that we always have) that we can’t understand at ALL. My son is Autistic, so it wasn’t an ideal situation for him. Also at one point he was saying,”Ow,” but the dentist kept saying,”That doesn’t hurt.” How does he know?!

Crofton Dental Suite
Crofton Dental Suite

Thank you for providing us with a review. We are sorry to hear about your concerns. Our office is committed to continuing to provide high-quality clinical care and excellent patient experiences in a safe and welcoming environment.

Rebekah G 7 months ago

Fantastic experience: They were very respectful of my ptsd and found solutions that worked for the situation. Entire staff was friendly and its a very clean office. Even the ceiling. 10/10 recommend from my first impression.

Crofton Dental Suite
Crofton Dental Suite

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Mary DelaVega 7 months ago

Fantastic experience: Dr. Kinlaw is always professional as well as compassionate. Listens to my concerns and comes up with solutions. Staff is friendly and courteous. Have recommended several people to Crofton Dental Suite.

Crofton Dental Suite
Crofton Dental Suite

Thanks! We appreciate your kind words!

MARY TURNER 7 months ago

Fantastic experience: The young lady that cleaned Very personable very friendly Very understanding. I hope she can do mine all the time. Sorry, I don’t remember her name.

Crofton Dental Suite
Crofton Dental Suite

Thanks! Have a wonderful day!

Heather DeCarlo 8 months ago

Fantastic experience: I was seen as a new patient for a dental emergency no one else would touch on a Friday. The front desk was incredible and the entire office is so welcoming! Great experience end to end!

Crofton Dental Suite
Crofton Dental Suite

Thank you so much! Our team loves seeing these reviews!

Charles Yu 8 months ago

Fantastic experience: Staff was pleasant and helpful. Dental assistants are also nice and patient and the doctor Samuel Lee was pleasant to talk to and work with. I would definitely recommend this clinic to everyone. I needed periodontal work and I was referred to one. I plan to return to this clinic for regular cleaning and check up.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Jim Johnson 9 months ago

Fantastic experience: I was very comfortable and reassured throughout my entire appointment.

Crofton Dental Suite
Crofton Dental Suite

Thanks, we appreciate it so much!

Jennifer Laughton 9 months ago

Fantastic experience: Dr Fadness is SUCH A GOOD DENTIST! I’m terrified of the dentist and the office was so kind and patient! Truly, I had come from a bad experience and Dr Fadness did everything she could to make it better. She doesn’t know it yet, but we are now in a committed dentist/dentee relationship.

Crofton Dental Suite
Crofton Dental Suite

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Cindy Eck 9 months ago

Fantastic experience: I have complete confidence in Dr. Craig Stout and his dental team. Along with Dr. Stout, Susan is the dental technician that has been taking care of me for decades. They are concerned about your whole wellness. They take the time to talk with you, answer any questions and always relieve any worries or concerns. I’ve had all kinds of dental, orthodontic and oral procedures through them. Just yesterday he placed a crown implant. Dr. Stout, and Jeff, another dental tech, made sure I was comfortable and at ease. I have now completed an 8 month journey of extraction, implant and crown replacement for a front tooth. I am thrilled at my new smile. I couldn’t be more pleased with the care I’ve been given. My husband and adult daughter all feel the same about thei expertise and knowledge of Dr. Stout and his associates.

Mark Nell 9 months ago

Fantastic experience: I am a senior with many crowns and root canals, just trying to keep up with my oral hygiene. I especially appreciated the dental hygienist who conducted the cleaning. She was very rigorous and thorough, but took care in areas where there is obviously some gum recession. She took care to do a complete job without hurting me. We discussed scheduled periodontal plans. The dentist himself, Dr. Lee, examined me carefully and was pleasant in answering any questions I had.

Crofton Dental Suite
Crofton Dental Suite

Thanks! Have a wonderful day!

T L 10 months ago

Fantastic experience: I have been a loyal patient at Crofton Dental Suite for many, many years. Dr. Stout is a caring, cautious and skilled dentist who has always provided my family with excellent care. He listens carefully to what you say. To top that off, he has the greatest personality who will make you laugh and feel at ease. My hygienist, Mozda (sp.), is a lovely young lady who takes great care of me and gives all the time required to do the job well. She has such a pleasant, welcoming personality that she feels like a friend. I have always recommended Crofton Dental Suite. Barbara L.

Crofton Dental Suite
Crofton Dental Suite

Thanks! Have a wonderful day!

Carlos Page 10 months ago

Fantastic experience: This is the most comfortable dentist office I have ever been too. All the staff are absolutely fantastic and professional. The dental assistants are just as gifted. The front desk staff are highly experienced in the management of insurance issues, and are so friendly and helpful explaining everything. I highly doubt I will ever be as satisfied by another dental office. 5 stars all day. They took the anxiety out of my visit.

Crofton Dental Suite
Crofton Dental Suite

Thank you!

Irina Iles 10 months ago

Negative experience: My first experience with Crofton Dental was very nice. I called to ask a question about retainers and also managed to make an appointment as a new patient. The staff I spoke with was lovely and knowledgeable and answered all my questions, including about cost. I called again today to revisit the retainer issue after a visit to an orthodontist who recommended a product they didn't make at her office and said to call my dentist for it. Susan picked up and it was awful. She first didn't know if they made the product I needed, but also wouldn't ask someone else and insisted I just had to come in for a consult. She informed me the consult wouldn't be free, but also wouldn't share the cost. So I said, you want me to come in, pay an undisclosed amount, to perhaps be told you don't make this particular product? Cool. She then backtracked and said they probably made it because she has something like it (although before she claimed she didn't know what a full coverage mouthguard was lol). So I asked for a cost range, given that a few weeks prior the same office was able to tell me exactly how much retainers would cost should I decide to get retainers. She said she didn't know and I just had to come in for a consult (again, pay an unknown amount for that consult because she wouldn't tell me how much a regular visit for retainers would cost). The absurdity knows no bounds. I was almost in tears when I hung up - how do we allow this nonsense from medical practices? I called a different practice closer to where I live. Guess what, y'all - the staff was able to tell me if they made the product (they do), the cost for the consult, and the range of prices for the product I need. This may have been an isolated awful experience, but is it absolutely on the practice to train their staff. I insisted that she ask others my questions and she refused to do that also, leaving me with no choice but to go elsewhere. I'll call them to cancel my cleaning appointment for February also, I will not tolerate this sort of treatment. As patients, we deserve to know the cost, even if it's a rough estimate or even a broad lower-upper limit range. EDIT in response to the office reply: there is nothing HIPAA about sharing price ranges for retainers and mouthguards. Make your prices public like any other business does. Post ranges of prices if that is more accurate. A medical practice absolutely knows the most common price ranges for the services/products they provide on a regular basis. That they refuse to share them even when asked by a patient is an entirely different matter and has nothing to do with the actual knowledge of those prices. It's just an unjustified and entirely unethical practice that American patients have far too long allowed for who knows what reason. I am also not entirely sure what the "respectful" reference was for - patients posting public reviews that present the practice in a negative light are not respectful anymore? I do not subscribe to that view.

Crofton Dental Suite
Crofton Dental Suite

Hello Irina, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.

Erin W 10 months ago

Negative experience: So... it's really a bad situation when I take the time to sit down and write a negative review. My family started going to this office when my kids were little. Susan has been our hygienist for more than 15 years and she is wonderful so it pains me to say goodbye to her. But the billing department is a complete disaster. I've been going back and forth with them for more than 6 months about a $300 bill where the line items didn't even add up! Not to mention the items were covered by my insurance. The last call I was told everything was taken care of and I would not receive any more statements. Guess what? I got another bill today. This one says "courtesy call" on it that even indicates I spoke with them. I don't have the time to deal with incompetence like this. I cancelled my next appointment and found a new dentist. My kids are now grown and my daughter said she had the same problem and switched dentists. Save yourself a headache and go with another group until they get their mess cleaned up. Update: Adding to my review. Their reply comment is to call so I can resolve this in a respectful manner. I did call - over and over for 6 months in a respectful manner and they did nothing to resolve the issue. Just take a look at the other recent reviews about billing that confirm what I posted. It's sad because it really used to be a good office.

Crofton Dental Suite
Crofton Dental Suite

Hello Erin, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.

Erik Mitchell 11 months ago

Negative experience: The dental care I have received here has been fine and not the reason for the poor review. My reason for giving one star is the fact that for almost two years now, an unresolved billing issue between Crofton Dental and my insurance (BlueCross) has resulted in dozens of bill sent to be despite the fact that both the billing office and my insurance company agreeing that I should owe nothing. I have been told multiple times by both sides that my insurance has issued payment to Crofton dental, BUT for some reason they refuse to cash the check from my insurance and instead continue to attempt billing me for the charge. And then I was told the other day that apparently it has been sent to collections. This is unacceptable and I am tempted now to escalate this further to take action against them.

Crofton Dental Suite
Crofton Dental Suite

Hi, Erik. We appreciate your feedback. Our mission is to help our patients meet their dental health goals. We appreciate those that reach out with any comments and/or concerns. To ensure any concerns are accurately and respectfully addressed, we kindly ask that you contact us directly at 410-721-2610, so we can discuss this further.

Pj Donnelly 11 months ago

Fantastic experience: We moved to Crofton three years ago. I was very anxious about changing our health related services including a new dentist. Crofton Dental Suite settled those fears within the first year. Both my husband and I appreciate the highly trained professional staff and cleanliness of the office. Crofton Dental Suite also has one of the finest dentists we have experienced in the many states we have lived. You cannot go wrong selecting Dr Stout as your dentist. His years of experience; listening skills; combined with common sense solutions to dental issues has been a blessing to our family needs. We both highly recommend Crofton Dental Suite.

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Craig Hoyle 11 months ago

Fantastic experience: First time patient. Everyone was great from the time I walked in until I walked out. Thank you for the top notch service!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office!

Dee S 11 months ago

Negative experience: Worst dental experience of my life. I went to this dentist because i was having some tooth sensitivity. While the technician was taking x-rays and doing other requirements before I could see the dentist. I closed my eyes to relax. When i opened them, the technician started cleaning the floor with the same gloves that she was using in my mouth. "I said I know you are going to wash your hands," I should have left, but she was in the process of fitting me for a night guard. After leaving the office, I called to express my dissatisfaction with cleanliness, and that I would not be coming back. The office manager assured me that they would assign someone else when the occlusal guard arrived. I agreed to comeback. The occlusal guard did not fit. the dentist filed it down and asked if I wanted her to break off the end to make it fit. That was it. I told them I would just find another dentist. I have still not received my refund. they required me to pay in advance, but I never got a properly fitted guard. Additionally, the dentist told me that there was nothing wrong with the tooth, which was clearly not right according to the next dentist that I saw. read less

Crofton Dental Suite
Crofton Dental Suite

Hello Dee, thank you for voicing your concern. Since HIPAA compliance is of the utmost importance to us, we cannot discuss this concern online. If you’d like to resolve it with us in a timely and respectful manner, please call our office.

Andrea Chamberlain 11 months ago

Positive experience: In terms of our dentist (Dr. Stout), hygienist (Maureen), Sue in the office who helped me get a response back on my repeated calls for help with concerns I had about our billing statements, and Linda (who handles billing) - all 5 stars. And an extra special thank you and shout out to Linda, who recently resolved our claims and billing going back several years. She spent A LOT of time researching and refiling claims that seemed to have not been processed properly through our 2 sets of insurance causing us to receive erroneous bills. It seems like these billing issues started when the billing was moved to decentralized billing from being done by the practice’s back office (Linda is one of these original staff members, and she knows her stuff).

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Nino Mokia 11 months ago

Fantastic experience: The experience yesterday was perfect. Cleanness, organization, service, kindness, etc. everything was on point and done with full love and effort. I had really good time and I knew that my children were in good hands. Thanks

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Trena Willett 1 year ago

Fantastic experience: First let me start off by saying I was a little early. I walked in, the ladies were very pleasant and told me no worries for being early. I was told I might be able to be seen before my appointed time. After completing my paperwork, I observed other people starting to come in. When I say this office is very efficient on getting people in…. Hands down. I think someone may have waited 5 minutes if that to be seen. Each person was greeted with a smile. Once I was called, same thing, a smiling face took me back. Walking through the office, the staff looked liked they enjoy what they do. My dentist, Dr. Porsha, was wonderful. Explained everything that she was going to do and did a wonderful job. I will be going back. Hands down.

Crofton Dental Suite
Crofton Dental Suite

Thank you very much!

Mark Banks 1 year ago

Fantastic experience: Timely, came in on time (5 min. Early) got right to my service. The hygienist was pleasant and informative as well as the doctor. My experience was wonderful.

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

Ethio Star 1 year ago

Fantastic experience: I had an excellent experience with my dentist (Dr. Fadness) and my hygienist during a recent visit. They both were very attentive and took the time to explain each step of the process, which really put me at ease. Overall, the team created a welcoming environment, and I left feeling confident about my dental health. I highly recommend their services. Thank you! ~ Mesay

Crofton Dental Suite
Crofton Dental Suite

Thank you!

Cheryl Hokanson 1 year ago

Fantastic experience: The office is so friendly! Loved this scary greeter as well!!!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Daniel Farcas 1 year ago

Fantastic experience: Linda is the best person to contact about your billing questions at Crofton Dental Suite. Linda is very knowledgeable and happy to help!

Crofton Dental Suite
Crofton Dental Suite

Thanks! We appreciate your kind words!

Teresa Boudet 1 year ago

Fantastic experience: I have been going to Crofton Dental for many years. Saw my hygienist Maureen ! She’s great. Dr Stout wasn’t available so I saw Dr Lee! Thumbs up to both!

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

Lawrence Rogers 1 year ago

Fantastic experience: I received a teeth cleaning on this visit. As always, my hygenist J. Ponton, was extremely thorough and paid attention to detail in everything she did. We discussed some issues I was having and she made some suggestions to help in the future. The dentist came in after the cleaning, and found no significant issues. She is also very thorough. I certainly recommend this practice.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Sharon Banks 1 year ago

Fantastic experience: I love the staff, dentist and hygienist. They made my experience personable and stress less.

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Linda Davis 1 year ago

Fantastic experience: The dental hygienist was the best. First time in a very long time my teeth was squeaky clean. Over the years I have returned to a dental office (in Washington DC) cause I could still feel the plaque that wasn't removed during the first visit. I don't remember the hygienist's name but hope I get her again in April 2025

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review! We hope you have a great day!

Anton Matala 1 year ago

Negative experience: Had an appointment the hygienist canceled on me last minute. Then had to recall to make new appointment for next week. Show up in person the following week and they have no recollection of the phone call. Seems like do not value customers time and receptionist was being rude and hurtful.

Crofton Dental Suite
Crofton Dental Suite

We appreciate your honest feedback, Anton. Thank you for your time. We’ll be sure to take the details of your review back to our team.

Andy Baldwin (Niwdlaba) 1 year ago

Fantastic experience: Kristi was friendly, professional, and expert in taking X-rays and cleaning my teeth. I was also glad to have Dr. Kimlaw review my X-rays and discuss a potential problem spot on a tooth. I felt I was in good hands.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Sharon Keith 1 year ago

Fantastic experience: Outstanding dental practice, very friendly professional staff and doctors from check in, service and dismissal. One of the best teeth cleaning and assistment. Clean environment and up-to-date dental technologies. Looking forward to next visit. Thanks Sharon

Crofton Dental Suite
Crofton Dental Suite

We really appreciate you taking the time to leave this review. Thank you!

Stacie Lamour 1 year ago

Fantastic experience: The whole team is so wonderful to me and my family. Their customer service is great and they explain everything that is happening as it happens. My children really enjoy their appointments

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

Eric Morris 1 year ago

Fantastic experience: Had a wonderful experience today. The staff, x-ray technician, hygienist, and doctor were all courteous, friendly, concerned about my health, and on time. Would recommend this dental practice to anybody looking for a dentist.

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

Karlyn B 1 year ago

Fantastic experience: Had a great experience at my appointment. Everything was explained to me and my anxiety was reduced by the dental assistant being friendly and communicating with me. The dentist was amazing as well. She also helped reduce my anxiety about the procedure.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Sarah Bearden 1 year ago

Fantastic experience: My whole family had a wonderful experience here as new patients and plan to return in six months. I especially appreciated the patience and care given to my three and six year olds, who were both a bit anxious. Thank you Crofton Dental for welcoming us so warmly!

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

Barbara Candy 1 year ago

Fantastic experience: Dr. Lee and his team was very professional very caring his assistant I can’t remember her name but she was so nice. I will recommend this place. I love them all. This is only my second time going there, but that’s my dentist forever.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Craig Buchanan 1 year ago

Fantastic experience: The staff at Crofton Dental are absolutely amazing. I left feeling great! Looking forward to my next visit.

Crofton Dental Suite
Crofton Dental Suite

Our patients mean the world to us. Thank you so much!

Anya Hook 1 year ago

Fantastic experience: I love Crofton Dental Suite! Genuine dentists and staff and I trust them to always give me the most cost effective and best service possible! Ive been with them for over 20 years. I even moved and still only get my cleanings and service from them. I trust them with my family and friends, which all go to them as well! Shout out to Dr. Stout who can always make me laugh, even when I come in, in pain!

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

de Raye Sisco 1 year ago

Fantastic experience: I've been a patient of Dr.Craig Stout most of my adult life (about 30 years)! The dental care at Crofton Dental Suite is par none. All of the staff are caring, friendly, knowledgeable and skillful. I recommend them to everyone...you too!

Crofton Dental Suite
Crofton Dental Suite

Thank you! Have a great day!

Darlene 1 year ago

Fantastic experience: My experience at Crofton has been great. Dr Kinlaw and her assistant Shawnee are professional, skillful, patient, and gentle. Moreover, Shawnee not only executes Dr Kinlaw's instructions seamlessly but she does it compassionately and with a smile.

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office!

Gianmarco 1 year ago

Fantastic experience: I had Maureen as my Hygienist and she was absolutely fantastic and made me feel very comfortable. The Dr. was great and it was a pretty seamless visit. Also if you’re reading this you’re not flossing enough

Crofton Dental Suite
Crofton Dental Suite

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Rita Fullem 1 year ago

Fantastic experience: Always prompt and courteous service. Dr. Kinlaw is an excellent dentist, as was Dr. Carlson. Susan is an OUTSTANDING hygienist. I don't go to anyone else!!! Office staff always nice and professional. Thanks for great service ❤️!!!

Crofton Dental Suite
Crofton Dental Suite

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

AL R 1 year ago

Fantastic experience: Everyone in this office is really nice and friendly. I love Dr Stout. He takes time to explain everything and makes you feel comfortable if there is any issues that need to be addressed.

Crofton Dental Suite
Crofton Dental Suite

Thank you! Have a great day!

Barb Carey 1 year ago

Fantastic experience: Have been going to this practice for over 20 years. Great service Had my 1st crown and was really anxious. My Dr Kinlaw and her assistant Shawn were so helpful. Shawn gets high marks for her coaching and tenderness. She went the “extra mile” to keep me calm with a caring a relaxing spirit. A great team

Kathy Wallace 1 year ago

Fantastic experience: I m love this dental office it's best one I have experience yet. Every one is so friendly and compassion about your teeth.. willing to work with you about any thing that come up.

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review.

Trevor Cooper 1 year ago

Fantastic experience: Great experience. Entire staff is very friendly and the hygienist and dentist are thorough. Would highly recommend this office.

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! Have a great rest of your day!

o o 1 year ago

Fantastic experience: Great experience! Best dental office I've ever been to. Everyone was so friendly. My wait time was very short, the dentist and assistant were expert in the dental work I had done. I felt zero pain during my procedure and it was done way faster than I thought. I highly recommend Crofton dental to everyone!

Crofton Dental Suite
Crofton Dental Suite

Thank you!

Sharon Williams 1 year ago

Fantastic experience: The staff are always welcoming and professional! Kristi the hygienist is exceptional both professionally and personally. Very thorough and asks about any concerns I have as well as explains things with understanding!

Crofton Dental Suite
Crofton Dental Suite

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Marcy August 1 year ago

Positive experience: Found the front office staff at Crofton Dental to be very friendly and efficient. Dr. Stout saw me for an issue I was having. He is always so thorough, caring and follows up with his patients to see how they’re doing.

Crofton Dental Suite
Crofton Dental Suite

Thank you so much! Our team loves seeing these reviews!

keisha alexander 1 year ago

Fantastic experience: Great staff,and great environment.My hygienist and dentist were both very knowledgeable they really made me feel comfortable, and they answered every question I had.This was my first time going here, and it was really worth it.

Crofton Dental Suite
Crofton Dental Suite

Thank you! We really appreciate the feedback.

Sergei Kaykov 1 year ago

Fantastic experience: Dr. Stout been my doctor almost 30 years? Very professional, good personality, always find time for you if it’s urgent appointment.

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review.

Craig Anonsen 1 year ago

Fantastic experience: I’ve been a patient at Crofton Dental for many years. The staff, hygienists and Doctors are fantastic, especially Dr Stout. You never wait long in the waiting room, Susan a hygienist, is wonderful and Dr Stout always makes you feel welcome. I highly recommend this practice !

Crofton Dental Suite
Crofton Dental Suite

This feedback means the world to us. Thank you!

Jennifer O'Leary 1 year ago

Positive experience: I love that I always see the same hygienist. Susan is understanding, positive, and professional. Interactions with everyone else are good, but I think the secret to this practice are the hygienists (who you spend most of your time with anyway!).

Crofton Dental Suite
Crofton Dental Suite

Thank you for your review.

Sandra Love 1 year ago

Fantastic experience: Great experience ! On time appointment. My hygienist , Ellen was amazing , thorough, gentle, informative and most of all friendly. Dr. Thorpe gave a great exam . I left feeling well taken care of . Thank you !

Crofton Dental Suite
Crofton Dental Suite

Thanks so much!

colleen crowe-elville 1 year ago

Fantastic experience: Dr Stout is my dentist. I have so much confidence in his care. He has been my dentist for about 37years. He is so personable, and gives much assurance when i am apprehensive. My hygienist is wonderful. Maureen is also so welcoming and friendly. When going to Crofton Dental, I feel like i am going to see friends. Front desk is helpful and efficient.

Crofton Dental Suite
Crofton Dental Suite

Thanks a bunch! We hope you have a great rest of your day.

Marie Manning 1 year ago

Fantastic experience: I’ve been going to Crofton Dental for over 30 years. Dr Stout has been my dentist since day 1. The staff is amazing. I really hate going to the doctor/dentist. But, they always make me feel safe & well taken care of. That’s why I keep coming back.

Crofton Dental Suite
Crofton Dental Suite

This feedback is so valuable to us. We really appreciate it. Have a great day!

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